ACT

ACT Outage Report in Kolkata, West Bengal

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kolkata, West Bengal 07/01/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • INBA_123 INBA RAJA (@INBA_123) reported from Kolkata, West Bengal

    @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

  • SayanMaity2508 Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • lakhansinghh Lakhan Singh (@lakhansinghh) reported

    Hello @ACTFibernetHYD @ACTFibernet Today is the third day since the internet connectivity was lost. No agent visited yet. All the wires were broken. Others like ireach internet doing their work 24 hrs but you guys simply take bills but not service. Ticket id SR10176054789114

  • ravinparikh Ravin Parikh (@ravinparikh) reported

    @ACTFibernet I had paid for the Mesh Router on 24.6.2025 & was told that it would be installed in 2 working days, made 3 to 4 follow up calls but in vain. 8 days & yet no one has called & nor has the Mesh router been installed. Pathetic customer service & absolutely annoying.

  • Sushant0706 Sushant Dubey (@Sushant0706) reported

    @ACTFibernet I reactivated my connection on June 16 with the ₹799 plan. I'm being shown ₹1500 due till July 15, but I want to disconnect today (July 2). Please confirm the pro-rata amount I actually need to pay till today and help with immediate disconnection. #ACTFibernet

  • Trilokee_3 Trilokee Gupta (@Trilokee_3) reported

    @ACTFibernet This is all about your service,if I request a new connection then it will be done on same day but for shift connection taking 4 days? Ppl will leave if won't value your existing customer.

  • _ganesans Ganesan Sankaran (@_ganesans) reported

    @rnyayapati @ACTFibernet @TRAI on top, the email states, they are keeping my money safe in the event that I come back as a customer - so basically, keep money in the name of NO REFUND

  • _ganesans Ganesan Sankaran (@_ganesans) reported

    @rnyayapati @ACTFibernet @TRAI ACT has blocked my email ID. Internet was not working for days on end and hence, I cancelled the subscription. Apparently, their refund policy is NO refund - so to suppress my reminders and escalation, they have blocked my email ID itself - ID-10-Ts - no means to connect

  • SumiitGaurr Sid Sharma (@SumiitGaurr) reported

    @anshika16_ @ACTFibernet ACT Fibernet is one of the worst broadband services I've ever experienced. Over 20 days post-disconnection, and still, no one has shown up for router pickup or refund processing. When I disconnected due to no internet issue, no technician visited for a week to resolve the problem

  • imdravidanstock Vinod Kumar (@imdravidanstock) reported

    @ACTFibernet I’ve been waiting over one month for my 4K set‑top box. Ramya assured delivery in 24 hrs, yet there’s been no response from customer care or her. This is unacceptable. @TRAI_official, kindly intervene and help resolve this. #CustomerComplaint #ACTFibernet

  • Bharath39013812 Bharath (@Bharath39013812) reported

    @ACTFibernet No resolution or no replies from your side you cheap @ACTFibernet .

  • _ganesans Ganesan Sankaran (@_ganesans) reported

    .@ACTFibernet You have the audacity to block my email ID for raising a customer service request @TRAI - do you have any role to monitor this or is it just on paper - a consumer is blocked from connecting with the customer service