ACT outages and service status in Secunderabad, Telangana
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- ACT generated 0 outage signals in the last 24 hours around Secunderabad, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 19, 4:23 PM GMT+5:30.
- Internet (60%)
- Wi-fi (32%)
- E-mail (4%)
- Total Blackout (4%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Wi-fi | 6 days ago |
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Internet | 7 days ago |
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Total Blackout | 10 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Achyut Menon "AK" (@achyutmenon) reported from Hyderabad, Telangana@ACTFibernet May I have someone call me at my number? When I try customer service, the system doesn't recognise my subscriber number - and so unable to book a ticket. It's surprising that I receive messages relating to billing every month 😎
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet its been more than a week and still no team has came with a solution i need my money refund for this month, no internet since 2 weeks!! @ACTFibernet just check were you are going!! #Bullshitservice
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munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD now they are telling we will refund the amount sir within one week such wrost service ever without ground work you guys collecting amount everything and finnally you are telling sorry we don't have service in this area I need immediate refund
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Sumeet Somani (@somanisumeet) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet BROADBAND INTERNET SERVICE WORST IN HYDERABAD CITY AREAS LIKE MOOSAPET RAILWAYGOODSHED ROAD. EVERY WEEK SAME ISSUE INTERNET CONNECTIVITY GOES NULL BUT NO RESOLVEMENT. @consumerforum_
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sonu anil (@sonuanil1997) reported from Hyderabad, Telangana@ACTFibernet @channiyara Worst service your team is taking 6day’s to solve a single issue
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Shaikh Ateeque (@ateeq686) reported from Hyderabad, Telangana@ACTFibernet similar issue again....Your ACT Fibernet Ticket no: SR10165892223394 has been registered. Our team will ensure fastest possible action...
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Sajid Mohammed (@isajidmohammed) reported from Hyderabad, TelanganaI am a act fiber broadband customer since years now as my usage is low now wanna change my plan but it's getting difficult for me @ACTFibernet @ACTFibernetHYD
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Jayanth Rinkoo (@RinkooJayanth) reported from Hyderabad, TelanganaAccount number 101363421143 My wifi not working in near Apollo hospital lane secunderabad please fix it asap @ACTFibernet @ACTFibernetHYD
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Anwar Shariff (@anwar_shariff52) reported from Hyderabad, Telangana@ACTFibernet This WI FI net work has no access to the internet shows while working on to my Mobile and System. Complaint lodged yesterday but not resolved the issue so far. My regd. Mob No. 9848978029
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana@ACTFibernet what a poor service, i can't speak to customer service even after multiple Attempts, internet doesn't work everyday i should raise a complain ?
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VINAY REDDY B (@VINAYREDDY0643) reported from Annāram, Telangana@ACTFibernet one of the bad internet service ever i have faced I thought act is best but it is not the best if i get Internet for 30mins then another 30mins no Internet what is this type of service i did not experience with Hathway,jio,local network also .
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Shreeram Menon (@Shreeramguy) reported from Hyderabad, Telangana@ACTFibernet Hey i Had raised a request for a connection at Moinabad,but there is no service apparently there from @ACTFibernet as mentioned by a representative on 10th of June .But i still receive calls on a daily basis from your representatives for the same request.Stop Calling
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Shaik Aman Pasha (@amanshaik2603) reported from Hyderabad, TelanganaI have already submitted a request for disconnection (SR10164966833524)still in process please solve the problem ASAP @ACTFibernet
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .
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🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana@ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it
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Indra Reddy Madhuru (@IndraReddy_9) reported from Annāram, Telangana@ACTFibernet Your ACT Fibernet Ticket no: SR10164431621604 has been registered. Very pathetic service .. no power backup ..complaint closed with out resolving
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navfinallyme (@Navkanth1) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD need help can you please remove the box which is installed at my residence...
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Madala Vinesh (@VineshMadala) reported from Annāram, Telangana@ACTFibernet Every month there is problem please ivl pat this month bill and ivl remove the net it's very irrating
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet Its been just 2days after your team helped me with the connection, and now i have not getting internet since morning 6am today!!! How the hell does your team act tackle it on weekends??? Your service is getting really bad and connection too, no doubt with the speed.
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Nidhi (@Nidhii99) reported from Medchal Malkajgiri, TelanganaPathetic service being provided @ACTFibernet @ACTFibernetHYD @ActfiberC
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Niharika B (@_aloopitika) reported@ACTFibernet The customer care reps do not listen, they just cross talk all the time, the lady who picked my call the last time just didn’t listen to me. When I demanded that I speak to her supervisor, she stalled it first then put me on long hold (to test my patience) only to come back
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Ashish (@Humble_Monster) reportedDear @ACTFibernet, How can I be on a monthly AND an annual subscription at the same time? Why am I being forced to pay a monthly subscription when I already paid ₹18,000+ for an annual plan months ago? I even paid additional monthly charges despite already being on the annual plan. And now, over a disputed ₹354: Support → Nodal Officer → Appellate Authority Still no working Internet. Please investigate the billing discrepancy for as long as you need. But RESTORE MY INTERNET while you do it. I should not have to fight this hard for a service I have already paid for. #ACTFibernet #CustomerService #ACTFibernetBangalore
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Roozan Aggarwal (@roozanco) reportedHi @airtelindia , I am giving up on my Wifi network, please get your device collected in the coming week. Network so bad that I cant raise a ticket for this in your app. PLease share DM link to drop my number to contact further. I have signed up with @ACTFibernet
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anil kumar kacham (@AnilKumarKacham) reported@ACTFibernet It never happened till date, please check at the earliest we are using hotspots because of the inconvenience, thanks for the early response to my message, hope the same in action to the problem @ACTFibernetHYD
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Siva Kumar (@sivagmca) reported@ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.
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Bharat Agarwal (@honestconsumer7) reportedThe resolution will happen tomorrow as per ticket update!! You have zero concern for customers @ACTFibernet
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SVN Prasad (@svn_prasad) reported@ACTFibernet I already replied to ur team last wk abot the clarification hw the bill is calculated as I got some difference with the prorated calculation. Also req u check d email thread properly as I did mentioned already to disconnect the service. Plz chk and revert to that email thread
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Pranshul Singla (@pranshul_singla) reported@ACTFibernet standard installation timeline passed and still no update. No communication, no information. If your team cannot handle a simple installation on time, how can I expect proper service from you ahead? Please check this immediately. CAF NO 110815776657
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karthik alagan (@karthikalagan) reported@ACTFibernet — Is this how you treat paying customers? Ticket SR1108149816874 was raised for an internet service issue, with an ETR of 8 Aug, 9:00 PM. Yet customers are left without a working service and expected to keep chasing support for basic resolution.
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karthik alagan (@karthikalagan) reported@ACTFibernet This is particularly disappointing because your own stated objective is to “set new benchmarks for customer care” and provide a “delightful experience” to customers.