ACT Outage in Gunadala, Krishna, State of Andhra Pradesh

@ACTFibernet respected sir I was immpassionce.....saw you in the cosumer court. I never see this worst network

@ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.

Dear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..

@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏

Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.

@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT

@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE

@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT

@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend

@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.

This is terrible, isn't it? @ACTFibernet

@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.

@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.

Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..

@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!

@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur

@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet

@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen

@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks

@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.

@ACTFibernet Sorry to. Bother you, looks like no one called my alternative number and still internet is not working. I understand this could be because of the rains but if some one can take a look it would be nice

@ACTFibernet I get calls from your “technical team” at 10PM asking “what is the issue?” This is the level of incompetence you have — when your “tech team” called in the day and acknowledged an issue at your end and now, it’s back to square one.

@ACTFibernet Issue remains unresolved. Technician unwilling to work and customer care Mr Venkat S offered disconnection and refund of the paid amount. Atleast lets c if ur refund as promised. Else your refund work will be as pathetic as your technical skills. #actbroadband #ACTbb #telecoms

@ACTFibernet Team, it's been 2 days am waiting for the internet to be setup. Your tech team is happily ignoring my calls also .anyone wants to intervene and fix this lathargic support ? Or is this how ACT works ?

@ACTFibernet It has been rectified now. Thank you. Please ensure you maintain consistent service. Dont force customers to unnecessarily switch. Neither do we nor you want that to happen

@ACTFibernet #actbroadband frequent network failures. Think before you opt for this ISP

@ACTFibernet I was informed the issue will be resolved before 9pm today. Its almost 9pm. Waiting to see any resolution of grievance or jus FALSE PROMISES!!. If unable to resolve pay back my MONEY

@ACTFibernet If you go with their service, you will definitely “feel the disadvantage” Pathetic service with lousy service engineers!

@JioCare Ayyo! Didn't you read my tweets. I'm not interested in Jio Fiber anymore. I have moved to @ACTFibernet already because of irresponsible service by Jio Now, I need to return and get the refund for the modem. Where should I submit it?

@ACTFibernet your customer service don’t seem to care about customer issues. No support available as it’s a Saturday!!! You guys are in wrong business I guess!!