ACT outages and service status in Mumbai Suburban, Maharashtra
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent ACT outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 26 days ago |
|
Mumbai
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Internet | 30 days ago |
|
Mumbai
|
Internet | 2 months ago |
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Mumbai
|
Wi-fi | 2 months ago |
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Mumbai
|
Internet | 2 months ago |
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Mumbai
|
Wi-fi | 3 months ago |
Community Discussion
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ACT Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Sujata Tiwari (@SujataT07213890) reported from Mumbai Suburban, Maharashtra@ACTFibernet Connection not activated even after 7 days.While you guys chase for payment so religiously, and become mum when it comes to delivery part. Crappy Service Levels.
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Manoj Jaiswal (@fotugrapher) reported from Mumbai Suburban, Maharashtra@ACTFibernet Your are an organisation related to entertainment and my issue was with a health insurance company. Why you asking me for my contact details?
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Browncoat (@NawedKhan_) reported from Mumbai Suburban, Maharashtra@rohitbarker @ACTFibernet Time to cancel them.
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Thaps (@tpranaya) reported from Mumbai Suburban, Maharashtra@ACTFibernet still the complaint remains unsolved even after 2 months
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Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra@VishalS07751343 @ACTFibernet @airtelindia @HathwayBrdband I would advise you to switch to anything apart from @HathwayBrdband their service is pathetic.
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Karan Sachdeva (@KSachdva) reported from Mumbai Suburban, Maharashtra@ACTFibernet You don’t seem to care, either fix this or refund the money.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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veerarock (@tangelea) reported@ACTFibernet How long am I supposed to wait? It’s been nearly 22 hours since I reported the issue, and there’s still no resolution. Every time, the 1st and 2nd ETA are missed, and a new ETA is given. Technician Sravan is not responding to my calls. This is unacceptable.@ACTFibernet
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K (@Kritikaa014) reported@JioCare useless service from @jio_fiber ..no internet, no supervisor escalation. @ACTFibernet do you guys provide better service than this ?
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Eshwar Arya🇮🇳 (@EshwarAyan786) reported@ACTFibernet The same issue with @ACTFibernet persisted multiple times & i shud be blamed for believing that they would change & make the things work quicker. Why they are taking customers for granted & simply updating ETR without doing anything in reality. #Patheticservice
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ManiAC (@HereIsMani13) reported@ACTFibernet Hi team, I raised a request for relocation with ticket number: SR10381244929734. I raised it around July 20 and we had no support with the reinstallation. I called support and tried chat, but to no avail. If this the support I'll get, I'd better switch to Jio-Fiber.
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Charan Chinthapalli (@CH24393) reported@ACTFibernet It's literally come to a point where my current plan has ended and I wanted to shift to a mesh plan and I need to wait for the router delivery before I can pay. They will not even take money in the app, and now I've got no internet service.
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KALPANA (@kmkalpana2000) reported@ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!
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prasant sharma (@prashantvats_px) reported@ACTFibernet The ETR was initially set for 10 AM today, but the ticket has not yet been assigned. Now ETR is revised to 9 PM. Request u to take immediate action, rather than advising patience. If resolution is not feasible, would appreciate the termination & refund of the associated charges.
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veerarock (@tangelea) reported@ACTFibernet As usual, I’ve now received a second ETA. It’s been 24 hours since the issue started, and your team is still working on it. I’m still unable to contact technician Sravan(8712606419), as he isn’t responding to my calls. What kind of support is this? @ACTFibernet @ACTFibernetHYD
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aalap (@aalaprag) reported@ACTFibernet you guys suck, was paying for 150 Mbps plan, got 80 Mbps download speed and 3 Mbps upload speed consistent fluctuations around these for the last 2 months, no solutions from the local technicians or customer support. Asked to disconnect, I was assured I’ll get a refund prorated basis (customer service rep said this exact thing), but now they are saying you can’t get a refund. I have already moved to a new carrier. Don’t understand how you guys operate. Give **** speed, don’t resolve the issue and then not giving a refund just because. I am going to raise a complain to consumer court for this.
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veerarock (@tangelea) reported@ACTFibernet @FiberAct Worst support experience. Reported the issue yesterday at 5 PM, but still no response. Technician Sravan(8712606419) disconnected my call and isn’t answering. Support team keeps giving scripted replies instead of resolving the issue. Unacceptable service.