ACT Outage Report in Kolkata, West Bengal
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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INBA RAJA
(@INBA_123) reported
from
Kolkata, West Bengal
@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
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Amritanshu singh
(@amriitmanthan) reported
from
Hāora, West Bengal
@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
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Sayan Maity
(@SayanMaity2508) reported
from
Kolkata, West Bengal
@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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buzz
(@buzz267buzz) reported
@ACTFibernet Fix ping to BNG/Gateway Server for Madurai users. Stop taking customers for granted. It's one month since we started getting latency issues again.
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vishnu rajpurohit
(@vishnuraj5594) reported
@ACTFibernet worst fibernet ever
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The Corner Shop
(@TheCornerShop2) reported
@ACTFibernet no internet for last 48 hours even after raising complaint. Horrible customer service. First they said it's a broken wire. Now they say it's fixed. But there's no service even now ! Most horrible experience. Account number 101005525544. Fix it now!!!!
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buzz
(@buzz267buzz) reported
@ACTFibernet FIX PING IN MADURAI OR RETURN BACK MY MONEY. I won't stop tweeting until I get a permanent solution. I'm not asking something unreasonable. You promised good latency, YOU HAVE TO DELIVER IT.
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buzz
(@buzz267buzz) reported
@ACTFibernet FIX YOUR POOR QUALITY ROUTING IN MADURAI, OR RETURN MY MONEY BACK FOR REMAINING MONTHS. It's been over a month with terrible latency
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Mkumar
(@Reality418) reported
@ACTFibernet Even after mentioning clearly that internet is breaking/disrupt in between. example : not continuous / fluctuation. Impacting office work. Just closing the ticket with out proper/permanent resolution. From 5 days am opening ticket still same SR10165614480014
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Esha
(@IshaMenghani) reported
@ACTFibernet your service is getting worse day by day. I am facing connectivity issues from last 2 months. and still there is no permanent solution. I am not getting any waiver as well in the bill amount despite issues. Pathetic experience with ACT.
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Vikash Singh
(@VikashSingh706) reported
@ACTFibernet my acc ID: 102634348320. Act has cheated me with my security money. They are not refunding my 1000rs after disconnection of wifi. They are also abusing on calls. The account belong to a lady is this a right customer service what you guys are giving ? don't do scam.
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rajesh kumar
(@rockportrajesh) reported
@ACTFibernet It's been 3 days now, my internet connection is yet to be restored. The service request was closed without my consent stating that permission required to place the box in my premise but the box was placed in my premise and it's been almost 3 years. #Noproperresponse
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sandeep kumar
(@sandeep_ms1087) reported
@ACTFibernet Can i get an update about my refund? For how long I should wait or do follow up? Almost 14 days over. Every time I raise a complaint you guys will close the ticket without providing any solution. This is not done.