ACT Outage in Delhi, National Capital Territory of Delhi

@ACTFibernet my account no is 110378494988. Day 5 yet not installed. Can understand Covid issue but it is prolonging. No response as to when they are installing Internet or seems lyk doing nothing. Atleast inform d status.

@ACTFibernet I’m using your connection (recently, a month back I got it) and I’m already facing issues. I tried calling your helpline but they’re all busy everytime I call. I know this is a crucial time of lockdown but I just want my issue to be addressed for once.

@ACTFibernet But for some reason your app does not take complaints and the 9121212121 number goes silent so how does one fix a problem

@ACTFibernet Are you a thief co., how dare you send me a bill after my last complain to you, Immediately cancel my bill, You guys are incapable in Delhi, remain in Banglore

@ACTFibernet how do i get in touch with you...customer care numbers mentioned on your website are not reachable....my internet services are very slow and i need disconnction for my services...this is becoming recurring issue and is very frustrating

Cannot connect to customer care of @ACTFibernet Call Center. Tried both numbers 9121212121 and 7288999999. Also the ACT App is really sad.

@ACTFibernet @ACTFibernetHYD @ACT_Issues ur technical team is just beeeeeeeeeeeeeep what else i can say in each month ur fibernet is cut in Uttam Nagar and takes 5 days to repair it i am using this connection since 2 months... and i am facing issue every month.

@ACTFibernet extremely unhappy with the internet service. It's been a week since I have been experiencing choppy internet and nothing has been done to resolve it. I have applied for new connection with #excitel

@ACTFibernet Is there anyone available in support.. ridiculous service

Dear @ACTFibernet there are some issues with my bill

@ACTFibernet Worst experience with you guys, since 31st feb, I am unable to my network, and I have already raise complaint for the same, but I am not getting any response, can you please help me or call me 8802806635.

@ACTFibernet Worst experience with you guys, since 31st feb, I am unable to my network, and I have already raise complaint for the same, but I am not getting any response, can you please help me or call me 8802806635.

I have shared the contact details and waited for internet to get fixed, yet @ACTFibernet you have been very pathetic in fixing it, this "not working" of internet has become a regular affair

@ACTFibernet I hardly think so, your team closes down complaint even without addressing them

@ACTFibernet @ACTFibernetHYD @kapilchugh03 @ravikarthik @yugaduvvuri @Yajaman_Sunil It’s now 96 hours the problem is not rectified yet now i hope before getting ACT people can judge what is good for them and what is not😖

@ACTFibernet @ACTFibernetHYD @kapilchugh03 @ravikarthik @yugaduvvuri @Yajaman_Sunil It’s now 72 hours the problem is not rectified yet how sick is ur services are. What a shame.......

@ACTFibernet @kapilchugh03 @ravikarthik @yugaduvvuri @Yajaman_Sunil Being customer nw i am without internet in 48 hours this how ACT works they have lots of complaints to resolve or less man power that they can’t resolve in 48 hours also.

@ACTFibernet @kapilchugh03 @ravikarthik @yugaduvvuri @Yajaman_Sunil May i know how u compare your ACT Fibernet with the brand networking like airtel with this pathetic services in Delhi. Worst experience ever just harassing the customers with your team.

@ACTFibernet @ACTFibernetHYD @kapilchugh03 @ravikarthik @yugaduvvuri May i know how u compare your ACT Fibernet with the brand networking like airtel with this pathetic services in Delhi. Worst experience ever just harassing the customers with your team.

@ACTFibernet @ACTFibernetHYD @kapilchugh03 @ravikarthik @yugaduvvuri Act Fibernet lineman in delhi is worst in west delhi Uttam Nagar. Really bad experience in just 15 days, fiber line is cut already more than 24 hours there is no response no call from support.Won’t recommend.

@ACTFibernet It’s already 2 days i am without internet now really bad don’t expect with the network who compare them with airtel in all.

@ACTFibernet @ACTFibernetHYD @kapilchugh03 @ravikarthik Act Fibernet lineman in delhi is worst in west delhi Uttam Nagar. Really bad experience in just 15 days, fiber line is cut already more than 24 hours there is no response no call from support.Won’t recommend pathetic service

@ACTFibernet Worst experience with your guys, your guy giving me a fake promiss, can you please help me.

@ACTFibernet Worst experience with your guys, your guy giving me a fake promiss, can you please help me.

@ACTFibernet Worst experience with your guys, your guy giving me a fake promiss, can you please help me.

@ACTFibernet plz send some to resolve this issue every time my net is not working & no one come to resolve this 9718818181

@ACTFibernet plz help to resolve connectivity my net is now working

@ACTFibernet @ACTFibernet Ticket no: SR11035203089612 is pending resolution, net works for short time when router restarted. Problem then reoccures. Ticket reopened.

@ACTFibernet Ticket no: SR11035203089612 is pending resolution, net works for short time when router restarted. Problem then reoccures.

@ACTFibernet Your connection not working since 10:30 am. Already raised ticket SR11035118455232, no action till now. Connection goes off when power goes off, you need to have backup to ensure uninterrupted connectivity.

@ACTFibernet My entire day was wasted! Thanks to you guys! Please fix my Internet right away!

@ACTFibernet my net is working yet again. Same issue every other week.

@ACTFibernet internet is down for the past 2 hours now. Definitely didn’t expect this on the first working day of the new year

@ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!

@ACTFibernet disappointing service in delhi. Net keeps on going off every few weeks and takes 72 hours to rectify. No one to speak to with automation especially after 5.Planning to switch if things remain the same

@ACTFibernet 110937002173 user id since morning internet not working. Sometimes speed issues are there & sometimes net not working only. Don't know whether i will continue with you or not. I have raised the complaint also but internet still not working.

@ACTFibernet 110937002173 user id since morning internet not working. Sometimes speed issues are there & sometimes net not working only. Don't know whether i will stick with you or not. I have raised the complaint also but internet still not working.

@ACTFibernet The issue hasn't been resolved , I have no internet till after 8 am every day and no connectivity today too

Why @ACTFibernet is not working. I tried calling your helpline numbers they are all busy. Raised atleast 5 tickets since Morning. No call from your end if this is how you people are going to work then its high time to switch.

@adityapandya @airtelindia Here is a situation. I am on a plan of ₹1500 for 100 mbps. There is a new plan of ₹1000 for 150 mbps. This is for @ACTFibernet. Now I can’t change this plan on customer care or app. I have to beg executives to help me. 4 months, it hasn’t changed.

@ACTFibernet y'all need to step up Your services.. 24 hours.. internet not working plus no work done to resolve it.. Wtf!!

@ACTFibernet I am struggling with the connection - every weekend the connection goes down - pls ask an engineer to visit and fix the issue - I have a list of faults with dates to provide. Pls contact me ASAP Your ACT Fibernet Ticket no:SR11020666307505 has been registered.

@ACTFibernet do get your Act together. I am making daily complaints with no long term resolution.

@ACTFibernet my internet is not working, no body response.

@roy_animesh Have a look at this comment. This seems to be a common problem with @ACTFibernet. It's time you find newer options. Plus they are very costly too.

@ACTFibernet such a crap and worst that they have not done installation and activation till date. 31.07.19 was applied.

@ACTFibernet Your ACT Fibernet Request SR11011462845572 is expected to be resolved by 8/5/2019 09:00:00 AM (MM/DD/YYYY) T&C apply Our new Helpline numbers are 919121212121 You Can track the status of your Service request using the ACT Fibernet app. Download here Plz resolve

@ACTFibernet kindly help...i have raised the complain but no action...my internet is not working since last 3 hours

Hi @ACTFibernet - internet has been down since morning and your 24x7 call center seems to be flooded with similar complaints that I can't get beyond your 'hold tune' to your busy customer service representatives. So do try and help!

Internet connectivity is so important for work and progress. So many #digitalnomads & #travelers i meet mention Internet connectivity issues as a reason for them to chose other countries over India. Another internet comp with fake promises @ACTFibernet #shame #internet #india

@ACT_Issues very worst service ,now in this situation everyone is working from home but then also they are not providing good services. @Actfibernet

@ACTFibernet Sure, no problem. Also, check if you can get it installed than cancelling it. Considering the current scenario, it’ll be really helpful to have Internet service installed. Thanks for your understanding.

@ACTFibernet Worst always connection issues and no proper response from customer care executives

@ACTFibernet Worest service ever seen, your team will never respond to customers issues.

@logichaiisme @airtelindia @TRAI @Idea @reliancejio @BSNLCorporate @ACTFibernet Yet that service not available here bro!

@JeevarathinamD4 @ACTFibernet During payment their representative told that within 7 to 10 days and now its more than 10 still no response and that stupid is not receiving calls.

. @ACTFibernet you are becoming increasingly difficult to get in touch with, you need to revisit the definition of customer service. #FAIL

@ACTFibernet No heroes saluted intil I get my service back! It’s been over 24+ hours

@ACTFibernet Really I can't believe ....Not concerned to reply to mails or messages , Paid money for connection but still no connection.... Try to get good customer feedback

@ACTFibernet I got my problem resolved thank you 😍