ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aman Goyal (@goyalaman1602) reported 2 minutes ago

  @ACTFibernet ,Delhi’s worst broadband provider, has been causing issues for three days.Customer care numbers are down, internet is slow,& there’s no nodal customer care number. Twitter’s customer care team couldn’t help and asked me to wait. @DoT_India @jagograhakjago 📉 🛜

• 
  Hasan Abbas 🇮🇳 (@HasanabbasIndia) reported 4 minutes ago

  @ACTFibernet has poorest service in Bangalore and not working on time. Booked new connection, paid for the same everything done. I was told I get my connection installation done by EOD on 29 May. They failed. Today, on 30 May they told they will do it by 2 pm. Still no update.

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 5 minutes ago

  @ACTFibernet One of the worst internet provider. 0 Customer Support (Automatic response daal dia soch lia customer service AI driven ho ***. Who is the founder of this company. I think he/she needs to learn how to run customer centric business. Or this is fraud company?

• 
  NARENDRA (@narenn86) reported 7 minutes ago

  @ACTFibernet Your ETR says 1pm tomorrow. We have work to do online. Will you reimburse for the damages or extend our validity for 24 hrs + outage ? This is not acceptable. In Bangalore you need 1 full day to resolve issues.

• 
  Sky (@i_am_not_aakash) reported 7 minutes ago

  @ACTFibernet @ACTFibernetHYD I needed my connection to get shifted, no response for days and days. Now I want my connection and subscription removed. No response. What a stupid interface you have. No customer care number on the app to help also.

• 
  Rajenderreddy (@rajender4reddy) reported 13 minutes ago

  @ACTFibernet At the earliest is the same response I've been receiving since May 29. The outage started on May 28,Why are customers being given inaccurate updates?Please stop sending generic responses and provide a truthful status big liars you are

• 
  ATHIVENKATESAN T (@ATHIVENKAT) reported 16 minutes ago

  @airtelindia poor broadband service. No responsibility for restoration. Feeling guilty for switching to airtel. Small players like @ACTFibernet giving service. Planning to switch back to act.

• 
  Akash Agrawal (@akshagr27) reported 16 minutes ago

  Hello @ACTFibernet @FiberAct I had requested for a connection shift in bangalore. It has been more than 8 days. No update from ACT. The guy who was about to shift is not picking up the call. Customer support gives a new deadline every time you call. It is frustrating, bad service

• 
  Utkarsh Mundra (@UtkarshMundra14) reported 20 minutes ago

  @ACTFibernet such a poor service Will never recommend to anyone Specially in Jaipur #fibernet Bad service response. Least bothered staff

• 
  Anabil Dey (@AnabilDey12314) reported 20 minutes ago

  @ACTFibernet @Preronareen Why does your customer service doesnot work? Your customer support email response is automated, chat bot does not work. The only way to get work done is to tag you on twitter? If your customer support is non-functional then why even keep such a team?