ACT

ACT Outage Report in Kolkata, West Bengal

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kolkata, West Bengal 02/28/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

  • INBA_123 INBA RAJA (@INBA_123) reported from Kolkata, West Bengal

    @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

  • SayanMaity2508 Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Vamshii_krish Vamshi krishna kengarla🇮🇳 (@Vamshii_krish) reported

    @ACTFibernetHYD @ACTFibernet Service request number is SR10177080413574 Please look into the this. This is taking longer than the expected.

  • JeevanSinghaa Jeevan Singha (@JeevanSinghaa) reported

    @ACTFibernet @ACTFibernet what's the update on this? Half of my lane has a connection and half of us don't. Not sure why it is that the other half is suffering. Also what's the status of my compensation for complete month that I had no internet? My internet is down since 19th. #ACTFIBER

  • praveenbohra24 Praveen Bohra (@praveenbohra24) reported

    @ACTFibernet It's already 5 days request given for disconnection no action n repayment. Logged consumer form complaint. "Your Grievance has been successfully lodged and your docket number 7828952"

  • RaghuTechWiz Raghu (@RaghuTechWiz) reported

    @ACTFibernet your customer support is absolutely pathetic! I raised a ticket 3 days ago and it’s still unresolved. Even after escalating to customer care, nothing is moving forward. Worst service experience ever!

  • VillainVinay Vinay (@VillainVinay) reported

    @ACTFibernet i am paying approx 6000 but they said I have to purchase a new one.if you can't fix it ,please tell your customer in beginning that if any router issue then customer has to pay.i am stopping your services thank you for bad customer service.

  • VillainVinay Vinay (@VillainVinay) reported

    @ACTFibernet I have reported internet issue ,engineer came and confirmed it's router issue,he is saying it's out of warranty .if you will take 200 mbps plan will give you new router otherwise I have to purchase.why it's not been told that router will be not replaced.

  • sreekar939 Sreekar (@sreekar939) reported

    @ACTFibernet please resolve the internet issue in manikonda hyderabad. It's been 4 days with no internet and no one is responding to calls.

  • usufrahil Yousuf Mohammed🏹🇮🇳 (@usufrahil) reported

    @ACTFibernet It's Day - 3 of no internet @ACTFibernet, your app doesn't even give any ETR /ETA. when to expect the service to restore??

  • Krishnmurthy_av Av Krishna murthy (@Krishnmurthy_av) reported

    Hi @ACTFibernet, your network is consistently inconsistent and it's availability is unpredictable. I cannot rely on it and could not plan anything before and is impacting almost every week. I regret that I have a act subscription. No customer response, the app is not useful.

  • vipertweetz Spitsvenom (@vipertweetz) reported

    @ACTFibernet @ACTFibernet Stop being scriptic. Looks at my complaint history of frequent internet disconnection and give me the refund. Period.