ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Nazeem
(@nazeemtweets) reported
from
Annāram, Telangana
@ACTFibernet This was once a good service provider and now it is undoubtedly the worst internet service provider. Its been 14 days since I applied for a shift in connection. The technician reached out after 10 days and then left the work undone...
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Ghouse Khan
(@Real_Ghouse) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Facing Issue to get Connection in my place in Hyderabad, Our neighbours has the connection, But we can’t, Tried from all the sources. Need help urgently
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Asif
(@asifbangle) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet worst n pathetic service at bachupally area hyderabad. out of 30 days only 20 days active.. 10 of days downtime... bakwas ACT service.. @HathwayBrdband can you please provide your service in my area am really fed up with these ACTing guys .. Thanks
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Nazeem
(@nazeemtweets) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD ...[3] Whoever is in Hyderabad and trying for a new connection Please do not go for this worst service provider. There are many other internet providers around the city go for them.
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Before we enjoying the plans provided firstly you should resolve the issue raised by us in SLA 72 hrs complete no one responded on the issue. The best poor service by you people I feel pity
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet Your service is pathetic. I lodged a complaint 3 days back n the net connectivity problem is yet to b resolved. You seem to take customers for granted.
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s'I'rr'U'.....
(@IGajulaSrikanth) reported
from
Hyderabad, Telangana
@ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972
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Sai Kumar
(@saipolloju) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I cannot connect to my Wi-Fi network, when tried calling customer care it never connects. What should I do. fyi, 10th is the due date for bill payment. Need an immediate solution now. #worstservice
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dilip kumar
(@pdilukumar) reported
from
Annāram, Telangana
@ACTFibernet kindly take action on tickets raised. There is a fiber cut in our society complaint has raised but still no response from your team since 2days. Number:SR10128526672368.
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Tauseef Lala
(@tauseeflala91) reported
from
Hyderabad, Telangana
Hello @ACTFibernet , unable to use internet for last 2 hours. Please help.. Unable to log a service ticket on your app, so contacting on twitter
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Phani Kumar
(@phanikumar2304) reported
from
Annāram, Telangana
@AnushaRuth @ACTFibernet @ACTFibernetHYD Talk to the Nodal Office they ll tweak things and fix it
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shravan
(@Shra1Reddy) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet really pathetic customer service.. has been trying from last 1 hour to get connected with, the automated msg makes me wait for 12 min and disconnects.. there was a complaint raised 4 days back and not resolved yet..really pathetic for such a big company..UNBELIEVABLE
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@RaghavSRao1 @ACTFibernet @ACTFibernet Same experiences no one from customer care looking in to this .. they are well trained in trying to convince the customer
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Shahid Hussain
(@shahid_hussain) reported
from
Annāram, Telangana
@ACTFibernet I am loosing my patience. Since last two days I don’t have Internet at my place after several calls I am unable to get through. Your call waiting in more than 30+. The most unreliable service. #FixInternet
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varun kovur
(@vkovur) reported
from
Hyderabad, Telangana
@ACTFibernet No internet for the past two days ! False promises every where that the issue will get resolved by one day , two days. No response , no action ! The service is at worst! For the first time , I felt why I am using this for the past 10 years ! SR10130809808722
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet tried again reaching your customer care again and again no response still....
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Rajkiran Srivastav
(@Rajkiran6025) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
My complaint is yet to b resolved after all the trouble-shooting suggested by @ACTFibernet, n I get this message: Dear Customer, your ticket is being closed. If UNRESOLVED, you can escalate it to us, by just forwarding this SMS to 8008250000
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @abhishe87375808 @ACTFibernet no your team is never active worst service I can say irresponsible
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Ghatak
(@DeepakGhatak) reported
@ACTFibernet Still not resolved . Today is the third day, internet is down. No proper response.
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Franklin Robinson
(@frankyrob1n) reported
@ACTFibernet @ACTFibernetHYD After being a customer for more than a decade I see you went from one of the best to the worst service. 1 week of waiting and your support team still has no clue when the connection would be restored. Pathetic Service
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pavankumar
(@PavansDream) reported
@ACTFibernet Dear customer, restoration work is in progress. It will be resolved soon. Tentative ETR is 72 Hours. Regret the inconvenience. Team ACT After week your team sent this message, are you people really work for customers ..
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šα†hεεšh
(@sa_the_esh) reported
@ACTFibernet ACT Fibernet Tamil Nadu = The perfect package 👏 ✅ Fake commitments ✅ Premium-priced plans (for half the speed 🚶) ✅ World-class worst customer support 🎯 Truly setting new standards… in how NOT to run an ISP. 👏 #ACTFibernet
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Santhosh
(@Santhos15149610) reported
@ACTFibernet I have asked for the new connection cancelation. Your customer care says they need 15 days to refund my money. Why do you need 15 days? @TRAI
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Subhakar Rudhra
(@subhakarrudhra) reported
It has been 8 days since the internet connection was cut, and @ACTFibernet @ACTFibernetHYD has not checked the line or given any update. How much longer will this continue? At least inform us about the expected time for an alternate solution. #ACTFibernet #ACTFibernetHYD #ACT
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randomlyhere
(@my_messylife) reported
It’s been 10 days without internet in Hyderabad and ACT Fibernet has still not restored the service. No proper updates, no communication, nothing at all. We’ve registered a complaint (Ticket ID:SR10176707393914) but there has been no response.. #ACTFibernet #InternetOutage
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aldoroot
(@66hyenas) reported
@ACTFibernetHYD @ACTFibernet ridiculous network service from your end. I have to restart my router more than I use this Internet. Seriously considering getting rid of them. Even after the service guy informed me that the issues is resolved I’m facing network issues.
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Mohammad Ashwaan
(@itsashwaan7) reported
Worst Very Poor Service It's been 14 days with No Internet Neither Technical Team or Customer Care Team is calling and updating just giving fake ETR that too @ACTFibernet is not on field to work they haven't got any permission while Broadband are giving service to subscribes
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Anuradha Rao
(@anuradharao1968) reported
It has been 5 days since internet has been affected and the only way in which we can connect with @ACTFibernet is through a chatbot. There is no way we can escalate the issue and the link to call the engineer is consistently engaged!