ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet really such a worst experience with your network ! You guys never fail to surprise us with your innovative issues worst #worstservice #actfiber #internet
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10143813517442 is expected to be resolved by 8/6/2020 07:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app. Download
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet That's what your customer care executive said in the afternoon..more than 36 hours passed... weekend is going to end... please see to it issue is resolved soon. TIA.
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avinash
(@avi236910) reported
from
Hyderabad, Telangana
@ACTFibernet the speed of the net is very poor , kindly ask the concerned person to contact .
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Hidayath
(@Hidayath1000k) reported
from
Hyderabad, Telangana
@ACTFibernetHYD upon several followups the issue not resolved for power discount, as there are 2 junction box’s installed in my premises and the discount has not been given since March 2020. Power will be disconnected if action not been taken. A/c 101014410779 @ACTFibernet
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet Been waiting for ur update I have lost faith in ur service Will shift to other service provider In next quarter
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Harish
(@HarishRF) reported
from
Annāram, Telangana
@ACTFibernet we have a service issue from yesterday. Ticket is raised yesterday and explained urgency of resolution by calling customer service. Until now, there's no response. Now, when I called again, my call was put on hold and abruptly disconnected. Shame on you #SuckActFiber
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet Dear ACT I have been raising complaints regarding slow internet from past one week You guys don't call me and still ame me for ot attending the calls and close the tickets How many tickets I need to raise Poor customer service Insane Disgusting
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Abhijeet Ghadge
(@jeetabhi4444) reported
from
Hyderabad, Telangana
@ACTFibernet Do you have any shame? All the customers with you are already facing so many issues, and you are trying to grab more innocent people to take your pathetic service? I have no internet since 7 days, no response and no refund yet! Neither you are removing ur connection!
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Kalyan Bharath
(@Black_sheperd) reported
from
Hyderabad, Telangana
@ACTFibernet please suggest me a good broadband connection, because yours is a poor & staff were very rude, not helpful. I have a box connection with 8 users one your executive disconnected our internet & said change your broadband. TKT Number: SR10144320174722
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Vasavi Krishna Manne
(@ManneVasavi) reported
from
Annāram, Telangana
@ACTFibernet I have raised relocation request on 21 July and no process has been done. I tried calling customer care but that dumb number of yours is always busy. What customer support you guys brag of? Is there anyone in your office who can take up responsibility and resolve.
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Ritesh adatiya
(@AdatiyaRitesh) reported
from
Hyderabad, Telangana
@ACTFibernet I have calling on the customer care line from past 3 days! It always says all the excutive are busy. I am facing a internet issue from 3 days. I have also raised a ticket,yet no response, the tickets are been closed with out any response.
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Suman Kumar
(@sumankumarkond1) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Received SR10143308007402 as complaint number for disconnection of services on 25th July 2020 but till now update is not provided and bill is generated. Request to provide update on the status of complaint number SR10143308007402.
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Vikas Rachakonda
(@VikasRachakonda) reported
from
Hyderabad, Telangana
No internet from past one week Pathetic service by @ACTFibernet I have been complaining since a week,the problem persisting again and again..unable to connect from my registered mobile number to complain This is really rediculous I want the solution ASAP else I want my money back
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet my complaint no. SR10143876660862 not resolved yet, more than 24 hours, no updates as well. Kindly help restore my internet.
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Ramya Sruthi Reddy
(@RamyaReddy1505) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD changed password . Can’t log in with new password . Raised the issue last night . No one is responding . Resolve is as soon as possible .
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Abhijeet Ghadge
(@jeetabhi4444) reported
from
Hyderabad, Telangana
@DoT_India Thank you so much!! I have sent you details of my issue against @ACTFibernet who are troubling with No internet connectivity since 7 days! Please help asap!
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Rahul Asawa
(@Rahulaasawa) reported
from
Hyderabad, Telangana
@ACTFibernet , I have been trying to reach out to you via customer care number for a month now.The lines are always busy. I need to upgrade my plan as current plan is not meeting my requirement. Can you help me with it.
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Suneel Charri
(@CharriSuneel) reported
from
Hyderabad, Telangana
@ACTFibernet IAM FROM RAJENDRANAGAR, BUDVEL I have applied shifting process one week ago but up to now no response from Act fabirnet team neglance and very reckless plz respond and rectify my issue as soon as possible I have ever seen and faced like this irresponsibility company
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Prasath9999 work for corruption free india
(@Prasath65203323) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Day buy day service provider is not given service after giving complient also not solving..office is also complite close ..how they solve pro net is not coming fro 2 days had given complient also but bo reply from any one
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shaikh Ateeque
(@ateeq686) reported
from
Hyderabad, Telangana
@ACTFibernet Internet down again
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Suvendu Pothal
(@suvendu354) reported
@ACTFibernet @ACTFibernetHYD there is no internet connection in our apartment, we have raised one ticket there is no response. Internet connectivity issue on a weekday is frustrating.
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Bharath Reddy🇮🇳
(@I_yaaam_Bharath) reported
@ACTFibernet I have put the service request on 8th august at 7am till now the issue is not yet resolved and whenever I called customer service the work is going on issue will be resolved by 7pm .Till now it’s not yet resolved And they have changed ETR
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Hariharan
(@HariOmHariharan) reported
@ACTFibernet second time in one month internet is down! Response not acceptable! Last time took two days to resolve! Service getting worse!. Don't you have redundant lines? Going to look for alternatives! Cannot afford to lose money because of you
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Afreed
(@Afreed61998250) reported
@ACTFibernet I am requesting you to end internet services to me and refund my fund. It will very pleasure with your service.
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Ganesh Duggineni
(@GaneshDugginen1) reported
@ACTFibernetHYD @ACTFibernet worst service failed to restore the connection and many of my collegues connections are also down in our area. Act fiber react very late
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Aman
(@AmanAnnam18) reported
@ACTFibernet No disruption in a year and now two disruption in a week... Pretty significant shift in service. I am deprived of internet for past 5 hours and Point is I am working from home. Can't rely on @ACTFibernet
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Ganesh Duggineni
(@GaneshDugginen1) reported
@ACTFibernet worst service failed to restore the connection and many of my collegues connections are also down in our area. Act fiber react very late
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Anbu
(@anbuaccet) reported
@ACTFibernet How long will you take to fix an internet issue. Internet not working for 24 hours. Please understand the criticality of the issue before losing your customers. Internet Reliability is more important than speed and cost. Worst CC. Provide frequent updates. fix fast
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Bharath Reddy🇮🇳
(@I_yaaam_Bharath) reported
@ACTFibernet You just have to compensate for this inconvenience @jagograhakjago please take an action against them they are taking more money from the customers and providing poor service and reckless response from the customer care.