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ACT

ACT outages and service status in Lucknow, Uttar Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Lucknow, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Lucknow, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Lucknow, Uttar Pradesh

Latest outage, problems and issue reports in Lucknow and nearby locations:

  • msklko
    Mohammad Salman (@msklko) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet I'm your customer since a year, now my internet is not working & your app & website show my Mobile no. not registered. My acc. Num. is 119459395352

  • Meraz06867307
    Meraz (@Meraz06867307) reported from Lucknow, Uttar Pradesh

    @ACTFibernet @ACTFibernetHYD Hi Guys, I'm tired of the Bad service, I've already disconnected the connection because of the poor service, and now I'm being STUCKED and suffering to get the Refund for more than 20 days... Could you guys do the needful ????

  • VyasMadhukar
    Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet is not working in Lucknow...kindly provide your local contact number. I am working from home at the moment and the work is getting affected.

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet U didn't respond till now .. I know u r the worst service provider... Wifi is not connecting since yesterday.. Bt u r not responding ๐Ÿ™„๐Ÿ™„

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet still no resolution!!! Kindly help

  • sankalpdamele
    Saะธkal:p (@sankalpdamele) reported from Lucknow, Uttar Pradesh

    Therefore, it doesn't make much economic sense to continue using your broadband service, which anyway doesn't offer thrilling speed n services esp. when there r options such as the newly launched @ACTFibernet in Lucknow which offers a thrilling speed nd services at a great price.

  • theup32_bangali
    Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Right again, the ticket was closed without any confirmation from my side. Iโ€™m not sure what might have gone wrong with you guys. But this is poor handling of the customers.

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Internet down Monday morning Please resolve the issue ASAP SR11944718601712

  • nikhil1689
    Nikhil Singh (@nikhil1689) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it

  • khare_anupriya
    Anupriya Khare (@khare_anupriya) reported from Lucknow, Uttar Pradesh

    @ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.

  • Jillsthesmart
    JILLS skariah (@Jillsthesmart) reported from Lucknow, Uttar Pradesh

    @ACTFibernet you guys are thiefs of deposit money you guys never refund the full amount and harrass customers, we have to keep calling you everyday wasting our time and even after raising complain on app you guys just close it with confirmation from customers #bycottactfibernet

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet worst service provider.. Wifi is not working since morning. Tried customer care many time bt not connected.๐Ÿ™„๐Ÿ™„

  • 21Divyam
    divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh

    @ACTFibernet You guys are late, check your customer care call recordings. As a request for permanent request has already been given but no one came to collect the device, Please refund the security deposit ASAP.

  • SheikhNsr
    Sheikh Nasir Nsr (@SheikhNsr) reported from Lucknow, Uttar Pradesh

    @Shan7anu @ACTFibernet @shubhasthana93 I think existing customer's satisfaction is more important than just adding more customers to the list @ACTFibernet

  • saadshamsi_
    Saad A. Shamsi || ุณุนุฏ ุงู„ุดู…ุณูŠ (@saadshamsi_) reported from Lucknow, Uttar Pradesh

    @ACTFibernet Hey #ACTfibernet I paid you guys on 17th for a new connection till now I don't even know what's going on, if this is your service I am sorry but that's beyond poor ๐Ÿ‘Ž

  • Shashank8687
    shashank (@Shashank8687) reported from Lucknow, Uttar Pradesh

    @ACTFibernet unable to check availability at my location please help

  • 21Divyam
    divyam_21 (@21Divyam) reported from Lucknow, Uttar Pradesh

    @ACTFibernet refund my deposit of 1000โ‚น now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.

  • up85wale
    KRISHNA DIXIT (@up85wale) reported from Lucknow, Uttar Pradesh

    @ACTFibernet worst service provider net.. Try to connect since yesterday..no response get till now...my wifi is not working since yesterday... what a worst service ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ™„๐Ÿ™„

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MJ_199318
    MJ (@MJ_199318) reported

    @ACTFibernet Such delay constitutes deficiency in service. Kindly ensure immediate resolution, failing which I will be constrained to initiate appropriate legal action and seek refund with compensation. #ACTFibernet #ConsumerRights

  • vijaytnc
    RandomHuman (@vijaytnc) reported

    @ACTFibernet The nonsense continues. No one has come to move the connection. I wait for 20 min each time on a call then a hand off happens and the call is disconnected. Have done this 4 times. Over 2 hours lost just waiting on call. Ridiculous customer service

  • Pro_ShantTweets
    ThinkWithPrashant (@Pro_ShantTweets) reported

    @ACTFibernet Whatโ€™s the point of paying a premium for your service if, when it matters most, the support is nowhere to be found? Itโ€™s been over 2 hours since I raised a ticket, and I havenโ€™t received any response or update. This level of customer support is extremely disappointing. Please resolve this issue urgently.

  • amuleyescream
    Raspberry Duetz ๐Ÿ‡ฆ๐Ÿ‡ท๐Ÿ‡ช๐Ÿ‡ธ (@amuleyescream) reported

    @ACTFibernet not needed i ordered a router myself. keep ur router with yourself. im only using ur isp because of your worth fr money plans and speeds. these kinda experiences make me want to leave ur isp and move to another isp. im staying anyways, thanks for ur wonderful service @ACTFibernet

  • bharathgoud2002
    bharath goud (@bharathgoud2002) reported

    Hi @ACTFibernet I am facing issue with my internet connection from past 2 hours unable to raise the complaint from Act App or ACT web

  • Sanntosh33
    Santosh Gupta (@Sanntosh33) reported

    @mayhoskote @ACTFibernet @ACT_Issues Yes I agree. We need to change the operator. Airtel or jio would do better service than this. I am also facing issues with them. No accountability for delayed services.

  • MJ_199318
    MJ (@MJ_199318) reported

    @ACTFibernet @psshadnr_cyb @ACTFibernet Complaint against ACT Fibernet: payment taken but no router installation even after 3 days. Request immediate intervention, resolution, and refund/compensation for deficiency in service.

  • GetlaPrasad
    Rajendra Prasad Getla (@GetlaPrasad) reported

    @smasithick It doesn't matter as Long as price is on a higher side people won't use that easily. Look at me I Brought jio air fibre base plan which cost 599+ GST it's way to costly for that 30MBPS. Now I'm using @ACTFibernet which cost almost 3500 for 6 months with 1 additional month as a Bonus. I'm getting better speeds and also FUP is at 3.3TB unlikely @jio Air Fiber which limited to 1TB post the speeds are the worst

  • 08aca24
    Canute Angelo (@08aca24) reported

    @ACTFibernet I called sales 4 times. Spoke with 4 different people. The first lady's name i did not get. She was very rude. She did not understand the issue and kept saying it cannot be done today. Then came Merlin, who promised to get a supervisor online.

  • VinayKukudala
    Vinay Kumar Reddy Kukudala (@VinayKukudala) reported

    @ACTFibernet Quickly means still how many months? Still the issue is not rectified.worst service by act fibernet @ACTFibernet @TRAI