ACT Outage Report in Kanpur, Kānpur, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at ACT
ACT is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Udhay
(@udhay89bs) reported
@ACTFibernet Hi Team - Ticket ID - SR10376094493993 - raised regarding Bill amount issue - I used 2 get 1237rs bill every month, tis month I got 1298rs amount. I need 2 know why, so I raised ticket and received a call, but the call was cut as soon as I said Hello and ticket (1/2)
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John Kath
(@JohnKath6) reported
@ACTFibernet useless service I am fed with your services that you offer your customers. Really annoying. Kindly look into my SRN SR11876047386944 no one is resolving this. It's just open and already passed away the maximum time of resolution... What does a customer do now?????
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R Sheshanth Reddy
(@r_sheshanthr) reported
@ACTFibernet And are you no ashamed the customer contact executive multiple times via call, via mails and also via twitter. And you are still not doing single work Who will refund my money If a customer didn't pay the bill u will penalize them now u should taste your own medicine for this
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Santosh Kumar
(@S969498) reported
@ACTFibernet I am trying to do WFH and since afternoon i am not having internet to work, can you fix the ticket with priority ticket Id:- SR10176089576684. Yesterday also same issue in afternoon time and again today.
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Bala Surampudi
(@balasurampudi) reported
@ACTFibernet @ACTFibernetHYD SR10176074914704. No point or option to escalate, your technician disconnects calls. ETA crossed way back. Pathetic service
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Pavan
(@pavan_ab) reported
@ACTFibernet, please ask your staff to stick to the installation schedule, we can't manage according to your schedule, Shashi from kalyanagar is so rude that he wants us to manage according to his time and behaviour is really inappropriate
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that_guy
(@sree_param) reported
@ACTFibernet How do I get to talk to one of your customer care reps? The Chatbot has taken me 3 days now to not get anywhere near one or close to what I want. My ticket was auto closed without even serving the purpose
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Ali
(@Ali_s5s_) reported
@ACTFibernet @ACTFibernet Repeated issue
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Ali
(@Ali_s5s_) reported
@ACTFibernet hello, wifi getting disconnected immediately during power cut, again same issue , kindly check the power backup connected to main box , Kindly resolve the issue, as it's a repeated problem
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Nagesh Pai (blue tick)
(@nagpai) reported
@mildwave @ACTFibernet I generally prefer small business. But when it comes to infra like telecom, I trust only the big guys like Jiyo. Far more organised than run-off-mill operators. These guys end up dirtying the cut with bad cabling too.