ACT outages and service status in Lucknow, Uttar Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Lucknow, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Lucknow, Uttar Pradesh
Latest outage, problems and issue reports in Lucknow and nearby locations:
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ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh@JioCare @JioFiberVoice Jio am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Right again, the ticket was closed without any confirmation from my side. I’m not sure what might have gone wrong with you guys. But this is poor handling of the customers.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet refund my deposit of 1000₹ now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet stopped working and unable to contact your customer care... Please help on priority
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet please help with contacting your customer care on priority. There is no internet and I am unable to complain from any source
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Saad A. Shamsi || سعد الشمسي (@saadshamsi_) reported from Lucknow, Uttar Pradesh@ACTFibernet Hey #ACTfibernet I paid you guys on 17th for a new connection till now I don't even know what's going on, if this is your service I am sorry but that's beyond poor 👎
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet You guys are late, check your customer care call recordings. As a request for permanent request has already been given but no one came to collect the device, Please refund the security deposit ASAP.
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ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh@airtelindia airtel am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.
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Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh@ACTFibernet @ACT @ACTFibernetHYD Guys, almost a month is completing and still I did not get my refund, Complaint thousands of times but nothing works, you guys are also ignoring my CONCERN. Is this how the service provided ?? 😑😔
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet still no resolution!!! Kindly help
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Nikhil Singh (@nikhil1689) reported from Lucknow, Uttar Pradesh@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it
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Sheikh Nasir Nsr (@SheikhNsr) reported from Lucknow, Uttar Pradesh@Shan7anu @ACTFibernet @shubhasthana93 I think existing customer's satisfaction is more important than just adding more customers to the list @ACTFibernet
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Saиkal:p (@sankalpdamele) reported from Lucknow, Uttar PradeshTherefore, it doesn't make much economic sense to continue using your broadband service, which anyway doesn't offer thrilling speed n services esp. when there r options such as the newly launched @ACTFibernet in Lucknow which offers a thrilling speed nd services at a great price.
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shashank (@Shashank8687) reported from Lucknow, Uttar Pradesh@ACTFibernet unable to check availability at my location please help
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KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh@ACTFibernet worst service provider.. Wifi is not working since morning. Tried customer care many time bt not connected.🙄🙄
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet I am unable to contact you, I want to temporarily hold my connection for few months. Unable to contact customer & no option available on your application. Please look into this.
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Mohammad Salman (@msklko) reported from Lucknow, Uttar PradeshHey @ACTFibernet I'm your customer since a year, now my internet is not working & your app & website show my Mobile no. not registered. My acc. Num. is 119459395352
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sugamgandhi (@honestsugam) reported@ACTFibernet my connections are removed. I had places request to change ownership not to disconnect. Also app is not working since 2 hours. Otp error. How can i reach you
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Ankit Mahala (@ankit17737) reported@ACTFibernet kindly refund the relocation fee, it’s been only 1 month since I shifted here. There is outage and no customer support is able to help or provide an RCA of the cause and proper ETA. Better I shift to Jio or Airtel for reliability. Ticket no.: SR10280576863644
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Deep Verma (@deepvermadeep) reported@ACTFibernet What’s the point of asking customers to send escalation emails if ur executives can’t access or read them? Paid for a 6-month renewal, still facing billing disputes, disconnection threats, & repeated requests to explain the same issue. Very poor customer experience.
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Ayush Songra (@ayush_songra) reported@ACTFibernet just a day after getting a new connection, it’s down and it has been 3 hours since. Zero accountability and boilerplate responses. Wouldn’t recommend anyone
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Mohammed Sameer (@sameermoh) reported@ACTFibernet SR10180483914514 is still not resolved, the issue has been unresolved for 17 hours now. The ETR was 21:00 hrs. My day to day tasks are hampered because of your irresponsible messages and delay in resolving the issue with wrong ETR.
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Gaurang Trivedi (@trivediGaurang_) reported@ACTFibernet @ACTFibernetHYD Customer service says your issue will be resolved by tomorrow morning. What kind of service are you providing?
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet Another scripted reply. Since 28th, your team has only been postponing the issue and giving false timelines. Stop sending template messages and provide a real resolution or process my disconnection immediately @ACTFibernet
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Dhahirasm (@dhahirasm) reported@ACTFibernet And tell me about the date of unused .. it's easy to provide a local technical support number
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PrakyDOTin (@Prakydotin) reported@ACTFibernet Extremely disappointed with the service and support. I've been facing frequent internet disconnections for over 15 days and have raised multiple complaints. A technician finally visited yesterday evening, diagnosed that the issue is with the router 1/n
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jaidev (@jaidev365) reported@ACTFibernet Stop the prompt service promises if you can't deliver what u state.we will go for jio or airtel