ACT Outage in Kannānendal, Madurai, State of Tamil Nādu

@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

@ACTFibernet The resolution of the problem is temporary and keeps recurring. Tech Support is hesitant in understanding my everyday hustle. Please provide permanent resolution else consider this message as withdrawal from your services- disconnection and refund.

@ACTFibernet Hello, can someone check the status of the service request SR10359820029154? I’ve been following up for a week but no action taken so far.

@ACTFibernet Still My Billing Issue not updated

@ACTFibernet - Every time I complain I get a standard response "please allow us some more time". I was strong supporter of ACT but this service has turned around my opinion unfortunately.

@ACTFibernet - I have disconnected my services on 27th May 2021, it's been 58 days waiting for my refund. In this digitql age when refunds are done in hours, you need 2 months ??? I am tired of raising SRs which are closed without resolution, no help from nodal & appellate too

@ACTFibernet Trying to raise a shifting request for an hour, the app doesn't work. After finishing KYC, going to a blank screen. Please help.

@ACTFibernet Thanks for the response. If this happens within a short time. no person will complaint. Right now everything is fine.

@me_archash @ACTFibernet Pathetic service !! Will never recommend @ACTFibernet to anyone. Not reliable at all

@ACTFibernet SRSR10259775287392- Its been 7 working days. I strongly question your competency of problem solving. I want my connection to be disconnected and refuse to use your service.

@ACTFibernet I’m following up again !!! My internet is down since Thursday night and nothing is being done. When I call the customer care all I hear is some template answer. Is someone going to fix this ?? Dear Subscriber, ticket number SR10260000699612 - Sathish Kumar 9886725570