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ACT outages and service status in Visakhapatnam, Andhra Pradesh

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Visakhapatnam, including 1 direct report.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Jun 18, 10:21 PM GMT+5:30.
  • 67% Internet (67%)
  • 33% Total Blackout (33%)

The latest reports from users having issues in Visakhapatnam come from postal codes 530002 and 530011 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Visakhapatnam, Andhra Pradesh

The most recent ACT outage reports came from the following cities: Visakhapatnam.

CityProblem TypeReport Time
Visakhapatnam Total Blackout 24 hours ago
Visakhapatnam Internet 7 days ago
Visakhapatnam Internet 18 days ago
Visakhapatnam Internet 1 month ago
Visakhapatnam Internet 1 month ago
Visakhapatnam Internet 2 months ago

Community Discussion

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ACT Issues Reports Near Visakhapatnam, Andhra Pradesh

Latest outage, problems and issue reports in Visakhapatnam and nearby locations:

  • suryaprakash747
    surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv

  • vamsiwithclick
    vamsiwithclick (@vamsiwithclick) reported from Vishākhapatnam, Andhra Pradesh

    Hi @ACTFibernet we are facing network connectivity issues and max login attempt reached #needhelp asap

  • sagarpatnaik19
    MR_BEARDO (@sagarpatnaik19) reported from Vishākhapatnam, Andhra Pradesh

    One of the worst experience ever had with @ACTFibernet i have registered a complaint 3 days back but still today no response from the technical support team or else from the customer support.. i did a mistake by choosing @ACTFibernet for my internet services..

  • suresh_kvsd
    Durgasuresh Kagitha (@suresh_kvsd) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Yes it did get resolved , but if it would have been any sooner than this I would have really appreciated . Please make sure there are no frequent issues as these and try acknowledging or updating the customer on a timely basis as it would help us plan our dependency on it

  • ChintalaSai42
    Chintala Sai (@ChintalaSai42) reported from Vishākhapatnam, Andhra Pradesh

    Dear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻

  • vasu_patnaik
    Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra Pradesh

    Dear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)

  • Bharatraj274
    Bharat raj (@Bharatraj274) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Dear act fibernet. Iam from Visakhapatnam my complaint number is SR 10739864502142 I raised complaint (unable to use internet) yesterday morning 11 am. Still any one didn't respond my call and email. Please intimate to consern department to solve as early aspossible

  • GulnasheenS
    Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh

    Absolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet

  • kalyankv86
    kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen

  • kalyankv86
    kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.

  • GulnasheenS
    Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken

  • rukeshkumarb
    Rukesh Kumar (@rukeshkumarb) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Hi Team, It's been a week that I am chasing this request but no response from your customer service I am fed up with your service. Your ACT Fibernet ticket no SR10740702638922

  • GulnasheenS
    Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service

  • RajivSimhadri
    Rajiv (@RajivSimhadri) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.

  • AdityaV18395855
    Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet worst app developed by your company can't even change plan can't even view daily usage data and we also can't pay the bills

  • andsekhar
    G C Sekhar (@andsekhar) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago

  • bhargavemani
    Bhargav emani (@bhargavemani) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.

  • vasu_patnaik
    Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra Pradesh

    Dear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT

  • Satyas3456
    Satya (@Satyas3456) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.

  • GoutamSengupta2
    Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet what a waste service from you....no response or immediate service to internet problems...online classes and office work is impacted from yesterday....please refund and I shall change to a different service provider

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • UrsVz7
    Nation1st (@UrsVz7) reported

    @ACTFibernet Zero updates, i don't have any expectations from you, by looking at ur service i felt pity on myself for choosing ACT, My ticket assigned to invisible person Banda Ganesh, raised connect request in ur app, no reply from him, that's level of service u providing.

  • jainsachin1201
    Sachin Jain (@jainsachin1201) reported

    I get call from act and when i pick, it gets disconnected instantly. Team keeps closing the issue like this is account team issue or service team issue or we will change router. 15days passed in june and not able to use net properly. @ACTFibernet @jagograhakjago @consumerforum_

  • INFirstAlways
    IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported

    One more issue which I identified with @ACTFibernet is that they do not automatically provide the benefits of the revised plans with added benefits to existing customers; this is unethical practice from them;

  • PiyushIASMentor
    UPSC Mentor Piyush (@PiyushIASMentor) reported

    @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

  • coolash71
    Ashish Bansal (Coolash) (@coolash71) reported

    @ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue

  • INFirstAlways
    IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported

    @ACTFibernet Struggling to connect with your support; today is last day for me to pay the bill; I am not paying unless you provide proper speed; if you want you can terminate it

  • AnjuMurke
    Anjali Murke (@AnjuMurke) reported

    @ACTFibernet @ACTFibernetHYD From last 2 weeks I am having an internet issue - it automatically keeps disconnecting during the day and in nights it's never visible to connect. I keep calling the ACt local technician placed within our towship he never responds.

  • manntwts
    Manish Sharma (@manntwts) reported

    @ACTFibernet I have shared the Act account number privately Please check how many times i have raised the request and technicians are not able to fix it.

  • UmaViraj
    Mahesh_18🔱 (@UmaViraj) reported

    10 days. No resolution. Extremely disappointed with ACT Fibernet. Endless follow-ups, no action. Unacceptable. @ACTFibernetHYD @ACTFibernet

  • myselfshubhendu
    shubhendu shubham (@myselfshubhendu) reported

    @iChiirag @ACTFibernet Act is worst