Airtel India Outage Report in Santa Cruz, Mumbai Suburban, Maharashtra
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Airtel India
Airtel India is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (51%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Airtel India outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Internet | 5 hours ago |
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Internet | 12 hours ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Himanshu Gupta (@guptahimanshu05) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia your customer service is worst and pathetic . No one pick call and after one hour trying they ll simply disconnect saying we r transferring it call. Airtel DIGITAL TV IS NOT WORKING from morning
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Tanveer Azmi (@futurgenz) reported from Mumbai Suburban, Maharashtra@airtelnews When will the 4g service improve in Mumbai @Airtel_Presence @airtelindia
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Himanshu Gupta (@guptahimanshu05) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia 2/2 After trying one hour two times Customer service says our system is upgrading and ll simply disconnect calls
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Anujeet Ghatak (@anujeet13) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia Your website does not work! Fix it ASAP. I have two Airtel DTH connections and both show very different packs on offer. Pack does not get activated when selected through your website. #poorservice #unhappyCustomer
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Amrut Gupta (@Amrut13550882) reported from Thāne, MaharashtraDear Airtel, what's wrong with ur net Speed day by day, @airtelindia @Airtel_Presence @airtelnews my no-7738932424, I'm facing problem with speed, from last months to till date, I was already complaint, but no use, so u guys make fake promise to the costumers #airtelspeed.
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Sandeep Bangia (@sandeepbangia) reported from Mumbai, Maharashtra@airtelindia Have selected some Channels, but the DTH Set-top box has a mind of its own - selected channels not working, some FTA channels not working . Customer Care numbers not going through. Total chaos !!
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Arun Ramnath (@HybridInvest) reported from Mumbai Suburban, MaharashtraPlease do this as soon as possible. I am ******* bleeding all over the place and @airtelindia won't ******* help me because their network is screwed. I don't know if this message will even go through. .
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NILESH ZODAGE (@Nzodage) reported from Mumbai Suburban, Maharashtra@airtelindia please check you have activated some non-sense pach on my account of INR 3777 please deactivate it or I will discontinue Airtel connection. Customer ID - 3001583833.
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Raghav jha (@ironicallawyer) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia worst service I could expect from Airtel DTH service, I have already selected the channels and submitted it twice by scanning the barcode on 2 Feb, but the plan has not been implemented till now. Customer care service doesn't have any knowledge.
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Sagar Desai (@theSagarDesai) reported from Borivali West, Maharashtra@airtelindia @Airtel_Presence your network really sucks. I am waiting for your network to grow but no use. I've had this now. I am porting out now. I 3 cell phones and I've tried on all but no success.
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BehindTheWickets (@vishalsonwane) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence The least you can do is BLOCK spam calls from property firms. They are as annoying as your (lack of) network. One more day of this and you will go down by one 10 plues years customer.
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Arpit Daga (@arpitdaga69) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence i need to talk to your customer representative... What is this dedication of ₹23 every month.
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Sarvesh Gupte (@guptesarvesh) reported from Mumbai Suburban, Maharashtra@VASHISTHAMOHIT @airtelindia @VodafoneIN Vodafone is bad too! At times no range. #sick
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Anujeet Ghatak (@anujeet13) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia Web portal is glitchy and channel 998 on your service does not work. I am paying for a pack that all of a sudden got inactive today and customer care is as usual clueless #AirtelDTH #Problem #poor #custcare
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manish sinha (@manishs72717745) reported from Mumbai, MaharashtraMr.@airtelindia @Airtel_Presence Why do customer pay for locking from server sidelock inspite of recharge too..#stopfoolingcustomer.
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Ap Gupta (@apgp04) reported from Mumbai Suburban, MaharashtraI face terrible @airtelindia network issues - time to port out !
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Anujeet Ghatak (@anujeet13) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence You are handling the migration to new tariff regime for cable TV by @TRAI really poorly. Facing major issues selecting packs online through the portal. Cust care constantly saying technical problems your end. Stuck in transition without any solution
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Shubham patange (@ShubhamPatange3) reported from Mumbai, Maharashtragetting worst service ever from @Airtel_Presence, @airtelindia @Airtel @TRAI I m trying to connect to customer care from last 12 hours, still its getting busy regarding DTH. The worst service provider is Airtel DTH in India. My customer id is 3017026712
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Vivek Anand Upadhyay (@vivekraj13) reported from Mumbai, Maharashtra@Airtel_Presence @airtelindia sir its now more than a month inam chasing airtel team for poor network and data connectivity. May i know till when team will lookup for N.Action
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गौरव जोशी (@JoshiG4u) reported from Mumbai Suburban, MaharashtraSelected channels on airtel dth and confirmed b4 31st Jan'19. Still it is showing all channels. When I went back to URL it says to select the package again. CC never picking up calls, after 7min of wait call gets disc. I've the screenshot of ref # @Airtel_Presence @airtelindia
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Atul Vyas (@AtulVya13316368) reportedNetwork problem @airtelindia
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Sunil Jakhar (@suniljakhar_07) reportedUpdate: Airtel committed resolution by 02-03-2026 8 PM for Ticket 31-1000011813604. Deadline crossed. Internet still not working. Service down for multiple days. Escalating further if not resolved immediately. @airtelindia @Airtel_Presence #AirtelBlack
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confused twitt-razor (@sankalpgupta) reported@airtelindia @airtelnews @Airtel_Presence need a super urgent technical help...please suggest how should I contact you. Talking to 121 is not helping
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DEEPAK KUMARᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@dk513393) reported@airtelindia @Airtel_Presence @airtelnews kindly arrange to close my wifi connection there is no support providing from telephonic helper and he is wasted my 30 min
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Sanjay Sheel (@SanjaySheel5) reported@airtelindia @Airtel_Presence @airtelnews your employee Priya Sahu is not resolving the issue and also not moving call to senior authority and she is directly rejecting to move could you please take action on this? I just wanted to stop service for OTT in combo
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Mahaveer Prasad (@Mahi_NRI) reported@Airtel_Presence @airtelindia @airtelnews Why it is so difficult to unclaim the claimed offer, I have to change origin country in my phone from India to Europe but it says I need to cancel AppleTV and in iTunes it says cancel with Airtel as it’s the part of my plan. Bu can’t do.
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alone (@thalafanboyy) reportedI wanted to install Airtel wifi for my job purpose and I've reached out to them and paid 1500 also and it's been 4days i didn't get any response from them @airtelindia pathetic behaviour from you. You want money we paid, we want service you didn't provide. Atleast react to this
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OP SRAVANTH YT (@SravanthOp) reported"Hi @Airtel_Presence, I've booked an Airtel Wi-Fi connection, but the installation person isn't picking up my calls and the service is delayed. Can you please look into this and provide an update? Thanks." @airtelindia @airtelnews
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Rakesh Pagar (@RakeshPagar24) reportedThe worst service I have been experiencing since last 3 months from Airtel. The Airtel thanks app even not allowing to raise service request and local engineers are not well supportive. Can someone take accountabilty from Airtel? @airtelindia @airtelnews
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kinshuk Rastogi (@kinshukrastogi) reported@airtelbank @Airtel_Presence @airtelindia Paid LPG via Airtel UPI on Feb 26, money debited but still “In Progress” after 3+ working days. No proper support unless you have an account? Pathetic service & zero accountability. Resolve this ASAP!