ACT outages and service status in Nānakrāmguda, Telangana
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Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Nānakrāmguda, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 2, 12:47 PM GMT+5:30.
- Internet (67%)
- Wi-fi (15%)
- Total Blackout (11%)
- E-mail (4%)
- Phone (4%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nānakrāmguda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nānakrāmguda, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nānakrāmguda, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 14 hours ago |
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Hyderabad
|
Internet | 18 hours ago |
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Hyderabad
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Phone | 2 days ago |
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Hyderabad
|
Internet | 2 days ago |
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Hyderabad
|
3 days ago | |
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Hyderabad
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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ACT Issues Reports Near Nānakrāmguda, Telangana
Latest outage, problems and issue reports in Nānakrāmguda and nearby locations:
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD if you don't understand the value of service than using your service is no good it's 5 Hours internet is down #CustomerExperience #Hyderabad
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umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana@ACTFibernet Hi team I am facing a backup issue now , during power cuts only 10 mins backup is working. I have raised the complaint please look into it. ticket number is SR10165120500654.
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🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana@ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it
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Mohammed Osman (@Mohammed7993101) reported from Hyderabad, Telangana@ACTFibernet Your ticket SR10165829312154 is tentatively expected to be resolved by 10-Sep (DD/MM) between 16:00 to 19:30. Team ACT 3 days completed for this ticket issue not solved yet i will discontinue my connection from @ACTFiberne worst broadband service I have ever seen.
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD @HiHyderabad since it's almost 8 hours and #internetshutdown can anyone suggest better service provider that #ACT #Hyderabad
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umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana@ACTFibernet @JioCare @airtelindia Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 01-Jun 16:00 to 19:30. Inconvenience caused is Regretted. Team ACT
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet @MMH12169799 Worst quality service poor customer care
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Rabbani Ahmed (@Ahmed21Rabbani) reported from Rājendranagar, Telangana@tehijacob I am chasing them from 1 week I am Unble to login to act app from 1 week it saying me my number registered with multiple accounts but I have one account they I am forwarding to backend still no response @ACTFibernet
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, TelanganaI tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD
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Rabbani Ahmed (@Ahmed21Rabbani) reported from Rājendranagar, Telangana@ACTFibernet Arrange call back i have many issues with you all
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet how many days to sort my issue sir
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Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaMy internet is completely slow.. not even able to stream 144p quality videos. Been facing this problem from 1 month. Unable to contact support team via Ivrs. Will wait for few days. If problem not solved, I'll shift to other network. @ACTFibernet dm for details
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Sajid Mohammed (@isajidmohammed) reported from Hyderabad, TelanganaI am a act fiber broadband customer since years now as my usage is low now wanna change my plan but it's getting difficult for me @ACTFibernet @ACTFibernetHYD
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umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, TelanganaDear @ACTFibernet giving multiple complaints still am facing the same network issue , if you can't handle and resolve my problem it's better for me to move to @reliancejio or @airtelindia, Your ACT Fibernet Ticket no: has been registered. SR10164907285204 SR10164934305344
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umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana@ACTFibernet Still am facing issue in internet power backup
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Sujata Tiwari (@SujataT07213890) reported from Rājendranagar, Telangana@ACTFibernet you guys are pathetic. When I informed to send payment link for current account,you robbed my money to create another account to show spiked sales.Refund my money right now.Why do u want my id proof for cancellation?it's ur mistake to create multiple account.Horrible
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet its been more than a week and still no team has came with a solution i need my money refund for this month, no internet since 2 weeks!! @ACTFibernet just check were you are going!! #Bullshitservice
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet hey!! What the hell!! My connection doesn't work every week!! This has became a habit!! I cant even recommend act now!! Very bad experience. I have a connection of 300mbps at puranapul, Hyd. If this repeats again m changing to JIO.
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet Before 1:00 half an hour back I got a call from customer from @ACTFibernet I just checking out my @ACTFibernet and just now i given the feedback
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing herel email as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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Suman Krishna (@i_sums) reported@ACTFibernet The issue started more than 40 hours back coz of one rainfall. Now again you are giving ETA of 24 hrs! Where’s the shame!
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Hyster (@hystercy) reported@ACTFibernet what’s going on in South blr? My Internet connection has been down over 45 hours and now ETR has been delayed again for 4th time to tmmr 9pm Service has been pathetic so far My Service request no SR10280021544724
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Arocks Adi (@Arocks_Adi) reported@ACTFibernet you guys keep pushing resolution eatimated time SR10280005028034 Can’t attend office meetings because of this Outage for a few hours is understandable but it has been more than a day now Very disappointed Maybe time to finally make the switch
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Mohamed Saquib (@md_saquib06) reported@mayankredkop @ACTFibernet I had the same issue as well. They start working only when asked for refund and post in social networking channels.
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Gayatri (@iwrite2xpress) reported@ACTFibernet I have raised upgraded plan request almost 2 weeks ago and paid the required amount promptly. To this day it wasn't resolved and on top of that your support team were consistent in giving false promises. Yours has to be the worst downfall in customer care.
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498A, DV, 125CrPc, False Case Fighter (@falsecasefight) reported@shrutivish38360 @ACTFibernet @FiberAct Hi, how much more time it will take to get back online just a drop of water and entire infrastructure of Act is broken no one to talk to, bots everywhere, employee few Humans, after 38min of waiting the Exec is waiting and told it rained, thanks we didn't knew, when r u fixing?
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet Hi, this issue was marked resolved yesterday, but the internet is again not working since this morning. This is recurring and unacceptable. Please prioritize this under Ticket ID: SR10280004314794 and provide a definite ETA or arrange an immediate technician visit.
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Akshay (@Akshay20031025) reported@ACTFibernet The wifi is not working from 29th April and still the issue is not resolved. Everyday they are pushing the resolution date to the next day. What sort of service is this
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MayaRao (@MayaRao) reported@ACTFibernet Received message - Service request for this issue is already raised with reference number SR10280013547144. We will resolve the issue by 30/04/2026 15:30:00. Thank you for your patience. Issue is not resolved. It’s 17:09 hours, 30/4/26.