Airtel India outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
The most common problems reported in this area mention Internet and Total Blackout.
The most recent signal from this area was received Apr 21, 3:49 PM GMT+5:30.

Internet (75%)
Total Blackout (25%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Sūrat	Baseline
Apr 21, 12:10 PM GMT+5:30	0	0	0
Apr 21, 12:30 PM GMT+5:30	0	0	0
Apr 21, 12:50 PM GMT+5:30	0	0	0
Apr 21, 1:10 PM GMT+5:30	0	0	0
Apr 21, 1:30 PM GMT+5:30	0	0	0
Apr 21, 1:50 PM GMT+5:30	0	0	0
Apr 21, 2:10 PM GMT+5:30	0	0	0
Apr 21, 2:30 PM GMT+5:30	0	0	0
Apr 21, 2:50 PM GMT+5:30	0	0	0
Apr 21, 3:10 PM GMT+5:30	0	0	0
Apr 21, 3:30 PM GMT+5:30	0	0	0
Apr 21, 3:50 PM GMT+5:30	0	0	0
Apr 21, 4:10 PM GMT+5:30	0	0	0
Apr 21, 4:30 PM GMT+5:30	0	0	0
Apr 21, 4:50 PM GMT+5:30	0	0	0
Apr 21, 5:10 PM GMT+5:30	0	0	0
Apr 21, 5:30 PM GMT+5:30	0	0	0
Apr 21, 5:50 PM GMT+5:30	0	0	0
Apr 21, 6:10 PM GMT+5:30	0	0	0
Apr 21, 6:30 PM GMT+5:30	0	0	0
Apr 21, 6:50 PM GMT+5:30	0	0	0
Apr 21, 7:10 PM GMT+5:30	0	0	0
Apr 21, 7:30 PM GMT+5:30	0	0	0
Apr 21, 7:50 PM GMT+5:30	0	0	0
Apr 21, 8:10 PM GMT+5:30	0	0	0
Apr 21, 8:30 PM GMT+5:30	0	0	0
Apr 21, 8:50 PM GMT+5:30	0	0	0
Apr 21, 9:10 PM GMT+5:30	0	0	0
Apr 21, 9:30 PM GMT+5:30	0	0	0
Apr 21, 9:50 PM GMT+5:30	0	0	0
Apr 21, 10:10 PM GMT+5:30	0	0	0
Apr 21, 10:30 PM GMT+5:30	0	0	0
Apr 21, 10:50 PM GMT+5:30	0	0	0
Apr 21, 11:10 PM GMT+5:30	0	0	0
Apr 21, 11:30 PM GMT+5:30	0	0	0
Apr 21, 11:50 PM GMT+5:30	0	0	0
Apr 22, 12:10 AM GMT+5:30	0	0	0
Apr 22, 12:30 AM GMT+5:30	0	0	0
Apr 22, 12:50 AM GMT+5:30	0	0	0
Apr 22, 1:10 AM GMT+5:30	0	0	0
Apr 22, 1:30 AM GMT+5:30	0	0	0
Apr 22, 1:50 AM GMT+5:30	0	0	0
Apr 22, 2:10 AM GMT+5:30	0	0	0
Apr 22, 2:30 AM GMT+5:30	0	0	0
Apr 22, 2:50 AM GMT+5:30	0	0	0
Apr 22, 3:10 AM GMT+5:30	0	0	0
Apr 22, 3:30 AM GMT+5:30	0	0	0
Apr 22, 3:50 AM GMT+5:30	0	0	0
Apr 22, 4:10 AM GMT+5:30	0	0	0
Apr 22, 4:30 AM GMT+5:30	0	0	0
Apr 22, 4:50 AM GMT+5:30	0	0	0
Apr 22, 5:10 AM GMT+5:30	0	0	0
Apr 22, 5:30 AM GMT+5:30	0	0	0
Apr 22, 5:50 AM GMT+5:30	0	0	0
Apr 22, 6:10 AM GMT+5:30	0	0	0
Apr 22, 6:30 AM GMT+5:30	0	0	0
Apr 22, 6:50 AM GMT+5:30	0	0	0
Apr 22, 7:10 AM GMT+5:30	0	0	0
Apr 22, 7:30 AM GMT+5:30	0	0	0
Apr 22, 7:50 AM GMT+5:30	0	0	0
Apr 22, 8:10 AM GMT+5:30	0	0	0
Apr 22, 8:30 AM GMT+5:30	0	0	0
Apr 22, 8:50 AM GMT+5:30	0	0	0
Apr 22, 9:10 AM GMT+5:30	0	0	0
Apr 22, 9:30 AM GMT+5:30	0	0	0
Apr 22, 9:50 AM GMT+5:30	0	0	0
Apr 22, 10:10 AM GMT+5:30	0	0	0
Apr 22, 10:30 AM GMT+5:30	0	0	0
Apr 22, 10:50 AM GMT+5:30	0	0	0
Apr 22, 11:10 AM GMT+5:30	0	0	0
Apr 22, 11:30 AM GMT+5:30	0	0	0
Apr 22, 11:50 AM GMT+5:30	0	0	0
Apr 22, 12:10 PM GMT+5:30	0	0	0

April 22: Problems at Airtel India

Airtel India is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Airtel India outage reports came from the following cities: Sūrat.

City	Problem Type	Report Time
Sūrat	Internet	21 hours ago
Sūrat	Internet	16 days ago
Sūrat	Total Blackout	24 days ago
Sūrat	Internet	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

Harsh mehta (@MehtaHarsh1997) reported 1 minute ago from Sūrat, Gujarat
@airtelindia @Airtel_Presence need a customer care executive to complaint as can't call the Toll Free number even if I have recharge.
भावेश वी शाह (@BhaveshVShah2) reported 2 minutes ago from Sūrat, Gujarat
@Exploring_King @Airtel_Presence @airtelindia Right today many times network go and come any work is doing in any side
sourabh (@sourabhmundra) reported 4 minutes ago from Sūrat, Gujarat
Very bad netowrk from airtel @my home from 30 days. I tired @Airtel_Presence @airtelindia
Mitsu Doshi (@mitsu_doshi) reported 6 minutes ago from Sūrat, Gujarat
@AdnanSamiLive @airtelindia Complaint number for the same - 10308500259
Naushad Ansari (@ansarnau) reported 7 minutes ago from Sūrat, Gujarat
@airtelindia @Airtel_Presence Very poor network at my location. Please improve network.
S S Rajput🌍 (@SATISH_SINGHK) reported 8 minutes ago from Sūrat, Gujarat
@airtelindia @ANI @TRAI Airtel network📡 quality is very poor again same problem.
सच की शक्ती सत्यमेव जयते (@Krishulv) reported 13 minutes ago from Sūrat, Gujarat
@airtelindia @Airtel_Presence Why your network in problems issues..I cant talk to my family because reson is your service...not clear voise call to other number worst my 200 Ruppes to buy your sim card
Nainesh Dholakiya (@nainesh543) reported 13 minutes ago from Sūrat, Gujarat
All the calls from vodafone to my airtel sim are not recived. The vodafone user who calls me gets an invalid call. Please give me a solution to this. I am very disturbed by this problem. i am already Complaint but you company not resolved my problem @Airtel_Presence @airtelindia
ketan bagrecha (@ketan_bagrecha) reported 15 minutes ago from Athwa, Gujarat
@airtelindia @Airtel_Presence apart from so many complaints porting out to jio. Many more to be ported soon before validity expires. Improve ur service or else many will be ported soon.
Shubham Dubey (@ShubhamDubey_) reported 23 minutes ago from Kadodara, Gujarat
@airtelindia @Airtel_Presence Y most of users hv same complain, Internet not working? Is there any team try to resolve it? Still waiting for 11 days. Yr passed but still 11 days r not yet. claims for 0 complaints, This way! Don't resolve, people will stop complaining. Isn't it?
Deepak Suthar (@DeepakS30521066) reported 25 minutes ago from Sūrat, Gujarat
@ViCustomerCare providing the worst services to your customers.When you not able to provide proper service then why you open the company and now idea,Vodafone both are merge then also not providing service better than you @airtelindia , @reliancejio providing a best services.
Harshit Periwal (@harshitperiwal1) reported 29 minutes ago from Sūrat, Gujarat
@Airtel_Presence @airtelindia I want to port my number in airtel urgently because my current operator is providing worst speed, you know who it is. So please help to port in lockdown.
Sanjay Sutariya (@SanjaySutariya_) reported 32 minutes ago from Sūrat, Gujarat
@Airtel_Presence @airtelindia why my internet speed go down now...I think I made bad disition to Port to Airtel...🤔😔
Alok Tiwari (@TheAlokTiwari) reported 36 minutes ago from Sūrat, Gujarat
@airtelindia @Airtel_Presence my Airtel network is shut and it shows no sim inserted. Please 🆘
RAJIV J (@R4JOSH1) reported 38 minutes ago from Sūrat, Gujarat
@airtelindia hi, I am in Surat and experiencing very poor network connection post Tauktea Cyclone. Assume it's a temporary situation and network connection will be restored to pre-Tauktea Cyclone.
Dipesh Shah (@urdiips) reported 39 minutes ago from Sūrat, Gujarat
I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
Ashutosh Nagar (@Iam_Nagar) reported 42 minutes ago from Sūrat, Gujarat
@airtelindia Hi, Service Request no. 31-4646983726561 registered for your Airtel Mobile 8511186555 has been resolved… What’s this msg..no solution SR closed automatically…Poor customer service approach @Airtel_Presence @VittalGopal sir please help 🙏
Ashok dhanak (@Ashokdhanak11) reported 46 minutes ago from Sūrat, Gujarat
@airtelindia worst service
S K SINGH 🚩🚩 (@SATISH_SINGHK) reported 49 minutes ago from Sūrat, Gujarat
@Airtel_Presence @airtelindia Airtel network service quality is very poor. Overall experience is very bad. Need network service quality improvement.
ER VIJAY JAIN (@jainvj_07) reported 58 minutes ago from Sūrat, Gujarat
I've ported to Airtel from BSNL. My SIM has got network but I am unable to make calls. Aslo the "class 0 message" is popping up like the hell since I've inserted sim card. @airtelindia @VittalGopal

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

Imran (@roboIOTers) reported 47 seconds ago
@airtelindia I have old airtel number that I have reacharged with international roaming and there is network showing on it. Another number I ported few months back to airtel and recharged international roaming still no network in that. Why? Network came for a day and gone
Muraliprakash (@pnmprakash) reported 1 minute ago
@TRAI Please make consumer complaints looked into seriously and make the communication providers to provide compensation for the days the services are down like how the western countries do. @airtelindia is having poor customer support.
TheUndoer (@02Pramod) reported 6 minutes ago
@airtelindia @Airtel_Presence @airtel_wifi Till now no service resume. Airtel Just sucking money without service. Service has been closed for 4 days.
Sachin (@saxenasachin208) reported 8 minutes ago
@Airtel_Presence @airtelnews @airtelindia Since yesterday I've spent about 2 hrs over 5-6 calls to customer care to find a solution but nothing seems working out. All the execs take my call to supervisor team, followed by promise to resolve with 2-4 hrs & the result's are same.
Manavi Kunwar (@manavikunwar) reported 10 minutes ago
@Airtel_Presence @airtelindia MY WI-FI HAS NOT BEEN WORKING SINCE SUNDAY. I HAVE MADE MULTIPLE CALLS TO THE CUSTOMER CARE HELPLINE AND THE TECHNICIAN BUT NO RESPONSE, NO REVERT AND NO RESOLUTION. HOW ARE PEOPLE SUPPOSED TO WORK?!
priyanshu (@pr1yanx) reported 11 minutes ago
Hi @airtelindia Thanks team, I mistakenly recharged the wrong Airtel DTH account with ₹556 via Google Pay. Both DTH IDs are linked to the same registered number (my father’s). Kindly help transfer the balance to the correct DTH ID. Transaction ID available. Please assist 🙏
tamiz (@anonymous28009) reported 13 minutes ago
@airtelindia @TRAI this makes me feel like I got cheated by your network. I got enough with this after my next pack expired I am going to switch to any other network like Jio or Bsnl . Thanks.
priyanshu (@pr1yanx) reported 13 minutes ago
@airtelindia I mistakenly recharged the wrong Airtel DTH account with ₹556 via Google Pay. Both DTH IDs are linked to the same registered number (my father’s). Kindly help transfer the balance to the correct DTH ID. Transaction ID available. Please assist
Krishna Kottawar (@Kottawarkrishna) reported 17 minutes ago
@Airtel_Presence Hi @airtelindia No action taken yet. Very bad service. Are you even handling the request ????
dhanraj 🇮🇳 (@dhanraj_a_008) reported 20 minutes ago
@airtelindia I am not getting network in my SIM