ACT outages and service status in Secunderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Secunderabad, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at ACT
ACT is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 1 day ago |
|
Hyderabad
|
Wi-fi | 3 days ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Total Blackout | 7 days ago |
|
Hyderabad
|
Internet | 9 days ago |
|
Hyderabad
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Sai Kumar Power (@SaiKumarPower7) reported from Hyderabad, TelanganaOne of the worest @ACTFibernet customer care & Engineers
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Mohammed Aleem (@Mohamme74753126) reported from Hyderabad, Telangana@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT I have complain on 28 nov last but no technician has come I am feeling very bad of this service the customer care service also not helping me.
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet your customer service is pathetic. No one knows what they are talking. I am facing connectivity issues since yesterday morning. No one is helping on that can you do something?
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Mohammed Aleem (@Mohamme74753126) reported from Hyderabad, Telangana@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act people are doing froud I paid online and person also come and take money another thing is that no internet is coming and no service in my locality
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Christina (@Christi15672546) reported from Hyderabad, Telangana@ACTFibernet So bad connection everyday cant sit with this issue and stop my work from home.Either ul fix it with your router as its mor than 1year im using ur service i brought routers youll want ur specific routers then yull get ur router or juz Refund my amount il go 4 airtel
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Aleem (@AleemuddinMuhd) reported from Hyderabad, Telangana@ACTFibernet Your regrets are useless, without a proper timely resolution #PatheticService #worstturnaroundtime
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Satyabonthala (@satyabonthala) reported from Hyderabad, Telangana@ACTFibernet You people are unfit, you can't do anything...you are just looting customers money without giving service to them... One simple generic reply you will give. You can't do anything more than that in practical.
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Ravi (@Akki_Tricky) reported from Annāram, Telangana@ACTFibernet Dear ACTFibernet, sorry we have lost trust on your smooth responses! SLA of 48 hours , no immediate response after 5 escalations on the importance of internet is a bad way of service you are showing to a customer. This is the last time I can take and will definitely move out
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Christina (@Christi15672546) reported from Hyderabad, Telangana@ACTFibernet contd..or else plz refund the amount i vl go for new service provider
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Christina (@Christi15672546) reported from Hyderabad, Telangana@ACTFibernet plz send a technician ASAP cant take this internet issues daily
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Praveen (@Praveen5620) reported from Hyderabad, Telangana@ACTFibernet #customerservice #broadband I have raised so many complaints, we are losing connection whenever power goes off, every time ur closing complaint without resolving
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Naresh (@nemmikanti0208) reported from Annāram, Telangana@ACTFibernet Not yet resolved.. I lost 2 working days.. Whi will pay for this?? I'm complaining this issue in consumer court.. Get ready for it
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Gaddam Ekaharish (@GEkaharish) reported from Annāram, Telangana@ACTFibernet my WiFi internet is not working please solve my problem as soon as possible my ph 9160309637 Quthbullapur 55 HYDERABAD
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Satyabonthala (@satyabonthala) reported from Hyderabad, Telangana@ACTFibernet Again No network ...Your ACT Fibernet Ticket no: SR10163563257084 has been registered. Our team will ensure fastest possible action @ACTFibernet ,@ACTFibernetHYD
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Mohammed Aleem (@Mohamme74753126) reported from Hyderabad, Telangana@ACTFibernet I pay u online but u r offline service is waste I am facing last month problem getting but no issue solve no service is done yet. Money waste act fiber froud close u r company.
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Mohammed Aleem (@Mohamme74753126) reported from Hyderabad, Telangana@ACTFibernet @iamY0URBOSS Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act fiber net is very bad service in hyderabad please dont recommend any one I am facing last 6 days but no resolution and no answer my call no technician in cmpny
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Satyabonthala (@satyabonthala) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD Your CEO to low level all are irresponsible...really every month I have been sending mails, raising tickets, post in twitter... Again same problem repeating. Why cant you fix the problem permanently. Unskilled unprofessional fellows ... Pathetic service.. poor..worest in CC
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pradeep ch (@pradeepch180) reported from Hyderabad, TelanganaWorst experience with act Fibernet. I am using it with two accounts with 75mbps speed but I have never seen more than 10-15mbps speed in two areas. @ACTFibernet @ACTFibernetHYD @ActfiberC
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pratik sanjay buge (@buge_pratik) reported from Annāram, Telangana@ACTFibernet Kindly resolve the issue ASAP, as I am doing WFH, and my work getting hampered.
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Mohammed Aleem (@Mohamme74753126) reported from Hyderabad, Telangana@ACTFibernet No line no internet last month 28 nov 2021 I am facing internet problem but no issue solve they take my money but no response my waste for going to act fiber network wast of money golconda fort 500008
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jothiswaroop (@joeswaroopiyer) reported@ACTFibernet - very poor issue resolving time. Have been facing frequent disruptions and connectivity issues. Connection is not working now. Request to resolve it at the earliest. Lot of members from my apartment are also facing the same problem. Ac No. 102621159246
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Murali S (@RaodyMurali) reported@ACTFibernet Pretty infuriating experience to lose Internet connectivity AS SOON AS there is a power outage! There is ZERO backup and the local technicians are helpless as they say the batteries provided to them are very sensitive and go bad quickly
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Gowtham Mano (@GowthamMano2577) reported@ACTFibernet when they will call back and fix this issue, tell us the time when it will get fixed, don't act too smart, we know that u are worst service provider, as said the before the fix to be done by today and i demanding my today LOP from ACT, keeping cc @Airtel_Presence @JioFiberVoice
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navanth (@navanthkumar) reported@ACTFibernet This is a very bad business practice conning customers by charging automatic subscriptions. I have spoken to ASHA from customer service who was very rude and blamming me for not realising that a was subscription added to me. Do the right thing and reverse charges
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Mohammed Thahir (@Mohamme51284766) reported@ACTFibernet please resolve my issue, its been very long that i havent seen any response from your end. Either disconnect and refund full amount ( as compensation). My complaint ID is SR10366222898764. #gntmgr #dolar #electricity
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Nagajeevan S (@nagajeevans) reported@ACTFibernet #new connection, the complementary router doesnt have the coverage even for house of <900sq.feet. customer care suggested for router upgrade, and nothing happened post that #SR10266261283467
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Lokesh Dujari (@Lokeshdujari) reported@ACTFibernet Full monsoon came and went by in Hyderbad and I did not face a single day of downtime with ACT. Please do not go with Airtel or Jio for cost benefit, ACT is the undoubted leader when it comes to service.
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vivekananda m (@vivekananda1) reported@ACTFibernet where is your support team? Last time they told the issue is resolved permanently but issue as occurred back..
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Dheepak Rabindran (@dheepakmoses) reported@ACTFibernet Internet is not working since morning and there is no proper customer care service apart from the Bot.. This is th ACT Fibernet Ticket no: SR10366261016174 .. expecting a proper resolution and communication soon
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navanth (@navanthkumar) reported@ACTFibernet i have been added yuppscope service without informing at the time of installation. Once i realise I have spoken with customer service for reversal but i was still billed 200 /- for something i haven’t subscribed.