ACT Outage Report in Jamshedpur, Purba Singhbhum, State of Jharkhand
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Jamshedpur, State of Jharkhand
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Jamshedpur, State of Jharkhand
Latest outage, problems and issue reports in Jamshedpur and nearby locations:
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Farooq
(@BadmashFRQ) reported
from
Jamshedpur, State of Jharkhand
@Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.
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Farooq
(@BadmashFRQ) reported
from
Jamshedpur, State of Jharkhand
@ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!
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Farooq
(@BadmashFRQ) reported
from
Jamshedpur, State of Jharkhand
@ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.
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Mr.Khamb
(@PratikKhamb) reported
from
Jamshedpur, State of Jharkhand
i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Manish Kumar
(@tata_jsr13) reported
@ACTFibernet @22vishaljain ACT took 3k from me for feee installation also, very bad experience and this was my first time with ACT, they lost the trust now. I am happily using Airtel now.
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0️⃣7️⃣🐐
(@AB_Siuu) reported
@ACTFibernet half day to install new connection... But full day to solve an existing issue? What are you selling?
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gayatri cherry
(@gayatri_cherry) reported
@ACTFibernet @hameedk2005 My internet is not working. i have raised an issue yesterday till now there is no response from the team. I have been working from home- the interrupted service is causing a lot of trouble to me. Why the concern of the customer is not been resolved immediately ?
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SHIVAM MEDIA
(@MediaShivam) reported
@ACTFibernet Then what experience did you wanted have by us?before getting the connection your people were calling day and night to show as if they are very supportive and helpful..after getting the connection none of the people are ready to help.
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sathyapal reddy
(@ReddySathyapal) reported
from
Venkatāpur, Telangana
@ACTFibernet Worst policies they wear not able to activate the plan because the due date not today even after payment is done... Worst expirence... We should also ask the act team to compensate the date/amount when there is connectivity issue. There is no minimum respect towards
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Prakash Karkihallimath
(@Prakash04216792) reported
@ACTFibernet @ACTFibernet I don’t know how you assumed that the issue is resolved - as none from your team contacted me. This is what I call it as worst customer service.
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Jitan Kumar Pattanaik
(@JitanPattanaik) reported
@ACTFibernet you jokers are cheating customers thoroughly, in last 4 days three days failure and MTTR is 14 hours as informed by SMS this time, see these ACT shameless creatures as if they are providing the service free of cost
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AB
(@AB03759145) reported
@ACTFibernet Kudos to your pathetic service. There's no internet for 2 days now. Your representatives ask me to cancel the service just because someone has disagreed to house your transmission box. Deliver a good customer service first and then call yourselves a leading ISP.
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Umesh V
(@V_Umesh589) reported
@ACTFibernet when did you stop providing service and still charge the customer? Internet in my place is at the mercy of a person who turns of the hub located at his shop. Is there a solution to this problem or this is and indication to switch to other network?
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Sumit kothari
(@casumitkothari) reported
@ACTFibernet Poor connectivity is serious concern. Since last 6 months I have raised multiple complaints regarding this issue. I thing it is time to switch to Jio or Airtel.