ACT outages and service status in Visakhapatnam, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Visakhapatnam come from postal codes 530044 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at ACT
ACT is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Visakhapatnam, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Internet | 23 days ago |
|
Visakhapatnam
|
Internet | 2 months ago |
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Visakhapatnam
|
Internet | 3 months ago |
|
Visakhapatnam
|
Internet | 7 months ago |
|
Visakhapatnam
|
Internet | 8 months ago |
Community Discussion
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ACT Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Satya (@Satyas3456) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.
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Chintala Sai (@ChintalaSai42) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻
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Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)
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kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.
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MR_BEARDO (@sagarpatnaik19) reported from Vishākhapatnam, Andhra PradeshOne of the worst experience ever had with @ACTFibernet i have registered a complaint 3 days back but still today no response from the technical support team or else from the customer support.. i did a mistake by choosing @ACTFibernet for my internet services..
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Bharat raj (@Bharatraj274) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Dear act fibernet. Iam from Visakhapatnam my complaint number is SR 10739864502142 I raised complaint (unable to use internet) yesterday morning 11 am. Still any one didn't respond my call and email. Please intimate to consern department to solve as early aspossible
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Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet worst app developed by your company can't even change plan can't even view daily usage data and we also can't pay the bills
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Santosh Mithireddy (@SantoshMithire2) reported from Vishākhapatnam, Andhra PradeshOne of the worst irritating by @ACTFibernet employee who was telling lies since morning onwards because of his lies I am unable to attend my company conference I was ashamed of choosing this @ACTFibernet one of the worst ever seen who is not picking my phone call @ACTFibernet
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Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, Andhra Pradesh@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra PradeshAbsolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet
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Sashi bhushan (@Sashibhushan3) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet no one is came resolve the issue
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G C Sekhar (@andsekhar) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet what a waste service from you....no response or immediate service to internet problems...online classes and office work is impacted from yesterday....please refund and I shall change to a different service provider
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Rajiv (@RajivSimhadri) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.
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Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT
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vamsiwithclick (@vamsiwithclick) reported from Vishākhapatnam, Andhra PradeshHi @ACTFibernet we are facing network connectivity issues and max login attempt reached #needhelp asap
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet There is still no response...no one even called to explain the problem...this shows arrogance of the Act
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Phani Datta (@Datta1499) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet I've sent an email on June 4th and again on June 16th regarding discontinuation of my connection in Bangalore, I have not gotten any reply other than automated response. Could you please cancel my connection!!!
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Venkatesh palakurthi (@Venkateshvinky) reported from Vishākhapatnam, Andhra Pradesh@TRAI @ACTFibernet Internet is not working since morning around 10:30 AM ,called customer care service multiple times, issue is resolved till now ,can you please ask your team to fasten up , will share details once you respond .
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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raghu k k (@raghukk1988) reported@ACTFibernet Issue resolved, prime lite activated and reached out amazon prime executive for "Device Limit reached" issue. So monthly twice customer can remove devices and prime executives once in a month. So if any one facing this issue dont signout the login fromdevice reach out to amazon.
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.
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MayaRao (@MayaRao) reportedACTFibernet No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.
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Fadil Khan (@KhanFadil786) reported@ACTFibernet dispute my current bill and request immediate disconnection of my service (User ID: 110788986781) I was sold this connection under a specific 3-month offer. The sales agent promised ( 3 months plan for ₹1500 price].
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet After 48+ hours of no internet, zero response from support, and false “back online” messages — I’ve had enough. Requesting immediate disconnection of my service. This level of service is unacceptable.
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet Internet restored now for request SR10280004314794. Thanks for resolving, but the repeated “24 hrs” updates were frustrating. Hope for better service going forward.
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Dilan gowda (@Dilangowda) reported@ACTFibernet @ACTFibernet Its been 6 days still not got the internet yet! You mentioned 48 hrs. My work is entirely dependent on the internet. This is very pathetic service from ACT. Please refund my money and disconnect the service. I have decided to get @airtelindia service
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karthik (@karthikV4U) reportedIt's been 3 days since the post payment was done @ACTFibernet in Bangalore having bad customer engagement .. when I call sales people not responding
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MayaRao (@MayaRao) reported@ACTFibernet Ehom do I contact to cancel service?
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Shashank Singh (@shashank_cghb) reported.@ACTFibernet took ₹1749 on 25 Apr for a new connection. Till today—no installation, no update, no accountability. Classic case of taking money without service. Account: 101799463940 Filing complaint via e-Daakhil & NCH. #ACTFibernet #FraudAlert