ACT outages and service status in Chandigarh, Chandigarh

Problems in the last 24 hours in Chandigarh, Chandigarh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chandigarh, Chandigarh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Chandigarh, Chandigarh

Latest outage, problems and issue reports in Chandigarh and nearby locations:

• 
  Pranjal (@pranjalbordoloi) reported 5 minutes ago from Chandigarh, Chandigarh

  @ACTFibernet Should be ashamed of yourself. Promising the world thru advertisement n failing to deliver something as simple as uninterrupted service. Connection interrupted for box problem again n again over the last one month at prime location like South Delhi. @DoT_India

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  manish kundan (@manishkundan01) reported 1 minute ago

  @ACTFibernet @ACTFibernetHYD I paid for a new connection 3 days ago after your team promised installation within 2–3 hours. Based on that assurance, I turned away another ISP at my doorstep. Since then, I've called customer care every day. #CustomerService

• 
  Prashant Kumar (@Prashan39394527) reported 2 minutes ago

  @ACTFibernet @ACTFibernet @DoT_India will you please respond or should i formally register a Complaint with consumer court and a police complaint because you basically took my money and sis not provide me the service as promised!!

• 
  Lakhan (@LakhanINTS) reported 3 minutes ago

  @ACTFibernet I am facing problem since 23 jun. Your technician are not even responding to calls

• 
  manish kundan (@manishkundan01) reported 10 minutes ago

  @ACTFibernet, I paid for a new connection 3 days ago after your team promised installation within 2–3 hours. Since then, I've called customer care every day. Every time, I'm told an engineer will visit "today" yet no one has shown up. #CustomerService #ACTFibernet

• 
  Dr. Tabrez Nasar, PhD (@TabrezNasar) reported 13 minutes ago

  10+ days since I got ACTFiber Ultra. Paid in full, job is still half done. No Ethernet setup, no Fire TV Stick as promised. Sales agent stopped answering calls/messages. VERY POOR after-sales service. @ACTFibernet Please resolve this. @ACTFibernetHYD #ACTFibernet #CustomerService

• 
  Manish Kumar (@Jadeja_manish25) reported 13 minutes ago

  @ACTFibernet Internet is down at my flat since last two days. The technician seems to be "chalta hai" type if he doesn't even know what the issue is and that he couldn't fix. Your customer care team is there to simply apologise and do nothing😕 Ticket no: SR10281007414784

• 
  Vigneshkumar Parameswaran (@vigneshvicky456) reported 13 minutes ago

  @ACTFibernet Hi Team,It's been 24hours now, still my internet is down and for my entire area, No response from CSR and the field engineer number is switched off. The SO CALLED MANAGER GAVE HIS NUMBER FOR ANY ISSUES was very rude on the call yesterday and now not even responding.

• 
  R (@airnoforce) reported 16 minutes ago

  @ACTFibernet Pretty disappointed in the customer service... Please do something @ACTFibernet

• 
  Ramlal Waghray (@ramlal_w) reported 20 minutes ago

  @ACTFibernet It is surprising to note that this ticket has been closed without any resolution or even a conversation

• 
  Manish Kumar (@Jadeja_manish25) reported 22 minutes ago

  @ACTFibernet Your team demonstrated out of the box thinking to solve my problem-they deleted the ticket itself from the system !! Pleased by this innovative skill, I have raised another ticket - to discontinue the services for which I made full payment in advance. Keep the change! @TRAI fyi