ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (25%)
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Total Blackout (5%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable
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Anoop Asawa
(@AsawaAnoop) reported
from
Hyderabad, Telangana
@ACTFibernet Yet again Internet is gone! This is the 6th ticket in a row/month I have raised for Internet issues. Very Very poor service. @ACTFibernetHYD @ActfiberC
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this
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Anoop Asawa
(@AsawaAnoop) reported
from
Hyderabad, Telangana
@ACTFibernet Just speed is not the problem. The Internet is getting disconnected every 30 minutes and my meetings are getting effected. Anyways I have shared my account details with you. Not sure if this finally gets fixed as I have tried to approach you guys every possible ways since 2 month
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Anvesh kaka
(@Anvesh78484679) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD worest network.....
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Anvesh kaka
(@Anvesh78484679) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD worest network in hyderabad. Customer service dnt no how to talk with people...i am facing the issues every month
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city
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Anil
(@anilthandra04) reported
from
Hyderabad, Telangana
The Internet Service Provider @ACTFibernet is one of the worst service providers. For almost 1yr every month I have been raising complaints regarding bad connection no one will respond properly but they charge u full amount even if u face problem from der end.
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k sai vikram kumar
(@sai_vikram) reported
from
Hyderabad, Telangana
@ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .
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Fouziya Begum
(@Fouziyatheeq) reported
from
Hyderabad, Telangana
@ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time
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Mohammed Nayeem Uddin
(@Nayeemish) reported
from
Hyderabad, Telangana
@ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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Anoop Asawa
(@AsawaAnoop) reported
from
Hyderabad, Telangana
@ACTFibernet No Response yet and the Internet is still not working. Pathetic service.
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Mohammed Nayeem Uddin
(@Nayeemish) reported
from
Hyderabad, Telangana
I tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD
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Sunil Jella
(@SunilJella) reported
from
Annāram, Telangana
My Act Fiber net is down from 3 hours, I am also unable to reach the support team via call. I work in night shifts which require huge bandwidth. I also have important scheduled meets today. Need urgent help @ACTFibernet @ACTFibernetHYD @ActfiberC #Actfiber
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem
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Anil
(@anilthandra04) reported
from
Hyderabad, Telangana
@ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
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Girija Shankar Kar
(@girijakarr) reported
from
Medchal Malkajgiri, Telangana
Unprofessional services from @ACTFibernet. Very bad experience so far and not recommended. Technicians doesn't bother about solving issue and keep on wasting time. They can delay a simple 2 minutes troubleshooting for weeks. Don't listen even raising multiple tickets. #Hyderabad
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Mohammed Nayeem Uddin
(@Nayeemish) reported
from
Hyderabad, Telangana
@ACTFibernet what a poor service, i can't speak to customer service even after multiple Attempts, internet doesn't work everyday i should raise a complain ?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish Bharat Jani
(@abJani77) reported
@ACTFibernet Still you haven't resolved the issue.. it's been 3 days now
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through mail since a couple of weeks. I tried reaching out on twitter chat for a couple of days. This is the 8th consecutive day I'm posting my issue in public. When will the issue be resolved? When will I get JUSTICE???
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balasubramani
(@balasub8922) reported
@ACTFibernet Your account details, Name: BALASUBRAMANI THIRUVENGADAM Account No: 103422861722 Username: 103422861722 My Internet is not working in more than hour still no response from ACT TEAM Ticketno.SR10363542567834
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Umesh Shivaraju
(@umesh_anush) reported
@ACTFibernet @ACTFibernet Please resolve this problem lack of Kannada executives. #Kannada When user selects KANNADA executive, invariably a Kannada executive must appear to deliver service. It's obvious & a basic element of a good customer service. #RejectHindi
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Tarun Satapathy
(@taruns08) reported
Hi, I have complained more than 3 times about my internet getting disconnected when power in my locality goes. However, no resolutions. 4th complaint today in the last 3 weeks: SR10163545231806 Please look into this @ACTFibernet @ACTFibernetHYD #WorkFromHome
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Shyam Sunder
(@shyamvicky21497) reported
Hi @ACTFibernet My brother had raised a ticket regarding connectivity within 2 days after getting a new connection (SR10363434488824) . The issue has not been resolved till date. We have been calling the customer care everyday since 09/11/2021. There has been no proper response
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Gaddam Ekaharish
(@GEkaharish) reported
from
Annāram, Telangana
@ACTFibernet my WiFi internet is not working please solve my problem as soon as possible my ph 9160309637 Quthbullapur 55 HYDERABAD
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⚡Mana #Telangana Mana🔥 #TRS🇮🇳
(@RameshHTI) reported
@ACTFibernetHYD can some one fix #Broadband physical connection of ur WAN cable at our premises box @ACTFibernet 24 hours TAT on Ticket resolution is unacceptable
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Raja Anvesh Dasari
(@RajaAnveshDasa1) reported
@ACTFibernet Worst experience with the customer support insted of resolution they give me trouble they took payment and made it to my old account and from 1 week I don't get a response or resolution from them every time I call Ill get a new trouble from then instead of resolution
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murali
(@muralidarsripa1) reported
@ACTFibernet u r the WORST WORST WORST WORST ISP in Hyderabad . I lost internet yesterday at 9am, I have followed up with support/supervisors multiple times but still issue not resolved. VERY VERY VERY VERY BAD SUPPORT EXPERIENCE SR10163538877567 we all applied leave ystrdy/today