ACT Outage in Sangāreddi, Sangareddy, Telangana

Not sure why only my place - I am facing a ß reset everyday at 11:55pm in @ACTFibernet connection. Already faced the battery backup issue in switch box as they are not upgrading the infrastructure.

@ACTFibernet Hi team, I have paid for 6months×A-Max425 plan on 5th of this month. However, the service executive didn't visited and even called about the connection installation. I called on provided customer care numbers & complained thrice...!

Worst customer service by @ACTFibernet - they sack most of the people to cost cut & now noone is there to pick up the call. Automation will not work if you r handling unstable system. Last 30hrs no internet in home and no one responded otherthan couple of text messages.

@ACTFibernet Yuk! Worst response from customer care.

@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.

@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad

@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform

@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue

@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.

@instacomplaint @ACTFibernet No internet since last Saturday, Very pathetic service by Act fiber team. Highly untrustworthy service. Act user id @ACTFibernet @ACTFibernet My Act id- 101013925215

@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act

@ACTFibernet The ticket is closed just few days back.. inter down again yesterday ....this is really bad service @ACTFibernet ..

@ACTFibernet @ACTFibernetHYD trying to call for home shift, customer care not picking call, chatbot cannot handle this request. Email not answered. What should I do?

@ACTFibernet Ticket closed for 3rd time without working..Ticket No 10133194489. Why is the issue not being addressed @ACTFibernet

@ACTFibernet Is someone checking ?? How many days you need this time ??last time u took more than 10 days to close the ticket..after 5 days issue starts again and no resolution again even after 3 days passed...will someone check..

@ACTFibernet Ticket closed for second time and I do not have resolution ..@ACTFibernet

@ACTFibernet What priority did you put on ?? Ticket is closed again without resolution ..

@ACTFibernet You took more than 10 days to close earlier ticket...it's been just 5 days now since that ticket is closed ...Now internet is down again ...really bad service..Ticket no: 10133194489 raised again..please resolve ASAP..

@ACTFibernet Ticket closed for 4th time without working.this is not at all acceptable...I have paid for 9 months. Let me know if you can refund the remaining days left...will go with other service provider like bsnl which is doing good in my society.12 days & no resolution #badcustomerservice

@ACTFibernet How many more days you need to resolve a issue ?? It's been 10 days now...

@ACTFibernet Please check the ticket logs that I submitted every month. Poor service ever I experienced. I am paying for 1 month service but I ended up using it jus for 25 days approx.

@ACTFibernet Again... It's been 3 days that I have opened a ticket to resolve connectivity issue and no proper response from your executives. I got a call from this technician +91 95136 70315 and promised me that he will fix it but still not. Every month I face this connectivity issue.

@ACTFibernet @shrikanthmsk Disconnect your @ACTFibernet & opt for any other broadband service provider. @ACTFibernet is a third grade company in consumer satisfaction no one has any sense of responsibility in this company. They only bla bla without serious action.

@ACTFibernet @marcianrodrigue Sir, my suggestion don't even think of taking up @ACTFibernet services, either stick to @airtelindia or opt for any other broadband provider, but please don't opt this pathetic UNPROFESSIONAL third grade consumer service company. You can even wait for #RelianceJio for a while

@ACTFibernet People please don't waste you money on this UNPROFESSIONAL service & third grade company. They are the next IMA JEWELS kind of company. I wasted my time & money for months & I have not got my connection or refund. The most pathetic customer service. Please don't waste ur money

@ACTFibernet there is no internet since yesterday. We have been trying to contact the customer care since then. We somehow reached it today. It's still not fixed. #breakup

It's been a very bad experience since a week with internet connection.Ticket being closed without resolving n promised to resolve within next 24hours everyday. Very unprofessional behavior within a month. Never expected. FYI Ticket no: SR10232500890482 @ACTFibernet

@ACTFibernet I have Paid for the entire year. And this is the service provided by ACT. ACT is getting worst and worst day after other. In office manager does the have face to show to the customers.i have visited the hyderabad mehdiptnam office more than 10times.

@ACTFibernet Your ad says rs 787* . Just want the full meaning/ Policy of the * from the ad which is at my gate.. If the plan is available for the people at my area, why not given to me when I am already a customer for more then a year. May b TROI can explain.

@ACTFibernet - More than 10 min your executive kept me on call but still failed to record a simple request and finally cut call. Worst experience.