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ACT outages and service status in Jamshedpur, Jharkhand

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Jamshedpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Jamshedpur, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Jamshedpur, Jharkhand

Latest outage, problems and issue reports in Jamshedpur and nearby locations:

  • PratikKhamb
    Mr.Khamb (@PratikKhamb) reported from Jamshedpur, Jharkhand

    i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet

  • BadmashFRQ
    Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand

    @Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.

  • BadmashFRQ
    Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand

    @ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.

  • BadmashFRQ
    Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand

    @ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SrivatsavGorthi
    sri vatsav (@SrivatsavGorthi) reported

    @ACTFibernetHYD @ACTFibernet SR10181511731864 Frustrated with the service. I upgraded to 200 Mbps, but now I’m told my copper cable doesn’t support it. Raised a ticket to fix the issue, but no response. Now I’m being asked to pull the cable internally myself. Poor service!

  • Panda2rocks
    AA (@Panda2rocks) reported

    @ACTFibernet @ACTFibernetHYD Internet not working since morning when it will fix?? Your ACT Fibernet Ticket no: SR10181632436314 has been registered. Our team will ensure fastest possible action Why do u mean by fast? 2 days 2 week? @EAhmed84640

  • Eminence01
    Pranav Pethe (@Eminence01) reported

    @ACTFibernet @ACT_Issues You really need to get your act together.. from being so dependable, we have had almost 5 outages in the last 3 months of a few hours everytime.. Address - Prestige Sunnyside Elm, Bangalore 103 with no permanent fix!!

  • ajesh_ashok
    Ajesh (@ajesh_ashok) reported

    @ACTFibernet You gave me one of the worst technicians for installation. He said he’ll come in 30 mins and asked me to send location, I’m waiting for more than 4 hours, he isn’t responding to my calls or texts. Worst part is now he’s attending my calls and not talking.

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    @ACTFibernet What is unacceptable is the attitude and treatment of the customer when that failure occurs. @ACTFibernet — I expect a proper explanation, immediate resolution and accountability for the way this complaint has been handled.

  • singhtal92
    Tal (@singhtal92) reported

    @ACTFibernet @ACTFibernet i have logged a formal complaint with National consumer helpline. The Grievance no is 9881413. Good luck explaining your failure to the government.

  • 294by10
    Gayatri Sekar (@294by10) reported

    @rrthakkar1411 @ACTFibernet Same here! And @ACTFibernet has this auto response set up (I got it too!) but no action or any actual response from a customer service team.

  • jeeves_k
    iYappan kRishnan (@jeeves_k) reported

    Dear friends, I would say be cautiouswhilre choosing act fiber .. worst ever support you will receive and very bad attitude from the customer care engineer. they disconnect the call while you speak if they don't have answer. @ACTFibernet thank you for teaching me lesson

  • st_specialist
    specialist (@st_specialist) reported

    @ACTFibernet the internet is not working since last 2 days and your customer care is not responding. Even the local technician are not picking the call. SR11081518384474 is the complaint number. Its getting quite frustrating with no update and response.

  • CH24393
    Charan Chinthapalli (@CH24393) reported

    @ACTFibernet It's literally come to a point where my current plan has ended and I wanted to shift to a mesh plan and I need to wait for the router delivery before I can pay. They will not even take money in the app, and now I've got no internet service.