ACT outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at ACT
ACT is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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INBA RAJA (@INBA_123) reported from Kolkata, West Bengal@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
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Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
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Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ಶರತ್ ಸಿಂಹನ್ ಸಿ ಎಮ್ (@SharathSimhan) reported@ACTFibernet I can see the damage right in front of my house. But I can't see any of your staff working to restore it. It's been more than 24 hours. I didn't see anyone come here. Please get me in touch with the field staff
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Shaiju R (@ShaijuR12) reported@ACTFibernet Day 3 issue still not fixed it's been more than 24hrs Ticket# SR10280007865474 I need to take the activation request what is the request
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1998🏏📽️🛕 (@sairamkaipa) reported@ACTFibernet Your technical cutting the call instead of taking the call. What is that big issue which is taking more than two days to fix the issue. Such a great service by @ACTFibernet . Atleast update the ticket in app with correct status and why it is delaying.
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suprateek (@suprateek13) reported@ACTFibernet @ACTFibernet Facing issue with customer support — calls from my registered number stay on hold indefinitely, while other numbers are asked to call from the registered one and disconnected. Requesting a resolution. CAF number: 102800628671
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Shubham (@Shubham75182222) reported@ACTFibernet please help me in resolution for this ticket #SR10279997225012. It has been more than 48 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ?
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karthik (@karthikV4U) reportedIt's been 3 days since the post payment was done @ACTFibernet in Bangalore having bad customer engagement .. when I call sales people not responding
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Anusha Daddu (@anusha_daddu) reported@xxmahibogixx Both home and business ACT Fibernet connections are completely unreachable for over 48 hours in Hanamkonda/Madikonda. No internet access, auto-closed tickets, and zero response from customer support. Critical disruption to software services and business operations. #ACTFibernet
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet My internet has been down for over 48 hours now. This level of service is unacceptable. If the issue isn’t resolved immediately, I will not be paying for the downtime. Expecting urgent action on this.
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Harsh Kahate (@chevauxenbois) reported@ACTFibernet extremely disappointed with your service. I cannot see my new connection in the list. Your support is useless and doesn't let me talk to a human agent. Resolve this issue ASAP otherwise I'm closing the connection ny tomorrow.
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Siddanth Reddy (@sidhu_6921) reported@ACTFibernet My regular A Max 500 plan cost has changed from 2400 to 3900 all of a sudden. What is this? Why would I continue this if it costs more than 50%. DM to help and for details.