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ACT outages and service status in Ludhiāna, Punjab

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ludhiāna, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ravi_bhat10
    OG (@ravi_bhat10) reported

    @ACTFibernet hi this is the second time in a week I am facing internet connectivity issue. Last time when it happened, the technician (hemanth) rejected the calls and didn't provide any update on the ETA. I hope this time it will be managed properly and get proper response.

  • SendilGopal
    Sendil Gopal (@SendilGopal) reported

    @ACTFibernet 102017626189 here it is. I am unable to reach your customer care as well. App says billing is due July 15th. I get a message that you connection will be disconnected. Netflix login not working Not sure who to reach out to and how to get it resolved. Chatbot is a pain again.

  • deepashekar1997
    Chandrashekar Kumar (@deepashekar1997) reported

    @ACTFibernet Did not receive an sms on my phone. The impacted customer has also not received an sms

  • BalajiGovindas7
    Balaji Govindaswamy (@BalajiGovindas7) reported

    @ACTFibernet Ticket SR10380185580294 has been closed without proper communication or support. I have been following up for a shifting request for more than a week now, without proper support from ACT.

  • JoshuaThiek3
    Ana anna na (@JoshuaThiek3) reported

    @ACTFibernet why does it take more than 12 hours to fix it.

  • tinkussj
    Nirmal Kumar (@tinkussj) reported

    @ACTFibernet @ACTFibernetHYD this is really bad expreinece. Your internet is down since yesterday. Your app shows ETA to 8.30 PM from 12.30 PM. Please fix this ASAP. Im terminating my connection if its not fixed before 5pm. Tid:SR10180191614164

  • Frxtrot007
    Sumit kumar (@Frxtrot007) reported

    @ACTFibernet My internet has been down since last night and I had raised a ticket. There is no way I can talk to the customer service and the status still shows in process. My work is getting impacted. I didn't renew my subscription to go through this frustration.

  • BasavaMashette
    Basavaraj (@BasavaMashette) reported

    @ACTFibernet How can someone close the ticket without even understanding the issue Now reopened.

  • santoshone544
    Santosh Kumar (@santoshone544) reported

    @ACTFibernet where is the solution??

  • Akashlnarayanan
    Akash Lakshminarayanan (@Akashlnarayanan) reported

    Absolutely pathetic onboarding from @ACTFibernet Was promised installation today by the sales guy and he doesn’t bother to attend to calls or reply for msgs. Not honouring commitment is one thing but not even caring to respond shows how a customer is taken for granted! Worst!