ACT outages and service status in Shimoga, Karnataka

Problems in the last 24 hours in Shimoga, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shimoga, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Shimoga, Karnataka

Latest outage, problems and issue reports in Shimoga and nearby locations:

• 
  Sharath Raj (@Sharathrajr12) reported 16 minutes ago from Shimoga, Karnataka

  @ACTFibernet internet is down from Sunday , please resolve asap. As we are doing WFH it's effecting. If u can't resolve please refund amount so I can go for other providers.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FinProfz (@Finprofz) reported 6 minutes ago

  @ACTFibernet Problem is solved but you need to have better area engineers here. Current one is poor, doesnt pick up calls and only works when things are escalated. Next yr i will shift to some other provider.

• 
  Vinod Anand (@VINODHANAND) reported 8 minutes ago

  @ACTFibernet Don’t know if so much efforts are needed from a customer to start the refund process? It can always take 2 weeks, but i was informed the process was never imitated after me calling thrice. Makes me think some fraud sales person took my money.

• 
  Sree Raja (@sreeaskanna) reported 9 minutes ago

  I’m only asking for a permanent solution. Why was an incompatible router installed? Why wasn’t it identified earlier despite repeated complaints? If this isn’t resolved, I’ll be forced to approach the consumer grievance forum. #ACTFibernet #CustomerService (3/3)

• 
  Sriram Sridharan (@z1000i4) reported 12 minutes ago

  @ACTFibernet Your ground team came at 8:30 at night, said that they couldn't even find where this break was and that it would be easier to search at night. Implying that they didn't even bring OTDR metres and relied on VFLs, and of course, still no resolution and we're 84 hours in.

• 
  V.S. Shriakant (@vsshriakant) reported 12 minutes ago

  @ACTFibernet it's been 4 days since sr 10381095562575 has been raised. No sign of problem solving. Numerous calls, emails nothing works. Pathetic

• 
  Probiotic (@sun1385) reported 16 minutes ago

  @ACTFibernet @jagograhakjago The ETA keeps on changing. From yesterday 9PM to today 8PM to now showing tomorrow 7PM. There is an option to schedule callback from Service engineer. Trying that since yesterday. The engineer name keeps on changing and nobody calls back.

• 
  Ramjee Madina (@ramjee_rm) reported 18 minutes ago

  @ACTFibernet When I will get resolution

• 
  bob reddy (@rvrealfr) reported 21 minutes ago

  @sanjayvd_ @ACTFibernet Hi sanjay sorry for the inconvenience can please provide your name and phone number. We will tell you sorry but won’t improve our service! Thank you! 🙏

• 
  Jay Arora (@jay_arora973) reported 22 minutes ago

  I thought Airtel was giving horrible wifi services but I don’t mind biting the bullet by admitting my mistake that if you are opting for @ACTFibernet then you will crying for the time you have subscribed to their most pathetic, 3rd class services. DON’T EVER GO FOR @FiberAct

• 
  Prabhu Sreenivasan (@1979Prabs) reported 22 minutes ago

  @ACTFibernet The problem is not your resolution timeline ! It’s pathetic behaviour of your service engineer and relationship person - they don’t have the courtesy to call or answer