ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (23%)
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Total Blackout (6%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience
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Shahbaz Shah
(@ShahbazShahKha3) reported
from
Hyderabad, Telangana
Worst service. Have to raise request for no connection every alternative day. It's been 5 months, missing important meetings. Everytime i talk about disconnection, they ask for last chance. Finally shifting to a local service provider. @ACTFibernet @TrueNorthCo_In @TAAssociates
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Jairam_010
(@jairamgoud) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Customer, we have registered your query about online payment not reflecting in your ACT account with Ref No SR10153635081453. This is being looked into and you would receive an update in 72 hours. **Unfortunately, no update since March 10th.**
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PAILAM Manshi
(@MadelkarVijay) reported
from
Hyderabad, Telangana
@ACTFibernet I have cleared my dues and yet the connection is suspended. Worst case this.
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Shrinu Namburu
(@shrinubabu) reported
from
Medchal Malkajgiri, Telangana
ActFibernet Hyderabad has got really poor service. Faced internet down issue 4 times in a month. The service and support really sucks... #Actfiber , #ActFibernet
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Sai Kumar Kaveti
(@sai_kaveti) reported
from
Annāram, Telangana
@ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.
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Amal saj
(@AMALSAJ) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet please hire some efficient people for your customer care service. I had a terrible interaction with your agent and finally when she couldn’t answer my questions, she disconnected. Now please dont give me this was a network issue excuse.
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Uma Shanker Singh
(@singhuss) reported
from
Hyderabad, Telangana
@ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141
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Raj Kumar
(@rajkumar_dandla) reported
from
Hyderabad, Telangana
@ACTFibernet there is very slow connectivity of the net kindly take necessary action
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet my issue is un addressed and engineer is stating wire problem I want the issue to be resolved today at any cost or else I may be forced to escalate the matter to ministry of telecommunications
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Tauseef Ali
(@Tauseef_ali03) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Dear team my issue is still unaddressed please look into the priority. Your ACT Fibernet Request SR10153384719112 is expected to be resolved by 3/7/2021 12:00:00 PM (MM/DD/YYYY)
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet literally no action on outage of internet in Uppal area.
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet internet is down. Need someone to look into this please. Thanks!
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Srinivas Vayuvegula
(@SriniVs8562) reported
from
Malkajgiri, Telangana
@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.
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Sunny Singh
(@SunnySingh51000) reported
from
Hyderabad, Telangana
@ACTFibernet Moreover the network connection is on and off every 5 mins.i did try the same
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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Aziz
(@Aziz26330896) reported
from
Hyderabad, Telangana
@ACTFibernet dont know how to. Resolv the issue.... Shut the technician department.... And stop giving salaries.... Last 6months so many complaints no resolution.... Now today i am going to disconnect the power supply untill the issue gets resolved.....
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sunil
(@SUNIL2636) reported
@ACTFibernet The Twitter response is fast but the issue resolution is not. This is happening everytime and the same response
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Urvi
(@Urvi12345678) reported
@ACTFibernet I had requested for termination of connection and your customer care acknowledged it. But now again my bill is generated, So irritating. Now u are calling me again and again to pay bill. One simple job you cant do. Please fix asap. #Actfibernet
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Sameer khan
(@write2samkhan) reported
@ACTFibernet 5 days without internet. Can you explain why such delay to fix the issue? I made numberous calls to ur customer care and spoke to local field agents. Sameer Khan Account No: 103471445618
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Anibala
(@BalaAnibala) reported
@ACTFibernet Just shows the professional approach of @ACTFibernet . No customer centric approach but a set of incompetence across the teams
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nagaraj
(@naga25french) reported
Act has become a third class broadband service provider. So many complaints but their executive close the ticket without resolving. @ACTFibernet
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dhanish raja
(@dhanishraja1805) reported
Such a frustrauting service from @ACTFibernet forces to pay the money immediately promising for immediate installation after payment no calls and on that day itself i cancelled and was told I will get refund in 7 days but there is no response cx care disconnected my call.
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PAYIDETI.RAGHU +919440341444,ELURU,WGDt,AP,BHARATH
(@PayidetiRaghu) reported
@ACTFibernet How many hours or days please .....I am ready to pay my pending payment immediately ofter u dedected my dues from you, re issue invoice then I pay
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Narayan Satti
(@spnarayanrao) reported
@ACTFibernet Thanks for sending technician immediately as of now it seems issue resolved. Hope signal will not drop here after.
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Manish Srivastava
(@Manish_334) reported
@ACTFibernet Following up since 5 October ... very poor customer support @ACTFibernet
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26 🇮🇳
(@thee2610) reported
@ACTFibernet The invoice generated from the app doesn't contain enough details for example it doesn't have customer name and package details which could lead to reimburse issues. Request you to send a proper invoice consisting Customer name and package details and payment mode