ACT

ACT Outage Report in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Visakhapatnam, State of Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh 01/20/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Visakhapatnam, State of Andhra Pradesh

Latest outage, problems and issue reports in Visakhapatnam and nearby locations:

  • GulnasheenS Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken

  • sarju_nasit Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, State of Andhra Pradesh

    @JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.

  • Sashibhushan3 Sashi bhushan (@Sashibhushan3) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet no one is came resolve the issue

  • vasu_patnaik Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, State of Andhra Pradesh

    Dear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT

  • kalyankv86 kalyan (@kalyankv86) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen

  • vasu_patnaik Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, State of Andhra Pradesh

    Dear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)

  • suryaprakash747 surya prakash (@suryaprakash747) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv

  • naidu_art naiduART (@naidu_art) reported from Vishākhapatnam, State of Andhra Pradesh

    What is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money

  • Chaitu7589 👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Your Customer Care Service Member Have Responsed Very Politely and He assured to solve it asap!! Thank You!!

  • GulnasheenS Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet why does your service suck so much?? No response even when a complain is raised???

  • andsekhar G C Sekhar (@andsekhar) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago

  • RajivSimhadri Rajiv (@RajivSimhadri) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.

  • Chaitu7589 👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Worst Service 🙏No Customer Care Service 🙏

  • kalyankv86 kalyan (@kalyankv86) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.

  • bhargavemani Bhargav emani (@bhargavemani) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet Need call back.. or resolve the issue.. what is taking you guys so long ??

  • bhargavemani Bhargav emani (@bhargavemani) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.

  • Shri509 Shriram (@Shri509) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……

  • AdityaV18395855 Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet worst app developed by your company can't even change plan can't even view daily usage data and we also can't pay the bills

  • Satyas3456 Satya (@Satyas3456) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.

  • PravinRamawat PRAVIN_RAMAWAT (@PravinRamawat) reported from Vishākhapatnam, State of Andhra Pradesh

    @ACTFibernet That never happens

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • madhuusv 🇮🇳 మధు 🇮🇳 (@madhuusv) reported

    @ACTFibernet What is the his guys… it’s been 3 days n still waiting for a call… this is pathetic support to say the least… @ACTFibernet

  • hrushikeshganti hrushikeshganti (@hrushikeshganti) reported

    @ACTFibernet It's not even been 5 days I've tweeted I again faced the same issue 4th time and the ground team is soo irresponsible Can I get vizag cluster managers contact information please

  • anand_arni Anand Arni (@anand_arni) reported

    Hey @ACTFibernet I am a subscriber for many years but your internet speed is very slow. Looks like it's time to look elsewhere

  • hyderabadi15 hyderabadi (@hyderabadi15) reported from Hyderabad, Telangana

    @ACTFibernet why complaint number SR10158490305082 not resolve from morning….

  • Sandeshalse Sandesh alse (@Sandeshalse) reported

    @ACTFibernet Solve this ticket SR10258409770352. It's been 28+ hours service outage. Also apply 2days service outage adjustment in my next month bill.

  • hackwithharsha Hack With Harsha 🇮🇳 (@hackwithharsha) reported

    @PiyushGoyal Sir, I need your help as you are consumer affairs ministry.. @ACTFibernet has deactivated my service without informing me, even after being paid monthly recurrent amount on 1st of every month.. please help with this sir.. thank you 🙏

  • hackwithharsha Hack With Harsha 🇮🇳 (@hackwithharsha) reported

    @ACTFibernet As you aren’t replying to me.. just registered a complaint in ministry of consumer affairs website,I hope, at least you will be answerable to them.. otherwise, I will send you a legal notice. question is simple.why you deactivated my service without informing me

  • BhavaniP5 Bhavani Padala (@BhavaniP5) reported

    Dear @ACTFibernet, Do you know that your worst service to customer will impact our best service to our clients.

  • Rajeshhbhargavv Rajesh Bhargav (@Rajeshhbhargavv) reported

    @ACTFibernet hi, I am using act fiber net from last two months but am facing internet connection issue.. This is 5th or 6th time am giving complaint, I made a call to cc team they said we are having problem in your area... Am paying 1500+ just for sake of speed, I have opted for

  • BhavaniP5 Bhavani Padala (@BhavaniP5) reported

    @ACTFibernet @smanishkumar37 They have set 24hours turn around time. When ever we call customer care they say within 24hrs they fix it. It is something like unplug and plug it at the last minute of 24th hour