ACT outages and service status in Shimoga, Karnataka

Problems in the last 24 hours in Shimoga, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shimoga, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Shimoga, Karnataka

Latest outage, problems and issue reports in Shimoga and nearby locations:

• 
  Sharath Raj (@Sharathrajr12) reported 37 minutes ago from Shimoga, Karnataka

  @ACTFibernet internet is down from Sunday , please resolve asap. As we are doing WFH it's effecting. If u can't resolve please refund amount so I can go for other providers.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marwan (@Marwan_Atamimi) reported 6 minutes ago

  @ACTFibernet Requested an internet transfer on June 2 and it's still unresolved. Your representative keeps promising visits but never shows up. Enough excuses. Either complete the transfer immediately or refund my money. Who is responsible for the lost days and poor service?

• 
  Mohammed Rafiuddin (@rafiuddin431) reported 11 minutes ago

  @ACTFibernet Cancel my plan completely and refund my money. I renewed my plan on 19 May, and in this week itself internet was down 4 times. technician told he visited and made changes in mainbox, whereas box itself is inside our house and no one visisted. Pathetic service.

• 
  Pratik Soitkar (@pratik_s12) reported 16 minutes ago

  @ACTFibernet @ACTFibernetHYD Absolutely pathetic service from ACT Fibernet! Raised a plan change request on 30th May and even after 7 days, no technician has visited and my plan is still not updated. Zero accountability, zero customer support. Highly disappointed. Worst service.

• 
  SBajaj (@SBajaj06) reported 19 minutes ago

  As I said, this wifi service is pathetic and goes down every week! Punctuality at its best, never misses a week, my ticket - SR11080611760224 for today’s struggle with ACT wifi. Can’t you guys work on it and fix it in my area for good? @ACTFibernet

• 
  jyotirmaya sharma (@jyotirmaya56051) reported 20 minutes ago

  @ACTFibernet A mechanic comes this morning, changes the router, promises years of uninterrupted service. A few hours later, the service has gone. No Internet, apart from the business of changing the router.

• 
  WhySoSerious (@daburkaatel) reported 20 minutes ago

  @ACTFibernet After 12 hours i can’t track and check the ETR for the status. Can you tell me how we can interact with a human for this issue? I couldn’t find anything to connect with customer care that is also automated to create a ticket.

• 
  HPJ (@rampal57) reported 23 minutes ago

  @ACTFibernet @FiberAct @ACT_Issues I had Actfibernet at home. Due to very poor services, I had to get it deactivated with effect from 06 June 26. My subscription is till Oct 26. Request refund balance amount for 4 months.

• 
  Rajenderreddy (@rajender4reddy) reported 25 minutes ago

  @ACTFibernet Confirmed no dues in call. Now changing story to ACT balance transfer instead of refund to original payment mode. Service failure led to disconnection. Stop misleading customers and process refund properly. #ACTFibernet #RefundIssue #PoorService

• 
  Dinesh Palnati (@_palnati) reported 26 minutes ago

  @ACTFibernet Same automated replies. Same outage. Nothing changed, @ACTFibernet, customers need a resolution, not a response template.

• 
  Chamandeep Singh Kapoor (@NanakFarms) reported 29 minutes ago

  @ACTFibernet There is still no update its been more than 24 hours internet is not working. @ACTFibernet no one got back to me till now.