ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
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swathi kanuganti
(@swathikanuganti) reported
from
Hyderabad, Telangana
Need to contacr customer support for bill adjustment. Power bill hasn't been provided. Account No : 101002880165 Customer care number is not reachable, also sent an email however no response. @ACTFibernet
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@harsh6363 @ACTFibernet Yea man, same issue again for me in less than 2 weeks! May be time to move to a different service provider.
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Internet down since morning due to your server issue please help
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Sai Uttej
(@Uttej03) reported
from
Annāram, Telangana
@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993
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Suman Kumar
(@sumankumarkond1) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Received SR10143308007402 as complaint number for disconnection of services on 25th July 2020 but till now update is not provided and bill is generated. Request to provide update on the status of complaint number SR10143308007402.
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription
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suresh
(@Suresh_Maddula) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I just had conversation with one representative Mr Naveen and asked for delay in installation of service, informed will be get done 2 weeks because it was escalated to higher level. This shows their integrity to customers and their response. He disconnected call.
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet I'm still waiting for update Why can't you guys understand im working from home Gonna disconnect for next half of the year for sure Such pathetic service
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kashish agarwal
(@Kashish421252) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Need 3 new connections, can you help me? It’s very urgent
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@harsh6363 @ACTFibernet Same issue again for me in less than 2 weeks! I think it's time to move to a different service provider.
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Anup kumar
(@gakanup) reported
from
Hyderabad, Telangana
Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .
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Wajeehuddin Ali
(@RulerZzrule_aLi) reported
from
Hyderabad, Telangana
@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
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Sudhir Reddy
(@SudhirR85782747) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Issue not resolved but ticket closed
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider
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orestes albert
(@orestesalbert1) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet such a huge waste customer care, No connectivity, and an app which has no chating facility. It's not what you promise when u come to give connection. Too slow says 40 Mbps and nothing near to it.
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Dear team I have taken a new connection engineer visited at my place however he told that it will take 5 days as no box to give connection please look into the issue on high priority Dear Customer your prospect Number is 101422504965,
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Rashedshaik
(@Rashedshaik82) reported
from
Hyderabad, Telangana
@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My issue is unaddressed and I may be forced to escalate the matter to ministry of telecommunication
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Vinay
(@AccVinayak) reported
@ACTFibernet @ACTFibernet @ACTFibernetHYD 9490525009 Secunderabad ( Hyderabad ) it new connection just have 48 hours only - facing problem but not getting proper solution on this issue
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Astha Sharma
(@iamaaastha) reported
@ACTFibernet Seriously fed up with your horrible service. Care to explain and resolve these complaints? SR10260718648975 SR10260697296862 How long do we have to wait?
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satheesh ms
(@satz555) reported
@ACTFibernet A temporary fix on the current outage is not what we are expecting. Your local POC are unable to solve this continuous outage. We need higher management involved this or you will loose whole connections from our apartment. Connection were so reliable a month back
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Joseph John
(@Joedotjohn) reported
@ACTFibernet @ACTFibernetHYD Your Customer service agents are so bad that this is unacceptable. Irrelevant charges have been added to my mom's account. You guys are waiting till the due date to make us pay the extra irrelevant charges. People, this is ACT.
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Shahed Razvi
(@Shahed_Razvi) reported
@ACTFibernet What happened? Done with your service?
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karthik
(@karthiktheja) reported
@ACTFibernet Still waiting for a resolution
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Rahul Madire
(@madirerahul) reported
from
Hyderabad, Telangana
Facing hell lot of issues lately with @ACTFibernet @ACTFibernetHYD when I tried to call and explain the issue to the support team they disconnected the call in the middle of the conversation. I think now its time to seriously look for better alternatives.
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Nafisa Ali
(@nafisaali_na) reported
@ACTFibernet SR10160733242452 No Internet since mornin, made complaint around 1pm. I now get a msg sayin it will be resolved by tomorrow 2pm. Why was no service provided today when you had more than 1/2 a day? How am I supposed to manage with no Internet with WFH? Kindly expedite
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Anonymous3107
(@anonymous3107) reported
@ACTFibernet Kindly fix issue urgently Your request SR10260715024732 is tentatively expected to be resolved by 8/10/2021 06:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app Issue was raised at 8 in morning
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ISEEYOU DOC
(@sandyvims71) reported
@ACTFibernet This is poor service from @ACTFibernet