ACT Outage Report in Jamshedpur, Purba Singhbhum, State of Jharkhand
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Jamshedpur, State of Jharkhand
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (17%)
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Total Blackout (7%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Jamshedpur, State of Jharkhand
Latest outage, problems and issue reports in Jamshedpur and nearby locations:
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Farooq
(@BadmashFRQ) reported
from
Jamshedpur, State of Jharkhand
@ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.
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Mr.Khamb
(@PratikKhamb) reported
from
Jamshedpur, State of Jharkhand
i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet
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Farooq
(@BadmashFRQ) reported
from
Jamshedpur, State of Jharkhand
@Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.
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Farooq
(@BadmashFRQ) reported
from
Jamshedpur, State of Jharkhand
@ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Raghunandan
(@raghu7nandan) reported
Act and it's customer service team feel that the world is inhabited with ailens and bots @ACTFibernet. I never knew they have an habit of creating a ticket and closing the ticket without taking any action.
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Vani Shriya
(@ShriyaVani) reported
@ACTFibernet I've been trying to reach out to you for the internet issue from long time. All I get is a lame instructions card on how to check my router , which doesn't work. Can you please assign a technician as soon as possible.
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karthik koneti
(@karthikkoneti) reported
@ACTFibernet Your ACT Fibernet Request SR10151652873232 is expected to be resolved by 1/28/2021 03:00:00 PM (MM/DD/YYYY) T&C apply. This was the second message again changing the date to resolve.. no technician has visited our place to solve the issue, this is worst service
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Sunil Thomas
(@SunilTh32492451) reported
@ACTFibernet no professional staffs and no response.Nobody bother to check the issue .No internet from past 7 days.very bad and unprofessional way of dealing with customers.
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no
(@shazzzmatazzz) reported
@ACTFibernet Still nobody has reached out. No resolution. No response.
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Shoppy
(@shoppy_89) reported
@ACTFibernet See I was told again that by 2pm today issue will get fixed. Still nothing. I spoke to your Customer Care Executive again and I was told that I will not have to worry at all. What is happening @ACTFibernet will you not fix this issue? So wrong!
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Gouthi
(@theunknowsoul) reported
@ACTFibernet In a month how many times does the fiber get cut? Actually how come a optical fiber can get cut? Why can't you say the actual reason for being the service down.
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Vamsi Krishna
(@VamsiBI) reported
@ACTFibernet It's not the Resolving of the issue. They are taking more time in resolving the issues. They have taken almost 12+hrs for resolving a small issue which is due to disconnecting of Leads
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Dasari Chandranna
(@chandrad8008) reported
@ACTFibernet @rakeshkombra One of my worst experiences with ACT Fiber net in Bangalore.. DONT TAKE ACT Internet Wast service and no customer support and customer care agents and respond and they don't have a proper team.
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Ashok Mishra
(@ashokkrmishra78) reported
@ACTFibernet Team @ACTFibernet such shame, that u can't able to reply the customer for his complaint, it's more than 24 hrs and still the issue exist as it is. Could you please team update , it's humble request