ACT Outage in Secunderabad, Rangareddi, Telangana

@ACTFibernet, have changed login password, post that am unable to login into account...and I have raised issue with SR NO:Ticket SR10159887695947 , Still it not resolved , required resolution immediately..

@ACTFibernet need immediate attention to ticket SR10259880207342, whole apartment is impacted due to not replacing battery, again I see you focus more on ticketing SLA rather than customer, it's closed and opened multiple times

@ACTFibernet I raised shifting request . My mob no is 9100943278. No one has contacted yet. Pls cancel service

@ACTFibernetHYD , @ACTFibernet there is no internet service since yesterday morning and your teams are neither responding to tickets or calls, even your supervisors. It's impacting work and schools. Request you to look into it asap.

@ACTFibernet id 101589587668 we have been facing service interruption past 1hr. Could you please look into asap?

@ACTFibernet Good morning, I am getting a **** service. In the last weeks this is second time my net is not working. Every month I have same problem since last 2 years. I ask your several technician and your local/lousy office to shift/fix this issue for the last 2-years 1/2

@ACTFibernet your call center is down not able to connect and unable to login

@ACTFibernet I don't have access to internet since more than 18 hours. What kind of service is this?

@ACTFibernet @ACTFibernetHYD #Badservive SR10159247308442 request raised 5 days back for reconnection at Pragatinagar, Hyderabad, still not resolved, everytime I can, customer care tells and repeats the same thing that technician will come in 24 hrs, it's more than 120 hrs.....

@ACTFibernet Hi Team, this is with deep regret for choosing ACT Fiber I raised issue and SR yesterday as iam facing internet connectivity issues and received message from your side stating it will be resolved by 12pm today. Till now no response from your side, called customer

Worst experience from @ACTFibernet no resolution from customer support and act fiber app doesn't have any info regarding payments regarding home security cam . No proper service

@purnakaja @ACTFibernet I think service is a word that they have deleted from their dictionary. Only thing they can do diligently is disconnect the connection for bill not being paid on time. But won't answer ever for any issues and complaints.

@ACTFibernet, for past few months not just me but my whole community has tried all that we can to get Ur attention but haven't seen any like u who doesn't care AT ALL. Every villa in my community struggles, every single day! You guys are the worst service provider, in country.

@ACTFibernet @ACTFibernetHYD Team I would like to inform you that every alternative days there will some issues ….pls check that since 3 hours I m not getting internet

@ACTFibernet why complaint number SR10158490305082 not resolve from morning….

@ACTFibernet @ACTFibernetHYD Please disconnect my service

@ACTFibernet Please stop it @ACTFibernetHYD we have raised the multiple complaint My mobile no 8790360604

@ActfiberC @ACTFibernet @ACTFibernetHYD pathetic service.

Pathetic service @ACTFibernet @ACTFibernetHYD @ActfiberC

On call with @ACTFibernetHYD They are simply disconnecting calls instead of resolving issue and the #supervisors are not ready to take the escalation and the #associates are trying to convince me to wait 1hr for the callback from supervisor from past 3hours. @ACTFibernet

@ACTFibernet Again n Again, no proper response from u ppl, No internet since 150+ hrs n no proper actions taken from you ppl. Thanks fro your WONDERFUL service. Your not giving us free service, Im paying for it- better be answerable!

@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

@ACTFibernet No service

@ACTFibernet customer of 6 years but service is so horrible! What you suggest I do??

Hello @ACTFibernet it’s been 2 days without Internet. No one is lifting the call when contacted the provided phone number. Please fix as soon as possible. Here’s the reference number: SR10560048520182

@ACTFibernet @ACTFibernetHYD Its regarding SR10158743578022. Its raised on June 28th and till date no call received on box availability. Surprisingly no proper response from Nodal and Appallete Authorities. Very disappointing experience and never expected from Act.

@ACTFibernet Have been trying to reach out to you guys on both the numbers, where would a person go if has an issue?

@ACTFibernet The resolution of the problem is temporary and keeps recurring. Tech Support is hesitant in understanding my everyday hustle. Please provide permanent resolution else consider this message as withdrawal from your services- disconnection and refund.

@ACTFibernet Hello, can someone check the status of the service request SR10359820029154? I’ve been following up for a week but no action taken so far.

@ACTFibernet Still My Billing Issue not updated