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ACT outages and service status in Lucknow, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Lucknow, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at ACT

ACT is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Lucknow, Uttar Pradesh

Latest outage, problems and issue reports in Lucknow and nearby locations:

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet worst service provider.. Wifi is not working since morning. Tried customer care many time bt not connected.🙄🙄

  • priyank55246464
    priyanka singh (@priyank55246464) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.

  • saadshamsi_
    Saad A. Shamsi || سعد الشمسي (@saadshamsi_) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Hey #ACTfibernet I paid you guys on 17th for a new connection till now I don't even know what's going on, if this is your service I am sorry but that's beyond poor 👎

  • abhishek_rai2k2
    Abhishek Rai (@abhishek_rai2k2) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Your support is pathetic. Just onstalled it 1 month ago and expeirenced a connection issues. When i called the support they asked me to wait for 24 hours? Seriously, 24 hours to solve 1 issue? You guys are living in the past.

  • 21Divyam
    divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh

    @ACTFibernet refund my deposit of 1000₹ now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet worst service provider net.. Try to connect since yesterday..no response get till now...my wifi is not working since yesterday... what a worst service 😡😡🙄🙄

  • 21Divyam
    divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I am unable to contact you, I want to temporarily hold my connection for few months. Unable to contact customer & no option available on your application. Please look into this.

  • VyasMadhukar
    Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet U didn't respond till now .. I know u r the worst service provider... Wifi is not connecting since yesterday.. Bt u r not responding 🙄🙄

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Still haven’t received an update around this. Just a SR created with no follow ups around the update. Very. Bad. Service. @ACTFibernet If this continues, I may have to discontinue with the connection.

  • SheikhNsr
    Sheikh Nasir Nsr (@SheikhNsr) reported from Lucknow, Uttar Pradesh

    @Shan7anu @ACTFibernet @shubhasthana93 I think existing customer's satisfaction is more important than just adding more customers to the list @ACTFibernet

  • vermaanand364
    ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh

    @JioCare @JioFiberVoice Jio am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I have been trying to reach your customer care since last 3 days but it says cannot be reached... please help

  • VyasMadhukar
    Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh

    @ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please

  • KesarwaNikhil
    நிகில் கேசர்வானி 🇮🇳 (@KesarwaNikhil) reported from Lucknow, Uttar Pradesh

    @ACTFibernet What an irresponsible service you have, not getting response from Twitter, what can I expect from customer care.

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet please help with contacting your customer care on priority. There is no internet and I am unable to complain from any source

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet why I am not getting the option to upgrade my plan to ACT Gold when I see that option on the website ? Also I am unable to contact your customer care for other issues

  • Jillsthesmart
    JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet down since couple of hours when called to technical team they heard the concerns and simply disconnected the call ( Mr.Ajaz Khan 90765 88279) please rectify the problem ASAP

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet is not working in Lucknow...kindly provide your local contact number. I am working from home at the moment and the work is getting affected.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • samiullah_shaik
    Samiullah Shaik (@samiullah_shaik) reported

    @ACTFibernet @ACTFibernetHYD 101810485949 new connection till now mesh router not given. . If your unable to provide refund my amount mutiple tickets created now solution taken money

  • amuleyescream
    Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported

    Hello @ACTFibernet I requested for a router change from ur customer care which was advised by the service engineer who visited for my slow speed complaint. The customer care rep advised me to opt for a 6month plan so i could get a free new router. What is this?

  • uday9885
    Uday (@uday9885) reported

    @ACTFibernet whats the use of ETR its been 2 days but non from your team has come to site to rectify issue with junction box if your team is so lazy to come to site and fix issue kindly refund my one subscription fee which I paid just 1 day before the issue arise kindly give ETA

  • vinay8493
    Vinay Verma (@vinay8493) reported

    @ACTFibernet @ACT_Issues @FiberAct I booked for new connection last friday, i was promised installation within 24 hrs but as of now installation is not done, payment etc everything is done, i was expecting better service from ACT. Can you expedite the process

  • khushikibaat
    Khushi Chauhan (@khushikibaat) reported

    @ACTFibernet is the worst for real

  • saicharantweet
    tensorCore (@saicharantweet) reported

    @ACTFibernetHYD @ACTFibernet guys what the hell you doing.. we have work and cant live without wifi... from morning, i am not getting wifi signal. you dont have a customer support helpline and the ticket I raised is still pending.. where is your quick resolution

  • Sriram0508
    Sriram Rajaram (@Sriram0508) reported

    @ACTFibernet @ACTFibernet issue not resolved

  • HanuRaoG
    Hanu Rao (@HanuRaoG) reported

    @ACTFibernet @ACTFibernet Issue is resolved. Thanks. But please maintain backup resource to fix the issues in time 🙏🏼

  • Saislakshmanan
    Satheesh lakshmanan 🖋‏‎‎சதீஷ் லெட்சுமணன் (@Saislakshmanan) reported

    Pathetic service from @ACTFibernet. Internet has been down for the past 2 days. (103456551476)

  • Anupama97882988
    Anupama (@Anupama97882988) reported

    @ACTFibernet The issue still there @TRAI