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ACT outages and service status in Lucknow, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Lucknow, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at ACT

ACT is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Lucknow, Uttar Pradesh

Latest outage, problems and issue reports in Lucknow and nearby locations:

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet please help with contacting your customer care on priority. There is no internet and I am unable to complain from any source

  • VyasMadhukar
    Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet stopped working and unable to contact your customer care... Please help on priority

  • VyasMadhukar
    Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh

    @ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please

  • Meraz06867307
    Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh

    @ACTFibernet @ACT @ACTFibernetHYD Guys, almost a month is completing and still I did not get my refund, Complaint thousands of times but nothing works, you guys are also ignoring my CONCERN. Is this how the service provided ?? 😑😔

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.

  • abhishek_rai2k2
    Abhishek Rai (@abhishek_rai2k2) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Your support is pathetic. Just onstalled it 1 month ago and expeirenced a connection issues. When i called the support they asked me to wait for 24 hours? Seriously, 24 hours to solve 1 issue? You guys are living in the past.

  • vermaanand364
    ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh

    @airtelindia airtel am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet

  • 21Divyam
    divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh

    @ACTFibernet refund my deposit of 1000₹ now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.

  • Shashank8687
    shashank (@Shashank8687) reported from Lucknow, Uttar Pradesh

    @ACTFibernet unable to check availability at my location please help

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet U didn't respond till now .. I know u r the worst service provider... Wifi is not connecting since yesterday.. Bt u r not responding 🙄🙄

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet worst service provider net.. Try to connect since yesterday..no response get till now...my wifi is not working since yesterday... what a worst service 😡😡🙄🙄

  • saadshamsi_
    Saad A. Shamsi || سعد الشمسي (@saadshamsi_) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Hey #ACTfibernet I paid you guys on 17th for a new connection till now I don't even know what's going on, if this is your service I am sorry but that's beyond poor 👎

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet is not working in Lucknow...kindly provide your local contact number. I am working from home at the moment and the work is getting affected.

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet worst service provider.. Wifi is not working since morning. Tried customer care many time bt not connected.🙄🙄

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Right again, the ticket was closed without any confirmation from my side. I’m not sure what might have gone wrong with you guys. But this is poor handling of the customers.

  • Meraz06867307
    Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh

    @ACTFibernet @ACTFibernetHYD Hi Guys, I'm tired of the Bad service, I've already disconnected the connection because of the poor service, and now I'm being STUCKED and suffering to get the Refund for more than 20 days... Could you guys do the needful ????

  • itsqfa
    Quazi Farooque Azam (@itsqfa) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet my Internet service is not working since morning Did complain but still there is no response from ur side Complain numbr- SR11966267219114

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rvignesh9008
    Vignesh Kumar Ramachandran (@rvignesh9008) reported

    2nd internet outage in the last 15 day. The ETA is revised for the 2nd time. Can you take a look on priority? SR10381021587084 @ACTFibernet

  • uday9885
    Uday (@uday9885) reported

    @ACTFibernet @ACTFibernet Hello Team can I have an update on SR10181050618134 I am not getting internet from yesterday 3pm I have raise ticket but its seems your team just blindly updated as fibre cut my society has 100+ connections no one has any issue kindly do needful.

  • Sriram0508
    Sriram Rajaram (@Sriram0508) reported

    @ACTFibernet Issue not resolved. Who told you so?

  • MJ_199318
    MJ (@MJ_199318) reported

    @ACTFibernet @ACTFibernet Such delay constitutes deficiency in service. Kindly ensure immediate resolution, failing which I will be constrained to initiate appropriate legal action and seek refund with compensation. #ACTFibernet #ConsumerRights

  • mishrap276
    Priyanka Mishra (@mishrap276) reported

    @ACTFibernet @ACTFibernet kindly assist ASAP, while giving the new connection the team will call 1000 times, while assisting during the process what happens to the same team? My new house has terrible network issues. Please arrange a call ASAP.

  • Ekraralam
    Ekrar Alam Ansari (@Ekraralam) reported

    Have applied for new connection on 3rd July. Full advance payment taken but its been 72 hours completed nobody has come to install the wifi. Very poor service. @ACTFibernet

  • Saikrishna0079
    Star antey rebel yera 👊😎 (@Saikrishna0079) reported

    Pathetic customer service @ACTFibernet

  • Sriram0508
    Sriram Rajaram (@Sriram0508) reported

    @ACTFibernet can you please respond to my query? Mesh network installation pending for over a week.

  • MJ_199318
    MJ (@MJ_199318) reported

    @ACTFibernet @psshadnr_cyb @ACTFibernet Complaint against ACT Fibernet: payment taken but no router installation even after 3 days. Request immediate intervention, resolution, and refund/compensation for deficiency in service.

  • apratim18
    kumar apratim (@apratim18) reported

    @ACTFibernet can u please prioritise relocation request of ticket number SR10280979503424. Was supposed to happen by 4th July. My office work is getting impacted. Pathetic service.