ACT Outage Report in Kanpur, Kānpur, Uttar Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aditya Vardhan
(@AdityaV18395855) reported
@ACTFibernet then here comes the real story after i paid the 6 months plan amount the plan is not activated then i sent mail to their customer care team no response from their side even after 24 hours.then i again mailed to their nodal and appellate team about my issue 2/2
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Vinay
(@vpeddi) reported
@ACTFibernet 300 Mbps SME connection getting only 9Mbps and no service at all… more than 24 hours of opening a ticket, issue still not resolved with no idea of resolution and no phone number to escalate!!! Pathetic service. Moving to Jio… nothing can be worse than this!
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Bharat
(@BratsKr) reported
@ACTFibernet I have no internet since last night and so far i haven't heard from any of you. This is not what I expected from ACT. There has been no acknowledgement or call from the technician. The service has downgraded over time.Last time technician was asking to pay to fix.
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NIKHIL MISHRA
(@nikhilcse2000) reported
@ACTFibernet Plz solve my issue internet not working from 3 hours complaint number is SR10265229335224
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KRK
(@Eversingle_Ravi) reported
@ACTFibernet Hello, I haven’t received any update yet. How many days you required to give a response whether network connection is possible or not & refund process of my amount. Let me know if I have to proceed with a police complaint. @cyberabadpolice @hydcitypolice
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Abhay P
(@abhay_puranam) reported
@ACTFibernet While the call back is arranged, needed help to fix the issue would be of great help. Thanks
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Surendar P
(@Suriii_31) reported
@ACTFibernet You guys are going downwards with your customer service. Have been a regular user for 5 years. But for the last 2 years, even for a small rain connection gets disconnected. And your customer care thinks they are the bosses and are giving out the service for free.
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Yashwant Panchal
(@Yashwant1208) reported
@ACTFibernet I don't want this automated response from chat bots. Please look into the issue and get the network up ASAP
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Surendar P
(@Suriii_31) reported
@ACTFibernet You just lost a customer. Train your service people to speak properly first
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Yashwant Panchal
(@Yashwant1208) reported
@ACTFibernet Today, It will be 2nd day and internet is still down in Thaltej area of Ahmedabad. When I called for assistance, everytime, I get the same response in terms of, just raise the complain in app and our team will look into the problem ASAP but still pending!!!!