ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bhaiya Ankit Ranjan (@RanjanBhaiya) reported 46 seconds ago

  @ACTFibernet Hello Act, Your team said they can't provide service in my area and took the routers back, But not willing to refund the extra amount that I have already paid, ticket # SR10279795323424 is opened with no update or resolution since ages.

• 
  Natarajan Venkat (@natarajanv88) reported 3 minutes ago

  @ACTFibernet Service suspended over disputed OTT charges (₹267) even after plan upgrade with OTT included. Issue was raised earlier and acknowledged by your rep. Disconnecting service during a billing dispute is unacceptable. Restore service ASAP.

• 
  Vishal Kukreja (@Cooltechvishal) reported 3 minutes ago

  @ACTFibernet @ACTFibernet team please call me now I am facing issues while reacharge.

• 
  muqthar ahmed (@muqthar27ahmed) reported 4 minutes ago

  @JioCare Raised complaint but no response yet. SR No: SR00002KkDF4 Jio Fiber Voice No: 914079649420 No technician visit and customer care not answering calls. Very disappointing service. Kindly resolve ASAP. Compare to you @ACTFibernet Is so much better in service

• 
  Dishant Yadav (@Dishant9654) reported 5 minutes ago

  @ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902

• 
  Vishal Kukreja (@Cooltechvishal) reported 5 minutes ago

  @ACTFibernet What the hell is going on, who disconnected my service ? I have just checked the application it says your service has been disconnected. Who did this ?

• 
  Praneeth V (@PraneethV12902) reported 7 minutes ago

  3 days without internet and zero resolution from @ACTFibernet India. Pathetic service and even worse response time. Fix this ASAP! @ACTFibernetHelp #ACTFibernet #ServiceDown Service no :SR10179796368604

• 
  Sanjay Debnath (@sanjaydebnath86) reported 9 minutes ago

  @ACTFibernet Why there is no option available for 1 month recharge? Why do you want to trap customers for 3 months? Most of the time your broadband is having issues. And could see the prices also more as compared to other providers. There is a rise in price every 3-6 months

• 
  Naveen Janardhanan (@njana290380) reported 11 minutes ago

  It’s the question of consumer right to demand for the service paid for. The attitude shown by @ACTFibernet call centre, their service team, escalation desk was so high handed that at one point had remind them tha they are not giving anything free and am not begging either

• 
  i@m (@FiZbQ) reported 13 minutes ago

  I could find many others, who have also reported the same internet connection issues to the same X handle @ACTFibernet. And they were also left unresolved. This is very bad. I am switching to other service provider very soon. It is affecting my work.