Airtel India outages and service status in Cherai, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 11, 7:10 PM GMT+5:30.
- Internet (50%)
- Total Blackout (30%)
- Wi-fi (10%)
- Phone (10%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Cherai, Kerala
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Airtel India
Airtel India is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cherai, Kerala
The most recent Airtel India outage reports came from the following cities: Cochin, and Aluva.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 2 days ago |
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Cochin
|
Internet | 4 days ago |
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Cochin
|
Phone | 4 days ago |
|
Cochin
|
Total Blackout | 7 days ago |
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Cochin
|
Wi-fi | 8 days ago |
|
Cochin
|
Internet | 9 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports Near Cherai, Kerala
Latest outage, problems and issue reports in Cherai and nearby locations:
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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ASHWANI🇮🇳 (@pankajnavy94) reported from Cochin, Kerala@airtelindia @Airtel_Presence Airtel postpaid is trap first they let you in then charge unnecessarily and they didnt not allow us to convert in prepaid or port to other network easily. don't go for postpaid. customer care also not supportive. rates/charges/plans are expensive.
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Rohit Vipin Mathews (@rohitvipin) reported from Udayamperoor, Kerala@airtelindia @airtelnews How hard can the register email be? 1. Call the CC a million times through IVR and it has no options and disconnect 2. Search through the help doc page and not finding anything and nowhere to go from there 3. Email customer care with nothing happening
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ShinuAntony (@shinuantonyms) reported from Cochin, Kerala@Airtel_Presence Why are u people always asking to explain the prob. Am facing a network issue, where ur signals shows that 4G. Please dont ask me again... @Airtel_Presence @airtelindia
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob8078989291 House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Landmark Puthengady Cruz. Kerala Respected sir I as a customer of Bharti airtel mobile. I am facing poor 2g indoor coverage issue in my home. I am not getting proper 2g
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oh, I'd kill for a good coma now (@TeenuVijayan) reported from Tripunittura, Kerala@airtelindia hi new SIM is not getting activated. Can you please help
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ShinuAntony (@shinuantonyms) reported from Tripunittura, KeralaThis s so ridiculous that we waiting to so long to solve a problem... @Airtel_Presence @airtelindia
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ShinuAntony (@shinuantonyms) reported from Cochin, KeralaWhether I use or not ur services, I do have to ur bills, if I am in ur network. Then Y dont u people showing interest to solve our problems. Hiw do I get rid of it, dont know. And also not getting a correct response on from ur end tooo @Airtel_Presence @airtelindia
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Vineeth (@tweet2vineeth) reported from Tripunittura, Kerala@airtelindia your IVR for complainant is just waste of time. I just spent 30mins to see why you deducted my entire balance. But no solution is provided. There is no transaction seen in myairtel app too. #airtel #airtelThanks #tired of this!
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob.8129974302 Alternate mob 9567226998 House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 2g tower location Mankaayi kavala Kandanadu Pin682307 Kerala Respected sir I as a customer of Bharti airtel mobile Kerala. I am facing poor 2g
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob.7356030121 Respected sir I am unable to make or receive calls and unable to send sms in indoor due to poor 2g coverage in my address location. Airtel authorities not providing 2g indoor coverage properly sir. Please help me
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@airtelindia Mob 7356030121 I am really cheated by Airtel. I had checked open network and that app shows excellent coverage in indoor and outdoor. But after start using services I am really shocked. I am really cheated by Airtel. Very bad experience
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Akshay (@Akshay36929128) reported from Tripunittura, Kerala@Airtel_Presence what sh!+ is going with the network.? Can't use data or make a call. Customer care did not help. Area- chittethukara kochi.( infopark ) chirayil road. @airtelindia Facing this issue thrice in a month.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob 7895896682 Puthengady cross Mulanthuruthy Post Ernakulam Pin 682314 Landmark Puthengady Cross. Kerala Respected sir I as a customer of Bharti airtel mobile. I am not getting 2g coverage in ground floor indoor. My phone's signal bar showing Emergency calls
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abhilash 🇮🇳 (@abhilashsnair) reported from Tripunittura, Kerala@airtelindia not even replying to messages. Customer support is the ultimate thing @Airtel_Presence
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Josbin Itty (@JosbinItty) reported from Tripunittura, KeralaAll @Airtel_Presence @airtelindia apps do is give false promises and hopes of getting it fixed. #airtelthanks #service #customerexperience
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JAYAKUMAR A U (@jayakumarau) reported from Tripunittura, KeralaAirtel is cheating. I called customer care to disconnect in July as I already switched provider. They committed will put in safe custody without bill and return later. But they activated connection and calling me day and night to pay the bill. #Airtelbroadband @airtelindia @TRAI
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Rajesh G Kamath (@rajeshGkamath) reported from Cochin, Kerala@Airtel_Presence @Airtel_Presence @airtelindia what's wrong with Airtel network my problem is still not resolved .
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JAYAKUMAR A U (@jayakumarau) reported from Tripunittura, KeralaAirtel don't listen or respond to complaints. That's why decided not come back to Airtel. I raised complaint for plan bill generated when connection was in safe custody. Whenever they calls back I think its regarding complaint. But again calling for bill payment. @airtelindia
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Junjhar singh rajpurohit (@JunjharRajpuro3) reporteddisappointed with Airtel Xstream Fiber service. I applied for a new Wi-Fi connection. During the verification process, I was asked to make payment THREE TIMES due to mistakes from Airtel's side. Even after multiple payments, my refund is still pending. @airtelindia 8295420399
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Maaz Shaikh (@maaz_shaikh001) reported@airtelindia Still my Complaint has not been resolved. Please see the DM which I have sent to you. My mobile number has been fraudently ported out to Airtel from VI without any legitimate documents verification and one unknown person in Jharkhand is using it. Who will respond?
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Naman Lalwani (@naman20071102) reported@gharkekalesh @airtelindia Same issue is with @JioCare Air fiber. Customer care representative just say we are sorry , we are resolving it , our technical team is already solving etc They just need money and later they don't respond
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Sahil Talkar (@SahilTalkar2) reported@gharkekalesh @airtelindia @airtelindia customer care is downright pathetic. Reaching a real person feels like solving a puzzle designed to make you give up. You’re forced through endless IVR menus, and their chatbot is unbelievably dumb and useless when dealing complex issues . They need to improve big
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Shobhit kapil (@kapil_shob79625) reported@gharkekalesh @airtelindia I took airtel 15 days to fix an issue once at my place
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Santosh Agrawal (@santgra) reported@Airtel_Presence @airtelindia As an Airtel Black subscriber, I made the apparently unreasonable request of having my fiber connection switched from NAT mode to bridge mode. To Airtel’s credit, the configuration change was completed promptly the very next day. Unfortunately, that seems to be where competence ended. What none of your support personnel, across multiple support tickets and at least three levels of escalation, appear to understand is that when an ONT/router is configured in bridge mode, the subscriber requires PPPoE credentials to actually access the Internet. This is not an exotic networking concept. It is Networking 101. As a result, my broadband connection remains unusable. Since my Airtel TV set-top boxes also depend on this connection, my television services are down as well. My professional work has been impacted, and I have spent days educating your support teams about the basics of the service they are supposed to support. My current ticket number is: 11032477458. Today, two different representatives called to assure me that my issue would be attended to. Having made those assurances, they have now apparently adopted the innovative customer-service strategy of simply not answering calls. At this point, I am seriously considering permanently disconnecting the broadband service and pursuing compensation for the consequential losses I have suffered due to Airtel’s inability to resolve a straightforward technical issue. And finally, a word about the Airtel Thanks app. Calling it “Airtel Thanks” is perhaps the most optimistic branding exercise in telecommunications history. Based on my experience, “Airtel Thankless” would be considerably more accurate.
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Stalin_Selvam (@mrsss95) reported@airtelindia @Airtel_Presence Extremely disappointed with the support experience. I’m an Airtel Black customer on the ₹912 plan and have been trying to upgrade my plan for over 2 weeks. Every time I attempt to change the plan, the OTP never arrives. I’ve contacted customersu..
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Manak Varma (@manakvarma24) reported@Airtel_Presence My Xstream Fibre was down for 4 days earlier this month and is down again from yesterday, Neighbours in the same society have working connection. Fix this urgently if u cant cancel my connection and procees with refund. @airtelindia
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Dhakad GFX (@DhakadGFX) reportedStill no response from @airtelindia. This is really frustrating. My internet has been down since 12 June, and even after multiple complaints, there is no proper resolution. #AirtelDown #PoorService #AirtelFiber
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Aditya Agarwal (@Aditya2000apr) reported@airtelindia @Airtel_Presence Still no reply What the hell are you doing The only response i get from that customer care ai chatbot It says the problem will be solved within 15 days Arey you serious it'll take 15 days to fix my mobile internet Have some shame I've