ACT outages and service status in Jamshedpur, Jharkhand

Problems in the last 24 hours in Jamshedpur, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Jamshedpur, Jharkhand

Latest outage, problems and issue reports in Jamshedpur and nearby locations:

• 
  Farooq (@BadmashFRQ) reported 20 minutes ago from Jamshedpur, Jharkhand

  @ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.

• 
  Farooq (@BadmashFRQ) reported 31 minutes ago from Jamshedpur, Jharkhand

  @ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!

• 
  Mr.Khamb (@PratikKhamb) reported 35 minutes ago from Jamshedpur, Jharkhand

  i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet

• 
  Farooq (@BadmashFRQ) reported 54 minutes ago from Jamshedpur, Jharkhand

  @Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manik khandelwal (@Manikkhandelwa2) reported 6 minutes ago

  Very poor experience with @ACTFibernet. I've had no internet for the last 3–4 days due to a router/Wi-Fi issue. Ticket SR11880636732714 was raised days ago, but there has been no response or resolution. Please prioritize and resolve this issue urgently.

• 
  Vivek (@vavaki) reported 7 minutes ago

  @ACTFibernet my Internet connecting is not working since a week. Raised complaint multiple times, no response yet

• 
  Nilesh Patel (@NileshP28391464) reported 18 minutes ago

  @ACTFibernet Merely saying "thank you" achieves nothing; it is essential to resolve the issue within the timeframe you specified. Constantly changing the schedule day after day does not solve the problem.

• 
  Manish Periwal (@mperiwal14) reported 23 minutes ago

  Asked customer exec to downgrade my plan. The executive says they're "unable to do due to some issue" but can't explain what the issue is or when it will be fixed. Funny how upgrading works instantly, but downgrading becomes impossible. @TRAI @ACTFibernet @ACTFibernetHYD

• 
  R G Shubham (@RGShubham2712) reported 25 minutes ago

  I made the payment y'day after waiting for a month and after the payment, the next day internet is not working @ACTFibernet. The service guy requested my to not raise a ticket but doesn't show up himself for the resolution.Has been lying for the last 5 hours. Missed exam again.

• 
  sudha umashanker (@sudhaumashanker) reported 27 minutes ago

  @ACTFibernet internet not working since yesterday Complaint registered and you promised action.Problem persists

• 
  Viineet Sindhwaani (@thevinsin) reported 29 minutes ago

  @ACTFibernet Internet is not working from past 2 days, there is no action from the team. Cam somebody help pls, if not pls proceed with disconnection for such a pathetic service.

• 
  kamalraj (@kamalclassic1) reported 29 minutes ago

  @ACTFibernet SR10380609855824 Dear Team,A request was raised on 6th June, and it has been almost a week, yet the issueremainsunresolved. The only response I cont to receive from customer suprt is to switch the network, which has not resolved the prblm.kindly investigate matr

• 
  Nalin (@Nalinbit1) reported 31 minutes ago

  @ACTFibernet monsoon not even started in Hyderabad and ACT internet started crying. SR10180592692154 Shhhh... Act engineers are sleeping 💤 customer enjoy no WiFi zone

• 
  Ayan Chowdhury (@ayanc97) reported 32 minutes ago

  Anyone looking to book broadband don't ever go for @ACTFibernet They will lie to you that if you setup their fibernet box in your home with your electricity you will get waiver but 2nd month running there is 0 discussion about that, no mention of waiver ,and support ticket stuck