ACT outages and service status in Secunderabad, Telangana
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Secunderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 20, 6:11 PM GMT+5:30.
- Internet (65%)
- Wi-fi (24%)
- Total Blackout (9%)
- Phone (2%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
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Internet | 5 hours ago |
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Hyderabad
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Wi-fi | 1 day ago |
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Hyderabad
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Internet | 1 day ago |
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Hyderabad
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Internet | 2 days ago |
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Hyderabad
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Internet | 2 days ago |
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Hyderabad
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Internet | 3 days ago |
Nearby cities with recent reports
13 recent signals
Community Discussion
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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salma zahoor (@salmazahoor07) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD it's been 24 hrs now we dint get internet connection resolution now even not able to login to ur application
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
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Achyut Menon "AK" (@achyutmenon) reported from Hyderabad, Telangana@ACTFibernet May I have someone call me at my number? When I try customer service, the system doesn't recognise my subscriber number - and so unable to book a ticket. It's surprising that I receive messages relating to billing every month 😎
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network in hyderabad. Customer service dnt no how to talk with people...i am facing the issues every month
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shabazkhan (@khanshabaz20) reported from Hyderabad, Telangana@ACTFibernet ITS A WORST NOT RESOLVING MY COMPLAIN COMPLETEY ONE MONTH IS OVER NOT YET OFFICIAL OF ACT FIBER NET NOT CALL ME
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet Just speed is not the problem. The Internet is getting disconnected every 30 minutes and my meetings are getting effected. Anyways I have shared my account details with you. Not sure if this finally gets fixed as I have tried to approach you guys every possible ways since 2 month
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet I just checked your team what is the status. Team said material need to come from kukatpally and issue spot Pragatinagar hardly takes 30 mins but till not arrived since approx 4 hrs and your team still waiting for it with no work is this the way working as priority?
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .
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Madhu Karnati (@UrLecturerMadhu) reported from Annāram, TelanganaDear @ACTFibernet how many times in a week disturbence in network failure, again it takes to rectify 24hr ticket no. Your ticket SR10164461484874 is tentatively expected to be resolved by 28-Mar between 19:30 to 21:00. Team ACT
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Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana@ACTFibernet @ACTFibernet I did not get any response so far. Yesterday I called customer care and they promised that issue will get resolve by morning but no luck. Its been more than 12hrs when this will get address?
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet your representative called me few days back and after discussion he said some discount will be given and it will reflect in 2 days but it’s still doesn’t and you suspended the service . Can you help immediately
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VINAY REDDY B (@VINAYREDDY0643) reported from Annāram, Telangana@ACTFibernet one of the bad internet service ever i have faced I thought act is best but it is not the best if i get Internet for 30mins then another 30mins no Internet what is this type of service i did not experience with Hathway,jio,local network also .
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Shiva Reddy (@shivapr543) reported from Medchal Malkajgiri, Telangana@ACTFibernet Internet not working on holidays sucks. Not sure why it troubles only on sundays. Solve it soon Ticket- 101647203895
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Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana@ACTFibernet Your ACT Fibernet Ticket no: SR10164431621604 has been registered. Very pathetic service .. no power backup ..complaint closed with out resolving
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Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana@ACTFibernet I need immediate solution, it's clearly a man made mistake (may be intentional).. how one can do this. I need the reason for cutting my internet cable.
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Rabbani Ahmed (@Ahmed21Rabbani) reported from Hyderabad, TelanganaWow my problem is solved by Mr Vijay from customer care executive from Hyderabad Banjara hills road no 10 wow super I was facing login from 10 days he resloved my issue with in 2 min I like appreciate him please hire this kind of agent's @ACTFibernet
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Innu_buddy..! (@ursInnuBuddy) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD what a wrost system is handling with you ppl..never ever again with @act #acting in hyd location..
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navfinallyme (@Navkanth1) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD need help can you please remove the box which is installed at my residence...
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🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana@ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ik (@doomerpills) reportedHad a horrible experience dealing with @ACTFibernet today in delhi, the wifi has not been working for 2 straight days now and to make matters worse, their "customer support reps" refuse to pick my phone or reply to my many many messages.
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shree sen (@shreesen69) reported@ACTFibernet your service was down for 2 days and today as well. I hope these 3 days will be calculated before you generate the bill?
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Abhijeet (@vAbhijeet07) reported@ACTFibernet i want to disconnect from this pathetic service.
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rahul thakur (@rahulthakur000) reported@ACTFibernet Until I receive money I won’t give those boxes. Remember that i have read people review how u guys trouble customers for refund. Good condition?? You guys should br ashmed of your service
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karthik valluri (@vamsivallurik) reported@ACTFibernet I have reopened the ticket. Hope commonsense prevails. All I am asking is sending me in writing on whatever is being told on phone, if they can't address it. If they are not willing to write down whatever they are saying,it means they are not truthful.
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kumaraswamy p (@Kumaraswamyp86) reported@ACTFibernet @ACTFibernet Thank you very much for all your support. I have received the refund, and my issue has been resolved successfully.
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Unfiltered Pahadi (@sidhePaHadseee) reported@ACT_Issues @ACTFibernet Continuous internet outages. This morning, the electricity department cut the internet cables. All service providers had to replace the wires. Your service is pathetic despite 100 calls, you still don’t have the time and manpower to resolve the issue.
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Lᴀᴛʜᴇᴇғ Aʙᴅᴜʟ (@LatheefAbdul13) reported@ACTFibernetHYD @ACTFibernet What a service from you? My internet has been cutoff since yesterday and no resolution yet. Technicians doesn't call back and thry don't pick calls.
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience
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Jainesh Patel (@jaineshbp) reported@ACTFibernet Why do I have to make over 10 calls and wait for hours on call to get a Wifi installed (despite after making a payment)? Absolutely terrible service No one from backend or escalations team even calling back after several escalations!