ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet Wtf?. Till today your technician didn't came to solve my issue. How can u tell it's resolved. First check. My issue is to setup installation box from front side of wall to backside. Pathetic service u guys have very poor service. I vll disconnect after my plan vll get finish.
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anudeep kalimireddy
(@anudeepkalimire) reported
from
Hyderabad, Telangana
Now both my payments are stuck with two internet providers @reliancejio and @ACTFibernet. Thanks to this piece of **** jio technician. +916281849808 - Vicky or Vinay. I want this scumbag piece of **** to be scrutinized no matter what.
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salma zahoor
(@salmazahoor07) reported
from
Hyderabad, Telangana
@ACTFibernet Your request SR10162653296152 is tentatively expected to be resolved by 9/22/2021. I have been nerver seen such an pathetic service with an any Broadband service as @ACTFibernet. is delivering their ******* service It's been 5days they are resolving thier issue
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Uma Shankar Sahani
(@UmaShan93412372) reported
from
Hyderabad, Telangana
No internet since 3 day paid in advance very poor service no call neither follow up done by @ACTFibernet
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I complained about my internet issue it's been 80hrs(3+days). The team is quite negleglible in resolving. You Fine us for late payments, What should we do as a customer? Good bye @ACTFibernet
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet It's a work of only 5-10 mins. For this small work u guys are taking more then 8 days. If this issue won't get solve today. I vll remove all connections from that box and vll remove and throw that installation box in to garbage.
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Internet is not working since 2 days and we are only depend on broadband for our work. Call customer service about 8-10 times still the issue persist. Sometimes customer service agents r not responding on calls properly.
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Dear Mr.Bala Malladi its been 36 hours now that I have raised the issue about not getting the internet and nobody seems to be interested in taking any action. ttly frustrated and disappointed with the service @TRAI #disappointedwithact #balamalladi
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet It's been a while now. I didn't got any call from your team.Waiting for your poor response. The worst internet service in India #fraudact #banact #wrostinternet @ACTFibernet
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Kalyan
(@Kalyan25363287) reported
from
Annāram, Telangana
@ACTFibernet worst service in hyderabad no proper technical team at the same no proper call center team.
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD 4days completed still my connectivity issue is not resolved
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet Bought dongle and its again cost me ₹2000+250 recharge. 4 people working at my place due to this issue we may lose jobs.
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet 1. You are resolving temporarily not permanently. 2. U r team is taking minimum 1.5 day for fixing problem. Poor sevice pathetic service. Unskilled 3. These two days you are billing to me without any sevice. 4. U r are not even compensated any single day from past 5months problem
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet Already made several calls, no resolution.
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet Till now issue didn't got resolved what u guys are doing. Stop doing this type of shut things with customers.wrost internet service in india is yours #actindia @ACTFibernet @ACTFibernetHYD
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navfinallyme
(@Navkanth1) reported
from
Annāram, Telangana
@ACTFibernet Internet is down not sure about other areas in #Hyderabad ...
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet Again my network problem, what is this pathetic service. You are doing billing atleast 2-3days withy giving service to me. I really fed-up with your service from past 10months.... request to do permanent solution for my issue. SR10163225363694
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Vijay Huple
(@vijay_huple) reported
from
Hyderabad, Telangana
@KarwaKomal @ACTFibernet @VijayGopal_ Worst customer service provider = Act fibre net service
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Syed Saber
(@SyedSab92085790) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD before one week I have shifted my house and I put the shifting request through the app the technician Has come nd check out and said that In your area there is no service connection we have to put a new connection box' that's it still did put any box
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD SR10162620356872 raised this case 26 hours ago and was supposed to be resolved 2 hours ago and still you haven’t addressed the issue. I’m missing all the meetings #disappointedwithactfibernet #frustratedwithactnet #actservicesucks
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vineet Shrestha
(@vineetshrestha9) reported
Disappointing service from @ACTFibernet! 😡 7-day SLA is long over with zero resolution despite multiple follow-ups. Resolve by EOD today or I’m escalating to consumer forums. Case ID: 20260226737192 Ref: 110789683595 #ACTFibernet #CustomerService #ConsumerRights
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Phaneenda 🇮🇳
(@phanee1005) reported
@DeepikaBhardwaj I have to disconnect calls if it’s AI agent. @ACTFibernet please take this seriously and move away from agentic bot answrring customer calls. It’s really irritating when customer at other end is already frustrated bcoz of the issue / problem
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🇮🇳 Vijayabaskar 🕉️
(@ksvijayabaskar) reported
@sandhyaravishan @ACTFibernet same pinch. The service request I opened yesterday afternoon was closed yesterday evening. Asked them to give an explanation.. they did not care.
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Dhirendra Kumar
(@Dhirendra_K1) reported
Is there human at the customer service backend at @ACTFibernet ? I need to pause my connection.
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Prince
(@PrinceSaurav007) reported
@ACTFibernet Till now I haven't paid the amount I wish I wont be charged any fine till the issue is resolved
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lucky
(@cky801) reported
@ACTFibernet Please take responsibility and resolve this issue immediately. Customers should not suffer because sales and technical teams blame each other.
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HImanshu
(@imanshu_) reported
@ACTFibernet I have two accounts with you (my mistake) last Tuesday, I attempted to change my plan and made a payment of ₹6,718 for Account A. However, your system incorrectly applied the payment to Account B. I have contacted customer care at least 5 times to get this fixed 1/n
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Mahadeva P
(@Mahadevaparappa) reported
@ACTFibernet This is in reference to your email regarding Ticket No: SR10279140396969. Your response stating that no clips or equipment were used on the wall and that no damage was caused by your installation personnel is contradictory to the facts observed during the site inspection. As you are aware, your installation personnel along with your legal team visited our residence on Friday and inspected the location personally. During this inspection, the circumstances of cable routing and the marks near the TV area were clearly shown and explained. Despite this inspection, your email again states that no clips or equipment were used, which does not reflect the actual observations at the site. Therefore, we request you to please clarify the following: 1.What was the official finding of the inspection conducted at our residence? 2.On what basis has ACT concluded that the installation activity did not cause the damage? 3.Why was the complaint closed without acknowledging the evidence presented during the inspection? We request ACT Fibernet to re-examine the matter objectively and provide a written explanation along with a clear resolution.
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Divya Mandalam(Jai shri ram)🇮🇳
(@DMandalam) reported
@krithikasivasw @sandhyaravishan @ACTFibernet 💯. Worst signal and service.
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Sandhya Ravishankar
(@sandhyaravishan) reported
Hello @ACTFibernet your technicians have closed my complaint without even making a visit or fixing the internet. I have taken your service because your technicians are always prompt. I am unable to work due to this. Not able to escalate on the app either. Please get in touch asap. Thanks.