ACT outages and service status in Kolkata, West Bengal

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Full Outage Map

ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received May 6, 4:30 PM GMT+5:30.

Internet (100%)

The latest reports from users having issues in Kolkata come from postal codes 700010 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
May 9, 8:50 PM GMT+5:30	0	0
May 9, 9:10 PM GMT+5:30	0	0
May 9, 9:30 PM GMT+5:30	0	0
May 9, 9:50 PM GMT+5:30	0	0
May 9, 10:10 PM GMT+5:30	0	0
May 9, 10:30 PM GMT+5:30	0	0
May 9, 10:50 PM GMT+5:30	0	0
May 9, 11:10 PM GMT+5:30	0	0
May 9, 11:30 PM GMT+5:30	0	0
May 9, 11:50 PM GMT+5:30	0	0
May 10, 12:10 AM GMT+5:30	0	0
May 10, 12:30 AM GMT+5:30	0	0
May 10, 12:50 AM GMT+5:30	0	0
May 10, 1:10 AM GMT+5:30	0	0
May 10, 1:30 AM GMT+5:30	0	0
May 10, 1:50 AM GMT+5:30	0	0
May 10, 2:10 AM GMT+5:30	0	0
May 10, 2:30 AM GMT+5:30	0	0
May 10, 2:50 AM GMT+5:30	0	0
May 10, 3:10 AM GMT+5:30	0	0
May 10, 3:30 AM GMT+5:30	0	0
May 10, 3:50 AM GMT+5:30	0	0
May 10, 4:10 AM GMT+5:30	0	0
May 10, 4:30 AM GMT+5:30	0	0
May 10, 4:50 AM GMT+5:30	0	0
May 10, 5:10 AM GMT+5:30	0	0
May 10, 5:30 AM GMT+5:30	0	0
May 10, 5:50 AM GMT+5:30	0	0
May 10, 6:10 AM GMT+5:30	0	0
May 10, 6:30 AM GMT+5:30	0	0
May 10, 6:50 AM GMT+5:30	0	0
May 10, 7:10 AM GMT+5:30	0	0
May 10, 7:30 AM GMT+5:30	0	0
May 10, 7:50 AM GMT+5:30	0	0
May 10, 8:10 AM GMT+5:30	0	0
May 10, 8:30 AM GMT+5:30	0	0
May 10, 8:50 AM GMT+5:30	0	0
May 10, 9:10 AM GMT+5:30	0	0
May 10, 9:30 AM GMT+5:30	0	0
May 10, 9:50 AM GMT+5:30	0	0
May 10, 10:10 AM GMT+5:30	0	0
May 10, 10:30 AM GMT+5:30	0	0
May 10, 10:50 AM GMT+5:30	0	0
May 10, 11:10 AM GMT+5:30	0	0
May 10, 11:30 AM GMT+5:30	0	0
May 10, 11:50 AM GMT+5:30	0	0
May 10, 12:10 PM GMT+5:30	0	0
May 10, 12:30 PM GMT+5:30	0	0
May 10, 12:50 PM GMT+5:30	0	0
May 10, 1:10 PM GMT+5:30	0	0
May 10, 1:30 PM GMT+5:30	0	0
May 10, 1:50 PM GMT+5:30	0	0
May 10, 2:10 PM GMT+5:30	0	0
May 10, 2:30 PM GMT+5:30	0	0
May 10, 2:50 PM GMT+5:30	0	0
May 10, 3:10 PM GMT+5:30	0	0
May 10, 3:30 PM GMT+5:30	0	0
May 10, 3:50 PM GMT+5:30	0	0
May 10, 4:10 PM GMT+5:30	0	0
May 10, 4:30 PM GMT+5:30	0	0
May 10, 4:50 PM GMT+5:30	0	0
May 10, 5:10 PM GMT+5:30	0	0
May 10, 5:30 PM GMT+5:30	0	0
May 10, 5:50 PM GMT+5:30	0	0
May 10, 6:10 PM GMT+5:30	0	0
May 10, 6:30 PM GMT+5:30	0	0
May 10, 6:50 PM GMT+5:30	0	0
May 10, 7:10 PM GMT+5:30	0	0
May 10, 7:30 PM GMT+5:30	0	0
May 10, 7:50 PM GMT+5:30	0	0
May 10, 8:10 PM GMT+5:30	0	0
May 10, 8:30 PM GMT+5:30	0	0
May 10, 8:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent ACT outage reports came from the following cities: Kolkata.

City	Problem Type	Report Time
Kolkata	Internet	4 days ago

Community Discussion

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ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

INBA RAJA (@INBA_123) reported 21 minutes ago from Kolkata, West Bengal
@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
Sayan Maity (@SayanMaity2508) reported 21 minutes ago from Kolkata, West Bengal
@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂
Amritanshu singh (@amriitmanthan) reported 46 minutes ago from Hāora, West Bengal
@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

HariTeja (@hariteja03) reported 6 minutes ago
@ACTFibernet @ACTFibernet i got to to know that shifting requests are not handled on priority where many people faced such issues and new connections are on the top priority thats really bad i have raised my ticket on 28th with zero support from the team.
Avinash jha (@Er_Avinashjha) reported 8 minutes ago
Hi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.
HAMZA EQUBAL (@EqubalHamza) reported 14 minutes ago
1/1 Worst experience with @ACTFibernet. Raised shifting request on 30 Apr, promised resolution by 2 May, but still no action and no proper response from the support team. Evry day a new excuse, but no accountability. This kind of service is unacceptable for working professionals
Yoh (@venith_k99094) reported 18 minutes ago
@ACTFibernet I’ve requested for accrue t closure 10 days back. Still the ticket is open. The internet issue cannot be fixed by technician cause of power junction and electricity issues from nearby building. Close this account. Ticket Id: SR10180116635664
Proud Indian - contribute for change (@Indiavictimhome) reported 18 minutes ago
@ACTFibernet @tamilhollywood2 Agree. Very poor service. The technician doesn't even bother to revert on WhatsApp or call. Customers are made to feel like begger. Pathetic.......
Mirror (@dezendev) reported 18 minutes ago
@ACTFibernet Please let me know if you can't do I have other providers, I have bought a static IP with you and I am troubled with the down time there Very bad service, please fix or let me know if I should cancel my connection
akshath.k.r (@akshathkr) reported 19 minutes ago
@ACTFibernet Again internet issue, this is happening every month atleast once and and this is the 2nd time in this week. I am tired raising the complaints everytime. I need the refund of what I have paid I prefer moving to other service provider. Worst services from ACT.
jyotirmaya sharma (@jyotirmaya56051) reported 19 minutes ago
@ACTFibernet is slipping badly. It has been more than 24 hours and there is no sign of their services being restored. Is it time to move on to another service provider? I think most certainly.
Maniveer Baradi (@ManiveerBaradi) reported 20 minutes ago
@ACTFibernet I'm formally demanding: ✅ Installation within 24 hrs ✅ The 1 free month as promised ✅ Named senior contact owning the issue. Otherwise this goes to TRAI, the Consumer Helpline (1915), and a chargeback. Your move. (7/7)
Harsh D Ranjan (@HarshDRanjan1) reported 23 minutes ago
@deathflash_xyz @ACTFibernet They take 3 hours to just start your connected after installation super slow response