ACT Outage Report in Secunderabad, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Nilesh Mahajani
(@Hyd_Nawab) reported
from
Hyderabad, Telangana
To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.
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M̶i̶t̶z̶ ̶J̶a̶i̶n̶
(@its_mitz) reported
from
Hyderabad, Telangana
@ACTFibernet Network name : Actfiber Customer ID : 101000706735
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Rehan 雷涵
(@theleihan) reported
from
Hyderabad, Telangana
Update: Received full refund. Literally had to drag their COO into the issue to get it resolved this quickly. @ACTFibernet you guys need to de-bloat upper management and un-thug ground level beat minions. Alvida.
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Dinesh Varanasi
(@dinesh_pandu12) reported
from
Annāram, Telangana
@ACTFibernet I am trying to connect you people regarding internet pack, but not able to connect and no response to mail also..please call me on 8939192849..please help your costomers
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Mohammed Kashif
(@MdKareem_Kashif) reported
from
Hyderabad, Telangana
@ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Respected ACTFibernet support team I'm facing internet issues and it's 6th time in this month tried to reach customer care but no reply through App it says existing ticket available unable to open new ticket please do needful my number 8297053377
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Annāram, Telangana
@ACTFibernet I am managing it. As I am travelling today to @Odisha. But it is very bad experience of last 2 months. Team called but never visited my place. If I was not on a yearly subscription I would definitely unsubscribe your facility. I am using ur service more than 10yrs
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Fayaq Hussaini
(@ifayaq) reported
from
Hyderabad, Telangana
@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.
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Raghu Vamsi
(@RaghuVamsii) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Tariff plan changes without any intimation. Requested many call backs recieved non till the date. Lot of issue with internet. #DisconnectingSoon Act ID - 101011348709 Now it's time shifting to @reliancejio or @airtelindia
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Bharath Bhushan 🌟🌟🌟
(@DigitalBharath) reported
from
Hyderabad, Telangana
@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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arif khan
(@4uArif) reported
from
Hyderabad, Telangana
@airtelindia for last 3 months we have been complaining for poor network in our area but @airtelindia least bother...thanks @ACTFibernet for helping me tweet with your network
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Yoga Sandeep
(@YogaSandeep1) reported
from
Rāmpur, Telangana
Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet My account ID is 101001344486. Ur customer service nos r not working. I wanna downgrade my plan to AXMAX 500 for 2 years by paying 10598. However, ur app says “amount should b greater or equal to Rs14846.78. Pls assist
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Shivanand gujjari
(@nandshiva4) reported
from
Hyderabad, Telangana
@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi
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Ankush Agarwal
(@Ankushagarwal07) reported
from
Annāram, Telangana
@ACTFibernet issue with your service even after timely payment. Area -Lb Nagar. Pls resolve it asap else we have to look for alternative provider Regards Ankush
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Kamlesh Macwan
(@kmacwan) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Dear Sir, this is to bring to your notice that I have place my relocation request of WiFi and it's been 20 days now but nothing has been done..no costumer service is receiving phone calls nither reply email....can you look into this matter and help...thanks
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sreenivas Katta
(@katta_sreenivas) reported
@ACTFibernet @balajisha06 Act people don’t have a proper technical team it self. Even I am also facing same issue but they will say only one thing switch off Wi-Fi and On. Issue will resolve and they will@close the ticket without our permission
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viplav salokhe
(@Iamviplav_) reported
@ACTFibernet Again the issue arrives. Looks like every month you guys do this. I want this to sorted at the earliest.
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Deeps
(@deeps_m_deeps) reported
@ACTFibernet Hopeless service screwed up after sales.. On top of that, you have the cheek to tell me you don't have a refund policy!!! My office connection gone for a week, service guys clueless on how to fix.. Airtel comes and fixes new connection in 2 hrs... Worst experience...
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Sreenivas Katta
(@katta_sreenivas) reported
@ACTFibernet Can I ask you one question. Are you giving money from your pocket or are you giving my money refund. Why your customer care people are so rude and gives all fake commitments. Do you really give refund or not let me know
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Asif
(@Asifhamid_knl) reported
@ACTFibernet From more than a month, you are unable to resolve one query, how come you are leading Internet service provider...
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Sagar Somanna
(@SagarSomanna9) reported
@ACTFibernet first of all my problem is not solved leave that they added static ip and charging me for that now called your customer care for that issue my usual bill is 1400 and now I got 1650 and your customer care opened a ticket and today it got closed without doing nothing!!
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Sreenivas Katta
(@katta_sreenivas) reported
@ACTFibernet I am tired with my issue So I had raised complaint on you Government of India Ministry of Consumer Affairs, Food & Public Distribution Department of Consumer Affairs National Consumer Helpline Your grievance has been successfully lodged and your docket number 3345488
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dark passenger
(@ccbbaam) reported
@ACTFibernet is 1000 times better than you, will let all ppl in my building to disconnect your service @JioCare
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Santhanam
(@santhanam_offl) reported
Which is best in service ,speed n connectivity in chennai #Broadband #ACT #HATHWAY @ACTFibernet @HathwayBrdband
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Hemanth kumar Allam
(@iam_hemz) reported
@ACTFibernet 1/2 I felt so disgusted being a customer of ACTFibernet here in Hyderabad, I have ordered for a new connect 2 days before by paying 4950 INR,their team members checked into the property, checked their connectivity but ended up going without giving any connection...