ACT outages and service status in Chandigarh, Chandigarh

Problems in the last 24 hours in Chandigarh, Chandigarh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chandigarh, Chandigarh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chandigarh, Chandigarh

Latest outage, problems and issue reports in Chandigarh and nearby locations:

• 
  Pranjal (@pranjalbordoloi) reported 6 minutes ago from Chandigarh, Chandigarh

  @ACTFibernet Should be ashamed of yourself. Promising the world thru advertisement n failing to deliver something as simple as uninterrupted service. Connection interrupted for box problem again n again over the last one month at prime location like South Delhi. @DoT_India

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aravind (@ar_avind) reported 6 minutes ago

  @ACTFibernet has been down for the past 5 days, and every day the resolution deadline gets pushed to the next day at 9 PM. Completely unreliable connection and worst customer service. Ticket - SR10881141956004

• 
  NutellaJunk (@IndianSoviet) reported 10 minutes ago

  @ACTFibernet I need to shift the wifi adapter location within my home, can please help me ?

• 
  Harry (@harrythemod) reported 16 minutes ago

  why is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths

• 
  Yuvaraja (@Yuvanames) reported 17 minutes ago

  @ACTFibernet I've contacted customer support multiple times. Every time, I hear the same response: "We've escalated your complaint to the concerned team." But no one has taken any action.

• 
  Yuvaraja (@Yuvanames) reported 22 minutes ago

  @ACTFibernet @ACTFibernet Please provide a proper explanation and resolution. Requesting the National Consumer Helpline (NCH) @nch1915 to kindly intervene and look into this matter. NCH Docket Number: 9760824

• 
  Suresh Kumar H (@sureshkumarh90) reported 22 minutes ago

  Since @Airtel_Presence seems unwilling to support existing customers, I’m looking to switch providers. @ACTFibernet and @JioFiber, if you can provide a reliable broadband connection and prompt customer support in my area, please reach out to me. I’m ready to make the switch.

• 
  Balaji GOPALAN (@BalajiGopalanCH) reported 24 minutes ago

  @ACTFibernet Refer: SR10381156811109 Please refer to your response sent yesterday regarding my previous complaint. Once again facing the same network issue. The internet connection is now completely disconnected. ACT Fibernet ticket no SR10381156811109 has been reopened. You can track the status using the ACT Fibernet app. Team ACT

• 
  Surinder Verma (@Surinde66757107) reported 24 minutes ago

  @ACTFibernet your internet is down again. Your Service request SR11081177748514 is this. Why is it happening every other week??

• 
  Mohammad suleman (@Mohammadsu19391) reported 30 minutes ago

  @ACTFibernet Thanks for the response. However, there is a huge demand for reliable internet like ACT in our locality (Hawas Ji ka Rasta, 302002). Many residents are unhappy with the current options and want to switch. Please flag this to your network expansion team for feasibility."

• 
  Mohammad suleman (@Mohammadsu19391) reported 30 minutes ago

  @ACTFibernetHYD @ACTFibernet @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!