ACT Outage in Nānakrāmguda, Rangareddi, Telangana

@ACTFibernet from Hyderabad repeated complaints abt speed issues since 1 week still no solution.

@ACTFibernet Stupid just resolve the connection if we don’t have Internet don’t wait for a ticket to be created shameless

@ACTFibernet I am not able to use internet for which I have registered complain. Got a call from field technician for house visit but there is no sign of him. There is no number of the tehnician given. Not able to contact customer care also. Kindly help.Facing issue with WFH

@ACTFibernet @ACTFibernet still waiting for your customer service.associate to give a satisfactory reply....

@ACTFibernet Hello! WiFi isn’t connecting for hours now! Bill fully paid and tried to switch it on and off numerous times. Can’t connect with customer service as well. Please tell us what to do

My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD

@ACTFibernet Disconnection issue has been frequent recently.

@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412

@ACTFibernet Just to let you know that the issue is resolved. Please make a note of steps you took to resolve for future use.

@ACTFibernet @mail2acthyd Y act is closing the service request with out solving the complaint.. I have raised many and ticket is being closed immediately. Please take immediate action on below issue. Ticket no:SR10139219935932

@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up

@ZEE5India I want to cancel my premium account subscription. Could you please help me out. Thanks, CC: @ACTFibernet

@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.

@ACTFibernet Hi, we are already an existing act customer registered mobile number- 8885382919. Kindly provide the connection. I will recharge for 3 months.

@ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed

@ACTFibernet Pls help and make it fast. We have calls and presentations. Automated msg ahould come to your server if our main box not working. Use Technology we r in 21st century same old tickets and you guys come in 24 hrs this is slow process. @BSNLCorporate @bsnl_tt

Hey @ACTFibernet, this is keep you informed that internet speed is very down. I called so many times to the concern person. Could you please resolve the issue ASAP.

@HathwayBrdband why don't you care about your customers. 2 days since your modem stopped working, innumerable calls to your customer care everytime i get a response that issue will be fixed before completion of 2hours yet 2 days over now.@airtelindia @ACTFibernet #Covid_19india

@amazonIN @cyberabadpolice @cpcybd @hydcitypolice kindly allow amazon to deliver router-modems as it is getting difficult for us to work from home in these times. Even @ACTFibernet people couldn’t help due to restrictions

@ACTFibernet Hi Team, My Name is Hariprasad Yadagiri. I took connection from ACT Fibernet. But unfortunately some personal reasons I want to cancel my account and I need my amount refund. Till now cabling etc was not completed. My registered mobile no: 9030259573, 101376726441

@ACTFibernet More than 24 hr. unable to use internet .When calling your customers service no proper response get, very bad service provided by @ACTFibernet

@ACTFibernet what is issues, I have lost connectivity in the past 1 week 3 times , with downtime up to 5hrs, why is your service deteriorating day by day

@ACTFibernet - internet is not working in domlur;

@ACTFibernet @ACTFibernet Hey team I've already paid for the yearly subscription, and haven't heard from anyone yet. I received continuous follow-up calls for the payment, and then damaaarrrr. Get someone to call me and help me with the connect man. Blazing speed it seems.

@ACTFibernet You have the worst fibernet cable. Every time it rains there is no internet and there is wire cut. The time taken to resolve is over 2 days and this has been happening constantly.

@DebabrataM8 @ACTFibernet I am also victim of @ACTFibernet 's incompetency. 2 months over, neither connection nor the response. Have taken money & kept mum. Help desk, nodal officers are useless. (I doubt they exist)

@ACTFibernet Thanks for prompt followup action. Sir, i still have some issue -- internet connection is dropping off every now and then....today it happened for 3 three times from 1 pm to 5 pm and comes back after a gap of half an hour to one hour....

@ACTFibernet The worst service i have ever seen. Rich internet but poor in service infact very poor. Yours is the worst app which is of no use and not compatible to any normal customer. Please dm me for more arrears. 👎👎👎

@ACTFibernet no internet since 6 hours. No response on complaint registered. Work getting impacted - please help in resolution.

Same here, @ACTFibernet it is more than 36 hours, my broadband connection is not working, I have called 4-5 times, each time I was given new deadline, pathetic service. My complaint number SR10240262174812