ACT outages and service status in Gwalior, Madhya Pradesh

Problems in the last 24 hours in Gwalior, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gwalior, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Gwalior, Madhya Pradesh

Latest outage, problems and issue reports in Gwalior and nearby locations:

• 
  Pankaj Sharma (@parkytheartist) reported 13 minutes ago from Gwalior, Madhya Pradesh

  Did any service provider provides fibernet service in GWALIOR 474006 area. @Airtel_Presence @airtelindia @JioCare @JioCare @jio @Idea @VodafoneIN @ACTFibernet @BSNLCorporate

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ritu (@Rituut1) reported 7 minutes ago

  @ACTFibernet Your service has been extremely disappointing. My WiFi has not been working since yesterday almost 24 hours now and no technician has been assigned. There is no way to reach support or even get an update. This is not the first time Account No: 118743660976

• 
  SRKriz (@srkriz26) reported 11 minutes ago

  @ACTFibernet @FiberAct How do I talk to agents on Help? I get only automated responses and i responses? @AshwiniVaishnaw Ji there shud be an option for all contact centers to allow customers to chat with humans. Even after paying money, we are forced for this #bullshit

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 11 minutes ago

  It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

• 
  Sanjay (@SanjaySampath7) reported 12 minutes ago

  @ACTFibernet Broadband connection down since yesterday. After raising complaint I received SMS saying it would be fixed by 9 PM but it was not resolved. This morning I received another SMS extending the ETA to 1 PM. Really disappointed and no communication from the engineer.

• 
  Panchali Das (@PanchaliDas4) reported 13 minutes ago

  @ACTFibernet This is repeated time and again. No accountability for resolution time

• 
  Aruna (@nuts_cracks) reported 13 minutes ago

  @ACTFibernet Hello, there's an issue with my wifi , I expect as quick a resolution just like how you keep sending me payment reminders of at least 3/day!!How can your connection have an issue every week???

• 
  Prafulla ✨ (@Prafulla98) reported 20 minutes ago

  @ACTFibernet this is pathetic, internet has been down since 3 hours and the ticket guy says it will be up tomorrow?

• 
  Chandru Anirudh (@ChandruAnirudh1) reported 21 minutes ago

  @ACTFibernet and can u tell the local engineers and senior engineer to fix the issue soon it means so long since internet is gone tel them to fix the internet issue soon and can I get a call form ur manager

• 
  Harsh Vardhan Ladha (@harshvladha) reported 21 minutes ago

  Extremely worse service by @ACTFibernet Its been two weeks since i requested to shift connection, now its been 3 days for requesting disconnection. They are not working

• 
  Yashank Bharti (@yashank20001) reported 29 minutes ago

  @ACTFibernet Half the day gone and still zero action. Your technicians clock out by 7-8 PM, so every minute wasted now means another day of waiting. Why is the ground team MIA? FIX THIS. Ref No: SR110797281166