ACT Outage Report in Vishākhapatnam, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Vishākhapatnam, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vishākhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Vishākhapatnam, State of Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Wi-fi | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Vishākhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Vishākhapatnam and nearby locations:
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Phani Datta
(@Datta1499) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet I've sent an email on June 4th and again on June 16th regarding discontinuation of my connection in Bangalore, I have not gotten any reply other than automated response. Could you please cancel my connection!!!
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
Absolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet
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Durgasuresh Kagitha
(@suresh_kvsd) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Yes it did get resolved , but if it would have been any sooner than this I would have really appreciated . Please make sure there are no frequent issues as these and try acknowledging or updating the customer on a timely basis as it would help us plan our dependency on it
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Suresh Mulagapaka
(@Suresh2830) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet hello team, I payed for new connection on July 3rd but no connection as of now and also customer care no are not working.
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MR_BEARDO
(@sagarpatnaik19) reported
from
Vishākhapatnam, State of Andhra Pradesh
One of the worst experience ever had with @ACTFibernet i have registered a complaint 3 days back but still today no response from the technical support team or else from the customer support.. i did a mistake by choosing @ACTFibernet for my internet services..
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Venkatesh palakurthi
(@Venkateshvinky) reported
from
Vishākhapatnam, State of Andhra Pradesh
@TRAI @ACTFibernet Internet is not working since morning around 10:30 AM ,called customer care service multiple times, issue is resolved till now ,can you please ask your team to fasten up , will share details once you respond .
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet what a waste service from you....no response or immediate service to internet problems...online classes and office work is impacted from yesterday....please refund and I shall change to a different service provider
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Aditya
(@Aditya_govi) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet am having no internet for half of my month, frequent complaints no use. Help me refund the whole amount. This is clear cheating
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Santosh Mithireddy
(@SantoshMithire2) reported
from
Vishākhapatnam, State of Andhra Pradesh
One of the worst irritating by @ACTFibernet employee who was telling lies since morning onwards because of his lies I am unable to attend my company conference I was ashamed of choosing this @ACTFibernet one of the worst ever seen who is not picking my phone call @ACTFibernet
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vamsiwithclick
(@vamsiwithclick) reported
from
Vishākhapatnam, State of Andhra Pradesh
Hi @ACTFibernet we are facing network connectivity issues and max login attempt reached #needhelp asap
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sandy
(@santoshroony) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet pls help today no net full day, how it will be merry Christmas dear,, ACT Fibernet A/cNo 107743609013.
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@AnushrutiSengu1 @ACTFibernet I have the same problem....in 3 months of service had raised 4 complaints
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet You are making it a hell....please stop acting and start to act....internet connection problems should be resolved immediately... on-line classes and office work is impacted because of your late response...
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Chintala Sai
(@ChintalaSai42) reported
from
Vishākhapatnam, State of Andhra Pradesh
Dear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻
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Hemanth kumar
(@hemanthdev_) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet @ACTFibernet Account:107707141288 SR1078676193522 .WE have raised multiple complaint about the internet is not working.But Your team is not responding us. I have sent the mail to appellate also. no respone #Support #poor #worst #noservice by ACT team.
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service
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Rukesh Kumar
(@rukeshkumarb) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Hi Team, It's been a week that I am chasing this request but no response from your customer service I am fed up with your service. Your ACT Fibernet ticket no SR10740702638922
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Bharat raj
(@Bharatraj274) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Dear act fibernet. Iam from Visakhapatnam my complaint number is SR 10739864502142 I raised complaint (unable to use internet) yesterday morning 11 am. Still any one didn't respond my call and email. Please intimate to consern department to solve as early aspossible
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet There is still no response...no one even called to explain the problem...this shows arrogance of the Act
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prashant Kumar
(@Prashan49966288) reported
@ACTFibernet My refund problem is yet not solved from side I think i should take help from @jagograhakjago its been more then a month and i am fed up of complaining
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Kumar
(@india_lord) reported
@ACTFibernet Hi Team, We are trying to reach out to you people over mail and phone, but every-time a new SR gets raised and then within a day you people closes it without providing any resolution. Please suggest my issue is getting delayed from last 5 months.
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shashank reddy
(@shashank9251) reported
@ACTFibernet Internet not working from yesterday need to work reference number SR10156820905962 it is more than 20 hours still same work from home resolve the issue this is not the good service.
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Ganesh
(@thelazyiyer) reported
@ACTFibernet . Hi would like to cancel one of the OTT package that i have opted for. Can you please help me with it
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Gokhul S
(@sundargokhul) reported
@ACTFibernet Internet not working for me since morning!! Please fix soon as I have to do work from Home!!! SR10356852256442
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Suresh Selva
(@SureshS69516999) reported
@ACTFibernet Quick in getting new customer and very slow in supporting existing customers. #CannotSurviveLong #CustomerExperience #Improve
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Sarthak Tripathy
(@Sarthak_1986) reported
@ACTFibernet 102416603505 I have been following up with you guys from the past 14 days for a billing issue and its still not resolved. Better close down the customer care and replace with chat bots.
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Hoysala
(@Hoysala4) reported
@ACTFibernet I don’t trust you guys.... need a permanent fix for this. Every week I can’t keep on raising a ticket
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Parjany Nalluri
(@NalluriParjany) reported
@ACTFibernet Whats thi act its is unavailable from past 1 year and you guys are saying that please stay on our oficail channnels for updates such a worst ? now tell me how many more days should I wait?