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ACT outages and service status in Allahābād, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Allahābād, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Allahābād, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Allahābād, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at ACT

ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Allahābād, Uttar Pradesh

Latest outage, problems and issue reports in Allahābād and nearby locations:

  • KesarwaNikhil
    निखिल केसरवानी 🇮🇳 (@KesarwaNikhil) reported from Umri, Uttar Pradesh

    @ACTFibernet Nice joke @ACTFibernet , if your Team is looking my issue, i wouldn't have to tweet here. Close my service request, I've already choosen a better one. Thank you.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • saiprasad5591
    saiprasad (@saiprasad5591) reported

    @ACTFibernet I'm a resident of Balanagar Hyderabad, I have raised a SR10180078427864 request on May 2 2026 1 PM IST, now it is more than 26+ hours and counting. Still the issue persists. I have faced the same issue one week back. It was fixed one week back.

  • hystercy
    Hyster (@hystercy) reported

    @ACTFibernet , I was told a representative will call me in 48 hours, no one did Earlier they said it’s junction box issue, then main line issue, now they are claiming flooding Who is incharge ? All of my work has come to a halt and I am facing penalty

  • Manamaboy
    Manamaboy (@Manamaboy) reported

    @ACTFibernet Do I need to resort to Twitter everytime to resolve an issue?????? This has to be resolved within a few hrs

  • adeatii
    Adithi (@adeatii) reported

    @ACTFibernet It’s been a whole another day since my tweet and there has been no resolution. I have been getting messages of delay since last night. This is unacceptable @ACTFibernet

  • ateeqsinwan
    mohammed ateeq (@ateeqsinwan) reported

    @ACTFibernet Tomorrow again Monday we have lot of office work, it will be bad problem

  • hypnoindian
    sadakathullah khan (@hypnoindian) reported

    @ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.

  • narayanarao35
    N@r@y@n@ (@narayanarao35) reported

    @ACTFibernet worst network provider in Hyderabad move to another provider

  • HarmanjitGill5
    Harmanjit Gill (@HarmanjitGill5) reported

    @ACTFibernet Your service is really pathetic. The internet is really unstable. All my devices keep getting disconnected. Your service agents close tickets without resolving the issue and your chat bot is useless.

  • sairamkaipa
    1998🏏📽️🛕 (@sairamkaipa) reported

    @ACTFibernet Your technical cutting the call instead of taking the call. What is that big issue which is taking more than two days to fix the issue. Such a great service by @ACTFibernet . Atleast update the ticket in app with correct status and why it is delaying.

  • manishkutagal
    Manish Kutagal (@manishkutagal) reported

    @ACTFibernet @ACTFibernet It is not acceptable to ask for 48hrs to fix a broken line, that too in a city like Bengaluru