ACT outages and service status in Jamshedpur, Jharkhand

Problems in the last 24 hours in Jamshedpur, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Jamshedpur, Jharkhand

Latest outage, problems and issue reports in Jamshedpur and nearby locations:

• 
  Farooq (@BadmashFRQ) reported 6 minutes ago from Jamshedpur, Jharkhand

  @ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.

• 
  Farooq (@BadmashFRQ) reported 13 minutes ago from Jamshedpur, Jharkhand

  @Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.

• 
  Mr.Khamb (@PratikKhamb) reported 49 minutes ago from Jamshedpur, Jharkhand

  i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet

• 
  Farooq (@BadmashFRQ) reported 54 minutes ago from Jamshedpur, Jharkhand

  @ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dhanveer Singh (@DDhanveer) reported 3 minutes ago

  @ACTFibernet Ypu did nothing. Had it been highlighted to the engineers, the issue would have been fixed by now as the problem is only at my place not at nearby area. My problem is you did not do anything on this ticket

• 
  Tamil Crypto Guy π² (@tamilcryptoguy) reported 4 minutes ago

  @ACTFibernet I strongly suggest you guys think twice before choosing @ACTFibernet. Unstable internet, poor service, and zero urgency in resolving issues. Paying customers deserve better than this. Save yourself the frustration and choose a reliable provider instead. #ACTFibernet

• 
  Rahul Panda (@rahuulpanda) reported 8 minutes ago

  @ACTFibernet @rishdxtp Hi @ACTFibernet do we have any updates on this SR. While I do understand that issues could arise at times, but repetitive issues with your network or services raises questions on the trustworthiness and quality of service. Further, I advise escalated support to look as this case.

• 
  Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported 12 minutes ago

  @JioCare Keep this reply yourself. Your customer service is good for nothing. It has been 60+ hours of service outage in my home. I got enough experience with your useless fiber connection. I'm switching to @ACTFibernet. @JioCare Ask your people to collect the useless router from my home.

• 
  Arijit Majumdar (@Aar_i) reported 13 minutes ago

  @ACTFibernet Here we go again...SR11081721954944 internet is down. Let us now wait and see what effect if any our last conversation has had.

• 
  AK (@akilankg) reported 15 minutes ago

  @ACTFibernet It's been 2 days since my internet connection went down. I raised a complaint, but there's no response yet. The ETR keeps getting extended repeatedly. When can I expect the restoration? This is severely impacting my daily business ops. SR10381716733674

• 
  Murali Krishna R (@muralismash) reported 15 minutes ago

  Where is my refund ? You have a pathetic service and now you talk about some crap and not refunding MY money.SHAMELESS Internet provider @ACTFibernet

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 16 minutes ago

  @ACTFibernet 14 hours of outage now. No updates, progress, nothing #actfibernet #fail

• 
  Miles to go.......Blue 🍊🇮🇳 (@Nir0909) reported 17 minutes ago

  @Silent_Roads @ACTFibernet Phone allow calls without network too.. if properly call facility recharge available in phone.

• 
  Ashish (@Humble_Monster) reported 17 minutes ago

  Dear @ACTFibernet, How can I be on a monthly AND an annual subscription at the same time? Why am I being forced to pay a monthly subscription when I already paid ₹18,000+ for an annual plan months ago? I even paid additional monthly charges despite already being on the annual plan. And now, over a disputed ₹354: Support → Nodal Officer → Appellate Authority Still no working Internet. Please investigate the billing discrepancy for as long as you need. But RESTORE MY INTERNET while you do it. I should not have to fight this hard for a service I have already paid for. #ACTFibernet #CustomerService #ACTFibernetBangalore