ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@Madhavgmk @ACTFibernet They never do that ...I tried calling them multiple times but ended up with no resolution and they were quite interested in only new connections
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siva kumar
(@sivakumarseo) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's been 24 hrs since I had lost my internet, while I tried calling customer service you guys kept me in a loop of IVR to give feedback to representative without having conversation.
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Krutika
(@krutika_ganeru) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD is the internet down? There is no internet service since an hour . Area: Barkatpura. Pleaseget this resolved asap. Have raised a complaint too.
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet Haven't faced an internet issue that has taken more than 2 weeks to resolve . I have to recharge my stupid @VodafoneGroup sim which also gives terrible speeds . I have lost salary this month . Who's going to reimburse that ?
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Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet This is 2nd time l'm facing this issue in last 3 days.. How can I trust your service..???
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Rizwan Muhammad
(@mdrizwan39) reported
from
Hyderabad, Telangana
@ACTFibernet Unable to connect to internet since morning. Raised a ticket but no updates yet SR10161628302062. Please resolve at the earliest possible now. Unable to work due to the issue. Area: Company bagh, Langerhouz, Hyderabad.
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Jaffar Hussain Meraj
(@Jaffarhusainmla) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I'm trying to reach customer service since 2 days and call gets disconnected after 8minutes!! Expecting a call back but nobody calls... Tickets get closed with solving my issue and nobody cares if I call back...
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Don't give fake promises and wrong information. Please shut down ur service.
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Admirer
(@Shazer958) reported
from
Hyderabad, Telangana
@ACTFibernet what an ******* service. how these bastards are still in the industry. These ************* ask customers to pay on time, but ******** doesn't provide service. **** yourself bastards. I failed my exam because of you.
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swaroop reddy
(@reddy_swaroop) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Ths issue is not resolved yet. Please check with your team and confirm the same with a tweet and also help me out in understanding the exact problem so that it wil be helpful for me to talk to my managers regarding my poor performance due to internet issue.
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Rrajesh Ralabbandi
(@rallabanddi) reported
from
Hyderabad, Telangana
@ACTFibernet None of them responded till now, except throwing a default message. Will anyone respond to my query ? my net is already running dead slow. Do you guys need any other escalation apart from this ?
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Ravindra Guntupally
(@RavindraGP) reported
from
Medchal Malkajgiri, Telangana
Thank you for contacting me @HathwayBrdband , I will wait till today evening weather @ACTFibernet people can able to resolve the issue or not. if not i will send you my details. @ACTFibernet I need the resolution today at any cost.. my office work getting impacted because of diz
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iamzehanpatel 🇮🇳🇦🇺
(@zehanpatel) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD has one of the worst customer care facility by the time the number comes the calls goes blank.
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD No internet connectivity in our community since 2 days and no one from ACT seems to care. Tickets are closed without resolution and supervisors don't attend calls! I wonder when ACT CS got so bad. Been a customer for 11 years!
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@VijayGopal_ @ACTFibernet @ACTFibernet Very useless T&C Very shameful on Ur company I don't see this sought of refund condition. Even I had faced the same issue. Pending since 2 month's. They give fake promises.
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I Had ordered new connection 15 days ago , no response from any of them and I paid the amount on the same day when I ordered it , now they say that will refund u amount what's going on ?? To speak to customer service supervisor I'm on hold since 28 MINS ?101608841776
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet Will you be updating me the reason for this issue and when can I expect your technician to reach here ?
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Arvind Adike
(@ArvindAdike) reported
from
Annāram, Telangana
@ACTFibernet Your app doesn't load..Whatsapp care doesn't respond.. customer care number goes blank.. kya chutiyapa hai ! No internet since yday and can't even reach you guys.
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @ACTFibernet when are you going to fix this , your agent named SANJEEV , he is the one who insisted to pay on the same day and the next day installation promised and its been 15 days he never calls us , only we need to follow him up and whenever we call he says refund.
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Santhosh Kumar
(@Santh0sh7) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Ticket has been raised for the internet issue and informed engineer about fibre cut in New Bhavani Nagar Boduppal. Your competitors iway and excitel solved the issue(fibre cut) but ACT is yet to react. Service is not good and delay. #worstservice
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Chandrashekar Jayaram
(@chandruj93) reported
@ACTFibernet Those who are planning to get Actfibernet connection, be prepared to face callous customer care team and get your time wasted.. @ACTFibernet this is the ticket SR10256704034995 , waiting since April 12 2021.. over a month
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Surari Kiran Kumar
(@kiran_surari) reported
@ACTFibernet @ACTFibernetHYD @ActfiberC I have Slow speed & Internet Disconnection problem from 15 days. These people know how to add additional amount to bill but don't know to resolve the issue. 2G Mobile data Providers are far better than them.
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KK
(@1977_jk) reported
@ACTFibernet customer Service is pathetic. Have to call 5 times for a valid refund and they agree it is valid and yet to still pay it. not sure how much money is being made by not paying valid refunds.
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adityaankana
(@AdityaAnkana) reported
@ACTFibernet does ur company reply when a customer post in public domain I have already kept my registered number and mail but still u ask forbthe second time
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Dr.Chandrashekar Jayaram
(@chandruj93) reported
@ACTFibernet If u guys want to get your time wasted waiting for callous customer care from act.. please use act… otherwise it’s better to avoid
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Ronak Rathod
(@the_dj0nt) reported
@ACTFibernet is there any way we can talk to customer executive on call??
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Kamalarasan k
(@kamalhasan1044) reported
@ACTFibernet @ActfiberC someone from technical team to call me immediately. My net is not working .
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Md Minhāj Uddin
(@md_minhaj) reported
@ACTFibernet Yeah but well after 3 days. Bad turnaround time!
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adityaankana
(@AdityaAnkana) reported
@ACTFibernet i was totally disappointed by ur service i had taken connection last 8 days but still today not even get the activation and negligence of the concern authorities and staff in the area manipulation of talks u people show the enthusiasm to get a client
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Raju Siripuram
(@raajj4u) reported
@ACTFibernet One of the worst experience with you. I started getting Internet frequent disconnect issues from the month of Feb till Mar. Support person has asked me you didn’t raise ticket for each day as we don’t have idea whether you were facing problems or not.