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ACT Outage Report in Kanpur, Kānpur, Uttar Pradesh

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 66% Internet (66%)
  • 26% Wi-fi (26%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • singhsk5
    Santosh (@singhsk5) reported

    @ACTFibernet Still awaiting.. after 200 calls and more than 6 months.. You guys have set the benchmark for the most horrible customer service.

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • AkashDe55437002
    Akash Deep (@AkashDe55437002) reported

    @ACTFibernet @ACTFibernet This is not the service I expected from your team. Even today I called, got the same readymade response our tech team will call you, nothing more.

  • Nishps
    Nishant (@Nishps) reported

    @ACTFibernet I have DM’d you the details. I need a confirmation of receipt as update on the action on an open forum. So everyone can see the resolution timeline @ACTFibernet #poorcustomerservice

  • icprasanth
    icprasanth (@icprasanth) reported

    @ACTFibernet ITS BEEN 4 DAYS AFTER COMPLAINT. THE PROBLEM HAS NOT SOLVED YET. KINDLY CLOSE MY INTERNET CONNECTION IF YOU GUYS CANT SOLVE A SIMPLE PROBLEM OF CONNECTIVITY. 9958044404

  • Rav_nik21
    Ravi Bajaj (@Rav_nik21) reported

    This is regarding ticket SR10166065085444 and @ACTFibernet has been assuring that they will resolve in 4 hrs and suddenly the ETA is 24hrs, with no response from technician/customer service. Can someone help? This is getting more ****** as service now.

  • Vuppalaabhi
    abhishikth (@Vuppalaabhi) reported

    @ACTFibernet @ACTFibernetHYD i have opted for your fiber service, after paying the amount your team has stopped responding to the calls, after contacting the customer care and requested them to cancel after that no response, request you to help me out with the refund

  • BatchuPrashanth
    prashanth batchu (@BatchuPrashanth) reported

    @ACTFibernet Will the issue be cleared or not ?

  • AkashDe55437002
    Akash Deep (@AkashDe55437002) reported

    @ACTFibernet Please give a call back to the shared number and help with the resolution asap.

  • samuelbrainerd
    Samuel Brainerd S (@samuelbrainerd) reported

    @ACTFibernet Your engineer called in the evening and says nearly 25 houses are affected due to this downtime. How does that justify? Almost every month this is happening, what's ACT doing about it as a permanent solution? @jagograhakjago