ACT Outage in Kolkata, West Bengal

@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

@ACTFibernet atleast 15 calls to customer care and no resolution, no way to speak to a senior executive, no net for 7 days... absolutely pathetic customer service. Seriously considering switching vendor now.

@ACTFibernet Por service, poor customer care support, no escalation followup and sales person won't take call once he collects money

@ACTFibernet @TRAI @DoT_India @ACTFibernet, the services were restored late night but for a short time. The services are completely down again and had to reopen the ticket. Your connectivity is stable only till ticket closure's SLA. Understand the seriousness of the connectivity and restore it ASAP

@ACTFibernet Broadband disconnection has been become a daily feature. Account id: 101431377699. Complaint raised SR10133342869608. We are not sure when this misery will end. Request early resolution to the problem

@ACTFibernet @ACTFibernetHYD #saynotoactfibernet @TRAI Customer won't be satisfied if occasionally he gets the speed what he paid for, because he is not paying only for those instances !! When Customer paid for 6 months atleast 90% of the time the promised speed should be given

@ACTFibernet , we are helpless after taking Act, no point of contact and no one responded till now.... Either help us in resolving the issue or stop services, can't wait simply... SR10233333668182 kindly send some engineer or tell us that your are not going to help customers..

@Iamtssudhir @ACTFibernet @Airtel_Presence @reliancejio If you have @HathwayBrdband services available in area go for it with closed eyes. I am telling based on using service from other providers.

@ACTFibernet 4 outages in d past 31 days, (Nov 8, 27, Dec 3rd & today). Latest SR# 10233344018282. This is sm PATHETIC & 3rd-grade service !! Please hv somebody fix dis issue 4 once & 4 al r simply disconnect, will go 2 a different vendor. Awaiting your quick response !!

@Iamtssudhir @ACTFibernet @Airtel_Presence @reliancejio I don't think any company can match ACT in terms of speed. They also resolve issues quickly.

@ACTFibernet Update for you @ACTFibernet . The issue is not fixed!!!! Now the internet does not go down immediately but after 5mins of power cut. Seriously i am tired of your sucky service.