ACT Outage Report in Kannānendal, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kannānendal, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannānendal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (71%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (3%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kannānendal, State of Tamil Nādu
Latest outage, problems and issue reports in Kannānendal and nearby locations:
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aravind Badrinath K
(@aravindbadri) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet every day morning internet goes down for the entire area. Escalation matrix is of no use. Why is the service poor? Pls intervene as it's frustrating!
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Nishikant Kumar
(@nishi28129) reported
@ActfiberC @ACTFibernet I have requested for shifting last month ,feb 2021.due to unavailability of network over there they disconnected connections. When return of my balance, actfiber Bangalore has holding my money in the name of free wifi. Compliant NO: SR10253184289299
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Suramya Tomar
(@SuramyaTomar) reported
Anyone else getting 502 Bad Gateway errors on Twitter Images on @ACTFibernet ? The problem is happening on and off for me on ACT, but works fine on my Airtel connection.
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Satish
(@satishcool3010) reported
@ACTFibernet every week internet goes off is this the act promises the customer and we have to complain again and agian and use to take two days to resolve the complaint is this fare
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🤷🏽♂️ Pankaj Kapoor 🤷🏽♂️
(@pankazkapoor) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Internet is down since last one hour. Not able to register complaint through your website. Can you please look into this.
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Ram Magadum
(@RamMagadum) reported
from
Bijapur, State of Karnataka
@ACTFibernet @PainGravity They don’t give a **** about customer.
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poloju
(@Akhilkumarece) reported
@ACTFibernet worst service I have seen till now, raised SR10147149580322 for connection down and internet not working from last 24 hrs. ETA was 5PM yesterday, with out providing resolution ticket closed last night with out contacting me. How can your team justify this case.
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Revanth
(@ChintalaRevanth) reported
@ACTFibernet The issue got resolved but you guys never arranged a call or replied to any of the tweets with updates. Your customer service is pathetic
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Pein
(@PainGravity) reported
@ACTFibernet @ACTFibernetHYD Damn bad experience with refund. No callback, customer care people telling lies. Recieved calls everyday to know the reason for disconnect with very personal questions but no call from refund team from last 3 weeks.
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Author Stuti Jain
(@thedevilworeme) reported
@airtelindia Can you please help me getting Airtel Wifi in my area (Maruthi Nagar/Malleshpalya) ... Sick and tired of @ACTFibernet Just wish Airtel would extend its network in my area.