ACT outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at ACT
ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent ACT outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
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Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
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INBA RAJA (@INBA_123) reported from Kolkata, West Bengal@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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powderysweetgirly (@sambarpodi) reported@ACTFibernet i register a new connection and paid for 3 months plan and installation happened on jun 2nd. i’ve now received a notification saying service suspended and bill of 707 is due tomorrow. i’ve raised a ticket SR10280753231094 but i want to talk to a support person
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manish dagar (@manishd19654828) reported@shivamg0902 @ACTFibernet @FiberAct I agree with you dear, most useless service.
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ismail baumran (@ismailbinomer) reported@ACTFibernet This is wht you guys are saying since 4 days and issue is still not resolved. No one from Support is taking the ownership and keeping post of issue. No supervisor available to speak on call worst customer support. You lost a customer
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Shivam Srivastava (@shivam3012) reported@ACTFibernet Pathetic service. Payment made on 9th but still internet disconnected. Your customer service team is saying that I’ll receive callback in 30 min since morning. No calls and no update. SR10280782139645. Fix this asap
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lokanath das (@lokanathdas1) reported@ACTFibernetHYD @ACTFibernet from last 1 week, it's really frausturating to see useless service provided by you. Every day connection are getting disconnect issue. Every day some maintenance. Absolutely disaster service by Act. Check DM
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet Quality of service has gone down with weekly broadband internet disruptions. Not acceptable. Need a proper permanent solution #fail #broadband
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Hanu Rao (@HanuRaoG) reported@ACTFibernet It’s really shame on your face!!! Why you guys closed both the tickets?? Issue resolved? Who told you to close the tickets?? Please immediately open the ticket and send the technician to home. Please don’t do these worst service
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karthik valluri (@vamsivallurik) reported@ACTFibernet I've been a customer for 12+ years, paying ₹12k+ yearly for a 200 Mbps plan and ₹62k+ over the last 5 years. I'm told free router upgrades and better wiring are only for new customers paying same amount.Why are loyal customers treated differently? Clarity.
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Pushpa (@PushpaMuthyam) reported@ACTFibernet 45 days 10+ emails, multiple calls. You've finally collected router but my refund of ₹6,614 is still missing. Every reply is a copy-paste from a different agent. Consumer court complaint already filed. Acc-101799520914. When do I get my money back? @jagograhakjago
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet If anyone in your company cares even the slightest bit, please take the trouble to resolve the problem.