ACT Outage in Lucknow, Uttar Pradesh

@ACTFibernet I have been trying to reach your customer care since last 3 days but it says cannot be reached... please help

@ACTFibernet refund my deposit of 1000₹ now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.

@ACTFibernet You guys are late, check your customer care call recordings. As a request for permanent request has already been given but no one came to collect the device, Please refund the security deposit ASAP.

@Shan7anu @ACTFibernet @shubhasthana93 I think existing customer's satisfaction is more important than just adding more customers to the list @ACTFibernet

@ACTFibernet I am unable to contact you, I want to temporarily hold my connection for few months. Unable to contact customer & no option available on your application. Please look into this.

@ACTFibernet What an irresponsible service you have, not getting response from Twitter, what can I expect from customer care.

Therefore, it doesn't make much economic sense to continue using your broadband service, which anyway doesn't offer thrilling speed n services esp. when there r options such as the newly launched @ACTFibernet in Lucknow which offers a thrilling speed nd services at a great price.

Was trying to connect your customer care for past an hour . No response. @ACTFibernet

@ACTFibernet how can your technicians close the tickets without contacting the customer again and again. Such a bad experience with #ACTFibernet. Give me my refund, If the issue is not solved in next 24 hours.

@ACTFibernet Can anyone take actions in installation of my services. It's been 22days and services are still not installed. After promised made by the high level complaints team still it is not done. Is this the service that you gys provide. Regretting on joining ACT.

@airtelindia @airtelindia I really made a bad decision by opting your services the services are still not installed i have my working pending from so many day's @ACTFibernet india are so eager to to get the connection installed at my place all have to do here is just make the--

@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.

@ACTFibernet It has been resolved yesterday evening which gathered & increased my disappointment as such the service could have been done when we registered the complaint 2 days back with just the minor fault. Apart from this, very poor customer service response. @ACTFibernet

@ACTFibernet Care to look up my service request SR10242397308862 for frequent internet disconnectivity? It's been more than a day since I created the complaint ticket and no one has acknowledged it till now. What is wrong with you guys? Why is your support service pathetic?

@ACTFibernet looks like act is not anymore a consistent network... loosing connection very often. It’s 2 times less than a week. Great guys.. keep up the spirit

@ACTFibernet SR10242244876582 Needs attention, can someone update me on status? I tried the CC number, which is not working.

I refer using ACT app, no action I drop an email for the same, no response I call ACT directly for the same, you take a complaint against the number instead of a new connection I agree times are hard during covid, but how hard is taking a new connection request? @ACTFibernet