ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
from
Annāram, Telangana
@ACTFibernet More than 24 hours issue still not resolved! ACT NOW!!!!
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I Had ordered new connection 15 days ago , no response from any of them and I paid the amount on the same day when I ordered it , now they say that will refund u amount what's going on ?? To speak to customer service supervisor I'm on hold since 28 MINS ?101608841776
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Don't give fake promises and wrong information. Please shut down ur service.
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Santhosh Kumar
(@Santh0sh7) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Ticket has been raised for the internet issue and informed engineer about fibre cut in New Bhavani Nagar Boduppal. Your competitors iway and excitel solved the issue(fibre cut) but ACT is yet to react. Service is not good and delay. #worstservice
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD No internet connectivity in our community since 2 days and no one from ACT seems to care. Tickets are closed without resolution and supervisors don't attend calls! I wonder when ACT CS got so bad. Been a customer for 11 years!
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Jaffar Hussain Meraj
(@Jaffarhusainmla) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I'm trying to reach customer service since 2 days and call gets disconnected after 8minutes!! Expecting a call back but nobody calls... Tickets get closed with solving my issue and nobody cares if I call back...
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@VijayGopal_ @ACTFibernet @ACTFibernet Very useless T&C Very shameful on Ur company I don't see this sought of refund condition. Even I had faced the same issue. Pending since 2 month's. They give fake promises.
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Rrajesh Ralabbandi
(@rallabanddi) reported
from
Hyderabad, Telangana
@ACTFibernet None of them responded till now, except throwing a default message. Will anyone respond to my query ? my net is already running dead slow. Do you guys need any other escalation apart from this ?
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet Will you be updating me the reason for this issue and when can I expect your technician to reach here ?
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Ravindra Guntupally
(@RavindraGP) reported
from
Medchal Malkajgiri, Telangana
Thank you for contacting me @HathwayBrdband , I will wait till today evening weather @ACTFibernet people can able to resolve the issue or not. if not i will send you my details. @ACTFibernet I need the resolution today at any cost.. my office work getting impacted because of diz
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Arvind Adike
(@ArvindAdike) reported
from
Annāram, Telangana
@ACTFibernet Your app doesn't load..Whatsapp care doesn't respond.. customer care number goes blank.. kya chutiyapa hai ! No internet since yday and can't even reach you guys.
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Praneeth
(@Praneet69221374) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @ACTFibernet when are you going to fix this , your agent named SANJEEV , he is the one who insisted to pay on the same day and the next day installation promised and its been 15 days he never calls us , only we need to follow him up and whenever we call he says refund.
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Krutika
(@krutika_ganeru) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD is the internet down? There is no internet service since an hour . Area: Barkatpura. Pleaseget this resolved asap. Have raised a complaint too.
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m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@Madhavgmk @ACTFibernet They never do that ...I tried calling them multiple times but ended up with no resolution and they were quite interested in only new connections
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Rizwan Muhammad
(@mdrizwan39) reported
from
Hyderabad, Telangana
@ACTFibernet Unable to connect to internet since morning. Raised a ticket but no updates yet SR10161628302062. Please resolve at the earliest possible now. Unable to work due to the issue. Area: Company bagh, Langerhouz, Hyderabad.
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet Haven't faced an internet issue that has taken more than 2 weeks to resolve . I have to recharge my stupid @VodafoneGroup sim which also gives terrible speeds . I have lost salary this month . Who's going to reimburse that ?
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iamzehanpatel 🇮🇳🇦🇺
(@zehanpatel) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD has one of the worst customer care facility by the time the number comes the calls goes blank.
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Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet This is 2nd time l'm facing this issue in last 3 days.. How can I trust your service..???
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swaroop reddy
(@reddy_swaroop) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Ths issue is not resolved yet. Please check with your team and confirm the same with a tweet and also help me out in understanding the exact problem so that it wil be helpful for me to talk to my managers regarding my poor performance due to internet issue.
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet my internet is down for 2 weeks straight . I have called your customer care 20+ times . Nobody responds back and have closed my ticket without my knowledge . Ticket: SR10160792732932 SR10160812727971 Haven't been able to resolve or respond.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shyam Soonder Singh
(@shyam_soonder) reported
@ACTFibernet Do you even know that there has been an outage all around the South India. But I've seen no acknowledgement from your end and no apologies. Shameless service and No regard for customers is reason why no one cares for ACT anymore.
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Aishwarya Mathuria
(@aishmath) reported
@ACTFibernet This is second time in a month.. The internet service is not working for a day and there has been no response or action taken on the complaint. This is very frustrating. Kindly take appropriate action to resolve the issue at the earliest.
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Rahul Agarwal
(@iagarwalrahul) reported
@ACTFibernet Horrible customer experience in these last couple of days.False promises made,issue unresolved. Undue charges imposed, promised but still not removed. @Balamalladi13 @ShefVaidya
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deepakprabhu
(@deepakp46167547) reported
@ACTFibernet This is for ACT fibernet Account 102010997595. The internet has not been working now for close to 4 days and a complaint was raised on Sunday Afternoon, 31st July'22, (Complaint No: SR10265507044444) and it is still not resolved. Please check & restore connection
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Arjun
(@RealArjunnc) reported
@ACTFibernet Ok how about this? U r cro Bala comes to office or wfh and his Act fiber net keeps giving trouble the same like mine . Wil he be happy? Can u ask him and DM me plz
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Gooner4Life
(@hydbadibc) reported
@ACTFibernet worst service. Amount paid for six months. Internet not yet installed. #actfibernet #shame
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infiredYeoja
(@bts0705) reported
@ACTFibernet Nope @ACTFibernet same issue again. I've raised a ticket again. "Your ticket SR10265528197554 is tentatively expected to be resolved by 03-Aug (DD/MM) between 19:30 to 21:00. Team ACT" I raised yesterday night. I'm really so fed up
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Avinash Devadiga
(@AvinashDevadig4) reported
@ACTFibernet No just fake promises and technicians closing tickets no resolution
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Karthikeyan Krish
(@iamkarthikkrish) reported
@ACTFibernet When the first response to a customer’s concern itself takes a whole week, what do you think your whole support system satisfaction rate?
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Nityananda Rao 🇮🇳
(@nityarao1947) reported
@ACTFibernet seems you r not working. We have the network issue for 2 months. Somehow it was working and now it’s totally dead. Can you check ASAP?