ACT Outage Report in Jamshedpur, Purba Singhbhum, State of Jharkhand
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Jamshedpur, State of Jharkhand
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Total Blackout (15%)
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Wi-fi (15%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Jamshedpur, State of Jharkhand
Latest outage, problems and issue reports in Jamshedpur and nearby locations:
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Farooq
(@BadmashFRQ) reported
from
Jamshedpur, State of Jharkhand
@ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!
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Farooq
(@BadmashFRQ) reported
from
Jamshedpur, State of Jharkhand
@Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SparklerNews
(@SparklerNews) reported
ACT Fibernet: Why do you need my camera access on the ACT mobile app to file a support ticket with ACT fibernet? Access to location, yes understood, however, what type of data are you trying to capture with requesting the access to camera? #actfibernet #privacypolicy
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sethu
(@sethu2012) reported
@ACTFibernet @ACTFibernet #balamalladi #sunderraju still no proper response from your team.. i have used my connection more than a month but still they asking payment for the unused period and service not yet connect in my shifted location. #pandemic hope you will understand the situation
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vicky khater
(@vickyvicky87) reported
@TRAI @ACTFibernet what do I do if telecom operator starts cheating the customer? Its the 6th day today and no response for resolution. Just this mng a lad from Chennai called up promising to resolve my query by today, but as usual this is @ACTFibernet service at its worst
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M S
(@MANISHs19284130) reported
@ACTFibernet @ACTFibernet THE WORST CUSTOMER SERVICES I SEEN EVER. NOW I DON'T WANT ANY SERVICE FROM YOU. JUST REMOVE YOUR EQUIPMENT AND WIRE FROM MY HOUSE. NOW DO NOT HAVE ANY RESPONSIBILITY OF IT.
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Parveen kumar dogra
(@parveenkumar031) reported
@ACTFibernet It is been more than 10 hours but issue has not been resolved yet. I have no option to quite your services. I have already requested for deactivate my services ASAP. Worst services
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Saaquib Neyazi
(@saaquib_neyazi) reported
@NashNakwal @ACTFibernet Bhai inke local service providers ya third party service wale hoge. Unke office jaao and karao and personal number lo unka. Ye customer care se kaam hota nhi ya ye bande mantey nhi
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Orahan
(@Orahan19) reported
@ACTFibernet @ACTFibernetHYD ******* ISP.
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Akshay
(@Akshay66467089) reported
@ACTFibernet Facing connectivity issue from past 2-3 weeks but the issue is still not resolved. Connection is not stable. Lot of fluctuation in bandwidth.
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Srikanth Emani
(@emanisrikanth) reported
@ACTFibernet This is like waking a sleeping horse and asking for a kick. The issue is resolved but your response time is worst as I mentioned earlier. I have also mailed to support id but no response. As I mentioned ACT is a piece of **** unless you improve your resolution time from 24 hrs.
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Benet
(@Benet43439044) reported
@ACTFibernet Is there a TAT for a issue to be closed? Is this how you address every customer s issue? 4 Service ticket 4 days since the last tweet for a simple referral amount credit