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ACT outages and service status in Secunderabad, Telangana

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Full Outage Map
  • ACT generated 2 outage signals in the last 24 hours around Secunderabad, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 18, 5:43 PM GMT+5:30.
  • 65% Internet (65%)
  • 23% Wi-fi (23%)
  • 9% Total Blackout (9%)
  • 2% Phone (2%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 11 hours ago
Hyderabad Internet 17 hours ago
Hyderabad Total Blackout 2 days ago
Hyderabad Internet 2 days ago
Hyderabad Internet 3 days ago
Hyderabad Internet 3 days ago

Nearby cities with recent reports

Hyderabad

16 recent signals

11 hours ago

Community Discussion

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ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • UrsArjun29
    Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, Telangana

    Dear @ACTFibernet my connection no. Is 101013457797 Your customer service associate keeps call on hold for hours if they aren't aware of resolution. This is pathetic from your firm. And definitely a red flag from customer perspective.

  • Ahmed21Rabbani
    Rabbani Ahmed (@Ahmed21Rabbani) reported from Hyderabad, Telangana

    Wow my problem is solved by Mr Vijay from customer care executive from Hyderabad Banjara hills road no 10 wow super I was facing login from 10 days he resloved my issue with in 2 min I like appreciate him please hire this kind of agent's @ACTFibernet

  • KsbGovind
    govind prajapati (@KsbGovind) reported from Annāram, Telangana

    @ACTFibernet My ACT connection is on name of miryala raju Registered phone is 9032232002 , 9399990680.... Bustards rascals is ACT providing service for free r for money since 2days iam not getting internet....Bustards no one responding

  • IndraReddy_9
    Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana

    @ACTFibernet Your ACT Fibernet Ticket no: SR10164431621604 has been registered. Very pathetic service .. no power backup ..complaint closed with out resolving

  • shivapr543
    Shiva Reddy (@shivapr543) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet Internet not working on holidays sucks. Not sure why it troubles only on sundays. Solve it soon Ticket- 101647203895

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad

  • Nayeemish
    Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    @ACTFibernet what a poor service, i can't speak to customer service even after multiple Attempts, internet doesn't work everyday i should raise a complain ?

  • sonuanil1997
    sonu anil (@sonuanil1997) reported from Hyderabad, Telangana

    @ACTFibernet @channiyara Worst service your team is taking 6day’s to solve a single issue

  • NomulaJaipal
    Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana

    @ACTFibernet I need immediate solution, it's clearly a man made mistake (may be intentional).. how one can do this. I need the reason for cutting my internet cable.

  • GyanDeep67
    Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana

    @ACTFibernet its been more than a week and still no team has came with a solution i need my money refund for this month, no internet since 2 weeks!! @ACTFibernet just check were you are going!! #Bullshitservice

  • Nidhii99
    Nidhi (@Nidhii99) reported from Medchal Malkajgiri, Telangana

    Pathetic service being provided @ACTFibernet @ACTFibernetHYD @ActfiberC

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet hats off to your punctuality in not providing proper internet services! A company with absolutely no professionalism and ethics! No value for money we get. #worst #worstservice @ACTFibernet

  • Mashuk90406470
    Mashuk (@Mashuk90406470) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet I got call from ACT team, There is no feasibility to connect the box in My area. Also said it will take time to resolve the issue, you may disconnect the connection, we will initiate the refund. Team it's been week still my issue not resolved its hampering my work.

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this

  • amanshaik2603
    Shaik Aman Pasha (@amanshaik2603) reported from Hyderabad, Telangana

    I have already submitted a request for disconnection (SR10164966833524)still in process please solve the problem ASAP @ACTFibernet

  • ab_mujeeb_
    Abdul Mujeeb (@ab_mujeeb_) reported from Hyderabad, Telangana

    @ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.

  • Fouziyatheeq
    Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana

    @ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time

  • limitless_sibu
    Sibasish Ganguly (@limitless_sibu) reported from Makta, Telangana

    The service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer

  • Navkanth1
    navfinallyme (@Navkanth1) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD need help can you please remove the box which is installed at my residence...

  • KhakashanBegum
    Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana

    @ACTFibernet When I can expect the resolution or can I moved to another board band

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • anooj94
    hopeless.doc (@anooj94) reported

    @ACTFibernet But again, the only resolution is paying additional for a data cable to connect the 2 routers. If you are offering such a mesh network, why is it not mentioned on the website nor explained by your salesperson before finalising the purchase?

  • doomerpills
    ik (@doomerpills) reported

    @TRAI @jagograhakjago @ACTFibernet , ACT is a highly problematic snd unprofessional company, if I am not provided a satisfactory resolution soon then I would have no choice but to escalate this matter and take legal action

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet Whenever a complaint about a disconnection arises, it takes you at least two to four days to fix it, whereas other Wi-Fi companies resolve the same issue within half an hour to an hour. Why is this the case? Why don't you improve your company's service?

  • VishalGoyal24
    Vishal Goyal (@VishalGoyal24) reported

    @JioCare Time to switch to Act ..pathetic service and response..Jio Fiber is not worth of single penny @ACTFibernet

  • vamsivallurik
    karthik valluri (@vamsivallurik) reported

    @ACTFibernet I have reopened the ticket. Hope commonsense prevails. All I am asking is sending me in writing on whatever is being told on phone, if they can't address it. If they are not willing to write down whatever they are saying,it means they are not truthful.

  • Yogesh_mr7
    yogesh sharma (@Yogesh_mr7) reported

    @ACTFibernet your ****** service keeps on getting disconnected is there a permanent fix to this

  • PiyushIASMentor
    UPSC Mentor Piyush (@PiyushIASMentor) reported

    @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 10:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?

  • vishalheble
    vishal heble (@vishalheble) reported

    @ACTFibernet Here is the service request SR10280777005304. Internet is not working since yesterday. You must be crazy to not have resolved this for such long time

  • rahulthakur000
    rahul thakur (@rahulthakur000) reported

    @ACTFibernet I have been telling the same u and ur customer service both are pathetic and incompetent. If I don’t receive my money in next 2-3 days will throw ur garbage box out my balcony. So let me know

  • vamsivallurik
    karthik valluri (@vamsivallurik) reported

    @ACTFibernet Your technician called and once I told him its same issue, he cut the call as he knows he made a mistake earlier.