ACT Outage Report in Sembiyam, Chennai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sembiyam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sembiyam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Sembiyam, Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Sembiyam, State of Tamil Nādu
Latest outage, problems and issue reports in Sembiyam and nearby locations:
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
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marketsfan
(@vm285) reported
from
Chennai, State of Tamil Nādu
@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
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Abishek Venkatesh
(@abishek_1997) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?
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Ravi
(@Saravanan_Ravii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet No Proper communication between your Customer Care & Technical Team. No Internet - Register a complaint on the App The Technical Person comes & says it's just a server issue & it'll get resolved in 30 minutes since 5pm on Oct 20 & nothing is fixed.
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
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Nrusimhan Seshadri
(@Nrusimhan1) reported
from
Chennai, State of Tamil Nādu
Is there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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Sainath S.R
(@sainathsr95) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller
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Ravi
(@Saravanan_Ravii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vivek Shah
(@yvek13) reported
@ACTFibernet Extremely poor service. I am determined to change my service provider. If any sincerity is left, request responsible officer to connect with me. I am extremely frustrated with your customer care.
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Aswin s
(@aswinseditor) reported
@ACTFibernet facing problem
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sunil m
(@M_V_Sunil) reported
@ACTFibernet Hey team again the same issue there is no internet and response from your customer care is worst and they didn't even talk they are talking to some one beside and not listening to what I am saying SR10166427512574
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Raghav Anirud
(@RaghavAnirud1) reported
@ACTFibernet so this is the third time I have to remind you of a basic service a customer expects
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Barnali Sarmah
(@Barnali83951328) reported
@ACTFibernet I had a conversation with Shabana. Very very very rude. 1st she said there is outage at my area. I am very frustrated with all customer care agent and Engineers. This Girl Shabana was showing disgusting attiture without any reason.
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SUMOY
(@sumoyhalder) reported
@ACTFibernet very disappointed with the rude behaviour of your customer care executive "Farhan". Pls trace the call made at 14:00 to 14:09 IST, go through the call recording. @jagograhakjago(1/2)
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Batman
(@ajaysenareddy) reported
@ACTFibernet I am unable to connect to internet since morning and also raised the complaint but upto no avail. What kind of dumb service is this. This is not the first time I am having the issue.
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Sushanth Singh
(@SushanthSingh17) reported
@ACTFibernet Iam facing this internet connection drop every month 3 to 4 times and 3 to 4 days iam not getting internet . There is no proper resolution till now and there is no supervisor or lead who we can talk with . I need a call back from any superior team regarding my issue
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🔥 StaRRR Salmon RRRaju 🦁
(@GangulyWorld) reported
@ACTFibernet worst. ...Not even refunding the amount that I need to get
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SD Bharadwaj
(@sanjaydath09) reported
@ACTFibernet no Internet from today afternoon. What is the issue?