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ACT

ACT outages and service status in Kanpur, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at ACT

ACT is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AbhilashRPillai
    Abhilash Pillai (@AbhilashRPillai) reported

    @ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService

  • KarnaniNikhil
    Nikhil Karnani (@KarnaniNikhil) reported

    @ACTFibernet Going to disconnect both connections with you. Horrible service, horrible technician, and horrible customer service.

  • i_am_not_aakash
    Sky (@i_am_not_aakash) reported

    @ACTFibernet @ACTFibernetHYD I needed my connection to get shifted, no response for days and days. Now I want my connection and subscription removed. No response. What a stupid interface you have. No customer care number on the app to help also.

  • Random_Raay24
    Random Opinion 🇮🇳 (@Random_Raay24) reported

    Hi @ACTFibernet @ACTFibernetHYD we have raised the Ticket for internet disconnection on 28th May - SR10180485269264 But still the issue is not resolved since 7 DAYS. How many more days do I have to bear without wifi?? #ACT #ACTFibernet #Hyderabad

  • bruce_not_wayne
    Vineet Chhabra (@bruce_not_wayne) reported

    @ACTFibernet my ticket is closed again and again Ticket SR10280485792024 I want to cancel the connection, not sure why your team is closing this ticket Pathetic customer support you guys have

  • TusharAgar4860
    Tushar Agarwal (@TusharAgar4860) reported

    @ACTFibernet This is really frustrating. Again today connection is not working. Please refund my full money and disconnect. I want to switch. Should I drop an email.

  • rmurali_k
    Murali Krishnan (மோடியின் குடும்பம்) (@rmurali_k) reported

    On contacting customer support, we were informed that our complaint has been registered and the service will be resumed within the next 72 hours. Why should customers be left without internet for several days due to an internal account transfer process #ACTFibernet #PoorService

  • YashSsm
    yashwant singh (@YashSsm) reported

    @ACTFibernet @ACTFibernet 1-2 days down is a glitch. 7+ days with no internet is a failure. Apologies don’t connect us — fixing it will.

  • KISHOREYADAVB
    KISHORE_YADAV (@KISHOREYADAVB) reported

    @ACTFibernet Hi @ACTFibernet THE ISSUE STILL PERSISTS, this is really getting bad and unprofessional, I have again raised a complaint SR10280553536344, I would really appreciate in fixing this issue

  • sreeni08g
    Sreenivaasan (@sreeni08g) reported

    @ACTFibernet Given connection request 3 days, Yet the installation is not done. Can you please help on this?