ACT Outage Report in Kannānendal, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kannānendal, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannānendal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kannānendal, Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kannānendal, State of Tamil Nādu
Latest outage, problems and issue reports in Kannānendal and nearby locations:
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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sidarth (@sidarth33640666) reported from Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vignesh (@V_igneshSM) reported from Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah (@im_nehem) reported from Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Joseph Nehemiah (@im_nehem) reported from Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vikash (@vikash_perumal) reported from Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Raghav Gulati (@raghavgulati48) reported
@ACTFibernet why is your internet not working. It is the third day where it has gone off. It was just fixed 3-4 hours back.
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मार्गबन्धु श्रीधर: (@EkanAnekan) reported
@ACTFibernet The issue is finally resolved after ACT reversed the excessive billing, but the process was unnecessarily drawn out and poorly handled.
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K Nikhil Chowdary (@nikhilc08530435) reported
@ACTFibernet @ACTFibernetHYD worst service on the planet , customer care IVR system is out of order. Call center agents respond the call and say hello and go on mute . Worst customer cared service.
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Adv. Junaid Farid Siddiqui 🇮🇳 (@Junaid1609) reported
@ACTFibernet paid ₹3100 via official link, but service still not resumed. It’s frustrating. @jagograhakjago @TelanganaCMO
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Ahmed Shareef Md (@iamahmedshareef) reported
@ACTFibernet The sevice is not restored and No one has visited, What sort of crap service you are providing? Return my money..! @ACTFibernet
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Sudar.NIT (@sudban1998) reported
@ACTFibernet please see DM for service issue
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Dr Arun Prasad 💎 (@draruntt) reported
@vigneshwaranash Time to change to @ACTFibernet . Using it for 10 years. No problem ever. Except during storm times.
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Hunaidkhan Pathan (@HUNAIDKHAN) reported
22 days to just change a plan and a router? Seriously, @ACTFibernet ? In a digital world where things happen in minutes, your service is stuck in the stone age. Shamefully slow, zero accountability. Is this what you call customer service? #ACTFibernet
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Alagappan Subramania (@al250849) reported
@ACTFibernet this is third time I raising this issue in this month. Again internet is not working This is really making fed up with your isp now :(
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nitt 🦦 (@nithinexe) reported
@ACTFibernet you really have one of the worst service out there. It’s been more than 24 hours and no response from the customer support