ACT Outage Report in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Visakhapatnam, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Visakhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Vasu Patnaik🎼🎼🎹🎹
(@vasu_patnaik) reported
from
Vishākhapatnam, State of Andhra Pradesh
Dear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT
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Bhargav emani
(@bhargavemani) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Need call back.. or resolve the issue.. what is taking you guys so long ??
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Sarju Nasit
(@sarju_nasit) reported
from
Vishākhapatnam, State of Andhra Pradesh
@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.
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kalyan
(@kalyankv86) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
Absolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet why does your service suck so much?? No response even when a complain is raised???
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet what a waste service from you....no response or immediate service to internet problems...online classes and office work is impacted from yesterday....please refund and I shall change to a different service provider
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Vasu Patnaik🎼🎼🎹🎹
(@vasu_patnaik) reported
from
Vishākhapatnam, State of Andhra Pradesh
Dear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken
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kalyan
(@kalyankv86) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.
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Santosh Mithireddy
(@SantoshMithire2) reported
from
Vishākhapatnam, State of Andhra Pradesh
One of the worst irritating by @ACTFibernet employee who was telling lies since morning onwards because of his lies I am unable to attend my company conference I was ashamed of choosing this @ACTFibernet one of the worst ever seen who is not picking my phone call @ACTFibernet
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet There is still no response...no one even called to explain the problem...this shows arrogance of the Act
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Bhargav emani
(@bhargavemani) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@AnushrutiSengu1 @ACTFibernet I have the same problem....in 3 months of service had raised 4 complaints
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👑 Cult😎
(@Chaitu7589) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Your Customer Care Service Member Have Responsed Very Politely and He assured to solve it asap!! Thank You!!
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Sashi bhushan
(@Sashibhushan3) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet no one is came resolve the issue
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service
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naiduART
(@naidu_art) reported
from
Vishākhapatnam, State of Andhra Pradesh
What is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money
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👑 Cult😎
(@Chaitu7589) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Worst Service 🙏No Customer Care Service 🙏
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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tagprasad
(@tagprasad) reported
@ACTFibernet Wifi is down since few hours now! Any chance of figuring out why the outage?
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Haricharan
(@boganatham) reported
@ACTFibernet I am not sure what sort of customer care professionals you hire, they are not there to resolve anything other than reading the ticket comments which is generated. I have an issue with internet and the SLA for it is 27 hrs do find the ticket SR10265912190474
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nikhilpushparaj
(@mjnikhilraj) reported
@ACTFibernet Thank you @ACTFibernet My problem has been resolved. Don't know why it took this much time but make sure to handle things in proper time. You know without internet nothing gets done around. So please keep up the good work in a disciplined manner.
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NethajiGuru
(@nethajiguru) reported
@ACTFibernet Your ACTFibernet mobile App is useless. Unable to track status of ticket, it should have current status with issue description, assng field engi name & contact. I tried to call helpdesk multiple times even they don't know the exact issue. Already Expected ETA s crossed.
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Deepu Pradeep
(@pradip_idiot) reported
@ACTFibernet @TRAI Team please help in such a irrospensible team , 2 weeks back @ACTFibernet team took money ₹5.6k from my end for new connection till now there is no connection no call from team, I requested for refund but no action from team. Please help in from this crisis 🙏🙏🙏
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Mohammed riyaz ali
(@Mohamme16541905) reported
There is no Internet since morning @ACTFibernet . Ticket has been raised it's been 8 hours still the issue didn't resolved. Ur technicians and Customer care executive doesn't have time to talk with the concern people's. Let me know the reason #actfibernet #hyd
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Vikram Pinto
(@vpinto27) reported
@ACTFibernet regular disconnection in Munnekolala area. Every time the reason is cable fault. I spoke to someone named Karthick just now. Giving excuses and reading the policy but no resolution. Where the hell is your customer focus? Will you tolerate non payment of bills?
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Jasman Singh
(@JasmanS24858622) reported
@ACTFibernet I have raised multiple srs in past 10 days. Tickets are just being closed, issue still remains unresolved. How many times do I raise an sr for the same issue. Probably will disconnect today if my issue does not gets resolved today. Your customer support is dumb
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G.R.KartHik
(@i_am_karthik26) reported
@ACTFibernet Hey worst customer care...!🤦
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white hat
(@whitehat347) reported
@ACTFibernet Hi Act Team, I reactivated my act connection and paid for 6 months straight, have been requesting for a router for almost 10 days now but no response from your side.Pathetic customer support, no calls from supervisor even after requesting. Probably will disconnect.