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ACT outages and service status in Secunderabad, Telangana

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Full Outage Map
  • ACT generated 3 outage signals in the last 24 hours around Secunderabad, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 4, 10:00 PM GMT+5:30.
  • 70% Internet (70%)
  • 22% Wi-fi (22%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Wi-fi 6 hours ago
Hyderabad Internet 6 hours ago
Hyderabad Internet 14 hours ago
Hyderabad Internet 3 days ago
Hyderabad Wi-fi 4 days ago
Hyderabad Internet 4 days ago

Nearby cities with recent reports

Hyderabad

7 recent signals

6 hours ago

Community Discussion

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ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • Mohammed7993101
    Mohammed Osman (@Mohammed7993101) reported from Hyderabad, Telangana

    @ACTFibernet Your ticket SR10165829312154 is tentatively expected to be resolved by 10-Sep (DD/MM) between 16:00 to 19:30. Team ACT 3 days completed for this ticket issue not solved yet i will discontinue my connection from @ACTFiberne worst broadband service I have ever seen.

  • UrsArjun29
    Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, Telangana

    Dear @ACTFibernet my connection no. Is 101013457797 Your customer service associate keeps call on hold for hours if they aren't aware of resolution. This is pathetic from your firm. And definitely a red flag from customer perspective.

  • Mohamme74715712
    Mohammed ibrahim (@Mohamme74715712) reported from Hyderabad, Telangana

    @ACTFibernet need help urgent trying to contact but can’t need to shift my broadband please contact me asap.

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable

  • RuchitaBhatt7
    Ruchita Bhatt (@RuchitaBhatt7) reported from Annāram, Telangana

    @ACTFibernet Again we have the same issue for refund m following since two months that too being present customer. Act has not even trained their employees how to answer they just keep the call on mute. I want to know when will I get refund the wifi instrumenthas taken by engineeralmost

  • Munna0272Bhai
    munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet yesterday morning itself I've paid for a new connection since no one came installation and ever your executive also not responding properly after payment completed its very horrible and yesterday same time I've get a hathway connection also they completed same day

  • HibaAmjed1
    Hiba Amjed (@HibaAmjed1) reported from Hyderabad, Telangana

    @ACTFibernet what the hell is going with my internet. It's been over 15 hours with no internet. I got office. It's office timings u idiot.when are you restoring the net????#uselessnetwork

  • achyutmenon
    Achyut Menon "AK" (@achyutmenon) reported from Hyderabad, Telangana

    @ACTFibernet May I have someone call me at my number? When I try customer service, the system doesn't recognise my subscriber number - and so unable to book a ticket. It's surprising that I receive messages relating to billing every month 😎

  • MET86618359
    ME@T (@MET86618359) reported from Hyderabad, Telangana

    @ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them

  • PharmaHealth3
    PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD Internet is NOT working since yesterday (8.09.2022) Kindly rectify the problem immediately. Mobile: 89777 2 777 6 Begumpet – Hyderabad

  • NomulaJaipal
    Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana

    @ACTFibernet I need immediate solution, it's clearly a man made mistake (may be intentional).. how one can do this. I need the reason for cutting my internet cable.

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    The Internet Service Provider @ACTFibernet is one of the worst service providers. For almost 1yr every month I have been raising complaints regarding bad connection no one will respond properly but they charge u full amount even if u face problem from der end.

  • jagadeesh376
    Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana

    @ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap

  • sunnychikky
    Chikky $ (@sunnychikky) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet since morning I am not able to connect to my internet. Would you mind help to resolve it ASAP?? As there is no response #SR10165332792524

  • saradagakasepu
    Raviteja Sunkari (@saradagakasepu) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD Pathetic Internet Service Provider. No internet from last three Days and not even a Single Response from your Team..Do not Trouble your Users. Worst Service...Stop using Act Fiber net

  • sridaliya
    sridaliya (@sridaliya) reported from Hyderabad, Telangana

    @ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue

  • AsawaAnoop
    Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana

    @ACTFibernet No Response yet and the Internet is still not working. Pathetic service.

  • Nayeemish
    Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    @ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?

  • ab_mujeeb_
    Abdul Mujeeb (@ab_mujeeb_) reported from Hyderabad, Telangana

    @ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.

  • GyanDeep67
    Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana

    @ACTFibernet its been more than a week and still no team has came with a solution i need my money refund for this month, no internet since 2 weeks!! @ACTFibernet just check were you are going!! #Bullshitservice

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • harrythemod
    Harry (@harrythemod) reported

    why is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths

  • occupyindians
    Occupy Indians 🇮🇳 (@occupyindians) reported

    @ACTFibernet You run the internet business in Bangalore without having the power backup at Junction boxes? My internet connection went down the moment power went. This is totally unprofessional service from ACT. I would not recommend this company to anyone - A/C No: 102806254925

  • Prakashjiven
    Pj (@Prakashjiven) reported

    I have been facing issues frequently with @ACTFibernet and the service is very poor in recebt times #timetoexploreotherserviceproviders

  • Krishne34975677
    Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported

    @ACTFibernet Kindly escalate to your leadership. There is no call back from technician at all. I dont even know if he is working on the issue.

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I had requested a disconnection, but the issue is with the way it has been handled. My active paid plan had remaining validity, and I need clarity on the status, settlement of the remaining period, and why it was marked as “CX/HT Permission.”

  • Sunshine_Soniya
    SS (@Sunshine_Soniya) reported

    @ACTFibernet ETA shows by 9 pm today however I am told they will see the issue and if not resolved today, they will come in the morning. What were you doing after I raised the ticket for 6 hours?

  • veeransg5
    veerana gowda (@veeransg5) reported

    @ACTFibernet after few months i am facing this issue again, how am i suppose to tolerate this????

  • redblue2504
    Patrick.Bateman (@redblue2504) reported

    @ACTFibernet Hi @ACTFibernet I've sent my registered mobile number via Direct Message. Kindly check and help with the installation. Also, please ensure the installation engineer visits after 7:00 PM tomorrow, as I won't be available before then. Thank you.

  • itzdamu
    Nicebro (@itzdamu) reported

    @ACTFibernet My service request number SR10381378872664. Internet is disconnected for more than 24 hours. No response from customer care. Act very poor service

  • dheeraj_aluju
    Dheeraj (@dheeraj_aluju) reported

    @ACTFibernet It’s been 15 days since my router was collected, and there’s still no refund. First I was told ₹3,100, now it’s ₹2,500, and no one even knows where it’s being processed. Why should customers chase you repeatedly? Fix your broken process and make refunds smooth