ACT Outage Report in Lucknow, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Lucknow, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at ACT
ACT is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (22%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Lucknow, Uttar Pradesh
Latest outage, problems and issue reports in Lucknow and nearby locations:
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ANAND VERMA
(@vermaanand364) reported
from
Lucknow, Uttar Pradesh
@airtelindia airtel am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet
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Anupriya Khare
(@khare_anupriya) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet still no resolution!!! Kindly help
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Anupriya Khare
(@khare_anupriya) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable
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Anirban Bhattacharya
(@theup32_bangali) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet Still haven’t received an update around this. Just a SR created with no follow ups around the update. Very. Bad. Service. @ACTFibernet If this continues, I may have to discontinue with the connection.
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KRISHNA DIXIT
(@up85wale) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet worst service provider.. Wifi is not working since morning. Tried customer care many time bt not connected.🙄🙄
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ANAND VERMA
(@vermaanand364) reported
from
Lucknow, Uttar Pradesh
@JioCare @JioFiberVoice Jio am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet
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Nikhil Singh
(@nikhil1689) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it
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Quazi Farooque Azam
(@itsqfa) reported
from
Lucknow, Uttar Pradesh
Hey @ACTFibernet my Internet service is not working since morning Did complain but still there is no response from ur side Complain numbr- SR11966267219114
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Mohammad Salman
(@msklko) reported
from
Lucknow, Uttar Pradesh
Hey @ACTFibernet I'm your customer since a year, now my internet is not working & your app & website show my Mobile no. not registered. My acc. Num. is 119459395352
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Madhukar Vyas
(@VyasMadhukar) reported
from
Lucknow, Uttar Pradesh
Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it
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KRISHNA DIXIT
(@up85wale) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet worst service provider net.. Try to connect since yesterday..no response get till now...my wifi is not working since yesterday... what a worst service 😡😡🙄🙄
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Anirban Bhattacharya
(@theup32_bangali) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet Right again, the ticket was closed without any confirmation from my side. I’m not sure what might have gone wrong with you guys. But this is poor handling of the customers.
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Anirban Bhattacharya
(@theup32_bangali) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.
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Anupriya Khare
(@khare_anupriya) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.
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Meraz
(@Meraz06867307) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet @ACT @ACTFibernetHYD Guys, almost a month is completing and still I did not get my refund, Complaint thousands of times but nothing works, you guys are also ignoring my CONCERN. Is this how the service provided ?? 😑😔
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KRISHNA DIXIT
(@up85wale) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet U didn't respond till now .. I know u r the worst service provider... Wifi is not connecting since yesterday.. Bt u r not responding 🙄🙄
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priyanka singh
(@priyank55246464) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.
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Meraz
(@Meraz06867307) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet @ACTFibernetHYD Hi Guys, I'm tired of the Bad service, I've already disconnected the connection because of the poor service, and now I'm being STUCKED and suffering to get the Refund for more than 20 days... Could you guys do the needful ????
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Madhukar Vyas
(@VyasMadhukar) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please
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shashank
(@Shashank8687) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet unable to check availability at my location please help
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal
(@vishalnyayapath) reported
Hello @ACTFibernet thank you so much for providing us the worst service ever possible. It has been more than 3 days my internet has stopped working and I have rose the same damn ticket a million times and 0 responses. Great service. Great company policy.
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Venkat
(@Venkat4Twit) reported
@ACTFibernet I need the back up issue to be rectified and not to close because its working when power exists
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Kalpana
(@thisianaccount) reported
@ACTFibernet Please look at SR10276703643044. Today is the third day without internet. It is insane:You closed the ticket without fixing it. When will you fix it? Long wait for Customer support. Did I do something wrong by opting for your internet?
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Bhrath kumar
(@bhrath_kumar) reported
@ACTFibernet @airtelindia What is the use of creating ticket. No msg no calls from service. @reliancejio has started cable and finished today. But from act no updates... Then extend my non working days to the bill.
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Nagendra
(@Nagendr77466632) reported
@Airtel_Presence @airtelindia what kinda dumb people you employee as customer care representative @ACTFibernet need your help to get new connection Airtel wants me to disconnect my service
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Kalpana
(@thisianaccount) reported
@ACTFibernet No internet for past 3days. SR10276703643044. No action. No update. Now the insane part: you closed the tkt, no resolution!
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Anil
(@AnilMarket) reported
@ACTFibernetHYD @ACTFibernet There is no internet for the past 3 days still no response from ACT. When tried to calling customer care their response is more worse. Better will move out of this ACT as their resolution is very very slow, and their customer care service also
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Patrick-1229
(@1229_patrick) reported
@ACTFibernet my internet has been for two days now due to the cable cutting There is no resolution, the engineer doesn't even pick up my call. How long should I wait? The resolutions keeps being delayed to 9 PM and then again 9 PM in the morning
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Sheykhar
(@shey_khar) reported
@ACTFibernet When can I expect My connection to be restored, I have lost 2 days of work due internet issue, What earliest, same response from yesterday?
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Vivek
(@HumnabadVivek) reported
@ACTFibernet Your customer service executives are Ok with disconnection rather that providing proper solution