ACT Outage in Lal Darwaja, Ahmadābād, State of Gujarāt

@TriumphDhaval @GTPL_Hathway This is not the first time! Previously faced the same issue with @GTPL_Hathway @CareGtpl So finally decided to switch to @ACTFibernet by recommendation from everyone I hope I won't face any such in future 🤞🏼🤞🏼

@ACTFibernet How do@I lodge my complaint. My today’s usage shows 47 GB. It can’t be. I want to lodge complaint. How can I lodge complaint. Your app does not support.

@ACTFibernet is the best FibreNet experience for me in Ahmedabad. The contact person Mr Ankit Pandya handled the installation very well. The app is very much interactive as well. It has been two months of time period and my connection has not broken for a single moment.

@ACTFibernet increased monthly tariff without even informing. Moreover, over and above that increased traffic, I am being asked to pay monthly bill. When I raised alarm, customer care executive called me yesterday to say he will get the bill adjusted. It never happened though.

@ACTFibernet but I don't accept being kept on hold for 3-4 days in a row. Also, one of the executives informed me that a request for disconnection was booked, which was not made by us. Going to follow thru anyway, thankyou for the service when it was good. Sad to say it SUCKS now

@ACTFibernet I wish your customer care executives didnt lie to me repeatedly about a technician contacting me and promising solutions within the end of the day, I understand the difficult situation you are working under with the pandemic.

I spent the last four days making multiple calls to your customer care number and haven't found a permanent solution to my repeated problems. Disappointed, we are disconnecting your service tomorrow. @ACTFibernet

@ACTFibernet You guys gave us the best connection for a little over a year, the best customer service I'd seen too, sad to see things have progressively gotten worse this month. With disconnection of service multiple times.

@ACTFibernet ne is slow or not working at all for last two days. Please fix asap

@ACTFibernet Pathetic customer service. You guys don't even bother to respond in any mode of communications

@ACTFibernet Requested for Permanent disconnection on 2nd August and you guys have done temporary disconnection and sent revised bill for 10 days But used your service only one day. Can’t even call your customer care. Slow claps for the awesome service.

@ACTFibernet it has been informed that shifting connection within a same premises would take a week when my father enquired? Really ? Can you please confirm is it true.. if so then shall take some other service provider who is ready to install the connection within a days time.

@ACTFibernet chi Thu ...ewwww..waakkkk.. Worst service provider.. No responsibility, no shame, if act owner eats like all human her should definitely look into this.. Taken money for 100mbps n giving only 15mbps...Thu thu Thu... Very shameful