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ACT

ACT outages and service status in Mumbai Suburban, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • The most recent signal from this area was received May 1, 10:14 PM GMT+5:30.
  • 100% Wi-fi (100%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at ACT

ACT is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent ACT outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Wi-fi 2 days ago
Mumbai Wi-fi 27 days ago
Mumbai Wi-fi 3 months ago
Mumbai Internet 5 months ago
Mumbai Internet 5 months ago
Mumbai Internet 5 months ago

Nearby cities with recent reports

Mumbai

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    @VishalS07751343 @ACTFibernet @airtelindia @HathwayBrdband I would advise you to switch to anything apart from @HathwayBrdband their service is pathetic.

  • NawedKhan_
    Browncoat (@NawedKhan_) reported from Mumbai Suburban, Maharashtra

    @rohitbarker @ACTFibernet Time to cancel them.

  • KSachdva
    Karan Sachdeva (@KSachdva) reported from Mumbai Suburban, Maharashtra

    @ACTFibernet You don’t seem to care, either fix this or refund the money.

  • fotugrapher
    Manoj Jaiswal (@fotugrapher) reported from Mumbai Suburban, Maharashtra

    @ACTFibernet Your are an organisation related to entertainment and my issue was with a health insurance company. Why you asking me for my contact details?

  • SujataT07213890
    Sujata Tiwari (@SujataT07213890) reported from Mumbai Suburban, Maharashtra

    @ACTFibernet Connection not activated even after 7 days.While you guys chase for payment so religiously, and become mum when it comes to delivery part. Crappy Service Levels.

  • tpranaya
    Thaps (@tpranaya) reported from Mumbai Suburban, Maharashtra

    @ACTFibernet still the complaint remains unsolved even after 2 months

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SKaashyapa
    supreeth_kaashyapa (@SKaashyapa) reported

    @ACTFibernet Not even a single change… more than 24hrs no network shame on u ppl …

  • abhinavkrdubey
    Abhinav Kumar Dubey (@abhinavkrdubey) reported

    @ACTFibernet @ACTFibernet ETR changed again for SR10280009387674. If @reliancejio had their fiber in our area. I wouldn't have taken your ****** connection. And no resolution, it's been 48hours. FIX IT

  • NanBengaluriga
    Bengaluriga (@NanBengaluriga) reported

    @ACTFibernet This is not at all acceptable. Provide service to the customers in Karnataka in Kannada. #serviceinkannada #kannada

  • adeatii
    Adithi (@adeatii) reported

    @ACTFibernet It’s been more than 24 hours since the WiFi has been down, there’s gotta be something you can do to fix this @ACTFibernet

  • hystercy
    Hyster (@hystercy) reported

    @ACTFibernet , I was told a representative will call me in 48 hours, no one did Earlier they said it’s junction box issue, then main line issue, now they are claiming flooding Who is incharge ? All of my work has come to a halt and I am facing penalty

  • ANagshenkre
    Anand Nagshenkre (@ANagshenkre) reported

    @ACTFibernet @ACTFibernet Internet is still not working ! Your technical team is only revising the timeline after every 4 hours. And am not paying the money for these technical issue window , kindly do not include in bill.

  • hypnoindian
    sadakathullah khan (@hypnoindian) reported

    @ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    Dear @ACTFibernet , Our Complaint Number: SR10280074932684, I have Raised the issue since Morning, But Still I didn't get any Solution. I'm Trying to contact Your agent but they are responding. I need the Solution.

  • MayaRao
    MayaRao (@MayaRao) reported

    ACTFibernet No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.

  • Akshay20031025
    Akshay (@Akshay20031025) reported

    @ACTFibernet The wifi is not working from 29th April and still the issue is not resolved. Everyday they are pushing the resolution date to the next day. What sort of service is this