ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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#RoadtripinIndia - #TravelwithSrikanth
(@RoadtripinIndia) reported
from
Medchal Malkajgiri, Telangana
Hello @ACTFibernet, I am fed up using your connection with multiple times raising a complaint for internet getting disconnected n everytime being assured its rectified! Let me know if U are so lax in customer support so I could change my connection! Experiencing pathetic support
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deepak kumar
(@lildudedeep) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet That no where concerned about cx's issues n even doesn't care for the plan upgradation... Have been with actfiber for a long time n never had any complaints but now I think I'm done... SERVICE SUCKS!
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shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
When this issue will get resolved? @ACTFibernet
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet You don’t connect me to anyone to speak about my issue. Escalation to team leader not happening. Contact details of field engineers not being shared. Request for call back not being honoured.
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Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I've been hung upon twice this morning by your agents. 17 days and about 15 SRs for 1 issue. This is not fair business ACT. I need someone to call me now before I make things worse..
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Krishakshi
(@krishakshi) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet When you will respond this kind of waste service you people will give if you cannot give proper service then don't post fake ads like No.1 Broad band service
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#RoadtripinIndia - #TravelwithSrikanth
(@RoadtripinIndia) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Do I need to raise another complaint as have been hearing it's resolved with no one visiting the premises to inspect? I am tired everytime raising a service request with no resolution
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet bhai phone kab lagega Sick of complaining Pathetic service Internet is dead slow Why can’t u guys understand when we are working from home
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shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
@ACTFibernet There is no connectivity since yesterday. And no one bothered solve the issue. This is 2nd time within 3 weeks. We all know how we are working right now. And without internet it becomes miserable. At onside you talk about speed and service the other side no response.
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ramesh kumar mudiraj
(@mudirajrk) reported
from
Hyderabad, Telangana
@ACTFibernet @trai March 2020 disconnected Act Id. 101000534947 but still renewal reminders SMS being received. Please remove my mobile no. From above Id. As I have taken new Id for my mobile no. Please attend immediately as I am not able to login for my new ID.
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Nilesh Mahajani
(@NileshMahajani) reported
from
Hyderabad, Telangana
Never seen such cheaters in my life.. @ACTFibernet cheats people. After disconnecting my account they have reactived it without my notice. Who has told them to reactivate it? Who has given instructions? @TSConsumers might help in this.
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deepak kumar
(@lildudedeep) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet The cx service line is always bz (not available round the clock) n if we some how reach out to someone no response... The actfiber App says "there's no such mobile number registered with us" now until yesterday I was logged in with the same number n raised a complaint as well.
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shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
@ACTFibernet No connectivity since yesterday, this is 2nd time within 3 weeks. No response after complaints .Very bad service from Act. We all know how hard it is to work without Internet. Dont just do marketing without having proper service.
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Krishakshi
(@krishakshi) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Hi, When thier is connectivity issue you people should max 48 hours to slove but the thing is you people will take 15 days to slove and the pay for that date you will won't forward by this this is loss to customer.Till now I didn't got the resolution of my connection
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT my request no SR10148421080642 our wifi is not working within every 15 days we face network problem during children’s classes it is making so much disturbance,on Diwali occasion we r facing net problem unable to wish our family n all plz take an action abt
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#RoadtripinIndia - #TravelwithSrikanth
(@RoadtripinIndia) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I am not sure if it is resolvrd yet as the problem was not at my place but the Junction box of ACT - battery backup of the box from your end! Got a call that it's rectified, if it's not will get back to you
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deepak kumar
(@lildudedeep) reported
from
Hyderabad, Telangana
@ACTFibernet Haven't heard from u... Don't have basic courtesy to contact customer...
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Fellow users in our area are also facing similar problem and apparently no one is responding.
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet 4th time in 2 months our internet is down. This is affecting our work & kids classes. No one, absolutely no one at ur end cares. Community is collectively working towards getting a different vendor now and I will be glad when you loose customers at this massive level
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@ACTFibernet I already have ACT connection and disappointed with the service. So checking on alternate service providers
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pavithra Prabakar
(@PavithraPrabak7) reported
@ACTFibernet network is very slow not working properly, request was raised and contacted customer service, no one is giving a proper answer how long will it take pls check into the issue asap service req no is SR10356844933260
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manmeet singh
(@manmeet67105494) reported
@TVRao95212094 @ACTFibernet Very poor service and unprofessional behaviour by the company i have also faced similar problem better to switch
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Suresh
(@sureshk_u) reported
@ACTFibernet opted for 3 months plan and paid in advance now my connection got suspended because nonpayment of balance for 6 mths plan. call center guys has no clue and saying pay the due. worst service now this one adds to it. Not sure some ppl running it or bhagavan barosa me
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Kumar
(@india_lord) reported
@ACTFibernet Hi Team, We are trying to reach out to you people over mail and phone, but every-time a new SR gets raised and then within a day you people closes it without providing any resolution. Please suggest my issue is getting delayed from last 5 months.
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tOMMY
(@tommy_bytes) reported
@ACTFibernet Internet is not working since yesterday evening. Had raised a support ticket. Nothing yet. It's a work day.
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G.V.KUMAR
(@geeveekumar) reported
@ACTFibernet Your services are down for the past 24 hours. That is completely unacceptable especially in the midst of a lock-down. Please restore immediately. Ticket details for your reference Ticket No:SR10156819205812 .
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shamit rathi
(@srshamit) reported
@ACTFibernet internet service is down from yesterday. No response from your side on status of resolution. No timeline of resolution provided. Complaint # SR11756827573542
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Shryas Bhurat
(@shryasbhurat) reported
@ACTFibernet Hello, Can you cancel my subscription? Account no: 102524449244
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MadhanKumar
(@MadhanK85233540) reported
@ACTFibernet I called customer care but they putting my call in hold
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Samyuktha Arikarevula
(@SArikarevula) reported
@ACTFibernet This issue stands resolved now. But it was really an unpleasant experience. The CSR's were disconnecting calls and were placing me hold without even informing. Please check it.