ACT Outage in Medchal Malkajgiri, Telangana

@ACTFibernet internet not working since yesterday. Complaint done in the afternoon. Pathetic service, no response at all. Waiting for Jio Fiber. My registered no is 9963553183. My alternate no is 7013704296

@ACTFibernet Issue not yet resolved , the ticket got closed. My internet services have been suspended as the due date is up. Please help!!!!

@ACTFibernet Is resolved, why can't u make it problem free. I a month thrice I get a problem.

@ACTFibernet Sent the same. I expect a no response or resolution from you as always.

@ACTFibernet This is very bad on ur part since 3days internet is not working we are giving complaint but the issue is not solved from 3 days l am requesting you to kindly solve the problem as soon as possible

Worst service from ACT fiber net. No service from the past 2 months and now they want me to pay the bill @ACTFibernet

@ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!

@ACTFibernet #SR1019661786742 You are spoiling my sunday dude. It's been more than a day i have registered a complaint & it didn't get resolved till now. Every month this happens, is it a protocol for you guys to cut the internet for once in a month. Pay back the time i have lost

Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.

@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.

@ACTFibernet unable to connect to customer care, sent u DM

@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552

@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou

@ACTFibernet Sorry. outage for alomost 10 days.

@ACTFibernet Sorry outage for 10 days

@ACTFibernet Very Sad, into the fourth day, and the problem still unresolved. As a customer I think I have the right to know what the problem is, and its progress status. A courtesy call with an explanation could have done wonders. That's too much to expect I guess.

@ACTFibernet If you as a corporate have an iota of shame, start caring for the customers before some competitor takes it away from you. And finally, it's 48hrs, and my problem is yet to be attended and resolved. Fix it.

@ACTFibernet Dear ACT Team, with reference to my complain (Ticket Ref# SR1017857379066), I would like to very humbly put across, ACT is THE MOST Shameless and Pathetic Service Provider I've ever come across all my life.

@ACTFibernet Thoroughly disappointed and let down by your abysmal internet and customer services. Four days of no service & still counting.

Dear @ACTFibernet is there any technical support at ACT Fibernet, on Thursday I made a complaint regarding internet issue SR1017699949147, AC NO 101013664954, how many days to you want to resolve the issue, really I feel mercy on you people.

@manchusri @ACTFibernet Including their on line monitoring. So many unhappy folk but glad there is one happy customer - hope that can spread soon. 48 hour response is seemingly a fairytale - out nearly all week for me and still out.

@tpkumar1506 @ACTFibernet I know!! We have a BSNL connection at home. To be fair, so far I have had no problem with ACT in the last year.

@ACTFibernet hope my issues gets resolved don't send me the bill

@ACTFibernet Any update on my req raised on 9866743251. If you can fix these issues stop promoting urself in Hyd. U say u are best, u are are more than worst. Just a small switch issue takes ages to resolved. Bill gets generated on time

How did you close this ticket without resolving the issue @ACTFibernet

Waiting for @ACTFibernet to restore my connection! SR1017700000722. Down for almost 24 hours now.

@ACTFibernet Why do I have to keep trying customer care number which is very difficulty to connect with your team. We have connectivity issue since 2days. It's is frustrating. A/c.101008784486

@pashapt @ACTFibernet No deffimation. I just want the service I paid for and to know if others are getting it.

@deep_vlogs @youbroadband You made a mistake brother your hard earned money is gone in drain. They won't respond and internet will always be down, better ask for refund and go for @ACTFibernet. I'm suffering since 6 days and new connection just 15 days now and I used internet for hardly 4 days & its down

@ACTFibernet Your network is not working it always gives problem

@ACTFibernetHYD @ACTFibernet S-4, Saregama Apts, #shaikpetnala Wi-Fi not working. Yellow triangle. #DNSServer not responding. #SOS

@ACTFibernet #Hyderabad S-4, Saregama Apts, shaikpetnala Wi-Fi not working. Yellow triangle. DNS Server not responding. #SOS

@ACTFibernetHYD @ACTFibernet you guys scewed up my connection twice this month... Is it a mistake to pay for 6 months of your service...

@ACTFibernet then what about the work which Im supposed to do believing that there is not interruption in my internet services. I never expected this. My work is abruptly stopped. Worst service by you.

@ACTFibernet @ACTFibernetHYD What the hell, I face internet problem and tried reaching u on 9121212121/7288999999/04066272727 and you know what all lines are busy from past 5 hours.I need to know the problem and in need of Internet now. Respond 1st

@ACTFibernet No update on the connectivity issue and ticket was closed by itself... this is ridiculous and unacceptable!!!!!!

@ACTFibernet Wow, that was fast. Issue resolved just now

Hey @ACTFibernet @ACTFibernetHYD , there is no connectivity for last 24 hours. Complaint number SR1016159213172 is registered but no resolution yet. Please assist

@forum_consumer @ACTFibernet @ACTFibernetHYD since three days I'm complaining about net connection issue please can some look into this

@ACTFibernet @ACTFibernetHYD No response on 66272727 number where to register my complaint no internet connection since past two days is there someone to look into this. Location Malakpet Hyderabad behind Afzal Nagar Majid

@ACTFibernet Thanks for following up, unfortunately the issue seems to continue. However, you team has resolved and closed the ticket even upon reopening!

@ACTFibernetHYD @ACTFibernet Your ACT Fibernet Ticket no:SR1015624468312 has been registered. I’ve slow internet issues for few months now each time I raise a complaint some random guy calls and says issue fixed. It works fine for a day or two, however, same issue continues!!

@ACTFibernet internet down for a day, no response from customer care

@ACTFibernet service request no.1015383136872 It's been almost 40 hours since my internet is not working. This is the second time this is happening in the same month. If you cannot provide internet in some areas then just let the consumer know rather than selling them a lie.

@ACTFibernet . Pathetic service at lal Bazar, TRIMULGHERRY. Internet gets disconnected for no reason. This is 5th complaint in 2 weeks. Your technician's fix something and close the ticket but the problem arrives once he leaves. Need action. Not paying sure until it is resolved.

@ACTFibernet @ACTFibernetHYD I’ve had enough of you peeps. You had one job. Provide internet. Go start a pan tapri instead. Net goes off randomly during the week! @HathwayBrdband @hyd_Hathway Can only help me i think.

@manojsinhabjp @Secretary_DoT . Dear sir y r u even giving the permission for such agencies like @ACTFibernet who wants to loot money and doesnt provide a good service. India going forward in digcommunications , @ACTFibernet taking them backward still.

Are you even tring to solve this. Or u r just simply hiding under the hood that its resolved... @ACTFibernet u are not able to manage ur field service agents. Same issue evy month.. and an unproduvtive customercare. Fools !

@ACTFibernet In how many days you will resolve this issue. @ACTFibernetHYD its hell frustrating now. We are not getting internet since morning. Is there any resolution to get rid of this issue. @HathwayBrdband @hyd_Hathway please help them to resolve their issue in providing internet.

@ACTFibernet How many times you will fix the issue. You people can not provide good service. Learn how to do business. Its everyday issue internet is not working. You have setup at my roof. Please remove it from my roof.

@WeAreHubfly @ACTFibernet And if the team happened to attend the call they are bloody being rude and say they are busy with some other work n can't attend to us now. This is the response since morning. @ACTFibernet

@ACTFibernet @WeAreHubfly Your team is not ready to attend our calls even. Worst customer service time and again from @ACTFibernet

@ACTFibernet Jio will soon come with Broadband plans with attractive prices, being a Loyal customer of ACT for more than 5 years. Please don't make us feel cheated and do revise plans accordingly.

@ACTFibernet please close your services in Medchel area..From last 3 months am giving same complaint..There is no +ve response from your side..your team coming and going..that’s it..worthless service..worst net service

@ACTFibernet is there any kind of joke going on I have requested for shift my connection to different building and now it is more than 15 days no one care. One buddy came did half work than now he blocked our number tell me if not able to provide service than we can switch other

@ACTFibernet I AM TRYING TO GET YOUR CUSTOMER SERVICE TO HELP ME SET UP SINCE 10th AUGUST.. ALL I GET IS SOMEONE WILL CALL ME IN 24HRS AND THE BEST PART IS THAT IS WHAT THEY SAY EVERYTIME I CALL THEM

Team @ACTFibernet our internet connectivity is not working, please act fast as this is hitting our productivity, SR108826224302

@ACTFibernet Worst internet connection ever, I have raised numerous tickets in the last year.. I know you guys don't give a flying **** when customer say they will switch their network but atleast have the decency from your side to not let it repeat. cancelling my service next month.

@ACTFibernet U people works faster in social media than real grounds. After your tweet also I dint get any call and problem not resolved as usual..

@ACTFibernet I have not seen a worse customer service. Anyone looking to take up thier, kindly be careful.