ACT outages and service status in Medchal Malkajgiri, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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Mashuk (@Mashuk90406470) reported from Medchal Malkajgiri, Telangana@ACTFibernet I got call from ACT team, There is no feasibility to connect the box in My area. Also said it will take time to resolve the issue, you may disconnect the connection, we will initiate the refund. Team it's been week still my issue not resolved its hampering my work.
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet Please don’t copy paste your message which is to just bluff the customer
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Dhiresh C. RayMohapatra (@dhiresh_c) reported from Medchal Malkajgiri, Telangana@ACTFibernet Customers are experiencing DADAGIRI of actfibernet. Company has one of the policis is DOMUNHA. There executive will say one thing and will not keep their commitment. Customer has to go as per their sms only. Another financial torture.
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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Rajesh Harsh (@rajeshharsh4) reported from Sītārāmpur, Telangana@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet it's day 3 of no internet. People are just calling us and taking details and then nothing. Absolutely no response. We have told that a tech person would need to visit us but no action! How is it that you're so particular about bill payments but not about resolution
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, TelanganaHi guys I tried upgrading my connection from the app and paid the amount using my bank account with money deducted but the payment screen kept only revolving with no confirmation.. kindly support @ACTFibernet
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet @humanrights1st Till now the issue is not resolved
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaI think this is very worst thing I always been experiencing no one have contacted upto now to solve the internet issue @ACTFibernet @ACTFibernetHYD
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BASABOINA PRADEEP KUMAR (@BasaboinaK) reported from Medchal Malkajgiri, Telangana@ACTFibernet Please stop it @ACTFibernetHYD we have raised the multiple complaint My mobile no 8790360604
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet 4th time in 2 months our internet is down. This is affecting our work & kids classes. No one, absolutely no one at ur end cares. Community is collectively working towards getting a different vendor now and I will be glad when you loose customers at this massive level
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@renijth @ACTFibernet Yes waiting for 5 days still no response. The most unhappiest customer service
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Praneeth (@Praneet69221374) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernet when are you going to fix this , your agent named SANJEEV , he is the one who insisted to pay on the same day and the next day installation promised and its been 15 days he never calls us , only we need to follow him up and whenever we call he says refund.
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munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD now they are telling we will refund the amount sir within one week such wrost service ever without ground work you guys collecting amount everything and finnally you are telling sorry we don't have service in this area I need immediate refund
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Arun Nayak (@ArunNayak474) reported from Medchal Malkajgiri, TelanganaHello, i live in Hyderabad "Hakimpet"I requested for new connection and waiting since seens 20days for new connection @ACTFibernet I tried to contact many times were no one is responding. please look into this issue my ph. no:- 9573585604 @ACTFibernetHYD
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet The very annoying thing is the customer service which says something and does something as been a 5 years customee this is the worst thing i face ever to contact to your customer care
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R9 (@rajkuma54014118) reported from Medchal Malkajgiri, Telangana@ACTFibernet your call center is down not able to connect and unable to login
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet None of your team is responsible in clearing the issue. Logged a compliant on 18th Dec 2021. And it is been 1 month and issue still lot looked in to
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Suman Kumar (@sumankumarkond1) reported from Medchal Malkajgiri, Telangana@ACTFibernet Received SR10143308007402 as complaint number for disconnection of services on 25th July 2020 but till now update is not provided and bill is generated. Request to provide update on the status of complaint number SR10143308007402.
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Krishakshi (@krishakshi) reported from Medchal Malkajgiri, Telangana@ACTFibernet Hi, When thier is connectivity issue you people should max 48 hours to slove but the thing is you people will take 15 days to slove and the pay for that date you will won't forward by this this is loss to customer.Till now I didn't got the resolution of my connection
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kavitha Naresh (@cavy301) reported@ACTFibernet I would like to raise a complaint on your on duty men who attend by troubling
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Vivek (@Vivek9433554001) reported@ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).
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Chandan kesarkar (@Chand_LvNvrDies) reportedInternet itself is gone now @ACTFibernet Now the complete internet service is gone and not working at all. Superb 🙏🏻
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WalterWhy (@Borington214993) reportedNew connection installed ~40 mins ago (SR10179746960724) and internet already down. Billing started in the evening due to late install, so losing a full day's service. Request urgent resolution or *credit for the downtime*. Please check and update ASAP."@ACTFibernet
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Vignesh Kumar Ramachandran (@rvignesh9008) reportedIt has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. Ticket No: SR10379743678164 Please fix this ASAP.
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SRKriz (@srkriz26) reported@ACTFibernet @FiberAct How do I talk to agents on Help? I get only automated responses and i responses? @AshwiniVaishnaw Ji there shud be an option for all contact centers to allow customers to chat with humans. Even after paying money, we are forced for this #bullshit
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Souvik Samantaray (@souvik0725) reported@ACTFibernetHYD @ACTFibernet Work Order WO101796899190, your sales rep promised a connection by 7 pm yesterday, then moved it to 12 pm today and now he’s not picking the call and nobody has visited me. Is this the service you’re providing? Unprofessional!
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Killer whale (@killer_whale6) reportedDay 2 of waiting for my ₹3932 refund from @ACTFibernet. I had to cancel the connection because they tried to install a commercial 8-port hub in my private house for just ₹50! Ticket is raised, but ACT team, please process this with finance TODAY and give me the UTR number.
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🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported@ACTFibernet Your service has become pathetic. I am planning to withdraw my patronage and look for better service providers..
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Fencem (@Fencemtuta) reported@ACTFibernet frequent disruptions and cannot cancel subscription and no prorated refunds. Just keep paying for no internet?