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Airtel India

Airtel India outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 13, 3:05 PM GMT+5:30.
  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 16% Phone (16%)
  • 12% Total Blackout (12%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at Airtel India

Airtel India is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Airtel India outage reports came from the following cities: Thāne, and Mumbai.

CityProblem TypeReport Time
Thāne Phone 4 hours ago
Mumbai Phone 10 hours ago
Mumbai Internet 22 hours ago
Mumbai Wi-fi 2 days ago
Mumbai Wi-fi 2 days ago
Thāne Phone 3 days ago

Nearby cities with recent reports

Mumbai

15 recent signals

10 hours ago
Thāne

2 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • akavishu
    vishal vyas (@akavishu) reported from Yashodham, Maharashtra

    @airtelindia @Airtel_Presence #airtelxstreamscam Despite of payment since 40 hrs no activation done. Fed up calling Mumbai customer care are making me fool with different names. Never go for Airtel services no after sales support provided. I feel like a stupid here. 02246056651

  • Suryakant1137
    Suryakant Kadam - सूर्यकांत कदम 🎭 (@Suryakant1137) reported from Mumbai, Maharashtra

    @airtelindia For the last 3 days mobile internet and voice calls are not working properly please help on this Location Sai baba nagar rabale MIDC Navi Mumbai

  • mihirvaze
    Mihir Vaze (@mihirvaze) reported from Yashodham, Maharashtra

    Very bad from @Airtel_Presence @airtelindia I asked a simple bill for the one year payment I made but no resolution in two weeks

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtel_Presence No response to tweets at all Worst servive

  • ShivamT84503546
    Shivam Tripathi (@ShivamT84503546) reported from Mumbai Suburban, Maharashtra

    @airtelindia is there a problem going on with the network?? I can't use my internet properly since morning. Please look into this.

  • bhumika_t
    Bhumika Thakkar (@bhumika_t) reported from Yashodham, Maharashtra

    10 calls in 3 days by @Airtel_Presence @airtelindia just to ask why disconnecting! Arey no one lives there now, nahi chahiye connection! Ajeeb zabardasti hai, customer is saying just disconnect toh sun lo na!

  • alok_am
    Alok (@alok_am) reported from Yashodham, Maharashtra

    @airtelindia @AshwiniVaishnaw The office building in Andheri East which houses 300plus employees facing serious issue of network on Airtel ; when the admin contacted Airtel team the response was this is due to 5G ? Unbelievable a suggestion given was to migrate to another network

  • Nachiket1977
    Nachi (@Nachiket1977) reported from Mumbai Suburban, Maharashtra

    @airtelindia disastrous customer service…. I made a payment erroneously to another number which is liked to my account ….. your team is refusing any such number exists…instead they are blaming me for making the payment…. I need urgent refund! @airtelindia

  • try2xltweets
    Balaji Rajagopalan (@try2xltweets) reported from Thāne, Maharashtra

    @airtelindia tried complaining about the DTH service for over six months. Complaint 78864074 ID. I am an Airtel black customer with 4 lines, bank account, DTH, Broadband. Everything on Airtel. Would you like me to go to #jio ?

  • bhumika_t
    Bhumika Thakkar (@bhumika_t) reported from Yashodham, Maharashtra

    Hi @airtelindia @Airtel_Presence there is no option to deactivate or remove broadband service/account on your app?! No one lives at that place and no internet is being used, all the pending bills before that have been cleared! How can you forcefully keep a customer's account

  • hardeek666
    Hardeek Shah (@hardeek666) reported from Mumbai Suburban, Maharashtra

    7710044411 @airtelindia @Airtel_Presence please help me to get this numbers gallery people are asking for money this is my very old number

  • mituarora
    Mitu Arora (@mituarora) reported from Yashodham, Maharashtra

    @airtelindia @Airtel_Presence do you guys take complaints request seriously, a prepaid sim taken which is not active it's over a week now, every time we try to reach out to customer care we are told request in progress how many days/weeks will it take in today's world.

  • hm2m8
    HM (@hm2m8) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtel_Presence Your “Raise a Complaint” on your app is a complete farce! #Airteldoesnotcare - SR no. COTHR3WST20221218172332 supposedly “incomplete” therefore rejected! 🛑 annoying promo Airtel SMS.

  • vpawanpandey
    PAWAN PANDEY (@vpawanpandey) reported from Mumbai Suburban, Maharashtra

    @airtelindia network shut down in Mira Bhayandar from morning to till time? It's 3rd time in a week? What's going on....

  • 5a564d3a37e8442
    shardul Hinge (@5a564d3a37e8442) reported from Yashodham, Maharashtra

    Internet connection calling related problem in my area kindly solve my problem you are tecnical Team also visited my house and area but no solution @airtelindia @Airtel_Presence @airtelnews

  • aman_dalal_
    Aman (@aman_dalal_) reported from Yashodham, Maharashtra

    @airtelindia best network? Really? Your crap network shows no service for mobile data whenever you’re on call Where is your company living in ? 2010? No doubt jio ruined your business like a boss

  • MrSohailSayyed
    Sohail Sayyed (@MrSohailSayyed) reported from Mumbai Suburban, Maharashtra

    @airtelindia @airtelnews facing lot’s of congestion in #Airtel 4G in my iPhone 11. No proper network connectivity and facing a lot of issue while browsing and in #whatsapp too.

  • BrijmohanJha15
    Brijmohan Jha (@BrijmohanJha15) reported from Mumbai Suburban, Maharashtra

    @airtelindia Hi Hi, I am Brijmohan Jha your customer i want to make request to please change my plan from ₹399 to ₹199 because due to plan of ₹399 i am getting to much Bill, please @airtelindia .

  • Balvant16708017
    Balvant Yadav (@Balvant16708017) reported from Yashodham, Maharashtra

    @airtelindia @Airtel_Presence Hi team , I recharged my DTH of Rs 320 and I got to know that Rs 25 deducted instead of 10 . Kindly check and refund my 15 to my DTH account. Why unnecessary amount deduction happened, This is not acceptable from one of reputed service provider .

  • emkyub
    Malcolm M Master (@emkyub) reported from Yashodham, Maharashtra

    @airtelindia @Airtel_Presence There is zero mobile network in Jio World drive for all Airtel users since the past 1 week. Can someone look into this or is it that we need to switch to Jio to get network here

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Himanshu706310
    HIMANSHU Kumar (@Himanshu706310) reported

    @airtelbank @airtelnews @airtelindia ₹10,000 debited from my Airtel Payments Bank on 10-04-2026 (9:33 AM) at PNB ATM but cash not dispensed (transaction failed). No refund yet & no proper support response. Please resolve ASAP. Txn ID: 560410090416424 ACC NO- xx7840

  • tushar1876684
    Party volunteer (@tushar1876684) reported

    @airtelindia @Airtel_Presence today at least 4 days but no engineer is assigned for iptv installation. I complained on x and mail and called customer care but no issue was solved.

  • PawarOmpra23661
    Omprasad Pawar (@PawarOmpra23661) reported

    @airtelindia @airtelindia No response even after complaint, mail and DM. Very poor customer service. I am facing financial loss due to your team's misinformation. Please take this seriously and resolve immediately.

  • i_upkn
    Indian (@i_upkn) reported

    @airtelindia 4 days of unplanned outage in kanpur since 10 April. Customer care only gives fake 1AM/5PM ETA'S. I pay for 3 connections. This is harassment. Fix now or I will report to TRAI. A/C- Ankit Dixit (9810326496)

  • jayneshpatel
    Jaynesh Patel (@jayneshpatel) reported

    @Airtel_Ug takes unlimited time to issue a new merchant line. Already 2+ months has passed and different people committing it will be delivered today since the application. @airtelindia activates the connection within 2 Hrs. Highly surprised with services. @Airtel_Presence

  • VikrantTambade
    Vikrant Tambade (@VikrantTambade) reported

    @airtelindia We are unable to get network coverage in Bahrain since past one month. No response from your side. No banking OTPs are being received due to this. Tried all the ways suggested by your CS team, no luck.

  • guptha_C
    guptha (@guptha_C) reported

    @airtelindia I converted my prepaid connection to postpaid on 25-Mar. While the conversion is completed, the service request is still shkwing as pending. Because of this, I'm unable to bundle my services under Airtel Black. Requesting support to resolve.

  • m__ashutosh
    ashutosh tomar (@m__ashutosh) reported

    Hi, I’m facing internet issues since Friday in my area. The internet is not working at all. Kindly look into this and resolve it as soon as possible.@Airtel_Presence @airtelindia

  • pranavkirtani
    Pranav kirtani (@pranavkirtani) reported

    Yo .@airtelindia , My wifi is not working at all. The airtel app has no option to raise complaint, what is this?

  • Vinaykumar1258
    Vinaykumar H (@Vinaykumar1258) reported

    Disappointing service from @airtelindia. Paid for a new connection on Wednesday, but 5 days later, I'm still waiting for installation in 560105. Resolve this by EOD or I'm moving to a different provider. @Airtel_Presence #AirtelDown