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Airtel India

Airtel India outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Airtel India generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and E-mail.
  • 46% Total Blackout (46%)
  • 31% Internet (31%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 , 394107 and 394101 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Airtel India

Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Airtel India outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Total Blackout 18 days ago
Sūrat Internet 19 days ago
Sūrat Total Blackout 19 days ago
Sūrat Total Blackout 19 days ago
Sūrat Total Blackout 19 days ago
Sūrat E-mail 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • PrinithParchani
    Prinith Parchani Photography (@PrinithParchani) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence Your customer care 121 sucks, no option to speak to a executive. Kindly do something

  • saksham_4902
    saksham jain (@saksham_4902) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia my number is showing no service since a week I tried to get a new sim for the same number but it is also not working. Your executive here is not ready to help me over this matter!

  • neeleshpithdiya
    Neelesh Pithdiya (@neeleshpithdiya) reported from Sūrat, Gujarat

    Dear, @airtelindia , I have faced network issues on my registered sim from last two days at my place . I can't call or text anyone due to heavy network down ! Do help !

  • gilitwala_rishi
    Rishi Gilitwala (@gilitwala_rishi) reported from Sūrat, Gujarat

    Got the worst experience ever From @airtelindia after booking a fiber connection yesterday. Agent told that connection will be done before 01:00 PM at the Time of Booking after booking i have tried to call him but his phone is switched off and evan no response from customer care.

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    Hello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike

  • VasudevVyas
    ☄⛹ ચોકીદાર વાસુદેવ ⚙ 〽🖖 (@VasudevVyas) reported from Sūrat, Gujarat

    @JioCare @DoT_India @EngShailesh Bullshit already switch to @airtelindia .. worst speed in jio

  • AkramShahBJP
    Akram Shah (Hindustani) (@AkramShahBJP) reported from Sūrat, Gujarat

    @AzamHyder @reliancejio @airtelindia @VodafoneIN Right @AzamHyder Sir. Network & net Issue before 15 days. Pls help @VodafoneIN Team.

  • chintan_guj
    Chintan Gujarati (@chintan_guj) reported from Sūrat, Gujarat

    @VittalGopal @airtelindia @Airtel_Presence his wife reach out to airtel care & submitted 4 new sim request. Executive said it wold requir 15 days 2 approve. My friend is in trouble in Toronto without new sim. Much apreciated if u expedite d request.

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @coolestdipak_ @Airtel_Presence @airtelindia Don't buy any airtel product or service. Donkey customer care support

  • 14Avaiya
    Mr_Avaiya_ (@14Avaiya) reported from Sūrat, Gujarat

    @WynkMusic @Airtel_Presence @airtelindia I have change a new hello tune so many times but It can't change, old hello tune can't be replaced by new one, so I am requesting you please solve this problem as soon as possible.

  • fforfenil16
    FENIL SHAH (@fforfenil16) reported from Athwa, Gujarat

    Hello is airtel customer care active ? Interested in sales only ? Why not replying for customers issue ?? @airtelindia @Airtel_Presence

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @airtelindia Don't buy any one airtel product, nonsense people sitting on ceo chair. Donkey customer care support.

  • amit_9426054
    Pt.Azad (@amit_9426054) reported from Sūrat, Gujarat

    @ShefVaidya @airtelindia This double standard is the problem.

  • awinmishra
    ajit mishra (@awinmishra) reported from Sūrat, Gujarat

    Worst service of Airtel. Last few months ago I recharg Rs.5000 in main balance But I am unable to recharge unlimited pack from my main balance. after calling customer care they tell me now I can't recharge from my main balance.@airtelindia @Airtel_Presence

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • DeepakS30521066
    Deepak Suthar (@DeepakS30521066) reported from Sūrat, Gujarat

    @ViCustomerCare providing the worst services to your customers.When you not able to provide proper service then why you open the company and now idea,Vodafone both are merge then also not providing service better than you @airtelindia , @reliancejio providing a best services.

  • harshadrthakur
    Harshad R Thakur (@harshadrthakur) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia @airtelnews have courtesy to call back and solve query of your ONE customer

  • ShubhamCcs
    Shubham srivastava (@ShubhamCcs) reported from Sūrat, Gujarat

    @airtelindia @Airtel @AirtelRwCares @Airtel_Presence problem in sending massages to any network

  • hmchaudhary92
    Hanuman Chaudhary (@hmchaudhary92) reported from Sūrat, Gujarat

    I think it's best to use @WhatsApp Voice calling to non-jio telecoms from @reliancejio number if we don't want to top-up and give a thumbs down to @airtelindia & @VodafoneIN who are supporting IUC charge when they are unable to provide better service in many areas as Jio

  • kannaujiyapan
    Pankaj Kannaujiya (@kannaujiyapan) reported from Sūrat, Gujarat

    Very Poor Network @reliancejio & @airtelindia Some time it is very irritating to use mobile🥵

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • MintOminty
    Minty Sharma🍹 (@MintOminty) reported

    As world is moving towards AI technology @airtelindia is moving towards Stone Age Their engineers cannot fix WiFi outage from last three days in city like Mumbai I feel like laughing, You guys should hire some engineers from @reliancejio if you are unable to fix WiFi issues

  • PrateekGangurd1
    Prateek Gangurde (@PrateekGangurd1) reported

    @airtelindia My Amazon Prime benefit under the Airtel Entertainment Plan has stopped showing. Customer Care promised an External/Engagement ID, but I still haven’t received it after 4–5 business days. Not happy with the service and delay. Please resolve this urgently. #airtel

  • Abhayshukla5000
    .Abhay Shukla (@Abhayshukla5000) reported

    Airtel 4G/5G network is not working properly in Maigalganj, near Bajaj Agency, Lakhimpur Kheri, UP. Please fix the network issue as soon as possible. @airtelindia @Airtel_Presence

  • PravinTankaraj
    Pravin Tankaraj J (@PravinTankaraj) reported

    @airtelindia I’m disputing a ₹2,880 IR charge for calling — an Indian Global Travel Desk toll-free number. Your senior team acknowledged the number is Indian, yet Airtel classified it as “International” and charged ₹45/min. Complaint: 31-1000015416401.

  • ShivachittamM
    Shivachittam Mani (@ShivachittamM) reported

    @airtelindia 24-hour resolution promised. Still no technician visit. Multiple complaints, technical calls, backend adjustments and repeated technician reassignments — yet Wi-Fi continues to disconnect and has extremely poor connectivity, SR 11037208328. Please escalate immediate

  • AYUSH___RANJAN
    Ayush Kumar Singh (@AYUSH___RANJAN) reported

    @airtelindia @airtelbank Airtel Payments Bank account closure is pending because customer care says an active Debit Card is linked. However, I have checked the app and no active Debit Card is showing. Please verify the card status and help me close my account.

  • jineshgada21
    Jiinesh (@jineshgada21) reported

    @Ravisutanjani After airtel priority , prepaid service is very bad , switching to jio @airtelindia

  • AdityaS90766971
    Aditya Sahu (@AdityaS90766971) reported

    This is very regret to say that @airtelindia discontinued my number suddenly. They didn’t even called me at least once. My WhatsApp also got logged out and not able to login. I am a customer since last 6-7 years. Is this the value that you are paying to your customer?@airtelindia

  • syedirfanriyaz
    Tiger (@syedirfanriyaz) reported

    @ViCustomerCare Have replied, could you kindly check why there is no absolute network here in southern winds layout, Parappana Agrahara- Bangalore! If Vodafone can’t cater need to port to Airtel/or jio @airtelindia @JioCare

  • crazeeTweeter
    CrazeeTweeter💎 (@crazeeTweeter) reported

    @Ravisutanjani Sorry but my experience with @airtelindia postpaid is just #pathetic Serious network issues since 5 months but no resolution Everytime i complain, i get a 2 weeks timeline and it is closed without resolution Even appellate and nodal office has disappeared All fake claims about priority services on postpaid Now they dont even respond to my complaints #shameless #disgusting