ACT Outage Report in Secunderabad, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at ACT
ACT is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider
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avinash
(@avi236910) reported
from
Hyderabad, Telangana
@ACTFibernet the speed of the net is very poor , kindly ask the concerned person to contact .
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Rashedshaik
(@Rashedshaik82) reported
from
Hyderabad, Telangana
@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.
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Suman Kumar
(@sumankumarkond1) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Received SR10143308007402 as complaint number for disconnection of services on 25th July 2020 but till now update is not provided and bill is generated. Request to provide update on the status of complaint number SR10143308007402.
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@harsh6363 @ACTFibernet Yea man, same issue again for me in less than 2 weeks! May be time to move to a different service provider.
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Sudhir Reddy
(@SudhirR85782747) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Issue not resolved but ticket closed
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet That's what your customer care executive said in the afternoon..more than 36 hours passed... weekend is going to end... please see to it issue is resolved soon. TIA.
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Ramya Sruthi Reddy
(@RamyaReddy1505) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD changed password . Can’t log in with new password . Raised the issue last night . No one is responding . Resolve is as soon as possible .
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Vikas Rachakonda
(@VikasRachakonda) reported
from
Hyderabad, Telangana
No internet from past one week Pathetic service by @ACTFibernet I have been complaining since a week,the problem persisting again and again..unable to connect from my registered mobile number to complain This is really rediculous I want the solution ASAP else I want my money back
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orestes albert
(@orestesalbert1) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet such a huge waste customer care, No connectivity, and an app which has no chating facility. It's not what you promise when u come to give connection. Too slow says 40 Mbps and nothing near to it.
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet Been waiting for ur update I have lost faith in ur service Will shift to other service provider In next quarter
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Vasavi Krishna Manne
(@ManneVasavi) reported
from
Annāram, Telangana
@ACTFibernet I have raised relocation request on 21 July and no process has been done. I tried calling customer care but that dumb number of yours is always busy. What customer support you guys brag of? Is there anyone in your office who can take up responsibility and resolve.
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet my complaint no. SR10143876660862 not resolved yet, more than 24 hours, no updates as well. Kindly help restore my internet.
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Suneel Charri
(@CharriSuneel) reported
from
Hyderabad, Telangana
@ACTFibernet IAM FROM RAJENDRANAGAR, BUDVEL I have applied shifting process one week ago but up to now no response from Act fabirnet team neglance and very reckless plz respond and rectify my issue as soon as possible I have ever seen and faced like this irresponsibility company
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10143813517442 is expected to be resolved by 8/6/2020 07:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app. Download
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@harsh6363 @ACTFibernet Same issue again for me in less than 2 weeks! I think it's time to move to a different service provider.
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet Dear ACT I have been raising complaints regarding slow internet from past one week You guys don't call me and still ame me for ot attending the calls and close the tickets How many tickets I need to raise Poor customer service Insane Disgusting
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kashish agarwal
(@Kashish421252) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Need 3 new connections, can you help me? It’s very urgent
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swathi kanuganti
(@swathikanuganti) reported
from
Hyderabad, Telangana
Need to contacr customer support for bill adjustment. Power bill hasn't been provided. Account No : 101002880165 Customer care number is not reachable, also sent an email however no response. @ACTFibernet
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Internet down since morning due to your server issue please help
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dinesh kumar
(@dkthelearner) reported
@ACTFibernet need money not customers satisfaction. Customers please go for @JioFiberVoice @airtelindia company connections don’t go for ACT. Stop cheating the customers. Worst service....
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Vignesh Sadhasivam
(@vignesh0606) reported
As per my account, the internet speed should be 100Mbps but my current speed is just 20 to 40Mbps. This is really frustrating and I’m so disappointed with ACT fibernet service. I'm paying around 1000RS every month but I'm unable to use a proper internet connection. #ACTFibernet
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Nithin N
(@tinfab04) reported
@ACTFibernet You know THIRD CLASS is what your service is, third class is the least i can comment. Have no respect for the customers at all, no response just absolute piece of **** service. No call from technical team, no issues resolved, just namesake servicing.
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Danny
(@Dannydancewidme) reported
@ACTFibernet @ACTFibernetHYD can someone please help and fix my internet issue?? This has been going in circles without any solution!
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Sûryã Krîshñå
(@SuryaKr18627502) reported
@ACTFibernet I am in the middle of the work and my internet goes down. I just contacted your customers service they are saying me wait for 24hours. Every month this is happening and every month I am raising a ticket and waiting for 24hours.
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Rabbani Ahmed
(@Ahmed21Rabbani) reported
from
Rājendranagar, Telangana
I have one account with @ACTFibernet but when I am calling to act customer care ivr saying i have two accounts with @ACTFibernet so I called customer care they saying one account my name Rabbani Ahmed City: Hyderabad
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Aneesh
(@aneesh85) reported
@ACTFibernet No internet since 2 days at home and your support and engineering team have been a sorry figure. No resolution and not answering calls. Cheap !
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venkat Swaraj
(@gswaraj65) reported
@ACTFibernet What you are looking into customer responsibility
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Clippers-Slippers
(@BacchanBall) reported
Can you please help? @ACTFibernet
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Vignesh Sadhasivam
(@vignesh0606) reported
@ACTFibernet @DoT_India #actfibernet #act For the past few months, I've been facing internet issues frequently and I've raised complaints many times but it’s not yet resolved. My internet speed is very low and 4 to 5 times my connection got disconnected....