ACT outages and service status in Secunderabad, Telangana
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Secunderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 9, 11:20 AM GMT+5:30.
- Internet (62%)
- Wi-fi (19%)
- Total Blackout (15%)
- Phone (4%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
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Wi-fi | 7 hours ago |
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Hyderabad
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Internet | 1 day ago |
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Hyderabad
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Internet | 1 day ago |
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Hyderabad
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Internet | 1 day ago |
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Hyderabad
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Internet | 1 day ago |
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Hyderabad
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Internet | 2 days ago |
Nearby cities with recent reports
14 recent signals
Community Discussion
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Madala Vinesh (@VineshMadala) reported from Annāram, Telangana@ACTFibernet Every month there is problem please ivl pat this month bill and ivl remove the net it's very irrating
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD By tweet also actfiber persons are not responding.... 48hrs completed. My problem is not resolved
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Mohammed Osman (@Mohammed7993101) reported from Hyderabad, Telangana@ACTFibernet Your ticket SR10165829312154 is tentatively expected to be resolved by 10-Sep (DD/MM) between 16:00 to 19:30. Team ACT 3 days completed for this ticket issue not solved yet i will discontinue my connection from @ACTFiberne worst broadband service I have ever seen.
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VINAY REDDY B (@VINAYREDDY0643) reported from Annāram, Telangana@ACTFibernet one of the bad internet service ever i have faced I thought act is best but it is not the best if i get Internet for 30mins then another 30mins no Internet what is this type of service i did not experience with Hathway,jio,local network also .
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salma zahoor (@salmazahoor07) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD it's been 24 hrs now we dint get internet connection resolution now even not able to login to ur application
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet Its been just 2days after your team helped me with the connection, and now i have not getting internet since morning 6am today!!! How the hell does your team act tackle it on weekends??? Your service is getting really bad and connection too, no doubt with the speed.
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Mahesh Parihar (@MaheshP47918766) reported from Hyderabad, Telangana@ACTFibernet hello sir I am Mahesh parihar. Sir your company solve coustomer problem?. Why because from 13 days i complaint to coustomer care , they are saying we will solve your problem but still my problem is not solve .
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Girija Shankar Kar (@girijakarr) reported from Medchal Malkajgiri, TelanganaUnprofessional services from @ACTFibernet. Very bad experience so far and not recommended. Technicians doesn't bother about solving issue and keep on wasting time. They can delay a simple 2 minutes troubleshooting for weeks. Don't listen even raising multiple tickets. #Hyderabad
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet No u don't understand because u don't understand our problem
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R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaAbsolutely pathetic service by @ACTFibernet. You guys have problems in providing proper internet.Scam it is. I would never recommend anyone to use or take your services. @ACTFibernetHYD @ACTFibernet #worstinternet #worstcustomerservices #pathetic
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet No Response yet and the Internet is still not working. Pathetic service.
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet hey!! What the hell!! My connection doesn't work every week!! This has became a habit!! I cant even recommend act now!! Very bad experience. I have a connection of 300mbps at puranapul, Hyd. If this repeats again m changing to JIO.
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Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana@ACTFibernet When I can expect the resolution or can I moved to another board band
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Madala Vinesh (@VineshMadala) reported from Annāram, Telangana@ACTFibernet what happened untill my issue didn't clear hell with your internet
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana@ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this
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deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.
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Raviteja Sunkari (@saradagakasepu) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD Pathetic Internet Service Provider. No internet from last three Days and not even a Single Response from your Team..Do not Trouble your Users. Worst Service...Stop using Act Fiber net
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sharath (@thisissharath) reported@ACTFibernet No, I won’t. Last time I allowed this, your team created a lot of problems while accessing the building. They were walking in unannounced & would leave without closing the gate, without informing. Too many security lapses and your technical team was very rude too. Very risky
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kumar apratim (@apratim18) reported@ACTFibernet Thanks. The issue got resolved few hours back.
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pramodhvittal (@pramodhvittal) reportedDear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct
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SUVOBRATA MUKHERJEE (@suvobratam) reported@ACTFibernet @ActfiberC —leading me to request a cancellation—I have since resolved the site issues on my end. Yesterday, I raised a request for reinstallation; however, I have not yet been contacted by an executive or technician. As it has now been over 11 days since my initial request
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Mahi (@jagdish_mahi) reported@ACTFibernet very poor service from your team. Yesterday, I applied for new connection. At the time of payment, your team committed that device will be installed on same day. Then later in evening, ACT person told me that device will be installed by today 1st half of day.
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Varun 🇮🇳 (@krishsthoughts) reported@ACTFibernet Pathetic service. Always issue with my internet. I am facing issue with the connection since yesterday and also raised a complaint before 6:30 but no one responded and it’s been more than 12 hours and still no response. I can’t even connect to customer support.
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Nivas Ravichandran (@nivasravi) reported@ACTFibernet I had raised a request for a shift in connection. The resolving time was today by 1 PM. The service person is not responding. The service for ACT is so poor.
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Saran Kumar (@sarankumars) reported@ACTFibernet internet is down since yesterday morning. Raised ticket yesterday, updated its resolved. But it didnt resolve. Now raised again SR10881027205844, ETR is tomorrow 7pm. So i need to bear 3 days without connection?!
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Mohammad Qabir (@pnkthealien) reported@ACTFibernet You guys are dng nothing except extending the time. Your CSR says due to bad weather in Hyderabad we are facing downtime. How funny is this? Other service providers doesn’t have any issues. We hve been with Act since more than 5 years, may b its time for us to using your service.
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Uday (@uday9885) reported@ACTFibernet whats the use of ETR its been 2 days but non from your team has come to site to rectify issue with junction box if your team is so lazy to come to site and fix issue kindly refund my one subscription fee which I paid just 1 day before the issue arise kindly give ETA