ACT outages and service status in Kanpur, Uttar Pradesh

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sardar Jaimeet Singh (@sardar_jaimeet) reported 6 minutes ago

  @ACTFibernet Please keep your feelings for yourself. I will make sure everyone knows how pathetic service you guys provide and how arrogant and rude your customer service is. Your ceo will be in touch with you soon with my call recordings.

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  Aswin (@Aswin657939) reported 9 minutes ago

  @ACTFibernet Again they closed the ticket without resolution. No reply for the email support team , very unethical. I paid an amount of 1200 for the April month, then my service was suspended for a new bill, with due on April 10. Very unfair trade practice by act internet.

• 
  sri (@itsmesrinu1) reported 9 minutes ago

  @ACTFibernet given to us is this your Area Tecnical person Mr.Ramanan 500043 is our Pin Code and he says due to VPN connection it will come slow i use VPN only for SAP after that i close it ,for some other purpose also i am facing this slowness kindly resolve this or i will shift to others.

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 12 minutes ago

  @ACTFibernet Please go and read the comments i have already stated that i got an update after message in the customer care via the app and tweeting here such a worst service by you guys if this is what i am experiencing for 4k rs i think i am better off using some other provider

• 
  R K Malhotra (@rkmalh1956) reported 17 minutes ago

  @ACTFibernet 19 hours and still not resolved. Your service guys have requested to change router but it seems they are more interested in weekends then serving clients

• 
  Mohit Ranka (@MohitRanka10) reported 17 minutes ago

  @ACTFibernet Hi @ActFibernet, Someone collected the assets from me, I got the email saying that the assets recovery is completed, now one saying that its NOT completed. Can you please look into it, and issue my refund?

• 
  Paulomi (@amipaulomi) reported 19 minutes ago

  @ACTFibernet What's the point of even asking for your customer's preference for relocation date in relocation form when you are going to decide the relocation date by yourself, not understanding the customer's situation? Your feedback form is not working either.

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 22 minutes ago

  @ACTFibernet would you care to explain why did my 5g network decide to disappear out of thin air? Before an unexcused network outage and now this? Really? How much do you want to get rid of me? I dont want a network that i am forced to restart my router for 5g network everyday 🫠

• 
  Manoj Kumar Jena (@MJena32694) reported 25 minutes ago

  @ACTFibernet So my data will waste every month .Then I will move to other services.if any lowest plan then let me know otherwise I will change the service provider.

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  muqthar ahmed (@muqthar27ahmed) reported 27 minutes ago

  @JioCare Raised complaint but no response yet. SR No: SR00002KkDF4 Jio Fiber Voice No: 914079649420 No technician visit and customer care not answering calls. Very disappointing service. Kindly resolve ASAP. Compare to you @ACTFibernet Is so much better in service