ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ludhiāna, Punjab

The most recent ACT outage reports came from the following cities: Ludhiāna.

City	Problem Type	Report Time
Ludhiāna	Wi-fi	2 days ago
Ludhiāna	Total Blackout	6 months ago
Ludhiāna	Internet	7 months ago

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yuvaraja (@Yuvanames) reported 3 minutes ago

  @ACTFibernet I've contacted customer support multiple times. Every time, I hear the same response: "We've escalated your complaint to the concerned team." But no one has taken any action.

• 
  Pradeep Raj (@deepu67) reported 4 minutes ago

  @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 11 minutes ago

  Dear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 12 minutes ago

  The internet has been cut twice in the last five days. The complaint mechanism in the Act app is not working efficiently. However, the Twitter team is responding well. Please send your team immediately to rectify the issue. SR10381276165184 @ACTFibernet

• 
  Shubha (@shubha_a5) reported 14 minutes ago

  @ACTFibernet No use of highlighting, no resolution yet

• 
  Amalendu Pandit (@AmalenduPandit) reported 15 minutes ago

  @ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?

• 
  Yuvaraja (@Yuvanames) reported 17 minutes ago

  @ACTFibernet Based on my experience, I cannot recommend ACT Fibernet to anyone. If this is how they treat customers who have already paid for their service, think twice before choosing ACT. I hope no one else has to go through such an experience. #ACTFibernet #PoorCustomerService #Broadband

• 
  Shivam Bhutani (@ShivamBhutani) reported 22 minutes ago

  @reliancejio one of the worst fiber connections. After every 1 week, the internet gets disconnected, and takes 3-4 days to the issue to resolve as the whole area is impacted And the area in question is v good with number of big factories @ACTFibernet did a very good job before

• 
  Yuvaraja (@Yuvanames) reported 22 minutes ago

  @ACTFibernet How can ACT disconnect the internet of a customer with an active, fully paid plan and give that connection to someone else? Who authorized this? This is completely unacceptable and a misuse of customer service.

• 
  Vivek నాళ్ళ (@NallaVivek) reported 24 minutes ago

  @ACTFibernet Asking customer to have Patience for two months is not called service Its utter failure to fix your useless company’s systems Return my money you made me to pay extra