ACT outages and service status in Secunderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Secunderabad, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 21, 12:21 PM GMT+5:30.
- Internet (62%)
- Wi-fi (21%)
- Total Blackout (13%)
- TV (2%)
- Phone (2%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at ACT
ACT is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 27 minutes ago |
|
Hyderabad
|
Internet | 23 hours ago |
|
Hyderabad
|
Total Blackout | 4 days ago |
|
Hyderabad
|
Internet | 5 days ago |
|
Hyderabad
|
Internet | 5 days ago |
|
Hyderabad
|
Internet | 5 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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salma zahoor (@salmazahoor07) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD it's been 24 hrs now we dint get internet connection resolution now even not able to login to ur application
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Mohd akbar (@akbar08755) reported from Hyderabad, Telangana@ACTFibernet Wooo that's a great reply from you.. iam not waiting to listen this type of message..... If there is technically problem they resolve the issue 3 to 4 hours .. may not to take 1 to 2 days .... My boss not paying salary on 26th August 2022. because of my internet issue..
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🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana@ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet Replied you guys. Kindly resolve my issue by the end of the day please
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Ragesh (@RageshQld) reported from Medchal Malkajgiri, Telangana@JioCare worst fibre network, connectivity issue & network disconnects now & then …. If not solved vl switch to @ACTFibernet
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet Its been just 2days after your team helped me with the connection, and now i have not getting internet since morning 6am today!!! How the hell does your team act tackle it on weekends??? Your service is getting really bad and connection too, no doubt with the speed.
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VINAY REDDY B (@VINAYREDDY0643) reported from Annāram, Telangana@ACTFibernet one of the bad internet service ever i have faced I thought act is best but it is not the best if i get Internet for 30mins then another 30mins no Internet what is this type of service i did not experience with Hathway,jio,local network also .
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Shreeram Menon (@Shreeramguy) reported from Hyderabad, Telangana@ACTFibernet Hey i Had raised a request for a connection at Moinabad,but there is no service apparently there from @ACTFibernet as mentioned by a representative on 10th of June .But i still receive calls on a daily basis from your representatives for the same request.Stop Calling
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Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana@ACTFibernet #disappointed with your service for not providing Internet from past 5 days
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana@ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?
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munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana@ACTFibernet yesterday morning itself I've paid for a new connection since no one came installation and ever your executive also not responding properly after payment completed its very horrible and yesterday same time I've get a hathway connection also they completed same day
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet my connection no. Is 101013457797 Your customer service associate keeps call on hold for hours if they aren't aware of resolution. This is pathetic from your firm. And definitely a red flag from customer perspective.
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Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana@ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap
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Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana@ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time
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Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana@ACTFibernet I need immediate solution, it's clearly a man made mistake (may be intentional).. how one can do this. I need the reason for cutting my internet cable.
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govind prajapati (@KsbGovind) reported from Annāram, Telangana@ACTFibernet My ACT connection is on name of miryala raju Registered phone is 9032232002 , 9399990680.... Bustards rascals is ACT providing service for free r for money since 2days iam not getting internet....Bustards no one responding
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported@ACTFibernet @ACTFibernet @ACTFibernet, a cut overhead cable near my house was fixed in just 30 minutes. However, I was subjected to a 24-hour internet outage for this. This is poor customer service.
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M4h1 (@s1ng4m) reportedNo internet for last 3 days after rising ticket SR10381212704044 no body called or updated from act team, when I called the customer support itself doesn't know what is the issue ! Worst team! #ACTfiber I'm being your 9 years customer having an ideato move @ACTFibernet
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Soham Chakradeo (@Soham_Chakradeo) reported@ACTFibernet Even your customer support ivr takes 20 minutes to assign a customer support agent. But sales team contacts in less than a minute. This behaviour is unacceptable.
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Manya Ailawadi (@ManyaAilawadi) reported@ACTFibernet Done. I better get a resolution! Or i am making sure every apartment changes their wifi network!!
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Cha ran (@Charan54928379) reported@ACTFibernet When will my installation be complete. I had called one of your agents and they said i have give a callback to a number which is invalid from my registered mobile number. I need quick resolution.
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MJ (@martiinwrites) reported@ACTFibernet My call to customer care is getting failed . if you don’t refund the ACT due in the screenshot ( attached in previous tweet) , sorry I have no other choice.. i have to escalate this to ACT CeO in LinkedIn..
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abhishek sharma (@abhisheku73) reported@ACTFibernet is useless.... Get a better service provider... @DoT_India @JM_Scindia do something?
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Bhujanga Rao (@bhujangarao0292) reportedInternet stopped working at Vasanth Nagar area. Worst services always by act team @ACTFibernet
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salahuddin liaz (@salahuddinliaz) reported@ACTFibernet Dear Mr Srinivasa Rao, Regarding SR10381155623834, SR10381122654499 My complaints are not attended , for the one week I couldn’t run my office , call centre customer executive not responsive to my calls , feeling helpless please try to recifty the issue As soon as
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Patrick.Bateman (@redblue2504) reportedVery disappointed with the service from @ACTFibernet. I was assured that the installation technician would arrive by 6 PM today, so I took permission from work and came home. It's now past the promised time, and I haven't received any update.