ACT outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  INBA RAJA (@INBA_123) reported 37 minutes ago from Kolkata, West Bengal

  @ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet

• 
  Amritanshu singh (@amriitmanthan) reported 41 minutes ago from Hāora, West Bengal

  @ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.

• 
  Sayan Maity (@SayanMaity2508) reported 56 minutes ago from Kolkata, West Bengal

  @TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vinay Kulkarni (@vinkulkarni83) reported 6 minutes ago

  @ACTFibernetHYD @ACTFibernet kindly have your customer support team stop giving blank calls, The latest one came from 91-1409321511, upon answering heard an agent breathing for a second and hanging up (usual practice from a long time)

• 
  Chandru Anirudh (@ChandruAnirudh1) reported 7 minutes ago

  @ACTFibernet Still how long is needed for uh ppl u guys not replying in message nor mail worst service giving dummy reasons same dialogue who hired uh ppl can I get a call from ur senior manager escalate the issue and I need a call now

• 
  Chandan kesarkar (@Chand_LvNvrDies) reported 9 minutes ago

  @ACTFibernet I hve raised a ticket for slow internet bt post that there has been no internet since 12+ hours now. I dnt know what understanding or troubleshootng is being done by disabling the internet as I'm constantly getting no internet so far Hope u understnd criticality

• 
  user636811 (@user21098) reported 13 minutes ago

  @ACTFibernet Hi, I’ve received no proper response. On today’s call, your team denied the router & support promised earlier. I requested cancellation 2 days ago but it was closed without resolution. Cancel my plan effective 10-04-26 and process a full refund before renewal.

• 
  Viraansh (@ViraanshB) reported 13 minutes ago

  @gayatri008_16 @ACTFibernet Broadband is not as your mobile network Some times if any lines disconnected it takes time to fix Always it can't be fixed in 1 hour or 2

• 
  Suresh (@IMSuresh_Dreams) reported 13 minutes ago

  @ACTFibernet again Internet went down it’s not 24 hours yet yesterday seems you guys have fixed the issue now again it went down , can we know exactly what’s going on ?? Day by day service is getting below average

• 
  Rudy 𐤊 (@Rudy14112222) reported 15 minutes ago

  @Srikar84205612 @ACTFibernet I just called @ACTFibernet customer care and placed cancellation and refund request due to the same awful service

• 
  M̷o̷h̷a̷m̷m̷e̷d̷ ̷i̷n̷a̷y̷a̷t̷h̷ ̷q̷u̷a̷d̷r̷i̷ (@MohammediQuadri) reported 16 minutes ago

  @ACTFibernet *Service Alert!* Hi MOHAMMED AZIZULLAH SHAH QUADRI Your ACT Fibernet service is heading for *Disconnection* as your bill is Overdue. Account No:101004471906 Meanwhile you are trying to resolve the issue and no response in Dm..its literally disappointing service #worst #service

• 
  user636811 (@user21098) reported 17 minutes ago

  @ACTFibernet renews tomorrow. I tried to cancel 2 days back but you team cancelled that request saying we will solve the issue but today they denied Hence cancel my plan effective today and refund the amount paid for the subscription

• 
  Shashank Shekhar (@shashank24ten) reported 17 minutes ago

  This level of service is unacceptable. Strongly urge residents in Aparna societies in Hyderabad Nallagandla area to consider alternatives like Pioneer. @ACTFibernet please fix this ASAP!