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ACT

ACT outages and service status in Lucknow, Uttar Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Lucknow, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Lucknow, Uttar Pradesh

Latest outage, problems and issue reports in Lucknow and nearby locations:

  • Meraz06867307
    Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh

    @ACTFibernet @ACT @ACTFibernetHYD Guys, almost a month is completing and still I did not get my refund, Complaint thousands of times but nothing works, you guys are also ignoring my CONCERN. Is this how the service provided ?? ๐Ÿ˜‘๐Ÿ˜”

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I am trying to call your customer care but both the numbers are unreachable...kindly share the correct number

  • SheikhNsr
    Sheikh Nasir Nsr (@SheikhNsr) reported from Lucknow, Uttar Pradesh

    @Shan7anu @ACTFibernet @shubhasthana93 I think existing customer's satisfaction is more important than just adding more customers to the list @ACTFibernet

  • VyasMadhukar
    Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh

    @ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please

  • 21Divyam
    divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I am unable to contact you, I want to temporarily hold my connection for few months. Unable to contact customer & no option available on your application. Please look into this.

  • vermaanand364
    ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh

    @airtelindia airtel am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet is not working in Lucknow...kindly provide your local contact number. I am working from home at the moment and the work is getting affected.

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet why I am not getting the option to upgrade my plan to ACT Gold when I see that option on the website ? Also I am unable to contact your customer care for other issues

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Right again, the ticket was closed without any confirmation from my side. Iโ€™m not sure what might have gone wrong with you guys. But this is poor handling of the customers.

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet worst service provider net.. Try to connect since yesterday..no response get till now...my wifi is not working since yesterday... what a worst service ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ™„๐Ÿ™„

  • Jillsthesmart
    JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet down since couple of hours when called to technical team they heard the concerns and simply disconnected the call ( Mr.Ajaz Khan 90765 88279) please rectify the problem ASAP

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasnโ€™t working from a long time even when I was told it would work.

  • VyasMadhukar
    Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet U didn't respond till now .. I know u r the worst service provider... Wifi is not connecting since yesterday.. Bt u r not responding ๐Ÿ™„๐Ÿ™„

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable

  • Shashank8687
    shashank (@Shashank8687) reported from Lucknow, Uttar Pradesh

    @ACTFibernet unable to check availability at my location please help

  • vermaanand364
    ANAND VERMA (@vermaanand364) reported from Lucknow, Uttar Pradesh

    @JioCare @JioFiberVoice Jio am look to get broadband services in my area. Bt ACT net service are already run in our area which is very over charge. I am look fot to take the service of you in area. If you can plz start your service in Lko Indira Nagar Takrohi. @ACTFibernet

  • Jillsthesmart
    JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh

    @ACTFibernet you guys are thiefs of deposit money you guys never refund the full amount and harrass customers, we have to keep calling you everyday wasting our time and even after raising complain on app you guys just close it with confirmation from customers #bycottactfibernet

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet stopped working and unable to contact your customer care... Please help on priority

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet please help with contacting your customer care on priority. There is no internet and I am unable to complain from any source

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet @ACTFibernet please initiate my act disconnection request no one has been addressing my issue since 1 week

  • yoda_maybe
    Maybe Yoda (@yoda_maybe) reported

    @Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response

  • cinemababa
    Telugu Cinema Fan (@cinemababa) reported

    @ACTFibernet another day with no response from any of the assigned support engineers.

  • Broufus
    Broufus (@Broufus) reported

    In Bangalore @ACTFibernet has stopped providing internet service since the storm nearly a week ago. They don't answer phone calls nor do they respond to service requests. Payments are made once a year, so they collect all the money and disappear like frauds.

  • amankumar43r
    Aman Kumar ๐Ÿ‡ฎ๐Ÿ‡ณ๐ŸŒฟ (@amankumar43r) reported

    @ACTFibernet As per the telephonic conversation " Act cannot go with monthly billing" and Mesh needs to be submitted for that. Issue not resolved. Will proceed with disconnection. Act Service has deteriorated with time. Sad

  • sarveshxmaurya
    Suru โค (@sarveshxmaurya) reported

    @ACTFibernet Hey , Iโ€™m disappointed with the service. You collected my CX box after I disconnected, but now you're refusing to refund my security deposit, claiming I "purchased" it. If I bought it, why was it collected? Please resolve this immediately. Account No: 110698402546

  • vicky16101991
    Vikash Mohapatra (@vicky16101991) reported

    @ACTFibernet Can you please arrange a call back. Your chatbot sucks. Since last 2 days its says all your agents are busy.

  • SendilGopal
    Sendil Gopal (@SendilGopal) reported

    @ACTFibernet 102017626189 here it is. I am unable to reach your customer care as well. App says billing is due July 15th. I get a message that you connection will be disconnected. Netflix login not working Not sure who to reach out to and how to get it resolved. Chatbot is a pain again.

  • drneemu_hage
    Dr Neemu Hage (@drneemu_hage) reported

    @ACTFibernet @ACTFibernet FYI I spoke to a Pawan Kumar who said a technical staff will get back to me at 6 pm when I called at 5:30.He raised a so called PRIORITY internal ticket. No-SR10180155132472. I donโ€™t know what gimmick this is to fool customers but get your **** together!! Seriously!

  • sarathsarru
    Rachapudi Sarath (@sarathsarru) reported

    @ACTFibernet want to report a serious issue. Your field executive is logging in as customer and closing ticket. He called me in the morning as I reported an issue. He resolved the issue & asked for an OTP. After I have provided it. I realised that itโ€™s OTP for login