ACT

ACT Outage Report in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Visakhapatnam, State of Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh 03/01/2024 07:10

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (%)

    Phone (%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Visakhapatnam, State of Andhra Pradesh

Latest outage, problems and issue reports in Visakhapatnam and nearby locations:

  • Venkateshvinky Venkatesh palakurthi (@Venkateshvinky) reported from Vishākhapatnam, State of Andhra Pradesh

    @TRAI @ACTFibernet Internet is not working since morning around 10:30 AM ,called customer care service multiple times, issue is resolved till now ,can you please ask your team to fasten up , will share details once you respond .

  • rukeshkumarb Rukesh Kumar (@rukeshkumarb) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Hi Team, It's been a week that I am chasing this request but no response from your customer service I am fed up with your service. Your ACT Fibernet ticket no SR10740702638922

  • GoutamSengupta2 Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet what a waste service from you....no response or immediate service to internet problems...online classes and office work is impacted from yesterday....please refund and I shall change to a different service provider

  • GulnasheenS Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service

  • sagarpatnaik19 MR_BEARDO (@sagarpatnaik19) reported from Vishākhapatnam, State of Andhra Pradesh

    One of the worst experience ever had with @ACTFibernet i have registered a complaint 3 days back but still today no response from the technical support team or else from the customer support.. i did a mistake by choosing @ACTFibernet for my internet services..

  • SantoshMithire2 Santosh Mithireddy (@SantoshMithire2) reported from Vishākhapatnam, State of Andhra Pradesh

    One of the worst irritating by @ACTFibernet employee who was telling lies since morning onwards because of his lies I am unable to attend my company conference I was ashamed of choosing this @ACTFibernet one of the worst ever seen who is not picking my phone call @ACTFibernet

  • vamsiwithclick vamsiwithclick (@vamsiwithclick) reported from Vishākhapatnam, State of Andhra Pradesh

    Hi @ACTFibernet we are facing network connectivity issues and max login attempt reached #needhelp asap

  • GulnasheenS Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, State of Andhra Pradesh

    Absolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet

  • hemanthdev_ Hemanth kumar (@hemanthdev_) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet @ACTFibernet Account:107707141288 SR1078676193522 .WE have raised multiple complaint about the internet is not working.But Your team is not responding us. I have sent the mail to appellate also. no respone #Support #poor #worst #noservice by ACT team.

  • ChintalaSai42 Chintala Sai (@ChintalaSai42) reported from Vishākhapatnam, State of Andhra Pradesh

    Dear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻

  • Suresh2830 Suresh Mulagapaka (@Suresh2830) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet hello team, I payed for new connection on July 3rd but no connection as of now and also customer care no are not working.

  • Aditya_govi Aditya (@Aditya_govi) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet am having no internet for half of my month, frequent complaints no use. Help me refund the whole amount. This is clear cheating

  • Bharatraj274 Bharat raj (@Bharatraj274) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Dear act fibernet. Iam from Visakhapatnam my complaint number is SR 10739864502142 I raised complaint (unable to use internet) yesterday morning 11 am. Still any one didn't respond my call and email. Please intimate to consern department to solve as early aspossible

  • GoutamSengupta2 Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet You are making it a hell....please stop acting and start to act....internet connection problems should be resolved immediately... on-line classes and office work is impacted because of your late response...

  • GoutamSengupta2 Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet There is still no response...no one even called to explain the problem...this shows arrogance of the Act

  • GoutamSengupta2 Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, State of Andhra Pradesh

    @AnushrutiSengu1 @ACTFibernet I have the same problem....in 3 months of service had raised 4 complaints

  • GulnasheenS Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever

  • Datta1499 Phani Datta (@Datta1499) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet I've sent an email on June 4th and again on June 16th regarding discontinuation of my connection in Bangalore, I have not gotten any reply other than automated response. Could you please cancel my connection!!!

  • suresh_kvsd Durgasuresh Kagitha (@suresh_kvsd) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Yes it did get resolved , but if it would have been any sooner than this I would have really appreciated . Please make sure there are no frequent issues as these and try acknowledging or updating the customer on a timely basis as it would help us plan our dependency on it

  • santoshroony sandy (@santoshroony) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet pls help today no net full day, how it will be merry Christmas dear,, ACT Fibernet A/cNo 107743609013.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Bharathi27003 BHARATHI KANNAN (@Bharathi27003) reported

    I tried more then 2days and now i don't want your network @ACTFibernet and for recharge payment your team are sending a message 5times in a day but for any complaint they are just avoiding 🤧 We don't want your network sorry ...or just take immediate action... #actfibre

  • pankaj_cic Pankaj Baranwal (@pankaj_cic) reported

    @santoshkumarns7 @ACTFibernet I absolutely hate how every digital service has replaced their support staff with stupid bots with almost no way to connect to an actual human!

  • NARESHBATRA1963 NARESH BATRA (@NARESHBATRA1963) reported

    @ACTFibernet same old pathetic service , got reinstalled act but the service is so poor speed less than 10mbps whereas plan taken for 150mbs despite several reminder bill still not recd ..

  • naveen28071993 Preeths Gaming (@naveen28071993) reported

    @ACTFibernet Such a worst service they take money they dont come on time for installation.. by give false statements to there customers.. they dont activate ur connections soon... ****** service

  • tis_n_dat_abdul Abdul R Ansari (@tis_n_dat_abdul) reported

    @ACTFibernet I have disconnected your Fibernet due to pathetic service. Now, why am I harassed with automated marketing calls for re-activation? I don’t need it. I’m super happy with @tataplayfiber

  • anukum99 Anupama (@anukum99) reported

    @ACTFibernet We have been trying for past couple of days to talk to one of ur customer care people,but I guess there is no customer care. Anyways our internet is not working, nd our daughter's classes have been affected due to this. Hope that u can reach out atleast now

  • ram_2404 Ramasubramanian (@ram_2404) reported

    But Act depends on the customers electricity and the junction box always goes down, if electricity goes down. Hence the router does not work. This is not the case with other service providers. @ACTFibernet #PoorService

  • ThumbSpark_C Debabrata Dey (@ThumbSpark_C) reported

    @ACTFibernet Don’t talk take action…call the customer

  • SudhirK93006843 Sudir (@SudhirK93006843) reported

    @ACTFibernet Good morning, my internet is not working. After raising ticket one @4pm yesterday two technicians came to address the issue, No information received after hours, when called,they said they are workingand promise to update. But not bothered to update

  • AgriDhara Dhara Agri Organic (@AgriDhara) reported

    @ACTFibernet internet is not working from yesterday SR10264360737344