ACT Outage in Delhi, National Capital Territory of Delhi

@ACTFibernet No revert in DM , this is why I choose to post here only, Kindly help

@ACTFibernet I Contacted Your customer care and made payment for new connection of Rs 14146/- Now since then till now 29 Nov No response from Your Executive, They said not covered under permission so we will refund your payment but not yet refunded , is this the way ACT work.

@ACTFibernet No review No reply for Complaints for Account No 110625865083. Pathetic Service No Internet Fake Commitment form Sales Team Is any kne of you listening please reply back.

@ACTFibernet The issue is still pending and in fact you guys are still pending it on purpose as I’ve received a message stating the refund would be initiated within 10-15 days.

@ACTFibernet is the worst connection . They charge high rentals and give poor service . Since last 5 days my Wifi is not working.Frequent Disconnection happening No Action on it . When you call the customer care there are a bunch of Robots and rude people sitting there Pathetic

Really poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?

@Airtel_Presence No worries, I switched to @ACTFibernet. They did installation in 2 hours of request being raised and I have 250+ mbps on my devices. Happy with what I have. Leaving @Airtel_Presence was a good decision!! Thanks to your customer service for not responding on time!! 🥰

@ACTFibernet i am having issues with my broadband from last 2weeks My internet speed is reduced from 150mbps to 50mbps

@ACTFibernet Still no response all I’m getting is mails which are not helping in anyway. Disgusting service and response.

@ACTFibernet net dropping issue, facing problem in office work, call to act team but no resolution so far.

@ACTFibernet Thanks for resolving the complaint after 3 days. But I personally think that company should resolve complaints without customers being forced to use social media platforms... hope I need not to use such ways in future for the complaints resolutions.🤞🏻

@ACTFibernet Today it's a 3rd day & the complaint is not resolved yet Internet is still down.. seriously pathetic service (for sure you will be losing customers)

@ACTFibernet It's been 2 days my internet not working raised a complaint but no positive response from team..

@ACTFibernet extremely poor service. Got a new internet connection yesterday. Paid for three months in advance and now it's not working. A/C NO. 110620217702

@ACTFibernet I feel I am at an disadvantage with ACT this the 4th time internet is down in a month. Now your team has changed the connection joint yet the issue persist. Your ticket number is SR11061988044392. How many times do I have to complain about the same thing.

@ACTFibernet I want to Discontinue the Service... Please help

@ACTFibernet Issue has not been resolved yet not sure how much time it will take, can you please get this fixed or return my money.

@ACTFibernet @ACTFibernetHYD @ActfiberC Hi Team ACT, This is regards to the new connection for that I paid on 24th Aug 2021, where still no Broadband connection installed at my place, I am keep chasing. Registered Mobile No. 9911125588 Service Ticket No. :SR11061511278793

@ACTFibernet Called customer care and spoke. He mentioned that in next 4 hours the issue to be quickly resolved. Also, no call back received. Its me who's calling bcz urgency is at my end. Please do the needful.

@ACTFibernet A service request is already raised ... SR11061143974812 .. Still I am seeing no action been taken and its almost 15 hours now .. Damn!!

@ACTFibernet When? Arrange me a call with the legal advisor and the decision maker to conclude and settle it down...

@ACTFibernet I have been contacting the ACT team through mail since a couple of weeks. I tried reaching out on twitter chat for a couple of days. This is the 16th consecutive day I'm posting my issue in public. When will the issue be resolved? When will I get JUSTICE???

@ACTFibernet @ACTFibernetHYD net not coming n u closed the ticket wow great service Ticket No SR10163592695574 is closed. If you are unable to access internet, please power OFF & ON the router to resume. To reopen send N to 9632711600. Team ACT n

Have been an ACT Fibernet customer for more than 6 yrs… Was on a 6M +1M prepaid plan.. moved my house and ACT confirmed that connection is not feasible. Four more months of service remaining, but ACT is refusing to refund the balance amount… @ACTFibernet - poor customer service

@ACTFibernet How many more days this will take now?? I need to login by 9pm sharp

@ACTFibernet Is it take 24 hours to take action. This is the resolution time I got as message confirmation.

@ACTFibernet Hi Team, Today there is no internet since 2pm, Bangalore Electronic City. CCE is telling engineer has attended other customer on priority basis so tomorrow he will come to my place. Its not at all acceptable. Phone number-7676628183

@ACTFibernet You are providing 75mbps connection but expect customer to get their own router which is ridiculous when @reliancejio & @airtelindia is providing router with broadband package. I want a connection that will be there but only thing I will have to worry is payment for subscription

@ACTFibernet The issue has not resolved. It is very much there and case has been resolved after assurance from local technician that he will assist immediately whenever I face issue. I don’t think you can call this a resolution.

@ACTFibernet Every second day you all give this problem and states that you're team is looking into it