ACT outages and service status in Kanpur, Uttar Pradesh

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  Harsh D Ranjan (@HarshDRanjan1) reported 10 seconds ago

  @deathflash_xyz @ACTFibernet They take 3 hours to just start your connected after installation super slow response

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  Suraj Lohani 🇮🇳 (@lohani_suraj) reported 3 minutes ago

  @FiberAct @ACT_Issues executive requested for 8 hr down time, but still we are unable to use wifi, executive is not answering call anymore,it's more than 8 hours. I don't understand where should we connect for the issue. Ticket number -WO102801308032 #ACTfibernet

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  Ayush Khandelwal (@ayushkhndelwal) reported 5 minutes ago

  Hi @ACTFibernet @FiberAct we have raised complaint for non working of our internet connection on Sunday vide number SR11880100226894 and it is not yet resolved. Our workings is getting hampered, kindly resolve urgently. Else we will file complaint on @jagograhakjago

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  HAMZA EQUBAL (@EqubalHamza) reported 5 minutes ago

  @ACTFibernet @KunalVijay40479 Very fraud @ACTFibernet service providers never recommend anyone for the Act Internet. I am facing a similar issue but no one is addressing it .

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  Sourabh Sharma (@Sharmasourabh1) reported 6 minutes ago

  @ACTFibernet @ACTFibernet only ETA you are increasing but I am.not getting any call, even no one is here at site where the actual problem is.

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  saiprasad (@saiprasad5591) reported 9 minutes ago

  @ACTFibernet @mkchiranjeevi So you won't respond until one publicizes the issue on social media. Is this the accountability. You'll send dozens of reminders for paying the bill on time. Why won't you take accountability in fixing at the right time. Mine i have lost 2 days of service for 3 month plan

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  Saliq Gowhar (@saliq7_) reported 11 minutes ago

  @ACTFibernet I do not want your internet anymore, bcz at this point your are just making a fool out of your customer and mocking them. You are wasting our times, and if you have such a ****** support, you shouldnt have scaled your customer base to this scale.

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  Kerensa Sheen (@kerri_cp18) reported 11 minutes ago

  We've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues

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  M D S R (@Mudassi71375896) reported 13 minutes ago

  @ACTFibernet Since 2 to Day the same reply 48 hours, you are not waiting for payment for an hour, but we have stop our office activities because of your cheap Service which is still not solved since 5 days @DoT_India kindly Take against this Company for not taking care of customers needs

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  Rag Ani (@raga1921) reported 17 minutes ago

  @ACTFibernet , its 3 days u hv nt fixed SR11880109634034. There hv been repeated & frequent failures fr the users in this area. CHECK Yr SR records. #1) Change yr local support teams #2) If fr days u cant hv service uptime, give credit of days to user accounts fr facing B/outs