ACT Outage in Sangareddy, Telangana

@TSConsumers @ACTFibernet I took the act Internet subscription on 18th March and paid money for 6 months Plan, these Act Team not responding or installing the Network at my home, it is being very difficult to do work from home. I was told installation will be completed in 24hrs

@ACTFibernet I had to raise 3+ service requests in the last one month regarding internet connectivity completely being down , this is the last time I’m raising SR will get the connection cancelled next time directly fyi SR10135741604042

@HathwayBrdband Why you guys behaving like fools. I have plan around 3 months on my account and you closed my account. And no one is responding on my issue. This is too bad.i need clarification on account closer. Otherwise I’ll go legally.better to move @ACTFibernet

Not sure why only my place - I am facing a ß reset everyday at 11:55pm in @ACTFibernet connection. Already faced the battery backup issue in switch box as they are not upgrading the infrastructure.

@ACTFibernet Hi team, I have paid for 6months×A-Max425 plan on 5th of this month. However, the service executive didn't visited and even called about the connection installation. I called on provided customer care numbers & complained thrice...!

Worst customer service by @ACTFibernet - they sack most of the people to cost cut & now noone is there to pick up the call. Automation will not work if you r handling unstable system. Last 30hrs no internet in home and no one responded otherthan couple of text messages.

@ACTFibernet Yuk! Worst response from customer care.

@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.

@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad

@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform

@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue

@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.

@instacomplaint @ACTFibernet No internet since last Saturday, Very pathetic service by Act fiber team. Highly untrustworthy service. Act user id @ACTFibernet @ACTFibernet My Act id- 101013925215

@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act

@ACTFibernet The ticket is closed just few days back.. inter down again yesterday ....this is really bad service @ACTFibernet ..

@ACTFibernet @ACTFibernetHYD trying to call for home shift, customer care not picking call, chatbot cannot handle this request. Email not answered. What should I do?

@ACTFibernet Ticket closed for 3rd time without working..Ticket No 10133194489. Why is the issue not being addressed @ACTFibernet

@ACTFibernet Is someone checking ?? How many days you need this time ??last time u took more than 10 days to close the ticket..after 5 days issue starts again and no resolution again even after 3 days passed...will someone check..

@ACTFibernet Ticket closed for second time and I do not have resolution ..@ACTFibernet

@ACTFibernet What priority did you put on ?? Ticket is closed again without resolution ..

@ACTFibernet Experiencing pathetic service from ACT. Took the connection from June 2020 and from then the connection is always unstable!! Not recommended for working from home people. Planning to switch. Ticket Number. SR10242323222722 #ACTFibernet #Bangalorebroadband

@ACTFibernet one of the worst sales executive in your team.... instead of promoting your products provide training to executives... your executive challenges that without his help getting connection is not possible... Am seriously fed up following with you

Hey @ACTFibernet. Net is down, no response from call centre, no one to fix it. Not done.

@dramadhikari @ACTFibernet Take all these faceless organisations... Customer care, you will not be able to get the solution for the issue you are facing and ultimately you will be tired with 1 2,3,4 and 5 7 to previous menu. Lure the customer and leave them in Midway

@ACTFibernet Shame on you... Guys... @ACTFibernet pathetic service.

@ACTFibernet no internet since Sunday the ticket was raised on the same day. Nothing happens even after 3 days. We have work from home how are we supposed to work? All of the support helpline are unavailable can't even reach you. ID : SR10242358588400

@ACTFibernet @PyushPyush @ACTFibernet would you pls care to reply to my complaint or should I totally give up on your services now??

@ACTFibernet You guys have no respect for the customer's time and money. Least you can do is to teach your executives to take calls!!

@ACTFibernet If you can't relocate my connection, please clarify that too so I can switch over to a better network!

@ACTFibernet Atleast have the decency to communicate! Your executives don't take calls and even customer care executives are clueless!