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ACT Outage Report in Secunderabad, Rangareddi, Telangana

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 66% Internet (66%)
  • 25% Wi-fi (25%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Wi-fi 8 hours ago
Hyderabad Internet 1 day ago
Hyderabad Total Blackout 4 days ago
Hyderabad Internet 7 days ago
Hyderabad Internet 7 days ago
Hyderabad Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • Andrew007Uk
    Andrew Fleming (@Andrew007Uk) reported from Hyderabad, Telangana

    @manchusri @ACTFibernet Including their on line monitoring. So many unhappy folk but glad there is one happy customer - hope that can spread soon. 48 hour response is seemingly a fairytale - out nearly all week for me and still out.

  • ckkoduri
    Chaitanya Koduri (@ckkoduri) reported from Annāram, Telangana

    @ACTFibernet It's been 3 days. Not even a phone call from your team to give some assurance. I would appreciate someone calling me to let me know when we can expect the problem to be resolved.

  • tejaswi_kadiala
    Tejaswi Kadiala (@tejaswi_kadiala) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet hope my issues gets resolved don't send me the bill

  • goyalnikhil1
    nikhil goyal (@goyalnikhil1) reported from Annāram, Telangana

    @TRAI @ACTFibernet your network is the worst in town, where internet is used the most in weekends & every weekend there is an outage. Third class service issue & we've paid for full year in advance & we don't get and refund for service not given. 4days/month = 1½month/year.

  • vemula_ram
    Ram (@vemula_ram) reported from Hyderabad, Telangana

    @ACTFibernet Sorry outage for 10 days

  • IamN0or
    Noor Alam (@IamN0or) reported from Hyderabad, Telangana

    @ACTFibernet Dear ACT Team, with reference to my complain (Ticket Ref# SR1017857379066), I would like to very humbly put across, ACT is THE MOST Shameless and Pathetic Service Provider I've ever come across all my life.

  • vemula_ram
    Ram (@vemula_ram) reported from Hyderabad, Telangana

    @ACTFibernet Sorry. outage for alomost 10 days.

  • skgatla
    Santhosh Kumar Gatla (@skgatla) reported from Hyderabad, Telangana

    Dear @ACTFibernet is there any technical support at ACT Fibernet, on Thursday I made a complaint regarding internet issue SR1017699949147, AC NO 101013664954, how many days to you want to resolve the issue, really I feel mercy on you people.

  • tejaswi_kadiala
    Tejaswi Kadiala (@tejaswi_kadiala) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet Any update on my req raised on 9866743251. If you can fix these issues stop promoting urself in Hyd. U say u are best, u are are more than worst. Just a small switch issue takes ages to resolved. Bill gets generated on time

  • FaridaA
    Farida Ahmed (@FaridaA) reported from Hyderabad, Telangana

    @ACTFibernet Thoroughly disappointed and let down by your abysmal internet and customer services. Four days of no service & still counting.

  • CorinneBlogs
    Corinne Rodrigues 👩‍💻📖✍️✈️ (@CorinneBlogs) reported from Hyderabad, Telangana

    Waiting for @ACTFibernet to restore my connection! SR1017700000722. Down for almost 24 hours now.

  • bajajmanish007
    Manish Bajaj (@bajajmanish007) reported from Hyderabad, Telangana

    @ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552

  • tejajuloori
    Ravi teja J (@tejajuloori) reported from Hyderabad, Telangana

    @ACTFibernet unable to connect to customer care, sent u DM

  • IamN0or
    Noor Alam (@IamN0or) reported from Hyderabad, Telangana

    @ACTFibernet If you as a corporate have an iota of shame, start caring for the customers before some competitor takes it away from you. And finally, it's 48hrs, and my problem is yet to be attended and resolved. Fix it.

  • FaridaA
    Farida Ahmed (@FaridaA) reported from Hyderabad, Telangana

    @ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou

  • sumeetghosh1
    SUMEET GHOSH (@sumeetghosh1) reported from Annāram, Telangana

    @ACTFibernet Yes the service has been restored but only after 36 hours which is not good....I

  • CorinneBlogs
    Corinne Rodrigues 👩‍💻📖✍️✈️ (@CorinneBlogs) reported from Hyderabad, Telangana

    How did you close this ticket without resolving the issue @ACTFibernet

  • IamN0or
    Noor Alam (@IamN0or) reported from Hyderabad, Telangana

    @ACTFibernet Very Sad, into the fourth day, and the problem still unresolved. As a customer I think I have the right to know what the problem is, and its progress status. A courtesy call with an explanation could have done wonders. That's too much to expect I guess.

  • chaitanyavk
    Chaitanya (KC) (@chaitanyavk) reported from Annāram, Telangana

    @ACTFibernet : terrible service , terrible customer service go to hell

  • CorinneBlogs
    Corinne Rodrigues 👩‍💻📖✍️✈️ (@CorinneBlogs) reported from Hyderabad, Telangana

    @tpkumar1506 @ACTFibernet I know!! We have a BSNL connection at home. To be fair, so far I have had no problem with ACT in the last year.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • WarMyst
    Mohamed Ismail (@WarMyst) reported

    @ACTFibernet Please stop sending templated response and I don't want you to take any action. Also you can close my service ticket as well. You lost the trust and brand value which can't be gained again. Never coming back to ACT 🙏👍

  • dsza1988
    rohan dsouza (@dsza1988) reported

    @ACTFibernet can you please help in SR10256970108532

  • nik_2112
    Jay Desai (@nik_2112) reported

    @ACTFibernet My internet down for 4 days, customer care giving false promises everyday. No activity is done yet.

  • fooltician
    one (@fooltician) reported

    @ACTFibernet Not yet resolved. Worst service from your side. Pls don't publish stating largest network

  • vickyvicky87
    vicky khater (@vickyvicky87) reported

    @ACTFibernet is this the customer service u provide? I have an issue since i got your service. O am paying u for 300mbps speed and inturn u r giving me speed of less than 100mbps and not replying too. This is mere fraud and I am not going to let it go. Wait nd watch fraud company

  • vickyvicky87
    vicky khater (@vickyvicky87) reported

    @ACTFibernet how shamefull service provider u r. J have been tweeting like hell but bloody no reply from your end

  • Pritam00097877
    Pritam (@Pritam00097877) reported

    @ACTFibernet It's been 24 hours now and internet is still not working. What is Act doing to resolve and when? Worst experience ever and would never recommended anyone to Act.

  • Raghuugowda
    Inner piece (@Raghuugowda) reported

    @ACTFibernet I have paid bill twice. I am trying to reach to support over app and no resolution yet. Can u look into issue pls

  • vickyvicky87
    vicky khater (@vickyvicky87) reported

    @ACTFibernet It is such a worst compny with no customer service t ll. I have been waiting for a trouble shoot of my very new device since the beginning. Have sold me old modem from which even Ethernet service is very poor. And now no reply for my questions

  • ramsteinrocks
    Ramsteinrocky (@ramsteinrocks) reported

    @ACTFibernet My ask is why frequently this is happening? I cannot continue a with an ISP with so much issues. Pathetic..