ACT outages and service status in Medchal Malkajgiri, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana@ACTFibernet need immediate attention to ticket SR10259880207342, whole apartment is impacted due to not replacing battery, again I see you focus more on ticketing SLA rather than customer, it's closed and opened multiple times
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Shrinu Namburu (@shrinubabu) reported from Medchal Malkajgiri, TelanganaActFibernet Hyderabad has got really poor service. Faced internet down issue 4 times in a month. The service and support really sucks... #Actfiber , #ActFibernet
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shravan (@Shra1Reddy) reported from Medchal Malkajgiri, Telangana@ACTFibernet really pathetic customer service.. has been trying from last 1 hour to get connected with, the automated msg makes me wait for 12 min and disconnects.. there was a complaint raised 4 days back and not resolved yet..really pathetic for such a big company..UNBELIEVABLE
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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Sandeep Kongathi (@kn_sandeep) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD #Badservive SR10159247308442 request raised 5 days back for reconnection at Pragatinagar, Hyderabad, still not resolved, everytime I can, customer care tells and repeats the same thing that technician will come in 24 hrs, it's more than 120 hrs.....
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pankaj singh (@aa3pankaj) reported from Medchal Malkajgiri, Telangana@ACTFibernet no internet from last 24 hours , please fix it asap 😤 @JioCare please expand your fiber network, still not available in my area.
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Arun Nayak (@ArunNayak474) reported from Medchal Malkajgiri, TelanganaHello, i live in Hyderabad "Hakimpet"I requested for new connection and waiting since seens 20days for new connection @ACTFibernet I tried to contact many times were no one is responding. please look into this issue my ph. no:- 9573585604 @ACTFibernetHYD
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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siva kumar (@sivakumarseo) reported from Medchal Malkajgiri, Telangana@ACTFibernet I have sent my details, I am expecting quick resolution at the earliest with out any further delay.
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Krishakshi (@krishakshi) reported from Medchal Malkajgiri, Telangana@ACTFibernet Hi, When thier is connectivity issue you people should max 48 hours to slove but the thing is you people will take 15 days to slove and the pay for that date you will won't forward by this this is loss to customer.Till now I didn't got the resolution of my connection
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dheeraj yadav (@dheeraj95625907) reported from Medchal Malkajgiri, Telangana@ACTFibernet my issue is un addressed and engineer is stating wire problem I want the issue to be resolved today at any cost or else I may be forced to escalate the matter to ministry of telecommunications
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swaroop reddy (@reddy_swaroop) reported from Medchal Malkajgiri, Telangana@ACTFibernet Ths issue is not resolved yet. Please check with your team and confirm the same with a tweet and also help me out in understanding the exact problem so that it wil be helpful for me to talk to my managers regarding my poor performance due to internet issue.
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, TelanganaYour customer is so annoying that to they disconnect the calls when we call them for enquiry. Even though mistake is from your end, you will not agree and disconnect our calls. Customer Complaints are never cared. @ACTFibernet @ACTFibernetHYD
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Santosh kumar Kamati (@Santosh0323) reported from Medchal Malkajgiri, Telangana@ACTFibernet I'm not at all happy with the resolution. I have got loss of pay because of your delay in service. Who is going to bare it. Almost 3 days LOP has been imposed for me because of your service delay. Once subscription end I'm going to remove act connection for sure.
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krishna chandaka (@kmnaidu) reported from Medchal Malkajgiri, Telangana@ACTFibernet No sir, still issue is there. Today also internet.
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet The very annoying thing is the customer service which says something and does something as been a 5 years customee this is the worst thing i face ever to contact to your customer care
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet @abhishe87375808 @ACTFibernet no your team is never active worst service I can say irresponsible
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Madhusudan Manda (@MadhuManda) reported from Medchal Malkajgiri, TelanganaHi @ACTFibernet can u help install my connection. It’s been 6 days since I paid and the dates have been shifting on a daily basis. Pls give a fixed timeline . A/c no 101380107409
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, Telangana@ACTFibernet I am not sure if it is resolvrd yet as the problem was not at my place but the Junction box of ACT - battery backup of the box from your end! Got a call that it's rectified, if it's not will get back to you
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Amal saj (@AMALSAJ) reported from Medchal Malkajgiri, Telangana@ACTFibernet please hire some efficient people for your customer care service. I had a terrible interaction with your agent and finally when she couldn’t answer my questions, she disconnected. Now please dont give me this was a network issue excuse.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sachit Bhat (@SachitRidesAway) reported@ACTFibernet just one day, another rain, and again your internet is not working. It's just crazy. I am going yo customer court and will drag you down there.
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Tushar (@Qtiyapaa) reported@ACTFibernet I am facing continuous internet issues since many days. I have raised SR10280632329814 but no action has been taken. System is not allowing me to open new ticket. Customer care is non responsive and giving vague responses. Please check.
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nobody (@yudish_dsy) reported@ACTFibernet there is no network since yesterday noon, my work is affected. The agent who called me yesterday was just trying to reboot rather than finding the exact issue. I want to you act quickly to resolve this issue. SR10380741442584
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Aashique S (@aashique_s) reported@ACTFibernet Day 4. No internet. Support never responded - I had to dig up old engineer contacts myself for answers. Their answer: We”ll come today, then tomorrow, then the day after 👎 Been at a co-working space since Thursday. Unacceptable. Fix this.
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Atul Kumar Dugar (@Atul_2206) reported@ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet
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Ashish Bansal (Coolash) (@coolash71) reported@ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue
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vishal heble (@vishalheble) reported@ACTFibernet Here is the service request SR10280777005304. Internet is not working since yesterday. You must be crazy to not have resolved this for such long time
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Prabhanjan (@Prabhanjan1110) reported@ACTFibernet My internet has gone down for the second time in the last 48 hours. I’m extremely frustrated with having to repeatedly deal with outages and being redirected to an ineffective chatbot. Could someone look into this urgently and provide a permanent resolution? Complaint number SR10280729045434 Need this fixed ASAP.
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Vivek నాళ్ళ (@NallaVivek) reported@ACTFibernet @ACTFibernetHYD if there is anything worst than **** then ur customer care is more worst than that. Your care rep mutes the call, cuts call. You should be ashamed of yourself for calling a service provider! what a **** company you are running
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Atul Kumar Dugar (@Atul_2206) reported@ACTFibernet What do you mean by earliest timeline? I'm experiencing inconvenience from the past 3 days... Still there is no solution or communication from your end. In recent times, your service has been pathetic. #pathetic