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ACT outages and service status in Secunderabad, Telangana

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 3 outage signals in the last 24 hours around Secunderabad, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 12, 6:47 AM GMT+5:30.
  • 66% Internet (66%)
  • 26% Wi-fi (26%)
  • 6% Total Blackout (6%)
  • 3% TV (3%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at ACT

ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Total Blackout 3 hours ago
Hyderabad Internet 4 hours ago
Hyderabad Internet 18 hours ago
Hyderabad Internet 2 days ago
Hyderabad Internet 2 days ago
Hyderabad Wi-fi 2 days ago

Nearby cities with recent reports

Hyderabad

13 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • sonuanil1997
    sonu anil (@sonuanil1997) reported from Hyderabad, Telangana

    @ACTFibernet @channiyara Worst service your team is taking 6day’s to solve a single issue

  • sandeeprachala
    🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana

    @ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city

  • Anvesh78484679
    Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD worest network.....

  • ursInnuBuddy
    Innu_buddy..! (@ursInnuBuddy) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD what a wrost system is handling with you ppl..never ever again with @act #acting in hyd location..

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!

  • PrinceMinhaj
    Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana

    @ACTFibernet My complaint ticket was closed without resolving the issue from 28th Sep There is no Internet tired to this #fake #promises #disappointed

  • Munna0272Bhai
    munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet @ACTFibernetHYD I was requested for a new connection on 25/03/22 and payment also completed same day itself since that day connection was not given daily your guys come 3 days and they told some technical issues but now they telling we could not give connection here

  • akbar08755
    Mohd akbar (@akbar08755) reported from Hyderabad, Telangana

    @ACTFibernet Wooo that's a great reply from you.. iam not waiting to listen this type of message..... If there is technically problem they resolve the issue 3 to 4 hours .. may not to take 1 to 2 days .... My boss not paying salary on 26th August 2022. because of my internet issue..

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem

  • GyanDeep67
    Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana

    @ACTFibernet its been more than a week and still no team has came with a solution i need my money refund for this month, no internet since 2 weeks!! @ACTFibernet just check were you are going!! #Bullshitservice

  • isajidmohammed
    Sajid Mohammed (@isajidmohammed) reported from Hyderabad, Telangana

    I am a act fiber broadband customer since years now as my usage is low now wanna change my plan but it's getting difficult for me @ACTFibernet @ACTFibernetHYD

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    The Internet Service Provider @ACTFibernet is one of the worst service providers. For almost 1yr every month I have been raising complaints regarding bad connection no one will respond properly but they charge u full amount even if u face problem from der end.

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet Ok , please provide immediate resolution and please restore the service now .

  • Mohammed7993101
    Mohammed Osman (@Mohammed7993101) reported from Hyderabad, Telangana

    @ACTFibernet Your ticket SR10165829312154 is tentatively expected to be resolved by 10-Sep (DD/MM) between 16:00 to 19:30. Team ACT 3 days completed for this ticket issue not solved yet i will discontinue my connection from @ACTFiberne worst broadband service I have ever seen.

  • HibaAmjed1
    Hiba Amjed (@HibaAmjed1) reported from Hyderabad, Telangana

    @ACTFibernet Fix the damn problem

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    @ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue

  • IndraReddy_9
    Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana

    @ACTFibernet @AsianAshraff When will this issue will be resolved

  • Fouziyatheeq
    Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana

    @ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time

  • UrLecturerMadhu
    Madhu Karnati (@UrLecturerMadhu) reported from Annāram, Telangana

    Dear @ACTFibernet how many times in a week disturbence in network failure, again it takes to rectify 24hr ticket no. Your ticket SR10164461484874 is tentatively expected to be resolved by 28-Mar between 19:30 to 21:00. Team ACT

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sharathkondru
    sharathchandra (@sharathkondru) reported

    @ACTFibernetHYD @ACTFibernet Two bloody days no internet. Chasing you like mad for a fix (SR10180647915414). You only chase new connections? Old customers still alive & paying, do we not matter? Bad service. Fix it now! @reliancejio I knew I didn't listen to you. Coming back

  • mrinmoy59936493
    mrinmoy biswas (@mrinmoy59936493) reported

    @amitmath @ACTFibernet why its such a recurring issue with your internet ? Y cant u give a proper sustainable resolution?

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @ACTFibernet @ACTFibernet as I'm waiting since 13 days,for the service or the refund you guys not understanding the seriousness of customer time,i'll raise it to consumer form if not get the exact ETA to solve this issue

  • EkanAnekan
    मार्गबन्धु श्रीधर: (@EkanAnekan) reported

    @ACTFibernet I have been following up with ACT on an open case SR10380613665854.Have sent details & my location map in DM.ACT Engineer spoke promising to reconnect but it was not done despite repeated follow up.I have GX installation & have NO dues.Need HELP/connection URGENTLY.

  • krishmon29
    Krishna Mohan (@krishmon29) reported

    @ACTFibernet @ACTFibernet useless reply i have by now received 440 plus mails. This is useless spamming. Absolute nonsense. Its 3 hours since I raised the issue but no stopping the spam

  • vignessshhhh
    Vignesh (@vignessshhhh) reported

    @ACTFibernet 6 days since conversation initiated on this platform, yet no resolution.

  • souravpurohit
    sourav purohit (@souravpurohit) reported

    @ACTFibernet @ACTFibernet Your team left the installation process unfinished today and made me wait for the whole day , Your service is no better than airtel , acc no - 102382313610

  • ajjukumarcse
    ajay kumar (@ajjukumarcse) reported

    2/2 After the technician reset the connection, the existing Wi-Fi password stopped working and nobody informed us. No update, no communication, and still no reliable internet. Customers depend on your service for workthis level of support is unacceptable. #ACTFibernet #CustomerS

  • TusharAgar4860
    Tushar Agarwal (@TusharAgar4860) reported

    @ACTFibernet And it's down again just with 3-4 hours. Please refund my money. I will opt for another provider. This is not how I want to use with daily issues

  • sinharavi0506
    Ravi Sinha (@sinharavi0506) reported

    @ACTFibernet worst service from last 4 days no response and no installation