ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Vikas Rachakonda
(@VikasRachakonda) reported
from
Hyderabad, Telangana
No internet from past one week Pathetic service by @ACTFibernet I have been complaining since a week,the problem persisting again and again..unable to connect from my registered mobile number to complain This is really rediculous I want the solution ASAP else I want my money back
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Kalyan Bharath
(@Black_sheperd) reported
from
Hyderabad, Telangana
@ACTFibernet please suggest me a good broadband connection, because yours is a poor & staff were very rude, not helpful. I have a box connection with 8 users one your executive disconnected our internet & said change your broadband. TKT Number: SR10144320174722
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet my complaint no. SR10143876660862 not resolved yet, more than 24 hours, no updates as well. Kindly help restore my internet.
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Abhijeet Ghadge
(@jeetabhi4444) reported
from
Hyderabad, Telangana
@DoT_India Thank you so much!! I have sent you details of my issue against @ACTFibernet who are troubling with No internet connectivity since 7 days! Please help asap!
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@harsh6363 @ACTFibernet Yea man, same issue again for me in less than 2 weeks! May be time to move to a different service provider.
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Vasavi Krishna Manne
(@ManneVasavi) reported
from
Annāram, Telangana
@ACTFibernet I have raised relocation request on 21 July and no process has been done. I tried calling customer care but that dumb number of yours is always busy. What customer support you guys brag of? Is there anyone in your office who can take up responsibility and resolve.
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet Dear ACT I have been raising complaints regarding slow internet from past one week You guys don't call me and still ame me for ot attending the calls and close the tickets How many tickets I need to raise Poor customer service Insane Disgusting
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet Been waiting for ur update I have lost faith in ur service Will shift to other service provider In next quarter
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10143813517442 is expected to be resolved by 8/6/2020 07:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app. Download
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kashish agarwal
(@Kashish421252) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Need 3 new connections, can you help me? It’s very urgent
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Ramya Sruthi Reddy
(@RamyaReddy1505) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD changed password . Can’t log in with new password . Raised the issue last night . No one is responding . Resolve is as soon as possible .
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avinash
(@avi236910) reported
from
Hyderabad, Telangana
@ACTFibernet the speed of the net is very poor , kindly ask the concerned person to contact .
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Harish
(@HarishRF) reported
from
Annāram, Telangana
@ACTFibernet we have a service issue from yesterday. Ticket is raised yesterday and explained urgency of resolution by calling customer service. Until now, there's no response. Now, when I called again, my call was put on hold and abruptly disconnected. Shame on you #SuckActFiber
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Suman Kumar
(@sumankumarkond1) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Received SR10143308007402 as complaint number for disconnection of services on 25th July 2020 but till now update is not provided and bill is generated. Request to provide update on the status of complaint number SR10143308007402.
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orestes albert
(@orestesalbert1) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet such a huge waste customer care, No connectivity, and an app which has no chating facility. It's not what you promise when u come to give connection. Too slow says 40 Mbps and nothing near to it.
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Suneel Charri
(@CharriSuneel) reported
from
Hyderabad, Telangana
@ACTFibernet IAM FROM RAJENDRANAGAR, BUDVEL I have applied shifting process one week ago but up to now no response from Act fabirnet team neglance and very reckless plz respond and rectify my issue as soon as possible I have ever seen and faced like this irresponsibility company
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Sudhir Reddy
(@SudhirR85782747) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Issue not resolved but ticket closed
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@harsh6363 @ACTFibernet Same issue again for me in less than 2 weeks! I think it's time to move to a different service provider.
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Abhijeet Ghadge
(@jeetabhi4444) reported
from
Hyderabad, Telangana
@ACTFibernet Do you have any shame? All the customers with you are already facing so many issues, and you are trying to grab more innocent people to take your pathetic service? I have no internet since 7 days, no response and no refund yet! Neither you are removing ur connection!
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet That's what your customer care executive said in the afternoon..more than 36 hours passed... weekend is going to end... please see to it issue is resolved soon. TIA.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kambham Venkateswarlu
(@withkvreddy) reported
@ACTFibernet We have very bad experience with ACT in nellore. Weeky twice internet connectivity problem and asking 48h time to resolve. Then when can we use the internet? Only we should pay money but don't expect service? Is this moto of ACT? Ticket number is SR10465673851164
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buzz
(@buzz267buzz) reported
@ACTFibernet @mak_afroz I'll keep tweeting about the Madurai latency issue until you give me a solution. You're just ignoring my complaints so let others know too.
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Venu Reddy
(@VenuRed20124742) reported
@ACTFibernet i didn't just pay for week days i guess. It's not acceptable to repeat the same issue every weekend. Check SR10165669751604 and the previous ticket. Ohh god your customer care no more care's about customer.
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Abhi
(@Abhi41922530) reported
@ACTFibernet @ACTFibernetHYD 9 hrs have passed no internet since morning. Still no resolution. No call frm engineer. U joking after taking full money frm customer? SR10165673972874
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buzz
(@buzz267buzz) reported
@ACTFibernet @Hashtag_Gokul Fix ping in Madurai(chennai gateway) It's been 1 whole month. I'm tweeting everywhere because you're ignoring my complaints.
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js srinivas
(@js_srinivas) reported
@ACTFibernet @PritamBaral9 @ACTFibernet Hello please look into my internet issue, have been calling customer care no response, tweeted here no response, what the hell? This is 4th time in this month that internet is not working ridiculous
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Sushanth Singh
(@SushanthSingh17) reported
@ACTFibernet Iam having a very bad experience from past 2 months . Every week there is connection lost and take 2 days to get it fixed and again on the next week getting the issue . There are no leads no supervisiors who we can talk to regarding the issue . No net as of now .
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buzz
(@buzz267buzz) reported
@ACTFibernet @Chetan90254241 I'll keep tweeting about the Madurai latency issue until you give me a solution. You're just ignoring my complaints so let others know too.
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js srinivas
(@js_srinivas) reported
@ACTFibernet When you will get in touch? If issue happens rarely its acceptable but if its happening like 4 times in a month? Your technical team can’t find a permanent solution to this? How can we reliable in your service while working from home?
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satheesh
(@satheeshgattu) reported
@ACTFibernet it's been more than 13 hours and 20+ connections no internet service please can you assign engineer to resolve. PINCODE:500078