ACT Outage in Jamshedpur, Purba Singhbhum, State of Jharkhand

@ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.

@Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.

@ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!

@WeAreHubfly @ACTFibernet And if the team happened to attend the call they are bloody being rude and say they are busy with some other work n can't attend to us now. This is the response since morning. @ACTFibernet

@ACTFibernet @WeAreHubfly Your team is not ready to attend our calls even. Worst customer service time and again from @ACTFibernet

@ACTFibernet Jio will soon come with Broadband plans with attractive prices, being a Loyal customer of ACT for more than 5 years. Please don't make us feel cheated and do revise plans accordingly.

@ACTFibernet please close your services in Medchel area..From last 3 months am giving same complaint..There is no +ve response from your side..your team coming and going..that’s it..worthless service..worst net service

@ACTFibernet is there any kind of joke going on I have requested for shift my connection to different building and now it is more than 15 days no one care. One buddy came did half work than now he blocked our number tell me if not able to provide service than we can switch other

@ACTFibernet I AM TRYING TO GET YOUR CUSTOMER SERVICE TO HELP ME SET UP SINCE 10th AUGUST.. ALL I GET IS SOMEONE WILL CALL ME IN 24HRS AND THE BEST PART IS THAT IS WHAT THEY SAY EVERYTIME I CALL THEM

Team @ACTFibernet our internet connectivity is not working, please act fast as this is hitting our productivity, SR108826224302

@ACTFibernet Worst internet connection ever, I have raised numerous tickets in the last year.. I know you guys don't give a flying **** when customer say they will switch their network but atleast have the decency from your side to not let it repeat. cancelling my service next month.

@ACTFibernet U people works faster in social media than real grounds. After your tweet also I dint get any call and problem not resolved as usual..

@ACTFibernet I have not seen a worse customer service. Anyone looking to take up thier, kindly be careful.