ACT outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Amritanshu singh (@amriitmanthan) reported 10 minutes ago from Hāora, West Bengal

  @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

• 
  Sayan Maity (@SayanMaity2508) reported 32 minutes ago from Kolkata, West Bengal

  @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

• 
  INBA RAJA (@INBA_123) reported 56 minutes ago from Kolkata, West Bengal

  @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anurag (@anurag_abk) reported 3 minutes ago

  @ACTFibernet And after 30Hrs wifi services are restored thanks. Funny part is I got call from ACT technician saying this is regarding issue you posted on X. Seems they did not care about the ticket I raised until they saw this on X. Thanks.

• 
  Chandru Anirudh (@ChandruAnirudh1) reported 3 minutes ago

  @ACTFibernet and can u tell the local engineers and senior engineer to fix the issue soon it means so long since internet is gone tel them to fix the internet issue soon and can I get a call form ur manager

• 
  Rudy 𐤊 (@Rudy14112222) reported 4 minutes ago

  @ACTFibernet @ACTFibernet not required I have already called your customer care and canceled and asked to refund Pathetic experience being my first experience

• 
  Praveen Subramani (@PraveenSub51203) reported 4 minutes ago

  @ACTFibernet Another ticket: SR10379907146294. Worst service. Raised a complaint last Wednesday, 6 days later here we go again. People have better things to do than chase support. Fix this ASAP.

• 
  Narendar (@killuanaren) reported 7 minutes ago

  @ACTFibernet 24hrs past payment, no one has contacted me even customer support is having technical problemsit seems. No one Didn't expect this from ACT

• 
  Explore The (@RajendraChim) reported 8 minutes ago

  @ACTFibernet Day 4th Still fiber net not working

• 
  Umesh Rege (@frowzzy) reported 12 minutes ago

  @TheSunilMittal @airtelindia you must learn customer service and support from @ACTFibernet ... internet is down for >24h and still no resolution in sight...really pathetic service

• 
  Vishal Kukreja (@Cooltechvishal) reported 13 minutes ago

  I paid you until 19th of April 2026, why my services are disconnected ?? You guys are making fool and looting customer's money by blackmailing me. I will never let you go like this. @ACTFibernet

• 
  Senthil (@Tech_Senthil) reported 14 minutes ago

  @ACTFibernet Thanks. The issue was explained as loose contact in the DB box- for the nth time. Small issue causes frequent outages.

• 
  Aswin (@Aswin657939) reported 15 minutes ago

  @ACTFibernet Aknowledged my billing waiver request but CLOSED the ticket without resolution. This is a clear case of unfair billing and negligence. Account ID: [101772674581] I will escalate this to TRAI and the National Consumer Helpline.#ACTFibernet #UnfairBilling #PoorService