ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramanand Mahato (@ramanand_25) reported 45 seconds ago

  It’s not about occasional downtime — that happens with every ISP.
The real problem is after-sales service. If your internet goes down, you’re basically stuck waiting… and waiting… and waiting. #ACTFibernet #CustomerExperience #InternetIssues

• 
  Lakshay Jain (@jlakshay1996) reported 2 minutes ago

  Disappointing service from @ACTFibernet. Internet down since yesterday (SR10280004592444). 20-min wait times only to get fake "technician visit" updates. Now the team isn't even picking up my calls after ghosting the visit. Tired of chasing. Fix this @ACTFibernetHelp #ACTFibernet

• 
  Anurag (@anurag_abk) reported 3 minutes ago

  So, the @ACTFibernet people came and disconnected the hub but went back home without fixing it. I mean why to even remove it in the first place if not in the mood to do it? @ACTFibernet customer care know about the progress on tickets as much as my cook knows about Rocket Science

• 
  ನಿನಾದ | निनाद | Ninaada (@ninaada) reported 6 minutes ago

  It has become common to see electricity vanish at the slightest hint of rain. Now even the internet goes off when it rains. Some responsibility and accountability @ACTFibernet. This is the 3rd time the internet has gone down within a month. I would expect a refund or extension of the duration of the downtime to my plan. That's the bare minimum I'm expecting.

• 
  Abhinav Kumar Dubey (@abhinavkrdubey) reported 12 minutes ago

  @ACTFibernet What are you speaking, have trees been falling 24*7? How bad is your infrastructure that one bad weather and your whole internet is gone? Your ticket says 24hours TAT for resolution. And it's been more than that. Rubbish service

• 
  Babu (@Babu245489411) reported 14 minutes ago

  @ACTFibernet Your service is a failure. 12+ hours of downtime, 0 real update, & your support is useless15 mins on hold just to hear scripted excuses about rain fiber cuts.There’s no rain here, and conn’ion a few km away are working fine. Stop the excuses and fix it. #PoorService

• 
  Sanjay Debnath (@sanjaydebnath86) reported 14 minutes ago

  @ACTFibernet ************* @ACTFibernet can I expect resolution as soon as possible? No response from the local representative. Now it is intolerable. We can tolerate it if it is a matter of someday. Now the issue is regular.

• 
  MayaRao (@MayaRao) reported 15 minutes ago

  @ACTFibernet Received message - Service request for this issue is already raised with reference number SR10280013547144. We will resolve the issue by 30/04/2026 15:30:00. Thank you for your patience. Issue is not resolved. It’s 17:09 hours, 30/4/26.

• 
  robinreddy (@robinreddy44) reported 18 minutes ago

  @ACTFibernet My service request SR10179910546804 hs bn pnding with no proper action.The assigned person Nikil is not taking any initiative r providng updates from 5 days. This delay is unacceptable. Please escalate a nd resolve this issue immediately. #ACTFibernet #PoorService

• 
  Oreejit (@Oreejit_G) reported 19 minutes ago

  @ACTFibernet Hi my act fibrenet is down for more than 3 hrs