ACT outages and service status in Medchal Malkajgiri, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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Raghu Vamsi (@RaghuVamsii) reported from Medchal Malkajgiri, Telangana@ACTFibernet Tariff plan changes without any intimation. Requested many call backs recieved non till the date. Lot of issue with internet. #DisconnectingSoon Act ID - 101011348709 Now it's time shifting to @reliancejio or @airtelindia
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Madhusudan Manda (@MadhuManda) reported from Medchal Malkajgiri, TelanganaHi @ACTFibernet can u help install my connection. It’s been 6 days since I paid and the dates have been shifting on a daily basis. Pls give a fixed timeline . A/c no 101380107409
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T NAVEEN KUMAR (@tnaveen04) reported from Madhāpur, Telangana@ACTFibernet The worst service from #actfibernet we had taken 1 GBPS plan of 7999/- Almost 5 days problem has not resolved yet. Account 101008734978 LeadIT -. Rahul. Act fiber they don't have the escalation matrix contact details.
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@purnakaja @ACTFibernet I think service is a word that they have deleted from their dictionary. Only thing they can do diligently is disconnect the connection for bill not being paid on time. But won't answer ever for any issues and complaints.
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaIt's been long that internet is not working given tat time of 24 hrs but no update on issue what kinda service @ACTFibernet @ACTFibernetHYD
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaAgain the same issue no one responded irritating @ACTFibernet @ACTFibernet
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, TelanganaHi guys I tried upgrading my connection from the app and paid the amount using my bank account with money deducted but the payment screen kept only revolving with no confirmation.. kindly support @ACTFibernet
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Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD #Badservive SR10159247308442 request raised 5 days back for reconnection at Pragatinagar, Hyderabad, still not resolved, everytime I can, customer care tells and repeats the same thing that technician will come in 24 hrs, it's more than 120 hrs.....
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Suman Kumar (@sumankumarkond1) reported from Medchal Malkajgiri, Telangana@ACTFibernet Received SR10143308007402 as complaint number for disconnection of services on 25th July 2020 but till now update is not provided and bill is generated. Request to provide update on the status of complaint number SR10143308007402.
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rajesh mishra (@Raj5261722) reported from Medchal Malkajgiri, Telangana@ACTFibernet My internet is down again it was up only for 2-3 hours please help to fix it looks like your switch is down again
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Ganipaka Vineel (@iamGVineel) reported from Medchal Malkajgiri, Telangana@ACTFibernet I have Already complaint raised but it’s not resolved that is why i posted here !!!
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet I just checked your team what is the status. Team said material need to come from kukatpally and issue spot Pragatinagar hardly takes 30 mins but till not arrived since approx 4 hrs and your team still waiting for it with no work is this the way working as priority?
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Girija Shankar Kar (@girijakarr) reported from Medchal Malkajgiri, TelanganaUnprofessional services from @ACTFibernet. Very bad experience so far and not recommended. Technicians doesn't bother about solving issue and keep on wasting time. They can delay a simple 2 minutes troubleshooting for weeks. Don't listen even raising multiple tickets. #Hyderabad
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Shiva Reddy (@shivapr543) reported from Medchal Malkajgiri, Telangana@ACTFibernet Internet not working on holidays sucks. Not sure why it troubles only on sundays. Solve it soon Ticket- 101647203895
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dheeraj yadav (@dheeraj95625907) reported from Medchal Malkajgiri, Telangana@ACTFibernet Dear team my issue is still unaddressed please look into the priority. Your ACT Fibernet Request SR10153384719112 is expected to be resolved by 3/7/2021 12:00:00 PM (MM/DD/YYYY)
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siva kumar (@sivakumarseo) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's been 24 hrs since I had lost my internet, while I tried calling customer service you guys kept me in a loop of IVR to give feedback to representative without having conversation.
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arrahemanthreddy (@arrahemanthredd) reported from Medchal Malkajgiri, Telangana@ACTFibernet you guys dosent respond properly worest services horrible won't preffer any one. It's been 3days no one is responding and not attending.
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Suraj (@Suraj39359801) reported from Kūkatpalli, Telangana@ACTFibernet @ACTFibernetHYD SR10162617324762 Same I raised on sept 5th internet not working every 15days I am facing issue from 4months, I called executive 9121015806 he said to report in HO Banjara hills nobody responding. Please rectify my problem internet not working. 6pm
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet, for past few months not just me but my whole community has tried all that we can to get Ur attention but haven't seen any like u who doesn't care AT ALL. Every villa in my community struggles, every single day! You guys are the worst service provider, in country.
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munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD now they are telling we will refund the amount sir within one week such wrost service ever without ground work you guys collecting amount everything and finnally you are telling sorry we don't have service in this area I need immediate refund
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sriram (@agenticposts) reportedHad the same with @ACTFibernet . 7 years of loyalty, until a customer care said "you can disconnect if you have problem". Now using Hathway without issues. Customer care is always the problem in any field.
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Guru (@gurwaratarun) reported@ACTFibernet pathetic service in ahmedabad , biggest mistake to move to you guys leaving Airtel and Jio @JioCare @airtelindia Every week for 2 days no connectivity but payments in advance for all days Do we look like fools?
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senthilkumar (@tsktsk123) reported@ACTFibernet Got a call from ACT, another ticket is logged as the link is down. Just got off a call with the the ACT technical team but the call got disconnected unable to get through the number again. Worst experience, can someone fix this asap?
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Jainesh Patel (@jaineshbp) reported@ACTFibernet Why do I have to make over 10 calls and wait for hours on call to get a Wifi installed (despite after making a payment)? Absolutely terrible service No one from backend or escalations team even calling back after several escalations!
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Nation1st (@UrsVz7) reported@ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.
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rahul thakur (@rahulthakur000) reported@ACTFibernet When are u trying to reach? You and your customer service both are liar and pathetic as usual.
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Vignesh (@vignessshhhh) reported@ACTFibernet Refund got credited today. Been a ACT customer for the last 4 years, thanks for the services, Btw I had to make a disconnection request only because of delay and miscommunication caused by local ACT team for relocation of router within the building.
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Pawan Kumar (@RPK560) reported@ACTFibernet What is earliest ? It’s almost 18 hours now since the outage. No response or contact from ACT technician . @ACTFibernet
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Manish Sharma (@manntwts) reported@ACTFibernet @ACTFibernetHYD i an facing internet connectivity issues from last 2 weeks. Your executives are not able to understand a simple problem that “internet drops frequently” 4 technicians has already visited, every day one or other person is calling.
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Manish Sharma (@manntwts) reported@ACTFibernet I have shared the Act account number privately Please check how many times i have raised the request and technicians are not able to fix it.