ACT Outage Report in Sangareddy, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Sangareddy, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sangareddy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (72%)
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Wi-fi (18%)
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Total Blackout (7%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Sangareddy, Telangana
Latest outage, problems and issue reports in Sangareddy and nearby locations:
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Layeeqaahil
(@layeeqaahil) reported
from
Sangareddy, Telangana
@ACTFibernet There's been lot of commitments than resolving issues
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phanikumar
(@phanikumar196) reported
from
Sangāreddi, Telangana
@ACTFibernetHYD @ACTFibernet @ActfiberC I have requested and paid for a new connection 10 days back , till now it's not processed . To get paid you will call customer continuously , after payment there will no response . Worst services.
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Deepu Pradeep
(@pradip_idiot) reported
from
Sangāreddi, Telangana
@ACTFibernet Seriously pissed of on your service , no representative call ( He is not attempting my call) to check issue. If my issue will not resolve in next 24 hrs , this will escalate to higher authorities (TRAI). That is in very bad manner , that is not good for your organization.
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet Any update on this? It's been more than a month since I am following up with you, no progress? How many days you would need to solve single issue? Very bad service that I have ever seen. #Badserviceactfibernet
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet @ACTFibernetHYD @TSConsumers Here is one more service Request#SR10162093186779, your team closed my previous requests without information and resolution. Very bad service from your team. #badservicebyactfibernet
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Chhatrasal Singh Nathawat
(@veersingh9999) reported
from
Sangāreddi, Telangana
@ACTFibernet hi act fibernet i have raised a service request on 9th of jun and still not resolved, i have paid an amount on 22nd of May and today I am getting msg that account will be discontinued due to payment should we need to pay in every 8days.
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet @ACTFibernetHYD I have raised a Request#SR10161002382827 as I didn't received the power consumption charges since 16 months for your act box connected to my home power.tried to talk to customer support multiple times to get the status but they are dropping the calls.
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sandeep giri kittu
(@sandeepki2) reported
from
Sangāreddi, Telangana
@ACTFibernet from 3 days no internet. not able to fix issue.. Since then I am calling customer care and getting same response that your request has been sent so please wait for next 24 hours. No use of raising ticket. I would never recommend ACTFiBER to anyone @ACTFibernet
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet SR10162208270632 @ACTFibernet please fix it asap
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Deepu Pradeep
(@pradip_idiot) reported
from
Sangāreddi, Telangana
@ACTFibernet You people have ready script available to answer but you don't have resolution for customer issue.
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet @ACTFibernetHYD SR10158111340612 raised 3rd Complaint for the same issue. Please fix it ASAP
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet @ACTFibernet @ACTFibernetHYD still pending resolution no call received yet.
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Dr. Hari Babu Sata
(@harisata) reported
from
Sangāreddi, Telangana
@Riyazuddin555 @HiHyderabad @ACTFibernet When the local CS don't respond, do raise ticket in their website. Go to Act website and find service or customer service. I had problems with Hathway 2 years back (now no issues) the local support responded very slow. If you raise ticket they have dead line to close it.
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet SR10162340569607 another request raised. @jagograhakjago could help on this matter? How can I file case against them. @ACTFibernet is utilizing my home electricity but not paying the amount since 16 months ,worst customer service from them.
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Layeeqaahil
(@layeeqaahil) reported
from
Sangareddy, Telangana
@ACTFibernet why there's recurring issues with your internet every other day, and are you providing the speed promised 😣😡
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet You are becoming worst and worst provider in Hyderabad? Why you are closing the Requests without resolving them? I am on 6 months plan and paid the full amount, still got the due for this month and getting reminders. SR#10163487438817 #consumercourt @TSConsumers
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet @ACTFibernetHYD @TSConsumers Dear Bala Malladi, act CEO please help in fixing the issues with your service.
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet @ACTFibernetHYD @TSConsumers This not good at all you are utilizing my home power for your act internet box but didn't paid the power consumption charges since 15 months. is this is the way that you fulfill your promise to your customers? Very bad experience with your service.
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet I have tried to talk to your customer support 5 times just now where the call got disconnected by your staff.
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet I am working from home and there is no internet since last night? @ACTFibernet Could you fix it ASAP #badservicebyactfibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sharat
(@Sharat_cb) reported
@ACTFibernet SR 10150855801032, never experienced this much delay in fixing the issue from you guys, could you please look into it asap Reason: Connection Issue Raised the complaint on: 09/01/2021 8 AM
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abhishek singh
(@abhish18) reported
So the service quality of @ACTFibernet had gone down from bad to worse. And there is no way I can cancel my subscription and get a refund. Almost whole of December and January I haven't been able to use it and am forced to take an alternate connection. @TRAI
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Tejas Sastry
(@tejas_sastry) reported
@ACTFibernet The issue is already solved but with this kind of a flimsy infrastructure I don't think you can meet user needs. I don't see you scaling and competing with Jill. I'm a fan of your service but now I think jio fiber is going to walk all over you.
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Dhruv
(@dhruva5891) reported
@ACTFibernet 16 hrs ongoing outage on SR10250889678962 and still no resolution. Why your service levels have become so deplorable off late! Are you indirectly forcing customers to opt out? Cuz we will. DM'ed details and still no response. This is the 2nd outage this month!!
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ANAND.J.P
(@ANAND_2291) reported
@ACTFibernet every 10 days the internet goes off and your there is no immediate response. The standard response is they would take 48hours. In current situation where WFH is prevalent, is this good service on your part? Please find ticket no:SR10250902071622.!
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arpit chachra
(@arpit_chachra) reported
@ACTFibernet what is the way to decommission my connection ? Apparently there is no way on your useless app .. pls help
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Taha Ahmed
(@TahaAhmed2019) reported
@ACTFibernet I have already done those things and had a conversation with ua excutive and they denied me the service..people 200 metres away from my home has ur connection but ur people are refusing to provide a connection to me.
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satheesh
(@_satheesh_) reported
@ACTFibernet I've raised a complaint on Thursday (SR No: SR10350860026342). Yesterday Mr.Rafiq and his assistant Hari Prasad has visited my place to sort the issue. But they've left the place the without even informing me and they also didn't fix the issue. This is unprofessional
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Uma Gotur
(@GoturUma) reported
@ACTFibernet I had raised disconnection request. Disconnection was done immediately. But no refund has been made. Its been15 days. I called the customer service team again. They are saying they have raised a new request and will take 15 more days. Iam really having pathetic time
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Devakumar
(@Devakumar2122) reported
@ACTFibernet Hi how does an existing “Loyal” customer get his WiFi router upgraded? Only new customer gets Recent Routers ??