ACT

ACT Outage Report in Thāne, Thane, State of Mahārāshtra

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thāne, State of Mahārāshtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thāne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thāne, Thane, State of Mahārāshtra 07/01/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thāne, Thane, State of Mahārāshtra

The most recent ACT outage reports came from the following cities: Mumbai.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Thāne, State of Mahārāshtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • tpranaya Thaps (@tpranaya) reported from Mumbai Suburban, State of Mahārāshtra

    @ACTFibernet still the complaint remains unsolved even after 2 months

  • SujataT07213890 Sujata Tiwari (@SujataT07213890) reported from Mumbai Suburban, State of Mahārāshtra

    @ACTFibernet Connection not activated even after 7 days.While you guys chase for payment so religiously, and become mum when it comes to delivery part. Crappy Service Levels.

  • fotugrapher Manoj Jaiswal (@fotugrapher) reported from Mumbai Suburban, State of Mahārāshtra

    @ACTFibernet Your are an organisation related to entertainment and my issue was with a health insurance company. Why you asking me for my contact details?

  • modynishant Nishant Mody (@modynishant) reported from Mumbai Suburban, State of Mahārāshtra

    @VishalS07751343 @ACTFibernet @airtelindia @HathwayBrdband I would advise you to switch to anything apart from @HathwayBrdband their service is pathetic.

  • KSachdva Karan Sachdeva (@KSachdva) reported from Mumbai Suburban, State of Mahārāshtra

    @ACTFibernet You don’t seem to care, either fix this or refund the money.

  • NawedKhan_ Browncoat (@NawedKhan_) reported from Mumbai Suburban, State of Mahārāshtra

    @rohitbarker @ACTFibernet Time to cancel them.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ravinparikh Ravin Parikh (@ravinparikh) reported

    @ACTFibernet I had paid for the Mesh Router on 24.6.2025 & was told that it would be installed in 2 working days, made 3 to 4 follow up calls but in vain. 8 days & yet no one has called & nor has the Mesh router been installed. Pathetic customer service & absolutely annoying.

  • Sushant0706 Sushant Dubey (@Sushant0706) reported

    @ACTFibernet I reactivated my connection on June 16 with the ₹799 plan. I'm being shown ₹1500 due till July 15, but I want to disconnect today (July 2). Please confirm the pro-rata amount I actually need to pay till today and help with immediate disconnection. #ACTFibernet

  • Trilokee_3 Trilokee Gupta (@Trilokee_3) reported

    @ACTFibernet This is all about your service,if I request a new connection then it will be done on same day but for shift connection taking 4 days? Ppl will leave if won't value your existing customer.

  • _ganesans Ganesan Sankaran (@_ganesans) reported

    @rnyayapati @ACTFibernet @TRAI on top, the email states, they are keeping my money safe in the event that I come back as a customer - so basically, keep money in the name of NO REFUND

  • _ganesans Ganesan Sankaran (@_ganesans) reported

    @rnyayapati @ACTFibernet @TRAI ACT has blocked my email ID. Internet was not working for days on end and hence, I cancelled the subscription. Apparently, their refund policy is NO refund - so to suppress my reminders and escalation, they have blocked my email ID itself - ID-10-Ts - no means to connect

  • SumiitGaurr Sid Sharma (@SumiitGaurr) reported

    @anshika16_ @ACTFibernet ACT Fibernet is one of the worst broadband services I've ever experienced. Over 20 days post-disconnection, and still, no one has shown up for router pickup or refund processing. When I disconnected due to no internet issue, no technician visited for a week to resolve the problem

  • imdravidanstock Vinod Kumar (@imdravidanstock) reported

    @ACTFibernet I’ve been waiting over one month for my 4K set‑top box. Ramya assured delivery in 24 hrs, yet there’s been no response from customer care or her. This is unacceptable. @TRAI_official, kindly intervene and help resolve this. #CustomerComplaint #ACTFibernet

  • Bharath39013812 Bharath (@Bharath39013812) reported

    @ACTFibernet No resolution or no replies from your side you cheap @ACTFibernet .

  • _ganesans Ganesan Sankaran (@_ganesans) reported

    .@ACTFibernet You have the audacity to block my email ID for raising a customer service request @TRAI - do you have any role to monitor this or is it just on paper - a consumer is blocked from connecting with the customer service

  • unknown_voice0 Anonymous (@unknown_voice0) reported

    Public Warning 🚨 Avoid @ACTFibernet if you value your time & money. • High ping • Connection drops • Red light issues • No refund/support Worst experience ever! Not for gamers/streamers. #ACTFibernet #InternetFail @DoT_India @jagograhakjago