ACT Outage Report in Ahmedabad, Ahmadābād, State of Gujarāt
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ahmedabad, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ahmedabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at ACT
ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Ahmedabad, State of Gujarāt
Latest outage, problems and issue reports in Ahmedabad and nearby locations:
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Jiten
(@Jiten47177413) reported
from
Lal Darwaja, State of Gujarāt
@ACTFibernet trying to reach customer care but unable to do so. Need a change in plan.
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Pramodjain3 Official
(@jainpramod3) reported
from
Lal Darwaja, State of Gujarāt
@ACTFibernet It is very difficult to contact you. My connection gets a frequent disruption. Every time I have to register a complaint through the app. There is no mechanism to address customers complaints over voice. These frequent problems are annoying and forcing to disconnect
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Kuldip Modh (Modi)
(@kuldipRmodh) reported
from
Daskroi, State of Gujarāt
@GTPLHathwayLtd Dear GTPL Team Please remove my connection today Last 5day try to all customers service & tweet & Mail Still not any update & response from your side. So please we deside close my connection We join @ACTFibernet ( Service was fast and good response)
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Ashutosh roy
(@roy_994) reported
from
Lal Darwaja, State of Gujarāt
@ACTFibernet registered mobile no-8143420858 i called your customer care twice with respect to bill invoice but twice you have closed my service request without resolving it . remember i will not pay any penalty if you charge later
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DHAVAL PATEL
(@dhaval9411) reported
from
Daskroi, State of Gujarāt
@ACTFibernet Second times I have faced this type of issue in last 4 days. And also I want wavier for no internet.
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Dr. Abraham Johnson
(@DrAbrahamJohns1) reported
from
Daskroi, State of Gujarāt
@TriumphDhaval @GTPL_Hathway This is not the first time! Previously faced the same issue with @GTPL_Hathway @CareGtpl So finally decided to switch to @ACTFibernet by recommendation from everyone I hope I won't face any such in future 🤞🏼🤞🏼
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Rasesh
(@raseshparikh78) reported
from
Daskroi, State of Gujarāt
@ACTFibernet How do@I lodge my complaint. My today’s usage shows 47 GB. It can’t be. I want to lodge complaint. How can I lodge complaint. Your app does not support.
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Shaunak Agastya Vyas [tinu]
(@shaunakvyas21) reported
from
Lal Darwaja, State of Gujarāt
@ACTFibernet is the best FibreNet experience for me in Ahmedabad. The contact person Mr Ankit Pandya handled the installation very well. The app is very much interactive as well. It has been two months of time period and my connection has not broken for a single moment.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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मार्गबन्धु श्रीधर:
(@EkanAnekan) reported
@ACTFibernet Hi, please see my direct message on my open case SR10375884906550. My internet is disconnected for non-payment even though I have cleared all the dues after making a request to reconnect. PLEASE RESTORE CONNECTION WITHOUT FURTHER DELAY. Very poor customer support.
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मार्गबन्धु श्रीधर:
(@EkanAnekan) reported
@ACTFibernet Hi, please see my direct message on my open case SR10375884906. My internet is disconnected for non-payment even though I have cleared all the dues after making a request to reconnect. PLEASE RESTORE CONNECTION WITHOUT FURTHER DELAY. Very poor customer support.
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vijayshankar
(@vijaytjperl) reported
@ACTFibernet Your ACT Fibernet Ticket no: SR10375905105264 has been registered. FIX IT ASAP. URGENT. COULD NOT PERFORM OFFICIAL WORK.
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sarath
(@sarathbabu31997) reported
@ACTFibernet Been with ACT Fibernet for 30 months just for the service. Shifted house,was promised shifting charge waiver but got billed.15 days,no fix. Today they suspended my prepaid line.Can’t even raise disconnection request without paying.Want refund for remaining days+dep
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Mithil Khanter
(@mithilkhanter) reported
@ACTFibernet worst service , when we ask to shift box from our place then they disconnect the Internet without even informing , now when u raise the complaint that Internet is not working then no resolution yet.
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bro
(@spacellp123) reported
@ACTFibernet 7 th day.. no internet... I m changing to other network
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vidhu venkat
(@pixelputra) reported
@ACTFibernet This has not yet been resolved. It's been more than 2 full working days and still no resolution. Pathetic customer support called 3 times to request the same permission to install the junction box. No call back, no status update, just @ACTFibernet ACT'ing incompetent.
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vvp
(@vvp_venky) reported
@ACTFibernet SR10175902457064 The net is down. pls fix it.
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vvp
(@vvp_venky) reported
@ACTFibernet Net is down. Pls check and fix. SR10175902457064 #hasmathpet
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Alwar Narendrababu
(@AlwarNaren88780) reported
It's the worst service, we don't have internet service on weekends for one month. I lost my whole salary around 3k. Who is responsible for this.? Still the internet has no proper signals..daily issues.@ACTFibernet