ACT outages and service status in Ghāziābād, Uttar Pradesh

Problems in the last 24 hours in Ghāziābād, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ghāziābād, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Ghāziābād, Uttar Pradesh

Latest outage, problems and issue reports in Ghāziābād and nearby locations:

• 
  M V NITHIN (@mvnithin49) reported 2 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!

• 
  Long Live Hindustan 🇮🇳 (@Voice_4_India) reported 14 minutes ago from Greater Noida, Uttar Pradesh

  @Chaiti @ACTFibernet @Cheatedbuyer Beloved daughter getting annoyed too early. Well beginning is Half done, but here @ACTFibernet failing obligation. Terribly bad customer service #actfibernet care service. Right step well done

• 
  Chandan Chattaraj (@CChattaraj) reported 15 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center

• 
  Chandan Chattaraj (@CChattaraj) reported 27 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet please resolve my problem SR11043091013922 , have been following up

• 
  Sumeet Saurabh (@sumeetsaurab) reported 29 minutes ago from Noida, Uttar Pradesh

  Really poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ganesh Natarajan (@GaneshNataraja5) reported 7 minutes ago

  If it's not resolved, please cancel my plan . I ll go ahead with other fiber net @ACTFibernet

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 12 minutes ago

  Dear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???

• 
  Prashanth (@prasanthkannan) reported 13 minutes ago

  SR10381217264834 this is the second time in less than 24hrs to raise ticket for internet disruption. Very bad experience @ACTFibernet

• 
  abhishek sharma (@abhisheku73) reported 17 minutes ago

  @ACTFibernet is useless.... Find a better service provider.... @DoT_India @JM_Scindia do something this? Does the Indian consumer have any voice or not?

• 
  Prajwal P (@theprajwalp3722) reported 20 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  Saran (@charts_TA101) reported 21 minutes ago

  How difficult u made to reach a customer support executive This is not how consumer business should be!! Request a call back regarding my service request SR10281076258094 @ACTFibernet

• 
  Manish Periwal (@mperiwal14) reported 22 minutes ago

  @ACTFibernet My work is hampered. Fix it asap

• 
  MJ (@martiinwrites) reported 23 minutes ago

  @ACTFibernet My call to customer care is getting failed . if you don’t refund the ACT due in the screenshot ( attached in previous tweet) , sorry I have no other choice.. i have to escalate this to ACT CeO in LinkedIn..

• 
  Yuvaraja (@Yuvanames) reported 27 minutes ago

  @ACTFibernet How can ACT disconnect the internet of a customer with an active, fully paid plan and give that connection to someone else? Who authorized this? This is completely unacceptable and a misuse of customer service.

• 
  Nandha Kumar Krishnan (@nandhasa1986) reported 28 minutes ago

  @THE_INDRA_KUMAR @ACTFibernet If you call to customer care they respond with all sweet words. Better to drop mail for proof from our end for tracking, additionally we can raise customer dispute.