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ACT

ACT outages and service status in Jamshedpur, Jharkhand

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Jamshedpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Jamshedpur, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Jamshedpur, Jharkhand

Latest outage, problems and issue reports in Jamshedpur and nearby locations:

  • PratikKhamb
    Mr.Khamb (@PratikKhamb) reported from Jamshedpur, Jharkhand

    i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet

  • BadmashFRQ
    Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand

    @ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!

  • BadmashFRQ
    Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand

    @ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.

  • BadmashFRQ
    Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand

    @Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sidhePaHadseee
    Unfiltered Pahadi (@sidhePaHadseee) reported

    @ACTFibernet One of the worst internet provider. 0 Customer Support (Automatic response daal dia soch lia customer service AI driven ho ***. Who is the founder of this company. I think he/she needs to learn how to run customer centric business. Or this is fraud company?

  • sreeni08g
    Sreenivaasan (@sreeni08g) reported

    @ACTFibernet Requested for new connection and paid the amount 3 days ago. Yet to do the installation. Can you please help

  • NagakrishnaCho1
    Nagakrishna Chodagam (@NagakrishnaCho1) reported

    @ACTFibernet speed is very low. Buffering and interrupting. I doubt if the service is as per the plan.

  • vikas_612
    vikas kumar (@vikas_612) reported

    @ACTFibernet Urgent escalation. Internet is down and office work is affected. Customer care keeps asking us to open new tickets instead of resolving the existing complaint. Ticket No: SR10280406243134 Please resolve this immediately.

  • ashshri
    Ashish (@ashshri) reported

    @ACTFibernet Your service engineer closed it without resolution He is not picking calls, no acknowledgement, worst possible service

  • Rajchanda77
    Rajarshi Chanda (@Rajchanda77) reported

    @ACTFibernet @FiberAct I have been following up for the last 4 days but no response from your team yet. If you can't provide a service, refund my money.

  • _rahulgopal_
    Rahul Gopal šŸ„—šŸ‹šŸ½ļøšŸ”«šŸ„ (@_rahulgopal_) reported

    Hey @ACTFibernet how is one supposed to get in touch with support? Iā€™m trying to move my connection and the link keeps failing and your chatbot is useless.

  • PuttiAdarsha
    Adarsh (@PuttiAdarsha) reported

    @ACTFibernet Honnesh, area manager called and assured me about the service. Fingers crossed going by your pathetic service standards

  • RonSaha
    Subhajit Saha (@RonSaha) reported

    @ACTFibernet @ACTFibernet Why the person who is responsible for repairing is disconnecting calls. Is this a way you treat customer. If he is not repairing, kindly appoint somebody else.

  • 94sahil
    Mohammed Sahil Akbar (@94sahil) reported

    @ACTFibernet ****** CUSTOMER SERVICE. WiFi is not working for over 20 hours and no technician has been assigned. Multiple calls and everyone disconnects and no one has fixed this yet. Very close to switching. RESOLVE ASAP TICKET SR10280475714804