ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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suresh
(@Suresh_Maddula) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I just had conversation with one representative Mr Naveen and asked for delay in installation of service, informed will be get done 2 weeks because it was escalated to higher level. This shows their integrity to customers and their response. He disconnected call.
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
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swathi kanuganti
(@swathikanuganti) reported
from
Hyderabad, Telangana
Need to contacr customer support for bill adjustment. Power bill hasn't been provided. Account No : 101002880165 Customer care number is not reachable, also sent an email however no response. @ACTFibernet
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Sai Uttej
(@Uttej03) reported
from
Annāram, Telangana
@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Internet down since morning due to your server issue please help
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet I'm still waiting for update Why can't you guys understand im working from home Gonna disconnect for next half of the year for sure Such pathetic service
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Rashedshaik
(@Rashedshaik82) reported
from
Hyderabad, Telangana
@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My internet is down again it was up only for 2-3 hours please help to fix it looks like your switch is down again
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Respected ACTFibernet support team I'm facing internet issues and it's 6th time in this month tried to reach customer care but no reply through App it says existing ticket available unable to open new ticket please do needful my number 8297053377
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Wajeehuddin Ali
(@RulerZzrule_aLi) reported
from
Hyderabad, Telangana
@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
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Anup kumar
(@gakanup) reported
from
Hyderabad, Telangana
Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .
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Rahul Surthi
(@surthirahul) reported
from
Jidimatala, Telangana
@ACTFibernet , your internet speed has dropped drastically and lot of intermittent disruption through out this week at Narapally, jodimetla, Hyderabad. Please fix this ASAP as working from home has been a big problem with your network. #WFH #SlowNetwork #ACTFibernet
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
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Dhiresh C. RayMohapatra
(@dhiresh_c) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Customers are experiencing DADAGIRI of actfibernet. Company has one of the policis is DOMUNHA. There executive will say one thing and will not keep their commitment. Customer has to go as per their sms only. Another financial torture.
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Dear team I have taken a new connection engineer visited at my place however he told that it will take 5 days as no box to give connection please look into the issue on high priority Dear Customer your prospect Number is 101422504965,
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My issue is unaddressed and I may be forced to escalate the matter to ministry of telecommunication
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prudwin Reddy
(@PrudwinR) reported
@patnamammayi @ACTFibernet Better than act jio service kuda fast untadi
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MS
(@MS2021Twitte) reported
One approached us to get a connection of @ACTFibernetHYD (@ACTFibernet). Yesterday noon it get installed, stop working after an hour. Now neither the agent not the technician responding our call because they already got money for six month. Registered complain, no solution so far
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Prabhat Ranjan
(@prjpossible) reported
@ACTFibernet @ShettigarDhiraj Pathetic customer service, incase of complaint raised no immediate action taken.
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Rahul Prajapati
(@03rahul03) reported
@ACTFibernet I think it's my mistake I trusted on ACT fiber and took connection.. even after 5 hours no update on network issues
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Hari B Kurup
(@haripittar) reported
@ACTFibernetHYD @ACTFibernet Internet down since today afternoon for the entire society I stay in & no action taken yet (Madhapur Area, Hyderabad). When can we expect a resolution?
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Rahul Prajapati
(@03rahul03) reported
@ACTFibernet Sent you required details in DM kindly resolve my issue today itself
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Ananya naik
(@Ananyan27137872) reported
@ACTFibernet Issue raised with ticket rq id - SR10265485248354
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Aditya
(@aadi_369) reported
@ACTFibernet My connection got disconnected and the customer care person I spoke is very rude . He even does not have patience to hear what the customer has to say . Pathetic support .
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Ashish Khandelwal
(@viteeeashu) reported
@ACTFibernet How do we raise query for slower and pathetic connection. Do you guys have any option while raising support query?
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Ananya naik
(@Ananyan27137872) reported
@ACTFibernet After lying several times,the deadline was provided by your customer support was 8 pm which is after 20 minutes from now.I am sure you are not going to resolve this within this duration just like you are doing since morning.