ACT

ACT Outage Report in Kolkata, West Bengal

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kolkata, West Bengal 01/18/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SayanMaity2508 Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Njalan_tsk Nikhil Jalan (@Njalan_tsk) reported

    @ACTFibernet @ACTFibernet i have not received any resolution.. can you pls tell me if you have the details..

  • powerstar111 Yugandhar Reddy (@powerstar111) reported

    @ACTFibernet - opted for hathway to act Fibernet by listening ratings but act customer support or response is too worst.. Which I never assumed

  • Sreedharkgs sreedhar kanth (@Sreedharkgs) reported

    @ACTFibernet We have been waiting for a resolution since yesterday and your esteemed customer care just speak the written scripts. I don't understand the escalation matrix where customer can't speak to supervisor/ floor in charge. it is surprising that call log is not maintained.

  • subirsay Subir (@subirsay) reported

    @ACTFibernet I was going through your reply to other tweets, how do you function? Seems every city have same problem, frequent internet down.

  • dheerajg477 Dhiraj (@dheerajg477) reported

    @ACTFibernet If there is anyone from ACT broadband, please respond if I should go ahead with a legal complaint if that can help you understand the ground reality of your service

  • SidduHH Siddu H Hosamani (@SidduHH) reported

    @ACTFibernet internet not working not resolved by your team ticket number Your ACT Fibernet Ticket no:SR10253231142502

  • MaheshN786 Mahesh Nair (@MaheshN786) reported

    Wrost service and customer service @ACTFibernet They said they will revise the bill And this bastards made bill wrost Without intemation They added one month bill extra in the name of two days ********

  • divakar_iam IamDivakar (@divakar_iam) reported

    @ACTFibernet The service engineer don't even have the courtesy to attend the call and inform the estimated time... We are not requesting for free broadband service. We are paying for it. We expect atleast a minimum customer service from ur end.

  • samir2203 Samir Kumar (@samir2203) reported

    @ACTFibernet SR10253187235759 - dis tkt is getting close agn n agn without proper update. Getting call frm ur team tht they will remove the charges, but still closing ticket without removing the charge. Last mnth also faced similar issue, I am fed up with ur service

  • kvsn108 kvsn108 (@kvsn108) reported

    @ACTFibernet : Got message "Hi, Your subscription to rbt_act_upgct90d has moved to grace." What does this mean ? Please have verbiage understandable by the customer.