ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Shreeram Menon
(@Shreeramguy) reported
from
Hyderabad, Telangana
@ACTFibernet Hey i Had raised a request for a connection at Moinabad,but there is no service apparently there from @ACTFibernet as mentioned by a representative on 10th of June .But i still receive calls on a daily basis from your representatives for the same request.Stop Calling
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Abraar Khan
(@AbraarKhanHyd) reported
from
Hyderabad, Telangana
I changed my home and accordingly changed my net connection to new location, got connected in noon yet unable to access Internet, raised complaint but of no use. @ACTFibernetHYD @ACTFibernet giving regular trouble, atleast once a week it won't work atleast for few hours.😑😭🤢
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PRAVEEN KUMAR VENGALA
(@PRAVEEN12642199) reported
from
Annāram, Telangana
@ACTFibernet I don't think issue resolved and no one didn't called me in this.
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
Absolutely pathetic service by @ACTFibernet. You guys have problems in providing proper internet.Scam it is. I would never recommend anyone to use or take your services. @ACTFibernetHYD @ACTFibernet #worstinternet #worstcustomerservices #pathetic
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Teja Parekar
(@TejaParekar) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD My account number is 101576028335 iam complaining from 7th of this month about bill issue. Nobody of your team is helping and I want to join emergency meeting Kindly activate my account. And send me correct bill after power discount.
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santhosh
(@santhos68989952) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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Abraar Khan
(@AbraarKhanHyd) reported
from
Hyderabad, Telangana
Since 20th of last month i have complained and faced internet connectivity issue for more than 5 times, due to which there was no internet for approx more than 8 days altogether, i would like to know how will you compensate this? @ACTFibernet @ACTFibernetHYD y so much issues ?
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Rabbani Ahmed
(@Ahmed21Rabbani) reported
from
Hyderabad, Telangana
Wow my problem is solved by Mr Vijay from customer care executive from Hyderabad Banjara hills road no 10 wow super I was facing login from 10 days he resloved my issue with in 2 min I like appreciate him please hire this kind of agent's @ACTFibernet
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Ruchita Bhatt
(@RuchitaBhatt7) reported
from
Annāram, Telangana
@ACTFibernet Again we have the same issue for refund m following since two months that too being present customer. Act has not even trained their employees how to answer they just keep the call on mute. I want to know when will I get refund the wifi instrumenthas taken by engineeralmost
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet Okay I’m waiting for your call and proper resolution
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Madala Vinesh
(@VineshMadala) reported
from
Annāram, Telangana
@ACTFibernet Every month there is problem please ivl pat this month bill and ivl remove the net it's very irrating
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ME@T
(@MET86618359) reported
from
Hyderabad, Telangana
@ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them
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Sumeet Somani
(@somanisumeet) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet BROADBAND INTERNET SERVICE WORST IN HYDERABAD CITY AREAS LIKE MOOSAPET RAILWAYGOODSHED ROAD. EVERY WEEK SAME ISSUE INTERNET CONNECTIVITY GOES NULL BUT NO RESOLVEMENT. @consumerforum_
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Sajid Mohammed
(@isajidmohammed) reported
from
Hyderabad, Telangana
I am a act fiber broadband customer since years now as my usage is low now wanna change my plan but it's getting difficult for me @ACTFibernet @ACTFibernetHYD
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!
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Mohammad Sharfuddin
(@mohammadsharfu2) reported
from
Annāram, Telangana
I never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2
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Innu_buddy..!
(@ursInnuBuddy) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD what a wrost system is handling with you ppl..never ever again with @act #acting in hyd location..
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Shaikh Ateeque
(@ateeq686) reported
from
Hyderabad, Telangana
@ACTFibernet Internet down again
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet Replied you guys. Kindly resolve my issue by the end of the day please
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Chikky $
(@sunnychikky) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet since morning I am not able to connect to my internet. Would you mind help to resolve it ASAP?? As there is no response #SR10165332792524
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SharathKumar Ch 🇮🇳
(@cherry7862) reported
@ACTFibernet is it holiday for act fibernet? I have raised ticket for internet issue, till now no one contacted and didn't get resolution. It's better shift to @reliancejio if your service continues like this.
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MoJe
(@molsoning) reported
@ACTFibernet this issue was never resolved. Both you and your team conveniently closed this issue as resolved. Today is Day 6 of ko Internet. This is terrible customer experience.
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KIRAN M S
(@KIRANMS1288) reported
@ACTFibernet the first thing ur ppl do when a tickt is raised is to close the tickt which is yet to be resolved and say we will fix the issue in 2-3days. One of ur customer care exec was not even interested to retain customer when I said I will exit. He replied please go ahead
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Narasimha Seeram
(@Hansikanarsi111) reported
@ACTFibernet Again closed without knowing the resolution. Calling everyday, I am feeling my self as a customer care executive,🤭🤭. Is this the way Act will always treat their customers.
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Naveen Kumar B
(@NaveenK62969858) reported
@ACTFibernet @ACTFibernetHYD Hi Team ,I called ur CC for the Temporary disconnection of my Act Broadband and they can't help me as i have to do it from App. What if App low or not working? When called CC i expect a solution. I end up diconneting permentanly .
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Empathetic Badass
(@FluffyMeggi) reported
@ACTFibernet Can I get an update of what is the reason my internet is still not working??@ACTFibernet
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SharathKumar Ch 🇮🇳
(@cherry7862) reported
@ACTFibernet is it holiday for act fibernet? I have raised ticket for internet issue at 9AM, till now no one contacted and didn't get resolution. It's better shift to @reliancejio if your service continues like this.
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Suzanna
(@Soujanya_Tandon) reported
@ACTFibernet This is the only thing I get to hear from your team. I just spoke to some Harish Singh from customer service and he was rude. It's been 24 hours and this is impacting my work.
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Neeraj Singh Chauhan
(@neeraj_chauhan) reported
@ACTFibernet I have not received the refund after the closing of the connection (account#102011483462). Your team is closing ticket SR10263907670561 without providing any resolution. Please STOP harassing customers and try to upgrade your service.
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Satya
(@trance_human) reported
@ACTFibernet Connection is really bad...! App not working either to raise a complaint...! Poor service...!