ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Rrajesh Ralabbandi
(@rallabanddi) reported
from
Hyderabad, Telangana
@ACTFibernet None of them responded till now, except throwing a default message. Will anyone respond to my query ? my net is already running dead slow. Do you guys need any other escalation apart from this ?
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Don't give fake promises and wrong information. Please shut down ur service.
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Arvind Adike
(@ArvindAdike) reported
from
Annāram, Telangana
@ACTFibernet Your app doesn't load..Whatsapp care doesn't respond.. customer care number goes blank.. kya chutiyapa hai ! No internet since yday and can't even reach you guys.
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@VijayGopal_ @ACTFibernet @ACTFibernet Very useless T&C Very shameful on Ur company I don't see this sought of refund condition. Even I had faced the same issue. Pending since 2 month's. They give fake promises.
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Ravindra Guntupally
(@RavindraGP) reported
from
Medchal Malkajgiri, Telangana
Thank you for contacting me @HathwayBrdband , I will wait till today evening weather @ACTFibernet people can able to resolve the issue or not. if not i will send you my details. @ACTFibernet I need the resolution today at any cost.. my office work getting impacted because of diz
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD No internet connectivity in our community since 2 days and no one from ACT seems to care. Tickets are closed without resolution and supervisors don't attend calls! I wonder when ACT CS got so bad. Been a customer for 11 years!
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swaroop reddy
(@reddy_swaroop) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Ths issue is not resolved yet. Please check with your team and confirm the same with a tweet and also help me out in understanding the exact problem so that it wil be helpful for me to talk to my managers regarding my poor performance due to internet issue.
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet I'm Eagerly Awaiting your Help🙏🏻 - Please rectify this Issue As Soon As Possible !
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Admirer
(@Shazer958) reported
from
Hyderabad, Telangana
@ACTFibernet what an ******* service. how these bastards are still in the industry. These ************* ask customers to pay on time, but ******** doesn't provide service. **** yourself bastards. I failed my exam because of you.
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m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@Madhavgmk @ACTFibernet They never do that ...I tried calling them multiple times but ended up with no resolution and they were quite interested in only new connections
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Rizwan Muhammad
(@mdrizwan39) reported
from
Hyderabad, Telangana
@ACTFibernet Unable to connect to internet since morning. Raised a ticket but no updates yet SR10161628302062. Please resolve at the earliest possible now. Unable to work due to the issue. Area: Company bagh, Langerhouz, Hyderabad.
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Krutika
(@krutika_ganeru) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD is the internet down? There is no internet service since an hour . Area: Barkatpura. Pleaseget this resolved asap. Have raised a complaint too.
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @ACTFibernet when are you going to fix this , your agent named SANJEEV , he is the one who insisted to pay on the same day and the next day installation promised and its been 15 days he never calls us , only we need to follow him up and whenever we call he says refund.
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siva kumar
(@sivakumarseo) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I have sent my details, I am expecting quick resolution at the earliest with out any further delay.
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siva kumar
(@sivakumarseo) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's been 24 hrs since I had lost my internet, while I tried calling customer service you guys kept me in a loop of IVR to give feedback to representative without having conversation.
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Jaffar Hussain Meraj
(@Jaffarhusainmla) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I'm trying to reach customer service since 2 days and call gets disconnected after 8minutes!! Expecting a call back but nobody calls... Tickets get closed with solving my issue and nobody cares if I call back...
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Santhosh Kumar
(@Santh0sh7) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Ticket has been raised for the internet issue and informed engineer about fibre cut in New Bhavani Nagar Boduppal. Your competitors iway and excitel solved the issue(fibre cut) but ACT is yet to react. Service is not good and delay. #worstservice
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
How Many Times I Have to Remind You, Lousy Service by @ACTFibernet
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I Had ordered new connection 15 days ago , no response from any of them and I paid the amount on the same day when I ordered it , now they say that will refund u amount what's going on ?? To speak to customer service supervisor I'm on hold since 28 MINS ?101608841776
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K VENKANNA BABU
(@kvbvenky) reported
from
Hyderabad, Telangana
Internet connection is not working @ACTFibernet . Please help
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shashank Raghuram
(@shashankvr) reported
@ACTFibernet I don't why you people are closing ticket without even resolving the issue, and I am having frequently disconnection for last 2 months no one has bothered to check the issue. And you people can't even provide the subscribe speed. @consumerforum_
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Venkatagiri Chippada
(@vchippada) reported
@ACTFibernet Because of your regret, I lost one and half of day till now and counting… I have informed the possible cause to your customer support team at least 3 times but they did nothing. Why you send messages which you can not fulfil??
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ARUN KUMAR AGRAWAL
(@aagrawal1589) reported
@Airtel_Presence @sparrow168 @ACTFibernet Never get airtel service.. customer care services is worst
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Venkatagiri Chippada
(@vchippada) reported
@ACTFibernet “Your request SR10763307272324 is tentatively expected to be resolved by 10/21/2021 06:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app”. Still my issue is not resolved. Please let me know when will it be resolved???
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Sriram
(@Sriram89151451) reported
@ACTFibernet @KRISHNA83138665 1, Not Providing Referal Amount. 2, No Response from Customer Care. 3, Tickets not solved. But Receving message as Tickets solved. 4, No Response from engineer. WORST CUSTOMER SERVICE.
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मुकुल द्विवेदी (राजाजी)
(@DwivediMukul) reported
@ACTFibernet what about your refund policy.... Else it is good joke for customers No one should use @ACTFibernet Worst service and third class customer support service
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Saksham Bhatia
(@Saksham76699156) reported
@ACTFibernet This hasn't been going well at all. I raised a complaint yesterday and it's been more then 15 hours now. Even if I call the helpline there is either no answer or they don't know about anything. I have been missing my meetings. This doesn't add to a good experience.
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PS
(@Preston01234) reported
Disney+Hotstar is not working with ACT Fibernet @DisneyPlusHS @ACTFibernet
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Anand G
(@logon2anand) reported
@ACTFibernet I have this issue from morning. please resolve asap.
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Raghu
(@RaghuARRC) reported
@ACTFibernet I have picked but network issue couldn't connect . Call me now