ACT

ACT Outage in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Visakhapatnam, State of Andhra Pradesh

The following chart shows the number of reports that we have received about ACT over the past 24 hours from users in Visakhapatnam and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

ACT Outage Chart in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh 12/09/2022 15:30

December 09: Problems at ACT

ACT is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 74.57% Internet
  • Wi-fi 16.63% Wi-fi
  • Total Blackout 6.31% Total Blackout
  • E-mail 1.91% E-mail
  • TV .38% TV
  • Phone .19% Phone

Live Outage Map Near Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh

The most recent outage reports and issues originated from Visakhapatnam.

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IndiaVisakhapatnam Internet
IndiaVisakhapatnam Wi-fi
IndiaVisakhapatnam Internet
IndiaVisakhapatnam Total Blackout
IndiaVisakhapatnam Wi-fi
IndiaVisakhapatnam Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports Near Visakhapatnam, State of Andhra Pradesh

Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
  • PravinRamawat PRAVIN_RAMAWAT (@PravinRamawat) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet That never happens

  • Shri509 Shriram (@Shri509) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……

  • AdityaV18395855 Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet worst app developed by your company can't even change plan can't even view daily usage data and we also can't pay the bills

  • RajivSimhadri Rajiv (@RajivSimhadri) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.

  • andsekhar G C Sekhar (@andsekhar) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago

  • Satyas3456 Satya (@Satyas3456) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.

  • suryaprakash747 surya prakash (@suryaprakash747) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv

  • kalyankv86 kalyan (@kalyankv86) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.

  • kalyankv86 kalyan (@kalyankv86) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen

  • vasu_patnaik Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, State of Andhra Pradesh

    Dear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT

  • bhargavemani Bhargav emani (@bhargavemani) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.

  • bhargavemani Bhargav emani (@bhargavemani) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Need call back.. or resolve the issue.. what is taking you guys so long ??

  • sarju_nasit Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, State of Andhra Pradesh

    @JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.

  • vasu_patnaik Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, State of Andhra Pradesh

    Dear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)

  • GulnasheenS Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken

  • GulnasheenS Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet why does your service suck so much?? No response even when a complain is raised???

  • Sashibhushan3 Sashi bhushan (@Sashibhushan3) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet no one is came resolve the issue

  • Chaitu7589 👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Your Customer Care Service Member Have Responsed Very Politely and He assured to solve it asap!! Thank You!!

  • Chaitu7589 👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Worst Service 🙏No Customer Care Service 🙏

  • naidu_art naiduART (@naidu_art) reported from Vishākhapatnam, State of Andhra Pradesh

    What is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • Suryajv_a Jay (@Suryajv_a) reported

    Hello @ACTFibernet It's irresponsible service from technical support team. My Internet connection has been down since 2 days and the only response I get from the team is that we'll fix it and they keep on extending to escalate the issue. Thanks for wasting 2 office days of mine.

  • SVN94243505 SV Narayanan 🇮🇳🕉️🚩 (@SVN94243505) reported

    @ACTFibernet Worst service by ACT Whenever EB power goes Wifi also goes. If you're not able to have backup, why you are in service and cheating is? Your ACT Fibernet Ticket no: SR10366542450024 has been registered. Our team will ensure fastest possible action

  • RanjanJeeva Jeeva😎 (@RanjanJeeva) reported

    @ACTFibernet Internet is completely down. Please fix asap. Call - 9677262980

  • ThisIsVarunRaj Varun Raj (@ThisIsVarunRaj) reported

    Please provide me with a solution asap. In a period of working from home, it's mandatory to make sure your services are up and running. Please compensate for wasting my 2 full working days This is really unprofessional. @ACTFibernet

  • ThisIsVarunRaj Varun Raj (@ThisIsVarunRaj) reported

    @ACTFibernet Very irresponsible service from your field support team. My Internet connection has been down since 2 days and only response I get from the team is we'll fix it and they keep extending. Thanks for wasting 2 full productive office days. @ACTFibernet

  • SumeetKohli SilentGuy (@SumeetKohli) reported

    @ACTFibernet The person at customer number Naveen has 6 months of experience not bothering about resolving the issue but he is okay if they change the service provider as well, a pathetic way to handle the customer and the issues we are facing, please help it's more than 13 hours now

  • eshantri21 Eshan Tripathi (@eshantri21) reported

    @ACTFibernet Raised a relocation request a week ago, no response from anyone. You guys don't even have a proper customer care number!!! Do you want me to leave your router and setup in old house?

  • GurumurthyL5 Gurumurthy L (@GurumurthyL5) reported

    @ACTFibernet I have contacted your customer care for shifting location and it's been 6days there is no proper resolution given everytime they say they will escalate it waste of time and who will gonna compensate my 5days salary I dint work for 5days pathetic service.

  • dvhubli D Venkatesh (@dvhubli) reported from Bengaluru, State of Karnataka

    @ACTFibernet Please don’t look at it. Fix it and do so by 7PM. You are fleecing me with your giga plan and it’s backed by poor service - which is what hurts

  • dvhubli D Venkatesh (@dvhubli) reported from Bengaluru, State of Karnataka

    @ACTFibernet I’ve subscribed your services in BLR for my parents. Poor upload/download speed (less than 1mbps). No service agent to talk to. SR10266541433104 … if you can’t fix this by 7PM, I’m moving to another ISP