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ACT

ACT outages and service status in Kanpur, Uttar Pradesh

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at ACT

ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • DrSriLata
    Srinivas Rayabandi🇮🇳 (@DrSriLata) reported

    Hey @ACTFibernet, this is unacceptable. Applied for relocation on the 20th, promised installation by the 22nd. It’s now the 24th and I’m still stuck without internet. My work is suffering. Sort this out ASAP! Complaint No: #SR10179937122025 #ACTFibernet #CustomerServiceFail

  • rahul_yarl
    Rahul Yarlagadda (@rahul_yarl) reported

    @ACTFibernet SR10179959189434, Internet is down since 2 days and your technician doesn’t respond to calls. This is at Hafeezpet, Hyderabad. Please provide an ETA?

  • ninaada
    ನಿನಾದ | निनाद | Ninaada (@ninaada) reported

    It has become common to see electricity vanish at the slightest hint of rain. Now even the internet goes off when it rains. Some responsibility and accountability @ACTFibernet. This is the 3rd time the internet has gone down within a month. I would expect a refund or extension of the duration of the downtime to my plan. That's the bare minimum I'm expecting.

  • rcpiyush
    Piyush Chowdhary (@rcpiyush) reported

    @ACTFibernet Simple plan change request is pending for 10 days with no resolution. SR12379816557189 customer service is not helpful and app is not user friendly.

  • FiZbQ
    i@m (@FiZbQ) reported

    I could find many others, who have also reported the same internet connection issues to the same X handle @ACTFibernet. And they were also left unresolved. This is very bad. I am switching to other service provider very soon. It is affecting my work.

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet You *******. I already paid. Now I have to make other arrangements (mobile data). Who will bear these additional costs every time I recharge during an ACT internet outage?

  • Dhruv496
    Dhruv Sood (@Dhruv496) reported

    @ACTFibernet @ACTFibernet your regret will not solve my problem

  • samiamsamiam68
    Iamtheright (@samiamsamiam68) reported

    @ACTFibernet The worse service provider. Worst support and technicians.

  • rapors36
    rapo (@rapors36) reported

    @ACTFibernet By when you think it can be done? Is 1 week too little for you to resolve the issue? KINDLY REFUND MY MONEY

  • AjayPrabhu55
    Ajay prabhu (@AjayPrabhu55) reported

    @ACTFibernet i have raised service request on closure. Please do not generate bill for May month. Let me know any steps