ACT Outage in Greater Noida, Gautam Buddha Nagar, Uttar Pradesh

Really poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?

@ACTFibernet please resolve my problem SR11043091013922 , have been following up

@ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!

@Chaiti @ACTFibernet @Cheatedbuyer Beloved daughter getting annoyed too early. Well beginning is Half done, but here @ACTFibernet failing obligation. Terribly bad customer service #actfibernet care service. Right step well done

@ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center

Hello @ACTFibernet It's irresponsible service from technical support team. My Internet connection has been down since 2 days and the only response I get from the team is that we'll fix it and they keep on extending to escalate the issue. Thanks for wasting 2 office days of mine.

@ACTFibernet Worst service by ACT Whenever EB power goes Wifi also goes. If you're not able to have backup, why you are in service and cheating is? Your ACT Fibernet Ticket no: SR10366542450024 has been registered. Our team will ensure fastest possible action

@ACTFibernet Internet is completely down. Please fix asap. Call - 9677262980

Please provide me with a solution asap. In a period of working from home, it's mandatory to make sure your services are up and running. Please compensate for wasting my 2 full working days This is really unprofessional. @ACTFibernet

@ACTFibernet Very irresponsible service from your field support team. My Internet connection has been down since 2 days and only response I get from the team is we'll fix it and they keep extending. Thanks for wasting 2 full productive office days. @ACTFibernet

@ACTFibernet The person at customer number Naveen has 6 months of experience not bothering about resolving the issue but he is okay if they change the service provider as well, a pathetic way to handle the customer and the issues we are facing, please help it's more than 13 hours now

@ACTFibernet Raised a relocation request a week ago, no response from anyone. You guys don't even have a proper customer care number!!! Do you want me to leave your router and setup in old house?

@ACTFibernet I have contacted your customer care for shifting location and it's been 6days there is no proper resolution given everytime they say they will escalate it waste of time and who will gonna compensate my 5days salary I dint work for 5days pathetic service.

@ACTFibernet Please don’t look at it. Fix it and do so by 7PM. You are fleecing me with your giga plan and it’s backed by poor service - which is what hurts

@ACTFibernet I’ve subscribed your services in BLR for my parents. Poor upload/download speed (less than 1mbps). No service agent to talk to. SR10266541433104 … if you can’t fix this by 7PM, I’m moving to another ISP