ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AK Singh (@AKSingh42544383) reported 6 minutes ago

  Hi! @ACTFibernet My net is down for last 24 Hrs. Will you able to resolve it , or just continue to make customers fool. Neither your area mgrs are listening nor customer service is resolving the issues. They are working like post office. Simply disgusting.

• 
  dinkar Singh (@dinkarsinghh) reported 7 minutes ago

  @ACTFibernet How can a connection between disconnected without otp or any confirmation from customer.😡😡😡

• 
  M̷o̷h̷a̷m̷m̷e̷d̷ ̷i̷n̷a̷y̷a̷t̷h̷ ̷q̷u̷a̷d̷r̷i̷ (@MohammediQuadri) reported 9 minutes ago

  @ACTFibernet I don't understand what's wrong with your service, even making payments on time before due dates my account suspended and no Internet access now,raised a complained with ticket # SR10179755003824 no use of it. Regretting of choosing your services

• 
  user636811 (@user21098) reported 9 minutes ago

  @ACTFibernet It’s your task to cancel and refund my entire money back in my bank account if you can’t I will file a complaint and also dispute the payment with credit card company with all the proofs against you. As clearly your team shared wrong info to me to renew and upgrade plan its fraud

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 15 minutes ago

  @ACTFibernet there is no prior notice that the network will be down or anything even if they get a notice from the municipality that they are cutting down the tree which could cause network outages Is it that hard to just notify us?

• 
  user636811 (@user21098) reported 18 minutes ago

  @ACTFibernet renews tomorrow. I tried to cancel 2 days back but you team cancelled that request saying we will solve the issue but today they denied Hence cancel my plan effective today and refund the amount paid for the subscription

• 
  dinkar Singh (@dinkarsinghh) reported 21 minutes ago

  @ACTFibernet Am literally surprised 😡 @ACTFibernet . please restore my service by activating it. Already all bills are paid. Then why it is discontinued. Some engineer of yours have provided wrong info to the ticket and without getting customer confirmation you have discontinued the service

• 
  Harsh Vardhan Ladha (@harshvladha) reported 23 minutes ago

  Extremely worse service by @ACTFibernet Its been two weeks since i requested to shift connection, now its been 3 days for requesting disconnection. They are not working

• 
  Rahuul Panda (@rahuulpanda) reported 24 minutes ago

  @ACTFibernet Is it a joke for ACT Fibernet team? The issue has still not been resolved, no one visited the premises, and now I see the ticket is closed as well marking it as resolved. #actfibernet #actfibernetcustomer

• 
  Ar Dev (@AravindDevanat1) reported 25 minutes ago

  @ACTFibernet There is no resolution at sight. Why is this nit attended on priority ? I have paid you for a yearly subscription and there is no internet for 24 hrs in a metro. No one is reachable. Pathetic customer support