ACT Outage Report in Sangareddy, Telangana

@ACTFibernet @zomato @letsblinkit 9am-1pm was a slot for the technician to setup for my internet connection. No show and the person convinced me to make the payment has switch off her phone. I was in a assumption that il be able to login from 2pm but now i think il have to look for alternative. "happy Suffering"

@ACTFibernet There's been lot of commitments than resolving issues

@ACTFibernet why there's recurring issues with your internet every other day, and are you providing the speed promised 😣😡

@ACTFibernet You people have ready script available to answer but you don't have resolution for customer issue.

@ACTFibernet Seriously pissed of on your service , no representative call ( He is not attempting my call) to check issue. If my issue will not resolve in next 24 hrs , this will escalate to higher authorities (TRAI). That is in very bad manner , that is not good for your organization.

@ACTFibernet hi act fibernet i have raised a service request on 9th of jun and still not resolved, i have paid an amount on 22nd of May and today I am getting msg that account will be discontinued due to payment should we need to pay in every 8days.

@Riyazuddin555 @HiHyderabad @ACTFibernet When the local CS don't respond, do raise ticket in their website. Go to Act website and find service or customer service. I had problems with Hathway 2 years back (now no issues) the local support responded very slow. If you raise ticket they have dead line to close it.

@ACTFibernet You are becoming worst and worst provider in Hyderabad? Why you are closing the Requests without resolving them? I am on 6 months plan and paid the full amount, still got the due for this month and getting reminders. SR#10163487438817 #consumercourt @TSConsumers

@ACTFibernet Any update on this? It's been more than a month since I am following up with you, no progress? How many days you would need to solve single issue? Very bad service that I have ever seen. #Badserviceactfibernet

@ACTFibernet SR10162340569607 another request raised. @jagograhakjago could help on this matter? How can I file case against them. @ACTFibernet is utilizing my home electricity but not paying the amount since 16 months ,worst customer service from them.

@ACTFibernet I am working from home and there is no internet since last night? @ACTFibernet Could you fix it ASAP #badservicebyactfibernet

@ACTFibernet SR10162208270632 @ACTFibernet please fix it asap

@ACTFibernet @ACTFibernetHYD @TSConsumers Here is one more service Request#SR10162093186779, your team closed my previous requests without information and resolution. Very bad service from your team. #badservicebyactfibernet

@ACTFibernet @ACTFibernetHYD @TSConsumers Dear Bala Malladi, act CEO please help in fixing the issues with your service.

@ACTFibernet @ACTFibernetHYD @TSConsumers This not good at all you are utilizing my home power for your act internet box but didn't paid the power consumption charges since 15 months. is this is the way that you fulfill your promise to your customers? Very bad experience with your service.

@ACTFibernet from 3 days no internet. not able to fix issue.. Since then I am calling customer care and getting same response that your request has been sent so please wait for next 24 hours. No use of raising ticket. I would never recommend ACTFiBER to anyone @ACTFibernet

@ACTFibernet @ACTFibernet @ACTFibernetHYD still pending resolution no call received yet.

@ACTFibernet I have tried to talk to your customer support 5 times just now where the call got disconnected by your staff.

@ACTFibernet @ACTFibernetHYD I have raised a Request#SR10161002382827 as I didn't received the power consumption charges since 16 months for your act box connected to my home power.tried to talk to customer support multiple times to get the status but they are dropping the calls.

@ACTFibernetHYD @ACTFibernet @ActfiberC I have requested and paid for a new connection 10 days back , till now it's not processed . To get paid you will call customer continuously , after payment there will no response . Worst services.

How @ACTFibernet cheats and mistreats its customer. A thread. We got a new connection in August and took 3 months plan and paid 3500. yesterday after a power cut due to rain, internet was not working and the router name was changed to default name.

Horrible service is facing with @ACTFibernet. Not even bothered to give customers what they are promised. Horrible customer service. They will just offer everything for the branding purpose. Really struggling with @ACTFibernet ISP.

0 customer support..dont every take #act #actinternet @ACTFibernet .. Down since morning...no customer support at all..!! Horrible experience with #act @BalaMalladi

Ticket SR11067335186900 is tentatively expected to be resolved by 20-Mar (DD/MM) between 16:00 to 19:30. But no resolution yet. Could you please provide a substantial update @ACTFibernet @DoT_India

Since afternoon there is no internet no response from support chat except for the ticket no. @ACTFibernet very unprofessional towards customers.

And here we go again, Excitel and their so called Internet Fibre connection. One of the worst you can imagine. - 💩 Internet - 💩 Service But, - ✅ Unreliability @excitel_rocks @ACTFibernet

ticket SR10167343090199 still not resolved since 4 hours internet is down. Lost multiple clients and affected my reputation. Never using act again after the subscription ends i am switching to another fibernet which has quick response.. @ACTFibernet

Dear @ACTFibernet , I have been using ACT for the past 7 years , no complaint in the speed but please choose the house where you want to place the master router, the one in my locality keeps switching off the router often and we are without wifi despite paying bills in time

Internet not working since 1 hour of user id mahmad Kaif Khan Account: 101662725901 Solve this urgently many works are pending @ACTFibernet

My internet connection is down from the last few days. I have made several complaints on your customer care number but there is no response and most of my work is done online @ACTFibernet @ACTFibernetHYD