ACT Outage in Vishākhapatnam, State of Andhra Pradesh

@ACTFibernet That never happens

@ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……

@ACTFibernet worst app developed by your company can't even change plan can't even view daily usage data and we also can't pay the bills

@ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.

@ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago

@ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.

@ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv

@ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.

@ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen

Dear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT

@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.

@ACTFibernet Need call back.. or resolve the issue.. what is taking you guys so long ??

@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.

Dear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)

@ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken

@ACTFibernet why does your service suck so much?? No response even when a complain is raised???

@ACTFibernet no one is came resolve the issue

@ACTFibernet Your Customer Care Service Member Have Responsed Very Politely and He assured to solve it asap!! Thank You!!

@ACTFibernet Worst Service 🙏No Customer Care Service 🙏

What is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money

@ACTFibernet Fed-up with the service. Facing issues with connection more than 24 hours. Strange thing is through WhatsApp the issue can't be raised. Will there be a resolution by tomorrow? I need a bill amount waver for 1 day also.

@ACTFibernet last 10 days poor connection in my location Chennai 600030. Only Kbps speed plz chek and fix the same immediately.

@ACTFibernet @ACTBangalore Pathetic customer service. Avoid using @ACTFibernet Bangalore. Surprisingly, they don't look into issues, they don't reply, they don't bother till next payment due date. Totally an Unprofessional & unethical company

@ACTFibernet I have went to near by act office in person still there is no response the guy named uday with phone number 8712601738 worst response not even picking up my phone even after calling 45 timee

@ACTFibernet It's been one hour..fix in half hour

@ACTFibernet Sent message in your inbox...please check and fix right now

@ACTFibernet Why wifi doesn't work sometimes in working days?? I am working with my phone hostspot Worst service 😡😡

@ACTFibernet @ACTBangalore @ACTFibernet sure, I'll be happy & will continue your customer if you'll resolve this issue. It's almost 3 months, ZERO response / ZERO action from your end. I can share area manager details if you can't find who's aware about issue & not resolving...

@ACTFibernet @ACTBangalore @ACTFibernet I sent registered contact number & city name thru DM. I'll use this social media channel & keep all posted updated - if you'll resolve issue OR fooling other people by wrong & dummy note that "you'll check & get back"

@ACTFibernet How unprofessional are you that someone lodges a complaint in the afternoon and your resolution time is the next day morning!?