ACT outages and service status in Dramapur, Goa

Problems in the last 24 hours in Dramapur, Goa

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dramapur, Goa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Dramapur, Goa

Latest outage, problems and issue reports in Dramapur and nearby locations:

• 
  Gurl Fawkes (@5hradha) reported 11 minutes ago from Pale, Goa

  WTF @ACTFibernet, I disconnected my broadband connection almost two months ago, and you send me a Bill for last month, when you’ve even acknowledged the disconnection!? RECTIFY THIS ASAP!

• 
  Leander Reis (@LeanderReis) reported 21 minutes ago from Dramapur, Goa

  @ACTFibernet my cousin paid for your new connection in Bangalore on Tuesday and was promised installation in 2 days. Still there are no calls from the technicians/helpline not responding as well. Please help!! @recurshawn

• 
  Deano (@deanpropitch) reported 32 minutes ago from Pale, Goa

  @PrashantSport @ACTFibernet Not you as well, clearly youve been spending too much time with @KarthikeyanS01 whos been teaching you the art of customer complaints. #loyalcustomer

• 
  Leander Reis (@LeanderReis) reported 35 minutes ago from Dramapur, Goa

  @ACTFibernet Update : installation team comes and informs that the setup is not feasible after 4days. Now they initiate a refund. Hey ACT this is really bad, you should have informed in advance. Not cool.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  abhishek sharma (@abhisheku73) reported 5 minutes ago

  @ACTFibernet your services are getting bad to worse, I am cancelling both my connections as soon as the time is over, can't use a vendor who can't do deliver on time, by the way the ticket number is SR10181065563754

• 
  The Swarna (@ProtestforRight) reported 7 minutes ago

  @ACTFibernet +918123168081 I wanted to file a complaint against this person, he is only responsible for my wifi Issue.

• 
  Sriram Sridharan (@z1000i4) reported 9 minutes ago

  @ACTFibernet Please keep your template responses to yourself. I'm yet to receive even a single communication from your team explaining what's happening or why it's taking so long. Take this as a warning, if I don't get a resolution by today, I'll file a case in E-Daakhil right away.

• 
  Abhishek Kothari (@DatsAbk) reported 9 minutes ago

  @ACTFibernet My internet has been down for almost entire day and the estimated resolution time I received is for tomorrow. Who compensates for the lost time here? We pay for entire month and you take it down randomly! Provide an extension or credit against lost time!

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 12 minutes ago

  @ACTFibernet Try Talking to your local field manager mr Subhash , no use never pics call, and mr Vijay who last time said sir please call if u face problem, no response from him also after several phone calls

• 
  Balagere Resident (@varthurcitizen1) reported 12 minutes ago

  @ACTFibernet @TRAI please note this violation of customer promise by @ACTFibernet where they haven't done the installation after taking full advance payment and harassing customer by not fulfilling their promise to install within 24 hours of the payment.

• 
  Dheeraj (@dheeraj_aluju) reported 12 minutes ago

  @ACTFibernet if I call the customer care, they are telling to call after 1-2 hours because your portal is also down. What is going on? I should wait how many days without internet at my home. If you are not able to resolve, PLEASE CLOSE MY CONNECTION AND REFUND MY MONEY BACK !!!

• 
  Pradeep Raj (@deepu67) reported 12 minutes ago

  @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.

• 
  S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported 14 minutes ago

  @ACTFibernet Please ensure that ACT refunds the charges for the down time

• 
  Saran (@charts_TA101) reported 14 minutes ago

  How difficult u made to reach a customer support executive This is not how consumer business should be!! Request a call back regarding my service request SR10281076258094 @ACTFibernet