ACT outages and service status in Lucknow, Uttar Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Lucknow, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Lucknow, Uttar Pradesh
Latest outage, problems and issue reports in Lucknow and nearby locations:
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JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh@ACTFibernet you guys are thiefs of deposit money you guys never refund the full amount and harrass customers, we have to keep calling you everyday wasting our time and even after raising complain on app you guys just close it with confirmation from customers #bycottactfibernet
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Abhishek Rai (@abhishek_rai2k2) reported from Lucknow, Uttar Pradesh@ACTFibernet Your support is pathetic. Just onstalled it 1 month ago and expeirenced a connection issues. When i called the support they asked me to wait for 24 hours? Seriously, 24 hours to solve 1 issue? You guys are living in the past.
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Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar PradeshHey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it
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shashank (@Shashank8687) reported from Lucknow, Uttar Pradesh@ACTFibernet unable to check availability at my location please help
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Quazi Farooque Azam (@itsqfa) reported from Lucknow, Uttar PradeshHey @ACTFibernet my Internet service is not working since morning Did complain but still there is no response from ur side Complain numbr- SR11966267219114
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Sheikh Nasir Nsr (@SheikhNsr) reported from Lucknow, Uttar Pradesh@Shan7anu @ACTFibernet @shubhasthana93 I think existing customer's satisfaction is more important than just adding more customers to the list @ACTFibernet
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I am trying to call your customer care but both the numbers are unreachable...kindly share the correct number
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.
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Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh@ACTFibernet @ACTFibernetHYD Hi Guys, I'm tired of the Bad service, I've already disconnected the connection because of the poor service, and now I'm being STUCKED and suffering to get the Refund for more than 20 days... Could you guys do the needful ????
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet I am unable to contact you, I want to temporarily hold my connection for few months. Unable to contact customer & no option available on your application. Please look into this.
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Mohammad Salman (@msklko) reported from Lucknow, Uttar PradeshHey @ACTFibernet I'm your customer since a year, now my internet is not working & your app & website show my Mobile no. not registered. My acc. Num. is 119459395352
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ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh@JioCare @JioFiberVoice Jio am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet
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ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh@airtelindia airtel am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Still haven’t received an update around this. Just a SR created with no follow ups around the update. Very. Bad. Service. @ACTFibernet If this continues, I may have to discontinue with the connection.
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Nikhil Singh (@nikhil1689) reported from Lucknow, Uttar Pradesh@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet You guys are late, check your customer care call recordings. As a request for permanent request has already been given but no one came to collect the device, Please refund the security deposit ASAP.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet still no resolution!!! Kindly help
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Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh@ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Right again, the ticket was closed without any confirmation from my side. I’m not sure what might have gone wrong with you guys. But this is poor handling of the customers.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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VANdaMAN (@vansharma) reported@ACTFibernet @ACTFibernet "Incompetent moron" is not a foul word. It is a statement of fact. Only an incompetent moron company would have such pathetic systems that send a message like this and days AFTER a payment has been made! If you don't like this, moron, feel free to cancel my account.
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salahuddin liaz (@salahuddinliaz) reported@ACTFibernet Dear Mr Srinivasa Rao, Regarding SR10381155623834, SR10381122654499 My complaints are not attended , for the one week I couldn’t run my office , call centre customer executive not responsive to my calls , feeling helpless please try to recifty the issue As soon as
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Bharat (@bvsbrk) reported@ACTFibernet the internet is down since morning and when I opened a ticket SR10181184558624 the eta to resolve is suddenly tomorrow evening? What kind of utter nonsense is this? How can working professionals do their job with this extremely unreliable network.Totally unacceptable
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Mohammad suleman (@Mohammadsu19391) reported@ACTFibernet @PMOIndia @AshwiniVaishnaw Thanks for the response. However, there is a huge demand for reliable internet like ACT in our locality (Hawas Ji ka Rasta, 302002). Many residents are unhappy with the current options and want to switch. Please flag this to your network expansion team for feasibility."
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Ghajinikan (@ChandikanB) reportedAre field technicians completely working in night shifts or avoiding work during customer care hours? Why is there no update for 3 days? Why is the service always scheduled after 7 30 PM and customer care hours close at 7 PM @ACTFibernet
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Satadru Deb (@1400MicroGrams) reportedI never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.
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Mohammad suleman (@Mohammadsu19391) reported@ACTFibernetHYD @ACTFibernet @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!
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Ghanshyam (@ghanshyam_in) reported@ACTFibernet facing issues with act broadband since 12 pm Logged a ticket already , but no response
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Hellblaze (@lonewolf9029) reportedGot the new connection last Sunday & 2 days later on Tuesday evening the internet went down. Raised the ticket with you but till now there is no update. Customer support kept on saying to wait for 1 hour but i see no end to this. SR11081169000614 @ACTFibernet
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abhishek sharma (@abhisheku73) reportedIt's better to change the service provider, the @ACTFibernet useless