ACT outages and service status in Pune, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT generated 0 outage signals in the last 24 hours around Pune, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Pune, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pune, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
Apr 30, 1:10 AM GMT+5:30	0	0
Apr 30, 1:30 AM GMT+5:30	0	0
Apr 30, 1:50 AM GMT+5:30	0	0
Apr 30, 2:10 AM GMT+5:30	0	0
Apr 30, 2:30 AM GMT+5:30	0	0
Apr 30, 2:50 AM GMT+5:30	0	0
Apr 30, 3:10 AM GMT+5:30	0	0
Apr 30, 3:30 AM GMT+5:30	0	0
Apr 30, 3:50 AM GMT+5:30	0	0
Apr 30, 4:10 AM GMT+5:30	0	0
Apr 30, 4:30 AM GMT+5:30	0	0
Apr 30, 4:50 AM GMT+5:30	0	0
Apr 30, 5:10 AM GMT+5:30	0	0
Apr 30, 5:30 AM GMT+5:30	0	0
Apr 30, 5:50 AM GMT+5:30	0	0
Apr 30, 6:10 AM GMT+5:30	0	0
Apr 30, 6:30 AM GMT+5:30	0	0
Apr 30, 6:50 AM GMT+5:30	0	0
Apr 30, 7:10 AM GMT+5:30	0	0
Apr 30, 7:30 AM GMT+5:30	0	0
Apr 30, 7:50 AM GMT+5:30	0	0
Apr 30, 8:10 AM GMT+5:30	0	0
Apr 30, 8:30 AM GMT+5:30	0	0
Apr 30, 8:50 AM GMT+5:30	0	0
Apr 30, 9:10 AM GMT+5:30	0	0
Apr 30, 9:30 AM GMT+5:30	0	0
Apr 30, 9:50 AM GMT+5:30	0	0
Apr 30, 10:10 AM GMT+5:30	0	0
Apr 30, 10:30 AM GMT+5:30	0	0
Apr 30, 10:50 AM GMT+5:30	0	0
Apr 30, 11:10 AM GMT+5:30	0	0
Apr 30, 11:30 AM GMT+5:30	0	0
Apr 30, 11:50 AM GMT+5:30	0	0
Apr 30, 12:10 PM GMT+5:30	0	0
Apr 30, 12:30 PM GMT+5:30	0	0
Apr 30, 12:50 PM GMT+5:30	0	0
Apr 30, 1:10 PM GMT+5:30	0	0
Apr 30, 1:30 PM GMT+5:30	0	0
Apr 30, 1:50 PM GMT+5:30	0	0
Apr 30, 2:10 PM GMT+5:30	0	0
Apr 30, 2:30 PM GMT+5:30	0	0
Apr 30, 2:50 PM GMT+5:30	0	0
Apr 30, 3:10 PM GMT+5:30	0	0
Apr 30, 3:30 PM GMT+5:30	0	0
Apr 30, 3:50 PM GMT+5:30	0	0
Apr 30, 4:10 PM GMT+5:30	0	0
Apr 30, 4:30 PM GMT+5:30	0	0
Apr 30, 4:50 PM GMT+5:30	0	0
Apr 30, 5:10 PM GMT+5:30	0	0
Apr 30, 5:30 PM GMT+5:30	0	0
Apr 30, 5:50 PM GMT+5:30	0	0
Apr 30, 6:10 PM GMT+5:30	0	0
Apr 30, 6:30 PM GMT+5:30	0	0
Apr 30, 6:50 PM GMT+5:30	0	0
Apr 30, 7:10 PM GMT+5:30	0	0
Apr 30, 7:30 PM GMT+5:30	0	0
Apr 30, 7:50 PM GMT+5:30	0	0
Apr 30, 8:10 PM GMT+5:30	0	0
Apr 30, 8:30 PM GMT+5:30	0	0
Apr 30, 8:50 PM GMT+5:30	0	0
Apr 30, 9:10 PM GMT+5:30	0	0
Apr 30, 9:30 PM GMT+5:30	0	0
Apr 30, 9:50 PM GMT+5:30	0	0
Apr 30, 10:10 PM GMT+5:30	0	0
Apr 30, 10:30 PM GMT+5:30	0	0
Apr 30, 10:50 PM GMT+5:30	0	0
Apr 30, 11:10 PM GMT+5:30	0	0
Apr 30, 11:30 PM GMT+5:30	0	0
Apr 30, 11:50 PM GMT+5:30	0	0
May 1, 12:10 AM GMT+5:30	0	0
May 1, 12:30 AM GMT+5:30	0	0
May 1, 12:50 AM GMT+5:30	0	0
May 1, 1:10 AM GMT+5:30	0	0

April 30: Problems at ACT

ACT is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Pune, Maharashtra

Latest outage, problems and issue reports in Pune and nearby locations:

Vaidya Tutorials (@VaidyaTutorials) reported 52 seconds ago from Hadapsar, Maharashtra
@Nikhil040386 @HathwayBrdband @JioFiber @airtelindia @ACTFibernet Agree. Hathway has poor customer support in Kothrud Pune area. I am also looking for alternatives as and when available. @JioCare @Airtel_Presence @BSNL_MH @BSNLCorporate Please let me know about provision of fibre optic connection Near Gandhi bhavan, Kothrud Pune 411038
VARUN REDDY H (@VARUNOFFICIAL97) reported 21 minutes ago from Hadapsar, Maharashtra
@ACTFibernet Customer care says if there is only 1 connection discount will not be given which was not informed at starting. How illogical is this if 1/2 connection still box is powered and I am paying my electricity bill. Right away I am removing the connection!
Tushar Sampat (@toosour) reported 42 minutes ago from Pune, Maharashtra
@barikannadiga @ACTFibernet @Airtel_Presence Sadly the only hope Jio Fibre is taking its own sweet time with the commercial launch. Everyone else is as bad. We are far frombeing a true consumer oriented society
NJK (@jambukes) reported 48 minutes ago from Hadapsar, Maharashtra
@ACTFibernet Thanks ACT. I was once your customer. ( I had relocated before a year and a half)

ACT Issues Reports

Latest outage, problems and issue reports in social media:

Honey Saxena (@honeysaxena456) reported 6 minutes ago
Company like @ACTFibernet use to invest more in advertisment then provide solutions to their customers I m struggling to join my meetings and having problem to do my assessments But look what they have huge money to waste on advertising. SR11079981334564 case still not resolved
Rishi Marwah (@r_marwah1993) reported 10 minutes ago
@ACTFibernet there is no internet since yesterday. We also past the resolution time provided on the ticket. There is no option to escalate. We tried the on call support but no resolution. This is impacting our work from home severely and is highly inconvenient. SR10179974943164
Rohit kumar ray (@rairohit298) reported 10 minutes ago
@Srinivasa After multiple calls & emails, @ACTFibernet has closed my ticket without resolving my refund issue. Router already returned (have video proof), yet refund kept on hold for months.Ticket no :SR10279644165026, I have all most following up on daily basis.
Rahul Yarlagadda (@rahul_yarl) reported 13 minutes ago
@ACTFibernet SR10179959189434, Internet is down since 2 days and your technician doesn’t respond to calls. This is at Hafeezpet, Hyderabad. Please provide an ETA?
Jai Prakash (@Jaiprakash172) reported 13 minutes ago
@ACTFibernet When are you going to fix
Indian (@lovemyindia209) reported 13 minutes ago
@ACTFibernet Since yesterday I am having wifi issues, the technical team keeps extending timelines, yesterday they say they will sort out 6pm, they did not. Today they say morning, again they extend 1pm now again extended 7:30pm SR10179987432041 I need an immediate fix.
RideshJagirdarPress (@parasrj) reported 16 minutes ago
@HydPatels @ACTFibernet @airtelindia I disconnected AirTel due to frequent disconnection and time being taken for resolution
shreddedvarun (@shreddedvarun) reported 19 minutes ago
@ACTFibernet internet stopped working 5xtimes this month. I will have to switch to airtel if your service does not change. I am an old customer. your managers are pathetic. SR10280010858814
Kamruddin Ansari (@camronify) reported 19 minutes ago
@ACTFibernet hi ive applied for the fiber internet connection despite of sharing my all documents and all necessary details that your executive asked they never told me that my area is not serviceable still they charged me 2500 rupees now ive called multiple times no one telling
Piyush Chowdhary (@rcpiyush) reported 23 minutes ago
@ACTFibernet Simple plan change request is pending for 10 days with no resolution. SR12379816557189 customer service is not helpful and app is not user friendly.