ACT outages and service status in Lucknow, Uttar Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Lucknow, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Lucknow, Uttar Pradesh
Latest outage, problems and issue reports in Lucknow and nearby locations:
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet refund my deposit of 1000₹ now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.
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KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh@ACTFibernet U didn't respond till now .. I know u r the worst service provider... Wifi is not connecting since yesterday.. Bt u r not responding 🙄🙄
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Saиkal:p (@sankalpdamele) reported from Lucknow, Uttar PradeshTherefore, it doesn't make much economic sense to continue using your broadband service, which anyway doesn't offer thrilling speed n services esp. when there r options such as the newly launched @ACTFibernet in Lucknow which offers a thrilling speed nd services at a great price.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Right again, the ticket was closed without any confirmation from my side. I’m not sure what might have gone wrong with you guys. But this is poor handling of the customers.
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Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh@ACTFibernet @ACT @ACTFibernetHYD Guys, almost a month is completing and still I did not get my refund, Complaint thousands of times but nothing works, you guys are also ignoring my CONCERN. Is this how the service provided ?? 😑😔
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JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh@ACTFibernet you guys are thiefs of deposit money you guys never refund the full amount and harrass customers, we have to keep calling you everyday wasting our time and even after raising complain on app you guys just close it with confirmation from customers #bycottactfibernet
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Still haven’t received an update around this. Just a SR created with no follow ups around the update. Very. Bad. Service. @ACTFibernet If this continues, I may have to discontinue with the connection.
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நிகில் கேசர்வானி 🇮🇳 (@KesarwaNikhil) reported from Lucknow, Uttar Pradesh@ACTFibernet What an irresponsible service you have, not getting response from Twitter, what can I expect from customer care.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet still no resolution!!! Kindly help
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet is not working in Lucknow...kindly provide your local contact number. I am working from home at the moment and the work is getting affected.
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Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh@ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet I am unable to contact you, I want to temporarily hold my connection for few months. Unable to contact customer & no option available on your application. Please look into this.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet stopped working and unable to contact your customer care... Please help on priority
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priyanka singh (@priyank55246464) reported from Lucknow, Uttar Pradesh@ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet You guys are late, check your customer care call recordings. As a request for permanent request has already been given but no one came to collect the device, Please refund the security deposit ASAP.
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Quazi Farooque Azam (@itsqfa) reported from Lucknow, Uttar PradeshHey @ACTFibernet my Internet service is not working since morning Did complain but still there is no response from ur side Complain numbr- SR11966267219114
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ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh@JioCare @JioFiberVoice Jio am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kiran Surya Nadella (@kiran_nadella) reported@ACTFibernet Still no resolution and your service engineer is very rude. What’s this? @TRAI @DoT_India
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Kandula Rugender 🇮🇳 (@KandulaRugender) reported@ACT @ACTFibernet Looks like you already have an open request for this issue with service request number with the helpline number their message is 'SR10181095912544'. You can be assured that our team is working on it. From yesterday the samething I'm hearing but no further action taken care
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Sree Raja (@sreeaskanna) reportedI’m only asking for a permanent solution. Why was an incompatible router installed? Why wasn’t it identified earlier despite repeated complaints? If this isn’t resolved, I’ll be forced to approach the consumer grievance forum. #ACTFibernet #CustomerService (3/3)
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Mahi (@jagdish_mahi) reported@ACTFibernet No action taken by @ACTFibernet team till now even after highlighting on X. They are taking their undue disadvantage of consumers. Worst ever service I am facing.
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bibin cedric (@bibincedric) reported@ACTFibernet one of worst customer sevice. Raised tickets are took very lethargically.. if each takes one week to solve or respond its better to skip such networks.. fed with the customer care
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Balagere Resident (@varthurcitizen1) reported@ACTFibernet @TRAI please note this violation of customer promise by @ACTFibernet where they haven't done the installation after taking full advance payment and harassing customer by not fulfilling their promise to install within 24 hours of the payment.
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bharath goud (@bharathgoud2002) reportedHi @ACTFibernet I am facing issue with my internet connection from past 2 hours unable to raise the complaint from Act App or ACT web
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Mahi (@jagdish_mahi) reported@ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.
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Ana anna na (@JoshuaThiek3) reportedIt has happened again. This internet issue has been occurring repeatedly and needs to be resolved permanently. It has been happening almost every month. Please investigate and fix the issue as soon as possible. Ticket Number: SR10281132438584 @ACTFibernet
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cybercrawler99 (@cybercrawler99) reported@ACTFibernet I have been getting this same response for past 2 days. The other providers at least complete the installation in 12-24 hrs, with ACT I don’t see that happening. Looks like this is the trailer for your service Im going to get in future.