ACT outages and service status in Mumbai, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- ACT generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- The most recent signal from this area was received May 1, 10:14 PM GMT+5:30.
- Wi-fi (100%)
The latest reports from users having issues in Mumbai come from postal codes 400037 and 400017 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at ACT
ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent ACT outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 4 days ago |
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Wi-fi | 29 days ago |
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Wi-fi | 3 months ago |
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Internet | 5 months ago |
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Internet | 5 months ago |
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Internet | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Thaps (@tpranaya) reported from Mumbai Suburban, Maharashtra@ACTFibernet still the complaint remains unsolved even after 2 months
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Sujata Tiwari (@SujataT07213890) reported from Mumbai Suburban, Maharashtra@ACTFibernet Connection not activated even after 7 days.While you guys chase for payment so religiously, and become mum when it comes to delivery part. Crappy Service Levels.
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Karan Sachdeva (@KSachdva) reported from Mumbai Suburban, Maharashtra@ACTFibernet You don’t seem to care, either fix this or refund the money.
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Manoj Jaiswal (@fotugrapher) reported from Mumbai Suburban, Maharashtra@ACTFibernet Your are an organisation related to entertainment and my issue was with a health insurance company. Why you asking me for my contact details?
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Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra@VishalS07751343 @ACTFibernet @airtelindia @HathwayBrdband I would advise you to switch to anything apart from @HathwayBrdband their service is pathetic.
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Browncoat (@NawedKhan_) reported from Mumbai Suburban, Maharashtra@rohitbarker @ACTFibernet Time to cancel them.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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mohammed ateeq (@ateeqsinwan) reported@ACTFibernet one of the worst internet network SR10280013087124 almost 5 days over there is no fix on internet, even the technician don't receive calls and if any delay means they charge late fees if bill missed, first fix your service, if stil same i wil disconnect..
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im_kumar (@imkumar2255) reported@ACTFibernet Hi, it's almost 4 days in our area ACT wifi not working. Event hough your representative coming and fixing the issue its not fixing permanently. Do you any resolution for this? This is how you give support to your customer?
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ಶರತ್ ಸಿಂಹನ್ ಸಿ ಎಮ್ (@SharathSimhan) reported@ACTFibernet I can see the damage right in front of my house. But I can't see any of your staff working to restore it. It's been more than 24 hours. I didn't see anyone come here. Please get me in touch with the field staff
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Haiku (@riceofsushi) reported@ACTFibernet Give us an ETA. It’s not like we are in Tier 2 or 3 city. We are in Bangalore and the lack of urgency is appaling. With service like this, I am not sure how you keep up with NPS and CSAT scores. If the connection is not up and running by tomorrow, we want a refund
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Bengaluriga (@NanBengaluriga) reported@ACTFibernet This is not at all acceptable. Provide service to the customers in Karnataka in Kannada. #serviceinkannada #kannada
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Akshay (@Akshay20031025) reported@ACTFibernet Hi, It's not yet resolved. Wifi is not working. The ticket id is - SR10280009060194 Kindly check again and confirm
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Saurabh Mathur (@math031991) reported@ACTFibernet Not sure, how can this take two days, but If we delay for one hour in payment then you cancel the subscription and now you are telling me to wait for 24 to 48 hours. I already lost my precious day today and now I just got the message that it will be done tomorrow. @GoI_MeitY
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Abdul Rehman Mohammed (@abdooo186) reported@ACTFibernet. Your sales team lied saying the router was "free" to get the installation. Now that Im asking for a formal letterhead to return the asset, your staff is shouting at me! Is this how you treat customers? Acknowledging return of asset is my right. Stop the harassment
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M D S R (@Mudassi71375896) reported@ACTFibernet Internet issue resolved with changing new Modem, With changing new Modem All The System Network has lost The Connection, and Your Person Harish informed me that He will resolve this problem, and inform your IT department Team Resolve this , but Mr Harish not Responding.
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Arun (@arunswamynathan) reported@ACTFibernet India's leading isp struggling to establish a connection in Bengaluru for a new customer. Struggling technician faulty device fluctuating connection and even after 48 hours no internet. Pathetic