ACT outages and service status in Lucknow, Uttar Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Lucknow, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (65%)
- Wi-fi (26%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Community Discussion
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ACT Issues Reports Near Lucknow, Uttar Pradesh
Latest outage, problems and issue reports in Lucknow and nearby locations:
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I have been trying to reach your customer care since last 3 days but it says cannot be reached... please help
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Nikhil Singh (@nikhil1689) reported from Lucknow, Uttar Pradesh@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it
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Abhishek Rai (@abhishek_rai2k2) reported from Lucknow, Uttar Pradesh@ACTFibernet Your support is pathetic. Just onstalled it 1 month ago and expeirenced a connection issues. When i called the support they asked me to wait for 24 hours? Seriously, 24 hours to solve 1 issue? You guys are living in the past.
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ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh@JioCare @JioFiberVoice Jio am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet please help with contacting your customer care on priority. There is no internet and I am unable to complain from any source
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet refund my deposit of 1000₹ now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.
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Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar PradeshHey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it
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shashank (@Shashank8687) reported from Lucknow, Uttar Pradesh@ACTFibernet unable to check availability at my location please help
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet is not working in Lucknow...kindly provide your local contact number. I am working from home at the moment and the work is getting affected.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I am trying to call your customer care but both the numbers are unreachable...kindly share the correct number
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priyanka singh (@priyank55246464) reported from Lucknow, Uttar Pradesh@ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.
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Saad A. Shamsi || سعد الشمسي (@saadshamsi_) reported from Lucknow, Uttar Pradesh@ACTFibernet Hey #ACTfibernet I paid you guys on 17th for a new connection till now I don't even know what's going on, if this is your service I am sorry but that's beyond poor 👎
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet stopped working and unable to contact your customer care... Please help on priority
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet still no resolution!!! Kindly help
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet why I am not getting the option to upgrade my plan to ACT Gold when I see that option on the website ? Also I am unable to contact your customer care for other issues
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JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet down since couple of hours when called to technical team they heard the concerns and simply disconnected the call ( Mr.Ajaz Khan 90765 88279) please rectify the problem ASAP
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet down Monday morning Please resolve the issue ASAP SR11944718601712
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Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh@ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srihari (@sri_1305) reported@ACTFibernet Now it's resolved. We have been calling customer care for more than 10 times. It resolved after 7 days ..I'd SR10449616250052
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Vedanand (@vedapnand) reported@ACTFibernet Ticket number : SR10149748295481 crossed SLA. Is there a way to get it addressed ? Fed up with calling service center and asking for resolution multiple times.
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das_ji_ka_beta (@Soumik69934696) reported@ACTFibernet No point of calling me back. Since morning twice I have contacted cc. Everytime they told me that it's a priority issue, will be resolved asap. Since morning 9AM your asap didn't come yet.
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revuru nagesh (@revurunagesh) reported@ACTFibernet 1/7,15/7,29/7,10/8,9/9,30/10, 13/11, 28/11,14/12 these are dates I raised a Service Request. But till date problem was not rectified. ACT people asked to change the router, router also chaned. No rectification My SR 10449819295572.
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Laxmi (@Laxmi90070020) reported@ACTFibernet Utterly disappointed with your service, raised a request 10days back but till date there was no response from your side. Unprofessional behaviour from your technician. When will you reslove the query, I should have applied for a new connection for jio/Airtel instead of this crap
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Srikanth Reddy (@Srikant96617100) reported@ACTFibernet Please help resolve internet connectivity issues.These days it is very frequent.SR10149889971182 is my complaint number.
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Wamiq Ansari (@wamiq12) reported@ACTFibernet -@ACTFibernet - My Account No is - 119453595887 . I was requested relocation through SR-11948531797373 @ 16 Nov 2020 but still its pending ..very very poor services by ACT ..Not Expected ...Hopping earliest resolution
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Debdas (@_Debdas_) reported@JustPunforfun @Airtel_Presence It's better to go to established local providers since national players are unable to service properly. That's why I'm with @ACTFibernet for last decade (Hyderabad and Bangalore). Their service prompt and top notch. Minimum guaranteed speed is 80% of advertised.
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sundar rajan (@hephesthesis) reported@ACTFibernet Ticket number : SR10349520813624 crossed SLA. Is there a way to get it addressed ? Fed up with calling service center and asking for resolution multiple times. #worstservice #noresponse #customersupport
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hdahiya18 (@hdahiya18) reported@ACTFibernet Thanks for being so responsive guys. When it comes to bill payments you won't stop calling. Shows how customer centric you are as company.