ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ludhiāna, Punjab

The most recent ACT outage reports came from the following cities: Ludhiāna.

City	Problem Type	Report Time
Ludhiāna	Wi-fi	17 days ago
Ludhiāna	Total Blackout	6 months ago
Ludhiāna	Internet	7 months ago

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chandramouli Nallambakkam (@CNallambakkam) reported 4 minutes ago

  @ACTFibernet I am calling your support number to make changes and it is asking me to register my mobile number. Do you have any human being who can pick up the damn phone? I don't want to register my mobile or install your app.

• 
  SS (@Sunshine_Soniya) reported 7 minutes ago

  @ACTFibernet ETA shows by 9 pm today however I am told they will see the issue and if not resolved today, they will come in the morning. What were you doing after I raised the ticket for 6 hours?

• 
  Vijin C J (@cjvijin) reported 7 minutes ago

  @ACTFibernet My complaint no is SR10381474176154. i facing internet issue every alternative day...its taking more than a day to fix this issue. how will people work with this kind of net work issues

• 
  KALPANA (@kmkalpana2000) reported 12 minutes ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

• 
  Ramarko Sengupta (@ramarkosg) reported 13 minutes ago

  @ACTFibernet The whole day has gone by and the assigned service engineer won't even pick up his phone or respond to messages. What is one supposed to do? If you can't provide basic services then might as well shift to another provider, right

• 
  Sanjay Singh (@sanjayrathore36) reported 14 minutes ago

  @ACTFibernet Worst services in Lucknow .

• 
  priyankamccall (@priyankamccall) reported 14 minutes ago

  @ACTFibernet I've been trying to raise request for a router upgrade and no one from ACT seems responsible enough to raise service ticket. Pls raise a ticket against the mobile number 9159324567

• 
  Akash (@akash_8a) reported 16 minutes ago

  @ACTFibernet Why have I been charged a 117 late fee when I made the payment on time? Meanwhile, your service was down for 5 dayswhere is the compensation for that? You charge customers instantly, but take no accountability for prolonged outages. Please reverse 117

• 
  ManiAC (@HereIsMani13) reported 18 minutes ago

  @ACTFibernet Hi team, I raised a request for relocation with ticket number: SR10381244929734. I raised it around July 20 and we had no support with the reinstallation. I called support and tried chat, but to no avail. If this the support I'll get, I'd better switch to Jio-Fiber.

• 
  Ramu (@Ramu12463883) reported 25 minutes ago

  Absolutely worst service from @ACTFibernet @ACTFibernet_Care! My internet has been down for over 3 days but nobody has shown up or responded. Unacceptable negligence! Fix this immediately. Ticket: SR10581391822954 #ACTFibernet #WorstService #BroadbandDown