Airtel India outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at Airtel India
Airtel India is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Airtel India outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 7 days ago |
|
Sūrat
|
Total Blackout | 15 days ago |
|
Sūrat
|
Internet | 18 days ago |
|
Sūrat
|
Total Blackout | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Anooj Pal (@anoojpal) reported from Sūrat, Gujarat@airtelindia good gesture by writing airtel-stay-home near the network symbol..but network pakadvane k liye ghar se nikalna padta hai uska kya karein.. #Airtel @Airtel_Presence #Coronaindia
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S S Rajput🌍 (@SATISH_SINGHK) reported from Sūrat, Gujarat@airtelindia @TRAI We are continually facing having problems to take of call drops/Intenet issues. At Gujarat reason. I hope this issues resolved by airtel on priority.
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Gaurav Ajmera (@Grvajmera) reported from Sūrat, Gujarat@Bakliwal88 @airtelindia @Airtel_Presenc Change to jio This is one and only solution 😂
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Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat@airtelindia @Airtel_Presence Very poor network at my location. Please improve network.
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sourabh (@sourabhmundra) reported from Sūrat, GujaratVery bad netowrk from airtel @my home from 30 days. I tired @Airtel_Presence @airtelindia
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Chintan Gujarati (@chintan_guj) reported from Sūrat, Gujarat@VittalGopal @airtelindia @Airtel_Presence his wife reach out to airtel care & submitted 4 new sim request. Executive said it wold requir 15 days 2 approve. My friend is in trouble in Toronto without new sim. Much apreciated if u expedite d request.
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Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat@airtelindia Airtel India i have checked foolish team But you check first , i have sent your email screenshot, bill amount, disconnect service message. Don't you see or act like donkey . If you can't solve , then first go to jio center and take training. Nonsense people
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Achal Shukla (@AchalJShukla) reported from Sūrat, GujaratSo after 5 to 6 years of Being part of @airtelindia Family leaving Airtel now,From Paying bill of 6.5k rs. to 10k rs. per year leaving coz of your Wynk fake Contest Winning policy and your so called Poor Network and Internet Quality. Thanks for the support till date, Bye Bye.
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Mitsu Doshi (@mitsu_doshi) reported from Sūrat, Gujarat@AdnanSamiLive @airtelindia Complaint number for the same - 10308500259
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Pratik Vaghasiya (@V54269596Pratik) reported from Athwa, Gujarat@airtelindia very poor network in surat provide by airtel Taken a charges proper not given proper services and network also not working internet very bad network don’t convert in airtel it’s a request @ITU
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FENIL SHAH (@fforfenil16) reported from Athwa, GujaratHello is airtel customer care active ? Interested in sales only ? Why not replying for customers issue ?? @airtelindia @Airtel_Presence
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gautam prajapati (@gautam_88) reported from Sūrat, Gujarat@airtelindia My customer id is 3012178661. Two accounts 001 and 002 are attached to it. Want to deactivate 002 account. Please help.
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Prinith Parchani Photography (@PrinithParchani) reported from Sūrat, Gujarat@airtelindia @Airtel_Presence Your customer care 121 sucks, no option to speak to a executive. Kindly do something
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Bhavesh Kumar (@a83f88a77684402) reported from Sūrat, Gujarat@airtelindia ! service request for Airtel DigitalTV 3002614326 is successfully generated with reference no.26404209. Your safety is a priority to us. Not cure the problems properly so pls send the service man soon
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Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat@airtelindia Don't buy any airtel product or service. Donkey customer care support
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Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat@airtelindia @sanket17_ Don't buy any one airtel product, nonsense people sitting on ceo chair. Donkey customer care support.
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Nishit Panchal (@NishitPanchal16) reported from Sūrat, Gujarat@airtelindia worst network in my location no Internet as per speed test only 1.47 MBPS speed is there. If is is not resolved I have to change my network to other subscribers.
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Pranav Varia (@PranavPVaria) reported from Sūrat, Gujarat@idea_cares Still I'm switching to @airtelindia from @Idea ! Coz internet connection is big issue with @Idea !!!
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ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat@airtelindia @airtelnews upgraded my sim to airtel 4g since 2 days mobile no 7490049344. Not yet 4g activated. Think to port out to other network.
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Bhavesh Kumar (@a83f88a77684402) reported from Sūrat, Gujarat@airtelindia my all channels kar not working still two days so pls help me soon
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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rachet mahajan (@rachetm27) reported@airtelindia Today I am being informed by technical team that it will take an additional 4–5 working days to resolve the issue. I request you to kindly look into this matter and expedite the resolution at the earliest.
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Mihir Mistry (@mvmistry99) reported@airtelindia @Airtel My Wi‑Fi shifting request has been pending for 11 days. I keep getting the same response: “issue escalated, will be resolved in 4 hours,” but nothing happens. No calls, no resolution, and now I’ve received a bill too.
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Thor359 (@Srivars34636471) reported@airtelindia @AdobeExpress Leave India, literally the worst network brand around and expensive for bad services you guys provide. Time to change this network.
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Yuvraj Singh Rajawat (@yuvraj7773) reportedAbsolutely disappointed with Airtel service. My TV issue is still not resolved despite multiple complaints and 3 posts on X. This is unacceptable customer support. I’m done with Airtel. Fix this ASAPor I’m switching for good. #PoorService @airtelindia @airtelnews @Airtel_Presence
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Sheikh Fariha (@SheikhFariha17) reportedDear Airtel team I am reporting a total network failure at my location for the last 6 months. I have no signals for calls or data, making the service unusable. @airtelindia @Airtel_Presence
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Ashish (@ashishmalik1) reported@airtelindia I filed a NO Network complaint with request ID: 31-1000012651221 on 23rd March in Bandra West, Mumbai. There has been no action on it so far. The complaint was supposed to be resolved by: 28 Mar 2026 at 08:00 pm. Both 198 and 121 are pathetic and don’t let us reach any human being at Airtel to discuss this with!!!
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Deepan (@Deepan210193) reported@AirtelIndia This is absolutely unacceptable. My WiFi has been down for 4 days and your team has failed to fix it despite multiple complaints. This is sheer negligence and a complete failure in service.
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Sparsh Dubey (@duwedi) reported@airtelindia pathetic service.. When I complain about the 5g unlimited data plan. They start selling me postpaid plan without solving my issue. I have 5g unlimited recharge but still I can't use the data. After consuming my 2gb. Speed become slow. @TRAI
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Anirudh Babbar (@anibabbar) reported@airtelindia Hello, I would like to close a WIFI connection. Tried connecting via 121, couldnt reach support. Also asked chatbot to close the connection 15 days back. Its still running and billed. Please help.
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Anshul Sakaria Jain ࿗ (@anshulsakariya) reported@airtelindia Writing @airtelindia I’ve been following up for the past 6–8 months, but your technician still hasn’t provided IP TV service. Extremely disappointing service and zero resolution despite multiple requests. Kindly look into this urgently and resolve the issue. 1/2