ACT Outage in Sangāreddi, Sangareddy, Telangana

@ACTFibernet Yuk! Worst response from customer care.

@Andrew007Uk @ACTFibernet I raised the same to @jayesh_ranjan Sir just 4dasys back. @ACTFibernet is not at all concern with advance paid customer.... I am facing disconnection every 10days and they are not rectifying this for last 4-5 months.

@jayesh_ranjan Sir - can you look into the service provided by @ACTFibernet - though @KTRTRS gave them special privileges but the service is deteriorating day by day. We need other provider should get chance to cater but that is not happening due to one man show.. #Hyderabad

@ACTFibernet I am act fiber from 10 years , no day they have responded for single call, I am unable to customer care for past two days , why customer care no are using I don't know , net connectivity is down in my location from past two days unable to reach throw any platform

@ACTFibernet Your ACT Fibernet Request SR1016983503982 is expected to be resolved by 6/2/2019 09:00:00 PM its been 3 days after the issue with act. no resolvement yet Called 3 times to the customer care. Nothing works out Act doesn't act on time. No one came to look at the issue

@ACTFibernet is cutting cost by removing customer care with automated IVR but the service is also going down by every day. Not connected on 1st May and same condition today again - why I paid 1 yr subscription #actfiber..... Need to change the provider.

@instacomplaint @ACTFibernet No internet since last Saturday, Very pathetic service by Act fiber team. Highly untrustworthy service. Act user id @ACTFibernet @ACTFibernet My Act id- 101013925215

@ACTFibernet @ACTFibernetHYD @consumer_court Act user id - @ACTFibernet @ACTFibernet My Act id - 101013925215 . We shifted our home and requested for Shifting of my Act connection, 6 days back technician came and said he will bring new box. No update till today, Very worst Act

@ACTFibernet The ticket is closed just few days back.. inter down again yesterday ....this is really bad service @ACTFibernet ..

@ACTFibernet @ACTFibernetHYD trying to call for home shift, customer care not picking call, chatbot cannot handle this request. Email not answered. What should I do?

@ACTFibernet Ticket closed for 3rd time without working..Ticket No 10133194489. Why is the issue not being addressed @ACTFibernet

@ACTFibernet Is someone checking ?? How many days you need this time ??last time u took more than 10 days to close the ticket..after 5 days issue starts again and no resolution again even after 3 days passed...will someone check..

@ACTFibernet Ticket closed for second time and I do not have resolution ..@ACTFibernet

@ACTFibernet What priority did you put on ?? Ticket is closed again without resolution ..

@ACTFibernet You took more than 10 days to close earlier ticket...it's been just 5 days now since that ticket is closed ...Now internet is down again ...really bad service..Ticket no: 10133194489 raised again..please resolve ASAP..

@ACTFibernet Ticket closed for 4th time without working.this is not at all acceptable...I have paid for 9 months. Let me know if you can refund the remaining days left...will go with other service provider like bsnl which is doing good in my society.12 days & no resolution #badcustomerservice

@ACTFibernet How many more days you need to resolve a issue ?? It's been 10 days now...

@ACTFibernet @reliancejio I’ll search everywhere and see if anyone else is facing this same issue and I’m sure that’s the case. I’m convinced that you guys don’t have anyone working in your customer service and you are just fooling people.

@ACTFibernet Guys, Please address oops atleast acknowledge users issues for the existing services. I have requested for disconnection on 13th Aug after experiencing no service from 1st Aug, till now no action and no refund. Everytime I call same response, our team will call you with in 24 hrs

@ACTFibernet been more than 24 hours since our Internet has been down..Technician never came.. Customer care did not help. Pathetic service.. Absolutely ridiculous that it takes more than 24 hours for you to work on complaint on Internet which is so very crucial in present world

@ACTFibernet not working in my home. Paid annual bill and now I am repenting. Wish I had never taken your annual plan. @JioCare @reliancejio when are u launching in my area

Irresponsible @ACTFibernet , recurring issue of no internet despite multiple false promises. Ref SR10227815985052. @DoT_India @jagograhakjago please help in dealing with this

So far the worst experience ever in seeing up a Android box. #Act4kStream at this rate not even sure if you can sustain a customer for 6 months of trial period. During setup I get "Invalid MAC ID" error and your tech support are learning about this the first time. @ACTFibernet

@actfibernet Pathetic service no sync between CC, BILLING DEPT AND BACKEND DEPT AND RETAINING DEPT. Promised something to retain after that billed for what was promised to wave off. After 3.5 years saying good bye. Can please ensure refund and collection of router is done faster

@ACTFibernet .. your support system sucks to the core, we are without net connection and ticket raised is closed without any response. Forced use Twitter to escalate

@ACTFibernet worst experience with the internet and guess what . Worst customer care service. IVR Keeps in queue and when you reach call cuts automatically . My act id is 101748383207 If you have some shame please act @ACTFibernet @ACTFibernetHYD Act Or close connection

@ACTFibernet First time user. Started using the service on sunday. The internet is not working since monday noon. No customer support. Everytime customer care number says queue no at 30 and get disconnected after waiting over 40 mins. Pathetic experience.