ACT outages and service status in Secunderabad, Telangana
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Secunderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 9, 4:22 PM GMT+5:30.
- Internet (53%)
- Wi-fi (32%)
- E-mail (11%)
- Total Blackout (5%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
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Internet | 12 hours ago |
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Hyderabad
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Total Blackout | 1 day ago |
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Hyderabad
|
Internet | 1 day ago |
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Hyderabad
|
Internet | 2 days ago |
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Hyderabad
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Internet | 3 days ago |
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Hyderabad
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Wi-fi | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Khakashan Begum (@KhakashanBegum) reported from Hyderabad, TelanganaIt's very disappoint to inform you that I m moving airtel board band connection on next month bill cycle. I rating actfibernet zero on service parts.
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet Okay I’m waiting for your call and proper resolution
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Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, TelanganaI changed my home and accordingly changed my net connection to new location, got connected in noon yet unable to access Internet, raised complaint but of no use. @ACTFibernetHYD @ACTFibernet giving regular trouble, atleast once a week it won't work atleast for few hours.😑😭🤢
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Jayanth Rinkoo (@RinkooJayanth) reported from Hyderabad, Telangana@ACTFibernet please solve the connection issue of ticket no. SR10164493584814 of Hyderabad asap #ACTFiberNet #ACT
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Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana@ACTFibernetHYD Hi Actfibernet Just to inform in old city your network connectivity is very low after paying for 150Mbps still I m getting 90mbps. I have raised so many complaints but no use. No proper resolution this day that day only commitment but no resolution
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govind prajapati (@KsbGovind) reported from Annāram, Telangana@ACTFibernet If u dont bad works from and resolve the issue soon
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana@ACTFibernet what a poor service, i can't speak to customer service even after multiple Attempts, internet doesn't work everyday i should raise a complain ?
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Shreeram Menon (@Shreeramguy) reported from Hyderabad, Telangana@ACTFibernet Hey i Had raised a request for a connection at Moinabad,but there is no service apparently there from @ACTFibernet as mentioned by a representative on 10th of June .But i still receive calls on a daily basis from your representatives for the same request.Stop Calling
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Anil (@anilthandra04) reported from Hyderabad, TelanganaThe Internet Service Provider @ACTFibernet is one of the worst service providers. For almost 1yr every month I have been raising complaints regarding bad connection no one will respond properly but they charge u full amount even if u face problem from der end.
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Rabbani Ahmed (@Ahmed21Rabbani) reported from Hyderabad, TelanganaWow my problem is solved by Mr Vijay from customer care executive from Hyderabad Banjara hills road no 10 wow super I was facing login from 10 days he resloved my issue with in 2 min I like appreciate him please hire this kind of agent's @ACTFibernet
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet my connection no. Is 101013457797 Your customer service associate keeps call on hold for hours if they aren't aware of resolution. This is pathetic from your firm. And definitely a red flag from customer perspective.
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Sumeet Somani (@somanisumeet) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet BROADBAND INTERNET SERVICE WORST IN HYDERABAD CITY AREAS LIKE MOOSAPET RAILWAYGOODSHED ROAD. EVERY WEEK SAME ISSUE INTERNET CONNECTIVITY GOES NULL BUT NO RESOLVEMENT. @consumerforum_
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet No Response yet and the Internet is still not working. Pathetic service.
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Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana@ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.
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Anil (@anilthandra04) reported from Hyderabad, Telangana@ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue
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Madala Vinesh (@VineshMadala) reported from Annāram, Telangana@ACTFibernet Every month there is problem please ivl pat this month bill and ivl remove the net it's very irrating
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaAgain the same issue no one responded irritating @ACTFibernet @ACTFibernet
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Mohammed Osman (@Mohammed7993101) reported from Hyderabad, Telangana@ACTFibernet Your ticket SR10165829312154 is tentatively expected to be resolved by 10-Sep (DD/MM) between 16:00 to 19:30. Team ACT 3 days completed for this ticket issue not solved yet i will discontinue my connection from @ACTFiberne worst broadband service I have ever seen.
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Seetharaman (@Indiansheart) reportedTotal apathy to customer service requests. Ticket raised two days back not attended to. #ACTFibernet. Interest shown for taking new connection. Post sales services pathetic. SR10381777807054
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Viresh Uberoy (@viresh_uberoy) reported@ACTFibernet it’s been 5 days since I raised a relocation request, and your technician hasn’t visited nor is he picking up my calls. I’ve been waiting since he’d said he’d be here today morning, and even after making repeated calls to your customer care, no resolution. Pathetic
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Ishwar Achanta (@ishwarachanta) reported@ACTFibernet Bravo @ACTFibernet , 24 hours on and still no resolution. What gives? Seriously you cannot be this incompetent? It’s a simple matter of fixing whatever is broken, no rocket science here. It’s a waste of time and money taking you to consumer court. Just have to suffer you’ll!
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VJ Saravana SP (@vsivasaran008) reportedAre @ACTFibernet is working? App even not working and poor speed and customer service! Not even able to talk to a customer executive through app! Worst service ever!
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Ankit Kulkarni (@AnkitKul1890) reported@ACTFibernet such a pathetic service and pure incompetece from your team. 5 escalation, 2 hours spent over phone call, 8+ calls to your team. Every agent says 24 hours since last 4 days . 0 accountability and 0 ownership. No value of customers #internet SR10281728990184
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Manish Aggarwal (@ManishAggarwa11) reported@ACTFibernet Hi team, I do not know how you were unable to reach me through out the time scheduled I mentioned even when I do not have a missed call. My concern is that I have never requested for renewal of connection yet you billed me. Is your connection prepaid or postpaid
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Haiku (@riceofsushi) reported@ACTFibernet @FiberAct Why does your internet stop working for a little drizzle? It's the same issue over and over again. SR10281705747454 Our 3months plan is over and we are thinking to switch to @AirtelFiberBng based on the resolution time and the recurrence
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Eng Tan (@EngTan7) reported@ACTFibernet Paid ₹8,476 on Aug 23 for 6 months to upgrade from 75 Mbps to 400 Mbps. 5 days later, the plan is still not upgraded. I’m being charged for the new plan while receiving the old service. No proper update from ACT. Extremely disappointing.
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Shiva Prakash (@Shiva_Prakash_M) reportedIt would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility
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Aman Kumar (@locate_aman) reported@ACTFibernet @ACTFibernet please cancel my connection and process refund which should also compensate 3 days of downtime.