ACT outages and service status in Secunderabad, Telangana
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Secunderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 27, 9:11 AM GMT+5:30.
- Internet (67%)
- Wi-fi (20%)
- Total Blackout (8%)
- Phone (4%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Phone | 9 hours ago |
|
Hyderabad
|
Internet | 1 day ago |
|
Hyderabad
|
Wi-fi | 2 days ago |
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Hyderabad
|
Wi-fi | 3 days ago |
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Hyderabad
|
Total Blackout | 3 days ago |
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Hyderabad
|
Internet | 4 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem
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Anil (@anilthandra04) reported from Hyderabad, Telangana@ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue
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Shiva Reddy (@shivapr543) reported from Medchal Malkajgiri, Telangana@ACTFibernet Internet not working on holidays sucks. Not sure why it troubles only on sundays. Solve it soon Ticket- 101647203895
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet your representative called me few days back and after discussion he said some discount will be given and it will reflect in 2 days but it’s still doesn’t and you suspended the service . Can you help immediately
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Sibasish Ganguly (@limitless_sibu) reported from Makta, TelanganaThe service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD By tweet also actfiber persons are not responding.... 48hrs completed. My problem is not resolved
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet Ok , please provide immediate resolution and please restore the service now .
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Shreeram Menon (@Shreeramguy) reported from Hyderabad, Telangana@ACTFibernet Hey i Had raised a request for a connection at Moinabad,but there is no service apparently there from @ACTFibernet as mentioned by a representative on 10th of June .But i still receive calls on a daily basis from your representatives for the same request.Stop Calling
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet No Response yet and the Internet is still not working. Pathetic service.
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Rabbani Ahmed (@Ahmed21Rabbani) reported from Hyderabad, TelanganaWow my problem is solved by Mr Vijay from customer care executive from Hyderabad Banjara hills road no 10 wow super I was facing login from 10 days he resloved my issue with in 2 min I like appreciate him please hire this kind of agent's @ACTFibernet
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Mohammad Sharfuddin (@mohammadsharfu2) reported from Annāram, TelanganaI never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable
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Mashuk (@Mashuk90406470) reported from Medchal Malkajgiri, Telangana@ACTFibernet I got call from ACT team, There is no feasibility to connect the box in My area. Also said it will take time to resolve the issue, you may disconnect the connection, we will initiate the refund. Team it's been week still my issue not resolved its hampering my work.
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Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana@ACTFibernet @AsianAshraff Very pathetic service
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Mohammed Osman (@Mohammed7993101) reported from Hyderabad, Telangana@ACTFibernet Your ticket SR10165829312154 is tentatively expected to be resolved by 10-Sep (DD/MM) between 16:00 to 19:30. Team ACT 3 days completed for this ticket issue not solved yet i will discontinue my connection from @ACTFiberne worst broadband service I have ever seen.
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet Again the same issue i am really fedup it seems like what a huge mistake we have done just by taking ur service
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Shaik Aman Pasha (@amanshaik2603) reported from Hyderabad, TelanganaI have already submitted a request for disconnection (SR10164966833524)still in process please solve the problem ASAP @ACTFibernet
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Achyut Menon "AK" (@achyutmenon) reported from Hyderabad, Telangana@ACTFibernet May I have someone call me at my number? When I try customer service, the system doesn't recognise my subscriber number - and so unable to book a ticket. It's surprising that I receive messages relating to billing every month 😎
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Nidhi (@Nidhii99) reported from Medchal Malkajgiri, TelanganaPathetic service being provided @ACTFibernet @ACTFibernetHYD @ActfiberC
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet Yet again Internet is gone! This is the 6th ticket in a row/month I have raised for Internet issues. Very Very poor service. @ACTFibernetHYD @ActfiberC
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience
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Manish Sharma (@manntwts) reported@ACTFibernet @ACTFibernetHYD i an facing internet connectivity issues from last 2 weeks. Your executives are not able to understand a simple problem that “internet drops frequently” 4 technicians has already visited, every day one or other person is calling.
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senthilkumar (@tsktsk123) reported@ACTFibernet I am not sure what's going on, frequently facing intermittent disconnection issues today internet is fully out. Will be issue be resolved today? Nowadays very frequent issue with ACT. Complaint no # SR10380722108054
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Rithin Sanjay (@rithinsanjay15) reportedMy internet is down for the past 20 hours and still no resolution or response from your end and my 1 day work is gone. @ACTFibernet
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CHAITHANYA KUMAR (@chaithu1911) reported@ACTFibernet 4 days without internet. Complaint raised on 13 June SR10180711454564 No technician visit.Every day your customer support says,"It will be resolved soon." Hearing the same excuse for 4 days, it's hard to believe anything ACT says.Absolutely unacceptable service.
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ismail baumran (@ismailbinomer) reported@ACTFibernet Its still not resolved and I haven’t received any call from Supervisor its been more than 4hrs. How much more time do you guys need to fix my issue?
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Shivam Srivastava (@shivam3012) reported@ACTFibernet Pathetic service. Payment made on 9th but still internet disconnected. Your customer service team is saying that I’ll receive callback in 30 min since morning. No calls and no update. SR10280782139645. Fix this asap
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Shivam Srivastava (@shivam3012) reported@ACTFibernet Really pathetic. Connection disconnected despite making advance payment. Your customer service is a joke who hangs up on customers.
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?
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Vignesh (@vignessshhhh) reported@ACTFibernet Refund got credited today. Been a ACT customer for the last 4 years, thanks for the services, Btw I had to make a disconnection request only because of delay and miscommunication caused by local ACT team for relocation of router within the building.