ACT outages and service status in Lucknow, Uttar Pradesh
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- ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Lucknow, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Lucknow, Uttar Pradesh
Latest outage, problems and issue reports in Lucknow and nearby locations:
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.
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Saиkal:p (@sankalpdamele) reported from Lucknow, Uttar PradeshTherefore, it doesn't make much economic sense to continue using your broadband service, which anyway doesn't offer thrilling speed n services esp. when there r options such as the newly launched @ACTFibernet in Lucknow which offers a thrilling speed nd services at a great price.
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet You guys are late, check your customer care call recordings. As a request for permanent request has already been given but no one came to collect the device, Please refund the security deposit ASAP.
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Still haven’t received an update around this. Just a SR created with no follow ups around the update. Very. Bad. Service. @ACTFibernet If this continues, I may have to discontinue with the connection.
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Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar PradeshHey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet down Monday morning Please resolve the issue ASAP SR11944718601712
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet stopped working and unable to contact your customer care... Please help on priority
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நிகில் கேசர்வானி 🇮🇳 (@KesarwaNikhil) reported from Lucknow, Uttar Pradesh@ACTFibernet What an irresponsible service you have, not getting response from Twitter, what can I expect from customer care.
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priyanka singh (@priyank55246464) reported from Lucknow, Uttar Pradesh@ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.
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Mohammad Salman (@msklko) reported from Lucknow, Uttar PradeshHey @ACTFibernet I'm your customer since a year, now my internet is not working & your app & website show my Mobile no. not registered. My acc. Num. is 119459395352
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I have been trying to reach your customer care since last 3 days but it says cannot be reached... please help
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet why I am not getting the option to upgrade my plan to ACT Gold when I see that option on the website ? Also I am unable to contact your customer care for other issues
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet please help with contacting your customer care on priority. There is no internet and I am unable to complain from any source
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Sheikh Nasir Nsr (@SheikhNsr) reported from Lucknow, Uttar Pradesh@Shan7anu @ACTFibernet @shubhasthana93 I think existing customer's satisfaction is more important than just adding more customers to the list @ACTFibernet
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Nikhil Singh (@nikhil1689) reported from Lucknow, Uttar Pradesh@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it
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Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh@ACTFibernet @ACTFibernetHYD Hi Guys, I'm tired of the Bad service, I've already disconnected the connection because of the poor service, and now I'm being STUCKED and suffering to get the Refund for more than 20 days... Could you guys do the needful ????
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KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh@ACTFibernet worst service provider.. Wifi is not working since morning. Tried customer care many time bt not connected.🙄🙄
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet I am unable to contact you, I want to temporarily hold my connection for few months. Unable to contact customer & no option available on your application. Please look into this.
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Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh@ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet refund my deposit of 1000₹ now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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kamalraj (@kamalclassic1) reported@ACTFibernet SR10380609855824 Dear Team,A request was raised on 6th June, and it has been almost a week, yet the issueremainsunresolved. The only response I cont to receive from customer suprt is to switch the network, which has not resolved the prblm.kindly investigate matr
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Vignesh (@vignessshhhh) reported@ACTFibernet Been 24 hours, no updates other than ticket getting closed without resolution
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Sumit kumar (@Frxtrot007) reported@ACTFibernet what a shame! Disgusting and so frustrating experience. It's been 12 hours I raised a ticket, TAT was 7:30 pm and still not resolved. No way I can contact customer care. Definitely not renewing this ****** connection next time
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г𝐀ןέS𝐇🦋 (@raj5251) reported@SneRaghu @ACTFibernet Say you want to cancel thier service … u will get a call immediately
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Vipul Goel (@VipulGoel12) reported@ACTFibernet Why is it taking so long? No technician has yet visited to my place. Can I get refund if I cancel my plan now? I'll use other service providers.
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Bhujanga Rao (@bhujangarao0292) reported@ACTFibernet service is pathetic in Vasanth Nagar Kukatpally area . No Internet since last night
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Kash (@kash_viral) reported@ACTFibernet Neither your internet is fast nor service has upgraded The internet still buffers both on Instagram reels & Youtube videos Only the price has been hike Multiple notifications & automated calls, emails that u send throughout the month sometime 2 notification come at same time
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Hanu Rao (@HanuRaoG) reported@ACTFibernet It’s Wi-Fi drop issue… already technician visited 2 weeks back and told other also facing similar issue in the town. After that no resolution provided. Please work the original ticket and make the things fast.
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Aditya (@AdityaKLives) reported@ACTFibernet you going to respond to my concern sent via DM or again send that same prompt response without addressing the issue?
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Ashfaq Ahmed (@ashfaqanns) reported@ACTFibernet I have a very bad experience with the Installation of my new connection. Internet is not working from the time it has been installed