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ACT outages and service status in Secunderabad, Telangana

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Secunderabad, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 8, 3:59 PM GMT+5:30.
  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 11% Total Blackout (11%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 1 day ago
Hyderabad Total Blackout 3 days ago
Hyderabad Internet 4 days ago
Hyderabad Wi-fi 6 days ago
Hyderabad Total Blackout 7 days ago
Hyderabad Internet 7 days ago

Nearby cities with recent reports

Hyderabad

4 recent signals

1 day ago

Community Discussion

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ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • VineshMadala
    Madala Vinesh (@VineshMadala) reported from Annāram, Telangana

    @ACTFibernet what happened untill my issue didn't clear hell with your internet

  • laxmikanthchou7
    laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana

    Again the same issue the internet is not working very shame @ACTFibernet

  • isajidmohammed
    Sajid Mohammed (@isajidmohammed) reported from Hyderabad, Telangana

    I am a act fiber broadband customer since years now as my usage is low now wanna change my plan but it's getting difficult for me @ACTFibernet @ACTFibernetHYD

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    @ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue

  • PrinceMinhaj
    Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana

    @ACTFibernet #disappointed with your service for not providing Internet from past 5 days

  • deepesh81794347
    deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana

    @ACTFibernet Please Reach to this issue ASAP . Pathetic Service

  • jagadeesh376
    Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana

    @ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap

  • shivapr543
    Shiva Reddy (@shivapr543) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet Internet not working on holidays sucks. Not sure why it troubles only on sundays. Solve it soon Ticket- 101647203895

  • limitless_sibu
    Sibasish Ganguly (@limitless_sibu) reported from Makta, Telangana

    The service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer

  • PRAVEEN12642199
    PRAVEEN KUMAR VENGALA (@PRAVEEN12642199) reported from Annāram, Telangana

    @ACTFibernet I don't think issue resolved and no one didn't called me in this.

  • NomulaJaipal
    Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana

    @ACTFibernet ETR crossed, no solution provided. It's been 24 hours.

  • rizwanfarooqi
    Rizwan Farooqi (@rizwanfarooqi) reported from Hyderabad, Telangana

    @ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience

  • KhakashanBegum
    Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana

    It's very disappoint to inform you that I m moving airtel board band connection on next month bill cycle. I rating actfibernet zero on service parts.

  • mohammadsharfu2
    Mohammad Sharfuddin (@mohammadsharfu2) reported from Annāram, Telangana

    I never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2

  • amanshaik2603
    Shaik Aman Pasha (@amanshaik2603) reported from Hyderabad, Telangana

    I have already submitted a request for disconnection (SR10164966833524)still in process please solve the problem ASAP @ACTFibernet

  • TayyabaTahseen
    Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana

    @ACTFibernet sir facing problem since last week their is no response from your executive side and if they response they talk rudely and without concerning the customer they close the complaint raised kindly look into the matter

  • RuchitaBhatt7
    Ruchita Bhatt (@RuchitaBhatt7) reported from Annāram, Telangana

    @ACTFibernet Again we have the same issue for refund m following since two months that too being present customer. Act has not even trained their employees how to answer they just keep the call on mute. I want to know when will I get refund the wifi instrumenthas taken by engineeralmost

  • ateeq686
    Shaikh Ateeque (@ateeq686) reported from Hyderabad, Telangana

    @ACTFibernet Internet down again

  • GyanDeep67
    Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana

    @ACTFibernet Its been just 2days after your team helped me with the connection, and now i have not getting internet since morning 6am today!!! How the hell does your team act tackle it on weekends??? Your service is getting really bad and connection too, no doubt with the speed.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Deepak999410360
    Deepak 999 (@Deepak999410360) reported

    SR10780147576114 SR10780124997114 What a pathetic service you provide @ACTFibernet you need ages to resolve a issue ?

  • Broufus
    Broufus (@Broufus) reported

    In Bangalore @ACTFibernet has stopped providing internet service since the storm nearly a week ago. They don't answer phone calls nor do they respond to service requests. Payments are made once a year, so they collect all the money and disappear like frauds.

  • mohanrajnelli
    mohanraj.nelli (@mohanrajnelli) reported

    Dear @ACTFibernet, I completed the payment for a new internet connection, but the installation has still not been done. I have not received any proper updates from your team. Kindly resolve this issue at the earliest and arrange the installation immediately.

  • abdooo186
    Abdul Rehman Mohammed (@abdooo186) reported

    @ACTFibernet. Your sales team lied saying the router was "free" to get the installation. Now that Im asking for a formal letterhead to return the asset, your staff is shouting at me! Is this how you treat customers? Acknowledging return of asset is my right. Stop the harassment

  • Pradeep64662977
    Pradeep Kumar Sahu (@Pradeep64662977) reported

    @ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.

  • vinithepooh
    Najnarin Ujaragan (@vinithepooh) reported

    @ACTFibernet It's been 5 days since the internet went down. Can you please provide an actual ETA instead of moving it up by another 12 hours every day when they are due?

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Internet issue resolved with changing new Modem, With changing new Modem All The System Network has lost The Connection, and Your Person Harish informed me that He will resolve this problem, and inform your IT department Team Resolve this , but Mr Harish not Responding.

  • HarshDRanjan1
    Harsh D Ranjan (@HarshDRanjan1) reported

    @deathflash_xyz @ACTFibernet They take 3 hours to just start your connected after installation super slow response

  • PanwarCimpi
    MannMarziyaa🇮🇳 (@PanwarCimpi) reported

    @ACTFibernet Hi could you please justify your poor service and response for a new connection Ref Work Order WO101800795160. Payment was done 3 days back with assurance of getting installation done in 24 hrs. I just keep on chasing and no response at all neither the refund.

  • ShriyamYagnik
    Shriyam Yagnik (@ShriyamYagnik) reported

    @ACTFibernet there is no response from customer care. Either they redirect to the app (which is useless and glitchy) or they play automated msg. One customer executive said it will take a week. How is that okay???