ACT outages and service status in Lucknow, Uttar Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Lucknow, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Lucknow, Uttar Pradesh
Latest outage, problems and issue reports in Lucknow and nearby locations:
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JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet down since couple of hours when called to technical team they heard the concerns and simply disconnected the call ( Mr.Ajaz Khan 90765 88279) please rectify the problem ASAP
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet why I am not getting the option to upgrade my plan to ACT Gold when I see that option on the website ? Also I am unable to contact your customer care for other issues
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Right again, the ticket was closed without any confirmation from my side. I’m not sure what might have gone wrong with you guys. But this is poor handling of the customers.
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Quazi Farooque Azam (@itsqfa) reported from Lucknow, Uttar PradeshHey @ACTFibernet my Internet service is not working since morning Did complain but still there is no response from ur side Complain numbr- SR11966267219114
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I am trying to call your customer care but both the numbers are unreachable...kindly share the correct number
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Sheikh Nasir Nsr (@SheikhNsr) reported from Lucknow, Uttar Pradesh@Shan7anu @ACTFibernet @shubhasthana93 I think existing customer's satisfaction is more important than just adding more customers to the list @ACTFibernet
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable
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priyanka singh (@priyank55246464) reported from Lucknow, Uttar Pradesh@ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet is not working in Lucknow...kindly provide your local contact number. I am working from home at the moment and the work is getting affected.
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KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh@ACTFibernet U didn't respond till now .. I know u r the worst service provider... Wifi is not connecting since yesterday.. Bt u r not responding 🙄🙄
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Mohammad Salman (@msklko) reported from Lucknow, Uttar PradeshHey @ACTFibernet I'm your customer since a year, now my internet is not working & your app & website show my Mobile no. not registered. My acc. Num. is 119459395352
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ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh@airtelindia airtel am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet
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Abhishek Rai (@abhishek_rai2k2) reported from Lucknow, Uttar Pradesh@ACTFibernet Your support is pathetic. Just onstalled it 1 month ago and expeirenced a connection issues. When i called the support they asked me to wait for 24 hours? Seriously, 24 hours to solve 1 issue? You guys are living in the past.
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Nikhil Singh (@nikhil1689) reported from Lucknow, Uttar Pradesh@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet Internet stopped working and unable to contact your customer care... Please help on priority
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KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh@ACTFibernet worst service provider net.. Try to connect since yesterday..no response get till now...my wifi is not working since yesterday... what a worst service 😡😡🙄🙄
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KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh@ACTFibernet worst service provider.. Wifi is not working since morning. Tried customer care many time bt not connected.🙄🙄
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divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh@ACTFibernet You guys are late, check your customer care call recordings. As a request for permanent request has already been given but no one came to collect the device, Please refund the security deposit ASAP.
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Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh@ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh@ACTFibernet Still haven’t received an update around this. Just a SR created with no follow ups around the update. Very. Bad. Service. @ACTFibernet If this continues, I may have to discontinue with the connection.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nalin (@Nalinbit1) reported@ACTFibernet monsoon not even started in Hyderabad and ACT internet started crying. SR10180592692154 Shhhh... Act engineers are sleeping 💤 customer enjoy no WiFi zone
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Viineet Sindhwaani (@thevinsin) reported@ACTFibernet Internet is not working from past 2 days, there is no action from the team. Cam somebody help pls, if not pls proceed with disconnection for such a pathetic service.
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GA (@rashtrawadime) reported@ACTFibernet Internet connection is not working, looks like an outage at the backend, please help restore at the earliest
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Gururaj Sankh (@GSankh) reported@ACTFibernet I am surprised to see the response for frustration of me. Is it so difficult to resolve my issue to activate my ott as per subscription ?? The disconnection request has been promptly raised.. can some senior person from act call me and understand the issue ???
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Varun Gupta (@varungupta3009) reportedUnbelievable incompetence from @ACTFibernet. Down for 48+ HOURS because a technician disconnected my active line while disconnecting a neighbour's connection. Now they claim they can't fix it because they "need permission to move the junction box."
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HPJ (@rampal57) reported@ACTFibernet @FiberAct @ACT_Issues I had Actfibernet at home. Due to very poor services, I had to get it deactivated with effect from 06 June 26. My subscription is till Oct 26. Request refund balance amount for 4 months.
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Gururaj Sankh (@GSankh) reported@ACTFibernet I have cancelled the request of my disconnection. I want to speak to some senior responsible manager in Act who can address my small issue
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Sai Shyam G (@SaiShyamG) reportedHi @ACTFibernet, internet is down, your app and website aren't working, and customer support had a 20-minute wait time. Finally managed to raise a ticket via the call centre, only to be told the entire area is affected. Can you fix this immediately? Ticket ID: SR10280646948058
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Rvsk⁷²💫 (@vskumar1972) reported@ACTFibernet we have raised complaint about cable issue. Pathetic support. No response from ACT Team. SR:10380573807399.
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AhmedKareemUddin (@WhiteHatSeni0r) reportedNo one is taking ownership of the issue. Please reopen the ticket and have the concerned team contact me with a proper resolution instead of closing tickets without completing the work. #CustomerService #ACTFibernet #SupportNeeded