ACT Outage in Sangāreddi, Sangareddy, Telangana

@ACTFibernet You people have ready script available to answer but you don't have resolution for customer issue.

@ACTFibernet Seriously pissed of on your service , no representative call ( He is not attempting my call) to check issue. If my issue will not resolve in next 24 hrs , this will escalate to higher authorities (TRAI). That is in very bad manner , that is not good for your organization.

@ACTFibernet hi act fibernet i have raised a service request on 9th of jun and still not resolved, i have paid an amount on 22nd of May and today I am getting msg that account will be discontinued due to payment should we need to pay in every 8days.

@Riyazuddin555 @HiHyderabad @ACTFibernet When the local CS don't respond, do raise ticket in their website. Go to Act website and find service or customer service. I had problems with Hathway 2 years back (now no issues) the local support responded very slow. If you raise ticket they have dead line to close it.

@ACTFibernet You are becoming worst and worst provider in Hyderabad? Why you are closing the Requests without resolving them? I am on 6 months plan and paid the full amount, still got the due for this month and getting reminders. SR#10163487438817 #consumercourt @TSConsumers

@ACTFibernet Any update on this? It's been more than a month since I am following up with you, no progress? How many days you would need to solve single issue? Very bad service that I have ever seen. #Badserviceactfibernet

@ACTFibernet SR10162340569607 another request raised. @jagograhakjago could help on this matter? How can I file case against them. @ACTFibernet is utilizing my home electricity but not paying the amount since 16 months ,worst customer service from them.

@ACTFibernet I am working from home and there is no internet since last night? @ACTFibernet Could you fix it ASAP #badservicebyactfibernet

@ACTFibernet SR10162208270632 @ACTFibernet please fix it asap

@ACTFibernet @ACTFibernetHYD @TSConsumers Here is one more service Request#SR10162093186779, your team closed my previous requests without information and resolution. Very bad service from your team. #badservicebyactfibernet

@ACTFibernet @ACTFibernetHYD @TSConsumers Dear Bala Malladi, act CEO please help in fixing the issues with your service.

@ACTFibernet @ACTFibernetHYD @TSConsumers This not good at all you are utilizing my home power for your act internet box but didn't paid the power consumption charges since 15 months. is this is the way that you fulfill your promise to your customers? Very bad experience with your service.

@ACTFibernet from 3 days no internet. not able to fix issue.. Since then I am calling customer care and getting same response that your request has been sent so please wait for next 24 hours. No use of raising ticket. I would never recommend ACTFiBER to anyone @ACTFibernet

@ACTFibernet @ACTFibernet @ACTFibernetHYD still pending resolution no call received yet.

@ACTFibernet I have tried to talk to your customer support 5 times just now where the call got disconnected by your staff.

@ACTFibernet @ACTFibernetHYD I have raised a Request#SR10161002382827 as I didn't received the power consumption charges since 16 months for your act box connected to my home power.tried to talk to customer support multiple times to get the status but they are dropping the calls.

@ACTFibernetHYD @ACTFibernet @ActfiberC I have requested and paid for a new connection 10 days back , till now it's not processed . To get paid you will call customer continuously , after payment there will no response . Worst services.

@ACTFibernet @ACTFibernetHYD SR10158111340612 raised 3rd Complaint for the same issue. Please fix it ASAP

@ACTFibernet So what's the resolution time is it 1 year or more

@ACTFibernet Team 101015435973, I had got reconnection with a plan for 1500 for 3 months but it's was a cheating done by your staff and with in 3 months I was made to pay thrice extra to continue my internet.. kindly action it soon.. Is your team sleeping it's long pending issue

@ACTFibernet is a useless piece of network service. Move to #hathway asap.

@umasudhir Am in West Marredpally too. Strongly suggest @ACTFibernet. Superfast service, whether rain or Sun...

@ACTFibernet @ACTBangalore As expected there won't be any solution from unprofessional & unethical company. I decided to STOP taking their services & Will insist other customers as well. They're only behind money & don't want to provide service or improve their gaps. #StayAwayfromACT

@ACTFibernet Your service has become terrible and not at all reliable lately.

@ACTFibernet why can’t I pay my bill through application. It keeps buffering on payment page on iOS.. whereas in android app it’s only showing to pay via amazon .. FIX YOUR APP PAYMENT PAGE

@FrxRealMadrid @ACTFibernet Farrrrrry sunnn port your jio number to airtel agar airtel ka network is alright at least mobile network to thik chale

@ACTFibernet wow took 7 days to confirm the area serviceability for shifting. That too you found out after many escalations, otherwise it would have taken months. Pathetic service ever. Refund my money and close the issue.

@ACTFibernet you guys are defining pathetic service for a 5 year old customer of yours. Amazed!

@ACTFibernet pathetic customer service every outage taking 2 days to resolve dont know for what you are charging this much of money.

@RajeshG26 @ACTFibernet Instead of these tweets u can simply switch to another network bro i am doing same thing 🤦 when we need internet now they were saying resolve it by tomorrow #badserviceActfiber