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ACT

ACT outages and service status in Shimoga, Karnataka

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Shimoga, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Shimoga, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shimoga, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Shimoga, Karnataka

Latest outage, problems and issue reports in Shimoga and nearby locations:

  • Sharathrajr12
    Sharath Raj (@Sharathrajr12) reported from Shimoga, Karnataka

    @ACTFibernet internet is down from Sunday , please resolve asap. As we are doing WFH it's effecting. If u can't resolve please refund amount so I can go for other providers.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • seenupalumari
    Srinivas Palumari (@seenupalumari) reported

    @ACTFibernet Customer support lady said, this should be fixed by yesterday it’s self… What causing to showcase your inept service?

  • arvindia4u
    Arvind Ramachander 🐾 (@arvindia4u) reported

    @ACTFibernet Today is Day 5 - Electricity works were completed on September 1st. No one to inspect, no one to pick calls, what is with these automated messages and terrible email replies asking for patience? I'll be shifting from @ACTFibernet from this month.

  • sikkireddy
    sikkireddy (@sikkireddy) reported

    @ACTFibernet “It’s still the same with no resolution at all. Everywhere else it’s working except here. I honestly don’t know what to say. I’ve already paid for the entire year, but now I’m seriously considering discontinuing this and switching to another provider.”

  • ambati_rohith
    Rohith Ambati (@ambati_rohith) reported

    @ACTFibernet - I've been awaiting a decent response on the issue of internet not working for more than 4 days now. There field engineer is not answering the phone and there is no other way of contacting you. This is not acceptable customer service

  • HYD_South
    southwest (@HYD_South) reported

    @ACTFibernet Still waiting for resolution. Not even one call to follow up or check from ACT fibernet. How careless. Do you guys even have timeline to fix things?

  • SrikumarBaggri
    Srikumar Baggri 🇮🇳 (@SrikumarBaggri) reported

    @RathanKalluri @ACTFibernet @ACTFibernetHYD Issue got resolved for me internet restored however slow speed

  • vedamsandeep
    Sandeep (@vedamsandeep) reported

    @ACTFibernet I have raised support ticket 10 days back. My internet is not working from last 14 days. Everyday I am trying to reach support team for the status. One of the worst network i have seen. I have requested disconnection of network and refund my amount. I will file case

  • glmusic_in
    gaurav lalchandani (@glmusic_in) reported

    Internet has been down for over a week despite repeated complaints. What exactly am I paying for @ACTFibernet Will I be compensated with extra days of subscription? Legally, I believe I should be. Account no: 101003500804. I need a proper response ASAP.

  • AjayChinthamani
    Ajay Chinthamani (@AjayChinthamani) reported

    @ACTFibernet However No use with Customer Support, emails, phones Etc. Atleast show some concern towards customers by responding their tweets & messages in social media. @TRAI @jagograhakjago

  • AjayChinthamani
    Ajay Chinthamani (@AjayChinthamani) reported

    May I know what is the problem for you to install modem and required setup for internet? Account No : 101769429054 Multiple times I’m facing this issue with @ACTFibernet . But a small hope, that these guys will not repeat next time. But you guys are habitually doing these things. Day before yesterday I have paid for the connection, after that I keep on doing follow ups, and customer support team keep on saying “Today the installation will be done”. I still wondered, how you guy’s surviving in this competitive world with this poor services. Wake up man & improve your services. You are loosing customers Trust finally. Fedup with all these, looking aggressively for @Starlink services