ACT outages and service status in Sangareddy, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sangareddy, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sangareddy, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sangareddy, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Sangareddy, Telangana
Latest outage, problems and issue reports in Sangareddy and nearby locations:
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Nareen Kumar (@bnareen) reported from Sangāreddi, Telangana@ACTFibernet I don't need a callback, please fix the issue asap.
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Layeeqaahil (@layeeqaahil) reported from Sangareddy, Telangana@ACTFibernet why there's recurring issues with your internet every other day, and are you providing the speed promised 😣😡
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernetHYD @ACTFibernet There r total 12 tickets raised from Hyd, Ameenpur 502032, Pnr colony and it has been more than 30 hrs No one from act visited to fix issue, it is rediculous, worst service. my ticket SR10156699791322, fix issues ASAP.
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Chhatrasal Singh Nathawat (@veersingh9999) reported from Sangāreddi, Telangana@ACTFibernet hi act fibernet i have raised a service request on 9th of jun and still not resolved, i have paid an amount on 22nd of May and today I am getting msg that account will be discontinued due to payment should we need to pay in every 8days.
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Harsha (@Harsha38759221) reported from Sangāreddi, Telangana@ACTFibernet So what's the resolution time is it 1 year or more
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trailokya patra (@trailokyapatra1) reported from Sangāreddi, Telangana@ACTFibernet Horrible service .Shifting request raised on 2nd sep..till now not resolved.everyday I have to call customer service but till now no action from their side. And their area manager also did not responding Eve after several mails #worstinternet #Hyderabad
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet SR10162340569607 another request raised. @jagograhakjago could help on this matter? How can I file case against them. @ACTFibernet is utilizing my home electricity but not paying the amount since 16 months ,worst customer service from them.
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Aditya Sharma (@Adityauppulurii) reported from Sangāreddi, Telangana@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue
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viraj (@virajnaidum) reported from Sangāreddi, Telangana@ACTFibernet I had to raise 3+ service requests in the last one month regarding internet connectivity completely being down , this is the last time I’m raising SR will get the connection cancelled next time directly fyi SR10135741604042
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siddasrinivas (@siddasrinivas) reported from Sangareddy, Telangana@instacomplaint @ACTFibernet No internet since last Saturday, Very pathetic service by Act fiber team. Highly untrustworthy service. Act user id @ACTFibernet @ACTFibernet My Act id- 101013925215
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD I have raised a Request#SR10161002382827 as I didn't received the power consumption charges since 16 months for your act box connected to my home power.tried to talk to customer support multiple times to get the status but they are dropping the calls.
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, TelanganaWorst customer service by @ACTFibernet - they sack most of the people to cost cut & now noone is there to pick up the call. Automation will not work if you r handling unstable system. Last 30hrs no internet in home and no one responded otherthan couple of text messages.
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siddasrinivas (@siddasrinivas) reported from Sangareddy, Telangana@ACTFibernet no internet from yesterday evening, raised ticket but no one came. Very pathetic service. ACT Fibernet Ticket no:SR10150293390802
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Phani Garlapati (@phanigarlapati) reported from Sangāreddi, Telangana@HathwayBrdband Why you guys behaving like fools. I have plan around 3 months on my account and you closed my account. And no one is responding on my issue. This is too bad.i need clarification on account closer. Otherwise I’ll go legally.better to move @ACTFibernet
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Vijay Andela (@ursvijayz) reported from Sangāreddi, Telangana@ACTFibernet Your request SR10157410272492 is tentatively expected to be resolved by 5/31/2021 08:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. No resolution yet. What is this service..?
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Mariya Babu (@mariyababu99) reported from Sangāreddi, Telangana@ACTFibernet @ACTFibernetHYD @TSConsumers Here is one more service Request#SR10162093186779, your team closed my previous requests without information and resolution. Very bad service from your team. #badservicebyactfibernet
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Dr. Hari Babu Sata (@harisata) reported from Sangāreddi, Telangana@Riyazuddin555 @HiHyderabad @ACTFibernet When the local CS don't respond, do raise ticket in their website. Go to Act website and find service or customer service. I had problems with Hathway 2 years back (now no issues) the local support responded very slow. If you raise ticket they have dead line to close it.
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AnirbanBhattacharyya (@lan2in) reported from Sangāreddi, Telangana@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.
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siddasrinivas (@siddasrinivas) reported from Sangareddy, Telangana@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Venkatesh Sridhar (@OfficiallyVenky) reported@ACTFibernet @ACTFibernet your customer care is telling me the customer is not allowing access to junction box (the customer is me, the junction box is in my place - so how is it possible?) - If you do not want to give me service, refund my money.
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Srijan Majumdar (@Elite_Raven1159) reported@ACTFibernet my internet is inactive for the past 2 days. I have raised 4 separate complaints already, and your field team keeps closing the tickets without a permanent fix. Please assign a senior technician immediately. Account Number: 102724635446
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Muthu Anand (@kingindnorth12) reported@ACTFibernet it's been 3 days since I raised a ticket for internet connection issue and still not resolved. Service engineer contact was not share i was only able to request a call back frm app I did it twice and never got any call from engineer (cont)
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Singh Ranbeer (@socialevil2002) reportedDon't buy @ACTFibernet connection they are complete fraud, it's been just 1 month since I have taken connection and internet went off more than 10 times. Customer support is also useless. Complete Fraud!!!
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chinnikrishnan (@vchinnikrishnan) reported@ACTFibernet Internet access was down for more than 7 days severely disrupting our work Please let me know the process for claiming 7 days discount on my monthly charges
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_DrauGr (@_DrauxGr) reportedUnable to login with mobile number even though it's valid.please help @ACTFibernet
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Shiva Prakash (@Shiva_Prakash_M) reportedIt would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility
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Dinesh (@Dinesh72521026) reported@ACTFibernet I have never seen a such a worst costumer service team like this such a a worst behaviour they’re begging to make the payment once it’s done none of them picks up the call. They’re very rude to
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JAISHANKAR RAGURAM (@JackeSparrowe) reported@ACTFibernet Hi @ACTFibernet team, Issue is yet to be resolved
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Rashi Sureka (@badassureka) reported@ACTFibernet I have cancelled my connection and the router has to be picked up it's been 17 days but no one has reached out and the complaint is open- sr10181610934041. Your chat bot doesn't allow to connect to an agent. Pathetic service