ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (23%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet So bad connection everyday cant sit with this issue and stop my work from home.Either ul fix it with your router as its mor than 1year im using ur service i brought routers youll want ur specific routers then yull get ur router or juz Refund my amount il go 4 airtel
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet What happened, still no one turned up. Disgusting... Even I have mailed to your CEO Bala malladi and sunder raj. No response. I never seen such type irresponsible persons in CEO position..
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet plz send a technician ASAP cant take this internet issues daily
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evilive4ever
(@SUDARSHAN101985) reported
from
Annāram, Telangana
@ACTFibernet worst service provider in Hyderabad, Nagaram. They close the complaint without customers knowledge, no follow up from customer service. More over they charge huge amount then the local internet provider. The speed is never stable and always provide less then mention
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Gaddam Ekaharish
(@GEkaharish) reported
from
Annāram, Telangana
@ACTFibernet my WiFi internet is not working please solve my problem as soon as possible my ph 9160309637 Quthbullapur 55 HYDERABAD
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Syed Hussaini
(@SyedHus89904623) reported
from
Hyderabad, Telangana
@ACTFibernet Still problem not solved
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SYED IBRAHIM
(@ibrahimllb) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Your request SR10163316413204 is tentatively expected to be resolved by 10/23/2021 12:00:00 PM. No response from any act field executive. Not solve the problem till now. Once in a 15 days connectivity issue. Already 30 hours gone.
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet Dear ACTFibernet, sorry we have lost trust on your smooth responses! SLA of 48 hours , no immediate response after 5 escalations on the importance of internet is a bad way of service you are showing to a customer. This is the last time I can take and will definitely move out
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Praveen
(@Praveen5620) reported
from
Hyderabad, Telangana
@ACTFibernet #customerservice #broadband I have raised so many complaints, we are losing connection whenever power goes off, every time ur closing complaint without resolving
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @consumercourtin Respectable consumer court, ACT Has one of the worst customer service! A complaint of no internet has been registered yesterday afternoon and even after agreed service request Sla, they couldnt resolve the issue either and request additional hours
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet I have raised a concern that internet is not working since 5 hrs and no resolution yet!! You are giving a resution time next day while charging whopping amount every month??
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @TRAI @KTRTRS PLEASE ATLEAST RESPOND!! It has been half a day waiting for a solution! Worst customer service
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet How much time u still need. It's been 19 days today. Are u trying to make fool to your customers. If u can't provide better service the tell clearly. We will go with another service providers. We dnt want to make our money waste
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evilive4ever
(@SUDARSHAN101985) reported
from
Annāram, Telangana
@ACTFibernet They never resolve your issue. It's just temporary. Installation person and services people are rude/use inappropriate language for customers. Never allow them when you're alone at home. They are not trustworthy reliable people.
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Kalyan
(@Kalyan25363287) reported
from
Hyderabad, Telangana
@ACTFibernet Every month I'm facing same issue but u people not realising and you people not understand my pain
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet Again No network ...Your ACT Fibernet Ticket no: SR10163563257084 has been registered. Our team will ensure fastest possible action @ACTFibernet ,@ACTFibernetHYD
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet No Call 🤙🏻 back,no rectification of issue,No response until Now,Very BAD Service by @ACTFibernet
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piyush
(@gosarpiyush) reported
from
Hyderabad, Telangana
@ACTFibernet request number SR10163327003154 is taking too much time to resolve,such a worst service
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working from past 2 days. Wasting our time towards toll free number given by @ACTFibernet .Resolve ASAP. Irresponsible approach towards the problem from @ACTFibernet.Already issue has been raised through the act fiber app
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet contd..or else plz refund the amount i vl go for new service provider
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Boopathi
(@Boopathi93) reported
@ACTFibernet Please try to resolve my concerns my issue. Account number 103550092841. Ccare not at all responding. They are disconnecting while speaking. Sometimes, They are informing that transferring the call to next level but no one responding also the call gets disconne
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 117th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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Titanium
(@TITANIUM158) reported
@ACTFibernet Fed up with your connection will shift to JIO next month this time sure. Worst service @ACTFibernet Terrible!!! So this is how you treat your customers! Woww! @ACTFibernet clamming yourself NO1 ISP will not do anything,you should provide a permanent solution goddamnit!
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Indra Reddy Madhuru
(@IndraReddy_9) reported
@ACTFibernet When will this issue resolved ? How many days it takes to resolve??
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HackrzVijay 💻
(@hackrzvijay) reported
@ACTFibernet Internet not working from yesterday i have filed a ticket today morning my ticket SR10164356037784 i got message that issue wille be solved by 15/3/2022 i should wait 1 day to get my issue resolved....? time is money? please I need quick resolution Thanks!
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Abhishek
(@AKOO71) reported
@ACTFibernet You guys should be ashamed of yourselves...bloody pathetic buch liers scamming and traumatizing with ur ****** services. Fukin how much are we supposed to wait for our services to get resumed. Just ensure us the resolutions..and vanish..that's the template for customer support 😡
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VIVEK SACHAN
(@VIVEKSA81301947) reported
@ACTFibernet : I request for relocation of my connection on 10th of March SR no : SR10164316520474 Such an unprofessional team, Till now it's not done and have no direct contact number to even contact directly. Did a big mistake by paying 6 months advance. Worst Ever service
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Crixus
(@_UndefeatedGaul) reported
@ACTFibernet U guys hve one of the worst customer service I evr had. you've only given false commitments from day one. Couldn't even give a connection in 2 weeks but gave commitment of giving it in 2 days. And your POC aren't even picking up calls to cancel and refund. Frustrated
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Abhishek
(@AKOO71) reported
@ACTFibernet Something that u guys from yesterday is saying is put on top priority....hasn't bee resolved after 30 hrs....your pathetic service is for everyone to see on Twitter. Changing the service without fail from next month. Had tried to be patient in these 30 hrs...but to no avail😡😡
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Titanium
(@TITANIUM158) reported
@ACTFibernet INTERNET NOT WORKING!!!🙄😑 no proper resolution nor a perfect answer from your customer care! Frustrated with your goddamn connection ! Once check your history, how times I've raised a ticket. PLEASE STOP THIS KIND OF CRAP!