ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Purushotham Goud
(@Purusho50189904) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD @TRAI Dear Sir I am working from home my internet is not working 2 days how can we work is this the way your Act fibrenet is treating customers I calling from past 2 days but no use nor no contacted for the resolution who will be responsible
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Abhishek Bhatia 🇮🇳
(@Abhishe46357530) reported
from
Annāram, Telangana
@ACTFibernet No not yet still waiting for your executive assistant us and visit us to solve the issue waiting it to solve this issue ASAP
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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narsa
(@narsav) reported
from
Hyderabad, Telangana
@ACTFibernet Give me an estimate time when this will be resolved.. anyways u lost a customer, i am moving to other provider next month
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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Syed Asgar
(@AsgarSyed12) reported
from
Hyderabad, Telangana
@ACTFibernet Didn't solve my problem yet
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Pruthvi Raj
(@Pruthvi8045) reported
from
Hyderabad, Telangana
@ACTFibernet No I still not resolved my issue ,I didn't get Connection till now ,but they closed the ticket.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet #waiting just spoke to customer care - Sai Kiran - he mentioned he was connecting me to someone and the line got disconnected. #fasttrack it need field technician IMRAN’s number. #immediateresponse pls
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Mr Nadeem
(@MrNadeem7860) reported
from
Annāram, Telangana
@ACTFibernet 84999 89677 He is wery bad person And tek a money and do instillation date 30/04/2021 Today my rotar delivered So i will mak a call and aske come and do complete instillation and active my WiFi instillation parso asking I will come in 5 minutes 2 hours already ovr
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Suneel Kumar Appaji FCA & IP
(@creativeappaji) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD one guy called from 7893136434 and asked me what is my problem and told me he would come if he feels there is a problem.. Wonderful idiotic service from your company..earlier one was rude and this one is merciful.. 9989310302
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet We have to call atleast 3 times and your customer service team has disconnected two times without even speaking properly
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Harshith
(@K__harsitth) reported
from
Annāram, Telangana
Trying really hard to get my reconnection. From past 48 hours,your executives have been promising me to get it done. Yet,no technician has showed up.@ACTFibernet please do not put my job at risk as i need to login for my work tomorrow,it’s a work from home.
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155624065862 raised again.. Internet not working.. 1 day back same problem.. Again and again.. Resolve immediately.. Poor work... Poor customer service
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet worst customer service from act. Have been charged but not even a single call back since last 8 days. Inspite of multiple calls and requests all I recieved is assurance nd not even confirms. Plz refund amount as I don't want such pathetic service.
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H. prahlad
(@prahlad816) reported
from
Hyderabad, Telangana
@ACTFibernet Dear act team, i am facing internet issue from yesterday.your act portal is not working properly to login.I have raised a request yesterday still you people have not resolved the issue.Resolve the issue as soon as possible
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Sheikh Ibrahim
(@sheikhibrahims) reported
from
Hyderabad, Telangana
@ACTFibernetHYD It's been 4 days, since my issue didn't get resolved. you made my WFH trouble. I raised ticket for relocating of my connection. No response, no calls and only I can see you people accepting new connection immediately. #ACTFibernet
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernet after repeated requests and calls finally shifting of connection done, but no internet yet and a bill being reflected in my account for the months when i didn't even have connection. What kind of service is this.
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kamal
(@Kamal_VOLLY11) reported
from
Hyderabad, Telangana
Not able to contact customer care and if try to msg or chat this will be the problem as above. Worst service and connectivity from @ACTFibernet @ACTFibernetHYD. You can check my complaints that howmany times I have registered a complaint on internet connection and slow speed.
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Megha
(@MeghaviSpalon) reported
from
Hyderabad, Telangana
@ACTFibernet y are u making a customer suffer? Rs 4595.52 debited from a/c **7821 on 02-04-21 to VPA billdeskpg.acttv@icici(UPI Ref No 109216009896). Its 2nd time I have paid for 6 months plan, shared transaction ID your team is not able to reconcile & my Internet is disconnected
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet I can sue you for every penny I lost for not being able to work because of your ****** service that goes down more often(for days at times). Are you even listening? Your management sucks at addressing questions. Your call center is a joke. Shame on you. (2/2)
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Mohammed hyder Hussain
(@MohammedhyderH1) reported
Tried all the basic trouble shoots which I can do but still showing no internet @ACTFibernet
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Ranadeep Ghosh
(@Rghosh13) reported
@ACTFibernet 2/n On 9th of December I received the bill for the current month(1st to 31st December). When I enquired about the same from the customer care, they are saying the offer was for November month and not December.
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@SidTweep @ACTFibernet Did they pay you for this tweet? Just asking. ACT have never been this attentive.
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
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Sahara
(@Sahara29093079) reported
@ACTFibernet PATHETIC!! YOU GUYS TAKE MONEY AND DISCONNECT SERVICE FOR 3 TO 4 DAYS. NO PROPER RESOLUTION. I WAS TOLD MY ONE OF THE REP THAT MY ISSUE IS GOING TO BE RESOLVED BY 4PM TODAY BUT NOTHING WORKED FOR ME. CAN YOU GUYS HELP ME WITH DIZ DAILY PROMBLEM. I can't tweet everdy.
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®®🇮🇳
(@Rams0313) reported
from
Annāram, Telangana
Worst network @ACTFibernet
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Sahara
(@Sahara29093079) reported
@ACTFibernet Don't keep regretting instead provide a better service. I hve already spoke to one of the rep what do want me to talk to them AGAIN,they dnt solve my issue at all. If u want me to do that again then I need urgent call bck and a compensation too if my issue is not resolved by 11am
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Ajay Nirmal
(@ajay_1824) reported
@ACTFibernet no internet since last night not able to login to app or website to register complaint . What’s happening?
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Varadharajan K
(@VaradhKrish) reported
Oh man this small brand @ACTFibernet a decade ago is dictating to a decade long customer and bullying on how to pay. Can't believe it. #fail where is the human interface to solve anything?