ACT Outage Report in Nānakrāmguda, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nānakrāmguda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nānakrāmguda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at ACT
ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (2%)
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Phone (%)
Live Outage Map Near Nānakrāmguda, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Nānakrāmguda, Telangana
Latest outage, problems and issue reports in Nānakrāmguda and nearby locations:
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मैत्रिश मंगल (@matrishmangal) reported from Rājendranagar, Telangana
@ACTFibernet your service is horrible. Every week 2 times service is down. I don’t know how can you guys be so consistent in. Ad service.. Waiting for @reliancejio to start service in Botanical garden Kondapur area..
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Sargam Prakash (@sargampr) reported from Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
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Bharath Daripally (@bkdaripa) reported from Rājendranagar, Telangana
@WeAreHyderabad @ACTFibernet @ACTFibernetHYD #SunderRaju #BalaMalladi loosing one more loyal customer....
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Farida Ahmed (@FaridaA) reported from Hyderabad, Telangana
@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou
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Mayank Bedi (@Mayank_Bedi24) reported from Rājendranagar, Telangana
@ACTFibernet No resolution. No call yet
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Manish Bajaj (@bajajmanish007) reported from Hyderabad, Telangana
@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552
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madhusudhan Gopa (@Madhusudhan1613) reported from Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Neither response nor internet from your end, since 1 week. #CustomerService support is horrible.
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Paresh Bhinde (@pareshkbhinde) reported from Rājendranagar, Telangana
@ACTFibernet Second email has been sent to Nodal officer, No action was taken on first email, Not sure if the Nodal officer too cares about customer or not.
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Surendra Revanuri (@SRevanuri) reported from Rājendranagar, Telangana
@ACTFibernet Seems you are in sleep mode. Issue has been addressed already 1 hr back. Wake up dude. @rajeshvarmamv ,@ACTFibernetHYD
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Om Prakash (@Miracle_om) reported from Nānakrāmguda, Telangana
@ACTFibernet I made Payment. No installation yet. Commitment was by 10:30 AM to be done. Cancelled my urgent meeting waiting for installation. No one is here till now. No apology necessary. Pls improve customer experience.
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Corinne Rodrigues 👩💻📖✍️✈️ (@CorinneBlogs) reported from Hyderabad, Telangana
Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.
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madhusudhan Gopa (@Madhusudhan1613) reported from Rājendranagar, Telangana
@ACTFibernet neither internet service nor response from your end. Time to change ISP. Terminate the connection and refund my money. Not even horrible your cs is disastrous.
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Prashant Ivaturi (@tweety__pi) reported from Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD These days ACT internet is going down regularly. Not enjoying the experience. Every time there is an outage, additional number of days should be added to the plan to customer plans so that our money is worth.
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Noor Alam (@IamN0or) reported from Rājendranagar, Telangana
@ACTFibernet And while I don't want to sound any preachy, I surely would like to make it a point and want the stakeholders to take a note, that it is fatal to have services down for almost a week. Please work on having a Plan-B/backup for such situations.
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Ravi teja J (@tejajuloori) reported from Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
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madhusudhan Gopa (@Madhusudhan1613) reported from Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Internet down. One week now!! Phone number never gets connected. No call or follow up. This is literally cheating/looting customers for their money. Very frustrating.
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Mandeep Walia (@WaliaMandeep) reported from Rājendranagar, Telangana
@ACTFibernet How many ticket your team need to resolve the issue. Below are the tickets raised from same apartment about the issue I was talking about : SR1018036468082 SR1018025854392 SR1018025868774 SR1018020447672
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Kamesh (@kameshappalla) reported from Rājendranagar, Telangana
@ACTFibernet It was frustrating to tell you that I had to reopen the ticket multiple times when it was closed without any resolution. Even now I didn't see anyone from your team contacted or tried to resolve issue.
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Surendra Revanuri (@SRevanuri) reported from Rājendranagar, Telangana
@ACTFibernet Not even bothered to inform us about status. In turn we have chased your support team for 3 days to get it done. Total 5 days of our time wasted on it. Very poor service support.
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kiran (@KGenupudi) reported from Rājendranagar, Telangana
Hello @ACTFibernet myself kiran, i got a new connection on 27/06/2019 and ACT promised to activate my account in 48hrs, i got ethernet cable by 28/06/2019. But my account is not activated till now..my account number 101804780470. Please help me
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Meghani (@jerry4rahul) reported
@ACTFibernet Could you please check the connection problem in Himayatnagar, Hyderabad? Waiting for long time. No Internet😔
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Ashray Shetty (@Ashboy07) reported
@ACTFibernet Yes it resolved now…Appreciate your propmt response..having said that this has been a recurrent issue, so hope this was a permanent solution!
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Faisal (@fai79444936) reported
@ACTFibernet Unable to use internet since morning, every month 2 days I have same concern waiting after for hours I called act and they're asking me to wait for 24hrs, I have to login before 7:30. Service engnr can visit my location within 30min.
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mohan venkat krishna (@MOHNAVENKATKRIS) reported
@ACTFibernet @TRAI I will place fire in the junction box, if I will not any clarification or clearance or (if the due amount not credit to my bank account) regards this issue, by tomorrow evening. Till now I did not recieve the due amount or either a clearification from your local team.
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Makat (@iamMakat) reported
@ACTFibernet @ABelWINS True...@ACTFibernet least bothered to resolve customer queries.. I have a honest Request those who are willing to take a new connection With them... Please Do not Opt their service.. I Repeat Do not!!
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Faisal (@fai79444936) reported
@ACTFibernet Whenever I'm calling ACT fibernet it's showing i have multiple accounts linked. I'm using only one I requested multiple times to remove those accounts. NO RESOLUTION!!! I always have to type that 12 digits number. Can anyone help in removing it?
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NoNameNo (@No1NameNo) reported
@ACTFibernet I have opened 15 service requests never was a permanent solution given and I can't proceed with connection.
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Nithin (@Fabinthin04) reported
@ACTFibernet My request will be resolved by 07 July? Wtf should i do till then? Count stars? Why should i pay you for the lost days? I swear if it isnt done by tomorrow morning, i will move to another service provider
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Srinivas Valluru (@srinivas_stat) reported
@ACTFibernet complained multiple times regarding billing issue. Everytime ticket getting closed without having a word with me. No response to mail as well. When I called customer care and asked reason for not addressing, representative raised disconnection request. Is it the way?
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Robin Rajan (@robin__rajan) reported
@ACTFibernet can you stop closing tickets without resolution