ACT outages and service status in Kanpur, Uttar Pradesh

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 13 minutes ago

  It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 14 minutes ago

  @ACTFibernet there is always an issue with the network almost every month (except the last 2 months before the bill is generated conveniently) i am sure after the bill payment every month at least once the network goes down and that too at the time when we are busy with work.

• 
  Mahesh Jain (@bjpsupporter999) reported 19 minutes ago

  @ACTFibernet More than 48 hours...patience ???? Just a question? Is ACT doing charity work providing free broadband service?

• 
  Deepak Goyal (@gdeepak15) reported 21 minutes ago

  @Airtel_Presence @JioCare @ACTFibernet to Airtel CC, I've raised mutliple times to disconnect the connection but no support. FYI, I won't pay any bill from the date of this post and will take legal against if any bills is issue to me.

• 
  Priyam Pradhan (@PradhanPri64928) reported 22 minutes ago

  @ACTFibernet Router taken by your team without notice or replacement. Connection was transferred & ₹9K prepaid for 6-7 months. No help from customer care. Now without any router. Resolve ASAP. Name: Mrutyunjay Dash (+91 8763150574)

• 
  Suhail Manzoor (@OyeImSuhail) reported 23 minutes ago

  @ACTFibernet Ticket was closed without any response or resolution

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 23 minutes ago

  @ACTFibernet @ACTFibernet and dont bother calling i am as well gonna decline the calls like how your engineer has been doing i need answers in this place and to my post only no dm as well i will not be replying in dm this has gone beyond my patience level every month an issue with the network

• 
  Sanjay Debnath (@sanjaydebnath86) reported 26 minutes ago

  @ACTFibernet Why there is no option available for 1 month recharge? Why do you want to trap customers for 3 months? Most of the time your broadband is having issues. And could see the prices also more as compared to other providers. There is a rise in price every 3-6 months

• 
  Souvik Samantaray (@souvik0725) reported 28 minutes ago

  @ACTFibernet @ACTFibernetHYD You keep writing the same generic template message. Words don’t define the commitment, your actions does. So far, your actions have been so bad that I regret choosing you as my ISP. I’ve been waiting since Monday and now it’s end of Thursday

• 
  Killer whale (@killer_whale6) reported 29 minutes ago

  Day 4 of @ACTFibernet holding my ₹3932 refund (SR10279747451781) after trying to install a commercial distribution box onto my private property without prior disclosure.Official NCH Consumer complaint filed (Docket #9085977).@TRAI @jagograhakjago look into these predatory delays