ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (2%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Krishna Deepak (@krishnadotin) reported from Annāram, Telangana
@ACTFibernet Issue has not been resolved. It's more than two days now
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Krishna Deepak (@krishnadotin) reported from Annāram, Telangana
@ACTFibernet Issue has not be resolved
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Thatavarthi Raja (@rajathatavarthi) reported from Annāram, Telangana
@ACTFibernet internet outage since yesterday. Service request raised but the status is closed without resolution. Had to reopen the issue. During this crisis time, connectivity is critical to meet our business deliverables. Please resolve on high priority#SR10137596326502
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Thor (@Thor_hyderabad) reported from Hyderabad, Telangana
@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
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Raj (@Raj2Yu) reported from Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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Thor (@Thor_hyderabad) reported from Hyderabad, Telangana
@ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste
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Mohd Irfan Ali (@Irfaan_8k) reported from Hyderabad, Telangana
@ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.
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Mohd Irfan Ali (@Irfaan_8k) reported from Hyderabad, Telangana
@ACTFibernet shared pic of the same via whatsapp then he accepted to give connection waited for almost 8 days today when have made a call to him he was very rude and asking to wait whenever required will provide connection was reply we got from him very much dissatisfied with act fiber during
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Krishna Deepak (@krishnadotin) reported from Annāram, Telangana
@ACTFibernet Hi, I'm fed up. Tweeting you. Just reply here but issue hasn't been solved at all. Please call me 9030020488
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Raj (@Raj2Yu) reported from Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
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Dilip Jain (@Rajveer2388) reported from Hyderabad, Telangana
@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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Dattatreya patil (@ganeshdatta143) reported from Hyderabad, Telangana
Dear @ACTFibernet its been 8 days now , we have paid for new connection . But till now no response .Operator has been declining. I know we all are being stucked in lockdown . But you employe must have told us before .Now, he is not answering phone. Plz request you to help.
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Krishna Deepak (@krishnadotin) reported from Annāram, Telangana
@ACTFibernet Hello, please get this issue solved soon.
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Madhusudan Manda (@MadhuManda) reported from Medchal Malkajgiri, Telangana
Hi @ACTFibernet can u help install my connection. It’s been 6 days since I paid and the dates have been shifting on a daily basis. Pls give a fixed timeline . A/c no 101380107409
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ashishjamalpur@96 (@ASHISHJAMALPUR) reported from Hyderabad, Telangana
Internet not working since yesterday evening raises a ticket already thrice working from home how to feel the advantage @ACTFibernet I request you to solve by today I have many assignments pending ..
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Rajesh Harsh (@rajeshharsh4) reported from Sītārāmpur, Telangana
@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Raj (@Raj2Yu) reported from Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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VJ (@Hey_Jude_89) reported from Hyderabad, Telangana
@ACTFibernet Yes it has been resolved in a record time of nearly 10 days. You guys are the best. Looking forward to be kept on hold indefinitely the next time I have a problem.
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KA.... Vinod (@vinodkaparthi19) reported from Hyderabad, Telangana
@ACTFibernet Dear Subscriber, Services to your ACT plan A-Max 425 are scheduled for suspension tomorrow as dues of Rs. 501.5 remain unpaid. Request immediate bill payment via ACT Selfcare Portal, Mobile App or ACT website to avoid uninterrupted service. -Team ACT
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Rajesh Harsh (@rajeshharsh4) reported from Sītārāmpur, Telangana
@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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shrasth (@shrasthkumar) reported
Hey @ACTFibernet, i am facing issue internet, this is the 10th time i am facing in last 2 months. Moreover the ticket i raised yesterday was supposed to be resolved by 6pm yesterday. There is no update as of now. This is how your service is. I am working from home and everytime
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M.N.D.S MOHAN (@mohandroadhawk) reported
@ACTFibernet Got my service restored, hopefully i won't need to reach out to you guys next week... If it happened there is absolutely no need to reach out.m i will change my service
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Infinity (@Infinity5z) reported
@MinizFN @ACTFibernet @ACTFibernet down bad
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Sushmit Goswami (@Sushmitcse) reported
Such a worst and unreliable network @ACTFibernet. From evening the link is down in Bellandur Bengaluru area,it's happening every alternate month, specially during office hours. Such a pathetic service by to this @ACTFibernet team. #worstBRoadbandserviceACT #ActPatheticaService
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Rahul Kumar (@snoopdogg_921) reported
@ACTFibernet why ******** we can not reach you ever. Always on hold, terrible customer support. I have paid my bill but my account is inactive since yesterday. I'm switching the network next time.
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@mahesh (@MaheshGannoji) reported
@ACTFibernet @ACTFibernetHYD @ActfiberC if you cannot provide me good service kindly deactivate my account or suspend my connection immediately. I cant be at your back all the time listening to your fake promises.
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Shrikant Sharma (@shrikant_7777) reported
@ACTFibernet Internet not working. SR10164448048784 raised. I've paid for 6 months and ideally the time internet is not available should be refunded back. Pathetic service from ACT.
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shrasth (@shrasthkumar) reported
@ACTFibernet This is the kind of experience I've been getting from you. Each and every issue takes atleast 27 hours. In the time where ppl working from home 27 hours is too much. Moreover whenever I requested a supervisor call back. All i got was fake promises. None of them called
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Gowtham Venkat (@Gowtham79582048) reported
@ACTFibernet How come I can’t change plan for my act Fibrenet prepaid connection and this is how you serve your users right? If I reach out to your customer care I’m on a long hold and call disconnects. I need to have change plan option enabled on my act Fibrenet app itself. Horr
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MD AHMED (@Mohamme55518628) reported
@ACTFibernet Your customer care team also said same words, again and again having same issue every month please solve it properly it's my business loss my business depends on internet only