ACT outages and service status in Kolkata, West Bengal

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Full Outage Map

ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Jul 6, 8:16 PM GMT+5:30.

Internet (100%)

The latest reports from users having issues in Kolkata come from postal codes 700001 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
Jul 12, 4:30 PM GMT+5:30	0	0
Jul 12, 4:50 PM GMT+5:30	0	0
Jul 12, 5:10 PM GMT+5:30	0	0
Jul 12, 5:30 PM GMT+5:30	0	0
Jul 12, 5:50 PM GMT+5:30	0	0
Jul 12, 6:10 PM GMT+5:30	0	0
Jul 12, 6:30 PM GMT+5:30	0	0
Jul 12, 6:50 PM GMT+5:30	0	0
Jul 12, 7:10 PM GMT+5:30	0	0
Jul 12, 7:30 PM GMT+5:30	0	0
Jul 12, 7:50 PM GMT+5:30	0	0
Jul 12, 8:10 PM GMT+5:30	0	0
Jul 12, 8:30 PM GMT+5:30	0	0
Jul 12, 8:50 PM GMT+5:30	0	0
Jul 12, 9:10 PM GMT+5:30	0	0
Jul 12, 9:30 PM GMT+5:30	0	0
Jul 12, 9:50 PM GMT+5:30	0	0
Jul 12, 10:10 PM GMT+5:30	0	0
Jul 12, 10:30 PM GMT+5:30	0	0
Jul 12, 10:50 PM GMT+5:30	0	0
Jul 12, 11:10 PM GMT+5:30	0	0
Jul 12, 11:30 PM GMT+5:30	0	0
Jul 12, 11:50 PM GMT+5:30	0	0
Jul 13, 12:10 AM GMT+5:30	0	0
Jul 13, 12:30 AM GMT+5:30	0	0
Jul 13, 12:50 AM GMT+5:30	0	0
Jul 13, 1:10 AM GMT+5:30	0	0
Jul 13, 1:30 AM GMT+5:30	0	0
Jul 13, 1:50 AM GMT+5:30	0	0
Jul 13, 2:10 AM GMT+5:30	0	0
Jul 13, 2:30 AM GMT+5:30	0	0
Jul 13, 2:50 AM GMT+5:30	0	0
Jul 13, 3:10 AM GMT+5:30	0	0
Jul 13, 3:30 AM GMT+5:30	0	0
Jul 13, 3:50 AM GMT+5:30	0	0
Jul 13, 4:10 AM GMT+5:30	0	0
Jul 13, 4:30 AM GMT+5:30	0	0
Jul 13, 4:50 AM GMT+5:30	0	0
Jul 13, 5:10 AM GMT+5:30	0	0
Jul 13, 5:30 AM GMT+5:30	0	0
Jul 13, 5:50 AM GMT+5:30	0	0
Jul 13, 6:10 AM GMT+5:30	0	0
Jul 13, 6:30 AM GMT+5:30	0	0
Jul 13, 6:50 AM GMT+5:30	0	0
Jul 13, 7:10 AM GMT+5:30	0	0
Jul 13, 7:30 AM GMT+5:30	0	0
Jul 13, 7:50 AM GMT+5:30	0	0
Jul 13, 8:10 AM GMT+5:30	0	0
Jul 13, 8:30 AM GMT+5:30	0	0
Jul 13, 8:50 AM GMT+5:30	0	0
Jul 13, 9:10 AM GMT+5:30	0	0
Jul 13, 9:30 AM GMT+5:30	0	0
Jul 13, 9:50 AM GMT+5:30	0	0
Jul 13, 10:10 AM GMT+5:30	0	0
Jul 13, 10:30 AM GMT+5:30	0	0
Jul 13, 10:50 AM GMT+5:30	0	0
Jul 13, 11:10 AM GMT+5:30	0	0
Jul 13, 11:30 AM GMT+5:30	0	0
Jul 13, 11:50 AM GMT+5:30	0	0
Jul 13, 12:10 PM GMT+5:30	0	0
Jul 13, 12:30 PM GMT+5:30	0	0
Jul 13, 12:50 PM GMT+5:30	0	0
Jul 13, 1:10 PM GMT+5:30	0	0
Jul 13, 1:30 PM GMT+5:30	0	0
Jul 13, 1:50 PM GMT+5:30	0	0
Jul 13, 2:10 PM GMT+5:30	0	0
Jul 13, 2:30 PM GMT+5:30	0	0
Jul 13, 2:50 PM GMT+5:30	0	0
Jul 13, 3:10 PM GMT+5:30	0	0
Jul 13, 3:30 PM GMT+5:30	0	0
Jul 13, 3:50 PM GMT+5:30	0	0
Jul 13, 4:10 PM GMT+5:30	0	0
Jul 13, 4:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent ACT outage reports came from the following cities: Kolkata.

City	Problem Type	Report Time
Kolkata	Internet	7 days ago
Kolkata	Internet	2 months ago

Community Discussion

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ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

Amritanshu singh (@amriitmanthan) reported 2 minutes ago from Hāora, West Bengal
@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
Sayan Maity (@SayanMaity2508) reported 29 minutes ago from Kolkata, West Bengal
@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
INBA RAJA (@INBA_123) reported 43 minutes ago from Kolkata, West Bengal
@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

Mahi (@jagdish_mahi) reported 5 minutes ago
@ACTFibernet No action taken by @ACTFibernet team till now even after highlighting on X. They are taking their undue disadvantage of consumers. Worst ever service I am facing.
Probiotic (@sun1385) reported 7 minutes ago
@ACTFibernet @jagograhakjago The ETA keeps on changing. From yesterday 9PM to today 8PM to now showing tomorrow 7PM. There is an option to schedule callback from Service engineer. Trying that since yesterday. The engineer name keeps on changing and nobody calls back.
Bhujanga Rao (@bhujangarao0292) reported 12 minutes ago
@ACTFibernet worst services in Gachibowli locations. Since morning no Internet. Kindly check and do the needful.
Sunil Arab (@MyFeudalSelf) reported 13 minutes ago
Hey @ACTFibernet! Your app hangs when I try to use other payment options and there are no options to pay online too. I don’t have Amazon pay and don’t want to use that. Please Help! Thanks
arabinda panda (@arabinda5064) reported 13 minutes ago
@ACTFibernet Worst service ever. I recently moved to TNGO Colony, Hyderabad, and from the very first day my connection has been unreliable. The service has been pathetic. Since yesterday, my internet has been completely down, and despite raising multiple complaints,
Prabhu Sreenivasan (@1979Prabs) reported 14 minutes ago
@ACTFibernet @ACTFibernet - how do I escalate this further ?? Am tired of making calls to your customer care and service engineers !
Gaurish Rao (@Cracked_pencil) reported 17 minutes ago
@ACTFibernet what’s going on with your Internet service? Raised ticket, tried calling consumer care (brainless bot) etc. SR10281119426264 I need this resolved, or help me with refund of the recharge and discontinue service. “Maintenance in your area” is not valid every time.
vd (@geek_eyes) reported 17 minutes ago
Your service is such a mess. Our internet is disconnected for 2 days and nobody has come in to fix it. Do u basically want everyone to just shift to Airtel? SR10281111859624 @ACTFibernet
Cracked (@crackedotdev) reported 18 minutes ago
@ACTFibernet No proper update, and no estimated time for resolution. For a service that people depend on for work, studies, and everyday life, keeping customers in the dark for half a day is simply not acceptable.
FinProfz (@Finprofz) reported 20 minutes ago
@ACTFibernet Problem is solved but you need to have better area engineers here. Current one is poor, doesnt pick up calls and only works when things are escalated. Next yr i will shift to some other provider.