Airtel India outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- Wi-fi (60%)
- Internet (40%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Airtel India
Airtel India is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Airtel India outage reports came from the following cities: Cochin, and Aluva.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 14 days ago |
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Cochin
|
Wi-fi | 16 days ago |
|
Cochin
|
Internet | 19 days ago |
|
Cochin
|
Internet | 21 days ago |
Community Discussion
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Airtel India Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Sagir (@sagirind) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia Got a duplicate SIM on August 27th from Airtel office at Penta Estate, Janatha Rd, Kathrikadavu, Palarivattom, Kochi, Kerala 682025. This is yet to be activated even after six days!! customer care told that one should visit the same shop again…1/2
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കിളിപോയവൻ 🇺🇦 (@kilipoyavan) reported from Tripunittura, KeralaFull coverage of LTE+ and still not able to get proper network speed... Bad @airtelindia
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@airtelindia Mob.9567226998 Mr.Ealias PS Puthengady house Mulanthuruthy post Ernakulam Dist Pin 682314 Landmark Puthengady cross Network team had visited this location 4 times.but the issue still continuing. I feel I am really cheated. My money is wasted.iam really cheated
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob 7895896682 Puthengady cross Mulanthuruthy Post Ernakulam Pin 682314 Landmark Puthengady Cross. Kerala Respected sir I as a customer of Bharti airtel mobile. I am not getting 2g coverage in ground floor indoor. My phone's signal bar showing Emergency calls
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ShinuAntony (@shinuantonyms) reported from Tripunittura, KeralaThis s so ridiculous that we waiting to so long to solve a problem... @Airtel_Presence @airtelindia
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Shinu Antony (@shinuantonyms) reported from Cochin, KeralaI gt a msg frm @Airtel_Presence after my complaint twt against airtel,that is "Hi Shinu! I'm here 2 assist you. As requested earlier, please walk me through the current situation so that I can look into it immediately. Thanks," I dontget what they meant, @airtelindia @airtelnews
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Akshay (@Akshay36929128) reported from Tripunittura, Kerala@airtelindia poor network speed in a city like kochi. Kerala.
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Anish Jacob Vadakkedath (@ajvassure7) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia Please sort out this issue. I am being asked to pay non-existent bills.
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abhilash 🇮🇳 (@abhilashsnair) reported from Tripunittura, Kerala@airtelindia could you plz help me in disconnect or suspend connection. No option in thanks app and no one in customer care is bringing a solution
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SURAJ SHARMA (@mdsun24) reported from Tengod, Kerala@Airtel_Presence @airtelindia very much annoyed now with airtel internet tv connection issue. It's been a month one after the other issue. Err code CL022 can't play any internet content
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Levi Vaguez (@lvaguez) reported from Tripunittura, KeralaHey @airtelindia You claim to be the fastest network in 28 states and I am sure Kerala is not one of them. Shitty network which is always losing the connection and dead slow. The internet service is pathetic and slow. I had to depend on my WiFi to complete this tweet.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob.8129974302 Alternate mob 9567226998 House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 2g tower location Mankaayi kavala Kandanadu Pin682307 Kerala Respected sir I as a customer of Bharti airtel mobile Kerala. I am facing poor 2g
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Vivek Das (@vdas13) reported from Parūr, Kerala@airtelindia Been 2 months since I raised service issues about bad network coverage inside premises. I have been raising new requests but no updates for any tickets. Pathetic response and service. #AirtelDown
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Reju (@ANT_i_NCUMBENT) reported from Tripunittura, KeralaWhat's with @airtelindia ? Too slow to begin with
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Veneesa Carmel🇮🇳 #RebuildingKerala #🅡🅖➍🅟🅜 (@VenesaHermijil) reported from Tripunittura, KeralaFantastic and prompt service from @airtelindia @Airtel_Presence . I received the refund back in my account. Thanks for restoring my faith in your service.
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Jitender Gupta (@Jitende25382781) reported from Tripunittura, Kerala@airtelindia complained about the network three times but no use....did not expect this from the airtel.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob8078989291 House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Landmark Puthengady Cruz. Kerala Respected sir I as a customer of Bharti airtel mobile. I am facing poor 2g indoor coverage issue in my home. I am not getting proper 2g
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Akshay (@Akshay36929128) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia unfortunately i am unable to contact @AxisBankSupport bank customer care number from my airtel number, 18604195555,18604195555 it says no balance, but i have an active plan.. Help would be apreciated.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Bhuvnesh Mehta (@mehtabhuvnesh01) reportedWorst service! WiFi has been down since this morning. Called customer support 3 times, but no one has shown up yet. Fix it ASAP. @airtelindia @Airtel_Presence
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Ashish Padhyar (@ashish_sena) reported@airtelindia @Airtel_Presence i’ve been trying to get an secondary IP TV connection since last week, however, your Customer Care has no idea. They book it and in turn DTH people call and they cancel the order. Please help
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Akash Prajapati (@Akashp1997) reportedDear @airtelindia @Airtel_Presence, ur executive promised tht if I paid 60% of my outstanding bill, the remaining amount would be waived and my service would be restored. I made payment,but my connection is still suspended Broadband ID: 01130331976_wifi @DoT_India Please look
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Vikrant Singh (@_vikrantsingh) reportedDear @airtelindia, It’s unfortunate that consumers often have to turn to social media just to get issues resolved. Recently, my elderly parents accidentally clicked on not subscribed channels via remote while scrolling them, and the amount was deducted instantly without any OTP or confirmation. When I contacted customer care, they refused to register a complaint and stated that a double-confirmation feature has only been introduced now, effectively dismissing past grievances. I stopped using Airtel in 2017 due to similar service issues, and it seems little has changed. With the Jio-Airtel duopoly, consumers increasingly feel cheated and overcharged. Will pay my bill except this unfair charges.
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Akshay Chaturvedi (@akki4vedi) reported@airtelindia @Airtel_Presence I requested Airtel to share the investigation details and updates through email. That request was also refused. Even today they cannot answer: What is the actual issue? What work has been completed? Why did this happen?
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Shrikant (@Zorba_tha_Budha) reported@Airtel_Presence @airtelindia — This is daylight robbery and I want answers, not another apology template. I pay for a 200 Mbps broadband plan. Since 16th July, I’ve been getting 1 Mbps. When I called customer care, I was told I had “exhausted my monthly data quota” and was sold a ₹300 booster with 500 GB valid till 25th July. Next morning — 1 Mbps again. Your team’s explanation? I apparently consumed 500 GB IN ONE DAY. Let me put that in perspective: 500 GB in a day means downloading roughly 100 full HD movies overnight. I was barely using my PC. This has now happened repeatedly — I’ve been forced to buy THREE boosters just to be able to work from home, and every single morning I’m back to 1 Mbps with the same absurd claim. Not one person at Airtel can explain HOW this data is being consumed. No usage logs. No device-wise breakdown. No investigation. Just the same script on every call: “Sir, please purchase a booster.” This is either a serious billing/metering failure on your network or a deliberate scam to milk customers through boosters. Either way, your customer support is the most pathetic I have ever dealt with — zero knowledge, zero accountability, zero escalation. Here is what I want, in writing: 1A complete usage log proving your 500 GB/day claim 2A refund of all three boosters 3A written explanation of this metering failure If I don’t get this, I’m disconnecting this connection permanently and filing formal complaints with TRAI and the National Consumer Helpline. I’ll also make sure this experience is documented publicly for others considering Airtel broadband. And as I write this — I am STILL getting 1 Mbps. So tell me @airtelindia, what should I do now? Buy another booster?
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Rajat Kumar (@Gautam1Raj) reported@airtelindia My WiFi is down for last three days and every day I’m assigned a new technician who never shows up. If you can’t fix services on time, why’d you even charge late payment fee? And why am I suffering because of your pathetic unprofessional service?
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ARUNAN /ಅರುಣನ್/ அருணன் (@arunan20186) reported@Airtel_Presence Areee oohh mital ji hamara paise lekar service bi Nehi derehe.. aur complaint be registered Nehi karte oh kaya Mittal ji airtel @airtelindia sinking boat #dubnae wala network
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VIKAS MAHESHWARI (@1993VIKASM) reported@airtelindia there is no to low network problem. Please provide the solution as can’t do anything.
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Meenakshi Sharma (@lovely_ms123) reported@airtelindia @Airtel_Presence My Airtel Wi-Fi has been down since morning today. Despite calling customer support multiple times, no technician has turned up. I work from home, and this is seriously affecting my work.Pls stop giving assurances and resolve this issue immediately