ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Madhusudan Manda
(@MadhuManda) reported
from
Medchal Malkajgiri, Telangana
Hi @ACTFibernet can u help install my connection. It’s been 6 days since I paid and the dates have been shifting on a daily basis. Pls give a fixed timeline . A/c no 101380107409
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Subscriber, Services to your ACT plan A-Max 425 are scheduled for suspension tomorrow as dues of Rs. 501.5 remain unpaid. Request immediate bill payment via ACT Selfcare Portal, Mobile App or ACT website to avoid uninterrupted service. -Team ACT
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Issue has not been resolved. It's more than two days now
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Rohit Rawat
(@rohit11rawat) reported
from
Nerādmet, Telangana
@ACTFibernet raised a Complaint Ticket for internet not working thru your App 👍 But how do I raise a complaint for poor customer service 🤔 #COVIDー19 #wfh #poorcustomerservice
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ashishjamalpur@96
(@ASHISHJAMALPUR) reported
from
Hyderabad, Telangana
Internet not working since yesterday evening raises a ticket already thrice working from home how to feel the advantage @ACTFibernet I request you to solve by today I have many assignments pending ..
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Sanghamitra Malik
(@Ilovehyderabad) reported
from
Hyderabad, Telangana
@D5habib @KalyaniMuktevi @nuts2406 @smileysnaps @raziasworld @ACTFibernet I hope the problem gets resolved tomorrow.
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VJ
(@Hey_Jude_89) reported
from
Hyderabad, Telangana
@ACTFibernet Yes it has been resolved in a record time of nearly 10 days. You guys are the best. Looking forward to be kept on hold indefinitely the next time I have a problem.
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Noor Arman
(@NoorArman4) reported
from
Hyderabad, Telangana
Hey @ACTFibernet, this is keep you informed that internet speed is very down. I called so many times to the concern person. Could you please resolve the issue ASAP.
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anurag reddy
(@anuragr58769582) reported
from
Hyderabad, Telangana
@ACTFibernet Even today Iam facing sooooo much Problem @ACTFibernet
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Shashwat Gehenwar
(@shashwat1983) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet first complaint number SR10138138554762 raised on 8th. raised another one today SR10138448405302. The net keeps dropping & not consistent. There was no feedback call & the issue closed from your side. Request u to kindly look into it as internet today is our lifeline
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Krishna Chaitanya B
(@kcr_banda) reported
from
Annāram, Telangana
@ACTFibernet Bloody solve the issues of the customers 1st
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Kalyani Sharma
(@KalyaniMuktevi) reported
from
Hyderabad, Telangana
@D5habib @Ilovehyderabad @nuts2406 @smileysnaps @raziasworld Their call center has very limited resources ..As per the CEO @ACTFibernet mail rec'd ..So it might take it's sweet time to get the issue resolved
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
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Citizen with Social Responsibility
(@WithCitizen) reported
from
Hyderabad, Telangana
@ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Hello, please get this issue solved soon.
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Hi, I'm fed up. Tweeting you. Just reply here but issue hasn't been solved at all. Please call me 9030020488
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Jithendra Kulakarni
(@Jithend83418308) reported
from
Hyderabad, Telangana
@ACTFibernet I got conctn on 13Apr20 lctn Sharada Nagar Mhptm Hyd ordered wit wifi router.thy hav conctd and actvd but didn't receive wifi router.if i try to reach sales team thy gave me another technician nbr(9553644113kumar)its swtchd off. Pathetic service which I nvr expected
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Issue has not be resolved
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Fawad
(@kh4n6) reported
@ACTFibernet Hello @ACTFibernet @ACTFibernetHYD still waiting for the response from your side. One one called nor a message from your end. Is this you service? Waiting since last tweet.
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Parth Anand
(@iamparth511) reported
@ACTFibernet No it has not. It’s funny you have the audacity to ask for a feedback without actually performing the service. The team at @ACTFibernet has been nothing but incompetent and hostile. Had to go 5 days without WiFi, called them 50 times in a day and all they care for is feedback
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Rudra
(@wildernessrudra) reported
@ACTFibernet I didn't get any response so far, hope you all understood the issue and just tell me one thing, if you people can replace my router and fix the speed issue or not..?
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Vatsal Mehrotra
(@VatsalMehrotra_) reported
@ACTFibernet Lol. As if that's going to resolve anything. Don't you tell your staff, in technical training, to resolve complaint if the speed for 2.4GHz is between 40-50Mbps?
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Jude Sannith
(@JudeSannith24) reported
@ACTFibernet This is a lie. We never received a call from you. In fact, we have tried to speak to your highly inefficient customer care representatives because you guys refused to call us. They were hardly of any help either. Result: I have had no internet for a week. You guys are the worst.
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Sesha
(@teseshu) reported
@ACTFibernet Feel regretted to switch to ACT. Poor customer service. Paid full amount(200Mbps), receiving sub par services(Mbps) Raised ticket 20 days ago (crossing SLAs). no action
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Harsh Wardhan Vajpai
(@harshvajpai) reported
@ACTFibernet You have Extremely poor customer care services, have been trying to connect to connect to a representative since morning but unable to do so as call gets blank after 8 mins. Plus your service representative Don't have the basic knowledge as well regarding the process
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Anil Ani
(@AnilAni91812716) reported
@ACTFibernet @KRISHNA83138665 Worst customer support!!
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Anoop Sequeira
(@Ultroop) reported
@ACTFibernet I've raised a complaint yesterday. No technician has contacted me yet.
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aamarnath27
(@aamarnath27) reported
@ACTFibernet reg SR10161804048672 Why does it take 48 hours to resolve power issue at junction box and that too in the middle of Hyderabad?