ACT outages and service status in Kanpur, Uttar Pradesh

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arooran (@_arooran_) reported 3 minutes ago

  I paid for a 3-month subscription, but your network quality is terrible. Customers shouldn't have to beg for the service they've already paid for. Either: Restore my connection immediately, Refund the downtime period, or I will cancel ACT and move to a competitor. #actfibernet

• 
  Thamizhan (@ImThamizha) reported 4 minutes ago

  @ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??

• 
  Vipul Prabhu (@vipul_prabhu) reported 4 minutes ago

  Hi ACT, Please resolve the issue We have been without internet for 2+ hrs and no response on the ticket Is this why we pay more than other service providers to get 0 downtime? @ACTFibernet

• 
  shashank (@batkix) reported 6 minutes ago

  @ACTFibernetHYD is highly unreliable. In just 1 month, I’ve raised 10+ complaints for frequent disconnections. Internet drops daily and needs router restart every time. Paid for a 1-year plan but service is unusable Pathetic. Requesting disconnection + refund @ACTFibernet @TRAI

• 
  vikas kumar (@vikas_612) reported 8 minutes ago

  @ACTFibernet Urgent escalation. Internet is down and office work is affected. Customer care keeps asking us to open new tickets instead of resolving the existing complaint. Ticket No: SR10280406243134 Please resolve this immediately.

• 
  WhySoSerious (@daburkaatel) reported 8 minutes ago

  @ACTFibernet Internet is not working since yesterday 10 PM. It’s going to be 12 hours and not sure when services will be restored? How to do work if this kind of service is provided from ACT. Can you let me know when i will be able to use it and do something?

• 
  Kartik (@kartik9173) reported 10 minutes ago

  @ACT_Issues @ACTFibernetHYD @ACTFibernet Account I- 101644321862 Too many issues with the Internet now a days. Kindly assist in resolving the issue

• 
  Jinendra Kothari (@Jinukothari2) reported 12 minutes ago

  @ACTFibernet I raised 3 tickets and all of them are closed without a resolution. My internet is working at 8 mbps speed against a plan of 400 mbps. Are you guys taking your customers for a granted?

• 
  Sai kumar (@asaikk) reported 14 minutes ago

  Absolutely PATHETIC service from @ACTFibernet. My internet has been completely dead for 3 DAYS. I manage essential calibration workflows that have entirely stopped because of your incompetence. No response, no timeline, and a guaranteed outage every 15 days. Fix this NOW.

• 
  Basil Jose (@BasilJoze) reported 21 minutes ago

  @ACTFibernet very disappointed with the service constant issue with Internet please look into this ticket and upgrade your hardwares in the society. SR10280544709394. We have been raising multiple tickets for this and no effective resolution.