ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@renijth @ACTFibernet Yes waiting for 5 days still no response. The most unhappiest customer service
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet Your service is pathetic. I lodged a complaint 3 days back n the net connectivity problem is yet to b resolved. You seem to take customers for granted.
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Tauseef Lala
(@tauseeflala91) reported
from
Hyderabad, Telangana
Hello @ACTFibernet , unable to use internet for last 2 hours. Please help.. Unable to log a service ticket on your app, so contacting on twitter
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dilip kumar
(@pdilukumar) reported
from
Annāram, Telangana
@ACTFibernet kindly take action on tickets raised. There is a fiber cut in our society complaint has raised but still no response from your team since 2days. Number:SR10128526672368.
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
My complaint is yet to b resolved after all the trouble-shooting suggested by @ACTFibernet, n I get this message: Dear Customer, your ticket is being closed. If UNRESOLVED, you can escalate it to us, by just forwarding this SMS to 8008250000
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet tried again reaching your customer care again and again no response still....
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Mahesh Sharma 🇮🇳
(@mahesharmusings) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Please let me know the status of SR10130949239282 as there’s no response from your customer care on phone or mail.
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varun kovur
(@vkovur) reported
from
Hyderabad, Telangana
@ACTFibernet No internet for the past two days ! False promises every where that the issue will get resolved by one day , two days. No response , no action ! The service is at worst! For the first time , I felt why I am using this for the past 10 years ! SR10130809808722
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s'I'rr'U'.....
(@IGajulaSrikanth) reported
from
Hyderabad, Telangana
@ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Please don’t copy paste your message which is to just bluff the customer
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Asif
(@asifbangle) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet worst n pathetic service at bachupally area hyderabad. out of 30 days only 20 days active.. 10 of days downtime... bakwas ACT service.. @HathwayBrdband can you please provide your service in my area am really fed up with these ACTing guys .. Thanks
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet The worst response from the Act
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Don’t keep cheating the customer
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@RaghavSRao1 @ACTFibernet @ACTFibernet Same experiences no one from customer care looking in to this .. they are well trained in trying to convince the customer
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Before we enjoying the plans provided firstly you should resolve the issue raised by us in SLA 72 hrs complete no one responded on the issue. The best poor service by you people I feel pity
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Phani Kumar
(@phanikumar2304) reported
from
Annāram, Telangana
@AnushaRuth @ACTFibernet @ACTFibernetHYD Talk to the Nodal Office they ll tweak things and fix it
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Nazeem
(@nazeemtweets) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD ...[3] Whoever is in Hyderabad and trying for a new connection Please do not go for this worst service provider. There are many other internet providers around the city go for them.
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Nazeem
(@nazeemtweets) reported
from
Annāram, Telangana
@ACTFibernet This was once a good service provider and now it is undoubtedly the worst internet service provider. Its been 14 days since I applied for a shift in connection. The technician reached out after 10 days and then left the work undone...
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @abhishe87375808 @ACTFibernet no your team is never active worst service I can say irresponsible
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shravan
(@Shra1Reddy) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet really pathetic customer service.. has been trying from last 1 hour to get connected with, the automated msg makes me wait for 12 min and disconnects.. there was a complaint raised 4 days back and not resolved yet..really pathetic for such a big company..UNBELIEVABLE
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sourav bhadra
(@srbbdr) reported
@ACTFibernet I installed fibernet yesterday. I have 75 mbps plan for 3 months in which I got router free. The router doesn't support 5g band. The installation person fooled me telling you will get 75 mbps in 2.4ghz band itself. PLEASE CHANGE ROUTER Ticket SR10265684389329
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Shahbaz
(@Shahbaz_shaik15) reported
Worst customer care and service is been provided by @ACTFibernet .@ACTFibernetHYD One of the worst services given by any firm i have seen so far. Still hope that the issue will resolve soon.
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Sravan Kumar
(@sravan_velag) reported
@ACTFibernet I have been your customer since 2009, requesting a connection shift to a location where there are already a bunch of ACT connections (SR10165658949924), no progress since the request had been raised. I hope the tweet helps the request get some traction.
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Shahbaz
(@Shahbaz_shaik15) reported
Dear @ACTFibernet @ACTFibernetHYD start spending some money on service also instead of marketing. I have raise a complained regarding the internet issue which is not yet resolved. And when i call customer care it ia of no use. Worst customer care and service is been provided.
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Vignesh Ganesan
(@vikiselvi) reported
Its been a week already but still no proper response and issue ia not fixed yet.. may i know when will the management take appropriate actions ?? #ACTslowness @ACTFibernet
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Chandu surendhar
(@Chandusurendhar) reported
@ACTFibernet @ACTFibernetHYD will there be any resolution provided
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neon
(@neon44518085) reported
@ACTFibernet Ping is currently 12ms when engineer did a reset yesterday for speed complaint. I have no issues if it is under 15ms to Chennai. Above that it causes instability to other servers I'm connecting.
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Raghav Gururajan
(@raghavgururajan) reported
@ACTFibernet No bad experiences. Just a suggestion to avoid impact on Quality of Service. :-)
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jb
(@3c2efc5a7b15444) reported
@ACTFibernet No the issue is not resolved
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Blessing
(@BlessingW) reported
@lavanyadeepak @ACTFibernet Yeah. Junction box in my house and it's down. They say it's due to fiber issue. 2 site engineers who seem to have a rift with each other. Just pointing finger at each other without fixing the issue. 🤦🏻 #PoorACTInternetservice