ACT Outage in Vijayawada, Krishna, State of Andhra Pradesh

@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏

Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.

@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT

@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE

@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT

@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend

@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.

This is terrible, isn't it? @ACTFibernet

@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.

@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.

Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..

@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!

@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur

@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet

@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen

@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks

@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.

@ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection

@ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT

@ACTFibernet my Ticket no:SR1054017100832 for internet is down for last 72 hours (3 days) no proper response from your local team as well as your CC executives. Waiting for your reply. Thanks

@ACTFibernet Dear team, not yet receive any call please check and resolve this issue

@ACTFibernet no internet from last 4 hr. Your app is also worst. Your support staff also doesn't contact even after raising querty with ticket no. Should I switch to @JioCare

@ACTFibernet no internet from last 4 hr. Your app is also worst. Your support staff also doesn't contact even after raising querty with ticket no. Should I switch to @jiofibre.

@ACTFibernet If proper response is not received within today. Am gonna sue you. What your customer representative is doing?

@ACTFibernet Do you think customer is fool. Kindly help me @JioFiberChennai

@ACTFibernet Had a call with ur representative Ravi Naik. He has assured that he will resolve the issue ASAP. Will followup tomorrow.

Worst Internet service provider is @HathwayBrdband there is no clear customer care number for raising complaints and I need to wait for more than hour in the customer call, regret switching from the @ACTFibernet which had the best service.

@ACTFibernet another connection also unstable 110000022100 repeated complaints not heeded

@ACTFibernet impossible to reach customer device or fix connection for over a month; ac num 110000024205 tel number of subscriber can’t be reached as he’s abroad. How do we get this rectified

@ACTFibernet ACT Internet down yet again. Getting from bad to worse. service request number SR11060542311412. After remaining down for 23 hours last Saturday once again down