ACT outages and service status in Jamshedpur, Jharkhand
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Jamshedpur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Jamshedpur, Jharkhand
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Jamshedpur, Jharkhand
Latest outage, problems and issue reports in Jamshedpur and nearby locations:
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Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand@ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!
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Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand@Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.
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Farooq (@BadmashFRQ) reported from Jamshedpur, Jharkhand@ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.
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Mr.Khamb (@PratikKhamb) reported from Jamshedpur, Jharkhandi need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ramjee Madina (@ramjee_rm) reported@ACTFibernet When I will get resolution
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Mohammad suleman (@Mohammadsu19391) reported@ACTFibernet @PMOIndia @AshwiniVaishnaw Thanks for the response. However, there is a huge demand for reliable internet like ACT in our locality (Hawas Ji ka Rasta, 302002). Many residents are unhappy with the current options and want to switch. Please flag this to your network expansion team for feasibility."
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Pradeep Raj (@deepu67) reported@ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.
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Surinder Verma (@Surinde66757107) reported@ACTFibernet your internet is down again. Your Service request SR11081177748514 is this. Why is it happening every other week??
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Manya Ailawadi (@ManyaAilawadi) reported@ACTFibernet Done. I better get a resolution! Or i am making sure every apartment changes their wifi network!!
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Susheel Siddamshetty (@susheelshetty) reported@ACTFibernetHYD @ACTFibernet Unacceptable service. SR10181161455084 remains unresolved 6 working days while your team keeps passing the issue between Prasad, Srinivas, Dhanunjay & others. Enough excuses. Stop the blame game, take ownership & complete action today.
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Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reportedDear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???
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Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reportedThe internet has been cut twice in the last five days. The complaint mechanism in the Act app is not working efficiently. However, the Twitter team is responding well. Please send your team immediately to rectify the issue. SR10381276165184 @ACTFibernet
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Prakash (@prakashloyaji) reported@ACTFibernet Please don't regret the inconvenience provide prompt and reliable service instead Customers expect timely resolution, not repeated apologies or excuses. Kindly ensure the issue is resolved within the committed timeline
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Amalendu Pandit (@AmalenduPandit) reported@ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?