ACT outages and service status in Medchal Malkajgiri, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet None of your team is responsible in clearing the issue. Logged a compliant on 18th Dec 2021. And it is been 1 month and issue still lot looked in to
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet your customer service is pathetic. No one knows what they are talking. I am facing connectivity issues since yesterday morning. No one is helping on that can you do something?
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pankaj singh (@aa3pankaj) reported from Medchal Malkajgiri, Telangana@ACTFibernet no internet from last 24 hours , please fix it asap 😤 @JioCare please expand your fiber network, still not available in my area.
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Rajesh Harsh (@rajeshharsh4) reported from Sītārāmpur, Telangana@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD #Badservive SR10159247308442 request raised 5 days back for reconnection at Pragatinagar, Hyderabad, still not resolved, everytime I can, customer care tells and repeats the same thing that technician will come in 24 hrs, it's more than 120 hrs.....
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Ravindra (@RavIndra559) reported from Medchal Malkajgiri, Telangana@ACTFibernetHYD @ACTFibernet SR10145442523542. Could pls an network engineer tomorrow morning at earliest pls. So I will not miss my tomorrow's deadline as I missed today's #MondayBoost #MondayFeeling
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet Again the same issue i am really fedup it seems like what a huge mistake we have done just by taking ur service
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, TelanganaYour customer is so annoying that to they disconnect the calls when we call them for enquiry. Even though mistake is from your end, you will not agree and disconnect our calls. Customer Complaints are never cared. @ACTFibernet @ACTFibernetHYD
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Nilesh Doijode (@DoijodeNilesh) reported from Medchal Malkajgiri, Telangana@ACTFibernetHYD @ACTFibernet Hello team yesterday night the truck gone in to my street and the internet wire got broken yesterday night it self I have raise request & call customers care told that today I have virtual event so in early morning pls fix it
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Praneeth (@Praneet69221374) reported from Medchal Malkajgiri, Telangana@ACTFibernet I Had ordered new connection 15 days ago , no response from any of them and I paid the amount on the same day when I ordered it , now they say that will refund u amount what's going on ?? To speak to customer service supervisor I'm on hold since 28 MINS ?101608841776
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet No u don't understand because u don't understand our problem
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@purnakaja @ACTFibernet I think service is a word that they have deleted from their dictionary. Only thing they can do diligently is disconnect the connection for bill not being paid on time. But won't answer ever for any issues and complaints.
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gonuguntla (@prabhanjanaraog) reported from Amīrpet, Telangana@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet I just checked your team what is the status. Team said material need to come from kukatpally and issue spot Pragatinagar hardly takes 30 mins but till not arrived since approx 4 hrs and your team still waiting for it with no work is this the way working as priority?
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet 4th time in 2 months our internet is down. This is affecting our work & kids classes. No one, absolutely no one at ur end cares. Community is collectively working towards getting a different vendor now and I will be glad when you loose customers at this massive level
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@RaghavSRao1 @ACTFibernet @ACTFibernet Same experiences no one from customer care looking in to this .. they are well trained in trying to convince the customer
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rajesh mishra (@Raj5261722) reported from Medchal Malkajgiri, Telangana@ACTFibernet Respected ACTFibernet support team I'm facing internet issues and it's 6th time in this month tried to reach customer care but no reply through App it says existing ticket available unable to open new ticket please do needful my number 8297053377
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet Please help us with the issue. It's not resolved yet and it's really needed for our work
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Asif (@asifbangle) reported from Medchal Malkajgiri, Telangana@ACTFibernet First of all make sure that you’re providing uninterrupted service for at least a week. Ek Number FALTU n FRAUD acting ACTing network which never works.
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet The worst response from the Act
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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mohanraj.nelli (@mohanrajnelli) reportedDear @ACTFibernet, I completed the payment for a new internet connection, but the installation has still not been done. I have not received any proper updates from your team. Kindly resolve this issue at the earliest and arrange the installation immediately.
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Sendil Gopal (@SendilGopal) reported@ACTFibernet Very poor customer service experience. Tickets are getting closed without resolving the issue, and there is no transparency or ownership from support teams. This kind of service is frustrating for paying customers. Please address this seriously. #ACTFibernet
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R G Shubham (@RGShubham2712) reported@ACTFibernet I'm not going to stop here. This will be futher filed on Consumer portal against harrasment and improper and insufficient service
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Tanmay (@Tanmayshriv) reported@airtelindia @airtelindia cancel my subscription starting today I am fed up with this kind of ****** service @ACTFibernet please contact me you have my address in the above thread
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Aspire@live life kingsize (@UD95131533) reported@ACTFibernet Mymonthly electricity bill waiver of ₹100 was supposed to be processed. Your customer care informed me that it would be resolved within 24–48 hours, but it is still pending. Kindly look into this and resolve it at the earliest. Acc no 101004710659 #ElectricityBill
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Vikram (@edukulavikram) reportedPost #2 @ACTFibernet @ACTFibernetHYD I have called Cust care 4 times, there have been no response. Very frustrating and poor service.
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Predator_@ (@Jeet_Singh_1) reported@ACTFibernet Hi, could you please assist with ticket number SR11080169061044? No one has responded yet. I recently upgraded my plan as suggested by your technician, Abhinav, due to ongoing internet issues, but the problem still persists. Now, the internet is completly down.
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Vikash Mohapatra (@vicky16101991) reported@ACTFibernet Can you please arrange a call back. Your chatbot sucks. Since last 2 days its says all your agents are busy.
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Jagadeesh Gumpena (@Jagadeeshgum) reportedHello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet No update yet? How many 48 hours are you freaking folks up to? Worst company ever!