ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Dear Mr.Bala Malladi its been 36 hours now that I have raised the issue about not getting the internet and nobody seems to be interested in taking any action. ttly frustrated and disappointed with the service @TRAI #disappointedwithact #balamalladi
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salma zahoor
(@salmazahoor07) reported
from
Hyderabad, Telangana
@ACTFibernet Your request SR10162653296152 is tentatively expected to be resolved by 9/22/2021. I have been nerver seen such an pathetic service with an any Broadband service as @ACTFibernet. is delivering their ******* service It's been 5days they are resolving thier issue
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Suraj
(@Suraj39359801) reported
from
Kūkatpalli, Telangana
@ACTFibernet @ACTFibernetHYD SR10162617324762 Same I raised on sept 5th internet not working every 15days I am facing issue from 4months, I called executive 9121015806 he said to report in HO Banjara hills nobody responding. Please rectify my problem internet not working. 6pm
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD SR10162620356872 raised this case 26 hours ago and was supposed to be resolved 2 hours ago and still you haven’t addressed the issue. I’m missing all the meetings #disappointedwithactfibernet #frustratedwithactnet #actservicesucks
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I complained about my internet issue it's been 80hrs(3+days). The team is quite negleglible in resolving. You Fine us for late payments, What should we do as a customer? Good bye @ACTFibernet
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD @ActfiberC This is ridiculous I been trying to reach to your customer care exectve to know abt the ETA when the service will be resumd and they are simply disconectn the call on face.This is not the kindof service that was promsd to me whn the connectn was offered
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD its been more than 24 hours that I raised an issue saying I am not getting internet and you guys haven’t taken any action and just disconnecting the calls when I tried to call you and express the issues I’m facing.
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m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@ACTFibernet @anilmihir This call back never happens
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD 4days completed still my connectivity issue is not resolved
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernet @ACTFibernetHYD I was being told that it will be resolved by 6 pm yesterday if not by today 9 am both of these didn’t happen either. is this how the customers are treated when we say we are facing the issues #disappointedwithactfibernet #issueswithactfibernet
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m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@ACTFibernet @irupeshranjan This call back never happens
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Vijay Huple
(@vijay_huple) reported
from
Hyderabad, Telangana
@KarwaKomal @ACTFibernet @VijayGopal_ Worst customer service provider = Act fibre net service
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Suraj
(@Suraj39359801) reported
from
Hyderabad, Telangana
@ACTFibernet SR10162617324762 Same I raised on sept 5th internet not working every 15days I am facing issue I called executive 9121015806 he said to report in HO Banjara hills no body responding. Please rectify my problem internet not working.
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet 1. You are resolving temporarily not permanently. 2. U r team is taking minimum 1.5 day for fixing problem. Poor sevice pathetic service. Unskilled 3. These two days you are billing to me without any sevice. 4. U r are not even compensated any single day from past 5months problem
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AskMe
(@AskMe49293125) reported
from
Medchal Malkajgiri, Telangana
Most useless, bkwas, stupid services of @ACTFibernet USELESS USELESS USELESS
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Uma Shankar Sahani
(@UmaShan93412372) reported
from
Hyderabad, Telangana
@ACTFibernet here is my complaint no SR10162559901342 got closed without any update neither resolution given. Today i had raised new ticket SR10162585569192 @ACTFibernet i need service team to reslove my internet issue.
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet Already made several calls, no resolution.
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@JioCare Improve your service if need plp need to switch to @ACTFibernet
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Internet is not working since 2 days and we are only depend on broadband for our work. Call customer service about 8-10 times still the issue persist. Sometimes customer service agents r not responding on calls properly.
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Syed Saber
(@SyedSab92085790) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD before one week I have shifted my house and I put the shifting request through the app the technician Has come nd check out and said that In your area there is no service connection we have to put a new connection box' that's it still did put any box
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ankur
(@ankurdattt) reported
@ACTFibernet 110570556503 Net not working lan light is not coming kindly resolve soon
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B_Wrath
(@B__Wrath) reported
@ACTFibernet you are making my life a living hell with the constant bill reminder calls! Even though I requested an account closure almost a year ago! I'm not able to reach any of your customer care executive & even the one who called took all the data and didn't act on it!
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Rahul Kumar
(@rkumaritsme) reported
@ACTFibernet since i don't have internet since more that 24 hrs i am asking for discount on my bill for this month. the issue is still not relived and it's not an issues in my control so i need discount on the bill for being not available. Tell me why i shall not chose @reliancejio broadband
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Bhabani Shankar
(@Bhabani02092192) reported
@ACTFibernet, Dear Act, can you please share your policy details for the refund, you people are not refunding my money, even if I use your service only for 20 days, you are not refunding my money Rs. 7000/- I won't suggest anyone take your service.
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ESN
(@esng25) reported
@ACTFibernet Mr. Shreyas Bangera Mr. Anand GS / Mr. Suresh Babu Mr. Bala Malladi Why you people can’t resolve one simple problem always give wrong commitments
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mysuru
(@mysoor) reported
@ACTFibernet why are you not adequately staffing Kannada speaking customer support team? Have to wait 10m and after that it gets transferred to hindi or telugu staff? #KannadaGrahakanaHakku #ServeInMyLanguage @PMOIndia @rajanna_rupesh
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Harsha ksdv
(@harshaksdv) reported
@ACTFibernet 36 hours and counting. No response/update from Customer support. All you ask me is to do DM and give standard reply
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Shrikant Sharma
(@shrikant_7777) reported
@ACTFibernet Today is the third day and no service engineer has visited our housing society to fix the issue. SR: SR10161459260772. I have posted numerous tweets on the same and you haven't replied to any. 3 days without internet. How can you be so unprofessional?
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Durga Prasad D$P
(@DurgaRamPrabha) reported
@ACTFibernet i think there is no single person to take care of simple thing and instead ur executives r giving wrong commitments and arguing with us. I fed up with ur services. Im gng to file a complaint to consumer forum on u people. U people are doing robbery from. Our pockets.
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Durga Prasad D$P
(@DurgaRamPrabha) reported
@esng25 @ACTFibernet @ACTFibernet i think there is no single person to take care of simple thing and instead ur executives r giving wrong commitments and arguing with us. I fed up with ur services. Im gng to file a complaint to consumer forum on u people. U people are doing robbery from. Our pockets.