ACT Outage in Sangāreddi, Sangareddy, Telangana

@HathwayBrdband Why you guys behaving like fools. I have plan around 3 months on my account and you closed my account. And no one is responding on my issue. This is too bad.i need clarification on account closer. Otherwise I’ll go legally.better to move @ACTFibernet

Not sure why only my place - I am facing a ß reset everyday at 11:55pm in @ACTFibernet connection. Already faced the battery backup issue in switch box as they are not upgrading the infrastructure.

@ACTFibernet Hi team, I have paid for 6months×A-Max425 plan on 5th of this month. However, the service executive didn't visited and even called about the connection installation. I called on provided customer care numbers & complained thrice...!

Worst customer service by @ACTFibernet - they sack most of the people to cost cut & now noone is there to pick up the call. Automation will not work if you r handling unstable system. Last 30hrs no internet in home and no one responded otherthan couple of text messages.

@ACTFibernet Yuk! Worst response from customer care.

@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.

@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad

@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform

@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue

@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.

@instacomplaint @ACTFibernet No internet since last Saturday, Very pathetic service by Act fiber team. Highly untrustworthy service. Act user id @ACTFibernet @ACTFibernet My Act id- 101013925215

@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act

@ACTFibernet The ticket is closed just few days back.. inter down again yesterday ....this is really bad service @ACTFibernet ..

@ACTFibernet @ACTFibernetHYD trying to call for home shift, customer care not picking call, chatbot cannot handle this request. Email not answered. What should I do?

@ACTFibernet Ticket closed for 3rd time without working..Ticket No 10133194489. Why is the issue not being addressed @ACTFibernet

@ACTFibernet Is someone checking ?? How many days you need this time ??last time u took more than 10 days to close the ticket..after 5 days issue starts again and no resolution again even after 3 days passed...will someone check..

@ACTFibernet Ticket closed for second time and I do not have resolution ..@ACTFibernet

@ACTFibernet What priority did you put on ?? Ticket is closed again without resolution ..

@ACTFibernet You took more than 10 days to close earlier ticket...it's been just 5 days now since that ticket is closed ...Now internet is down again ...really bad service..Ticket no: 10133194489 raised again..please resolve ASAP..

@ACTFibernet Ticket closed for 4th time without working.this is not at all acceptable...I have paid for 9 months. Let me know if you can refund the remaining days left...will go with other service provider like bsnl which is doing good in my society.12 days & no resolution #badcustomerservice

@ACTFibernet How many more days you need to resolve a issue ?? It's been 10 days now...

@ACTFibernet @shiva56789 My issue yet to be resolved!!!! Call back! Give my money back!

@ACTFibernet I hope the speed of your service was 0.0000000000000000001% that of of your slowest internet service. #feeltheadvantage

@ACTFibernet internet was slow at first and after few hours it is down already few hours.. Raised the ticket already!!!

@ACTFibernet conversion between me n ur call center agent. Agent: We shall take it as a priority an fix the issue. Me: I don't even need this connection. Agent: okay ma'am I have taken your request it will be deactivated. #easiestbreakupever

@ACTFibernet Such a horrible team and managers you guys have. I have paid for six months plan and it's more than a week and you guys have not activated the plan. I called your support atleast six times till now and they mention is that you guys have no update.

It is right time to say goodbye to @ACTFibernet because of its support quality. You get the premium entertainment while speaking to their support team!! They have frequent fiber cuts because of blaze, Storm and lighting which offers you gigabytes of headache.

@ACTFibernet Your executive has come but fixed no issue. Issue lies the same. I sent you guys a message here but you guys didn’t bother to respond. Henceforth I decided to discontinue the upcoming month.

@ACTFibernet one of the worst service provider. They will close the ticket without even consulting the customer . Pathetic and hopeless service. I guess kindly stop providing broadband service

@ACTFibernet For the last 6 days I've barely had internet access. For the last 3 days, zero access. My complaint SR10234679368242 keeps getting closed without being resolved by the service engineers. Please provide a resolution or refund my money.

@ACTFibernet, in this competitive era you must focus on service. Service in my area is pathetic, problems every other day. Sick and tired of raising complains in app. It says upgrade app, I would suggest rather upgrade your service other wise you guys will be out of business.