ACT Outage Report in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Visakhapatnam come from postal codes 530026.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Visakhapatnam, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at ACT
ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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TV (%)
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Phone (%)
Live Outage Map Near Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam |
Internet | |
| Visakhapatnam |
Wi-fi | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Visakhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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G C Sekhar
(@andsekhar) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago
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Sashi bhushan
(@Sashibhushan3) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet no one is came resolve the issue
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kalyan
(@kalyankv86) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.
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kalyan
(@kalyankv86) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet why does your service suck so much?? No response even when a complain is raised???
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👑 Cult😎
(@Chaitu7589) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Worst Service 🙏No Customer Care Service 🙏
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service
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surya prakash
(@suryaprakash747) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv
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Vasu Patnaik🎼🎼🎹🎹
(@vasu_patnaik) reported
from
Vishākhapatnam, State of Andhra Pradesh
Dear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT
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Santosh Mithireddy
(@SantoshMithire2) reported
from
Vishākhapatnam, State of Andhra Pradesh
One of the worst irritating by @ACTFibernet employee who was telling lies since morning onwards because of his lies I am unable to attend my company conference I was ashamed of choosing this @ACTFibernet one of the worst ever seen who is not picking my phone call @ACTFibernet
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
Absolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet
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Vasu Patnaik🎼🎼🎹🎹
(@vasu_patnaik) reported
from
Vishākhapatnam, State of Andhra Pradesh
Dear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken
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Bhargav emani
(@bhargavemani) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.
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Sarju Nasit
(@sarju_nasit) reported
from
Vishākhapatnam, State of Andhra Pradesh
@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.
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Bhargav emani
(@bhargavemani) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Need call back.. or resolve the issue.. what is taking you guys so long ??
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Satya
(@Satyas3456) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.
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naiduART
(@naidu_art) reported
from
Vishākhapatnam, State of Andhra Pradesh
What is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money
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👑 Cult😎
(@Chaitu7589) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Your Customer Care Service Member Have Responsed Very Politely and He assured to solve it asap!! Thank You!!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Chanpram
(@Chandan85098420) reported
@ACTFibernet @KRISHNA83138665 Very poor response from ACT...Have raised complaints several times, all they do is respond in social media. No action on ground. Absolutely poor customer service from @ACTFibernet
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Vijayaprabhakaran
(@R_Vijayaprabha) reported
@ACTFibernet Hi sir I'm vijay I've requested for new installation and paid amount nearly 3000rs and it's been already 10days but still installation not done and I've raised several complaint as installation not done but still no one contacted me for the complainant I've raised.
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ardnepu
(@itsardnepu) reported
@phaniravulapati @ACTFibernet Even im fed up with their service. It became pathetic in last few years
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Dinesh
(@Dinesh87131) reported
@ACTFibernet Pls note this is not my first ticket for the same issue, this SR10365281852820 was first raised before 5 days. Am hoping for a resolution. Thanks
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Revanth Kumar
(@revwr10) reported
@ACTFibernet Internet is down from morning. Raised a ticket, but the problem still exists. Desperately in need of internet now. Ticket no : SR10265318784664. Please look into it, I've had issues with ACT but they've always resolved the issues, but not this one.
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KrishTweets
(@tweets_krish) reported
@ACTFibernet The complaint has now been resolved. The cable was damaged by a tree your engineer said. @ACTFibernet - why is your infrastructure so weak that you do not have power back up at junction boxes (when TNEB cuts power, internet fails) AND your infrastructure is not resilient? (1/3)
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sairam
(@sairamxoxo) reported
@dinesh8183 @ACTFibernet Its still gully wala company no engineers and customer service.
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Chengiz
(@Nchengiz) reported
@ACTFibernet Hi, did you find out the reason my internet is not working.
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Sunetra Bose
(@SunetraBose) reported
8. it's 5pm now and I call support again. Guess what? They are escalating again. They have no option to transfer the call to a supervisor or do anything for that matter but rest on their word that they are escalating. @ACTFibernet tell me. Is this how you function?
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Rahul Alla
(@rahulsince1993) reported
@ACTFibernet Terrible internet fixing delay time. No internet since 2 days and not even a single technician has come to address. Can you pls fix this today or we can move to different vendor I guess