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ACT

ACT outages and service status in Secunderabad, Telangana

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 65% Internet (65%)
  • 26% Wi-fi (26%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Secunderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Total Blackout 14 hours ago
Hyderabad Wi-fi 2 days ago
Hyderabad Internet 3 days ago
Hyderabad Total Blackout 6 days ago
Hyderabad Internet 8 days ago
Hyderabad Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • AnucharanG
    Anucharan (@AnucharanG) reported from Jubilee Hills, Telangana

    @ACTFibernet This is very bad on ur part since 3days internet is not working we are giving complaint but the issue is not solved from 3 days l am requesting you to kindly solve the problem as soon as possible

  • SaideepMyadam
    Saideep Myadam (@SaideepMyadam) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet the support is pathetic it’s been three days!!

  • yashwanth_koppu
    Yash1th_K_786 (@yashwanth_koppu) reported from Annāram, Telangana

    @ACTFibernet made payment..promised Installation on 15th July..can't wait anymore..no CC service . cancel my subscription refund.-9063099949

  • yashwanth_koppu
    Yash1th_K_786 (@yashwanth_koppu) reported from Annāram, Telangana

    @balamalladi @ACTFibernet worst service ever experienced..new installation pending...no CC Connectivity..9063099949..no response from customer care

  • Surajsannidhi7
    Suraj O+ve (@Surajsannidhi7) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet Is resolved, why can't u make it problem free. I a month thrice I get a problem.

  • Rajkiran6025
    Rajkiran Srivastav (@Rajkiran6025) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM

  • sheshankreddy
    Sheshank Reddy (@sheshankreddy) reported from Hyderabad, Telangana

    @ACTFibernet you have worst service in industry. Internet cuts off right on holidays Waiting for jio fibernet.

  • tupsakri
    Rajeev Tupsakri (@tupsakri) reported from Monikonda, Telangana

    @ACTFibernet absolutely pathetic. Internet down more than 24hrs. No representative picks call. Enjoying with customers money..aren't you ashamed.

  • jkdreamzone
    Jayakrishnan (@jkdreamzone) reported from Hyderabad, Telangana

    @ACTFibernet Still no resolution! 2 days without internet! @TRAI This is the kind of service the internet companies in India offer.

  • sargampr
    Sargam Prakash (@sargampr) reported from Hyderabad, Telangana

    @ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.

  • bajajmanish007
    Manish Bajaj (@bajajmanish007) reported from Hyderabad, Telangana

    @ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552

  • nitinbharadvaj
    FalseDawg (@nitinbharadvaj) reported from Hyderabad, Telangana

    @ACTFibernet Issue not yet resolved , the ticket got closed. My internet services have been suspended as the due date is up. Please help!!!!

  • madhav_sb
    Madhav (@madhav_sb) reported from Hyderabad, Telangana

    @ACTFibernet there has been many instances of disconnection. Though escalated, still not resolved permanently. SR10120794663452. Here is SR no. We have a list of pending works based on this connection. Hoping a quick and best solution

  • RAdarshNair
    R Adarsh Nair (@RAdarshNair) reported from Hyderabad, Telangana

    @ACTFibernet Sent the same. I expect a no response or resolution from you as always.

  • Raghu86357271
    Raghu (@Raghu86357271) reported from Medchal Malkajgiri, Telangana

    Worst service from ACT fiber net. No service from the past 2 months and now they want me to pay the bill @ACTFibernet

  • CorinneBlogs
    Corinne Rodrigues 👩‍💻📖✍️✈️ (@CorinneBlogs) reported from Hyderabad, Telangana

    Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.

  • Mandal33Mandal
    Abhishek Mandal (@Mandal33Mandal) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet #SR1019661786742 You are spoiling my sunday dude. It's been more than a day i have registered a complaint & it didn't get resolved till now. Every month this happens, is it a protocol for you guys to cut the internet for once in a month. Pay back the time i have lost

  • MdAhmedShariff1
    Md Ahmed Shariff (@MdAhmedShariff1) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet internet not working since yesterday. Complaint done in the afternoon. Pathetic service, no response at all. Waiting for Jio Fiber. My registered no is 9963553183. My alternate no is 7013704296

  • mastermarinerr
    Master Mariner (@mastermarinerr) reported from Annāram, Telangana

    @ACTFibernet I was told that my issue will be looked into and it's been more than 4days now and no one has responded. I want the battery to be replaced for ur Hub in my apartment as there is no back-up whatsover when no power. Do something

  • CorinneBlogs
    Corinne Rodrigues 👩‍💻📖✍️✈️ (@CorinneBlogs) reported from Hyderabad, Telangana

    @ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    @ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue

  • UTKARSH47529746
    UTKARSH PAL (@UTKARSH47529746) reported

    @ACTFibernet The worst service provider .I took 75 Mbps plan and getting only 30 Mbps . When reached out to them they said it give same speed for 6month plan which has dual band router . After switching to 6 months plan,they are not installing dual band router.worst exp.

  • DigeshP20231220
    Digesh Patel (@DigeshP20231220) reported

    @ACTFibernet @almost_rude Too much pathetic service

  • Vipinme36380338
    Er.Vipin meena (@Vipinme36380338) reported from PETROL BUNK ORR, Karnataka

    @ACTFibernet this is very wrong, you are a group of scammers, Before taking the plan/ subscription you were calling me back to back for payment, and the moment after i paid, you are gone, not even internet service is started. Location - Nallurhali, Bangalore @ZeeNewsCrime

  • Sanskari_Gay
    Gay_007 🏳️‍🌈🇮🇳 (@Sanskari_Gay) reported

    @ACTFibernet Its been more than 3 days there is no internet in Murugeshpalya but none of your service engineers or support care to look into it. This is how @ACTFibernet works, show us the reality

  • riobalajee
    Balaji (@riobalajee) reported

    Hi @ACTFibernet Team, I've raised a service request SR10366486889908 for my parents home and I don't see any update from your end even after the ETR. So what is the purpose of providing ETR ?

  • Bhawani12233
    Bhawani Singh (@Bhawani12233) reported

    @ACTFibernet userid 110725980253 internet not working for more than a day. Owner name change please expedite and resume services.

  • SamujjwalC
    samujjwal (@SamujjwalC) reported

    @ACTFibernet I had recently raised a disconnection and have been informed that my refund post deducting on pro rata basis will only be sent only to ACT wallet as informed by the customer care executive ..is it true?? I don't think ..please revert

  • sarwangjain
    Sarwang jain 🇮🇳 (@sarwangjain) reported

    @ACTFibernet please stop calling continuously if a person is disconnecting your IVR calls.. I have not been your customer for more than 2 years and not interested in your services.

  • gauravbans87
    Gaurav Bansal (@gauravbans87) reported

    @ACTFibernet what is the service that you are providing? At first your sales team is committing certain this, but not being honoured later. +918884425656 sales person is done such example, 1st didn't not stick to committed installation time-line, 2nd committed speed is not there