ACT Outage in Secunderabad, Rangareddi, Telangana

@ACTFibernetHYD @ACTFibernet Where ever you move , service us going to be parhetic as always few more weeks waiting for JioFiber

@ACTFibernet But customer service is worst and connectivity also Raised a complaint on 15th Nov no response from you

@ACTFibernet the services you provide and terrible and people you hire are so incompetent that they fail to respond even after 72 hours of booking complaints and calling them multiple times. I wish to book a complaint in consumer forum

@ACTFibernet Wow what an early reply.Your service Engineers wont lift calls on time and if signal is gone and we complaint,they will reply very late and wont lift calls even we call for 20-30 times.Punctuality is required .so when you recruit them..see this is as a first quality.

@ACTFibernet Hello Team, internet is not connecting since morning 10 am.kindly fix it ASAP. Ticket deatils: SR10132082740580

Worst network and their worst customer service @ACTFibernetHYD @ACTFibernet

@ACTFibernet As per my conversation, the resolution is under observation....

@om41r @ACTFibernet Their service has been nothing short of atrocious. I have experienced the same.

The worst experience with you people @ACTFibernet the internet speed is very slow..unacceptable this is ..#2019MadeMeRealize #actfiber

@ACTFibernet First of all make sure that you’re providing uninterrupted service for at least a week. Ek Number FALTU n FRAUD acting ACTing network which never works.

@ACTFibernet @ACTFibernetHYD Been over 36 hours now and no connectivity yet. Way to go ACT. This is how @_DigitalIndia is going to progress. Tired of calling customer care. Worst ever service.

@ACTFibernet over 8 hours since no connectivity. And we call it Digital India. Ridiculous service and ridiculous customer care. Will be changing my ISP very very soon. @reliancejio Your time to take over and show these guys what true service is. Hope you don’t disappoint.

@ACTFibernet New connection promised within 49 hours in Jubilee hills rd 86,after taking payment is not yet done, more than 200 hours over,very poor service from Act, staff are rejecting the calls, when called for update, I am calling daily, very stressful and unprofessional

@ACTFibernet I subscribed for new act connection in Jubilee rd 86, on 2nd October, executive promised me connection within 48 hours, but as of now (192 hours have passed), I am still waiting for connection, poor service and execs dont answer the calls, they reiect your calls.

@hchawlah Could you help me with my Wifi connection of @ACTFibernetHYD .. It goes down very regularly and there is absolutely no response from their local team @ACTFibernet

@ACTFibernet port is down.. happened 2nd time in a span of 3 days.. please help

@ACTFibernet @ACTFibernetHYD Please let me know the status of SR10130949239282 as there’s no response from your customer care on phone or mail.

@ACTFibernet Don’t keep cheating the customer

@ACTFibernet Please don’t copy paste your message which is to just bluff the customer

@renijth @ACTFibernet Yes waiting for 5 days still no response. The most unhappiest customer service

@ACTFibernet The worst response from the Act

@ACTFibernet tried again reaching your customer care again and again no response still....

@RaghavSRao1 @ACTFibernet @ACTFibernet Same experiences no one from customer care looking in to this .. they are well trained in trying to convince the customer

@ACTFibernet @abhishe87375808 @ACTFibernet no your team is never active worst service I can say irresponsible

@ACTFibernet Before we enjoying the plans provided firstly you should resolve the issue raised by us in SLA 72 hrs complete no one responded on the issue. The best poor service by you people I feel pity

@ACTFibernet No internet for the past two days ! False promises every where that the issue will get resolved by one day , two days. No response , no action ! The service is at worst! For the first time , I felt why I am using this for the past 10 years ! SR10130809808722

@AnushaRuth @ACTFibernet @ACTFibernetHYD Talk to the Nodal Office they ll tweak things and fix it

Hello @ACTFibernet , unable to use internet for last 2 hours. Please help.. Unable to log a service ticket on your app, so contacting on twitter

@ACTFibernet really pathetic customer service.. has been trying from last 1 hour to get connected with, the automated msg makes me wait for 12 min and disconnects.. there was a complaint raised 4 days back and not resolved yet..really pathetic for such a big company..UNBELIEVABLE

@ACTFibernet worst n pathetic service at bachupally area hyderabad. out of 30 days only 20 days active.. 10 of days downtime... bakwas ACT service.. @HathwayBrdband can you please provide your service in my area am really fed up with these ACTing guys .. Thanks

@ACTFibernet kindly take action on tickets raised. There is a fiber cut in our society complaint has raised but still no response from your team since 2days. Number:SR10128526672368.

My complaint is yet to b resolved after all the trouble-shooting suggested by @ACTFibernet, n I get this message: Dear Customer, your ticket is being closed. If UNRESOLVED, you can escalate it to us, by just forwarding this SMS to 8008250000

@ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972

@ACTFibernet @ACTFibernetHYD ...[3] Whoever is in Hyderabad and trying for a new connection Please do not go for this worst service provider. There are many other internet providers around the city go for them.

@ACTFibernet This was once a good service provider and now it is undoubtedly the worst internet service provider. Its been 14 days since I applied for a shift in connection. The technician reached out after 10 days and then left the work undone...

@ACTFibernet Your service is pathetic. I lodged a complaint 3 days back n the net connectivity problem is yet to b resolved. You seem to take customers for granted.

@ACTFibernet I am loosing my patience. Since last two days I don’t have Internet at my place after several calls I am unable to get through. Your call waiting in more than 30+. The most unreliable service. #FixInternet

@ACTFibernet @ACTFibernetHYD Facing Issue to get Connection in my place in Hyderabad, Our neighbours has the connection, But we can’t, Tried from all the sources. Need help urgently

@ACTFibernetHYD @ACTFibernet I cannot connect to my Wi-Fi network, when tried calling customer care it never connects. What should I do. fyi, 10th is the due date for bill payment. Need an immediate solution now. #worstservice

@ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552

@ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM

@ACTFibernet Still no resolution! 2 days without internet! @TRAI This is the kind of service the internet companies in India offer.

@ACTFibernetHYD @ACTFibernet the support is pathetic it’s been three days!!

@ACTFibernet there has been many instances of disconnection. Though escalated, still not resolved permanently. SR10120794663452. Here is SR no. We have a list of pending works based on this connection. Hoping a quick and best solution

@ACTFibernet you have worst service in industry. Internet cuts off right on holidays Waiting for jio fibernet.

@ACTFibernet internet not working since yesterday. Complaint done in the afternoon. Pathetic service, no response at all. Waiting for Jio Fiber. My registered no is 9963553183. My alternate no is 7013704296

@ACTFibernet Issue not yet resolved , the ticket got closed. My internet services have been suspended as the due date is up. Please help!!!!

@ACTFibernet Is resolved, why can't u make it problem free. I a month thrice I get a problem.

@ACTFibernet Sent the same. I expect a no response or resolution from you as always.

@ACTFibernet This is very bad on ur part since 3days internet is not working we are giving complaint but the issue is not solved from 3 days l am requesting you to kindly solve the problem as soon as possible

@ACTFibernet it’s been 3 days with out Internet and inspite of following up no update and people are least bothered to rectify ! One of the worst customer experience

@ACTFibernet Please check the ticket logs that I submitted every month. Poor service ever I experienced. I am paying for 1 month service but I ended up using it jus for 25 days approx.

@ACTFibernet Again... It's been 3 days that I have opened a ticket to resolve connectivity issue and no proper response from your executives. I got a call from this technician +91 95136 70315 and promised me that he will fix it but still not. Every month I face this connectivity issue.

@ACTFibernet @shrikanthmsk Disconnect your @ACTFibernet & opt for any other broadband service provider. @ACTFibernet is a third grade company in consumer satisfaction no one has any sense of responsibility in this company. They only bla bla without serious action.

@ACTFibernet @marcianrodrigue Sir, my suggestion don't even think of taking up @ACTFibernet services, either stick to @airtelindia or opt for any other broadband provider, but please don't opt this pathetic UNPROFESSIONAL third grade consumer service company. You can even wait for #RelianceJio for a while

@ACTFibernet People please don't waste you money on this UNPROFESSIONAL service & third grade company. They are the next IMA JEWELS kind of company. I wasted my time & money for months & I have not got my connection or refund. The most pathetic customer service. Please don't waste ur money

@ACTFibernet there is no internet since yesterday. We have been trying to contact the customer care since then. We somehow reached it today. It's still not fixed. #breakup

It's been a very bad experience since a week with internet connection.Ticket being closed without resolving n promised to resolve within next 24hours everyday. Very unprofessional behavior within a month. Never expected. FYI Ticket no: SR10232500890482 @ACTFibernet

@ACTFibernet I have Paid for the entire year. And this is the service provided by ACT. ACT is getting worst and worst day after other. In office manager does the have face to show to the customers.i have visited the hyderabad mehdiptnam office more than 10times.

@ACTFibernet Your ad says rs 787* . Just want the full meaning/ Policy of the * from the ad which is at my gate.. If the plan is available for the people at my area, why not given to me when I am already a customer for more then a year. May b TROI can explain.