ACT outages and service status in Kolkata, West Bengal
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 6, 4:30 PM GMT+5:30.
- Internet (100%)
The latest reports from users having issues in Kolkata come from postal codes 700010 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent ACT outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 13 hours ago |
Community Discussion
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ACT Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
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Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
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INBA RAJA (@INBA_123) reported from Kolkata, West Bengal@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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M D S R (@Mudassi71375896) reported@ACTFibernet Since 2 to Day the same reply 48 hours, you are not waiting for payment for an hour, but we have stop our office activities because of your cheap Service which is still not solved since 5 days @DoT_India kindly Take against this Company for not taking care of customers needs
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HAMZA EQUBAL (@EqubalHamza) reported@ACTFibernet No one from the team is resolving my issue I am going to raise the disconnection request and recommend everyone don't use @ACTFibernet their service is very they are not listening to their old customer complaint
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anitha (@anitharai) reported@veeransg5 @ACTFibernet Crap.. they just not interested in fixing issues.. It’s just mentality of Indian service providers.. they will take full amount but can’t provide service .. they take power from your home n provide connection to others .. there will be around 10-20 connections from each box ..
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thala&csk (@methalafan) reported@ACTFibernet If it is getting delayed u should have called and inform me...i am your customer...respect and responsibility is zero. I need a field agent to call and give me the eta
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MayaRao (@MayaRao) reported@ACTFibernet Ehom do I contact to cancel service?
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Nidhesh (@nidheshkr) reported@ACTFibernet My Internet connection is not working since 30-Apr-26. A ticket was raised and the resolution date keeps changing, every 24 hours, but no sign of resolution by the Technical Team. The Call Centre has no clue whatsoever
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manvandam (@manvandam) reported@ACTFibernet it has been many Days since my complaint has not been processed. SR11079977593464 & SR11080136047134 and SR11080125165924. First time I saw such negligence.
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Kerensa Sheen (@kerri_cp18) reported@ACTFibernet @ACT_Issues - I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to at all😠
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet How many times you reply the same thing?? Not even once an agent from your side called me. Such a worst experience ever. How can a customer be with patience for such long. Even today I called the customer care and they wanted me to wait 7 more days. Pathetic service provider
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet Internet down for 48+ hours and still no resolution. No response from technician, no customer support, nothing. You are telling “back online” — which is completely false. This is unacceptable. Please fix this ASAP or escalate to someone who can actually resolve it.