ACT outages and service status in Sangareddy, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sangareddy, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sangareddy, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sangareddy, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Sangareddy, Telangana
Latest outage, problems and issue reports in Sangareddy and nearby locations:
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, TelanganaNot sure why only my place - I am facing a ß reset everyday at 11:55pm in @ACTFibernet connection. Already faced the battery backup issue in switch box as they are not upgrading the infrastructure.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet Any update on this? It's been more than a month since I am following up with you, no progress? How many days you would need to solve single issue? Very bad service that I have ever seen. #Badserviceactfibernet
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@TSConsumers @ACTFibernet I took the act Internet subscription on 18th March and paid money for 6 months Plan, these Act Team not responding or installing the Network at my home, it is being very difficult to do work from home. I was told installation will be completed in 24hrs
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siddasrinivas (@siddasrinivas) reported from Sangareddy, Telangana@ACTFibernet no internet from yesterday evening, raised ticket but no one came. Very pathetic service. ACT Fibernet Ticket no:SR10150293390802
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Koushik Roy for Soil (@KoushikRoy73) reported from Sangāreddi, Telangana@ACTFibernet @zomato @letsblinkit 9am-1pm was a slot for the technician to setup for my internet connection. No show and the person convinced me to make the payment has switch off her phone. I was in a assumption that il be able to login from 2pm but now i think il have to look for alternative. "happy Suffering"
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD SR10158111340612 raised 3rd Complaint for the same issue. Please fix it ASAP
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad
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Naresh Netha (@naresh_karre) reported from Sangāreddi, Telangana@ACTFibernet Hi team, I have paid for 6months×A-Max425 plan on 5th of this month. However, the service executive didn't visited and even called about the connection installation. I called on provided customer care numbers & complained thrice...!
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Phani Garlapati (@phanigarlapati) reported from Sangāreddi, Telangana@HathwayBrdband Why you guys behaving like fools. I have plan around 3 months on my account and you closed my account. And no one is responding on my issue. This is too bad.i need clarification on account closer. Otherwise I’ll go legally.better to move @ACTFibernet
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Santosh Kumar🇮🇳 (@I_ss_santosh) reported from Sangāreddi, Telangana@ACTFibernet no Internet since afternoon, raised complaint but no prompt action yet. #ACTFibernet
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet There r total 12 tickets raised from Hyd, Ameenpur 502032, Pnr colony and it has been more than 30 hrs No one from act visited to fix issue, it is rediculous, worst service. my ticket SR10156699791322, fix issues ASAP.
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jaswanthreddy (@vjaswanth28) reported from Sangāreddi, Telangana@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform
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madhusudhan Gopa (@Madhusudhan1613) reported from Sangareddy, Telangana@ACTFibernet Yuk! Worst response from customer care.
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siddasrinivas (@siddasrinivas) reported from Sangareddy, Telangana@instacomplaint @ACTFibernet No internet since last Saturday, Very pathetic service by Act fiber team. Highly untrustworthy service. Act user id @ACTFibernet @ACTFibernet My Act id- 101013925215
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet You people have ready script available to answer but you don't have resolution for customer issue.
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Dr. Hari Babu Sata (@harisata) reported from Sangāreddi, Telangana@Riyazuddin555 @HiHyderabad @ACTFibernet When the local CS don't respond, do raise ticket in their website. Go to Act website and find service or customer service. I had problems with Hathway 2 years back (now no issues) the local support responded very slow. If you raise ticket they have dead line to close it.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet You are becoming worst and worst provider in Hyderabad? Why you are closing the Requests without resolving them? I am on 6 months plan and paid the full amount, still got the due for this month and getting reminders. SR#10163487438817 #consumercourt @TSConsumers
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet I would rather request for disconnection if your service is super pathetic..
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Aditya Sharma (@Adityauppulurii) reported from Sangāreddi, Telangana@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ben abraham (@benabraham2) reported@ACTFibernet since the day I have got act I have logged complaint multiple every now and then it stops working
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Máhesh (@TweetToMahesh) reported@ACTFibernet customer care executive so Arrogant, Egoistic and they behaving as if they don't need customer and customer needs them.. Shame on you @ACTFibernet .. Why Independence Day offer is going on when your customer representative telling not to opt.. 😡🤬
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S (@HiShibamSarkar) reported@ACTFibernet @ryzee_08 Funny how you're more concerned about choice of words than your quality of service. If ACT delivered internet with the same consistency it delivers lectures, customers wouldnt be frustrated in the first place. Respect is earned through service, not demanded through canned replies
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specialist (@st_specialist) reported@ACTFibernet the internet is not working since last 2 days and your customer care is not responding. Even the local technician are not picking the call. SR11081518384474 is the complaint number. Its getting quite frustrating with no update and response.
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Preeti Singh (@PreetiLata4) reported@rvaidyanth @ACTFibernet @ACTFibernet your services are so bad. Why isnt there an option to connect to an agent ? Pissed off
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Karthic Iyyappa (@KarthicIyyappa) reported@ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.
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Eshwar Arya🇮🇳 (@EshwarAyan786) reportedI lost the patience here. Such a pathetic customer service by @ACTFibernet . I lodged the complaint at 7:40 AM in the mrng and it's still WIP😑. Without any status of what is happening in the backend. It's not for the first time. But for the Nth time #Poorcustomerservice
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Arijit Majumdar (@Aar_i) reported@ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!
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Unnai Kelai (@prasdbZ) reported@ACTFibernet hello!! It's been 3 days since the internet connectivity was disrupted. No proper response. Waiting from morning but the support person still has not arrived! @chennaiactfiber
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Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported@ACTFibernet Am genuinely a loyal customer. Not for your service but for escalation. Every month first week i have to raise a ticket to your team to fix my internet for which am paying. Do you guys have any shame? Are you really a brand or “Local Garage”? SR10181428844184