ACT

ACT Outage Report in Kolkata, West Bengal

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kolkata, West Bengal 12/17/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

  • SayanMaity2508 Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • dhruvsindahouse Dhruv Sud (@dhruvsindahouse) reported

    @ACTFibernet are you having upload speed issues since Facebook went down if you have changed anything yesterday go back to the old settings they’re great it must be ps4 server issue too because I can sign in from phone 4g but not for internet please fix something otherwise ignore

  • PoojaGarg1792 Pooja Garg (@PoojaGarg1792) reported

    @ACTFibernet Very disappointed with the customer service. No help received. Is this how you operate?

  • bharath_rsn Bharath (@bharath_rsn) reported

    @ACTFibernet Complaint No: SR10263195266554. Another issue in 2 weeks. Now I have been told there is cable cut and it will take 24 hours for it be resolved. Is it fine if I pay bill after 24 hours of due date. I am paying 1.4k and it is critical for me to have network. Fix it ASAP!!!

  • dhruvsindahouse Dhruv Sud (@dhruvsindahouse) reported

    @ACTFibernet I am having nat issues please fix the firewall

  • Ashwin11717135 Ashwin (@Ashwin11717135) reported

    @ACTFibernet frequently getting no internet issues. Terrible to raise complaint and it takes 30hrs to get it resolved . Loosing my 5days of service for every month and getting irritated till service been resolved. Very worst service

  • ManiFaa Manisha Shastri (@ManiFaa) reported

    Internet has been down since Sunday night @ACTFibernet After 2 days no resolution nor has anyone from your office got in touch to tell us how long this will take. Your executives just take a look & leave with no action. What the hell is happening?! Ticket No:SR10263159174692

  • spandana46 spandana (@spandana46) reported

    @ACTFibernet Ticket no: SR10163175061742 Have been reaching out multiple times from yesterday but till now no technician has attended the case. How many more escalations are required for the same issue? Every time I reached out, only false promises were made that the issue will get resolved

  • nitesamurai Just Do Your Thing (@nitesamurai) reported

    @ACTFibernet I have been waiting for 15 days for a refund on a connection I paid for and cancelled. Not only have I not received it but when I got in touch with the customer care executive, Latha, who was my point of contact from ACT, she very rudely turned around and told me 1/2

  • misfit2205 Saurabh Kushwaha (@misfit2205) reported

    @ACTFibernet absolutely pethatic support, no one knows what the hell is going on...

  • SainiDeepakk marvelous soul (@SainiDeepakk) reported

    @ACTFibernet Mr malladi please look in to your system and check how your team is performing i should get a call for my issue with 4 hours its been more than 6 hours still no call from your technical team. Feel so bad that I opted act Fiber net