ACT outages and service status in Visakhapatnam, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Internet.
- The most recent signal from this area was received Jul 3, 11:32 PM GMT+5:30.
- Total Blackout (75%)
- Internet (25%)
The latest reports from users having issues in Visakhapatnam come from postal codes 530002 and 530011 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at ACT
ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Visakhapatnam, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Total Blackout | 7 days ago |
|
Visakhapatnam
|
Total Blackout | 7 days ago |
|
Visakhapatnam
|
Total Blackout | 22 days ago |
|
Visakhapatnam
|
Internet | 27 days ago |
|
Visakhapatnam
|
Internet | 1 month ago |
|
Visakhapatnam
|
Internet | 2 months ago |
Community Discussion
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ACT Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Rukesh Kumar (@rukeshkumarb) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Hi Team, It's been a week that I am chasing this request but no response from your customer service I am fed up with your service. Your ACT Fibernet ticket no SR10740702638922
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@AnushrutiSengu1 @ACTFibernet I have the same problem....in 3 months of service had raised 4 complaints
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why does your service suck so much?? No response even when a complain is raised???
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Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT
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👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Your Customer Care Service Member Have Responsed Very Politely and He assured to solve it asap!! Thank You!!
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service
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Bhargav emani (@bhargavemani) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.
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Rajiv (@RajivSimhadri) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.
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surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv
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Aditya (@Aditya_govi) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet am having no internet for half of my month, frequent complaints no use. Help me refund the whole amount. This is clear cheating
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sandy (@santoshroony) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet pls help today no net full day, how it will be merry Christmas dear,, ACT Fibernet A/cNo 107743609013.
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Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)
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Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet worst app developed by your company can't even change plan can't even view daily usage data and we also can't pay the bills
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Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, Andhra Pradesh@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken
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Shriram (@Shri509) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
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MR_BEARDO (@sagarpatnaik19) reported from Vishākhapatnam, Andhra PradeshOne of the worst experience ever had with @ACTFibernet i have registered a complaint 3 days back but still today no response from the technical support team or else from the customer support.. i did a mistake by choosing @ACTFibernet for my internet services..
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Phani Datta (@Datta1499) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet I've sent an email on June 4th and again on June 16th regarding discontinuation of my connection in Bangalore, I have not gotten any reply other than automated response. Could you please cancel my connection!!!
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Satya (@Satyas3456) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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bazooka (@NihalTheElf) reported@ACTFibernet Internet has been down since Thursday 11 PM. It came back for only a few hours before failing again. My ticket was closed without fixing the issue. I reopened it, but nobody is responding. It's been over 24 hours I expect the promised compensation and permanent fix.
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Vineet Shrestha (@vineetshrestha9) reported@ACTFibernet ID: SR11081047219104 Internet has been down for 24+ hrs. Engineer visited and said the cable is broken at a pole, another engineer was to fix it, but no update yet. Please expedite the resolution ASAP.
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Dibyajyoti Panda (@dibyapanda7) reported@ACTFibernet after so many follow up with service request id SR10280864280114. When trying to get update on above issue customer support team putting on hold and later disconnect on their own. If my issue couldn't be resolved the say upfront. Ghosting is not ethical
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Mahi (@jagdish_mahi) reported@ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.
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Vineet Shrestha (@vineetshrestha9) reported@ACTFibernet @ACTFibernet Technician Akhilesh confirmed the issue would be resolved before 4 PM. It is now 5:30 PM and he is not answering my calls. Why are incorrect ETA being provided? Kindly look into this and expedite the resolution ASAP.
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Manish Kumar (@Jadeja_manish25) reported@ACTFibernet I'm tired of the constant excuses from your ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. I expect an immediate explanation and a firm resolution timeline.
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Varun Kumar (@varunkumar3000) reportedNo internet for 2 days & multiple tickets ignored. The promised resolution time has passed, which is completely unacceptable since my entire work is online. This is 4 times in last few months, If this isn't resolved in the next 2 hours, I’m switching to an alternative provider. DM me to get my ticket details. @ACTFibernetHYD @ACTFibernet
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Vimalathithan Devaraj (@dvimal27) reported@ACTFibernet @ACTFibernet After 4 days of no action on SR10180936078194, I have switched to Airtel. Demanding full refund of ₹3,878.92 (₹700 shift + ₹3,178.92 prepaid plan) within 48 hours. Service not delivered despite payment = deficiency of service. Next step: @DoT_India complaint.
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R (@airnoforce) reported@ACTFibernet @ACTFibernet please help..this is yet to be resolved
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R (@airnoforce) reportedNeed help with my ticket no: SR10380984976134 @ACTFibernet