ACT outages and service status in Secunderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Secunderabad, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 5, 7:36 AM GMT+5:30.
- Internet (60%)
- Wi-fi (20%)
- Total Blackout (16%)
- Phone (4%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at ACT
ACT is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 2 days ago |
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Hyderabad
|
Total Blackout | 3 days ago |
|
Hyderabad
|
Wi-fi | 4 days ago |
|
Hyderabad
|
Total Blackout | 4 days ago |
|
Hyderabad
|
Total Blackout | 4 days ago |
|
Hyderabad
|
Internet | 5 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana@ACTFibernet My complaint ticket was closed without resolving the issue from 28th Sep There is no Internet tired to this #fake #promises #disappointed
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Anwar Shariff (@anwar_shariff52) reported from Hyderabad, Telangana@ACTFibernet This WI FI net work has no access to the internet shows while working on to my Mobile and System. Complaint lodged yesterday but not resolved the issue so far. My regd. Mob No. 9848978029
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet Yet again Internet is gone! This is the 6th ticket in a row/month I have raised for Internet issues. Very Very poor service. @ACTFibernetHYD @ActfiberC
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet No Response yet and the Internet is still not working. Pathetic service.
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, TelanganaI tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD
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Gladson (@Davidgladson) reported from Medchal Malkajgiri, Telangana@ACTFibernet really frustrated with act service never give the speed for which I am paying for… hope your company will close one day.
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shabazkhan (@khanshabaz20) reported from Hyderabad, Telangana@ACTFibernet ITS A WORST NOT RESOLVING MY COMPLAIN COMPLETEY ONE MONTH IS OVER NOT YET OFFICIAL OF ACT FIBER NET NOT CALL ME
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet hey!! What the hell!! My connection doesn't work every week!! This has became a habit!! I cant even recommend act now!! Very bad experience. I have a connection of 300mbps at puranapul, Hyd. If this repeats again m changing to JIO.
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet its been more than a week and still no team has came with a solution i need my money refund for this month, no internet since 2 weeks!! @ACTFibernet just check were you are going!! #Bullshitservice
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Hiba Amjed (@HibaAmjed1) reported from Hyderabad, Telangana@ACTFibernet what the hell is going with my internet. It's been over 15 hours with no internet. I got office. It's office timings u idiot.when are you restoring the net????#uselessnetwork
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD By tweet also actfiber persons are not responding.... 48hrs completed. My problem is not resolved
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Mashuk (@Mashuk90406470) reported from Medchal Malkajgiri, Telangana@ACTFibernet I got call from ACT team, There is no feasibility to connect the box in My area. Also said it will take time to resolve the issue, you may disconnect the connection, we will initiate the refund. Team it's been week still my issue not resolved its hampering my work.
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munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD I was requested for a new connection on 25/03/22 and payment also completed same day itself since that day connection was not given daily your guys come 3 days and they told some technical issues but now they telling we could not give connection here
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Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, TelanganaSince 20th of last month i have complained and faced internet connectivity issue for more than 5 times, due to which there was no internet for approx more than 8 days altogether, i would like to know how will you compensate this? @ACTFibernet @ACTFibernetHYD y so much issues ?
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VINAY REDDY B (@VINAYREDDY0643) reported from Annāram, Telangana@ACTFibernet one of the bad internet service ever i have faced I thought act is best but it is not the best if i get Internet for 30mins then another 30mins no Internet what is this type of service i did not experience with Hathway,jio,local network also .
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet Its been just 2days after your team helped me with the connection, and now i have not getting internet since morning 6am today!!! How the hell does your team act tackle it on weekends??? Your service is getting really bad and connection too, no doubt with the speed.
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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Sibasish Ganguly (@limitless_sibu) reported from Makta, TelanganaThe service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer
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Jayanth Rinkoo (@RinkooJayanth) reported from Hyderabad, Telangana@ACTFibernet please solve the connection issue of ticket no. SR10164493584814 of Hyderabad asap #ACTFiberNet #ACT
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Lipun (@football_LM10) reportedDear @ACTFibernet , I raised a ticket few days back , instead of resolving it your team closed it without any solution. This is really pathetic 😡. Unable to reopen the ticket also. Ticket No SR10280892583664 . Please help
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Manish Kumar (@Jadeja_manish25) reported@ACTFibernet I'm tired of the constant excuses from your ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. I expect an immediate explanation and a firm resolution timeline.
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Prashant Kumar (@Prashan39394527) reported@ACTFibernet @ACTFibernet @DoT_India will you please respond or should i formally register a Complaint with consumer court and a police complaint because you basically took my money and sis not provide me the service as promised!!
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Sriram Rajaram (@Sriram0508) reported@ACTFibernet Mesh network Installation pending since 5 days. Pls check.
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet 17 hours of Internet outage - not acceptable in this day and age #fail
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Viyaki (@viyaki_s) reported@ACTFibernet Why can't you guys solve a customer's issue instead of just closing the ticket? Such a disappointing experience. When are you guys actually going to address a customer's issue properly? And most importantly, when can I get my internet back?
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Karthik (@KarthikeyanS01) reported@ACTFibernet Please consider this email as an official request to cancel my connection. I do not want to pay anything as I have validity till 22nd July. Kindly cancel the connection and clear your routers. I do not want your services anymore. Most unprofessional bunch of people.
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Dibyajyoti Panda (@dibyapanda7) reported@ACTFibernet after so many follow up with service request id SR10280864280114. When trying to get update on above issue customer support team putting on hold and later disconnect on their own. If my issue couldn't be resolved the say upfront. Ghosting is not ethical
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Viyaki (@viyaki_s) reported@ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?
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Viyaki (@viyaki_s) reported@ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?