ACT outages and service status in Sangareddy, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sangareddy, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sangareddy, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sangareddy, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Sangareddy, Telangana
Latest outage, problems and issue reports in Sangareddy and nearby locations:
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad
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Aditya Sharma (@Adityauppulurii) reported from Sangāreddi, Telangana@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet So what's the resolution time is it 1 year or more
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siddasrinivas (@siddasrinivas) reported from Sangareddy, Telangana@ACTFibernet no internet from yesterday evening, raised ticket but no one came. Very pathetic service. ACT Fibernet Ticket no:SR10150293390802
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD @TSConsumers This not good at all you are utilizing my home power for your act internet box but didn't paid the power consumption charges since 15 months. is this is the way that you fulfill your promise to your customers? Very bad experience with your service.
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trailokya patra (@trailokyapatra1) reported from Sangāreddi, Telangana@ACTFibernet Horrible service .Shifting request raised on 2nd sep..till now not resolved.everyday I have to call customer service but till now no action from their side. And their area manager also did not responding Eve after several mails #worstinternet #Hyderabad
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siddasrinivas (@siddasrinivas) reported from Sangareddy, Telangana@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD @TSConsumers Dear Bala Malladi, act CEO please help in fixing the issues with your service.
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Layeeqaahil (@layeeqaahil) reported from Sangareddy, Telangana@ACTFibernet why there's recurring issues with your internet every other day, and are you providing the speed promised 😣😡
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phanikumar (@phanikumar196) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet @ActfiberC I have requested and paid for a new connection 10 days back , till now it's not processed . To get paid you will call customer continuously , after payment there will no response . Worst services.
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet Team 101015435973, I had got reconnection with a plan for 1500 for 3 months but it's was a cheating done by your staff and with in 3 months I was made to pay thrice extra to continue my internet.. kindly action it soon.. Is your team sleeping it's long pending issue
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet You people have ready script available to answer but you don't have resolution for customer issue.
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viraj (@virajnaidum) reported from Sangāreddi, Telangana@ACTFibernet I had to raise 3+ service requests in the last one month regarding internet connectivity completely being down , this is the last time I’m raising SR will get the connection cancelled next time directly fyi SR10135741604042
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, TelanganaWorst customer service by @ACTFibernet - they sack most of the people to cost cut & now noone is there to pick up the call. Automation will not work if you r handling unstable system. Last 30hrs no internet in home and no one responded otherthan couple of text messages.
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernet Your request SR10157410272492 is tentatively expected to be resolved by 5/31/2021 08:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. No resolution yet. What is this service..?
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD @TSConsumers Here is one more service Request#SR10162093186779, your team closed my previous requests without information and resolution. Very bad service from your team. #badservicebyactfibernet
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Chhatrasal Singh Nathawat (@veersingh9999) reported from Sangāreddi, Telangana@ACTFibernet hi act fibernet i have raised a service request on 9th of jun and still not resolved, i have paid an amount on 22nd of May and today I am getting msg that account will be discontinued due to payment should we need to pay in every 8days.
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madhusudhan Gopa (@Madhusudhan1613) reported from Sangareddy, Telangana@ACTFibernet Yuk! Worst response from customer care.
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ashok athukuri (@ashokathukuri) reported from Sangāreddi, Telangana@ACTFibernet A batery is replaced n electrician visited twice but couldn't fix. Such a shame on that team
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Koushik Roy for Soil (@KoushikRoy73) reported from Sangāreddi, Telangana@ACTFibernet @zomato @letsblinkit 9am-1pm was a slot for the technician to setup for my internet connection. No show and the person convinced me to make the payment has switch off her phone. I was in a assumption that il be able to login from 2pm but now i think il have to look for alternative. "happy Suffering"
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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டி.அருள்செழியன் (@darulchezhian) reported@ACTFibernet, your customer service has only one achievement: making customers regret choosing your service. My internet has been down since yesterday despite repeated complaints, and there's still no resolution. Is this the service you promise? #ACTFibernet
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Sairaj Vijay Bandari (@sairaj_1989) reported@ACTFibernetHYD @ACTFibernet Act Fiber has become Worst internet service provider, since 2 days we are facing internet connectivity issues & ticket# SR10180795266254 was raised, but till now, no action from ACT fiber & this issue we face every month, it's time to switch from #ACT
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Nitin Machindra Rakh (@nitin1rakh) reported@ACTFibernet @ACT_Issues Worst service and money extortion by ACT. Despite valid recharge & active service period, my account is getting suspended & I'm being asked to pay extra money. This is business malpractice & extortion of money from customers. #ACTFibernet @jagograhakjago
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Rithin Sanjay (@rithinsanjay15) reported@ACTFibernet i am facing internet downtime from yesterday 5:30 but still no one has came to look. I didn’t get any call as well. I checked with the customer support and they said technician will call in 30 min around 1 o clock today but still no call came. SR10380793235454
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SYED SALMAN (@salmantheboxing) reported"Absolute fraud by @ACTFibernet! Your team has marked both my tickets as 'Issue Resolved' on the app without even configuring my router or visiting my house. My Wi-Fi network is STILL NOT SHOWING. Stop closing tickets falsely to hide your fake metrics! Fix this right now or refund my money!"SR10280750085812
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Unfiltered Pahadi (@sidhePaHadseee) reported@ACTFibernet You and your technicians clearly don’t understand the issue. I called to report it, but no one answered. Around 4 PM, someone finally picked up and had no information because they were working at a different site. Do you only have 2–4 technicians to handle all these issues?
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IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported@ACTFibernet Finally paused the services of @ACTFibernet temporarily by keeping it under safe custody; and then you start receiving calls from their support team, sir we will resolve all issues, keep it active; but then lessons should be thought the hard way
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Munmun Shukla (@munmunshukla88) reported@ACTFibernet Internet is down since morning. Service request is SR10280751826144. Plz update regarding resolution.
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Puttayya Mathapati (@puttayya) reported@ACTFibernet This is unacceptable. Frequent disconnections, inability to browse, multiple service requests, plan upgrade done, yet no resolution. Every ticket is stuck in "Work in Progress" while customers continue to suffer. Is anyone actually accountable for resolving issues? Immediate intervention required. Enough follow-ups. Enough excuses. #ACTFibernet #CustomerExperience #BroadbandIssues
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Tushar (@Qtiyapaa) reported@ACTFibernet I am facing continuous internet issues since many days. I have raised SR10280632329814 but no action has been taken. System is not allowing me to open new ticket. Customer care is non responsive and giving vague responses. Please check.