ACT outages and service status in Medchal Malkajgiri, Telangana
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- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet , there was power fluctuation in our community and after that the internet connection disappeared. Now the modem is on but we can't even see our network. Have tried all we know but no connectivity. Please help
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Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana@ACTFibernet need immediate attention to ticket SR10259880207342, whole apartment is impacted due to not replacing battery, again I see you focus more on ticketing SLA rather than customer, it's closed and opened multiple times
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Krishakshi (@krishakshi) reported from Medchal Malkajgiri, Telangana@ACTFibernet Hi, When thier is connectivity issue you people should max 48 hours to slove but the thing is you people will take 15 days to slove and the pay for that date you will won't forward by this this is loss to customer.Till now I didn't got the resolution of my connection
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@renijth @ACTFibernet Yes waiting for 5 days still no response. The most unhappiest customer service
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Ravindra (@RavIndra559) reported from Medchal Malkajgiri, Telangana@ACTFibernetHYD @ACTFibernet SR10145442523542. Could pls an network engineer tomorrow morning at earliest pls. So I will not miss my tomorrow's deadline as I missed today's #MondayBoost #MondayFeeling
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaAgain the same issue the internet is not working very shame @ACTFibernet
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, Telangana@ACTFibernet Do I need to raise another complaint as have been hearing it's resolved with no one visiting the premises to inspect? I am tired everytime raising a service request with no resolution
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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orestes albert (@orestesalbert1) reported from Medchal Malkajgiri, Telangana@ACTFibernet such a huge waste customer care, No connectivity, and an app which has no chating facility. It's not what you promise when u come to give connection. Too slow says 40 Mbps and nothing near to it.
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swaroop reddy (@reddy_swaroop) reported from Medchal Malkajgiri, TelanganaHow many more decades you want to resolve this issue? Please let me know if your Engineer is traveling from some other planet @ACTFibernet
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@RaghavSRao1 @ACTFibernet @ACTFibernet Same experiences no one from customer care looking in to this .. they are well trained in trying to convince the customer
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AskMe (@vgcofeeclub) reported from Medchal Malkajgiri, Telangana@ACTFibernet Finally temporarily the problem resolved after reaching out to your local service personnel Srikanth
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rajesh mishra (@Raj5261722) reported from Medchal Malkajgiri, Telangana@ACTFibernet Internet down since morning due to your server issue please help
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet Please help us with the issue. It's not resolved yet and it's really needed for our work
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Shiva Reddy (@shivapr543) reported from Medchal Malkajgiri, Telangana@ACTFibernet Internet not working on holidays sucks. Not sure why it troubles only on sundays. Solve it soon Ticket- 101647203895
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, TelanganaHi guys I tried upgrading my connection from the app and paid the amount using my bank account with money deducted but the payment screen kept only revolving with no confirmation.. kindly support @ACTFibernet
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD When are you planning to resolve the issue. Will you guys Atleast take up the issue which is posted on 18th Dec 2021. I really doubt your SDM, DGM and all the management are just sleeping. Are they just paid for sleeping.
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Amal saj (@AMALSAJ) reported from Medchal Malkajgiri, Telangana@ACTFibernet please hire some efficient people for your customer care service. I had a terrible interaction with your agent and finally when she couldn’t answer my questions, she disconnected. Now please dont give me this was a network issue excuse.
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pankaj singh (@aa3pankaj) reported from Medchal Malkajgiri, Telangana@ACTFibernet internet is down in my area from last 24 hours, fix it asap 😤
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Nilesh Doijode (@DoijodeNilesh) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD Team I would like to inform you that every alternative days there will some issues ….pls check that since 3 hours I m not getting internet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shubham Jalewa (@shubh_81) reported@ACTFibernet it has been 20 days my issue is not resolved. My router has been picked up but the refund for security not initiated. I have contacted customer support multiple times
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shreyas belavadi (@belavadi_7) reportedTrying to switch from Airtel to @ACTFibernet in Bangalore. Before payment, Vinatha MT was very proactive. After payment, the attitude changed, and it’s now been over a week with no connection and no proper response. I’m chasing multiple people daily just to get basic service.
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Killer whale (@killer_whale6) reportedDay 2 of waiting for my ₹3932 refund from @ACTFibernet. I had to cancel the connection because they tried to install a commercial 8-port hub in my private house for just ₹50! Ticket is raised, but ACT team, please process this with finance TODAY and give me the UTR number.
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Yashank Bharti (@yashank20001) reported@ACTFibernet If your techs stop around 7 to 8 PM, why hasn't my issue been touched yet? Giving me an ETR for tomorrow (Apr 10) is unacceptable service. @TRAI @DoT_India, this is a total service failure. I shouldn't have to beg for a repair. Complaint No: SR11079728116674
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Saurav Chakraborty (@Saurav23121990) reported@ACTFibernet @ACTFibernetHYD There has been no internet connectivity at my place from yesterday 5pm. I already logged a complaint and eta is 3pm today. It's not acceptable. It almost over 18 hours. No technician visit yet. Customer service telling to wait. SR10179758361064.
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Narendrababu (@penbabu) reported@ACTFibernet Till now I have not got proper resolution. Customer care is saying mobile number changed but they will charge for ott to be activated. I fail to understand why. Absolute harassment of consumer. Every time I call I have to repeat all the story to customer care.
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manuvachanam (@manuvachanam) reported@ACTFibernet Despite your assurances your teams have not cared to attend the issue since the last 3 days !!
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Kausthubh Kayur Balaram (@kbkausthubh) reported@ACTFibernet @ACTFibernet and dont bother calling i am as well gonna decline the calls like how your engineer has been doing i need answers in this place and to my post only no dm as well i will not be replying in dm this has gone beyond my patience level every month an issue with the network
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R K Malhotra (@rkmalh1956) reported@ACTFibernet 19 hours and still not resolved. Your service guys have requested to change router but it seems they are more interested in weekends then serving clients
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Priyam Pradhan (@PradhanPri64928) reported@ACTFibernet @ACTFibernet the tickets are closed without providing any resolution. Resolve this issue by today or else this is going to be escalated.