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ACT Outage Report in Secunderabad, Rangareddi, Telangana

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 65% Internet (65%)
  • 26% Wi-fi (26%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Total Blackout 19 hours ago
Hyderabad Internet 3 days ago
Hyderabad Internet 3 days ago
Hyderabad Internet 4 days ago
Hyderabad Internet 6 days ago
Hyderabad Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • saifkhanhyd
    saifulla khan (@saifkhanhyd) reported from Hyderabad, Telangana

    @ACTFibernet yesterday after 3 days connection restored again today from 6:30 pm Not able to use internet , what is this ?? we are facing problems as we r working from Home, Kids attending Online Classes.Act service is not like earlier.

  • veturusk
    Veturu Saravana Kumar (@veturusk) reported from Annāram, Telangana

    @ACTFibernet from past 4 days I am not getting internet and I called to your customer care no one is responding is this right way to treat your Customers.. Need answer @ACTFibernetHYD @ACTFibernet

  • mudirajrk
    ramesh kumar mudiraj (@mudirajrk) reported from Hyderabad, Telangana

    @ACTFibernet @trai March 2020 disconnected Act Id. 101000534947 but still renewal reminders SMS being received. Please remove my mobile no. From above Id. As I have taken new Id for my mobile no. Please attend immediately as I am not able to login for my new ID.

  • smitadwivedi27
    Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet the problem that started yesterday with our WiFi is still on. Not sure why no one's responded nor visited/called yet. Right now in work from home scenario this is such a troublesome thing to happen

  • MelomaniacGuy
    Chandrakanth Sharma (@MelomaniacGuy) reported from Hyderabad, Telangana

    @ACTFibernet I've been hung upon twice this morning by your agents. 17 days and about 15 SRs for 1 issue. This is not fair business ACT. I need someone to call me now before I make things worse..

  • ARKSCEO
    Rohit (@ARKSCEO) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD kindly update me the status , whether they are going to fix the connection, or refund the amount !

  • smitadwivedi27
    Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet Please help us with the issue. It's not resolved yet and it's really needed for our work

  • smitadwivedi27
    Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet our internet connection is down. Kindly help. Urgent help needed for we need it for work from home and classes

  • prempiyush
    Prem Piyush Goyal (@prempiyush) reported from Hyderabad, Telangana

    People in Hyderabad who have ACT Fibernet connection @ACTFibernet, is your internet working? Their app and website is down as well.

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Please help me

  • smitadwivedi27
    Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet it's day 3 of no internet. People are just calling us and taking details and then nothing. Absolutely no response. We have told that a tech person would need to visit us but no action! How is it that you're so particular about bill payments but not about resolution

  • tnvsekhar
    tnv sekhar (@tnvsekhar) reported from Annāram, Telangana

    @ACTFibernet internet issues since 2 days no provision to log complaints from app , what’s the use of app if I can’t lodge a complaint? Plz address immediately ACCOUNT No : 101006074070

  • davuluril
    D.Lakshman (@davuluril) reported from Hyderabad, Telangana

    @ACTFibernet You don’t connect me to anyone to speak about my issue. Escalation to team leader not happening. Contact details of field engineers not being shared. Request for call back not being honoured.

  • RamMaravajhala
    Ram Maravajhala (@RamMaravajhala) reported from Annāram, Telangana

    @ACTFibernet bhai phone kab lagega Sick of complaining Pathetic service Internet is dead slow Why can’t u guys understand when we are working from home

  • puppalaGanesh9
    Ganesh vip 309 (@puppalaGanesh9) reported from Annāram, Telangana

    @ACTFibernet I am unable to access the internet? Wht would be problem?

  • RaghuM83849843
    Raghu.M (@RaghuM83849843) reported from Annāram, Telangana

    @ACTFibernet you people cant even close a simple ticket within 7 days, worst internet service provider i ever seen you people close the tickets in your own ways no one will reach us before closing the ticket. If you can't resolve my issue than refund i can go for another network

  • MelomaniacGuy
    Chandrakanth Sharma (@MelomaniacGuy) reported from Hyderabad, Telangana

    @ACTFibernet I just did. And also provided you context on my issue.. pls help.

  • davuluril
    D.Lakshman (@davuluril) reported from Hyderabad, Telangana

    @ACTFibernet I have been using your services for long now. My fiber connection is cut and no one has addressed it since yesterday morning. Numerous calls to the call centre have been of no help. My work is affected. Need immediate response #badservice #disappointed

  • davuluril
    D.Lakshman (@davuluril) reported from Hyderabad, Telangana

    @ACTFibernet Fellow users in our area are also facing similar problem and apparently no one is responding.

  • Gangadharperala
    Gangadhar (@Gangadharperala) reported from Hyderabad, Telangana

    @ACTFibernet Hi Team, past 4days Internet services are barred, as per your commitment resolution 48hrs. But no response as such. It’s the ACT is going to shutdown? If yes I will look for other ISP provider. My registered mobile:8008215252.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • viluptpraani
    Random aadmi (@viluptpraani) reported

    @ACTFibernet such a disastrous service from act, because of some bill discrepancy we raised a concern for waive off, instead of doing that now they have suspended the account itself 🙏🙏 Waiting from 2 days to you people to respond, @ACTFibernet

  • TalawatAman
    Aman Kumar Talawat J (@TalawatAman) reported

    What a pathetic service from @ACTFibernet, who ONLY TALKS NEVER ACT. It's been 4 weeks since I raised the complain. My expensive router isn't working because of. your internet cable, confirmed by your team (technician) who visited. (1/2)

  • Saurabh58906944
    Saurabh Shah (@Saurabh58906944) reported

    @ACTFibernet @SandyMohanG Please note Mr. Ramesh (Maninagar,Ahmedabad, Gujrat)who is looking for disconnection department behave i found the worst ever with customer(me). Mostly hes not answering the call and once he answers then found rude behave. Could you pls take any action against him.

  • HiddenShaayar
    Mansoor shaik (@HiddenShaayar) reported

    Thank you @ACTFibernet @ACTFibernetHYD for your continous interrupting services of internet every month. Today I'm facing the same issue of no internet as I faced from the past three months. I know you guys will apologize this time as well how you did it before.

  • CRao331
    CRao (@CRao331) reported

    Dear @ACTFibernet my Internet is disconnected from last night and I have raised ticket SR10165892853724. Can you please expedite the issue and resolve immediately ?

  • umashankar99
    Uma Shankar J (@umashankar99) reported

    Hi @ACTFibernet @ACTBangalore Net is not working from past 24 hours Raised a ticket but it's not resolved yet. Please resolve it as soon as possible Ticket number : SR10265888619334

  • SayanDas572
    Sayan das🇮🇳🇮🇳 (@SayanDas572) reported

    @ACTFibernet why my internet is not working no internet access why each and every month there is issue every month 101647222841 plz restore it asap... We are working from home

  • rohitgow
    Rohit G (@rohitgow) reported

    @ACTFibernet Please update on SR10165884418414. There is no internet since yesterday morning and the expected time of resolution keeps changing.

  • nmpuri
    namrta puri (@nmpuri) reported

    @ACTFibernet Can you imagine inspite of paying 7 month advance it has been 12 hours without internet connection….please issue a refund and we do not want your services.

  • SayanDas572
    Sayan das🇮🇳🇮🇳 (@SayanDas572) reported

    @ACTFibernet Your service is pathetic whole day I was working... I used my cell phone data... What's the use of keeping your service then.