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Airtel India

Airtel India outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 8, 12:56 PM GMT+5:30.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Sūrat come from postal codes 395007 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Airtel India

Airtel India is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Airtel India outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 4 hours ago
Sūrat Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Sūrat, Gujarat

    @airtelindia @airtelnews upgraded my sim to airtel 4g since 2 days mobile no 7490049344. Not yet 4g activated. Think to port out to other network.

  • rAvIgoLwaLa
    Ravi golwala (@rAvIgoLwaLa) reported from Sūrat, Gujarat

    Hello undefined, with reference to your network complaint for Airtel Number 9**3*1*2, it is taking us more time than what was anticipated to resolve the issue.We will keep you posted on the status. Inconvenience is regretted. @Airtel_Presence @airtelindia @airtelnews @DoT_India

  • 14Avaiya
    Mr_Avaiya_ (@14Avaiya) reported from Sūrat, Gujarat

    @WynkMusic @Airtel_Presence @airtelindia I have change a new hello tune so many times but It can't change, old hello tune can't be replaced by new one, so I am requesting you please solve this problem as soon as possible.

  • bhavin_sutare
    Bhavin Sutare (@bhavin_sutare) reported from Sūrat, Gujarat

    @airtel_dth @airtelindia dth connection is not working form last 3 days and no customer care number are connect with customer care officers plz solve this problem

  • neeleshpithdiya
    Neelesh Pithdiya (@neeleshpithdiya) reported from Sūrat, Gujarat

    Dear, @airtelindia , I have faced network issues on my registered sim from last two days at my place . I can't call or text anyone due to heavy network down ! Do help !

  • ArpitJaroli1
    Arpit (@ArpitJaroli1) reported from Palsāna, Gujarat

    Unable to activate my esim..help @Airtel_Presence @airtelindia

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @DharRenuka @Airtel_Presence @airtelindia Airtel India i have checked foolish team But you check first , i have sent your email screenshot, bill amount, disconnect service message. Don't you see or act like donkey . If you can't solve , then first go to jio center and take training. Nonsense people

  • harshitperiwal1
    Harshit Periwal (@harshitperiwal1) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia I want to port my number in airtel urgently because my current operator is providing worst speed, you know who it is. So please help to port in lockdown.

  • VivekKBothra
    VIVEK BOTHRA (@VivekKBothra) reported from Sūrat, Gujarat

    @airtelindia Internet speed is less than 10kbps. Voice Call interrupt regularly. Network is very weak.

  • AkramShahBJP
    Akram Shah (Hindustani) (@AkramShahBJP) reported from Sūrat, Gujarat

    @AzamHyder @reliancejio @airtelindia @VodafoneIN Right @AzamHyder Sir. Network & net Issue before 15 days. Pls help @VodafoneIN Team.

  • SATISH_SINGHK
    S K SINGH 🚩🚩 (@SATISH_SINGHK) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia Airtel network service quality is very poor. Overall experience is very bad. Need network service quality improvement.

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • ankitmantri3
    Ankit mantri (@ankitmantri3) reported from Sūrat, Gujarat

    @coolestdipak_ @Airtel_Presence @airtelindia Don't buy any airtel product or service. Donkey customer care support

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • Nirmiti16
    Nirmiti (@Nirmiti16) reported from Sūrat, Gujarat

    I got a new wifi connection from airtel and I am utterly disappointed with the customer service already. It's been only one day. What a ****** customer service. Airtel is just behind our money. @airtelindia @Airtel_Presence #Airtel

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence Very poor network at my location. Please improve network.

  • vickyoberoi689
    @imvickyss (@vickyoberoi689) reported from Sūrat, Gujarat

    @airtelindia before few months I had bought Airtel internet tv setup box from croma...but I feeling ditched as company had stop this category very soon as it's not working good neither comfortable in browsing..hence they shld help me to change it

  • IAmKushan
    Kushan Patel (@IAmKushan) reported from Sūrat, Gujarat

    Hey @airtelindia I have recharged digital TV on last October for full 12 months but account is suspended in January only. No help from call center. Feeling cheated.

  • ketan_bagrecha
    ketan bagrecha (@ketan_bagrecha) reported from Athwa, Gujarat

    @airtelindia @Airtel_Presence apart from so many complaints porting out to jio. Many more to be ported soon before validity expires. Improve ur service or else many will be ported soon.

  • MehtaHarsh1997
    Harsh mehta (@MehtaHarsh1997) reported from Sūrat, Gujarat

    @airtelindia @Airtel_Presence need a customer care executive to complaint as can't call the Toll Free number even if I have recharge.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • hrishikeshbhoit
    hrishikeshbhoite (@hrishikeshbhoit) reported

    @airtelindia your customer service is a joke.calling them from last 8 days everyday and everyday they say complaint will be resolved 24hrs.what’s the point of having dedicated team

  • AjAyBaBu_AJ
    Ajay (@AjAyBaBu_AJ) reported

    @airtelindia @Airtel_Presence It’s been 7 days, and my Airtel Xstream Fiber is still not restored. This has been one of the most disappointing customer support experiences I’ve ever had. I’ve followed up countless times, but all I receive is same response with out resolution.

  • Shadrach3110
    Shadrach (@Shadrach3110) reported

    @airtelindia I have been trying to get in touch with your team for over a week now. My internet connection has been down since a week, I've called customer care everyday since a week and everyday they say they will send some technician to get it resolved. Pls look into this

  • imAshokJaipal
    Ashok Jaipal (@imAshokJaipal) reported

    When i contacted 121 of @airtelindia and tried to connect with human, it says that i do not have enough balance, wtf bro? 121 se baat krne ke liye alag se recharge krwana pdta h? i was pissed talking ai agent but when finally was getting connected, then this **** happened.

  • KaniRichh
    Kanishka Richhariya (@KaniRichh) reported

    Dear @airtelindia Here are a few Twitter/X post options you can use 👇 @AirtelIndia Facing continuous network issues in Tejaji Nagar Indore for the past 60 days Raised complaints multiple times with customer care but no resolution yet. Please look into this urgently.

  • RajeshK38661188
    Rajesh Kumar (@RajeshK38661188) reported

    @airtelindia @Airtel_Presence Inspite of so many complaints.....airtel is not able to listen.....thought signals are not there...trai can you please help me

  • i_jayanthd
    Jayanth (@i_jayanthd) reported

    @airtelindia Recently switched to an eSIM on Android. Activation completed within the expected time, but SMS services still haven't started even after 24+ hours.The chatbot says it's activated and asks me to restart the phone, but I've tried multiple times with no luck Need help

  • NikhilPatil60
    Nikhil Patil (@NikhilPatil60) reported

    @airtelindia There is no DG (diesel generator) backup at the Airtel tower in Nandgaon Village, PIN 401501, District Palghar, Maharashtra. Whenever there is a power outage, the mobile network goes down, causing significant inconvenience to residents. Kindly provide DG @DoT_India

  • rajeevm9990
    राजीव त्रिपाठी (@rajeevm9990) reported

    @airtelindia Still the issue is not resolved. For the last 3 days we have been facing the issue continuously. No proper solution given by Airtel how we manage our work life.

  • kamaleshkohli
    Kamalesh Kohli (@kamaleshkohli) reported

    @airtelindia @Airtel_Presence The outage itself is one issue, but the repeated false expectations and lack of honest communication have made the experience far worse. This is extremely frustrating and reflects very poorly on your customer service. (4/4)