ACT Outage in Delhi, National Capital Territory of Delhi

@ACTBangalore @ACTFibernet don't not install ACT broadband, you will cry, we took yearly subscription and now bound to use and every day we have to complaint but no permanent solution, NOT AT ALL RECOMMENDED

@ACTFibernet complaint Id is SR11060418026252 i have complained yesterday but nobody has solved my problem as my net is not working from yesterday and I can't able to work.

@ACTFibernet Is there a major problem in your app today, not recognising my registered mobile number to log in app, more than 50 caller waiting time at call helpline

@ACTFibernet Guys the net is terribly slow today

@ACTFibernet hi Team, I am constantly facing the same problem of slow internet in my internet connection. My account number is 110581177062. As informed to me, I am not satisfied with my Act fibernet connection, hence Please disconnect my services with full refund.

@ACTFibernet pls. Chks the our internet connection . Connection is not properly working . So, Request resolve the problem.. Raman Thakur Regd. Mobile no-7982414617. Naraina Vihar New Delhi.

@ACTFibernet with every passing day your IVR support is getting lamer. Gave request for disconnection of an extra connection 15 Days ago. Bill generated again. Can't even even speak to CC.

@ACTFibernet consistency in services is becoming an issue, either the speed or link is down & today it's been down for 5 hrs with a fiber cut prob cited to me by CS. The BOT is bad, CS never has a update & they only raise SRs, local engg are never reachable.. Thinking of changing

@ACTFibernet Team the SLA of the ticket has crossed . Internet down for 2 days now . I want compensation for it

@ACTFibernet my Ticket no. Is SR11058175844812. My net is not working since yesterday 5 pm. No response till now. Even after follow up over mail. Pathatic after sales service.

@ACTFibernet Ticket closed but problem not resolved regarding the bill

@ACTFibernet Issue looks good

@ACTFibernet I think you guys didn't understand the seriousness of Work from home. It's already been affected for 2 days and still no resolution for no Internet connectivity, Pathetic service. @jagograhakjago

If I need a free router, when I contacted @ACTFibernet support they told me that they'll contact me in a day regarding this, then they told me that the issue will be resolved till Monday (7 June) 1pm, I didn't hear from them & when I called they disconnected my call 2 times

It's been 7 days since I got the connection with @ACTFibernet and still haven't had any responsible person contacting me to resolve this issue. Please see this thread before getting into scams by @ACTFibernet.

@ACTFibernet I have received a text message to give my consent for engineer visit but this is a BILLING issue and NOT A TECHNICAL ISSUE

@ACTFibernet can someone resolve my billing query ? Issue raised on 1st June through your app support but no response till now. SR11057488360312. Why so SLOW???

@ACTFibernet It is written on your website that you will get 3300 GB data for the month but your customer care says that since March our company has started giving unlimited data. Because of this I am getting very confused. Please clear my confusion.

@ACTFibernet Friend this company is very very clever. I was shocked if we raise request for new connection within one hour we get call back but if we raise complaint no call back was arranged from last 5 days. REALLY HORRIBLE EXPERIENCE. PLEASE DON'T OPT THEM

@ACTFibernet Friends beware from thier fake commitments. Such a poor customer care department they are having no one replies if you put mail or raise complaint. On Twitter also the executive who replied they also lier no one From their side contact you.

@ACTFibernet Yes, it is resolved for now. But your field engineer said there might be 4 to 5 hrs outage due to wiring work in this location in next week. I hope it will also be fixed soon avoiding future outages. Thank you for now.🙏

@ACTFibernet I have placed a request for immediate disconnection of my Internet Broadband connection, however,have not received any reply from your end. Can someone please revert back with a resolution.

@ACTFibernet The above SR is closed without fixing the issue. No internet since morning. Is the Act team capable of resolving this permanently. The technician never comes to the residence to check. Witness to worst customer care service.

@ACTFibernet I am having internet issues, Customer support is saying it will take about 24 hrs to fix the issue, I have my office work to finish, meetings to attend. I can’t wait for 24 hrs. Please fix this ASAP request SR10260547522922

@ACTFibernet ACT Internet down yet again. Getting from bad to worse. service request number SR11060542311412. Already down 4 hours. Was done 23 hours just 3 days back

@ACTFibernet I have requested to shift my connection to from C-1 to A-1 Janakpuri on 02.08.21, surprisingly no action has been taken. Your customer care just assure to arrange call only . Should we switch to other. Effecting studies of kids.

@ACTFibernet My internet still not working How adamant you guys are with your mistakes Grow up guys..in this competitive world you guys are legging behind.

@ACTFibernet Dear team, not yet receive any call please check and resolve this issue

@ACTFibernet no internet from last 4 hr. Your app is also worst. Your support staff also doesn't contact even after raising querty with ticket no. Should I switch to @JioCare

@ACTFibernet no internet from last 4 hr. Your app is also worst. Your support staff also doesn't contact even after raising querty with ticket no. Should I switch to @jiofibre.