ACT outages and service status in Secunderabad, Telangana
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- ACT generated 2 outage signals in the last 24 hours around Secunderabad, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 26, 9:25 PM GMT+5:30.
- Internet (60%)
- Wi-fi (36%)
- Total Blackout (4%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 hours ago |
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Wi-fi | 23 hours ago |
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Wi-fi | 4 days ago |
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Wi-fi | 8 days ago |
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Internet | 8 days ago |
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Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet hey!! What the hell!! My connection doesn't work every week!! This has became a habit!! I cant even recommend act now!! Very bad experience. I have a connection of 300mbps at puranapul, Hyd. If this repeats again m changing to JIO.
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Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana@ACTFibernet #disappointed with your service for not providing Internet from past 5 days
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Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana@ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.
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Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana@ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap
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Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana@ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city
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PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD Internet is NOT working since yesterday (8.09.2022) Kindly rectify the problem immediately. Mobile: 89777 2 777 6 Begumpet – Hyderabad
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet I just checked your team what is the status. Team said material need to come from kukatpally and issue spot Pragatinagar hardly takes 30 mins but till not arrived since approx 4 hrs and your team still waiting for it with no work is this the way working as priority?
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Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana@ACTFibernet @AsianAshraff When will this issue will be resolved
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!
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Ruchita Bhatt (@RuchitaBhatt7) reported from Annāram, Telangana@ACTFibernet Again we have the same issue for refund m following since two months that too being present customer. Act has not even trained their employees how to answer they just keep the call on mute. I want to know when will I get refund the wifi instrumenthas taken by engineeralmost
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet Its been just 2days after your team helped me with the connection, and now i have not getting internet since morning 6am today!!! How the hell does your team act tackle it on weekends??? Your service is getting really bad and connection too, no doubt with the speed.
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet its been more than a week and still no team has came with a solution i need my money refund for this month, no internet since 2 weeks!! @ACTFibernet just check were you are going!! #Bullshitservice
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaIt's been long that internet is not working given tat time of 24 hrs but no update on issue what kinda service @ACTFibernet @ACTFibernetHYD
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Chikky $ (@sunnychikky) reported from Medchal Malkajgiri, Telangana@ACTFibernet since morning I am not able to connect to my internet. Would you mind help to resolve it ASAP?? As there is no response #SR10165332792524
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet Just speed is not the problem. The Internet is getting disconnected every 30 minutes and my meetings are getting effected. Anyways I have shared my account details with you. Not sure if this finally gets fixed as I have tried to approach you guys every possible ways since 2 month
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Rabbani Ahmed (@Ahmed21Rabbani) reported from Hyderabad, TelanganaWow my problem is solved by Mr Vijay from customer care executive from Hyderabad Banjara hills road no 10 wow super I was facing login from 10 days he resloved my issue with in 2 min I like appreciate him please hire this kind of agent's @ACTFibernet
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Suman Kumar (@sumanpsk) reported@ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.
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Praveen 🌹 (@Praveen_KF) reportedHey @ACTFibernet! Next month I am discontinuing your connection. The turn around time of your service engineers are way too long in Delhi & they don’t do their job properly aswell. Since the setup box is connected to my home, my neighbours will disconnect your connection aswell.
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet After 21 hours the outage was fixed. My feedback: frequent outages 1-2 times a month, slow and delayed support. Helpdesk is not reachable even after several tries #fail #actfibernet
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Gnaneswar Rao (@rao_gnaneswar) reported42+ hours without internet and zero action taken despite raising a ticket. Highly disappointed with this service downtime @ACTFibernet @ACTFibernetSupport. Please get a technician assigned ASAP. Ticket ID: SR10781687851424
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Swastik (@contentwaala) reportedI have @ACTFibernet in 3 places right now, I have 2 personal and 1 business account and trust me, I am facing huge amount of issues with business account. Can someone please look into it considering the amount of money I pay you folks is a lot.
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Sam (@samprettybasic) reportedShould I file a police complaint @ACTFibernet? The noise is too loud and coming even after closing all the windows
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Cops Gamer (@Cops_Gamerx) reported@ACTFibernet My internet has been down for almost 5 days with no resolution despite multiple complaints. Technicians were unprofessional and gave excuses. This is unacceptable. Please resolve immediately and contact me ASAP. Ticket ID SR10381622770334
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AA (@Panda2rocks) reported@ACTFibernet @ACTFibernetHYD Internet not working since morning when it will fix?? Your ACT Fibernet Ticket no: SR10181632436314 has been registered. Our team will ensure fastest possible action Why do u mean by fast? 2 days 2 week? @EAhmed84640
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S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported@TRAI Does TRAI have control over ACTFibernet providing wifi ? There is frequent outage and it takes 8-12 hours for restoration. Does the client have any remedy ? Problem is due to ACT providing broadband through cables hung from EB poles, Trees enroute and Likes . They get snapped
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Shiva T (@MBDTshiva) reported@karthiktweetzs @ACTFibernet Same issue 🫠