ACT outages and service status in Kanpur, Uttar Pradesh

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanjay Debnath (@sanjaydebnath86) reported 3 minutes ago

  @ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.

• 
  Mohit Dwarkani (@dwarkanimohit) reported 5 minutes ago

  @ACTFibernet @ACT_Issues I have raised a shifting request on 16th of April with the date of shifting as 17th April. However, I have not received any calls regarding the same. Tried reaching out to the customer support and it’s been said that it will be done at the earliest.

• 
  Manoj Kumar Jena (@MJena32694) reported 6 minutes ago

  @ACTFibernet So my data will waste every month .Then I will move to other services.if any lowest plan then let me know otherwise I will change the service provider.

• 
  Swagz (@lovelyghosh53) reported 8 minutes ago

  @ACTFibernetHYD @ACTFibernet what’s wrong with your Hyderabad service? Facing internet blackout second time in one month. Customer care is worthless. No way to prioritise resolution. It takes 24 hours. Are we living in stone age? Or you are asking to switch to JioFibre or Airtel?

• 
  Suresh (@IMSuresh_Dreams) reported 8 minutes ago

  @ACTFibernet facing multiple disconnects and slow speed issue this is unacceptable day by day this service is getting very poor my plan is 450Mbbs now I’m getting 1 mbbs speed what’s going in here ?? Why cheating customers in name of fake plans ??

• 
  Explore The (@RajendraChim) reported 9 minutes ago

  @ACTFibernet what a useless service provider you are. Total garbage #actfibrenet #act

• 
  i@m (@FiZbQ) reported 11 minutes ago

  No internet access and the support does not want to take care of it. This is pathetic. Is this your smart wifi? This is why I am planning to switch to other service provider. @ACTFibernetHYD @ACTFibernet . SR10179919423024

• 
  Jai Prakash (@Jaiprakash172) reported 14 minutes ago

  @ACTFibernet We are facing repeated internet issues since 19th April. It was resolved on 21st April after multiple follow-ups, but again from 23rd night the connection is not working. Continue..

• 
  Rishabh Gambhir (@furious_kopite) reported 16 minutes ago

  @ACTFibernet @ACTFibernetHYD SR10178879872976 Your router is lying within my premise for last 3 months after disconnection. Multiple followups on email, call and what not, but no resolution. I am throwing away your routers today if no one comes to pick it up.

• 
  Naveen Janardhanan (@njana290380) reported 17 minutes ago

  Listing a plan on your app, make the customers to pay & then denying the very service is a pure scam. #actfibernetscam. Have told them clearly- either you provide what I paid for else refund the money. Don’t scam your own customers @ACTFibernet . Req amplification of this tweet