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ACT

ACT outages and service status in Chandigarh, Chandigarh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Chandigarh, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chandigarh, Chandigarh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chandigarh, Chandigarh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Chandigarh, Chandigarh

Latest outage, problems and issue reports in Chandigarh and nearby locations:

  • pranjalbordoloi
    Pranjal (@pranjalbordoloi) reported from Chandigarh, Chandigarh

    @ACTFibernet Should be ashamed of yourself. Promising the world thru advertisement n failing to deliver something as simple as uninterrupted service. Connection interrupted for box problem again n again over the last one month at prime location like South Delhi. @DoT_India

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kiran_nadella
    Kiran Surya Nadella (@kiran_nadella) reported

    @ACTFibernet Still no resolution and your service engineer is very rude. What’s this? @TRAI @DoT_India

  • viyaki_s
    Viyaki (@viyaki_s) reported

    @ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?

  • thisissharath
    Sharath (@thisissharath) reported

    @ACTFibernet, there is no internet connectivity for the last 4 days! Every technician who is calling for the last 4 days asks the same question, “sir, do you know where is the box in your area?” Seriously? Is that my job? Horrible experience

  • beingmejst
    just being honest (@beingmejst) reported

    @ACTFibernet Just got internet back. Issue resolved. TY

  • pramodhvittal
    pramodhvittal (@pramodhvittal) reported

    Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

  • MJ_199318
    MJ (@MJ_199318) reported

    @ACTFibernet Despite full payment made 10 days ago, your failure to install the router and activate services amounts to gross deficiency in service and unfair trade practice. Take notice that the installation should be completed within 24 hours, #ConsumerRights #ACTFibernet

  • 08aca24
    Canute Angelo (@08aca24) reported

    @ACTFibernet I called sales 4 times. Spoke with 4 different people. The first lady's name i did not get. She was very rude. She did not understand the issue and kept saying it cannot be done today. Then came Merlin, who promised to get a supervisor online.

  • ShanbNit
    NiShan (@ShanbNit) reported

    @ACTFibernet - your customer service are using every trick in the book to get me to move from my current plan Blaze. Their fav line is it is not available anymore and customers have to choose the higher package. This is half truth as existing customers can continue on that plan

  • KannanRr
    Dr. Kannan RR Rengasamy (@KannanRr) reported

    @ACTFibernet After the series of complaints no engineer came and resolved. Last three days we don’t have internet connection. Such a worse Customer service and arrogant engineering team. Finally I am closing my act fibre connection. Please don’t rely on sales team of act fibre. @ACTFibernet

  • imPhoenix4u
    Monster (@imPhoenix4u) reported

    @ACTFibernet Already ETR date and time crossed, still no resolution