ACT outages and service status in Kanpur, Uttar Pradesh

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anand (@BeardBiceps) reported 4 minutes ago

  @ACTFibernet Your bot is so broken it needs 2 tweets to send a template response, yet still can’t provide a date. It’s been 5 days. Give me a concrete installation slot by today evening, or cancel this connection, process my full refund & I will be filing a formal complaint on @jagograhakjago

• 
  ramesh tgo (@ramesh_tgo) reported 4 minutes ago

  @ACTFibernet SR10380331784275 again the ticket was closed without my concent or frankly any solution. Is this how it's gonna be ACT? We keep going around circles?

• 
  Ashis Karak (@ashis_karak) reported 6 minutes ago

  @ACTFibernet Very disappointed with ACT Fibernet service. Even after raising multiple complaints, the issue is still not resolved. No technician visits the site — they just call, say the issue is resolved from the backend, and close the ticket without any proper solution.

• 
  sujith kumar reddy g (@sujithkumar_g) reported 9 minutes ago

  @ACTFibernet @ACTFibernet go and check how many complaints I have registered for your service in last 45 days from the day 2 since I took the connection, such a pain with this service, connection drops, video buffering etc. Please close my connection and issue the refund for remaining months

• 
  Hemanth🙏 (@HemanthINDAP) reported 9 minutes ago

  @ACTFibernet Worst support from ACT internet team. From last 2months, they are not refunding my security deposit amount, even I have cleared all dues, returned devices. Multiple calls, Visited office, mails, tickets. No one is responding. Don't choose ACT, they are cheating us.

• 
  Anil Kumar (@anilkumarmo) reported 13 minutes ago

  Rethinking me trying to move away from @ACTFibernet, who’ve given better service & support in Bengaluru for years but for poor connectivity reach at the place where we stay and their advance plan to enhance their own connectivity which should be doing the job in the first place.

• 
  Suresh Maniraj (@agni_nakul) reported 18 minutes ago

  @ACTFibernet @ACT_Issues Internet connection disturbed for the past 2 days in Kottivakkam, Chennai (600 041). Ticket has been raised in app. Msg received the issue expected to resolve by 19.30. The issue has not resolved. Entire day has been struggle

• 
  prasant sharma (@prashantvats_px) reported 19 minutes ago

  @ACTFibernet how much time do you need to resolve the complaint SR11080444474224 raised yesterday. You team is very slow as compare to other internet providers. Can you give me a timeline ?

• 
  ramesh tgo (@ramesh_tgo) reported 20 minutes ago

  @ACTFibernet SR10380331784275 again the ticket was closed without my concent or frankly any solution. Is this how it's gonna be ACT? We keep going around circles? This is the 4th time my ticket has been closed with no concent from me. No solution. It's the same damn issue.

• 
  Kiran Vanam (@vanam_kiran) reported 21 minutes ago

  @ACTFibernet Still the issue was not resolved. Can you pay the penalty.I have made you advance payment for three months. #WorestActfiber