ACT Outage Report in Secunderabad, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at ACT
ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Total Blackout (14%)
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Wi-fi (13%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad and Jubilee Hills.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Phone | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Dinesh Wasalwar दिनेश वासलवार
(@dineshconveys) reported
from
Hyderabad, Telangana
@ACTFibernet what a disgusting service!! I paid on 23 September as your representative promised of I pay now i can get a connection by 27 afternoon!!! Its 28 evening now your support team just apologize and does nothing more than that!!! Why did i even choose ACT!!!!!!!!!!!!!!!!!
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet Can I get a resolution today
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Sweta Parik
(@ParikSweta) reported
from
Hyderabad, Telangana
@ACTFibernet Hope to receive the solution ASAP as it is hampering my WFH. Hope you understand the urgency here.
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet I am a student of 10th standard and I am facing a lot of internet issues during my classes since 4 day (14th October 2020) I will have to attend my classes, or it will be a disaster giving my boards. We have complained several times.
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santosh kumar
(@itzz_santosh) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet not satisfied at all with the quality of service provided by you guys...my broadband is down from last 38 hours and no one is responding....despite of calling ur local engineer and raising complaint through the app...
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ADITYA KUMAR
(@adidandime) reported
from
Hyderabad, Telangana
@ACTFibernet Helpline must not be on twitter if it prefers to 'sleep'! The complaint was resolved yesterday morning itself! You people are supposed to know the status!
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Rashedshaik
(@Rashedshaik82) reported
from
Hyderabad, Telangana
@ACTFibernet I have 100mbs speed plan annually...bhut the speed what i get is 20mbps hardly...what kind of service you are providing...just fooling the customers.....with your fake speeds..
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Dinesh Wasalwar दिनेश वासलवार
(@dineshconveys) reported
from
Hyderabad, Telangana
@ACTFibernet I called you 8 times today and your support team so hopeless they hang on my face without any resolution!!! Such a crappy service you guys provide just return my money and I'll get rid of you!!!!!!!!!!!!!!!!!!!!
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet No call back from you. Please resolve this issue ASAP
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RamVkas Nethà
(@Teetotaller7) reported
from
Hyderabad, Telangana
@ACTFibernet #ActFibernet service sucks
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet Will there be any chance of getting the Internet today, it is already 4 days since net is down. 850948
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
Your customer is so annoying that to they disconnect the calls when we call them for enquiry. Even though mistake is from your end, you will not agree and disconnect our calls. Customer Complaints are never cared. @ACTFibernet @ACTFibernetHYD
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Ahsan Shayk
(@myselfahsan) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD claims to be best internet service provider in South India but it's all crap talk. My broadband is not working since 3 days and no one comes to fix. All they say is will be fixed soon. "Best service in south"
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swaroop reddy
(@reddy_swaroop) reported
from
Medchal Malkajgiri, Telangana
How many more decades you want to resolve this issue? Please let me know if your Engineer is traveling from some other planet @ACTFibernet
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Dinesh Wasalwar दिनेश वासलवार
(@dineshconveys) reported
from
Hyderabad, Telangana
30 calls since yesterday and your team hangs up on my face because they don't have any resolution but just false promises!! Why don't you change your name to "Crap Fibernet" now you guys are just harrassing me!!! F**k you!!!!! @ACTFibernet
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Shaikh Ateeque
(@ateeq686) reported
from
Hyderabad, Telangana
SR10146884047702 - can we expect uninterrupted internet. Either your supply is down or low speed performance. Looks like too many users and @ACTFibernet is unable to service. I upgraded my router still your no end to your issues.
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Ajay Reddy
(@yngrblajay) reported
from
Annāram, Telangana
@mohanj94 @ACTFibernet I have same issue from morning none of the executive attends call
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Ҝㄩ尺ㄖ丂卂Ҝ丨 ムㄖ山ㄒ卄卂爪( BLEACH IS BACK!)(GINTAMA MOVIE!)
(@TheWarden04) reported
from
Hyderabad, Telangana
@ACTFibernet Guys, my network has a particularly weird problem. The Wi-Fi connection goes on and off regularly. This is not the ACT of before.
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ADITYA KUMAR
(@adidandime) reported
from
Hyderabad, Telangana
@ACTFibernet complaint no SR10147053080322 is unresolved for more than 24 hours! Pl expedite the process! Other service providers like Hathway have no issues in the same locality!
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Vivek
(@Vivek43293475) reported
from
Hyderabad, Telangana
@ACTFibernet When qill you resolve this? Terrible service, close the business.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish
(@Ashish77980908) reported
@ACTFibernet Extremely poor service and customer feedback. Not even 1 call received. Only for payment update calls are perfect. Service issue extremely poor.
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enlightened
(@Mahipinta) reported
@ACTFibernet my internet connection is not active for more than 24 hours. The expected resolution time for my ticket has been changed 3 times now. It is very difficult to reach out to your customer care and track exact status. Very bad experience #actfibernet #Bangalore
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Guna Natarajan
(@gunasn) reported
@ACTFibernet have been without net for more than 24 hours. Worst customer service with folks who dont have a clue what is going on. Even go to an extent of cutting calls in the middle as they arent comfortable
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Rizwan
(@Rizwan69946457) reported
@ACTFibernetHYD @ACTFibernet pathetic service. Registered complaint but no response yet. They jus postpone all the time. #falce commitment. On going issue since more 6mnths. Need resolution asap.
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Parthasarathy S
(@sp3171) reported
@ACTFibernet Your Executive had called up, but am disappointed to note instead of giving me a solution , he was only harping on his point of view. If you change the terms of the plan, you are expected to notify the customer. Just by changing in the invoice doesn't work
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Satish Pawar
(@SatishP28641430) reported
@ACTFibernet it's over 24 HR. Net is not working, How you gona adjust the Rental for non working of your service , this is third time now, you will have to make adjustments in bills kindly confirm.
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मनन गुप्ता
(@IndiaByBirth) reported
@ACTFibernet 28th May till 6th June. Nobody has called. Nobody gives a damn abt old customers.
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Sri Raam
(@raam_vs) reported
@ACTFibernet When will your resolution arrive? The line was supposed to have been moved by this evening. It was not done. The service call got closed now i am unable to reopen it! Your helpline, when i select connection shifting send a text for new request. What is happening guys?
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Amulya Naik
(@TheAmulya) reported
@ACTFibernet Made a payment yesterday for ACT storm through your sales staff Venkat, said today a technician will call me 90% to set up and complete installation. Now neither he nor your customer care is responding. Is this how the service going to be? Enquiry ID 102650224574
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Amulya Naik
(@TheAmulya) reported
@ACTFibernet No one called, had to get in touch with your team by myself. With this poor service, I'm afraid I will have to look for an alternate solution if the setup n installation is not done soon enough.