ACT

ACT Outage Report in Kolkata, West Bengal

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kolkata, West Bengal 02/05/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SayanMaity2508 Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

  • INBA_123 INBA RAJA (@INBA_123) reported from Kolkata, West Bengal

    @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ddeepakshi Deepakshi Dawar (@ddeepakshi) reported

    WTF IS WRONG W YOU @ACTFibernet

  • KC_940 KC (@KC_940) reported

    @ACTFibernet Your service is full of crap. I didn't even use the internet after the billing date and your representative is saying I have to pay for two months I did not use to get the connection activated. Everytime I raise a service request, there is problem.

  • manikanthreddyd d manikanth reddy (@manikanthreddyd) reported

    @ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 1/19(MM/DD) 19:30 to 21:00. Sorry for the inconvenience. Team ACT

  • Shambaby_OJ Shambhavi Ojha (@Shambaby_OJ) reported

    @Venk_SA @ACTFibernet Same thing happened to me. They take money in 5 mins and then don’t give a damn about what happens later. I disconnected their horrible service and now I have to beg for my own money. Should take this company to court. #ACTwifiSCAM

  • chakraberty Sumit Chakraberty (@chakraberty) reported

    @ACTFibernet Technician got in touch after the DM and resolved the issue remotely. Thank you @ACTFibernet for the prompt action.

  • ddeepakshi Deepakshi Dawar (@ddeepakshi) reported

    Internet isn’t working since noon and it’s well past the resolution time as well @ACTFibernet HOW DO I WFH?!

  • bakshivaibhav85 Vaibhav Bakshi (@bakshivaibhav85) reported

    @ACTFibernet No it has not. Internet is not working again right now. If i switch the router off and on it works for a few hours and disconnects again by itself. I received a call from 040 4928 1299 yesterday and he wanted me to open the browser but i was not at home that time.

  • Shambaby_OJ Shambhavi Ojha (@Shambaby_OJ) reported

    @ACTFibernet has the worst post sales customer support. I’m shocked at how little they care about customers once the money has been paid. Work has been totally wrecked thanks to them #ACTwifiSCAM

  • chakraberty Sumit Chakraberty (@chakraberty) reported

    @ACTFibernet Thank you for responding @ACTFibernet I have sent a private message detailing the problem. Hope this gets resolved soon.

  • vineethjagan Vineeth (@vineethjagan) reported

    Hello @ACTFibernet , I am having 300mbps plan. But getting below 60 mbps via ethernet. when ever i raise a complaint. Act people will simply close the ticket without any resolution. No proper response from act. Customer care Sai Kiran doesnt have any answer to my question. worst