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ACT

ACT outages and service status in Kanpur, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at ACT

ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vnnk_x
    Vivank 🇮🇳 (@vnnk_x) reported

    @ACTFibernet No more template bot replies @ACTFibernet @ACTFibernetHyd. Formal NCH Govt Docket Number 9374295 has already been generated against this ticket. My connection is dead for over 48 hours. I don't want automated updates on the app, I want a senior supervisor on the ground to fix

  • urchinni
    Ramarao Dutta (@urchinni) reported

    @ACTFibernet @ACTFibernetHYD It has been more than 3 days since our internet connection stopped working. Despite repeated followups all we receive are standard responses with no actual resolution. Not a single technician has visited, nor has anyone contacted us. SR10180458129024

  • harintiwari
    HariN Tiwari (@harintiwari) reported

    @nandakumarkesh @JioCare @ACTFibernet Yes, the worst service experience.

  • ramesh_tgo
    ramesh tgo (@ramesh_tgo) reported

    @ACTFibernet SR10380331784275 again the ticket was closed without my concent or frankly any solution. Is this how it's gonna be ACT? We keep going around circles? This is the 4th time my ticket has been closed with no concent from me. No solution. It's the same damn issue.

  • prashantvats_px
    prasant sharma (@prashantvats_px) reported

    @ACTFibernet how much time do you need to resolve the complaint SR11080444474224 raised yesterday. You team is very slow as compare to other internet providers. Can you give me a timeline ?

  • avidno1
    avijeet kumar (@avidno1) reported

    @ACTFibernet No resolution yet. This is frustrating.

  • ashikahmed22
    ASHIK AHMED (@ashikahmed22) reported

    @ACTFibernet Your technicians came to provide the connection and left halfway. This is a very bad mistake from your ACT Fibernet company.

  • AnanthVedantam
    Ananth vedantam (@AnanthVedantam) reported

    @ACTFibernet I need the reconnection ticket to be actioned. I have allowed your team to install the Ariel wiring installation set up on our property and was promised a free connection for our society’s CCTV security surveillance. Been 2 months now and no resolution.

  • kashipboyina
    kashipboyina (@kashipboyina) reported

    @ACTFibernet It has been almost 4 days, and the issue is still pending. We have checked your app, but there is no update available. I have also tried contacting your technician several times, but no one has answered the calls. This is not the right way to handle customer concern...

  • SBajaj06
    SBajaj (@SBajaj06) reported

    @ACTFibernet Guess what? In next 2 days, the wifi is again down and ticket has been reopened SR11080445550744 Seriously @ACTFibernet is this your service? Wifi down count now rose to 3 this month! Extremely frustrating!