ACT outages and service status in Shimoga, Karnataka

Problems in the last 24 hours in Shimoga, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shimoga, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Shimoga, Karnataka

Latest outage, problems and issue reports in Shimoga and nearby locations:

• 
  Sharath Raj (@Sharathrajr12) reported 58 minutes ago from Shimoga, Karnataka

  @ACTFibernet internet is down from Sunday , please resolve asap. As we are doing WFH it's effecting. If u can't resolve please refund amount so I can go for other providers.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rajenderreddy (@rajender4reddy) reported 9 minutes ago

  @ACTFibernet ACT Fibernet, Please disconnect my connection and refund the remaining balance amount. A technician visited now and said the issue will be fixed tomorrow. Too many false assurances and delays. This is unacceptable.Please proceed with disconnection immediately.

• 
  Anabil Dey (@AnabilDey12314) reported 10 minutes ago

  @ACTFibernet @Preronareen Why does your customer service doesnot work? Your customer support email response is automated, chat bot does not work. The only way to get work done is to tag you on twitter? If your customer support is non-functional then why even keep such a team?

• 
  jaidev (@jaidev365) reported 11 minutes ago

  @ACTFibernet Have some shame .your service literally sucks..taking money and providing zero service.watingin from morning at home just for installation and now your service provider says half an hour more.if I won't be at home he will go back..such stupid service providers.

• 
  Abhishek Chawla (@abhi009official) reported 11 minutes ago

  @ACTFibernet raised a ticket for relocation of my service. Selected Saturday however the person hasn't come and is not replying to the message also.

• 
  deepshi (@deepshi_af) reported 13 minutes ago

  @ACTFibernet such a bad experience. I have been raising the request for shifting of connection. It was supposed to be done yesterday and yet nothing has been done. The customer care is useless as well. They keep pushing for new connection without refunding my old connection money

• 
  Abhilash Pillai (@AbhilashRPillai) reported 15 minutes ago

  @ACTFibernet You should scrap your app. It’s the most useless app. It doesn’t give any resolution nor its user friendly. No resolution to my request for 4 days. You don’t care about the customer since you have recd the payment upfront. You can refund the payment & close the connection.

• 
  deepshi (@deepshi_af) reported 18 minutes ago

  @ACTFibernet still no response from your customer care representative. They just stop picking up the call. If you guys are not capable of putting up a wifi service just issue me a refund and I will shift to other vendor

• 
  Yogananda (@Yoga7878) reported 18 minutes ago

  @ACTFibernet I am facing issues with my act from last 2 days till now no one contacted me. 102652370926 this is my customer id. How long your ******* service team will take to resolve my issue ? It’s very worst service from act.

• 
  Raghava (@Gokusux) reported 21 minutes ago

  @ACTFibernet Hey, its been 4 hrs, no resolution so far, really feel like changing internet coz of these delays. Very bad experience Ticket : SR10280508822924

• 
  Prabhat goel (@prabhatgoels) reported 21 minutes ago

  @ACTFibernet Internet is not working from last 3 days i want you to take out your internet for that also your app is not working