ACT Outage Report in Greater Noida, Gautam Buddha Nagar, Uttar Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Greater Noida, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Greater Noida and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Greater Noida, Uttar Pradesh
Latest outage, problems and issue reports in Greater Noida and nearby locations:
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Long Live Hindustan 🇮🇳
(@Voice_4_India) reported
from
Greater Noida, Uttar Pradesh
@Chaiti @ACTFibernet @Cheatedbuyer Beloved daughter getting annoyed too early. Well beginning is Half done, but here @ACTFibernet failing obligation. Terribly bad customer service #actfibernet care service. Right step well done
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M V NITHIN
(@mvnithin49) reported
from
Noida, Uttar Pradesh
@ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!
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Chandan Chattaraj
(@CChattaraj) reported
from
Noida, Uttar Pradesh
@ACTFibernet please resolve my problem SR11043091013922 , have been following up
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Chandan Chattaraj
(@CChattaraj) reported
from
Noida, Uttar Pradesh
@ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
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Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
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Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
-
Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
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Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
-
Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response