Airtel India outages and service status in Idukki, Kerala

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rishabh Dhingra (@DhingraRis90895) reported 3 minutes ago

  @airtelindia Paid for a new Airtel DTH connection on 13 May 2026 and it’s been almost a week with no installation yet.Multiple service requests raised, but no proper response.The assigned manager has also been abusive.Request IDs: Q6E4TBR7E5/4510163049 @Airtel_Presence

• 
  bhuvan agarwal (@bhuvan_agarwal) reported 3 minutes ago

  Disappointed with @airtelindia . My 79yr old father is severely ill & confined to bed. His SIM card is damaged, & the store is barely 4km away, yet we are told home service isn't possible. How can a senior citizen get a replacement? Please escalate & help. @Airtel_Presence

• 
  Rizid@ storyteller (@Arijit_1994) reported 9 minutes ago

  @Airtel_Presence @airtelindia. Signal loss. 2.4GHz near router. Slow 5GHz switch — 5GHz slow too. WiFi calling drops mid-call, no audio. Engineer visited — outsource box overloaded. Not my problem. ₹500 for this? Since last year. Zero fix. Ahomgaon, Guwahati. #AirtelGuwahati

• 
  Salil Dhir (@dhir_salil) reported 10 minutes ago

  @airtelindia let me tell you, Ur customer care & after sales services are the worst. I am complaining about the non-working of my airtel black DTH service from last 9 days,every time CCE assures the engineer will visit home Tomorrow, but nice I'm still waiting. Beware Customers.

• 
  Romeo ItIs (@Romeo_ItIs) reported 12 minutes ago

  @airtelindia worst chatbot and ivr system in india for DTH, both keep running in a loop. Can't raise a simple ticket. @Airtel_Presence

• 
  Siddhant (@Sid_Nesarikar) reported 14 minutes ago

  Stayed home and wasted 2 full days because of repeated false commitments from Airtel customer care. Pathetic service & zero accountability after payment is collected. Would honestly recommend Jio over Airtel, at least Jio completes installations the same day. @airtelindia

• 
  Pokemon Warlord (@DebSanjeev) reported 15 minutes ago

  Hey @Airtel_Presence and @airtelindia Your chatbot service is absolutely, heartbreakingly useless on your Airtel thanks app. My data services are down and it is not allowing me to raise a repeat complaint nor does it understand my problem. Please switch back to 90s style caller helpline till you sort this out. Meanwhile I cannot wait till 25th May for my data services to resume ,so please ask someone to contact me urgently. Your app is uselessly wasting my time w.out providing a resolution

• 
  Raj Agrahari (@raj_agrahari_1) reported 16 minutes ago

  @airtelindia @Airtel_Presence Have you checked my account why you charged extra on my Airtel Black account? I have shared the details in your DM. Why just pretending to help people 😠

• 
  Raj Mishra (@RajMishra_26) reported 17 minutes ago

  I am really frustrated with your service and I’ll not pay bill this month.poor pathetic service even after paying so much. Airtel premium support sucks what a joke. So many days has passed but no help this is premium support service? @airtelnews @Airtel_Presence @airtelindia

• 
  1890 (@pateljax18) reported 19 minutes ago

  @airtelindia @Airtel_Presence I regret choosing Airtel SIM. Multiple complaints, same issue, no permanent fix. Only new deadlines and auto-closed complaints. People should check real customer service before buying Airtel.