ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Ankush Agarwal
(@Ankushagarwal07) reported
from
Annāram, Telangana
@ACTFibernet issue with your service even after timely payment. Area -Lb Nagar. Pls resolve it asap else we have to look for alternative provider Regards Ankush
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Yoga Sandeep
(@YogaSandeep1) reported
from
Rāmpur, Telangana
Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@ACTFibernet I am really sick of hearing 'We regret your inconvenience', when are you going to take a step for resolution. Always trying to skip from service. There should be a service check of connection on every quarter. Always NETWORK fluctuations.
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Ram Guruvelli
(@RamGuruvelli) reported
from
Madhāpur, Telangana
@SatyaPMtweets @ACTFibernet I don't think ACT fiber would respond to resolve it anna. I've had several issues and left @ACTFibernet
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
-
Pothani Manoj
(@M_pothani) reported
from
Annāram, Telangana
@nileshmathur786 @HathwayBrdband @TRAI Don't expect service from @HathwayBrdband . In everything fine situation also they are unable to provide proper solutions from past 19 days and do you expect them working in #AmphanSuperCyclone try reaching @ACTFibernet @JioCare @airtelindia They might help you.
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Mohammed Kashif
(@MdKareem_Kashif) reported
from
Hyderabad, Telangana
@ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
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#AdorableSam
(@nikethan4u) reported
from
Hyderabad, Telangana
Not sure what has happened to @ACTFibernet customer care numbers are not working, not responding to emails...really pathetic...their upgraded numbers are not at all working
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet Hi..., you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need assistance.
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Hyder Ali Khan
(@hyder_pathan) reported
from
Hyderabad, Telangana
Dear @ACTFibernet no internet Since morning.......Customer care not responding Affected areas are Darulshifa ,Purani Haveli ,Noorkhan bazar south Zone Hyd kindly Solve issue asap...Thanks
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MMH
(@MMH12169799) reported
from
Hyderabad, Telangana
@ACTFibernet My ACT Fibernet Request SR10140704881662, My issue is not resolved and even after technicians knows his presence is required he is not attending. From morning he is making us to wait it's been 3hrs, his only response is I am beside your office, m on the way.
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My internet is not working. Can you please register a complaint for me. My contact. No: 9618943871
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
-
Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@metalrider94 @ACTFibernet Exactly, as all of know we are now working from home. We have opted yearly subscription bcz we need your service. I am not even able to login to selfcare website. It's really pathetic. I stay in Pragathi Nagar, Ramanthapur.
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Mohd Khalid Hasan
(@mohdkhasan) reported
from
Hyderabad, Telangana
@ACTFibernet - My internet is not working since today afternoon. I raised a ticket on your app and I got a message that it will be resolved by 9 PM tonight. It's already 10:15 PM but internet is still not working and all my attempts to reach on Customer care is just a long wait.
-
Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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MAHENDRAN G
(@pri4mahesh_g) reported
@ACTFibernet @TRAI no response from anyone from act and I am following it up daily from November 20th till date. No callbacks or issue closed. Is Anyone looking at it. Even Twitter response also no use
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Nikhil Bisht 🇮🇳
(@NikilBisht) reported
@ACTFibernet : Internet is not available from last 16 hours or more. This is pathetic service and unacceptable. It is same issue for the whole society using ACT services. Are you serious in this Business? Please fix it ASAP. Complaint Number: SR10266788235394
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Messiah
(@m4messi) reported
@ACTFibernet why are you guys resolving the ticket without solving the issue? It has happened twice over past 2 days without any action.
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CA. Ganesh V Hegde
(@meganeshvh) reported
I was planning to shift to you from @ACTFibernet because of some issues. Now it seems they are better. At least their speed didn't drop this much.
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Dinesh Nuti
(@DineshNuti) reported
@ACTFibernet Please stop sending these bot responses - This is what I received just now and I am not surprised if this is postponed too. """Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 11-Jan(DD/MM) 16:00 to 19:30. Team ACT"""
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Rahul Bhat
(@rahulbhat13) reported
@ACTFibernet such a shameless people you and your guys @BlrCityPolice we would like to complaint of ACT they are digging without permission in the society at Mesthripalya and damaging the cable of @NammaBESCOM and has given us a outage of 8 hours due to this.
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Arjun
(@RealArjunnc) reported
@ACTFibernet It's been almost 2hr since my complaint. Any chances of an internet getting restored?
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Dinesh Nuti
(@DineshNuti) reported
@ACTFibernet continuous service and good bandwidth. It has been disappointing that it's been almost 2 days now my internet isn't working and your support team has been pushing the resolution date from time to time. Will you be refunding me for all those days you haven't provided
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Upendra
(@Upen828) reported
@ACTFibernet It’s been 4 months I have bought the connection and have logged enough of complaints yet the frequent disconnects haven’t stopped and team does want to replace router. I have been given refurbished dlink router which is also problem and the team very clear they can’t
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MANJU S
(@manju_akil) reported
@ACTFibernet Your such worst service and charging customer with extra OTT subscriptions without thier approval and blaming customer for everything, don't loot money.! @ConsumerReports @CTATech