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ACT

ACT outages and service status in Greater Noida, Uttar Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Greater Noida, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Greater Noida, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Greater Noida, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Greater Noida, Uttar Pradesh

Latest outage, problems and issue reports in Greater Noida and nearby locations:

  • Voice_4_India
    Long Live Hindustan 🇮🇳 (@Voice_4_India) reported from Greater Noida, Uttar Pradesh

    @Chaiti @ACTFibernet @Cheatedbuyer Beloved daughter getting annoyed too early. Well beginning is Half done, but here @ACTFibernet failing obligation. Terribly bad customer service #actfibernet care service. Right step well done

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • karthic74
    karthicmaniyan (@karthic74) reported

    @ACTFibernet Ticket id : SR10381337998014 . No updates , no replies . For 1 week the service is down . Can’t you interact with customers or update them . Your chatbot gives the same reply . Shame on you guys

  • HarshPatel5940
    Harsh N Patel (@HarshPatel5940) reported

    @ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back

  • Saibrahmam5
    Uday 😛 (@Saibrahmam5) reported

    Dear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported

    @ACTFibernet @ACTFibernet from last 48 hours my internet is not working I have given complaint also there is no call back till now

  • Sunshine_Soniya
    SS (@Sunshine_Soniya) reported

    @ACTFibernet But will you be able to resolve the issue by 1 pm today as mentioned in the app? It's been a day without the internet and you think only saying sorry will make things better? How am I suppose to work without the internet?

  • kumaranna
    Kumar Srinivasan (@kumaranna) reported

    @ACTFibernet SR10381401388914 pending from 1st August. Shifting across 2 streets only. Still not resolved. Kindly look into this. Already called customer CARE few times. Nothing’s moving

  • dabir
    P.D 𝕏 (@dabir) reported

    @JioCare Hey Folks, this is not technical issue. Your Finance system has deallocated the plan. They have to authorise it. If this issue is not resolved in 24 hours, I will obtain new connection from @ACTFibernet

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    It takes 50hrs to find out what the issue is, and even longer to rectify. @ACTFibernet your customer retention must be pathetic. Internet is an essential service, clearly @ACTFibernet thinks it is a joke. @officejmscindia

  • Sidharth_74
    Sidharth74 (@Sidharth_74) reported

    @ACTFibernet I got this message, which is false - "We regret to inform you that your ACT Fibernet service has been disconnected due to Leaving City." I am not leaving city, I got fed up with frequent disruptions in service. Further mail says Current Due Amount: 8488.92, due for what??

  • aalaprag
    aalap (@aalaprag) reported

    @ACTFibernet you guys suck, was paying for 150 Mbps plan, got 80 Mbps download speed and 3 Mbps upload speed consistent fluctuations around these for the last 2 months, no solutions from the local technicians or customer support. Asked to disconnect, I was assured I’ll get a refund prorated basis (customer service rep said this exact thing), but now they are saying you can’t get a refund. I have already moved to a new carrier. Don’t understand how you guys operate. Give **** speed, don’t resolve the issue and then not giving a refund just because. I am going to raise a complain to consumer court for this.