ACT outages and service status in Medchal Malkajgiri, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet The very annoying thing is the customer service which says something and does something as been a 5 years customee this is the worst thing i face ever to contact to your customer care
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dheeraj yadav (@dheeraj95625907) reported from Medchal Malkajgiri, Telangana@ACTFibernet Dear team I have taken a new connection engineer visited at my place however he told that it will take 5 days as no box to give connection please look into the issue on high priority Dear Customer your prospect Number is 101422504965,
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dheeraj yadav (@dheeraj95625907) reported from Medchal Malkajgiri, Telangana@ACTFibernet My issue is unaddressed and I may be forced to escalate the matter to ministry of telecommunication
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Praneeth (@Praneet69221374) reported from Medchal Malkajgiri, Telangana@ACTFibernet I Had ordered new connection 15 days ago , no response from any of them and I paid the amount on the same day when I ordered it , now they say that will refund u amount what's going on ?? To speak to customer service supervisor I'm on hold since 28 MINS ?101608841776
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaIt's been long that internet is not working given tat time of 24 hrs but no update on issue what kinda service @ACTFibernet @ACTFibernetHYD
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Praneeth (@Praneet69221374) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernet when are you going to fix this , your agent named SANJEEV , he is the one who insisted to pay on the same day and the next day installation promised and its been 15 days he never calls us , only we need to follow him up and whenever we call he says refund.
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Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD #Badservive SR10159247308442 request raised 5 days back for reconnection at Pragatinagar, Hyderabad, still not resolved, everytime I can, customer care tells and repeats the same thing that technician will come in 24 hrs, it's more than 120 hrs.....
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet None of your team is responsible in clearing the issue. Logged a compliant on 18th Dec 2021. And it is been 1 month and issue still lot looked in to
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, Telangana@ACTFibernet We have to call atleast 3 times and your customer service team has disconnected two times without even speaking properly
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Shiva Reddy (@shivapr543) reported from Medchal Malkajgiri, Telangana@ACTFibernet Internet not working on holidays sucks. Not sure why it troubles only on sundays. Solve it soon Ticket- 101647203895
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gonuguntla (@prabhanjanaraog) reported from Amīrpet, Telangana@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
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A S Gopal #IsupportCAA (@alsgopal) reported from Medchal Malkajgiri, Telangana@ramsteinrocks @ACTFibernet ACTFibernet will not act on the complaint issues
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orestes albert (@orestesalbert1) reported from Medchal Malkajgiri, Telangana@ACTFibernet such a huge waste customer care, No connectivity, and an app which has no chating facility. It's not what you promise when u come to give connection. Too slow says 40 Mbps and nothing near to it.
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet Before we enjoying the plans provided firstly you should resolve the issue raised by us in SLA 72 hrs complete no one responded on the issue. The best poor service by you people I feel pity
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@renijth @ACTFibernet Yes waiting for 5 days still no response. The most unhappiest customer service
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swaroop reddy (@reddy_swaroop) reported from Medchal Malkajgiri, Telangana@ACTFibernet Ths issue is not resolved yet. Please check with your team and confirm the same with a tweet and also help me out in understanding the exact problem so that it wil be helpful for me to talk to my managers regarding my poor performance due to internet issue.
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siva kumar (@sivakumarseo) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's been 24 hrs since I had lost my internet, while I tried calling customer service you guys kept me in a loop of IVR to give feedback to representative without having conversation.
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, TelanganaI think this is very worst thing I always been experiencing no one have contacted upto now to solve the internet issue @ACTFibernet @ACTFibernetHYD
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet @humanrights1st Till now the issue is not resolved
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hindustani Bharat (@HindustaniBhar4) reported@ACTFibernet prospect ID 102803434394, it's been more than 24 hours of the payment for new installation but no one called and helped, contacted 6-7 times customer support but no resolution provided. Why do you promise same day installation? Disappointed
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Deepak Raghuraman (@creativedeepak) reported@ACTFibernet No internet for past two days. ETR not updated yet. Telling contradictory lame reasons but nothing happened to solve the issue. Looks like #act has lost it's value. Time to switch to @Airtel_Presence or @jio_fiber Shared complaint details in dm.
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Tanvir (@Tanvir49456662) reported@ACTFibernet Trying to make a payment in your app and this full-screen Zippy ad pops up right in the middle, making it almost impossible to proceed This is during the critical payment step! Really poor design choice by your team. Kindly remove/block such popups during transact
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Nobel Sage (@jonahnevil) reported@ACTFibernet has the shittiest customer service and service provider in India ...I am dealing with the issue for 14 days still now no resolution done ...such a waste of money to buy ACT
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Amit Kumar (@satyiki90) reported@ACTFibernet Just refund my money i will take a new connection from somewhere else who have a faster service and whose sales people are not liars and know how to fill a form.
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VISHAL VAIBHAV (@vishalturnal) reported@ACTFibernet @FiberAct @ACTFibernetHYD What is happening guys? I have never saw this much of negligence from the ACT team. I had raised a relocation request a week back, and still got no response for the same. If you are unable to do it, just return the money back.
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Madhu_radhi (@radhi_madhu) reported@ACTFibernet Our internet not working for 4 days now. For 3 days we complained on WhatsApp newACT , we get msg that complaint registered. No action taken till now and today when we again tried to register a complaint the msg says no account exists with the mobile no. Bad
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Raghavendra (@Raghave77980972) reported@ACTFibernet ACT Internet completely down since morning. 9th Block Jayanagar. No response from technicians or service desk. Please resolve immediately.
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Chintan Puggalok (@chintanpuggalok) reportedhey @airtelindia 1. your service goes down wo any prior info 2. your engineer does not come on the allocated slot and misbehaves when called please improve your service or i will have to go with @ACTFibernet
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Pradeep Patil (@pradeepgadila) reported@ACTFibernet My internet is down since 18th May, my ticket number is SR10180334855014. I have called your customer service more than 20 times in the past 4 days and still issue is not resolved. Everyday I'm told it would be resolved but it doesn't happen. Worst customer service.