ACT outages and service status in Medchal Malkajgiri, Telangana
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- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet it's day 3 of no internet. People are just calling us and taking details and then nothing. Absolutely no response. We have told that a tech person would need to visit us but no action! How is it that you're so particular about bill payments but not about resolution
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, Telangana@ACTFibernet I am not sure if it is resolvrd yet as the problem was not at my place but the Junction box of ACT - battery backup of the box from your end! Got a call that it's rectified, if it's not will get back to you
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTBroadbandIn What a worst cuatomer service i have been seeing
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD When are you planning to resolve the issue. Will you guys Atleast take up the issue which is posted on 18th Dec 2021. I really doubt your SDM, DGM and all the management are just sleeping. Are they just paid for sleeping.
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R9 (@rajkuma54014118) reported from Medchal Malkajgiri, Telangana@ACTFibernet your call center is down not able to connect and unable to login
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Sudhir Reddy (@SudhirR85782747) reported from Medchal Malkajgiri, Telangana@ACTFibernet Issue not resolved but ticket closed
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AskMe (@AskMe49293125) reported from Medchal Malkajgiri, TelanganaMost useless, bkwas, stupid services of @ACTFibernet USELESS USELESS USELESS
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaAgain the same issue the internet is not working very shame @ACTFibernet
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, TelanganaYour customer is so annoying that to they disconnect the calls when we call them for enquiry. Even though mistake is from your end, you will not agree and disconnect our calls. Customer Complaints are never cared. @ACTFibernet @ACTFibernetHYD
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@RaghavSRao1 @ACTFibernet @ACTFibernet Same experiences no one from customer care looking in to this .. they are well trained in trying to convince the customer
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Gladson (@Davidgladson) reported from Medchal Malkajgiri, Telangana@ACTFibernet really frustrated with act service never give the speed for which I am paying for… hope your company will close one day.
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chandan singh (@superb_singh) reported from Izzatnagar, Telangana@ACTFibernet can i know the status and timeline or have you left us without any service..i am not able to use internet
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet Before we enjoying the plans provided firstly you should resolve the issue raised by us in SLA 72 hrs complete no one responded on the issue. The best poor service by you people I feel pity
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, Telangana@ACTFibernet We have to call atleast 3 times and your customer service team has disconnected two times without even speaking properly
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rajesh mishra (@Raj5261722) reported from Medchal Malkajgiri, Telangana@ACTFibernet Respected ACTFibernet support team I'm facing internet issues and it's 6th time in this month tried to reach customer care but no reply through App it says existing ticket available unable to open new ticket please do needful my number 8297053377
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet your customer service is pathetic. No one knows what they are talking. I am facing connectivity issues since yesterday morning. No one is helping on that can you do something?
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Ravindra (@RavIndra559) reported from Medchal Malkajgiri, Telangana@ACTFibernetHYD @ACTFibernet SR10145442523542. Could pls an network engineer tomorrow morning at earliest pls. So I will not miss my tomorrow's deadline as I missed today's #MondayBoost #MondayFeeling
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Suraj (@Suraj39359801) reported from Kūkatpalli, Telangana@ACTFibernet @ACTFibernetHYD SR10162617324762 Same I raised on sept 5th internet not working every 15days I am facing issue from 4months, I called executive 9121015806 he said to report in HO Banjara hills nobody responding. Please rectify my problem internet not working. 6pm
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Dhiresh C. RayMohapatra (@dhiresh_c) reported from Medchal Malkajgiri, Telangana@ACTFibernet Customers are experiencing DADAGIRI of actfibernet. Company has one of the policis is DOMUNHA. There executive will say one thing and will not keep their commitment. Customer has to go as per their sms only. Another financial torture.
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orestes albert (@orestesalbert1) reported from Medchal Malkajgiri, Telangana@ACTFibernet such a huge waste customer care, No connectivity, and an app which has no chating facility. It's not what you promise when u come to give connection. Too slow says 40 Mbps and nothing near to it.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jai Prakash (@Jaiprakash172) reported@ACTFibernet When are you going to fix
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Piyush Chowdhary (@rcpiyush) reported@ACTFibernet Simple plan change request is pending for 10 days with no resolution. SR12379816557189 customer service is not helpful and app is not user friendly.
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Randeep Singh (@ramansaini) reported@ACTFibernet . I am still waiting for the resolution and I hope that I am not getting a response that we cannot process the refund. I am not going to take the blame of some wrong commitment from your sales team.
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Paulomi (@amipaulomi) reported@ACTFibernet What's the point of your customer executive informing me that the technician will come today, and the technician confirming the same but not turning up? Absolutely pathetic and unprofessional behaviour.
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.
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i@m (@FiZbQ) reportedNo internet access and the support does not want to take care of it. This is pathetic. Is this your smart wifi? This is why I am planning to switch to other service provider. @ACTFibernetHYD @ACTFibernet . I have DMed you the service request number.
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SHAMEEM (@SHAMEEMR19) reported@ACTFibernet My wifi service disconnects now and then .The reason in the app shows Rs.200 is due (which was a discount given by you.Kindly help
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Ravi Srivastava🇮🇳रविश्रीवास्तव🐤(INDIA वाले) (@ravi4354) reported@ACTFibernet @ACT what kind of service is this ? ,I have made payment for 3 months service before making connection your person refuses to give the receipt Assetz sun &Sanctum Battarhalli Banglore 560049 @ACT
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Ramanand Mahato (@ramanand_25) reportedWhat’s frustrating is the mismatch between promise and delivery. If resolution realistically takes a day, just say that upfront during selling it. Overpromising and underdelivering erodes trust fast. #ACTFibernet #CustomerExperience #InternetIssues
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Raja M (@Rhythm_Reverie_) reported@ACTFibernet @jagograhakjago Three months of follow-ups… and still no resolution. Impressive consistency & just not the kind customers expect. And having a support rep who thinks attitude is part of the service package? That’s not “customer care,” that’s customer chase.