ACT Outage in Secunderabad, Rangareddi, Telangana

@ACTFibernet My ACT Fibernet Request SR10140704881662, My issue is not resolved and even after technicians knows his presence is required he is not attending. From morning he is making us to wait it's been 3hrs, his only response is I am beside your office, m on the way.

@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522

@ACTFibernet My internet is not working. Can you please register a complaint for me. My contact. No: 9618943871

Dear @ACTFibernet no internet Since morning.......Customer care not responding Affected areas are Darulshifa ,Purani Haveli ,Noorkhan bazar south Zone Hyd kindly Solve issue asap...Thanks

@ACTFibernet I am really sick of hearing 'We regret your inconvenience', when are you going to take a step for resolution. Always trying to skip from service. There should be a service check of connection on every quarter. Always NETWORK fluctuations.

@metalrider94 @ACTFibernet Exactly, as all of know we are now working from home. We have opted yearly subscription bcz we need your service. I am not even able to login to selfcare website. It's really pathetic. I stay in Pragathi Nagar, Ramanthapur.

@ACTFibernet - My internet is not working since today afternoon. I raised a ticket on your app and I got a message that it will be resolved by 9 PM tonight. It's already 10:15 PM but internet is still not working and all my attempts to reach on Customer care is just a long wait.

@nileshmathur786 @HathwayBrdband @TRAI Don't expect service from @HathwayBrdband . In everything fine situation also they are unable to provide proper solutions from past 19 days and do you expect them working in #AmphanSuperCyclone try reaching @ACTFibernet @JioCare @airtelindia They might help you.

@ACTFibernet from Hyderabad repeated complaints abt speed issues since 1 week still no solution.

@ACTFibernet @ACTFibernet still waiting for your customer service.associate to give a satisfactory reply....

@ACTFibernet No ur excecutive just called and asked wether internet is complete ng or not he did not talked about the plan upgradation ..and did not listened to me when I was trying to tell....still my issue is not addressed

@ACTFibernet Hello! WiFi isn’t connecting for hours now! Bill fully paid and tried to switch it on and off numerous times. Can’t connect with customer service as well. Please tell us what to do

My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD

@ACTFibernet Hi, ActFibernet, Here is is my ID and details required I have issue with internet connection since few days and could not reach you, can you fix the issue and do me the needful to the earliest possible. Thank you. ID: 101598122697 Location: pedda amberpet

@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412

@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up

@ACTFibernet Worst team I have ever seen

@ZEE5India I want to cancel my premium account subscription. Could you please help me out. Thanks, CC: @ACTFibernet

@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.

@ACTFibernet Bloody solve the issues of the customers 1st

@ACTFibernet worst customer support in Bangalore. Before opting for the connection the terms are different and after buying the connection they change accordingly.

@ACTFibernet I refered many people never go a single money on Paytm.. after reading all these comments .. I think I made correct decision to leave act withing 2mth of installation..

@ACTFibernet guys. It's been 4 hours. We do not have internet. Ticket had been raised and the number is SR10240821096132 Please resolve as we have multiple video calls throughout the day.I understand that these are testing times. And it's hard. But pls solve this problem.

@ACTFibernet It’s ok to reply after 3 days (prompt customer service) however, please also read the attachment image where you can find the Acc no you are asking for

@ACTFibernet What happened to your referral program because I have not received any referral benifits on successfull referal. And your support team don't bother to even reply the mail.#ACTFibernet #balaamalladi #surendraraju

@himanshu_mahi_8 @Vamsi78386009 @ACTFibernet Yes they close the ticket by putting future resolution date and no one picks that up again. You end up raising a new request and so on. Time to move on.

@ACTFibernet Pllz provide the contract no who can resolve my issue

@ACTFibernet I have made a mistake by giving act advance for my internet connection. Wish could see this service before collection of the money. Now pls don't install the net and refund my money

@ACTFibernet Pathetic service.. no internet from past 3 days and unable to contact customer care number for hours.. if connected also same standard reply that it will resolved with in 24 hours.. such a horrible service provider. SR10240703572882

@ACTFibernet u guys took money and said u will provide internet within 3 days, called on second day was rudely bsaid it will take 3 days as informed earlier, 3 days over and the act person does not take my call. Looks like the service is only till the time money is recieved