ACT Outage in Sangareddy, Telangana

@ACTFibernet A batery is replaced n electrician visited twice but couldn't fix. Such a shame on that team

@ACTFibernet Patancheruvu, Hyderabad area router has no backup act guys came here to fix 3 times stil can't fix. Such useless staff you have here is contact of ur staff Ramana speak to him 7893137676

@ACTFibernet I don't need a callback, please fix the issue asap.

@ACTFibernet @ACTFibernetHYD I have Requested for Name Change in the Month of Jan but not Resolved I am reaching to customercare,nodal officer as they are not capable to resolve the issue SVR No:SR10151074486519 SR10152548913134 if it's not resolved Consumer court I will go

@ACTFibernet no internet from yesterday evening, raised ticket but no one came. Very pathetic service. ACT Fibernet Ticket no:SR10150293390802

@ACTFibernet no Internet since afternoon, raised complaint but no prompt action yet. #ACTFibernet

@ACTFibernet Horrible service .Shifting request raised on 2nd sep..till now not resolved.everyday I have to call customer service but till now no action from their side. And their area manager also did not responding Eve after several mails #worstinternet #Hyderabad

@ACTFibernet not even a week goes by without me having to raise a ticket for internet problem , this is the utmost pathetic service I have ever seen, planning to switch my connection to a different service provider @reliancejio @airtel please help.

@TSConsumers @ACTFibernet I took the act Internet subscription on 18th March and paid money for 6 months Plan, these Act Team not responding or installing the Network at my home, it is being very difficult to do work from home. I was told installation will be completed in 24hrs

@ACTFibernet I had to raise 3+ service requests in the last one month regarding internet connectivity completely being down , this is the last time I’m raising SR will get the connection cancelled next time directly fyi SR10135741604042

@HathwayBrdband Why you guys behaving like fools. I have plan around 3 months on my account and you closed my account. And no one is responding on my issue. This is too bad.i need clarification on account closer. Otherwise I’ll go legally.better to move @ACTFibernet

Not sure why only my place - I am facing a ß reset everyday at 11:55pm in @ACTFibernet connection. Already faced the battery backup issue in switch box as they are not upgrading the infrastructure.

@ACTFibernet Hi team, I have paid for 6months×A-Max425 plan on 5th of this month. However, the service executive didn't visited and even called about the connection installation. I called on provided customer care numbers & complained thrice...!

Worst customer service by @ACTFibernet - they sack most of the people to cost cut & now noone is there to pick up the call. Automation will not work if you r handling unstable system. Last 30hrs no internet in home and no one responded otherthan couple of text messages.

@ACTFibernet Yuk! Worst response from customer care.

@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.

@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad

@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform

@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue

@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.

@ACTFibernet This problem never happened when we used to visit the offline branch for the payment. But it looks like you have turned the tables and devided to not support the online users!

@ACTFibernet can you please tell me how to cancel your connection? I am tired of trying to contact you. I tried all the numbers online, to contact you and all the ways available online to cancel the connection. Nothing is working out. #poorcustomerservice

@ACTFibernet You guys have been declining my tickets since 2 years and i dont knownwhat to do. You have setuo the setup box in my house and the special discount you promised was never recieved.

@ACTFibernet We do have a problem with wifi at our hometown from 3 months and raising requests but not getting proper solution . Please suggest.

@ACTFibernet Its 4:46 and still not help .... stop giving deadlines if you cant meet it guys

@khannasair2200 @ACTFibernet Extremely annoying and frustrating to follow up with @ACTFibernet. My complaint is pending from 14th Apr SR10255221018190 and there is no sense of ownership and responsibility. The committed timeline is also crossed however the compliant is still not resolved.

@ACTFibernet Still no call back or resolution. Pathetic.

@ACTFibernet worst service at Rajahmundry

@ACTFibernet What a sheer ignorance in terms of onboarding. Took my money but have not installed the connection for last three days. Continuously connecting to customer care, area manager but still no response.

@ACTFibernet @CMOTamilNadu What a sheer ignorance in terms of onboarding. Took my money but have not installed the connection for last three days. Continuously connecting to customer care, area manager but still no response.