ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (26%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 2 days ago |
|
Hyderabad
|
Internet | 5 days ago |
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Hyderabad
|
Internet | 5 days ago |
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Hyderabad
|
Internet | 5 days ago |
|
Hyderabad
|
Internet | 8 days ago |
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Hyderabad
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Rajendar (@Rajendar_Y) reported from Hyderabad, Telangana@ACTFibernet Hi Team, I am unable to reach your support team on mentioned number 7288999999 and 91212 1212. I have raised request no:SR10136647014735 which was closed without fixing and your technical associate who addressed this issue is very rude. Can you kindly arrange a call
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Raj (@Raj2Yu) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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Aamer4373 (@aamer4373) reported from Hyderabad, Telangana@ACTFibernet pls advice on the below ticket no SR10136978219722 . In wake of covid 19 we expect quick and professional service from Act .
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Dattatreya patil (@ganeshdatta143) reported from Hyderabad, TelanganaDear @ACTFibernet its been 8 days now , we have paid for new connection . But till now no response .Operator has been declining. I know we all are being stucked in lockdown . But you employe must have told us before .Now, he is not answering phone. Plz request you to help.
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Mohd Irfan Ali (@Irfaan_8k) reported from Hyderabad, Telangana@ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.
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Raj Krishna (@rajkriShnaWTF) reported from Annāram, Telangana@HathwayBrdband Acc: 1120000574 Might as well go for another ISP. #hathwaybrdband sucks. #actfibernet Coming to you 😂😂
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Raj Kumar (@Raj_Dandla) reported from Hyderabad, Telangana@ACTFibernet my net is working very slow and the connecting is too weak
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Rizwan Ahmed (@RizwanA759000) reported from Hyderabad, Telangana@ACTFibernet I'm unable to reach on CC numbers 9121212121 & 7288999999 I need the resolution on plan upgrade asap Please help Reg number 8143494764
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Raj (@Raj2Yu) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
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Thatavarthi Raja (@rajathatavarthi) reported from Annāram, Telangana@ACTFibernet internet outage since yesterday. Service request raised but the status is closed without resolution. Had to reopen the issue. During this crisis time, connectivity is critical to meet our business deliverables. Please resolve on high priority#SR10137596326502
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Rajesh Harsh (@rajeshharsh4) reported from Sītārāmpur, Telangana@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Dilip Jain (@Rajveer2388) reported from Hyderabad, Telangana@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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Thor (@Thor_hyderabad) reported from Hyderabad, Telangana@ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste
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Krishna Vyas (@imkvyas) reported from Annāram, Telangana@ACTFibernet I was following with one of your agent prabhu prabhakar-I'd 15437 regarding the internet setup and have made a transaction for your data services on friday, he promised me that he will be setting it up by monday but now isn't responding. Help me!
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Raj (@Raj2Yu) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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Raj (@Raj2Yu) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD I raised concern a week back and no one is responding to look in to my issue, authentication error on new device connection, pls help or refund it's high time
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Thor (@Thor_hyderabad) reported from Hyderabad, Telangana@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
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Vinod Jella (@22b1ea5b7b564bf) reported from Karangūda, TelanganaHello @ACTFibernet @ACTFibernetHYD There's no internet from the past 2 days in my area and there is no proper response from your team . I am working from home and how do you expect me work without internet. I need an immediate resolution
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Mohd Irfan Ali (@Irfaan_8k) reported from Hyderabad, Telangana@ACTFibernet shared pic of the same via whatsapp then he accepted to give connection waited for almost 8 days today when have made a call to him he was very rude and asking to wait whenever required will provide connection was reply we got from him very much dissatisfied with act fiber during
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chandan singh (@superb_singh) reported from Izzatnagar, Telangana@ACTFibernet can i know the status and timeline or have you left us without any service..i am not able to use internet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Archana Sreekantaswa (@24arch) reported@ACTFibernet I have called u atleast 10 times but my complaint is not being addressed.Can u ease ensure u arrange a call back nd not add random comments on the ticket -102474209343
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Retweet (@VjayVelpuri) reported@ACTFibernet Service request closed without resolution... I reopened it again... Still waiting for a call back on my issue
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N.Satish Reddy (@NSatishReddy1) reported@ACTFibernet From 2 days I am facing Internet problem(SR10156949125235)Still no one addressed my issue.Not at all satisfied with ACT & Wrost service 😡 I'm currently checking with other ISP's and I'll discontinue your ACT Fibernet connection soon🙏🏻
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vicky khater (@vickyvicky87) reported@ACTFibernet @PMOIndia this sort of fooling game is been played on India and our govt is doing nothing. If not Indian govt then I have to ask help from other source coz I can't get trapped fooled by service provider in India. They charge me for 300mnps speed and provide less than 100mbps.
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sarla agarwal (@sarlaagarwal9) reported@ACTFibernet still not fixed. Give me my deposit money rs 1000 back. Its been over a month now. how much time do you need to refund? is this your service? highly disappointed. what i learned is- ACT dosent refund the deposit money.
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Darshan S Kolekar (@Darshanskolekar) reported@Airtel_Presence @ACTFibernet can you see that they are happy to welcome you and my office will reimburse installation fee as well. I am so done with your net service which goes on and off And more over for 1k you provide speed of 75MBPS and for same or less cost @Airtel_Presence gives 200MBPS
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Retweet (@VjayVelpuri) reported@ACTFibernet @ACTFibernet still no response.. this is absolutely worst treatment.
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Shhyam Ssarda (@ShhyamSsarda) reported@ACTFibernet guys, your service is just pathetic. I gave a shifting relocation request on Tuesday. Your executive has come on Wednesday, who just changed the box and went off saying that it will be resolved in some time. Ticket closed. Contd..
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Pritam (@Pritam00097877) reported@ACTFibernet Act disconnected my internet without intimation. Was informed internet will be active in 4 hours but now its been more than 8 hours and internet is still not working. Have made more than 10 calls to customer care who keep giving false commitments.Terrible experience
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N.Satish Reddy (@NSatishReddy1) reported@ACTFibernet @ACTFibernet It’s been more than 40 hours post raising ticket (SR10156949125235)for no internet. Since then there has been no action on this, called customer care multiple times but no action yet. Request you to kindly cancel my connection and refund.