ACT outages and service status in Medchal Malkajgiri, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet @humanrights1st Till now the issue is not resolved
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet my connection no. Is 101013457797 Your customer service associate keeps call on hold for hours if they aren't aware of resolution. This is pathetic from your firm. And definitely a red flag from customer perspective.
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BASABOINA PRADEEP KUMAR (@BasaboinaK) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD Please disconnect my service
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siva kumar (@sivakumarseo) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's been 24 hrs since I had lost my internet, while I tried calling customer service you guys kept me in a loop of IVR to give feedback to representative without having conversation.
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munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD I was requested for a new connection on 25/03/22 and payment also completed same day itself since that day connection was not given daily your guys come 3 days and they told some technical issues but now they telling we could not give connection here
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD When are you planning to resolve the issue. Will you guys Atleast take up the issue which is posted on 18th Dec 2021. I really doubt your SDM, DGM and all the management are just sleeping. Are they just paid for sleeping.
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dheeraj yadav (@dheeraj95625907) reported from Medchal Malkajgiri, Telangana@ACTFibernet Dear team my issue is still unaddressed please look into the priority. Your ACT Fibernet Request SR10153384719112 is expected to be resolved by 3/7/2021 12:00:00 PM (MM/DD/YYYY)
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet your customer service is pathetic. No one knows what they are talking. I am facing connectivity issues since yesterday morning. No one is helping on that can you do something?
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AskMe (@vgcofeeclub) reported from Medchal Malkajgiri, Telangana@ACTFibernet Finally temporarily the problem resolved after reaching out to your local service personnel Srikanth
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Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD #Badservive SR10159247308442 request raised 5 days back for reconnection at Pragatinagar, Hyderabad, still not resolved, everytime I can, customer care tells and repeats the same thing that technician will come in 24 hrs, it's more than 120 hrs.....
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Asif (@asifbangle) reported from Medchal Malkajgiri, Telangana@ACTFibernet worst n pathetic service at bachupally area hyderabad. out of 30 days only 20 days active.. 10 of days downtime... bakwas ACT service.. @HathwayBrdband can you please provide your service in my area am really fed up with these ACTing guys .. Thanks
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet I know you people won't see this issue. @humanrights1st
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AskMe (@AskMe49293125) reported from Medchal Malkajgiri, TelanganaMost useless, bkwas, stupid services of @ACTFibernet USELESS USELESS USELESS
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suresh (@Suresh_Maddula) reported from Medchal Malkajgiri, Telangana@ACTFibernet I just had conversation with one representative Mr Naveen and asked for delay in installation of service, informed will be get done 2 weeks because it was escalated to higher level. This shows their integrity to customers and their response. He disconnected call.
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Rohit Rawat (@rohit11rawat) reported from Nerādmet, Telangana@ACTFibernet raised a Complaint Ticket for internet not working thru your App 👍 But how do I raise a complaint for poor customer service 🤔 #COVIDー19 #wfh #poorcustomerservice
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Suman Kumar (@sumankumarkond1) reported from Medchal Malkajgiri, Telangana@ACTFibernet Received SR10143308007402 as complaint number for disconnection of services on 25th July 2020 but till now update is not provided and bill is generated. Request to provide update on the status of complaint number SR10143308007402.
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Santosh kumar Kamati (@Santosh0323) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernet ACT Acc No: 101010982268 Dear Worst Service Provider, Don't you feel ashamed by providing such bad service. In a span of 30days your service got effected 3 times (Dec 20th,Jan 14th & Jan 21st). Remove the boxes from my apartment.
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet facing connectivity issue at home after power fluctuation. It's working for all others in the community but for is it doesn't even appear in the available networks though modem is on. We did all we can at our end but no internet. Please help
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet tried again reaching your customer care again and again no response still....
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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kanak prajapati (@polaroid080) reported@ACTFibernet finally able to raise ticket SR10279946371274. They say 5g doesn't work in another room in a rented home too, now even 2g is not working
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neelam samanth (@NeelamSamanth) reported@ACTFibernet SR10179931727424- Internet down for 4+ days. Previous ticket was closed without resolution. Engineer confirmed switch issue but no action has been taken. No follow up so far. Extremely poor service. Need immediate escalation and restoration.
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vnk (@vishnunkumar_) reported@ACTFibernet please look into this ticket SR10279944065784. It has been closed without any resolution. The Internet has been disrupted for nearly a day now.
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robinreddy (@robinreddy44) reported@ACTFibernet My service request SR10179910546804 has been pending with no proper action. The assigned person Nikil is not taking any initiative or providing updates. This delay is unacceptable. Please escalate and resolve this issue immediately. #ACTFibernet #PoorService
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Santhosh (@Santhosh1247) reported@ACTFibernet @ACTFibernet @ACTFibernetHYD Tech visited and confirmed that there is no feasibility for connection at my location.. I'm still wondering how can you take the connection payment without any location pre checks of feasibility?? Please cancel the request and process the refund.
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Nilesh Mishra (@NileshM13475468) reported@ACTFibernet Weekly outage due to wire tampering at junction box. No action taken despite repeated complaints. Today: 12:30 AM complaint, no visit till 2 PM. SR11079930861814 Fix permanently or I escalate to TRAI.
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yegayega (@YabaBabaYega) reported@ACTFibernet - stop harassing and calling/sending whatsapp messages. You have sent me 10 calls in 1 hour asking for subscription enquiry. I don't want your ****** internet service. *******.
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Raja M (@Rhythm_Reverie_) reported@ACTFibernet @jagograhakjago @Airtel_Presence let me know your service details.
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Preetham Deshpande (@preethamdesh) reported@ACTFibernet Since yesterday ur doing the same ...worst
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Nilesh Mishra (@NileshM13475468) reported@ACTFibernet @ACTFibernetHelp Repeated outages due to tampering at current junction box. Requesting junction box relocation/change to a secure location (locked/indoor) Or Please shift my connection to a different nearby box/port. Need permanent fix, not temporary repair.