ACT outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
The latest reports from users having issues in Mumbai come from postal codes 400037 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at ACT
ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent ACT outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 21 days ago |
|
Mumbai
|
Wi-fi | 2 months ago |
|
Mumbai
|
Wi-fi | 4 months ago |
|
Mumbai
|
Internet | 5 months ago |
|
Mumbai
|
Internet | 5 months ago |
|
Mumbai
|
Internet | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Thaps (@tpranaya) reported from Mumbai Suburban, Maharashtra@ACTFibernet still the complaint remains unsolved even after 2 months
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Karan Sachdeva (@KSachdva) reported from Mumbai Suburban, Maharashtra@ACTFibernet You don’t seem to care, either fix this or refund the money.
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Manoj Jaiswal (@fotugrapher) reported from Mumbai Suburban, Maharashtra@ACTFibernet Your are an organisation related to entertainment and my issue was with a health insurance company. Why you asking me for my contact details?
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Browncoat (@NawedKhan_) reported from Mumbai Suburban, Maharashtra@rohitbarker @ACTFibernet Time to cancel them.
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Sujata Tiwari (@SujataT07213890) reported from Mumbai Suburban, Maharashtra@ACTFibernet Connection not activated even after 7 days.While you guys chase for payment so religiously, and become mum when it comes to delivery part. Crappy Service Levels.
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Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra@VishalS07751343 @ACTFibernet @airtelindia @HathwayBrdband I would advise you to switch to anything apart from @HathwayBrdband their service is pathetic.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Uncle Sam 786 (@CbhSam30259) reportedHey @ACTFibernet Hey @ACTFibernet, your employee Padmaja garu assured me that legal incharge Naveen Engolikar would call me “in 2 minutes”and I skipped lunch for this.I waited. No calls. Is making already exhausted customers wait endlessly part of your customer care process now?
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Amit Kumar (@satyiki90) reported@ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation
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revealing the area (@thorfinnn1111) reported@ACTFibernet In Lucknow , why engineers request us to not raise ticket and call them to get your issues sorted and when you call them without raising ticket they often take 24 hours to react. All needed to do a router config which hardly takes 10mins MAXIMUM
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Anirudh (@IamRamAnirudh) reported@ACTFibernet Hi Team, any update? There is no response from the tech support assigned to this ticket.
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Rishab P Doshi (@RishabPDoshi1) reported@ACTFibernet Fraud customer care..Only telling lies and person kept me on hold for 20 mins saying I will transfer your call to Manager
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shasha (@blackandwitty) reported@ACTFibernet Thank you for the response. However, the issue is still unresolved as the connection has not yet been installed despite payment being completed several days ago. I request a Full refund of the amount paid. Please avoid generic responses and provide a clear resolution update.
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Sendil Gopal (@SendilGopal) reported@ACTFibernet Very poor customer service experience. Tickets are getting closed without resolving the issue, and there is no transparency or ownership from support teams. This kind of service is frustrating for paying customers. Please address this seriously. #ACTFibernet
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Praveen (@Praveen39916895) reported@ACTFibernet I would like to close my connection as I have moved to different location starting from May 2026. Please help me to close my Internet connection.
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Shyam Mamidi (@mamidi_shyam) reported@ACTFibernet Following a brief 30 minute storm the Fiber went down and now this is the third day and it’s still not up. All we get it the standard message that it is taking more time. Can someone ensure that some decent service level is assured?
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Santosh Kumar (@santoshone544) reported@ACTFibernet Still no one addressed my issue, its been one month internet is disconnected and no refund is provided . I can say this is worst experience any user can have. @jagograhakjago