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ACT

ACT outages and service status in Ludhiāna, Punjab

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ludhiāna, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at ACT

ACT is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • __KD43__
    KD (@__KD43__) reported

    @ACTFibernet , you guys are the worst. I have raised disconnection request SR11080198534617 . It is closed and i have returned the wifi router as well but I am still getting daily calls to pay bill and re-enable the connection. KINDLY STOP CALLING ME AND CLOSE MY ACCOUNT.

  • kartik9173
    Kartik (@kartik9173) reported

    @ACTFibernet Since morning I was frustrated, I raised ticket, 5+ WhatsApp call, 10+ normal call and what's messages to the number I shared. But no proper responses. just few min back, it's resolved but donno if it comes again. Will reach if issue persist. Thanks

  • avidno1
    avijeet kumar (@avidno1) reported

    @ACTFibernet This is day 2 and no resolution yet. You guys even working to fix this?

  • klenink
    *** In (@klenink) reported

    @ACTFibernet ref.SR10380398296974 It’s been 10 days and still no proper resolution from ACT. Tickets are being closed without fixing the issue or even informing the customer properly. Very disappointed with the service and support. This is becoming the worst customer serv exp

  • AnanthVedantam
    Ananth vedantam (@AnanthVedantam) reported

    @ACTFibernet @ACTFibernetHYD You can never learn/improve. This is extensively disappointing to receive such poor service experience from you. Without my knowledge the services are disconnected & I receive an email post the disconnection.Multiple SR,emails,calls & no update/action

  • IMSuresh_Dreams
    Suresh (@IMSuresh_Dreams) reported

    @ACTFibernet why there is a scheduled maintenance daily ? Internet is not working daily for between 2 to 6 hours which happening which is unacceptable please look into this issue

  • daburkaatel
    WhySoSerious (@daburkaatel) reported

    @ACTFibernet my connection is not stable, getting lot of issues during office meetings.These issues are not affecting normal internet usage but creating huge problem for office work. Can you help on this?

  • prashantvats_px
    prasant sharma (@prashantvats_px) reported

    @ACTFibernet @grok please record this service from @ACTFibernet

  • Arjungopalan
    Rajagopalan Baskaran (@Arjungopalan) reported

    @ACTFibernet Internet not working. Complaint raised 5 days back. Till now no response from your end. Highlight part is the Open ticket in your app is showing that the ETD is 23rd May 9 PM. Today it's 26th May. Could you please explain to us which calendar you are referring too?

  • itdiaryofficial
    Parth Tripathi (@itdiaryofficial) reported

    Guys @ACTFibernet my internet is not working. My work is affected. Please help me