ACT Outage in Delhi, National Capital Territory of Delhi

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

 Some problems detected at ACT

ACT problems in the last 24 hours in Delhi, National Capital Territory of Delhi

ACT Outage Chart in Delhi, National Capital Territory of Delhi

December 09: Problems at ACT

ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(87.50%)
Wi-fi
(12.50%)

ACT Outage Map Near Delhi, National Capital Territory of Delhi

The most recent outage reports and issues originated from Noida, New Delhi and Delhi.

New Delhi Internet
New Delhi Internet
Delhi Internet
New Delhi Internet
New Delhi Internet
New Delhi Internet

ACT in Delhi, National Capital Territory of Delhi Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports Near Delhi, National Capital Territory of Delhi

Latest outage, problems and issue reports in Delhi and nearby locations:
  • mvnithin49 M V NITHIN (@mvnithin49) reported from Noida, Uttar Pradesh

    @ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!

  • drvsbedi varinder bedi (@drvsbedi) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet disappointing service in delhi. Net keeps on going off every few weeks and takes 72 hours to rectify. No one to speak to with automation especially after 5.Planning to switch if things remain the same

  • rahulbajaj24x7 Rahul Bajaj (@rahulbajaj24x7) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet 110937002173 user id since morning internet not working. Sometimes speed issues are there & sometimes net not working only. Don't know whether i will continue with you or not. I have raised the complaint also but internet still not working.

  • rahulbajaj24x7 Rahul Bajaj (@rahulbajaj24x7) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet 110937002173 user id since morning internet not working. Sometimes speed issues are there & sometimes net not working only. Don't know whether i will stick with you or not. I have raised the complaint also but internet still not working.

  • sonalirawal DrSonali Rawal (@sonalirawal) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet The issue hasn't been resolved , I have no internet till after 8 am every day and no connectivity today too

  • Franky_Bhatia Franky Bhatia (@Franky_Bhatia) reported from New Delhi, National Capital Territory of Delhi

    Why @ACTFibernet is not working. I tried calling your helpline numbers they are all busy. Raised atleast 5 tickets since Morning. No call from your end if this is how you people are going to work then its high time to switch.

  • writetopiyush PIYUSH 🇮🇳 (@writetopiyush) reported from New Delhi, National Capital Territory of Delhi

    @adityapandya @airtelindia Here is a situation. I am on a plan of ₹1500 for 100 mbps. There is a new plan of ₹1000 for 150 mbps. This is for @ACTFibernet. Now I can’t change this plan on customer care or app. I have to beg executives to help me. 4 months, it hasn’t changed.

  • iAmABiGill ABi Gill™ (@iAmABiGill) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet y'all need to step up Your services.. 24 hours.. internet not working plus no work done to resolve it.. Wtf!!

  • rakheerajan Rakhee Rajan (@rakheerajan) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet I am struggling with the connection - every weekend the connection goes down - pls ask an engineer to visit and fix the issue - I have a list of faults with dates to provide. Pls contact me ASAP Your ACT Fibernet Ticket no:SR11020666307505 has been registered.

  • Bongchild Sashwati Banerjee (@Bongchild) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet do get your Act together. I am making daily complaints with no long term resolution.

  • iamitrana amit rana (@iamitrana) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet my internet is not working, no body response.

  • abhishekroy Abhishek Roy, MD, DNB (@abhishekroy) reported from New Delhi, National Capital Territory of Delhi

    @roy_animesh Have a look at this comment. This seems to be a common problem with @ACTFibernet. It's time you find newer options. Plus they are very costly too.

  • anupravintl PRAVEEN TYAGI (@anupravintl) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet such a crap and worst that they have not done installation and activation till date. 31.07.19 was applied.

  • CANTDIGESTME your well wisher (@CANTDIGESTME) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Your ACT Fibernet Request SR11011462845572 is expected to be resolved by 8/5/2019 09:00:00 AM (MM/DD/YYYY) T&C apply Our new Helpline numbers are 919121212121 You Can track the status of your Service request using the ACT Fibernet app. Download here Plz resolve

  • khare_anupriya Anupriya Khare (@khare_anupriya) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet kindly help...i have raised the complain but no action...my internet is not working since last 3 hours

  • srinisaimani Srinivasan Saimani (@srinisaimani) reported from New Delhi, National Capital Territory of Delhi

    Hi @ACTFibernet - internet has been down since morning and your 24x7 call center seems to be flooded with similar complaints that I can't get beyond your 'hold tune' to your busy customer service representatives. So do try and help!

  • packedforever Neeti&Raman (@packedforever) reported from New Delhi, National Capital Territory of Delhi

    Internet connectivity is so important for work and progress. So many #digitalnomads & #travelers i meet mention Internet connectivity issues as a reason for them to chose other countries over India. Another internet comp with fake promises @ACTFibernet #shame #internet #india

  • rakheerajan Rakhee Rajan (@rakheerajan) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet your support helpline number has been ported and the local manager in Delhi only has 1 line to say’it will be resolved’ it’s close to 24hrs since the fault and no resolution. You should shut shop with such rubbish technical team

  • shalabhii Shalabh Sharma (@shalabhii) reported from New Delhi, National Capital Territory of Delhi

    Especially do not move with any advance rental plans with @ACTFibernet or else u pay for the full tenure but receive the service for not even 1/4the period... also they do not refund your hard to earn money..@TRAI @GoI_MeitY

  • shalabhii Shalabh Sharma (@shalabhii) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet the worst service and customer service... i request all not to move with this ISP ever... @JioCare soon to be introduced in our area welcome to @reliancejio and goodbye to @ACTFibernet #ISPProviders

  • iManish94 Manish Sharma (@iManish94) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Very bad, not happy with your support system.

  • iManish94 Manish Sharma (@iManish94) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet It's been 3 days, still no resolution.

  • ivnsraju65 Dr. IVNS Raju (@ivnsraju65) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Since a month we hv been experiencing very slow internet connectivity. No one cares for this. I am ur customer since you started ur business in Hyderabad. Resolve this immediately for the regd customer mobile no. 8897055678 @hmtvlive @Eenadu_Newspapr @ManaTelanganaIN

  • CANTDIGESTME your well wisher (@CANTDIGESTME) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet dear team from last 5 days my net not working I already raised complaint at your portal many times but nobody visited yet nor my problem resolve plz help

  • nidhi2702791 nidhi270279 (@nidhi2702791) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet need help with my bill plan and payment due. Not able to get through customer care

  • sanishmathews Sanish Mathews (@sanishmathews) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet If you will not give me the connection today, then first of all I will file a police complaint at Mehrauli Police station by 2 pm today and tomorrow will file a complaint in consumer court against you for sure.

  • Chaiti Chaiti Narula (@Chaiti) reported from New Delhi, National Capital Territory of Delhi

    @mukhiasudeep @TataSky @ACTFibernet Social media is actually the new customer care!

  • sanishmathews Sanish Mathews (@sanishmathews) reported from New Delhi, National Capital Territory of Delhi

    Really dissatisfied with @ACTFibernet response. Subcribed yesterday with a complete advance payment. Still waiting for a word from company. Imagine What will be the service level in future.

  • iamitkalra Amit Kalra 🇮🇳 (@iamitkalra) reported from New Delhi, National Capital Territory of Delhi

    Pathetic Customer Support by @ACTFibernet Unable to reach Customer Care as it says it's busy all the time. They have sent me a text stated that I am trying to call them so better use the app, but there is no option wherein I can talk/chat with some representative one to one.

  • ashishbadshah Dr.Ashish Gupta (@ashishbadshah) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet I PAID FOR 6 months connection in advance . Neither I m getting network n your service guy is refusing to correct the problem @drharshvardhan @rsprasad @airtelindia @reliancejio

  • praneetsingh8 Praneet Singh (@praneetsingh8) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Nope it's not. Your executive didn't want to understand the issue and talked about feedback only.

  • sumityash Sumit Yash Upadhyaya (@sumityash) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet No internet, Please fix it.

  • streetracerJS Jitendra Singh (@streetracerJS) reported from New Delhi, National Capital Territory of Delhi

    @SmritiSakhamuri @airtelindia @ACTFibernet Pls don't insult the word "worst" by using it for @Airtel_Presence . Even worst has some value than them. They are not even worth calling worst. Some more lower word should be assigned to them.

  • vu3scd Sumit (@vu3scd) reported from New Delhi, National Capital Territory of Delhi

    @excitel_rocks is down. Any other provider @ACTFibernet nearby for ftth connectivity

  • CChattaraj Chandan Chattaraj (@CChattaraj) reported from Noida, Uttar Pradesh

    @ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center

  • gkapoor989 GK (@gkapoor989) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Internet not working, quite often now, it is not worth going for such a connection at premium rates which is down quite often. Takes lot of time to respond. They are in a hurry to close the complaints.

  • kritmalhotra07 Kritarth Malhotra (@kritmalhotra07) reported from Budhela, National Capital Territory of Delhi

    @ACTFibernetHYD @ACTFibernet Worst F*g Customer Service. 1 week after getting a new connection, my router is not working. 3 days have passed, no service support yet. All the customer money you A*S are spending on Marketing. F*** You! Ticket no:SR1105896919352

  • Vinaykharbanda2 Vinay kharbanda (@Vinaykharbanda2) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Not yet... Problem is still there

  • praneetsingh8 Praneet Singh (@praneetsingh8) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet internet not working since yesterday. Immediate resolution required.

  • iOldMonk Insane In Membrane® (@iOldMonk) reported from New Delhi, National Capital Territory of Delhi

    @Bhallanator @ACTFibernet They never meet what they commit

  • digvijaybh Digvijay Bhandari (@digvijaybh) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet you guys are coning customers on the pretext of offers. Your team delivers the unsealed packet which doesn’t have the fire stick(part of offer) and then refuses to admit the fault. A serious breach in your process which will only lead into loss of your customer base.

  • 4liebrown neeks (@4liebrown) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet please stop throttling video. And ask your support to stop fooling technical customers.

  • vikram_sharma24 vikram (@vikram_sharma24) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Internet down almost 4-5 days raised ticket spoken to Kamboj / Irfan Still issue not resolved V Poor Show !!!!!ACT - C/ ID 110000345832

  • nivedithg Nivedith G (@nivedithg) reported from New Delhi, National Capital Territory of Delhi

    @tinucherian @dhempe @ACTFibernet @pvprakash @plus530 @VamseeAngadala @TechButthead @sanjaybafna @NakulShenoy @stunningmoon @tek_talkz Yes bro all service providers have the same issue

  • phalahaar Phalahaar (@phalahaar) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet my internet is still not working. I spoke to your engineer he said that for some days the server was down. Can you send me a complaint number here so that I can ask him to come without which he won’t be able to. Really sad ACT has gone down miserably in service

  • bikramseth Bikram Seth 🇮🇳 (@bikramseth) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet SR1102174897982 link down since 10th January, 2019 morning. Link keeps going down every 20 odd days, please provide a stable network and also resolve current issue.

  • amitaga07221766 amit agarwal (@amitaga07221766) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet I am very unsatisfied with ur billing process and customer support , it really sucks or u guys like to trouble your customer thus has become a routine for u guys

  • praneetsingh8 Praneet Singh (@praneetsingh8) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet No it's not. You have not bothered to connect with me regarding the issue.

  • _Schnapped Rhea (@_Schnapped) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet hey guys I've been trying to shift my internet connection to my new apartment since months. No one follows up from your end and customer service is awful.

  • amitaga07221766 amit agarwal (@amitaga07221766) reported from Ghāziābād, Uttar Pradesh

    @ACTFibernet disgusting customer support complain for the bill for reduction of rs 100 towards providing electricity to box installed, no revert in last 6 days & on my call today I was informed that I am not eligible, today is last day for payment & don’t want to pay single penny

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • asimahmed10 Asim (@asimahmed10) reported

    @ACTFibernet atleast 15 calls to customer care and no resolution, no way to speak to a senior executive, no net for 7 days... absolutely pathetic customer service. Seriously considering switching vendor now.

  • arushsrivastav6 arush srivastava (@arushsrivastav6) reported

    @ACTFibernet Por service, poor customer care support, no escalation followup and sales person won't take call once he collects money

  • c_abhilash83 C.ABHILASH (@c_abhilash83) reported

    @ACTFibernet @TRAI @DoT_India @ACTFibernet, the services were restored late night but for a short time. The services are completely down again and had to reopen the ticket. Your connectivity is stable only till ticket closure's SLA. Understand the seriousness of the connectivity and restore it ASAP

  • satishgopal66 satishgopal66 (@satishgopal66) reported

    @ACTFibernet Broadband disconnection has been become a daily feature. Account id: 101431377699. Complaint raised SR10133342869608. We are not sure when this misery will end. Request early resolution to the problem

  • phanindrai phanindra itika (@phanindrai) reported

    @ACTFibernet @ACTFibernetHYD #saynotoactfibernet @TRAI Customer won't be satisfied if occasionally he gets the speed what he paid for, because he is not paying only for those instances !! When Customer paid for 6 months atleast 90% of the time the promised speed should be given

  • vishnu137137 Vishnu Vardhan (@vishnu137137) reported

    @ACTFibernet , we are helpless after taking Act, no point of contact and no one responded till now.... Either help us in resolving the issue or stop services, can't wait simply... SR10233333668182 kindly send some engineer or tell us that your are not going to help customers..

  • jeevak03 🐶 (@jeevak03) reported

    @Iamtssudhir @ACTFibernet @Airtel_Presence @reliancejio If you have @HathwayBrdband services available in area go for it with closed eyes. I am telling based on using service from other providers.

  • jeet015 JITENDRA (@jeet015) reported

    @ACTFibernet 4 outages in d past 31 days, (Nov 8, 27, Dec 3rd & today). Latest SR# 10233344018282. This is sm PATHETIC & 3rd-grade service !! Please hv somebody fix dis issue 4 once & 4 al r simply disconnect, will go 2 a different vendor. Awaiting your quick response !!

  • mjoshuaben Joshua Ben (@mjoshuaben) reported

    @Iamtssudhir @ACTFibernet @Airtel_Presence @reliancejio I don't think any company can match ACT in terms of speed. They also resolve issues quickly.

  • applegrew Apple Grew (@applegrew) reported

    @ACTFibernet Update for you @ACTFibernet . The issue is not fixed!!!! Now the internet does not go down immediately but after 5mins of power cut. Seriously i am tired of your sucky service.