ACT Outage in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh

@ACTFibernet That never happens

@ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……

@ACTFibernet worst app developed by your company can't even change plan can't even view daily usage data and we also can't pay the bills

@ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.

@ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago

@ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.

@ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv

@ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.

@ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen

Dear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT

@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.

@ACTFibernet Need call back.. or resolve the issue.. what is taking you guys so long ??

@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.

Dear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)

@ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken

@ACTFibernet why does your service suck so much?? No response even when a complain is raised???

@ACTFibernet no one is came resolve the issue

@ACTFibernet Your Customer Care Service Member Have Responsed Very Politely and He assured to solve it asap!! Thank You!!

@ACTFibernet Worst Service 🙏No Customer Care Service 🙏

What is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money

Hello @ACTFibernet It's irresponsible service from technical support team. My Internet connection has been down since 2 days and the only response I get from the team is that we'll fix it and they keep on extending to escalate the issue. Thanks for wasting 2 office days of mine.

@ACTFibernet Worst service by ACT Whenever EB power goes Wifi also goes. If you're not able to have backup, why you are in service and cheating is? Your ACT Fibernet Ticket no: SR10366542450024 has been registered. Our team will ensure fastest possible action

@ACTFibernet Internet is completely down. Please fix asap. Call - 9677262980

Please provide me with a solution asap. In a period of working from home, it's mandatory to make sure your services are up and running. Please compensate for wasting my 2 full working days This is really unprofessional. @ACTFibernet

@ACTFibernet Very irresponsible service from your field support team. My Internet connection has been down since 2 days and only response I get from the team is we'll fix it and they keep extending. Thanks for wasting 2 full productive office days. @ACTFibernet

@ACTFibernet The person at customer number Naveen has 6 months of experience not bothering about resolving the issue but he is okay if they change the service provider as well, a pathetic way to handle the customer and the issues we are facing, please help it's more than 13 hours now

@ACTFibernet Raised a relocation request a week ago, no response from anyone. You guys don't even have a proper customer care number!!! Do you want me to leave your router and setup in old house?

@ACTFibernet I have contacted your customer care for shifting location and it's been 6days there is no proper resolution given everytime they say they will escalate it waste of time and who will gonna compensate my 5days salary I dint work for 5days pathetic service.

@ACTFibernet Please don’t look at it. Fix it and do so by 7PM. You are fleecing me with your giga plan and it’s backed by poor service - which is what hurts

@ACTFibernet I’ve subscribed your services in BLR for my parents. Poor upload/download speed (less than 1mbps). No service agent to talk to. SR10266541433104 … if you can’t fix this by 7PM, I’m moving to another ISP