Airtel India outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 11, 8:37 PM GMT+5:30.
- Internet (38%)
- Phone (21%)
- Total Blackout (20%)
- Wi-fi (16%)
- E-mail (4%)
- TV (2%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Airtel India
Airtel India is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Airtel India outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 15 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
|
Mumbai
|
Phone | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
Nearby cities with recent reports
67 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
-
Saurabhave (@Saurabhave) reported from Mumbai Suburban, MaharashtraIs the Airtel network down... Having problem with connection to the Airtel mobile phone network... @airtelindia
-
Nijam Sayed (@Sayed2Nijam) reported from Yashodham, MaharashtraI was disappointed by the service for walking customers in store and the team is not bothered to respond and there's no priority for customer problems One of the worst stores ever.All the staff are unprofessional no one is co-operative.Pathetic service. @airtelindia
-
Shivam Tripathi (@ShivamT84503546) reported from Mumbai Suburban, Maharashtra@airtelindia is there a problem going on with the network?? I can't use my internet properly since morning. Please look into this.
-
Babasaheb Jadhav (@Babasheb1983) reported from Mumbai Suburban, Maharashtra@airtelindia Worst worst servise given by airtel... Voice quality not good Net speet toooooooooooooo much slow
-
नरेंद्र (@DamaniN1963) reported from Mumbai Suburban, MaharashtraWho will bear cost. It was never been informed while selling the system. So it's cheat by @airtelindia My old system was giving same speed in 4g also. Very sad to know that @airtelindia Is not comfortable. I request @airtelindia to withdraw my all system immediately. Even there
-
Aman (@aman_dalal_) reported from Yashodham, Maharashtra@airtelindia mobile data shows no service whenever I’m on a call Solution ???
-
Jitendra Singh Nangli (@Jitendr97074451) reported from Mumbai Suburban, Maharashtra@airtelindia heaving network problem from last week, please resolve
-
Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence No response to tweets at all Worst servive
-
Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
-
Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence My e sim is not working since 24 hours.I am not able to make calls and use mobile data. No response on complaints.Worst service.Will port to jio after my validity ends surely
-
#TheTeaTotaler ☕☕☕ (@avirup_das) reported from Mumbai Suburban, MaharashtraHey @airtelindia, @Airtel_Presence - I made an advance payment of 12 months for your 300 Mbps Fiber connection in Feb 22, and yet I've been sent a bill 2 months in advance of my plan expiry. On contacting your customer service helpline, I'm receiving incoherent responses.
-
prabhat kumar (@prabhat54726854) reported from Mumbai Suburban, Maharashtra@airtelindia easily the worst customer service
-
VISHAL MISHRA (@VISHALM03036466) reported from Yashodham, Maharashtra@Airtel_Presence @airtelindia very bad experience at Airtel store in Fort Mumbai Mr. Amin Chocolatewala the store manager is not bothered of Prepaid customer,I think this behaviour comes down the line from last 120 days I am facing network problem but none of the delegates turned
-
Durvesh Poshirkar (@DurveshPoshirk2) reported from Mumbai, Maharashtra@airtelindia worst network 4G network work like 2G network
-
Satish Rai (@satishyrai) reported from Yashodham, Maharashtra@airtelindia I am retailer of airtel but our new tm Mr omprakash provide service to my shop from last one month
-
Farooq Abdulla (@merchantfarooq) reported from Mumbai Suburban, MaharashtraI don't like to use your Airtel app and till date I have never received any invoice on my registered email id also. Didn't know @airtelindia @Airtel_Presence hires goons to do recovery for invoice not even delivered to me.
-
Aman (@aman_dalal_) reported from Yashodham, Maharashtra@airtelindia best network? Really? Your crap network shows no service for mobile data whenever you’re on call Where is your company living in ? 2010? No doubt jio ruined your business like a boss
-
Malcolm M Master (@emkyub) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence There is zero mobile network in Jio World drive for all Airtel users since the past 1 week. Can someone look into this or is it that we need to switch to Jio to get network here
-
vivek pandey (@vivekpa55650238) reported from Yashodham, MaharashtraWorst connectivity worse customer service even worse response to complaint utter nonsense. @airtelindia #airtel5gplus #airteltigoesim #Airtel
-
Pulp Saviour...!!! (@PratzMauryaa) reported from Yashodham, Maharashtra@Airtel_Presence @airtelindia inspite of recent recharge why ter is no signal in my Sim???? Customer care is so pathetic...plz try to solve my issue...#airtel
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
-
Pradeep Prakash (@Pradeep_Prakas) reported@airtelindia @Airtel @dth_airtel Its pathetic service. DTH not working from last 12 days. Team told to convert in IPTV, but team is trying to pass the buck saying visit Airtel center. Airtel taking requests which is of no use. None of team member calling has the clarity.
-
Ninad Berry (@ninad__berry10) reportedAbsolutely horrible service @airtelindia, your customer reps tell me almost once every week that it’s a scheduled downtime from your end. Who ******** keeps a scheduled downtime during a World Cup quarterfinal game? Absolutely poor service, not acceptable
-
Iceyy (@C29Krish) reported@airtelindia I have an active ₹379 plan with unlimited 5G, a 5G phone, 5G SIM, and I’m clearly connected to 5G. But for the past 6 days, after 2GB usage, I keep getting capped — even on 5G. No fix.#airtel
-
Dr. Pravin Jain (@drpravinjain) reported@JioCare Hi Vikita, Airtel's "top priority" @airtelindia customer care has left me without internet for 12 days straight. I am completely done with their automated loops. Let’s bypass the corporate neglect—how fast can your team install JioFiber at my location?
-
Kunal Raj (@KunalRa89424441) reported@airtelnews @Airtel_Presence @airtelindia Today it has been 5 days but till now there has been no hearing, such poor service and that too of India's number 1 company, such is the condition that neither any technician comes nor any call case is created but no one comes
-
Kunal Raj (@KunalRa89424441) reported@airtelnews @Airtel_Presence @airtelindia Airtel Airfiber service is so poor that I have visited for the last 4 days and am not getting any service, due to this I disconnected my Airtel Airfiber and broke it. Airtelairfiber no 0625428370115
-
NerdyGeek (@nerdygeek897) reported@airtelindia please cancel my perplexity subscription if active .. i am not able to locate it in my account
-
Nagashreyas S P 🇮🇳 (@shreyassp) reported@airtelindia I want to cancel my perplexity pro subscription which I redeemed last year, but I have forgot which email id I have used, can you help?
-
Sathya (@26Sathya) reported@Airtel_Presence @airtelindia not been looked into issue yet. I have dropped message
-
HariKrishna (@haridevman) reported@airtelindia @Airtel_Presence Reactivated my broadband on your rep's phone confirmation of Rs.1300/month, but got billed Rs.570 + Rs.1645 instead. Raised complaints via email 3 days ago — emails not going through/delayed, not my fault. Already disconnected & kept hardware ready for pickup. Need this fixed — refund + account closure confirmed in writing. Don't mislead customers and make false promises to sell your services. A/C 10101033112402 (AirtelOne) Timeline: - Apr 28, 2026: Raised disconnection request, paid in full. - Rep assured no billing while inactive, reactivate anytime. - Jun 3, 2026: Called to reactivate. First quoted Rs.1645 (vs my original Rs.1300 plan), I declined and asked for permanent disconnection. - Rep called back and confirmed reactivation at Rs.1300. I agreed based on this. - Instead I was billed ~Rs.570 within 10 days, then another Rs.1645. - Emails sent 3 days ago about this are not going through/delayed. - Service already disconnected on my end 3 days ago. Hardware ready for pickup.