ACT Outage Report in Vijayawada, Krishna, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Vijayawada, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vijayawada and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
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ACT Issues Reports Near Vijayawada, State of Andhra Pradesh
Latest outage, problems and issue reports in Vijayawada and nearby locations:
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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Blazewadian 🔥
(@mohan0784) reported
from
Vijayawada, State of Andhra Pradesh
@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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Nandan Vasudevan
(@VasudevanNandan) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..
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Naveen Rao
(@naveenraoJSP) reported
from
Mangalagiri, State of Andhra Pradesh
Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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👑
(@Chaitu7589) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE
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dr.kishore k
(@ayan_sree) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen
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anvesh gummadi
(@anveshgumadi123) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection
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iRahim..!
(@Rahim_Chotu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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sripavankumar
(@sripavankumar) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet my Ticket no:SR1054017100832 for internet is down for last 72 hours (3 days) no proper response from your local team as well as your CC executives. Waiting for your reply. Thanks
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Saleem Dudekula
(@saleemcena) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
This is terrible, isn't it? @ACTFibernet
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bapi
(@bapi24) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Maddy (Madhusudan)
(@maddysutrave) reported
@ACTFibernet Frequent disconnection of internet. Complained this morning on the app. Your engineer called us and asked us not to complain on the App and to personally call him to resolve issues. Is ACT changing the way complaints being handled ?
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Suneel Kumar Appaji FCA & IP
(@creativeappaji) reported
@ACTFibernet Just now received this sms means fault is with your company service Request CONSENT for our engineer to visit you. We will follow all safety precautions. SMS 'AGREE' to 9632711600 or leave a missed call on 7406380033. Team AC atT11.50
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Praneeth Maddala
(@PraneethMaddala) reported
@ACTFibernet horrible response from agents they are taking work from home advantages and disconnecting calls while keeping it in hold for long time. Yesterday I spoke to Suresh (Floor supervisor) and today with Sruthi. They are least bothered about the requests
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Manohar Kumar
(@Manohar_KJ) reported
@ACTFibernet Your ticket no SR10156080475252 is closed. To REOPEN ticket reply N to 9632711600 ACT Fibernet I've reopen as again my speeds are throttled down to 1Mbps ? This is way too worst than expected from you.
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Smruthi Vurity
(@VuritySmruthi) reported
@ACTFibernet very bad... @narendramodi177
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Smruthi Vurity
(@VuritySmruthi) reported
@ACTFibernet people this network only pretend to be best.. but it gives very bad service... almost 4 days my issue is not solve.. plz dnt believe it....
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food4thought!
(@VkSharath) reported
@ACTFibernet Another day and still no response or resolution.. How difficult is it for your refund/escalation team to coordinate for a straightforward refund? Is your team really so incapable?
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Karthik S Manikuttan
(@vava_kuttan) reported
The only reason your customers like use your crappy service is because of our time constraints. Anyways iam planning to end your service. @ACTFibernet #ActFibernet
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Phani Raj Gautam🍥
(@ursgautam) reported
@Airtel_Presence Its been another day completely and airtel did not show up again. This is very very bad experience with #airtel while many are going above and beyond during #CovidIndia #Airtel is not even doing its job after 11 days . Such a shame. @ACTFibernet is far better than you.
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Sai Vamshi Reddy V
(@saivamshirv) reported
@ACTFibernet It is fourth day that I raised a complaint. No progress till time , nt even a call from technician.The ticket was even closed without resolving.I have reopened it. WillACT compensate for lost 3 days of my work ?No right? Atleast resolve SR10156090418702 immediately.