ACT Outage Report in Lal Darwaja, Ahmadābād, State of Gujarāt
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Lal Darwaja, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lal Darwaja and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at ACT
ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (75%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Lal Darwaja, State of Gujarāt
Latest outage, problems and issue reports in Lal Darwaja and nearby locations:
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Kuldip Modh (Modi) (@kuldipRmodh) reported from Daskroi, State of Gujarāt
@GTPLHathwayLtd Dear GTPL Team Please remove my connection today Last 5day try to all customers service & tweet & Mail Still not any update & response from your side. So please we deside close my connection We join @ACTFibernet ( Service was fast and good response)
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Ashutosh roy (@roy_994) reported from Lal Darwaja, State of Gujarāt
@ACTFibernet registered mobile no-8143420858 i called your customer care twice with respect to bill invoice but twice you have closed my service request without resolving it . remember i will not pay any penalty if you charge later
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DHAVAL PATEL (@dhaval9411) reported from Daskroi, State of Gujarāt
@ACTFibernet Second times I have faced this type of issue in last 4 days. And also I want wavier for no internet.
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Rasesh (@raseshparikh78) reported from Daskroi, State of Gujarāt
@ACTFibernet How do@I lodge my complaint. My today’s usage shows 47 GB. It can’t be. I want to lodge complaint. How can I lodge complaint. Your app does not support.
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Shaunak Agastya Vyas [tinu] (@shaunakvyas21) reported from Lal Darwaja, State of Gujarāt
@ACTFibernet is the best FibreNet experience for me in Ahmedabad. The contact person Mr Ankit Pandya handled the installation very well. The app is very much interactive as well. It has been two months of time period and my connection has not broken for a single moment.
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Dr. Abraham Johnson (@DrAbrahamJohns1) reported from Daskroi, State of Gujarāt
@TriumphDhaval @GTPL_Hathway This is not the first time! Previously faced the same issue with @GTPL_Hathway @CareGtpl So finally decided to switch to @ACTFibernet by recommendation from everyone I hope I won't face any such in future 🤞🏼🤞🏼
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Pramodjain3 Official (@jainpramod3) reported from Lal Darwaja, State of Gujarāt
@ACTFibernet It is very difficult to contact you. My connection gets a frequent disruption. Every time I have to register a complaint through the app. There is no mechanism to address customers complaints over voice. These frequent problems are annoying and forcing to disconnect
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vaidhyanathan subramanian (@vaithy_6) reported
@ACTFibernet I lost internet connection 2 days back and I am still struggling.. I am assigned to do project. I am unable to present it. I totally believed In your service and doing WFH. I contacted yesterday and escalated the issues. Now coustomer care itself is not Working..
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Ravi (@RaviKapoor) reported
@ACTFibernet I'm absolutely fed up of your services in South Delhi. Every 3rd week your network goes down in our area. Despite repeated requests, your technicians aren't installing a dedicated box at my premises. Will disconnect 3-year old connection if the issue isn't resolved.
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Abhi Says (@urstrulyCHAR) reported
@ACTFibernet Where is the resolution? Even I can open a ticket on my own. But there is no use. Why is SR10259537600702 closed without having a discussion with me. I have opened more than 10 requests in the past and the requests are closed without any discussion.
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Kiran Kumar Reddy Yeluru (@kiran_yeluru) reported
@ACTFibernet Hi Sir I'm kiran and my Act registered contact number 8374019997, I'm following one of issue refund request almost 2 weeks,100 of calls with executives and 100 of hours , still the problem not resolved, your request for refund SR10159163950796 is registered.
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Virla (@Virla36511145) reported
Pathetic service from @ACTFibernet. 2 days before renewal i got connectivity issues, tried calling local staff - no answer. Default system need 24 hours to resolve. This is 2021 and not 2001 where work can happen without internet. No doubt i m not renewing my plan with them.
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Rajeev Mukherjee (@RajeevBubun) reported
@Bharath17712353 @ACTFibernet @KRISHNA83138665 Very bad service... We pay for service and they ignore customers when ever they are in need... This is disgusting and very annoying... Very poor response from ACT
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Preetham (@msg2preeth) reported
2/2- @ACTFibernet ur on call support team response would be beyond rude even if I request to get the issue SR10259577666362 fixed same day. I get a response saying your team work hours is till 6:30 only, U r least bothered to understand customer concern.
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Prasanna Choudhary (@prasannapmv) reported
@ACTFibernet Internet is not working since last two days. Why do you guys give us TAT if it is not respected. Your request SR10159552045362 is tentatively expected to be resolved by 7/15/2021 11:00:00 AM (MM/DD/YYYY). You can track the status using the ACT Fibernet app
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Aditya Raj Agarwal (@aditya_raj_ag) reported
@ACTFibernet the same issue is happening today. This is the 4th time this is happening in under 20 days.
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Alok singh (@Aloksingh810023) reported
@ACTFibernet @TRAI so still my issue is not resolved by you. In the last six months Act fibernet has tortured me in terms of service. So many complaints registered. It is so embarrassing to ude your service. Its time to throw you on road.Govt pls help. Case is filed .