ACT Outage in Annāram, Rangareddi, Telangana

@ACTFibernet Yes it has been resolved in a record time of nearly 10 days. You guys are the best. Looking forward to be kept on hold indefinitely the next time I have a problem.

@ACTFibernet Issue has not been resolved. It's more than two days now

@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me  mention to the concerned team about the second box..

@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up

@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.

@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked

@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help

@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH

@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday

@ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.

@ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste

@ACTFibernet shared pic of the same via whatsapp then he accepted to give connection waited for almost 8 days today when have made a call to him he was very rude and asking to wait whenever required will provide connection was reply we got from him very much dissatisfied with act fiber during

Dear @ACTFibernet its been 8 days now , we have paid for new connection . But till now no response .Operator has been declining. I know we all are being stucked in lockdown . But you employe must have told us before .Now, he is not answering phone. Plz request you to help.

@ACTFibernet internet outage since yesterday. Service request raised but the status is closed without resolution. Had to reopen the issue. During this crisis time, connectivity is critical to meet our business deliverables. Please resolve on high priority#SR10137596326502

@ACTFibernet my net is working very slow and the connecting is too weak

@ACTFibernet I'm unable to reach on CC numbers 9121212121 & 7288999999 I need the resolution on plan upgrade asap Please help Reg number 8143494764

@ACTFibernet I was following with one of your agent prabhu prabhakar-I'd 15437 regarding the internet setup and have made a transaction for your data services on friday, he promised me that he will be setting it up by monday but now isn't responding. Help me!

@ACTFibernet pls advice on the below ticket no SR10136978219722 . In wake of covid 19 we expect quick and professional service from Act .

@ACTFibernet Hi Team, I am unable to reach your support team on mentioned number 7288999999 and 91212 1212. I have raised request no:SR10136647014735 which was closed without fixing and your technical associate who addressed this issue is very rude. Can you kindly arrange a call

Hello @ACTFibernet @ACTFibernetHYD There's no internet from the past 2 days in my area and there is no proper response from your team . I am working from home and how do you expect me work without internet. I need an immediate resolution

@HathwayBrdband Acc: 1120000574 Might as well go for another ISP. #hathwaybrdband sucks. #actfibernet Coming to you 😂😂

@ACTFibernet @ACTFibernetHYD I raised concern a week back and no one is responding to look in to my issue, authentication error on new device connection, pls help or refund it's high time

@ACTFibernet @ACTFibernetHYD Please either look in to my issue or refund, no one responding since days

@ACTFibernet @ACTFibernetHYD how many days I need to wait to resolve an issue.

@ACTFibernet @ACTFibernetHYD issue persists since a week... with no help... no one called me till now

Again my internet connection not working please provide permanent solution  Regards, Wiquar Ahmed 9989813119 @ACTFibernet

@ACTFibernet @ACTFibernetHYD issue not resolved with authentication issue when ever connecting new device

@ACTFibernet ONCE AGAIN NO INTERNET TODAY. Check for No. & Customer ID in DM

@superb_singh @ACTFibernet Yes ✅ bro wrest cs support

@ACTFibernet please help me out to downgrade my plan

@ACTFibernet Problem was Resolved by your Technicians & changed the cable too by Ankamma Rao(ID 15124) & Durga Prasad (ID 25536)

@ACTFibernet Once Again NO INTERNET. Often there is Interruption in Internet. We pay Annually, and Regret for paying. Advertisement is Big & High but Uninterrupted Service is not there.

@ACTFibernet can you kindly fix this issue at earliest. Ticket no:SR10135218838132. City - Hyderabad

@ACTFibernet You have one of the worst customer care service in India.. you don't have proper customer care number also.. wat the hell.. If we stopped paying bills.. you'll start sending msgs,mails & Cal's.. But if we ask for customer care service...no answer @ACTFibernetHYD

@ACTFibernet My internet connection is very slow and intermittently goes off

@ACTFibernet @ACTFibernetHYD "Dear Customer, your account no. 101344908294 is registered for installation. Our team will ensure fastest possible activation" can you pls ensure installation ASAP, if not "fastest"

@ACTFibernet @ACTFibernetHYD what lousy service are you providing , no internet for 3 days now. What do u want me to do , move to another service provider. @reliancejio @Airtel_Presence can you help me with you your plans and arrange a call back.

So @ACTFibernet is cleverly making *illegal* agreement with owners for not allowing any ISP except ACT. I’ve registered for Airtel which is available in my area. Formalities done, but at the end owner objected to it. He isn’t telling me to install Act but raising security issue!

@ACTFibernet Hello team,kindly respond to this ticket its urgent. Your complaint has been registered with the concerned team. Ticket Number: SR10133693225978. None of your customer service numbers work.This issue is not resolved yet.17 Dec i placed a complaint

What a pathetic service @reliancejio @JioGigaFiber_ no proper answer from customer service for set topbox even after paying for gold plan @ACTFibernet service is far better than you and before the speed was 90mbps but know not even getting 50 mbps😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

@ACTFibernet As mentioned the net is not working!

@Paytm i have paid broadband bill today and from my account money is also deducted and still the @ACTFibernet page shows no update in the payment history and still no internet please help 🤓

@ACTFibernet Most unprofessional service despite paying the due does not activate the service and no response from customer care pathetic service.

@ACTFibernetHYD @ACTFibernet Pathetic service no reponse from team,internet disconnects 4-5 times each day f***ing management does nothing for the customers

@ACTFibernetHYD @ACTFibernet Where ever you move , service us going to be parhetic as always few more weeks waiting for JioFiber

@ACTFibernet the services you provide and terrible and people you hire are so incompetent that they fail to respond even after 72 hours of booking complaints and calling them multiple times. I wish to book a complaint in consumer forum

@ACTFibernet Wow what an early reply.Your service Engineers wont lift calls on time and if signal is gone and we complaint,they will reply very late and wont lift calls even we call for 20-30 times.Punctuality is required .so when you recruit them..see this is as a first quality.

@ACTFibernet Hello Team, internet is not connecting since morning 10 am.kindly fix it ASAP. Ticket deatils: SR10132082740580

Worst network and their worst customer service @ACTFibernetHYD @ACTFibernet

@om41r @ACTFibernet Their service has been nothing short of atrocious. I have experienced the same.

Hi @ACTFibernet there is no internet from yesterday onwords. SR10138137392302 this is complaint no. Still there is no responce from your team. Its very difficult to manage work deliverables in this situation without internet. Do something on quick time.

@ACTFibernet how much time it will take for you to register a complaint after sending an email. It's been more

@ACTFibernet your technician is closing the complaint without fixing the issue..i raised multiple complaints for power backup issue..internet stopped working as soon aa power goes off..

@ACTFibernet Amazing to see that even though businesses are closed you are out n about asking for dues in advance for a service that will not be used for a month. How about showing some consideration

@ACTFibernet Worst service. After commitments also your team is not able to help. During lockdown, your team should help since broad band is most important thing for working people since people are doing work from home as per Government. Also this comes under essential thing.

@ACTFibernet I got problem with connectivity and I was register a complaint can I expect any service from these lockdown period

@ACTFibernet I have sent phone number and city. Please resolve the issue at your earliest.

@ACTFibernet I have a WiFi connection in Bangalore. I have some queries., your customer care numbers are always busy.. Help

@ACTFibernet Thanks for you excellent service, keep fooling the customer and get payment first without connection😉

Still not resolved. Please help! @ACTFibernet @TRAI