ACT outages and service status in Medchal Malkajgiri, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Medchal Malkajgiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Medchal Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Medchal Malkajgiri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Medchal Malkajgiri, Telangana
Latest outage, problems and issue reports in Medchal Malkajgiri and nearby locations:
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dheeraj yadav (@dheeraj95625907) reported from Medchal Malkajgiri, Telangana@ACTFibernet Dear team I have taken a new connection engineer visited at my place however he told that it will take 5 days as no box to give connection please look into the issue on high priority Dear Customer your prospect Number is 101422504965,
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Ram Guruvelli (@RamGuruvelli) reported from Madhāpur, Telangana@SatyaPMtweets @ACTFibernet I don't think ACT fiber would respond to resolve it anna. I've had several issues and left @ACTFibernet
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, Telangana@ACTFibernet I am not sure if it is resolvrd yet as the problem was not at my place but the Junction box of ACT - battery backup of the box from your end! Got a call that it's rectified, if it's not will get back to you
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Smita Dwivedi (@smitadwivedi27) reported from Medchal Malkajgiri, Telangana@ACTFibernet it's day 3 of no internet. People are just calling us and taking details and then nothing. Absolutely no response. We have told that a tech person would need to visit us but no action! How is it that you're so particular about bill payments but not about resolution
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anilraviteja (@anilraviteja) reported from Medchal Malkajgiri, Telangana@ACTFibernet @humanrights1st Till now the issue is not resolved
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet Before we enjoying the plans provided firstly you should resolve the issue raised by us in SLA 72 hrs complete no one responded on the issue. The best poor service by you people I feel pity
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santhosh (@santhos68989952) reported from Medchal Malkajgiri, Telangana@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD now they are telling we will refund the amount sir within one week such wrost service ever without ground work you guys collecting amount everything and finnally you are telling sorry we don't have service in this area I need immediate refund
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@renijth @ACTFibernet Yes waiting for 5 days still no response. The most unhappiest customer service
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Rohit Rawat (@rohit11rawat) reported from Nerādmet, Telangana@ACTFibernet raised a Complaint Ticket for internet not working thru your App 👍 But how do I raise a complaint for poor customer service 🤔 #COVIDー19 #wfh #poorcustomerservice
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, TelanganaHi guys I tried upgrading my connection from the app and paid the amount using my bank account with money deducted but the payment screen kept only revolving with no confirmation.. kindly support @ACTFibernet
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Santosh kumar Kamati (@Santosh0323) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernet ACT Acc No: 101010982268 Dear Worst Service Provider, Don't you feel ashamed by providing such bad service. In a span of 30days your service got effected 3 times (Dec 20th,Jan 14th & Jan 21st). Remove the boxes from my apartment.
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Naveen (@NarasimhaNaveen) reported from Medchal Malkajgiri, Telangana@ACTFibernet tried again reaching your customer care again and again no response still....
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AskMe (@AskMe49293125) reported from Medchal Malkajgiri, TelanganaMost useless, bkwas, stupid services of @ACTFibernet USELESS USELESS USELESS
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Srikanth Goud (@asrikanthgoud) reported from Medchal Malkajgiri, Telangana@ACTFibernet We have to call atleast 3 times and your customer service team has disconnected two times without even speaking properly
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Krishakshi (@krishakshi) reported from Medchal Malkajgiri, Telangana@ACTFibernet When you will respond this kind of waste service you people will give if you cannot give proper service then don't post fake ads like No.1 Broad band service
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orestes albert (@orestesalbert1) reported from Medchal Malkajgiri, Telangana@ACTFibernet such a huge waste customer care, No connectivity, and an app which has no chating facility. It's not what you promise when u come to give connection. Too slow says 40 Mbps and nothing near to it.
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dheeraj yadav (@dheeraj95625907) reported from Medchal Malkajgiri, Telangana@ACTFibernet my issue is un addressed and engineer is stating wire problem I want the issue to be resolved today at any cost or else I may be forced to escalate the matter to ministry of telecommunications
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munna (@Munna0272Bhai) reported from Medchal Malkajgiri, Telangana@ACTFibernet @ACTFibernetHYD I was requested for a new connection on 25/03/22 and payment also completed same day itself since that day connection was not given daily your guys come 3 days and they told some technical issues but now they telling we could not give connection here
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#RoadtripinIndia - #TravelwithSrikanth (@RoadtripinIndia) reported from Medchal Malkajgiri, Telangana@ACTFibernet Do I need to raise another complaint as have been hearing it's resolved with no one visiting the premises to inspect? I am tired everytime raising a service request with no resolution
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Subham Ashish (@subham133) reported@ACTFibernet You never update ETR And next check on my account evey month am raising minimum 2-3 ticket If you have stability issue let me know
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HariTeja (@hariteja03) reported@ACTFibernet @ACTFibernet why invest on a service with bad support
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Rag Ani (@raga1921) reported@ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.
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Pradeep Kumar Sahu (@Pradeep64662977) reported@ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.
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MannMarziyaa🇮🇳 (@PanwarCimpi) reported@ACTFibernet Hi could you please justify your poor service and response for a new connection Ref Work Order WO101800795160. Payment was done 3 days back with assurance of getting installation done in 24 hrs. I just keep on chasing and no response at all neither the refund.
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HariTeja (@hariteja03) reported@ACTFibernet @ACTFibernet i got to to know that shifting requests are not handled on priority where many people faced such issues and new connections are on the top priority thats really bad i have raised my ticket on 28th with zero support from the team.
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Abhishek Pawa (@PawaAbhish69257) reportedI got a new ACT connection today, but the service is extremely slow and poor. The application which they have downloaded is not working at all. I request immediate disconnection and refund of the amount paid. Please process this at the earliest and refund my money. @ACTFibernet
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Rohit (@rohitys17) reported@ACTFibernet It's been a week I have raised a SR for relocation and the issue is still not fixed , please confirm if it will be fixed today or not
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Maybe Yoda (@yoda_maybe) reported@Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response
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Salis (@salistrail) reported@ACTFibernet This installation is waiting for more than 24 hours. Who ******** going to address this ? Work Order WO102801560898