ACT outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Sayan Maity (@SayanMaity2508) reported 3 minutes ago from Kolkata, West Bengal

  @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

• 
  Amritanshu singh (@amriitmanthan) reported 48 minutes ago from Hāora, West Bengal

  @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

• 
  INBA RAJA (@INBA_123) reported 55 minutes ago from Kolkata, West Bengal

  @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dinkar Singh (@dinkarsinghh) reported 53 seconds ago

  @ACTFibernet Am a working professional and really needed that,l. So sad to see this service in hyderabad. Regarding feasibility it's so sad

• 
  Pooja Sharma (@Pooja_1428) reported 2 minutes ago

  @ACTFibernet My Ac No: 110637323329 (Shakarpur, Delhi) Service stopped in June 2025 but I already paid ₹2828 for 3 months. Router returned in Aug 2025. Still no refund after 10+ months & 50+ follow-ups. Getting repeated calls for router return. This is harassment. #ACTFibernet

• 
  Senthil (@Tech_Senthil) reported 2 minutes ago

  @ACTFibernet Thanks. The issue was explained as loose contact in the DB box- for the nth time. Small issue causes frequent outages.

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 13 minutes ago

  It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

• 
  dinkar Singh (@dinkarsinghh) reported 14 minutes ago

  @ACTFibernet Am literally surprised 😡 @ACTFibernet . please restore my service by activating it. Already all bills are paid. Then why it is discontinued. Some engineer of yours have provided wrong info to the ticket and without getting customer confirmation you have discontinued the service

• 
  Rahuul Panda (@rahuulpanda) reported 14 minutes ago

  @ACTFibernet Hi Team, could you let me know who confirmed that the speed issues are fully resolved? Neither has anyone visited the premises yet and neither any technician has resolved the issue.

• 
  GK (@Gana_81) reported 17 minutes ago

  @ACTFibernet Is the issue resolved?

• 
  Sampark Setia (@TheInvisibleH10) reported 19 minutes ago

  @ACTFibernet Pathetic service, no response. Your ACT Fibernet Ticket no: SR11079848672734 has been registered. Our team will ensure fastest possible action

• 
  Harsha_vardhan.exr (@Harshav08181997) reported 22 minutes ago

  Still no Response from @ACTFibernet No update from App, no call from customer care Such a worst experience from @ACTFibernet

• 
  Sunil Prem (@sunilpremts) reported 23 minutes ago

  @ACTFibernet Still waiting for a resolution.