ACT Outage Report in Annāram, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Annāram, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Annāram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at ACT
ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Annāram, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Annāram, Telangana
Latest outage, problems and issue reports in Annāram and nearby locations:
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Paulami Sen
(@Paulami309) reported
from
Hyderabad, Telangana
@ACTFibernet Hello! WiFi isn’t connecting for hours now! Bill fully paid and tried to switch it on and off numerous times. Can’t connect with customer service as well. Please tell us what to do
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Hyder Ali Khan
(@hyder_pathan) reported
from
Hyderabad, Telangana
Dear @ACTFibernet no internet Since morning.......Customer care not responding Affected areas are Darulshifa ,Purani Haveli ,Noorkhan bazar south Zone Hyd kindly Solve issue asap...Thanks
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Anurang Agarwal
(@anurang_agarwal) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernet still waiting for your customer service.associate to give a satisfactory reply....
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@ACTFibernet I am really sick of hearing 'We regret your inconvenience', when are you going to take a step for resolution. Always trying to skip from service. There should be a service check of connection on every quarter. Always NETWORK fluctuations.
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#AdorableSam
(@nikethan4u) reported
from
Hyderabad, Telangana
Not sure what has happened to @ACTFibernet customer care numbers are not working, not responding to emails...really pathetic...their upgraded numbers are not at all working
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet Hi..., you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need assistance.
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Sarang Pokhare
(@sarang143u) reported
from
Annāram, Telangana
@ACTFibernet No ur excecutive just called and asked wether internet is complete ng or not he did not talked about the plan upgradation ..and did not listened to me when I was trying to tell....still my issue is not addressed
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Salabath
(@SalabathMalik) reported
from
Hyderabad, Telangana
@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412
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Mohd Khalid Hasan
(@mohdkhasan) reported
from
Hyderabad, Telangana
@ACTFibernet - My internet is not working since today afternoon. I raised a ticket on your app and I got a message that it will be resolved by 9 PM tonight. It's already 10:15 PM but internet is still not working and all my attempts to reach on Customer care is just a long wait.
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Khader Askander
(@ksalsharif) reported
from
Hyderabad, Telangana
@ACTFibernet from Hyderabad repeated complaints abt speed issues since 1 week still no solution.
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD
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Subhash Reddy Aedla
(@sraedla) reported
from
Hyderabad, Telangana
@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up
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vijaybhasker Reddy
(@vijaybh37565913) reported
from
Annāram, Telangana
@ACTFibernet Hi, ActFibernet, Here is is my ID and details required I have issue with internet connection since few days and could not reach you, can you fix the issue and do me the needful to the earliest possible. Thank you. ID: 101598122697 Location: pedda amberpet
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@metalrider94 @ACTFibernet Exactly, as all of know we are now working from home. We have opted yearly subscription bcz we need your service. I am not even able to login to selfcare website. It's really pathetic. I stay in Pragathi Nagar, Ramanthapur.
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Pothani Manoj
(@M_pothani) reported
from
Annāram, Telangana
@nileshmathur786 @HathwayBrdband @TRAI Don't expect service from @HathwayBrdband . In everything fine situation also they are unable to provide proper solutions from past 19 days and do you expect them working in #AmphanSuperCyclone try reaching @ACTFibernet @JioCare @airtelindia They might help you.
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
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MMH
(@MMH12169799) reported
from
Hyderabad, Telangana
@ACTFibernet My ACT Fibernet Request SR10140704881662, My issue is not resolved and even after technicians knows his presence is required he is not attending. From morning he is making us to wait it's been 3hrs, his only response is I am beside your office, m on the way.
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Mohammed Kashif
(@MdKareem_Kashif) reported
from
Hyderabad, Telangana
@ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Adithya
(@STRIDERADI) reported
@ACTFibernet @ACTFibernet no resolution has been made on this issue that has been pending for weeks now . You take prepaid payments on internet bills and don't refund the amount for unrendered services back to customer as per policy but force the customer to make payments fie discontinuation!
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S.G.Soorya
(@SGSoorya1) reported
@ACTFibernet My wifi is down since yesterday. I raised a ticket they said it will take till 7 today to fix. But I have intern today, so I called the customer care and explained the situation. They said wlthey will look into it soon, but no technician yet. I need it back up ASAP.
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Titan💙🌟
(@To_Ranns) reported
@ACTFibernet, I been using your service for around 4 years, what happened todays is the worst, I asked for a disconnection request from Apr 1 since we are moving out. But you cancelled today itself and could not able to contact anybody for reconnection,
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Rajesh Sharma
(@RajeshS17466699) reported
@ACTFibernet No resolution had been provided plz refund my router security i had returned your Router no one is helping me
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Utham Mallaya
(@UthamMallaya) reported
@ACTFibernet we have been facing connectivity issues for more than 30 hrs now. Does it really takes days to resolve an issue? Planning to switch to Jio/BSNL/Hathaway
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nikhil
(@jordanme12) reported
@ACTFibernet I have shared the details. Let me wait and see when the issue will be resolved.
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Bhavic
(@Bhavic3) reported
The issue is solved with a great help from the @ACTFibernet technician (Mr. Madhan V). He travelled a long distance to assist on my urgent requirement. @JioCare your engineer hasn't done anything but closed the ticket already. But I don't want to prolong this conversation longer.
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S.G.Soorya
(@SGSoorya1) reported
@ACTFibernet If you can't manage the customers let me know, I will switch to Jio or Airtel, just don't make people wait and interrupt people's work. Switiching to Jio/Airtel soon. Fed up with your service.
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ISHAAN THAKER
(@thaker_ishaan) reported
@ACTFibernet @MrCMofKA There must be a account transfer service same like banking, if customer is not happy with a service provider entire money, Data and plan can be transferred to his new selected service provider.i hope in future this will happen.
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Rajesh Sharma
(@RajeshS17466699) reported
@ACTFibernet No resolution had been provided plz refund my router security i had returned your Router no one is helping me