ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@renijth @ACTFibernet Yes waiting for 5 days still no response. The most unhappiest customer service
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FarHaN MaHmooD
(@FMahmoodsgroup) reported
from
Hyderabad, Telangana
@om41r @ACTFibernet Their service has been nothing short of atrocious. I have experienced the same.
-
Asif
(@asifbangle) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet First of all make sure that you’re providing uninterrupted service for at least a week. Ek Number FALTU n FRAUD acting ACTing network which never works.
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet The worst response from the Act
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet tried again reaching your customer care again and again no response still....
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Please don’t copy paste your message which is to just bluff the customer
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Shiva
(@ssr99) reported
from
Hyderabad, Telangana
@hchawlah Could you help me with my Wifi connection of @ACTFibernetHYD .. It goes down very regularly and there is absolutely no response from their local team @ACTFibernet
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Phani Kumar
(@phanikumar2304) reported
from
Annāram, Telangana
@AnushaRuth @ACTFibernet @ACTFibernetHYD Talk to the Nodal Office they ll tweak things and fix it
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @abhishe87375808 @ACTFibernet no your team is never active worst service I can say irresponsible
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Saurabh Agarwal
(@saushan91) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Been over 36 hours now and no connectivity yet. Way to go ACT. This is how @_DigitalIndia is going to progress. Tired of calling customer care. Worst ever service.
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@RaghavSRao1 @ACTFibernet @ACTFibernet Same experiences no one from customer care looking in to this .. they are well trained in trying to convince the customer
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Saurabh Agarwal
(@saushan91) reported
from
Hyderabad, Telangana
@ACTFibernet over 8 hours since no connectivity. And we call it Digital India. Ridiculous service and ridiculous customer care. Will be changing my ISP very very soon. @reliancejio Your time to take over and show these guys what true service is. Hope you don’t disappoint.
-
Ikram
(@ikrammohiuddin2) reported
from
Hyderabad, Telangana
@ACTFibernet New connection promised within 49 hours in Jubilee hills rd 86,after taking payment is not yet done, more than 200 hours over,very poor service from Act, staff are rejecting the calls, when called for update, I am calling daily, very stressful and unprofessional
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KAPAALAM☠️💀
(@vayuputra_99) reported
from
Annāram, Telangana
@ACTFibernet port is down.. happened 2nd time in a span of 3 days.. please help
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varun kovur
(@vkovur) reported
from
Hyderabad, Telangana
@ACTFibernet No internet for the past two days ! False promises every where that the issue will get resolved by one day , two days. No response , no action ! The service is at worst! For the first time , I felt why I am using this for the past 10 years ! SR10130809808722
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Don’t keep cheating the customer
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Ikram
(@ikrammohiuddin2) reported
from
Hyderabad, Telangana
@ACTFibernet I subscribed for new act connection in Jubilee rd 86, on 2nd October, executive promised me connection within 48 hours, but as of now (192 hours have passed), I am still waiting for connection, poor service and execs dont answer the calls, they reiect your calls.
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Before we enjoying the plans provided firstly you should resolve the issue raised by us in SLA 72 hrs complete no one responded on the issue. The best poor service by you people I feel pity
-
Qureshi Ghouse🇮🇳
(@QGhouse) reported
from
Hyderabad, Telangana
The worst experience with you people @ACTFibernet the internet speed is very slow..unacceptable this is ..#2019MadeMeRealize #actfiber
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Mahesh Sharma 🇮🇳
(@mahesharmusings) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Please let me know the status of SR10130949239282 as there’s no response from your customer care on phone or mail.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Matruprasad Satpathy
(@Weiser_Buddy) reported
@ACTFibernet Any updates please?? What kind of service is this?? #worstcustomerservice
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Irfan Alam
(@irfan_virgo20) reported
@ACTFibernet How is it resolved? I haven't got the benefits which I opted for. How dare you guys get the ticket closed without any resolution?
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Niresh99
(@Niresh3) reported
@ACTFibernet Have raised complaint from 2 weeks but no use. Is this the way you treat your loyal customers?
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Sathishdstrom
(@sathishdstrom) reported
@ACTFibernet will you resolve my issues or shall I sue you in @ConsumerCourt_ for the false promises you made and wasted my time.
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Prajwal Dhiwar
(@Khajiit_R6) reported
@ACTFibernet I've been trying to change my plan for 2 months but no matter what, I can never get your customer service executives on call. This is just annoying.
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anil angala
(@anilangala) reported
@ACTFibernet Your support service is very pathetic and there will be no response from any team apart from your support. I re-opened a ticket as the issue was not resolved but your team is directly closing the ticket with any communication.
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Govindaraju
(@Govinda43519859) reported
@ACTFibernet if you guys are not available to support your customers don't provide new connection after paying you guys I want to beg you guys for good service are what if you guys are not ready to provide service kindly cancel my subscription request and make a refund
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Govindaraju
(@Govinda43519859) reported
@ACTFibernet Hi team while taking money for new connection you guys will be keep on calling again and again after that if we raise query after that we need to wait until you guys resolved I don't know what kind of service you guys are providing to your customers
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Sachin Rishi
(@rishitweetzz) reported
@ACTFibernet No commitment to TAT of 24 hrs.Poor service. Wifi not working yet. See your message of yesterday "Your request SR10256628545452 is tentatively expected to be resolved by 5/15/2021 04:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app"
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Prasoon
(@prasoonpsn) reported
@ACTFibernet SR10156590680582 is the service request number generated on last Thursday.