1. Home
  2. ❯
  3. Companies
  4. ❯
  5. ACT
  6. ❯
  7. Kolkata
ACT

ACT outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Kolkata come from postal codes 700010 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at ACT

ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent ACT outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • amriitmanthan
    Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

  • SayanMaity2508
    Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

  • INBA_123
    INBA RAJA (@INBA_123) reported from Kolkata, West Bengal

    @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • CbhSam30259
    Uncle Sam 786 (@CbhSam30259) reported

    Hey @ACTFibernet Hey @ACTFibernet, your employee Padmaja garu assured me that legal incharge Naveen Engolikar would call me “in 2 minutes”and I skipped lunch for this.I waited. No calls. Is making already exhausted customers wait endlessly part of your customer care process now?

  • satyiki90
    Amit Kumar (@satyiki90) reported

    @ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation

  • thorfinnn1111
    revealing the area (@thorfinnn1111) reported

    @ACTFibernet In Lucknow , why engineers request us to not raise ticket and call them to get your issues sorted and when you call them without raising ticket they often take 24 hours to react. All needed to do a router config which hardly takes 10mins MAXIMUM

  • IamRamAnirudh
    Anirudh (@IamRamAnirudh) reported

    @ACTFibernet Hi Team, any update? There is no response from the tech support assigned to this ticket.

  • RishabPDoshi1
    Rishab P Doshi (@RishabPDoshi1) reported

    @ACTFibernet Fraud customer care..Only telling lies and person kept me on hold for 20 mins saying I will transfer your call to Manager

  • blackandwitty
    shasha (@blackandwitty) reported

    @ACTFibernet Thank you for the response. However, the issue is still unresolved as the connection has not yet been installed despite payment being completed several days ago. I request a Full refund of the amount paid. Please avoid generic responses and provide a clear resolution update.

  • SendilGopal
    Sendil Gopal (@SendilGopal) reported

    @ACTFibernet Very poor customer service experience. Tickets are getting closed without resolving the issue, and there is no transparency or ownership from support teams. This kind of service is frustrating for paying customers. Please address this seriously. #ACTFibernet

  • Praveen39916895
    Praveen (@Praveen39916895) reported

    @ACTFibernet I would like to close my connection as I have moved to different location starting from May 2026. Please help me to close my Internet connection.

  • mamidi_shyam
    Shyam Mamidi (@mamidi_shyam) reported

    @ACTFibernet Following a brief 30 minute storm the Fiber went down and now this is the third day and it’s still not up. All we get it the standard message that it is taking more time. Can someone ensure that some decent service level is assured?

  • santoshone544
    Santosh Kumar (@santoshone544) reported

    @ACTFibernet Still no one addressed my issue, its been one month internet is disconnected and no refund is provided . I can say this is worst experience any user can have. @jagograhakjago