ACT Outage Report in Secunderabad, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Secunderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Secunderabad, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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shravan
(@Shra1Reddy) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet really pathetic customer service.. has been trying from last 1 hour to get connected with, the automated msg makes me wait for 12 min and disconnects.. there was a complaint raised 4 days back and not resolved yet..really pathetic for such a big company..UNBELIEVABLE
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Asif
(@asifbangle) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet worst n pathetic service at bachupally area hyderabad. out of 30 days only 20 days active.. 10 of days downtime... bakwas ACT service.. @HathwayBrdband can you please provide your service in my area am really fed up with these ACTing guys .. Thanks
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Tauseef Lala
(@tauseeflala91) reported
from
Hyderabad, Telangana
Hello @ACTFibernet , unable to use internet for last 2 hours. Please help.. Unable to log a service ticket on your app, so contacting on twitter
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
My complaint is yet to b resolved after all the trouble-shooting suggested by @ACTFibernet, n I get this message: Dear Customer, your ticket is being closed. If UNRESOLVED, you can escalate it to us, by just forwarding this SMS to 8008250000
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varun kovur
(@vkovur) reported
from
Hyderabad, Telangana
@ACTFibernet No internet for the past two days ! False promises every where that the issue will get resolved by one day , two days. No response , no action ! The service is at worst! For the first time , I felt why I am using this for the past 10 years ! SR10130809808722
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Nazeem
(@nazeemtweets) reported
from
Annāram, Telangana
@ACTFibernet This was once a good service provider and now it is undoubtedly the worst internet service provider. Its been 14 days since I applied for a shift in connection. The technician reached out after 10 days and then left the work undone...
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552
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Rajkiran Srivastav
(@Rajkiran6025) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM
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Sai Kumar
(@saipolloju) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I cannot connect to my Wi-Fi network, when tried calling customer care it never connects. What should I do. fyi, 10th is the due date for bill payment. Need an immediate solution now. #worstservice
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Nazeem
(@nazeemtweets) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD ...[3] Whoever is in Hyderabad and trying for a new connection Please do not go for this worst service provider. There are many other internet providers around the city go for them.
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Ghouse Khan
(@Real_Ghouse) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Facing Issue to get Connection in my place in Hyderabad, Our neighbours has the connection, But we can’t, Tried from all the sources. Need help urgently
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet Your service is pathetic. I lodged a complaint 3 days back n the net connectivity problem is yet to b resolved. You seem to take customers for granted.
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Jayakrishnan
(@jkdreamzone) reported
from
Hyderabad, Telangana
@ACTFibernet Still no resolution! 2 days without internet! @TRAI This is the kind of service the internet companies in India offer.
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dilip kumar
(@pdilukumar) reported
from
Annāram, Telangana
@ACTFibernet kindly take action on tickets raised. There is a fiber cut in our society complaint has raised but still no response from your team since 2days. Number:SR10128526672368.
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s'I'rr'U'.....
(@IGajulaSrikanth) reported
from
Hyderabad, Telangana
@ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @abhishe87375808 @ACTFibernet no your team is never active worst service I can say irresponsible
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Phani Kumar
(@phanikumar2304) reported
from
Annāram, Telangana
@AnushaRuth @ACTFibernet @ACTFibernetHYD Talk to the Nodal Office they ll tweak things and fix it
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Naveen
(@NarasimhaNaveen) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Before we enjoying the plans provided firstly you should resolve the issue raised by us in SLA 72 hrs complete no one responded on the issue. The best poor service by you people I feel pity
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Shahid Hussain
(@shahid_hussain) reported
from
Annāram, Telangana
@ACTFibernet I am loosing my patience. Since last two days I don’t have Internet at my place after several calls I am unable to get through. Your call waiting in more than 30+. The most unreliable service. #FixInternet
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Saideep Myadam
(@SaideepMyadam) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet the support is pathetic it’s been three days!!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ram Kishan Singh
(@RamKishRajput) reported
@ACTFibernet What a joke team @ACTFibernet nobody spoke to me & no solution provided & u r claiming my issue is resolved & want a feedback .. @MIB_India these companies are harassing their customers
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Nanny
(@Nannyrox3) reported
@ACTFibernet @ACTFibernet @ACTFibernetHYD Itz services got compromised****** now they started scams in Down-Grade Policys customers getting effected and helpline-centres literally got ******-up....... they attend customers calls and promises false information, iam the customer since beam🐣
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sreedhar kanth
(@Sreedharkgs) reported
@ACTFibernet It's been more than 4 hours after bringing this to this platform. And still see no response, when the management is so reckless what can be expected from lower staff. Don't try to fool customer by giving false impression.
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Wajahat
(@waja7at) reported
@ACTFibernet you are keeping on increasing the prices with the same ****** service, my internet connection goes off at-least twice a month, if not more. It’s high time I make a switch to other service providers who offer more value to their customers.
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Sreepad
(@pssraj) reported
@ACTFibernet Your customer support says that the credit can be given only on my ACT a/c. Neither I have one nor I intend to. It's an UNFAIR repeat business strategy 'coz the cashback is NOT on your service per se. It's a white collor crime. Wonder how many subscribers could have fallen prey.
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Nanny
(@Nannyrox3) reported
@ACTFibernet @ACTFibernet @ACTFibernetHYD Itz services got compromised****** now they started scams in Down-Grade Policys customers getting effected and helpline-centres literally got ******-up....... they attend customers calls and promises false information, iam the customer since beam🐣
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Narayanan Hariharan
(@narayananh) reported
@sonaal @ACTFibernet Exactly. They are chasing me every single day without fail.
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abs
(@iamabs_tweets) reported
@ACTFibernet worst experience. I took new connection 10 days back and out of 10 days, I was not getting internet from past 3 days. When I call customer care they'll keep on saying we'll escalate and get it resolved asap. Utterly disappointed.
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Sameer Culli
(@SameerCulli) reported
@ACTFibernet @ACTFibernet , More than 24 hours without internet. What is the ETA of resolution? Will I be getting any refund for prolonged unavailability?
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Sonaal
(@sonaal) reported
@narayananh @ACTFibernet If they had done such followups when the service was down, wouldn’t have disconnected :))