ACT outages and service status in Visakhapatnam, Andhra Pradesh
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Visakhapatnam come from postal codes 530002 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at ACT
ACT is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Visakhapatnam, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Internet | 7 days ago |
|
Visakhapatnam
|
Internet | 26 days ago |
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Visakhapatnam
|
Internet | 1 month ago |
|
Visakhapatnam
|
Internet | 2 months ago |
|
Visakhapatnam
|
Internet | 3 months ago |
|
Visakhapatnam
|
Internet | 5 months ago |
Community Discussion
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ACT Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.
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PRAVIN_RAMAWAT (@PravinRamawat) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet That never happens
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Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet worst app developed by your company can't even change plan can't even view daily usage data and we also can't pay the bills
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Sashi bhushan (@Sashibhushan3) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet no one is came resolve the issue
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Chintala Sai (@ChintalaSai42) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻
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Suresh Mulagapaka (@Suresh2830) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet hello team, I payed for new connection on July 3rd but no connection as of now and also customer care no are not working.
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
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G C Sekhar (@andsekhar) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why does your service suck so much?? No response even when a complain is raised???
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Satya (@Satyas3456) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra PradeshAbsolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet
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Venkatesh palakurthi (@Venkateshvinky) reported from Vishākhapatnam, Andhra Pradesh@TRAI @ACTFibernet Internet is not working since morning around 10:30 AM ,called customer care service multiple times, issue is resolved till now ,can you please ask your team to fasten up , will share details once you respond .
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Durgasuresh Kagitha (@suresh_kvsd) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Yes it did get resolved , but if it would have been any sooner than this I would have really appreciated . Please make sure there are no frequent issues as these and try acknowledging or updating the customer on a timely basis as it would help us plan our dependency on it
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vamsiwithclick (@vamsiwithclick) reported from Vishākhapatnam, Andhra PradeshHi @ACTFibernet we are facing network connectivity issues and max login attempt reached #needhelp asap
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken
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Shriram (@Shri509) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……
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surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv
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Aditya (@Aditya_govi) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet am having no internet for half of my month, frequent complaints no use. Help me refund the whole amount. This is clear cheating
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sandy (@santoshroony) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet pls help today no net full day, how it will be merry Christmas dear,, ACT Fibernet A/cNo 107743609013.
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet You are making it a hell....please stop acting and start to act....internet connection problems should be resolved immediately... on-line classes and office work is impacted because of your late response...
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Basil Jose (@BasilJoze) reported@ACTFibernet very disappointed with the service constant issue with Internet please look into this ticket and upgrade your hardwares in the society. SR10280544709394. We have been raising multiple tickets for this and no effective resolution.
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jyotirmaya sharma (@jyotirmaya56051) reported@ACTFibernet A mechanic comes this morning, changes the router, promises years of uninterrupted service. A few hours later, the service has gone. No Internet, apart from the business of changing the router.
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Nalin (@Nalinbit1) reported@ACTFibernet monsoon not even started in Hyderabad and ACT internet started crying. SR10180592692154 Shhhh... Act engineers are sleeping 💤 customer enjoy no WiFi zone
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WhySoSerious (@daburkaatel) reported@ACTFibernet Internet is not working since yesterday 10 PM. It’s going to be 12 hours and not sure when services will be restored? How to do work if this kind of service is provided from ACT. Can you let me know when i will be able to use it and do something?
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prem singh (@prem_singh33) reported@ACTFibernet it's been More than 24hrs..no internet..no response for the Complaint raise.. #chennainews #tvkgovernment
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huh! is it me (@Avinash_ganapa) reported@ACTFibernet There has been no update on the issue till now, no one has come to my place to check what is happening ?
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Adarsh (@PuttiAdarsha) reported@ACTFibernet today billing team says that it is my problem that no engineer came to change the router mesh when my renewal was due so I will have to pay extra. This really was the straw.
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Ankit Mahala (@ankit17737) reported@ACTFibernet kindly refund the relocation fee, it’s been only 1 month since I shifted here. There is outage and no customer support is able to help or provide an RCA of the cause and proper ETA. Better I shift to Jio or Airtel for reliability. Ticket no.: SR10280576863644
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ɱ૨.Nickk (@neelnihal1) reported@ACTFibernet Jun 7 sunday Morning 11am update Internet still not working. @ACTFibernet
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Punit Dashottar (@dashottarpunit) reported@ACTFibernet The service is Horrible they can't handle the business don't have resource on The ground