ACT outages and service status in Kanpur, Uttar Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jagyanseni (@SweeTie92083310) reportedInternet down since today; Ticket SR10279909602684 still unresolved. Entire area affected. Support only giving ETR (23 Apr, 1st half) with no concrete update. This is severely impacting my work. Need immediate escalation to higher team and urgent resolution. @ACTFibernet
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Ramanand Mahato (@ramanand_25) reportedWhat’s frustrating is the mismatch between promise and delivery. If resolution realistically takes a day, just say that upfront during selling it. Overpromising and underdelivering erodes trust fast. #ACTFibernet #CustomerExperience #InternetIssues
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yegayega (@YabaBabaYega) reported@ACTFibernet - stop harassing and calling/sending whatsapp messages. You have sent me 10 calls in 1 hour asking for subscription enquiry. I don't want your ****** internet service. *******.
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Swagz (@lovelyghosh53) reported@ACTFibernetHYD @ACTFibernet what’s wrong with your Hyderabad service? Facing internet blackout second time in one month. Customer care is worthless. No way to prioritise resolution. It takes 24 hours. Are we living in stone age? Or you are asking to switch to JioFibre or Airtel?
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ABHISHEK REDDY (@abhishekreddy95) reported@ACTFibernet @ACTFibernet @ACTFibernetHYD no one has addressed the ticket. I do not have internet again. Can you please have some ethics to solve this. You should be ashamed to see this post dwelling even after 7 days without resolution. Please help me discontinue ACT services. I AM DONE
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Nilesh Mishra (@NileshM13475468) reported@ACTFibernet Weekly outage due to wire tampering at junction box. No action taken despite repeated complaints. Today: 12:30 AM complaint, no visit till 2 PM. SR11079930861814 Fix permanently or I escalate to TRAI.
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet ************* @ACTFibernet can I expect resolution as soon as possible? No response from the local representative. Now it is intolerable. We can tolerate it if it is a matter of someday. Now the issue is regular.
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mahesh kumar (@maheshkumar2030) reported@ACTFibernet unfortunately, I’m using your Internet services last 10 to 15 days. Internet services is worst, worst worst. my my daily routine work is check the internet and give a complaint and wait for the results. Nobody is here to clear the problem or give a proper Services.
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kevin eliezer (@kevineliezer8) reported@ACTFibernet Even now they call and ask my name and disconnect. It's more than 20 call from the time the issue is been raised happening like this . I had enough of dealing with you . If you can resolve the issue before EOD I'll have your connection else bye @ACTFibernet never come back to u
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Randeep Singh (@ramansaini) reported@ACTFibernet There is no resolution that has been provided to me . Please re check at your end