ACT Outage in Jamshedpur, Purba Singhbhum, State of Jharkhand

i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet

@ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.

@Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.

@ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!

@ACTFibernet @KRISHNA83138665 As I have already told the problem, again facing the same problem, nobody comes only phone communication is done and they instruct me to changes some configuration in settings and they said it's done. But still, the problem is standing in the same position.

@ACTFibernet @KRISHNA83138665 ACT Fiber Net- I m facing an internet issue from 05/07/2021, complain no.-SR11059087110152, SR11059445194482, SR11059806421762, S1R1060047528796 your Act team always says your problem is resolved but again after 1 or 2 days gone the problem remains the same, Pls help me to out.

Escalated on 121, was promised someone would call by 12pm today & resolve by evening. No calls yet. I feel I've made a huge mistake taking Airtel BB connection. Should have gone for @ACTFibernet or @HathwayBrdband. Shame on you & your pathetic service quality @Airtel_Presence

@ACTFibernet Again n Again, no proper response from u ppl, No internet since 150+ hrs n no proper actions taken from you ppl. Thanks fro your WONDERFUL service. Your not giving us free service, Im paying for it- better be answerable!

@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

@ACTFibernet No service

@ACTFibernet customer of 6 years but service is so horrible! What you suggest I do??

Hello @ACTFibernet it’s been 2 days without Internet. No one is lifting the call when contacted the provided phone number. Please fix as soon as possible. Here’s the reference number: SR10560048520182

@ACTFibernet @ACTFibernetHYD Its regarding SR10158743578022. Its raised on June 28th and till date no call received on box availability. Surprisingly no proper response from Nodal and Appallete Authorities. Very disappointing experience and never expected from Act.

@ACTFibernet Have been trying to reach out to you guys on both the numbers, where would a person go if has an issue?