ACT Outage Report in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at ACT
ACT is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (1%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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INBA RAJA (@INBA_123) reported from Kolkata, West Bengal
@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
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Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal
@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
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Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal
@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sajal Khanter (@sajalkhanter) reported
@ACTFibernet - your internet doesn’t work. Please cancel my connection and give me a full refund. Your sales reps keep telling me they are in a meeting when I call them. These very same sales reps came at record speed when it came to taking my money for a new connection. Awful.
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Grishma (@gsdixitsharma) reported
@ACTFibernet Looks like you already have an open request for this issue with service request number SR11876043104214. Very poor services. 3rd day in a row with no Internet. Why should we pay 30 days?
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Think Master (@Coffee_On_IV) reported
@ACTFibernet Your app logged me out. When I try to login back it shows "Phone Number Not Registered". Not able to reach the customer care number (only new connections IVR can be opted) and your email response takes forever.
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Idrees Ahmed (@Idrees_amaan) reported
There has been no internet connection since morning, the ticket #SR10176076447624 raised and waiting for resolution @ACTFibernetHYD, @ACTFibernet, if this is not resolved immediately, I will definitely to switch to another service provider #WorkFromHome
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Manu P Toms (@manutoms) reported
@ACTFibernet is down, unresponsive and acting weird. #actisdown
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Anirudh_Nivas (@AnirudhNivas) reported
Why is @ACTFibernet the worst ever internet service provider? Out of nowhere my network is shut and my mobile number is no more registered. No proper response either. #ACTFibernet #irritation
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. (@talesofreading) reported
@ACTFibernet Unable to login to act account and getting mobile nimber not registered error which has been working till yesterday
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Shyam Krishnan (@shyamkrishnan) reported
@ACTFibernet - can someone help us troubleshoot our outage? App doesn’t recognize the phone number or account number, your support lines also don’t recognize them and we have been without internet for 4 hours now, impacting work.
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Atish Agarwal Adv. (@atish_aa) reported
@ACTFibernet Issue still NOT RESOLVED. Local tech Mr. Niyaz Hashami visited & as reported earlier, he is a big shirker, lazy person who rather finds issues in solutions provided. I will not tolerate your unsightly wires intruding my house. Get them moved away ASAP. I'm available 11 AM to 4 PM
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Sona Tiwari (@SonaTiwari2906) reported
@ACTFibernet @pvvsrinivasarao Worst services ever. Only value for new customer. I think they have big base of customers and they don't need old and loyal customers. Multiple times calls to agents, chats but no success. #verybadservices