ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@balamalladi @ACTFibernet worst service ever experienced..new installation pending...no CC Connectivity..9063099949..no response from customer care
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet If you as a corporate have an iota of shame, start caring for the customers before some competitor takes it away from you. And finally, it's 48hrs, and my problem is yet to be attended and resolved. Fix it.
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sravanthi
(@Sravanthikumari) reported
from
Annāram, Telangana
@ACTFibernet Worst service experience. No response either from the customer care nor from the feild executive when interruption occurs, didn't expect this from such a big internet network provider. Very much disappointed @ACTFibernet @ACTFibernetHYD
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nikhil goyal
(@goyalnikhil1) reported
from
Annāram, Telangana
@TRAI @ACTFibernet your network is the worst in town, where internet is used the most in weekends & every weekend there is an outage. Third class service issue & we've paid for full year in advance & we don't get and refund for service not given. 4days/month = 1½month/year.
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet Thoroughly disappointed and let down by your abysmal internet and customer services. Four days of no service & still counting.
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry. outage for alomost 10 days.
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Sargam Prakash
(@sargampr) reported
from
Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
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Andrew Fleming
(@Andrew007Uk) reported
from
Hyderabad, Telangana
@manchusri @ACTFibernet Including their on line monitoring. So many unhappy folk but glad there is one happy customer - hope that can spread soon. 48 hour response is seemingly a fairytale - out nearly all week for me and still out.
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Chaitanya Koduri
(@ckkoduri) reported
from
Annāram, Telangana
@ACTFibernet It's been 3 days. Not even a phone call from your team to give some assurance. I would appreciate someone calling me to let me know when we can expect the problem to be resolved.
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry outage for 10 days
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet Very Sad, into the fourth day, and the problem still unresolved. As a customer I think I have the right to know what the problem is, and its progress status. A courtesy call with an explanation could have done wonders. That's too much to expect I guess.
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Santhosh Kumar Gatla
(@skgatla) reported
from
Hyderabad, Telangana
Dear @ACTFibernet is there any technical support at ACT Fibernet, on Thursday I made a complaint regarding internet issue SR1017699949147, AC NO 101013664954, how many days to you want to resolve the issue, really I feel mercy on you people.
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Chaitanya (KC)
(@chaitanyavk) reported
from
Annāram, Telangana
@ACTFibernet : terrible service , terrible customer service go to hell
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet Dear ACT Team, with reference to my complain (Ticket Ref# SR1017857379066), I would like to very humbly put across, ACT is THE MOST Shameless and Pathetic Service Provider I've ever come across all my life.
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
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Master Mariner
(@mastermarinerr) reported
from
Annāram, Telangana
@ACTFibernet I was told that my issue will be looked into and it's been more than 4days now and no one has responded. I want the battery to be replaced for ur Hub in my apartment as there is no back-up whatsover when no power. Do something
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@ACTFibernet made payment..promised Installation on 15th July..can't wait anymore..no CC service . cancel my subscription refund.-9063099949
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shashank Shekhar
(@shashank736) reported
@ACTFibernet Whenever I am raising a complain for internet issue, you are taking 24-36 hours to resolve. I cannot bear such big down time. Please help in resolving this in next hours.
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Abhishek
(@abhiven92) reported
@ACTFibernet Our internet connection is not working since morning and now your person says another 24 hours. We are WFH and now everything is stalled. It’s been a recurring issue, you fix it only temporarily. Need a permanent solution
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Messiah
(@m4messi) reported
@ACTFibernet why are you guys resolving the ticket without solving the issue? It has happened twice over past 2 days without any action.
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Shantanu Chatterjee
(@shaan_tanu) reported
@ACTFibernet Horrible first experience interfacing with your customer care. No issues get resolved! Major account related issue not attended to!! What’s going on?
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Ravikumar_bvv
(@BVVRavikumar) reported
@ACTFibernet Nobody has contacted & they closed the ticket without refunding my money, What kind of child's play is this every time I tired of this ****, i will lodge a complaint against you guys in consumer forum That's the correct way to teach you guys a lesson
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naresh koppu
(@koppunaresh) reported
@ACTFibernet I am facing internet issue frompast 3 days . No response from Act fiber net My ticket number is SR 10166769659974... please resolve as early as possible
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Chander Sheel Bansal
(@ChanderSBansal) reported
@ACTFibernet Even after more than 6 hours and despite assuring to restore connectivity by 7pm, my internet is still not working.
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Aliza Virani
(@AlizaVirani3) reported
@ACTFibernet Extremely disappointed. Had requested for a new connection. The man (Omer) came, "attached the wire" and left. There was a configuration issue. He said it'll take time. He requested that since I have a short use purpose, I could connect it manually, everytime.
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Sparsh Prajapati
(@sparshprajapati) reported
@ACTFibernet I have shared mobile number on dm. If it is not resolved by tomorrow I will escalate it and will never take your service again
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Rahul Bhat
(@rahulbhat13) reported
@ACTFibernet such a shameless people you and your guys @BlrCityPolice we would like to complaint of ACT they are digging without permission in the society at Mesthripalya and damaging the cable of @NammaBESCOM and has given us a outage of 8 hours due to this.