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ACT outages and service status in Jamshedpur, Jharkhand

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Jamshedpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Jamshedpur, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Jamshedpur, Jharkhand

Latest outage, problems and issue reports in Jamshedpur and nearby locations:

  • BadmashFRQ
    Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand

    @Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.

  • PratikKhamb
    Mr.Khamb (@PratikKhamb) reported from Jamshedpur, Jharkhand

    i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet

  • BadmashFRQ
    Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand

    @ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!

  • BadmashFRQ
    Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand

    @ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • subgursporty
    Subramani Gurumurthi (@subgursporty) reported

    @ACTFibernet your customer service is non existent

  • HiShibamSarkar
    S (@HiShibamSarkar) reported

    @ACTFibernet @ryzee_08 Funny how you're more concerned about choice of words than your quality of service. If ACT delivered internet with the same consistency it delivers lectures, customers wouldnt be frustrated in the first place. Respect is earned through service, not demanded through canned replies

  • nramki_Madras
    N. Ramakrishnan (@nramki_Madras) reported

    .ACT, your customer service IVR is lousy. I have tried lodging a complaint about wifi at home and the recorded voice says it is working. Internet down for nearly four hours. No response yet. @ACTFibernet

  • ash_winu
    ashwinu (@ash_winu) reported

    @ACTFibernet I’m continuously facing fiber cut issue in this area, every month raising ticket for fix but not seeing proper resolution current no - Fiber Cut SR11481401539554, also hanging cable, App doesn’t support to raise ticket.Thinking to change service,please take action

  • siddique725
    Shahnur Siddique (@siddique725) reported

    @ACTFibernet Worst customer service. Dont buy it. They can't fix the problem. Its more than 18 hours now.

  • shrikanth607
    Shrikanth Bharadwaj (@shrikanth607) reported

    @ACTFibernet When will this calculation happen, ticket is already in closed state and when will the support team be trained on this, as per your support team this is not under company policy.

  • HRangachari
    ICICI BANK (@HRangachari) reported

    @ACTFibernet @ACTFibernetcares My ticket no SR10881409192254 has been completely ignored for over a week. No resolution no callback Worst service experience Account No 108015263321

  • AAPEyes
    Albert Arul Prakash (@AAPEyes) reported

    @ghanshyam_in @ACTFibernet Looks like all Bangalore there is some problem. Many websites are not working few (insta, YouTube etc) are working. Not sure why

  • bhaskaranavulur
    bhaskara (@bhaskaranavulur) reported

    Hello @ACTFibernet How shameless can you be. I have paid 9k for my internet upgrade 1 month ago. Neither you have upgraded my connection not you refunded my amount. I am so fed up with your service. Have some shame and either refund or upgrade @ACTFibernet

  • i_mranjit
    Ranjit (@i_mranjit) reported

    @ACTFibernet @ACTFibernetHYD @ACT_Issues I've already paid the full amount, and there's no refund option. The only reason I'm still stuck with ACT is because your refund policy leaves customers with no real choice. This is extremely frustrating and reflects poorly on your customer experience.