ACT outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

ACT generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
The most common problems reported in this area mention Wi-fi.
The most recent signal from this area was received Apr 6, 4:52 PM GMT+5:30.

Wi-fi (100%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
Apr 10, 2:50 PM GMT+5:30	0	0
Apr 10, 3:10 PM GMT+5:30	0	0
Apr 10, 3:30 PM GMT+5:30	0	0
Apr 10, 3:50 PM GMT+5:30	0	0
Apr 10, 4:10 PM GMT+5:30	0	0
Apr 10, 4:30 PM GMT+5:30	0	0
Apr 10, 4:50 PM GMT+5:30	0	0
Apr 10, 5:10 PM GMT+5:30	0	0
Apr 10, 5:30 PM GMT+5:30	0	0
Apr 10, 5:50 PM GMT+5:30	0	0
Apr 10, 6:10 PM GMT+5:30	0	0
Apr 10, 6:30 PM GMT+5:30	0	0
Apr 10, 6:50 PM GMT+5:30	0	0
Apr 10, 7:10 PM GMT+5:30	0	0
Apr 10, 7:30 PM GMT+5:30	0	0
Apr 10, 7:50 PM GMT+5:30	0	0
Apr 10, 8:10 PM GMT+5:30	0	0
Apr 10, 8:30 PM GMT+5:30	0	0
Apr 10, 8:50 PM GMT+5:30	0	0
Apr 10, 9:10 PM GMT+5:30	0	0
Apr 10, 9:30 PM GMT+5:30	0	0
Apr 10, 9:50 PM GMT+5:30	0	0
Apr 10, 10:10 PM GMT+5:30	0	0
Apr 10, 10:30 PM GMT+5:30	0	0
Apr 10, 10:50 PM GMT+5:30	0	0
Apr 10, 11:10 PM GMT+5:30	0	0
Apr 10, 11:30 PM GMT+5:30	0	0
Apr 10, 11:50 PM GMT+5:30	0	0
Apr 11, 12:10 AM GMT+5:30	0	0
Apr 11, 12:30 AM GMT+5:30	0	0
Apr 11, 12:50 AM GMT+5:30	0	0
Apr 11, 1:10 AM GMT+5:30	0	0
Apr 11, 1:30 AM GMT+5:30	0	0
Apr 11, 1:50 AM GMT+5:30	0	0
Apr 11, 2:10 AM GMT+5:30	0	0
Apr 11, 2:30 AM GMT+5:30	0	0
Apr 11, 2:50 AM GMT+5:30	0	0
Apr 11, 3:10 AM GMT+5:30	0	0
Apr 11, 3:30 AM GMT+5:30	0	0
Apr 11, 3:50 AM GMT+5:30	0	0
Apr 11, 4:10 AM GMT+5:30	0	0
Apr 11, 4:30 AM GMT+5:30	0	0
Apr 11, 4:50 AM GMT+5:30	0	0
Apr 11, 5:10 AM GMT+5:30	0	0
Apr 11, 5:30 AM GMT+5:30	0	0
Apr 11, 5:50 AM GMT+5:30	0	0
Apr 11, 6:10 AM GMT+5:30	0	0
Apr 11, 6:30 AM GMT+5:30	0	0
Apr 11, 6:50 AM GMT+5:30	0	0
Apr 11, 7:10 AM GMT+5:30	0	0
Apr 11, 7:30 AM GMT+5:30	0	0
Apr 11, 7:50 AM GMT+5:30	0	0
Apr 11, 8:10 AM GMT+5:30	0	0
Apr 11, 8:30 AM GMT+5:30	0	0
Apr 11, 8:50 AM GMT+5:30	0	0
Apr 11, 9:10 AM GMT+5:30	0	0
Apr 11, 9:30 AM GMT+5:30	0	0
Apr 11, 9:50 AM GMT+5:30	0	0
Apr 11, 10:10 AM GMT+5:30	0	0
Apr 11, 10:30 AM GMT+5:30	0	0
Apr 11, 10:50 AM GMT+5:30	0	0
Apr 11, 11:10 AM GMT+5:30	0	0
Apr 11, 11:30 AM GMT+5:30	0	0
Apr 11, 11:50 AM GMT+5:30	0	0
Apr 11, 12:10 PM GMT+5:30	0	0
Apr 11, 12:30 PM GMT+5:30	0	0
Apr 11, 12:50 PM GMT+5:30	0	0
Apr 11, 1:10 PM GMT+5:30	0	0
Apr 11, 1:30 PM GMT+5:30	0	0
Apr 11, 1:50 PM GMT+5:30	0	0
Apr 11, 2:10 PM GMT+5:30	0	0
Apr 11, 2:30 PM GMT+5:30	0	0
Apr 11, 2:50 PM GMT+5:30	0	0

April 11: Problems at ACT

ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent ACT outage reports came from the following cities: Mumbai.

City	Problem Type	Report Time
Mumbai	Wi-fi	5 days ago
Mumbai	Wi-fi	2 months ago
Mumbai	Internet	4 months ago
Mumbai	Internet	4 months ago
Mumbai	Internet	5 months ago
Mumbai	Total Blackout	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

Browncoat (@NawedKhan_) reported 25 minutes ago from Mumbai Suburban, Maharashtra
@rohitbarker @ACTFibernet Time to cancel them.
Sujata Tiwari (@SujataT07213890) reported 34 minutes ago from Mumbai Suburban, Maharashtra
@ACTFibernet Connection not activated even after 7 days.While you guys chase for payment so religiously, and become mum when it comes to delivery part. Crappy Service Levels.
Thaps (@tpranaya) reported 38 minutes ago from Mumbai Suburban, Maharashtra
@ACTFibernet still the complaint remains unsolved even after 2 months
Manoj Jaiswal (@fotugrapher) reported 42 minutes ago from Mumbai Suburban, Maharashtra
@ACTFibernet Your are an organisation related to entertainment and my issue was with a health insurance company. Why you asking me for my contact details?
Karan Sachdeva (@KSachdva) reported 44 minutes ago from Mumbai Suburban, Maharashtra
@ACTFibernet You don’t seem to care, either fix this or refund the money.
Nishant Mody (@modynishant) reported 45 minutes ago from Mumbai Suburban, Maharashtra
@VishalS07751343 @ACTFibernet @airtelindia @HathwayBrdband I would advise you to switch to anything apart from @HathwayBrdband their service is pathetic.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

manuvachanam (@manuvachanam) reported 5 minutes ago
@ACTFibernet Despite your assurances your teams have not cared to attend the issue since the last 3 days !!
Souvik Samantaray (@souvik0725) reported 7 minutes ago
@ACTFibernet @ACTFibernetHYD You keep writing the same generic template message. Words don’t define the commitment, your actions does. So far, your actions have been so bad that I regret choosing you as my ISP. I’ve been waiting since Monday and now it’s end of Thursday
SOHAIL (@MOHAMME99246925) reported 8 minutes ago
@ACTFibernet Wi-Fi keeps getting disconnected frequently. Although I have raised multiple tickets SR10579692477064 to address this, the issue remains unresolved, and the connection continues to be unstable
Odraputra Prataparudra Jagannatha Dasa (@KalingaGajapati) reported 10 minutes ago
Seems like @airtelindia @ACTFibernet have laid off their customer support staff. This is why no one responds to our problems when we reach out.
Karthik Mukund (@karthik_mukund) reported 12 minutes ago
@ACTFibernet Timeline for fix has been extended from 1pm to 8pm today. How many times will the timelines get extended? Can you ask ground staff to call me?
SRKriz (@srkriz26) reported 13 minutes ago
@ACTFibernet @FiberAct How do I talk to agents on Help? I get only automated responses and i responses? @AshwiniVaishnaw Ji there shud be an option for all contact centers to allow customers to chat with humans. Even after paying money, we are forced for this #bullshit
Swarnim (@QuantumStackkk) reported 16 minutes ago
@ACTFibernet The issue is still not resolved, and it clearly shows a complete lack of concern for your customers.
Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported 17 minutes ago
@ACTFibernet Dont i’ve any other work to do?You guys are unable to fix a single problem from last 5 days. If there is some cable issue or any other issue figure it out and replace it.I believe have not taken any sponsorship from you for free for this internet by paying more than other ISP.
§NEERAJ KUMAR§ (@NEERAJ_FORYOU) reported 18 minutes ago
@ACTFibernet Please disconnect my connection refund my money of rs 2740. Worst commitment I had ever worst service @jagograhakjago @ItHyderabad
Gangadhar (@gangadhar8055) reported 18 minutes ago
@ACTFibernet @ACTFibernetHYD Really disappointed with ACT. Internet is not working properly despite raising multiple complaints about buffering and slow speed, and the issue is still not resolved. The only suggestion is to restart the router,but that hasn’t fixed anything.