1. Home
  2. Companies
  3. ACT
  4. Visakhapatnam
ACT

ACT outages and service status in Visakhapatnam, Andhra Pradesh

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Visakhapatnam, Andhra Pradesh

The most recent ACT outage reports came from the following cities: Visakhapatnam.

CityProblem TypeReport Time
Visakhapatnam Total Blackout 2 months ago
Visakhapatnam Total Blackout 2 months ago
Visakhapatnam Total Blackout 2 months ago
Visakhapatnam Internet 2 months ago
Visakhapatnam Internet 3 months ago
Visakhapatnam Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Visakhapatnam, Andhra Pradesh

Latest outage, problems and issue reports in Visakhapatnam and nearby locations:

  • santoshroony
    sandy (@santoshroony) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet pls help today no net full day, how it will be merry Christmas dear,, ACT Fibernet A/cNo 107743609013.

  • bhargavemani
    Bhargav emani (@bhargavemani) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Need call back.. or resolve the issue.. what is taking you guys so long ??

  • Chaitu7589
    👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Worst Service 🙏No Customer Care Service 🙏

  • suryaprakash747
    surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv

  • GulnasheenS
    Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken

  • ChintalaSai42
    Chintala Sai (@ChintalaSai42) reported from Vishākhapatnam, Andhra Pradesh

    Dear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻

  • rukeshkumarb
    Rukesh Kumar (@rukeshkumarb) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Hi Team, It's been a week that I am chasing this request but no response from your customer service I am fed up with your service. Your ACT Fibernet ticket no SR10740702638922

  • kalyankv86
    kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen

  • PravinRamawat
    PRAVIN_RAMAWAT (@PravinRamawat) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet That never happens

  • GoutamSengupta2
    Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet There is still no response...no one even called to explain the problem...this shows arrogance of the Act

  • GulnasheenS
    Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh

    Absolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet

  • Suresh2830
    Suresh Mulagapaka (@Suresh2830) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet hello team, I payed for new connection on July 3rd but no connection as of now and also customer care no are not working.

  • andsekhar
    G C Sekhar (@andsekhar) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago

  • RajivSimhadri
    Rajiv (@RajivSimhadri) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.

  • Aditya_govi
    Aditya (@Aditya_govi) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet am having no internet for half of my month, frequent complaints no use. Help me refund the whole amount. This is clear cheating

  • GoutamSengupta2
    Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh

    @AnushrutiSengu1 @ACTFibernet I have the same problem....in 3 months of service had raised 4 complaints

  • Shri509
    Shriram (@Shri509) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……

  • suresh_kvsd
    Durgasuresh Kagitha (@suresh_kvsd) reported from Vishākhapatnam, Andhra Pradesh

    @ACTFibernet Yes it did get resolved , but if it would have been any sooner than this I would have really appreciated . Please make sure there are no frequent issues as these and try acknowledging or updating the customer on a timely basis as it would help us plan our dependency on it

  • sarju_nasit
    Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, Andhra Pradesh

    @JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.

  • Venkateshvinky
    Venkatesh palakurthi (@Venkateshvinky) reported from Vishākhapatnam, Andhra Pradesh

    @TRAI @ACTFibernet Internet is not working since morning around 10:30 AM ,called customer care service multiple times, issue is resolved till now ,can you please ask your team to fasten up , will share details once you respond .

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SrivatsavGorthi
    sri vatsav (@SrivatsavGorthi) reported

    @ACTFibernet I need a resolution here. I upgraded paing extra, looaing my benefits of one free additional month of WiFi and despite that you are asking me to get this installed. What are you doing?

  • iamme_wontchang
    i am myself, won’t change (@iamme_wontchang) reported

    @excitel_rocks My best advice first un tie with @playboxtvapp and tie up with good OTT providers. Then your service will be grown. Any how I am planing to move @ACTFibernet as you have removed ETV win for new customer and renew plans.

  • Bharath__badass
    Bharath Kumar (@Bharath__badass) reported

    @ACTFibernet @ACTFibernetHYD Providing a customer with the wrong router and then when complaining for irregular net speed connectivity you guys suggest different plans as a marketing stint for us to waste money. What kinda scam are you guys running?

  • 003Prerana
    Prerana (@003Prerana) reported

    @ACTFibernet This is the 8th time I’m complaining about the same issue. My internet keeps going down, and every time you say it’s fixed, but the problem comes back again. No permanent solution, no proper response. When is my internet going to be fixed?

  • vicky61293
    Vignesh 🇮🇳 (@vicky61293) reported

    @ACTFibernet Hi team, facing network issues since yesterday I have raised complaint/ service ticket and as per the ticket the ETR is aug15 9pm and no updates received from field team. Escalated to customer care twice ( Aug 15 and today as well). Bad service SR10381605650644

  • MahezwaranR
    Maheshwaran R (@MahezwaranR) reported

    @ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service

  • sumanthcalling
    sumanth (@sumanthcalling) reported

    Dera @ACTFibernet it's been 5 hours since we lost internet. Other the chatbot in your app to raise ticket, no one connected us till now. Such a pathetic service.

  • DDhanveer
    Dhanveer Singh (@DDhanveer) reported

    Your internet has been down since 3 PM. I already contacted customer service multiple times but have not received any help. The ETA shows tomorrow 3–4 PM. For service down issue why are you taking 24HR ETA?? This is impacting my work. Please resolve this ASAP. @ACTFibernet

  • _mahjabeen_
    Mahjabeen | Photographer (@_mahjabeen_) reported

    @ACTFibernet I haven't got a resolution in 4 days, not sure what resolution you are talking about now.

  • Pradee72078039
    Pradee (@Pradee72078039) reported

    @ACTFibernet service down your junction box is in u vacated property internet not coming how will u compensate my 1 day y technical team said they are coming when if I dealy u charge if your services go down how will u compensate u text 100 times for payment but no service...