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ACT

ACT outages and service status in Hāora, West Bengal

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Hāora, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hāora, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hāora, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Hāora, West Bengal

Latest outage, problems and issue reports in Hāora and nearby locations:

  • amriitmanthan
    Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

  • INBA_123
    INBA RAJA (@INBA_123) reported from Kolkata, West Bengal

    @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

  • SayanMaity2508
    Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Manamaboy
    Manamaboy (@Manamaboy) reported

    @ACTFibernet woes commences. Down for 2 days & no customer support is responding. Chat is useless & no solution in sight. Online classes impossible to attend

  • pc28_tweets
    pc_ (@pc28_tweets) reported

    @ACTFibernet I have no internet for 3 days now. Multiple complaints raised and still no resolution. This level of service is unacceptable. I work from home and this has completely disrupted my work.

  • sidhu_6921
    Siddanth Reddy (@sidhu_6921) reported

    @ACTFibernet My regular A Max 500 plan cost has changed from 2400 to 3900 all of a sudden. What is this? Why would I continue this if it costs more than 50%. DM to help and for details.

  • isdwlyhni
    Cravingpeace93 (@isdwlyhni) reported

    If you are thinking of getting @ACTFibernet, don’t. One incident of rain will leave you without Internet for days while the customer care team does nothing to help. Oh, they’ll remind you to renew your connection while not actually fixing the issue.

  • Babu245489411
    Babu (@Babu245489411) reported

    @ACT Fibernet Your support is a complete mess. Engineer refuses to help and pushes to customer care, who give generic responses. No ownership, no resolution, just wasting my time. Train your employees—this level of rudeness and incompetence is shocking. #ACTFibernet #Poorservice

  • hypnoindian
    sadakathullah khan (@hypnoindian) reported

    @ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.

  • mdtabishwarsi
    Mohammed Tabish Warsi (@mdtabishwarsi) reported

    @ACTFibernet it has been more than 2 days and there is no internet. Other flats in the same building have the line up. Engineering is bluffing everyday and not working well. Just check the number of tickets raised for the issue in last one week. Need urgent support

  • manishkutagal
    Manish Kutagal (@manishkutagal) reported

    @ACTFibernet I have raised this ticket SR10280042672874 for Internet not working yesterday. It’s been more than a day and no one has bothered to contact me. Tired of contacting customer care. ETA keeps changing every few hours. Provide me the exact time you will be able to fix it

  • aakashkumarpur1
    Aakash kumar Puri (@aakashkumarpur1) reported

    @ACTFibernetHYD @ACTFibernet - You folks need to get a life! Raised a complaint for relocation almost 15 days back and till date nothing has moved and not even a care to get back! Complaint # SR10179883223294 ETA was 22nd and today is May 2nd - such a shame! @ActfiberC

  • mekarthi87
    KARTHIKEYAN (விவசாயி) (@mekarthi87) reported

    An arrogant customer care which no one has ever seen before is @ACTFibernet @jagograhakjago @TRAI