ACT Outage Report in Secunderabad, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at ACT
ACT is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@VijayGopal_ @ACTFibernet @ACTFibernet Very useless T&C Very shameful on Ur company I don't see this sought of refund condition. Even I had faced the same issue. Pending since 2 month's. They give fake promises.
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Don't give fake promises and wrong information. Please shut down ur service.
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Santhosh Kumar
(@Santh0sh7) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Ticket has been raised for the internet issue and informed engineer about fibre cut in New Bhavani Nagar Boduppal. Your competitors iway and excitel solved the issue(fibre cut) but ACT is yet to react. Service is not good and delay. #worstservice
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Rrajesh Ralabbandi
(@rallabanddi) reported
from
Hyderabad, Telangana
@ACTFibernet None of them responded till now, except throwing a default message. Will anyone respond to my query ? my net is already running dead slow. Do you guys need any other escalation apart from this ?
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Admirer
(@Shazer958) reported
from
Hyderabad, Telangana
@ACTFibernet what an ******* service. how these bastards are still in the industry. These ************* ask customers to pay on time, but ******** doesn't provide service. **** yourself bastards. I failed my exam because of you.
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @ACTFibernet when are you going to fix this , your agent named SANJEEV , he is the one who insisted to pay on the same day and the next day installation promised and its been 15 days he never calls us , only we need to follow him up and whenever we call he says refund.
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD No internet connectivity in our community since 2 days and no one from ACT seems to care. Tickets are closed without resolution and supervisors don't attend calls! I wonder when ACT CS got so bad. Been a customer for 11 years!
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Jaffar Hussain Meraj
(@Jaffarhusainmla) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I'm trying to reach customer service since 2 days and call gets disconnected after 8minutes!! Expecting a call back but nobody calls... Tickets get closed with solving my issue and nobody cares if I call back...
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Rizwan Muhammad
(@mdrizwan39) reported
from
Hyderabad, Telangana
@ACTFibernet Unable to connect to internet since morning. Raised a ticket but no updates yet SR10161628302062. Please resolve at the earliest possible now. Unable to work due to the issue. Area: Company bagh, Langerhouz, Hyderabad.
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Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet This is 2nd time l'm facing this issue in last 3 days.. How can I trust your service..???
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Krutika
(@krutika_ganeru) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD is the internet down? There is no internet service since an hour . Area: Barkatpura. Pleaseget this resolved asap. Have raised a complaint too.
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swaroop reddy
(@reddy_swaroop) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Ths issue is not resolved yet. Please check with your team and confirm the same with a tweet and also help me out in understanding the exact problem so that it wil be helpful for me to talk to my managers regarding my poor performance due to internet issue.
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I Had ordered new connection 15 days ago , no response from any of them and I paid the amount on the same day when I ordered it , now they say that will refund u amount what's going on ?? To speak to customer service supervisor I'm on hold since 28 MINS ?101608841776
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m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@Madhavgmk @ACTFibernet They never do that ...I tried calling them multiple times but ended up with no resolution and they were quite interested in only new connections
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siva kumar
(@sivakumarseo) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's been 24 hrs since I had lost my internet, while I tried calling customer service you guys kept me in a loop of IVR to give feedback to representative without having conversation.
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Ravindra Guntupally
(@RavindraGP) reported
from
Medchal Malkajgiri, Telangana
Thank you for contacting me @HathwayBrdband , I will wait till today evening weather @ACTFibernet people can able to resolve the issue or not. if not i will send you my details. @ACTFibernet I need the resolution today at any cost.. my office work getting impacted because of diz
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet Will you be updating me the reason for this issue and when can I expect your technician to reach here ?
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iamzehanpatel 🇮🇳🇦🇺
(@zehanpatel) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD has one of the worst customer care facility by the time the number comes the calls goes blank.
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siva kumar
(@sivakumarseo) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I have sent my details, I am expecting quick resolution at the earliest with out any further delay.
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Arvind Adike
(@ArvindAdike) reported
from
Annāram, Telangana
@ACTFibernet Your app doesn't load..Whatsapp care doesn't respond.. customer care number goes blank.. kya chutiyapa hai ! No internet since yday and can't even reach you guys.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kamesh
(@kameshappalla) reported
@ACTFibernetHYD @ACTFibernet Dear ACT team,this is Hights of your customer service.Your team closes ticket without even looked into and by making an effort to resolve. Customer has to reopen, call callcenter, tweet on social media etc. to get a traction. #10163769071224
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Debasish Sahoo
(@Debasish3412) reported
@ACTFibernet I need the immediate resolution.
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Srinivas Valluru
(@srinivas_stat) reported
Total irresponsibility by @ACTFibernet. Raised complaint on my account takeover by someone from ACT side. No resolution till now, RMN got changed. I am unable to get back my account. No answer from ACT even after several weeks. IVR says I am not a customer when I call..
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Prashanth
(@Prashanth__M) reported
Never expected this from @ACTFibernet service guys are behind new connection targets rather than customer service and satisfaction. Why make false promises if you are not able to provide service as mentioned…even after several follow ups they say 10min sir and nothing happens
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Ghost1x
(@Ghostcrusher003) reported
@ACTFibernet pls fix ur servers
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raghuveer kumar
(@raghuveerkumar3) reported
@ACTFibernet Any update on this yet ? Its close to 40hrs now without service
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Debasish Sahoo
(@Debasish3412) reported
@ACTFibernet I have raised one ticket today due to internet issue (Ticket no-SR10263775658738). After 3 hour ACT team closed the ticket without any solution. When I called them again to check the status, ACT team are disconnecting the call.
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Jitan Kumar Pattanaik
(@JitanPattanaik) reported
@ACTFibernet We sincerely regret the inconvenience. Please be assured that we are working towards resolving this at the earliest. Your ticket number is SR10763777497284. Type *Help* to go to main menu. Now a days frequently internet breaks down,very poor maintenance
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Krishna Agarwal
(@_agarwalkrishna) reported
Hello @ACTFibernet @ACTFibernetHYD Really disappointed with your service. I am facing connectivity issues every now and then. Please resolve my issue ASAP.
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Ashwini Devunuru
(@AshwiniDev7) reported
Actfibernet has worst customer service ever. I've been waiting for technician since afternoon & no one has come until now.. @ACTFibernetHYD @ACTFibernet