1. Home
  2. Companies
  3. ACT
  4. Kolkata
ACT

ACT outages and service status in Kolkata, West Bengal

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent ACT outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • INBA_123
    INBA RAJA (@INBA_123) reported from Kolkata, West Bengal

    @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

  • SayanMaity2508
    Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

  • amriitmanthan
    Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • _pradeep_m_
    Pradeep (@_pradeep_m_) reported

    @ACTFibernet How do we get in touch with support. It's been 2 weeks, tickets gets closed automatically. No one calls. Can we get support? Should I consider a service provider change?

  • vamsivallurik
    karthik valluri (@vamsivallurik) reported

    @ACTFibernet I have reopened the ticket. Hope commonsense prevails. All I am asking is sending me in writing on whatever is being told on phone, if they can't address it. If they are not willing to write down whatever they are saying,it means they are not truthful.

  • UrsVz7
    Nation1st (@UrsVz7) reported

    @ACTFibernet it has been more than 24hrs , issue still not resolved.this is impact on our work. More than 200 houses internet down since 24hrs. Due to tree branch cutting by electricity dept. In Ameenpur Hyderabad. Kindly address ASAP. @ACTFibernetHYD

  • vigneshvicky456
    Vigneshkumar Parameswaran (@vigneshvicky456) reported

    @ACTFibernet Hi Team,It's been 24hours now, still my internet is down and for my entire area, No response from CSR and the field engineer number is switched off. The SO CALLED MANAGER GAVE HIS NUMBER FOR ANY ISSUES was very rude on the call yesterday and now not even responding.

  • RPK560
    Pawan Kumar (@RPK560) reported

    It’s been more than 15 hours the issues has not yet been resolved . Can you please check. I have DM the SR number. @ACTFibernet . Unable to reach customer care and no one has contacted me yet

  • DileepReddyR2
    Rajapuram Dileep Reddy (@DileepReddyR2) reported

    @ACTFibernet We live in Uppal Bagayath area Uppal , Hyderabad. Since Yesterday we have been complaining about the internet issue .even after 24 hours, the problem is not resolved.worest service from Act

  • vishalheble
    vishal heble (@vishalheble) reported

    @ACTFibernet If you’re giving 24hrs to resolve it then how do I work ? You add delayed fees if payment is delayed by a day now how you gonna compensate customer for no internet for 2 working days ?

  • chaithu1911
    CHAITHANYA KUMAR (@chaithu1911) reported

    @ACTFibernet 4 days without internet. Complaint raised on 13 June SR10180711454564 No technician visit.Every day your customer support says,"It will be resolved soon." Hearing the same excuse for 4 days, it's hard to believe anything ACT says.Absolutely unacceptable service.

  • Qtiyapaa
    Tushar (@Qtiyapaa) reported

    @ACTFibernet I am facing continuous internet issues since many days. I have raised SR10280632329814 but no action has been taken. System is not allowing me to open new ticket. Customer care is non responsive and giving vague responses. Please check.

  • shubhanshurocks
    Shubhanshu Sagar (@shubhanshurocks) reported

    @ACTFibernet Your handling of Complaint ID SR11080784930694 is unacceptable. Internet services remain unavailable, complaints are repeatedly delayed, and there is no accountability from support, technicians, or management. Repeated negligence . Do you have any shame?@ACT_Issues