Airtel India outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 25, 6:50 PM GMT+5:30.
- Internet (47%)
- Wi-fi (20%)
- Phone (16%)
- Total Blackout (14%)
- E-mail (1%)
- TV (1%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Airtel India
Airtel India is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Airtel India outage reports came from the following cities: Mumbai Suburban, Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai Suburban
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 10 hours ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Total Blackout | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 4 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Bhumika Thakkar (@bhumika_t) reported from Yashodham, MaharashtraHi @airtelindia @Airtel_Presence there is no option to deactivate or remove broadband service/account on your app?! No one lives at that place and no internet is being used, all the pending bills before that have been cleared! How can you forcefully keep a customer's account
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence No response to tweets at all Worst servive
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Sanjay Bafna (@SanjayDBafna) reported from Mumbai Suburban, MaharashtraSo #Vodafone Idea @ViCustomerCare won't allow customers to call on any 10 Digit Helpline Numbers including Phone Banking, if they are on Unlimited Calls and Data Pack/plan. However there are no issues with @airtelindia and @_reliancejio That's why Vodafone is losing in India
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Jitendra Singh Nangli (@Jitendr97074451) reported from Mumbai Suburban, Maharashtra@airtelindia heaving network problem from last week, please resolve
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Ganesh Gupta (@roadwayganesh) reported from Thāne, Maharashtra@airtelindia @Airtel_Presence your network of internet sucks from many days what the hell is going on. It’s not making any sense to having such a horrible internet service. I feel I am living in some rural areas due to such kind of network service. Please do something.
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dipakahet (@AhetDipak) reported from Mumbai, Maharashtra@airtelindia I wanted to Port my number to @ViCustomerCare But struggling to generate the UPC. I get everytime a new reason to reject my request. Can you support to I can shift to @ViCustomerCare .
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Raghuveer (@Straying_mind) reported from Mumbai Suburban, Maharashtra@mimansashekhar @airtelindia And more so they have stop responding also. Sad service
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Rajat Dangayach (@DangayachRajat) reported from Yashodham, Maharashtra@Airtel_Presence Adarsh (DELHI NCR - Tele team) is not responding and not calling his supervisor also on call. Absolutely terrible behaviour. @airtelindia @Airtel_Presence
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Satish Rai (@satishyrai) reported from Yashodham, Maharashtra@airtelindia I am retailer of airtel but our new tm Mr omprakash provide service to my shop from last one month
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Kaanisshk mondall (@honestlytruek) reported from Mumbai Suburban, Maharashtra@DoT_India Thanks 🙏 really appreciate. As it’s there . That in dec only 4 times net was not working . Other companies like @airtelindia service is super quick. I have airtel at my office . And no frequent network problem also . @HathwayBrdband has taken customers for granted
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Naresh Soni (@naresh_0402) reported from Mumbai Suburban, Maharashtra@airtelindia pls share the contact details of your Xtreme Fiber Broadband Mumbai Team. The application is not helpful at all. It doesn't work for troubleshooting. @airtelnews.
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, MaharashtraMy service request number 10142070117, it has been more than 7 days internet is not working & service executive is not answering my calls, please let me know when my internet service will be active @airtelindia
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Sujeeth Bharadwaj (@InvincibleSslug) reported from Mumbai Suburban, Maharashtra@airtelindia you guys suck! Trying to connect with you guys for past 1 hr! And I’m unable to connect! Ur wifi aint working fr last 3 hrs! And i get no resolution
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Monesh A Mishra (@MMtoursindia) reported from Mumbai Suburban, Maharashtra@airtelindia are there any remote chances of your pathetic services improving in near future?? No calls connected, data is slower than 2G, reply to complaints is at 3G speed and without any hesitation talking about closure of complaint without giving any solution at 5G speed 🤐
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Balaji Rajagopalan (@try2xltweets) reported from Thāne, Maharashtra@airtelindia tried complaining about the DTH service for over six months. Complaint 78864074 ID. I am an Airtel black customer with 4 lines, bank account, DTH, Broadband. Everything on Airtel. Would you like me to go to #jio ?
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, MaharashtraPathetic brand with poor level of services. Your Xtream fibre keep on disconnecting twice a day. Why are you fooling people around. Cheater brand @airtelindia
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TheM37Chip (@Ambiguous_Abhi) reported from Thāne, Maharashtra@airtelindia @Airtel_Presence can you help me activate iMessages on my phone? It’s been almost 12 days that I switched to your network and it’s not working. @Apple tried your troubleshooting as well.
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Mr Ashar (@DhavalAshar5) reported from Ketkipada, Maharashtra@airtelindia @Airtel_Presence There are too much unplanned internet outage in DB OZONE, Dahisar East, Mumbai any reason for that, is that gonna continue should we switch to another ISP?
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imtiyaz khan (@imtitweet) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence @airtelnews bought a plan with Amazon prime on my prepaid recharge however I am unable to activate the prime membership.. help
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Subash Rajput (@SubashRajput9) reportedReally frustrated with Airtel WiFi service. Facing continuous issues with no proper resolution from your end. Even customer support has been unhelpful and unresponsive. This is not the level of service expected. Please look into this urgently.@airtelindia @bhartiairtelfdn
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Naveen Kannan (@NaveenK67577516) reported@airtelindia @Airtel_Presence DTH website & app are broken, and IVR is looping and frustrated. Trying to remove "Tamil Superstar Plus" for and to move a-la-carte entirely but getting errors. Please call me to fix my plan manually. Cust ID: 3040504137 #AirtelDTH #CustomerService
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S Hari Pillai (@SHariharan15) reported@Airtel_Presence @airtelindia they only show 5g at some places but it's actually 4g running and deducting your data. NSA Disconnected. How to fix this already i registered a complaint via Airtel thanks app... Ticket number : C5QCD3CHN20260424188492 dated 24-apr-2026 14:18
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rakesh Agastya (@Rakeshagastya2) reported@Airtel_Presence @airtelindia Dear airtel....in my area I am not getting internet....if it comes it's very slow I am watching videos in blur quality every day I am raising service request no body cares today also I raised request CAGPS3BLR20260425221410 Please solve my issue
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Ankit SRIVASTAVA (@anku017) reportedDear @airtelindia I am facing issue,as Iwifi is not working since last 4 days and I am complaining everyday but still no one respond. Without solving my issue or wifi connectivity issue your Airtel thanks app showing issue is resolved. Either resolve my issue or i will wut airtel
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Kahaf Khan (@kahafkhan___) reported@Airtel_Presence @airtelindia Still nothing happened what should I do now. do I have to throw your router on the garbage, or you would help me? I waiting for someone will call me and resolve my issue.
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Amit kumar sablok (@amitsablok) reportedJust scrolling the @airtelindia app for airtel black and received a call with in a minute for installation. @reliancejio is not able to send their engineer from last 2 days for service disruption issue. I wish service team have same enthu as sales
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yash raj (@yash619rj) reported@airtelindia @airtelnews @Airtel_Presence your customer support is so pathetic that a simple ask needs 10 calls daily and still stays unresolved. All I want is my connection to be disconnected after this very poor experience and even that's not happening. U r just another scammer
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Hitesh Anchalia (@HiteshAnchalia) reported@airtelindia @PMOIndia airtel gave me a free perplexity pro with my recharge for a year and now they cancelled it with 4 months left. What a poor service and no way to complaint. These big companies are looting customers like this and nobody to listen. If offered give full.
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Shashank Jain (@Thebitterwords2) reported@Airtel_Presence @airtelindia have an active 5G unlimited plan, but it shows that 90% of my data has already been used. How is this possible if the plan is supposed to be unlimited? This feels misleading. Please check and resolve this issue at the earliest. #Airtel #5G