ACT outages and service status in Dramapur, Goa

Problems in the last 24 hours in Dramapur, Goa

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dramapur, Goa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Dramapur, Goa

Latest outage, problems and issue reports in Dramapur and nearby locations:

• 
  Gurl Fawkes (@5hradha) reported 4 minutes ago from Pale, Goa

  WTF @ACTFibernet, I disconnected my broadband connection almost two months ago, and you send me a Bill for last month, when you’ve even acknowledged the disconnection!? RECTIFY THIS ASAP!

• 
  Leander Reis (@LeanderReis) reported 10 minutes ago from Dramapur, Goa

  @ACTFibernet my cousin paid for your new connection in Bangalore on Tuesday and was promised installation in 2 days. Still there are no calls from the technicians/helpline not responding as well. Please help!! @recurshawn

• 
  Deano (@deanpropitch) reported 53 minutes ago from Pale, Goa

  @PrashantSport @ACTFibernet Not you as well, clearly youve been spending too much time with @KarthikeyanS01 whos been teaching you the art of customer complaints. #loyalcustomer

• 
  Leander Reis (@LeanderReis) reported 54 minutes ago from Dramapur, Goa

  @ACTFibernet Update : installation team comes and informs that the setup is not feasible after 4days. Now they initiate a refund. Hey ACT this is really bad, you should have informed in advance. Not cool.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VJ Saravana SP (@vsivasaran008) reported 14 minutes ago

  Are @ACTFibernet is working? App even not working and poor speed and customer service! Not even able to talk to a customer executive through app! Worst service ever!

• 
  Naveen kumar (@snaveen286) reported 18 minutes ago

  Pathetic service from @ACTFibernet. Paid ₹3,432 on 18 Aug for a new connection in Bangalore. It’s 24 Aug and installation is still pending. No urgency or updates. A week for installation is unacceptable. A/c: 102816504701. Please resolve immediately.

• 
  Muthu Anand (@kingindnorth12) reported 19 minutes ago

  @ACTFibernet it's been 3 days since I raised a ticket for internet connection issue and still not resolved. Service engineer contact was not share i was only able to request a call back frm app I did it twice and never got any call from engineer (cont)

• 
  Muba•••• (@Mr_MA_Fighter) reported 20 minutes ago

  @Itz_Yazhan_ @ACTFibernet Idk I asked them for disconnection they didn't do. They don't even give resolution properly

• 
  Indian🇮🇳 (@helperindeed) reported 24 minutes ago

  @ACTFibernet SR10181798065394 ACT internet cut every month. Reason given: fiber cut by regional & line manager. This is not service, it’s negligence. Stop excuses, deliver reliability. Customers won’t tolerate repeated

• 
  Haiku (@riceofsushi) reported 25 minutes ago

  @ACTFibernet @FiberAct Why does your internet stop working for a little drizzle? It's the same issue over and over again. SR10281705747454 Our 3months plan is over and we are thinking to switch to @AirtelFiberBng based on the resolution time and the recurrence

• 
  Yogita Sharma (@YogitaS44968288) reported 25 minutes ago

  @ACTFibernet I can confidently mwntion that @ACTFibernet @ACTFibernetHYD is the worst service provider. No value for tickets raised,follow up calls . Surprisingly you guys are swift enough to disconnect connection for small paymwnt delay from customers end

• 
  Aman Kumar (@locate_aman) reported 28 minutes ago

  @ACTFibernet @ACTFibernetHYD SR# SR10181706560984 Internet not working, ETR is getting delayed. Do you people know the term "accountability"?

• 
  yogesh sherman (@yogeshsherman) reported 29 minutes ago

  @ACTFibernet so in delhi their internet stops working within 15 days of installation think about other states and they couldn't resolve it , the worst part is they are unable to even provide ETA. They hired few staff and even they are untrained, Avoid ACT

• 
  Ankit Kulkarni (@AnkitKul1890) reported 29 minutes ago

  @ACTFibernet such a pathetic service and pure incompetece from your team. 5 escalation, 2 hours spent over phone call, 8+ calls to your team. Every agent says 24 hours since last 4 days . 0 accountability and 0 ownership. No value of customers #internet SR10281728990184