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ACT outages and service status in Secunderabad, Telangana

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Secunderabad, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 10, 9:11 PM GMT+5:30.
  • 62% Internet (62%)
  • 28% Wi-fi (28%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Total Blackout 3 days ago
Hyderabad Internet 3 days ago
Hyderabad Wi-fi 4 days ago
Hyderabad Internet 6 days ago
Hyderabad Wi-fi 7 days ago
Hyderabad Wi-fi 8 days ago

Nearby cities with recent reports

Hyderabad

5 recent signals

3 days ago

Community Discussion

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ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable

  • Mohamme74715712
    Mohammed ibrahim (@Mohamme74715712) reported from Hyderabad, Telangana

    @ACTFibernet need help urgent trying to contact but can’t need to shift my broadband please contact me asap.

  • RinkooJayanth
    Jayanth Rinkoo (@RinkooJayanth) reported from Hyderabad, Telangana

    @ACTFibernet please solve the connection issue of ticket no. SR10164493584814 of Hyderabad asap #ACTFiberNet #ACT

  • rizwanfarooqi
    Rizwan Farooqi (@rizwanfarooqi) reported from Hyderabad, Telangana

    @ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience

  • santhos68989952
    santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.

  • AsawaAnoop
    Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana

    @ACTFibernet Yet again Internet is gone! This is the 6th ticket in a row/month I have raised for Internet issues. Very Very poor service. @ACTFibernetHYD @ActfiberC

  • Navkanth1
    navfinallyme (@Navkanth1) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD need help can you please remove the box which is installed at my residence...

  • laxmikanthchou7
    laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet No u don't understand because u don't understand our problem

  • khanshabaz20
    shabazkhan (@khanshabaz20) reported from Hyderabad, Telangana

    @ACTFibernet ITS A WORST NOT RESOLVING MY COMPLAIN COMPLETEY ONE MONTH IS OVER NOT YET OFFICIAL OF ACT FIBER NET NOT CALL ME

  • deepesh81794347
    deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana

    @ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    Years will pass. Everything in the world changes. But worst service of @ACTFibernet will never change. The streak of bad service continues with them. #worst #actfibernet @ACTFibernet

  • KhakashanBegum
    Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana

    @ACTFibernet When I can expect the resolution or can I moved to another board band

  • Prasath65203323
    Prasath9999 work for corruption free india (@Prasath65203323) reported from Hyderabad, Telangana

    @ACTFibernet One of worst service provider making coustmer fool I advice not to connection worst service provider

  • Anvesh78484679
    Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD worest network in hyderabad. Customer service dnt no how to talk with people...i am facing the issues every month

  • MaheshP47918766
    Mahesh Parihar (@MaheshP47918766) reported from Hyderabad, Telangana

    @ACTFibernet hello sir I am Mahesh parihar. Sir your company solve coustomer problem?. Why because from 13 days i complaint to coustomer care , they are saying we will solve your problem but still my problem is not solve .

  • SunilJella
    Sunil Jella (@SunilJella) reported from Annāram, Telangana

    My Act Fiber net is down from 3 hours, I am also unable to reach the support team via call. I work in night shifts which require huge bandwidth. I also have important scheduled meets today. Need urgent help @ACTFibernet @ACTFibernetHYD @ActfiberC #Actfiber

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    @ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue

  • saradagakasepu
    Raviteja Sunkari (@saradagakasepu) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD Pathetic Internet Service Provider. No internet from last three Days and not even a Single Response from your Team..Do not Trouble your Users. Worst Service...Stop using Act Fiber net

  • KsbGovind
    govind prajapati (@KsbGovind) reported from Annāram, Telangana

    @ACTFibernet If u dont bad works from and resolve the issue soon

  • NomulaJaipal
    Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana

    @ACTFibernet Thank you for the swift action, issue resolved. Still a mystery who why cut the cable.. no one able to answer this.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • naween__
    NW (@naween__) reported

    @ACTFibernet No internet since 6 hours and still no resolution. Raised a ticket already but no progress yet. Pls resolve it asap

  • MekaAvinash
    Avinash Meka (@MekaAvinash) reported

    @ACTFibernet Everyone is currently pointing to the backend team. However, the person who contacted me about this doesn't have the power to fix it. If she can't resolve the issue, I'm unclear why she was assigned to handle it. Please connect me with someone who can take action.

  • sreekanth0510
    sreekanth_charan (@sreekanth0510) reported

    @ACTFibernet @ACTFibernetHYD i never expected this from guys, i have connectivity issue today early morning and till now the issue is not yet resolved and technician did even care to call me such worst service u have

  • akash_8a
    Akash (@akash_8a) reported

    @ACTFibernet Why have I been charged a 117 late fee when I made the payment on time? Meanwhile, your service was down for 5 dayswhere is the compensation for that? You charge customers instantly, but take no accountability for prolonged outages. Please reverse 117

  • karthic74
    karthicmaniyan (@karthic74) reported

    @ACTFibernet Ticket id : SR10381337998014 . No updates , no replies . For 1 week the service is down . Can’t you interact with customers or update them . Your chatbot gives the same reply . Shame on you guys

  • MahezwaranR
    Maheshwaran R (@MahezwaranR) reported

    @ACTFibernet , Such a pathetic customer care and there is no proper response from the team even after multiple attempts. Simply you are dragging the customer with wrong information and it's frustrating to see it. Cust #: 103730651584. Netflix been upgraded from my account with my

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    @ACTFibernet — SECOND PUBLIC ESCALATION I raised ticket SR1108149816874 over 2.5 days ago for my internet service issue. ACT committed an ETR of 8 Aug, 9:00 PM. That deadline has passed, and the issue is STILL unresolved. I already raised this publicly yesterday.

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    @ACTFibernet for a service they’re already paying for.

  • tangelea
    veerarock (@tangelea) reported

    @ACTFibernet As usual, I’ve now received a second ETA. It’s been 24 hours since the issue started, and your team is still working on it. I’m still unable to contact technician Sravan(8712606419), as he isn’t responding to my calls. What kind of support is this? @ACTFibernet @ACTFibernetHYD

  • MahezwaranR
    Maheshwaran R (@MahezwaranR) reported

    @ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service