ACT outages and service status in Shimoga, Karnataka

Problems in the last 24 hours in Shimoga, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shimoga, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Shimoga, Karnataka

Latest outage, problems and issue reports in Shimoga and nearby locations:

• 
  Sharath Raj (@Sharathrajr12) reported 11 minutes ago from Shimoga, Karnataka

  @ACTFibernet internet is down from Sunday , please resolve asap. As we are doing WFH it's effecting. If u can't resolve please refund amount so I can go for other providers.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mohamed Saquib (@md_saquib06) reported 7 minutes ago

  @mayankredkop @ACTFibernet I had the same issue as well. They start working only when asked for refund and post in social networking channels.

• 
  Avinash jha (@Er_Avinashjha) reported 7 minutes ago

  @ACTFibernet Hi, this issue was marked resolved yesterday, but the internet is again not working since this morning. This is recurring and unacceptable. Please prioritize this under Ticket ID: SR10280004314794 and provide a definite ETA or arrange an immediate technician visit.

• 
  veerana gowda (@veeransg5) reported 9 minutes ago

  @ACTFibernet Just don’t waste my time. If you cannot provide an alternative solution, I intend to subscribe to another internet service provider.

• 
  sadakathullah khan (@hypnoindian) reported 11 minutes ago

  @ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.

• 
  jagruthi (@jaggu_kappara) reported 15 minutes ago

  @ACTFibernet This is ridiculous. Internet is down from yesterday. And still there is no resolution

• 
  Vishnu (@vish_people) reported 17 minutes ago

  @ACTFibernet No internet since Wednesday, no one gives any update on what is taking so long . Very disappointing service, my message here from 2 days ago have gotten no response

• 
  supreeth_kaashyapa (@SKaashyapa) reported 21 minutes ago

  @ACTFibernet I am planning to shift to other network connection and cancel @ACTFibernet

• 
  Dilan gowda (@Dilangowda) reported 21 minutes ago

  @ACTFibernet @ACTFibernet Its been 6 days still not got the internet yet! You mentioned 48 hrs. My work is entirely dependent on the internet. This is very pathetic service from ACT. Please refund my money and disconnect the service. I have decided to get @airtelindia service

• 
  baanscommunity (@baanscommunity) reported 22 minutes ago

  @ACTFibernet I applied for a new ACT connection today and was promised same-day activation by the sales executive. However, after taking the payment, they are neither answering my calls nor providing the connection. This is very unprofessional. Please resolve this issue urgently

• 
  im_kumar (@imkumar2255) reported 23 minutes ago

  @ACTFibernet Hi, it's almost 4 days in our area ACT wifi not working. Event hough your representative coming and fixing the issue its not fixing permanently. Do you any resolution for this? This is how you give support to your customer?