Airtel India outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 11, 12:55 PM GMT+5:30.
- Internet (100%)
The latest reports from users having issues in Sūrat come from postal codes 395007 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Airtel India
Airtel India is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Airtel India outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 3 days ago |
Community Discussion
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Airtel India Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Alok Tiwari (@TheAlokTiwari) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia there is no network in my sim and there has been no response from your team
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Harshad R Thakur (@harshadrthakur) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia @airtelnews have courtesy to call back and solve query of your ONE customer
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@imvickyss (@vickyoberoi689) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia plz upgrade my box to xtreme either degrade it or take it return..plz do whatever possible as its unused by me ...nd I urge not to waste hard earned money from ur customer...
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Pratik Vaghasiya (@V54269596Pratik) reported from Athwa, Gujarat@airtelindia very poor network in surat provide by airtel Taken a charges proper not given proper services and network also not working internet very bad network don’t convert in airtel it’s a request @ITU
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gautam prajapati (@gautam_88) reported from Sūrat, Gujarat@airtelindia My customer id is 3012178661. Two accounts 001 and 002 are attached to it. Want to deactivate 002 account. Please help.
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Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat@Sabyasa48257561 @airtelindia @Airtel_Presence Don't buy any airtel product or service. Donkey customer care support
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ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat@JioCare @reliancejio @airtelindia worst network lose much business because of one way talks from jio. my customer couldnt contact because of not reachable . Thanks to airtel for connecting me thru another number. Port out from jio.
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RAJIV J (@R4JOSH1) reported from Sūrat, Gujarat@airtelindia hi, I am in Surat and experiencing very poor network connection post Tauktea Cyclone. Assume it's a temporary situation and network connection will be restored to pre-Tauktea Cyclone.
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Nitin Kathiriya (@NitinKathiriya5) reported from Sūrat, Gujarat@airtelindia @Airtel_Presence bad service feku airtel frod airtel poor airtel looser airtel time west airtel money lost airtel no one responsible person in airtel
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Mr_Avaiya_ (@14Avaiya) reported from Sūrat, Gujarat@WynkMusic @Airtel_Presence @airtelindia I have change a new hello tune so many times but It can't change, old hello tune can't be replaced by new one, so I am requesting you please solve this problem as soon as possible.
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Deepak Suthar (@DeepakS30521066) reported from Sūrat, Gujarat@ViCustomerCare providing the worst services to your customers.When you not able to provide proper service then why you open the company and now idea,Vodafone both are merge then also not providing service better than you @airtelindia , @reliancejio providing a best services.
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ER VIJAY JAIN (@jainvj_07) reported from Sūrat, GujaratI've ported my SIM from BSNL to Airtel. I've got network on my Airtel SIM, but I'm unable to make calls. Also the class 0 message is poping up like the hell since I inserted SIM Please help me on 8668630171 @airtelindia @VittalGopal @TRAI
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saksham jain (@saksham_4902) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia my number is showing no service since a week I tried to get a new sim for the same number but it is also not working. Your executive here is not ready to help me over this matter!
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@imvickyss (@vickyoberoi689) reported from Sūrat, Gujarat@airtelindia before few months I had bought Airtel internet tv setup box from croma...but I feeling ditched as company had stop this category very soon as it's not working good neither comfortable in browsing..hence they shld help me to change it
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☄⛹ ચોકીદાર વાસુદેવ ⚙ 〽🖖 (@VasudevVyas) reported from Sūrat, Gujarat@JioCare @DoT_India @EngShailesh Bullshit already switch to @airtelindia .. worst speed in jio
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Abbas Khambati 🇮🇳 (@Oye_its_Abbas) reported from Sūrat, Gujarat@VodafoneIN It's been a year I've been complaining about network. I got 27 calls in total and have explained the issue, everyone had the same reply - Technician will be at your place in 3 working days. @airtelindia has a better network coverage and speed in my area
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat@airtelindia what the nonsense customer care support you are providing. Shame on you airtel CEO
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FENIL SHAH (@fforfenil16) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia what airtel doing ?? Not getting sms on time like otp. How worst working
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Pt.Azad (@amit_9426054) reported from Sūrat, Gujarat@ShefVaidya @airtelindia This double standard is the problem.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Dev inder Gandhi (@devgandhi240) reported@Airtel_Presence my all tweets complaints email everything ignored no resolution since last 6 months and more to go yet such a jerk you people are pathetic customer support and more annoying is this @airtelindia stores guys aren’t listening #scamnetwork
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Anonymous (@a_anonymous2318) reportedFor the last 3 months, I've been paying ₹999/month for Crying @airtelindia Postpaid Family Plan in Shakarpur, Delhi NCR, but the service has been extremely disappointing. Despite showing 5G and network bars: ❌Instagram doesn't refresh ❌YouTube keeps buffering ❌Google searche
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Harshal Chauhan (@harshal24haha) reported@airtelindia for the last 3 months I’m facing internet issue on my postpaid number: 7304817558, each time I have to raise a complaint then wait a week for it to be resolved. And again i’ve got the issue, fix you postpaid which you call priority plan. Worst experience
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Neel (@neel0706) reported@airtelindia : pathetic service, customer care not willing to register my complaints today i made 5th consecutive calls, yet no response, router is ,faulty is no one is replacing it, i am raising concerns since last 1-2 years, my only mistake is being with airtel. #airtelSucks
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Sharad Goklani سرحد (@sharadgoklani) reported@airtelindia @airtelcare So even for Airtel Black customers, there’s no human available on 121 to talk!!?? I filed a complaint and it said I can track on Airtel Thanks app. it’s neither visible there, nor is there any IVR option to speak to customer service representative!!
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Iceyy (@C29Krish) reported@airtelindia I have an active ₹379 plan with unlimited 5G, a 5G phone, 5G SIM, and I’m clearly connected to 5G. But for the past 7 days, after 2GB usage, I keep getting capped — even on 5G. No fix.#airtel
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Geo George Valathara (@GmTheoptimizers) reported@airtelindia @airtelnews your service is going from good to worst. There is no resolution in #airteliq services that I have. No response, only hopes. I can't run my campaigns. Requesting you to look into it. Still an @airtelindia fan and share holder.
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Vicky Singh (@vickybharatiya) reported@TelecomTalk Company of absolute scammers @airtelindia is charging more than the billing amount of Airtel Black and closing the complaint without resolution. Airtel wale ab scam karke ARPU badhayege, so never take airtel postpaid. @TRAI Please have a check on them #airtel #ScamWarning #scam
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Aditya Agarwal (@Aditya2000apr) reported@airtelindia @Airtel_Presence Still no reply What the hell are you doing The only response i get from that customer care ai chatbot It says the problem will be solved within 15 days Arey you serious it'll take 15 days to fix my mobile internet Have some shame I've
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Santosh Agrawal (@santgra) reported@Airtel_Presence @airtelindia As an Airtel Black subscriber, I made the apparently unreasonable request of having my fiber connection switched from NAT mode to bridge mode. To Airtel’s credit, the configuration change was completed promptly the very next day. Unfortunately, that seems to be where competence ended. What none of your support personnel, across multiple support tickets and at least three levels of escalation, appear to understand is that when an ONT/router is configured in bridge mode, the subscriber requires PPPoE credentials to actually access the Internet. This is not an exotic networking concept. It is Networking 101. As a result, my broadband connection remains unusable. Since my Airtel TV set-top boxes also depend on this connection, my television services are down as well. My professional work has been impacted, and I have spent days educating your support teams about the basics of the service they are supposed to support. My current ticket number is: 11032477458. Today, two different representatives called to assure me that my issue would be attended to. Having made those assurances, they have now apparently adopted the innovative customer-service strategy of simply not answering calls. At this point, I am seriously considering permanently disconnecting the broadband service and pursuing compensation for the consequential losses I have suffered due to Airtel’s inability to resolve a straightforward technical issue. And finally, a word about the Airtel Thanks app. Calling it “Airtel Thanks” is perhaps the most optimistic branding exercise in telecommunications history. Based on my experience, “Airtel Thankless” would be considerably more accurate.