ACT outages and service status in Medchal Malkajgiri, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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Srikanth Bhamidi, CPTD (@Sri_Learning) reported from Medchal Malkajgiri, TelanganaHello @ACTFibernet I would want to downgrade my plan from 300mbps to 150mbps, please help me out on this as I wound not need enhanced speeds anymore..
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Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana@ACTFibernet need immediate attention to ticket SR10259880207342, whole apartment is impacted due to not replacing battery, again I see you focus more on ticketing SLA rather than customer, it's closed and opened multiple times
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Shrinu Namburu (@shrinubabu) reported from Medchal Malkajgiri, TelanganaActFibernet Hyderabad has got really poor service. Faced internet down issue 4 times in a month. The service and support really sucks... #Actfiber , #ActFibernet
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, TelanganaYour customer is so annoying that to they disconnect the calls when we call them for enquiry. Even though mistake is from your end, you will not agree and disconnect our calls. Customer Complaints are never cared. @ACTFibernet @ACTFibernetHYD
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, Telangana@ACTFibernet Do I need to raise another complaint as have been hearing it's resolved with no one visiting the premises to inspect? I am tired everytime raising a service request with no resolution
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Praneeth (@Praneet69221374) reported from Medchal Malkajgiri, Telangana@ACTFibernet I Had ordered new connection 15 days ago , no response from any of them and I paid the amount on the same day when I ordered it , now they say that will refund u amount what's going on ?? To speak to customer service supervisor I'm on hold since 28 MINS ?101608841776
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Abhishek Mandal (@Mandal33Mandal) reported from Medchal Malkajgiri, Telangana@ACTFibernet My internet is not working. Can you please register a complaint for me. My contact. No: 9618943871
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A S Gopal #IsupportCAA (@alsgopal) reported from Medchal Malkajgiri, Telangana@ramsteinrocks @ACTFibernet ACTFibernet will not act on the complaint issues
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Sudhir Reddy (@SudhirR85782747) reported from Medchal Malkajgiri, Telangana@ACTFibernet Issue not resolved but ticket closed
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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dheeraj yadav (@dheeraj95625907) reported from Medchal Malkajgiri, Telangana@ACTFibernet My issue is unaddressed and I may be forced to escalate the matter to ministry of telecommunication
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Dr. IVNS Raju - Founder RajGuru (@ivnsraju65) reported from Kūkatpalli, Telangana@ACTFibernet I am your customer since 2013. I requested for resetting my router as I had forgotten the password to share my WiFi. I raised this ticket and it was closed just like that. Please attend to it tomorrow without fail.
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet I just checked your team what is the status. Team said material need to come from kukatpally and issue spot Pragatinagar hardly takes 30 mins but till not arrived since approx 4 hrs and your team still waiting for it with no work is this the way working as priority?
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Mashuk (@Mashuk90406470) reported from Medchal Malkajgiri, Telangana@ACTFibernet I got call from ACT team, There is no feasibility to connect the box in My area. Also said it will take time to resolve the issue, you may disconnect the connection, we will initiate the refund. Team it's been week still my issue not resolved its hampering my work.
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Shiva Reddy (@shivapr543) reported from Medchal Malkajgiri, Telangana@ACTFibernet Internet not working on holidays sucks. Not sure why it troubles only on sundays. Solve it soon Ticket- 101647203895
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTBroadbandIn What a worst cuatomer service i have been seeing
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shravan (@Shra1Reddy) reported from Medchal Malkajgiri, Telangana@ACTFibernet really pathetic customer service.. has been trying from last 1 hour to get connected with, the automated msg makes me wait for 12 min and disconnects.. there was a complaint raised 4 days back and not resolved yet..really pathetic for such a big company..UNBELIEVABLE
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Arun Nayak (@ArunNayak474) reported from Medchal Malkajgiri, TelanganaHello, i live in Hyderabad "Hakimpet"I requested for new connection and waiting since seens 20days for new connection @ACTFibernet I tried to contact many times were no one is responding. please look into this issue my ph. no:- 9573585604 @ACTFibernetHYD
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet my connection no. Is 101013457797 Your customer service associate keeps call on hold for hours if they aren't aware of resolution. This is pathetic from your firm. And definitely a red flag from customer perspective.
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet Don’t keep cheating the customer
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet Internet restored now for request SR10280004314794. Thanks for resolving, but the repeated “24 hrs” updates were frustrating. Hope for better service going forward.
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Ajay Verma (@vajay09101988) reported@ACTFibernet You are very smart auto resolved my issue and closed the ticket and charged me the bill of 2200 + for plan change charges but your executive who guided me to change the plan told me this will be includ in next month's bill again mis-selling.@AshwiniVaishnaw @jagograhakjago
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Kerensa Sheen (@kerri_cp18) reported@ACTFibernet @ACT_Issues I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to
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Maybe Yoda (@yoda_maybe) reported@Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet No update till now! How pathetic can the service get? Resolution time was april 22nd and today is??? And you folks are still not making progress or efforts to resolve!
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Mridul Singh Rajawat (@mridul_rajawat) reported@ACTFibernet Hi team it's been more then 2 hours past my office time and still no resolution what is the sense of urgency here if no one is bothered about it.
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kartik tanwar (@kartiktanw40482) reported@ACTFibernet Its more than 5 hours i tweet and more than 36 hours my internet is not working still haven't got any solution is this your priority @ACTFibernet
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Lingam Om (@LingamOm) reported@ACTFibernet Issue facing from the starting month till now no solution same copy paste comments will check and escalate to management where is the acknowledgement
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Kashif Zain (@KashifZain) reported@ACTFibernet Absolutely rubbish service, it’s been 5 days and still no proper response. Everyday same lies that it will be fixed today, before 9 am, then 11 am or by 12 pm and then a message comes pushed back to another 24 hours. Ridiculous!
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OG (@ravi_bhat10) reported@ACTFibernet @ACTFibernet still awaiting for your response. It's been more than 24hours since this issue occurred and I haven't heard back anything from technicians.