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ACT outages and service status in Secunderabad, Telangana

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 2 outage signals in the last 24 hours around Secunderabad, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 19, 8:46 PM GMT+5:30.
  • 65% Internet (65%)
  • 18% Total Blackout (18%)
  • 18% Wi-fi (18%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 20: Problems at ACT

ACT is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 18 hours ago
Hyderabad Internet 18 hours ago
Hyderabad Total Blackout 3 days ago
Hyderabad Internet 4 days ago
Hyderabad Wi-fi 4 days ago
Hyderabad Wi-fi 8 days ago

Nearby cities with recent reports

Hyderabad

5 recent signals

18 hours ago

Community Discussion

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ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • IndraReddy_9
    Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana

    @ACTFibernet @AsianAshraff Very pathetic service

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    Years will pass. Everything in the world changes. But worst service of @ACTFibernet will never change. The streak of bad service continues with them. #worst #actfibernet @ACTFibernet

  • IndraReddy_9
    Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana

    @ACTFibernet Your ACT Fibernet Ticket no: SR10164431621604 has been registered. Very pathetic service .. no power backup ..complaint closed with out resolving

  • KhakashanBegum
    Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana

    It's very disappoint to inform you that I m moving airtel board band connection on next month bill cycle. I rating actfibernet zero on service parts.

  • AsawaAnoop
    Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana

    @ACTFibernet No Response yet and the Internet is still not working. Pathetic service.

  • Fouziyatheeq
    Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana

    @ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time

  • Munna0272Bhai
    munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet yesterday morning itself I've paid for a new connection since no one came installation and ever your executive also not responding properly after payment completed its very horrible and yesterday same time I've get a hathway connection also they completed same day

  • RageshQld
    Ragesh (@RageshQld) reported from Medchal Malkajgiri, Telangana

    @JioCare worst fibre network, connectivity issue & network disconnects now & then …. If not solved vl switch to @ACTFibernet

  • AbraarKhanHyd
    Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, Telangana

    Since 20th of last month i have complained and faced internet connectivity issue for more than 5 times, due to which there was no internet for approx more than 8 days altogether, i would like to know how will you compensate this? @ACTFibernet @ACTFibernetHYD y so much issues ?

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!

  • isajidmohammed
    Sajid Mohammed (@isajidmohammed) reported from Hyderabad, Telangana

    I am a act fiber broadband customer since years now as my usage is low now wanna change my plan but it's getting difficult for me @ACTFibernet @ACTFibernetHYD

  • RinkooJayanth
    Jayanth Rinkoo (@RinkooJayanth) reported from Hyderabad, Telangana

    Account number 101363421143 My wifi not working in near Apollo hospital lane secunderabad please fix it asap @ACTFibernet @ACTFibernetHYD

  • Prasath65203323
    Prasath9999 work for corruption free india (@Prasath65203323) reported from Hyderabad, Telangana

    @ACTFibernet One of worst service provider making coustmer fool I advice not to connection worst service provider

  • PrinceMinhaj
    Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana

    @ACTFibernet #disappointed with your service for not providing Internet from past 5 days

  • deepesh81794347
    deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana

    @ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.

  • GyanDeep67
    Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana

    @ACTFibernet Its been just 2days after your team helped me with the connection, and now i have not getting internet since morning 6am today!!! How the hell does your team act tackle it on weekends??? Your service is getting really bad and connection too, no doubt with the speed.

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Replied you guys. Kindly resolve my issue by the end of the day please

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .

  • Mashuk90406470
    Mashuk (@Mashuk90406470) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet I got call from ACT team, There is no feasibility to connect the box in My area. Also said it will take time to resolve the issue, you may disconnect the connection, we will initiate the refund. Team it's been week still my issue not resolved its hampering my work.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet I see my service got disconnected and discontinued for no reason. There is some miscommunication. Please restore it. Madhu residency Journalist colony,Hyderabad Telangana 500072

  • ammitas12
    Ami (@ammitas12) reported

    @ACTFibernet Just acknowledging a msg isn't enough . I don't see any desire to solve the problem. It's a flat msg with zero action. Highly disappointed n questioning my decision to go ahead with you guys.

  • BikashRana101
    Bikash Rana (@BikashRana101) reported

    @ACTFibernet @ACTFibernetHYD Don’t tell me that the neighbour switched off the Internet. Have some Shame. Such a pathetic service

  • PraneethV12902
    Praneeth V (@PraneethV12902) reported

    3 days without internet and zero resolution from @ACTFibernet India. Pathetic service and even worse response time. Fix this ASAP! @ACTFibernetHelp #ACTFibernet #ServiceDown Service no :SR10179796368604

  • Cooltechvishal
    Vishal Kukreja (@Cooltechvishal) reported

    @ACTFibernet What the hell is going on, who disconnected my service ? I have just checked the application it says your service has been disconnected. Who did this ?

  • RanjanBhaiya
    Bhaiya Ankit Ranjan (@RanjanBhaiya) reported

    @ACTFibernet Hello Act, Your team said they can't provide service in my area and took the routers back, But not willing to refund the extra amount that I have already paid, ticket # SR10279795323424 is opened with no update or resolution since ages.

  • noorussaleheen
    Ser Humano (@noorussaleheen) reported

    @ACTFibernet Your Service request SR10179750318014 is expected to be resolved by 14-Apr between 07:30 to 09:00AM NO CALL, NO RESOLUTION YET. IF UNABLE TO SERVE THE CUSTOMER, PLEASE DISCONTINUE THE SERVICE AND REFUND THE AMOUNT.

  • Cooltechvishal
    Vishal Kukreja (@Cooltechvishal) reported

    @ACTFibernet @ACTFibernet team please call me now I am facing issues while reacharge.

  • AjayArvind22898
    Ajay Arvind (@AjayArvind22898) reported

    @ACTFibernet Why are you not replying. The wifi is down from 5 hours . What kind of pathetic service is this.

  • preetkanwal84
    Kanwal Preet (@preetkanwal84) reported

    @ACTFibernet worst service is Jaipur. Defunct after sale service. Worst executive. What else can you ask for. Pathetic services at peak. @jagograhakjago @TRAI