ACT Outage Report in Secunderabad, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at ACT
ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet Already made several calls, no resolution.
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Dear Mr.Bala Malladi its been 36 hours now that I have raised the issue about not getting the internet and nobody seems to be interested in taking any action. ttly frustrated and disappointed with the service @TRAI #disappointedwithact #balamalladi
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD SR10162620356872 raised this case 26 hours ago and was supposed to be resolved 2 hours ago and still you haven’t addressed the issue. I’m missing all the meetings #disappointedwithactfibernet #frustratedwithactnet #actservicesucks
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m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@ACTFibernet @irupeshranjan This call back never happens
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD 4days completed still my connectivity issue is not resolved
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Syed Saber
(@SyedSab92085790) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD before one week I have shifted my house and I put the shifting request through the app the technician Has come nd check out and said that In your area there is no service connection we have to put a new connection box' that's it still did put any box
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Uma Shankar Sahani
(@UmaShan93412372) reported
from
Hyderabad, Telangana
@ACTFibernet here is my complaint no SR10162559901342 got closed without any update neither resolution given. Today i had raised new ticket SR10162585569192 @ACTFibernet i need service team to reslove my internet issue.
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD its been more than 24 hours that I raised an issue saying I am not getting internet and you guys haven’t taken any action and just disconnecting the calls when I tried to call you and express the issues I’m facing.
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernet @ACTFibernetHYD I was being told that it will be resolved by 6 pm yesterday if not by today 9 am both of these didn’t happen either. is this how the customers are treated when we say we are facing the issues #disappointedwithactfibernet #issueswithactfibernet
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@JioCare Improve your service if need plp need to switch to @ACTFibernet
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AskMe
(@AskMe49293125) reported
from
Medchal Malkajgiri, Telangana
Most useless, bkwas, stupid services of @ACTFibernet USELESS USELESS USELESS
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet 1. You are resolving temporarily not permanently. 2. U r team is taking minimum 1.5 day for fixing problem. Poor sevice pathetic service. Unskilled 3. These two days you are billing to me without any sevice. 4. U r are not even compensated any single day from past 5months problem
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Suraj
(@Suraj39359801) reported
from
Hyderabad, Telangana
@ACTFibernet SR10162617324762 Same I raised on sept 5th internet not working every 15days I am facing issue I called executive 9121015806 he said to report in HO Banjara hills no body responding. Please rectify my problem internet not working.
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m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@ACTFibernet @anilmihir This call back never happens
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salma zahoor
(@salmazahoor07) reported
from
Hyderabad, Telangana
@ACTFibernet Your request SR10162653296152 is tentatively expected to be resolved by 9/22/2021. I have been nerver seen such an pathetic service with an any Broadband service as @ACTFibernet. is delivering their ******* service It's been 5days they are resolving thier issue
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Suraj
(@Suraj39359801) reported
from
Kūkatpalli, Telangana
@ACTFibernet @ACTFibernetHYD SR10162617324762 Same I raised on sept 5th internet not working every 15days I am facing issue from 4months, I called executive 9121015806 he said to report in HO Banjara hills nobody responding. Please rectify my problem internet not working. 6pm
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I complained about my internet issue it's been 80hrs(3+days). The team is quite negleglible in resolving. You Fine us for late payments, What should we do as a customer? Good bye @ACTFibernet
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Vijay Huple
(@vijay_huple) reported
from
Hyderabad, Telangana
@KarwaKomal @ACTFibernet @VijayGopal_ Worst customer service provider = Act fibre net service
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD @ActfiberC This is ridiculous I been trying to reach to your customer care exectve to know abt the ETA when the service will be resumd and they are simply disconectn the call on face.This is not the kindof service that was promsd to me whn the connectn was offered
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Internet is not working since 2 days and we are only depend on broadband for our work. Call customer service about 8-10 times still the issue persist. Sometimes customer service agents r not responding on calls properly.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@mark86v1) reported
@ACTFibernet idiots, why do you call and immediately disconnect? I raised a ticket for poor internet. Resolve it immediately. SR10276544614664.
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Abdul Wadood Khan
(@abdul_wadood29) reported
@ACTFibernet Internet is down again! Ticket SR10176537139154 raised but ETR shows 9 PM? Are we supposed to sit idle and stop all work till then? This kind of service is pathetic—how can working professionals rely on ACT? Fix it ASAP! #ACTFibernet #InternetDown
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चौधरी यतेंद्र सिंह
(@yatendrasingh53) reported
One telephone call came from Bangalore & one msg from Delhi and said that your problem will be resolved but nothing has happened so far. I am very disappointed with the attitude of Company. @ACTFibernet
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Yogananda
(@Yoga7878) reported
@ACTFibernet one of the worst service providers for Internet is act. I have been raising complaint for not working and it’s working very slow but still facing same issue. Again and again
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LM jain
(@lalithmunoth) reported
@ACTFibernet Rathere atleast Airtel service is better than ACT. ACT is just to catch new customers grab money and cheat and don't give response. The matter has to be escalatedvto ministry of communication also if innocent customers are cheated
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Shaik jilani
(@Jilanisk29) reported
@ACTFibernet The agent came today and told me to go with mesh plan and want to recharge more I am not at all happy with the services you are providing and now itself called to customer care agent he is telling they will check what is this bloody tourcher for me aftter
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niranjan
(@niranjanks91) reported
Terrible service by @ACTFibernet. 125kbps speed? This is just a week after I raised 2 complaints for a similar issue. Hopeless. Raising a service ticket is another pain altogether.
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Jeyachandran A
(@jeyachandranadi) reported
@ACTFibernet I have done payment for new internet connection two days ago in kharadi pune. Installation person told me today local LCO problem and go with airtel. I am shifting to airtel now. Please refund my amount and explain me about LCO problem. Thank you for service.
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Shaik jilani
(@Jilanisk29) reported
@ACTFibernet This issue is with for months I accept quick action on this
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Mohd Aamil Rasheed
(@RasheedAamil) reported
@ACTFibernet The frustrating thing is its never resolved in couple of hours and theres no one to get the update from. The etr always shows the time around 9 pm and then it lingers to next day. It is not acceptable at all