ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (25%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Secunderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 3 days ago |
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Hyderabad
|
Internet | 5 days ago |
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Hyderabad
|
Internet | 5 days ago |
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Hyderabad
|
Internet | 6 days ago |
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Hyderabad
|
Internet | 8 days ago |
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Hyderabad
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Rehan 雷涵 (@theleihan) reported from Hyderabad, TelanganaUpdate: Received full refund. Literally had to drag their COO into the issue to get it resolved this quickly. @ACTFibernet you guys need to de-bloat upper management and un-thug ground level beat minions. Alvida.
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport
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Nilesh Mahajani (@Hyd_Nawab) reported from Hyderabad, TelanganaTo open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.
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arif khan (@4uArif) reported from Hyderabad, Telangana@airtelindia for last 3 months we have been complaining for poor network in our area but @airtelindia least bother...thanks @ACTFibernet for helping me tweet with your network
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Bidyasagar Kapali (@BidyasagarKapa1) reported from Annāram, Telangana@ACTFibernet I am managing it. As I am travelling today to @Odisha. But it is very bad experience of last 2 months. Team called but never visited my place. If I was not on a yearly subscription I would definitely unsubscribe your facility. I am using ur service more than 10yrs
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M̶i̶t̶z̶ ̶J̶a̶i̶n̶ (@its_mitz) reported from Hyderabad, Telangana@ACTFibernet Network name : Actfiber Customer ID : 101000706735
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Ankush Agarwal (@Ankushagarwal07) reported from Annāram, Telangana@ACTFibernet issue with your service even after timely payment. Area -Lb Nagar. Pls resolve it asap else we have to look for alternative provider Regards Ankush
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Bharath Bhushan 🌟🌟🌟 (@DigitalBharath) reported from Hyderabad, Telangana@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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Fayaq Hussaini (@ifayaq) reported from Hyderabad, Telangana@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.
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Shivanand gujjari (@nandshiva4) reported from Hyderabad, Telangana@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi
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Dinesh Varanasi (@dinesh_pandu12) reported from Annāram, Telangana@ACTFibernet I am trying to connect you people regarding internet pack, but not able to connect and no response to mail also..please call me on 8939192849..please help your costomers
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Kamlesh Macwan (@kmacwan) reported from Medchal Malkajgiri, Telangana@ACTFibernet Dear Sir, this is to bring to your notice that I have place my relocation request of WiFi and it's been 20 days now but nothing has been done..no costumer service is receiving phone calls nither reply email....can you look into this matter and help...thanks
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Arpan Roy (@arpan_roy) reported from Annāram, Telangana@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Raghu Vamsi (@RaghuVamsii) reported from Medchal Malkajgiri, Telangana@ACTFibernet Tariff plan changes without any intimation. Requested many call backs recieved non till the date. Lot of issue with internet. #DisconnectingSoon Act ID - 101011348709 Now it's time shifting to @reliancejio or @airtelindia
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Dhiresh C. RayMohapatra (@dhiresh_c) reported from Medchal Malkajgiri, Telangana@ACTFibernet Customers are experiencing DADAGIRI of actfibernet. Company has one of the policis is DOMUNHA. There executive will say one thing and will not keep their commitment. Customer has to go as per their sms only. Another financial torture.
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G. Vikram Goud (@GVikramGoud) reported from Annāram, Telangana@ACTFibernet My account ID is 101001344486. Ur customer service nos r not working. I wanna downgrade my plan to AXMAX 500 for 2 years by paying 10598. However, ur app says “amount should b greater or equal to Rs14846.78. Pls assist
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings
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rajesh mishra (@Raj5261722) reported from Medchal Malkajgiri, Telangana@ACTFibernet Respected ACTFibernet support team I'm facing internet issues and it's 6th time in this month tried to reach customer care but no reply through App it says existing ticket available unable to open new ticket please do needful my number 8297053377
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Arpan Roy (@arpan_roy) reported from Annāram, Telangana@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Yoga Sandeep (@YogaSandeep1) reported from Rāmpur, TelanganaDear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bidyasagar Kapali (@BidyasagarKapa1) reported from Habshigūda, Telangana@metalrider94 @ACTFibernet Exactly, as all of know we are now working from home. We have opted yearly subscription bcz we need your service. I am not even able to login to selfcare website. It's really pathetic. I stay in Pragathi Nagar, Ramanthapur.
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Raj (@Raj92414652) reported from PETROL BUNK ORR, Karnataka@ajaysta @DrTangudu @ACTFibernet Totally agree, same issues here as well
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Mohd Khalid Hasan (@mohdkhasan) reported from Hyderabad, Telangana@ACTFibernet - My internet is not working since today afternoon. I raised a ticket on your app and I got a message that it will be resolved by 9 PM tonight. It's already 10:15 PM but internet is still not working and all my attempts to reach on Customer care is just a long wait.
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animesh majumder (@MajumderAnimesh) reported from PETROL BUNK ORR, Karnataka@ACTFibernet now I am not able to login to ACT app anymore to track SR. My account id is 102343161114. I am also getting a message that my mobile number is not registered anymore. Kindly resolve this issue.
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Ajay S Nair (@life_on_2wheel) reported from PETROL BUNK ORR, Karnataka@ACTFibernet no internet for past 3 days,raised complaint and its closed without resolution. Its affecting my work and my kids online classes. Guys atleast respond.
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Jagadishkoligudda (@Jagadishgk1973) reported from Bengaluru, Karnataka@ACTFibernet SR10240440722892 - I have been an ACT loyal customer for Fibernet . The customer support is pathetic. Most of the time the issue are closed without resloving. Please Fix my issue at the earliest 🙏🙏
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Rajendra (@Rajendras09) reported from PETROL BUNK ORR, Karnataka@ACTFibernet worst customer care. No broadband for 4 days. No update on ticket or I can't create new ticket. No one picks call or not able to reach customer care.
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Meer (@meeru123) reported from PETROL BUNK ORR, Karnataka@JioCare Hi what is the process to apply for broadband connection, @ACTFibernet has been worst and no response to ticket and the customer care number doesn't even work.
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Venkatesh (@venkykirti) reported from Bengaluru, Karnataka@ACTFibernet Dear Team, how come a new connection suspend in a week. Whats wrong with Customer care number. Pathatic service
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CHARMAINE FERNZ (@charmainefernz) reported from Bengaluru, Karnataka@ACTFibernet I must say your Internet connection is very bad. We have been having a junction box issue every alternate day. Despite, several requests to change, the problem continues to exist. So much for supporting #WorkFromHome #badconnectivity #Internetwoes