ACT Outage in Lucknow, Uttar Pradesh

@ACTFibernet Right again, the ticket was closed without any confirmation from my side. I’m not sure what might have gone wrong with you guys. But this is poor handling of the customers.

@ACTFibernet Still haven’t received an update around this. Just a SR created with no follow ups around the update. Very. Bad. Service. @ACTFibernet If this continues, I may have to discontinue with the connection.

@ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.

@ACTFibernet @ACT @ACTFibernetHYD Guys, almost a month is completing and still I did not get my refund, Complaint thousands of times but nothing works, you guys are also ignoring my CONCERN. Is this how the service provided ?? 😑😔

@ACTFibernet @ACTFibernetHYD Hi Guys, I'm tired of the Bad service, I've already disconnected the connection because of the poor service, and now I'm being STUCKED and suffering to get the Refund for more than 20 days... Could you guys do the needful ????

Hey @ACTFibernet I'm your customer since a year, now my internet is not working & your app & website show my Mobile no. not registered. My acc. Num. is 119459395352

@airtelindia airtel am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet

@JioCare @JioFiberVoice Jio am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet

@ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.

@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it

Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it

@ACTFibernet unable to check availability at my location please help

@ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please

@ACTFibernet still no resolution!!! Kindly help

@ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable

@ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.

@ACTFibernet Internet is not working in Lucknow...kindly provide your local contact number. I am working from home at the moment and the work is getting affected.

@ACTFibernet please help with contacting your customer care on priority. There is no internet and I am unable to complain from any source

@ACTFibernet Internet down since couple of hours when called to technical team they heard the concerns and simply disconnected the call ( Mr.Ajaz Khan 90765 88279) please rectify the problem ASAP

@ACTFibernet Internet stopped working and unable to contact your customer care... Please help on priority

@ACTFibernet Fed-up with the service. Facing issues with connection more than 24 hours. Strange thing is through WhatsApp the issue can't be raised. Will there be a resolution by tomorrow? I need a bill amount waver for 1 day also.

@ACTFibernet last 10 days poor connection in my location Chennai 600030. Only Kbps speed plz chek and fix the same immediately.

@ACTFibernet @ACTBangalore Pathetic customer service. Avoid using @ACTFibernet Bangalore. Surprisingly, they don't look into issues, they don't reply, they don't bother till next payment due date. Totally an Unprofessional & unethical company

@ACTFibernet I have went to near by act office in person still there is no response the guy named uday with phone number 8712601738 worst response not even picking up my phone even after calling 45 timee

@ACTFibernet It's been one hour..fix in half hour

@ACTFibernet Sent message in your inbox...please check and fix right now

@ACTFibernet Why wifi doesn't work sometimes in working days?? I am working with my phone hostspot Worst service 😡😡

@ACTFibernet @ACTBangalore @ACTFibernet sure, I'll be happy & will continue your customer if you'll resolve this issue. It's almost 3 months, ZERO response / ZERO action from your end. I can share area manager details if you can't find who's aware about issue & not resolving...

@ACTFibernet @ACTBangalore @ACTFibernet I sent registered contact number & city name thru DM. I'll use this social media channel & keep all posted updated - if you'll resolve issue OR fooling other people by wrong & dummy note that "you'll check & get back"

@ACTFibernet How unprofessional are you that someone lodges a complaint in the afternoon and your resolution time is the next day morning!?