ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (68%)
- Wi-fi (24%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 8 hours ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Internet | 3 days ago |
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Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 13 days ago |
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Hyderabad
|
Internet | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Ravi (@Akki_Tricky) reported from Annāram, Telangana@ACTFibernet @TRAI @KTRTRS PLEASE ATLEAST RESPOND!! It has been half a day waiting for a solution! Worst customer service
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Ravi (@Akki_Tricky) reported from Annāram, Telangana@ACTFibernetHYD @ACTFibernet I have raised a concern that internet is not working since 5 hrs and no resolution yet!! You are giving a resution time next day while charging whopping amount every month??
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Syed Hussaini (@SyedHus89904623) reported from Hyderabad, Telangana@ACTFibernet Still problem not solved
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Satyabonthala (@satyabonthala) reported from Hyderabad, Telangana@ACTFibernet Again No network ...Your ACT Fibernet Ticket no: SR10163563257084 has been registered. Our team will ensure fastest possible action @ACTFibernet ,@ACTFibernetHYD
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Christina (@Christi15672546) reported from Hyderabad, Telangana@ACTFibernet plz send a technician ASAP cant take this internet issues daily
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Satyabonthala (@satyabonthala) reported from Hyderabad, Telangana@ACTFibernet You people are unfit, you can't do anything...you are just looting customers money without giving service to them... One simple generic reply you will give. You can't do anything more than that in practical.
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FAHEEM KHAN (@faheemkhan086) reported from Hyderabad, Telangana@ACTFibernet No Call 🤙🏻 back,no rectification of issue,No response until Now,Very BAD Service by @ACTFibernet
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evilive4ever (@SUDARSHAN101985) reported from Annāram, Telangana@ACTFibernet They never resolve your issue. It's just temporary. Installation person and services people are rude/use inappropriate language for customers. Never allow them when you're alone at home. They are not trustworthy reliable people.
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Gaddam Ekaharish (@GEkaharish) reported from Annāram, Telangana@ACTFibernet my WiFi internet is not working please solve my problem as soon as possible my ph 9160309637 Quthbullapur 55 HYDERABAD
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Satyabonthala (@satyabonthala) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD Your CEO to low level all are irresponsible...really every month I have been sending mails, raising tickets, post in twitter... Again same problem repeating. Why cant you fix the problem permanently. Unskilled unprofessional fellows ... Pathetic service.. poor..worest in CC
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piyush (@gosarpiyush) reported from Hyderabad, Telangana@ACTFibernet request number SR10163327003154 is taking too much time to resolve,such a worst service
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Praveen (@Praveen5620) reported from Hyderabad, Telangana@ACTFibernet #customerservice #broadband I have raised so many complaints, we are losing connection whenever power goes off, every time ur closing complaint without resolving
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Ravi (@Akki_Tricky) reported from Annāram, Telangana@ACTFibernet @consumercourtin Respectable consumer court, ACT Has one of the worst customer service! A complaint of no internet has been registered yesterday afternoon and even after agreed service request Sla, they couldnt resolve the issue either and request additional hours
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SYED IBRAHIM (@ibrahimllb) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet Your request SR10163316413204 is tentatively expected to be resolved by 10/23/2021 12:00:00 PM. No response from any act field executive. Not solve the problem till now. Once in a 15 days connectivity issue. Already 30 hours gone.
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Ravi (@Akki_Tricky) reported from Annāram, Telangana@ACTFibernet Dear ACTFibernet, sorry we have lost trust on your smooth responses! SLA of 48 hours , no immediate response after 5 escalations on the importance of internet is a bad way of service you are showing to a customer. This is the last time I can take and will definitely move out
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Kalyan (@Kalyan25363287) reported from Hyderabad, Telangana@ACTFibernet Every month I'm facing same issue but u people not realising and you people not understand my pain
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deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana@ACTFibernet User ID: 101439406740 .Internet hasn't been working from past 2 days. Wasting our time towards toll free number given by @ACTFibernet .Resolve ASAP. Irresponsible approach towards the problem from @ACTFibernet.Already issue has been raised through the act fiber app
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Uday Soni (@UdaySon94330557) reported from Hyderabad, Telangana@ACTFibernet How much time u still need. It's been 19 days today. Are u trying to make fool to your customers. If u can't provide better service the tell clearly. We will go with another service providers. We dnt want to make our money waste
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Christina (@Christi15672546) reported from Hyderabad, Telangana@ACTFibernet So bad connection everyday cant sit with this issue and stop my work from home.Either ul fix it with your router as its mor than 1year im using ur service i brought routers youll want ur specific routers then yull get ur router or juz Refund my amount il go 4 airtel
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Christina (@Christi15672546) reported from Hyderabad, Telangana@ACTFibernet contd..or else plz refund the amount i vl go for new service provider
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ramsteinrocky (@ramsteinrocks) reported@ACTFibernet Need TAT!! By when will the issue be resolved?
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Manoj M (@Im__Manoj_M) reported@ACTFibernet your customer support has to be improved a lot.. No response and closes the ticket without resolving the issue and informing the customer. Worst support
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Ramsteinrocky (@ramsteinrocks) reported@ACTFibernet Internet DOWN!!
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Snigdhaman (@snigdhaman007) reported@ACTFibernet My internet connection has been down for an hour which is causing a lot of inconvenience in my work. Have raised a ticket but no resolution so far. Please ensure proper uptime during working hours since we're WFH now 😡
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adarsh (@adarsh_L_murthy) reported from PETROL BUNK ORR, Karnataka@ACTFibernet I have billing issue and I am not able to connect to the customer care.. which number should I contact to discuss regarding my billing .
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Manoj Kaushal (@ManojKa50629683) reported@ACTFibernet There is a huge delay in my relocation request SR10156029498615. The service engineer never picks up the call. Request a speedy resolution, as this is causing a great inconvenience and is disrupting my work in this WFH environment. 😡😡
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Aarti Agarwal (@AartiAgarwal247) reported@ACTFibernet one of the worst service ever. There is no internet connectivity. It’s been more than 36 hours since I’ve raised a complaint. And I have raised the complaint thrice now. No action taken. I should consider looking for another connection I guess.
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Murali Talalur (@muralitalalur) reported@ACTFibernet But you guys are harassing us for last 12 days without giving a connection. You want us to take a plan which is not required for us. I am an existing customer. I am disconnecting that connection as well. You are loosing 2 customers and I guess u r happy with it.
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Manoj M (@Im__Manoj_M) reported@ACTFibernet I have been having slow speed issue and keep on raising the tickets but you guys keep on closing them without my knowledge... Too worst..
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Mayukh Raaj 🇮🇳 (@mayukhraaj) reported@ACTFibernet Frequent disconnection every 10 days or so because of jumper box issue in my apartment.Your team has not been able to fix it for months now. While working from home it's a big concern. Here is another open complaint with no resolution from morning SR10256293003132