ACT outages and service status in Jamshedpur, Jharkhand
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Jamshedpur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Jamshedpur, Jharkhand
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Jamshedpur, Jharkhand
Latest outage, problems and issue reports in Jamshedpur and nearby locations:
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Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand@ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!
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Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand@ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.
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Mr.Khamb (@PratikKhamb) reported from Jamshedpur, Jharkhandi need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet
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Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand@Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sri vatsav (@SrivatsavGorthi) reported@ACTFibernet I need a resolution here. I upgraded paing extra, looaing my benefits of one free additional month of WiFi and despite that you are asking me to get this installed. What are you doing?
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Avinash Meka (@MekaAvinash) reported@ACTFibernet Everyone is currently pointing to the backend team. However, the person who contacted me about this doesn't have the power to fix it. If she can't resolve the issue, I'm unclear why she was assigned to handle it. Please connect me with someone who can take action.
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Máhesh (@TweetToMahesh) reportedI was looking for New connection.. where your customer representative is behaving as if we are nothing for them .. kindly give them training first how to talk with customer #ShameOnYou @ACTFibernet
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jayashree lakshmanan (@JLakshmanan) reported@ACTFibernet 9445125725 The internet connection was restored in the morning. But again there are issues now. I am raising a ticket here as the app is not working
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Karthic Iyyappa (@KarthicIyyappa) reported@ACTFibernet It’s been more than 3weeks now and a week since I raised this issue on X. There is no resolution expect for the fact that the app now reflects the SR#. I appreciate your efforts on customer service. If not, I am happy to disconnect the service & move to another service provider
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specialist (@st_specialist) reported@ACTFibernet the internet is not working since last 2 days and your customer care is not responding. Even the local technician are not picking the call. SR11081518384474 is the complaint number. Its getting quite frustrating with no update and response.
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Sai Yashwanth (@yashwanth___red) reported@ACTFibernet @ACTFibernet Still not able to access the internet. ISSUE IS NOT RESOLVED. PLEASE CHECK AND FIX ASAP. @ACTFibernetHYD
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Dinesh (@dineshrtvt) reported@ACTFibernet Your team was not prepared to add the new connection. Instead, they were rude and asked me to wait until it was convenient for them. They also stated that they were not concerned about the ETA. This is not an acceptable approach. SR10381504165754
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Akshay Tiwari (@ATandTea) reported@ACTFibernet I paid for new connection but I don’t need it anymore. Please cancel - It’s not been setup yet
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karthik alagan (@karthikalagan) reported@ACTFibernet What is unacceptable is the attitude and treatment of the customer when that failure occurs. @ACTFibernet — I expect a proper explanation, immediate resolution and accountability for the way this complaint has been handled.