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Airtel India

Airtel India outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Apr 21, 3:49 PM GMT+5:30.
  • 75% Internet (75%)
  • 25% Total Blackout (25%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at Airtel India

Airtel India is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Airtel India outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 21 hours ago
Sūrat Internet 16 days ago
Sūrat Total Blackout 24 days ago
Sūrat Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • MehtaHarsh1997
    Harsh mehta (@MehtaHarsh1997) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence need a customer care executive to complaint as can't call the Toll Free number even if I have recharge.

  • BhaveshVShah2
    भावेश वी शाह (@BhaveshVShah2) reported from Sūrat, Gujarat

    @Exploring_King @Airtel_Presence @airtelindia Right today many times network go and come any work is doing in any side

  • sourabhmundra
    sourabh (@sourabhmundra) reported from Sūrat, Gujarat

    Very bad netowrk from airtel @my home from 30 days. I tired @Airtel_Presence @airtelindia

  • mitsu_doshi
    Mitsu Doshi (@mitsu_doshi) reported from Sūrat, Gujarat

    @AdnanSamiLive @airtelindia Complaint number for the same - 10308500259

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence Very poor network at my location. Please improve network.

  • SATISH_SINGHK
    S S Rajput🌍 (@SATISH_SINGHK) reported from Sūrat, Gujarat

    @airtelindia @ANI @TRAI Airtel network📡 quality is very poor again same problem.

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence Why your network in problems issues..I cant talk to my family because reson is your service...not clear voise call to other number worst my 200 Ruppes to buy your sim card

  • nainesh543
    Nainesh Dholakiya (@nainesh543) reported from Sūrat, Gujarat

    All the calls from vodafone to my airtel sim are not recived. The vodafone user who calls me gets an invalid call. Please give me a solution to this. I am very disturbed by this problem. i am already Complaint but you company not resolved my problem @Airtel_Presence @airtelindia

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Athwa, Gujarat

    @airtelindia @Airtel_Presence apart from so many complaints porting out to jio. Many more to be ported soon before validity expires. Improve ur service or else many will be ported soon.

  • ShubhamDubey_
    Shubham Dubey (@ShubhamDubey_) reported from Kadodara, Gujarat

    @airtelindia @Airtel_Presence Y most of users hv same complain, Internet not working? Is there any team try to resolve it? Still waiting for 11 days. Yr passed but still 11 days r not yet. claims for 0 complaints, This way! Don't resolve, people will stop complaining. Isn't it?

  • DeepakS30521066
    Deepak Suthar (@DeepakS30521066) reported from Sūrat, Gujarat

    @ViCustomerCare providing the worst services to your customers.When you not able to provide proper service then why you open the company and now idea,Vodafone both are merge then also not providing service better than you @airtelindia , @reliancejio providing a best services.

  • harshitperiwal1
    Harshit Periwal (@harshitperiwal1) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia I want to port my number in airtel urgently because my current operator is providing worst speed, you know who it is. So please help to port in lockdown.

  • SanjaySutariya_
    Sanjay Sutariya (@SanjaySutariya_) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia why my internet speed go down now...I think I made bad disition to Port to Airtel...🤔😔

  • TheAlokTiwari
    Alok Tiwari (@TheAlokTiwari) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence my Airtel network is shut and it shows no sim inserted. Please 🆘

  • R4JOSH1
    RAJIV J (@R4JOSH1) reported from Sūrat, Gujarat

    @airtelindia hi, I am in Surat and experiencing very poor network connection post Tauktea Cyclone. Assume it's a temporary situation and network connection will be restored to pre-Tauktea Cyclone.

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • Iam_Nagar
    Ashutosh Nagar (@Iam_Nagar) reported from Sūrat, Gujarat

    @airtelindia Hi, Service Request no. 31-4646983726561 registered for your Airtel Mobile 8511186555 has been resolved… What’s this msg..no solution SR closed automatically…Poor customer service approach @Airtel_Presence @VittalGopal sir please help 🙏

  • Ashokdhanak11
    Ashok dhanak (@Ashokdhanak11) reported from Sūrat, Gujarat

    @airtelindia worst service

  • SATISH_SINGHK
    S K SINGH 🚩🚩 (@SATISH_SINGHK) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia Airtel network service quality is very poor. Overall experience is very bad. Need network service quality improvement.

  • jainvj_07
    ER VIJAY JAIN (@jainvj_07) reported from Sūrat, Gujarat

    I've ported to Airtel from BSNL. My SIM has got network but I am unable to make calls. Aslo the "class 0 message" is popping up like the hell since I've inserted sim card. @airtelindia @VittalGopal

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • roboIOTers
    Imran (@roboIOTers) reported

    @airtelindia I have old airtel number that I have reacharged with international roaming and there is network showing on it. Another number I ported few months back to airtel and recharged international roaming still no network in that. Why? Network came for a day and gone

  • pnmprakash
    Muraliprakash (@pnmprakash) reported

    @TRAI Please make consumer complaints looked into seriously and make the communication providers to provide compensation for the days the services are down like how the western countries do. @airtelindia is having poor customer support.

  • 02Pramod
    TheUndoer (@02Pramod) reported

    @airtelindia @Airtel_Presence @airtel_wifi Till now no service resume. Airtel Just sucking money without service. Service has been closed for 4 days.

  • saxenasachin208
    Sachin (@saxenasachin208) reported

    @Airtel_Presence @airtelnews @airtelindia Since yesterday I've spent about 2 hrs over 5-6 calls to customer care to find a solution but nothing seems working out. All the execs take my call to supervisor team, followed by promise to resolve with 2-4 hrs & the result's are same.

  • manavikunwar
    Manavi Kunwar (@manavikunwar) reported

    @Airtel_Presence @airtelindia MY WI-FI HAS NOT BEEN WORKING SINCE SUNDAY. I HAVE MADE MULTIPLE CALLS TO THE CUSTOMER CARE HELPLINE AND THE TECHNICIAN BUT NO RESPONSE, NO REVERT AND NO RESOLUTION. HOW ARE PEOPLE SUPPOSED TO WORK?!

  • pr1yanx
    priyanshu (@pr1yanx) reported

    Hi @airtelindia Thanks team, I mistakenly recharged the wrong Airtel DTH account with ₹556 via Google Pay. Both DTH IDs are linked to the same registered number (my father’s). Kindly help transfer the balance to the correct DTH ID. Transaction ID available. Please assist 🙏

  • anonymous28009
    tamiz (@anonymous28009) reported

    @airtelindia @TRAI this makes me feel like I got cheated by your network. I got enough with this after my next pack expired I am going to switch to any other network like Jio or Bsnl . Thanks.

  • pr1yanx
    priyanshu (@pr1yanx) reported

    @airtelindia I mistakenly recharged the wrong Airtel DTH account with ₹556 via Google Pay. Both DTH IDs are linked to the same registered number (my father’s). Kindly help transfer the balance to the correct DTH ID. Transaction ID available. Please assist

  • Kottawarkrishna
    Krishna Kottawar (@Kottawarkrishna) reported

    @Airtel_Presence Hi @airtelindia No action taken yet. Very bad service. Are you even handling the request ????

  • dhanraj_a_008
    dhanraj 🇮🇳 (@dhanraj_a_008) reported

    @airtelindia I am not getting network in my SIM