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ACT

ACT outages and service status in Lucknow, Uttar Pradesh

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Lucknow, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 1, 11:00 AM GMT+5:30.
  • 100% Internet (100%)

The latest reports from users having issues in Lucknow come from postal codes 226005 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Lucknow, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lucknow, Uttar Pradesh

The most recent ACT outage reports came from the following cities: Lucknow.

CityProblem TypeReport Time
Lucknow Internet 10 hours ago
Lucknow Internet 8 months ago
Lucknow Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Lucknow, Uttar Pradesh

Latest outage, problems and issue reports in Lucknow and nearby locations:

  • nikhil1689
    Nikhil Singh (@nikhil1689) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it

  • Meraz06867307
    Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh

    @ACTFibernet @ACTFibernetHYD Hi Guys, I'm tired of the Bad service, I've already disconnected the connection because of the poor service, and now I'm being STUCKED and suffering to get the Refund for more than 20 days... Could you guys do the needful ????

  • Meraz06867307
    Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh

    @ACTFibernet @ACT @ACTFibernetHYD Guys, almost a month is completing and still I did not get my refund, Complaint thousands of times but nothing works, you guys are also ignoring my CONCERN. Is this how the service provided ?? ๐Ÿ˜‘๐Ÿ˜”

  • VyasMadhukar
    Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it

  • msklko
    Mohammad Salman (@msklko) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet I'm your customer since a year, now my internet is not working & your app & website show my Mobile no. not registered. My acc. Num. is 119459395352

  • 21Divyam
    divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I am unable to contact you, I want to temporarily hold my connection for few months. Unable to contact customer & no option available on your application. Please look into this.

  • priyank55246464
    priyanka singh (@priyank55246464) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet please help with contacting your customer care on priority. There is no internet and I am unable to complain from any source

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet still no resolution!!! Kindly help

  • Jillsthesmart
    JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet down since couple of hours when called to technical team they heard the concerns and simply disconnected the call ( Mr.Ajaz Khan 90765 88279) please rectify the problem ASAP

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet worst service provider.. Wifi is not working since morning. Tried customer care many time bt not connected.๐Ÿ™„๐Ÿ™„

  • Jillsthesmart
    JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh

    @ACTFibernet you guys are thiefs of deposit money you guys never refund the full amount and harrass customers, we have to keep calling you everyday wasting our time and even after raising complain on app you guys just close it with confirmation from customers #bycottactfibernet

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet stopped working and unable to contact your customer care... Please help on priority

  • itsqfa
    Quazi Farooque Azam (@itsqfa) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet my Internet service is not working since morning Did complain but still there is no response from ur side Complain numbr- SR11966267219114

  • 21Divyam
    divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh

    @ACTFibernet You guys are late, check your customer care call recordings. As a request for permanent request has already been given but no one came to collect the device, Please refund the security deposit ASAP.

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasnโ€™t working from a long time even when I was told it would work.

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I am trying to call your customer care but both the numbers are unreachable...kindly share the correct number

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Right again, the ticket was closed without any confirmation from my side. Iโ€™m not sure what might have gone wrong with you guys. But this is poor handling of the customers.

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Still havenโ€™t received an update around this. Just a SR created with no follow ups around the update. Very. Bad. Service. @ACTFibernet If this continues, I may have to discontinue with the connection.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • VenkatGundasu98
    Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported

    @ACTFibernet Dear ACT, Do we seriously have technicians for resolving the issues or is it like internet working based on luck of the user ??? As it is like if internet works then it works if it's not working let it be till it works ๐Ÿ˜”

  • ramarkosg
    Ramarko Sengupta (@ramarkosg) reported

    .@ACTFibernet it's impossible to get through anyone in customer care. There's been an outage since morning, a ticket was raised too but no visibility or communication on when the connection will be restored. Your local engineers aren't responding either.Ticket: SR11081361320654

  • Sunshine_Soniya
    SS (@Sunshine_Soniya) reported

    @ACTFibernet ETA shows by 9 pm today however I am told they will see the issue and if not resolved today, they will come in the morning. What were you doing after I raised the ticket for 6 hours?

  • L1arXDcsgo
    Zeeshan Ali Baig (@L1arXDcsgo) reported

    @ACTFibernet Pardon my impatience. Please just do not post your script snippets. Please help me with what the specific resolution is going on, you can atleast do that for your delays instead of posting a pre written snippet, contact the field guys and let me know!!

  • SubimolSen
    Debottirno Chowdhury (@SubimolSen) reported

    @ACTFibernet I have raised request for shifting my connection. Still no call from field team all customer care professional said ur ticket is in high priority. What is going on?

  • _PratikSengupta
    Pratik Sengupta (@_PratikSengupta) reported

    The Internet is down since last couple of hours and no way to get in contact with you people. Care to respond? @ACTFibernet

  • priyankamccall
    priyankamccall (@priyankamccall) reported

    @ACTFibernet I've been trying to reach out for a router upgrade and I'm not getting any call back from your customer support. Pls help here.

  • ishwarachanta
    Ishwar Achanta (@ishwarachanta) reported

    @ACTFibernet what gives? No response to repeated complaints on disruption at Egmore, Chennai! Calls to customer svc being cut off @trai @dot

  • aalaprag
    aalap (@aalaprag) reported

    @ACTFibernet I want you to give my money back, I have been a loyal customer for the past 5 years but you guys have just gone down in service and connection.

  • Maitreyanath
    Maitreyanath (@Maitreyanath) reported

    @ACTFibernet I need to update my email ID of my account, but the page doesn't get updated and it keeps spinning. Is there a UI or backend issue? Please help on this!