ACT outages and service status in Visakhapatnam, Andhra Pradesh
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Visakhapatnam, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 13, 7:43 AM GMT+5:30.
- Internet (100%)
The latest reports from users having issues in Visakhapatnam come from postal codes 530002 and 530011 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Visakhapatnam, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Internet | 11 hours ago |
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Visakhapatnam
|
Internet | 12 days ago |
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Visakhapatnam
|
Internet | 1 month ago |
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Visakhapatnam
|
Internet | 1 month ago |
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Visakhapatnam
|
Internet | 2 months ago |
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Visakhapatnam
|
Internet | 3 months ago |
Community Discussion
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ACT Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Bharat raj (@Bharatraj274) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Dear act fibernet. Iam from Visakhapatnam my complaint number is SR 10739864502142 I raised complaint (unable to use internet) yesterday morning 11 am. Still any one didn't respond my call and email. Please intimate to consern department to solve as early aspossible
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Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, Andhra Pradesh@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why does your service suck so much?? No response even when a complain is raised???
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Suresh Mulagapaka (@Suresh2830) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet hello team, I payed for new connection on July 3rd but no connection as of now and also customer care no are not working.
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Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)
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Durgasuresh Kagitha (@suresh_kvsd) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Yes it did get resolved , but if it would have been any sooner than this I would have really appreciated . Please make sure there are no frequent issues as these and try acknowledging or updating the customer on a timely basis as it would help us plan our dependency on it
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Bhargav emani (@bhargavemani) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.
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Aditya (@Aditya_govi) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet am having no internet for half of my month, frequent complaints no use. Help me refund the whole amount. This is clear cheating
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Venkatesh palakurthi (@Venkateshvinky) reported from Vishākhapatnam, Andhra Pradesh@TRAI @ACTFibernet Internet is not working since morning around 10:30 AM ,called customer care service multiple times, issue is resolved till now ,can you please ask your team to fasten up , will share details once you respond .
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surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv
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Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT
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Hemanth kumar (@hemanthdev_) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet @ACTFibernet Account:107707141288 SR1078676193522 .WE have raised multiple complaint about the internet is not working.But Your team is not responding us. I have sent the mail to appellate also. no respone #Support #poor #worst #noservice by ACT team.
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra PradeshAbsolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet what a waste service from you....no response or immediate service to internet problems...online classes and office work is impacted from yesterday....please refund and I shall change to a different service provider
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G C Sekhar (@andsekhar) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
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Chintala Sai (@ChintalaSai42) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻
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Satya (@Satyas3456) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.
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MR_BEARDO (@sagarpatnaik19) reported from Vishākhapatnam, Andhra PradeshOne of the worst experience ever had with @ACTFibernet i have registered a complaint 3 days back but still today no response from the technical support team or else from the customer support.. i did a mistake by choosing @ACTFibernet for my internet services..
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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BVasuB (@BVasuB1) reported@ACTFibernet Really disappointed with the service. SR 10180698883604 still unresolved. Facing issues with the network.
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Sai Shyam G (@SaiShyamG) reportedHi @ACTFibernet, internet is down, your app and website aren't working, and customer support had a 20-minute wait time. Finally managed to raise a ticket via the call centre, only to be told the entire area is affected. Can you fix this immediately? Ticket ID: SR10280646948058
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Manik khandelwal (@Manikkhandelwa2) reportedVery poor experience with @ACTFibernet. I've had no internet for the last 3–4 days due to a router/Wi-Fi issue. Ticket SR11880636732714 was raised days ago, but there has been no response or resolution. Please prioritize and resolve this issue urgently.
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Ripunjay Singh (@RipunjaySingh_) reported@ACTFibernet Nothing to check about ETR . Your technician is not willing to visit and told me to dod whatever , complain wherever. Fix the issue or will port the connection soon
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Kannan (@saffronisgood) reported@ACTFibernet It’s done and resolved for now. Constant follow up 48 hours from customer, for after sales service call which is prepaid 6 months in advance? No customer service contact point,one app, that doesn’t help in resolving actual human problems. Internet is lifeline to survive. Pls.
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Raghav (@raghuv_here) reported@ACTFibernet What is the ETA? I have been using ACT for more than 10 years and looks like support has degraded to lowest these days. Let me know if you can fix it or will go for @Airtel_Presence or @JioCare. You need 8 days to fix the issue?
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𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reported@ACTFibernet Earliest is not 6 to 7 hrs after the complaint raised.
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet Worst service @DoT_India
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vunnadhi okate zindagi (@TelanganaitesTr) reported@ACTFibernet @ACTFibernetHYD pathetic connection and extremely poor customer service I have raised my ticket for internet connection issue and it’s been 36hrs no resolution yet and no one’s bothered to care about. Please avoid ACT fibernet. Ticket no: SR11580657156094
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BVasuB (@BVasuB1) reported@ACTFibernet Overall service and the response from your team is pathetic.