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Airtel India

Airtel India outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 9 outage signals in the last 24 hours around Sūrat, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 23, 9:08 PM GMT+5:30.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 17% Wi-fi (17%)
  • 8% E-mail (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 23: Problems at Airtel India

Airtel India is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Airtel India outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Total Blackout 5 minutes ago
Sūrat Total Blackout 2 hours ago
Sūrat E-mail 2 hours ago
Sūrat Phone 2 hours ago
Sūrat Total Blackout 6 hours ago
Sūrat Internet 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • SATISH_SINGHK
    S S Rajput🌍 (@SATISH_SINGHK) reported from Sūrat, Gujarat

    @airtelindia @ANI @TRAI Airtel network📡 quality is very poor again same problem.

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @rohitt_tripathi @Airtel_Presence @airtelindia Airtel India i have checked foolish team But you check first , i have sent your email screenshot, bill amount, disconnect service message. Don't you see or act like donkey . If you can't solve , then first go to jio center and take training. Nonsense people

  • NiharDhakan
    Nihar Dhakan (@NiharDhakan) reported from Sūrat, Gujarat

    @airtelindia I have received call from Kesar, Airtel Executive. He informed me that due to technical issues, account is not showing updated. He further informed me that my package is for 12 months. Kindly give your relpy to confirm this call and about account updation. Thank You.

  • mjamnani
    mukesh (@mjamnani) reported from Sūrat, Gujarat

    @airtelindia very poor network in my area

  • AchalJShukla
    Achal Shukla (@AchalJShukla) reported from Sūrat, Gujarat

    So after 5 to 6 years of Being part of @airtelindia Family leaving Airtel now,From Paying bill of 6.5k rs. to 10k rs. per year leaving coz of your Wynk fake Contest Winning policy and your so called Poor Network and Internet Quality. Thanks for the support till date, Bye Bye.

  • chintan_guj
    Chintan Gujarati (@chintan_guj) reported from Sūrat, Gujarat

    @VittalGopal @airtelindia @Airtel_Presence his wife reach out to airtel care & submitted 4 new sim request. Executive said it wold requir 15 days 2 approve. My friend is in trouble in Toronto without new sim. Much apreciated if u expedite d request.

  • ErRAJA_1991
    Chowkidar PATEL ASHISH (@ErRAJA_1991) reported from Sūrat, Gujarat

    but many times faced issue of slow speed.And after that my 3rd rechrge done this month i am facing it continues. Its not working proprly. Can you be plz honest to provide the proper service as u provided me when i was new customer.Els let me go back to @airtelindia @reliancejio

  • ShubhamDubey_
    Shubham Dubey (@ShubhamDubey_) reported from Kadodara, Gujarat

    @airtelindia @Airtel_Presence Y most of users hv same complain, Internet not working? Is there any team try to resolve it? Still waiting for 11 days. Yr passed but still 11 days r not yet. claims for 0 complaints, This way! Don't resolve, people will stop complaining. Isn't it?

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @Sumit_Trader @airtelindia Don't buy any airtel product or service. Donkey customer care support

  • VarunTi42107759
    Mr. Barun D Tiwari (@VarunTi42107759) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence @airtelnews There is huge network issue in Village name as Lathiya near Mamhar Market, Bhadohi. (U.P) pincode is 221402 we are suffering alot. Due network issue online class and other basic needs suffers alot. Please take action.

  • anoojpal
    Anooj Pal (@anoojpal) reported from Sūrat, Gujarat

    I need to port my @Idea number to @airtelindia @Airtel_Presence Please help me as reaching your store is not an option..

  • virus_deep
    Pradip Patil (@virus_deep) reported from Sūrat, Gujarat

    @DoT_India Since last 48 hrs my @Airtel_Presence numbers all Calls forwarded on other number. I complain many time bt nobody help. This number is linked to my bank account if anything happened @airtelindia responsible for that.

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Athwa, Gujarat

    @airtelindia @Airtel_Presence apart from so many complaints porting out to jio. Many more to be ported soon before validity expires. Improve ur service or else many will be ported soon.

  • kannaujiyapan
    Pankaj Kannaujiya (@kannaujiyapan) reported from Sūrat, Gujarat

    Very Poor Network @reliancejio & @airtelindia Some time it is very irritating to use mobile🥵

  • NishitPanchal16
    Nishit Panchal (@NishitPanchal16) reported from Sūrat, Gujarat

    @airtelindia worst network in my location no Internet as per speed test only 1.47 MBPS speed is there. If is is not resolved I have to change my network to other subscribers.

  • MehtaHarsh1997
    Harsh mehta (@MehtaHarsh1997) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence need a customer care executive to complaint as can't call the Toll Free number even if I have recharge.

  • Grvajmera
    Gaurav Ajmera (@Grvajmera) reported from Sūrat, Gujarat

    @Bakliwal88 @airtelindia @Airtel_Presenc Change to jio This is one and only solution 😂

  • SanjaySutariya_
    Sanjay Sutariya (@SanjaySutariya_) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia why your speed is getting slow day bay day..time to think about it seriously port out..@VodafoneIN @reliancejio 9409176377..

  • Message_of_Hey1
    Sandesh Shirol (@Message_of_Hey1) reported from Sūrat, Gujarat

    Since last few days the @airtelindia network has gone mad. I tried to contact the customer care, but I couldn't. @Airtel_Presence don't advertise yourself as India's strongest/best network. You don't even care to listen to people. Is this your professionalism? @TRAI do take note.

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @airtelindia Airtel India i have checked foolish team But you check first , i have sent your email screenshot, bill amount, disconnect service message. Don't you see or act like donkey . If you can't solve , then first go to jio center and take training. Nonsense people

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • sunny_bansode
    Sunny Bansode (@sunny_bansode) reported

    @airtelindia why is the network quality poor in Hyderabad, Hi Tech city? I usually use wifi but when there is power cut I have to rely on the mobile internet connection. I pay to get 5g speed but don't even get 3g speed. Seriously considering diching Airtel for someone else.

  • viyantamilmedia
    Viyan tamil (@viyantamilmedia) reported

    @airtelindia multiple times, and each time I was told, "A new engineer will contact you shortly." • The backend TL, Madhan Kumar (Madhanraj), never answered despite repeated attempts, and I couldn't get any update on my request. • I have spoken to multiple customer care executives,

  • Manu03272115
    Manu Sharma (@Manu03272115) reported

    Hey @airtelindia what's wrog with your service. Everyday I am getting texts like 5G is live in your area but I am not even able to use 4G. Do what u preach and improve your service.

  • ivaibhavkr
    Vaibhav (@ivaibhavkr) reported

    @airtelindia @Airtel_Presence Why are you closing the ticket without resolving this issue! It's been 10 days now. No hope for resolution, it seems. Will be applying for MNP tomorrow!

  • rajatkhare1808
    Ghumakkad Bawra (@rajatkhare1808) reported

    @Airtel_Presence @airtelindia My current employer’s Admin told me that some corporate mobile no. is issued against my Adhaar no. which I have never used nor have any info about the same. While checking in Truecaller I could see it is being used by some person in Karnataka.

  • hrdkpnchl3
    Hardik 🇮🇳 (@hrdkpnchl3) reported

    @AirtelIndia, It has been 2 days since I raised my complaint, and I still haven't received any proper update or resolution. This is truly disappointing customer service. I strongly advise everyone to think twice before choosing Airtel. If after-sales support is important to you

  • saichopparapu
    సాయిరామ్ Sairam (@saichopparapu) reported

    @airtelindia hi team I have recharged my mobile with 349/28days plan which says unlimited 5G and 2GB/day data. But when I am in 5G network the actual daily quota data is consuming. After 2GB data I am not getting internet. How can I get unlimited 5G data? Please explain. Thanks.

  • Anbu3006
    Anbu (@Anbu3006) reported

    @Airtel_Presence One whole day, still not resolved , and no ones is taking responsibility to atleast let us know whats happening and what will be the ETA . That’s how you care ? @Airtel_Presence @airtelindia Poor network. #Airtelfailed

  • PraveenLakhe
    Praveen Lakhe (@PraveenLakhe) reported

    I have two Airtel fibre connections one at office and one at residence. Both are down since yesterday. Location Nagpur. Your team is incompetent to fix it.Take cognizance,fix issue at the earliest.This being a tax filing season am suffering due to ur incompetence. @airtelindia

  • JoshiRajeshG999
    Rajesh Joshi (@JoshiRajeshG999) reported

    Are there no customer support executive to talk to customer in your support system? Automated IVR and Chatbot hardly help !!! increasing frustration of already aggrieved customer. @airtelindia