ACT Outage Report in Medchal Malkajgiri, Telangana

@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT I have complain on 28 nov last but no technician has come I am feeling very bad of this service the customer care service also not helping me.

@ACTFibernet None of your team is responsible in clearing the issue. Logged a compliant on 18th Dec 2021. And it is been 1 month and issue still lot looked in to

One of the worest @ACTFibernet customer care & Engineers

@ACTFibernet Your regrets are useless, without a proper timely resolution #PatheticService #worstturnaroundtime

@ACTFibernet The very annoying thing is the customer service which says something and does something as been a 5 years customee this is the worst thing i face ever to contact to your customer care

@ACTFibernet No line no internet last month 28 nov 2021 I am facing internet problem but no issue solve they take my money but no response my waste for going to act fiber network wast of money golconda fort 500008

@ACTFibernet You people are unfit, you can't do anything...you are just looting customers money without giving service to them... One simple generic reply you will give. You can't do anything more than that in practical.

Dear @ACTFibernet your customer service is pathetic. No one knows what they are talking. I am facing connectivity issues since yesterday morning. No one is helping on that can you do something?

@ACTFibernet when can I get the response to my problem which I asked on DEC 18 2021. it been one month and the issue still persists. Are you guys their to solve customer issues?? Pls move out if your unable to solve the customer. #actfibernetworst #worstserviceprovideract

@ACTFibernet Finally temporarily the problem resolved after reaching out to your local service personnel Srikanth

@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complained on app

Hello @ACTFibernet I would want to downgrade my plan from 300mbps to 150mbps, please help me out on this as I wound not need enhanced speeds anymore..

@ACTFibernet runied my career they got worst customer support, I called multiple time to @ACTFibernet in the past week 3 times I got issue with internet, this is worst service I ever seen, the field agent doesn't responded to my calls even .. this is shitt @ACTFibernetHYD

@ACTFibernet @ACTBroadbandIn What a worst cuatomer service i have been seeing

@ACTFibernet @iamY0URBOSS Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act fiber net is very bad service in hyderabad please dont recommend any one I am facing last 6 days but no resolution and no answer my call no technician in cmpny

@ACTFibernet I could see frequent connectivity issues and your team is working towards interim resolution rather than permanent resolution.within couple of weeks same issue repeated sr no:SR10163681014074. Your services are deteriorating as U r growing.

@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act people are doing froud I paid online and person also come and take money another thing is that no internet is coming and no service in my locality

Worst experience with act Fibernet. I am using it with two accounts with 75mbps speed but I have never seen more than 10-15mbps speed in two areas. @ACTFibernet @ACTFibernetHYD @ActfiberC

@ACTFibernet I pay u online but u r offline service is waste I am facing last month problem getting but no issue solve no service is done yet. Money waste act fiber froud close u r company.

@ACTFibernet Neither the problem got resolved nor you arranged a call. #worstservice #PoorResponse

@ACTFibernet When?? Noone called yet. If there is no support, then it's time I suppose

@ACTFibernetHYD @ACTFibernet Still no call. Please refund my amount along with installation charges as you have failed to provide the service. The call back request was raised on 6th and no response till now. 101382303320.

@ACTFibernet Chennai: I've tried to shift connection numerous times over website and ACT App, but it keeps asking to enter 'Shifting Address', when there is no tab to enter such a detail.  No satisfactory customer support received till now. Pls resolve asap

@ACTFibernet What happened of the Complaint that Internet is not working from 6 hours. A/C no 101316554858

Worst network @ACTFibernet

@ACTFibernet @KRISHNA83138665 It's been two days since I have lost internet connection with Act Fiber. I have raised ticket. There is no proper response from them. It's waste of money using this service.

@ACTFibernet Irritating service by ur team again network down. Please disconnect and refund my amount. No point in paying bills for ur improper service.

@ACTFibernet . Your customer representative are really unapologetic and don't seem to listen to the customer. Ticket SR10160876678980 has been closed. This hasn't been un-resolved and the guy closed the request. Will never recommend your service.

@ACTFibernet Highly irritating service again my network gone done. Please disconnect my connection no point in continuing ur service.

@ACTFibernet Since connection has been already deactivated, we could not do much on this now. I appreciate your kind and quick response in this regard. But again I would like to make my point that being 6 yrs old customer, you should not treat me like this.