ACT Outage Report in Lucknow, Uttar Pradesh

@ACTFibernet you guys are thiefs of deposit money you guys never refund the full amount and harrass customers, we have to keep calling you everyday wasting our time and even after raising complain on app you guys just close it with confirmation from customers #bycottactfibernet

Hey @ACTFibernet my Internet service is not working since morning Did complain but still there is no response from ur side Complain numbr- SR11966267219114

@ACTFibernet worst service provider net.. Try to connect since yesterday..no response get till now...my wifi is not working since yesterday... what a worst service 😡😡🙄🙄

@ACTFibernet U didn't respond till now .. I know u r the worst service provider... Wifi is not connecting since yesterday.. Bt u r not responding 🙄🙄

@ACTFibernet worst service provider.. Wifi is not working since morning. Tried customer care many time bt not connected.🙄🙄

@ACTFibernet Right again, the ticket was closed without any confirmation from my side. I’m not sure what might have gone wrong with you guys. But this is poor handling of the customers.

@ACTFibernet Still haven’t received an update around this. Just a SR created with no follow ups around the update. Very. Bad. Service. @ACTFibernet If this continues, I may have to discontinue with the connection.

@ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.

@ACTFibernet @ACT @ACTFibernetHYD Guys, almost a month is completing and still I did not get my refund, Complaint thousands of times but nothing works, you guys are also ignoring my CONCERN. Is this how the service provided ?? 😑😔

@ACTFibernet @ACTFibernetHYD Hi Guys, I'm tired of the Bad service, I've already disconnected the connection because of the poor service, and now I'm being STUCKED and suffering to get the Refund for more than 20 days... Could you guys do the needful ????

Hey @ACTFibernet I'm your customer since a year, now my internet is not working & your app & website show my Mobile no. not registered. My acc. Num. is 119459395352

@airtelindia airtel am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet

@JioCare @JioFiberVoice Jio am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet

@ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.

@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it

Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it

@ACTFibernet unable to check availability at my location please help

@ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please

@ACTFibernet still no resolution!!! Kindly help

@ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable

@ACTFibernet If you really cannot provide proper services, give me back my money and cut the connection off. I'll look for other providers. Intentionally ignoring your customer when called, making wait on call for 45+ mins with your bot , I know you. 2/2

@ACTFibernet, being on 'Basic plan' doesn't mean that you should avoid people. When I was on 'Swift plan' every connectivity problem were resolved in a span of 4 - 5hours. But now, it's been 2 whole days and none of your employees are picking the call either. 1/2

Here we go again @ACTFibernet support is pathetic ..

It seems that @airtelindia will not take any accountability & action on the issues raised by custmrs After raising a ticket for my broadband connection, I have to wait for 3 days and follow up with cc and local team just so that ghost me again will have to switct to @ACTFibernet

@ACTFibernet - Worst ever connection. Internet not working since morning. You guys sent someone to fix it. It got fixed and it's not working again now. Need to change my broadband to other providers. Worst network Act broadband.

@ACTFibernet My disconnection request is being postponed for the last 5 days continuously. Seems like you are just postponing to clock more billing. Can you please help?

SR10367412513854 @ACTFibernet Please check this ticket and resolve asap. #ACTFibernet . This issue is occuring more frequently so please check and provide permanent resolution #WorstService

@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

@ACTFibernet @ActfiberC I facing regular internet diconnection, i have raised this issue many times, your representative dosent show up, but in call he says has been fixed and close the ticket. They asked me to change to a new rooter, still not resolved.!

The service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer