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ACT outages and service status in Secunderabad, Telangana

Service-wide status: ACT

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Secunderabad, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • Latest local activity: Sep 22, 4:20 AM GMT+5:30.

Share of direct reports from this area over the past 30 days.

  • 67% Internet (67%)
  • 19% Wi-fi (19%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Secunderabad, Telangana

ACT signals over the past 24 hours, with local activity from Secunderabad, Telangana and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 1 day ago
Hyderabad Internet 6 days ago
Hyderabad Internet 6 days ago
Hyderabad Wi-fi 7 days ago
Hyderabad Wi-fi 8 days ago
Hyderabad Internet 8 days ago

Nearby cities with recent reports

Hyderabad

4 signals in the past 7 days

1 day ago

Community Discussion

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ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • ursInnuBuddy
    Innu_buddy..! (@ursInnuBuddy) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD what a wrost system is handling with you ppl..never ever again with @act #acting in hyd location..

  • PRAVEEN12642199
    PRAVEEN KUMAR VENGALA (@PRAVEEN12642199) reported from Annāram, Telangana

    @ACTFibernet I don't think issue resolved and no one didn't called me in this.

  • KsbGovind
    govind prajapati (@KsbGovind) reported from Annāram, Telangana

    @ACTFibernet bloody rascals Bustards Stupids ACT connection is on the name of Miryala raju....ur cc doesnt work....we r not getting internet since 2days come nd resolve soon

  • somanisumeet
    Sumeet Somani (@somanisumeet) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet BROADBAND INTERNET SERVICE WORST IN HYDERABAD CITY AREAS LIKE MOOSAPET RAILWAYGOODSHED ROAD. EVERY WEEK SAME ISSUE INTERNET CONNECTIVITY GOES NULL BUT NO RESOLVEMENT. @consumerforum_

  • VineshMadala
    Madala Vinesh (@VineshMadala) reported from Annāram, Telangana

    @ACTFibernet what happened untill my issue didn't clear hell with your internet

  • ab_mujeeb_
    Abdul Mujeeb (@ab_mujeeb_) reported from Hyderabad, Telangana

    @ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.

  • mohammadsharfu2
    Mohammad Sharfuddin (@mohammadsharfu2) reported from Annāram, Telangana

    I never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2

  • RuchitaBhatt7
    Ruchita Bhatt (@RuchitaBhatt7) reported from Annāram, Telangana

    @ACTFibernet Again we have the same issue for refund m following since two months that too being present customer. Act has not even trained their employees how to answer they just keep the call on mute. I want to know when will I get refund the wifi instrumenthas taken by engineeralmost

  • ateeq686
    Shaikh Ateeque (@ateeq686) reported from Hyderabad, Telangana

    @ACTFibernet similar issue again....Your ACT Fibernet Ticket no: SR10165892223394 has been registered. Our team will ensure fastest possible action...

  • rizwanfarooqi
    Rizwan Farooqi (@rizwanfarooqi) reported from Hyderabad, Telangana

    @ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience

  • IndraReddy_9
    Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana

    @ACTFibernet @AsianAshraff When will this issue will be resolved

  • MET86618359
    ME@T (@MET86618359) reported from Hyderabad, Telangana

    @ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them

  • RinkooJayanth
    Jayanth Rinkoo (@RinkooJayanth) reported from Hyderabad, Telangana

    Account number 101363421143 My wifi not working in near Apollo hospital lane secunderabad please fix it asap @ACTFibernet @ACTFibernetHYD

  • khanarifMD
    Arif Khan (@khanarifMD) reported from Hyderabad, Telangana

    @ACTFibernet @khwajamoinddin The Worst Internet service ever I had seen Till Now, switch another network.

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet internet is not working again! What the hell is happening? @ACTFibernet worst customer service #pathetic #CustomerService

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Replied you guys. Kindly resolve my issue by the end of the day please

  • Shreeramguy
    Shreeram Menon (@Shreeramguy) reported from Hyderabad, Telangana

    @ACTFibernet Hey i Had raised a request for a connection at Moinabad,but there is no service apparently there from @ACTFibernet as mentioned by a representative on 10th of June .But i still receive calls on a daily basis from your representatives for the same request.Stop Calling

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Okay I’m waiting for your call and proper resolution

  • Munna0272Bhai
    munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet yesterday morning itself I've paid for a new connection since no one came installation and ever your executive also not responding properly after payment completed its very horrible and yesterday same time I've get a hathway connection also they completed same day

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Shiva_Prakash_M
    Shiva Prakash (@Shiva_Prakash_M) reported

    It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

  • KarthikeyanS01
    Karthik (@KarthikeyanS01) reported

    @ACTFibernet What eligibility? It’s my money n u cudn’t the provide service but want to retain my money. Keep it. No return of router. Adjust it against my credit if you don’t refund. I will break the router on the road, capture a video and post it on social media showing ACT’s true colour

  • socialevil2002
    Singh Ranbeer (@socialevil2002) reported

    @ACTFibernet The issue is recurring and not a one time issue, everytime it happens you say the same thing, I want to know the refund process. ACT is the worst broadband company.

  • Mr_MA_Fighter
    Muba•••• (@Mr_MA_Fighter) reported

    @Itz_Yazhan_ @ACTFibernet Idk I asked them for disconnection they didn't do. They don't even give resolution properly

  • MadhuShett64784
    Against cockroach party. (@MadhuShett64784) reported

    @ACTFibernet @PrabuPrithik Primarily ask your staff Mr Sriram to respond to multiple calls (8925820780)for service,next advice him to be calml while your customer calls out of frustration.Advice him not to shout around with your client,we are not receiving free service.More than 20 calls went unattended.

  • pallavi_dutta1
    Pallavi Dutta (@pallavi_dutta1) reported

    @ACTFibernet @FiberAct I paid for your connection. No one came to fix the Wifi. Your app says connected and installed. Been following up with your team since 2 days but no response. Can your Cx care pls get better and not be so agentic?

  • ANMOLREY619
    ANMOL LAKHMANI (@ANMOLREY619) reported

    @ACTFibernet I have a wifi connection in my house of your company and have raised complaint regarding internet issue from aost 30 hours still nothing is resolved and the way technician is talking to us is damn rude.. I have wfh and I might lose my payday just coz of it.. Pls look

  • yogeshsherman
    yogesh sherman (@yogeshsherman) reported

    @ACTFibernet @ACTFibernet so insteas of providing me the second mesh router as they mentioned in their pamphlet, their way of resolution is to put person incharge of printing pamphlet on phone denying it. Pathetic

  • dvasusg
    Deepa Vasudevan (@dvasusg) reported

    @ACTFibernet more than 2 days of repeated complaints and internet is not working. My aged parents are tired of calling and registering complaints. ticket number SR10881838631024. This has been going on for months. Can this be escalated pls?

  • gajendrajena
    Gajendra (@gajendrajena) reported

    Dear @ACTFibernet to report a slow internet, why do I need to entertain your chatbot with multiple steps? Your mobile app is useless, just like your customer support and technitians.

Recent ACT reports in Secunderabad, Telangana

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Hyderabad: Internet
  • Hyderabad: Internet
  • Hyderabad: Internet
  • Hyderabad: Wi-fi
  • Hyderabad: Wi-fi
  • Hyderabad: Internet

What to do if ACT is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting ACT; report your own experience using the report button above.

View ACT service-wide status and history

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

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