ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Sheikh Ibrahim
(@sheikhibrahims) reported
from
Hyderabad, Telangana
@ACTFibernetHYD It's been 4 days, since my issue didn't get resolved. you made my WFH trouble. I raised ticket for relocating of my connection. No response, no calls and only I can see you people accepting new connection immediately. #ACTFibernet
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
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kamal
(@Kamal_VOLLY11) reported
from
Hyderabad, Telangana
Not able to contact customer care and if try to msg or chat this will be the problem as above. Worst service and connectivity from @ACTFibernet @ACTFibernetHYD. You can check my complaints that howmany times I have registered a complaint on internet connection and slow speed.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience
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Srinivas Vayuvegula
(@SriniVs8562) reported
from
Malkajgiri, Telangana
@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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Purushotham Goud
(@Purusho50189904) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD @TRAI Dear Sir I am working from home my internet is not working 2 days how can we work is this the way your Act fibrenet is treating customers I calling from past 2 days but no use nor no contacted for the resolution who will be responsible
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155624065862 raised again.. Internet not working.. 1 day back same problem.. Again and again.. Resolve immediately.. Poor work... Poor customer service
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Sai Kumar Kaveti
(@sai_kaveti) reported
from
Annāram, Telangana
@ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet We have to call atleast 3 times and your customer service team has disconnected two times without even speaking properly
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD
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narsa
(@narsav) reported
from
Hyderabad, Telangana
@ACTFibernet Give me an estimate time when this will be resolved.. anyways u lost a customer, i am moving to other provider next month
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Suneel Kumar Appaji FCA & IP
(@creativeappaji) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD one guy called from 7893136434 and asked me what is my problem and told me he would come if he feels there is a problem.. Wonderful idiotic service from your company..earlier one was rude and this one is merciful.. 9989310302
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet worst customer service from act. Have been charged but not even a single call back since last 8 days. Inspite of multiple calls and requests all I recieved is assurance nd not even confirms. Plz refund amount as I don't want such pathetic service.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet #waiting just spoke to customer care - Sai Kiran - he mentioned he was connecting me to someone and the line got disconnected. #fasttrack it need field technician IMRAN’s number. #immediateresponse pls
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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Mr Nadeem
(@MrNadeem7860) reported
from
Annāram, Telangana
@ACTFibernet 84999 89677 He is wery bad person And tek a money and do instillation date 30/04/2021 Today my rotar delivered So i will mak a call and aske come and do complete instillation and active my WiFi instillation parso asking I will come in 5 minutes 2 hours already ovr
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ratna basu
(@Ratnabasu8) reported
@ACTFibernet I am facing problem with payment. During 1st payment I paid 2357/ all including. Why don't you charged extra in 1st bill. Now issues not resolve after direct message and telephonic conversation. Please revised bill and send proper ammount
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MAMTA VIJAY SINGH
(@MAMTAVIJAYSINGH) reported
@ACTFibernet I am a user of ACT Fiber Net My account no is 110659659529 I have paid the amount for a year but you cut my connection . I paid the amount in advance from the last three days I am facing this issue and no one is ready to listen. I want my money back.
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yoganandham
(@yogi_1030) reported
Team Act not working properly for our account Phone number 9626275502. After so many complaints issue not resolved.@ACTFibernet
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Surendra Manne
(@SChowdary7) reported
@ACTFibernet @ACTFibernetHYD I am working for night shift and every day after 1.15 AM IST getting internet issue for some time. I don't know the reason why it is happening every day😡 Now a ACT service is going down!! I think customers are increasing, so eyes seeking up. . . 😡
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Ram Swarup
(@patelramswarup) reported
@ACTFibernet Gave you ticket SR10266141301279 my internet is not working for last 15 days your team is just closing and opening new new ticket
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MAMTA VIJAY SINGH
(@MAMTAVIJAYSINGH) reported
@ACTFibernet I am a user of ACT Fiber Net My account no is 110659659529 I have paid the amount for a year but you cut my connection . I paid the amount in advance from the last three days I am facing this issue and no one is ready to listen. I want my money back. @balamalladi37
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Zubair Jaffer
(@MZJaffer) reported
@ACTFibernet @ACTFibernetHYD It has been near 48hrs the last we complained and still no proper response nor resolution provided for disconnected Internet. Kindly requesting you to please support and get the issue fixed on an urgent basis. Thanks 👍🏻
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harish tg
(@atro_haris) reported
There has been no network connection for the past three days their customer care service just keeps on giving numbers of other technicians and the problem is not solved @ACTFibernet
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Alsa
(@Alshaleeh) reported
@JioCare as per order ID CO0000PE4HPJ for uninstallation, no one is contacting me for more than 1 month and poor services from jio. @airtelindia @ACTFibernet
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Kind-hearted@Shekhar
(@sh1fu70_kind) reported
@ACTFibernet Act fibernet is bullshit provider...too expensive for kind of service they are giving last 3 months 6 disconnection every single time restoring takes 24 hrs