ACT Outage Report in Whitefield, Bangalore Urban, State of Karnataka

@ACTFibernet @actfiber you guys provide not good technical and taking high amounts and service is zero.

@ACTFibernet Third class service you are providing.. Every day there is a fiber cut and your technician is not interested in doing anything. There are just sleeping not responding on call neither support is workable. Madhesh asked to cancel the plan as they were not helping.

@ACTFibernet ACT IN BLORE...WILSON GARDEN...HAVE YIU CLOSED THE SERVICE? FROM 10.30 AM TILL 9 PM NOT RESTORED. BAD. NO ONE CALLS ALSO TO FIND THE RESIDENTS PROBLEMS. WILSON MANOR APAPRTMENT.

@ACTFibernet Internet is down in Bangalore. Spend some money on maintenance either than spending on marketing.

@ACTFibernet Such pathetic service, I pay for 300mbps but never got more than 150mbps. Ur Technician does not know the reason behind that. Plus disappointing Network drops in between #pathetic #actinternet #actbroadband

@ACTFibernet Team is not doing anything sir. Actions speaks, not just words here in twitter. So I need swift action in this. I have raised complaint also to address my issues in new location earlier also, but no respond, it’s a time to shift to other service provider

@ACTFibernet Pls ask your team to respond as we depends on the net and your team is not responding even after raising a complaint. Some pending work need to be completed in my new location and your team is not responding

@ACTFibernet I have problem in internet connection and trying to call your team, not responding as usual. Disappointed with your service, time to switch over to another service provider. My number is 8105787342. Your poor service leaking to loss of my productive work

@ACTFibernet Please don’t look at it. Fix it and do so by 7PM. You are fleecing me with your giga plan and it’s backed by poor service - which is what hurts

@ACTFibernet I’ve subscribed your services in BLR for my parents. Poor upload/download speed (less than 1mbps). No service agent to talk to. SR10266541433104 … if you can’t fix this by 7PM, I’m moving to another ISP

@ACTFibernet observed interruptions in internet from yesterday evening! Can you please help on this on priority?

@stonecharioteer @Reddit @ACTFibernet What kind of errors are we talking about?

Wonderful service frm ACT employees @ACTFibernet

@ACTFibernet Ticket number 10266272722474/ problemnot resolved. No fresh update from you Time line has expired more than 12 hours ago.Yr last message:Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 06-Nov(DD/MM) 19:30 to 21:00. Team ACT

@ACTFibernet what rubbish service. No internet since yesterday. When asked the technician he said that the building owner has told to remove power source of the connections. Is it our problem? We have paid for the monthly plan and now we are suffering. @TRAI

@ACTFibernet The service is at worst 😩

@ACTFibernet No contact information for ACT 4K stream support on your IVR or mobile app. Great product, useless service.

@ACTFibernet every time Power goes off in our Apartment the Internet connection is disrupted. This has been going on for 4 days and your technicians have no solution. Pls do the needful Ticket no: SR10265850563774. Very disappointed with the level of response

@ACTFibernet my complaint SR10265551744249 hs been unsolved fr 2 days. hs ur company been shut down?? If ur ignorant or arrogant abt my complaint either way u dont deserve 2 provide service to me. I hv tolerated u fr 8 yrs. Sunday i am at home.send sum1 2 disconnect my services

@ACTFibernet if you guys have woken up can you please send someone and disconnect your lousy services at the earliest and refund my deposit.. you guys are probably the worst broad band service providers on planet earth..

Dear ACT, Please have some customer support call service @ACTFibernet

@ACTFibernet What's wrong with your connectivity? It's spotty for the past few days and has been completely down for over a couple of hours. Should I dedicate an hour every week to call customer support and raise complaints? This is laughable.

@ACTFibernet worst service in the world 😡every time in night i got high ping … why i pay 1500/month . Sorry i need to switch internet service provider

@ACTFibernet Waiting for a resolution past 3days why such a pathetic service

@ACTFibernet Very poor service in Whitefield Bangalore, no response on the ticket raised pathetic service Customer service pathetic

@ACTFibernet I want to change the phone number of my connection as I have issues receiving OTP from yoh. Could you help ?

@ACTFibernet I want to know who raised this ticket SR1046740485549. He disconnected my call without resolving customer queries. Paid 295/- for owner name change request on 23rd March, still owner name didn't changed. Such a irresponsible customer care it is.

@ACTFibernet worst customer care ever issue not resolved since 12hrs Complaint num: SR10267399304123

@ACTFibernet Dear ACT, I have been using your Internet and lately my Wi-Fi going off if there is a power outage. I have a powerback (Inverter-Battery) at my home. My computer which is connected using Ethernet cable just works fine with the inverter. But the Wi-FI isn't. Pls help.

@ACTFibernet hi please help me with act connection relocation