ACT Outage Report in Secunderabad, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at ACT
ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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KAKumar
(@KAKumar14966506) reported
from
Annāram, Telangana
@ACTFibernet 5g network not connecting to tv, creating problems, at Rampally Keesara Telangana 501301
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#RoadtripinIndia - #TravelwithSrikanth
(@RoadtripinIndia) reported
from
Medchal Malkajgiri, Telangana
Hi guys I tried upgrading my connection from the app and paid the amount using my bank account with money deducted but the payment screen kept only revolving with no confirmation.. kindly support @ACTFibernet
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KAKumar
(@KAKumar14966506) reported
from
Annāram, Telangana
@ACTFibernet Problem resolved by me
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iamashishjamalpur96
(@ASHISHJAMALPUR) reported
from
Hyderabad, Telangana
Generating a complaint ticket is a waste of time @ACTFibernet no one will reply fed up with your services .
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Ikram
(@ikrammohiuddin2) reported
from
Hyderabad, Telangana
@ACTFibernet No internet at road no 86 , Jubilee hills, Hyderabad,from 3 days, Act is unable to solve the issue, raised the complaint, but very poor response and bad service. Please fix it Asap.
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet my consumer no is 850948 no Internet since yesterday, no response from customer care. I have an important zoom meeting. Please rectify the problem immediately. 9490190429
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iamashishjamalpur96
(@ASHISHJAMALPUR) reported
from
Hyderabad, Telangana
Again facing the same issue internet not working @ACTFibernet what kind of experience is this it's 7 th time internet is not working and who's gonna pay for my loss your field engineer aways say sever issue is your server so bad @ACTFibernet
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Ryan rayees khan
(@ryankhan237) reported
from
Hyderabad, Telangana
Its been 3 days since our internet is not available, i even made a complaint but your guys does not even care to answer back to our calls is this the service what we are paying so much for? Worst service ever! @ACTFibernet @ACTFibernetHYD
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet consumer no 850948 no Internet since 3 days. I have tried to contact customer service also but o response. Please rectify immediately 9490190429
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet First provide proper internet services for the amount ur charging #worst
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pankaj singh
(@aa3pankaj) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet no internet from last 24 hours , please fix it asap 😤 @JioCare please expand your fiber network, still not available in my area.
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Harish
(@HarishRF) reported
from
Annāram, Telangana
@ACTFibernet how do you guys expect customers to retain your connection with such a pathetic service?
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Harish
(@HarishRF) reported
from
Annāram, Telangana
@ACTFibernet we lost connectivity yesterday evening and raised a complaint immediately. Until now, there is no update. When I called to customer service, I was kept in waiting for 15min before someone connected and kept me on hold for few minutes and disconnected call. Disgusting
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VIJAY RATHI
(@VIJAYRATHI) reported
from
Hyderabad, Telangana
@ACTFibernet very poor service Support and no way to talk 2 any customer care officer.
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SaidiReddy
(@saidi2003) reported
from
Annāram, Telangana
@ACTFibernet Dear Team, I am facing frequent internet disconnectivity issue and I have rised this concern for couple of time but the issue is not rectified. And there is no proper complaint rising channel that mobile app is sick with the process of autoset questions and answers.
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Shahid Hussain
(@shahid_hussain) reported
from
Hyderabad, Telangana
@rajjvarun @ACTFibernet Totally. I have paid the bill still they suspended my connection. I lost 2 working days. When you call them they don’t respond. The worst customer care service.
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Raghu
(@raghudj69) reported
from
Hyderabad, Telangana
@ACTFibernet I don't know what's wrong with service you provide. I'm not able to use the Internet since 24 hours. I've reported this, tried contacting C S no answer. Everyone is doing work from home but till now its not resolved. Ticket no: SR10145644961042 Very poor service
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet consumer no. 850948 since yesterday no Internet. No response from customer care. I have an important zoom meeting. I please request you to rectify the problem immediately. 9490190429
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet worst services I would definitely not recommend this to anyone #pathetic #worst #Worstserviceever
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Rahul Sharma
(@Rahul_0109) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernet just because you're saying that you don't want us to experience slow speeds doesn't solve our issues. None of your representatives have cared to get in touch even after multiple complaints. Is this the service you have to offer? @TRAI
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sujannah 💐
(@Sujas9381) reported
@ACTFibernet My connection at Professors colony extension East Tambaram. Frequent failures now. Not responding. Working from home, it’s affect our work.Account No 103015312186. Poor customer coordination..Do the needful
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TechnoGeek
(@AbhishekSinda) reported
Really disappointed with the service of act @ACTFibernet they close the ticket without even solving problems
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Nathan Ulaga
(@nathan_ulaga) reported
@ACTFibernet its been 8 days since the connection went down since Dec 9th, raised SR10366549383634 and no action yet and all they say is junction box problem, ETA for the ticket prolonged every day, lost trust after 7 years of service, time to switch
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Gokul Raj
(@demongokul) reported
@ACTFibernet Not resolved yet, it would be great if I could terminate this and get my refund for 4+ pending months.
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madhan k
(@madhank93321026) reported
@ACTFibernet @Balamalladi13 What is the status of my complaint ticket, Nearly one week with no internet connection, still no one responded to my complaint, please disconnect my connection, I want to change a provider.
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Arjun
(@Arjun47833599) reported
@ACTFibernet Internet outage has now become a regular instance with ACT, since today afternoon it's down and no resolution,the message I receive " Your ticket SR10366617200624 is tentatively expected to be resolved by 17-Dec (DD/MM) between 16:00 to 19:30. Team ACT".
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meraj
(@KgnMeraj) reported
@ACTFibernet Paid on 9th Dec for a new connection but yet no one visited and customer service is also so useless whenever we call get only one reply it will in 24 hrs but no solution yet and the guy who gives link for payment not answering the call with registered number but answering new num
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madhan k
(@madhank93321026) reported
@ACTFibernet Nearly one week my internet connection is not working, but still no one has contacted me for this complaint... Really worst customer care service...
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Arup kumar Behera
(@hereIsArup) reported
@TRAI please suggest what actions I can take against @ACTFibernet as I have no Internet service from 60hrs