ACT Outage Report in Secunderabad, Rangareddi, Telangana
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at ACT
ACT is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Srk
(@Rameshs_25) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Issue resolved ... Pls take out the power box out of my place as discussed
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Saideep Myadam
(@SaideepMyadam) reported
from
Hyderabad, Telangana
@ACTFibernet Thanks for following up, unfortunately the issue seems to continue. However, you team has resolved and closed the ticket even upon reopening!
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rajchowdary
(@rajchowdary009) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernet till now I didn’t get any update yarrr, are you seriously providing the service 1 week over
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ankit bhardwaj
(@ankit12081991) reported
from
Madhāpur, Telangana
@ACTFibernetHYD @ACTFibernet more than 72 hours interent is not working. Great job. No action till now. Do not force me to switch to @HathwayBrdband. Its now getting awful service provider in India. Enough is enough
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ankit bhardwaj
(@ankit12081991) reported
from
Izzatnagar, Telangana
@ACTFibernet cab you please update us regarding internet services, as internet is not working from morning. Area - Image Garden Madhapur Hyderabad Region.,
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ankit bhardwaj
(@ankit12081991) reported
from
Madhāpur, Telangana
@ACTFibernet @ACTFibernetHYD I’ve had enough of you peeps. You had one job. Provide internet. Go start a pan tapri instead. Net goes off randomly during the week! @HathwayBrdband @hyd_Hathway Can only help me i think.
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rajchowdary
(@rajchowdary009) reported
from
Annāram, Telangana
@ACTFibernet how bad service you are providing yar when ever I called customer service they are lying 🤥 always, not 1 /2 days yar almost 1 week no one taking issue seriously in my apartment more then 5 customer are impacted, close the issue by eod or else I’ll go to consumer cot
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Saideep Myadam
(@SaideepMyadam) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Your ACT Fibernet Ticket no:SR1015624468312 has been registered. I’ve slow internet issues for few months now each time I raise a complaint some random guy calls and says issue fixed. It works fine for a day or two, however, same issue continues!!
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Aditya Adholia
(@AdityaAdholia) reported
from
Madhāpur, Telangana
@ACTFibernet service request no.1015383136872 It's been almost 40 hours since my internet is not working. This is the second time this is happening in the same month. If you cannot provide internet in some areas then just let the consumer know rather than selling them a lie.
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ankit bhardwaj
(@ankit12081991) reported
from
Madhāpur, Telangana
@ACTFibernet How many times you will fix the issue. You people can not provide good service. Learn how to do business. Its everyday issue internet is not working. You have setup at my roof. Please remove it from my roof.
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ankit bhardwaj
(@ankit12081991) reported
from
Madhāpur, Telangana
@ACTFibernet In how many days you will resolve this issue. @ACTFibernetHYD its hell frustrating now. We are not getting internet since morning. Is there any resolution to get rid of this issue. @HathwayBrdband @hyd_Hathway please help them to resolve their issue in providing internet.
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ankit bhardwaj
(@ankit12081991) reported
from
Madhāpur, Telangana
The worst internet provider @ACTFibernet @ACTFibernetHYD again there issue in services of internet. @HathwayBrdband please reach us.
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Chowkidaar Keshav Ashwin Kumar
(@Iamashwinallari) reported
from
Annāram, Telangana
@ACTFibernet internet not working, cell no 9849194366, Kindly depute your technical guy to resolve the issue
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rajchowdary
(@rajchowdary009) reported
from
Annāram, Telangana
@ACTFibernet internet service is not working from last 6 days and daily I’m calling to CC and they are telling it will resolve with in 24Hrs how many 24hr you will take yar (Ramani/praveen and 3 more people I spoke in last 6 days) my account mobile number 9700199219
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Tapsey Vivek
(@ImTapsey) reported
from
Lāl Bāzār, Telangana
@ACTFibernet . Pathetic service at lal Bazar, TRIMULGHERRY. Internet gets disconnected for no reason. This is 5th complaint in 2 weeks. Your technician's fix something and close the ticket but the problem arrives once he leaves. Need action. Not paying sure until it is resolved.
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Tharun Tiruvaipati
(@THARUSAIKUMAR) reported
from
Hyderabad, Telangana
Are you even tring to solve this. Or u r just simply hiding under the hood that its resolved... @ACTFibernet u are not able to manage ur field service agents. Same issue evy month.. and an unproduvtive customercare. Fools !
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ankit bhardwaj
(@ankit12081991) reported
from
Madhāpur, Telangana
@ACTFibernet @ACTFibernetHYD can you please update us regarding our internet services, as internet is not working for morning. Now its getting awful
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Sai Uttej
(@Uttej03) reported
from
Annāram, Telangana
@ACTFibernet very worst customer service no one is receiving my call since 3 days Account No: 101014304063 Mobile No: 8919995993
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet internet down for a day, no response from customer care
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Tharun Tiruvaipati
(@THARUSAIKUMAR) reported
from
Hyderabad, Telangana
@manojsinhabjp @Secretary_DoT . Dear sir y r u even giving the permission for such agencies like @ACTFibernet who wants to loot money and doesnt provide a good service. India going forward in digcommunications , @ACTFibernet taking them backward still.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Kiran
(@toravijaggarapu) reported
@ACTFibernet @ACTFibernetHYD Internet is not working from last 3 days, raised complaint against Issues. no resolution yet, worst customer service ever by ACT Broadband. Ticket reference number SR10159656187392.
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Vishal kumar
(@Vishalk69889136) reported
@ACTFibernet Don't get in touch with me as I stay in Pune where you don't have a service,so stop sending messages and calls to reactivate the connection
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Work Jeevi😊
(@TalkitEC) reported
@ACTFibernet is your custom care support not available Sundays
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aditya
(@adityapuranam8) reported
85 Hours of disconnection please send your team I have disconnected the box and kept in the parking one of your technician can come and visit and take your garbage SR10159591913872 why do you technician who don't know how to solve things stupid **** service @ACTFibernet
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vikas kadam
(@vikaska47319778) reported
@ACTFibernet As per your SLA this issue should be resolved in next 30 mins. I’m hoping it will be. If not, then after so many warnings, I’ve to take an action.
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Azar
(@Azar12716074) reported
Very unprofessional and Rude behaviour from @actfibernet Ive raised a complaint on 26th June regarding the internet connectivity ( which is non existent despite of paying the monthly bill from time to time) The issue was never fixed till date. @ACTFibernet
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vikas kadam
(@vikaska47319778) reported
@ACTFibernet - I’ve been struggling to get the internet since I have installed the new connection & to be true, I’m having the worst day plus, your support team is not even bothered to provide the support & cutting the calls. This is my last warning before I reach consumer court.
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VIMAL KS
(@ksvimal_16) reported
@bada_paww @ACTFibernet Stupid company
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Imran khan. Mohammed
(@Imyask) reported
from
Rājendranagar, Telangana
@ACTFibernet Pathatic service I came accross with Act fiber this is my account no 101930204057 this is disconnected by saying shifting charges if that so from which place shifting is done Before reconnection I called cc to know about plans it was told to me to pay 2691 for 6 months.
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CHINMOY KOLITA
(@CKOLITA) reported
@ACTFibernet if we have to struggle a lot to get the connection, will you even help to resolve any issues(if I face) after taking the connection. Refer ticket number. SR10259792092171 P.S: Payment of 4k approx made in 12 July.