ACT outages and service status in Kolkata, West Bengal

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Full Outage Map

ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

The latest reports from users having issues in Kolkata come from postal codes 700010 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
May 18, 6:10 AM GMT+5:30	0	0
May 18, 6:30 AM GMT+5:30	0	0
May 18, 6:50 AM GMT+5:30	0	0
May 18, 7:10 AM GMT+5:30	0	0
May 18, 7:30 AM GMT+5:30	0	0
May 18, 7:50 AM GMT+5:30	0	0
May 18, 8:10 AM GMT+5:30	0	0
May 18, 8:30 AM GMT+5:30	0	0
May 18, 8:50 AM GMT+5:30	0	0
May 18, 9:10 AM GMT+5:30	0	0
May 18, 9:30 AM GMT+5:30	0	0
May 18, 9:50 AM GMT+5:30	0	0
May 18, 10:10 AM GMT+5:30	0	0
May 18, 10:30 AM GMT+5:30	0	0
May 18, 10:50 AM GMT+5:30	0	0
May 18, 11:10 AM GMT+5:30	0	0
May 18, 11:30 AM GMT+5:30	0	0
May 18, 11:50 AM GMT+5:30	0	0
May 18, 12:10 PM GMT+5:30	0	0
May 18, 12:30 PM GMT+5:30	0	0
May 18, 12:50 PM GMT+5:30	0	0
May 18, 1:10 PM GMT+5:30	0	0
May 18, 1:30 PM GMT+5:30	0	0
May 18, 1:50 PM GMT+5:30	0	0
May 18, 2:10 PM GMT+5:30	0	0
May 18, 2:30 PM GMT+5:30	0	0
May 18, 2:50 PM GMT+5:30	0	0
May 18, 3:10 PM GMT+5:30	0	0
May 18, 3:30 PM GMT+5:30	0	0
May 18, 3:50 PM GMT+5:30	0	0
May 18, 4:10 PM GMT+5:30	0	0
May 18, 4:30 PM GMT+5:30	0	0
May 18, 4:50 PM GMT+5:30	0	0
May 18, 5:10 PM GMT+5:30	0	0
May 18, 5:30 PM GMT+5:30	0	0
May 18, 5:50 PM GMT+5:30	0	0
May 18, 6:10 PM GMT+5:30	0	0
May 18, 6:30 PM GMT+5:30	0	0
May 18, 6:50 PM GMT+5:30	0	0
May 18, 7:10 PM GMT+5:30	0	0
May 18, 7:30 PM GMT+5:30	0	0
May 18, 7:50 PM GMT+5:30	0	0
May 18, 8:10 PM GMT+5:30	0	0
May 18, 8:30 PM GMT+5:30	0	0
May 18, 8:50 PM GMT+5:30	0	0
May 18, 9:10 PM GMT+5:30	0	0
May 18, 9:30 PM GMT+5:30	0	0
May 18, 9:50 PM GMT+5:30	0	0
May 18, 10:10 PM GMT+5:30	0	0
May 18, 10:30 PM GMT+5:30	0	0
May 18, 10:50 PM GMT+5:30	0	0
May 18, 11:10 PM GMT+5:30	0	0
May 18, 11:30 PM GMT+5:30	0	0
May 18, 11:50 PM GMT+5:30	0	0
May 19, 12:10 AM GMT+5:30	0	0
May 19, 12:30 AM GMT+5:30	0	0
May 19, 12:50 AM GMT+5:30	0	0
May 19, 1:10 AM GMT+5:30	0	0
May 19, 1:30 AM GMT+5:30	0	0
May 19, 1:50 AM GMT+5:30	0	0
May 19, 2:10 AM GMT+5:30	0	0
May 19, 2:30 AM GMT+5:30	0	0
May 19, 2:50 AM GMT+5:30	0	0
May 19, 3:10 AM GMT+5:30	0	0
May 19, 3:30 AM GMT+5:30	0	0
May 19, 3:50 AM GMT+5:30	0	0
May 19, 4:10 AM GMT+5:30	0	0
May 19, 4:30 AM GMT+5:30	0	0
May 19, 4:50 AM GMT+5:30	0	0
May 19, 5:10 AM GMT+5:30	0	0
May 19, 5:30 AM GMT+5:30	0	0
May 19, 5:50 AM GMT+5:30	0	0
May 19, 6:10 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent ACT outage reports came from the following cities: Kolkata.

City	Problem Type	Report Time
Kolkata	Internet	13 days ago

Community Discussion

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ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

Sayan Maity (@SayanMaity2508) reported 13 minutes ago from Kolkata, West Bengal
@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
Amritanshu singh (@amriitmanthan) reported 49 minutes ago from Hāora, West Bengal
@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
INBA RAJA (@INBA_123) reported 55 minutes ago from Kolkata, West Bengal
@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

OG (@ravi_bhat10) reported 2 minutes ago
@ACTFibernet hi this is the second time in a week I am facing internet connectivity issue. Last time when it happened, the technician (hemanth) rejected the calls and didn't provide any update on the ETA. I hope this time it will be managed properly and get proper response.
Sendil Gopal (@SendilGopal) reported 3 minutes ago
@ACTFibernet Very poor customer service experience. Tickets are getting closed without resolving the issue, and there is no transparency or ownership from support teams. This kind of service is frustrating for paying customers. Please address this seriously. #ACTFibernet
Rishi Anand Pandey (@PandeyRishii) reported 4 minutes ago
Shameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao
Sendil Gopal (@SendilGopal) reported 5 minutes ago
@ACTFibernet 102017626189 here it is. I am unable to reach your customer care as well. App says billing is due July 15th. I get a message that you connection will be disconnected. Netflix login not working Not sure who to reach out to and how to get it resolved. Chatbot is a pain again.
gaurav miglani (@iwanted4) reported 8 minutes ago
@ACTFibernet not working haralur road
Narendar (@killuanaren) reported 12 minutes ago
@ACTFibernet Resolution was that it will be resolved before 12 pm today, still no response, when it will be resolved or it will be resolved ever, pathetic service it's as expected. Atleast help me how to cancel my service and get refund
பித்தன் பிதற்றல் (@myselfmaran) reported 13 minutes ago
@ACTFibernet I raised the shifting connection ticket two weeks ago, but there has still been no proper resolution. Because of your engineer’s unacceptable behavior and mistakes, I had to personally apologize to the house owner.
Uncle Sam 786 (@CbhSam30259) reported 13 minutes ago
1/2 Absolutely unacceptable behaviour from @ACTFibernet. Ticket SR10780199791980 was CLOSED without any resolution despite repeated follow-ups, escalation mails, and CPGRAMS complaint reference. No proper call. No accountability. Just automated replies and forced closure.
Nirmal Kumar (@tinkussj) reported 21 minutes ago
@ACTFibernet @ACTFibernetHYD this is really bad expreinece. Your internet is down since yesterday. Your app shows ETA to 8.30 PM from 12.30 PM. Please fix this ASAP. Im terminating my connection if its not fixed before 5pm. Tid:SR10180191614164
Anirudh (@IamRamAnirudh) reported 22 minutes ago
@ACTFibernet Hi Team, any update? There is no response from the tech support assigned to this ticket.