ACT Outage Report in Ahmedabad, Ahmadābād, State of Gujarāt
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ahmedabad, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ahmedabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Ahmedabad, State of Gujarāt
Latest outage, problems and issue reports in Ahmedabad and nearby locations:
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Dr. Abraham Johnson
(@DrAbrahamJohns1) reported
from
Daskroi, State of Gujarāt
@TriumphDhaval @GTPL_Hathway This is not the first time! Previously faced the same issue with @GTPL_Hathway @CareGtpl So finally decided to switch to @ACTFibernet by recommendation from everyone I hope I won't face any such in future 🤞🏼🤞🏼
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Shaunak Agastya Vyas [tinu]
(@shaunakvyas21) reported
from
Lal Darwaja, State of Gujarāt
@ACTFibernet is the best FibreNet experience for me in Ahmedabad. The contact person Mr Ankit Pandya handled the installation very well. The app is very much interactive as well. It has been two months of time period and my connection has not broken for a single moment.
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DHAVAL PATEL
(@dhaval9411) reported
from
Daskroi, State of Gujarāt
@ACTFibernet Second times I have faced this type of issue in last 4 days. And also I want wavier for no internet.
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Ashutosh roy
(@roy_994) reported
from
Lal Darwaja, State of Gujarāt
@ACTFibernet registered mobile no-8143420858 i called your customer care twice with respect to bill invoice but twice you have closed my service request without resolving it . remember i will not pay any penalty if you charge later
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Rasesh
(@raseshparikh78) reported
from
Daskroi, State of Gujarāt
@ACTFibernet How do@I lodge my complaint. My today’s usage shows 47 GB. It can’t be. I want to lodge complaint. How can I lodge complaint. Your app does not support.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aditya
(@Adityachachawa) reported
@ACTFibernet havent received any call post the call got disconnected and told the issue to your team, issue is 400 mbps connection i have and speed is 20-30 mbps, highly sporadic from last few weeks, high latency and horrible service, ur team saying router is not capable, but its ur router.
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Mehnaz Amjad 🤝 ✍️
(@Mehnaz_Amjad) reported
@ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 07-Nov(DD/MM) 07:30 to 09:00AM. Team ACT
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Mehnaz Amjad 🤝 ✍️
(@Mehnaz_Amjad) reported
@ACTFibernetHYD @ACTFibernet @ActfiberC .Ticket ID SR10177814771344. Without informing, this ticket was closed, then I called the customer care and re opened it and they said they would resolve it on priority . Pathetic services. I have BSNL connection as backup.
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Xuma
(@xuma70) reported
@ACTFibernet @ACTFibernet And again similar issue. What a pathetic ISP. Will soon port out to either Airtel or Jio. Internet stopped working again! SR11077822726884 ticket raised. Impossible to work from home when you have a disgraceful ISP like Act.
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Prashant Chaudhary
(@Prashantpc279) reported
@ACTFibernet The ETR was 9 PM on 6th Nov, now pushed to 7 30 PM on 7th Nov — unbelievable! Never seen a wifi service this pathetic. Every outage, just new excuses. Thinking of filing a formal complaint with @TRAI now. Absolutely done with @ACTFibernet.
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Prashant Chaudhary
(@Prashantpc279) reported
@ACTFibernet @ACTFibernet Yet another outage — 4th in just 22 days of installation! Ticket ID: SR10177827830224 raised today. Internet barely worked for 15 days out of 3 months I paid for. Customer support is useless. Please disconnect my connection and refund the 3-month advance
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Gaurav Basu
(@acid_toad_art) reported
@ACTFibernet Reviving this thread bec there has been no response to the DMs since today morning. Need an ETA on the progress. In the DMs it's been mentioned that I will be receiving an update on the app but unfortunately there's been no update yet. Requesting a speedier resolution
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Mehnaz Amjad 🤝 ✍️
(@Mehnaz_Amjad) reported
@ACTFibernet Iam sorry but I am writing this after i have the third sms notifying me that the issue will be resolved next day at 9:00am . First without resolution a ticket is closed,next the customer services are always busy,next it takes forever.
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thevvr
(@thevvr_) reported
@ACTFibernet Your sales team promised next-day installation, but after payment the technician said there is no router box nearby. Now refund will take 7 days and customer care is not responding properly. If this is not fixed today, I will file a case on the Consumer Portal
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Keerthana Reddy
(@Keerthana457) reported
@ACTFibernet …Your internet service is by far the worst and you guys are only good at sending reminders about paying the bill and not sending any intimation regarding any maintenance in the area and you guys expect the customers to constantly fall behind you!!!