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ACT outages and service status in Secunderabad, Telangana

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Full Outage Map
  • ACT generated 2 outage signals in the last 24 hours around Secunderabad, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 28, 8:27 PM GMT+5:30.
  • 63% Internet (63%)
  • 21% Wi-fi (21%)
  • 12% Total Blackout (12%)
  • 2% E-mail (2%)
  • 2% TV (2%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 17 hours ago
Hyderabad Internet 22 hours ago
Hyderabad Internet 2 days ago
Hyderabad Wi-fi 4 days ago
Hyderabad E-mail 6 days ago
Hyderabad Internet 8 days ago

Nearby cities with recent reports

Hyderabad

5 recent signals

17 hours ago

Community Discussion

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ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • NomulaJaipal
    Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana

    @ACTFibernet I need immediate solution, it's clearly a man made mistake (may be intentional).. how one can do this. I need the reason for cutting my internet cable.

  • GyanDeep67
    Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana

    @ACTFibernet Its been just 2days after your team helped me with the connection, and now i have not getting internet since morning 6am today!!! How the hell does your team act tackle it on weekends??? Your service is getting really bad and connection too, no doubt with the speed.

  • IndraReddy_9
    Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana

    @ACTFibernet @AsianAshraff When will this issue will be resolved

  • TayyabaTahseen
    Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana

    @ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    @ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue

  • KhakashanBegum
    Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana

    @ACTFibernet When I can expect the resolution or can I moved to another board band

  • NomulaJaipal
    Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernet I did not get any response so far. Yesterday I called customer care and they promised that issue will get resolve by morning but no luck. Its been more than 12hrs when this will get address?

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this

  • salmazahoor07
    salma zahoor (@salmazahoor07) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD it's been 24 hrs now we dint get internet connection resolution now even not able to login to ur application

  • Prasath65203323
    Prasath9999 work for corruption free india (@Prasath65203323) reported from Hyderabad, Telangana

    @ACTFibernet One of worst service provider making coustmer fool I advice not to connection worst service provider

  • Nayeemish
    Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    @ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?

  • amanshaik2603
    Shaik Aman Pasha (@amanshaik2603) reported from Hyderabad, Telangana

    I have already submitted a request for disconnection (SR10164966833524)still in process please solve the problem ASAP @ACTFibernet

  • PharmaHealth3
    PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana

    @ACTFibernet When the problem can be solved?

  • ursInnuBuddy
    Innu_buddy..! (@ursInnuBuddy) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD what a wrost system is handling with you ppl..never ever again with @act #acting in hyd location..

  • HariniMuppalla
    Harini Muppalla (@HariniMuppalla) reported from Annāram, Telangana

    @ACTFibernet Hi, we are facing severe problem with your connection and we have a 400 MBPS LINE and it isn't working every alternate day since the past week. Can you help resolve it ASAP. WE HAVE OUR PROJECT AT STAKE DUE TO THIS UNSTABLE INTERNET CONNECTION.

  • Munna0272Bhai
    munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet @ACTFibernetHYD now they are telling we will refund the amount sir within one week such wrost service ever without ground work you guys collecting amount everything and finnally you are telling sorry we don't have service in this area I need immediate refund

  • AsawaAnoop
    Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana

    @ACTFibernet Just speed is not the problem. The Internet is getting disconnected every 30 minutes and my meetings are getting effected. Anyways I have shared my account details with you. Not sure if this finally gets fixed as I have tried to approach you guys every possible ways since 2 month

  • deepesh81794347
    deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana

    @ACTFibernet Please Reach to this issue ASAP . Pathetic Service

  • KhakashanBegum
    Khakashan Begum (@KhakashanBegum) reported from Hyderabad, Telangana

    It's very disappoint to inform you that I m moving airtel board band connection on next month bill cycle. I rating actfibernet zero on service parts.

  • Mohammed7993101
    Mohammed Osman (@Mohammed7993101) reported from Hyderabad, Telangana

    @ACTFibernet Your ticket SR10165829312154 is tentatively expected to be resolved by 10-Sep (DD/MM) between 16:00 to 19:30. Team ACT 3 days completed for this ticket issue not solved yet i will discontinue my connection from @ACTFiberne worst broadband service I have ever seen.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • praveenram1983
    Praveen Ram (@praveenram1983) reported

    @ACTFibernet my client wanted a internet connection so I recommended you, the sales guy pressured them to make the payment ASAP. Till date no connection has been given and giving only excuses. My client wants a reimbursement as he wants to cancel.

  • 1400MicroGrams
    Satadru Deb (@1400MicroGrams) reported

    I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.

  • DatsAbk
    Abhishek Kothari (@DatsAbk) reported

    @ACTFibernet The internet is down again - third time in 3 days! The tickets are being closed without any compensation for the downtime or a proper resolution!

  • susheelshetty
    Susheel Siddamshetty (@susheelshetty) reported

    @ACTFibernetHYD @ACTFibernet Unacceptable service. SR10181161455084 remains unresolved 6 working days while your team keeps passing the issue between Prasad, Srinivas, Dhanunjay & others. Enough excuses. Stop the blame game, take ownership & complete action today.

  • AdarshKoormapu
    𝓐𝓭𝓪𝓻𝓼𝓱 𝓚𝓸𝓸𝓻𝓶𝓪𝓹𝓾 (@AdarshKoormapu) reported

    @ACTFibernet Hi, another 24hrs crossed but still no solution. I haven’t received my refund even after 20 days of discontinuation and 10 days of asset return. You people will charge late fee, deactivation fee and other charges if we failed to pay on time.

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    Bro they make false promises... Change to a better service provider @ACTFibernet is useless @DoT_India don't you have any regulations to control malpractices by these companies?

  • ramjee_rm
    Ramjee Madina (@ramjee_rm) reported

    @ACTFibernet When I will get resolution

  • harrythemod
    Harry (@harrythemod) reported

    why is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths

  • martiinwrites
    MJ (@martiinwrites) reported

    @ACTFibernet Can you give phone number to contact ? Customer care number is not working.. call keeps getting failed..

  • RAGHAVENDRAVAL4
    RAGHAVENDRA V (@RAGHAVENDRAVAL4) reported

    @ACTFibernetHYD @ACTFibernet please check evening onwards facing issue