ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gururaj Sankh (@GSankh) reported 7 minutes ago

  @ACTFibernet I am surprised to see the response for frustration of me. Is it so difficult to resolve my issue to activate my ott as per subscription ?? The disconnection request has been promptly raised.. can some senior person from act call me and understand the issue ???

• 
  TVK-WarriorBees (@tamiltradingbee) reported 8 minutes ago

  @ACTFibernet Worst experience. Before payment, your team responds instantly. After payment, it's just delays and excuses Why collect money before installation if you can't honor your commitment? Dear's Don't pay until installation is completed Very disappointed. #ACTFibernet

• 
  Srinivas Konduru (@srinikonduru) reported 9 minutes ago

  Another disappointing experience with @ACTFibernetHYD. This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernetHYD, when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

• 
  Rahul Gopal 🥗🏋🏽️🔫🥁 (@_rahulgopal_) reported 9 minutes ago

  Hey @ACTFibernet how is one supposed to get in touch with support? I’m trying to move my connection and the link keeps failing and your chatbot is useless.

• 
  Nepal Madhireddy (@NepalMadhireddy) reported 11 minutes ago

  Dear @ACTFibernet @ACTFibernetHYD i live in the same community as Srini and its been 3 days…you are unable to fix a connection…and your customer support is terrible and till date nobody visited home not even a call on the status…how many days do you need to fix a connection?

• 
  Shilpesh Shah (@Shilpesh1807) reported 14 minutes ago

  @ACTFibernet your team does not care about the transparancy and commitment provided to the customer,I want refund of my money as I can't trust the company which is not transparent to it's customer.

• 
  Tushar Agarwal (@TusharAgar4860) reported 16 minutes ago

  @ACTFibernet This is really frustrating. Again today connection is not working. Please refund my full money and disconnect. I want to switch. Should I drop an email.

• 
  Adv AK (@adv_007) reported 17 minutes ago

  @ACTFibernet You had called up 19 times since yesterday using number +91 40 49267888 but didn't speak a word. Why are you harassing a customer by using prank call. Worst network and worst response

• 
  Tushar Agarwal (@TusharAgar4860) reported 19 minutes ago

  @ACTFibernet Second time in 3 days. What kind of poor connection is this. Please refund my money

• 
  Raghava (@Gokusux) reported 20 minutes ago

  @ACTFibernet Yeah, im brained enough to check the ETR and travk the ticket in the app. My concern is to fix it asap as i have a load of work.