ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@ACTFibernet made payment..promised Installation on 15th July..can't wait anymore..no CC service . cancel my subscription refund.-9063099949
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@balamalladi @ACTFibernet worst service ever experienced..new installation pending...no CC Connectivity..9063099949..no response from customer care
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet Thoroughly disappointed and let down by your abysmal internet and customer services. Four days of no service & still counting.
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Chaitanya Koduri
(@ckkoduri) reported
from
Annāram, Telangana
@ACTFibernet It's been 3 days. Not even a phone call from your team to give some assurance. I would appreciate someone calling me to let me know when we can expect the problem to be resolved.
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Sargam Prakash
(@sargampr) reported
from
Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet Dear ACT Team, with reference to my complain (Ticket Ref# SR1017857379066), I would like to very humbly put across, ACT is THE MOST Shameless and Pathetic Service Provider I've ever come across all my life.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet #SR1019661786742 You are spoiling my sunday dude. It's been more than a day i have registered a complaint & it didn't get resolved till now. Every month this happens, is it a protocol for you guys to cut the internet for once in a month. Pay back the time i have lost
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry. outage for alomost 10 days.
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet If you as a corporate have an iota of shame, start caring for the customers before some competitor takes it away from you. And finally, it's 48hrs, and my problem is yet to be attended and resolved. Fix it.
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nikhil goyal
(@goyalnikhil1) reported
from
Annāram, Telangana
@TRAI @ACTFibernet your network is the worst in town, where internet is used the most in weekends & every weekend there is an outage. Third class service issue & we've paid for full year in advance & we don't get and refund for service not given. 4days/month = 1½month/year.
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Chaitanya (KC)
(@chaitanyavk) reported
from
Annāram, Telangana
@ACTFibernet : terrible service , terrible customer service go to hell
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Master Mariner
(@mastermarinerr) reported
from
Annāram, Telangana
@ACTFibernet I was told that my issue will be looked into and it's been more than 4days now and no one has responded. I want the battery to be replaced for ur Hub in my apartment as there is no back-up whatsover when no power. Do something
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sravanthi
(@Sravanthikumari) reported
from
Annāram, Telangana
@ACTFibernet Worst service experience. No response either from the customer care nor from the feild executive when interruption occurs, didn't expect this from such a big internet network provider. Very much disappointed @ACTFibernet @ACTFibernetHYD
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry outage for 10 days
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet Very Sad, into the fourth day, and the problem still unresolved. As a customer I think I have the right to know what the problem is, and its progress status. A courtesy call with an explanation could have done wonders. That's too much to expect I guess.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Brown
(@PeterBrownHere) reported
Bad experience with @ACTFibernet . After my plan expired, they did not give me the option to change Plan. I had to call CC and request a change, and it took almost 72 hrs for them to change. I will switch to @reliancejio or @airtelindia safter this month poor service from ACT.
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Lokesh Joshi
(@ljsnowwastaken) reported
I don't need a digital detox. @ACTFibernet makes sure to cut my internet off on a weekly basis to give me a detox 😌. The customer service is so poor that I don't even bother calling anyore. Everyone should use @ACTFibernetHYD 👐
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Maneesha Sarkar
(@SarkarManeesha) reported
ACT Fibernet ticket no SR10266773116214 has been reopened. You can track the status using the ACT Fibernet app. Team ACT. Ticket being closed without contacting resolving. No one answering the call. Anil is the TL who never responds to calls or WhatsApp messages. @ACTFibernet
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Keishna Kumar
(@kumar1987gpt) reported
@ACTFibernet @BalaMalladi- My internet is not working for last 6 days. Can you please help me to resolve my issues at earliest.Ticket No as below. SR10366749796004 I am sure there is some backend issues. Please rectify and update us ASAP.
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Prakash
(@Prakash49617278) reported
@ACTFibernet My internet is not working I have raised a ticket acknowledgement number Ticket no: SR10166782363214
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🅓umpa.krishnaRᵉᵈᵈᵞ
(@krishnareddyD5) reported
@ACTFibernet it is service Delay customer car also not responding with resolution they are closed the request I don’t know since 3 day I am facing issues kindly take necessary action immediately Your ticket SR10166771855274
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Vaibhavi Rastogi
(@VaibhaviRastogi) reported
@ACTFibernet We are trying to reach out to your pathetic customer care for 3 days. Our internet isn't working. Seriously considering switching ISPs now. You need to immediately escalate this issue: ticket number SR10266782068024
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Peter Brown
(@PeterBrownHere) reported
Bad experience with @ACTFibernet . After my plan expired, they did not give me the option to change Plan. I had to call CC and request a change, and it took almost 72 hrs for them to change. I will switch to @reliancejio or @airtelindia after this month poor service from ACT.
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Dayakar Reddy Yasa
(@yasa_reddy) reported
@ACTFibernet no# SR10166730849543 raised a complaint last week as per ur commitment u say to resolve it in 24 hours,called up customer care thrice since yesterday no sense of priority. do u have a code of commitment towards customer. I don’t want to continue with act.
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Peter Brown
(@PeterBrownHere) reported
@ACTFibernet I am definitely moving to another network as there has been no resolution.