Airtel India outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Sūrat come from postal codes 395007 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Airtel India
Airtel India is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Airtel India outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 16 days ago |
|
Sūrat
|
Internet | 29 days ago |
Community Discussion
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Airtel India Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat@Sumit_Trader @airtelindia Don't buy any airtel product or service. Donkey customer care support
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S S Rajput🌍 (@SATISH_SINGHK) reported from Sūrat, Gujarat@airtelindia @TRAI We are continually facing having problems to take of call drops/Intenet issues. At Gujarat reason. I hope this issues resolved by airtel on priority.
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Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat@coolestdipak_ @Airtel_Presence @airtelindia Don't buy any airtel product or service. Donkey customer care support
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ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat@JioCare @reliancejio @airtelindia worst network lose much business because of one way talks from jio. my customer couldnt contact because of not reachable . Thanks to airtel for connecting me thru another number. Port out from jio.
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Mr. Barun D Tiwari (@VarunTi42107759) reported from Sūrat, Gujarat@airtelindia @Airtel_Presence @airtelnews There is huge network issue in Village name as Lathiya near Mamhar Market, Bhadohi. (U.P) pincode is 221402 we are suffering alot. Due network issue online class and other basic needs suffers alot. Please take action.
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Mr_Avaiya_ (@14Avaiya) reported from Sūrat, Gujarat@WynkMusic @Airtel_Presence @airtelindia I have change a new hello tune so many times but It can't change, old hello tune can't be replaced by new one, so I am requesting you please solve this problem as soon as possible.
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Pranav Varia (@PranavPVaria) reported from Sūrat, Gujarat@idea_cares Still I'm switching to @airtelindia from @Idea ! Coz internet connection is big issue with @Idea !!!
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Alok Tiwari (@TheAlokTiwari) reported from Sūrat, Gujarat@airtelindia @Airtel_Presence my Airtel network is shut and it shows no sim inserted. Please 🆘
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ajit mishra (@awinmishra) reported from Sūrat, GujaratWorst service of Airtel. Last few months ago I recharg Rs.5000 in main balance But I am unable to recharge unlimited pack from my main balance. after calling customer care they tell me now I can't recharge from my main balance.@airtelindia @Airtel_Presence
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Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat@Sabyasa48257561 @airtelindia @Airtel_Presence Don't buy any airtel product or service. Donkey customer care support
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Arpit (@ArpitJaroli1) reported from Palsāna, GujaratUnable to activate my esim..help @Airtel_Presence @airtelindia
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
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Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat@razatsaxena @airtelindia Don't buy any airtel product or service. Donkey customer care support
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भावेश वी शाह (@BhaveshVShah2) reported from Sūrat, Gujarat@Exploring_King @Airtel_Presence @airtelindia Right today many times network go and come any work is doing in any side
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bhavin (@bhavin87811274) reported from Kadodara, Gujarat@airtelindia i am facing an issue in both incoming and outgoing calls since last many days. I already logged complain on 16th December 2022.but still no response from your company. My complain number is CLCQU3WST20221215831082. I will drop your service. If issue dont resolved soo
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Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat@airtelindia Don't buy any one airtel product, nonsense people sitting on ceo chair. Donkey customer care support.
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Shubham Dubey (@ShubhamDubey_) reported from Kadodara, Gujarat@airtelindia @Airtel_Presence Y most of users hv same complain, Internet not working? Is there any team try to resolve it? Still waiting for 11 days. Yr passed but still 11 days r not yet. claims for 0 complaints, This way! Don't resolve, people will stop complaining. Isn't it?
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rakesh Wason (@wasoninfo) reported from Sūrat, Gujarat@airtelindia surat 395007 where 📶 are a permanent problem, understand Mr airtel, india number 1 clament
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Nitin Kathiriya (@NitinKathiriya5) reported from Sūrat, Gujarat@airtelindia @Airtel_Presence bad service feku airtel frod airtel poor airtel looser airtel time west airtel money lost airtel no one responsible person in airtel
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Nikhil Vaghela (@NikhilUIX) reported from Sūrat, Gujarat@airtelindia I applied 3-4 time to port my sim to airtel with your free sim delivery service but everytime i received the same 24 hour promise message. Is this service really working or its just there in website to increase more customer for your database?
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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AP (@pardhiakshayy) reportedDay by Day @airtelindia service is getting worse. Keeping aside 5g network even 4g is not working. What a pathetic service they are providing it. @airtelindia @Airtel_Presence
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Hritesh Raturi (@hritesh_raturi) reported@airtelindia If I recharge with your unlimited plan, the internet barely works properly. And once the recharge expires, even OTPs stop coming. So neither the network service works properly, nor basic OTP access is available after expiry yr.
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Rhitam Goswami (@TheChaiDude) reportedI had an issue with @airtelindia broadband once. They asked me to raise a ticket in the Airtel Thanks app. Since the wifi was not working, I was connected to my 4G network. In the app, when I went to the wifi section to raise the ticket, I was asked to connect to the WiFi network. But since the wifi was down, I could not test the connection through the app. Then I switched off the wifi toggle and connected back on mobile data. Then the connection testing started, while I was on Mobile data and the connection was successful. Then the airtel app showed that "Your network is working fine. Thanks for using the airtel app".
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Sudarshan Lakhotia (@sud_lakhotia) reported@airtelindia I have been charged more in wifi bill despite paying advance rental . Have identified this now looking at the bills from November 2025 to April 2026. For 5 months I have been charged more and now customer on call support is not helping.
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eowowwww (@preowowow) reported@airtelindia @Airtel_Presence I have recharged my airtel sim with 859 plan that gives unlimited 5g, but when my internet speed slowed down, i called your customer care who on 5th time told me that i had used my limit of this plan which is something around few hundred gb +
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SINGH SAURABH (@9SRBHSingh) reported@airtelindia Your fasttag is not working Recharge is failing repeatedly despite being active fasttag user. Very poor service Need to fix your service @nitin_gadkari @NHAI_Official
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IPTV SMARTER PRO (@Liam854355) reported@mkhurranaa @airtelindia @Airtel_Presence Yes available iptv subscription service, 💯
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Ajay (@ajaymirchandani) reported@Airtel_Presence Can you please assist with the closure of my @airtelindia connection? Incessant disconnections & absolutely ****** on ground support has ensured I do not pursue what has been over a decade long run with your team. Kindly connect with me to facilitate this ASAP
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Syed Mohammed Ali (@SyedMoh16047221) reported@Airtel_Presence @airtelindia @GoI_MeitY It has been 12 days with no resolution for my service issue at Vaishali Nagar, Gandhi Path, Jaipur. Despite multiple complaints, SR shared, and follow-ups via calls & app, there is zero action. #Airtel #AirtelComplaint #Jaipur
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ZAID (@ZAID17741135) reported@airtelindia @airtelnews When will we get Priority 5G network? I’m waiting please let me know...??