ACT Outage Report in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at ACT
ACT is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sayan Maity
(@SayanMaity2508) reported
from
Kolkata, West Bengal
@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
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INBA RAJA
(@INBA_123) reported
from
Kolkata, West Bengal
@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
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Amritanshu singh
(@amriitmanthan) reported
from
Hāora, West Bengal
@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Amar Sahoo
(@amarsahoo87) reported
@ACTFibernet Dear #actfibernet I have opted 6 month plan .The monthly invoice is a web page . Can you guys please share the same in PDF . Your customer care not helping at all and closing all the tickets from level 1 itself .PDF is the normal format for every bill or invoice .
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தியாகு
(@ktrsivakasi) reported
Don't choose @ACTFibernet for internet connection. In a month, atleast 5-7 major internet shutdowns happen. But still they don't care to fix it permanently. And one of the very rude and arrogant customer care, ever seen. WFH affected due to their negligence.
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Mahesh Narayanan മഹേഷ് നാരായണൻ
(@maheshnarayan05) reported
@ACTFibernet Instead of adding this comment, can u ask or assign someone to check the issue. Last month also I had to take 2 days leave due to a similar issue.
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Mari Muthu Raj
(@mmrajmars) reported
@ACTFibernet The issue was resolved.
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redsou
(@drgsoumya7reddy) reported
@ACTFibernet i hav made 3 aditional calls Apart from d 20 calls since 3 days.d team leader is not takin calls.another person name narsing is unwilling 2 help or cooperate Says hes not alloted though he has seen d problem and knows what 2 do Kindly help or disconnect d connection
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Amar Sahoo
(@amarsahoo87) reported
Dear #actfibernet I have taken 6 months plan . The monthly invoice is a web page . Can you guys please share the same in PDF . Your customer care people not helping at all and closing all the tickets from level 1 itself . PDF is the normal format for every bill or invoice .
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Kamaal Hussain
(@Kamaalhsohail) reported
@ACTFibernet Dear Team, Kindly, support as issue is not resolved yet
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NULL
(@_VOID_NULL_VOID) reported
Ok.. key lesson learnt. DO NOT GO with @ACTFibernet. THEY ARE THE WORST in Bangalore.
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Dekhte Hai
(@luckieab) reported
@thenameismk @ACTFibernet Let's raise a complaint in consumer forum
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சுந்தர் பெருமாள்
(@qNkHQdDnzUXMKZX) reported
@ACTFibernet For last 2 days the network is not working & I am not able to work due to this. This is the way you respect your customers not even replying to them ¬ providing any update. If you are not able to provide network means plz inform us. I will change some other network.