ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet I have been using your services for long now. My fiber connection is cut and no one has addressed it since yesterday morning. Numerous calls to the call centre have been of no help. My work is affected. Need immediate response #badservice #disappointed
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet it's day 3 of no internet. People are just calling us and taking details and then nothing. Absolutely no response. We have told that a tech person would need to visit us but no action! How is it that you're so particular about bill payments but not about resolution
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet the problem that started yesterday with our WiFi is still on. Not sure why no one's responded nor visited/called yet. Right now in work from home scenario this is such a troublesome thing to happen
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Prem Piyush Goyal
(@prempiyush) reported
from
Hyderabad, Telangana
People in Hyderabad who have ACT Fibernet connection @ACTFibernet, is your internet working? Their app and website is down as well.
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet bhai phone kab lagega Sick of complaining Pathetic service Internet is dead slow Why can’t u guys understand when we are working from home
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ramesh kumar mudiraj
(@mudirajrk) reported
from
Hyderabad, Telangana
@ACTFibernet @trai March 2020 disconnected Act Id. 101000534947 but still renewal reminders SMS being received. Please remove my mobile no. From above Id. As I have taken new Id for my mobile no. Please attend immediately as I am not able to login for my new ID.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Fellow users in our area are also facing similar problem and apparently no one is responding.
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Veturu Saravana Kumar
(@veturusk) reported
from
Annāram, Telangana
@ACTFibernet from past 4 days I am not getting internet and I called to your customer care no one is responding is this right way to treat your Customers.. Need answer @ACTFibernetHYD @ACTFibernet
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet You don’t connect me to anyone to speak about my issue. Escalation to team leader not happening. Contact details of field engineers not being shared. Request for call back not being honoured.
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Gangadhar
(@Gangadharperala) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, past 4days Internet services are barred, as per your commitment resolution 48hrs. But no response as such. It’s the ACT is going to shutdown? If yes I will look for other ISP provider. My registered mobile:8008215252.
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet Please help me
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Please help us with the issue. It's not resolved yet and it's really needed for our work
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Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I've been hung upon twice this morning by your agents. 17 days and about 15 SRs for 1 issue. This is not fair business ACT. I need someone to call me now before I make things worse..
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shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
@ACTFibernet There is no connectivity since yesterday. And no one bothered solve the issue. This is 2nd time within 3 weeks. We all know how we are working right now. And without internet it becomes miserable. At onside you talk about speed and service the other side no response.
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@ACTFibernet I already have ACT connection and disappointed with the service. So checking on alternate service providers
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saifulla khan
(@saifkhanhyd) reported
from
Hyderabad, Telangana
@ACTFibernet yesterday after 3 days connection restored again today from 6:30 pm Not able to use internet , what is this ?? we are facing problems as we r working from Home, Kids attending Online Classes.Act service is not like earlier.
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Rohit
(@ARKSCEO) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD kindly update me the status , whether they are going to fix the connection, or refund the amount !
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT my request no SR10148421080642 our wifi is not working within every 15 days we face network problem during children’s classes it is making so much disturbance,on Diwali occasion we r facing net problem unable to wish our family n all plz take an action abt
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Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I just did. And also provided you context on my issue.. pls help.
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Ganesh vip 309
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet I am unable to access the internet? Wht would be problem?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prabash Kumar
(@PrabashKumar11) reported
Dear @ACTFibernet , My wifi is disconnecting frequently and it's hard to manage my work. Even if it is connected I am not getting proper network. Can't even raise a ticket from your app. Please let me know what all details are required, so you can arrange a engineer.
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Rahul Dewangan
(@dewanganrahul7) reported
@ACTFibernet I have a service related issue which is not resolved yet upon multiple follow up. It should not take 72 hours to change the plan. Need to upgrade with technology. PS: Previously, call executive misguided that account is active till 2 Jun.
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Daksh Kaushik
(@DakshKaushik4) reported
@ACTFibernet Why the internet stopped working on every alternative day.. Why u guys don't give a permanent fix.. Why customer has to report about internet everytime.. Thats why India is not progressing because people are busy in raising concern to the companies.
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Santosh Gupta
(@Santosh89594977) reported
@ACTFibernet @KRISHNA83138665 Account Number is 102647866951 Userid is 102647866951. Ticket details for your reference Ticket No:SR10264854085384 . Please resolve internet issue.
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Surender V
(@Suren483) reported
@ACTFibernet No internet for more than 2 days again…still no action has been taken against SR10164850116994 yet. It’s troubling me to do WFH. Kindly apply permanent fix and ensure the resolution within 24hours always.
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@JK
(@SaxenaJeetesh) reported
from
Malīhābād, Uttar Pradesh
@ACTFibernet I have surrendered ACT fibernet coz no service available in the area. Requested for refund, but complain is closed without refund.
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Veerangan
(@Veeranganj) reported
@ACTFibernet : are the services down in Bangalore Jayanagar area? Not able to access internet. #ACTFibernet
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SOORYAN
(@saisooryan) reported
@ACTFibernet whats happening? Have paid the Broadband bill still it shows as due. Tried to raise support ticket in your app, but it shows account is suspended so we cant use the app itself. Needs immediate action pls. Payment ID: 202205153230194157941GANOVVGW9, paid on 15.05.22
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srihari
(@sriharisaranga) reported
@ACTFibernet Payment was made on 2nd May. Support team confirmed they cannot install, I confirmed to refund on 5th May. Today it's May 18th, Its 13 days. Still not refunded. Here is latest ticket Your refund ref. ID is SR10164828045965.
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Kumar Anand
(@anand1516) reported
@ACTFibernet your employee Name Ranjan calling me daily and telling i am going to disconnect your service. Its very irritating for me as a customer.