ACT Outage Report in Jamshedpur, Purba Singhbhum, State of Jharkhand
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Jamshedpur, State of Jharkhand
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at ACT
ACT is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Jamshedpur, State of Jharkhand
Latest outage, problems and issue reports in Jamshedpur and nearby locations:
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Mr.Khamb
(@PratikKhamb) reported
from
Jamshedpur, State of Jharkhand
i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet
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Farooq
(@BadmashFRQ) reported
from
Jamshedpur, State of Jharkhand
@Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.
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Farooq
(@BadmashFRQ) reported
from
Jamshedpur, State of Jharkhand
@ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.
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Farooq
(@BadmashFRQ) reported
from
Jamshedpur, State of Jharkhand
@ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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khawaja raffiuddin
(@khawajaraffiud1) reported
@ACTFibernet I received call from ACT issue is resolved now
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Aditya
(@adityasamk) reported
@ACTFibernet often I am facing connectivity issues. Why can't u guys resolve it permanently. This is the 2nd time in last 5 days. Refund my money or carry forward these days to next month
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Sri Ram
(@rama_krishna_) reported
@ACTFibernet I raised the issue 3 time on call before coming n checking at my home.. they are closing the sr..
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Raj Narayan 🇮🇳🕉☪️✝️💟🇮🇳
(@OnlineObelix) reported
@ACTFibernet Thanks a lot. The issue was resolved the same day and I’d sent you the update.
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Ritik Bhatnagar
(@RitikBhatnaga16) reported
@ACTFibernet Its really disappointed to say that i am facing worst customer service experience from your team, noone is bothering to understand customer's concern , keep on giving false support .@consumerforum_ please help so that they couldn't cheat any other person @jagograhakjago
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Karthik Balakrishnan
(@bekarthik) reported
@ACTFibernet the credits accrued in my earlier fibernet account is not transferred to my new fibernet account! Not asking for transfer money, only to transfer credits! No proper response given. @TRAI help us! Such a poor customer satisfaction once we stop an active connection!!
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Himanshu Goyal
(@Himanshu539902) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet 110637396845 Dear Act, Commitment was full when book a connection..which was never fullfilled and I never recommend to someone elese incomplete information at the time such a fraud company.......
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Rupesh Devikar
(@devikarrupesh) reported
Wow @ACTFibernet what a service ! [Your ticket SR10763737554304 is tentatively expected to be resolved by 12/20 (MM/DD) between 16:00 to 19:30. Team ACT.] Please don't give false information, if you can't take on your words, it's already 8 45pm. How will I work ? #badservice
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Vaishnu
(@Vaishnu1) reported
@ACTFibernet Stupid Act customer team . On hold for 20 mins trying to connect to ur retention team. Pathethic customer service. Never get connection from them.
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senthilkumar
(@tsktsk123) reported
@ACTFibernet Yes it's resolved, can I know what action will be taken to avoid a reoccurring issue happening with ACT Fibernet.