ACT Outage Report in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Visakhapatnam, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 09: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (78%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam |
Wi-fi | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Visakhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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PRAVIN_RAMAWAT
(@PravinRamawat) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet That never happens
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Shriram
(@Shri509) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……
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Aditya Vardhan
(@AdityaV18395855) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet worst app developed by your company can't even change plan can't even view daily usage data and we also can't pay the bills
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Rajiv
(@RajivSimhadri) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.
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G C Sekhar
(@andsekhar) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago
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Satya
(@Satyas3456) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.
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surya prakash
(@suryaprakash747) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv
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kalyan
(@kalyankv86) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.
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kalyan
(@kalyankv86) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen
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Vasu Patnaik🎼🎼🎹🎹
(@vasu_patnaik) reported
from
Vishākhapatnam, State of Andhra Pradesh
Dear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT
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Bhargav emani
(@bhargavemani) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.
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Bhargav emani
(@bhargavemani) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Need call back.. or resolve the issue.. what is taking you guys so long ??
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Sarju Nasit
(@sarju_nasit) reported
from
Vishākhapatnam, State of Andhra Pradesh
@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.
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Vasu Patnaik🎼🎼🎹🎹
(@vasu_patnaik) reported
from
Vishākhapatnam, State of Andhra Pradesh
Dear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet why does your service suck so much?? No response even when a complain is raised???
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Sashi bhushan
(@Sashibhushan3) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet no one is came resolve the issue
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👑 Cult😎
(@Chaitu7589) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Your Customer Care Service Member Have Responsed Very Politely and He assured to solve it asap!! Thank You!!
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👑 Cult😎
(@Chaitu7589) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Worst Service 🙏No Customer Care Service 🙏
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naiduART
(@naidu_art) reported
from
Vishākhapatnam, State of Andhra Pradesh
What is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vansh
(@vansh_bajaj11) reported
@ACTFibernet services are down in my area since one hour We all have work from home to do and this is the servicing you are providing. I have already raised the ticket and no one has contacted me till now.
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Psykotic Monk
(@Psykotic_Monk) reported
@Batman17013840 @ACTFibernet I can second you on that when they want you to get the connection you'll get 4 people calling you, but when you have an issue here you and I are calling texting and what not with zero response from them.
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anushree
(@anushrye) reported
@ACTFibernet @ACTFibernetHYD Service installation was scheduled yesterday but no engineer assigned even today. So eager to close deals and then forget about customer! I will be moving to consumer court.
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Sathesh Raj
(@SatheshRaj1991) reported
@ACTFibernet @ACTFibernet , I got message saying that revised ETR will be 10th Jun 2PM to 7 PM . For no reason , it has been postponed . Please cancel my subscription & refund my amount .
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rashmi mishra
(@rashmimish46009) reported
@ACTFibernet We’ve paid ₹15,635 upfront for a full year of uninterrupted service (User ID: 101705991853), yet the internet is down almost every weekend especially from Fri-Mon This is unacceptable for people working from home. Waiting 3–4 days .Kondapur, Hyderabad #ACTFibernet
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paddy
(@paddypadmanaban) reported
Hello @ACTFibernet Your ACT Fibernet Ticket no: SR10375769007024 has been registered. Our team will ensure fastest possible action. Such open ended SLAs and frequent breakdown of service/ speed issues - hallmark of ACT. Please ACT on customer issues. #ACTServiceDown
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Barun Das
(@Dbarun97) reported
@ACTFibernet Yesterday also uou gave me thevsame response. What a ****** service you have.
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RS
(@risav_sarkar) reported
@ACTFibernet Entire society is watching. We are IT guys working in Hyderabad and this is how your service is. We will do a mass switch soon to another service provider. Shame on you guys.
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Batman
(@Batman17013840) reported
@ACTFibernet but nothing is done. This is the worst ISP and customer service. I always have to come to Twitter to make a complaint
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Batman
(@Batman17013840) reported
@ACTFibernet My ACT WiFi has been down since yesterday morning. I raised a complaint, but no action has been taken so far. My work has been severely affected. Every time I call, they give false promises like “we’ll escalate your issue and resolve it immediately