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ACT outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jun 15, 7:16 PM GMT+5:30.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent ACT outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Wi-fi 1 day ago
Mumbai Internet 7 days ago
Mumbai Wi-fi 2 months ago
Mumbai Wi-fi 2 months ago
Mumbai Wi-fi 4 months ago
Mumbai Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • SujataT07213890
    Sujata Tiwari (@SujataT07213890) reported from Mumbai Suburban, Maharashtra

    @ACTFibernet Connection not activated even after 7 days.While you guys chase for payment so religiously, and become mum when it comes to delivery part. Crappy Service Levels.

  • tpranaya
    Thaps (@tpranaya) reported from Mumbai Suburban, Maharashtra

    @ACTFibernet still the complaint remains unsolved even after 2 months

  • NawedKhan_
    Browncoat (@NawedKhan_) reported from Mumbai Suburban, Maharashtra

    @rohitbarker @ACTFibernet Time to cancel them.

  • KSachdva
    Karan Sachdeva (@KSachdva) reported from Mumbai Suburban, Maharashtra

    @ACTFibernet You don’t seem to care, either fix this or refund the money.

  • fotugrapher
    Manoj Jaiswal (@fotugrapher) reported from Mumbai Suburban, Maharashtra

    @ACTFibernet Your are an organisation related to entertainment and my issue was with a health insurance company. Why you asking me for my contact details?

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    @VishalS07751343 @ACTFibernet @airtelindia @HathwayBrdband I would advise you to switch to anything apart from @HathwayBrdband their service is pathetic.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • abhinav5076
    Abhinav krishna (@abhinav5076) reported

    @ACTFibernetHYD @ACTFibernet no the issue is not resolved my connection is not restored the ticket status still shows ongoing

  • VipulGoel12
    Vipul Goel (@VipulGoel12) reported

    My internet not working for last 3 days. I've raised ticket on app but no action has been taken. Stopped working next day after I paid the bill and cancelled Disconnection request. Regretting my decision to continue with this ****** company. Please refund me. @ACTFibernet

  • ponzvetri
    ponrajkumar (@ponzvetri) reported

    @ACTFibernet my internet is not working for past 2 days. No response from service engineer. If I am trying to connect to customer care service it takes 30 mins to connect to an agent. Your chat system is not that extensive. How do you expect your customer to connect with you ?

  • ravi91272
    @RK-Livelaw (@ravi91272) reported

    @ACTFibernet - Pathetic service..the network is down since yday noon still unattended..the customer care numbers r available - limited hours..getting thru is a big challenge. Vtg grt difficulty opened a ticket to know etr is 1 day.Internet is so critical but resolution 1 day.crap

  • VipulGoel12
    Vipul Goel (@VipulGoel12) reported

    @ACTFibernet Why is it taking so long? No technician has yet visited to my place. Can I get refund if I cancel my plan now? I'll use other service providers.

  • Atul_2206
    Atul Kumar Dugar (@Atul_2206) reported

    @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

  • shambushandilya
    shambhu (@shambushandilya) reported

    @ACTFibernet @ACTFibernetHYD @FiberAct I haven't seen such an irresponsible ISP, for straight 6 days you cannot fix my internet when I asked for a refund so I can go with another ISP, you disconnected my internet. For sure I don't want to use your service. Refund my money for 3 month.

  • PushpaMuthyam
    Pushpa (@PushpaMuthyam) reported

    1/ @ACTFibernet I've spent 45 days trying to close my account 101799520914. The router has now been collected. The ONLY thing left is my refund of ₹6,614 — and it still hasn't been paid. Every customer care is hanging up the call in between. @ConsumerFF

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet Whenever a complaint about a disconnection arises, it takes you at least two to four days to fix it, whereas other Wi-Fi companies resolve the same issue within half an hour to an hour. Why is this the case? Why don't you improve your company's service?

  • kharsha36
    Harsha Kollipara (@kharsha36) reported

    @ACTFibernet Internet is not working since this morning dated June 13th near HMT Colony Miyapur, not able to reach customer care and your website is also not reachable. Requesting to resolve this issue.