ACT outages and service status in Allahābād, Uttar Pradesh

Problems in the last 24 hours in Allahābād, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Allahābād, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Allahābād, Uttar Pradesh

Latest outage, problems and issue reports in Allahābād and nearby locations:

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  निखिल केसरवानी 🇮🇳 (@KesarwaNikhil) reported 13 minutes ago from Umri, Uttar Pradesh

  @ACTFibernet Nice joke @ACTFibernet , if your Team is looking my issue, i wouldn't have to tweet here. Close my service request, I've already choosen a better one. Thank you.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  TechTrader (@techarun86) reported 2 minutes ago

  Worst service ever @ACTFibernet Connection nahi laga paa rahe ho to service kya hee doge tum log

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  Suchit Mishra (@SuchitMish35454) reported 3 minutes ago

  @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService.....

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  Rishi Anand Pandey (@PandeyRishii) reported 4 minutes ago

  @ACTFibernet Call me anytime before 8 pm , but solve the issue ... already had a long call with your customer care and billing teams who have denied service even after avknowleding that the service fault at company end

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  Maybe Yoda (@yoda_maybe) reported 5 minutes ago

  @Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response

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  Sparsh (@skkumarsparsh) reported 6 minutes ago

  @ACTFibernet Ticket - SR10280199587664. Internet is disconnected since 12pm. Raised ticket immediately but estimated time to fix is tomorrow by 12pm. No one tried to fix today. How do you advertise almost zero downtime with almost a day of no connectivity? The worst literally.

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  Vikash Mohapatra (@vicky16101991) reported 6 minutes ago

  @ACTFibernet Can you please arrange a call back. Your chatbot sucks. Since last 2 days its says all your agents are busy.

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  chandu arunarthi (@ArunarthiC34060) reported 8 minutes ago

  @ACTFibernet I have requested for shift connection 5days back and your ETA as per ticket is May 02. Till now no technician contacted me. Your customer care support is pathetic and always say we will address in 24hrs. You guys have very frustrated process.

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  Aakash kumar Puri (@aakashkumarpur1) reported 8 minutes ago

  @ACTFibernet Resolution cannot take ages! The issue is you and your team is not even trying to solve the issue. All that you are doing is; putting up standard blurbs - not focusing on the resolution or customer pain. It’s been more than 3-4 weeks and you folks are not able to do a basic job!

• 
  Nalin Choudhary (@NalinChoudhary8) reported 11 minutes ago

  @ACTFibernet no internet for four days. Customer service hasnt been reachable. So frustrated with the service.

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  Shashank Singh (@shashank_cghb) reported 14 minutes ago

  .@ACTFibernet took ₹1749 on 25 Apr for a new connection. Till today—no installation, no update, no accountability. Classic case of taking money without service. Account: 101799463940 Filing complaint via e-Daakhil & NCH. #ACTFibernet #FraudAlert