ACT

ACT Outage Report in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kolkata, West Bengal 12/08/2025 05:40

December 08: Problems at ACT

ACT is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

  • SayanMaity2508 Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • RichyRAG Richy George (@RichyRAG) reported

    @ACTFibernet @ACTFibernetHYD any update on my request the issue is still not resolved yet

  • DiwakarUpadhy20 Diwakar Upadhyay (@DiwakarUpadhy20) reported

    @ACTFibernet Hi team, I'm trying to reach you but number is no t connecting, the issue is Wifi is not working completely dead. Request you to please check and do the needful on urgent basis. No : 9177227332

  • RamSidh_112 Ram Sidharth Nair (@RamSidh_112) reported

    @ACTFibernet Regarding Ticket No.: SR10252806070242 - it has been more than 13 Hours since internet connectivity has been down!!! Provide status update on the issue & restore connectivity ASAP as I am Working From Home!!!

  • isureshrapaka Suresh Rapaka (@isureshrapaka) reported

    @ACTFibernet Bye bye @ACTFibernet I switched to other broadband connection. I no longer require your assistance. With this kind of worst service, hope that sooner your customers will become 0.

  • the_jaggi I am the ***** (@the_jaggi) reported

    There is no way to contact you other than the useless helpline number which is of no help. I have been facing these internet shut downs every weekend now. This is not the service one expects from @ACTFibernet

  • Bhanu39328757 Bhanu (@Bhanu39328757) reported

    @ACTFibernet For the first time my issue was resolved under 6 hours still your link switch goes offline twice a week

  • pradeep53549148  pradeep shetty (@pradeep53549148) reported

    @ @ACTFibernet again I facing internet disconnect issue I faced the same issue and three days ago stupid ACT sorry to say this but you are worst connection you will see please see improve your connection otherwise all connection users leave act

  • JediRhymeTrix Vedant Vohra (@JediRhymeTrix) reported

    @ACTFibernet @mbsachidanand "Please be assured that our team is looking into this" - this is the same thing we get in your app as well. Nothing but an automated or copy-pasted response. Your team has done absolutely nothing so far to address the issue.

  • SureshV00545957 Suresh (@SureshV00545957) reported

    @Calmb4dstorm1 @ACTFibernet I checked airtel they dont have fiber to my area. Hathway gave speed of 47 mbps over vpn. ACT does not have the solution for vpn speed. Only ticket open and closing machines work in ACT. Zero action taken by Appellate and Nodal officer for one month. Sleeping. Irresponsible.

  • adnanal27405753 adnan ali khan (@adnanal27405753) reported from Annāram, Telangana

    @ACTFibernet this is 4 time I'm registering complaint. Is this is your service daily I'm facing slow speed or poor connectivity Your ACT Fibernet Ticket no:SR10152802944592 .I will request same is going to post on social media to show how you people are your service