ACT Outage in Sangāreddi, Sangareddy, Telangana

@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.

@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad

@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform

@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue

@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.

@instacomplaint @ACTFibernet No internet since last Saturday, Very pathetic service by Act fiber team. Highly untrustworthy service. Act user id @ACTFibernet @ACTFibernet My Act id- 101013925215

@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act

@ACTFibernet The ticket is closed just few days back.. inter down again yesterday ....this is really bad service @ACTFibernet ..

@ACTFibernet @ACTFibernetHYD trying to call for home shift, customer care not picking call, chatbot cannot handle this request. Email not answered. What should I do?

@ACTFibernet Ticket closed for 3rd time without working..Ticket No 10133194489. Why is the issue not being addressed @ACTFibernet

@ACTFibernet Is someone checking ?? How many days you need this time ??last time u took more than 10 days to close the ticket..after 5 days issue starts again and no resolution again even after 3 days passed...will someone check..

@ACTFibernet Ticket closed for second time and I do not have resolution ..@ACTFibernet

@ACTFibernet What priority did you put on ?? Ticket is closed again without resolution ..

@ACTFibernet You took more than 10 days to close earlier ticket...it's been just 5 days now since that ticket is closed ...Now internet is down again ...really bad service..Ticket no: 10133194489 raised again..please resolve ASAP..

@ACTFibernet Ticket closed for 4th time without working.this is not at all acceptable...I have paid for 9 months. Let me know if you can refund the remaining days left...will go with other service provider like bsnl which is doing good in my society.12 days & no resolution #badcustomerservice

@ACTFibernet How many more days you need to resolve a issue ?? It's been 10 days now...

@ACTFibernet @ACTFibernetHYD i wrote emails to Nodal officer hyderabad, appellate.authorityhyd & customer care. BUT NO RESPONSE.

@ACTFibernet No internet since sunday and not even a single update from Act team !! Planning to throw the box outside which is of no use !! SR1017864694682 is the request number and the expected resolution date is 25/06/2019 by 9 pm 😂😂

@ACTFibernet Being one of the biggest ISP in Bengaluru I guess there is no SLA that ACT maintain to respond to customers mails. June14 ,no response followed up on 19 w/o answer, called customer care and they said mail not received, sent again on 21, till date no response!

@ACTFibernet Super Service Reply after 3 days... 👌👌👌👌💐💐💐💐💐

@anoopdarshanr @ACTFibernet Same here at Hyderabad. Can't find login screen for some reason.

@ACTFibernetHYD @ACTFibernet please resolve issue sr1017773585672 at earliest else return my money for 6 month, worst service, for sure not gonna continue with you :(

@ACTFibernet 9686144589. If u guys don't fix the issue by tomorrow 1 PM as conveyed by your customer service executive, u better be sure that u are losing a customer forever. you service is worst. I hope a good company can hit broadband market and teach u a lesson.

@ACTFibernet can you pls update ur customer care support.. Call connects once in 3 days after waiting for 2 hrs.. No Internet from 3 days.. Not sure whom to escalate

@ACTFibernet From Sunday evening itself it stopped working , no one has responded to my complaints. Such a bad service.

@ACTFibernet is someone listening / working at ACT, there has been no response, even after raising complaints, 4 issues with more than 70 hours outage in last 2 weeks, closing ticket without resolution, unprofessional support over helpline