ACT outages and service status in Chandigarh, Chandigarh

Problems in the last 24 hours in Chandigarh, Chandigarh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chandigarh, Chandigarh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Chandigarh, Chandigarh

Latest outage, problems and issue reports in Chandigarh and nearby locations:

• 
  Pranjal (@pranjalbordoloi) reported 38 minutes ago from Chandigarh, Chandigarh

  @ACTFibernet Should be ashamed of yourself. Promising the world thru advertisement n failing to deliver something as simple as uninterrupted service. Connection interrupted for box problem again n again over the last one month at prime location like South Delhi. @DoT_India

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manish Kumar (@Jadeja_manish25) reported 6 minutes ago

  I'm tired of the constant excuses from the ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. @ACTFibernet

• 
  Manish Kumar (@Jadeja_manish25) reported 6 minutes ago

  @ACTFibernet Internet is down at my flat since last two days. The technician seems to be "chalta hai" type if he doesn't even know what the issue is and that he couldn't fix. Your customer care team is there to simply apologise and do nothing😕 Ticket no: SR10281007414784

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 6 minutes ago

  @ACTFibernet 17 hours of Internet outage - not acceptable in this day and age #fail

• 
  pramodhvittal (@pramodhvittal) reported 7 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  Mahi (@jagdish_mahi) reported 7 minutes ago

  @ACTFibernet No action taken by @ACTFibernet team till now even after highlighting on X. They are taking their undue disadvantage of consumers. Worst ever service I am facing.

• 
  🅰🅱🅷🅸🆂🅷🆃🆄😈 (@ItismeLucifer) reported 7 minutes ago

  @Lollubee @ACTFibernet If they close the ticket. Reopen it again and again. Thats the only way to get perm solution.

• 
  Lakhan (@LakhanINTS) reported 7 minutes ago

  @ACTFibernet Why you are not issuing refund of remaining balance and closing connection. If you cannot give service, then just refund and close. Don't say refund policy and all

• 
  Shivashish (@0xShivashish) reported 14 minutes ago

  @ACTFibernet @ACTFibernet @FiberAct It's been over a 9 days since I raised my shifitng request and 6 days as disconnection request (SR10281001985214), but there has been no resolution. Since my connection could not be shifted within the promised timeline, I had no option but to get a new internet connection. I cannot keep waiting because of the delay from your end. Please process my disconnection request immediately and close the ticket. Account No.: 102690825805

• 
  Sumit Anand (@sumitanand098) reported 15 minutes ago

  @ACTBangalore @ACTFibernet SR10281068894234 for 3 days, every morning my internet is not working, what is this... I've to raise a ticket everyday. Very pathetic service.

• 
  MANOJ K. GOYAL (@MANOJGOYAL_2019) reported 15 minutes ago

  @ACTFibernet #actfibernet Kind Attention: ACT Fibernet, Our internet connection has been down since this morning. We have already registered a complaint and contacted your customer care multiple times, but there has been no response or resolution. This prolonged service disruption is causing serious inconvenience. We request you to restore our internet connection immediately and resolve the issue without any further delay. If this matter is not addressed urgently, we will be left with no option but to escalate the issue and take appropriate action with the concerned regulatory authorities. Complaint Details: A service request has been raised with reference number SR10181017616324. Someone from our team will contact you soon.