ACT outages and service status in Kolkata, West Bengal
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Kolkata come from postal codes 700001 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent ACT outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 14 days ago |
|
Kolkata
|
Internet | 3 months ago |
Community Discussion
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ACT Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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INBA RAJA (@INBA_123) reported from Kolkata, West Bengal@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
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Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
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Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Susheel Siddamshetty (@susheelshetty) reported@ACTFibernet No one has reached out to me. I'm tired of chasing your team for updates. This level of service is completely unacceptable...
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Sachin Gogia (@runthusiast) reported@ACTFibernet - Does it take 2 months to change a plan and deliver routers? You are just making false promises. The service ticket you logged is made up - I can’t find that ticket on my account. I want you to return the money I paid for the 6-month plan. #ACTFibernet #Hyderabad
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Hellblaze (@lonewolf9029) reportedGot the new connection last Sunday & 2 days later on Tuesday evening the internet went down. Raised the ticket with you but till now there is no update. Customer support kept on saying to wait for 1 hour but i see no end to this. SR11081169000614 @ACTFibernet
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Jagjit Singh Sikka (@w4rriorSaint) reported@ACTFibernet Try Talking to your local field manager mr Subhash , no use never pics call, and mr Vijay who last time said sir please call if u face problem, no response from him also after several phone calls
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Irshad (@irshu2) reported@ACTFibernet IVR on customer care numbers disconnect as soon as I choose to speak to an agent. The chat bots do not have an option to connect to an agent. Email to customer care and Nodal officer has no response. What kind of non sense is this.
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Soham Chakradeo (@Soham_Chakradeo) reported@ACTFibernet Even your customer support ivr takes 20 minutes to assign a customer support agent. But sales team contacts in less than a minute. This behaviour is unacceptable.
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Jagjit Singh Sikka (@w4rriorSaint) reportedSR11081098980454 refer, this has become habit, not resolving the issue on time and keep on changing etr without any reason, last time I requested disconnection and your representative convinced me that now this will never happen again, series of pain still goes on @ACTFibernet
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Rudy 𐤊 (@Rudy14112222) reported@ACTFibernet due to your sales person Guru from Thirumullaivoyal the way how he dealt with me and shown his pathetic attitude you missed me to become your potential customer, until you will have professional sales staff you will never win in this heavy internet competition INR
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abhishek sharma (@abhisheku73) reportedFind a better service provider bro... @ACTFibernet is useless... My request is still pending from last two weeks... @DoT_India @JM_Scindia why are you not concerned about customer?
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Shubha (@shubha_a5) reported@ACTFibernet SR10281184908864, frequent disconnection and raising request takes ages to complete. From evening 5PM there is no internet and resolution is for the next day? I regret switching to Act from airtel. I thought airtel was bad with service request , act is worst.