ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet Wtf?. Till today your technician didn't came to solve my issue. How can u tell it's resolved. First check. My issue is to setup installation box from front side of wall to backside. Pathetic service u guys have very poor service. I vll disconnect after my plan vll get finish.
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evilive4ever
(@SUDARSHAN101985) reported
from
Annāram, Telangana
@ACTFibernet They never resolve your issue. It's just temporary. Installation person and services people are rude/use inappropriate language for customers. Never allow them when you're alone at home. They are not trustworthy reliable people.
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Kalyan
(@Kalyan25363287) reported
from
Hyderabad, Telangana
@ACTFibernet Every month I'm facing same issue but u people not realising and you people not understand my pain
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet No Call 🤙🏻 back,no rectification of issue,No response until Now,Very BAD Service by @ACTFibernet
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet What happened, still no one turned up. Disgusting... Even I have mailed to your CEO Bala malladi and sunder raj. No response. I never seen such type irresponsible persons in CEO position..
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SYED IBRAHIM
(@ibrahimllb) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Your request SR10163316413204 is tentatively expected to be resolved by 10/23/2021 12:00:00 PM. No response from any act field executive. Not solve the problem till now. Once in a 15 days connectivity issue. Already 30 hours gone.
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet Dear ACTFibernet, sorry we have lost trust on your smooth responses! SLA of 48 hours , no immediate response after 5 escalations on the importance of internet is a bad way of service you are showing to a customer. This is the last time I can take and will definitely move out
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @TRAI @KTRTRS PLEASE ATLEAST RESPOND!! It has been half a day waiting for a solution! Worst customer service
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Syed Hussaini
(@SyedHus89904623) reported
from
Hyderabad, Telangana
@ACTFibernet Still problem not solved
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet How much time u still need. It's been 19 days today. Are u trying to make fool to your customers. If u can't provide better service the tell clearly. We will go with another service providers. We dnt want to make our money waste
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet I have raised a concern that internet is not working since 5 hrs and no resolution yet!! You are giving a resution time next day while charging whopping amount every month??
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Praveen
(@Praveen5620) reported
from
Hyderabad, Telangana
@ACTFibernet #customerservice #broadband I have raised so many complaints, we are losing connection whenever power goes off, every time ur closing complaint without resolving
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet So bad connection everyday cant sit with this issue and stop my work from home.Either ul fix it with your router as its mor than 1year im using ur service i brought routers youll want ur specific routers then yull get ur router or juz Refund my amount il go 4 airtel
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piyush
(@gosarpiyush) reported
from
Hyderabad, Telangana
@ACTFibernet request number SR10163327003154 is taking too much time to resolve,such a worst service
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet contd..or else plz refund the amount i vl go for new service provider
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evilive4ever
(@SUDARSHAN101985) reported
from
Annāram, Telangana
@ACTFibernet worst service provider in Hyderabad, Nagaram. They close the complaint without customers knowledge, no follow up from customer service. More over they charge huge amount then the local internet provider. The speed is never stable and always provide less then mention
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working from past 2 days. Wasting our time towards toll free number given by @ACTFibernet .Resolve ASAP. Irresponsible approach towards the problem from @ACTFibernet.Already issue has been raised through the act fiber app
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @consumercourtin Respectable consumer court, ACT Has one of the worst customer service! A complaint of no internet has been registered yesterday afternoon and even after agreed service request Sla, they couldnt resolve the issue either and request additional hours
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet plz send a technician ASAP cant take this internet issues daily
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet Again my network problem, what is this pathetic service. You are doing billing atleast 2-3days withy giving service to me. I really fed-up with your service from past 10months.... request to do permanent solution for my issue. SR10163225363694
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bhargavi Muthalagu
(@BMuthalagu) reported
@ACTFibernet I'm really fed up with your service. I pay my bills regularly only to be cheated by you guys every two weeks.
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sRRRiRRRam
(@Sriram92615830) reported
@ACTFibernet have worst service in Bangalore.
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Mahiway
(@mahiway76) reported
@ACTFibernet Your ticket SR10363691889450 is tentatively expected to be resolved by 12/15 (MM/DD) between 09:00 to 13:00. Team ACT Disconnected broadband 2 months back still am not receive my refund amount. Customer support doesnt have proper solution.
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Padmavathi
(@padmavathi01) reported
@ACTFibernet Internet is not working again. I had complained on 9th Dec that internet is not working and after raising multiple complaints it is resolved on 12th Dec afternoon. And today again it is not working. Due to this frequent disconnections it is hampering my office work
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Padmavathi
(@padmavathi01) reported
@ACTFibernet Internet is not working again. I had complained on 9th Dec that internet is not working and after raising multiple complaints it is resolved on 12th Dec afternoon. And today again it is not working. Due to this frequent disconnections it is hampering my office work.
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Jinesh Jain
(@jalebi_bhoi) reported
@ACTFibernet I disconnected your wifi services last month on 16th of November. Your sales executive said I'll be getting my refund in 3-4 days. Its been a month your sales executive are not picking up phone and customer care services said they don't have any authority for refunds
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Chanchal Kumar 🇮🇳
(@iamchv) reported
Hello @ACTFibernet i want to change my net plan . I need ur help
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sRRRiRRRam
(@Sriram92615830) reported
@ACTFibernet Monthly 2 or 3 times costumer should contact @ACTFibernet for better service?
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Kamalesh Giri
(@KamaleshGiri17) reported
@ACTFibernet Worst customer support team ever witnessed. Same issue raised 7-8 times in 3-4 months and still no permanent resolution. I am just losing my pay for the day as they give resolution after 24hrs from ticket raised. Local providers are far better. Regret to choose ACT.
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Padmavathi
(@padmavathi01) reported
@ACTFibernet Internet is not working again. I had complained on 9th Dec that internet is not working and it is resolved on 12th Dec afternoon. And today again it is not working. Due to this frequent disconnections it is hampering my office work.