ACT Outage Report in Benniganahalli, Bangalore Urban, State of Karnataka
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Benniganahalli, State of Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Benniganahalli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Benniganahalli, Bangalore Urban, State of Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Benniganahalli, State of Karnataka
Latest outage, problems and issue reports in Benniganahalli and nearby locations:
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Pranam Bhat
(@PranamBhat) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet It's been a while and nobody called me till now. Kindly resolve the issue as soon as possible and escalate this incident on a immediate basis.
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Jonty
(@areekdas) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet yet again .. connection interruption, God knows when there will be a permanent resolution. We also do work from home no work no payment no food. Whts wrong with you guys and the team who handels marathalli area?? Customer care number also not reachable
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Ajay Kamboji
(@ajay_kamboji) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Complaint given on 17th Dec still not resolved.. Can any one there to resolve the issue.. ???
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Chowkidar RC PUROHIT
(@rcpusha) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet last 1 hour AGAIN NO internet, it's an every day problem
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Alok Soni
(@AlokSoni) reported
from
Bengaluru, State of Karnataka
The new @ACTFibernet app doesn't let you register a complaint on/for connectivity issue. No complaint, no problem. 🤦
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CHRISTOPHER
(@ChristoKez) reported
from
Bengaluru, State of Karnataka
@ACTFibernet @ACTFibernet What's the update on this Sales rep says Network engineer will call but till now there is no update ??? I need it fixed today.
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Sudharshana K N
(@darshankns) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet no internet connection from past 3 to 4 hrs. Unable to raise complaint through App!
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Chowkidar RC PUROHIT
(@rcpusha) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet But pls help ur customers too, every day few hours internet missing, balance time no speed, no stability
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Deepak babloo
(@DeepakBabloo) reported
from
PETROL BUNK ORR, State of Karnataka
@prasi1205 @ACTFibernet Nowadays it’s business not service
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Pranam Bhat
(@PranamBhat) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Internet is not working. When called Customer Care, nobody responds properly. Kindly resolve the issue as soon as possible. SR : SR10250735417672
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Jonty
(@areekdas) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Same old automated reply. Like literally my hometown 60 mbps ISP gives better support,low speed without any interruption. @ACTFibernet @ACTBangalore 😓
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Surendra
(@Surendr33898285) reported
from
Bengaluru, State of Karnataka
@ACTFibernet Hello, my internet is not working since 5 days, I had complained many times but till today not solved. My registered mobile number is 7899659340. Location- Shivnagar, Bangalore-560010 Kindly look into the matter urgently. I have to work from home.
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Chowkidar RC PUROHIT
(@rcpusha) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet false hype about ACT being one of the best ISP, since the day I have the connection, hardly worked properly, even this morning no internet, when you complain the reply is press this press that. Terrible after sale service. Stuck by paying for 3 months
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Ajay Kamboji
(@ajay_kamboji) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet By when your team will resolve the issue? Is there any specific deadline for that..?? Or required month's time to look into it..
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Ankit Chanpuria
(@AnkitChanpuria) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I want an ETA when are you going to bring up your services ? How will you compensate for this prolonged outage of more than 17+ hrs and still issue persists...
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B L Ajit
(@blajit007) reported
from
Bengaluru, State of Karnataka
Worst installation time by @ACTFibernet. Don't know the urgency of internet for a company. There has been 4 requests from the same building and everyone are upset about your service. It's been 15 days since we requested & some 30 days. Refund on the way. #dontoptforact
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Chowkidar RC PUROHIT
(@rcpusha) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet terrible service, every time I complain, same answer, Type 1 for this 2 for this etc etc. No 9ne to contact no service agent provided, committed a mistake by switching over from BSNL to ACT
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Pranam Bhat
(@PranamBhat) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Even after paying 700Rs + charge for shifting 2nd Floor to 1st Floor, Internet is not working. When I called @ACTFibernet Customer Care, nobody responds properly. Is this the way of treating customer's? SR10250735417672
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Pranam Bhat
(@PranamBhat) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I have raised a SR for shifting Broadband/Router connection from 2nd Floor to 1st Floor. No proper response. When I call Customer Care, nobody responds properly. If you don't value your customer, where's the faith? This is the way you treat your customer?
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Ankit Chanpuria
(@AnkitChanpuria) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Internet is down for last 6hrs and you guys say that it will take minimum 24hrs for a fix, thats really unacceptable, should i apply leave or what tomorrow?? I will seriously consider alternatives really pathetic services ! Your ACT Fibernet Request SR10249590640512
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
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Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Vijay Madhira
(@GaulFan) reported
@ACTFibernetHYD @ACTFibernet @ActfiberC your customer support is one of the most impersonal ones. I have speed issues - who do I contact if the message I get for 2 days is "Sorry, we are facing a technical issue. Please try again later." C'mon you cannot be this sick
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Vijay Madhira
(@GaulFan) reported
@ACTFibernetHYD @ACTFibernet @ActfiberC your customer support is one of the most impersonal ones. I have speed issues - who do I contact if the message I get for 2 days is "Sorry, we are facing a technical issue. Please try again later." C'mon you cannot be this sick