ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (20%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet We have to call atleast 3 times and your customer service team has disconnected two times without even speaking properly
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Purushotham Goud
(@Purusho50189904) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD @TRAI Dear Sir I am working from home my internet is not working 2 days how can we work is this the way your Act fibrenet is treating customers I calling from past 2 days but no use nor no contacted for the resolution who will be responsible
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernet after repeated requests and calls finally shifting of connection done, but no internet yet and a bill being reflected in my account for the months when i didn't even have connection. What kind of service is this.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet #waiting just spoke to customer care - Sai Kiran - he mentioned he was connecting me to someone and the line got disconnected. #fasttrack it need field technician IMRAN’s number. #immediateresponse pls
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155624065862 raised again.. Internet not working.. 1 day back same problem.. Again and again.. Resolve immediately.. Poor work... Poor customer service
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet worst customer service from act. Have been charged but not even a single call back since last 8 days. Inspite of multiple calls and requests all I recieved is assurance nd not even confirms. Plz refund amount as I don't want such pathetic service.
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Abhishek Bhatia 🇮🇳
(@Abhishe46357530) reported
from
Annāram, Telangana
@ACTFibernet No not yet still waiting for your executive assistant us and visit us to solve the issue waiting it to solve this issue ASAP
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Syed Asgar
(@AsgarSyed12) reported
from
Hyderabad, Telangana
@ACTFibernet Didn't solve my problem yet
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narsa
(@narsav) reported
from
Hyderabad, Telangana
@ACTFibernet Give me an estimate time when this will be resolved.. anyways u lost a customer, i am moving to other provider next month
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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kamal
(@Kamal_VOLLY11) reported
from
Hyderabad, Telangana
Not able to contact customer care and if try to msg or chat this will be the problem as above. Worst service and connectivity from @ACTFibernet @ACTFibernetHYD. You can check my complaints that howmany times I have registered a complaint on internet connection and slow speed.
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Harshith
(@K__harsitth) reported
from
Annāram, Telangana
Trying really hard to get my reconnection. From past 48 hours,your executives have been promising me to get it done. Yet,no technician has showed up.@ACTFibernet please do not put my job at risk as i need to login for my work tomorrow,it’s a work from home.
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H. prahlad
(@prahlad816) reported
from
Hyderabad, Telangana
@ACTFibernet Dear act team, i am facing internet issue from yesterday.your act portal is not working properly to login.I have raised a request yesterday still you people have not resolved the issue.Resolve the issue as soon as possible
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Sheikh Ibrahim
(@sheikhibrahims) reported
from
Hyderabad, Telangana
@ACTFibernetHYD It's been 4 days, since my issue didn't get resolved. you made my WFH trouble. I raised ticket for relocating of my connection. No response, no calls and only I can see you people accepting new connection immediately. #ACTFibernet
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
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Suneel Kumar Appaji FCA & IP
(@creativeappaji) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD one guy called from 7893136434 and asked me what is my problem and told me he would come if he feels there is a problem.. Wonderful idiotic service from your company..earlier one was rude and this one is merciful.. 9989310302
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Megha
(@MeghaviSpalon) reported
from
Hyderabad, Telangana
@ACTFibernet y are u making a customer suffer? Rs 4595.52 debited from a/c **7821 on 02-04-21 to VPA billdeskpg.acttv@icici(UPI Ref No 109216009896). Its 2nd time I have paid for 6 months plan, shared transaction ID your team is not able to reconcile & my Internet is disconnected
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Mr Nadeem
(@MrNadeem7860) reported
from
Annāram, Telangana
@ACTFibernet 84999 89677 He is wery bad person And tek a money and do instillation date 30/04/2021 Today my rotar delivered So i will mak a call and aske come and do complete instillation and active my WiFi instillation parso asking I will come in 5 minutes 2 hours already ovr
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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Pruthvi Raj
(@Pruthvi8045) reported
from
Hyderabad, Telangana
@ACTFibernet No I still not resolved my issue ,I didn't get Connection till now ,but they closed the ticket.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil Goyal
(@Nickhilgoyal) reported
@ACTFibernet It's been 2 days. My internet is not working, despite multiple complaints. Resolution Time keeps changing in the ticket not resolved!! #badservice #ACTFibernet
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Dinesh
(@dineshrtvt) reported
@ACTFibernet Hey @ACTFibernet team, are you not capable to provide continuous internet service for a week? SR10376478438854 SR10376478508174
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CryptoPython
(@CryptooPython) reported
@ACTFibernet My internet is down since morning and I’m unable to complete critical office work. No updates, no resolution, just silence. If you can’t deliver basic reliability, don’t call yourself a “fiber expert.” Fix it NOW or compensate for the loss. #ACTFail #InternetDown
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gupta28
(@gupta2814) reported
@actfibernet Is down from yesterday 1 o'clock..still not working...
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Dr Ravinder Goyal
(@rgoyalerekrut) reported
@ACTFibernet for last three days connection is down. Everyday your system is revising ETR by each passing. Very pathetic. No one is responding.
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Suresh R
(@sureshbabooorsb) reported
@ACTFibernet @ACTFibernet @TRAI We've been in touch multiple times over the past 3 months, concluded the issue last week, and acknowledged your email as requested. The delay now is in crediting back my money. What's the update? Respond here #ActFibernetSCAM #ActFibernetPoorCustomerService
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Suresh
(@IMSuresh_Dreams) reported
@ACTFibernet hi every month there are issues with the network even last evening network went down and still there is no progress , customer care service also answering bit rude when will it get resolved ? And may i know why there is lot issue with connection in the last 6 months
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Praveen Kumar
(@gundamaraj) reported
@ACTFibernet Internet service is not working since morning and service not restored due to shortage manpower!. Today is Friday. Next two days,its weekend. No service till manpower is hired!?
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Siddhartha
(@DisIsSid004) reported
@ACTFibernet Your ACT service is pathetic in Bangalore at PIN CODE 562125. CAN YOU PLEASE RESOLVE IT, ?
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Divyansh Divyam
(@divyam_divyansh) reported
I called customer service but they are saying that account is not created properly. So it will take 24 hrs from now i am creating a service request for you. What kind of service one can get even after paying 2500. @ACTFibernet help me here