Airtel India outages and service status in Santa Cruz, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Airtel India generated 4 outage signals in the last 24 hours around Santa Cruz, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 23, 5:20 PM GMT+5:30.
- Internet (48%)
- Wi-fi (24%)
- Total Blackout (16%)
- Phone (10%)
- TV (2%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 23: Problems at Airtel India
Airtel India is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Airtel India outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 3 hours ago |
|
Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
|
Mumbai
|
Phone | 20 hours ago |
|
Thāne
|
Internet | 1 day ago |
|
Mumbai
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Airtel India Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Nijam Sayed (@Sayed2Nijam) reported from Yashodham, MaharashtraI was disappointed by the service for walking customers in store and the team is not bothered to respond and there's no priority for customer problems One of the worst stores ever.All the staff are unprofessional no one is co-operative.Pathetic service. @airtelindia
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PAWAN PANDEY (@vpawanpandey) reported from Mumbai Suburban, Maharashtra@airtelindia network shut down in Mira Bhayandar from morning to till time? It's 3rd time in a week? What's going on....
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@airtelindia Would appreciate a reply🙏.postpaid sim cards not delivered even after payment made for 6 months. None responding. Please help.
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Abhi अभि (@Abhi_Diwan_Mbai) reported from Mumbai Suburban, Maharashtra@ShivamVahia Does the 5G speeds work when traveling in mumbai western local train line ? Also which is the network Jio or Airtel. @airtelindia @Airtel_Presence network sucks while traveling on mumbai local route.
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Er.S.P.MAURYA (@erspm93) reported from Yashodham, Maharashtra@Airtel_Presence @airtelindia @airtelnews my broadband acc no -20008320550 there is internet issue since last 2 hours pls open a complaint and fix it ASAP. Showing error no internet connection. Try to open complaint on airtel aap but hard luck your chat bot has only genric update
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VISHAL MISHRA (@VISHALM03036466) reported from Yashodham, Maharashtra@Airtel_Presence @airtelindia very bad experience at Airtel store in Fort Mumbai Mr. Amin Chocolatewala the store manager is not bothered of Prepaid customer,I think this behaviour comes down the line from last 120 days I am facing network problem but none of the delegates turned
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Balaji Rajagopalan (@try2xltweets) reported from Thāne, Maharashtra@airtelindia tried complaining about the DTH service for over six months. Complaint 78864074 ID. I am an Airtel black customer with 4 lines, bank account, DTH, Broadband. Everything on Airtel. Would you like me to go to #jio ?
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Ankur Sinha (@AnkurSi07721538) reported from Yashodham, Maharashtra@Airtel_Presence @airtelindia Your network is really pathetic in Malad West region,Mumbai. Unable to hear anything while calling. Please do something
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Shivam Tripathi (@ShivamT84503546) reported from Mumbai Suburban, Maharashtra@airtelindia is there a problem going on with the network?? I can't use my internet properly since morning. Please look into this.
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Brijmohan Jha (@BrijmohanJha15) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia Hi Hi, I am Brijmohan Jha your customer i want to make request to please change my plan from ₹399 to ₹199 because due to plan of ₹399 i am getting to much Bill, please @airtelindia .
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Brijmohan Jha (@BrijmohanJha15) reported from Mumbai Suburban, Maharashtra@airtelindia Hi Hi, I am Brijmohan Jha your customer i want to make request to please change my plan from ₹399 to ₹199 because due to plan of ₹399 i am getting to much Bill, please @airtelindia .
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence No response to tweets at all Worst servive
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Rajat Dangayach (@DangayachRajat) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence 02211507017_dsl Airtel broadband not working from last one week. Complaint raised twice, still no action. Please help in fixing. @yashassvigupta
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Monesh A Mishra (@MMtoursindia) reported from Mumbai Suburban, Maharashtra@airtelindia are there any remote chances of your pathetic services improving in near future?? No calls connected, data is slower than 2G, reply to complaints is at 3G speed and without any hesitation talking about closure of complaint without giving any solution at 5G speed 🤐
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vivek pandey (@vivekpa55650238) reported from Yashodham, MaharashtraWorst connectivity worse customer service even worse response to complaint utter nonsense. @airtelindia #airtel5gplus #airteltigoesim #Airtel
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RatchetIndian (@KoppikerNitish) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence everytime I upgrade my phone which are iPhones they always struggle to register my airtel number for iMessage and FaceTime. What could the issue be ? And finally it registers after like few weeks which is weird but Jio gets registered instantly
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HM (@hm2m8) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence Your “Raise a Complaint” on your app is a complete farce! #Airteldoesnotcare - SR no. COTHR3WST20221218172332 supposedly “incomplete” therefore rejected! 🛑 annoying promo Airtel SMS.
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TheM37Chip (@Ambiguous_Abhi) reported from Thāne, Maharashtra@airtelindia @Airtel_Presence can you help me activate iMessages on my phone? It’s been almost 12 days that I switched to your network and it’s not working. @Apple tried your troubleshooting as well.
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Rahoul (@70mmwithRahoul) reported from Mumbai Suburban, Maharashtra@Airtel_Presence Look at the pathetic condition of this 2 day old camera installation. Is this how work should be done!!!? Airtel Xsafe is a pathetic product and the service is the worst possible @airtelindia I want a REFUND.
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Rajat Dangayach (@DangayachRajat) reported from Yashodham, Maharashtra@Airtel_Presence Adarsh (DELHI NCR - Tele team) is not responding and not calling his supervisor also on call. Absolutely terrible behaviour. @airtelindia @Airtel_Presence
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Aakash Arun (@aawarasoch) reported@Airtel_Presence @airtelindia a few more screenshots and emails are available I thought we would have a conversant resolution
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Jafiee Thind (@JafieeT) reportedPaying for High-Speed Internet, getting ZERO service from @airtelindia @Airtel_Presence ❌ No Wi-Fi working ❌ No technician arriving ❌ Customer care ignoring calls
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ithinkYouKnowMe (@IThink_UNoMe) reported@Airtel_Presence @airtelindia your customer care has started to make more aggressive call for the payaments now could you fix 1 case in 3 months ? @airtelnews #airtel #messi#cjp
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Blue Spirit (@m_goenka) reported@airtelindia taken your 1 GBPS plan and not getting speeds of above 45 mbps. On call with the customer care for the past 12 minutes waiting to be transferred to the tech support team. Downgrading my plan for sure!
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Vidyadhar Patil (@VidyadharHPati1) reported@Airtel_Presence You ******* ******** tell us to @airtelindia Replying only. check our inboxes check my ***! Can't you idiots just resolve the problem within the stipulated timeframe? @TataPlayin
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Ravindra Kishor Lande (@RavindraKLande) reportedSTILL CONNECTION HAS NOT PROVIDED. REQUEST RAISED ON 10th AUG FOR IP TV. WORST CUSTOMER CARE SERVICES I EVER SEEN. TWICE I SETTLED MY ACCOUNT RAISED REQUEST MULTIPLE-TIMES. NO ONE AT AIRTEL WILLING TO PROVIDE TIME BIUND SERVICE. @Airtel_Presence @airtelindia
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Sandip Paul (@sandippaul) reportedFacing horrible network issues with @airtelindia for months now. Raised complaints multiple times, no resolution. Trying to port to @JioCare but Airtel is refusing to release my number. Need immediate escalation. #AirtelSupport #PortabilityDenied
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MilesPointsGuru (@gurumilespoints) reportedAnyone faced this issue? Airtel is unable to latch on to any network in Japan. It shows multiple network when I do the manual network connectivity but it fails to register to any. As a result, the international roaming pack won’t activate and no otps are coming through. @airtelindia @Airtel_Presence interested in helping out?
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Brajesh Bharti (@BrajeshrBharti) reported@airtelindia Hi, We apologize for the inconvenience caused. Your network complaint with reference no 31-1000015830790 has been registered on 22/08/2026 19:40:16. You will receive an update for this complaint by 06/09/2026 19:40:17. To track the status, please visit the Airtel Thanks
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Praveen Singh Rawat (@iampraveen_007) reported@airtelindia 3 WEEKS and still no refund! After rebundling my DTH service, I returned the set-top box to the Airtel team as required. The equipment was collected, but my refund is still pending. How long does Airtel need to return a customer's own money? This is unacceptable.