ACT Outage in Kannānendal, Madurai, State of Tamil Nādu

@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

@ACTFibernet one of the worst customer service i ever received from @ACTFibernetHYD as i have requested new service on monday 4/12/2021 and they never showed up to set up internet in my home. I spoke to representative name (Novan Nathaniel) he contacted with me after submitting

@ReheSamay @youbroadband And @ACTFibernet in Bangalore. If you discontinue their service, they'll harass you mentally by calling you 7-8 times a day with offers to reactivate the account.

@ACTFibernet They said 6 pm .... then said 8 pm .... now they said 11 pm ... not like am hopefull about your service @ACTFibernet

@ACTFibernet Every other good provider fixes these issue within TAT of 4 hours. It is only your lazy service that needs next day to resolve the issue.

@ACTFibernet Do ensure you disconnect the internet this time. I do not need @ACTFibernet . Let me know details you need. Your customer care does not even listen whn I ask them to disconnect.

@ACTFibernet Np, thank you. I will wait until service request closure for the payment.

@ACTFibernet Even after raising multiple complaints, yet the solution is same and there is not even proper Service and closure for the same 🙏🏻 Time to say goodbye 🙏🏻 @ACTFibernet @GoI_MeitY

@ACTFibernet hi Internet down for last 2 hours. Says it will get only fixed by tmrw 3pm. We are few unfortunate ones to work on a weekend as well. Kindly provide a solution soon. I hope, you are aware of lockdown rules in Delhi for weekends.

@ACTFibernet I have been hearing only this for the past 3 days. Whenever I try to reach your customer care. "We regret the inconvenience caused". Well sorry, I don't want your sorry and regrets. I want resolution on the issue.

@ACTFibernet @AnnVerghese What about my new connection when are looking into that, it has been hours now since you told will update me. Worst experience with pathetic service.