ACT outages and service status in Kanpur, Uttar Pradesh

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanpur, Uttar Pradesh

The most recent ACT outage reports came from the following cities: Kanpur.

City	Problem Type	Report Time
Kanpur	Internet	5 days ago
Kanpur	Internet	2 months ago

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  விவசாயி (@Vairavan_V) reported 3 minutes ago

  @ACTFibernet Yesterday afternoon connection resumed. Again today morning connection cut. Very good service?? Entire July month no proper internet we used Extend for one month or cancel my account

• 
  karthik alagan (@karthikalagan) reported 5 minutes ago

  @ACTFibernet — Is this how you treat paying customers? Ticket SR1108149816874 was raised for an internet service issue, with an ETR of 8 Aug, 9:00 PM. Yet customers are left without a working service and expected to keep chasing support for basic resolution.

• 
  Shrikanth Bharadwaj (@shrikanth607) reported 6 minutes ago

  @ACTFibernet @ACTFibernet The pathetic quality of service is at display again, there's no internet and ETA to fix it by 1 pm has elapsed again.. if there was competition to be come worlds worst ISP you're KILLING IT

• 
  karthik alagan (@karthikalagan) reported 6 minutes ago

  The biggest problem isn’t even the outage. It’s the lack of urgency and accountability after the complaint is raised. Ticket raised. ETR provided. Customer waits. Customer follows up. Still no meaningful resolution. @ACTFibernet, customers shouldn’t have to repeatedly chase you

• 
  iYappan kRishnan (@jeeves_k) reported 6 minutes ago

  I had Tata Fibernet and was expecting bit better service I have shifted to ACT @ACTFibernet Now they are proving my decision is wrong from the day one. False commitments, fake resolutions, disconnect the call if customer keep complaining more. I regret choosing ACT now

• 
  Maheshwaran R (@MahezwaranR) reported 7 minutes ago

  @ACTFibernet Original amt of 290 rupees when I called the help desk of your team. Very worst behaviour by your team and I need a solution immediately for this issue.

• 
  S (@HiShibamSarkar) reported 10 minutes ago

  @ACTFibernet @ryzee_08 Funny how you're more concerned about choice of words than your quality of service. If ACT delivered internet with the same consistency it delivers lectures, customers wouldnt be frustrated in the first place. Respect is earned through service, not demanded through canned replies

• 
  prasant sharma (@prashantvats_px) reported 15 minutes ago

  @ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.

• 
  MOHANA PRIYA (@mohanapriyare) reported 20 minutes ago

  @ACTFibernet @ACTFibernet the main problem is your technician is not all visiting theplace atelast once planned to switch over to other network this tome and wont pay for this month

• 
  Sanjay Singh (@sanjayrathore36) reported 21 minutes ago

  @ACTFibernet Worst services in Lucknow .