ACT outages and service status in Secunderabad, Telangana
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- ACT generated 1 outage signal in the last 24 hours around Secunderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 7, 10:48 PM GMT+5:30.
- Internet (47%)
- Wi-fi (37%)
- E-mail (11%)
- Total Blackout (5%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 8: Problems at ACT
ACT is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 hours ago |
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Internet | 1 day ago |
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Wi-fi | 6 days ago |
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7 days ago | |
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7 days ago | |
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Internet | 7 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Girija Shankar Kar (@girijakarr) reported from Medchal Malkajgiri, TelanganaUnprofessional services from @ACTFibernet. Very bad experience so far and not recommended. Technicians doesn't bother about solving issue and keep on wasting time. They can delay a simple 2 minutes troubleshooting for weeks. Don't listen even raising multiple tickets. #Hyderabad
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Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana@ACTFibernet #disappointed with your service for not providing Internet from past 5 days
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Jayanth Rinkoo (@RinkooJayanth) reported from Hyderabad, Telangana@ACTFibernet please solve the connection issue of ticket no. SR10164493584814 of Hyderabad asap #ACTFiberNet #ACT
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Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana@ACTFibernet ETR crossed, no solution provided. It's been 24 hours.
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Mahesh Parihar (@MaheshP47918766) reported from Hyderabad, Telangana@ACTFibernet hello sir I am Mahesh parihar. Sir your company solve coustomer problem?. Why because from 13 days i complaint to coustomer care , they are saying we will solve your problem but still my problem is not solve .
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Abdul Mujeeb (@ab_mujeeb_) reported from Hyderabad, Telangana@ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.
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Hiba Amjed (@HibaAmjed1) reported from Hyderabad, Telangana@ACTFibernet what the hell is going with my internet. It's been over 15 hours with no internet. I got office. It's office timings u idiot.when are you restoring the net????#uselessnetwork
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govind prajapati (@KsbGovind) reported from Annāram, Telangana@ACTFibernet bloody rascals Bustards Stupids ACT connection is on the name of Miryala raju....ur cc doesnt work....we r not getting internet since 2days come nd resolve soon
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Sajid Mohammed (@isajidmohammed) reported from Hyderabad, TelanganaI am a act fiber broadband customer since years now as my usage is low now wanna change my plan but it's getting difficult for me @ACTFibernet @ACTFibernetHYD
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R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaAbsolutely pathetic service by @ACTFibernet. You guys have problems in providing proper internet.Scam it is. I would never recommend anyone to use or take your services. @ACTFibernetHYD @ACTFibernet #worstinternet #worstcustomerservices #pathetic
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sridaliya (@sridaliya) reported from Hyderabad, Telangana@ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue
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Jayanth Rinkoo (@RinkooJayanth) reported from Hyderabad, TelanganaAccount number 101363421143 My wifi not working in near Apollo hospital lane secunderabad please fix it asap @ACTFibernet @ACTFibernetHYD
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana@ACTFibernet what a poor service, i can't speak to customer service even after multiple Attempts, internet doesn't work everyday i should raise a complain ?
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet Problem still not rectified and even team members has not even made an attempt to reach out to us @ACTFibernet such a worst
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this
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Achyut Menon "AK" (@achyutmenon) reported from Hyderabad, Telangana@ACTFibernet May I have someone call me at my number? When I try customer service, the system doesn't recognise my subscriber number - and so unable to book a ticket. It's surprising that I receive messages relating to billing every month 😎
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Chikky $ (@sunnychikky) reported from Medchal Malkajgiri, Telangana@ACTFibernet since morning I am not able to connect to my internet. Would you mind help to resolve it ASAP?? As there is no response #SR10165332792524
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R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaYears will pass. Everything in the world changes. But worst service of @ACTFibernet will never change. The streak of bad service continues with them. #worst #actfibernet @ACTFibernet
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Mohammad Sharfuddin (@mohammadsharfu2) reported from Annāram, TelanganaI never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2
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Mohd akbar (@akbar08755) reported from Hyderabad, Telangana@ACTFibernet Wooo that's a great reply from you.. iam not waiting to listen this type of message..... If there is technically problem they resolve the issue 3 to 4 hours .. may not to take 1 to 2 days .... My boss not paying salary on 26th August 2022. because of my internet issue..
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed riyaz ali (@Mohamme16541905) reported@ACTFibernet Since this morning, there has been no internet connection at my location in Hyderabad, and the issue is still unresolved. This is seriously impacting my work. Please look into this urgently and restore the connection at the earliest. #internet #services #worstservice
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Lalith kumar (@lalithkumar_18) reported@ACTFibernet New issues again today morning my internet stopped working I’ve raised the ticket still there’s no response… I itself called to your TL about this then only he told he’ll look into this… He promised me 5:30 PM it’ll be resolved… Till now it’s not been resolved @ACTFibernet
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VISHAL TEWARY (@SAMARTHTEWARY) reportedNo internet for over 24 hours. Raised Ticket #SR 11981697768914 but zero response or technician visit. Pathetic after-sales service. Resolve this immediately. Account ID 119521760486 @ACTFibernet". @ACTFibernet
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JAISHANKAR RAGURAM (@JackeSparrowe) reported@ACTFibernet Hi @ACTFibernet team, Issue is yet to be resolved
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Ankit Mohanty (@ankit_amohanty) reported@ACTFibernet Please act on Complaint No:#SR10281773958775. Kindly initiate a refund
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Suman Kumar (@sumanpsk) reported@ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.
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Manish Aggarwal (@ManishAggarwa11) reported@ACTFibernet You want to say that you will not issue/activate connection without payment but with renew them without the consent of the connection holder and ask for payment. Don't you think it's totally injustice
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Arijit Majumdar (@Aar_i) reported@ACTFibernet Here we go again...SR11081721954944 internet is down. Let us now wait and see what effect if any our last conversation has had.
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Rachit Mishra (@rachitmishra5) reported@ACTFibernet 3 times in a week my internet has gone down. I'm amazed at what kind of service you're providing. You should be ashamed for looting people of their hard earned money by providing such abysmal quality of internet. Have some shame and kindly "act" if you have any ounce of accountability left in you. SR10281702819744
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chinnikrishnan (@vchinnikrishnan) reported@ACTFibernet Latest SR10381740313674 is this.. Please let me know how much service waiver are you giving me