ACT outages and service status in Sangareddy, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sangareddy, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sangareddy, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sangareddy, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at ACT
ACT is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Sangareddy, Telangana
Latest outage, problems and issue reports in Sangareddy and nearby locations:
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madhusudhan Gopa (@Madhusudhan1613) reported from Sangareddy, Telangana@ACTFibernet Yuk! Worst response from customer care.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD SR10158111340612 raised 3rd Complaint for the same issue. Please fix it ASAP
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Santosh Kumar🇮🇳 (@I_ss_santosh) reported from Sangāreddi, Telangana@ACTFibernet no Internet since afternoon, raised complaint but no prompt action yet. #ACTFibernet
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, TelanganaNot sure why only my place - I am facing a ß reset everyday at 11:55pm in @ACTFibernet connection. Already faced the battery backup issue in switch box as they are not upgrading the infrastructure.
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet There r total 12 tickets raised from Hyd, Ameenpur 502032, Pnr colony and it has been more than 30 hrs No one from act visited to fix issue, it is rediculous, worst service. my ticket SR10156699791322, fix issues ASAP.
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Aditya Sharma (@Adityauppulurii) reported from Sangāreddi, Telangana@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet Team 101015435973, I had got reconnection with a plan for 1500 for 3 months but it's was a cheating done by your staff and with in 3 months I was made to pay thrice extra to continue my internet.. kindly action it soon.. Is your team sleeping it's long pending issue
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Chhatrasal Singh Nathawat (@veersingh9999) reported from Sangāreddi, Telangana@ACTFibernet hi act fibernet i have raised a service request on 9th of jun and still not resolved, i have paid an amount on 22nd of May and today I am getting msg that account will be discontinued due to payment should we need to pay in every 8days.
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siddasrinivas (@siddasrinivas) reported from Sangareddy, Telangana@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD @TSConsumers Dear Bala Malladi, act CEO please help in fixing the issues with your service.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet SR10162208270632 @ACTFibernet please fix it asap
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernet @ACTFibernetHYD still pending resolution no call received yet.
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MD AHMED QAMER 🇮🇳🖋️ (@mdahmedqamar) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD I have Requested for Name Change in the Month of Jan but not Resolved I am reaching to customercare,nodal officer as they are not capable to resolve the issue SVR No:SR10151074486519 SR10152548913134 if it's not resolved Consumer court I will go
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.
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ashok athukuri (@ashokathukuri) reported from Sangāreddi, Telangana@ACTFibernet Patancheruvu, Hyderabad area router has no backup act guys came here to fix 3 times stil can't fix. Such useless staff you have here is contact of ur staff Ramana speak to him 7893137676
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad
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Koushik Roy for Soil (@KoushikRoy73) reported from Sangāreddi, Telangana@ACTFibernet @zomato @letsblinkit 9am-1pm was a slot for the technician to setup for my internet connection. No show and the person convinced me to make the payment has switch off her phone. I was in a assumption that il be able to login from 2pm but now i think il have to look for alternative. "happy Suffering"
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Deepu Pradeep (@pradip_idiot) reported from Sangāreddi, Telangana@ACTFibernet Seriously pissed of on your service , no representative call ( He is not attempting my call) to check issue. If my issue will not resolve in next 24 hrs , this will escalate to higher authorities (TRAI). That is in very bad manner , that is not good for your organization.
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, TelanganaWorst customer service by @ACTFibernet - they sack most of the people to cost cut & now noone is there to pick up the call. Automation will not work if you r handling unstable system. Last 30hrs no internet in home and no one responded otherthan couple of text messages.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Karthik (@KarthikeyanS01) reported@ACTFibernet Please consider this email as an official request to cancel my connection. I do not want to pay anything as I have validity till 22nd July. Kindly cancel the connection and clear your routers. I do not want your services anymore. Most unprofessional bunch of people.
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Mahesh_18🔱 (@UmaViraj) reported10 days. No resolution. Extremely disappointed with ACT Fibernet. Endless follow-ups, no action. Unacceptable. @ACTFibernetHYD @ACTFibernet
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R (@airnoforce) reported@ACTFibernet hello, i raised a ticket about relocation a couple of days ago and your app says it's supposed to be done today but i am yet to hear from anyone from your team. please help me with this
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet No one contacted to give a status update, app does not display any revised timeline. Useless #fail
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AM (@abhisar_mhptr) reported@ACTFibernet i have been trying to shift my connection since last week and have been a customer for so many years and yet pathetic custormer grievance . No ones responding for shifting since last 6 day
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Sundhar sai (@SundharSai) reportedI am writing to report an issue with my Netflix subscription, which is bundled with my ACT Fibernet connection My ACT Account Number:103016945422 I have subscribed to Netflix through my ACT plan. However, when I try to access Netflix, @ACTFibernet @NetflixIndia @netflix
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Ruchi (@_4Ruffle) reported@ACTFibernet Also can you please confirm if it’s just outage with my connection or area wide. What’s been done so far.
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Ruchi (@_4Ruffle) reported@ACTFibernet That’s pretty smart I see. Well you closed the earlier ticket cause it had 10AM eta. New ticket got 2pM next day so you get more time. I have already lost entire day worth of it, reopened the closed ticket. Why no resolution or follow up yet.
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Sharma Nitish (@Sharma251993) reported@ACTFibernet Hi Team, my internet has been down for 3 days. An engineer visited after 2 days but the issue returned within hours. I can't reopen the ticket, and despite repeated calls, no engineer has visited since yesterday. This is affecting my work.
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LoneGoat (@BlueHawks110) reported@ACTFibernet My internet has been down since yesterday evening. Despite raising a ticket immediately, it has been over 24 hours with no resolution . I've faced a similar 36+ hour delay before. Is this the level of service customers should expect? #ACTFibernet #Hyderabad