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Airtel India

Airtel India outages and service status in Sūrat, Gujarat

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 15, 1:00 AM GMT+5:30.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Sūrat come from postal codes 395007 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 20: Problems at Airtel India

Airtel India is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Airtel India outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 6 days ago
Sūrat Internet 12 days ago
Sūrat Wi-fi 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • SATISH_SINGHK
    S S Rajput🌍 (@SATISH_SINGHK) reported from Sūrat, Gujarat

    @airtelindia @TRAI We are continually facing having problems to take of call drops/Intenet issues. At Gujarat reason. I hope this issues resolved by airtel on priority.

  • ShubhamDubey_
    Shubham Dubey (@ShubhamDubey_) reported from Kadodara, Gujarat

    @airtelindia @Airtel_Presence Y most of users hv same complain, Internet not working? Is there any team try to resolve it? Still waiting for 11 days. Yr passed but still 11 days r not yet. claims for 0 complaints, This way! Don't resolve, people will stop complaining. Isn't it?

  • hmchaudhary92
    Hanuman Chaudhary (@hmchaudhary92) reported from Sūrat, Gujarat

    I think it's best to use @WhatsApp Voice calling to non-jio telecoms from @reliancejio number if we don't want to top-up and give a thumbs down to @airtelindia & @VodafoneIN who are supporting IUC charge when they are unable to provide better service in many areas as Jio

  • kunal_waves
    KUNAL WAVES (@kunal_waves) reported from Sūrat, Gujarat

    Very poor service @airtelindia @Airtel_Presence .. I have not raised any closing request for my WiFi even they stoped my WiFi service .. and saying that I raise a request for closing .. in last 15 days faced 7 times issue on WiFi and Tv ..

  • a83f88a77684402
    Bhavesh Kumar (@a83f88a77684402) reported from Sūrat, Gujarat

    @airtelindia my all channels kar not working still two days so pls help me soon

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @airtelindia Airtel India i have checked foolish team But you check first , i have sent your email screenshot, bill amount, disconnect service message. Don't you see or act like donkey . If you can't solve , then first go to jio center and take training. Nonsense people

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @airtelindia what the nonsense customer care support you are providing. Shame on you airtel CEO

  • 14Avaiya
    Mr_Avaiya_ (@14Avaiya) reported from Sūrat, Gujarat

    @WynkMusic @Airtel_Presence @airtelindia I have change a new hello tune so many times but It can't change, old hello tune can't be replaced by new one, so I am requesting you please solve this problem as soon as possible.

  • V54269596Pratik
    Pratik Vaghasiya (@V54269596Pratik) reported from Athwa, Gujarat

    @airtelindia very poor network in surat provide by airtel Taken a charges proper not given proper services and network also not working internet very bad network don’t convert in airtel it’s a request @ITU

  • NishitPanchal16
    Nishit Panchal (@NishitPanchal16) reported from Sūrat, Gujarat

    @airtelindia worst network in my location no Internet as per speed test only 1.47 MBPS speed is there. If is is not resolved I have to change my network to other subscribers.

  • Nirmiti16
    Nirmiti (@Nirmiti16) reported from Sūrat, Gujarat

    I got a new wifi connection from airtel and I am utterly disappointed with the customer service already. It's been only one day. What a ****** customer service. Airtel is just behind our money. @airtelindia @Airtel_Presence #Airtel

  • MehtaHarsh1997
    Harsh mehta (@MehtaHarsh1997) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence need a customer care executive to complaint as can't call the Toll Free number even if I have recharge.

  • Iam_Nagar
    Ashutosh Nagar (@Iam_Nagar) reported from Sūrat, Gujarat

    @airtelindia @airtelnews team please fix network issue in location 395007 it’s very bad since few days

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence Very poor network at my location. Please improve network.

  • urdiips
    Dipesh Shah (@urdiips) reported from Sūrat, Gujarat

    I'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.

  • GauravMantri777
    Gaurav Mantri (@GauravMantri777) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia why there is so much of network issues? I am unable to make or recive calls and sms and your thanks app is also not providing me any solution. I cannot even make call to customer care . What kind of service is this?

  • ilesh45
    ILESH PATEL (@ilesh45) reported from Sūrat, Gujarat

    @airtelindia very poor network.. my decision to switch over on ur network is not right..bad experience

  • SATISH_SINGHK
    S K SINGH 🚩🚩 (@SATISH_SINGHK) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia Airtel network service quality is very poor. Overall experience is very bad. Need network service quality improvement.

  • jainvj_07
    ER VIJAY JAIN (@jainvj_07) reported from Sūrat, Gujarat

    I've ported my SIM from BSNL to Airtel. I've got network on my Airtel SIM, but I'm unable to make calls. Also the class 0 message is poping up like the hell since I inserted SIM Please help me on 8668630171 @airtelindia @VittalGopal @TRAI

  • BhaveshVShah2
    भावेश वी शाह (@BhaveshVShah2) reported from Sūrat, Gujarat

    @Exploring_King @Airtel_Presence @airtelindia Right today many times network go and come any work is doing in any side

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • imshekharsingh1
    Shekhar Singh (@imshekharsingh1) reported

    @Airtel_Presence Till now no solution has been found for my problem, only useless answers are being given in DM, whereas I am giving complete proof, still I get the same answer in DM. @airtelindia Do you want your customer to switch SIM companies? You may be too proud to be bigger.

  • JmTeamsuzuki
    JM (@JmTeamsuzuki) reported

    @dewakar_raj143 @airtelindia @Airtel_Presence they are useless and there is no co-ordination between Field team, call center and back end team, I'm facing interet issue from 5 days not even a proper resolution provided.

  • fracturebaandya
    Gaurav (no lafda arc) (@fracturebaandya) reported

    @airtelindia It's finally fixed. Didn't even require a visit, something you guys could do at your end. Baffling that it took you 67 hours to do that, and even more baffling that it took me about 12-13 phone calls following up. Fix your customer service, it wasn't a pleasant experience at all

  • machiskiteeli
    MachisKiTeeli (@machiskiteeli) reported

    @Airtel_Presence @airtelindia I have upgraded my connection from 200 MBPs to 1 GBPS. Having a Airtel black connection, I am a customer for past 3 years and now if I want your box to get replaced you want money as it’s out of warranty. It’s a scam.

  • foxbat_rai
    Leopard (@foxbat_rai) reported

    Airtel airfiber is dead or what in Vadodara? Morning se down hai @airtelindia @Airtel_Presence

  • tulasivenkate10
    tulasi.venkatesh (@tulasivenkate10) reported

    @airtelindia I have taken the Airtel fiber connection with 40 mbps Speed and paid for that 1500 Rs. I am getting 2 mbps speed. The same connection day I have complained about the issues. It is more than 5 days now. Still no response from Airtel. I keep on following up. But no use

  • abhie_in
    Abhishek Singh (@abhie_in) reported

    @airtelindia @Airtel_Presence I paid ₹1,500 on 18 July 2026 for a new Airtel Wi-Fi connection. However, the installation is still pending. No representative is giving me a clear update, and customer support is not responding properly. This is unacceptable.

  • bsouvik7
    Souvik Banerjee (@bsouvik7) reported

    @airtelindia more than 6 hours left, airtel network in our area totally out. Is this the service which you provide to customer?

  • akbarshroff
    akbarshroff (@akbarshroff) reported

    Aroutine eSIMtransfer for Airtel Black connectn turned into weeks of frustration. My wife completed the verification call in India,nobody informd her tht phone needed to remain on Wi-Fi for 6 hours. The transfr failed, leaving phones without service @airtelindia @Airtel_Presence

  • trayambak_y
    トラヤンバック🐅 (@trayambak_y) reported

    Shame on @airtelindia. Charging customers for an "unlimited" data plan while providing no usable internet is nothing short of unacceptable.ur customer support has been utterly disappointing.Fix this immediately #Airtel #NetworkFailure #ConsumerRights