ACT Outage Report in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Visakhapatnam, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Visakhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet what a waste service from you....no response or immediate service to internet problems...online classes and office work is impacted from yesterday....please refund and I shall change to a different service provider
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@AnushrutiSengu1 @ACTFibernet I have the same problem....in 3 months of service had raised 4 complaints
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Hemanth kumar
(@hemanthdev_) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet @ACTFibernet Account:107707141288 SR1078676193522 .WE have raised multiple complaint about the internet is not working.But Your team is not responding us. I have sent the mail to appellate also. no respone #Support #poor #worst #noservice by ACT team.
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MR_BEARDO
(@sagarpatnaik19) reported
from
Vishākhapatnam, State of Andhra Pradesh
One of the worst experience ever had with @ACTFibernet i have registered a complaint 3 days back but still today no response from the technical support team or else from the customer support.. i did a mistake by choosing @ACTFibernet for my internet services..
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Phani Datta
(@Datta1499) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet I've sent an email on June 4th and again on June 16th regarding discontinuation of my connection in Bangalore, I have not gotten any reply other than automated response. Could you please cancel my connection!!!
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet You are making it a hell....please stop acting and start to act....internet connection problems should be resolved immediately... on-line classes and office work is impacted because of your late response...
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vamsiwithclick
(@vamsiwithclick) reported
from
Vishākhapatnam, State of Andhra Pradesh
Hi @ACTFibernet we are facing network connectivity issues and max login attempt reached #needhelp asap
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service
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Rukesh Kumar
(@rukeshkumarb) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Hi Team, It's been a week that I am chasing this request but no response from your customer service I am fed up with your service. Your ACT Fibernet ticket no SR10740702638922
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
Absolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet
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Santosh Mithireddy
(@SantoshMithire2) reported
from
Vishākhapatnam, State of Andhra Pradesh
One of the worst irritating by @ACTFibernet employee who was telling lies since morning onwards because of his lies I am unable to attend my company conference I was ashamed of choosing this @ACTFibernet one of the worst ever seen who is not picking my phone call @ACTFibernet
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Aditya
(@Aditya_govi) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet am having no internet for half of my month, frequent complaints no use. Help me refund the whole amount. This is clear cheating
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Durgasuresh Kagitha
(@suresh_kvsd) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Yes it did get resolved , but if it would have been any sooner than this I would have really appreciated . Please make sure there are no frequent issues as these and try acknowledging or updating the customer on a timely basis as it would help us plan our dependency on it
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Chintala Sai
(@ChintalaSai42) reported
from
Vishākhapatnam, State of Andhra Pradesh
Dear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻
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Venkatesh palakurthi
(@Venkateshvinky) reported
from
Vishākhapatnam, State of Andhra Pradesh
@TRAI @ACTFibernet Internet is not working since morning around 10:30 AM ,called customer care service multiple times, issue is resolved till now ,can you please ask your team to fasten up , will share details once you respond .
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Suresh Mulagapaka
(@Suresh2830) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet hello team, I payed for new connection on July 3rd but no connection as of now and also customer care no are not working.
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet There is still no response...no one even called to explain the problem...this shows arrogance of the Act
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Bharat raj
(@Bharatraj274) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Dear act fibernet. Iam from Visakhapatnam my complaint number is SR 10739864502142 I raised complaint (unable to use internet) yesterday morning 11 am. Still any one didn't respond my call and email. Please intimate to consern department to solve as early aspossible
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sandy
(@santoshroony) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet pls help today no net full day, how it will be merry Christmas dear,, ACT Fibernet A/cNo 107743609013.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ravindra
(@bnravindra) reported
@ACTFibernet @Balamalladi13 Mr Bala ACT CEO,I have copied you on my grievance mail for your kind attention and resolution. Ticket number SR10266340977771. ACT CC is doing fraud with me.
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Rohit Sharma
(@iamsharmarohit) reported
@ACTFibernet I have already discussed with customer care also mailed but not processed for refund look into top priority
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Mudit Kaushik
(@MuditKkaushik) reported
@ACTFibernet None of your executives really bother to look into any issue tbh!
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hebbe2
(@hebbetu) reported
@ACTFibernet Right now I'm suffering the third internet outage this month. Your way of addressing your customers' grievances is downright condemnable. Will definitely not renew my subscription.
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😎
(@Kho_b_nath) reported
@ACTFibernet A pole was erected right infront my house gate by ACT employee. I've been trying to get support from your customer support for relocating the pole. 6 emails, 34days - Not even a single improvement in the situation. Please look into this.
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AbhinavSharma
(@Abhinavshar1995) reported
@ACTFibernet why are you so fake guys ! Its been more than 10 days no refund !! How can u be so cheapguys @jagograhakjago @ConsumerReports issuing a complaint into consumer court now! With misrepresentation, section420,section498 for IPC aswell .
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Saurabh Sengar
(@saurabhsengar09) reported
@Venk_SA @ACTFibernet Don't go for them. Your internet will be out for whole weekend and your colleagues would keep asking if you are still in meeting. Worst internet.
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Ravindra
(@bnravindra) reported
@ACTFibernet @Balamalladi13 Mr Bala ACT CEO, I was a long time customer of ACT fibernet,recently disconnected due to pathetic support.ACT is cheating and not legitimately processing my refund.Need your help.
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Zomato
(@Truthreveal9211) reported
@ACTFibernet I am raising ticket and calling in customer support since 1 month to downgrade my plan to 50Mbps still no response and again my bill of 930 is generated either please downgrade the plan else I need my connection to be discontinued my A/C id : 119407789879 Atul
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Chetan shetty
(@chetan_shetty11) reported
@ACTFibernet pathetic service every week I am facing Internet connection problem. Since more no Internet service you guys are not doing anything to fix