ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Jithendra Kulakarni
(@Jithend83418308) reported
from
Hyderabad, Telangana
@ACTFibernet I got conctn on 13Apr20 lctn Sharada Nagar Mhptm Hyd ordered wit wifi router.thy hav conctd and actvd but didn't receive wifi router.if i try to reach sales team thy gave me another technician nbr(9553644113kumar)its swtchd off. Pathetic service which I nvr expected
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anurag reddy
(@anuragr58769582) reported
from
Hyderabad, Telangana
@ACTFibernet Even today Iam facing sooooo much Problem @ACTFibernet
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Kalyani Sharma
(@KalyaniMuktevi) reported
from
Hyderabad, Telangana
@D5habib @Ilovehyderabad @nuts2406 @smileysnaps @raziasworld Their call center has very limited resources ..As per the CEO @ACTFibernet mail rec'd ..So it might take it's sweet time to get the issue resolved
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vijaybhasker Reddy
(@vijaybh37565913) reported
from
Annāram, Telangana
@ACTFibernet Hi, ActFibernet, Here is is my ID and details required I have issue with internet connection since few days and could not reach you, can you fix the issue and do me the needful to the earliest possible. Thank you. ID: 101598122697 Location: pedda amberpet
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Subscriber, Services to your ACT plan A-Max 425 are scheduled for suspension tomorrow as dues of Rs. 501.5 remain unpaid. Request immediate bill payment via ACT Selfcare Portal, Mobile App or ACT website to avoid uninterrupted service. -Team ACT
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Sanghamitra Malik
(@Ilovehyderabad) reported
from
Hyderabad, Telangana
@D5habib @KalyaniMuktevi @nuts2406 @smileysnaps @raziasworld @ACTFibernet I hope the problem gets resolved tomorrow.
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Madhusudan Manda
(@MadhuManda) reported
from
Medchal Malkajgiri, Telangana
Hi @ACTFibernet can u help install my connection. It’s been 6 days since I paid and the dates have been shifting on a daily basis. Pls give a fixed timeline . A/c no 101380107409
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Salabath
(@SalabathMalik) reported
from
Hyderabad, Telangana
@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Hi, I'm fed up. Tweeting you. Just reply here but issue hasn't been solved at all. Please call me 9030020488
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Subhash Keer #StayHome
(@subhashkeer) reported
from
Hyderabad, Telangana
@ZEE5India I want to cancel my premium account subscription. Could you please help me out. Thanks, CC: @ACTFibernet
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Krishna Chaitanya B
(@kcr_banda) reported
from
Annāram, Telangana
@ACTFibernet Bloody solve the issues of the customers 1st
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Subhash Reddy Aedla
(@sraedla) reported
from
Hyderabad, Telangana
@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up
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Noor Arman
(@NoorArman4) reported
from
Hyderabad, Telangana
Hey @ACTFibernet, this is keep you informed that internet speed is very down. I called so many times to the concern person. Could you please resolve the issue ASAP.
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Shashwat Gehenwar
(@shashwat1983) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet first complaint number SR10138138554762 raised on 8th. raised another one today SR10138448405302. The net keeps dropping & not consistent. There was no feedback call & the issue closed from your side. Request u to kindly look into it as internet today is our lifeline
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.
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Krishna Chaitanya B
(@kcr_banda) reported
from
Annāram, Telangana
@ACTFibernet Worst team I have ever seen
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Rohit Rawat
(@rohit11rawat) reported
from
Nerādmet, Telangana
@ACTFibernet raised a Complaint Ticket for internet not working thru your App 👍 But how do I raise a complaint for poor customer service 🤔 #COVIDー19 #wfh #poorcustomerservice
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Citizen with Social Responsibility
(@WithCitizen) reported
from
Hyderabad, Telangana
@ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Hello, please get this issue solved soon.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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BLKRS
(@Blkrs26) reported
@ACTFibernet Your people are not even picking up calls. I have heard this more than hairs on my head. Assist asap or refund me that's it. I am done with you. You never care about your customers that I have learned. The small issue you are taking 2 days to resolve. seriously!
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Samyuktha Arikarevula
(@SArikarevula) reported
@ACTFibernet Dear team, I was constantly facing internet issue from past 2 days, I've been continuously following up with your customer care. They doesn't bother to answer my concern. They are are disconnecting the calls on my face. No proper response from them.
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simonkalaiselvan
(@simontendulkar) reported
@ACTFibernet useless service i have made a complaint for slowness someone called me and changes the router settings etc after that my full internet down.... dont u have a knowledged person ?
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Sarthak Tripathy
(@Sarthak_1986) reported
@ACTFibernet 102416603505 I have been following up with you guys from the past 14 days for a billing issue and its still not resolved. Better close down the customer care and replace with chat bots.
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Surari Kiran Kumar
(@kiran_surari) reported
@ACTFibernet @ActfiberC @ACTFibernetHYD Even nodal officers doesn't take responsibility to solve the issue. ............. If you people are not able to respond, then remove your contacts from act website............
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Md Minhāj Uddin
(@md_minhaj) reported
@ACTFibernet Yeah but well after 3 days. Bad turnaround time!
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Sneha
(@forgetypants) reported
@ACTFibernet @ACTFibernet so far 2 tickets has been raised for the same issue and closed without any resolution!!!! Are you guys out of your mind??? Is this how you run the business? I just need my invoice. If i dont get my invoice details then please refund my money.
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Lynal
(@LynalDsouza) reported
@ACTFibernet @RajivHolur the most pathetic service provider, takes them more then 10 days to solve a issue and their technicians just do not pickup customer calls. The only answer they give is "we have escalated your issue" "we will solve this in 1 hour". Also not willing to refund money @jagograhakjago
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Samyuktha Arikarevula
(@SArikarevula) reported
I was unable to work because of your issue. You people are still saying that there is no issue found from your end. This is a highly careless act from your end. I was been informed that the issue will be resolved by 3PMtoday. But no luck. When can I expect resolution @ACTFibernet