ACT

ACT Outage Report in Kolkata, West Bengal

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kolkata, West Bengal 01/21/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • INBA_123 INBA RAJA (@INBA_123) reported from Kolkata, West Bengal

    @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

  • SayanMaity2508 Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AnandFnc Anand Elumalai (@AnandFnc) reported

    @ACTFibernet My Internet connection is down from yesterday night and just getting a message that it will be resolved, mentioning some time and date. This problem is happening frequently in recent times. Current Service request is SR10376028149684. 1/2

  • BeingGandharv Gandharv (@BeingGandharv) reported

    @ACTFibernet i requested for an installation, got a poc for my society, he created a work order, asked me to make payment for 3 months, saying work order can’t be create without payment. Now he is not responding when he will make the installation. Pathetic Service on Day 0.

  • Harsha212412 Harsha (@Harsha212412) reported

    @ACTFibernet Wow they say fastest network and don’t provide a service when customer face technical problem regarding wifi. We pay money for the technically failure of the wifi and make us wait for couple of days to fix it this i what we get when we pay for the internet.

  • Manish_SIngh_81 Manish (@Manish_SIngh_81) reported

    @ACTFibernet Worst service Ticket was raised yesterday & issue was to be resolved by today 1.30pm No one had contacted till now & deadline is about to get over Tomorrow, sunday will be quoted by you. Seems delay tactics to buy more time as such you take 6 month rent in advance

  • sarthak80810039 sarthak yadav (@sarthak80810039) reported

    @ACTFibernet Thank for your never improving poor customer service. My connection is down for more than 36 hrs. Complaint number is SR11076021565144. ETR keeps increasing. No responses for emails. No action from field executives. Please intervene if you can.

  • kal_s3 KALYAN next (@kal_s3) reported

    @ACTFibernet I'm Still waiting. 15 days completed and you are not in a position to complete complaint. You are mentally harassing me and using my house @ACTFibernet

  • radhi_madhu Madhu_radhi (@radhi_madhu) reported

    @ACTFibernet Our Internet not working and there is no good solution from your team. Hyderabad kapra janapriya silver crest

  • kargovAbiraman Karthik Govindan (@kargovAbiraman) reported

    @AshwiniVaishnaw , @ACTFibernet Dear Minister, Yesterday I had tagged you in my post to Act Fibernet. They sent service Engineers only after that. They did not provide Service for 28 days. When I wanted refund they are hiding behind policy. I am at my wits end. Pls. Advice.

  • Manish_SIngh_81 Manish (@Manish_SIngh_81) reported

    @ACTFibernet As usual,i had already received a message regarding delay. Fresh deadline is by evening. I am sure this wouldn't be done before Monday at the earliest. There is no accountability with you guys that's why no customer care executive is there and customer is dependent on chat.

  • avanish742655 Avanish Pratap Singh (@avanish742655) reported

    @ACTFibernet Thank you so much. I have talked to your customer care personnel. I think they can't help. I am moving on from ACT