ACT outages and service status in Kanpur, Uttar Pradesh

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sayyed Tausif (@sayyedtausif92) reported 2 minutes ago

  Living in a gated community in Hyderabad and the experience with @ACTFibernet has been frustrating. If there’s a community-wide outage, it gets attention and is resolved quickly. But if the issue affects just a few homes, you’re stuck waiting 3–7 days for a fix. Reliable internet shouldn’t depend on how many people are affected. Consistency matters just as much as speed. #Hyderabad #Internet #ACTFibernet @AdvisorLaborLaw @tak_ajj

• 
  Kaido (@qsameer368) reported 3 minutes ago

  @ACTFibernetHYD @ACTFibernet Using 100 Mbps ACT Fibernet for years, but still stuck with outdated cables that can’t support the speed. Raised a complaint on April 13—no response till now. Extremely poor service. Time to switch to a better provider.🤮

• 
  Sanjay Debnath (@sanjaydebnath86) reported 4 minutes ago

  @ACTFibernet You *******. I already paid. Now I have to make other arrangements (mobile data). Who will bear these additional costs every time I recharge during an ACT internet outage?

• 
  Mohd Zubair Mohiuddin (@MohdZub65084989) reported 4 minutes ago

  @ACTFibernet I'm asking about my refund.... Not for your service

• 
  Pradip Dabhi (@pradipdabhi) reported 5 minutes ago

  @ACTFibernet Broadband connection outage again for more than 3 hours. I am experiencing this type of outage 2-3 times every month. Not satisfied with the service while students are online preparing for the JEE advanced final exam. Ticket number SR11779914474304.

• 
  Gautam Bagga (@GautamBagga1) reported 6 minutes ago

  Completely unacceptable service from @ACTFibernet.No internet since yesterday. Technician promised resolution twice—no show, no response despite 10+ calls, messages & callbacks. Chatbot useless, customer care unreachable. #ACTFibernet #PoorService

• 
  Srinivas Rayabandi🇮🇳 (@DrSriLata) reported 9 minutes ago

  Hey @ACTFibernet, this is unacceptable. Applied for relocation on the 20th, promised installation by the 22nd. It’s now the 24th and I’m still stuck without internet. My work is suffering. Sort this out ASAP! Complaint No: #SR10179937122025 #ACTFibernet #CustomerServiceFail

• 
  Khirod Dora (@khirod_prof) reported 13 minutes ago

  @ACTFibernet my internet not working after taking a new connection post 1 hour....is this kind of service ...my account no 101662082753.

• 
  Praveen Subramani (@PraveenSub51203) reported 14 minutes ago

  @ACTFibernet Another ticket: SR10379907146294. Worst service. Raised a complaint last Wednesday, 6 days later here we go again. People have better things to do than chase support. Fix this ASAP.

• 
  subramanyam k (@Mani_Tambaram) reported 14 minutes ago

  @ACTFibernet act broadband down for almost 12 hours and none attended till now.. SR Your Service request SR10379878725314