ACT outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  INBA RAJA (@INBA_123) reported 8 minutes ago from Kolkata, West Bengal

  @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

• 
  Sayan Maity (@SayanMaity2508) reported 14 minutes ago from Kolkata, West Bengal

  @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

• 
  Amritanshu singh (@amriitmanthan) reported 46 minutes ago from Hāora, West Bengal

  @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mohit Ranka (@MohitRanka10) reported 8 minutes ago

  @ACTFibernet Hi @ActFibernet, Someone collected the assets from me, I got the email saying that the assets recovery is completed, now one saying that its NOT completed. Can you please look into it, and issue my refund?

• 
  dinkar Singh (@dinkarsinghh) reported 10 minutes ago

  @ACTFibernet Am a working professional and really needed that,l. So sad to see this service in hyderabad. Regarding feasibility it's so sad

• 
  R K Malhotra (@rkmalh1956) reported 11 minutes ago

  @ACTFibernet Your ACT Fibernet ticket no SR11079755958424 has been reopened. You can track the status using the ACT Fibernet app. Team ACT Above message ticket not closed for more than 24 hours. After years of service from ACT They seem to have become very arrogant . I give up.

• 
  Sricharan (@Srithesamaritan) reported 16 minutes ago

  @ACTFibernet @chennaiactfiber This is completely unacceptable. Over 3 days with no internet, zero accountability, and now the junction box itself is gone? What kind of service is this? No updates, no resolution, nothing. Stop ignoring customers and fix this immediately.

• 
  Chandan kesarkar (@Chand_LvNvrDies) reported 16 minutes ago

  @ACTFibernet I hve raised a ticket for slow internet bt post that there has been no internet since 12+ hours now. I dnt know what understanding or troubleshootng is being done by disabling the internet as I'm constantly getting no internet so far Hope u understnd criticality

• 
  AK Singh (@AKSingh42544383) reported 17 minutes ago

  Hey! @ACTFibernet Simply horrible you are& shameless too. Your local team never respond & your customer care is simply a post office. As far as your net is concerned , it can’t stay healthy even for 48 hrs. Will you refund for downtime periods from your monthly bill.

• 
  Swarnim (@QuantumStackkk) reported 17 minutes ago

  @ACTFibernet The issue is still not resolved, and it clearly shows a complete lack of concern for your customers.

• 
  🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported 19 minutes ago

  @ACTFibernet Your service leaves a lot to be desired..

• 
  shreyas belavadi (@belavadi_7) reported 26 minutes ago

  This is completely unprofessional experience. The way I’ve been treated after payment is unacceptable, and I genuinely regret choosing @ACTFibernet .week later, I still have no proper connection, no update, and no accountability. This is not how customer service should work.

• 
  Shashank Shekhar (@shashank24ten) reported 27 minutes ago

  This level of service is unacceptable. Strongly urge residents in Aparna societies in Hyderabad Nallagandla area to consider alternatives like Pioneer. @ACTFibernet please fix this ASAP!