ACT outages and service status in Shimoga, Karnataka

Problems in the last 24 hours in Shimoga, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shimoga, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Shimoga, Karnataka

Latest outage, problems and issue reports in Shimoga and nearby locations:

• 
  Sharath Raj (@Sharathrajr12) reported 27 seconds ago from Shimoga, Karnataka

  @ACTFibernet internet is down from Sunday , please resolve asap. As we are doing WFH it's effecting. If u can't resolve please refund amount so I can go for other providers.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chandra Prakash (@chandra_38) reported 5 minutes ago

  Ticket SR10180698824674 - this is my 20 plus complaint. Issue keeps on repeating. Act is not able to identify the issue. They just call and say they have fixed it. Which means there was some issue but it repeats. @ACTFibernet getting worse. Noticing it from past 2-3 months.

• 
  Manoj Kumar (RightSideUp) (@Right2Prevail) reported 6 minutes ago

  @ACTFibernet why am I unable to access my account via the app? I've registered my phone number and email address and yet your app tells me my number is NOT REGISTERED as a customer??? What is the issue here????

• 
  Subrahmanya S Hegade 🥷🥷 (@Beinghegade) reported 7 minutes ago

  @ACTFibernet Raised ticket SR10280695130624 and support blamed "6 devices" for my speed dropping that's not it. On a 200Mbps plan but the router falls to ~150 within 20 min (only a reboot fixes it), same even with 1 device connected. I need an actual fix / router replacement

• 
  Kailash Kumar (@kailashk28) reported 12 minutes ago

  @ACTFibernet Waited again for 20 mins and after my call queue came one call went silent for 5 mins. Never buy ACT their support js worst. @ACTFibernet

• 
  Meer (@meeru123) reported 16 minutes ago

  @Airtel_Presence Sure. Since @ACTFibernet doesn't solve issues.

• 
  Srinivas Konduru (@srinikonduru) reported 16 minutes ago

  @ACTFibernet @ACTFibernet Guys - Yesterday the service person told that the issue is resolved but the issue is not resolved. Here is the new ticket please see my thread, and continuously I have issues since last on week. SR10180643740964

• 
  Pushpa (@PushpaMuthyam) reported 17 minutes ago

  @ACTFibernet 45 days. 10+ emails, multiple calls. You've finally collected router but my refund of ₹6,614 is still missing. Every reply is a copy-paste from a different agent. Consumer court complaint already filed. Acc 101799520914. When do I get my money back? @jagograhakjago

• 
  Sai Shyam G (@SaiShyamG) reported 18 minutes ago

  Hi @ACTFibernet, internet is down, your app and website aren't working, and customer support had a 20-minute wait time. Finally managed to raise a ticket via the call centre, only to be told the entire area is affected. Can you fix this immediately? Ticket ID: SR10280646948058

• 
  Sachit Bhat (@SachitRidesAway) reported 20 minutes ago

  @ACTFibernet it's been almost 16 hours of my internet not working, and I haven't gotten one single call from them. I want to remove my connection.

• 
  karthik valluri (@vamsivallurik) reported 21 minutes ago

  @ACTFibernet I've been a customer for 12+ years, paying ₹12k+ yearly for a 200 Mbps plan and ₹62k+ over the last 5 years. I'm told free router upgrades and better wiring are only for new customers paying same amount.Why are loyal customers treated differently? Clarity.