ACT outages and service status in Vishākhapatnam, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Vishākhapatnam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Vishākhapatnam, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vishākhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vishākhapatnam, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
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Total Blackout | 1 month ago |
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Visakhapatnam
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Total Blackout | 1 month ago |
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Visakhapatnam
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Total Blackout | 2 months ago |
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Visakhapatnam
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Internet | 2 months ago |
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Visakhapatnam
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Internet | 3 months ago |
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Visakhapatnam
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Internet | 3 months ago |
Community Discussion
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ACT Issues Reports Near Vishākhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Vishākhapatnam and nearby locations:
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Durgasuresh Kagitha (@suresh_kvsd) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Yes it did get resolved , but if it would have been any sooner than this I would have really appreciated . Please make sure there are no frequent issues as these and try acknowledging or updating the customer on a timely basis as it would help us plan our dependency on it
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Venkatesh palakurthi (@Venkateshvinky) reported from Vishākhapatnam, Andhra Pradesh@TRAI @ACTFibernet Internet is not working since morning around 10:30 AM ,called customer care service multiple times, issue is resolved till now ,can you please ask your team to fasten up , will share details once you respond .
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👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Your Customer Care Service Member Have Responsed Very Politely and He assured to solve it asap!! Thank You!!
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kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.
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naiduART (@naidu_art) reported from Vishākhapatnam, Andhra PradeshWhat is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money
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Rukesh Kumar (@rukeshkumarb) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Hi Team, It's been a week that I am chasing this request but no response from your customer service I am fed up with your service. Your ACT Fibernet ticket no SR10740702638922
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Suresh Mulagapaka (@Suresh2830) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet hello team, I payed for new connection on July 3rd but no connection as of now and also customer care no are not working.
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Hemanth kumar (@hemanthdev_) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet @ACTFibernet Account:107707141288 SR1078676193522 .WE have raised multiple complaint about the internet is not working.But Your team is not responding us. I have sent the mail to appellate also. no respone #Support #poor #worst #noservice by ACT team.
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Bhargav emani (@bhargavemani) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.
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G C Sekhar (@andsekhar) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago
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Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)
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Sashi bhushan (@Sashibhushan3) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet no one is came resolve the issue
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vamsiwithclick (@vamsiwithclick) reported from Vishākhapatnam, Andhra PradeshHi @ACTFibernet we are facing network connectivity issues and max login attempt reached #needhelp asap
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@AnushrutiSengu1 @ACTFibernet I have the same problem....in 3 months of service had raised 4 complaints
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Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, Andhra Pradesh@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
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👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Worst Service 🙏No Customer Care Service 🙏
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sandy (@santoshroony) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet pls help today no net full day, how it will be merry Christmas dear,, ACT Fibernet A/cNo 107743609013.
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken
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Shriram (@Shri509) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SVN Prasad (@svn_prasad) reported@ACTFibernet Of u couldn't find my disconnect request let me know , so that I can help you with the snippet here. #acthyderabad
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Shrikanth Bharadwaj (@shrikanth607) reported@ACTFibernet @ACTFibernet still no solution, how low you want to stoop to.. robbing the customers.. is this the service you're proud of.? @jio_fiber this is your chance to grab the market.. get your fiber services (Not AirFiber).. people are ready to switch
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Harsh N Patel (@HarshPatel5940) reported@ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back
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Syngates (@syngates1596) reported@ACTFibernet @ACTFibernet a suggestion to anybody looking for a new broadband setup, avoid act fibernet go with jio or even airtel. There is a reason why companies like act do not grow and shut down overtime its bc of non existent customer service. And third rate support. JUST AVOID.
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karthik alagan (@karthikalagan) reported@ACTFibernet 2.5 days. Multiple follow-ups. An unresolved complaint. And instead of a proper resolution, I have had to deal with abusive behaviour from representatives over the phone. A broadband provider can have a technical failure.
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Kumar Srinivasan (@kumaranna) reported@ACTFibernet Why no one is updating regarding the progress. How can the customer get confidence in your commitment
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Maheshwaran R (@MahezwaranR) reported@ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service
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{{ RP }} (@KossLeBoss) reportedAs a 10+ year #ACT customer, this is deeply disappointing. Please take ownership and resolve this urgently. As a customer, I have no direct way to reach the assigned technician, the only channels available to me are customer support and social media. @ACTFibernet
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sri vatsav (@SrivatsavGorthi) reported@ACTFibernet Technician called again telling me it’s not their responsibility to install the new cable. Should I go through this hassle if I have to just upgrade a plan? Terrible experience this is.
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Arijit Majumdar (@Aar_i) reported@ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!