ACT outages and service status in Jamshedpur, Jharkhand

Problems in the last 24 hours in Jamshedpur, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Jamshedpur, Jharkhand

Latest outage, problems and issue reports in Jamshedpur and nearby locations:

• 
  Farooq (@BadmashFRQ) reported 13 minutes ago from Jamshedpur, Jharkhand

  @Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.

• 
  Farooq (@BadmashFRQ) reported 26 minutes ago from Jamshedpur, Jharkhand

  @ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.

• 
  Mr.Khamb (@PratikKhamb) reported 37 minutes ago from Jamshedpur, Jharkhand

  i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet

• 
  Farooq (@BadmashFRQ) reported 52 minutes ago from Jamshedpur, Jharkhand

  @ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ankit Mohanty (@ankit_amohanty) reported 9 minutes ago

  @ACTFibernet Please act on Complaint No:#SR10281773958775. Kindly initiate a refund

• 
  Lavish Khetan (@lavishkhetan) reported 15 minutes ago

  @JioCare Sent the details via DM. If this still does not help you to get me a resolution, dont bother. I will just change my connection to @airtelindia or @ACTFibernet

• 
  AK (@akilankg) reported 17 minutes ago

  @ACTFibernet @ACTFibernet extended again. 3rd day! You guys can’t even fix the problems within the city limits?

• 
  nobody (@yudish_dsy) reported 17 minutes ago

  @ACTFibernet SR10381745646584 - down since morning. Issue expected to be resolved before 9pm. No improvement. Similarly few days back SR10381520525554 raised and the outage was 3 days. I want compensation for the total 4 days without internet and extra for the inconvenience.

• 
  Saurav Chakraborty (@Saurav23121990) reported 23 minutes ago

  @ACTFibernet From last 1 hour no internet is there. Created a SR: SR10181753320584. Can anyone please take a look on priority. Area: Miyapur, hyd: 500049 Lot of other people at my apartment also facing same issue.

• 
  Janani (@njan85) reported 24 minutes ago

  @ACTFibernet When are you going to fix the issue that’s now running in third day with ETA revised by default for third time without any update. Just fooling customers by saying fastest broadband but doesn’t have the resources to fix issues. One of the worst service provider

• 
  tanuj raj (@tanujrraj) reported 25 minutes ago

  Genuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏

• 
  Srijan Majumdar (@Elite_Raven1159) reported 25 minutes ago

  @ACTFibernet my internet is inactive for the past 2 days. I have raised 4 separate complaints already, and your field team keeps closing the tickets without a permanent fix. Please assign a senior technician immediately. Account Number: 102724635446

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 26 minutes ago

  @ACTFibernet Hi ACT we were told by your technician that the junction box was removed by the previous customer, why could you guys not inform the customers about the same - is that not part of your SOP?

• 
  yogesh sherman (@yogeshsherman) reported 30 minutes ago

  @ACTFibernet they can't even provide an ETA for no internet issue. That's their service, if you go by airtel Or jio you will receive an ETA, never spend your hard earned money on their internet and their false promise