ACT Outage Report in Kannānendal, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kannānendal, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannānendal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (75%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
Community Discussion
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ACT Issues Reports Near Kannānendal, State of Tamil Nādu
Latest outage, problems and issue reports in Kannānendal and nearby locations:
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ram bhagat
(@Rram_bhagat) reported
@ACTFibernet please have a look at this open issue.
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pandiya rasan
(@pandiyarasan) reported
@ACTFibernet Day 5 No internet and no response for complaints also. worst service support to an existing customer, if you want new connection within one-hour executive will reach home to collect the documents. Keep rock it #act fibernet.
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Sanjoy Mishra
(@SanjoyMishra) reported
@ACTFibernet Simple closing the complain without any resolution and details, what kind process is this?
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Bharatha
(@bharathaTweets) reported
@ACTFibernet when will you resolve my issue. ? Are you going to reduce the amount for the days network was disturbed ??
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Biren Goyal
(@birengoyal) reported
@ACTFibernet There is no number to connect. Customer service is not attending call. Any updates on it?
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Muthu
(@pearlschennai) reported
@ACTFibernet Facing problems with internet on a regular basis for the last few months. Now completely down for last 3 days. Poor support! Pl resolve immediately SR10349344881742 #chennai
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NandhniMahendran
(@Nandhu_mahe) reported
@ACTFibernet refund request num SR10249151767066. Msg received on 30-nov after follow ups. I have surrendered my connection 20-Nov-2020. It got disconnected from 22nd onwards. i have not received my refund even after 15 days. No proper update from your customer care.
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Hari Kishore
(@Harikishore23) reported
@ACTFibernet Day 3 - Internet is still down and no response/contact from @ACTFibernet
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Srinivas
(@iamdabikar) reported
@ACTFibernet why is this wrost services i am experiencing from past 2 months there is a intermittent internet drop for couple of days again facing same issue from three days it is not resolved #noworkfromhome @excitel_rocks do you provide in 500006
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..
(@whatsobvious) reported
Hey @ACTFibernet, your Internet is slow as snail. I'm getting nowhere near 25mbps.