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Airtel India

Airtel India outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Airtel India generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and E-mail.
  • 50% Total Blackout (50%)
  • 25% Internet (25%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at Airtel India

Airtel India is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Airtel India outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Total Blackout 22 days ago
Sūrat Internet 23 days ago
Sūrat Total Blackout 23 days ago
Sūrat Total Blackout 23 days ago
Sūrat Total Blackout 23 days ago
Sūrat E-mail 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • neeleshpithdiya
    Neelesh Pithdiya (@neeleshpithdiya) reported from Sūrat, Gujarat

    Dear, @airtelindia , I have faced network issues on my registered sim from last two days at my place . I can't call or text anyone due to heavy network down ! Do help !

  • AchalJShukla
    Achal Shukla (@AchalJShukla) reported from Sūrat, Gujarat

    So after 5 to 6 years of Being part of @airtelindia Family leaving Airtel now,From Paying bill of 6.5k rs. to 10k rs. per year leaving coz of your Wynk fake Contest Winning policy and your so called Poor Network and Internet Quality. Thanks for the support till date, Bye Bye.

  • awinmishra
    ajit mishra (@awinmishra) reported from Sūrat, Gujarat

    Worst service of Airtel. Last few months ago I recharg Rs.5000 in main balance But I am unable to recharge unlimited pack from my main balance. after calling customer care they tell me now I can't recharge from my main balance.@airtelindia @Airtel_Presence

  • BhaveshVShah2
    भावेश वी शाह (@BhaveshVShah2) reported from Sūrat, Gujarat

    @Exploring_King @Airtel_Presence @airtelindia Right today many times network go and come any work is doing in any side

  • TheAlokTiwari
    Alok Tiwari (@TheAlokTiwari) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia there is no network in my sim and there has been no response from your team

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @airtelindia Airtel India i have checked foolish team But you check first , i have sent your email screenshot, bill amount, disconnect service message. Don't you see or act like donkey . If you can't solve , then first go to jio center and take training. Nonsense people

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelnews @airtelindia I paid the amount for internet but till time not installed & never I got my money back litreally worst company Airtel executive Mr Shakil not picking up the call also please take strict action if you can he is spoiling image

  • GuptaPrakashH
    Prakash Gupta®🇮🇳 "વફાદારી" નારીવાચક શબ્દ નથી ! (@GuptaPrakashH) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia I have ported my number because you people are charging rate for 4G..but the calling network number is also not available in the centre of the city.plzz stop making fool to the people.”sab kuch try karo phir chunoo..Kya chunne ghanta

  • 14Avaiya
    Mr_Avaiya_ (@14Avaiya) reported from Sūrat, Gujarat

    @WynkMusic @Airtel_Presence @airtelindia I have change a new hello tune so many times but It can't change, old hello tune can't be replaced by new one, so I am requesting you please solve this problem as soon as possible.

  • gautam_88
    gautam prajapati (@gautam_88) reported from Sūrat, Gujarat

    @airtelindia My customer id is 3012178661. Two accounts 001 and 002 are attached to it. Want to deactivate 002 account. Please help.

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @airtelindia In 2 week you have installed network, good to see in advertisement but is it possible in reality, will DM you my location give me airtel's network, not in two week take 2 month but solve it @Airtel_Presence i will port my all 5 number to airtel if i got the coverage.

  • mjamnani
    mukesh (@mjamnani) reported from Sūrat, Gujarat

    @airtelindia very poor network in my area

  • MehtaHarsh1997
    Harsh mehta (@MehtaHarsh1997) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence need a customer care executive to complaint as can't call the Toll Free number even if I have recharge.

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence Why your network in problems issues..I cant talk to my family because reson is your service...not clear voise call to other number worst my 200 Ruppes to buy your sim card

  • sourabhmundra
    sourabh (@sourabhmundra) reported from Sūrat, Gujarat

    Very bad netowrk from airtel @my home from 30 days. I tired @Airtel_Presence @airtelindia

  • mitsu_doshi
    Mitsu Doshi (@mitsu_doshi) reported from Sūrat, Gujarat

    @AdnanSamiLive @airtelindia Complaint number for the same - 10308500259

  • anoojpal
    Anooj Pal (@anoojpal) reported from Sūrat, Gujarat

    @airtelindia good gesture by writing airtel-stay-home near the network symbol..but network pakadvane k liye ghar se nikalna padta hai uska kya karein.. #Airtel @Airtel_Presence #Coronaindia

  • VarunTi42107759
    Mr. Barun D Tiwari (@VarunTi42107759) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence @airtelnews There is huge network issue in Village name as Lathiya near Mamhar Market, Bhadohi. (U.P) pincode is 221402 we are suffering alot. Due network issue online class and other basic needs suffers alot. Please take action.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • sturdychams
    Jassi (@sturdychams) reported

    8th Reminder @airtelindia @Airtel_Presence @TRAI All calls services are barred since 15 July 2026 and complaint is still ongoing progress which was committed to be resolved by 5 Aug 2026

  • RJaybhaye98679
    Dummygod (@RJaybhaye98679) reported

    @Ajaykumaarji @airtelindia People don’t even need high-speed internet. If BSNL could provide 500-600 kbps speed, people would immediately shift to BSNL. But currently, BSNL is in "no service" mode.

  • subashcommonman
    education ispower2025 (@subashcommonman) reported

    @Ajaykumaarji @airtelindia No boss only sweet news on sweet day implement process will be so late still so many places same issues BSNL(both side not listening) , OTP DELAYS BECAUSE I DONE THIS BSNL 17 YEARS SIM SELLING

  • ashok_dhungel
    Ashok Upadhyay (@ashok_dhungel) reported

    @Airtel_Presence @airtelindia , Your network service has become extremely poor in my area. The signal is weak, calls are affected, and mobile data is frustratingly slow. Please check the nearest tower and resolve this issue urgently: [silapathar No1 phul bari nepali block]

  • iMukesh_Yadav
    Mukesh Yadav (@iMukesh_Yadav) reported

    I have been facing a network outage on my postpaid connection for the last 4 hours. Raised a complaint (SR: 31-1000015654425),and my experience with the call center support was extremely disappointing.Please escalate and resolve this on priority. @airtelindia

  • style_icon666
    Sʜᴀʀᴀᴛʜ Rᴇᴅᴅʏ🔥 (@style_icon666) reported

    I accidentally recharged the wrong pack a few minutes ago. I want to change it to another pack. I am okay with paying the difference / deducting whatever usage I've made. @airtelindia TXN600216896 please help

  • HappyPatriot99
    HappyGoLucky (@HappyPatriot99) reported

    @airtelindia @airtel_wifi @airtel_wireless Pathetic service from U. Your service agent came &sold a plan saying the engineer will install it ‘this evening’.By the time I paid(in ten mins),it became ‘tomorrow’ from ‘this evening’ & now even ‘tomorrow’ is ending but no installation

  • divyanshsainy1
    Dr.Divyansh Saini (@divyanshsainy1) reported

    @Airtel_Presence Please provide with the solution that despite being recharging twice why my balance vanished ? I dont want to know my balance that you are putting in my DM. Answer where the vanished balance went ? @airtelindia @Airtel_Presence

  • omkarshiravle
    Omkar (@omkarshiravle) reported

    @airtelindia @AdobeExpress @airtelindia My Wi-Fi keeps disconnecting. Support fixes it temporarily, but the same issue returns after a few hours. Please fix the root cause, not just run another diagnostic. If you can’t resolve it, let me know so I can switch providers. #BheedMeinBhiSpeed 🙄

  • harsahaya1
    har sahaya meena (@harsahaya1) reported

    @airtelindia very poor internet Speed in mobile since last two days at Tellapur, Tripura Galaxy apartment. Pls resolve issue at earliest possible time.