ACT outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

ACT generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
The most common problems reported in this area mention Wi-fi.

Wi-fi (100%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
Apr 21, 11:10 AM GMT+5:30	0	0
Apr 21, 11:30 AM GMT+5:30	0	0
Apr 21, 11:50 AM GMT+5:30	0	0
Apr 21, 12:10 PM GMT+5:30	0	0
Apr 21, 12:30 PM GMT+5:30	0	0
Apr 21, 12:50 PM GMT+5:30	0	0
Apr 21, 1:10 PM GMT+5:30	0	0
Apr 21, 1:30 PM GMT+5:30	0	0
Apr 21, 1:50 PM GMT+5:30	0	0
Apr 21, 2:10 PM GMT+5:30	0	0
Apr 21, 2:30 PM GMT+5:30	0	0
Apr 21, 2:50 PM GMT+5:30	0	0
Apr 21, 3:10 PM GMT+5:30	0	0
Apr 21, 3:30 PM GMT+5:30	0	0
Apr 21, 3:50 PM GMT+5:30	0	0
Apr 21, 4:10 PM GMT+5:30	0	0
Apr 21, 4:30 PM GMT+5:30	0	0
Apr 21, 4:50 PM GMT+5:30	0	0
Apr 21, 5:10 PM GMT+5:30	0	0
Apr 21, 5:30 PM GMT+5:30	0	0
Apr 21, 5:50 PM GMT+5:30	0	0
Apr 21, 6:10 PM GMT+5:30	0	0
Apr 21, 6:30 PM GMT+5:30	0	0
Apr 21, 6:50 PM GMT+5:30	0	0
Apr 21, 7:10 PM GMT+5:30	0	0
Apr 21, 7:30 PM GMT+5:30	0	0
Apr 21, 7:50 PM GMT+5:30	0	0
Apr 21, 8:10 PM GMT+5:30	0	0
Apr 21, 8:30 PM GMT+5:30	0	0
Apr 21, 8:50 PM GMT+5:30	0	0
Apr 21, 9:10 PM GMT+5:30	0	0
Apr 21, 9:30 PM GMT+5:30	0	0
Apr 21, 9:50 PM GMT+5:30	0	0
Apr 21, 10:10 PM GMT+5:30	0	0
Apr 21, 10:30 PM GMT+5:30	0	0
Apr 21, 10:50 PM GMT+5:30	0	0
Apr 21, 11:10 PM GMT+5:30	0	0
Apr 21, 11:30 PM GMT+5:30	0	0
Apr 21, 11:50 PM GMT+5:30	0	0
Apr 22, 12:10 AM GMT+5:30	0	0
Apr 22, 12:30 AM GMT+5:30	0	0
Apr 22, 12:50 AM GMT+5:30	0	0
Apr 22, 1:10 AM GMT+5:30	0	0
Apr 22, 1:30 AM GMT+5:30	0	0
Apr 22, 1:50 AM GMT+5:30	0	0
Apr 22, 2:10 AM GMT+5:30	0	0
Apr 22, 2:30 AM GMT+5:30	0	0
Apr 22, 2:50 AM GMT+5:30	0	0
Apr 22, 3:10 AM GMT+5:30	0	0
Apr 22, 3:30 AM GMT+5:30	0	0
Apr 22, 3:50 AM GMT+5:30	0	0
Apr 22, 4:10 AM GMT+5:30	0	0
Apr 22, 4:30 AM GMT+5:30	0	0
Apr 22, 4:50 AM GMT+5:30	0	0
Apr 22, 5:10 AM GMT+5:30	0	0
Apr 22, 5:30 AM GMT+5:30	0	0
Apr 22, 5:50 AM GMT+5:30	0	0
Apr 22, 6:10 AM GMT+5:30	0	0
Apr 22, 6:30 AM GMT+5:30	0	0
Apr 22, 6:50 AM GMT+5:30	0	0
Apr 22, 7:10 AM GMT+5:30	0	0
Apr 22, 7:30 AM GMT+5:30	0	0
Apr 22, 7:50 AM GMT+5:30	0	0
Apr 22, 8:10 AM GMT+5:30	0	0
Apr 22, 8:30 AM GMT+5:30	0	0
Apr 22, 8:50 AM GMT+5:30	0	0
Apr 22, 9:10 AM GMT+5:30	0	0
Apr 22, 9:30 AM GMT+5:30	0	0
Apr 22, 9:50 AM GMT+5:30	0	0
Apr 22, 10:10 AM GMT+5:30	0	0
Apr 22, 10:30 AM GMT+5:30	0	0
Apr 22, 10:50 AM GMT+5:30	0	0
Apr 22, 11:10 AM GMT+5:30	0	0

April 22: Problems at ACT

ACT is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent ACT outage reports came from the following cities: Mumbai.

City	Problem Type	Report Time
Mumbai	Wi-fi	16 days ago
Mumbai	Wi-fi	3 months ago
Mumbai	Internet	4 months ago
Mumbai	Internet	4 months ago
Mumbai	Internet	5 months ago
Mumbai	Total Blackout	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

Thaps (@tpranaya) reported 5 minutes ago from Mumbai Suburban, Maharashtra
@ACTFibernet still the complaint remains unsolved even after 2 months
Nishant Mody (@modynishant) reported 11 minutes ago from Mumbai Suburban, Maharashtra
@VishalS07751343 @ACTFibernet @airtelindia @HathwayBrdband I would advise you to switch to anything apart from @HathwayBrdband their service is pathetic.
Karan Sachdeva (@KSachdva) reported 33 minutes ago from Mumbai Suburban, Maharashtra
@ACTFibernet You don’t seem to care, either fix this or refund the money.
Manoj Jaiswal (@fotugrapher) reported 38 minutes ago from Mumbai Suburban, Maharashtra
@ACTFibernet Your are an organisation related to entertainment and my issue was with a health insurance company. Why you asking me for my contact details?
Sujata Tiwari (@SujataT07213890) reported 38 minutes ago from Mumbai Suburban, Maharashtra
@ACTFibernet Connection not activated even after 7 days.While you guys chase for payment so religiously, and become mum when it comes to delivery part. Crappy Service Levels.
Browncoat (@NawedKhan_) reported 39 minutes ago from Mumbai Suburban, Maharashtra
@rohitbarker @ACTFibernet Time to cancel them.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

dinkar Singh (@dinkarsinghh) reported 5 minutes ago
@ACTFibernet Am literally surprised 😡 @ACTFibernet . please restore my service by activating it. Already all bills are paid. Then why it is discontinued. Some engineer of yours have provided wrong info to the ticket and without getting customer confirmation you have discontinued the service
DataBites (@yashjaiswaalll) reported 10 minutes ago
@ACTFibernet DONT USE THIS **** HOLE BASTARD WIFI EVER. Genuinely ******* worst wifi ever exists in this planet. Bastard service bastard support, useless **** ever 🤢🤮 My ticket is - SR10179878376514 and its still not resolved since yesterday night. Fix it now or **** u.🖕
kannankd (@kannankd10) reported 10 minutes ago
Dear Customer Support Team, I have been using ACT Fibernet for four years. My internet has not been working for the past five days, and the issue is still unresolved. Please address this urgently and resolve it at the earliest.@ACTFibernet
Chandru Anirudh (@ChandruAnirudh1) reported 11 minutes ago
@ACTFibernet Still how long is needed for uh ppl u guys not replying in message nor mail worst service giving dummy reasons same dialogue who hired uh ppl can I get a call from ur senior manager escalate the issue and I need a call now
Nilesh Mishra (@NileshM13475468) reported 12 minutes ago
@ACTFibernet Who will take the responsibility for the inconveniences caused due to this outrage. Every week same issue.
muqthar ahmed (@muqthar27ahmed) reported 13 minutes ago
@JioCare Raised complaint but no response yet. SR No: SR00002KkDF4 Jio Fiber Voice No: 914079649420 No technician visit and customer care not answering calls. Very disappointing service. Kindly resolve ASAP. Compare to you @ACTFibernet Is so much better in service
Barath (@Barathsanthanam) reported 14 minutes ago
@ACTFibernet Internet is not working. Raised SR10379848931134. Need internet ASAP. Kindly Check it.
Sardar Jaimeet Singh (@sardar_jaimeet) reported 19 minutes ago
@ACTFibernet Please keep your feelings for yourself. I will make sure everyone knows how pathetic service you guys provide and how arrogant and rude your customer service is. Your ceo will be in touch with you soon with my call recordings.
Mallikarjun (@malli_6) reported 23 minutes ago
@ACTFibernet Need help in change of plan for my account. Please help.
Harshal (@HRaverkar) reported 25 minutes ago
Really disappointed with @ACTFibernet. Even before my service started, they made false promises just to close the sale"it’ll be done today", "installation confirmed" and then just disappeared. No updates, no accountability, just left hanging after payment.