ACT outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 7: Problems at ACT
ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent ACT outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
INBA RAJA (@INBA_123) reported from Kolkata, West Bengal@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
-
Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
-
Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
WhySoSerious (@daburkaatel) reported@ACTFibernet After 12 hours i can’t track and check the ETR for the status. Can you tell me how we can interact with a human for this issue? I couldn’t find anything to connect with customer care that is also automated to create a ticket.
-
Chamandeep Singh Kapoor (@NanakFarms) reported@ACTFibernet my internet is not working again kindly check and get back. This is happening very frequently now
-
Srinivas Konduru (@srinikonduru) reportedAnother disappointing experience with @ACTFibernet .This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernet when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage
-
Random Opinion 🇮🇳 (@Random_Raay24) reportedHi @ACTFibernet @ACTFibernetHYD we have raised the Ticket for internet disconnection on 28th May - SR10180485269264 But still the issue is not resolved since 7 DAYS. How many more days do I have to bear without wifi?? #ACT #ACTFibernet #Hyderabad
-
Benlita Pinto™ (@Benlita_Pinto) reported. @ACTFibernet your team did 'maintenance' yesterday & completely broke my internet. Router WAN IP is 0.0.0.0. Regular customer care is useless anyway. Fix this immediately! Every time you do your stupid maintenance, your employees mess up & leave me with no Internet for a day!
-
KISHORE_YADAV (@KISHOREYADAVB) reported@ACTFibernet Hi @ACTFibernet THE ISSUE STILL PERSISTS, this is really getting bad and unprofessional, I have again raised a complaint SR10280553536344, I would really appreciate in fixing this issue
-
Nilesh Patel (@NileshP28391464) reported@ACTFibernet @ACTFibernet_Care My internet line is cut for the last 5 days. No resolution provided yet. Ticket No: SR11080580151564. This is highly unprofessional. Please fix it urgently! #ACTFibernet #InternetDown [1]
-
prdúmna (@nyup_188) reportedKindly help, @GoI_MeitY @SecretaryMEITY Sir this act fibernet in Bengaluru guy took our money and blocked our contact. His name is Arving Raj from @ACTFibernet He is a fraudster, took our booking and blocked our contact. Its been 3 days. ❌❌❌❌❌❌❌❌❌❌❌❌❌❌
-
Oman Kumar (@omankumar) reported@ACTFibernet Since this morning, my internet connection has been down. I raised Service Request SR10180590954094, but it is still unresolved. This level of delay is disappointing, especially in a Tier-1 city. Kindly prioritize this issue and restore my internet connection.
-
Manidhan மனிதன் (@trbmani) reported@ACTFibernet Team, I am without ACT internet for more than 24 hrs. Raised complaint SR10380587096194, ETA is already moved a couple of times. Engineer not picking up the call.. Helpdesk disconnects the call after waiting in the queue.. your service is totally dysfunctional