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ACT outages and service status in Kolkata, West Bengal

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent ACT outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 2 months ago
Kolkata Internet 4 months ago

Community Discussion

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ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • INBA_123
    INBA RAJA (@INBA_123) reported from Kolkata, West Bengal

    @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

  • SayanMaity2508
    Sayan Maity (@SayanMaity2508) reported from Kolkata, West Bengal

    @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

  • amriitmanthan
    Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    @ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!

  • venkatepm
    Venkat (@venkatepm) reported

    Hi Act sevice is very very worst in my life I paid and got connection for 6+1 from June to December Now app asking pay some amount and disconnected my service @ACTFibernet

  • brahmmajoshi
    Sridhar Joshi (@brahmmajoshi) reported

    @ACTFibernet It is a torture to traverse your IVR and reach a human agent. And another torture repeating the entire story again and again. Please resolve my connection issue asap.

  • hahmad71
    Haris (@hahmad71) reported

    Hi @ACTFibernet raised a shifting request its been 3 days and i only got call once and after that i can not track no support from customer care . SR10281594328104 Its always you just wait for few hours. My work is affected heavily and there is ZERO accountability. Disconnecting

  • dineshrtvt
    Dinesh (@dineshrtvt) reported

    @ACTFibernet @ACTFibernet what’s the ETA for completing this reconnection, I still face rudeness from customer support in order to connect with escalation team

  • TweetToMahesh
    Máhesh (@TweetToMahesh) reported

    @ACTFibernet customer care executive so Arrogant, Egoistic and they behaving as if they don't need customer and customer needs them.. Shame on you @ACTFibernet .. Why Independence Day offer is going on when your customer representative telling not to opt.. 😡🤬

  • paalpayasam
    Mailsami (@paalpayasam) reported

    @JioCare This is really a joke. If you look at our service request history you would know, we used to raise multiple tickets for frequent disconnection on weekly basis. We have moved to @ACTFibernet. I urge you to disconnect immediately and refund the security deposit at the earliest.

  • riceofsushi
    Haiku (@riceofsushi) reported

    @ACTFibernet The issue is still not solved. How much longer will it take for you resolve the issue? Since our new connection, we have been having at least one issue every month. Why? We are seriously considering shifting to @airtelindia

  • seeker0321
    Seeker (@seeker0321) reported

    @ACTFibernet @ACTFibernet I called and told support I don't need connection anymore, I'm going with other provider, help me to get my refund ASAP.

  • Bnr7658
    BNR (@Bnr7658) reported

    @ACTFibernet Internet has been completely down since yesterday, severely disrupting work. Ticket #SR10181621951904 is open, but there is no update or technician visit scheduled yet. Please escalate and send a field engineer immediately!