ACT Outage in Lal Darwaja, Ahmadābād, State of Gujarāt

@ACTFibernet trying to reach customer care but unable to do so. Need a change in plan.

@ACTFibernet It is very difficult to contact you. My connection gets a frequent disruption. Every time I have to register a complaint through the app. There is no mechanism to address customers complaints over voice. These frequent problems are annoying and forcing to disconnect

@GTPLHathwayLtd Dear GTPL Team Please remove my connection today Last 5day try to all customers service & tweet & Mail Still not any update & response from your side. So please we deside close my connection We join @ACTFibernet ( Service was fast and good response)

@ACTFibernet registered mobile no-8143420858 i called your customer care twice with respect to bill invoice but twice you have closed my service request without resolving it . remember i will not pay any penalty if you charge later

@ACTFibernet Second times I have faced this type of issue in last 4 days. And also I want wavier for no internet.

@TriumphDhaval @GTPL_Hathway This is not the first time! Previously faced the same issue with @GTPL_Hathway @CareGtpl So finally decided to switch to @ACTFibernet by recommendation from everyone I hope I won't face any such in future 🤞🏼🤞🏼

@ACTFibernet How do@I lodge my complaint. My today’s usage shows 47 GB. It can’t be. I want to lodge complaint. How can I lodge complaint. Your app does not support.

@ACTFibernet is the best FibreNet experience for me in Ahmedabad. The contact person Mr Ankit Pandya handled the installation very well. The app is very much interactive as well. It has been two months of time period and my connection has not broken for a single moment.

Hello @ACTFibernet It's irresponsible service from technical support team. My Internet connection has been down since 2 days and the only response I get from the team is that we'll fix it and they keep on extending to escalate the issue. Thanks for wasting 2 office days of mine.

@ACTFibernet Worst service by ACT Whenever EB power goes Wifi also goes. If you're not able to have backup, why you are in service and cheating is? Your ACT Fibernet Ticket no: SR10366542450024 has been registered. Our team will ensure fastest possible action

@ACTFibernet Internet is completely down. Please fix asap. Call - 9677262980

Please provide me with a solution asap. In a period of working from home, it's mandatory to make sure your services are up and running. Please compensate for wasting my 2 full working days This is really unprofessional. @ACTFibernet

@ACTFibernet Very irresponsible service from your field support team. My Internet connection has been down since 2 days and only response I get from the team is we'll fix it and they keep extending. Thanks for wasting 2 full productive office days. @ACTFibernet

@ACTFibernet The person at customer number Naveen has 6 months of experience not bothering about resolving the issue but he is okay if they change the service provider as well, a pathetic way to handle the customer and the issues we are facing, please help it's more than 13 hours now

@ACTFibernet Raised a relocation request a week ago, no response from anyone. You guys don't even have a proper customer care number!!! Do you want me to leave your router and setup in old house?

@ACTFibernet I have contacted your customer care for shifting location and it's been 6days there is no proper resolution given everytime they say they will escalate it waste of time and who will gonna compensate my 5days salary I dint work for 5days pathetic service.

@ACTFibernet Please don’t look at it. Fix it and do so by 7PM. You are fleecing me with your giga plan and it’s backed by poor service - which is what hurts

@ACTFibernet I’ve subscribed your services in BLR for my parents. Poor upload/download speed (less than 1mbps). No service agent to talk to. SR10266541433104 … if you can’t fix this by 7PM, I’m moving to another ISP