ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nepal Madhireddy (@NepalMadhireddy) reported 6 minutes ago

  @srinikonduru @ACTFibernet True, ACT never takes customers seriously

• 
  P S 2.0 (@Invest__India) reported 12 minutes ago

  @ACTFibernet In last 5 days there was no internet for 3 days, worst ever service I want refund of my money as I can't trust the act fiber anymore.Service ID SR10180547722924

• 
  Manish Periwal (@mperiwal14) reported 14 minutes ago

  Asked customer exec to downgrade my plan. The executive says they're "unable to do due to some issue" but can't explain what the issue is or when it will be fixed. Funny how upgrading works instantly, but downgrading becomes impossible. @TRAI @ACTFibernet @ACTFibernetHYD

• 
  Srinivas Konduru (@srinikonduru) reported 14 minutes ago

  Another disappointing experience with @ACTFibernet .This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernet when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

• 
  ATHIVENKATESAN T (@ATHIVENKAT) reported 16 minutes ago

  @airtelindia poor broadband service. No responsibility for restoration. Feeling guilty for switching to airtel. Small players like @ACTFibernet giving service. Planning to switch back to act.

• 
  jaidev (@jaidev365) reported 16 minutes ago

  @ACTFibernet Service is worst while asking for subscription we get continuous calls however once paid to install the connection no one comes.i am waiting from morning.committed a time of 9.30 am and it's 12 now .I had to take off from my office today because of false commitment

• 
  ವಿಜಯ್ (@vijaykumarb21) reported 17 minutes ago

  @ACTFibernet There is no internet aince morning and i have been calling support and waiting for the fix since more than an hour and no action taken #internetissue #bangalore

• 
  Binit Agarwal (@Binitagarwal7) reported 17 minutes ago

  Worst experience with @ACTFibernet. Got the connection on the 30th, promised installation by the 31st. Still no installation. Customer support just keeps stringing us along with empty "tomorrow" promises. The least you can do is provide an accurate timeline.

• 
  Wicked Sunny (@harsh_sing96427) reported 18 minutes ago

  @ACTFibernet SR10280550120364 logged from yesterday. Still no resolution

• 
  Rajenderreddy (@rajender4reddy) reported 23 minutes ago

  @ACTFibernet Please stop sending such messages and clearly confirm the refund status and timeline. I need a proper resolution, not repeated generic responses.