ACT Outage in Sangareddy, Telangana

@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad

@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform

@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue

@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.

@instacomplaint @ACTFibernet No internet since last Saturday, Very pathetic service by Act fiber team. Highly untrustworthy service. Act user id @ACTFibernet @ACTFibernet My Act id- 101013925215

@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act

@ACTFibernet The ticket is closed just few days back.. inter down again yesterday ....this is really bad service @ACTFibernet ..

@ACTFibernet @ACTFibernetHYD trying to call for home shift, customer care not picking call, chatbot cannot handle this request. Email not answered. What should I do?

@ACTFibernet Ticket closed for 3rd time without working..Ticket No 10133194489. Why is the issue not being addressed @ACTFibernet

@ACTFibernet Is someone checking ?? How many days you need this time ??last time u took more than 10 days to close the ticket..after 5 days issue starts again and no resolution again even after 3 days passed...will someone check..

@ACTFibernet Ticket closed for second time and I do not have resolution ..@ACTFibernet

@ACTFibernet What priority did you put on ?? Ticket is closed again without resolution ..

@ACTFibernet You took more than 10 days to close earlier ticket...it's been just 5 days now since that ticket is closed ...Now internet is down again ...really bad service..Ticket no: 10133194489 raised again..please resolve ASAP..

@ACTFibernet Ticket closed for 4th time without working.this is not at all acceptable...I have paid for 9 months. Let me know if you can refund the remaining days left...will go with other service provider like bsnl which is doing good in my society.12 days & no resolution #badcustomerservice

@ACTFibernet How many more days you need to resolve a issue ?? It's been 10 days now...

@ACTFibernet Very sorry to say. I did not get any call or resolution. Its been 1 month. Fed up of your fake promise. #ripAct #actcustomerservicesucks #act #actindia

@ACTFibernet worst service I have seen in my life. No response from customer care ticket raised 3 days ago. Registered phone- +91 97005 21814, name - sathish. I issue not resolved today please refund my subscription amount of 6 months. Every week I can’t able to raise tickets.

@ACTFibernet @ACTFibernetHYD #ACTfibernet #worst @ACTBroadbandIn #ACTFibernet #horribleservice its been 10th day, provide me the service or disconnect and refund the amount.

@ACTFibernet #noresponse #poorservice #teamactbroadband either you guys provide me service or disconnect the service and refund the amount.

Dear @ACTFibernet I submitted a ticket regarding an internet problem. To my surprise it was closed shortly thereafter without any agent contacting me or fixing the problem. Further your customer care executive hung up on me when I tried to explain the problem. Please help

@ACTFibernet It’s not resolved. I raised complaint agin yesterday night . At last I decided to leave ACT . I placed request to disconnect my connection and refund the amount which I have paid

So, @ACTFibernet team calls up and tells me that they cannot do anything for a bad experience....disgusted with their attitude. #fail

@ACTFibernet Worst Service

@ACTFibernet Dont choose this bloody act fiber they cheat you. They don’t good service too.

@ACTFibernet what bloody f......kng service you have. I have been trying you to contact from 10 days but no answer. You sales executive has taken money for new connection till now he dint turn back.