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ACT

ACT outages and service status in Kanpur, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at ACT

ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • IamRamAnirudh
    Anirudh (@IamRamAnirudh) reported

    @ACTFibernet @ACTFibernetHYD There is no option to cancel my current plan in the app. Please cancel my current subscription plan which ends this month as I am not planning to renew. Account No. 101010515407

  • radhi_madhu
    Madhu_radhi (@radhi_madhu) reported

    @ACTFibernet Our internet not working for 4 days now. For 3 days we complained on WhatsApp newACT , we get msg that complaint registered. No action taken till now and today when we again tried to register a complaint the msg says no account exists with the mobile no. Bad

  • imtiazabdulham1
    imtiaz Immy (@imtiazabdulham1) reported

    @ACTFibernet - I raised complaint SR10180315960388 on 16 May, but even after 5 days the issue is still not resolved.

  • BeardBiceps
    anand (@BeardBiceps) reported

    @ACTFibernet This is a joke. Are there actual humans managing this account? I asked for a specific timeline, and you gave me the exact same template text. 4 days of waiting for a simple installation. Absolutely pathetic service @ACTFibernet

  • ashwin_kumarV
    Ashwin Kumar (@ashwin_kumarV) reported

    Hey @ACTFibernet I’ve been trying to change my plan on your app but the payment fails to go thru every single time. I’m unable to connect to your customer connect team either. Can you help me out?

  • VishalS52110929
    Vishal S (@VishalS52110929) reported

    @ACTFibernet No internet for last two days, despite complaint(SR10280317634844) Akshay Nagar, Ram Murthy nagar. Its not professional here despite paying costly packages. There is no proper customer service to reach out..

  • IamRamAnirudh
    Anirudh (@IamRamAnirudh) reported

    @ACTFibernet Hi Team, any update? There is no response from the tech support assigned to this ticket.

  • JoshuaThiek3
    Ana anna na (@JoshuaThiek3) reported

    @ACTFibernet why does it take more than 12 hours to fix it.

  • cinemababa
    Telugu Cinema Fan (@cinemababa) reported

    @ACTFibernet another day with no response from any of the assigned support engineers.

  • santoshone544
    Santosh Kumar (@santoshone544) reported

    @ACTFibernet Other than sorry you didnt have any solution for this ?? Exactly on April 13th disconnect done and till today no refund has happened? What are you guys doing ??