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ACT outages and service status in Medchal Malkajgiri, Telangana

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  • ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Medchal Malkajgiri, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Medchal Malkajgiri, Telangana

Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:

  • RoadtripinIndia
    #RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, Telangana

    Hi guys I tried upgrading my connection from the app and paid the amount using my bank account with money deducted but the payment screen kept only revolving with no confirmation.. kindly support @ACTFibernet

  • DoijodeNilesh
    Nilesh Doijode (@DoijodeNilesh) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet @ACTFibernetHYD Team I would like to inform you that every alternative days there will some issues ….pls check that since 3 hours I m not getting internet

  • kn_sandeep
    Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet @ACTFibernetHYD #Badservive SR10159247308442 request raised 5 days back for reconnection at Pragatinagar, Hyderabad, still not resolved, everytime I can, customer care tells and repeats the same thing that technician will come in 24 hrs, it's more than 120 hrs.....

  • prabhanjanaraog
    gonuguntla (@prabhanjanaraog) reported from Amīrpet, Telangana

    @ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.

  • Munna0272Bhai
    munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet @ACTFibernetHYD I was requested for a new connection on 25/03/22 and payment also completed same day itself since that day connection was not given daily your guys come 3 days and they told some technical issues but now they telling we could not give connection here

  • Shra1Reddy
    shravan (@Shra1Reddy) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet really pathetic customer service.. has been trying from last 1 hour to get connected with, the automated msg makes me wait for 12 min and disconnects.. there was a complaint raised 4 days back and not resolved yet..really pathetic for such a big company..UNBELIEVABLE

  • santhos68989952
    santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.

  • laxmikanthchou7
    laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana

    It's been long that internet is not working given tat time of 24 hrs but no update on issue what kinda service @ACTFibernet @ACTFibernetHYD

  • asifbangle
    Asif (@asifbangle) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet worst n pathetic service at bachupally area hyderabad. out of 30 days only 20 days active.. 10 of days downtime... bakwas ACT service.. @HathwayBrdband can you please provide your service in my area am really fed up with these ACTing guys .. Thanks

  • Raj5261722
    rajesh mishra (@Raj5261722) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet Respected ACTFibernet support team I'm facing internet issues and it's 6th time in this month tried to reach customer care but no reply through App it says existing ticket available unable to open new ticket please do needful my number 8297053377

  • Raj5261722
    rajesh mishra (@Raj5261722) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet My internet is down again it was up only for 2-3 hours please help to fix it looks like your switch is down again

  • Munna0272Bhai
    munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet yesterday morning itself I've paid for a new connection since no one came installation and ever your executive also not responding properly after payment completed its very horrible and yesterday same time I've get a hathway connection also they completed same day

  • Munna0272Bhai
    munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet @ACTFibernetHYD now they are telling we will refund the amount sir within one week such wrost service ever without ground work you guys collecting amount everything and finnally you are telling sorry we don't have service in this area I need immediate refund

  • kashyap0801
    Sumeet Kashyap (@kashyap0801) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet As per my conversation, the resolution is under observation....

  • asifbangle
    Asif (@asifbangle) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet First of all make sure that you’re providing uninterrupted service for at least a week. Ek Number FALTU n FRAUD acting ACTing network which never works.

  • Sri_Learning
    Srikanth Bhamidi, CPTD (@Sri_Learning) reported from Medchal Malkajgiri, Telangana

    Hello @ACTFibernet I would want to downgrade my plan from 300mbps to 150mbps, please help me out on this as I wound not need enhanced speeds anymore..

  • prabhanjanaraog
    gonuguntla (@prabhanjanaraog) reported from Amīrpet, Telangana

    @ACTFibernet Hi..., you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need assistance.

  • smitadwivedi27
    Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet the problem that started yesterday with our WiFi is still on. Not sure why no one's responded nor visited/called yet. Right now in work from home scenario this is such a troublesome thing to happen

  • smitadwivedi27
    Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet, for past few months not just me but my whole community has tried all that we can to get Ur attention but haven't seen any like u who doesn't care AT ALL. Every villa in my community struggles, every single day! You guys are the worst service provider, in country.

  • girijakarr
    Girija Shankar Kar (@girijakarr) reported from Medchal Malkajgiri, Telangana

    Unprofessional services from @ACTFibernet. Very bad experience so far and not recommended. Technicians doesn't bother about solving issue and keep on wasting time. They can delay a simple 2 minutes troubleshooting for weeks. Don't listen even raising multiple tickets. #Hyderabad

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MekaAvinash
    Avinash Meka (@MekaAvinash) reported

    @ACTFibernet @ACTFibernetHYD Dear ACT Fibernet, my complaint is still open after two days. Your escalation team promised a resolution within 24 hours, but nothing has been fixed. This is a clear indicator of poor service quality. Please resolve this urgently.

  • sagarreddy
    Sagar Reddy (@sagarreddy) reported

    @ACTFibernet Why your ETA to resolve issue is always 24hrs?,what kind of incompetent team you have, we lost internet since yesterday 8 PM, our whole society is facing the issue ,with this kind of mass impact why do you take 24hrs?

  • seeker0321
    Seeker (@seeker0321) reported

    @ACTFibernet The customer care guy also promised me refund, I've also recorded the call, if you want I can post in this thread

  • arunvicky2
    Arun Vicky (@arunvicky2) reported

    @ACTFibernet every month there is a problem with ACT. The internet will not work but using @HathwayBrdband for cctv and never faced any issues. Hathway is much more reliable. SR10381470365184 Will cancel @ACTFibernet. Worst Provider

  • Beard__7
    SY (@Beard__7) reported

    @ACTFibernet Please do this ASAP because my work suffers due to this problem.

  • dineshrtvt
    Dinesh (@dineshrtvt) reported

    @ACTFibernet Your team was not prepared to add the new connection. Instead, they were rude and asked me to wait until it was convenient for them. They also stated that they were not concerned about the ETA. This is not an acceptable approach. SR10381504165754

  • dineshrtvt
    Dinesh (@dineshrtvt) reported

    @ACTFibernet @ACTFibernet you guys have such a worst customer support team who deliberately stops new customers.

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    @ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!

  • SSChandran82
    S S Chandran (@SSChandran82) reported

    @ACTFibernet The internet is not working, and a ticket (SR10381413634864) has been opened. We are facing too many frequent issues lately and receiving poor support. Please fix this as soon as possible.

  • sanjayrathore36
    Sanjay Singh (@sanjayrathore36) reported

    @ACTFibernet @PMOIndia @AshwiniVaishnaw Worst services in Lucknow .