ACT outages and service status in Jamshedpur, Jharkhand

Problems in the last 24 hours in Jamshedpur, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Jamshedpur, Jharkhand

Latest outage, problems and issue reports in Jamshedpur and nearby locations:

• 
  Farooq (@BadmashFRQ) reported 17 minutes ago from Jamshedpur, Jharkhand

  @ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.

• 
  Farooq (@BadmashFRQ) reported 28 minutes ago from Jamshedpur, Jharkhand

  @Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.

• 
  Farooq (@BadmashFRQ) reported 35 minutes ago from Jamshedpur, Jharkhand

  @ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!

• 
  Mr.Khamb (@PratikKhamb) reported 51 minutes ago from Jamshedpur, Jharkhand

  i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Niraj Kumar Mishra (@imnirajkmishra) reported 5 minutes ago

  Worst internet service provider is act fiber net... Fraud company Shri Ashwini Vaishnaw ji pls help 9711114635 #actfibernet

• 
  Anand Kansal (@anandkansal88) reported 13 minutes ago

  Disappointed with the extremely poor service by @ACTFibernet . Paid for 3-month subscription and I've been waiting for more than 48 hours for my connection. No response from their side. Now they are saying it will take more time. Hope the core team is aware of the poor service.

• 
  S_u_n_d_a_r (jeYa) (@jeyasundar244) reported 15 minutes ago

  Dear @ACTFibernet CEO, my internet has been down since last night. I raised a ticket this morning, and was assured it would be resolved by 4 to 7 PM today. Despite a follow-up call and multiple attempts, the issue persists for over 24 hours. Ticket id:SR11481054655294

• 
  Shivashish (@0xShivashish) reported 19 minutes ago

  @ACTFibernet @ACTFibernet @FiberAct It's been over a 9 days since I raised my shifitng request and 6 days as disconnection request (SR10281001985214), but there has been no resolution. Since my connection could not be shifted within the promised timeline, I had no option but to get a new internet connection. I cannot keep waiting because of the delay from your end. Please process my disconnection request immediately and close the ticket. Account No.: 102690825805

• 
  Probiotic (@sun1385) reported 20 minutes ago

  @ACTFibernet is the worst broadband provider. I have WFH setup and since yesterday Wi-Fi is not working. While onboarding I was assured of same day resolutions however on ground reality is different. @jagograhakjago

• 
  Sumit Anand (@sumitanand098) reported 20 minutes ago

  @ACTBangalore @ACTFibernet SR10281068894234 for 3 days, every morning my internet is not working, what is this... I've to raise a ticket everyday. Very pathetic service.

• 
  Vivek నాళ్ళ (@NallaVivek) reported 21 minutes ago

  SR closes again Every day new person calls and promises to call back after getting a resolution 2 months gone SRs silently gets closed without any resolution Made me pay extra for your fault @ACTFibernet

• 
  FinProfz (@Finprofz) reported 24 minutes ago

  @ACTFibernet Problem is solved but you need to have better area engineers here. Current one is poor, doesnt pick up calls and only works when things are escalated. Next yr i will shift to some other provider.

• 
  Ekrar Alam Ansari (@Ekraralam) reported 24 minutes ago

  Have applied for new connection on 3rd July. Full advance payment taken but its been 72 hours completed nobody has come to install the wifi. Very poor service. @ACTFibernet

• 
  Vinay Verma (@vinay8493) reported 25 minutes ago

  @ACTFibernet What kind of **** response you guys give to customers, why dont you refund the amount ? i ll get some other provider, there are a lot many who knows how to handle customer well rather than harrassing them.