ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ludhiāna, Punjab

The most recent ACT outage reports came from the following cities: Ludhiāna.

City	Problem Type	Report Time
Ludhiāna	Wi-fi	14 days ago
Ludhiāna	Total Blackout	6 months ago
Ludhiāna	Internet	7 months ago

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  orangesodashawty (@lawnamiiiii) reported 5 minutes ago

  @ACTFibernet why ******** is your dumbass internet not working again? actual dogshit service, scam *** company. switching to airtel asap

• 
  Ramarko Sengupta (@ramarkosg) reported 6 minutes ago

  @ACTFibernet The whole day has gone by and the assigned service engineer won't even pick up his phone or respond to messages. What is one supposed to do? If you can't provide basic services then might as well shift to another provider, right

• 
  Sidharth74 (@Sidharth_74) reported 8 minutes ago

  @ACTFibernet I got this message, which is false - "We regret to inform you that your ACT Fibernet service has been disconnected due to Leaving City." I am not leaving city, I got fed up with frequent disruptions in service. Further mail says Current Due Amount: 8488.92, due for what??

• 
  Shahnur Siddique (@siddique725) reported 9 minutes ago

  @ACTFibernet I requested a new Wi-Fi/broadband connection two days ago, but it still hasn't been installed. This delay is very disappointing. What kind of service is this? Please install now or I will cancel it.

• 
  Dheeraj (@dheeraj_aluju) reported 12 minutes ago

  @ACTFibernet It’s been 15 days since my router was collected, and there’s still no refund. First I was told ₹3,100, now it’s ₹2,500, and no one even knows where it’s being processed. Why should customers chase you repeatedly? Fix your broken process and make refunds smooth

• 
  Gopal Iyengar (@gopiye) reported 13 minutes ago

  @ACTFibernet Agreed. You have a lot of patience in not attending to customer's problem.

• 
  S (@HiShibamSarkar) reported 14 minutes ago

  @ACTFibernet @ryzee_08 Funny how you're more concerned about choice of words than your quality of service. If ACT delivered internet with the same consistency it delivers lectures, customers wouldnt be frustrated in the first place. Respect is earned through service, not demanded through canned replies

• 
  Anirudh (@4n1rudh) reported 27 minutes ago

  Welcome to Day 6. New day, new ticket, same problem. Will it get resolved today or will it carry on till tomorrow to create a record of one week digital detox! Let's wait and see. New connection takes < 1 day. For @ACTFibernet, Customer acquisition > Customer service.

• 
  Harry (@harrythemod) reported 28 minutes ago

  why is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths

• 
  MR KAATS (@mr_kaats) reported 29 minutes ago

  The audacity of your representative to call and ask if they can keep a junction box at my premises while I'm trying to surrender the connection because you haven't restored my service for 3 days. Priorities couldn't be more misplaced. @ACTFibernet