ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Rizwan Muhammad
(@mdrizwan39) reported
from
Hyderabad, Telangana
@ACTFibernet Unable to connect to internet since morning. Raised a ticket but no updates yet SR10161628302062. Please resolve at the earliest possible now. Unable to work due to the issue. Area: Company bagh, Langerhouz, Hyderabad.
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m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@Madhavgmk @ACTFibernet They never do that ...I tried calling them multiple times but ended up with no resolution and they were quite interested in only new connections
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD No internet connectivity in our community since 2 days and no one from ACT seems to care. Tickets are closed without resolution and supervisors don't attend calls! I wonder when ACT CS got so bad. Been a customer for 11 years!
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swaroop reddy
(@reddy_swaroop) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Ths issue is not resolved yet. Please check with your team and confirm the same with a tweet and also help me out in understanding the exact problem so that it wil be helpful for me to talk to my managers regarding my poor performance due to internet issue.
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Ravindra Guntupally
(@RavindraGP) reported
from
Medchal Malkajgiri, Telangana
Thank you for contacting me @HathwayBrdband , I will wait till today evening weather @ACTFibernet people can able to resolve the issue or not. if not i will send you my details. @ACTFibernet I need the resolution today at any cost.. my office work getting impacted because of diz
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Admirer
(@Shazer958) reported
from
Hyderabad, Telangana
@ACTFibernet what an ******* service. how these bastards are still in the industry. These ************* ask customers to pay on time, but ******** doesn't provide service. **** yourself bastards. I failed my exam because of you.
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@JioCare Improve your service if need plp need to switch to @ACTFibernet
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K VENKANNA BABU
(@kvbvenky) reported
from
Hyderabad, Telangana
Internet connection is not working @ACTFibernet . Please help
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @ACTFibernet when are you going to fix this , your agent named SANJEEV , he is the one who insisted to pay on the same day and the next day installation promised and its been 15 days he never calls us , only we need to follow him up and whenever we call he says refund.
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@VijayGopal_ @ACTFibernet @ACTFibernet Very useless T&C Very shameful on Ur company I don't see this sought of refund condition. Even I had faced the same issue. Pending since 2 month's. They give fake promises.
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I Had ordered new connection 15 days ago , no response from any of them and I paid the amount on the same day when I ordered it , now they say that will refund u amount what's going on ?? To speak to customer service supervisor I'm on hold since 28 MINS ?101608841776
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siva kumar
(@sivakumarseo) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's been 24 hrs since I had lost my internet, while I tried calling customer service you guys kept me in a loop of IVR to give feedback to representative without having conversation.
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
How Many Times I Have to Remind You, Lousy Service by @ACTFibernet
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siva kumar
(@sivakumarseo) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I have sent my details, I am expecting quick resolution at the earliest with out any further delay.
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Don't give fake promises and wrong information. Please shut down ur service.
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Rrajesh Ralabbandi
(@rallabanddi) reported
from
Hyderabad, Telangana
@ACTFibernet None of them responded till now, except throwing a default message. Will anyone respond to my query ? my net is already running dead slow. Do you guys need any other escalation apart from this ?
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AskMe
(@AskMe49293125) reported
from
Medchal Malkajgiri, Telangana
Most useless, bkwas, stupid services of @ACTFibernet USELESS USELESS USELESS
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet I'm Eagerly Awaiting your Help🙏🏻 - Please rectify this Issue As Soon As Possible !
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Jaffar Hussain Meraj
(@Jaffarhusainmla) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I'm trying to reach customer service since 2 days and call gets disconnected after 8minutes!! Expecting a call back but nobody calls... Tickets get closed with solving my issue and nobody cares if I call back...
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Krutika
(@krutika_ganeru) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD is the internet down? There is no internet service since an hour . Area: Barkatpura. Pleaseget this resolved asap. Have raised a complaint too.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Giridhur S
(@irishdrug1511) reported
@ACTFibernet has the most frustrating login experience even while connected to the network. i've tried signing in unsuccessfully for over 10 times already :/
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Ashok Thiruveedula
(@Picturamovens) reported
@ACTFibernet No update till now and no one contacted me. This is excellent actually. Everytime your team is proving that no other company can beat you in providing worst support to customers..
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Pravheen Manohar
(@PravheenManohar) reported
@ACTFibernet Recently we’re facing frequent internet issue in our Multi-storey Apt in Chennai. More than 5 times internet was out in last 3 weeks, it’s not good when many people are working remotely. Also it takes many hours to restore the service. CaseID SR10365568897704 for ref
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Tajinder Kalsi
(@tajinderkalsi27) reported
@ACTFibernet Ticket was closed saying that the issue is sorted, but the problem is not solved. This is a repeated issue @ACTFibernetHYD
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Debatri Ray
(@Debatri_r) reported
@ACTFibernet My issue is still not solved
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Rahamath
(@rahamathbabloo) reported
@ACTFibernet SR10365569499684 will this SR get close today ?? 2 days no internet in my home this is how ur service.ETR time get extended.every month fiber cable cuts in my area then what ur service technicians are working on it.kindly hire some good technicians worst support .
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Debatri Ray
(@Debatri_r) reported
@ACTFibernet Everyday your team is calling asking for complaint, though it's mentioned precisely. They say they're unable to understand the problem. I wonder what type of people run the show!
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MVKiranKumar
(@mvkk99) reported
@ACTFibernet Can you please respond to our issues regarding billing, I got a call back from Your billing department and they said they are busy and in 25 sec they cut the phone as if you people are only choice in Hyderabad.Learn lessons before we customers teach you.
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Prathamesh Arolkar
(@praths_26) reported
@ACTFibernet customer services is telling us to disconnect the connection for this reason. This is for one, surprising and second, sad to acknowledge. I never expected ACT to give bad services in such a way.
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vipin
(@vipin19290984) reported
@ACTFibernet pathetic service, every month once or twice, I have to raise a complain for internet not working. I think we have to rely on mobile networks only. Your service is not at all helping, just raising bill every month and collecting money.