ACT outages and service status in Gwalior, Madhya Pradesh

Problems in the last 24 hours in Gwalior, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gwalior, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Gwalior, Madhya Pradesh

Latest outage, problems and issue reports in Gwalior and nearby locations:

• 
  Pankaj Sharma (@parkytheartist) reported 33 minutes ago from Gwalior, Madhya Pradesh

  Did any service provider provides fibernet service in GWALIOR 474006 area. @Airtel_Presence @airtelindia @JioCare @JioCare @jio @Idea @VodafoneIN @ACTFibernet @BSNLCorporate

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eng Tan (@EngTan7) reported 3 minutes ago

  @ACTFibernet Paid ₹8,476 on Aug 23 for 6 months to upgrade from 75 Mbps to 400 Mbps. 5 days later, the plan is still not upgraded. I’m being charged for the new plan while receiving the old service. No proper update from ACT. Extremely disappointing.

• 
  Rahul Panda (@rahuulpanda) reported 3 minutes ago

  @ACTFibernet @rishdxtp Hi @ACTFibernet do we have any updates on this SR. While I do understand that issues could arise at times, but repetitive issues with your network or services raises questions on the trustworthiness and quality of service. Further, I advise escalated support to look as this case.

• 
  yogesh sherman (@yogeshsherman) reported 5 minutes ago

  @ACTFibernet @ACTFibernet so insteas of providing me the second mesh router as they mentioned in their pamphlet, their way of resolution is to put person incharge of printing pamphlet on phone denying it. Pathetic

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 5 minutes ago

  @ACTFibernet I spoke to your customer care guys and explained the box already is there, I think there is a short due to lightning and you guys need to come to my house to actually physically fix it. There was supposed to be a visit today in the 1st half, but I have not heard anything yet

• 
  Vansh (@vansh_bajaj11) reported 8 minutes ago

  @ACTFibernet Internet, not working since 24 hours No service provided text immediately else I will remove the connection

• 
  nobody (@yudish_dsy) reported 14 minutes ago

  @ACTFibernet SR10381745646584 - day 2 of asking the best support team to resolve my issue which usually takes 4 hours to be solved, it seems once you are an old customer the treatment is different

• 
  Krishnakanth Sabnekar (@ksabnekar) reported 16 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernet It’s been over 3 hours without internet, severely disrupting work from home. Very disappointed with the lack of proper resource management in our area to restore service quickly, leaving customers waiting for hours. Please resolve this ASAP!

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 18 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  chinnikrishnan (@vchinnikrishnan) reported 20 minutes ago

  @ACTFibernet Latest SR10381740313674 is this.. Please let me know how much service waiver are you giving me

• 
  Manisha Sharma (@ManiManisha) reported 22 minutes ago

  @ACTFibernet It’s been 15 days since I paid for a 6-month plan upgrade, yet neither my plan has been upgraded nor have I received the promised routers. I’m calling support daily and only hear “tomorrow.” How long should a customer keep chasing after paying in full?