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ACT outages and service status in Visakhapatnam, Andhra Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

The latest reports from users having issues in Visakhapatnam come from postal codes 530011 and 530002 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Visakhapatnam, Andhra Pradesh

The most recent ACT outage reports came from the following cities: Visakhapatnam.

CityProblem TypeReport Time
Visakhapatnam Total Blackout 13 days ago
Visakhapatnam Internet 19 days ago
Visakhapatnam Internet 1 month ago
Visakhapatnam Internet 2 months ago
Visakhapatnam Internet 2 months ago
Visakhapatnam Internet 3 months ago

Community Discussion

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ACT Issues Reports Near Visakhapatnam, Andhra Pradesh

Latest outage, problems and issue reports in Visakhapatnam and nearby locations:

  • suryaprakash747
    surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv

  • Satyas3456
    Satya (@Satyas3456) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.

  • GoutamSengupta2
    Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet You are making it a hell....please stop acting and start to act....internet connection problems should be resolved immediately... on-line classes and office work is impacted because of your late response...

  • ChintalaSai42
    Chintala Sai (@ChintalaSai42) reported from Vishākhapatnam, Andhra Pradesh

    Dear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻

  • sagarpatnaik19
    MR_BEARDO (@sagarpatnaik19) reported from Vishākhapatnam, Andhra Pradesh

    One of the worst experience ever had with @ACTFibernet i have registered a complaint 3 days back but still today no response from the technical support team or else from the customer support.. i did a mistake by choosing @ACTFibernet for my internet services..

  • vasu_patnaik
    Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra Pradesh

    Dear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)

  • GulnasheenS
    Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh

    Absolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet

  • rukeshkumarb
    Rukesh Kumar (@rukeshkumarb) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Hi Team, It's been a week that I am chasing this request but no response from your customer service I am fed up with your service. Your ACT Fibernet ticket no SR10740702638922

  • Bharatraj274
    Bharat raj (@Bharatraj274) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Dear act fibernet. Iam from Visakhapatnam my complaint number is SR 10739864502142 I raised complaint (unable to use internet) yesterday morning 11 am. Still any one didn't respond my call and email. Please intimate to consern department to solve as early aspossible

  • Chaitu7589
    👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Worst Service 🙏No Customer Care Service 🙏

  • Venkateshvinky
    Venkatesh palakurthi (@Venkateshvinky) reported from Vishākhapatnam, Andhra Pradesh

    @TRAI @ACTFibernet Internet is not working since morning around 10:30 AM ,called customer care service multiple times, issue is resolved till now ,can you please ask your team to fasten up , will share details once you respond .

  • GulnasheenS
    Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service

  • GoutamSengupta2
    Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet There is still no response...no one even called to explain the problem...this shows arrogance of the Act

  • santoshroony
    sandy (@santoshroony) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet pls help today no net full day, how it will be merry Christmas dear,, ACT Fibernet A/cNo 107743609013.

  • GulnasheenS
    Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken

  • kalyankv86
    kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen

  • bhargavemani
    Bhargav emani (@bhargavemani) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.

  • Shri509
    Shriram (@Shri509) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……

  • RajivSimhadri
    Rajiv (@RajivSimhadri) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.

  • kalyankv86
    kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • karthikraoul
    karthik (@karthikraoul) reported

    @JioCare From past one week i am facing Jio wifi internet issue. its keeps fluctuating.I am not seeing option to contact customer care. One of the worst service. If you can't resolve i will move to Actfibernet.

  • Syed_4206
    Syed FX | Prop Trader | ICT (@Syed_4206) reported

    I have an active ACT fibernet connection. I tried to login my ACT fibernet app but recently its not logging in. I reinstalled the app and tried to login but it is saying as mobile number is not registered. I need immediate solution for this because my billing date is yet to come and i dont even know the exact date. Also i am without logging in App im unable to raise ticket for any issues , check usages etc.. So kindly fix this issue asap or give me any update why im facing this issue ? @ACTFibernet

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet The Internet is not working during office hours. My office meeting going on. Please restore. #ACTBroadbandNotReliable #ACTInternetStoppedDuringOfficeHours

  • puttayya
    Puttayya Mathapati (@puttayya) reported

    @ACTFibernet This is unacceptable. Frequent disconnections, inability to browse, multiple service requests, plan upgrade done, yet no resolution. Every ticket is stuck in "Work in Progress" while customers continue to suffer. Is anyone actually accountable for resolving issues? Immediate intervention required. Enough follow-ups. Enough excuses. #ACTFibernet #CustomerExperience #BroadbandIssues

  • vishalheble
    vishal heble (@vishalheble) reported

    @ACTFibernet Here is the service request SR10280777005304. Internet is not working since yesterday. You must be crazy to not have resolved this for such long time

  • PiyushIASMentor
    UPSC Mentor Piyush (@PiyushIASMentor) reported

    @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

  • kartavya99
    vishwajeet swain (@kartavya99) reported

    @ACTFibernet Ticket #SR10180772403854 has been pending since yesterday. I am working from home, and this issue is severely impacting my work. This is the 3rd internet outage in the last 4 days, and there has been no internet connectivity for the past 2 days. required help.

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet Its still not resolved and I haven’t received any call from Supervisor its been more than 4hrs. How much more time do you guys need to fix my issue?

  • doomerpills
    ik (@doomerpills) reported

    Had a horrible experience dealing with @ACTFibernet today in delhi, the wifi has not been working for 2 straight days now and to make matters worse, their "customer support reps" refuse to pick my phone or reply to my many many messages.

  • Deepakpal
    Deepak Pal (@Deepakpal) reported

    Hey @ACTFibernet 2nd instance of no internet in a week. Can you please help resolve the open ticket. Thanks