ACT outages and service status in Sangareddy, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- ACT generated 0 outage signals in the last 24 hours around Sangareddy, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sangareddy, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sangareddy, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at ACT
ACT is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Sangareddy, Telangana
Latest outage, problems and issue reports in Sangareddy and nearby locations:
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Koushik Roy for Soil (@KoushikRoy73) reported from Sangāreddi, Telangana@ACTFibernet @zomato @letsblinkit 9am-1pm was a slot for the technician to setup for my internet connection. No show and the person convinced me to make the payment has switch off her phone. I was in a assumption that il be able to login from 2pm but now i think il have to look for alternative. "happy Suffering"
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet SR10162340569607 another request raised. @jagograhakjago could help on this matter? How can I file case against them. @ACTFibernet is utilizing my home electricity but not paying the amount since 16 months ,worst customer service from them.
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viraj (@virajnaidum) reported from Sangāreddi, Telangana@ACTFibernet not even a week goes by without me having to raise a ticket for internet problem , this is the utmost pathetic service I have ever seen, planning to switch my connection to a different service provider @reliancejio @airtel please help.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD @TSConsumers Here is one more service Request#SR10162093186779, your team closed my previous requests without information and resolution. Very bad service from your team. #badservicebyactfibernet
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Nareen Kumar (@bnareen) reported from Sangāreddi, Telangana@ACTFibernet I don't need a callback, please fix the issue asap.
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Layeeqaahil (@layeeqaahil) reported from Sangareddy, Telangana@ACTFibernet There's been lot of commitments than resolving issues
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trailokya patra (@trailokyapatra1) reported from Sangāreddi, Telangana@ACTFibernet Horrible service .Shifting request raised on 2nd sep..till now not resolved.everyday I have to call customer service but till now no action from their side. And their area manager also did not responding Eve after several mails #worstinternet #Hyderabad
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet I have tried to talk to your customer support 5 times just now where the call got disconnected by your staff.
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet Seriously pissed of on your service , no representative call ( He is not attempting my call) to check issue. If my issue will not resolve in next 24 hrs , this will escalate to higher authorities (TRAI). That is in very bad manner , that is not good for your organization.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet Any update on this? It's been more than a month since I am following up with you, no progress? How many days you would need to solve single issue? Very bad service that I have ever seen. #Badserviceactfibernet
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD I have raised a Request#SR10161002382827 as I didn't received the power consumption charges since 16 months for your act box connected to my home power.tried to talk to customer support multiple times to get the status but they are dropping the calls.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD @TSConsumers This not good at all you are utilizing my home power for your act internet box but didn't paid the power consumption charges since 15 months. is this is the way that you fulfill your promise to your customers? Very bad experience with your service.
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet I would rather request for disconnection if your service is super pathetic..
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sandeep giri kittu (@sandeepki2) reported from Sangāreddi, Telangana@ACTFibernet from 3 days no internet. not able to fix issue.. Since then I am calling customer care and getting same response that your request has been sent so please wait for next 24 hours. No use of raising ticket. I would never recommend ACTFiBER to anyone @ACTFibernet
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet This issue was raised a month ago still your team is sleeping at home shame on you
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet I am working from home and there is no internet since last night? @ACTFibernet Could you fix it ASAP #badservicebyactfibernet
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Santosh Kumar🇮🇳 (@I_ss_santosh) reported from Sangāreddi, Telangana@ACTFibernet no Internet since afternoon, raised complaint but no prompt action yet. #ACTFibernet
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Chhatrasal Singh Nathawat (@veersingh9999) reported from Sangāreddi, Telangana@ACTFibernet hi act fibernet i have raised a service request on 9th of jun and still not resolved, i have paid an amount on 22nd of May and today I am getting msg that account will be discontinued due to payment should we need to pay in every 8days.
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernet Your request SR10157410272492 is tentatively expected to be resolved by 5/31/2021 08:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. No resolution yet. What is this service..?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Maheshwaran R (@MahezwaranR) reported@ACTFibernet , Such a pathetic customer care and there is no proper response from the team even after multiple attempts. Simply you are dragging the customer with wrong information and it's frustrating to see it. Cust #: 103730651584. Netflix been upgraded from my account with my
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K (@Kritikaa014) reported@JioCare useless service from @jio_fiber ..no internet, no supervisor escalation. @ACTFibernet do you guys provide better service than this ?
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priyankamccall (@priyankamccall) reported@ACTFibernet I've been trying to raise request for a router upgrade and no one from ACT seems responsible enough to raise service ticket. Pls raise a ticket against the mobile number 9159324567
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Kumar Srinivasan (@kumaranna) reported@ACTFibernet Pathetic customer service. No one has bothered to contact me yet. You guys are taking the customers for a ride
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prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue
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rajath salian (@salian_rajath) reported@actfibernet it's been over 2 weeks since I paid to upgrade my plan to a mesh based plan. Repeated delays poor network connectivity and false promises. Complaint no.SR10281389697064 At this time I don't even know for what service I have paid.
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Maheshwaran R (@MahezwaranR) reported@ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service
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Kumar Srinivasan (@kumaranna) reported@ACTFibernet SR10381401388914 pending from 1st August. Shifting across 2 streets only. Still not resolved. Kindly look into this. Already called customer CARE few times. Nothing’s moving
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Siva Kumar (@sivagmca) reported@ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.