ACT outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- ACT generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at ACT
ACT is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent ACT outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 13 days ago |
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Wi-fi | 23 days ago |
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Internet | 29 days ago |
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Wi-fi | 2 months ago |
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Wi-fi | 3 months ago |
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Wi-fi | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Thaps (@tpranaya) reported from Mumbai Suburban, Maharashtra@ACTFibernet still the complaint remains unsolved even after 2 months
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Sujata Tiwari (@SujataT07213890) reported from Mumbai Suburban, Maharashtra@ACTFibernet Connection not activated even after 7 days.While you guys chase for payment so religiously, and become mum when it comes to delivery part. Crappy Service Levels.
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Karan Sachdeva (@KSachdva) reported from Mumbai Suburban, Maharashtra@ACTFibernet You don’t seem to care, either fix this or refund the money.
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Browncoat (@NawedKhan_) reported from Mumbai Suburban, Maharashtra@rohitbarker @ACTFibernet Time to cancel them.
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Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra@VishalS07751343 @ACTFibernet @airtelindia @HathwayBrdband I would advise you to switch to anything apart from @HathwayBrdband their service is pathetic.
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Manoj Jaiswal (@fotugrapher) reported from Mumbai Suburban, Maharashtra@ACTFibernet Your are an organisation related to entertainment and my issue was with a health insurance company. Why you asking me for my contact details?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sachin Gogia (@runthusiast) reported@ACTFibernet - You need to get your ACT together. You have been making false promises openly, whereas the ground truth is that no one cares. On May 29th, I paid you for a plan change to convert to a 6-month plan, which comes with mesh routers. No updates yet! The service request you logged doesn’t even show up in my account. 🤔
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Sriram Rajaram (@Sriram0508) reported@ACTFibernet Mesh network Installation pending since 5 days. Pls check.
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Espikay (@espikay) reported@ACTFibernet Hi, i've been experiencing an outage since afternoon in Uttarahalli, Bengaluru. Please fix this.
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pramodhvittal (@pramodhvittal) reportedDear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct
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Lakhan (@LakhanINTS) reported@ACTFibernet router ticket SR10180951795073 and internet issue ticket SR10181008706246 were closed without my permission and without resolving or attending to the issues. These problems have been pending since 23 June 2026, yet no technician has visited or addressed them.
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Uday (@uday9885) reported@ACTFibernet whats the use of ETR its been 2 days but non from your team has come to site to rectify issue with junction box if your team is so lazy to come to site and fix issue kindly refund my one subscription fee which I paid just 1 day before the issue arise kindly give ETA
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manish kundan (@manishkundan01) reported@ACTFibernet, I paid for a new connection 3 days ago after your team promised installation within 2–3 hours. Since then, I've called customer care every day. Every time, I'm told an engineer will visit "today" yet no one has shown up. #CustomerService #ACTFibernet
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🅰🅱🅷🅸🆂🅷🆃🆄😈 (@ItismeLucifer) reported@Lollubee @ACTFibernet If they close the ticket. Reopen it again and again. Thats the only way to get perm solution.
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ThinkWithPrashant (@Pro_ShantTweets) reported@ACTFibernet What’s the point of paying a premium for your service if, when it matters most, the support is nowhere to be found? It’s been over 2 hours since I raised a ticket, and I haven’t received any response or update. This level of customer support is extremely disappointing. Please resolve this issue urgently.
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GS Viswanathan (@gs_viswanathan) reported@ACTFibernet since last three days my internet down raised ticket simply extending ticket and three time called back office after long que waiting 15 to 20 minutes no proper answer I am using act more than 13 years now forcing me to move another service provider