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ACT outages and service status in Kolkata, West Bengal

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • INBA_123
    INBA RAJA (@INBA_123) reported from Kolkata, West Bengal

    @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

  • amriitmanthan
    Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

  • SayanMaity2508
    Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MohammediQuadri
    M̷o̷h̷a̷m̷m̷e̷d̷ ̷i̷n̷a̷y̷a̷t̷h̷ ̷q̷u̷a̷d̷r̷i̷ (@MohammediQuadri) reported

    @ACTFibernet I don't understand what's wrong with your service, even making payments on time before due dates my account suspended and no Internet access now,raised a complained with ticket # SR10179755003824 no use of it. Regretting of choosing your services

  • mrajbharat
    Raj (@mrajbharat) reported

    @ACTFibernet Team, I had a conversation with your support rep. today at 12.50 p.m IST and the answers were completely irrelevant and irresponsible. Request to investigate and take appropriate action. Thank you.

  • pra17th04am
    Prathmesh Surve (@pra17th04am) reported

    @ACTFibernetHYD @ACTFibernet @ACTFibernet I raised complaint SR10179872550794 yesterday via your helpline (9121212121) and was promised resolution by 6:30 PM the same day. It was then pushed to today 10 AM, now it’s 1:30 PM and still not resolved. I frequently face the same problem always please look into it

  • ramansaini
    Randeep Singh (@ramansaini) reported

    @ACTFibernet @FiberAct . Its really bad to see how sales team are misleading the customers with wrong information. I am a user of Excitel Fibernet for last 3 years and have had very minimum issues with the service. The only complaint was that the speed for a 300 MBPS use to

  • RajendraChim
    Explore The (@RajendraChim) reported

    @ACTFibernet How many weeks you take for solutions. Technicians Not receiving calls also #actfiberne #network

  • Aswin657939
    Aswin (@Aswin657939) reported

    @ACTFibernet Again they closed the ticket without resolution. No reply for the email support team , very unethical. I paid an amount of 1200 for the April month, then my service was suspended with a new bill, with due on April 10. Very unfair trade practice by act internet. Why false commits

  • NiteshS62998787
    Nitesh Singh (@NiteshS62998787) reported

    @ACTFibernet Please check my problem in dm

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.

  • ammitas12
    Ami (@ammitas12) reported

    @ACTFibernet Why is ur sales team 24/7 available to make endless promises before payment, but 0/7 available after? This bait-and-switch is unprofessional. Sold false commitments to close the deal, now unmet promises & zero response from the rep. Fix this culture. #ACTFibernet

  • IshanAhmad23
    Ishan Ahmad (@IshanAhmad23) reported

    @ACTFibernet I raised a complaint with Ticket No. SR11079830493484 yesterday and it hasn't been resolved yet without any action or ETA. Kindly resolve the issue at the earliest.