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ACT outages and service status in Kanpur, Uttar Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • jaidev365
    jaidev (@jaidev365) reported

    @ACTFibernet Have some shame .your service literally sucks..taking money and providing zero service.watingin from morning at home just for installation and now your service provider says half an hour more.if I won't be at home he will go back..such stupid service providers.

  • trbmani
    Manidhan மனிதன் (@trbmani) reported

    @ACTFibernet Team, I am without ACT internet for more than 24 hrs. Raised complaint SR10380587096194, ETA is already moved a couple of times. Engineer not picking up the call.. Helpdesk disconnects the call after waiting in the queue.. your service is totally dysfunctional

  • Rajchanda77
    Rajarshi Chanda (@Rajchanda77) reported

    @ACTFibernet @FiberAct I have been following up for the last 4 days but no response from your team yet. If you can't provide a service, refund my money.

  • daburkaatel
    WhySoSerious (@daburkaatel) reported

    @ACTFibernet After 12 hours i can’t track and check the ETR for the status. Can you tell me how we can interact with a human for this issue? I couldn’t find anything to connect with customer care that is also automated to create a ticket.

  • Nishant68614547
    Nishanth Mohan (@Nishant68614547) reported

    @DoT_India @ACTFibernet Internet not working for long now. A ticket has been raised having number SR10280628326884. Kindly process this immediately.

  • _palnati
    Dinesh Palnati (@_palnati) reported

    Over 24 hours without internet. ❌ Multiple false ETA timelines. ❌ Received a call promising quick resolution ❌ Still no internet At this point, the issue isn’t just the outage, it’s the lack of accountability.@ACTFibernet,@ACTFibernetHYD when will this actually be resolved?

  • TheICP108
    Ted Mosby (@TheICP108) reported

    @ACTFibernet I subscribed to a 3-month plan and have already paid for it. Why am I getting bills and payment reminders before the plan end date? Stop sending unnecessary billing notifications. I'm sharing my account number via DM. Check the account, fix this. @ACTFibernet

  • neelnihal1
    ɱ૨.Nickk (@neelnihal1) reported

    @ACTFibernet pls help earliest. No technician or area manager is reaching out to clear the issue

  • AEditable
    Adi (@AEditable) reported

    @ACTFibernet @ACTFibernetHYD I have raised disconnection request on 3rd June. SR10180564067294 . Kindly clear the new bill on my account and disconnect my service as requested at the earliest.

  • srinikonduru
    Srinivas Konduru (@srinikonduru) reported

    @ACTFibernet The issue reappeared again. What’s happening? This is 4th outage in last 3 weeks and it is taking more than 2 days for resolution. Ticket Nimber: SR10180622191934