ACT outages and service status in Lucknow, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Lucknow, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at ACT
ACT is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Lucknow, Uttar Pradesh
Latest outage, problems and issue reports in Lucknow and nearby locations:
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet refund my deposit of 1000₹ now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet stopped working and unable to contact your customer care... Please help on priority
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priyanka singh (@priyank55246464) reported from Lucknow, Uttar Pradesh@ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.
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Mohammad Salman (@msklko) reported from Lucknow, Uttar PradeshHey @ACTFibernet I'm your customer since a year, now my internet is not working & your app & website show my Mobile no. not registered. My acc. Num. is 119459395352
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet is not working in Lucknow...kindly provide your local contact number. I am working from home at the moment and the work is getting affected.
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KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh@ACTFibernet worst service provider.. Wifi is not working since morning. Tried customer care many time bt not connected.🙄🙄
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I have been trying to reach your customer care since last 3 days but it says cannot be reached... please help
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet please help with contacting your customer care on priority. There is no internet and I am unable to complain from any source
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet You guys are late, check your customer care call recordings. As a request for permanent request has already been given but no one came to collect the device, Please refund the security deposit ASAP.
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet I am unable to contact you, I want to temporarily hold my connection for few months. Unable to contact customer & no option available on your application. Please look into this.
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Right again, the ticket was closed without any confirmation from my side. I’m not sure what might have gone wrong with you guys. But this is poor handling of the customers.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet why I am not getting the option to upgrade my plan to ACT Gold when I see that option on the website ? Also I am unable to contact your customer care for other issues
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Abhishek Rai (@abhishek_rai2k2) reported from Lucknow, Uttar Pradesh@ACTFibernet Your support is pathetic. Just onstalled it 1 month ago and expeirenced a connection issues. When i called the support they asked me to wait for 24 hours? Seriously, 24 hours to solve 1 issue? You guys are living in the past.
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Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh@ACTFibernet @ACTFibernetHYD Hi Guys, I'm tired of the Bad service, I've already disconnected the connection because of the poor service, and now I'm being STUCKED and suffering to get the Refund for more than 20 days... Could you guys do the needful ????
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet down Monday morning Please resolve the issue ASAP SR11944718601712
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KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh@ACTFibernet worst service provider net.. Try to connect since yesterday..no response get till now...my wifi is not working since yesterday... what a worst service 😡😡🙄🙄
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shashank (@Shashank8687) reported from Lucknow, Uttar Pradesh@ACTFibernet unable to check availability at my location please help
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Nikhil Singh (@nikhil1689) reported from Lucknow, Uttar Pradesh@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it
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Quazi Farooque Azam (@itsqfa) reported from Lucknow, Uttar PradeshHey @ACTFibernet my Internet service is not working since morning Did complain but still there is no response from ur side Complain numbr- SR11966267219114
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Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh@ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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senthilkumar (@tsktsk123) reported@ACTFibernet I am not sure what's going on, frequently facing intermittent disconnection issues today internet is fully out. Will be issue be resolved today? Nowadays very frequent issue with ACT. Complaint no # SR10380722108054
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Sachit Bhat (@SachitRidesAway) reported@ACTFibernet just one day, another rain, and again your internet is not working. It's just crazy. I am going yo customer court and will drag you down there.
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Vivek నాళ్ళ (@NallaVivek) reported@ACTFibernet @ACTFibernetHYD if there is anything worst than **** then ur customer care is more worst than that. Your care rep mutes the call, cuts call. You should be ashamed of yourself for calling a service provider! what a **** company you are running
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akash gajbhiye (@akash_437) reported@airtelindia Broadband is nagpur Laxmi nagar area is down from 2 days, getting same reply from customer care every day "we are sorry for the inconvenience" i already opted for @ACTFibernet on my HYD address, because of bad service, do I need to change service in nagpur also ?
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rahul thakur (@rahulthakur000) reported@ACTFibernet When are u trying to reach? You and your customer service both are liar and pathetic as usual.
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rahul thakur (@rahulthakur000) reported@ACTFibernet one of the pathetic ISP and customer care. Took new connection 15 days back 300mbps with mesh,i started seeing packet drop 37-40% every 5 mints. Raised request but kept on changing ETA, now i have disconnected connection but haven’t received any refund communication
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karthik valluri (@vamsivallurik) reported@ACTFibernet I've been a customer for 12+ years, paying ₹12k+ yearly for a 200 Mbps plan and ₹62k+ over the last 5 years. I'm told free router upgrades and better wiring are only for new customers paying same amount.Why are loyal customers treated differently? Clarity.
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ismail baumran (@ismailbinomer) reported@ACTFibernet This is not helpful at all no further info of why is it taking so much time in getting this issue resolved?
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Chandra Prakash (@chandra_38) reportedTicket SR10180698824674 - this is my 20 plus complaint. Issue keeps on repeating. Act is not able to identify the issue. They just call and say they have fixed it. Which means there was some issue but it repeats. @ACTFibernet getting worse. Noticing it from past 2-3 months.
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vijay🇮🇳 (@driven_at_home) reported@ACTFibernet @ACTFibernetHYD I haven't had internet for the past 72 hours, and a complaint was raised yesterday - SR10180679769244. I understand there was heavy rain, and I waited for the resolution, but this is testing my patience.