ACT Outage in Lucknow, Uttar Pradesh

@ACTFibernet Worst fibernet experience with ACT. After connection I have been raising request to fix the issue but not addressed and now when I want disconnection they are closing my request without any action. I just want this to be removed.

@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it

Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it

@ACTFibernet unable to check availability at my location please help

@ACTFibernet your Lucknow support is terrible. As a working professional I require uninterrupted internet access. Its been more than 4 hours and there has been no response from the team. @airtelindia Broadband plans please

@ACTFibernet still no resolution!!! Kindly help

@ACTFibernet The technician contacted me and they said that they can't do anything because @ACTFibernet has no bandwidth as there are too many customers...so just to send you an email and tell about the problem Please let me know if I should think of another ISP if it's bit managable

@ACTFibernet I am unable to raise any complain even from the app..kindly help on priority as my work is getting affected.

@ACTFibernet Internet is not working in Lucknow...kindly provide your local contact number. I am working from home at the moment and the work is getting affected.

@ACTFibernet please help with contacting your customer care on priority. There is no internet and I am unable to complain from any source

@ACTFibernet Internet down since couple of hours when called to technical team they heard the concerns and simply disconnected the call ( Mr.Ajaz Khan 90765 88279) please rectify the problem ASAP

@ACTFibernet Internet stopped working and unable to contact your customer care... Please help on priority

@ACTFibernet Internet down Monday morning Please resolve the issue ASAP SR11944718601712

@ACTFibernet Your support is pathetic. Just onstalled it 1 month ago and expeirenced a connection issues. When i called the support they asked me to wait for 24 hours? Seriously, 24 hours to solve 1 issue? You guys are living in the past.

@ACTFibernet Hey #ACTfibernet I paid you guys on 17th for a new connection till now I don't even know what's going on, if this is your service I am sorry but that's beyond poor 👎

@ACTFibernet why I am not getting the option to upgrade my plan to ACT Gold when I see that option on the website ? Also I am unable to contact your customer care for other issues

@ACTFibernet I am trying to call your customer care but both the numbers are unreachable...kindly share the correct number

@ACTFibernet I have been trying to reach your customer care since last 3 days but it says cannot be reached... please help

@ACTFibernet refund my deposit of 1000₹ now as it is been a long time now since my request for permanent disconnection to your customer care, Now I will proceed with consumer affair department.

@ACTFibernet You guys are late, check your customer care call recordings. As a request for permanent request has already been given but no one came to collect the device, Please refund the security deposit ASAP.

@ACTFibernet @ACTFibernetHYD net not coming n u closed the ticket wow great service Ticket No SR10163592695574 is closed. If you are unable to access internet, please power OFF & ON the router to resume. To reopen send N to 9632711600. Team ACT n

Have been an ACT Fibernet customer for more than 6 yrs… Was on a 6M +1M prepaid plan.. moved my house and ACT confirmed that connection is not feasible. Four more months of service remaining, but ACT is refusing to refund the balance amount… @ACTFibernet - poor customer service

@ACTFibernet How many more days this will take now?? I need to login by 9pm sharp

@ACTFibernet Is it take 24 hours to take action. This is the resolution time I got as message confirmation.

@ACTFibernet Hi Team, Today there is no internet since 2pm, Bangalore Electronic City. CCE is telling engineer has attended other customer on priority basis so tomorrow he will come to my place. Its not at all acceptable. Phone number-7676628183

@ACTFibernet You are providing 75mbps connection but expect customer to get their own router which is ridiculous when @reliancejio & @airtelindia is providing router with broadband package. I want a connection that will be there but only thing I will have to worry is payment for subscription

@ACTFibernet The issue has not resolved. It is very much there and case has been resolved after assurance from local technician that he will assist immediately whenever I face issue. I don’t think you can call this a resolution.

@ACTFibernet Every second day you all give this problem and states that you're team is looking into it

@ACTFibernet @ACTFibernet Can you provide a resolution time for this? This is critical so pls take this up on priority

@ACTFibernet @bada_paww Every second day there's a problem with @ACTFibernet they have no proper customer service