ACT outages and service status in Pale, Goa
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Pale, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Pale, Goa
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pale, Goa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Pale, Goa
Latest outage, problems and issue reports in Pale and nearby locations:
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Deano (@deanpropitch) reported from Pale, Goa@PrashantSport @ACTFibernet Not you as well, clearly youve been spending too much time with @KarthikeyanS01 whos been teaching you the art of customer complaints. #loyalcustomer
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Leander Reis (@LeanderReis) reported from Dramapur, Goa@ACTFibernet Update : installation team comes and informs that the setup is not feasible after 4days. Now they initiate a refund. Hey ACT this is really bad, you should have informed in advance. Not cool.
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Leander Reis (@LeanderReis) reported from Dramapur, Goa@ACTFibernet my cousin paid for your new connection in Bangalore on Tuesday and was promised installation in 2 days. Still there are no calls from the technicians/helpline not responding as well. Please help!! @recurshawn
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Gurl Fawkes (@5hradha) reported from Pale, GoaWTF @ACTFibernet, I disconnected my broadband connection almost two months ago, and you send me a Bill for last month, when you’ve even acknowledged the disconnection!? RECTIFY THIS ASAP!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nimish S Salpekar (@nimmo17) reported@ACTFibernet Been following up via calls for my connection shift request for one week. First ETA via email was 26 Apr, second ETA via app was 28 Apr, today it's 1 May. Also, your team says my shifting address is not their problem to solve for connection shifting. @jagograhakjago
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Chiranjeevi (@mkchiranjeevi) reported@ACTFibernet a very poor service, ticket raised for an internet related issue is not fixed from Last 3 days.
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veerana gowda (@veeransg5) reported@ACTFibernet Extremely disappointed with the unprofessional support. I’m being told to arrange power for your junction box if I want internet. I’m a paying customer; fixing technical/infrastructure issues is your responsibility, not mine. Please escalate and restore service immediately.
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Sourabh Sharma (@Sharmasourabh1) reported@ACTFibernet my internet is not working from last 30hrs, already raised case but still not resolved, even no one call me to solve that issue.@ACTFibernet services are poor. Even I advance pay always. Still struggling
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M D S R (@Mudassi71375896) reported@ACTFibernet Still the problem is not solved, you guys seriously taking care of your customer. It's been almost 48 hours but still there is no solution. With due all @ACTFibernet customers should move to another telecom service
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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Haiku (@riceofsushi) reported@ACTFibernet Give us an ETA. It’s not like we are in Tier 2 or 3 city. We are in Bangalore and the lack of urgency is appaling. With service like this, I am not sure how you keep up with NPS and CSAT scores. If the connection is not up and running by tomorrow, we want a refund
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Nitish Singh (@Nitish37Singh) reported@ACTFibernet Please don’t attempt to resolve now—the time has passed. Disconnect my broadband effective 1 May 2026 due to service deficiency. Raise a disconnection ticket, process pro-rata refund, and stop billing from 2 May 2026. This is my official confirmation.
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MayaRao (@MayaRao) reported@ACTFibernet This is not acceptable Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 02-May(DD/MM) 16:00 to 19:30. Team ACT It’s 3 days and only ACT subscribers are suffering outage. Please ACT on this ASAP.
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Saliq Gowhar (@saliq7_) reported@ACTFibernet I do not want your internet anymore, bcz at this point your are just making a fool out of your customer and mocking them. You are wasting our times, and if you have such a ****** support, you shouldnt have scaled your customer base to this scale.