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ACT

ACT outages and service status in Kanpur, Uttar Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Borington214993
    WalterWhy (@Borington214993) reported

    @ACTFibernet @ACTFibernet Now the service is restored after 24hrs. Since you provided internet for 20min you can't charge me whole day for it. I see the billing started yesterday, Why the cycle date is still 10th October and not 11th October?

  • Vivek9433554001
    Vivek (@Vivek9433554001) reported

    @ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).

  • rvignesh9008
    Vignesh Kumar Ramachandran (@rvignesh9008) reported

    It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet Am literally surprised 😡 @ACTFibernet . please restore my service by activating it. Already all bills are paid. Then why it is discontinued. Some engineer of yours have provided wrong info to the ticket and without getting customer confirmation you have discontinued the service

  • BeingHarsh4u
    Rasamalai😊😍 (@BeingHarsh4u) reported

    @gayatri008_16 @ACTFibernet This is happening for me regularly if connection goes at 2 PM IST they are resolving it next day! pathetic service

  • souvik0725
    Souvik Samantaray (@souvik0725) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD It’s been 72 hours now and still no resolution/progress on my installation. This is appalling service in 2026. If you cannot do it, please refund my money and I’ll find a different ISP. I cannot lose my peace of mind anymore

  • Jupiter_god_
    Jupiter_Savior (@Jupiter_god_) reported

    If @ACTFibernet honestly reflects on the number of customer tickets raised across India, they would likely feel embarrassed themselves.

  • shubh_81
    Shubham Jalewa (@shubh_81) reported

    @ACTFibernet it has been 20 days my issue is not resolved. My router has been picked up but the refund for security not initiated. I have contacted customer support multiple times

  • malli_6
    Mallikarjun (@malli_6) reported

    @ACTFibernet Need help in change of plan for my account. Please help.

  • penbabu
    Narendrababu (@penbabu) reported

    @ACTFibernet Till now I have not got proper resolution. Customer care is saying mobile number changed but they will charge for ott to be activated. I fail to understand why. Absolute harassment of consumer. Every time I call I have to repeat all the story to customer care.