1. Home
  2. Companies
  3. Airtel India
  4. Sūrat
Airtel India

Airtel India outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 15, 1:00 AM GMT+5:30.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Sūrat come from postal codes 395007 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Airtel India

Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Airtel India outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 3 days ago
Sūrat Internet 9 days ago
Sūrat Wi-fi 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • harshagarkar
    harsh agarkar 🇮🇳 (@harshagarkar) reported from Sūrat, Gujarat

    Please, I request you to forward this problem @airtelindia to your network team and bagging to resolve this problem as soonest as possible.

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @airtelindia what the nonsense customer care support you are providing. Shame on you airtel CEO

  • V54269596Pratik
    Pratik Vaghasiya (@V54269596Pratik) reported from Athwa, Gujarat

    @airtelindia very poor network in surat provide by airtel Taken a charges proper not given proper services and network also not working internet very bad network don’t convert in airtel it’s a request @ITU

  • fforfenil16
    FENIL SHAH (@fforfenil16) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia what airtel doing ?? Not getting sms on time like otp. How worst working

  • neeleshpithdiya
    Neelesh Pithdiya (@neeleshpithdiya) reported from Sūrat, Gujarat

    Dear, @airtelindia , I have faced network issues on my registered sim from last two days at my place . I can't call or text anyone due to heavy network down ! Do help !

  • kannaujiyapan
    Pankaj Kannaujiya (@kannaujiyapan) reported from Sūrat, Gujarat

    Very Poor Network @reliancejio & @airtelindia Some time it is very irritating to use mobile🥵

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @razatsaxena @airtelindia Don't buy any airtel product or service. Donkey customer care support

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    Hello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike

  • bhavin87811274
    bhavin (@bhavin87811274) reported from Kadodara, Gujarat

    @airtelindia i am facing an issue in both incoming and outgoing calls since last many days. I already logged complain on 16th December 2022.but still no response from your company. My complain number is CLCQU3WST20221215831082. I will drop your service. If issue dont resolved soo

  • Taalib_shaikh
    Taalib shaikh™ﺍﻟﻠﻪॐ✞ (@Taalib_shaikh) reported from Sūrat, Gujarat

    @airtelindia help

  • a83f88a77684402
    Bhavesh Kumar (@a83f88a77684402) reported from Sūrat, Gujarat

    @airtelindia ! service request for Airtel DigitalTV 3002614326 is successfully generated with reference no.26404209. Your safety is a priority to us. Not cure the problems properly so pls send the service man soon

  • a83f88a77684402
    Bhavesh Kumar (@a83f88a77684402) reported from Sūrat, Gujarat

    @airtelindia my all channels kar not working still two days so pls help me soon

  • Message_of_Hey1
    Sandesh Shirol (@Message_of_Hey1) reported from Sūrat, Gujarat

    Since last few days the @airtelindia network has gone mad. I tried to contact the customer care, but I couldn't. @Airtel_Presence don't advertise yourself as India's strongest/best network. You don't even care to listen to people. Is this your professionalism? @TRAI do take note.

  • VivekKBothra
    VIVEK BOTHRA (@VivekKBothra) reported from Sūrat, Gujarat

    @airtelindia Internet speed is less than 10kbps. Voice Call interrupt regularly. Network is very weak.

  • vickyoberoi689
    @imvickyss (@vickyoberoi689) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia plz upgrade my box to xtreme either degrade it or take it return..plz do whatever possible as its unused by me ...nd I urge not to waste hard earned money from ur customer...

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @coolestdipak_ @Airtel_Presence @airtelindia Don't buy any airtel product or service. Donkey customer care support

  • sourabhmundra
    sourabh (@sourabhmundra) reported from Sūrat, Gujarat

    Very bad netowrk from airtel @my home from 30 days. I tired @Airtel_Presence @airtelindia

  • IAmKushan
    Kushan Patel (@IAmKushan) reported from Sūrat, Gujarat

    Hey @airtelindia I have recharged digital TV on last October for full 12 months but account is suspended in January only. No help from call center. Feeling cheated.

  • mitsu_doshi
    Mitsu Doshi (@mitsu_doshi) reported from Sūrat, Gujarat

    @AdnanSamiLive @airtelindia Complaint number for the same - 10308500259

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence Why your network in problems issues..I cant talk to my family because reson is your service...not clear voise call to other number worst my 200 Ruppes to buy your sim card

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • BengalLens_
    Bengal Lens (@BengalLens_) reported

    I genuinely regret having to post this publicly, but after endless frustration, I have no other option. My experience with @airtelindia has been nothing short of mentally exhausting and incredibly disappointing. The level of customer service is absolutely pathetic. Trying to reach a human representative feels impossible, and the Airtel Thanks App is practically useless when you actually need support. All I wanted was to shift my broadband connection barely 100 metres away, yet despite repeated attempts, there has been no resolution. This kind of negligence towards paying customers is unacceptable. What's even worse is that for the past one year, I have been facing frequent internet disruptions. Every single month, I lose around 7 days of service despite paying for the entire month. I end up paying for a service that I simply don't receive. The constant follow-ups, unanswered requests, and complete lack of accountability have been mentally draining. Customers shouldn't have to beg for a service they're already paying for. Based on my experience, I cannot recommend Airtel to anyone. A company that fails to provide reliable service and basic customer support doesn't deserve its customers' trust. Airtel is far far away from quality, neither they have quality network nor the staff representing the customer care service. Extremely disappointed. 👎🙏 @Airtel_Presence @airtelnews

  • Jeeeetu1
    Jitendra Biswal (@Jeeeetu1) reported

    @airtelindia @Airtel, Very disappointed. Despite heavy advertisements for Airtel Xstream Fiber, the service is still unavailable in Arya Vihar, Chandrasekharpur, Bhubaneswar—a prime residential area just behind DAV Public School, Chandrasekharpur. It's frustrating to see.

  • OfficielVinay
    Dr. Vinay Kumar (@OfficielVinay) reported

    Dear @Airtel_Presence , very disappointed by your response and bad IR service. I think you really dont care and putting your best foot forward to put @airtelindia a bad name. Thank you.

  • Subhashree50520
    Subhashree Sahoo (@Subhashree50520) reported

    @airtelindia nodal officer MH informed. TRAI informed on time whose illiteracy rate you showing to world? Attacking number from MH again n again? @TRAI all documents verified still issues created on app level like some executives purposely local marathi.

  • _jholachaap
    Jhola Chaap (@_jholachaap) reported

    @_kumbhkaran @airtelindia what in the actual **** is this man? I am buying data from you, I can do whatever the hell I want with it. Don't give 5G if you can't afford it. *****.

  • Airtel5GIndia
    Airtel 5G (@Airtel5GIndia) reported

    @Airtel_Presence @airtelindia @Airtel_Presence Even after a restart, your AirFiber is still dead with a solid white light. Big promises, but zero performance when it actually matters. Resolve this technical glitch right now or I'm disconnecting this service! #AirtelDown #AirtelAirFiber #FixIt

  • RehanAh00
    Rehan Ahmad (@RehanAh00) reported

    Sir @airtelindia I want to cancel my 299 pack and start with the 399 one.

  • LovishIN
    Lovish Gupta (@LovishIN) reported

    I am unable to get the GST Invoice for the Recharge I did. Please help me get my Invoice @airtelindia

  • S_am_Hussain
    Sameer Hussain (@S_am_Hussain) reported

    @Airtel_Presence @airtelindia WiFi down yet again. A text message is given yet again regretting the inconvenience caused! I have work to do. I am literally frustrated because of regular downtimes! Please shut shop and let other players take over.

  • sarkerium
    Tirtha🦇🔊 (@sarkerium) reported

    Airtel’s service has honestly gone downhill. My AirFiber stopped working, so I spent over an hour with customer support. They kept redirecting me to a broken mobile app that was not helping at all. Finally, they assigned an engineer. When I called him, he said he does not know how to work on AirFiber. So customer support cannot resolve it, the assigned engineer cannot fix it, and I am left without internet while I have important work to finish. The resolution time given to me is 48 hours. This is what happens when an essential sector is dominated by just 2 or 3 large players. Customers have very little choice, competition remains weak, and companies slowly stop caring about service quality. India needs better telecom competition and stronger accountability. Internet is no longer a luxury. Businesses and livelihoods depend on it. @airtelindia, please do better. Before the support bot asks, my service request number is 11035404075.