Airtel India outages and service status in Madhupur, Jharkhand

Problems in the last 24 hours in Madhupur, Jharkhand

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Madhupur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Didi (@shagunprakash18) reported 5 minutes ago

  Airtel has charged me incorrectly for claimed rewards. You Customer service is unable to help me. Call immediately to resolve. Spoke to your customer service and he is unable to resolve @airtelindia

• 
  Arokiya (@arokiya_ra80604) reported 8 minutes ago

  @airtelindia I booked Airtel Xstream Fiber, paid the advance, and I’m still waiting for installation. The installation date has been changed multiple times, the technician isn’t responding, and now I’m being told there is a backend issue with no confirmed installation time. I’ve asked the POC to cancel it, but I’m unable to find any proper cancellation journey. When I go to the Chat option in the Airtel app, there are standard issue templates, but there is no option for a new Wi-Fi connection that has been paid for but not yet installed. I assume this is because my profile previously only had mobile services. But now I have ordered and paid for Wi-Fi — so where exactly is the customer journey to raise a complaint or cancel the order before installation? Even when I call customer care, there is no clear language selection before being pushed through the IVR. How are you expecting customers to navigate this if you don't even establish their preferred language first? I genuinely don't understand these user journeys. Please cancel my Wi-Fi order and initiate my refund. I don't want to keep chasing different people for something that should have a straightforward cancellation process.

• 
  தளபதி ΜŞĐ 🄶🅅🄿 (@RathinamGv) reported 8 minutes ago

  @airtelindia worst network 🤬

• 
  राजन मिश्रा | Rajan Mishra (@mrajanraj) reported 13 minutes ago

  @airtelindia @Airtel_Presence @airtelnews Your customer care don't solve issue and close the tickets. Very disappointing. Kindly resolve this issue, it's totally unacceptable as you're charging significantly higher than prepaid and providing worse than prepaid. #Airtel_Postpaid_Scam #Airtel

• 
  CA Utkarsh Mishra (@okayutkarsh) reported 13 minutes ago

  @airtelindia @airtelindia Ihave been trying to call 59059 since then but couldn't do it. I called the customer service and they promised a call back in 4 hours. Didn't receive any call. Called them again after 4 hours and they told me they would arrange a callback for today. 2/4

• 
  Raman Shukla रमन शुक्ला ರಮಣ್ ಶುಕ್ಲಾ (@Ramanras2906) reported 15 minutes ago

  Hii @airtelindia you are worst service provider. Please consider this post as confirmation to disconnect all your services immediately

• 
  Babloo (@idi_nenu) reported 16 minutes ago

  Is moving to postpaid mandated while porting to Airtel from another service provider @airtelindia ? I have been trying for a prepaid Sim since a month now.. but I always get the same answer to take postpaid. Not sure why? Can you confirm please

• 
  Pushpesh Kushwaha (@im_pushpesh) reported 18 minutes ago

  Worst services....it has been more than 24 hours since wifi is not working. Even almost 24 hours since the compliant registered @airtelnews @airtelindia

• 
  Shahbaz Alam (@iamalamshahbaaz) reported 20 minutes ago

  @Airtel_Presence @airtelindia @TRAI The Wi-Fi hasn't been working for the last two days. Every time I try to file a complaint, a chatbot appears and says we are resolving the issue.

• 
  chirag chugh (@chirag210493) reported 29 minutes ago

  @Airtel_Presence @airtelindia wasted my whole Sunday and small issue was not resolved by Airtel.