ACT outages and service status in Secunderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 4 outage signals in the last 24 hours around Secunderabad, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 1, 11:40 AM GMT+5:30.
- Internet (54%)
- Wi-fi (31%)
- Total Blackout (12%)
- TV (4%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 4 hours ago |
|
Hyderabad
|
Internet | 10 hours ago |
|
Hyderabad
|
Wi-fi | 20 hours ago |
|
Hyderabad
|
Internet | 23 hours ago |
|
Hyderabad
|
Wi-fi | 1 day ago |
|
Hyderabad
|
Internet | 4 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD I was requested for a new connection on 25/03/22 and payment also completed same day itself since that day connection was not given daily your guys come 3 days and they told some technical issues but now they telling we could not give connection here
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VINAY REDDY B (@VINAYREDDY0643) reported from Annāram, Telangana@ACTFibernet one of the bad internet service ever i have faced I thought act is best but it is not the best if i get Internet for 30mins then another 30mins no Internet what is this type of service i did not experience with Hathway,jio,local network also .
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Madala Vinesh (@VineshMadala) reported from Annāram, Telangana@ACTFibernet Every month there is problem please ivl pat this month bill and ivl remove the net it's very irrating
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🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana@ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana@ACTFibernet @AsianAshraff Very pathetic service
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Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana@ACTFibernet ETR crossed, no solution provided. It's been 24 hours.
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this
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Jaipalreddy (@NomulaJaipal) reported from Annāram, Telangana@ACTFibernet Thank you for the swift action, issue resolved. Still a mystery who why cut the cable.. no one able to answer this.
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet Okay I’m waiting for your call and proper resolution
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network.....
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R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaAbsolutely pathetic service by @ACTFibernet. You guys have problems in providing proper internet.Scam it is. I would never recommend anyone to use or take your services. @ACTFibernetHYD @ACTFibernet #worstinternet #worstcustomerservices #pathetic
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Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana@ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap
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Sajid Mohammed (@isajidmohammed) reported from Hyderabad, TelanganaI am a act fiber broadband customer since years now as my usage is low now wanna change my plan but it's getting difficult for me @ACTFibernet @ACTFibernetHYD
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana@ACTFibernet Your ACT Fibernet Ticket no: SR10164431621604 has been registered. Very pathetic service .. no power backup ..complaint closed with out resolving
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Innu_buddy..! (@ursInnuBuddy) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD what a wrost system is handling with you ppl..never ever again with @act #acting in hyd location..
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD By tweet also actfiber persons are not responding.... 48hrs completed. My problem is not resolved
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem
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Abdul Mujeeb (@ab_mujeeb_) reported from Hyderabad, Telangana@ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet Another scripted reply. Since 28th, your team has only been postponing the issue and giving false timelines. Stop sending template messages and provide a real resolution or process my disconnection immediately @ACTFibernet
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Jeetendra Kumar Sahu (@Jeetendasa) reportedAgain within 1 week of installation i am getting internet issue. Again not working, I am frustrated please give me my money back this is scamming @ACTFibernet @GoI_MeitY please help me this scamming I am being looted @jagograhakjago
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kashipboyina (@kashipboyina) reported@ACTFibernet It has been almost 4 days, and the issue is still pending. We have checked your app, but there is no update available. I have also tried contacting your technician several times, but no one has answered the calls. This is not the right way to handle customer concern...
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Indian🇮🇳 (@helperindeed) reported@ACTFibernet This Tuesday you had internet cut issue now you repeated this Sunday. What's going on?
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Jinendra Kothari (@Jinukothari2) reported@ACTFibernet My internet speed is only 10 mbps. My plan is for 400 mbps. I raised a complaint and instead the ticket is closed with a resolution. Please look into this on priority.
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet At the earliest is the same response I've been receiving since May 29. The outage started on May 28,Why are customers being given inaccurate updates?Please stop sending generic responses and provide a truthful status big liars you are
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Nagaraj S (@ImNagaraj_S) reported@reliancejio @JioCare #JIOAIRFIBER What a worst service from you for the last one month. No internet no network. The worst part is jio support, Always have one reason, there is service outage in your area. When the outage will be fixed, god knows. Time to move on @ACTFibernet
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PJ (@Prateek90621286) reported@ACTFibernet I had recently relocated, and your technician installed the router at the wrong place. There is no option to cancel my connection or get that guy back. It always shows it will charge me a 700 rupee fee all over again. Help!
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shashank (@batkix) reported@ACTFibernetHYD is highly unreliable. In just 1 month, I’ve raised 10+ complaints for frequent disconnections. Internet drops daily and needs router restart every time. Paid for a 1-year plan but service is unusable Pathetic. Requesting disconnection + refund @ACTFibernet @TRAI
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Anabil Dey (@AnabilDey12314) reported@ACTFibernet @Preronareen Why does your customer service doesnot work? Your customer support email response is automated, chat bot does not work. The only way to get work done is to tag you on twitter? If your customer support is non-functional then why even keep such a team?