ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ludhiāna, Punjab

The most recent ACT outage reports came from the following cities: Ludhiāna.

City	Problem Type	Report Time
Ludhiāna	Wi-fi	17 hours ago
Ludhiāna	Total Blackout	6 months ago
Ludhiāna	Internet	7 months ago

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramjee Madina (@ramjee_rm) reported 3 minutes ago

  @ACTFibernet When I will get resolution

• 
  Mohammad suleman (@Mohammadsu19391) reported 6 minutes ago

  @ACTFibernet @PMOIndia @AshwiniVaishnaw Thanks for the response. However, there is a huge demand for reliable internet like ACT in our locality (Hawas Ji ka Rasta, 302002). Many residents are unhappy with the current options and want to switch. Please flag this to your network expansion team for feasibility."

• 
  Pradeep Raj (@deepu67) reported 9 minutes ago

  @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.

• 
  Surinder Verma (@Surinde66757107) reported 12 minutes ago

  @ACTFibernet your internet is down again. Your Service request SR11081177748514 is this. Why is it happening every other week??

• 
  Manya Ailawadi (@ManyaAilawadi) reported 15 minutes ago

  @ACTFibernet Done. I better get a resolution! Or i am making sure every apartment changes their wifi network!!

• 
  Susheel Siddamshetty (@susheelshetty) reported 19 minutes ago

  @ACTFibernetHYD @ACTFibernet Unacceptable service. SR10181161455084 remains unresolved 6 working days while your team keeps passing the issue between Prasad, Srinivas, Dhanunjay & others. Enough excuses. Stop the blame game, take ownership & complete action today.

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 21 minutes ago

  Dear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 21 minutes ago

  The internet has been cut twice in the last five days. The complaint mechanism in the Act app is not working efficiently. However, the Twitter team is responding well. Please send your team immediately to rectify the issue. SR10381276165184 @ACTFibernet

• 
  Prakash (@prakashloyaji) reported 24 minutes ago

  @ACTFibernet Please don't regret the inconvenience provide prompt and reliable service instead Customers expect timely resolution, not repeated apologies or excuses. Kindly ensure the issue is resolved within the committed timeline

• 
  Amalendu Pandit (@AmalenduPandit) reported 24 minutes ago

  @ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?