ACT outages and service status in Visakhapatnam, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Visakhapatnam come from postal codes 530044 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at ACT
ACT is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Visakhapatnam, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Internet | 20 days ago |
|
Visakhapatnam
|
Internet | 2 months ago |
|
Visakhapatnam
|
Internet | 3 months ago |
|
Visakhapatnam
|
Internet | 7 months ago |
|
Visakhapatnam
|
Internet | 8 months ago |
Community Discussion
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ACT Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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MR_BEARDO (@sagarpatnaik19) reported from Vishākhapatnam, Andhra PradeshOne of the worst experience ever had with @ACTFibernet i have registered a complaint 3 days back but still today no response from the technical support team or else from the customer support.. i did a mistake by choosing @ACTFibernet for my internet services..
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Aditya (@Aditya_govi) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet am having no internet for half of my month, frequent complaints no use. Help me refund the whole amount. This is clear cheating
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Bharat raj (@Bharatraj274) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Dear act fibernet. Iam from Visakhapatnam my complaint number is SR 10739864502142 I raised complaint (unable to use internet) yesterday morning 11 am. Still any one didn't respond my call and email. Please intimate to consern department to solve as early aspossible
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Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra PradeshAbsolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet You are making it a hell....please stop acting and start to act....internet connection problems should be resolved immediately... on-line classes and office work is impacted because of your late response...
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet what a waste service from you....no response or immediate service to internet problems...online classes and office work is impacted from yesterday....please refund and I shall change to a different service provider
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Shriram (@Shri509) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……
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Suresh Mulagapaka (@Suresh2830) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet hello team, I payed for new connection on July 3rd but no connection as of now and also customer care no are not working.
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naiduART (@naidu_art) reported from Vishākhapatnam, Andhra PradeshWhat is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken
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Rajiv (@RajivSimhadri) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@AnushrutiSengu1 @ACTFibernet I have the same problem....in 3 months of service had raised 4 complaints
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
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👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Worst Service 🙏No Customer Care Service 🙏
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Santosh Mithireddy (@SantoshMithire2) reported from Vishākhapatnam, Andhra PradeshOne of the worst irritating by @ACTFibernet employee who was telling lies since morning onwards because of his lies I am unable to attend my company conference I was ashamed of choosing this @ACTFibernet one of the worst ever seen who is not picking my phone call @ACTFibernet
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kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen
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Rukesh Kumar (@rukeshkumarb) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Hi Team, It's been a week that I am chasing this request but no response from your customer service I am fed up with your service. Your ACT Fibernet ticket no SR10740702638922
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Chintala Sai (@ChintalaSai42) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻
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sandy (@santoshroony) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet pls help today no net full day, how it will be merry Christmas dear,, ACT Fibernet A/cNo 107743609013.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anand Nagshenkre (@ANagshenkre) reported@ACTFibernet Internet is not working from morning 10 AM , please fix it today on urgent basis . And why your customer service is so poor which fails answer user calls Account ID : 102640194877 Contact : 9035135865
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MayaRao (@MayaRao) reported@ACTFibernet This is not acceptable Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 02-May(DD/MM) 16:00 to 19:30. Team ACT It’s 3 days and only ACT subscribers are suffering outage. Please ACT on this ASAP.
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Dilan gowda (@Dilangowda) reported@ACTFibernet Internet has not been working since yesterday night. Raised ticket no one is responding. No live agents to chat as well. Not getting call back also. Very pathetic service! SR10280007949884 Account no - 102665390255
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Aman Chowdhury (@AmanChowdhury_0) reported@ACTFibernet I purchased your plan for 6 months and it’s been 1 week WiFi didn’t get installed. No one from installation team is picking our phone. I called 20 times today. Worst service @ACTFibernetHYD @FiberAct
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paos (@paosfocalt) reported@ACTFibernet Internet is down for more than 16 hours. I have raised an SR however I’m not getting any response or ETA. SR: SR10280008828984 Please check and resolve it ASAP
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Pradeep Parakuth (@pradeepnairz) reported@ACTFibernet why no response and the ETR keeps updating ? “Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 30-Apr(DD/MM) 19:30 to 21:00. Team ACT”
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Navneet Rooprai (@navneetsrooprai) reported@ACTFibernet hello my Internet stopped working today and there is a red light in the WiFi box.. i have already registered complaint in the morning but no one contacted me yet to fix it
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1998🏏📽️🛕 (@sairamkaipa) reported@ACTFibernet One day passed still no action @ACTFibernet what a great service
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Karthik Baile (@karthik_baile) reported@ACTFibernet world class internet service. Your own app doesn't load on a 400mbps wifi connection. Connection down for the last 1 week with repetitive electricity issues. Whats the point of customers having a mini ups to prevent internet disconnection? SR10280011845854
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Abhinav Kumar Dubey (@abhinavkrdubey) reported@ACTFibernet My wfh model is getting affected, I cannot take your apology. Fix it ASAP.