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ACT outages and service status in Secunderabad, Telangana

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Full Outage Map
  • ACT generated 3 outage signals in the last 24 hours around Secunderabad, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 3, 8:09 PM GMT+5:30.
  • 63% Internet (63%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 4% Phone (4%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Wi-fi 8 hours ago
Hyderabad Total Blackout 9 hours ago
Hyderabad Total Blackout 11 hours ago
Hyderabad Internet 1 day ago
Hyderabad Internet 1 day ago
Hyderabad Internet 1 day ago

Nearby cities with recent reports

Hyderabad

12 recent signals

8 hours ago

Community Discussion

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ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • Nayeemish
    Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    I tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD

  • RageshQld
    Ragesh (@RageshQld) reported from Medchal Malkajgiri, Telangana

    @JioCare worst fibre network, connectivity issue & network disconnects now & then …. If not solved vl switch to @ACTFibernet

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet Ok , please provide immediate resolution and please restore the service now .

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem

  • SunilJella
    Sunil Jella (@SunilJella) reported from Annāram, Telangana

    My Act Fiber net is down from 3 hours, I am also unable to reach the support team via call. I work in night shifts which require huge bandwidth. I also have important scheduled meets today. Need urgent help @ACTFibernet @ACTFibernetHYD @ActfiberC #Actfiber

  • KhakashanBegum
    Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana

    @ACTFibernetHYD Hi Actfibernet Just to inform in old city your network connectivity is very low after paying for 150Mbps still I m getting 90mbps. I have raised so many complaints but no use. No proper resolution this day that day only commitment but no resolution

  • Mohamme74715712
    Mohammed ibrahim (@Mohamme74715712) reported from Hyderabad, Telangana

    @ACTFibernet need help urgent trying to contact but can’t need to shift my broadband please contact me asap.

  • UrsArjun29
    Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, Telangana

    Dear @ACTFibernet my connection no. Is 101013457797 Your customer service associate keeps call on hold for hours if they aren't aware of resolution. This is pathetic from your firm. And definitely a red flag from customer perspective.

  • KsbGovind
    govind prajapati (@KsbGovind) reported from Annāram, Telangana

    @ACTFibernet bloody rascals Bustards Stupids ACT connection is on the name of Miryala raju....ur cc doesnt work....we r not getting internet since 2days come nd resolve soon

  • laxmikanthchou7
    laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana

    Again the same issue no one responded irritating @ACTFibernet @ACTFibernet

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city

  • AbraarKhanHyd
    Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, Telangana

    Since 20th of last month i have complained and faced internet connectivity issue for more than 5 times, due to which there was no internet for approx more than 8 days altogether, i would like to know how will you compensate this? @ACTFibernet @ACTFibernetHYD y so much issues ?

  • anwar_shariff52
    Anwar Shariff (@anwar_shariff52) reported from Hyderabad, Telangana

    @ACTFibernet This WI FI net work has no access to the internet shows while working on to my Mobile and System. Complaint lodged yesterday but not resolved the issue so far. My regd. Mob No. 9848978029

  • TayyabaTahseen
    Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana

    @ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    @ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue

  • rizwanfarooqi
    Rizwan Farooqi (@rizwanfarooqi) reported from Hyderabad, Telangana

    @ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .

  • isajidmohammed
    Sajid Mohammed (@isajidmohammed) reported from Hyderabad, Telangana

    I am a act fiber broadband customer since years now as my usage is low now wanna change my plan but it's getting difficult for me @ACTFibernet @ACTFibernetHYD

  • TejaParekar
    Teja Parekar (@TejaParekar) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD My account number is 101576028335 iam complaining from 7th of this month about bill issue. Nobody of your team is helping and I want to join emergency meeting Kindly activate my account. And send me correct bill after power discount.

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet internet is not working again! What the hell is happening? @ACTFibernet worst customer service #pathetic #CustomerService

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sidhePaHadseee
    Unfiltered Pahadi (@sidhePaHadseee) reported

    @ACT_Issues @ACTFibernet Continuous internet outages. This morning, the electricity department cut the internet cables. All service providers had to replace the wires. Your service is pathetic despite 100 calls, you still don’t have the time and manpower to resolve the issue.

  • talk2ashishm
    ashish mishra (@talk2ashishm) reported

    @ACTFibernet Your team called 2 times but FAILED to share the notification as well as customer consent. Thy say we sent for plan upgrade wen asked did customer received any proof ..no answer, is this how ACT work..then you say cust u drop email to X team if u want tht email..what is this

  • sidhePaHadseee
    Unfiltered Pahadi (@sidhePaHadseee) reported

    @ACTFibernet You and your technicians clearly don’t understand the issue. I called to report it, but no one answered. Around 4 PM, someone finally picked up and had no information because they were working at a different site. Do you only have 2–4 technicians to handle all these issues?

  • FANPIKILEPU1432
    FAAN (@FANPIKILEPU1432) reported

    @MiskiFans @ACTFibernetHYD @ACTFibernet Bro naku kuda same ayndhi appudu nenu customer care lo straight away plan cancel chesina. Then they will connect with you their local service team. They will request you to continue ACT. After that, the next day the service team came to my home.

  • ssaravananmechg
    saravanan s (@ssaravananmechg) reported

    @ACTFibernet The same thing your are repeating but no solution. Providing correct bill what stops you? I don't need your service anymore. Take action and do not make complaint again here. Also registered complaint with consumer care.

  • manishkundan01
    manish kundan (@manishkundan01) reported

    @ACTFibernetHYD @ACTFibernet False commitments, zero accountability, and no resolution. Install the connection immediately or process a full refund. #CustomerService #ACTFibernet

  • manishkundan01
    manish kundan (@manishkundan01) reported

    @ACTFibernet @ACTFibernetHYD I paid for a new connection 3 days ago after your team promised installation within 2–3 hours. Based on that assurance, I turned away another ISP at my doorstep. Since then, I've called customer care every day. #CustomerService

  • vamsivallurik
    karthik valluri (@vamsivallurik) reported

    @ACTFibernet Your technician called and once I told him its same issue, he cut the call as he knows he made a mistake earlier.

  • ktwodee
    Ktwodee (@ktwodee) reported

    @ACTFibernet #Patheticservice I have been a customer of ACT since 2016 nd never have I faced such pathetic service. It's over 9 days now nd SR10180616919614 is yet to be attended. I guess Uguys Rnot bothered about old customers. Nother issue is Uhave not deactivated my old accs.

  • GaurangaDas9
    Gauranga Das (@GaurangaDas9) reported

    @ACTFibernet Internet connectivity is not working in Choodasandra area. The application is also unresponsive to talk with any agent. Will you care you to check?