ACT Outage Report in Vishākhapatnam, State of Andhra Pradesh

@ACTFibernet That never happens

@ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……

@ACTFibernet worst app developed by your company can't even change plan can't even view daily usage data and we also can't pay the bills

@ACTFibernet Worst ..worst..worst internet service provider at my place , gets disconnected atleat 5 to 6 times in a month and takes atleast 48 hrs to get resolved, no use to stay with your service, hindering our work in peak business hours.

@ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago

@ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.

@ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv

@ACTFibernet: Why your connectivity will disconnect every week? We have taken the connection 15 days back and this is the second time no connectivity. The worst service I have ever seen. I think it’s better to cancel rather than followup with your people l.

@ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen

Dear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT

@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.

@ACTFibernet Need call back.. or resolve the issue.. what is taking you guys so long ??

@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.

Dear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)

@ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken

@ACTFibernet why does your service suck so much?? No response even when a complain is raised???

@ACTFibernet no one is came resolve the issue

@ACTFibernet Your Customer Care Service Member Have Responsed Very Politely and He assured to solve it asap!! Thank You!!

@ACTFibernet Worst Service 🙏No Customer Care Service 🙏

What is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money

Dear @ACTFibernet , May I know what is the maximum Frustration level you could deliver to the customer. You have taken money and still I'm waiting for installation if you couldn't do who gave you the right to take money?

Is @ACTFibernet down in Bangalore; many facing issues; may be some wire hanging somewhere should be cut; @Rajeev_GoI this is our Digital India where corrupt @BBMPCOMM takes no action to force them to follow law

@ACTFibernet warning people do not use these idiots connection , go for jio much more reliable. ACT u will see so many disconnection issues it's not even a joke whenever they want they bring down there servers and same excuse everytime : fibre cut fibre cut fibre cut all the time

@ACTFibernet there are frequent issues with port. I had raised two issues in last seven days. Refer to your DM for ticket numbers. Can you look into it and fix this from reoccurring.

Dear ACT, Please have some customer support call service @ACTFibernet

@ACTFibernet What's wrong with your connectivity? It's spotty for the past few days and has been completely down for over a couple of hours. Should I dedicate an hour every week to call customer support and raise complaints? This is laughable.

@ACTFibernet worst service in the world 😡every time in night i got high ping … why i pay 1500/month . Sorry i need to switch internet service provider

@ACTFibernet Waiting for a resolution past 3days why such a pathetic service

@ACTFibernet Very poor service in Whitefield Bangalore, no response on the ticket raised pathetic service Customer service pathetic

@ACTFibernet I want to change the phone number of my connection as I have issues receiving OTP from yoh. Could you help ?