ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@ACTFibernet made payment..promised Installation on 15th July..can't wait anymore..no CC service . cancel my subscription refund.-9063099949
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou
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nikhil goyal
(@goyalnikhil1) reported
from
Annāram, Telangana
@TRAI @ACTFibernet your network is the worst in town, where internet is used the most in weekends & every weekend there is an outage. Third class service issue & we've paid for full year in advance & we don't get and refund for service not given. 4days/month = 1½month/year.
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry outage for 10 days
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Master Mariner
(@mastermarinerr) reported
from
Annāram, Telangana
@ACTFibernet I was told that my issue will be looked into and it's been more than 4days now and no one has responded. I want the battery to be replaced for ur Hub in my apartment as there is no back-up whatsover when no power. Do something
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Chaitanya Koduri
(@ckkoduri) reported
from
Annāram, Telangana
@ACTFibernet It's been 3 days. Not even a phone call from your team to give some assurance. I would appreciate someone calling me to let me know when we can expect the problem to be resolved.
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry. outage for alomost 10 days.
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R Adarsh Nair
(@RAdarshNair) reported
from
Hyderabad, Telangana
@ACTFibernet Sent the same. I expect a no response or resolution from you as always.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!
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sravanthi
(@Sravanthikumari) reported
from
Annāram, Telangana
@ACTFibernet Worst service experience. No response either from the customer care nor from the feild executive when interruption occurs, didn't expect this from such a big internet network provider. Very much disappointed @ACTFibernet @ACTFibernetHYD
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet Very Sad, into the fourth day, and the problem still unresolved. As a customer I think I have the right to know what the problem is, and its progress status. A courtesy call with an explanation could have done wonders. That's too much to expect I guess.
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Anucharan
(@AnucharanG) reported
from
Jubilee Hills, Telangana
@ACTFibernet This is very bad on ur part since 3days internet is not working we are giving complaint but the issue is not solved from 3 days l am requesting you to kindly solve the problem as soon as possible
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@balamalladi @ACTFibernet worst service ever experienced..new installation pending...no CC Connectivity..9063099949..no response from customer care
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Raghu
(@Raghu86357271) reported
from
Medchal Malkajgiri, Telangana
Worst service from ACT fiber net. No service from the past 2 months and now they want me to pay the bill @ACTFibernet
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet #SR1019661786742 You are spoiling my sunday dude. It's been more than a day i have registered a complaint & it didn't get resolved till now. Every month this happens, is it a protocol for you guys to cut the internet for once in a month. Pay back the time i have lost
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Rajeev Tupsakri
(@tupsakri) reported
from
Monikonda, Telangana
@ACTFibernet absolutely pathetic. Internet down more than 24hrs. No representative picks call. Enjoying with customers money..aren't you ashamed.
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Sargam Prakash
(@sargampr) reported
from
Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shankarabaranam
(@VVishalT) reported
@ACTFibernet No resolution yet, your service standards have comedown drastically
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Kali Vara Prasad
(@KKaliVaraPrasad) reported
Hi @ACTFibernet @ActfiberC I am facing issues in my internet connectivity, I have raised the ticket as well but SLA was crossed and still the issue is not resolved. Please take this into consideration and do the needful as soon as possible. Ticket number: SR10676926469893
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Srihari Vaskuri
(@vaskurisrihari) reported
@ACTFibernet @ACTFibernet No internet from past 15 days. Engineer is not picking up the calls. SR raised long back no resolution till now how many days will you take.Worst service SR : SR10176731653624
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Prashant
(@prashan13959336) reported
@ACTFibernet , internet is again down. This is the third time in 5 days the internet is down. Send someone to take your router back. This is high time.
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VENKATA RAO PILAKA
(@PilakaVRao) reported
@ACTFibernet @PTI_News @jagograhakjago Dear ACT Team, really disappointed with your poor service. I relocated from Hyderabad to Bengaluru, wanted ACT ACCOUNT 101714859428 shifted accordingly. Raised prospect ID 102768013482, reached out customer service many times. No use. Help.
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JUSTICE
(@dreamersvalley) reported
@ACTFibernet I am very sorry to say that your attitude towards your customers is very bad. No internet for past ten days, I get only false promises.
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Mohmed Amjadulla Baig
(@amjadullabaig) reported
@ACTFibernet Still no reponse from ACT Support team, both my tickets raised are not resolved. Complete cheating and unprofessionalism shown by ACT. No one called on my registered number not the sales person who booked my subscription is responding to my calls nor answering my messages on WA.
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M Tanishqe
(@MTanishqe20529) reported
@ACTFibernet I've patiently and politely talking to the technician,looks like being a patient and understandable customer is foolish in today's date @ACTFibernet @ACTFibernetHYD
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Joel Napol
(@SiamMets) reported
@ACTFibernet please close ticket SR10376920755296. Issue is resolved but the app is not letting me close the ticket and your technicians won't stop contacting me asking me to close ticket in app no matter how many times I tell them I can't
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SR
(@rajdayalnaidu) reported
@ACTFibernet Act - 101690202292 isn't working since 4 Days after complaining,but nearby Colonies/area the Act fiber broadband is Working.Unable to Contact Customer Care inspite of waiting for 20 Minutes in queue - Mobile? Kindly do the needful on Priority?