Airtel India outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Sūrat come from postal codes 395007 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Airtel India
Airtel India is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Airtel India outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 12 days ago |
|
Sūrat
|
Internet | 25 days ago |
Community Discussion
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Airtel India Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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ketan bagrecha (@ketan_bagrecha) reported from Athwa, Gujarat@airtelindia @DoT_India @Airtel_Presence network issue. Facing much issue. Worst internet speed
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Ashutosh Nagar (@Iam_Nagar) reported from Sūrat, Gujarat@airtelindia Hi, Service Request no. 31-4646983726561 registered for your Airtel Mobile 8511186555 has been resolved… What’s this msg..no solution SR closed automatically…Poor customer service approach @Airtel_Presence @VittalGopal sir please help 🙏
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Pradip Patil (@virus_deep) reported from Sūrat, Gujarat@DoT_India Since last 48 hrs my @Airtel_Presence numbers all Calls forwarded on other number. I complain many time bt nobody help. This number is linked to my bank account if anything happened @airtelindia responsible for that.
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Sandesh Shirol (@Message_of_Hey1) reported from Sūrat, GujaratSince last few days the @airtelindia network has gone mad. I tried to contact the customer care, but I couldn't. @Airtel_Presence don't advertise yourself as India's strongest/best network. You don't even care to listen to people. Is this your professionalism? @TRAI do take note.
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gautam prajapati (@gautam_88) reported from Sūrat, Gujarat@airtelindia My customer id is 3012178661. Two accounts 001 and 002 are attached to it. Want to deactivate 002 account. Please help.
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Harshit Periwal (@harshitperiwal1) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia I want to port my number in airtel urgently because my current operator is providing worst speed, you know who it is. So please help to port in lockdown.
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ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat@JioCare @reliancejio @airtelindia worst network lose much business because of one way talks from jio. my customer couldnt contact because of not reachable . Thanks to airtel for connecting me thru another number. Port out from jio.
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TechnoTreat (@technotreatz) reported from Sūrat, Gujarat@reliancejio @JioCare Just ported to #Jio last week. I've feeling of being cheated. Data speed is too low like 2G. Is this the day which I'd foreseen while moving to Jio? Improve your data speed otherwise 90days ain't so far. Another @airtelindia number has no complaint at all.
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rakesh Wason (@wasoninfo) reported from Sūrat, Gujarat@airtelindia very poor since last 3 days even surfing is difficult in Vesu surat gujrat, always Hungary for money performance 👎
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Nishit Panchal (@NishitPanchal16) reported from Sūrat, Gujarat@airtelindia worst network in my location no Internet as per speed test only 1.47 MBPS speed is there. If is is not resolved I have to change my network to other subscribers.
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भावेश वी शाह (@BhaveshVShah2) reported from Sūrat, Gujarat@Exploring_King @Airtel_Presence @airtelindia Right today many times network go and come any work is doing in any side
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S K SINGH 🚩🚩 (@SATISH_SINGHK) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia Airtel network service quality is very poor. Overall experience is very bad. Need network service quality improvement.
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Anooj Pal (@anoojpal) reported from Sūrat, Gujarat@airtelindia good gesture by writing airtel-stay-home near the network symbol..but network pakadvane k liye ghar se nikalna padta hai uska kya karein.. #Airtel @Airtel_Presence #Coronaindia
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Mr_Avaiya_ (@14Avaiya) reported from Sūrat, Gujarat@WynkMusic @Airtel_Presence @airtelindia I have change a new hello tune so many times but It can't change, old hello tune can't be replaced by new one, so I am requesting you please solve this problem as soon as possible.
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Nikhil Vaghela (@NikhilUIX) reported from Sūrat, Gujarat@airtelindia I applied 3-4 time to port my sim to airtel with your free sim delivery service but everytime i received the same 24 hour promise message. Is this service really working or its just there in website to increase more customer for your database?
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Gaurav Mantri (@GauravMantri777) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia why there is so much of network issues? I am unable to make or recive calls and sms and your thanks app is also not providing me any solution. I cannot even make call to customer care . What kind of service is this?
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Rishi Gilitwala (@gilitwala_rishi) reported from Sūrat, GujaratGot the worst experience ever From @airtelindia after booking a fiber connection yesterday. Agent told that connection will be done before 01:00 PM at the Time of Booking after booking i have tried to call him but his phone is switched off and evan no response from customer care.
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ER VIJAY JAIN (@jainvj_07) reported from Sūrat, GujaratI've ported my SIM from BSNL to Airtel. I've got network on my Airtel SIM, but I'm unable to make calls. Also the class 0 message is poping up like the hell since I inserted SIM Please help me on 8668630171 @airtelindia @VittalGopal @TRAI
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Prakash Gupta®🇮🇳 "વફાદારી" નારીવાચક શબ્દ નથી ! (@GuptaPrakashH) reported from Sūrat, Gujarat@airtelindia The network is soo down in this area ... From last 4-5 days... I have shared my location...Try to fix it or improve the network..mine office 4 numbers are completely out of reachable
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Akram Shah (Hindustani) (@AkramShahBJP) reported from Sūrat, Gujarat@AzamHyder @reliancejio @airtelindia @VodafoneIN Right @AzamHyder Sir. Network & net Issue before 15 days. Pls help @VodafoneIN Team.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Pradeep Garg (@Rounakmyson) reported@Airtel_Presence @airtelindia @TRAI I won't be paying any of the bills if i dont get a immediate support, this is the reason no one opts for postpaid connections & go with prepaid plans
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Vikas Sharma (@navvansh) reported@Airtel_Presence @airtelindia @Airtel_Presence You seriously need to improve your customer service. I expected at least a callback today after sharing my phone numbers immediately after your reply. Disappointing to see no action or update even after repeated follow-ups.
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Abraham Zachariah (@abzach) reported@Airtel_Presence @airtelindia @airtelindia why do you harass customers like this ? Yesterday your “Supervisor” had told me at 3 pm that the job will be done within 24 hours. It’s 6:40 pm now. No sign of the work or any response!!! What kind of pathetic service is this ?
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Subha Panigrahi (@subuspeaks) reported@Airtel_Presence @airtelindia what do I have to do to get my wifi installation charges refunded . You don’t have a customer care phone number and your chat bot support on the Airtel app is absolutely bogus. Even you don’t respond to DMs.
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@Swaraj Patil (@Swarajya22) reportedIf this issue is not resolved urgently, we will escalate the matter further through consumer grievance forums and across social media platforms. Expected much better from Airtel. Very disappointing. @airtelindia
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Jitendra Kumar Swami (@Jitendr63429834) reported@airtelindia airtel from morning my Internet not working i trying to call 121 but no solution and option to call customer care not available your AI agents saying restart your phone and enjoy the data service again and again and i tried it again again by restarting phone
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Suyash Tripathi (@tri_suyash) reportedSCAM BY @airtelindia Hey @airtelindia, it’s been three months since I raised the issue of my 4G data being consumed while on a 5G network. The "5G" on my screen seems to be just for show. Can we actually resolve this today, or do I need to escalate this further? #airtelscam
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SailendraPandey,MAP CBFC. Guwahati. GoI. (@spsailendra) reportedIt's a very pathetic condition to resolve the internet issue with @airtelindia in Guwahati City specially in prime location khanapara. Airtel Coustomer service is also very poor in Guwahati as of now. Why did you plan to start the downfall ?
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Sanjay D.Lonarkar (@sanjaydlonarkar) reported@airtelindia my complaint no. 11029975998 dt. 11.05.2026, but internet was not working from 23.04.2026. Who is responsible? ये कैसी सेवा है? कोई बताए इंटरनेट कब चालू होगा?
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Dr Yudhyavir Singh AIIMS New Delhi (@yudhyavir) reportedAirtel giving pathetic service @airtelindia @Airtel_Presence Gov of India give telecoms license to their company also.