ACT Outage in Whitefield, Bangalore Urban, State of Karnataka

@ACTFibernet your fibernet is not working from yesterday, how many days you require to fix it

Hi @ACTFibernet not able to raise support ticket against internet not working via your chatbot. Can I get help via tis mode?

@ACTFibernet Our ticket number sr10254429636582. As customer to ACT do we not have right to ask question-"when connection will be restored" answer awaiting from team ACT since 25th March. What a joke of customer care/service by Team ACT! Hope this tweet will wake you up from deep sleep.

@ACTFibernet Team ACT. Do u believe in attending customer complaints? Our IT team has raised ticket on 25th March acct id - 102017338504. No response from customer care. Does anyone at ACT care about customers? Plz respond to 9740809911-Anand.

@ACTFibernet worst n pathetic customer service its been 3 days since i requested for a broadband connection here in banglore but your person is not responding and payment has already been dine on same day afterwards no respond from anyone process for refund of my money

@ACTFibernet An 8 year old subscriber like me received 25 Calls in last 4 days to pay my bills that too after suspending my connection . But when u call them back they will never connect and is always busy . The worst APP and Website not at all user friendly . Want to switch

@ACTFibernet No Action taken yet. It is almost 6 days now. Worst customer experience.

@ACTFibernet not sure what’s happening. After the arrival of competition, our connectivity is going down every night at 10 PM and the MTTR is going up. Something’s wrong with your service in Bangalore as this was never the case before. #NoConnectivity even now.

@ACTFibernet Internet, app, chatbot- everything is down!

@ACTFibernet without any connection you people are generating bill and forcing customer to pay the amount

@ACTFibernet Internet is not working from yesterday evening(1st March 5PM) in our society (Saideep hulas). It’s not yet fixed, when I reached out to customer support, I have received an arrogant answer that I have to wait for 24 hours later again 24 hours more. @tv9kannada

@ACTFibernet I gave my number and issue on personal message option around 12.33. Do you respond only to tweets? Until now none has called me.

@ACTFibernet To enable a port activation how much time does it take? Day 1 : customer care execute promises within 24 hrs. Day 2: CC executive says 2 hrs. Day 3: cc executive says within today (only 6 hrs left) Day 4: nthng hppns, I tweet. Are u installing a satellite abv house

@ACTFibernet Internet is not working since yesterday 5:30PM. Please expedite it ASAP. Don’t make your customers beg so much, that’s what constitutes a customer service!!

Hey @ACTFibernet lets speed up the resolution for SR10252274754852. My WFH is getting affected and can’t wait the whole day just to get it fixed. Call up your technician ASAP and consider it as highest priority!!

Hey @ACTFibernet lets speed up the resolution for SR10252274754852. My WFH is getting and can’t wait the whole day just to get it fixed. Call up your technician ASAP and consider it as highest priority!!

@ACTFibernet is the worst ISP in Bangalore. I'm regretting paying upfront for the 6 months plan. Frequent disconnections and the internet connectivity is down for the last 28 hours with no proper resolution or communication of why it is happening #patheticservice

@ACTFibernet I paid my bill on Feb 3rd, yet it's not reflecting and my net isn't working. If I contact the customer care, they say it will take 72 hrs to resolve the issue. This is the second time such a thing is happening. This is pure failure of ur system.

@ACTFibernet I still haven't received any call from your team. I think it is time I cancel the connection. Pathetic service.

@ACTFibernet Worst service. Last 2 days no internet connection..Keep on saying will be resolved end of the day. Please assign ticket to right service team

Is there any better internet services available in #Coimbatore apart from @ACTFibernet Totally dissatisfied with their customer care as well as their internet connection too.

@ACTFibernet They had closed the ticket and I had to reopen it! Really messed up service act!

@ACTFibernet Every friggin week the Internet is down. I think enough is enough ? You won’t fix it anyway.

@DeepuPulipati @ACTFibernet They are the worst they made me pay upfront saying I will get connection by 24 hour and now it has been 3 days with no connection yet. I haven't been able to work.@ACTFibernet

@ACTFibernet i have been trying to contact your customer service for the past three days. Can you tell me a way to talk to one of your customer agents. Your toll free numbers and customer care numbers did not help.

@ACTFibernet have complained n number of times ,even the executive came and sorted the issue,but still my connectivity goes off ,.. Thinking to change . Which is best? Airtel ,and jio aren't in my area. Please suggest any broadband connection #fiber #Hyderabad #actfibernet

@ACTFibernet They never call, they don't care, we pay you pay them they don't care

@ACTFibernet Your customer service is not at all responding. I am having issue with my Billing details and no one is responding since 15 days. Now I am recieved message stating connection will be stopped.

@ACTFibernet act center team very very worse service for customers I am suffering internet not working form yesterday still now not solve Don't buy connection act very very worse service

@Airtel_Presence Hi @Airtel_Presence. After 6 days of following up, now your crew said that they will not be able to provide the connection and that they'll have to cancel now. Was using @ACTFibernet earlier. Will go back to them only.