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ACT outages and service status in Ludhiāna, Punjab

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ludhiāna, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ChandikanB
    Ghajinikan (@ChandikanB) reported

    Has @ACTFibernet forgotten to resolve customer issues? It's been 3 days and no resolution on SR10181144207454. Everyday there is a new resolution time and surprisingly resolution time is always after 7 30 PM, after the customer care hours are closed!

  • cBeyondObvious
    The South Indian (@cBeyondObvious) reported

    @ACTFibernet I have messaged but no reply. @kapsology bhai, can you help please

  • Gvsdattatreya
    Dattu G.V.S (@Gvsdattatreya) reported

    Very disappointed with @ACTFibernet. Before payment, I received continuous calls. After payment, no proper response. Internet installation was delayed, ACT StreamTV4K setup is still pending, and every day I hear "today"or "tomorrow."Please cancel myconnection and refund my money

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet Based on my experience, I cannot recommend ACT Fibernet to anyone. If this is how they treat customers who have already paid for their service, think twice before choosing ACT. I hope no one else has to go through such an experience. #ACTFibernet #PoorCustomerService #Broadband

  • w4rriorSaint
    Jagjit Singh Sikka (@w4rriorSaint) reported

    @ACTFibernet Try Talking to your local field manager mr Subhash , no use never pics call, and mr Vijay who last time said sir please call if u face problem, no response from him also after several phone calls

  • 1979Prabs
    Prabhu Sreenivasan (@1979Prabs) reported

    @ACTFibernet @ACTFibernet - how do I escalate this further ?? Am tired of making calls to your customer care and service engineers !

  • YashwanthR28440
    Yashwanth Reddy (@YashwanthR28440) reported

    @ACTFibernet Hi, i was told i will be getting a call from supervisor on Saturday customer care. I am calling regularly. It's been too much delayed. I paid full amount for a year. No calls and no response from your side. How can i resolve this ?

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I've contacted customer support multiple times. Every time, I hear the same response: "We've escalated your complaint to the concerned team." But no one has taken any action.

  • lonewolf9029
    Hellblaze (@lonewolf9029) reported

    Got the new connection last Sunday & 2 days later on Tuesday evening the internet went down. Raised the ticket with you but till now there is no update. Customer support kept on saying to wait for 1 hour but i see no end to this. SR11081169000614 @ACTFibernet

  • dheeraj_aluju
    Dheeraj (@dheeraj_aluju) reported

    @ACTFibernet You need to act responsibly, firstly I didn’t get any call but if you cannot reach me, you will close the ticket without any resolution. What kind of service is it? You collect money for 6 months and you cannot shift connection in 10 days and no response also