ACT outages and service status in Medchal Malkajgiri, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, TelanganaHi guys I tried upgrading my connection from the app and paid the amount using my bank account with money deducted but the payment screen kept only revolving with no confirmation.. kindly support @ACTFibernet
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Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana@ACTFibernet need immediate attention to ticket SR10259880207342, whole apartment is impacted due to not replacing battery, again I see you focus more on ticketing SLA rather than customer, it's closed and opened multiple times
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Ganipaka Vineel (@iamGVineel) reported from Medchal Malkajgiri, Telangana@ACTFibernet I have Already complaint raised but it’s not resolved that is why i posted here !!!
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Shiva Reddy (@shivapr543) reported from Medchal Malkajgiri, Telangana@ACTFibernet Internet not working on holidays sucks. Not sure why it troubles only on sundays. Solve it soon Ticket- 101647203895
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Abhishek Mandal (@Mandal33Mandal) reported from Medchal Malkajgiri, Telangana@ACTFibernet My internet is not working. Can you please register a complaint for me. My contact. No: 9618943871
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet No u don't understand because u don't understand our problem
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet the problem that started yesterday with our WiFi is still on. Not sure why no one's responded nor visited/called yet. Right now in work from home scenario this is such a troublesome thing to happen
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Nidhi (@Nidhii99) reported from Medchal Malkajgiri, TelanganaPathetic service being provided @ACTFibernet @ACTFibernetHYD @ActfiberC
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Santosh kumar Kamati (@Santosh0323) reported from Medchal Malkajgiri, Telangana@ACTFibernet I'm not at all happy with the resolution. I have got loss of pay because of your delay in service. Who is going to bare it. Almost 3 days LOP has been imposed for me because of your service delay. Once subscription end I'm going to remove act connection for sure.
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, Telangana@ACTFibernet Do I need to raise another complaint as have been hearing it's resolved with no one visiting the premises to inspect? I am tired everytime raising a service request with no resolution
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, Telangana@ACTFibernet I am not sure if it is resolvrd yet as the problem was not at my place but the Junction box of ACT - battery backup of the box from your end! Got a call that it's rectified, if it's not will get back to you
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet Before we enjoying the plans provided firstly you should resolve the issue raised by us in SLA 72 hrs complete no one responded on the issue. The best poor service by you people I feel pity
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD When are you planning to resolve the issue. Will you guys Atleast take up the issue which is posted on 18th Dec 2021. I really doubt your SDM, DGM and all the management are just sleeping. Are they just paid for sleeping.
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Praneeth (@Praneet69221374) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernet when are you going to fix this , your agent named SANJEEV , he is the one who insisted to pay on the same day and the next day installation promised and its been 15 days he never calls us , only we need to follow him up and whenever we call he says refund.
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siva kumar (@sivakumarseo) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's been 24 hrs since I had lost my internet, while I tried calling customer service you guys kept me in a loop of IVR to give feedback to representative without having conversation.
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet The worst response from the Act
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Krishakshi (@krishakshi) reported from Medchal Malkajgiri, Telangana@ACTFibernet Hi, When thier is connectivity issue you people should max 48 hours to slove but the thing is you people will take 15 days to slove and the pay for that date you will won't forward by this this is loss to customer.Till now I didn't got the resolution of my connection
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet your customer service is pathetic. No one knows what they are talking. I am facing connectivity issues since yesterday morning. No one is helping on that can you do something?
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Praveen Gunturu (@prawin008) reported from Medchal Malkajgiri, Telangana@ACTFibernet But customer service is worst and connectivity also Raised a complaint on 15th Nov no response from you
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AskMe (@vgcofeeclub) reported from Medchal Malkajgiri, Telangana@ACTFibernet Finally temporarily the problem resolved after reaching out to your local service personnel Srikanth
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet @TRAI @DoT_India No response from act fibre net. Very poor service
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Karthik Mukund (@karthik_mukund) reported@ACTFibernet Timeline for fix has been extended from 1pm to 8pm today. How many times will the timelines get extended? Can you ask ground staff to call me?
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Souvik Samantaray (@souvik0725) reported@ACTFibernet @TRAI @jagograhakjago Please review this thread. Act Fibernet charged me ₹3500 on 6th April, however they refuse to service. It’s mentally harassing. I’m unable to WFH and this is a serious violation of basic consumer rights. Please help!
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Harsha_vardhan.exr (@Harshav08181997) reportedStill no Response from @ACTFibernet No update from App, no call from customer care Such a worst experience from @ACTFibernet
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Sricharan (@Srithesamaritan) reported@ACTFibernet @chennaiactfiber This is completely unacceptable. Over 3 days with no internet, zero accountability, and now the junction box itself is gone? What kind of service is this? No updates, no resolution, nothing. Stop ignoring customers and fix this immediately.
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Panchali Das (@PanchaliDas4) reported@ACTFibernet 48 hours and still no resolution
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Rahuul Panda (@rahuulpanda) reported@ACTFibernet Hi Team, could you let me know who confirmed that the speed issues are fully resolved? Neither has anyone visited the premises yet and neither any technician has resolved the issue.
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Vinay Kulkarni (@vinkulkarni83) reported@ACTFibernetHYD @ACTFibernet kindly have your customer support team stop giving blank calls, The latest one came from 91-1409321511, upon answering heard an agent breathing for a second and hanging up (usual practice from a long time)
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dinkar Singh (@dinkarsinghh) reported@ACTFibernet Am a working professional and really needed that,l. So sad to see this service in hyderabad. Regarding feasibility it's so sad
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Kausthubh Kayur Balaram (@kbkausthubh) reported@ACTFibernet So any update in when i will be able to access my network? The "engineer" named Gurram Sai is not even bother to answer my calls and is instead declining my call great service the tracking shows by 12:00pm would you look at that it is 2pm already 👏🏻👏🏻 great work @ACTFibernet