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Airtel India

Airtel India outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Airtel India generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and E-mail.
  • 50% Total Blackout (50%)
  • 25% Internet (25%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Airtel India

Airtel India is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Airtel India outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Total Blackout 21 days ago
Sūrat Internet 22 days ago
Sūrat Total Blackout 22 days ago
Sūrat Total Blackout 22 days ago
Sūrat Total Blackout 22 days ago
Sūrat E-mail 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • isanketdesai
    Sanket Desai (@isanketdesai) reported from Sūrat, Gujarat

    Very poor 💩 internet speed @airtelindia @Airtel_Presence @airtel

  • R4JOSH1
    RAJIV J (@R4JOSH1) reported from Sūrat, Gujarat

    @airtelindia hi, I am in Surat and experiencing very poor network connection post Tauktea Cyclone. Assume it's a temporary situation and network connection will be restored to pre-Tauktea Cyclone.

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @JioCare @reliancejio @airtelindia worst network lose much business because of one way talks from jio. my customer couldnt contact because of not reachable . Thanks to airtel for connecting me thru another number. Port out from jio.

  • rAvIgoLwaLa
    Ravi golwala (@rAvIgoLwaLa) reported from Sūrat, Gujarat

    Hello undefined, with reference to your network complaint for Airtel Number 9**3*1*2, it is taking us more time than what was anticipated to resolve the issue.We will keep you posted on the status. Inconvenience is regretted. @Airtel_Presence @airtelindia @airtelnews @DoT_India

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Athwa, Gujarat

    @airtelindia @DoT_India @Airtel_Presence network issue. Facing much issue. Worst internet speed

  • a83f88a77684402
    Bhavesh Kumar (@a83f88a77684402) reported from Sūrat, Gujarat

    @airtelindia ! service request for Airtel DigitalTV 3002614326 is successfully generated with reference no.26404209. Your safety is a priority to us. Not cure the problems properly so pls send the service man soon

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @razatsaxena @airtelindia Don't buy any airtel product or service. Donkey customer care support

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @airtelindia Don't buy any airtel product or service. Donkey customer care support

  • rohanme310197
    rohan mehta (@rohanme310197) reported from Sūrat, Gujarat

    Till now no update @Airtel_Presence because of Airtel fault my dth is not working from past 3 days @airtelindia Not happy with service

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Athwa, Gujarat

    @airtelindia @Airtel_Presence apart from so many complaints porting out to jio. Many more to be ported soon before validity expires. Improve ur service or else many will be ported soon.

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @Sumit_Trader @airtelindia Don't buy any airtel product or service. Donkey customer care support

  • anoojpal
    Anooj Pal (@anoojpal) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence no network in bank.. should i leave job or your network.. I dont think leaving job is an option..

  • nikhil_jain350
    Sanwla chora🇮🇳 (@nikhil_jain350) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia help me out.!

  • MehtaHarsh1997
    Harsh mehta (@MehtaHarsh1997) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence need a customer care executive to complaint as can't call the Toll Free number even if I have recharge.

  • DeepakS30521066
    Deepak Suthar (@DeepakS30521066) reported from Sūrat, Gujarat

    @ViCustomerCare providing the worst services to your customers.When you not able to provide proper service then why you open the company and now idea,Vodafone both are merge then also not providing service better than you @airtelindia , @reliancejio providing a best services.

  • bhavin_sutare
    Bhavin Sutare (@bhavin_sutare) reported from Sūrat, Gujarat

    @airtel_dth @airtelindia dth connection is not working form last 3 days and no customer care number are connect with customer care officers plz solve this problem

  • vickyoberoi689
    @imvickyss (@vickyoberoi689) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia plz upgrade my box to xtreme either degrade it or take it return..plz do whatever possible as its unused by me ...nd I urge not to waste hard earned money from ur customer...

  • Oye_its_Abbas
    Abbas Khambati 🇮🇳 (@Oye_its_Abbas) reported from Sūrat, Gujarat

    @VodafoneIN It's been a year I've been complaining about network. I got 27 calls in total and have explained the issue, everyone had the same reply - Technician will be at your place in 3 working days. @airtelindia has a better network coverage and speed in my area

  • SATISH_SINGHK
    S K SINGH 🚩🚩 (@SATISH_SINGHK) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia Airtel network service quality is very poor. Overall experience is very bad. Need network service quality improvement.

  • awinmishra
    ajit mishra (@awinmishra) reported from Sūrat, Gujarat

    Worst service of Airtel. Last few months ago I recharg Rs.5000 in main balance But I am unable to recharge unlimited pack from my main balance. after calling customer care they tell me now I can't recharge from my main balance.@airtelindia @Airtel_Presence

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • sturdychams
    Jassi (@sturdychams) reported

    7th Reminder @airtelindia @Airtel_Presence @TRAI All calls services are barred since 15 July 2026 and complaint is still ongoing progress which was committed to be resolved by 5 Aug 2026

  • Kumar5692061800
    Kumar56 (@Kumar5692061800) reported

    @airtelindia Returned from USA this morning and my mobile stopped functioning to make calls or receive them Complain and I am told Airtel will take 2 weeks to resolve it. Is this the level of service?

  • thakursuper
    Satish Pal Thakur (@thakursuper) reported

    @airtelindia I have marked below mail to you since yesterday, reply & resolution awaited: Dear Airtel Customer Support Team, I am writing to formally demand the immediate termination of mobile number 89686 58188 and the removal of this line from my family subscription plan.

  • Jyotis_joshi
    ĴÿØŦÏŞĥ ŘāĴ (@Jyotis_joshi) reported

    If our BJP government is really doing less then Airtel's problem should be removed @BJP4India @airtelindia

  • lochaniGm
    Lochani (@lochaniGm) reported

    @Airtel_Presence @airtelindia The app is equally unhelpful. Every attempt to raise or track the concern seems to generate some new, unrelated request, while the original issue remains unresolved. There is no clear interface to even view the purchase or payment information, let alone track its status.

  • jain_ankit_
    Ankit Jain (@jain_ankit_) reported

    @Airtel_Presence @airtelindia What’s the point of calling it “Unlimited 5G” when the moment my daily high-speed data finishes… the speed drops to almost nothing? Not unlimited. Just unlimited frustration. Fix this. #Airtel #5GFail

  • nilu_soumya
    Bharatiya (@nilu_soumya) reported

    @airtelindia @AdobeExpress I have put a complaint to the Airtel customer care. They are not at all giving any response. Who will resolve this , then ?

  • KaranCh62617109
    Karan Nauhwar (@KaranCh62617109) reported

    Worst network by @airtelindia after complain many times network issue not resolved yet Duopoly will affect the better service

  • ankitwadhwa234
    Ankit Wadhwa (@ankitwadhwa234) reported

    @airtelindia Fast Lane customer for 3+ years, but poor network for months. Multiple app complaints closed without resolution. Please investigate and fix this urgently. #Airtel

  • iJasmeetAnand
    Jasmeet S Anand (@iJasmeetAnand) reported

    @airtelindia @Airtel_Presence Poor customer service. I shared my number via Private message; and no one has contacted me. Who will take the onus if i lose this phone number? @airtelnews