ACT outages and service status in Kanpur, Uttar Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rag Ani (@raga1921) reported@ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.
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PERIYA ARUMUGASAMI (@arumugamface36) reported@ACTFibernet Worst support
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Sukumar (@sukumards) reported@ACTFibernet Hi ACT team, you are not refunding my money as you did not have the capability to do a relocation of my Internet service. I have been doing a follow up for about a month and no use. Any service ticket raised is closed without solution.
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Arocks Adi (@Arocks_Adi) reported@ACTFibernet 7 days without internet You guys should stop your service altogether A week of outage is seriously unacceptable. I am expecting extension of my plan duration or compensation for this as I still have a few months left Before i finally switch
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet ETA please? Almost 24 hours have passed post sending you folks a tweet and more than 15 days have passed waiting for resolution! Also; tried calling your area TL (Nallagandla); he doesn’t seem to respond or neither call back. What are you folks up to?
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Md Fuzair (@MFuzair) reported@ACTFibernet Is this the way of providing the Internet services. As a customer I have raise no of ticketand still I didnot have permanent solution. SR10179948467044 this is resolved without solution again I raise tckt#SR10180099838774 plz help me with resolution @Bhatti_Mallu sir
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Krishna C V (@Krishna09716753) reported@ACTFibernet, I am highly dissatisfied and disappointed Your sales chase till payment, and they don't even check whether the service is active. It's been more than 24 hours. Your team called me about the activation and said the account would be activated in 15 minutes.
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karthik (@karthikV4U) reportedIt's been 3 days since the post payment was done @ACTFibernet in Bangalore having bad customer engagement .. when I call sales people not responding
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Saurabh Mathur (@math031991) reported@ACTFibernet I don’t think you guys need to resolve anything, technician is assigned but not picking the call since morning now it’s more than 30 hours and I am following up but no clue whether is it resolve or not. And customer service is worst.
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MayaRao (@MayaRao) reported@methalafan @ACTFibernet @ACTFibernet No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.