ACT outages and service status in Gwalior, Madhya Pradesh

Problems in the last 24 hours in Gwalior, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gwalior, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Gwalior, Madhya Pradesh

Latest outage, problems and issue reports in Gwalior and nearby locations:

• 
  Pankaj Sharma (@parkytheartist) reported 53 minutes ago from Gwalior, Madhya Pradesh

  Did any service provider provides fibernet service in GWALIOR 474006 area. @Airtel_Presence @airtelindia @JioCare @JioCare @jio @Idea @VodafoneIN @ACTFibernet @BSNLCorporate

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramjee Madina (@ramjee_rm) reported 6 minutes ago

  @ACTFibernet @ACTFibernet let me know the process for termination of your services. Or else you will see a proper public grievance . The worst support ever seen. You have to pay the penalty for taking the amount upfront and this is big scam.

• 
  Satadru Deb (@1400MicroGrams) reported 9 minutes ago

  I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.

• 
  Praveen Ram (@praveenram1983) reported 12 minutes ago

  @ACTFibernet my client wanted a internet connection so I recommended you, the sales guy pressured them to make the payment ASAP. Till date no connection has been given and giving only excuses. My client wants a reimbursement as he wants to cancel.

• 
  Hellblaze (@lonewolf9029) reported 12 minutes ago

  Got the new connection last Sunday & 2 days later on Tuesday evening the internet went down. Raised the ticket with you but till now there is no update. Customer support kept on saying to wait for 1 hour but i see no end to this. SR11081169000614 @ACTFibernet

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 13 minutes ago

  The internet has been cut twice in the last five days. The complaint mechanism in the Act app is not working efficiently. However, the Twitter team is responding well. Please send your team immediately to rectify the issue. SR10381276165184 @ACTFibernet

• 
  Sachin Gogia (@runthusiast) reported 14 minutes ago

  @ACTFibernet Don’t reply like a bot and find a human who will do something to actually fix the issue.

• 
  Ramjee Madina (@ramjee_rm) reported 15 minutes ago

  @ACTFibernet When I will get resolution

• 
  Sampath PSPK (@SampathPSPK_) reported 15 minutes ago

  @ACTFibernet I don't want your worst service. Cancel and refund the amount now. It's very disgusting. How much should we wait? You guys promised that installation will be done Yesterday only. You still replying which Is useless. Just tell me will it be done or not ? Or cancel it and refund.

• 
  Ishwar Achanta (@ishwarachanta) reported 18 minutes ago

  @ACTFibernet what gives? No response to repeated complaints on disruption at Egmore, Chennai! Calls to customer svc being cut off @trai @dot

• 
  Prajwal P (@theprajwalp3722) reported 22 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.