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ACT

ACT outages and service status in Pale, Goa

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Pale, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Pale, Goa

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pale, Goa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Pale, Goa

Latest outage, problems and issue reports in Pale and nearby locations:

  • LeanderReis
    Leander Reis (@LeanderReis) reported from Dramapur, Goa

    @ACTFibernet my cousin paid for your new connection in Bangalore on Tuesday and was promised installation in 2 days. Still there are no calls from the technicians/helpline not responding as well. Please help!! @recurshawn

  • 5hradha
    Gurl Fawkes (@5hradha) reported from Pale, Goa

    WTF @ACTFibernet, I disconnected my broadband connection almost two months ago, and you send me a Bill for last month, when you’ve even acknowledged the disconnection!? RECTIFY THIS ASAP!

  • deanpropitch
    Deano (@deanpropitch) reported from Pale, Goa

    @PrashantSport @ACTFibernet Not you as well, clearly youve been spending too much time with @KarthikeyanS01 whos been teaching you the art of customer complaints. #loyalcustomer

  • LeanderReis
    Leander Reis (@LeanderReis) reported from Dramapur, Goa

    @ACTFibernet Update : installation team comes and informs that the setup is not feasible after 4days. Now they initiate a refund. Hey ACT this is really bad, you should have informed in advance. Not cool.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • JLakshmanan
    jayashree lakshmanan (@JLakshmanan) reported

    @ACTFibernet no internet since afternoon. Rectify the issue. 9445125725

  • Vairavan_V
    விவசாயி (@Vairavan_V) reported

    @ACTFibernet Yesterday afternoon connection resumed. Again today morning connection cut. Very good service?? Entire July month no proper internet we used Extend for one month or cancel my account

  • HarshPatel5940
    Harsh N Patel (@HarshPatel5940) reported

    @ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back

  • SundarrajanG
    G. Sundarrajan (@SundarrajanG) reported

    I am extremely disappointed with the support experience of @ACTFibernet . In the last one week, the same service request has been reopened three times because the issue has never been permanently resolved. Each time I was informed that the problem was fixed, but the issue reappeared shortly afterward. Pathetic !

  • quietsignalhz
    UtdBake21 (@quietsignalhz) reported

    @ACTFibernet terrible customer care. Have been on the phone for so long but repeatedly put on hold without even speaking. Is this how you serve your customers? Pay 6 months in advance and this is the result. Moving to a different service provider is the best possible option.

  • quietsignalhz
    UtdBake21 (@quietsignalhz) reported

    @ACTFibernet So as per the conversation I was informed that I will not get refund for 5 months of usage when I was clearly told by the agent in June that I will get refund if I cancel the connection before the completion of 6 months, depending on the number of days used. But now your agent

  • prasdbZ
    Unnai Kelai (@prasdbZ) reported

    @ACTFibernet hello!! It's been 3 days since the internet connectivity was disrupted. No proper response. Waiting from morning but the support person still has not arrived! @chennaiactfiber

  • kumaranna
    Kumar Srinivasan (@kumaranna) reported

    @ACTFibernet Why no one is updating regarding the progress. How can the customer get confidence in your commitment

  • mamidi09
    mamidimanikant (@mamidi09) reported

    Disappointed with @ACTFibernet service today. Technician was unqualified and spoke very rudely. Requesting an experienced technician to resolve Ticket

  • subgursporty
    Subramani Gurumurthi (@subgursporty) reported

    @ACTFibernet your customer service is non existent