ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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narsa
(@narsav) reported
from
Hyderabad, Telangana
@ACTFibernet Give me an estimate time when this will be resolved.. anyways u lost a customer, i am moving to other provider next month
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet #waiting just spoke to customer care - Sai Kiran - he mentioned he was connecting me to someone and the line got disconnected. #fasttrack it need field technician IMRAN’s number. #immediateresponse pls
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.
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Purushotham Goud
(@Purusho50189904) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD @TRAI Dear Sir I am working from home my internet is not working 2 days how can we work is this the way your Act fibrenet is treating customers I calling from past 2 days but no use nor no contacted for the resolution who will be responsible
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H. prahlad
(@prahlad816) reported
from
Hyderabad, Telangana
@ACTFibernet Dear act team, i am facing internet issue from yesterday.your act portal is not working properly to login.I have raised a request yesterday still you people have not resolved the issue.Resolve the issue as soon as possible
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernet after repeated requests and calls finally shifting of connection done, but no internet yet and a bill being reflected in my account for the months when i didn't even have connection. What kind of service is this.
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet We have to call atleast 3 times and your customer service team has disconnected two times without even speaking properly
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Suneel Kumar Appaji FCA & IP
(@creativeappaji) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD one guy called from 7893136434 and asked me what is my problem and told me he would come if he feels there is a problem.. Wonderful idiotic service from your company..earlier one was rude and this one is merciful.. 9989310302
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Harshith
(@K__harsitth) reported
from
Annāram, Telangana
Trying really hard to get my reconnection. From past 48 hours,your executives have been promising me to get it done. Yet,no technician has showed up.@ACTFibernet please do not put my job at risk as i need to login for my work tomorrow,it’s a work from home.
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Mr Nadeem
(@MrNadeem7860) reported
from
Annāram, Telangana
@ACTFibernet 84999 89677 He is wery bad person And tek a money and do instillation date 30/04/2021 Today my rotar delivered So i will mak a call and aske come and do complete instillation and active my WiFi instillation parso asking I will come in 5 minutes 2 hours already ovr
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155624065862 raised again.. Internet not working.. 1 day back same problem.. Again and again.. Resolve immediately.. Poor work... Poor customer service
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet worst customer service from act. Have been charged but not even a single call back since last 8 days. Inspite of multiple calls and requests all I recieved is assurance nd not even confirms. Plz refund amount as I don't want such pathetic service.
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Srinivas Vayuvegula
(@SriniVs8562) reported
from
Malkajgiri, Telangana
@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.
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Sheikh Ibrahim
(@sheikhibrahims) reported
from
Hyderabad, Telangana
@ACTFibernetHYD It's been 4 days, since my issue didn't get resolved. you made my WFH trouble. I raised ticket for relocating of my connection. No response, no calls and only I can see you people accepting new connection immediately. #ACTFibernet
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kamal
(@Kamal_VOLLY11) reported
from
Hyderabad, Telangana
Not able to contact customer care and if try to msg or chat this will be the problem as above. Worst service and connectivity from @ACTFibernet @ACTFibernetHYD. You can check my complaints that howmany times I have registered a complaint on internet connection and slow speed.
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Sai Kumar Kaveti
(@sai_kaveti) reported
from
Annāram, Telangana
@ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Priya Pandey
(@PriyaPa56936229) reported
@ACTFibernet *PATHETIC SERVICE* Are you ppl serious about your customers?? Request been placed for Relocation of network on 26th June where till now have not heard anything where all r working from@*WORK FROM HOME* is my mistake trusted your service??
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Yogesh Tiwari
(@YogeshT78437397) reported
@srikanthraviece @ACTFibernet They are really not bothered at all about anything called customer service I had 3 months payment that's why I am stuck why this lack in customer service I don't understand any answers @ACTFibernet ??
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Abhilash M
(@abh1lashm) reported
@ACTFibernet I would want the technician to visit the premises and would want to understand the actual problem that is causing this frequent cuts.
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Aamir Baig
(@King_Umar_001) reported
Worst service nointernet past 56 hrs .One thing I suggest everyone is not opt for @ACTFibernet @ACTFibernetHYD .they are worst internet provider that one can opt.finally cancelling my connection after 2 yrs+ due to poor service and backendsupport Twitter is theonly way to connect
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Gladson
(@Davidgladson) reported
@ACTFibernet what a worst and miserably inadequate service.. I have taken 75 mbps service never ever got minimum speed and customer care people disconnected the call without addressing the issue.
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Mehul Solanki
(@imehul1989) reported
@ACTFibernet Ticket SR11765217193454. Internet is down since 3 days. When can I expect this issue to be resolved??????
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Adrika Guha
(@GuhaAdrika) reported
@ACTFibernet The promptness with which you respond to tweets, if u can be that prompt at fixing the issue, would be greatful. If @ACTFibernet is not solving this permanently by this weekend, m switching to Jio/Airtel! Can't deal with this nonsense CustService with wfh & working from ph data!
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Swayanshu
(@pandaswayanshu) reported
The customer care number only lets you connect to an executive if you are an existing customer. Where’s the helpline support for people waiting for connection. There’s no way to cancel it and take refund either. Feels like a scam . Return my money and I am going for @ACTFibernet
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sridhar Reddy
(@sridhar285) reported
@ACTFibernet @KRISHNA83138665 Hello Team, I have requested for the reconnection of ACTFibernet.The router was never installed and no internet connection provided.But i am receiving several reminder calls and emails receiving for the outstanding amount which i never used.Please rectify the issue.
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Ramanathan Y
(@ramanathan1989) reported
@ACTFibernet service sucks. Your customer care numbers are too busy to reach.