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ACT

ACT Outage Report in Secunderabad, Rangareddi, Telangana

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 67% Internet (67%)
  • 25% Wi-fi (25%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 2 days ago
Hyderabad Internet 2 days ago
Hyderabad Internet 3 days ago
Hyderabad Internet 5 days ago
Hyderabad Internet 5 days ago
Hyderabad Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • SocialWork_Anil
    Child Dev|Nature Lover|Ancient Monuments🌾🌽🌳💧♻️ (@SocialWork_Anil) reported from Hyderabad, Telangana

    @ACTFibernet Problem was Resolved by your Technicians & changed the cable too by Ankamma Rao(ID 15124) & Durga Prasad (ID 25536)

  • leonaveen
    Naveen Kumar (@leonaveen) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD "Dear Customer, your account no. 101344908294 is registered for installation. Our team will ensure fastest possible activation" can you pls ensure installation ASAP, if not "fastest"

  • SocialWork_Anil
    Child Dev|Nature Lover|Ancient Monuments🌾🌽🌳💧♻️ (@SocialWork_Anil) reported from Hyderabad, Telangana

    @ACTFibernet Once Again NO INTERNET. Often there is Interruption in Internet. We pay Annually, and Regret for paying. Advertisement is Big & High but Uninterrupted Service is not there.

  • tnaveen04
    T NAVEEN KUMAR (@tnaveen04) reported from Madhāpur, Telangana

    @ACTFibernet The worst service from #actfibernet we had taken 1 GBPS plan of 7999/- Almost 5 days problem has not resolved yet. Account 101008734978 LeadIT -. Rahul. Act fiber they don't have the escalation matrix contact details.

  • SocialWork_Anil
    Child Dev|Nature Lover|Ancient Monuments🌾🌽🌳💧♻️ (@SocialWork_Anil) reported from Hyderabad, Telangana

    @ACTFibernet ONCE AGAIN NO INTERNET TODAY. Check for No. & Customer ID in DM

  • Badasaar
    M.L.Bharat (@Badasaar) reported from Hyderabad, Telangana

    So @ACTFibernet is cleverly making *illegal* agreement with owners for not allowing any ISP except ACT. I’ve registered for Airtel which is available in my area. Formalities done, but at the end owner objected to it. He isn’t telling me to install Act but raising security issue!

  • ramakanth26
    Ramakanth Duvalla (@ramakanth26) reported from Annāram, Telangana

    @ACTFibernetHYD @ACTFibernet Pathetic service no reponse from team,internet disconnects 4-5 times each day f***ing management does nothing for the customers

  • varunsitamraju
    varunraj sitamraju (@varunsitamraju) reported from Hyderabad, Telangana

    @ACTFibernet Most unprofessional service despite paying the due does not activate the service and no response from customer care pathetic service.

  • Amigos_Guitar
    Thatgayguy🎨 (@Amigos_Guitar) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD what lousy service are you providing , no internet for 3 days now. What do u want me to do , move to another service provider. @reliancejio @Airtel_Presence can you help me with you your plans and arrange a call back.

  • nimrasaleem101
    Nimra Saleem (@nimrasaleem101) reported from Hyderabad, Telangana

    @Paytm i have paid broadband bill today and from my account money is also deducted and still the @ACTFibernet page shows no update in the payment history and still no internet please help 🤓

  • PRABHAKAR1641
    Prabhakar (@PRABHAKAR1641) reported from Annāram, Telangana

    @ACTFibernet My internet connection is very slow and intermittently goes off

  • ankithavm
    Ankita (@ankithavm) reported from Annāram, Telangana

    @ACTFibernet Hello team,kindly respond to this ticket its urgent. Your complaint has been registered with the concerned team. Ticket Number: SR10133693225978. None of your customer service numbers work.This issue is not resolved yet.17 Dec i placed a complaint

  • rjronakjain3
    rjronakjain (@rjronakjain3) reported from Hyderabad, Telangana

    @ACTFibernet please help me out to downgrade my plan

  • Nidhzz3
    Nidhzz (@Nidhzz3) reported from Hyderabad, Telangana

    @ACTFibernet As mentioned the net is not working!

  • KrishnaShakula
    Krishna Shakula (@KrishnaShakula) reported from Hyderabad, Telangana

    What a pathetic service @reliancejio @JioGigaFiber_ no proper answer from customer service for set topbox even after paying for gold plan @ACTFibernet service is far better than you and before the speed was 90mbps but know not even getting 50 mbps😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

  • Rajendar_Y
    Rajendar (@Rajendar_Y) reported from Hyderabad, Telangana

    @ACTFibernet can you kindly fix this issue at earliest. Ticket no:SR10135218838132. City - Hyderabad

  • duggiralamadhu
    duggiralamadhu (@duggiralamadhu) reported from Annāram, Telangana

    @superb_singh @ACTFibernet Yes ✅ bro wrest cs support

  • sammeta_satya
    Satya Sammeta (@sammeta_satya) reported from Annāram, Telangana

    @ACTFibernet You have one of the worst customer care service in India.. you don't have proper customer care number also.. wat the hell.. If we stopped paying bills.. you'll start sending msgs,mails & Cal's.. But if we ask for customer care service...no answer @ACTFibernetHYD

  • ivnsraju65
    Dr. IVNS Raju - Founder RajGuru (@ivnsraju65) reported from Kūkatpalli, Telangana

    @ACTFibernet I am your customer since 2013. I requested for resetting my router as I had forgotten the password to share my WiFi. I raised this ticket and it was closed just like that. Please attend to it tomorrow without fail.

  • ArunNayak474
    Arun Nayak (@ArunNayak474) reported from Medchal Malkajgiri, Telangana

    Hello, i live in Hyderabad "Hakimpet"I requested for new connection and waiting since seens 20days for new connection @ACTFibernet I tried to contact many times were no one is responding. please look into this issue my ph. no:- 9573585604 @ACTFibernetHYD

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vikxlp
    Vikalp (@vikxlp) reported

    @prxtl @ACTFibernet Happened last week for me. Took them 2-3 days to fix

  • sudhaumashanker
    sudha umashanker (@sudhaumashanker) reported

    @ACTFibernet Customer is a fool

  • Viren2990
    virendra sharma (@Viren2990) reported

    @ACTFibernet Its been 3 days i applied for connection, i paid the amount. The sales person also not responding. What is the issue,am not getting any update. Even from customer care side no update.this is not the way to provide service.

  • akhileshsinght
    Akhilesh Thakur (@akhileshsinght) reported

    @ACTFibernet : the internet isn’t working since 3 hours and nobody from customer service picks customer calls.... please contact or fix the issue

  • Dev_hrithik
    Devashish Jana (@Dev_hrithik) reported

    @ACTFibernetHYD: @ACTFibernet it's been 2 days my Net is not working. It's been more than 24 hours still not resolved. SR10149790291632 my ticket no.

  • vinuthpatel
    RunVIN (@vinuthpatel) reported

    @ACTFibernet @ActfiberC Its been 3 says since we lost broadband connection due to connection problem and looks like your field engineers need some motivation to visit the site and resolve the issue. Below is the ticket no:SR10249739972292. Resolve the issue ASAP

  • anchovytrex
    AnubhavBhattacharyya (@anchovytrex) reported

    @ACTFibernet @NpBelief Yea our wifi is down in Ejipura Main Road since yesterday night. Are you fixing it?

  • kenmohan07
    Ken Mohan (@kenmohan07) reported

    @ACTFibernet my internet is down! Please help! Can’t happen on a workday!

  • yeskayselva
    selva (@yeskayselva) reported

    @ACTFibernet SR11449046271494 -> next ticket Finally my shifting request complete on 12th Dec then i ask waive off request(SR11449627977961), it is closed automatically Again i opened request, this is also closed Today 15th-Dec. i call customer care, they told billing team will contact you.

  • sudhaumashanker
    sudha umashanker (@sudhaumashanker) reported

    @ACTFibernet Hello ACT Krishna who sold the connection where are you, Balaji technician where are you, Mohan Customer support who called last night where are you.Nobody answers the phone .Busy guys