ACT outages and service status in Jamshedpur, Jharkhand
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Jamshedpur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Jamshedpur, Jharkhand
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at ACT
ACT is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Jamshedpur, Jharkhand
Latest outage, problems and issue reports in Jamshedpur and nearby locations:
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Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand@ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.
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Mr.Khamb (@PratikKhamb) reported from Jamshedpur, Jharkhandi need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet
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Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand@Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.
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Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand@ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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🦅 (@KautilyaTweetz) reported@ACTFibernet Still not resolved I can say worst broadband service
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NiShan (@ShanbNit) reported@ACTFibernet - your customer service are using every trick in the book to get me to move from my current plan Blaze. Their fav line is it is not available anymore and customers have to choose the higher package. This is half truth as existing customers can continue on that plan
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Canute Angelo (@08aca24) reported@ACTFibernet I called sales 4 times. Spoke with 4 different people. The first lady's name i did not get. She was very rude. She did not understand the issue and kept saying it cannot be done today. Then came Merlin, who promised to get a supervisor online.
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Manish Kumar (@Jadeja_manish25) reported@ACTFibernet I'm tired of the constant excuses from your ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. I expect an immediate explanation and a firm resolution timeline.
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Dinesh K (@dineshk6) reported@ACTFibernet, This is the 3rd time of a full-day Internet outage from ACT Broadband in Marathahalli. It always takes 8-10 hours to fix the issue. It's very poor Internet service in a tier 1 city like Bangalore.
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Rakesh_R_Rao (@the_rao_boy) reported@ACTFibernet ETA of 21:00 has passed and it’s neither resolved nor any further updates. I’d want the refund or extension in the subscription for the amount of days the issue is resolved. Would you provide the Internet if we delayed the payment by even one day after the last date?
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Probiotic (@sun1385) reported@ACTFibernet is the worst broadband provider. I have WFH setup and since yesterday Wi-Fi is not working. While onboarding I was assured of same day resolutions however on ground reality is different. @jagograhakjago
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Probiotic (@sun1385) reported@ACTFibernet @jagograhakjago With competition like Jio and Airtel, how will you survive with such pathetic service? And then blame big businesses for lost customers.
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Arpan Dixit (@ArpanDixit_47) reported@ACTFibernet I raised a connection relocation request with ACT Fibernet 4 days ago and my service hasn’t been installed at the new address in Sarjapur. I’ve called customer support more than 15 times with no resolution, and the ground team hasn’t acted on the request.
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Nivas Ravichandran (@nivasravi) reported@ACTFibernet I had raised a request for a shift in connection. The resolving time was today by 1 PM. The service person is not responding. The service for ACT is so poor.