ACT Outage in Secunderabad, Rangareddi, Telangana

@ACTFibernet Do you have any shame? All the customers with you are already facing so many issues, and you are trying to grab more innocent people to take your pathetic service? I have no internet since 7 days, no response and no refund yet! Neither you are removing ur connection!

@DoT_India Thank you so much!! I have sent you details of my issue against @ACTFibernet who are troubling with No internet connectivity since 7 days! Please help asap!

@ACTFibernet Dear ACT I have been raising complaints regarding slow internet from past one week You guys don't call me and still ame me for ot attending the calls and close the tickets How many tickets I need to raise Poor customer service Insane Disgusting

@ACTFibernet IAM FROM RAJENDRANAGAR, BUDVEL I have applied shifting process one week ago but up to now no response from Act fabirnet team neglance and very reckless plz respond and rectify my issue as soon as possible I have ever seen and faced like this irresponsibility company

@ACTFibernet @ACTFibernetHYD changed password . Can’t log in with new password . Raised the issue last night . No one is responding . Resolve is as soon as possible .

@ACTFibernet Been waiting for ur update I have lost faith in ur service Will shift to other service provider In next quarter

@ACTFibernet That's what your customer care executive said in the afternoon..more than 36 hours passed... weekend is going to end... please see to it issue is resolved soon. TIA.

@ACTFibernet my complaint no. SR10143876660862 not resolved yet, more than 24 hours, no updates as well. Kindly help restore my internet.

No internet from past one week Pathetic service by @ACTFibernet I have been complaining since a week,the problem persisting again and again..unable to connect from my registered mobile number to complain This is really rediculous I want the solution ASAP else I want my money back

@ACTFibernet the speed of the net is very poor , kindly ask the concerned person to contact .

@ACTFibernet Your ACT Fibernet Request SR10143813517442 is expected to be resolved by 8/6/2020 07:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app. Download

@ACTFibernet I have raised relocation request on 21 July and no process has been done. I tried calling customer care but that dumb number of yours is always busy. What customer support you guys brag of? Is there anyone in your office who can take up responsibility and resolve.

@ACTFibernet Received SR10143308007402 as complaint number for disconnection of services on 25th July 2020 but till now update is not provided and bill is generated. Request to provide update on the status of complaint number SR10143308007402.

@ACTFibernet Issue not resolved but ticket closed

@ACTFibernet such a huge waste customer care, No connectivity, and an app which has no chating facility. It's not what you promise when u come to give connection. Too slow says 40 Mbps and nothing near to it.

@harsh6363 @ACTFibernet Same issue again for me in less than 2 weeks! I think it's time to move to a different service provider.

@ACTFibernet @ACTFibernetHYD Need 3 new connections, can you help me? It’s very urgent

@harsh6363 @ACTFibernet Yea man, same issue again for me in less than 2 weeks! May be time to move to a different service provider.

@ACTFibernet Internet down since morning due to your server issue please help

Need to contacr customer support for bill adjustment. Power bill hasn't been provided. Account No : 101002880165 Customer care number is not reachable, also sent an email however no response. @ACTFibernet

@ACTFibernet with ref. SR11044251110742, internet down since 11 am. Raise complaint, not resolved yet.

Please do improve your costumer service,I request you to get this solved out by soon . Otherwise I will surely go to consumer court to take right action for your irresponsible act. @DoT_India @TRAI @ACTFibernet

Firstly the connection of @ACTFibernet was very fine even I recommend it to my friends,but later two months I started facing internet issues so I contacted To their costumer care ,they took a long time to respond without comming to site to give permanent solution 2/5

@ACTFibernet Its been two days since the wiring was done and yet no one has contacted for the installation of router what kind of service is this. Can you please explain. Such pathetic experience for the new customer wonder how would be the service in future. May I don't regret in future

@ACTFibernet Be a little responsible and get the issue resolved ASAP - SR#10244201707082

@ACTFibernet I have never got any call from the customer care. Don't know if they're working!

@ACTFibernet Such pathetic customer service! Been 2 days now, not able to use the internet. In times like this where the world is running with Work From Home enabled for the IT sector and internet being the key enabler, such a disgrace for the ISP as ACT. Worthless!

@ACTFibernet Do you have any shame? All the customers with you are already facing so many issues, and you are trying to grab more innocent people to take your pathetic service? I have no internet since 7 days, no response and no refund yet! Neither you are removing ur connection!

@ACTFibernet Still I dnt the get the response even after raising in social platform, wowee...what a service oriented and customer focussed....!!!!😤😤😤😤 From 1 week no net but u for Ur payment before 10th of August which u made sure..👏👏👏👏👏👌👌

@ACTFibernet @trspartyonline Most unreliable network in Hyderabad for work for home. These networks are holding back Hyderabad's development. Raised 2 requests regarding internet disconnection from 2 days. They are just closing them.. SR10144206462162 SR10144240126892