ACT outages and service status in Sangareddy, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sangareddy, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sangareddy, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sangareddy, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Sangareddy, Telangana
Latest outage, problems and issue reports in Sangareddy and nearby locations:
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phanikumar (@phanikumar196) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet @ActfiberC I have requested and paid for a new connection 10 days back , till now it's not processed . To get paid you will call customer continuously , after payment there will no response . Worst services.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@TSConsumers @ACTFibernet I took the act Internet subscription on 18th March and paid money for 6 months Plan, these Act Team not responding or installing the Network at my home, it is being very difficult to do work from home. I was told installation will be completed in 24hrs
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet You people have ready script available to answer but you don't have resolution for customer issue.
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jaswanthreddy (@vjaswanth28) reported from Sangāreddi, Telangana@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD SR10158111340612 raised 3rd Complaint for the same issue. Please fix it ASAP
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Chhatrasal Singh Nathawat (@veersingh9999) reported from Sangāreddi, Telangana@ACTFibernet hi act fibernet i have raised a service request on 9th of jun and still not resolved, i have paid an amount on 22nd of May and today I am getting msg that account will be discontinued due to payment should we need to pay in every 8days.
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Layeeqaahil (@layeeqaahil) reported from Sangareddy, Telangana@ACTFibernet There's been lot of commitments than resolving issues
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet So what's the resolution time is it 1 year or more
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Santosh Kumar🇮🇳 (@I_ss_santosh) reported from Sangāreddi, Telangana@ACTFibernet no Internet since afternoon, raised complaint but no prompt action yet. #ACTFibernet
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet There r total 12 tickets raised from Hyd, Ameenpur 502032, Pnr colony and it has been more than 30 hrs No one from act visited to fix issue, it is rediculous, worst service. my ticket SR10156699791322, fix issues ASAP.
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Phani Garlapati (@phanigarlapati) reported from Sangāreddi, Telangana@HathwayBrdband Why you guys behaving like fools. I have plan around 3 months on my account and you closed my account. And no one is responding on my issue. This is too bad.i need clarification on account closer. Otherwise I’ll go legally.better to move @ACTFibernet
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trailokya patra (@trailokyapatra1) reported from Sangāreddi, Telangana@ACTFibernet Horrible service .Shifting request raised on 2nd sep..till now not resolved.everyday I have to call customer service but till now no action from their side. And their area manager also did not responding Eve after several mails #worstinternet #Hyderabad
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madhusudhan Gopa (@Madhusudhan1613) reported from Sangareddy, Telangana@ACTFibernet Yuk! Worst response from customer care.
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernet Your request SR10157410272492 is tentatively expected to be resolved by 5/31/2021 08:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. No resolution yet. What is this service..?
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet Seriously pissed of on your service , no representative call ( He is not attempting my call) to check issue. If my issue will not resolve in next 24 hrs , this will escalate to higher authorities (TRAI). That is in very bad manner , that is not good for your organization.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD @TSConsumers This not good at all you are utilizing my home power for your act internet box but didn't paid the power consumption charges since 15 months. is this is the way that you fulfill your promise to your customers? Very bad experience with your service.
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Naresh Netha (@naresh_karre) reported from Sangāreddi, Telangana@ACTFibernet Hi team, I have paid for 6months×A-Max425 plan on 5th of this month. However, the service executive didn't visited and even called about the connection installation. I called on provided customer care numbers & complained thrice...!
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet I would rather request for disconnection if your service is super pathetic..
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MD AHMED QAMER 🇮🇳🖋️ (@mdahmedqamar) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD I have Requested for Name Change in the Month of Jan but not Resolved I am reaching to customercare,nodal officer as they are not capable to resolve the issue SVR No:SR10151074486519 SR10152548913134 if it's not resolved Consumer court I will go
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SY (@Beard__7) reported@ACTFibernet Please do this ASAP because my work suffers due to this problem.
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{{ RP }} (@KossLeBoss) reportedAs a 10+ year #ACT customer, this is deeply disappointing. Please take ownership and resolve this urgently. As a customer, I have no direct way to reach the assigned technician, the only channels available to me are customer support and social media. @ACTFibernet
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Abishek R Srikaanth (@abishekrsr) reported@ACTFibernet live in a community of 300 houses and majority of them use ACT here. Even with a power backup in each house, when there is a power cut, the internet drops for about 5 mins and get restored, the same happens when the power is restored. Can someone help? Don't think your control power backup works properly.
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Niharika B (@_aloopitika) reported@ACTFibernet Ok, please train your customer care people! Everytime a customer can’t tweet problems to get a solution.
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Eshwar Arya🇮🇳 (@EshwarAyan786) reported@ACTFibernet The same issue with @ACTFibernet persisted multiple times & i shud be blamed for believing that they would change & make the things work quicker. Why they are taking customers for granted & simply updating ETR without doing anything in reality. #Patheticservice
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Maninder SinghBhatia (@ManinderSb1) reportedYour Service request SR10181547676634 is expected to be resolved by 12-Aug 00 @ACTFibernet @ACTFibernetHYD I told you guys i need a resolution at earliest , very bad service. Issue can be fixed within 10 minutes. I am a 15 yrs old cx. Time to switch to @JioCare Help
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karthik alagan (@karthikalagan) reported@ACTFibernet What is unacceptable is the attitude and treatment of the customer when that failure occurs. @ACTFibernet — I expect a proper explanation, immediate resolution and accountability for the way this complaint has been handled.
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Ramjee Madina (@ramjee_rm) reported@ACTFibernet How many years you want to resolve this? Let me raise a public grievance with reference to the may old complaint.
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Anuamb (@aambasta) reported@ACTFibernet there is no way to escalate a ticket. What’s SLA for a ticket if fiber is broken ? No one yet called or messaged. Ticket no. SR10281616137854 @jagograhakjago
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Bharat Agarwal (@honestconsumer7) reportedThe resolution will happen tomorrow as per ticket update!! You have zero concern for customers @ACTFibernet