ACT outages and service status in Medchal Malkajgiri, Telangana
Service-wide status: ACT
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
ACT signals over the past 24 hours, with local activity from Medchal Malkajgiri, Telangana and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet my connection no. Is 101013457797 Your customer service associate keeps call on hold for hours if they aren't aware of resolution. This is pathetic from your firm. And definitely a red flag from customer perspective.
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pankaj singh (@aa3pankaj) reported from Medchal Malkajgiri, Telangana@ACTFibernet internet is down in my area from last 24 hours, fix it asap 😤
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet The worst response from the Act
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rajesh mishra (@Raj5261722) reported from Medchal Malkajgiri, Telangana@ACTFibernet Internet down since morning due to your server issue please help
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Suman Kumar (@sumankumarkond1) reported from Medchal Malkajgiri, Telangana@ACTFibernet Received SR10143308007402 as complaint number for disconnection of services on 25th July 2020 but till now update is not provided and bill is generated. Request to provide update on the status of complaint number SR10143308007402.
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, Telangana@ACTFibernet We have to call atleast 3 times and your customer service team has disconnected two times without even speaking properly
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Rajesh Harsh (@rajeshharsh4) reported from Sītārāmpur, Telangana@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
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Dr. IVNS Raju - Founder RajGuru (@ivnsraju65) reported from Kūkatpalli, Telangana@ACTFibernet I am your customer since 2013. I requested for resetting my router as I had forgotten the password to share my WiFi. I raised this ticket and it was closed just like that. Please attend to it tomorrow without fail.
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Ravindra Guntupally (@RavindraGP) reported from Medchal Malkajgiri, TelanganaThank you for contacting me @HathwayBrdband , I will wait till today evening weather @ACTFibernet people can able to resolve the issue or not. if not i will send you my details. @ACTFibernet I need the resolution today at any cost.. my office work getting impacted because of diz
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pankaj singh (@aa3pankaj) reported from Medchal Malkajgiri, Telangana@ACTFibernet no internet from last 24 hours , please fix it asap 😤 @JioCare please expand your fiber network, still not available in my area.
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siva kumar (@sivakumarseo) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's been 24 hrs since I had lost my internet, while I tried calling customer service you guys kept me in a loop of IVR to give feedback to representative without having conversation.
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suresh (@Suresh_Maddula) reported from Medchal Malkajgiri, Telangana@ACTFibernet I just had conversation with one representative Mr Naveen and asked for delay in installation of service, informed will be get done 2 weeks because it was escalated to higher level. This shows their integrity to customers and their response. He disconnected call.
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaI think this is very worst thing I always been experiencing no one have contacted upto now to solve the internet issue @ACTFibernet @ACTFibernetHYD
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Sumeet Kashyap (@kashyap0801) reported from Medchal Malkajgiri, Telangana@ACTFibernet As per my conversation, the resolution is under observation....
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Raghu Vamsi (@RaghuVamsii) reported from Medchal Malkajgiri, Telangana@ACTFibernet Tariff plan changes without any intimation. Requested many call backs recieved non till the date. Lot of issue with internet. #DisconnectingSoon Act ID - 101011348709 Now it's time shifting to @reliancejio or @airtelindia
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet Please help us with the issue. It's not resolved yet and it's really needed for our work
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@purnakaja @ACTFibernet I think service is a word that they have deleted from their dictionary. Only thing they can do diligently is disconnect the connection for bill not being paid on time. But won't answer ever for any issues and complaints.
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orestes albert (@orestesalbert1) reported from Medchal Malkajgiri, Telangana@ACTFibernet such a huge waste customer care, No connectivity, and an app which has no chating facility. It's not what you promise when u come to give connection. Too slow says 40 Mbps and nothing near to it.
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munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana@ACTFibernet yesterday morning itself I've paid for a new connection since no one came installation and ever your executive also not responding properly after payment completed its very horrible and yesterday same time I've get a hathway connection also they completed same day
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Praneeth (@Praneet69221374) reported from Medchal Malkajgiri, Telangana@ACTFibernet I Had ordered new connection 15 days ago , no response from any of them and I paid the amount on the same day when I ordered it , now they say that will refund u amount what's going on ?? To speak to customer service supervisor I'm on hold since 28 MINS ?101608841776
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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VISHAL TEWARY (@SAMARTHTEWARY) reportedNo internet for over 24 hours. Raised Ticket #SR 11981697768914 but zero response or technician visit. Pathetic after-sales service. Resolve this immediately. Account ID 119521760486 @ACTFibernet". @ACTFibernet
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Muthu Anand (@kingindnorth12) reported@ACTFibernet The worst part is when contacted the @ACTFibernet customer care number they didn't even tell me what the actual issue is and why my internet is not working since Tuesday
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Venkatesh Sridhar (@OfficiallyVenky) reported@ACTFibernet Hi ACT we were told by your technician that the junction box was removed by the previous customer, why could you guys not inform the customers about the same - is that not part of your SOP?
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Vikrant A P (@hexavik) reportedThanks for your pathetic service @ACTFibernet @FiberAct in Bengaluru, by charging for fiber connection and using copper wire, even though when asked for proper fober connection. Stop lying to your customers at the time of purchasing new connection. #actfiber #act
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Manish Aggarwal (@ManishAggarwa11) reported@ACTFibernet You want to say that you will not issue/activate connection without payment but with renew them without the consent of the connection holder and ask for payment. Don't you think it's totally injustice
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Shubham (@iShubham007) reported@ACTFibernet Any update on ticket SR11581804549974 ? Can you please prioritise this as it's impacting business hours deliverables on weekdays ? The issue persists more than 24 hours.
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Shiva Prakash (@Shiva_Prakash_M) reportedIt would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility
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Pixel Myst (@Saraths_Here) reported@ACTFibernet need your help in getting call back. I have raised a request for shifting connection from chennai to bengaluru. Till now no one contacted me. I raised the request on August 27 - 7558861466
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Anku Sharma (@AnkuSha12771848) reported@ACTFibernet My name is Sandeep Sharma. I’m from T Block, Gali No. 4. My internet service has not been working since morning, and the issue is still unresolved. I have my work to attend to, so please look into this urgently and restore the service as soon as possible. Please help
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Dinesh (@Dinesh72521026) reported@ACTFibernet When my issue will get resolved even tough manger itself been very rude to me then how come staffs will behave properly Manager Mr. Saravanan Ph. No. 9384831835
ACT detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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