ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
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suresh
(@Suresh_Maddula) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I just had conversation with one representative Mr Naveen and asked for delay in installation of service, informed will be get done 2 weeks because it was escalated to higher level. This shows their integrity to customers and their response. He disconnected call.
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swathi kanuganti
(@swathikanuganti) reported
from
Hyderabad, Telangana
Need to contacr customer support for bill adjustment. Power bill hasn't been provided. Account No : 101002880165 Customer care number is not reachable, also sent an email however no response. @ACTFibernet
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Dear team I have taken a new connection engineer visited at my place however he told that it will take 5 days as no box to give connection please look into the issue on high priority Dear Customer your prospect Number is 101422504965,
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet I'm still waiting for update Why can't you guys understand im working from home Gonna disconnect for next half of the year for sure Such pathetic service
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Rashedshaik
(@Rashedshaik82) reported
from
Hyderabad, Telangana
@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.
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kashish agarwal
(@Kashish421252) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Need 3 new connections, can you help me? It’s very urgent
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orestes albert
(@orestesalbert1) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet such a huge waste customer care, No connectivity, and an app which has no chating facility. It's not what you promise when u come to give connection. Too slow says 40 Mbps and nothing near to it.
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@harsh6363 @ACTFibernet Yea man, same issue again for me in less than 2 weeks! May be time to move to a different service provider.
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Wajeehuddin Ali
(@RulerZzrule_aLi) reported
from
Hyderabad, Telangana
@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@harsh6363 @ACTFibernet Same issue again for me in less than 2 weeks! I think it's time to move to a different service provider.
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
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Rahul Surthi
(@surthirahul) reported
from
Jidimatala, Telangana
@ACTFibernet , your internet speed has dropped drastically and lot of intermittent disruption through out this week at Narapally, jodimetla, Hyderabad. Please fix this ASAP as working from home has been a big problem with your network. #WFH #SlowNetwork #ACTFibernet
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Internet down since morning due to your server issue please help
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Sai Uttej
(@Uttej03) reported
from
Annāram, Telangana
@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My issue is unaddressed and I may be forced to escalate the matter to ministry of telecommunication
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Anup kumar
(@gakanup) reported
from
Hyderabad, Telangana
Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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bhuvanesh
(@Iam_Buvan) reported
@ACTFibernet is down since morning. Still issue is not resloved. Can you check ASAP.
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suresh shanmugam
(@shans3385) reported
@ACTFibernet From yesterday evening, internet connection not working. Area: West Tambaram, Chennai Raised request SR10363198167084 for the same. Can you please look into the same ASAP as it is impacting our office work.
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Vivek Akar
(@akar_vivek) reported
@ACTFibernet Is there any update on when the device will be recovered. I'm literally frustrated. If u dont get the person to recover device by today, I swear I will sell it or won't return at all😡😡. Ur one of the WORST ISP I've ever seen in my life. "Hathway" is far better than u.
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John Renius
(@ReniusJohn) reported
@pritamdey09 @ACTFibernet ACT does this always. You tell them that internet is down for past one day, they send sms that issue will be resolved in two days. BUT YOU HAVE TO PAY FOR NOT USING THE INTERNET. @ACTFibernet SR10163198824394 FYI
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MVS Aditya
(@mvs_aditya) reported
@ACTFibernet Pathetic Response on the issue raised. It's been 3 days and all I see is "Request is raised" but no resolution.
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Sumit Agrawal
(@sumit_243) reported
@ACTFibernet I have transferred ~11k advance for 6 months through an agent named Mosamil on 4th Oct. He promised connection within 24 hours. It's been 48 hours. Noone contacted me and I have tried to contact customer care atleast 15 times. Could you please refund my amount?
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Amit K S
(@AmitKS94417393) reported
@ACTFibernet Nowadays I face outages every week. Getting not even 100mbps for a 150mbps connection. Guys near Vijayanagar and RPC Layout in Bangalore, please do not opt ACT. Go for @HathwayBrdband which is providing similar service for cheaper price.
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Prabhu Nandan
(@PrabhuNandan2) reported
@ACTFibernet Internet is down again and this is third time we are facing connectivity issue. SR10263197823204 , very poor service and turned around time for fix .. #balamalladi
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Khaja Moinuddin
(@KM_KhajaMoin) reported
@ACTFibernet my ticket is SR10163104195818 not sure why your team not able to downgrade my package. Ticket got closed without resolution and I had to call helpdesk to reopen it. Please look into this matter.
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John Renius
(@ReniusJohn) reported
@ACTFibernetHYD @ACTFibernet Is that why my internet is not down since yesterday and wont work until another two days? Good job ACT. Feels good to pay for nothing. SR10163198824394 FYI.