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ACT outages and service status in Secunderabad, Telangana

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Secunderabad, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 2, 12:47 PM GMT+5:30.
  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at ACT

ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Total Blackout 24 hours ago
Hyderabad Internet 1 day ago
Hyderabad Phone 2 days ago
Hyderabad Internet 2 days ago
Hyderabad E-mail 3 days ago
Hyderabad Wi-fi 4 days ago

Nearby cities with recent reports

Hyderabad

8 recent signals

24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • MET86618359
    ME@T (@MET86618359) reported from Hyderabad, Telangana

    @ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them

  • somanisumeet
    Sumeet Somani (@somanisumeet) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet BROADBAND INTERNET SERVICE WORST IN HYDERABAD CITY AREAS LIKE MOOSAPET RAILWAYGOODSHED ROAD. EVERY WEEK SAME ISSUE INTERNET CONNECTIVITY GOES NULL BUT NO RESOLVEMENT. @consumerforum_

  • TayyabaTahseen
    Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana

    @ACTFibernet sir facing problem since last week their is no response from your executive side and if they response they talk rudely and without concerning the customer they close the complaint raised kindly look into the matter

  • RinkooJayanth
    Jayanth Rinkoo (@RinkooJayanth) reported from Hyderabad, Telangana

    Account number 101363421143 My wifi not working in near Apollo hospital lane secunderabad please fix it asap @ACTFibernet @ACTFibernetHYD

  • NomulaJaipal
    Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana

    @ACTFibernet ETR crossed, no solution provided. It's been 24 hours.

  • GyanDeep67
    Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana

    @ACTFibernet its been more than a week and still no team has came with a solution i need my money refund for this month, no internet since 2 weeks!! @ACTFibernet just check were you are going!! #Bullshitservice

  • ursInnuBuddy
    Innu_buddy..! (@ursInnuBuddy) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD what a wrost system is handling with you ppl..never ever again with @act #acting in hyd location..

  • Munna0272Bhai
    munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet @ACTFibernetHYD I was requested for a new connection on 25/03/22 and payment also completed same day itself since that day connection was not given daily your guys come 3 days and they told some technical issues but now they telling we could not give connection here

  • AbraarKhanHyd
    Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, Telangana

    Since 20th of last month i have complained and faced internet connectivity issue for more than 5 times, due to which there was no internet for approx more than 8 days altogether, i would like to know how will you compensate this? @ACTFibernet @ACTFibernetHYD y so much issues ?

  • ateeq686
    Shaikh Ateeque (@ateeq686) reported from Hyderabad, Telangana

    @ACTFibernet Internet down again

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    Absolutely pathetic service by @ACTFibernet. You guys have problems in providing proper internet.Scam it is. I would never recommend anyone to use or take your services. @ACTFibernetHYD @ACTFibernet #worstinternet #worstcustomerservices #pathetic

  • jagadeesh376
    Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana

    @ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap

  • KhakashanBegum
    Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana

    It's very disappoint to inform you that I m moving airtel board band connection on next month bill cycle. I rating actfibernet zero on service parts.

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem

  • Mohamme74715712
    Mohammed ibrahim (@Mohamme74715712) reported from Hyderabad, Telangana

    @ACTFibernet need help urgent trying to contact but can’t need to shift my broadband please contact me asap.

  • NomulaJaipal
    Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana

    @ACTFibernet Thank you for the swift action, issue resolved. Still a mystery who why cut the cable.. no one able to answer this.

  • Anvesh78484679
    Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD worest network in hyderabad. Customer service dnt no how to talk with people...i am facing the issues every month

  • amanshaik2603
    Shaik Aman Pasha (@amanshaik2603) reported from Hyderabad, Telangana

    I have already submitted a request for disconnection (SR10164966833524)still in process please solve the problem ASAP @ACTFibernet

  • Shreeramguy
    Shreeram Menon (@Shreeramguy) reported from Hyderabad, Telangana

    @ACTFibernet Hey i Had raised a request for a connection at Moinabad,but there is no service apparently there from @ACTFibernet as mentioned by a representative on 10th of June .But i still receive calls on a daily basis from your representatives for the same request.Stop Calling

  • Mashuk90406470
    Mashuk (@Mashuk90406470) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet I got call from ACT team, There is no feasibility to connect the box in My area. Also said it will take time to resolve the issue, you may disconnect the connection, we will initiate the refund. Team it's been week still my issue not resolved its hampering my work.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • jsb_offl
    𝕾𝖚𝖓𝖉𝖆𝖗𝖊𝖘𝖍 𝕭𝖆𝖇𝖚 (@jsb_offl) reported

    @ACTFibernet i need latest firmware upgrade for my router. Could you please help?

  • cintidoc
    Prasad Betadpur (@cintidoc) reported

    @ACTFibernet Our internet service had been down for over 30 hours. This company has stopped responding and has blocked all calls / any channel for live help! I can’t even cancel my subscription online. Is anyone accountable for them?

  • sairamkaipa
    1998🏏📽️🛕 (@sairamkaipa) reported

    @ACTFibernet Your technical cutting the call instead of taking the call. What is that big issue which is taking more than two days to fix the issue. Such a great service by @ACTFibernet . Atleast update the ticket in app with correct status and why it is delaying.

  • isdwlyhni
    Cravingpeace93 (@isdwlyhni) reported

    Horrible experience with @ACTFibernet Internet has been down for a day now and the resolution timeline keeps getting postponed with. The last eta was 9pm today and now the customer care team is also ghosting any questions. Ticket Id: SR10280009020434

  • Saifdiwan233431
    Saif diwan (@Saifdiwan233431) reported

    @shrutivish38360 @ACTFibernet @FiberAct Evn I'm facing same issue after rising ticket they are closing

  • nikhilc08530435
    K Nikhil Chowdary (@nikhilc08530435) reported

    @ACTFibernet I need permanent solution , always my fiber wire is lined up with next lane boxes with huge wire hanging from long distance, half of the month my Internet is out of service . If you can’t afford a junction box please let me know I will look for other service provide . Lost hope

  • venith_k99094
    Yoh (@venith_k99094) reported

    @ACTFibernet Hi Act, my Internet is not working as I was on a vacation since last week. I unplugged the router and powered it off. How to activate my connection?

  • namanpurwar
    Naman Purwar (@namanpurwar) reported

    @ACTFibernet @ACTBangalore @FiberAct The internet not working from 2 days no proper help and only delays. Fix this asap else will have to choose another operator. Bangalore-haralur

  • Babu245489411
    Babu (@Babu245489411) reported

    @ACTFibernet Engineer says “I only do installations,” gives another number—switched off. After multiple follow-ups, still no support. Is this a joke or your actual service model? #ACTFibernet #Poorservice

  • math031991
    Sama (@math031991) reported

    Hi @ACTFibernet our internet is not working since two days and your service person close the service request twice without working on it. Please resolve ASAP Service request number: SR10280008327534