ACT outages and service status in Medchal Malkajgiri, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD #Badservive SR10159247308442 request raised 5 days back for reconnection at Pragatinagar, Hyderabad, still not resolved, everytime I can, customer care tells and repeats the same thing that technician will come in 24 hrs, it's more than 120 hrs.....
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet when can I get the response to my problem which I asked on DEC 18 2021. it been one month and the issue still persists. Are you guys their to solve customer issues?? Pls move out if your unable to solve the customer. #actfibernetworst #worstserviceprovideract
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Sumeet Kashyap (@kashyap0801) reported from Medchal Malkajgiri, Telangana@ACTFibernet As per my conversation, the resolution is under observation....
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dheeraj yadav (@dheeraj95625907) reported from Medchal Malkajgiri, Telangana@ACTFibernet Dear team my issue is still unaddressed please look into the priority. Your ACT Fibernet Request SR10153384719112 is expected to be resolved by 3/7/2021 12:00:00 PM (MM/DD/YYYY)
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arrahemanthreddy (@arrahemanthredd) reported from Medchal Malkajgiri, Telangana@ACTFibernet you guys dosent respond properly worest services horrible won't preffer any one. It's been 3days no one is responding and not attending.
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Mashuk (@Mashuk90406470) reported from Medchal Malkajgiri, Telangana@ACTFibernet I got call from ACT team, There is no feasibility to connect the box in My area. Also said it will take time to resolve the issue, you may disconnect the connection, we will initiate the refund. Team it's been week still my issue not resolved its hampering my work.
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet 4th time in 2 months our internet is down. This is affecting our work & kids classes. No one, absolutely no one at ur end cares. Community is collectively working towards getting a different vendor now and I will be glad when you loose customers at this massive level
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Girija Shankar Kar (@girijakarr) reported from Medchal Malkajgiri, TelanganaUnprofessional services from @ACTFibernet. Very bad experience so far and not recommended. Technicians doesn't bother about solving issue and keep on wasting time. They can delay a simple 2 minutes troubleshooting for weeks. Don't listen even raising multiple tickets. #Hyderabad
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaI think this is very worst thing I always been experiencing no one have contacted upto now to solve the internet issue @ACTFibernet @ACTFibernetHYD
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siva kumar (@sivakumarseo) reported from Medchal Malkajgiri, Telangana@ACTFibernet I have sent my details, I am expecting quick resolution at the earliest with out any further delay.
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, TelanganaYour customer is so annoying that to they disconnect the calls when we call them for enquiry. Even though mistake is from your end, you will not agree and disconnect our calls. Customer Complaints are never cared. @ACTFibernet @ACTFibernetHYD
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T NAVEEN KUMAR (@tnaveen04) reported from Madhāpur, Telangana@ACTFibernet The worst service from #actfibernet we had taken 1 GBPS plan of 7999/- Almost 5 days problem has not resolved yet. Account 101008734978 LeadIT -. Rahul. Act fiber they don't have the escalation matrix contact details.
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD When are you planning to resolve the issue. Will you guys Atleast take up the issue which is posted on 18th Dec 2021. I really doubt your SDM, DGM and all the management are just sleeping. Are they just paid for sleeping.
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Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, TelanganaDear @ACTFibernet your customer service is pathetic. No one knows what they are talking. I am facing connectivity issues since yesterday morning. No one is helping on that can you do something?
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Sudhir Reddy (@SudhirR85782747) reported from Medchal Malkajgiri, Telangana@ACTFibernet Issue not resolved but ticket closed
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gonuguntla (@prabhanjanaraog) reported from Amīrpet, Telangana@ACTFibernet Hi..., you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need assistance.
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swaroop reddy (@reddy_swaroop) reported from Medchal Malkajgiri, Telangana@ACTFibernet Ths issue is not resolved yet. Please check with your team and confirm the same with a tweet and also help me out in understanding the exact problem so that it wil be helpful for me to talk to my managers regarding my poor performance due to internet issue.
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Nilesh Doijode (@DoijodeNilesh) reported from Medchal Malkajgiri, Telangana@ACTFibernet team number is 101565291223 since yesterday it’s not working today your person visited and change the port but he says for activation it’s will 6 to 7 hrs he come in afternoon and till mow no internet since yesterday
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@renijth @ACTFibernet Yes waiting for 5 days still no response. The most unhappiest customer service
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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FinProfz (@Finprofz) reported@ACTFibernet Pathetic . No resolution till now @jagograhakjago
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Maheshwaran R (@MahezwaranR) reported@ACTFibernet Provider even after we are asked to pay a huge sum of money compared to other service providers. Try to behave responsible way and don't chest the customers in the name of better service and speed. #ACTCHENNAI #ACTFIBERNET #ACTFIBERNETCHENNAI .
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sumanth (@sumanthcalling) reportedDera @ACTFibernet it's been 5 hours since we lost internet. Other the chatbot in your app to raise ticket, no one connected us till now. Such a pathetic service.
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Gayatri Sekar (@294by10) reported@rrthakkar1411 @ACTFibernet Same here! And @ACTFibernet has this auto response set up (I got it too!) but no action or any actual response from a customer service team.
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𝔖𝔴𝔞𝔭𝔫𝔦𝔩 𝔖𝔥𝔲𝔨𝔩𝔞 स्वप्निल शुक्ला (@unique_swapnil) reported@ACTFibernet I paid ₹700 for relocating my ACT Fibernet connection, but the relocation is still pending. I've been waiting without any proper update, despite paying the relocation charges in advance. This level of service is unacceptable.
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Prashanta Bala (@prasantaa07) reported@ACTFibernet No internet connection for the past 2 days, and the issue is still unresolved. The TAT keeps getting pushed further, while the assigned engineer is not responding at all. This is extremely frustrating. 😡😡😡😡😡Ticket ID: SR11081515472384
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Shirish Kk (@shirishkkIFA) reported@ACTFibernet SR10281600161194 Facing disruptions from morning 10.15 am…No resolution yet either be responsible or respectful to customer…called to enquire to this number +91 91212 12121 at 3.25 pm and person was very horrible shame in ur service and customer service …Pathetic
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jayashree lakshmanan (@JLakshmanan) reported@ACTFibernet no internet since afternoon. Rectify the issue. 9445125725
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Yogita Sharma (@YogitaS44968288) reported@ACTFibernet No it never works i raised 2 tickets to change my router no one from your team had addressed it
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specialist (@st_specialist) reported@ACTFibernet the internet is not working since last 2 days and your customer care is not responding. Even the local technician are not picking the call. SR11081518384474 is the complaint number. Its getting quite frustrating with no update and response.