ACT outages and service status in Sangareddy, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sangareddy, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sangareddy, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sangareddy, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Sangareddy, Telangana
Latest outage, problems and issue reports in Sangareddy and nearby locations:
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet Seriously pissed of on your service , no representative call ( He is not attempting my call) to check issue. If my issue will not resolve in next 24 hrs , this will escalate to higher authorities (TRAI). That is in very bad manner , that is not good for your organization.
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet There r total 12 tickets raised from Hyd, Ameenpur 502032, Pnr colony and it has been more than 30 hrs No one from act visited to fix issue, it is rediculous, worst service. my ticket SR10156699791322, fix issues ASAP.
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Naresh Netha (@naresh_karre) reported from Sangāreddi, Telangana@ACTFibernet Hi team, I have paid for 6months×A-Max425 plan on 5th of this month. However, the service executive didn't visited and even called about the connection installation. I called on provided customer care numbers & complained thrice...!
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet I am working from home and there is no internet since last night? @ACTFibernet Could you fix it ASAP #badservicebyactfibernet
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD SR10158111340612 raised 3rd Complaint for the same issue. Please fix it ASAP
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Nareen Kumar (@bnareen) reported from Sangāreddi, Telangana@ACTFibernet I don't need a callback, please fix the issue asap.
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet You people have ready script available to answer but you don't have resolution for customer issue.
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Dr. Hari Babu Sata (@harisata) reported from Sangāreddi, Telangana@Riyazuddin555 @HiHyderabad @ACTFibernet When the local CS don't respond, do raise ticket in their website. Go to Act website and find service or customer service. I had problems with Hathway 2 years back (now no issues) the local support responded very slow. If you raise ticket they have dead line to close it.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD @TSConsumers Dear Bala Malladi, act CEO please help in fixing the issues with your service.
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernet Your request SR10157410272492 is tentatively expected to be resolved by 5/31/2021 08:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. No resolution yet. What is this service..?
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD I have raised a Request#SR10161002382827 as I didn't received the power consumption charges since 16 months for your act box connected to my home power.tried to talk to customer support multiple times to get the status but they are dropping the calls.
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Layeeqaahil (@layeeqaahil) reported from Sangareddy, Telangana@ACTFibernet There's been lot of commitments than resolving issues
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet SR10162208270632 @ACTFibernet please fix it asap
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phanikumar (@phanikumar196) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet @ActfiberC I have requested and paid for a new connection 10 days back , till now it's not processed . To get paid you will call customer continuously , after payment there will no response . Worst services.
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jaswanthreddy (@vjaswanth28) reported from Sangāreddi, Telangana@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@TSConsumers @ACTFibernet I took the act Internet subscription on 18th March and paid money for 6 months Plan, these Act Team not responding or installing the Network at my home, it is being very difficult to do work from home. I was told installation will be completed in 24hrs
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, TelanganaWorst customer service by @ACTFibernet - they sack most of the people to cost cut & now noone is there to pick up the call. Automation will not work if you r handling unstable system. Last 30hrs no internet in home and no one responded otherthan couple of text messages.
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ashok athukuri (@ashokathukuri) reported from Sangāreddi, Telangana@ACTFibernet A batery is replaced n electrician visited twice but couldn't fix. Such a shame on that team
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viraj (@virajnaidum) reported from Sangāreddi, Telangana@ACTFibernet not even a week goes by without me having to raise a ticket for internet problem , this is the utmost pathetic service I have ever seen, planning to switch my connection to a different service provider @reliancejio @airtel please help.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD @TSConsumers This not good at all you are utilizing my home power for your act internet box but didn't paid the power consumption charges since 15 months. is this is the way that you fulfill your promise to your customers? Very bad experience with your service.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Akshay (@Akshay20031025) reported@ACTFibernet Now they are saying again today the issue will not get fixed seriously are you guys playing here why can't you give one deadline when the issue will be fixed everyday we have to call and follow up. Why don't you escalate the issue if you are not able to fix it.
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Mridul Singh Rajawat (@mridul_rajawat) reported@ACTFibernet Hi team it's been more then 2 hours past my office time and still no resolution what is the sense of urgency here if no one is bothered about it.
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HAMZA EQUBAL (@EqubalHamza) reported@ACTFibernet plz look into this matter ur service is not good enough.
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jyotirmaya sharma (@jyotirmaya56051) reported@ACTFibernet is slipping badly. It has been more than 24 hours and there is no sign of their services being restored. Is it time to move on to another service provider? I think most certainly.
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Narasimha Raju (@mvnraju_undi) reported@ACTFibernet I stay in Srila Park Pride, Hydernagar, water works road, Opp to Calvary temple, Hyderabad. Internet is not working since 24 hours and there is no resolution nor intimation. Service is becoming pathetic day by day.
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Aspire@live life kingsize (@UD95131533) reported@ACTFibernet Mymonthly electricity bill waiver of ₹100 was supposed to be processed. Your customer care informed me that it would be resolved within 24–48 hours, but it is still pending. Kindly look into this and resolve it at the earliest. Acc no 101004710659 #ElectricityBill
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Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported@ACTFibernet Need urgent solution like this delay my connection will be disconnected please solve it today so i can make payment
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Kerensa Sheen (@kerri_cp18) reportedWe've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues
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Naga Gowtham T (@NagaGowthamT) reported@ACTFibernet I tried everything is over ....my patience is over ..your team raised a refund go and check customer care recording...very very worst service from act I'm going to complain in TRAI
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г𝐀ןέＳ𝐇🦋 (@raj5251) reportedPaid for a mesh plan expecting better connectivity, but it’s been a nightmare. 2 engineers visited, no resolution, one promised a router replacement and vanished. No response, no fix. This is unacceptable. SR10280050779324 @ACTFibernet