ACT outages and service status in Sangareddy, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sangareddy, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sangareddy, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sangareddy, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Sangareddy, Telangana
Latest outage, problems and issue reports in Sangareddy and nearby locations:
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Naresh Netha (@naresh_karre) reported from Sangāreddi, Telangana@ACTFibernet Hi team, I have paid for 6months×A-Max425 plan on 5th of this month. However, the service executive didn't visited and even called about the connection installation. I called on provided customer care numbers & complained thrice...!
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Layeeqaahil (@layeeqaahil) reported from Sangareddy, Telangana@ACTFibernet why there's recurring issues with your internet every other day, and are you providing the speed promised 😣😡
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernet Your request SR10157410272492 is tentatively expected to be resolved by 5/31/2021 08:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. No resolution yet. What is this service..?
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD SR10158111340612 raised 3rd Complaint for the same issue. Please fix it ASAP
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet I would rather request for disconnection if your service is super pathetic..
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet Seriously pissed of on your service , no representative call ( He is not attempting my call) to check issue. If my issue will not resolve in next 24 hrs , this will escalate to higher authorities (TRAI). That is in very bad manner , that is not good for your organization.
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet You are becoming worst and worst provider in Hyderabad? Why you are closing the Requests without resolving them? I am on 6 months plan and paid the full amount, still got the due for this month and getting reminders. SR#10163487438817 #consumercourt @TSConsumers
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madhusudhan Gopa (@Madhusudhan1613) reported from Sangareddy, Telangana@ACTFibernet Yuk! Worst response from customer care.
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trailokya patra (@trailokyapatra1) reported from Sangāreddi, Telangana@ACTFibernet Horrible service .Shifting request raised on 2nd sep..till now not resolved.everyday I have to call customer service but till now no action from their side. And their area manager also did not responding Eve after several mails #worstinternet #Hyderabad
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ashok athukuri (@ashokathukuri) reported from Sangāreddi, Telangana@ACTFibernet A batery is replaced n electrician visited twice but couldn't fix. Such a shame on that team
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet So what's the resolution time is it 1 year or more
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phanikumar (@phanikumar196) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet @ActfiberC I have requested and paid for a new connection 10 days back , till now it's not processed . To get paid you will call customer continuously , after payment there will no response . Worst services.
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viraj (@virajnaidum) reported from Sangāreddi, Telangana@ACTFibernet not even a week goes by without me having to raise a ticket for internet problem , this is the utmost pathetic service I have ever seen, planning to switch my connection to a different service provider @reliancejio @airtel please help.
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet Team 101015435973, I had got reconnection with a plan for 1500 for 3 months but it's was a cheating done by your staff and with in 3 months I was made to pay thrice extra to continue my internet.. kindly action it soon.. Is your team sleeping it's long pending issue
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siddasrinivas (@siddasrinivas) reported from Sangareddy, Telangana@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act
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viraj (@virajnaidum) reported from Sangāreddi, Telangana@ACTFibernet I had to raise 3+ service requests in the last one month regarding internet connectivity completely being down , this is the last time I’m raising SR will get the connection cancelled next time directly fyi SR10135741604042
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Phani Garlapati (@phanigarlapati) reported from Sangāreddi, Telangana@HathwayBrdband Why you guys behaving like fools. I have plan around 3 months on my account and you closed my account. And no one is responding on my issue. This is too bad.i need clarification on account closer. Otherwise I’ll go legally.better to move @ACTFibernet
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Aditya Sharma (@Adityauppulurii) reported from Sangāreddi, Telangana@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeepkuntnur. (@SandeepKuntnur) reported@ACTFibernet Very Dissatisfied with the service.. After payment no response from your CRM
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360 Degree India (@ThrowawayAug25) reportedDear @ACTFibernet 24 hours to fix an internet outage in Bangalore, the so-called Silicon City, is embarrassing. Shouldn’t the SLA be 6 hours or 12 hours at the max. Honestly you should learn from BESCOM on resolution timelines.
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Chandrashekar Kumar (@deepashekar1997) reported@ACTFibernet Can someone please pick up the phone and call the customer to begin the process of fixing the internet?
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Chintan Puggalok (@chintanpuggalok) reportedhey @airtelindia 1. your service goes down wo any prior info 2. your engineer does not come on the allocated slot and misbehaves when called please improve your service or i will have to go with @ACTFibernet
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Hindustani Bharat (@HindustaniBhar4) reported@ACTFibernet prospect ID 102803434394, it's been more than 24 hours of the payment for new installation but no one called and helped, contacted 6-7 times customer support but no resolution provided. Why do you promise same day installation? Disappointed
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Pradeep Kamadana (@Pradeep_6869) reported@ACTFibernet There is some issue with your digital tv services located in Eluru, A.P. for quite some time. Made several complaints but no action was taken till now. Please look into this and advise the concerned to fix this asap. Thanks. #Actdigital #ACT
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Amit (@Amitsrivastav79) reported@ACTFibernet, is a 35+ hour downtime the new standard for a premium 300 Mbps connection? My internet has ben down for over 30 hours now (Ticket SR12280373039054, Act:122770994917) Despite paying 6 months in advance, I keep getting generic template replies with an absurd 5 PM ETA
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ramesh tgo (@ramesh_tgo) reported@ACTFibernet Your field level engineers have been excellent, prompt and unwaveringly decent and understanding. The back end however is being deliberately unhelpful. They have closed two tickets this month without my concent and any resolution
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Sandeepkuntnur. (@SandeepKuntnur) reported@ACTFibernet Never see such worst service.. It’s been 3 days payment is done.. no Proper response from your side
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Venkata Ranganathan (@Vangvenkat) reportedFor a new connection. Is this a customer fault or problem? Get this sorted and provide me a new mesh router for the plan i had paid for @ACTFibernet