ACT outages and service status in Shimoga, Karnataka

Problems in the last 24 hours in Shimoga, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shimoga, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Shimoga, Karnataka

Latest outage, problems and issue reports in Shimoga and nearby locations:

• 
  Sharath Raj (@Sharathrajr12) reported 41 minutes ago from Shimoga, Karnataka

  @ACTFibernet internet is down from Sunday , please resolve asap. As we are doing WFH it's effecting. If u can't resolve please refund amount so I can go for other providers.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manish Aggarwal (@ManishAggarwa11) reported 12 minutes ago

  @ACTFibernet Company is playing with the sentiments and relationship with customers. Also, they are playing with their own policies and misguiding customer to forcibly recovering money from customers

• 
  yogesh sherman (@yogeshsherman) reported 13 minutes ago

  @ACTFibernet @ACTFibernet so insteas of providing me the second mesh router as they mentioned in their pamphlet, their way of resolution is to put person incharge of printing pamphlet on phone denying it. Pathetic

• 
  Haiku (@riceofsushi) reported 13 minutes ago

  @ACTFibernet @FiberAct Why does your internet stop working for a little drizzle? It's the same issue over and over again. SR10281705747454 Our 3months plan is over and we are thinking to switch to @AirtelFiberBng based on the resolution time and the recurrence

• 
  Lalith kumar (@lalithkumar_18) reported 15 minutes ago

  @ACTFibernet New issues again today morning my internet stopped working I’ve raised the ticket still there’s no response… I itself called to your TL about this then only he told he’ll look into this… He promised me 5:30 PM it’ll be resolved… Till now it’s not been resolved @ACTFibernet

• 
  s19hubham (@s19hubham) reported 17 minutes ago

  Hi @ACTFibernet - since there is a box installed in my house which uses electricity, the technician mentioned the units consumed for that will be refunded to me in my ACT bill. But that has not been adjusted. Can you please check and help? Account no 110806926073.

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 17 minutes ago

  @ACTFibernet Guys what is the way to have a conversation with a human agent at your end, Internet has been down for days now and all I get is your bloody bot telling me the ticket has been raised without allowing me to escalate.

• 
  Muba•••• (@Mr_MA_Fighter) reported 18 minutes ago

  @Itz_Yazhan_ @ACTFibernet Idk I asked them for disconnection they didn't do. They don't even give resolution properly

• 
  Tyler Rake (@Baap_koMtSikha) reported 20 minutes ago

  @ACTFibernet This "earliest" takes 24 hours every single time. Whenever I call customer care, the only word they know is "wait". I am done with your terrible service and fake assurances. This is my last recharge. Closing my connection soon! 👎

• 
  Victor Emmanuel 👑 (@VictorEmmanuelN) reported 21 minutes ago

  @ACTFibernet I think before you can fix this @jio_fiber can install a new connection!

• 
  AK (@akilankg) reported 24 minutes ago

  @ACTFibernet It's been 2 days since my internet connection went down. I raised a complaint, but there's no response yet. The ETR keeps getting extended repeatedly. When can I expect the restoration? This is severely impacting my daily business ops. SR10381716733674