ACT outages and service status in Secunderabad, Telangana
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Secunderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 4, 6:43 AM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- Total Blackout (11%)
- E-mail (4%)
- Phone (4%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
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Wi-fi | 7 hours ago |
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Hyderabad
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Total Blackout | 2 days ago |
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Hyderabad
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Internet | 2 days ago |
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Hyderabad
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Phone | 4 days ago |
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Hyderabad
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Internet | 4 days ago |
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Hyderabad
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4 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, TelanganaI changed my home and accordingly changed my net connection to new location, got connected in noon yet unable to access Internet, raised complaint but of no use. @ACTFibernetHYD @ACTFibernet giving regular trouble, atleast once a week it won't work atleast for few hours.😑😭🤢
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Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana@ACTFibernet When I can expect the resolution or can I moved to another board band
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaIt's been long that internet is not working given tat time of 24 hrs but no update on issue what kinda service @ACTFibernet @ACTFibernetHYD
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Harini Muppalla (@HariniMuppalla) reported from Annāram, Telangana@ACTFibernet Hi, we are facing severe problem with your connection and we have a 400 MBPS LINE and it isn't working every alternate day since the past week. Can you help resolve it ASAP. WE HAVE OUR PROJECT AT STAKE DUE TO THIS UNSTABLE INTERNET CONNECTION.
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Shreeram Menon (@Shreeramguy) reported from Hyderabad, Telangana@ACTFibernet Hey i Had raised a request for a connection at Moinabad,but there is no service apparently there from @ACTFibernet as mentioned by a representative on 10th of June .But i still receive calls on a daily basis from your representatives for the same request.Stop Calling
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Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana@ACTFibernet Thank you for the swift action, issue resolved. Still a mystery who why cut the cable.. no one able to answer this.
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Ragesh (@RageshQld) reported from Medchal Malkajgiri, Telangana@JioCare worst fibre network, connectivity issue & network disconnects now & then …. If not solved vl switch to @ACTFibernet
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet Just speed is not the problem. The Internet is getting disconnected every 30 minutes and my meetings are getting effected. Anyways I have shared my account details with you. Not sure if this finally gets fixed as I have tried to approach you guys every possible ways since 2 month
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network.....
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Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana@ACTFibernet sir facing problem since last week their is no response from your executive side and if they response they talk rudely and without concerning the customer they close the complaint raised kindly look into the matter
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Madhu Karnati (@UrLecturerMadhu) reported from Annāram, TelanganaDear @ACTFibernet how many times in a week disturbence in network failure, again it takes to rectify 24hr ticket no. Your ticket SR10164461484874 is tentatively expected to be resolved by 28-Mar between 19:30 to 21:00. Team ACT
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet hey!! What the hell!! My connection doesn't work every week!! This has became a habit!! I cant even recommend act now!! Very bad experience. I have a connection of 300mbps at puranapul, Hyd. If this repeats again m changing to JIO.
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Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana@ACTFibernetHYD Hi Actfibernet Just to inform in old city your network connectivity is very low after paying for 150Mbps still I m getting 90mbps. I have raised so many complaints but no use. No proper resolution this day that day only commitment but no resolution
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R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaAbsolutely pathetic service by @ACTFibernet. You guys have problems in providing proper internet.Scam it is. I would never recommend anyone to use or take your services. @ACTFibernetHYD @ACTFibernet #worstinternet #worstcustomerservices #pathetic
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet WTF! - Where’s The Fault. Annoying services
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🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana@ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
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salma zahoor (@salmazahoor07) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD it's been 24 hrs now we dint get internet connection resolution now even not able to login to ur application
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PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD Internet is NOT working since yesterday (8.09.2022) Kindly rectify the problem immediately. Mobile: 89777 2 777 6 Begumpet – Hyderabad
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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saiprasad (@saiprasad5591) reported@ACTFibernet @mkchiranjeevi So you won't respond until one publicizes the issue on social media. Is this the accountability. You'll send dozens of reminders for paying the bill on time. Why won't you take accountability in fixing at the right time. Mine i have lost 2 days of service for 3 month plan
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suprateek (@suprateek13) reported@ACTFibernet @ACTFibernet Cancelled my Jio connection to go with ACT with the promise of doing it by 12 pm today. Customer service is pathetic for you guys as well. Please provide me my refund if you can not deliver what you promise
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sadakathullah khan (@hypnoindian) reported@chennaiactfiber @ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background: I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk: I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions: I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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Hyster (@hystercy) reported@ACTFibernet , I was told a representative will call me in 48 hours, no one did Earlier they said it’s junction box issue, then main line issue, now they are claiming flooding Who is incharge ? All of my work has come to a halt and I am facing penalty
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Introvert (@IntrovertNSS) reportedPeople out there in Blore who are trying to get @ACTFibernet think twice. I had good experience till 28/Apr but since then there is no internet and they are still trying to resolve the issue. Did you ever hear from @JioCare or @airtelindia outage of 5 days? #ACTOutageInBlr
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Arun Bhola (@arunbhola1993) reportedI am not receiving internet from the last 24 hours and engineer is not working, I have not received any call for resolution. I made a call at office, worker says it will be fixed but when don't know. This is ticket no SR1180093955874 @ACTFibernet pls resolve ASAP.
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Rahul Sadekar (@sadekar_rahul) reportedAct internet is down from last 3 days. No response from support team. But they can sent the bills on time Ticket id : SR10280008717624 @ACTFibernet
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Saurabh Mathur (@math031991) reported@ACTFibernet Still waiting for the support for my other ticket also both the ticket are not resolved
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet After 48+ hours of no internet, zero response from support, and false “back online” messages — I’ve had enough. Requesting immediate disconnection of my service. This level of service is unacceptable.
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Nareshkumar Narayanwal (@nwalnaresh) reportedWhile availing @ACTFibernet it was mentioned all rooms will have good connectivity, actually it is not as ur technician confirmed. Are you following ethical practice of payment vs service by you? Since when report submitted by your technician, what action taken? @DoT_India