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ACT outages and service status in Lucknow, Uttar Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Lucknow, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Lucknow, Uttar Pradesh

Latest outage, problems and issue reports in Lucknow and nearby locations:

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet why I am not getting the option to upgrade my plan to ACT Gold when I see that option on the website ? Also I am unable to contact your customer care for other issues

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet still no resolution!!! Kindly help

  • 21Divyam
    divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I am unable to contact you, I want to temporarily hold my connection for few months. Unable to contact customer & no option available on your application. Please look into this.

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet U didn't respond till now .. I know u r the worst service provider... Wifi is not connecting since yesterday.. Bt u r not responding 🙄🙄

  • Meraz06867307
    Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh

    @ACTFibernet @ACT @ACTFibernetHYD Guys, almost a month is completing and still I did not get my refund, Complaint thousands of times but nothing works, you guys are also ignoring my CONCERN. Is this how the service provided ?? 😑😔

  • nikhil1689
    Nikhil Singh (@nikhil1689) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.

  • vermaanand364
    ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh

    @airtelindia airtel am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet

  • VyasMadhukar
    Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it

  • Jillsthesmart
    JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet down since couple of hours when called to technical team they heard the concerns and simply disconnected the call ( Mr.Ajaz Khan 90765 88279) please rectify the problem ASAP

  • sankalpdamele
    Saиkal:p (@sankalpdamele) reported from Lucknow, Uttar Pradesh

    Therefore, it doesn't make much economic sense to continue using your broadband service, which anyway doesn't offer thrilling speed n services esp. when there r options such as the newly launched @ACTFibernet in Lucknow which offers a thrilling speed nd services at a great price.

  • priyank55246464
    priyanka singh (@priyank55246464) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Still haven’t received an update around this. Just a SR created with no follow ups around the update. Very. Bad. Service. @ACTFibernet If this continues, I may have to discontinue with the connection.

  • saadshamsi_
    Saad A. Shamsi || سعد الشمسي (@saadshamsi_) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Hey #ACTfibernet I paid you guys on 17th for a new connection till now I don't even know what's going on, if this is your service I am sorry but that's beyond poor 👎

  • Jillsthesmart
    JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh

    @ACTFibernet you guys are thiefs of deposit money you guys never refund the full amount and harrass customers, we have to keep calling you everyday wasting our time and even after raising complain on app you guys just close it with confirmation from customers #bycottactfibernet

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I have been trying to reach your customer care since last 3 days but it says cannot be reached... please help

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.

  • 21Divyam
    divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh

    @ACTFibernet refund my deposit of 1000₹ now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.

  • vermaanand364
    ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh

    @JioCare @JioFiberVoice Jio am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet down Monday morning Please resolve the issue ASAP SR11944718601712

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Pratyushhhhhhh
    प्रत्युष (@Pratyushhhhhhh) reported

    @ACTFibernet Please help me upgrade my plan to a Mesh Router setup. I am currently using a 500Mbps plan at 1199+Tax but when I try to upgrade to Mesh router the same price gets updated to 1299+Tax and has to be paid for 6 months in advance. Please call me for discussion

  • jonahnevil
    Nobel Sage (@jonahnevil) reported

    Why the shifting process in @ACTFibernet sucks...it's totally irresponsible engineer working ...not even a link was proper to raise the shift request ..the irony is the shift place for connection is just 30m away from my current location..I do have late might meeting Idkwhattodo

  • karthikraoul
    karthik (@karthikraoul) reported

    @JioCare From past one week i am facing Jio wifi internet issue. its keeps fluctuating.I am not seeing option to contact customer care. One of the worst service. If you can't resolve i will move to Actfibernet.

  • prashantvats_px
    prasant sharma (@prashantvats_px) reported

    @ACTFibernet @ACTFibernet can you please resolve plan change issue ASAP

  • PiyushIASMentor
    UPSC Mentor Piyush (@PiyushIASMentor) reported

    @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 10:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?

  • Resilient437
    Prashanth Reddy (@Resilient437) reported

    @ACTFibernet It's been a week and you did not restore my internet... Worst service and such a stupid people you are

  • ParameshAkkili
    CA Paramesh Akkili (@ParameshAkkili) reported

    @ACTFibernet i have requested for cancellation. Kindly cancel and issue the refund.

  • AyamSrivastava
    Ayam Srivastava (@AyamSrivastava) reported

    @ACTFibernet Internet down since last night, no resolution yet, technician delaying visit. Look into it, service req : SR10280730898874.

  • mishraabhinn
    अभिन्न मिश्रा (@mishraabhinn) reported

    @ACTFibernet I have taken 200 mbps plann only 10 mbsps speed comes. Please fix

  • vamsivallurik
    karthik valluri (@vamsivallurik) reported

    @ACTFibernet I have reopened the ticket. Hope commonsense prevails. All I am asking is sending me in writing on whatever is being told on phone, if they can't address it. If they are not willing to write down whatever they are saying,it means they are not truthful.