ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My internet is not working. Can you please register a complaint for me. My contact. No: 9618943871
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@ACTFibernet I am really sick of hearing 'We regret your inconvenience', when are you going to take a step for resolution. Always trying to skip from service. There should be a service check of connection on every quarter. Always NETWORK fluctuations.
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Khader Askander
(@ksalsharif) reported
from
Hyderabad, Telangana
@ACTFibernet from Hyderabad repeated complaints abt speed issues since 1 week still no solution.
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Krishna Chaitanya B
(@kcr_banda) reported
from
Annāram, Telangana
@ACTFibernet Worst team I have ever seen
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Paulami Sen
(@Paulami309) reported
from
Hyderabad, Telangana
@ACTFibernet Hello! WiFi isn’t connecting for hours now! Bill fully paid and tried to switch it on and off numerous times. Can’t connect with customer service as well. Please tell us what to do
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Mohd Khalid Hasan
(@mohdkhasan) reported
from
Hyderabad, Telangana
@ACTFibernet - My internet is not working since today afternoon. I raised a ticket on your app and I got a message that it will be resolved by 9 PM tonight. It's already 10:15 PM but internet is still not working and all my attempts to reach on Customer care is just a long wait.
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MMH
(@MMH12169799) reported
from
Hyderabad, Telangana
@ACTFibernet My ACT Fibernet Request SR10140704881662, My issue is not resolved and even after technicians knows his presence is required he is not attending. From morning he is making us to wait it's been 3hrs, his only response is I am beside your office, m on the way.
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Sarang Pokhare
(@sarang143u) reported
from
Annāram, Telangana
@ACTFibernet No ur excecutive just called and asked wether internet is complete ng or not he did not talked about the plan upgradation ..and did not listened to me when I was trying to tell....still my issue is not addressed
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Anurang Agarwal
(@anurang_agarwal) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernet still waiting for your customer service.associate to give a satisfactory reply....
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Hyder Ali Khan
(@hyder_pathan) reported
from
Hyderabad, Telangana
Dear @ACTFibernet no internet Since morning.......Customer care not responding Affected areas are Darulshifa ,Purani Haveli ,Noorkhan bazar south Zone Hyd kindly Solve issue asap...Thanks
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet Hi..., you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need assistance.
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@metalrider94 @ACTFibernet Exactly, as all of know we are now working from home. We have opted yearly subscription bcz we need your service. I am not even able to login to selfcare website. It's really pathetic. I stay in Pragathi Nagar, Ramanthapur.
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Salabath
(@SalabathMalik) reported
from
Hyderabad, Telangana
@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD
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Subhash Reddy Aedla
(@sraedla) reported
from
Hyderabad, Telangana
@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Pothani Manoj
(@M_pothani) reported
from
Annāram, Telangana
@nileshmathur786 @HathwayBrdband @TRAI Don't expect service from @HathwayBrdband . In everything fine situation also they are unable to provide proper solutions from past 19 days and do you expect them working in #AmphanSuperCyclone try reaching @ACTFibernet @JioCare @airtelindia They might help you.
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vijaybhasker Reddy
(@vijaybh37565913) reported
from
Annāram, Telangana
@ACTFibernet Hi, ActFibernet, Here is is my ID and details required I have issue with internet connection since few days and could not reach you, can you fix the issue and do me the needful to the earliest possible. Thank you. ID: 101598122697 Location: pedda amberpet
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Krishna
(@gurukrishguru) reported
@ACTFibernet for the past three days no internet connection. Raised service ticket. Only getting automated messages. Poor service from field engineers. They are disconnecting my call. Pathetic.
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VBR
(@vbr217) reported
Created new ticket. Wil DM if you want. I didn't expect this kind of irresponsible support from @ACTFibernet
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Ghanshyam
(@ghanshyam_in) reported
@ACTFibernet Same issue this morning.. Internet connection very unstable. Keeps disconnecting every few minutes . Pls identify root cause and fix it. Have already retried restarting router & replugging cable.
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Ghanshyam
(@ghanshyam_in) reported
@ACTFibernet @ACTFibernet Ticket SR10265352539364 has been registered. Pls resolve issue urgently
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Krishna
(@gurukrishguru) reported
@ACTFibernet No response taken yet. Field engineers disconnecting my calls. For the past three days im Having this issue. Still not resolved yet.
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Deepak Upadhyay
(@dupadhyay4) reported
@ACTFibernet I'm done with your service, Still didn't get any solution internet is still not working for me
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Hitesh Jai Nihalani
(@nihalani_hitesh) reported
@ACTFibernet @KRISHNA83138665 Do not do it. It is the worst. They take advance payments so customers can keep on running. If the internet works for 1 day out of 30, feel blessed.
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Hitesh Jai Nihalani
(@nihalani_hitesh) reported
@ACTFibernet You are definitely the worst among all evils. You beat me!
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js srinivas
(@js_srinivas) reported
@ACTFibernet Pathetic service. Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 12-Jul(DD/MM) 19:30 to 21:00. Team ACT.
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Nikhil Gollamari
(@NGollamari) reported
@ACTFibernet Did not receive a call from anyone till now. The local technician and some supervisor aren’t answering my calls since yesterday. Customer care has been ‘escalating’ this issue everyday but no response. Waiting for this torture to finish soon.