ACT Outage Report in Vishākhapatnam, State of Andhra Pradesh
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Vishākhapatnam, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vishākhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at ACT
ACT is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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TV (%)
Live Outage Map Near Vishākhapatnam, State of Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam |
Internet | |
| Visakhapatnam |
Wi-fi | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet | |
| Visakhapatnam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Vishākhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Vishākhapatnam and nearby locations:
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Rukesh Kumar
(@rukeshkumarb) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Hi Team, It's been a week that I am chasing this request but no response from your customer service I am fed up with your service. Your ACT Fibernet ticket no SR10740702638922
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Venkatesh palakurthi
(@Venkateshvinky) reported
from
Vishākhapatnam, State of Andhra Pradesh
@TRAI @ACTFibernet Internet is not working since morning around 10:30 AM ,called customer care service multiple times, issue is resolved till now ,can you please ask your team to fasten up , will share details once you respond .
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sandy
(@santoshroony) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet pls help today no net full day, how it will be merry Christmas dear,, ACT Fibernet A/cNo 107743609013.
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service
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Suresh Mulagapaka
(@Suresh2830) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet hello team, I payed for new connection on July 3rd but no connection as of now and also customer care no are not working.
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Phani Datta
(@Datta1499) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet I've sent an email on June 4th and again on June 16th regarding discontinuation of my connection in Bangalore, I have not gotten any reply other than automated response. Could you please cancel my connection!!!
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Hemanth kumar
(@hemanthdev_) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet @ACTFibernet Account:107707141288 SR1078676193522 .WE have raised multiple complaint about the internet is not working.But Your team is not responding us. I have sent the mail to appellate also. no respone #Support #poor #worst #noservice by ACT team.
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet There is still no response...no one even called to explain the problem...this shows arrogance of the Act
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet You are making it a hell....please stop acting and start to act....internet connection problems should be resolved immediately... on-line classes and office work is impacted because of your late response...
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Bharat raj
(@Bharatraj274) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet Dear act fibernet. Iam from Visakhapatnam my complaint number is SR 10739864502142 I raised complaint (unable to use internet) yesterday morning 11 am. Still any one didn't respond my call and email. Please intimate to consern department to solve as early aspossible
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vamsiwithclick
(@vamsiwithclick) reported
from
Vishākhapatnam, State of Andhra Pradesh
Hi @ACTFibernet we are facing network connectivity issues and max login attempt reached #needhelp asap
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MR_BEARDO
(@sagarpatnaik19) reported
from
Vishākhapatnam, State of Andhra Pradesh
One of the worst experience ever had with @ACTFibernet i have registered a complaint 3 days back but still today no response from the technical support team or else from the customer support.. i did a mistake by choosing @ACTFibernet for my internet services..
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Chintala Sai
(@ChintalaSai42) reported
from
Vishākhapatnam, State of Andhra Pradesh
Dear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet what a waste service from you....no response or immediate service to internet problems...online classes and office work is impacted from yesterday....please refund and I shall change to a different service provider
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
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Santosh Mithireddy
(@SantoshMithire2) reported
from
Vishākhapatnam, State of Andhra Pradesh
One of the worst irritating by @ACTFibernet employee who was telling lies since morning onwards because of his lies I am unable to attend my company conference I was ashamed of choosing this @ACTFibernet one of the worst ever seen who is not picking my phone call @ACTFibernet
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naiduART
(@naidu_art) reported
from
Vishākhapatnam, State of Andhra Pradesh
What is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money
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Goutam Sengupta
(@GoutamSengupta2) reported
from
Vishākhapatnam, State of Andhra Pradesh
@AnushrutiSengu1 @ACTFibernet I have the same problem....in 3 months of service had raised 4 complaints
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Gulnasheen Syed
(@GulnasheenS) reported
from
Vishākhapatnam, State of Andhra Pradesh
Absolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet
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Aditya
(@Aditya_govi) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet am having no internet for half of my month, frequent complaints no use. Help me refund the whole amount. This is clear cheating
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mariya Babu
(@mariyababu99) reported
from
Sangāreddi, Telangana
@ACTFibernet @ACTFibernetHYD I have raised a Request#SR10161002382827 as I didn't received the power consumption charges since 16 months for your act box connected to my home power.tried to talk to customer support multiple times to get the status but they are dropping the calls.
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DHEERAJ PRAKASH P
(@DHEERAJPRAKASHP) reported
@ACTFibernet I had raised a service request on 19th Aug to remove the junction box as the construction at my place is getting obstructed. Till today there has been no action despite multiple calls. You had the audacity to close the case without my consent too.
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KY Reddy
(@KYReddy16) reported
@ACTFibernet my service SR10161468297792 raised today morning, a day passed away no response no update... you should feel some decency in giving updates to customers. You should feel shameful to provide such poor services and to claim No:1 in the industry. wooooorst
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Vinay
(@vinay7584) reported
@ACTFibernet We are providing the power supply to the power box for ACT internet service from past year( Aug 2020) and we have been promised of power refund. But its not fullfilled... Worst servies ever. Never should anyone provide power.
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Durba
(@durba1985) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I raised a service request yesterday. My wifi isn't working at all. I have not received any communication from ACT till now about resolving it. Will anything be done or not?
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Krutika
(@krutika_ganeru) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD is the internet down? There is no internet service since an hour . Area: Barkatpura. Pleaseget this resolved asap. Have raised a complaint too.
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DHEERAJ PRAKASH P
(@DHEERAJPRAKASHP) reported
@ACTFibernet Therefore I decided to take off the connectivity of few lines from the junction box. Now I see some action where the so called “Network Engineer” comes to my place asking if he could check the junction box as my neighbours are facing connectivity issues.
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Josh
(@IamJoshHi) reported
@ACTFibernet What are you located looking at? The customer support team has disconnected the call twice now... They say the resolution time is 28th... No internet from 25th where I have paid 3658 for 6 months and you are holding the account for 251 rupees.
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Mohammad Mahefooz
(@mahefooz) reported
@ACTFibernet @ACTFibernetHYD SR10161489816182, Internet down from many hours, still not resolved. Why is it taking ages to resolve?
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Aman Singh
(@drumaxOP) reported
@ACTFibernet @ACTFibernetHYD Acc No: 101009798493. Firstly I wasn't informed that the name change will cause my internet to not work for four long hours. And now even after the 4hour mark is done, the internet is still down. Please fix it at the earliest and give me an ETA.