ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gururaj Sankh (@GSankh) reported 5 minutes ago

  @ACTFibernet I have cancelled the request of my disconnection. I want to speak to some senior responsible manager in Act who can address my small issue

• 
  Srinivas Konduru (@srinikonduru) reported 8 minutes ago

  Another disappointing experience with @ACTFibernet .This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernet when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

• 
  Mark John Thomas (@mjt7913_) reported 8 minutes ago

  Hi @ACTFibernet @ACTFibernetHYD We’re having an issue with Wi-Fi since morning and still there’s no resolution. We’ve raised a ticket regarding this. SR10180584813364 Please take an immediate action on this.

• 
  P S 2.0 (@Invest__India) reported 9 minutes ago

  @ACTFibernet In last 5 days there was no internet for 3 days, worst ever service I want refund of my money as I can't trust the act fiber anymore.Service ID SR10180547722924

• 
  Random Opinion 🇮🇳 (@Random_Raay24) reported 12 minutes ago

  Hi @ACTFibernet @ACTFibernetHYD we have raised the Ticket for internet disconnection on 28th May - SR10180485269264 But still the issue is not resolved since 7 DAYS. How many more days do I have to bear without wifi?? #ACT #ACTFibernet #Hyderabad

• 
  Nilesh Patel (@NileshP28391464) reported 15 minutes ago

  @ACTFibernet @ACTFibernet_Care My internet line is cut for the last 5 days. No resolution provided yet. Ticket No: SR11080580151564. This is highly unprofessional. Please fix it urgently! #ACTFibernet #InternetDown [1]

• 
  Ankit Mahala (@ankit17737) reported 20 minutes ago

  @ACTFibernet kindly refund the relocation fee, it’s been only 1 month since I shifted here. There is outage and no customer support is able to help or provide an RCA of the cause and proper ETA. Better I shift to Jio or Airtel for reliability. Ticket no.: SR10280576863644

• 
  huh! is it me (@Avinash_ganapa) reported 22 minutes ago

  @ACTFibernet There has been no update on the issue till now, no one has come to my place to check what is happening ?

• 
  Rahul Gopal 🥗🏋🏽️🔫🥁 (@_rahulgopal_) reported 23 minutes ago

  Hey @ACTFibernet how is one supposed to get in touch with support? I’m trying to move my connection and the link keeps failing and your chatbot is useless.

• 
  SBajaj (@SBajaj06) reported 27 minutes ago

  As I said, this wifi service is pathetic and goes down every week! Punctuality at its best, never misses a week, my ticket - SR11080611760224 for today’s struggle with ACT wifi. Can’t you guys work on it and fix it in my area for good? @ACTFibernet