ACT outages and service status in Shimoga, Karnataka

Problems in the last 24 hours in Shimoga, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shimoga, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Shimoga, Karnataka

Latest outage, problems and issue reports in Shimoga and nearby locations:

• 
  Sharath Raj (@Sharathrajr12) reported 53 minutes ago from Shimoga, Karnataka

  @ACTFibernet internet is down from Sunday , please resolve asap. As we are doing WFH it's effecting. If u can't resolve please refund amount so I can go for other providers.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 4 minutes ago

  @ACTFibernet You honestly don’t regret the inconvenience caused. While you know the cable needs to changed for 500 mbps speed you are shamelessly justifying how many tickets I have raised even though historically tickets are closed without resolution. Don’t jest wrong doing just replace the cable and refund the amount as services of 500 mbps plan was never rendered. Technician who installed new connection knew very well that max speed will be only 100 mbps on old cable and deliberately left it unchanged. Is this the new way of earning money from customers ???

• 
  Mridul Singh Rajawat (@mridul_rajawat) reported 7 minutes ago

  @ACTFibernet I have been trying to reachout to resolve my internet problem since 9 PM yesterday and I have office in next 1 hour how will I manage without internet can you please help expedite this process.

• 
  HAMZA EQUBAL (@EqubalHamza) reported 8 minutes ago

  @ACTFibernet @prathik_kumar1 @ACTFibernet means fraud never recommend anyone to use it.

• 
  Sumit Prakash (@SumitPr72537166) reported 8 minutes ago

  @ACTFibernet no resolution till now..forcing us to discontinue the service…

• 
  Rag Ani (@raga1921) reported 8 minutes ago

  @ACTFibernet , its 3 days u hv nt fixed SR11880109634034. There hv been repeated & frequent failures fr the users in this area. CHECK Yr SR records. #1) Change yr local support teams #2) If fr days u cant hv service uptime, give credit of days to user accounts fr facing B/outs

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 13 minutes ago

  @ACTFibernet This ticket needs immediate attention for refund SR10180200565819. Cannot be cheating customer by charging for 500 mbps and providing only 100 mbps.

• 
  G Dhathu (@Gujjaridatta) reported 19 minutes ago

  @ACTFibernet Hi, one thing you did very fast is service Disconnection ticket raised and it Disconnected with in same day, thanks for that, along with me and 2 other who has connections from same CP box has switched to Airtel. Can you look in to the CP box shifting ticket which is pending

• 
  gopianands (@gopianands) reported 26 minutes ago

  @ACTFibernet Request act to teach how to handle the customer while on the call. Just, i reached to customer care. CSR put me on hold and disconnect the call.

• 
  Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported 26 minutes ago

  @ACTFibernet Please need to solve my problem as soon possible

• 
  Abhishek Pawa (@PawaAbhish69257) reported 27 minutes ago

  I got a new ACT connection today, but the service is extremely slow and poor. The application which they have downloaded is not working at all. I request immediate disconnection and refund of the amount paid. Please process this at the earliest and refund my money. @ACTFibernet