ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD
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Krishna Chaitanya B
(@kcr_banda) reported
from
Annāram, Telangana
@ACTFibernet Worst team I have ever seen
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.
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anurag reddy
(@anuragr58769582) reported
from
Hyderabad, Telangana
@ACTFibernet Even today Iam facing sooooo much Problem @ACTFibernet
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Salabath
(@SalabathMalik) reported
from
Hyderabad, Telangana
@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412
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Madhusudan Manda
(@MadhuManda) reported
from
Medchal Malkajgiri, Telangana
Hi @ACTFibernet can u help install my connection. It’s been 6 days since I paid and the dates have been shifting on a daily basis. Pls give a fixed timeline . A/c no 101380107409
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Citizen with Social Responsibility
(@WithCitizen) reported
from
Hyderabad, Telangana
@ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed
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Krishna Chaitanya B
(@kcr_banda) reported
from
Annāram, Telangana
@ACTFibernet Bloody solve the issues of the customers 1st
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Subhash Keer #StayHome
(@subhashkeer) reported
from
Hyderabad, Telangana
@ZEE5India I want to cancel my premium account subscription. Could you please help me out. Thanks, CC: @ACTFibernet
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Jithendra Kulakarni
(@Jithend83418308) reported
from
Hyderabad, Telangana
@ACTFibernet I got conctn on 13Apr20 lctn Sharada Nagar Mhptm Hyd ordered wit wifi router.thy hav conctd and actvd but didn't receive wifi router.if i try to reach sales team thy gave me another technician nbr(9553644113kumar)its swtchd off. Pathetic service which I nvr expected
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Paulami Sen
(@Paulami309) reported
from
Hyderabad, Telangana
@ACTFibernet Hello! WiFi isn’t connecting for hours now! Bill fully paid and tried to switch it on and off numerous times. Can’t connect with customer service as well. Please tell us what to do
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vijaybhasker Reddy
(@vijaybh37565913) reported
from
Annāram, Telangana
@ACTFibernet Hi, ActFibernet, Here is is my ID and details required I have issue with internet connection since few days and could not reach you, can you fix the issue and do me the needful to the earliest possible. Thank you. ID: 101598122697 Location: pedda amberpet
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Shashwat Gehenwar
(@shashwat1983) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet first complaint number SR10138138554762 raised on 8th. raised another one today SR10138448405302. The net keeps dropping & not consistent. There was no feedback call & the issue closed from your side. Request u to kindly look into it as internet today is our lifeline
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Kalyani Sharma
(@KalyaniMuktevi) reported
from
Hyderabad, Telangana
@D5habib @Ilovehyderabad @nuts2406 @smileysnaps @raziasworld Their call center has very limited resources ..As per the CEO @ACTFibernet mail rec'd ..So it might take it's sweet time to get the issue resolved
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Sanghamitra Malik
(@Ilovehyderabad) reported
from
Hyderabad, Telangana
@D5habib @KalyaniMuktevi @nuts2406 @smileysnaps @raziasworld @ACTFibernet I hope the problem gets resolved tomorrow.
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Sarang Pokhare
(@sarang143u) reported
from
Annāram, Telangana
@ACTFibernet No ur excecutive just called and asked wether internet is complete ng or not he did not talked about the plan upgradation ..and did not listened to me when I was trying to tell....still my issue is not addressed
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Noor Arman
(@NoorArman4) reported
from
Hyderabad, Telangana
Hey @ACTFibernet, this is keep you informed that internet speed is very down. I called so many times to the concern person. Could you please resolve the issue ASAP.
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Rohit Rawat
(@rohit11rawat) reported
from
Nerādmet, Telangana
@ACTFibernet raised a Complaint Ticket for internet not working thru your App 👍 But how do I raise a complaint for poor customer service 🤔 #COVIDー19 #wfh #poorcustomerservice
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Hi, I'm fed up. Tweeting you. Just reply here but issue hasn't been solved at all. Please call me 9030020488
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Subhash Reddy Aedla
(@sraedla) reported
from
Hyderabad, Telangana
@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deva Raj
(@dev_raju) reported
@ManaManikonda I'm facing issues with @ACTFibernet from the last 6 Days. No solution provided. This is literally a very bad service. Not sure what they are waiting for. And I do get a message daily that connection will be restored by 9PM today. And this is repeating from day 1.
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Ujjaval
(@joshiujjaval7) reported
For 15 days ACT internet works on & off. Asked for refund, support said: 'No refund, do whatever you want.' I have the call recording & will move to consumer court. #ACTFibernet #WorstISP
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imtiaz Immy
(@imtiazabdulham1) reported
@ACTFibernet @ACTFibernetHYD Your internet service disconnects every other week, disrupting both our work and children's education. These constant outages are unacceptable, and I am thoroughly dissatisfied with your service SR10176807848924
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§NEERAJ KUMAR§
(@NEERAJ_FORYOU) reported
@ACTFibernet What is the update, from your team I got an information that it will take 1 more week to service restore. Please refund all my money.. If you don't have proper BCP.. WORST OF YOU
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Raj_
(@Raj50664520) reported
@ACTFibernet It's been 5 days we are facing internet down issue. Everyday you're giving the timeline for fix but it's not happening. What happened between you and Hyderabad government we don't know. We are suffering here. It's impacting our work
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Dr Generation Uno
(@KayKay390160) reported
@JioCare Damn. Sure i was checking your website only. Would dm with pincode . Bye bye @ACTFibernet , am switching
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Sree Sai Raghava
(@Iamsreesai) reported
@ACTFibernet @ACTFibernetHYD @ACTFibernet It’s been 4 days and you keep increasing the ETR! Worst ISP
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Ravindra Kumawat
(@LoyaltyBanker) reported
@ACTFibernet One more day passed but no resolution yet. Will you be able to restore internet or not? Tell clearly and what will happen on 1st when new bill generates? Do you expect us to pay that?
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Anwar
(@hanwar444) reported
@ACTFibernet internet down for 24 hours now, no resolution, no call, no technician visit!!! Your ACT Fibernet Ticket no: SR10176807600684 has been registered. Our team will ensure fastest possible action
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§NEERAJ KUMAR§
(@NEERAJ_FORYOU) reported
@ACTFibernet Note: refund all my money too .. Which I have paid for this package. No deduction, if any hidden or deduction happens, I may take help of law.