ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Laxman Behera
(@Laxy1203) reported
from
Annāram, Telangana
@ACTFibernet Can you please look into this Issue in Priority and Escalate
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anurag rai saxena
(@anurag111saxena) reported
from
Hyderabad, Telangana
@ACTFibernet Did you able to find out the problem@RBI@consumerforumof India
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet #waiting just spoke to customer care - Sai Kiran - he mentioned he was connecting me to someone and the line got disconnected. #fasttrack it need field technician IMRAN’s number. #immediateresponse pls
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet worst customer service from act. Have been charged but not even a single call back since last 8 days. Inspite of multiple calls and requests all I recieved is assurance nd not even confirms. Plz refund amount as I don't want such pathetic service.
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Syed Asgar
(@AsgarSyed12) reported
from
Hyderabad, Telangana
@ACTFibernet Didn't solve my problem yet
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
Hey @ACTFibernet you guys are charging for changing the cable from first floor to ground floor in same house Seriously 😳 I’m disappointed It’s high time I should change my service provider
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernet after repeated requests and calls finally shifting of connection done, but no internet yet and a bill being reflected in my account for the months when i didn't even have connection. What kind of service is this.
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H. prahlad
(@prahlad816) reported
from
Hyderabad, Telangana
@ACTFibernet Dear act team, i am facing internet issue from yesterday.your act portal is not working properly to login.I have raised a request yesterday still you people have not resolved the issue.Resolve the issue as soon as possible
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Suneel Kumar Appaji FCA & IP
(@creativeappaji) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD one guy called from 7893136434 and asked me what is my problem and told me he would come if he feels there is a problem.. Wonderful idiotic service from your company..earlier one was rude and this one is merciful.. 9989310302
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Megha
(@MeghaviSpalon) reported
from
Hyderabad, Telangana
@ACTFibernet y are u making a customer suffer? Rs 4595.52 debited from a/c **7821 on 02-04-21 to VPA billdeskpg.acttv@icici(UPI Ref No 109216009896). Its 2nd time I have paid for 6 months plan, shared transaction ID your team is not able to reconcile & my Internet is disconnected
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Amjad Siddiqui
(@AmjadSi56266639) reported
from
Hyderabad, Telangana
@ACTFibernet Worst Services ACT FIBER Every 2 or 3 Problem internet Not working I am home work Business
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Abhishek Bhatia 🇮🇳
(@Abhishe46357530) reported
from
Annāram, Telangana
@ACTFibernet No not yet still waiting for your executive assistant us and visit us to solve the issue waiting it to solve this issue ASAP
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Murali Neela
(@murali_neela) reported
from
Hyderabad, Telangana
@ACTFibernet no internet connection past 1hr. Please resolve the issue ASAP
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manmeet singh
(@manmeet67105494) reported
from
Annāram, Telangana
@TVRao95212094 @ACTFibernet Poor service as always ,fake promises to correct but they dont do, better switch then waiting for these people #pooreservice
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Tauseef Ali
(@Tauseef_ali03) reported
from
Hyderabad, Telangana
@ACTFibernet Any update on my issue reported?
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Shaikh Ateeque
(@ateeq686) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD No:SR10157153421592, SR10157339676682 and now SR10157504267152.. will u mind getting it fixed on priority and provide permanent fix.. or make my internet free of cost...
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Mr Nadeem
(@MrNadeem7860) reported
from
Annāram, Telangana
@ACTFibernet Internet not Warokig Customer service Nambar not Warokig So i will tuch you in twitter So please solve my prblm please my job work from home please sapoot me , urgent please
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Uma Shanker Singh
(@singhuss) reported
from
Hyderabad, Telangana
@ACTFibernet customer team opening tickets & billing team is closing tickets & disconnect internet we unable to understand our work totally disturbed pl help we requested to forward call to higher officers but forwarded for feedback
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Pruthvi Raj
(@Pruthvi8045) reported
from
Hyderabad, Telangana
@ACTFibernet No I still not resolved my issue ,I didn't get Connection till now ,but they closed the ticket.
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Harshith
(@K__harsitth) reported
from
Annāram, Telangana
Trying really hard to get my reconnection. From past 48 hours,your executives have been promising me to get it done. Yet,no technician has showed up.@ACTFibernet please do not put my job at risk as i need to login for my work tomorrow,it’s a work from home.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pankaj Rai
(@pankajraicloud) reported
Dear @ACTFibernet my internet is not working from yesterday . you are increasing only your etr again and again now after 24 hours you provided engineer name and there is no real number when i call through your app he just disconnect my number twice . Ticket SR11076132472614.
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Senthil
(@Senthil68656964) reported
@ACTFibernet no internet from yesterday SR10376138720794 No response from customer care Kindly help
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Grok
(@grok) reported
@ACTFibernet @ACTFibernet Thanks for addressing the disconnection. Note the original ticket was SR10176124231314 for outage and refund. @mks200481, verify ETR on app and ensure prorata refund is included. If not resolved, escalate to TRAI.
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Ron Swanson
(@ramswanson) reported
@ACTFibernet No resolution yet
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A V Raviteja
(@avravi3893) reported
@ACTFibernet I waited for your executive to install a router. He didn't show up. My weekend is wasted. I will not suggest to any of my friends to take @ACTBangalore @ACTFibernet connection. 😡 I request you to refund my amount. Customer id: 102760730334
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Ramjee Madina
(@ramjee_rm) reported
@ACTFibernet As per your executive, this has to be resolved by today evening or in the least case by tomorrow morning. If any executive visit after this time frame I will simply decline the service and raise the refund request
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Ajith
(@Ajith_9942) reported
I’ve been using ACT Fibernet for 10 months, but since July 2, my internet is down. Despite daily follow-ups, no resolution. 4 days without internet—affecting work & life. Now even calls are ignored. Very disappointing service.@ACTFibernet @ACTFibernetCares #ACTFibernet #ACTOutage
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Saurabh Mehta
(@surru0143) reported
@ACTFibernet I need my money back with disconnection. Checking ETR doesn't make sense to me, I want resolution. How can your ppl sa, in prepaid industry you don't refund money? If you can't refund money then get me a connection in my hometown Raipur, Chhattisgarh else disconnect & refund.
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ashwin soni
(@ashwinsoni21047) reported
@ACTFibernet Your service guy came and fixed the issue Nd now in few hours again it went down 😭 pathetic service #ACTFibernet
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Vivek 🗿
(@vinoviki) reported
Poorest customer service provided by @ACTFibernet. Despite raising complaints thru app and CC call about network outage issue, no action was taken for the last two days. The worst part is not even a single response stating the cause of service failure till now. #ACTfailure