ACT outages and service status in Sangareddy, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sangareddy, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sangareddy, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sangareddy, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at ACT
ACT is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Sangareddy, Telangana
Latest outage, problems and issue reports in Sangareddy and nearby locations:
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Dr. Hari Babu Sata (@harisata) reported from Sangāreddi, Telangana@Riyazuddin555 @HiHyderabad @ACTFibernet When the local CS don't respond, do raise ticket in their website. Go to Act website and find service or customer service. I had problems with Hathway 2 years back (now no issues) the local support responded very slow. If you raise ticket they have dead line to close it.
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siddasrinivas (@siddasrinivas) reported from Sangareddy, Telangana@ACTFibernet no internet from yesterday evening, raised ticket but no one came. Very pathetic service. ACT Fibernet Ticket no:SR10150293390802
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, TelanganaNot sure why only my place - I am facing a ß reset everyday at 11:55pm in @ACTFibernet connection. Already faced the battery backup issue in switch box as they are not upgrading the infrastructure.
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet You people have ready script available to answer but you don't have resolution for customer issue.
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phanikumar (@phanikumar196) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet @ActfiberC I have requested and paid for a new connection 10 days back , till now it's not processed . To get paid you will call customer continuously , after payment there will no response . Worst services.
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sandeep giri kittu (@sandeepki2) reported from Sangāreddi, Telangana@ACTFibernet from 3 days no internet. not able to fix issue.. Since then I am calling customer care and getting same response that your request has been sent so please wait for next 24 hours. No use of raising ticket. I would never recommend ACTFiBER to anyone @ACTFibernet
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jaswanthreddy (@vjaswanth28) reported from Sangāreddi, Telangana@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernet Your request SR10157410272492 is tentatively expected to be resolved by 5/31/2021 08:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. No resolution yet. What is this service..?
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD @TSConsumers Here is one more service Request#SR10162093186779, your team closed my previous requests without information and resolution. Very bad service from your team. #badservicebyactfibernet
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet Seriously pissed of on your service , no representative call ( He is not attempting my call) to check issue. If my issue will not resolve in next 24 hrs , this will escalate to higher authorities (TRAI). That is in very bad manner , that is not good for your organization.
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MD AHMED QAMER 🇮🇳🖋️ (@mdahmedqamar) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD I have Requested for Name Change in the Month of Jan but not Resolved I am reaching to customercare,nodal officer as they are not capable to resolve the issue SVR No:SR10151074486519 SR10152548913134 if it's not resolved Consumer court I will go
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet So what's the resolution time is it 1 year or more
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.
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Koushik Roy for Soil (@KoushikRoy73) reported from Sangāreddi, Telangana@ACTFibernet @zomato @letsblinkit 9am-1pm was a slot for the technician to setup for my internet connection. No show and the person convinced me to make the payment has switch off her phone. I was in a assumption that il be able to login from 2pm but now i think il have to look for alternative. "happy Suffering"
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet This issue was raised a month ago still your team is sleeping at home shame on you
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viraj (@virajnaidum) reported from Sangāreddi, Telangana@ACTFibernet not even a week goes by without me having to raise a ticket for internet problem , this is the utmost pathetic service I have ever seen, planning to switch my connection to a different service provider @reliancejio @airtel please help.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet I have tried to talk to your customer support 5 times just now where the call got disconnected by your staff.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernet @ACTFibernetHYD still pending resolution no call received yet.
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Santosh Kumar🇮🇳 (@I_ss_santosh) reported from Sangāreddi, Telangana@ACTFibernet no Internet since afternoon, raised complaint but no prompt action yet. #ACTFibernet
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet SR10162208270632 @ACTFibernet please fix it asap
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Sachdeva (@SanjaySachdeva_) reportedI am not able to activate 3 months spotify subscription provided. Every time customer care executive is raising a new ticket. Provide me solution @ACTFibernet
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Shiva Prakash (@Shiva_Prakash_M) reportedIt would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility
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Abhishek Kothari (@DatsAbk) reported@ACTFibernet Patience has a limit. Slow internet since 4 days now. The internet comes and goes. They keep saying they are replacing cable! But why should a consumer who has paid for it suffer?? Provide a compensation more than just downtime if you want the customer to stick to this
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S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported@TRAI Does TRAI have control over ACTFibernet providing wifi ? There is frequent outage and it takes 8-12 hours for restoration. Does the client have any remedy ? Problem is due to ACT providing broadband through cables hung from EB poles, Trees enroute and Likes . They get snapped
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Suman (@hellmogamboo) reported@ACTFibernet its been almost a day and no one has reached out or resolved the issue. Ticket id: SR10181648713014 Team confirmed that issue will be fixed by 5 PM. Please let me know if you are fixing the connection or If I have to permanently switch other ISP.
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Singh Ranbeer (@socialevil2002) reportedDon't buy @ACTFibernet connection they are complete fraud, it's been just 1 month since I have taken connection and internet went off more than 10 times. Customer support is also useless. Complete Fraud!!!
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⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported@ACTFibernet @ACTFibernet Please understand the customer’s problem too. What am I supposed to do with such service? Neither are you installing the Wi-Fi nor processing my refund. This is honestly one of the worst service experiences I’ve had.
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nobody (@yudish_dsy) reported@ACTFibernet @ACTFibernet the issue persists. Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.
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Aman Kumar (@locate_aman) reported@ACTFibernet My issue is still not resolved. Have some shame.
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shree sen (@shreesen69) reported@ACTFibernet the Internet is down from last almost 5 hours. Without giving any prior notice how you can stop your service?