ACT Outage in Sangareddy, Telangana

@HathwayBrdband Why you guys behaving like fools. I have plan around 3 months on my account and you closed my account. And no one is responding on my issue. This is too bad.i need clarification on account closer. Otherwise I’ll go legally.better to move @ACTFibernet

Not sure why only my place - I am facing a ß reset everyday at 11:55pm in @ACTFibernet connection. Already faced the battery backup issue in switch box as they are not upgrading the infrastructure.

@ACTFibernet Hi team, I have paid for 6months×A-Max425 plan on 5th of this month. However, the service executive didn't visited and even called about the connection installation. I called on provided customer care numbers & complained thrice...!

Worst customer service by @ACTFibernet - they sack most of the people to cost cut & now noone is there to pick up the call. Automation will not work if you r handling unstable system. Last 30hrs no internet in home and no one responded otherthan couple of text messages.

@ACTFibernet Yuk! Worst response from customer care.

@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.

@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad

@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform

@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue

@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.

@instacomplaint @ACTFibernet No internet since last Saturday, Very pathetic service by Act fiber team. Highly untrustworthy service. Act user id @ACTFibernet @ACTFibernet My Act id- 101013925215

@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act

@ACTFibernet The ticket is closed just few days back.. inter down again yesterday ....this is really bad service @ACTFibernet ..

@ACTFibernet @ACTFibernetHYD trying to call for home shift, customer care not picking call, chatbot cannot handle this request. Email not answered. What should I do?

@ACTFibernet Ticket closed for 3rd time without working..Ticket No 10133194489. Why is the issue not being addressed @ACTFibernet

@ACTFibernet Is someone checking ?? How many days you need this time ??last time u took more than 10 days to close the ticket..after 5 days issue starts again and no resolution again even after 3 days passed...will someone check..

@ACTFibernet Ticket closed for second time and I do not have resolution ..@ACTFibernet

@ACTFibernet What priority did you put on ?? Ticket is closed again without resolution ..

@ACTFibernet You took more than 10 days to close earlier ticket...it's been just 5 days now since that ticket is closed ...Now internet is down again ...really bad service..Ticket no: 10133194489 raised again..please resolve ASAP..

@ACTFibernet Ticket closed for 4th time without working.this is not at all acceptable...I have paid for 9 months. Let me know if you can refund the remaining days left...will go with other service provider like bsnl which is doing good in my society.12 days & no resolution #badcustomerservice

@ACTFibernet How many more days you need to resolve a issue ?? It's been 10 days now...

@ACTFibernet : Clearly shows how your service sucks.Small issue can’t be fixed in at least hours. Government services are working better than your services in customer services!!

@ACTFibernet WiFi is not working for 3 days and the Site engineer who works here is calling and telling not to give complaint or reopen the request and tells he will do it today tomorrow but he is not doing it at all.

@excitel_rocks i need a visit stupid ISP @TRAI @ACTFibernet

@raghavrammohan @ACTFibernet I also faced the same problem. I don't know what type of service they are providing. I will suggest you to use some other network because type of service provided by ACT is very pathetic. @ACTFibernet @DoT_India

@ACTFibernet This is completely BULLSHIT You guys are replying to this issue which was created back on 29th November today. Totally Disappointed. 👎👎👎👎👎👎👎👎👎

@ACTFibernet Hello, there is no internet service in HAL,LBS Nagar, Bangalore since morning. What is the resolution ETA. Urgent !!

@ACTFibernet Worst Customer Service! from the ACT customer team.I applied for a new connection more than a week ago and have been following every single day since then to get the connection. I even visited the ACT office and the issue is still not resolved.

@ACTFibernet #SR10233369611772, Service request acknowledgement message says, expected to resolve by 12/10/2019 9:00 PM. Nothing happened yet. Your switch that provides the connection to my home is off for the past two days. In my router, it showing wan port unplugged.

@ACTFibernet you just lost a probable customer, i proactively called for your services and the executive is not able to come and complete subscription from 4 days in Vidyaranyapura Bangalore, i can now judge the low service levels i could have faced if i had subscribed...

@ACTFibernet I am not getting internet connectivity from past 7 days, i am repeatedly complaining this to ur customer service team, and they are simply closing the ticket and telling our technician has resolved this issue. But still that issue is not resolved. Can i get reply