ACT outages and service status in Kanpur, Uttar Pradesh

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanpur, Uttar Pradesh

The most recent ACT outage reports came from the following cities: Kanpur.

City	Problem Type	Report Time
Kanpur	Internet	1 month ago
Kanpur	Internet	3 months ago

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sunil godithi (@sgodithi) reported 2 minutes ago

  @ACTFibernet It took 5 guys to fix my ACT connection. First 2 morons came, then a smarter guy came and figured out it was connected previously to Airtel. And another senior with his assistant came by. And it's all fixed.

• 
  Trivikram Cheedella (@3vikram18) reported 5 minutes ago

  Hey ActFibernet, Your message said the downtime is 7am to 9am and it's 11:30 am with no sign of internet. Can you help? You app, your customer care are of not much help. And don't ask me to restart my router... I have already done that. @ACTFibernetHYD

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 9 minutes ago

  @ACTFibernet It’s Day 4. And nobody is trying for a resolution except your messages here. Very poor. I will not recommend ACT anymore.

• 
  Srijan Majumdar (@Elite_Raven1159) reported 10 minutes ago

  @ACTFibernet my internet is inactive for the past 2 days. I have raised 4 separate complaints already, and your field team keeps closing the tickets without a permanent fix. Please assign a senior technician immediately. Account Number: 102724635446

• 
  Dinesh (@Dinesh72521026) reported 11 minutes ago

  @ACTFibernet I have never seen a such a worst costumer service team like this such a a worst behaviour they’re begging to make the payment once it’s done none of them picks up the call. They’re very rude to

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 14 minutes ago

  @ACTFibernet Please see I have posted before 2 days and 5 days with the same issue. when it starts raining late at night, the Internet stops working. Pitty on the services you are providing

• 
  Senthil Kumar R (@sandy_senthil) reported 16 minutes ago

  @ACTFibernet I signed up for a new connection yesterday and did not expect this kind of horrible service from Act .. installation was supposed to happen yest .. till today no one even responds - I have wasted 1 day sitting on installation … I am now thinking of cancelling

• 
  Sheila Prema Roy (@SheilaPrema) reported 17 minutes ago

  @ACTFibernet Could you ask your Customer service people to answer calls, which is a sign of good customer service, and not to ignore customers calls after they have made the payment, please? I know money is important but it's downright disgusting of your CS staff to disregard customers.

• 
  SparkedByData (@AnkitAKW) reported 20 minutes ago

  @ACTFibernet @ACTFibernet What is the status please, today is month end? It's been almost one month yet no resolution, are you building something complex? See if you can return hard cash.

• 
  Manish Aggarwal (@ManishAggarwa11) reported 24 minutes ago

  @ACTFibernet Company is playing with the sentiments and relationship with customers. Also, they are playing with their own policies and misguiding customer to forcibly recovering money from customers