ACT Outage Report in Villivākkam, Thiruvallur, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Villivākkam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Villivākkam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near Villivākkam, Thiruvallur, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Villivākkam, State of Tamil Nādu
Latest outage, problems and issue reports in Villivākkam and nearby locations:
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Kalyani Kanti
(@swatirockz) reported
from
Saidapet, State of Tamil Nādu
@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet worst customer service
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Felix John - Bicycle Mayor of Chennai
(@fmrock) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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Rahul Srinivasan
(@rahul_s_vasan) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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gopi krishna
(@GopiStm) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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Cinema Karthikeyan
(@karthikrubilux) reported
from
Sembiyam, State of Tamil Nādu
@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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logical indian
(@iamthebest79) reported
@ACTFibernet dear team your app is crap and ******...my net is down since morning...to raise a ticket app not opening ... complained earlier on this app issue but no action Account 102738414831
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Teatime With Swathi
(@Swathiikaa) reported
@ACTFibernet When can I expect a solution boss. When we miss target date topsy bills act charges penalty of some amount same should be implemented over customer issues are not fixed on time it should be penalty to getter better service. No update even after 24 hours . I might take it legally
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Anita Babu
(@Anie235) reported
@ACTFibernet Let ME share the update: it was a power issue & it took your geniuses more than 24 hours to realise it! Shame!
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MS.Syed Ali
(@MSSyedAli3) reported
@ACTFibernet I don't now what's worng with you guys daily call comes from ACT before listening my concern call will disconnect. Bludy nonsense!! Iam warning iwill give complaint in police station by doin faroud service by guys. Syed Ali 9986307766 i have taken 75mbps plan and i
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Md Faisal Alvi
(@mdfaisalalvi) reported
@ACTFibernet @mangaliravi24 Why should we send a private message to you, do you have solved our's problems when we sended the proof and issues in private
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Prasanth P
(@Prasant38926995) reported
@ACTFibernet All troubleshooting including clearing cache is always done and my setup is not new. When I raise a SR, they would change something in backend and the speeds resume. After few days again it gets back to slow speeds. Not sure what config is updated in backend which is always reset
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Anita Babu
(@Anie235) reported
@ACTFibernet Account ID is 110642225181. It’s highly shameful that NO employee in this area has come to check the problem. No one had the decency to pick up the phone either! You need to compensate us for the lack of service
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Ganapathi
(@GanapathiA) reported
@ACTFibernet I'm really disappointed and fed up with your services and frequent disconnection of the internet. I'm amazed by your reply but no courtesy call to know what the customer is undergoing the pain rather good in tweeting the good thing but not the bad experiences.
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Pranav Pisharady
(@PranavPisharady) reported
@ACTFibernet sucks !. A late fee of ₹150 is unacceptable. I made the payment a few minutes late! Have a reasonable amount of time in place so people can make the payment. DISAPPOINTED in @ACTFibernet service. Never using them again!
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Anita Babu
(@Anie235) reported
Shameful service @ACTFibernet Vasant Kunj, New Delhi! Net has been down whole day & NONE of ur reps even pick up their phone. Is this your idea of customer service? @jagograhakjago