ACT outages and service status in Hāora, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Hāora, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hāora, West Bengal
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hāora, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at ACT
ACT is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hāora, West Bengal
The most recent ACT outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 months ago |
|
Kolkata
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hāora, West Bengal
Latest outage, problems and issue reports in Hāora and nearby locations:
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Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
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INBA RAJA (@INBA_123) reported from Kolkata, West Bengal@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
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Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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suresh (@msr_suresh) reported@ACTFibernet I need a callback to explain the issue in detail. Can you please call me? I called multiple times and raised callback request from escalation desk as well but didn’t get any call yet
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AA (@Panda2rocks) reported@ACTFibernet @ACTFibernetHYD @EAhmed84640 When will the Internet issue will be fixed? No one came to check
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Preeti Singh (@PreetiLata4) reported@rvaidyanth @ACTFibernet @ACTFibernet your services are so bad. Why isnt there an option to connect to an agent ? Pissed off
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Himanshu Basoya (@HIMANSHUBASOYA) reportedHey @ACTFibernet , i had paid for a 6 month plan but looking at your recent support performance i have made my mind to shift to another provider. How do I close my account and get the remaining money back ?
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S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported@TRAI Does TRAI have control over ACTFibernet providing wifi ? There is frequent outage and it takes 8-12 hours for restoration. Does the client have any remedy ? Problem is due to ACT providing broadband through cables hung from EB poles, Trees enroute and Likes . They get snapped
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karthik alagan (@karthikalagan) reportedThis is no longer just an internet outage. It is a serious question of service quality, customer care and accountability. @ACTFibernet — I am asking for: Immediate restoration of my service. Escalation of SR1108149816874 to a senior authority.
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Yash Sharma (@Ysyash_official) reportedHow long will you continue to provide such poor service? The internet keeps going down, at least five times a week. I went today in the afternoon, but the internet still hasn't come back. Fake commitments and poor service. SR11081548627004 @ACTFibernet
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Siva Kumar (@sivagmca) reported@ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.
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karthik alagan (@karthikalagan) reported@ACTFibernet What is unacceptable is the attitude and treatment of the customer when that failure occurs. @ACTFibernet — I expect a proper explanation, immediate resolution and accountability for the way this complaint has been handled.
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Bharat Agarwal (@honestconsumer7) reportedThe resolution will happen tomorrow as per ticket update!! You have zero concern for customers @ACTFibernet