ACT Outage in Medchal Malkajgiri, Telangana

@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.

Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD

@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience

@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.

@ACTFibernet please hire some efficient people for your customer care service. I had a terrible interaction with your agent and finally when she couldn’t answer my questions, she disconnected. Now please dont give me this was a network issue excuse.

@ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141

@ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.

ActFibernet Hyderabad has got really poor service. Faced internet down issue 4 times in a month. The service and support really sucks... #Actfiber , #ActFibernet

@ACTFibernet Dear Customer, we have registered your query about online payment not reflecting in your ACT account with Ref No SR10153635081453. This is being looked into and you would receive an update in 72 hours. **Unfortunately, no update since March 10th.**

@ACTFibernet I have cleared my dues and yet the connection is suspended. Worst case this.

@ACTFibernet my issue is un addressed and engineer is stating wire problem I want the issue to be resolved today at any cost or else I may be forced to escalate the matter to ministry of telecommunications

@ACTFibernet Dear team my issue is still unaddressed please look into the priority. Your ACT Fibernet Request SR10153384719112 is expected to be resolved by 3/7/2021 12:00:00 PM (MM/DD/YYYY)

@ACTFibernet internet is down. Need someone to look into this please. Thanks!

@ACTFibernet Moreover the network connection is on and off every 5 mins.i did try the same

@ACTFibernet dont know how to. Resolv the issue.... Shut the technician department.... And stop giving salaries.... Last 6months so many complaints no resolution.... Now today i am going to disconnect the power supply untill the issue gets resolved.....

@ACTFibernet there is very slow connectivity of the net kindly take necessary action

Worst service. Have to raise request for no connection every alternative day. It's been 5 months, missing important meetings. Everytime i talk about disconnection, they ask for last chance. Finally shifting to a local service provider. @ACTFibernet @TrueNorthCo_In @TAAssociates

Worst service. Have to raise request for no connection every alternative day. It's been 5 months, missing important meetings. Everytime i talk about disconnection, they ask for last chance. Finally shifting to a local service provider.@ACTFibernet @ACTFibernetHYD @jagograhakjago

@ACTFibernet what the **** with this network last 11 days i have got call will be installing LAN to My house till the day there were no installtion done .....NO RESPONSE FROM Sales Man ,Team lead,Managaer #Kondapur,hyderabad Office If they are not intrest to Work kindly (1/2).

@ACTFibernetHYD @ACTFibernet Dear act team this was 2nd time you people are closing complaints without proper resolution Your ACT Fibernet ticket no SR10152439691932 has been Reopened.

@ACTFibernet Madarchodo you should get award for the most slowest internet in hyderabad, scoundrels can't even provide service properly, take weeks to respond.

@ACTFibernet This problem never happened when we used to visit the offline branch for the payment. But it looks like you have turned the tables and devided to not support the online users!

@ACTFibernet can you please tell me how to cancel your connection? I am tired of trying to contact you. I tried all the numbers online, to contact you and all the ways available online to cancel the connection. Nothing is working out. #poorcustomerservice

@ACTFibernet You guys have been declining my tickets since 2 years and i dont knownwhat to do. You have setuo the setup box in my house and the special discount you promised was never recieved.

@ACTFibernet We do have a problem with wifi at our hometown from 3 months and raising requests but not getting proper solution . Please suggest.

@ACTFibernet Its 4:46 and still not help .... stop giving deadlines if you cant meet it guys

@khannasair2200 @ACTFibernet Extremely annoying and frustrating to follow up with @ACTFibernet. My complaint is pending from 14th Apr SR10255221018190 and there is no sense of ownership and responsibility. The committed timeline is also crossed however the compliant is still not resolved.

@ACTFibernet Still no call back or resolution. Pathetic.

@ACTFibernet worst service at Rajahmundry

@ACTFibernet What a sheer ignorance in terms of onboarding. Took my money but have not installed the connection for last three days. Continuously connecting to customer care, area manager but still no response.