ACT Outage in Medchal Malkajgiri, Telangana

I tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD

@ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .

@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad

@ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time

Pathetic service being provided @ACTFibernet @ACTFibernetHYD @ActfiberC

@ACTFibernet #disappointed with your service for not providing Internet from past 5 days

@ACTFibernet My complaint ticket was closed without resolving the issue from 28th Sep There is no Internet tired to this #fake #promises #disappointed

@ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it

@ACTFibernet similar issue again....Your ACT Fibernet Ticket no: SR10165892223394 has been registered. Our team will ensure fastest possible action...

@ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue

@ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience

@ACTFibernet Your ticket SR10165829312154 is tentatively expected to be resolved by 10-Sep (DD/MM) between 16:00 to 19:30. Team ACT 3 days completed for this ticket issue not solved yet i will discontinue my connection from @ACTFiberne worst broadband service I have ever seen.

@ACTFibernet When the problem can be solved?

@ACTFibernet @ACTFibernetHYD Internet is NOT working since yesterday (8.09.2022) Kindly rectify the problem immediately. Mobile: 89777 2 777 6 Begumpet – Hyderabad

@ACTFibernet @channiyara Worst service your team is taking 6day’s to solve a single issue

@ACTFibernet Wooo that's a great reply from you.. iam not waiting to listen this type of message..... If there is technically problem they resolve the issue 3 to 4 hours .. may not to take 1 to 2 days .... My boss not paying salary on 26th August 2022. because of my internet issue..

@ACTFibernet @khwajamoinddin The Worst Internet service ever I had seen Till Now, switch another network.

@ACTFibernet really frustrated with act service never give the speed for which I am paying for… hope your company will close one day.

@ACTFibernet I just checked your team what is the status. Team said material need to come from kukatpally and issue spot Pragatinagar hardly takes 30 mins but till not arrived since approx 4 hrs and your team still waiting for it with no work is this the way working as priority?

@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.

@ACTFibernet Wi-Fi is down and your app is not letting me log in to file a service request. Stops working 2-3 times a month. 🙄

@ACTFibernet today I have paid the subscription fee for 6 months fiber net service and basis my discussion with Rajesh ks I was promised that the installation of the router will be completed today but I do not see proper service from your team please look into AcNo: 102664565388

@ACTFibernet Really, ur colleague disconnected my call starting the ACT doesn't have any relocation option. Wow what a service

@ACTFibernet Again problem Pathetic network Raised anothr ticket SR10366459489404

@ACTFibernet You have not yet answered me. You are not supposed to close the ticket. The question was raised here, make sure put the answer here. Last time asking before legal procedure -Tell me if your service is prepaid or Postpaid. If you don't answer , forget the router

@ACTFibernet Do you know daily customer care telling same thing when I call but still I didn't got any call back

@ACTFibernet I paid for the subscription. The executive told that my area has a service. Later he told no availability in my area. Still I didn't got refund. Act fiber service is really torturing me. Worst service that I couldn't even refer to my friends or family. Worst Worst

@ACTFibernet @ACTFibernetHYD u guy's stoop to low that every executive who calls is rude never ready to listen us... And if asked for please re arrange call with a respective agent who talked to me previously say's to us what his name was? Sorry even i worked in Customer support

@ACTFibernetHYD @ACTFibernet Retail Prospect Converted to Customer 101664137923 Waiting for installation for the last 6 days, none of them from ACT not responding and doing the installations

@ACTFibernet As discussed with @ACTFibernet my connection will be disconnected tomorrow...thanks for the support.