ACT Outage Report in Sembiyam, Chennai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sembiyam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sembiyam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet
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Wi-fi
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Total Blackout
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E-mail
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Phone
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TV
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.ACT Issues Reports Near Sembiyam, State of Tamil Nādu
Latest outage, problems and issue reports in Sembiyam and nearby locations:-
जय श्री गणेश। (@sampavar) reported from Saidapet, State of Tamil Nādu
@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Deepak Gopal (@deepakgopal19) reported from Chennai, State of Tamil Nādu
@hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings
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MANIMARAN A (@manimaran0115) reported from Saidapet, State of Tamil Nādu
@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
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Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!
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Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu
@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
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Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu
@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
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Prince Solomon (@princeutters) reported from Saidapet, State of Tamil Nādu
@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
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aspire Swaminathan (@aspireswami) reported from Chennai, State of Tamil Nādu
Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Rohit Suresh (@rohitkadaksures) reported from Chennai, State of Tamil Nādu
@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Rohit Suresh (@rohitkadaksures) reported from Chennai, State of Tamil Nādu
@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, State of Tamil Nādu
@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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Dr. Biglee Murali (@bigleemurali) reported from Chennai, State of Tamil Nādu
@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
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krsasu (@krishchokurei) reported from Chennai, State of Tamil Nādu
@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, State of Tamil Nādu
@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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Sai Santhosh S (@SaiSanthoshS) reported from Chennai, State of Tamil Nādu
@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
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Venugopalan (@Venugopalan17) reported from Chennai, State of Tamil Nādu
@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Venugopalan (@Venugopalan17) reported from Chennai, State of Tamil Nādu
@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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Srireng David (@srireng) reported from Chennai, State of Tamil Nādu
@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
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Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu
@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu
@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
ACT Issues Reports
Latest outage, problems and issue reports in social media:-
Avinash (@upadhya28) reported
Dear ACT, Please have some customer support call service @ACTFibernet
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Deepabali (@Deepabali) reported
@ACTFibernet What's wrong with your connectivity? It's spotty for the past few days and has been completely down for over a couple of hours. Should I dedicate an hour every week to call customer support and raise complaints? This is laughable.
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HINDUSTANI🇮🇳🇮🇳 (@HINDUSTANI1818) reported
@ACTFibernet worst service in the world 😡every time in night i got high ping … why i pay 1500/month . Sorry i need to switch internet service provider
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Hariharan (@Hari9886682299) reported
@ACTFibernet Waiting for a resolution past 3days why such a pathetic service
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Hariharan (@Hari9886682299) reported
@ACTFibernet Very poor service in Whitefield Bangalore, no response on the ticket raised pathetic service Customer service pathetic
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ramakrishna kamath (@sachaikarakwala) reported
@ACTFibernet I want to change the phone number of my connection as I have issues receiving OTP from yoh. Could you help ?
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Viswanatham Mahendra (@vmhkr) reported
@ACTFibernet I want to know who raised this ticket SR1046740485549. He disconnected my call without resolving customer queries. Paid 295/- for owner name change request on 23rd March, still owner name didn't changed. Such a irresponsible customer care it is.
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Rakesh A K (@Rakesh_Kanda) reported
@ACTFibernet worst customer care ever issue not resolved since 12hrs Complaint num: SR10267399304123
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Syed Aysh (@SyedAysh1) reported
@ACTFibernet Dear ACT, I have been using your Internet and lately my Wi-Fi going off if there is a power outage. I have a powerback (Inverter-Battery) at my home. My computer which is connected using Ethernet cable just works fine with the inverter. But the Wi-FI isn't. Pls help.
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durgaprasad (@imdurgaprasad61) reported
@ACTFibernet hi please help me with act connection relocation