ACT Outage Report in Yediyur, Bangalore Urban, State of Karnataka

@ACTFibernet my internet is not working

@ACTFibernet Fourth time in a week we are facing connectivity issue. What's happening? SR10267432117744

@ACTFibernet my question to you where is the problem why can't you provide a technician

@ACTFibernet Not able to provide current speed and ur team is asking to recharge for another 3 months to provide upgraded router. Am totally unhappy with service. Ur struggling to provide service fr current plan and how can I trust and recharge for another 3 months. Inform ur team provide Roy

@ACTFibernet Ask them to fix router problem by installing new one instead of old one. With in 20 days , am arising 8th complaint on internet connection slowness. Still how many days or years required to fix the issue. Need immediate and permanent solution on priority basis

@ACTFibernet there is no internet from yesterday 01:30 PM but nothing has been done to fix it. Is this is the way your team works to fix an outage👏👏👏👏? Account No. 102655230855 Complaint No. SR10267261357454

@ACTFibernet internet not working and no resolution from your end!!! Already companies no one is taking care what the hell is going on? Complain number SR10267254311944

@ACTFibernet @actfiber you guys provide not good technical and taking high amounts and service is zero.

@ACTFibernet Third class service you are providing.. Every day there is a fiber cut and your technician is not interested in doing anything. There are just sleeping not responding on call neither support is workable. Madhesh asked to cancel the plan as they were not helping.

@ACTFibernet Still issue pertaining and it’s under observation. The quality of router is provided is worst, due to that we are getting low internet speed. Ask ur back end team to provide high end router to fix the issue on exception case.

@ACTFibernet Yes please close this issue because I have not received my closure amount and my account got closed 6 months back but still I am getting the billing messages.

Dear team Do you have any resolution or I will take legal action. @ACTFibernet @consumerforum_ @MIB_India

@ACTFibernet No use, I spoke to ur customer care, they are not fit to fix the issues. It’s 5 days new connection, from day one getting 70MBPS with slow Internet speed for 300MBPS plan. I need immediate solution or refund the amount and disconnect connection. #ACTFibernetScam #ActWorstService

@ACTFibernet - worst services from Act , the week connection for 300MBPS taken and getting 35MBPS speed. Customer care response is worst. Am totally unhappy with the service. The Your ticket SR10267211846034 .#ACTBroadbandWorstService

application submission timing will be closed at 12, but they took it as a granted. I just want to ask one question to @ACTFibernet, that is this a way you treat to candidates/freshers who is going for interview in your company? No value for their money and time?#freshers

@ACTFibernet ACT IN BLORE...WILSON GARDEN...HAVE YIU CLOSED THE SERVICE? FROM 10.30 AM TILL 9 PM NOT RESTORED. BAD. NO ONE CALLS ALSO TO FIND THE RESIDENTS PROBLEMS. WILSON MANOR APAPRTMENT.

@ACTFibernet Shared the details over dm. Please check. And i have been calling the support for more than 6 days, n if its not resolved today then you can close the connection once for all and show the public the kind of customer service you provide.

@ACTFibernet @ActfiberC Why you can not resolve a simple issue?

@ACTFibernet Internet is down in Bangalore. Spend some money on maintenance either than spending on marketing.

@Airtel_Presence have u discontinued airtel broadband service is HBR layout Bangalore???…u seem to be competing with @ACTFibernet in “customer don’t care” attitude … can I arrange for a pick up n drop for your service engineers to do needful ???

@ACTFibernet never have i ever been so pissed at any company. Your employees are literally making me beg to shift my internet, they be indirectly saying "sorry, i dont pick up calls before 10 am." which is fine, but please pickup call after 10 am.

@ACTFibernet never have i evr been so pissed at any company. I am literally begging your employees to shift net and they be indirectly sayn, "sry, i dont pick up calls b4 10 am". I am sry but i want to discontinue ur services but your employee throws empty words of assurance

@ACTFibernet @ACTBroadbandIn I have taken a new connection in Bangalore Thubaraballi area. It been more than one month i am facing frequently disconnection. The support engineer comes for visit, but the issue still persist. They are unable resolve the issue. So frustrating...

@ACTFibernet 24 hrs on, issue unresolved

@ACTFibernet - you guys are so big cheaters that promising me a call ack for last 6 days but no one called me back. **** service. Internet doesn't works for last 6 days. No proper resolution. Worst company with worst service and people.

@ACTFibernet my internet is down since 1130 yesterday. Your support agent just keeps stalling and not doing anything to resolve

@ACTFibernet By when will you look into matter? Why has the matter not looked at in last several hours? Why same copy paste wordings on all customer tweets showing concern?

@ACTFibernet hi, my internet is not working since yesterday. This is no way of providing service. Already created SR102674480182 But to no avail #actfibernet #internetisdown #poorservice

@ACTFibernet No, cancel my connection @ACTFibernet

@ACTFibernet internet not working from past 4 days .. done with this ... Going to switch to Airtel xstream internet @Airtel_Presence