ACT outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Sayan Maity (@SayanMaity2508) reported 18 minutes ago from Kolkata, West Bengal

  @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

• 
  Amritanshu singh (@amriitmanthan) reported 33 minutes ago from Hāora, West Bengal

  @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

• 
  INBA RAJA (@INBA_123) reported 51 minutes ago from Kolkata, West Bengal

  @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanjay (@SanjaySampath7) reported 8 minutes ago

  @ACTFibernet Broadband connection down since yesterday. After raising complaint I received SMS saying it would be fixed by 9 PM but it was not resolved. This morning I received another SMS extending the ETA to 1 PM. Really disappointed and no communication from the engineer.

• 
  Ashish Joshi (@ashishjoshilko) reported 8 minutes ago

  @ACTFibernet Hi , have specially asked the local cust service representative to get the Zee 5 Pack removed , also there has been a credit twice but no response

• 
  பித்தன் பிதற்றல் (@myselfmaran) reported 9 minutes ago

  @ACTFibernet I tried to connect with support team. Numbers are not reachable how can I connect with support team?

• 
  AK Singh (@AKSingh42544383) reported 10 minutes ago

  Hi! @ACTFibernet My net is down for last 24 Hrs. Will you able to resolve it , or just continue to make customers fool. Neither your area mgrs are listening nor customer service is resolving the issues. They are working like post office. Simply disgusting.

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 11 minutes ago

  @ACTFibernet @ACTFibernet and dont bother calling i am as well gonna decline the calls like how your engineer has been doing i need answers in this place and to my post only no dm as well i will not be replying in dm this has gone beyond my patience level every month an issue with the network

• 
  Panchali Das (@PanchaliDas4) reported 17 minutes ago

  @ACTFibernet 48 hours and still no resolution

• 
  GK (@Gana_81) reported 18 minutes ago

  @ACTFibernet Is the issue resolved?

• 
  Killer whale (@killer_whale6) reported 20 minutes ago

  Day 4 of @ACTFibernet holding my ₹3932 refund (SR10279747451781) after trying to install a commercial distribution box onto my private property without prior disclosure.Official NCH Consumer complaint filed (Docket #9085977).@TRAI @jagograhakjago look into these predatory delays

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 22 minutes ago

  @ACTFibernet and conveniently the fault of the municipality all the times at times the agent say the municipality cut down the wire in our area even when there was no municipality work being done that particular day and time.

• 
  dinkar Singh (@dinkarsinghh) reported 24 minutes ago

  @ACTFibernet Unfortunately due to confusion my service is discontinued