ACT Outage Report in Kannānendal, Madurai, State of Tamil Nādu

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Kannānendal, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannānendal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 30: Problems at ACT

ACT is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (7%)

4. 

   Phone (2%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Live Outage Map Near Kannānendal, Madurai, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Madurai.

City	Problem Type	Report Time
Madurai	Total Blackout	16 days ago
Madurai	Internet	9 months ago
Madurai	Internet	one year ago
Madurai	Total Blackout	one year ago
Madurai	Internet	one year ago
Madurai	Internet	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kannānendal, State of Tamil Nādu

Latest outage, problems and issue reports in Kannānendal and nearby locations:

• Ravi.T (@VaanampaadiRavi) reported 3 years ago from Kannānendal, State of Tamil Nādu

  @easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.

• Ravi.T (@VaanampaadiRavi) reported 3 years ago from Kannānendal, State of Tamil Nādu

  @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

• Ravi.T (@VaanampaadiRavi) reported 4 years ago from Kannānendal, State of Tamil Nādu

  @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

• ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported 4 years ago from Perungudi, State of Tamil Nādu

  @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

• sidarth (@sidarth33640666) reported 4 years ago from Perungudi, State of Tamil Nādu

  @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

• Vignesh (@V_igneshSM) reported 5 years ago from Kannānendal, State of Tamil Nādu

  @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

• Joseph Nehemiah (@im_nehem) reported 5 years ago from Perungudi, State of Tamil Nādu

  Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

• Joseph Nehemiah (@im_nehem) reported 5 years ago from Perungudi, State of Tamil Nādu

  @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

• NavaneethaKrishnan (@kitchakrish95) reported 5 years ago from Kannānendal, State of Tamil Nādu

  @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

• Vikash (@vikash_perumal) reported 6 years ago from Perungudi, State of Tamil Nādu

  @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Khan (@aliik99) reported 5 minutes ago

  @ACTFibernet This is 3 time I'm facing the issue.. and your team takes a lot of time to resolve the issue! It's a big problem for WFH employee

• Khan (@aliik99) reported 7 minutes ago

  @ACTFibernet @ACTFibernetHYD I am not able to log in to Act application. I'm using act fibre net for the past 2.5 years. Suddenly, im not able to log in via phone number, and my Internet is not working. Account number : 101669324207

• karthik (@karthikraoul) reported 57 minutes ago

  @ACTFibernet Hello team ,I am not able login into my account can you please help me

• Durgesh Yadav (@traditionalishq) reported 3 hours ago

  @ACTFibernet Hi, I already have an open ticket (SR11076058640264) with an estimated resolution time of June 30, 9 PM — still no fix. Internet stops every 2 days. Who will answer for this downtime? Should I keep paying for a service that barely works? Please resolve this permanently.

• James Raj (@idharmahere) reported 3 hours ago

  @ACTFibernet Your TAT over.. Worst service from you

• addydonzaii (@addydonzaii123) reported 4 hours ago

  but still, I have not received a call. Without me knowing, they have closed the request of mine to speak to the manager by saying the issue is resolved. Such a pathetic customer service. Shame on you @ACTFibernet.

• addydonzaii (@addydonzaii123) reported 4 hours ago

  @ACTFibernet, what's going on? Is your company so incompetent that you guys are not able to resolve a reoccurring issues? This is so pathetic and frustrating. I am facing a reoccurring issue. You guys are saying that it is resolved, but still, I am facing the same issues often.

• Anand (@sukuanand) reported 6 hours ago

  @ACTFibernet no companies has policies like this to eat customer hard earned money, policy should be either it can be transferred to original payment mode or wallet it cannot be onesided

• Anand (@sukuanand) reported 6 hours ago

  @ACTFibernet SR10276062851177 i demand refund to bank account, what a customer will do the Balance in @ACTFibernet account after cancellation, it is cancelled because you didn’t deliver what is promised

• Anand (@sukuanand) reported 6 hours ago

  @ACTFibernet @ACTBroadbandIn is try is the proper way to handle, and fantastically customer service team say after taking connection a customer must go to the app to read policies, they will not explain policy while taking connection - response if the millennium