ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (16%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Respected ACTFibernet support team I'm facing internet issues and it's 6th time in this month tried to reach customer care but no reply through App it says existing ticket available unable to open new ticket please do needful my number 8297053377
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Raghu Vamsi
(@RaghuVamsii) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Tariff plan changes without any intimation. Requested many call backs recieved non till the date. Lot of issue with internet. #DisconnectingSoon Act ID - 101011348709 Now it's time shifting to @reliancejio or @airtelindia
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Ankush Agarwal
(@Ankushagarwal07) reported
from
Annāram, Telangana
@ACTFibernet issue with your service even after timely payment. Area -Lb Nagar. Pls resolve it asap else we have to look for alternative provider Regards Ankush
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Fayaq Hussaini
(@ifayaq) reported
from
Hyderabad, Telangana
@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.
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Kamlesh Macwan
(@kmacwan) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Dear Sir, this is to bring to your notice that I have place my relocation request of WiFi and it's been 20 days now but nothing has been done..no costumer service is receiving phone calls nither reply email....can you look into this matter and help...thanks
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Dinesh Varanasi
(@dinesh_pandu12) reported
from
Annāram, Telangana
@ACTFibernet I am trying to connect you people regarding internet pack, but not able to connect and no response to mail also..please call me on 8939192849..please help your costomers
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Annāram, Telangana
@ACTFibernet I am managing it. As I am travelling today to @Odisha. But it is very bad experience of last 2 months. Team called but never visited my place. If I was not on a yearly subscription I would definitely unsubscribe your facility. I am using ur service more than 10yrs
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet My account ID is 101001344486. Ur customer service nos r not working. I wanna downgrade my plan to AXMAX 500 for 2 years by paying 10598. However, ur app says “amount should b greater or equal to Rs14846.78. Pls assist
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Yoga Sandeep
(@YogaSandeep1) reported
from
Rāmpur, Telangana
Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My internet is down again it was up only for 2-3 hours please help to fix it looks like your switch is down again
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M̶i̶t̶z̶ ̶J̶a̶i̶n̶
(@its_mitz) reported
from
Hyderabad, Telangana
@ACTFibernet Network name : Actfiber Customer ID : 101000706735
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arif khan
(@4uArif) reported
from
Hyderabad, Telangana
@airtelindia for last 3 months we have been complaining for poor network in our area but @airtelindia least bother...thanks @ACTFibernet for helping me tweet with your network
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Nilesh Mahajani
(@Hyd_Nawab) reported
from
Hyderabad, Telangana
To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.
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Bharath Bhushan 🌟🌟🌟
(@DigitalBharath) reported
from
Hyderabad, Telangana
@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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Shivanand gujjari
(@nandshiva4) reported
from
Hyderabad, Telangana
@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport
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Rehan 雷涵
(@theleihan) reported
from
Hyderabad, Telangana
Update: Received full refund. Literally had to drag their COO into the issue to get it resolved this quickly. @ACTFibernet you guys need to de-bloat upper management and un-thug ground level beat minions. Alvida.
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Dhiresh C. RayMohapatra
(@dhiresh_c) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Customers are experiencing DADAGIRI of actfibernet. Company has one of the policis is DOMUNHA. There executive will say one thing and will not keep their commitment. Customer has to go as per their sms only. Another financial torture.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dhanush Babu
(@Dhanush_babuH) reported
Internet is not working since yesterday evening. And your customer care is for no good and I can't connect with them. I m doing WFH. So how long do you expect I should wait for my issue to be resolved and I had to take leave because of you @ACTFibernet
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Raj Kumar
(@Raj_Mrk) reported
@ACTFibernet Never seen such an useless customer service. You charge customers irrationally excess amount and never respond to their complaints. Better to avoid #ActFibernet.
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LaNa Bhat
(@lanabhat) reported
@ACTFibernet Seems your customer care is too busy, nobody had reached me, I'll remind you daily don't worry #actcheats #actbroadband #ACTfibernet
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Harpreet Singh
(@harpreet299) reported
@ACTFibernet Really really pathetic services by your Team and Customer Care. SERIOUSLY NEED TO THINK OVER AND CANCEL MY CONNECTION... NO CLASSES FOR KIDS YESTERDAY AND TODAY...
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DJ Maaheee
(@Mahi9164Mahesh) reported
@ACTFibernet You, people are more worst than, any other service provider. My complaint is been there with You for 4 days and none of you or your field technicians are even bothered TP resolve it. #ACTfibernetyourareworst
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Mohd imran
(@mohdimranpasha) reported
@ACTFibernet this is the response from ur company,just a text and a fake assurance to solve my issue solve the issue.I think ur team few more months to look into this.
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Punam
(@Punam88830421) reported
@ACTFibernet With evey complaint, I have seen the support is very poor from your side. No-one tooks customer complaints seriously. Please restore it on urgent.
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Chetan Bhattacharji
(@CBhattacharji) reported
@ACTFibernet on your app it seems impossible to file a complaint - net’s not working - without giving access to the camera. What’s with that?
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Vejendla Bhanu Prakash
(@BhanuVejendla) reported
@ACTFibernet Still no one reach out to me regarding the internet connection fix, worst days Working from home without quality internet is the worst feel
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Harpreet Singh
(@harpreet299) reported
@ACTFibernet TRIED REACHING YOUR CUSTOMER CARE TEAM BUT NO ONE EVEN BOTHERING TO ANSWER CALLS, CALLS GOING BLANK AFTER 20/25 MINS HOLD TIME, AM I THAT FREE THAT FROM LAST 7 HOURS I TRIED REACHING YOUR CUSTOMER CARE TEAM ATLEAST 15 TIMES...