ACT outages and service status in Sangareddy, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sangareddy, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sangareddy, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sangareddy, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at ACT
ACT is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Sangareddy, Telangana
Latest outage, problems and issue reports in Sangareddy and nearby locations:
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, TelanganaWorst customer service by @ACTFibernet - they sack most of the people to cost cut & now noone is there to pick up the call. Automation will not work if you r handling unstable system. Last 30hrs no internet in home and no one responded otherthan couple of text messages.
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet This issue was raised a month ago still your team is sleeping at home shame on you
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet Team 101015435973, I had got reconnection with a plan for 1500 for 3 months but it's was a cheating done by your staff and with in 3 months I was made to pay thrice extra to continue my internet.. kindly action it soon.. Is your team sleeping it's long pending issue
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet You people have ready script available to answer but you don't have resolution for customer issue.
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Layeeqaahil (@layeeqaahil) reported from Sangareddy, Telangana@ACTFibernet There's been lot of commitments than resolving issues
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet So what's the resolution time is it 1 year or more
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jaswanthreddy (@vjaswanth28) reported from Sangāreddi, Telangana@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet Seriously pissed of on your service , no representative call ( He is not attempting my call) to check issue. If my issue will not resolve in next 24 hrs , this will escalate to higher authorities (TRAI). That is in very bad manner , that is not good for your organization.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet You are becoming worst and worst provider in Hyderabad? Why you are closing the Requests without resolving them? I am on 6 months plan and paid the full amount, still got the due for this month and getting reminders. SR#10163487438817 #consumercourt @TSConsumers
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phanikumar (@phanikumar196) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet @ActfiberC I have requested and paid for a new connection 10 days back , till now it's not processed . To get paid you will call customer continuously , after payment there will no response . Worst services.
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet There r total 12 tickets raised from Hyd, Ameenpur 502032, Pnr colony and it has been more than 30 hrs No one from act visited to fix issue, it is rediculous, worst service. my ticket SR10156699791322, fix issues ASAP.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernet @ACTFibernetHYD still pending resolution no call received yet.
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siddasrinivas (@siddasrinivas) reported from Sangareddy, Telangana@ACTFibernet no internet from yesterday evening, raised ticket but no one came. Very pathetic service. ACT Fibernet Ticket no:SR10150293390802
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD SR10158111340612 raised 3rd Complaint for the same issue. Please fix it ASAP
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet I have tried to talk to your customer support 5 times just now where the call got disconnected by your staff.
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, TelanganaNot sure why only my place - I am facing a ß reset everyday at 11:55pm in @ACTFibernet connection. Already faced the battery backup issue in switch box as they are not upgrading the infrastructure.
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernet Your request SR10157410272492 is tentatively expected to be resolved by 5/31/2021 08:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. No resolution yet. What is this service..?
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trailokya patra (@trailokyapatra1) reported from Sangāreddi, Telangana@ACTFibernet Horrible service .Shifting request raised on 2nd sep..till now not resolved.everyday I have to call customer service but till now no action from their side. And their area manager also did not responding Eve after several mails #worstinternet #Hyderabad
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Naresh Netha (@naresh_karre) reported from Sangāreddi, Telangana@ACTFibernet Hi team, I have paid for 6months×A-Max425 plan on 5th of this month. However, the service executive didn't visited and even called about the connection installation. I called on provided customer care numbers & complained thrice...!
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ashok athukuri (@ashokathukuri) reported from Sangāreddi, Telangana@ACTFibernet A batery is replaced n electrician visited twice but couldn't fix. Such a shame on that team
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Leo 🇮🇳 (@LuminousLeo_) reportedHello @ACTFibernetHYD, @ACTFibernet kindly advise if service is available in Sun City, Bandlaguda Jagir, Hyderabad 500086? I need to shift the connection from current location 501504.
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Abhinav Kumar Dubey (@abhinavkrdubey) reported@ACTFibernet @ACTFibernet honestly i feel like lodging a consumer court complaint against your service for all the hassle I am going through.
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mewhawk (@chayansa4) reported@ACTFibernet, i have been trying to restore my account and it shows tonpay my dues. My dues are -29.5 which is actually credits but due to your poor design of application it is considering as dues and cannot let me to restore my account. Your customer care people are pathetic
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A. (@rahman_arf35369) reported@ACTFibernet This is my LEGIT ACCOUNT NUMBER: 101342635880 RESTORE THE NETWORK AND YOUR TECHNICAL GLITCH ASAP!
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Ajay prabhu (@AjayPrabhu55) reported@ACTFibernet i have raised service request on closure. Please do not generate bill for May month. Let me know any steps
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Deeptanshu Lodh (@DeeptanshuLodh1) reported@ACTFibernet @ACTFibernetHYD Absolutely disgraceful service by ACT. There is no internet service since the past 20 hours. Raised a service request ticket yesterday (SR10179938649054). The ETA was 11 am today. Still the internet has not been recovered.
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Ramanand Mahato (@ramanand_25) reportedWhy should customers choose @ACTFibernet if support isn’t reliable? In today’s work-from-home world, downtime = lost productivity. #ACTFibernet #CustomerExperience #InternetIssues
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Mohammed Jawwad (@champion8790) reported@ACTFibernet Since9 days iam waiting I request your esteemed office to kindly expedite the process and complete it by today or tomorrow. Failing which,I may be compelled to proceed with installing other WiFi services.Their service is very fast they install the WiFi on the same day as the req
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Babu (@Babu245489411) reported@ACTFibernet Engineer says “I only do installations,” gives another number—switched off. After multiple follow-ups, still no support. Is this a joke or your actual service model? #ACTFibernet #Poorservice
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IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported@ACTFibernet Internet not working please provide pro rata rebate until fixed and working