ACT outages and service status in Kolkata, West Bengal

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Full Outage Map

ACT generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Jul 6, 8:16 PM GMT+5:30.

Internet (100%)

The latest reports from users having issues in Kolkata come from postal codes 700001 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
Jul 9, 11:50 PM GMT+5:30	0	0
Jul 10, 12:10 AM GMT+5:30	0	0
Jul 10, 12:30 AM GMT+5:30	0	0
Jul 10, 12:50 AM GMT+5:30	0	0
Jul 10, 1:10 AM GMT+5:30	0	0
Jul 10, 1:30 AM GMT+5:30	0	0
Jul 10, 1:50 AM GMT+5:30	0	0
Jul 10, 2:10 AM GMT+5:30	0	0
Jul 10, 2:30 AM GMT+5:30	0	0
Jul 10, 2:50 AM GMT+5:30	0	0
Jul 10, 3:10 AM GMT+5:30	0	0
Jul 10, 3:30 AM GMT+5:30	0	0
Jul 10, 3:50 AM GMT+5:30	0	0
Jul 10, 4:10 AM GMT+5:30	0	0
Jul 10, 4:30 AM GMT+5:30	0	0
Jul 10, 4:50 AM GMT+5:30	0	0
Jul 10, 5:10 AM GMT+5:30	0	0
Jul 10, 5:30 AM GMT+5:30	0	0
Jul 10, 5:50 AM GMT+5:30	0	0
Jul 10, 6:10 AM GMT+5:30	0	0
Jul 10, 6:30 AM GMT+5:30	0	0
Jul 10, 6:50 AM GMT+5:30	0	0
Jul 10, 7:10 AM GMT+5:30	0	0
Jul 10, 7:30 AM GMT+5:30	0	0
Jul 10, 7:50 AM GMT+5:30	0	0
Jul 10, 8:10 AM GMT+5:30	0	0
Jul 10, 8:30 AM GMT+5:30	0	0
Jul 10, 8:50 AM GMT+5:30	0	0
Jul 10, 9:10 AM GMT+5:30	0	0
Jul 10, 9:30 AM GMT+5:30	0	0
Jul 10, 9:50 AM GMT+5:30	0	0
Jul 10, 10:10 AM GMT+5:30	0	0
Jul 10, 10:30 AM GMT+5:30	0	0
Jul 10, 10:50 AM GMT+5:30	0	0
Jul 10, 11:10 AM GMT+5:30	0	0
Jul 10, 11:30 AM GMT+5:30	0	0
Jul 10, 11:50 AM GMT+5:30	0	0
Jul 10, 12:10 PM GMT+5:30	0	0
Jul 10, 12:30 PM GMT+5:30	0	0
Jul 10, 12:50 PM GMT+5:30	0	0
Jul 10, 1:10 PM GMT+5:30	0	0
Jul 10, 1:30 PM GMT+5:30	0	0
Jul 10, 1:50 PM GMT+5:30	0	0
Jul 10, 2:10 PM GMT+5:30	0	0
Jul 10, 2:30 PM GMT+5:30	0	0
Jul 10, 2:50 PM GMT+5:30	0	0
Jul 10, 3:10 PM GMT+5:30	0	0
Jul 10, 3:30 PM GMT+5:30	0	0
Jul 10, 3:50 PM GMT+5:30	0	0
Jul 10, 4:10 PM GMT+5:30	0	0
Jul 10, 4:30 PM GMT+5:30	0	0
Jul 10, 4:50 PM GMT+5:30	0	0
Jul 10, 5:10 PM GMT+5:30	0	0
Jul 10, 5:30 PM GMT+5:30	0	0
Jul 10, 5:50 PM GMT+5:30	0	0
Jul 10, 6:10 PM GMT+5:30	0	0
Jul 10, 6:30 PM GMT+5:30	0	0
Jul 10, 6:50 PM GMT+5:30	0	0
Jul 10, 7:10 PM GMT+5:30	0	0
Jul 10, 7:30 PM GMT+5:30	0	0
Jul 10, 7:50 PM GMT+5:30	0	0
Jul 10, 8:10 PM GMT+5:30	0	0
Jul 10, 8:30 PM GMT+5:30	0	0
Jul 10, 8:50 PM GMT+5:30	0	0
Jul 10, 9:10 PM GMT+5:30	0	0
Jul 10, 9:30 PM GMT+5:30	0	0
Jul 10, 9:50 PM GMT+5:30	0	0
Jul 10, 10:10 PM GMT+5:30	0	0
Jul 10, 10:30 PM GMT+5:30	0	0
Jul 10, 10:50 PM GMT+5:30	0	0
Jul 10, 11:10 PM GMT+5:30	0	0
Jul 10, 11:30 PM GMT+5:30	0	0
Jul 10, 11:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent ACT outage reports came from the following cities: Kolkata.

City	Problem Type	Report Time
Kolkata	Internet	4 days ago
Kolkata	Internet	2 months ago

Community Discussion

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ACT Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

Amritanshu singh (@amriitmanthan) reported 27 minutes ago from Hāora, West Bengal
@ACTFibernet hello team, My internet is down from yesterday evening. I tried to connect with you over call but after 10 minutes the call is disconnecting automatically. Waiting for such a long time and not able to share the problem faced doesn't resolve my issue.
INBA RAJA (@INBA_123) reported 37 minutes ago from Kolkata, West Bengal
@ACTFibernet Kindly start your service in Kolkata. People are saturated with one of the worst network called Alliance. Everyone one wanting for a standard, customer friendly, fast WiFi network. #ACTFibernet
Sayan Maity (@SayanMaity2508) reported 58 minutes ago from Kolkata, West Bengal
@TechnologyJock @ACTFibernet Oh lol that's true just like their Network frequently sucks 😂😂

ACT Issues Reports

Latest outage, problems and issue reports in social media:

SUVOBRATA MUKHERJEE (@suvobratam) reported 2 minutes ago
@ACTFibernet @ActfiberC I kindly ask that you cancel the existing refund ticket and prioritize the installation at my location as soon as possible. All my details are already on file with your team. I look forward to your swift response and confirmation of the technician's visit.
gaurav jotriwal (@gaurav_jotriwal) reported 5 minutes ago
Extremely frustrated with @ACTFibernet in Hyderabad! My broadband has been completely down since Friday night. I raised a complaint on Saturday and was repeatedly assured it would be fixed — first within 1-2 hours, then by Sunday 1 PM.
Hanu Rao (@HanuRaoG) reported 11 minutes ago
@ACTFibernet Ticket no: SR10681098288604. Internet is not working from morning, Could you please assign this ticket to someone. No response from support team when I called them.
@FactFighter_ (@MylifeMyrule851) reported 11 minutes ago
@ACTFibernet strongly disappointed with this act fiber. Raised shifting request 30 days ago ticket hs closed without fixing the issue and trying to reach out multiple times but no technicians available. I really don't know how the network is handling by them. #donotrecommend
Sharath (@thisissharath) reported 15 minutes ago
@ACTFibernet Please ensure that you get me a resolution today. I can’t operate like this for five days. You are forcing me to reconsider the decision of staying with ACT.
Suresh Nambiar (@suresh30oct) reported 17 minutes ago
@ACTFibernet @kiran_nadella Hello @ACT Fibernet There is serious disruption of Internet service in Brookfield Sraddha silver apartment for the last three days and the customer care is not responding
Prashant Kumar (@Prashan39394527) reported 18 minutes ago
@ACTFibernet Still waiting for the callback!! If you cannot provide the service then please let me know and refund the amount with a penalty.
Madhav Vasanth (@tisismadhav) reported 19 minutes ago
@ACTFibernet Please stop assigning my complaints to the same technician gokul and have a senior engineer inspect the issue. This experience has completely ruined my confidence in ACT’s customer service. ACT Account: 103748970135,
Subbaraman R (@Rsram1950) reported 21 minutes ago
@ACTFibernet Times have changed and the present administration and staff decided to shut down the organization by simply driving out the long standing customers out by faulty service and never caring for them. 👏🏻👏🏻👏🏻
Kiran Surya Nadella (@kiran_nadella) reported 25 minutes ago
@ACTFibernet serious interruption of service and second time in last one week. No proper ownership and it’s been harassment by Act company. @TRAI @DoT_India