ACT outages and service status in Lucknow, Uttar Pradesh
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- ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Lucknow, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Lucknow, Uttar Pradesh
Latest outage, problems and issue reports in Lucknow and nearby locations:
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Quazi Farooque Azam (@itsqfa) reported from Lucknow, Uttar PradeshHey @ACTFibernet my Internet service is not working since morning Did complain but still there is no response from ur side Complain numbr- SR11966267219114
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Sheikh Nasir Nsr (@SheikhNsr) reported from Lucknow, Uttar Pradesh@Shan7anu @ACTFibernet @shubhasthana93 I think existing customer's satisfaction is more important than just adding more customers to the list @ACTFibernet
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Right again, the ticket was closed without any confirmation from my side. I’m not sure what might have gone wrong with you guys. But this is poor handling of the customers.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet still no resolution!!! Kindly help
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet is not working in Lucknow...kindly provide your local contact number. I am working from home at the moment and the work is getting affected.
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet refund my deposit of 1000₹ now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.
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Saad A. Shamsi || سعد الشمسي (@saadshamsi_) reported from Lucknow, Uttar Pradesh@ACTFibernet Hey #ACTfibernet I paid you guys on 17th for a new connection till now I don't even know what's going on, if this is your service I am sorry but that's beyond poor 👎
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Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar PradeshHey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it
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KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh@ACTFibernet worst service provider.. Wifi is not working since morning. Tried customer care many time bt not connected.🙄🙄
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet please help with contacting your customer care on priority. There is no internet and I am unable to complain from any source
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Saиkal:p (@sankalpdamele) reported from Lucknow, Uttar PradeshTherefore, it doesn't make much economic sense to continue using your broadband service, which anyway doesn't offer thrilling speed n services esp. when there r options such as the newly launched @ACTFibernet in Lucknow which offers a thrilling speed nd services at a great price.
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Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh@ACTFibernet @ACT @ACTFibernetHYD Guys, almost a month is completing and still I did not get my refund, Complaint thousands of times but nothing works, you guys are also ignoring my CONCERN. Is this how the service provided ?? 😑😔
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable
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Nikhil Singh (@nikhil1689) reported from Lucknow, Uttar Pradesh@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it
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Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh@ACTFibernet @ACTFibernetHYD Hi Guys, I'm tired of the Bad service, I've already disconnected the connection because of the poor service, and now I'm being STUCKED and suffering to get the Refund for more than 20 days... Could you guys do the needful ????
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JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet down since couple of hours when called to technical team they heard the concerns and simply disconnected the call ( Mr.Ajaz Khan 90765 88279) please rectify the problem ASAP
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JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh@ACTFibernet you guys are thiefs of deposit money you guys never refund the full amount and harrass customers, we have to keep calling you everyday wasting our time and even after raising complain on app you guys just close it with confirmation from customers #bycottactfibernet
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Still haven’t received an update around this. Just a SR created with no follow ups around the update. Very. Bad. Service. @ACTFibernet If this continues, I may have to discontinue with the connection.
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pelane Baat (@pelanebaat) reported@ACTFibernet Look for permanent solution
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profit & sL (@BarickDevojeet) reported@ACTFibernet my internet is down from morning all I get is automated response and there is no way to connect to your customer care . I don’t think i should renew your plan next month anymore. Day by day your service is turning pathetic.
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lalatendu mishra (@lalamishra4) reported@ACTFibernet I requested a new connection on Sunday and was assured same-day installation. It’s now been nearly 72 hours and no one has contacted me. This is disappointing for a new customer. Please assist urgently. Account No: 101802168769
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ramkumar (@ramkumardoss271) reported@ACTFibernet Your Service request SR10380230440034 still no one is contacted from Act service
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Seetharamaraju (@Sitharamaraju17) reportedWtf is this service you mf dumbaass @ACTFibernet
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Anirudh (@IamRamAnirudh) reported@ACTFibernet The support person checked and confirmed yesterday that the device needs to be replaced and he will replace it by this morning but till now no response. It's 24 hours without internet!! Why need more than 24 hours to resolve the issue when you already know how to fix the problem
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet SR10180282297951, SR10180178514135, SR10180136488710 All tickets close abruptly without any resolution. Kindly reopen tickets @DoT_India
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Hindustani Bharat (@HindustaniBhar4) reported@ACTFibernet prospect ID 102803434394, it's been more than 24 hours of the payment for new installation but no one called and helped, contacted 6-7 times customer support but no resolution provided. Why do you promise same day installation? Disappointed
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Jagadeesh Gumpena (@Jagadeeshgum) reportedHello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.
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ramesh tgo (@ramesh_tgo) reported@ACTFibernet I was explicitly told by ur back end team that an opt was required to close this ticket. I dint get one and I dint give them one. So when u can't figure out a solution, u unilaterally decide to screw what the customer wants and close the ticket?? Explain this like in 5.