ACT outages and service status in Ludhiāna, Punjab

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ludhiāna, Punjab

The most recent ACT outage reports came from the following cities: Ludhiāna.

City	Problem Type	Report Time
Ludhiāna	Wi-fi	25 days ago
Ludhiāna	Total Blackout	7 months ago
Ludhiāna	Internet	8 months ago

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deltaowlfx (@deltawolfx) reported 5 minutes ago

  @ACTFibernet this is 5th time in 2 month that Internet is stopped working how pathetic your service is where should i complain or what to do should I remove the connection if you don’t have time to fix the issue?

• 
  karthik alagan (@karthikalagan) reported 11 minutes ago

  @ACTFibernet This is particularly disappointing because your own stated objective is to “set new benchmarks for customer care” and provide a “delightful experience” to customers.

• 
  ben abraham (@benabraham2) reported 17 minutes ago

  @ACTFibernet since the day I have got act I have logged complaint multiple every now and then it stops working

• 
  Pranshul Singla (@pranshul_singla) reported 17 minutes ago

  @ACTFibernet standard installation timeline passed and still no update. No communication, no information. If your team cannot handle a simple installation on time, how can I expect proper service from you ahead? Please check this immediately. CAF NO 110815776657

• 
  karthik alagan (@karthikalagan) reported 30 minutes ago

  This is no longer just an internet outage. It is a serious question of service quality, customer care and accountability. @ACTFibernet — I am asking for: Immediate restoration of my service. Escalation of SR1108149816874 to a senior authority.

• 
  Sravan Kumar Pilla (@casravankp) reported 32 minutes ago

  @ACTFibernet yesterday some of your ppl said they will change some cables and the Internet service wont be effected, now since morning Internet is not working! Your guy is not responding to outr calls!! Rajsed a ticket, your people call regularly to updgarde to new plans +

• 
  Vignesh 🇮🇳 (@vicky61293) reported 33 minutes ago

  @ACTFibernet @ACTFibernet I am based in Chennai and have not yet received a call from the field/technical team. Could you please arrange for the team to contact me at the earliest, and also share an update on the expected resolution timeline for this issue.

• 
  iYappan kRishnan (@jeeves_k) reported 34 minutes ago

  Dear friends, I would say be cautiouswhilre choosing act fiber .. worst ever support you will receive and very bad attitude from the customer care engineer. they disconnect the call while you speak if they don't have answer. @ACTFibernet thank you for teaching me lesson

• 
  Stallionpanda (@saipraneeth1711) reported 35 minutes ago

  @ACTFibernet @ACTFibernetHYD hi team this is my account I’d = 101770371937 and service request is raised from my end SR10181565349554 and I don’t know what was the issue is happening and I am facing Internet issue and become really tough to work at home so kindly provide update

• 
  Dinesh (@dineshrtvt) reported 35 minutes ago

  @ACTFibernet @ACTFibernet you guys are not capable to handle issues raised by customers