ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Uma Shanker Singh
(@singhuss) reported
from
Hyderabad, Telangana
@ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141
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PAILAM Manshi
(@MadelkarVijay) reported
from
Hyderabad, Telangana
@ACTFibernet I have cleared my dues and yet the connection is suspended. Worst case this.
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet my issue is un addressed and engineer is stating wire problem I want the issue to be resolved today at any cost or else I may be forced to escalate the matter to ministry of telecommunications
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.
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Sai Kumar Kaveti
(@sai_kaveti) reported
from
Annāram, Telangana
@ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet internet is down. Need someone to look into this please. Thanks!
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Tauseef Ali
(@Tauseef_ali03) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
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Shrinu Namburu
(@shrinubabu) reported
from
Medchal Malkajgiri, Telangana
ActFibernet Hyderabad has got really poor service. Faced internet down issue 4 times in a month. The service and support really sucks... #Actfiber , #ActFibernet
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Dear team my issue is still unaddressed please look into the priority. Your ACT Fibernet Request SR10153384719112 is expected to be resolved by 3/7/2021 12:00:00 PM (MM/DD/YYYY)
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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Srinivas Vayuvegula
(@SriniVs8562) reported
from
Malkajgiri, Telangana
@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.
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Amal saj
(@AMALSAJ) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet please hire some efficient people for your customer care service. I had a terrible interaction with your agent and finally when she couldn’t answer my questions, she disconnected. Now please dont give me this was a network issue excuse.
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Jairam_010
(@jairamgoud) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Customer, we have registered your query about online payment not reflecting in your ACT account with Ref No SR10153635081453. This is being looked into and you would receive an update in 72 hours. **Unfortunately, no update since March 10th.**
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Sunny Singh
(@SunnySingh51000) reported
from
Hyderabad, Telangana
@ACTFibernet Moreover the network connection is on and off every 5 mins.i did try the same
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD
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kamal
(@Kamal_VOLLY11) reported
from
Hyderabad, Telangana
Not able to contact customer care and if try to msg or chat this will be the problem as above. Worst service and connectivity from @ACTFibernet @ACTFibernetHYD. You can check my complaints that howmany times I have registered a complaint on internet connection and slow speed.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Charan Teja
(@charan0605) reported
@ACTFibernet hi internet not working since yesterday nobody has done anything pls look into this
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Nitin Kedawat
(@kedawat_nitin) reported
@ACTFibernet Team, It's time to improve the service quality you provide. Every month there is a service disruption in name of "core switch down". What quality of switch are you using which goes down so often. This is bad for people working from home and relying on internet..
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Pranav Thirthahalli Bhat
(@pranavbhat29) reported
@ACTFibernet Terrible customer care experience once a new customer pays the money. Till money is paid you keep harassing people but once money is paid and customer needs your help you don’t even bother to reply back. I was using ACT long ago and ditched it because of this
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Pratheek
(@pratheek1111) reported
@ACTFibernet I want assistance regarding a stable internet connection during power cut. I've raised a complaint on the app and has sent multiple emails. Unfortunately, no resolution yet. Look into this asap. Account id- 102502833760 #actinternet #lazyteam
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I am the *****
(@the_jaggi) reported
Consistent follow ups through DM. Lack of a contact number to reach out to. I have been without internet since the last three days @ACTFibernet if this lackadaisical service continue I might have to jump to @airtelindia or @reliancejio. Do you guys provide internet in Bengaluru?
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Sangeeta
(@sangwords) reported
@ACTFibernet @balamalladi @Balamalladi13 #balamalladi the service was restored. Thanks. Now I request that credit be given to my account for the amount of non usage of Internet from 15.01.2021 to 22.02.2021 i.e. 39 days and confirm the same via email.
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rajusdesai
(@rajusdesai) reported
And it happens again (and again). @ACTFibernet No internet for the past 24+hrs, raised complaint over app, resolution was due by 9pm yesterday. Spoke to your customer care folks twice today, still no resolution. What's going on? #PatheticCustomerSupport
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Jason Paul
(@jasonpaul68) reported
@ACTFibernet What is wrong with you people?? I have raised a complaint on Jan 26 to change the name of my account and today is Feb 22 and nothing has been done. My connection has been disabled since yesterday. I have called the @ACTFibernetHYD customer service and lodged multiple
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SrikanthYadav
(@KSri247) reported
worst boardband in hyderabad service goes to @ACTFibernet @ACTFibernetHYD @jagograhakjago requested for shifting 10days gone, neither received a call from technician or Customer care,Port is available but they won't give connection, only new connection they care not old consumer
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Siddiq Dudekula
(@roysidhu) reported
Dear @ACTFibernet there is a Internet issue form your end from yesterday 6PM, when I spoke to CC they said the technician will no be available after 6M, is this the device will u provide to the customers, we WFH people are suffering with this. No resolution till now please help