ACT outages and service status in Medchal Malkajgiri, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at ACT
ACT is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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Sudhir Reddy (@SudhirR85782747) reported from Medchal Malkajgiri, Telangana@ACTFibernet Issue not resolved but ticket closed
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Shiva Reddy (@shivapr543) reported from Medchal Malkajgiri, Telangana@ACTFibernet Internet not working on holidays sucks. Not sure why it troubles only on sundays. Solve it soon Ticket- 101647203895
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T NAVEEN KUMAR (@tnaveen04) reported from Madhāpur, Telangana@ACTFibernet The worst service from #actfibernet we had taken 1 GBPS plan of 7999/- Almost 5 days problem has not resolved yet. Account 101008734978 LeadIT -. Rahul. Act fiber they don't have the escalation matrix contact details.
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Girija Shankar Kar (@girijakarr) reported from Medchal Malkajgiri, TelanganaUnprofessional services from @ACTFibernet. Very bad experience so far and not recommended. Technicians doesn't bother about solving issue and keep on wasting time. They can delay a simple 2 minutes troubleshooting for weeks. Don't listen even raising multiple tickets. #Hyderabad
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet 4th time in 2 months our internet is down. This is affecting our work & kids classes. No one, absolutely no one at ur end cares. Community is collectively working towards getting a different vendor now and I will be glad when you loose customers at this massive level
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet your customer service is pathetic. No one knows what they are talking. I am facing connectivity issues since yesterday morning. No one is helping on that can you do something?
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shravan (@Shra1Reddy) reported from Medchal Malkajgiri, Telangana@ACTFibernet really pathetic customer service.. has been trying from last 1 hour to get connected with, the automated msg makes me wait for 12 min and disconnects.. there was a complaint raised 4 days back and not resolved yet..really pathetic for such a big company..UNBELIEVABLE
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BASABOINA PRADEEP KUMAR (@BasaboinaK) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD Please disconnect my service
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet facing connectivity issue at home after power fluctuation. It's working for all others in the community but for is it doesn't even appear in the available networks though modem is on. We did all we can at our end but no internet. Please help
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munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD I was requested for a new connection on 25/03/22 and payment also completed same day itself since that day connection was not given daily your guys come 3 days and they told some technical issues but now they telling we could not give connection here
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Kamlesh Macwan (@kmacwan) reported from Medchal Malkajgiri, Telangana@ACTFibernet Dear Sir, this is to bring to your notice that I have place my relocation request of WiFi and it's been 20 days now but nothing has been done..no costumer service is receiving phone calls nither reply email....can you look into this matter and help...thanks
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet Before we enjoying the plans provided firstly you should resolve the issue raised by us in SLA 72 hrs complete no one responded on the issue. The best poor service by you people I feel pity
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Ravindra (@RavIndra559) reported from Medchal Malkajgiri, Telangana@ACTFibernetHYD @ACTFibernet SR10145442523542. Could pls an network engineer tomorrow morning at earliest pls. So I will not miss my tomorrow's deadline as I missed today's #MondayBoost #MondayFeeling
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet No u don't understand because u don't understand our problem
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Praveen Gunturu (@prawin008) reported from Medchal Malkajgiri, Telangana@ACTFibernet But customer service is worst and connectivity also Raised a complaint on 15th Nov no response from you
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD When are you planning to resolve the issue. Will you guys Atleast take up the issue which is posted on 18th Dec 2021. I really doubt your SDM, DGM and all the management are just sleeping. Are they just paid for sleeping.
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Praneeth (@Praneet69221374) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernet when are you going to fix this , your agent named SANJEEV , he is the one who insisted to pay on the same day and the next day installation promised and its been 15 days he never calls us , only we need to follow him up and whenever we call he says refund.
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arrahemanthreddy (@arrahemanthredd) reported from Medchal Malkajgiri, Telangana@ACTFibernet you guys dosent respond properly worest services horrible won't preffer any one. It's been 3days no one is responding and not attending.
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gonuguntla (@prabhanjanaraog) reported from Amīrpet, Telangana@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
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Rajesh Harsh (@rajeshharsh4) reported from Sītārāmpur, Telangana@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pavan (@pvnprb) reportedHey @ACTFibernet my meter is powering the main junction box for my neighbors, but I haven't received the promised compensation for Feb, March, or April. To make matters worse, your app won't let me raise a service request for this. Please fix my bill ASAP! @ACT_Issues @FiberAct
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Manish Kutagal (@manishkutagal) reported@ACTFibernet @ACTFibernet It is not acceptable to ask for 48hrs to fix a broken line, that too in a city like Bengaluru
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Raghu (@Raghhu_visu) reported@ACTFibernet it seems you customer care doesn’t care about new connection .im not able to connect anybody
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veerana gowda (@veeransg5) reported@ACTFibernet one of the worst customer centric companies, blocked my account SR10280015768704 WHY am i not able to login into my act fibernet portal using my mobile number?
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Anand Nagshenkre (@ANagshenkre) reported@ACTFibernet @ACTFibernet Internet is still not working ! Your technical team is only revising the timeline after every 4 hours. And am not paying the money for these technical issue window , kindly do not include in bill.
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RupeshDhage (@rupeshdhage4) reported@ACTFibernetHYD @ACTFibernet Again Internet is not working. SR10180033651684. Very poor service. 2 outages in one week.
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Abhinav Kumar Dubey (@abhinavkrdubey) reported@ACTFibernet @ACTFibernet SR10280009387674 what is the status? Please refund the amount for the days you failed to provide the service.
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Manamaboy (@Manamaboy) reported@ACTFibernet woes commences. Down for 2 days & no customer support is responding. Chat is useless & no solution in sight. Online classes impossible to attend
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Rough on Roughnecks (@prakar) reported@ACTFibernetHYD @ACTFibernet MORE THAN A MONTH BEFORE,I DID A PLAN CHANGE USING APP, <<NOTHING HAS MOVED!!!>> Router Delivery -Field SR10179669674090 ETR: Work in Progress 3 CALLS TO CUSTOMER SERVICE NOTHING @GoI_MeitY
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Lakshay Jain (@jlakshay1996) reportedDisappointing service from @ACTFibernet. Internet down since yesterday (SR10280004592444). 20-min wait times only to get fake "technician visit" updates. Now the team isn't even picking up my calls after ghosting the visit. Tired of chasing. Fix this @ACTFibernetHelp #ACTFibernet