ACT Outage Report in Kannānendal, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kannānendal, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannānendal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (78%)
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Wi-fi (14%)
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Total Blackout (5%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kannānendal, State of Tamil Nādu
Latest outage, problems and issue reports in Kannānendal and nearby locations:
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Yuvaraj Velmurugan
(@yuvarajvel) reported
@ACTFibernet How are you going to compensate consumer's who had to spend on mobile data packs during blackout?
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Satheesh_Muthu
(@SatheeshMuthu10) reported
@ACTFibernet One of the worst customer service ever i've seen before. No steps are taken for this issue and also no response from @ACTFibernet agents. They didn't even pick the call. Got reschedule message only otherwise nothing from @ACTFibernet side.
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shabazkhan
(@khanshabaz20) reported
@ACTFibernet I shabaz khan customer of act fiber net,comes in charminar branch , ticket complain number 66550714977 on 13th December 2022 ,previous also I have complain but branche officer told that he will resolve the complain ,as he told to me first close
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தமிழ்
(@tamil_31) reported
@ACTFibernet @ACTFibernet Was The Worst Service Provider Ever., 3Days Since I Made a Complaint For Internet Not Working None of them Came Up to Resolve
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😺
(@copycat_02) reported
@ACTFibernet Fix this please. It's a shame that you've to add sneaky charges to your customer's bills.
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Albert P'Rayan
(@albertprayan) reported
The service provided by @ACTFibernet is not at all satisfactory. I haven't had internet connection for the past 3 days. So far, I have contacted the customer care 3 times. No proper response. All #EmptyPromises. They seem to take customers for a ride. #PatheticService
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Gokul Raju
(@IamGokulRaju) reported
@ACTFibernet I didn't get any calls and been waiting for the service support. And also still the raised tickets is not solved and no person attempted to solve it till now. I had shared my alternate contact number @ACTFibernet private message
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srividhyar
(@srividhyar) reported
@ACTFibernet your network sucks! No response from your team! Please address asap!
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vasankj1
(@vasankj1) reported
@ACTFibernet Horrible from act support service
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pradheep kumar
(@pradheep24) reported
@ACTFibernet Hello Act, I have requested to fix my not working internet connection 2 days ago and still it has not been addressed. If I tried calling your toll free number, Then I have to wait around 20 mins to get connected only to hear your fake promises. This is annoying.