ACT Outage Report in Secunderabad, Rangareddi, Telangana
Why is my ACT service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at ACT
ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (26%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 2 days ago |
|
Hyderabad
|
Internet | 4 days ago |
|
Hyderabad
|
Internet | 4 days ago |
|
Hyderabad
|
Internet | 5 days ago |
|
Hyderabad
|
Internet | 7 days ago |
|
Hyderabad
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Ravi (@Akki_Tricky) reported from Annāram, Telangana@ACTFibernet Dear ACTFibernet, sorry we have lost trust on your smooth responses! SLA of 48 hours , no immediate response after 5 escalations on the importance of internet is a bad way of service you are showing to a customer. This is the last time I can take and will definitely move out
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Praveen (@Praveen5620) reported from Hyderabad, Telangana@ACTFibernet #customerservice #broadband I have raised so many complaints, we are losing connection whenever power goes off, every time ur closing complaint without resolving
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Christina (@Christi15672546) reported from Hyderabad, Telangana@ACTFibernet So bad connection everyday cant sit with this issue and stop my work from home.Either ul fix it with your router as its mor than 1year im using ur service i brought routers youll want ur specific routers then yull get ur router or juz Refund my amount il go 4 airtel
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Satyabonthala (@satyabonthala) reported from Hyderabad, Telangana@ACTFibernet You people are unfit, you can't do anything...you are just looting customers money without giving service to them... One simple generic reply you will give. You can't do anything more than that in practical.
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pratik sanjay buge (@buge_pratik) reported from Annāram, Telangana@ACTFibernet Kindly resolve the issue ASAP, as I am doing WFH, and my work getting hampered.
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pradeep ch (@pradeepch180) reported from Hyderabad, TelanganaWorst experience with act Fibernet. I am using it with two accounts with 75mbps speed but I have never seen more than 10-15mbps speed in two areas. @ACTFibernet @ACTFibernetHYD @ActfiberC
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Christina (@Christi15672546) reported from Hyderabad, Telangana@ACTFibernet contd..or else plz refund the amount i vl go for new service provider
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Satyabonthala (@satyabonthala) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD Your CEO to low level all are irresponsible...really every month I have been sending mails, raising tickets, post in twitter... Again same problem repeating. Why cant you fix the problem permanently. Unskilled unprofessional fellows ... Pathetic service.. poor..worest in CC
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Mohammed Aleem (@Mohamme74753126) reported from Hyderabad, Telangana@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT I have complain on 28 nov last but no technician has come I am feeling very bad of this service the customer care service also not helping me.
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Sai Kumar Power (@SaiKumarPower7) reported from Hyderabad, TelanganaOne of the worest @ACTFibernet customer care & Engineers
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Aleem (@AleemuddinMuhd) reported from Hyderabad, Telangana@ACTFibernet Your regrets are useless, without a proper timely resolution #PatheticService #worstturnaroundtime
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Mohammed Aleem (@Mohamme74753126) reported from Hyderabad, Telangana@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act people are doing froud I paid online and person also come and take money another thing is that no internet is coming and no service in my locality
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Mohammed Aleem (@Mohamme74753126) reported from Hyderabad, Telangana@ACTFibernet No line no internet last month 28 nov 2021 I am facing internet problem but no issue solve they take my money but no response my waste for going to act fiber network wast of money golconda fort 500008
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Satyabonthala (@satyabonthala) reported from Hyderabad, Telangana@ACTFibernet Again No network ...Your ACT Fibernet Ticket no: SR10163563257084 has been registered. Our team will ensure fastest possible action @ACTFibernet ,@ACTFibernetHYD
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Naresh (@nemmikanti0208) reported from Annāram, Telangana@ACTFibernet Not yet resolved.. I lost 2 working days.. Whi will pay for this?? I'm complaining this issue in consumer court.. Get ready for it
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Christina (@Christi15672546) reported from Hyderabad, Telangana@ACTFibernet plz send a technician ASAP cant take this internet issues daily
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Mohammed Aleem (@Mohamme74753126) reported from Hyderabad, Telangana@ACTFibernet @iamY0URBOSS Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act fiber net is very bad service in hyderabad please dont recommend any one I am facing last 6 days but no resolution and no answer my call no technician in cmpny
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Gaddam Ekaharish (@GEkaharish) reported from Annāram, Telangana@ACTFibernet my WiFi internet is not working please solve my problem as soon as possible my ph 9160309637 Quthbullapur 55 HYDERABAD
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet your customer service is pathetic. No one knows what they are talking. I am facing connectivity issues since yesterday morning. No one is helping on that can you do something?
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Mohammed Aleem (@Mohamme74753126) reported from Hyderabad, Telangana@ACTFibernet I pay u online but u r offline service is waste I am facing last month problem getting but no issue solve no service is done yet. Money waste act fiber froud close u r company.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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karthikeyan (@karthikeyanasar) reported@ACTFibernet HI Still as you promised was not happen yet, is this you provide service to you customer, Very worst service I ever had
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Priyanka Purna (@purna_priyanka) reported@ACTFibernet hi team. I have recently shifted to electronic city phase 1. The network since we have come here has been pathetic. Although we are paying for 75 MBPS but we are getting only 20 MBPS.not acceptable and terrible given that working from home is on for every company!!!
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Kevell Corp (@kevell_corp) reported@ACTFibernet @CMOTamilNadu Reference Number-SR11449563041358, Complaint Still unresolved even after 10 days. Second Level of escalation 2 days before but still no response. ACT INDIA kindly ACT on the Complaint.
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Ashish Deekonda (@ashdeekonda) reported@ACTFibernet I have been losing my patience since 2 days. This is not the experience we wanted to have in 2020. If I'm an act techie, I would have solved my problem in 10 mins. So great team u have. Huh
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Mukesh Bardwaj (@Mukesh_Bhardwaz) reported@ACTFibernet The problem not yet taken care 3 months are over. How much ore time required... ACT credibility lost..
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विकास कुमार (@vikasku02273134) reported@ACTFibernet Would never ever recommend anyone to take your shitty services. You guys delayed my installation by 2 days. It leads to huge inconvenience to me. Even local broadband providers are far better than you in terms of services.
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Varun Prakash (@varunprakash) reported@ACTFibernet I need some help related to bandwidth and billing. Is there anywhere I can email someone? Or if you can help directly?
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Sanjay Singh (@ssanjay198304) reported@ACTFibernet It has been nearly 24 hours now. Can you please let me know how much time it will take to restore the services. This type of service is not acceptable.
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Radhika Parthasarath (@radupartha) reportedTotally disappointed with @ACTFibernet. Waiver of ₹500/ offered for reconnection by giving missed call to a number. Post reconnection, they don’t honour this. Issue pending since Dec 2 despite several attempts! #ACTfibernetcheating
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Amar (@Amarskmpni) reported@ACTFibernet please arrange to refund my recharge amount of rs.826 done on 8th drc 2020. Want to terminate the services of act. Weekly once the service is down. recent ticket raised yesterday SR10149633903842. Please arrange for redund of the amount immediately.