ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet my issue is un addressed and engineer is stating wire problem I want the issue to be resolved today at any cost or else I may be forced to escalate the matter to ministry of telecommunications
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Amal saj
(@AMALSAJ) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet please hire some efficient people for your customer care service. I had a terrible interaction with your agent and finally when she couldn’t answer my questions, she disconnected. Now please dont give me this was a network issue excuse.
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Uma Shanker Singh
(@singhuss) reported
from
Hyderabad, Telangana
@ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.
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Sunny Singh
(@SunnySingh51000) reported
from
Hyderabad, Telangana
@ACTFibernet Moreover the network connection is on and off every 5 mins.i did try the same
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PAILAM Manshi
(@MadelkarVijay) reported
from
Hyderabad, Telangana
@ACTFibernet I have cleared my dues and yet the connection is suspended. Worst case this.
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Sai Kumar Kaveti
(@sai_kaveti) reported
from
Annāram, Telangana
@ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Dear team my issue is still unaddressed please look into the priority. Your ACT Fibernet Request SR10153384719112 is expected to be resolved by 3/7/2021 12:00:00 PM (MM/DD/YYYY)
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD
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Tauseef Ali
(@Tauseef_ali03) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.
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Aziz
(@Aziz26330896) reported
from
Hyderabad, Telangana
@ACTFibernet dont know how to. Resolv the issue.... Shut the technician department.... And stop giving salaries.... Last 6months so many complaints no resolution.... Now today i am going to disconnect the power supply untill the issue gets resolved.....
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Raj Kumar
(@rajkumar_dandla) reported
from
Hyderabad, Telangana
@ACTFibernet there is very slow connectivity of the net kindly take necessary action
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience
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Srinivas Vayuvegula
(@SriniVs8562) reported
from
Malkajgiri, Telangana
@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet internet is down. Need someone to look into this please. Thanks!
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Jairam_010
(@jairamgoud) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Customer, we have registered your query about online payment not reflecting in your ACT account with Ref No SR10153635081453. This is being looked into and you would receive an update in 72 hours. **Unfortunately, no update since March 10th.**
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Shrinu Namburu
(@shrinubabu) reported
from
Medchal Malkajgiri, Telangana
ActFibernet Hyderabad has got really poor service. Faced internet down issue 4 times in a month. The service and support really sucks... #Actfiber , #ActFibernet
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gayatri
(@Gayatri7796) reported
@ACTFibernet is your service down today, the internet is not working since morning, my ticket is #SR11064629015464. Requesting to kindly look into this urgently.
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Bharath Kata
(@BharathKata1) reported
@ACTFibernet with in 10 days 5 times my act Internet connection faced problem,really it’s very horrible experience with Act.i don’t want to continue this connection any more.
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D E S E L
(@DESEL67561058) reported
@ACTFibernet For office purposes only I am using your internet but in the mean time your service gives a bad experience with my company due the worst ever service, Sometimes the internet is not working if i called and tell about the issue after 12 hours only they ll get to recticfy #worstact
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Tapaswini
(@TapaswiniSona) reported
@ACTFibernet I am facing issue from one month and I have reopened ticket multiple times but without resolving they are closing my ticket. No resolution nothing.the act guy is alwys calling and not at all coming. #act
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smaran kumar
(@smaran909) reported
@ACTFibernet it’s been a month I’ve been waiting for my waiver. Still ur support is saying just give us 24 hrs.
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Leonard Roshan Alex
(@leoalex1994) reported
@ACTFibernet Do you provide pathetic service and disrespect your customers on purpose? This is intolerable. This person Kali Das, a field operative, do you even provide some sort of training on how to talk to customers? Do you teach sarcasm to them? @Balamalladi13 @HathwayBrdband
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Yogesh Agarwal
(@YogeshA15241685) reported
@ACTFibernet Raied a complain SR10264625821404 but no action taken yet.. Even the technicians are not responding. Pls check how it can be resolve or I need to switch network
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smaran kumar
(@smaran909) reported
@ACTFibernet what is the use of us support or escalation team?
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Ranjana Nagpal
(@smiling_ranju) reported
@ACTFibernet Never seen or heard earlier ever.. How can a customer be troubled for such a bad experience!!
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Bharath Kata
(@BharathKata1) reported
@ACTFibernet How many times I need to raise complaint,here it’s working day,with out Internet how to work at home,who is responsible to this problem.