ACT Outage in Annāram, Rangareddi, Telangana

@ACTFibernet Issue not yet resolved , the ticket got closed. My internet services have been suspended as the due date is up. Please help!!!!

@ACTFibernet Sent the same. I expect a no response or resolution from you as always.

@ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!

Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.

@balamalladi @ACTFibernet worst service ever experienced..new installation pending...no CC Connectivity..9063099949..no response from customer care

@ACTFibernet made payment..promised Installation on 15th July..can't wait anymore..no CC service . cancel my subscription refund.-9063099949

@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.

@ACTFibernet I was told that my issue will be looked into and it's been more than 4days now and no one has responded. I want the battery to be replaced for ur Hub in my apartment as there is no back-up whatsover when no power. Do something

@ACTFibernet Worst service experience. No response either from the customer care nor from the feild executive when interruption occurs, didn't expect this from such a big internet network provider. Very much disappointed @ACTFibernet @ACTFibernetHYD

@TRAI @ACTFibernet your network is the worst in town, where internet is used the most in weekends & every weekend there is an outage. Third class service issue & we've paid for full year in advance & we don't get and refund for service not given. 4days/month = 1½month/year.

@ACTFibernet It's been 3 days. Not even a phone call from your team to give some assurance. I would appreciate someone calling me to let me know when we can expect the problem to be resolved.

@ACTFibernet unable to connect to customer care, sent u DM

@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552

@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou

@ACTFibernet Sorry. outage for alomost 10 days.

@ACTFibernet Sorry outage for 10 days

@ACTFibernet Very Sad, into the fourth day, and the problem still unresolved. As a customer I think I have the right to know what the problem is, and its progress status. A courtesy call with an explanation could have done wonders. That's too much to expect I guess.

@ACTFibernet If you as a corporate have an iota of shame, start caring for the customers before some competitor takes it away from you. And finally, it's 48hrs, and my problem is yet to be attended and resolved. Fix it.

@ACTFibernet Dear ACT Team, with reference to my complain (Ticket Ref# SR1017857379066), I would like to very humbly put across, ACT is THE MOST Shameless and Pathetic Service Provider I've ever come across all my life.

@ACTFibernet : terrible service , terrible customer service go to hell

@ACTFibernet Thoroughly disappointed and let down by your abysmal internet and customer services. Four days of no service & still counting.

Dear @ACTFibernet is there any technical support at ACT Fibernet, on Thursday I made a complaint regarding internet issue SR1017699949147, AC NO 101013664954, how many days to you want to resolve the issue, really I feel mercy on you people.

@manchusri @ACTFibernet Including their on line monitoring. So many unhappy folk but glad there is one happy customer - hope that can spread soon. 48 hour response is seemingly a fairytale - out nearly all week for me and still out.

@tpkumar1506 @ACTFibernet I know!! We have a BSNL connection at home. To be fair, so far I have had no problem with ACT in the last year.

@ACTFibernet Yes the service has been restored but only after 36 hours which is not good....I

How did you close this ticket without resolving the issue @ACTFibernet

Waiting for @ACTFibernet to restore my connection! SR1017700000722. Down for almost 24 hours now.

@ACTFibernet Why do I have to keep trying customer care number which is very difficulty to connect with your team. We have connectivity issue since 2days. It's is frustrating. A/c.101008784486

@pashapt @ACTFibernet No deffimation. I just want the service I paid for and to know if others are getting it.

@ACTFibernet Your network is not working it always gives problem

Worst service ever from an ISP in Hyderabad. Relocation request put 3 weeks ago. Your employees redirecting calls to each other. @ACTFibernet @ACTFibernetHYD

@ACTFibernet My internet is not working daily for 5 hours in the noon and there is no Customer Care also. Fyi...I am going to pay 50% only this month. Account id - 101007173376

@ACTFibernet After 24 hours you respond bloody hell its time to kick you guys now...who will resolve my speed issue

@ACTFibernetHYD @ACTFibernet S-4, Saregama Apts, #shaikpetnala Wi-Fi not working. Yellow triangle. #DNSServer not responding. #SOS

@ACTFibernet #Hyderabad S-4, Saregama Apts, shaikpetnala Wi-Fi not working. Yellow triangle. DNS Server not responding. #SOS

@ACTFibernet I got new connection 4 days back. Even I paid for 6 months. But still ,no one came to my house to install the service! I've called the local ACT people,but they don't lift my call! tkt number: SR1017131789140 #worstservice #ShameOnYou I want my money back 😭

@ACTFibernet I got new connection 4 days back. Even I paid for 6 months. But still ,no one came to my house to install the service! I've called the local ACT people,but they don't lift my call! tkt number: SR1017131789140 #worstservice #ShameOnYou I want my money back 😭

@ACTFibernet horrible service provided by your company. Have paid full amount for 6 months last sunday( 26/5) but still waiting for Wifi installation. Refund my money. Ac no. 101672134736. Resolve it ASAP.

@ACTFibernetHYD @ACTFibernet you guys scewed up my connection twice this month... Is it a mistake to pay for 6 months of your service...

@ACTFibernet then what about the work which Im supposed to do believing that there is not interruption in my internet services. I never expected this. My work is abruptly stopped. Worst service by you.

@ACTFibernet @ACTFibernetHYD What the hell, I face internet problem and tried reaching u on 9121212121/7288999999/04066272727 and you know what all lines are busy from past 5 hours.I need to know the problem and in need of Internet now. Respond 1st

@ACTFibernet You have a great communication among your self. Everybody I spoke to today gave the response. but the issue is not solved yet.

@ACTFibernet No update on the connectivity issue and ticket was closed by itself... this is ridiculous and unacceptable!!!!!!

@ACTFibernet Wow, that was fast. Issue resolved just now

Hey @ACTFibernet @ACTFibernetHYD , there is no connectivity for last 24 hours. Complaint number SR1016159213172 is registered but no resolution yet. Please assist

@forum_consumer @ACTFibernet @ACTFibernetHYD since three days I'm complaining about net connection issue please can some look into this

@ACTFibernet @ACTFibernetHYD No response on 66272727 number where to register my complaint no internet connection since past two days is there someone to look into this. Location Malakpet Hyderabad behind Afzal Nagar Majid

@ACTFibernet @ACTFibernet till now I didn’t get any update yarrr, are you seriously providing the service 1 week over

@ACTFibernet how bad service you are providing yar when ever I called customer service they are lying 🤥 always, not 1 /2 days yar almost 1 week no one taking issue seriously in my apartment more then 5 customer are impacted, close the issue by eod or else I’ll go to consumer cot

@ACTFibernet internet service is not working from last 6 days and daily I’m calling to CC and they are telling it will resolve with in 24Hrs how many 24hr you will take yar (Ramani/praveen and 3 more people I spoke in last 6 days) my account mobile number 9700199219

@WeAreHubfly @ACTFibernet And if the team happened to attend the call they are bloody being rude and say they are busy with some other work n can't attend to us now. This is the response since morning. @ACTFibernet

@ACTFibernet @WeAreHubfly Your team is not ready to attend our calls even. Worst customer service time and again from @ACTFibernet

@ACTFibernet Jio will soon come with Broadband plans with attractive prices, being a Loyal customer of ACT for more than 5 years. Please don't make us feel cheated and do revise plans accordingly.

@ACTFibernet please close your services in Medchel area..From last 3 months am giving same complaint..There is no +ve response from your side..your team coming and going..that’s it..worthless service..worst net service

@ACTFibernet is there any kind of joke going on I have requested for shift my connection to different building and now it is more than 15 days no one care. One buddy came did half work than now he blocked our number tell me if not able to provide service than we can switch other

@ACTFibernet I AM TRYING TO GET YOUR CUSTOMER SERVICE TO HELP ME SET UP SINCE 10th AUGUST.. ALL I GET IS SOMEONE WILL CALL ME IN 24HRS AND THE BEST PART IS THAT IS WHAT THEY SAY EVERYTIME I CALL THEM

Team @ACTFibernet our internet connectivity is not working, please act fast as this is hitting our productivity, SR108826224302

@ACTFibernet Worst internet connection ever, I have raised numerous tickets in the last year.. I know you guys don't give a flying **** when customer say they will switch their network but atleast have the decency from your side to not let it repeat. cancelling my service next month.

@ACTFibernet U people works faster in social media than real grounds. After your tweet also I dint get any call and problem not resolved as usual..

@ACTFibernet I have not seen a worse customer service. Anyone looking to take up thier, kindly be careful.