ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (72%)
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Wi-fi (18%)
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Total Blackout (7%)
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E-mail (3%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Mohd akbar
(@akbar08755) reported
from
Hyderabad, Telangana
@ACTFibernet Wooo that's a great reply from you.. iam not waiting to listen this type of message..... If there is technically problem they resolve the issue 3 to 4 hours .. may not to take 1 to 2 days .... My boss not paying salary on 26th August 2022. because of my internet issue..
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Raviteja Sunkari
(@saradagakasepu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Pathetic Internet Service Provider. No internet from last three Days and not even a Single Response from your Team..Do not Trouble your Users. Worst Service...Stop using Act Fiber net
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Arif Khan
(@khanarifMD) reported
from
Hyderabad, Telangana
@ACTFibernet @khwajamoinddin The Worst Internet service ever I had seen Till Now, switch another network.
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Harini Muppalla
(@HariniMuppalla) reported
from
Annāram, Telangana
@ACTFibernet Hi, we are facing severe problem with your connection and we have a 400 MBPS LINE and it isn't working every alternate day since the past week. Can you help resolve it ASAP. WE HAVE OUR PROJECT AT STAKE DUE TO THIS UNSTABLE INTERNET CONNECTION.
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Ruchita Bhatt
(@RuchitaBhatt7) reported
from
Annāram, Telangana
@ACTFibernet Again we have the same issue for refund m following since two months that too being present customer. Act has not even trained their employees how to answer they just keep the call on mute. I want to know when will I get refund the wifi instrumenthas taken by engineeralmost
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sonu anil
(@sonuanil1997) reported
from
Hyderabad, Telangana
@ACTFibernet @channiyara Worst service your team is taking 6day’s to solve a single issue
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ME@T
(@MET86618359) reported
from
Hyderabad, Telangana
@ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them
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PRAVEEN KUMAR VENGALA
(@PRAVEEN12642199) reported
from
Annāram, Telangana
@ACTFibernet I don't think issue resolved and no one didn't called me in this.
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!
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Shaikh Ateeque
(@ateeq686) reported
from
Hyderabad, Telangana
@ACTFibernet Internet down again
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Abraar Khan
(@AbraarKhanHyd) reported
from
Hyderabad, Telangana
I changed my home and accordingly changed my net connection to new location, got connected in noon yet unable to access Internet, raised complaint but of no use. @ACTFibernetHYD @ACTFibernet giving regular trouble, atleast once a week it won't work atleast for few hours.😑😭🤢
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Gladson
(@Davidgladson) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet really frustrated with act service never give the speed for which I am paying for… hope your company will close one day.
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PharmaHealth
(@PharmaHealth3) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Internet is NOT working since yesterday (8.09.2022) Kindly rectify the problem immediately. Mobile: 89777 2 777 6 Begumpet – Hyderabad
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience
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Abraar Khan
(@AbraarKhanHyd) reported
from
Hyderabad, Telangana
Since 20th of last month i have complained and faced internet connectivity issue for more than 5 times, due to which there was no internet for approx more than 8 days altogether, i would like to know how will you compensate this? @ACTFibernet @ACTFibernetHYD y so much issues ?
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sridaliya
(@sridaliya) reported
from
Hyderabad, Telangana
@ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue
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santhosh
(@santhos68989952) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I just checked your team what is the status. Team said material need to come from kukatpally and issue spot Pragatinagar hardly takes 30 mins but till not arrived since approx 4 hrs and your team still waiting for it with no work is this the way working as priority?
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santhosh
(@santhos68989952) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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Mohammed Osman
(@Mohammed7993101) reported
from
Hyderabad, Telangana
@ACTFibernet Your ticket SR10165829312154 is tentatively expected to be resolved by 10-Sep (DD/MM) between 16:00 to 19:30. Team ACT 3 days completed for this ticket issue not solved yet i will discontinue my connection from @ACTFiberne worst broadband service I have ever seen.
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PharmaHealth
(@PharmaHealth3) reported
from
Hyderabad, Telangana
@ACTFibernet When the problem can be solved?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay Kumar K
(@vinayacit06) reported
@ACTFibernet been almost 5hrs no resolution yet SR10264284597114.
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sumit saxena
(@SumitSaxena81) reported
@ACTFibernet Service Request No: SR11064274512944.
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Ashwin Natarajan
(@AshwinNataraja5) reported
@ACTFibernet As usual, i got an SMS saying that the issue will be resolved only tomorrow. So one more working day wasted for me. It would be great if out of respect for your customer, a permanent fix be applied for this issue.
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Yasir Hussain
(@hussainyasir23) reported
@ACTFibernet Prioritise the following service requests, have been waiting patiently for response from support. SR11564268400944 and SR11564271141734
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anish khandelwal
(@anishyuvang) reported
@ACTFibernet Poor service, want to disconnect my connection due to some issues but they are not replying, they have just opened up the complaint but not resolving nor they call for anything! Avoid buying its a trap..
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V VAGEESH
(@VVAGEESH1) reported
I had raised an issue with @ACTFibernet , it never got resolved. when I tried to give the feedback with poor rating, it says 'opps, link not found' when I tried again with better rating, it accepts.
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Yasir Hussain
(@hussainyasir23) reported
@ACTFibernet Prioritise the following service requests, have been waiting patiently for response form support. SR11564268400944 and SR11564271141734
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Er.Riz1
(@smariz01) reported
@ACTFibernet The issue is resolved now , thanks for ‘PROMPT’ customer service 🙄
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Dheeraj Rai
(@DheeraaajRai) reported
@ACTFibernet @ACTFibernetHYD WORST Service Ever, they take ages to fix the issue, WOW great again my internet is gone, thrice in 3 weeks, they will prioritise the issue, but for nothing, every week you will face the internet issue, PLEASE DONT GO FOR IT, PATHETIC they are. WORST
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V VAGEESH
(@VVAGEESH1) reported
@ACTFibernet By the way, here is the recommendation for you. Please call customer, understand what the issue is and discuss the solutions. Sending mail on ticket closure with no details on what the fix is very bad way of dealing customer support.