ACT Outage Report in Kolkata, West Bengal
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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INBA RAJA
(@INBA_123) reported
from
Kolkata, West Bengal
@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
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Sayan Maity
(@SayanMaity2508) reported
from
Kolkata, West Bengal
@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
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Amritanshu singh
(@amriitmanthan) reported
from
Hāora, West Bengal
@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sagar Gupta
(@KotrikeSagar) reported
@ACTFibernet Dear Team I haven't received any response or call back from your end and 2dy i again called UR Cust ser for disconnection request then they initiated the disconnection request such a pathetic service from Feb1st i was not using ur internet service & i need the refund for the same
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Secret Sauce
(@Zilbansi_Gilba) reported
@ACTFibernet Hi one lady called last week and promised the invoice will be updated. But I have not received any update after that. My ticket was also closed. Issue is still pending
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Ajay Sivakumar
(@ajay13arsenalfc) reported
@ACTFibernet SR10252454594682 Customer since 2016. Raised a ticket for slow & fluctuating speed. Technician visited the premises but no resolution was given. The technician was supposed to get back tomorrow with a resolution.
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Vijay Anand
(@916vijju) reported
@ACTFibernet I'm not able to connect the internet. I'm trying to logged a complaint but no response. My mobile number 9849086916.resolve my problem
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Pramod Muralidhar
(@PramodMuralidh2) reported
We are facing lot of issues with ACT FIBERNET.. alternate days we will not be having internet and it has one of the worst customer supports. They are changing for 200 mbps speed and giving only 50 mbps. @ACTFibernet @DoT_India @consumercourtin
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Pro
(@Raj_Gunasekaran) reported
@ACTFibernet Every couple of weeks..my internet goes down and this saga continues.. Could you provide me a permanent fix?
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SantoshYK
(@SantoshYK4) reported
@ACTFibernet when you will solve problem?
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Aakil Jo
(@Aakil_jo) reported
@ACTFibernet why is your official App not allowing to downgrade plan ? When it comes to upgrade your App is so user friendly but to downgrade we need to connect with your Support team over a call following your IVR. In tamil we call this ECHA !!
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Vishal Singh
(@vishalsingh0298) reported
@ACTFibernet Its been over 16hrs, problem still not resolved,no wilfi since yesterday evening...I have WFH, no response from Customer Care, pathetic service.... respond immediately @ACTFibernet!!!!
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Ajay Sivakumar
(@ajay13arsenalfc) reported
@ACTFibernet SR10252454594682 I was shocked to hear ticket has now been closed without a resolution with the below comments "Customer is asking for a FREE dual band router" Which is an humiliating LIE FYI - I CAN AFFORD A ROUTER. That is so CHEAP! I feel hurt .