Airtel India outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 21, 2:05 PM GMT+5:30.
- Internet (51%)
- Wi-fi (17%)
- Total Blackout (15%)
- Phone (14%)
- E-mail (1%)
- TV (1%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Airtel India
Airtel India is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Airtel India outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
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Airtel India Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Rajat Dangayach (@DangayachRajat) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence 02211507017_dsl Airtel broadband not working from last one week. Complaint raised twice, still no action. Please help in fixing. @yashassvigupta
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Ashim Roy (@ashim_ose) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence Inv No.BM2309I004463720 /18.10.2022 Rs 5179.02 A/c No 1036168089 Paid 5180/- 20.10.2022 UTR IDFBH22293497798 Thru Airtel Bank A/c No.AIRT116UEEFTSUBS3, IFSC Code: CITI0000004 on 20.10.22. Services Withdrawn since 01.11.2022. Plz help
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Malcolm M Master (@emkyub) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence There is zero mobile network in Jio World drive for all Airtel users since the past 1 week. Can someone look into this or is it that we need to switch to Jio to get network here
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Human Being (@skalamz) reported from Yashodham, Maharashtra1/2 Dear @airtelindia @Airtel_Presence ,I am using #Airtel service 2004,due to some issues,recharge wasn’t done since August 2022,Gallery Person said, I have to pay Activation Charges of 470+GST n new connection will be postpaid,with min bill of 399+Royalty for old client?
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PRACHI (@PRACHI514545601) reported from Mumbai Suburban, Maharashtra@airtelindia my dth is not working even though it have 1100 balance. And airtel thank app is also not opening so that I can get the customer care number. But my internet is working perfectly. Help
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Nijam Sayed (@Sayed2Nijam) reported from Yashodham, MaharashtraI was disappointed by the service for walking customers in store and the team is not bothered to respond and there's no priority for customer problems One of the worst stores ever.All the staff are unprofessional no one is co-operative.Pathetic service. @airtelindia
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Gaurav Agnihotri (@Gaurav81184) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence Facing a lot of trouble with my Broadband connection .
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Pradeep Khandelwal (@khandelwal_pk) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia trying to reach out inDM but seems they don’t have time to listen .. will post issue here in public, waiting a call from you till then.. bot can’t resolve my issue.
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Mihir Pandya (@mihir_kp) reported from Yashodham, MaharashtraInternet not working since 2pm today @airtelindia @Airtel_Presence please give permanent solution to this problem
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vivek pandey (@vivekpa55650238) reported from Yashodham, MaharashtraWorst connectivity worse customer service even worse response to complaint utter nonsense. @airtelindia #airtel5gplus #airteltigoesim #Airtel
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TheM37Chip (@Ambiguous_Abhi) reported from Thāne, Maharashtra@airtelindia @Airtel_Presence can you help me activate iMessages on my phone? It’s been almost 12 days that I switched to your network and it’s not working. @Apple tried your troubleshooting as well.
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Md Oliullah Abdal (@abdaloliullah) reported from Yashodham, MaharashtraHome broadband is down since yesterday . no help from customer-care till now. @airtelindia
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RAASHUL TANDON (@RaashulTandon) reported from Mumbai Suburban, Maharashtra@airtelindia inspite of activating DND I'm getting zillion calls a day! Network issues haven't been resolved for the past 1 year. Is this a sublime message to port to @reliancejio ?!
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Suryakant Kadam - सूर्यकांत कदम 🎭 (@Suryakant1137) reported from Mumbai, Maharashtra@airtelindia For the last 3 days mobile internet and voice calls are not working properly please help on this Location Sai baba nagar rabale MIDC Navi Mumbai
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Sushan Shetty (@thesushanshetty) reported from Mumbai Suburban, MaharashtraDear @airtelindia @Airtel_Presence No Network on My Phone and any other Airtel Numbers across Mira Bhayandar Area... Is it only us #AirtelDown
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VIVEK NIGAM (@vivek9877) reported from Mumbai Suburban, Maharashtra@airtelindia 24 hour broadband outage isint it to too high? Now even proactive udpates are not coming!! Amidst this you are pushing plan upgrade notifications.
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Mehak Kala (@mehak_kala) reported from Yashodham, MaharashtraIm totally fed up with @airtelindia. Zero service.. just irritate customers with call, zero presence. Fed up of their internet
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V@mumbai (@viviandsilva02) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtelcare3 Waiting at your fort mumbai branch from the past 20 min yet to be served. No one at the front to guide customer's. When asked for the manager was told he/she is busy on a zoom meeting. Very disappointed
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Ankur Sinha (@AnkurSi07721538) reported from Yashodham, Maharashtra@Airtel_Presence @airtelindia Your network is really pathetic in Malad West region,Mumbai. Unable to hear anything while calling. Please do something
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Saurabhave (@Saurabhave) reported from Mumbai Suburban, MaharashtraIs the Airtel network down... Having problem with connection to the Airtel mobile phone network... @airtelindia
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Srinivas Karthik (@PuRi_DePuRi) reportedI mistakenly done recharge for wrong @airtelindia number, i tried to contact that number, but it is in switch off, please look into this and help me @Airtel_Presence @airtelnews
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Pratyaksh Bharadwaj (@pratyakshb95) reported@luckyankit @airtelindia Phone showing 5G is ULI issue currently only samsung shows different icons for 5G rest all UI will show 5G in status bar whether you are connected to 5G or not. Samsung will show black background when connected to 5G and white background when not connected to 5G.
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Kapil Raj (@KapilRaj2304) reportedReally bad experience with @airtelindia @Airtel_Presence has no escalation matrix, no nodal email, and no grievance team; customer care stopped responding in DM after 2 days.
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Pravesh Gour (@praveshgr) reported@Airtel_Presence As checked, Airtel Services are down in your area. The expected time for this to be resolved is 21/4/2026 1:00:00 PM “Once again, your promised service restoration timeline has been missed. Internet is still down and my complaint isn’t even being registered. @airtelindia
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Athul (@Athul9256160347) reported@airtelindia @Airtel_Presence @TRAI Complaint registered (Ref: C5AGD3CHN20260421068045), but resolution given is 06 May. This issue has already occurred 3 times. Unlimited 5G stops working and 4G data gets deducted even on 5G. Need urgent and permanent fix, not delays.
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Wayne (@Master_Wayne007) reportedNo response yet from @airtelindia I’ve been informed my router may be recovered due to inactivity, despite being told earlier that I can reactivate anytime. I am currently away but will be returning next month and intend to continue using the service. @TRAI @DoT_India
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rajput (@rahulsi16405126) reported@airtelindia @Airtel_Presence I recharged my Airtel number (9905030547) with a 5G unlimited plan, but I’m still getting messages that 100% of my data has been used. What kind of issue is this? It’s causing a lot of problems—please fix it.”
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PratPanc (@PratPanc) reportedWhat is wrong with @airtelindia ??? No apps are working on my Airtel Data since yesterday. Even basic apps like Uber, X, Zomato and websites won’t load. And the customer representatives are useless!
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Shri (@shri_1010) reported@Airtel_Presence @airtelindia You responded on 16 Apr but have since gone silent. No replies to DMs or tweets. My primary SIM is dead, and my father is stuck because of your circle bureaucracy. Is this how you treat loyal customers? Please provide a resolution NOW. #Airtel
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Sanoob (@Sanoob1008) reportedHey the update from @airtelindia @airtelcare is that I have to stick with my complaint and wait till 3rd may which is really crazy , I have to wait for 2 weeks for the bill which I have paid and not getting the service, as soon as I am back home I'll end the family plan !!!!!