ACT outages and service status in Medchal Malkajgiri, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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Praveen Gunturu (@prawin008) reported from Medchal Malkajgiri, Telangana@ACTFibernet But customer service is worst and connectivity also Raised a complaint on 15th Nov no response from you
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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suresh (@Suresh_Maddula) reported from Medchal Malkajgiri, Telangana@ACTFibernet I just had conversation with one representative Mr Naveen and asked for delay in installation of service, informed will be get done 2 weeks because it was escalated to higher level. This shows their integrity to customers and their response. He disconnected call.
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gonuguntla (@prabhanjanaraog) reported from Amīrpet, Telangana@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@renijth @ACTFibernet Yes waiting for 5 days still no response. The most unhappiest customer service
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Girija Shankar Kar (@girijakarr) reported from Medchal Malkajgiri, TelanganaUnprofessional services from @ACTFibernet. Very bad experience so far and not recommended. Technicians doesn't bother about solving issue and keep on wasting time. They can delay a simple 2 minutes troubleshooting for weeks. Don't listen even raising multiple tickets. #Hyderabad
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swaroop reddy (@reddy_swaroop) reported from Medchal Malkajgiri, TelanganaHow many more decades you want to resolve this issue? Please let me know if your Engineer is traveling from some other planet @ACTFibernet
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siva kumar (@sivakumarseo) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's been 24 hrs since I had lost my internet, while I tried calling customer service you guys kept me in a loop of IVR to give feedback to representative without having conversation.
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Shrinu Namburu (@shrinubabu) reported from Medchal Malkajgiri, TelanganaActFibernet Hyderabad has got really poor service. Faced internet down issue 4 times in a month. The service and support really sucks... #Actfiber , #ActFibernet
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Praneeth (@Praneet69221374) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernet when are you going to fix this , your agent named SANJEEV , he is the one who insisted to pay on the same day and the next day installation promised and its been 15 days he never calls us , only we need to follow him up and whenever we call he says refund.
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A S Gopal #IsupportCAA (@alsgopal) reported from Medchal Malkajgiri, Telangana@ACTFibernet Very bad Service in Hyderabad by ACTFIBERNET
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Sudhir Reddy (@SudhirR85782747) reported from Medchal Malkajgiri, Telangana@ACTFibernet Issue not resolved but ticket closed
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Suman Kumar (@sumankumarkond1) reported from Medchal Malkajgiri, Telangana@ACTFibernet Received SR10143308007402 as complaint number for disconnection of services on 25th July 2020 but till now update is not provided and bill is generated. Request to provide update on the status of complaint number SR10143308007402.
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Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana@ACTFibernet need immediate attention to ticket SR10259880207342, whole apartment is impacted due to not replacing battery, again I see you focus more on ticketing SLA rather than customer, it's closed and opened multiple times
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pankaj singh (@aa3pankaj) reported from Medchal Malkajgiri, Telangana@ACTFibernet no internet from last 24 hours , please fix it asap 😤 @JioCare please expand your fiber network, still not available in my area.
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTBroadbandIn What a worst cuatomer service i have been seeing
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@RaghavSRao1 @ACTFibernet @ACTFibernet Same experiences no one from customer care looking in to this .. they are well trained in trying to convince the customer
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet The worst response from the Act
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet tried again reaching your customer care again and again no response still....
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet, for past few months not just me but my whole community has tried all that we can to get Ur attention but haven't seen any like u who doesn't care AT ALL. Every villa in my community struggles, every single day! You guys are the worst service provider, in country.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vikrant A P (@hexavik) reportedThanks for your pathetic service @ACTFibernet @FiberAct in Bengaluru, by charging for fiber connection and using copper wire, even though when asked for proper fober connection. Stop lying to your customers at the time of purchasing new connection. #actfiber #act
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Aman Kumar (@locate_aman) reported@ACTFibernet @ACTFibernet please cancel my connection and process refund which should also compensate 3 days of downtime.
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aji l mera (@MaalGaaadi) reported@ACTFibernet You Guys are the worst ISP in Bangalore especially Whitefield area. No response on my ticket and your so called technical team is not responding. Resolve this or I will be removing ACT from my flat and the whole apartment.
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Gajendra (@gajendrajena) reportedDear @ACTFibernet to report a slow internet, why do I need to entertain your chatbot with multiple steps? Your mobile app is useless, just like your customer support and technitians.
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Singh Ranbeer (@socialevil2002) reportedDon't buy @ACTFibernet connection they are complete fraud, it's been just 1 month since I have taken connection and internet went off more than 10 times. Customer support is also useless. Complete Fraud!!!
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Haiku (@riceofsushi) reported@ACTFibernet @FiberAct Why does your internet stop working for a little drizzle? It's the same issue over and over again. SR10281705747454 Our 3months plan is over and we are thinking to switch to @AirtelFiberBng based on the resolution time and the recurrence
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JAISHANKAR RAGURAM (@JackeSparrowe) reported@ACTFibernet Hi @ACTFibernet team, Issue is yet to be resolved
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Pixel Myst (@Saraths_Here) reported@ACTFibernet need your help in getting call back. I have raised a request for shifting connection from chennai to bengaluru. Till now no one contacted me. I raised the request on August 27 - 7558861466
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yogesh sherman (@yogeshsherman) reported@ACTFibernet what is the average resolution time for no internet issue because it's 12:00 Oclock already. Pathetic service in capital of delhi forget about other cities. Avoid ACTfibernet at all cost no matter what they claim
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Aman Kumar (@locate_aman) reported@ACTFibernet I cant wait anymore now. 3 days without internet. Either solve my issue today or else take back your connection and give me my refund including 3 days without internet