ACT Outage Report in Sembiyam, Chennai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Sembiyam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sembiyam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Sembiyam, Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Sembiyam, State of Tamil Nādu
Latest outage, problems and issue reports in Sembiyam and nearby locations:
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my act is not working and your complaint number is also not working
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
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Shrii
(@Ramshriii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet issue with plan customer care not giving proper response. #actcheat
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Dinesh R@n@
(@D_i_n_e_s_h_R) reported
from
Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ
(@vigxter) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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Vinoth Rathore
(@vinothrathore) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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Maddy
(@distilled_view) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am having an issue that is not available on your app. Please reach out
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Sammienatorr
(@sammienatorr) reported
from
Sembiyam, State of Tamil Nādu
.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
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PRASANTH
(@Prasanth_M_Keys) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet 4th day issue exist same
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vikash b
(@vikashvas2002) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
Worst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
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PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vishnu Vardhan Singh
(@VishnuPichai) reported
I totally dissatisfied and disappointed with your @ACTFibernet services. Raised complaint 24 ago but still I didn’t get any call/response from supervisor/head. Finally i got to know that your team failed in providing services. If you agree for this point(1)
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Manu_Reddy1992
(@ManuReddy1992) reported
@ACTFibernet @ACTFibernetHYD Hi Team I am having bad issue with Act fibernet.. Your network is charging 1300 for 15days and disconnected my connection adn saying illogic things while asking to them.solve my issue
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Ankit Singh
(@aksankit_) reported
@ACTFibernet It's absolutely disgusting and frustrating. I have been discussing since 2 days with different customer care executives for installation and all of them have got different tricks to fool the customer but none have got any resolution even after Full payment.
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Gokul
(@rockingokul85) reported
@ACTFibernet Hi Team, my internet is down since morning. My complaint no: SR10364137001834. Please help to address this issue ASAP as current scenario is working from home.
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Tracmar@DCUO
(@Sarat_Chimp) reported
@ACTFibernet Internet services including the ACT app are down for some time now. Is this a new technique to ensure that no tickets would be raised for disruptive services?
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iam
(@iluvmywayoflife) reported
@ACTFibernet you & your team are shameless and hopeless. It's been more than 30hrs & I haven't got any call back on my billing issue and account suspension. #ShameonACT
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Sujit
(@Sujit06013090) reported
@ACTFibernet Your internet connections is getting disconnected so often that it becomes extremely difficult when working from home. Repeated complaints have not help resolve this issue. Can someone intervene and have this resolved without ant further delay.
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shannu
(@shannudandolu) reported
@ACTFibernet Such a bot reply. You extended the timeline to fix. That’s all you can do? You kinda ruined customers time
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rkatikam
(@rkatikam) reported
@ACTFibernet had a terrible installation experience. The installation guy was on mob calls non-stop. 1. Promised internet speed not tested and not shown. Even now it is well below the plan speed
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mohammed omar
(@Omar_2079) reported
@ACTFibernet @ManojTamilaras Worst service. Issue not resolved within the given time. Issue still persists. No proper response from customer service team except it will take max 24 hours. Despite the engineer visiting my place in the working hours issue was not resolved. Pathetic service....