ACT outages and service status in Kanpur, Uttar Pradesh

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanpur, Uttar Pradesh

The most recent ACT outage reports came from the following cities: Kanpur.

City	Problem Type	Report Time
Kanpur	Internet	1 month ago

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shambhu (@shambushandilya) reported 2 minutes ago

  @ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.

• 
  abhishek sharma (@abhisheku73) reported 3 minutes ago

  @airtelindia you are following the footsteps of your peer @ACTFibernet it's been 3 days of payment and everyday i have been told that it will be installed today.... Why don't you train your people properly to communicate clearly and set the right expectations to the customer...

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 6 minutes ago

  Again a new complaint SR11081211204354 same old problem, net not working , jut see in last one month how much hardship I am facing, just because of your mismanagement, i have full size months in advance for this **** service, kindly disconnect and refund my money @ACTFibernet

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 9 minutes ago

  The internet has been cut twice in the last five days. The complaint mechanism in the Act app is not working efficiently. However, the Twitter team is responding well. Please send your team immediately to rectify the issue. SR10381276165184 @ACTFibernet

• 
  VJ (@VJ_Naidu040) reported 10 minutes ago

  @ACTFibernet @FiberAct @AcTbalamalladi ACT-ai_101780672110 customer ref Ticket no SR10181242464047 should be resolved before the cricket match and FIFA World Cup finals otherwise we will disconnect the service for good.

• 
  nithitsuki.com (@nithitsuki) reported 11 minutes ago

  @adityaharindar @ACTFibernet That's interesting, a different IP. Which state are you using ACT from? I think I'm in the fiber optic network of theirs

• 
  Praveen Ram (@praveenram1983) reported 12 minutes ago

  @ACTFibernet my client wanted a internet connection so I recommended you, the sales guy pressured them to make the payment ASAP. Till date no connection has been given and giving only excuses. My client wants a reimbursement as he wants to cancel.

• 
  Ramjee Madina (@ramjee_rm) reported 14 minutes ago

  @ACTFibernet What is the status on this ? Are you capable to resolve this? Or let me know if will completely close the act network services and opt for any other service.

• 
  Ghajinikan (@ChandikanB) reported 15 minutes ago

  Are field technicians completely working in night shifts or avoiding work during customer care hours? Why is there no update for 3 days? Why is the service always scheduled after 7 30 PM and customer care hours close at 7 PM @ACTFibernet

• 
  Sampath PSPK (@SampathPSPK_) reported 16 minutes ago

  @ACTFibernet I don't want your worst service. Cancel and refund the amount now. It's very disgusting. How much should we wait? You guys promised that installation will be done Yesterday only. You still replying which Is useless. Just tell me will it be done or not ? Or cancel it and refund.