ACT Outage Report in Nānakrāmguda, Rangareddi, Telangana
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Nānakrāmguda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nānakrāmguda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at ACT
ACT is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Nānakrāmguda, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Nānakrāmguda, Telangana
Latest outage, problems and issue reports in Nānakrāmguda and nearby locations:
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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Johan Clive Ramos
(@johanclive5) reported
from
Rājendranagar, Telangana
@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR
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arif khan
(@4uArif) reported
from
Hyderabad, Telangana
@airtelindia for last 3 months we have been complaining for poor network in our area but @airtelindia least bother...thanks @ACTFibernet for helping me tweet with your network
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Nilesh Mahajani
(@Hyd_Nawab) reported
from
Hyderabad, Telangana
To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.
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M̶i̶t̶z̶ ̶J̶a̶i̶n̶
(@its_mitz) reported
from
Hyderabad, Telangana
@ACTFibernet Network name : Actfiber Customer ID : 101000706735
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Mohammed Imran
(@ItsMI_Official) reported
from
Rājendranagar, Telangana
@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠
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nikhil goyal
(@goyalnikhil1) reported
from
Rājendranagar, Telangana
Your ACT Fibernet Ticket no 1014578915622 has been registered 3rd complaint just like before #lockdownindia happened @ACTFibernet is cheating #Hyderabad #askktr #internet is lifeline CC to @TRAI Why #CitizenWeekend is tested for a #RunWithTheWind #Netflix
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Yoga Sandeep
(@YogaSandeep1) reported
from
Rāmpur, Telangana
Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet
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Ravi Kongara
(@ravikkongara) reported
from
Rājendranagar, Telangana
@ACTFibernet the Hyderabad operations of Act Fibernet is really bad. I have taken a new connection more than a week ago. I signed up for 12 months but not activated yet. Poorly managed operations. Lack of coordination between technicians. No response to calls
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Shivanand gujjari
(@nandshiva4) reported
from
Hyderabad, Telangana
@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
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Rahul Kundu
(@RahulKundu5) reported
from
Rājendranagar, Telangana
@ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @TelanganaToday unbelievable that #ACTFibernet is down for 72 hours and they're least bothered when you call they're irritated pathetic #Broadband #CustomerExperience #CustomerService dont depend on this for #WFHReality
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet Oops sorry I didn't mean to wake you up #Broadband poor #CustomerExperience
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Bharath Bhushan 🌟🌟🌟
(@DigitalBharath) reported
from
Hyderabad, Telangana
@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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Kyatham Bhallana
(@KBhallana) reported
from
Rājendranagar, Telangana
@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.
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Rehan 雷涵
(@theleihan) reported
from
Hyderabad, Telangana
Update: Received full refund. Literally had to drag their COO into the issue to get it resolved this quickly. @ACTFibernet you guys need to de-bloat upper management and un-thug ground level beat minions. Alvida.
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Ashwin Namde
(@ashwin_namde) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD it's not done..Working from home and my internet is down since yesterday night...Launched a complaint (no. SR10141237890762) on portal. But no action so tried calling customer care, unable to reach the support....its still not resolved..
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Fayaq Hussaini
(@ifayaq) reported
from
Hyderabad, Telangana
@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.
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Atul Sareen
(@sareengram) reported
from
Rājendranagar, Telangana
@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajat Varma
(@rajat_btc) reported
@ACTFibernet Your team contacted me but they have no idea about what my problem is. My upgraded plan details have not been updated. How am i supposed to work without internet?
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Vijith Mehta
(@MehtaVijith) reported
@ACTFibernet It's been two days whole area wifi is not working and yesterday got confirmation that @ACTFibernet will resolve by today 9 AM.We all are working professional and we need wifi to resume our daily task.Just now I got an update that it will resolve by 17th June.PATHETIC
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Prathyusha Gali
(@Prathyu_Gali) reported
@ACTFibernet , Hi Team I have raised a request in act app for shift connection on 30th of may 2022. Still now no update .. SR has been closed automatically after 7 days , again u raised the shift request. When I call customer care , they are saying ticket has been escalated
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A Boy Named Dheeraj
(@OneYChromosome) reported
@bootvm @JioCare @ACTFibernet I have a similar issue. iPhone 7+ connected to Nighthawk R7800 router with ACT Fibernet connection. The “Jio Wifi” symbol just randomly goes away and when this happens I can’t make any calls(Call Failed) and people who call me get Switched off or out of coverage area message…
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amarhatti0007@gmail.com
(@amarhatti0007) reported
@ACTFibernet I regret to choose Act Fibernet service, there is no stability in the network. Raising a multiple complaints with in a week that shows how bad it is. After raising so many complaints no resolution at all. Ticket no: SR10265081382514. Rating 0/10
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Kanthy Alaric
(@KanthyAlaric) reported
@ACTFibernet shame on your services, again its issue, and your customer care agent taliking with lot of attitude, you people wants to take 24 hours to resolve issues, so so you want us to stop logging into remote work, ur not good choice for remote work
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A Boy Named Dheeraj
(@OneYChromosome) reported
@bootvm @JioCare @ACTFibernet …Jio chat support asked me to contact Apple that it’s not a issue with my iPhone and show them the email proof of this. I’m not able to narrow it down the issue is it my iPhone, Router or Jio’s backend network? Been like this for a year.
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Mohd Salman
(@MohdSalman756) reported
@ACTFibernet Still waiting for your side but no response every month bill sending on same date but customer given complaint around 1 year but no reasons once said if not possible i m not disturbe you act so many time im given complaint,mail, customer care,no response tell me once what cani do
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Eshan Gupta
(@gupta_eshan) reported
Awful service by @ACTFibernet, I regret my decision to avail their broadband. These guys are a scam, take your money upfront and then don't give you internet! #actcorp #Bengaluru
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Prathyusha Gali
(@Prathyu_Gali) reported
@ACTFibernet But so far no action has been take through it got escalated. SR10260578797924 Today I called 5-6 time to customer care .. But no action has been taken . Please do needful.