ACT Outage Report in Kannānendal, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kannānendal, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannānendal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kannānendal, Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
City | Problem Type | Report Time |
---|---|---|
Madurai | Total Blackout | |
Madurai | Internet | |
Madurai | Internet | |
Madurai | Internet | |
Madurai | Internet | |
Madurai | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kannānendal, State of Tamil Nādu
Latest outage, problems and issue reports in Kannānendal and nearby locations:
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sundar Rajan
(@Sundar___rajan) reported
@ACTFibernet No INTERNET connection for past 2 days, no resolution provided yet, Tckt # SR10366607862612
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Srivathsan VM
(@svmhr1) reported
@ACTFibernet Thanks the problem has got resolved
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Sanchit Singh
(@sanchit281) reported
@ACTFibernet you collected the router in working condition 1 month back, yet you haven't refunded security deposit. Your team keeps closing the ticket w/o giving any reason. What service is this?
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Rameeky.eth | Surabhi Tripathy
(@rameeky) reported
@ACTFibernet The message I received last from you guys - Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 17-Dec(DD/MM) 19:30 to 21:00. Team ACT ITS 21:20 AND ITS STILL NOT WORKING !!!!!!!!!!!!
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Mohd
(@Mohd56262222) reported
Like previous tweet no response. Seriously such an poor and scam type of customer service from ACT fibernet got an mail that my ticket got resolved but it dint and from the beginning iam in touch in mail no proper solution. disconnect #actfiber @ActfiberC @ACTFibernet
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madhan k
(@madhank93321026) reported
@ACTFibernet @Balamalladi13 What is the status of my complaint ticket, Nearly one week with no internet connection, still no one responded to my complaint, please disconnect my connection, I want to change a provider.
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Chandran
(@Chandra94361358) reported
@ACTFibernet Please don't give false commitments still the internet down issues remains the same. ACT should be trustworthy interms of revealing any statement to customers. Can you share grievance readressal team email or contact information, Let us escalate the issues to CEO. Bala Malladi
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A Perumal Mudali
(@perumalmudalia) reported
@ACTFibernet the internet service is frequently out of service in every month. No prompt action has not been taken still to attend the fault for the Account no. 103564131283 Perumal A Mobile 944419127i
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monishmohan
(@monishmohan007) reported
@ACTFibernet Ohh my god thats good..but..its been a week still my silly issue not resolved... Hats off your poor customer support team.. -10 star from me
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Gokul Raj
(@demongokul) reported
@ACTFibernet Not resolved yet, it would be great if I could terminate this and get my refund for 4+ pending months.