ACT Outage in Sangareddy, Telangana

@TSConsumers @ACTFibernet I took the act Internet subscription on 18th March and paid money for 6 months Plan, these Act Team not responding or installing the Network at my home, it is being very difficult to do work from home. I was told installation will be completed in 24hrs

@ACTFibernet I had to raise 3+ service requests in the last one month regarding internet connectivity completely being down , this is the last time I’m raising SR will get the connection cancelled next time directly fyi SR10135741604042

@HathwayBrdband Why you guys behaving like fools. I have plan around 3 months on my account and you closed my account. And no one is responding on my issue. This is too bad.i need clarification on account closer. Otherwise I’ll go legally.better to move @ACTFibernet

Not sure why only my place - I am facing a ß reset everyday at 11:55pm in @ACTFibernet connection. Already faced the battery backup issue in switch box as they are not upgrading the infrastructure.

@ACTFibernet Hi team, I have paid for 6months×A-Max425 plan on 5th of this month. However, the service executive didn't visited and even called about the connection installation. I called on provided customer care numbers & complained thrice...!

Worst customer service by @ACTFibernet - they sack most of the people to cost cut & now noone is there to pick up the call. Automation will not work if you r handling unstable system. Last 30hrs no internet in home and no one responded otherthan couple of text messages.

@ACTFibernet Yuk! Worst response from customer care.

@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.

@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad

@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform

@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue

@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.

@instacomplaint @ACTFibernet No internet since last Saturday, Very pathetic service by Act fiber team. Highly untrustworthy service. Act user id @ACTFibernet @ACTFibernet My Act id- 101013925215

@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act

@ACTFibernet The ticket is closed just few days back.. inter down again yesterday ....this is really bad service @ACTFibernet ..

@ACTFibernet @ACTFibernetHYD trying to call for home shift, customer care not picking call, chatbot cannot handle this request. Email not answered. What should I do?

@ACTFibernet Ticket closed for 3rd time without working..Ticket No 10133194489. Why is the issue not being addressed @ACTFibernet

@ACTFibernet Is someone checking ?? How many days you need this time ??last time u took more than 10 days to close the ticket..after 5 days issue starts again and no resolution again even after 3 days passed...will someone check..

@ACTFibernet Ticket closed for second time and I do not have resolution ..@ACTFibernet

@ACTFibernet What priority did you put on ?? Ticket is closed again without resolution ..

@ACTFibernet You took more than 10 days to close earlier ticket...it's been just 5 days now since that ticket is closed ...Now internet is down again ...really bad service..Ticket no: 10133194489 raised again..please resolve ASAP..

@ACTFibernet Ticket closed for 4th time without working.this is not at all acceptable...I have paid for 9 months. Let me know if you can refund the remaining days left...will go with other service provider like bsnl which is doing good in my society.12 days & no resolution #badcustomerservice

@ACTFibernet How many more days you need to resolve a issue ?? It's been 10 days now...

Guts its a matter of importance tat we need the network @ d earliest.. Please send ur audit team ASAP @ACTFibernet

@ACTFibernet internet has broken. Raised complaint in the app no response yet

@ACTFibernet I have been looking for help from one year from ACT.. You guys have taken power from my house from the day the connection have been given and I don't see discount in my bill. + The backup for the Act also doens't long last 15 minutes as soon as power goes. 😠

@ACTFibernet cheaters and looser:( pathetic service

@ACTFibernet @ACTFibernet such a corrupt company it is, cheap and pathetic. One of the associate called me and said he will fix the issue by 12 PM 9apr. Shameless people have not resolved the issue yet. Before making any new excuse, please keep in mind that the issue is pending since 5th Mar

@ACTFibernet Yes even we can understand it's difficult to resolve the issue during this tough time. Still we are also facing issue as we can't work with out internet as we are dependent on ACT fibernet.

@ACTFibernet Internet not working. Raised a complaint as well but no response till now. Pathetic custom service.

@manas_saloi @ACTFibernet Any luck with customer care-They operate from 7Am to 11 Am

@ACTFibernet - very disappointed with your Service. Someone from your team called up to tell me that we are ready to install the connection in 24 hours. After following up with your executive, I was committed it will be installed yesterday. 1/2

@rounaksingh71 @ACTFibernet @HathwayBrdband @HathwayBrdband is more worst The worstest I wud day Still regretting y I chose hathway