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Airtel India

Airtel India outages and service status in Cherai, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Airtel India generated 0 outage signals in the last 24 hours around Cherai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and E-mail.
  • 83% Internet (83%)
  • 17% E-mail (17%)

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Cherai, Kerala

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 20: Problems at Airtel India

Airtel India is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cherai, Kerala

The most recent Airtel India outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 10 days ago
Cochin Internet 20 days ago
Cochin Internet 21 days ago
Cochin Internet 22 days ago
Cochin E-mail 24 days ago
Cochin Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Cherai, Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • nipsinot
    Bestin Thadikulangara (@nipsinot) reported from Edappallitekkumbāgam, Kerala

    This session summary flash message is too annoying when I am under 5G coverage. Dear @airtelindia it's high time you disable this. I don't understand the need for this. Please help me if there's any way I can get rid of this. #5G #Airtel #airtelthanks

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @airtelindia Mob 7895896682 Puthengady cross Mulanthuruthy Post Ernakulam Pin 682314 Landmark Puthengady Cross. Kerala Respected sir I as a customer of Bharti airtel mobile. I am not getting 2g coverage in ground floor indoor. My phone's signal bar showing Emergency calls

  • lvaguez
    Levi Vaguez (@lvaguez) reported from Tripunittura, Kerala

    Hey @airtelindia You claim to be the fastest network in 28 states and I am sure Kerala is not one of them. Shitty network which is always losing the connection and dead slow. The internet service is pathetic and slow. I had to depend on my WiFi to complete this tweet.

  • shinuantonyms
    ShinuAntony (@shinuantonyms) reported from Cochin, Kerala

    Whether I use or not ur services, I do have to ur bills, if I am in ur network. Then Y dont u people showing interest to solve our problems. Hiw do I get rid of it, dont know. And also not getting a correct response on from ur end tooo @Airtel_Presence @airtelindia

  • shinuantonyms
    ShinuAntony (@shinuantonyms) reported from Tripunittura, Kerala

    This s so ridiculous that we waiting to so long to solve a problem... @Airtel_Presence @airtelindia

  • mr_aravindJS
    Aravind (@mr_aravindJS) reported from Tripunittura, Kerala

    The 4g network in kochi is pathetic, is there any way that customers gets refund for the bad service @airtelindia @airtelnews @

  • vaikkakkara
    Ratheesh Ravindran (@vaikkakkara) reported from Edappallitekkumbāgam, Kerala

    @airtelindia ref.. Xstream Fiber A/C 7043121478 connection is down from yesterday morning.. there no response from your team @ Kaloor LFC Road. Pl arrange to restore my connection. Thanks in advance

  • Sriraman2
    Sriraman (@Sriraman2) reported from Aluva, Kerala

    @airtelindia no direct way to contact your support 😡😡😡😡😡😡

  • Akshay36929128
    Akshay (@Akshay36929128) reported from Tripunittura, Kerala

    @Airtel_Presence @airtelindia unfortunately i am unable to contact @AxisBankSupport bank customer care number from my airtel number, 18604195555,18604195555 it says no balance, but i have an active plan.. Help would be apreciated.

  • Akshay36929128
    Akshay (@Akshay36929128) reported from Tripunittura, Kerala

    @airtelindia poor network speed in a city like kochi. Kerala.

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    No action till now , @airtelindia expects me to carry all original documents while traveling. Got 3 calls from Airtel office ... but no resolution. I also missed a idea sim along with this ... I got the new sim in 3 min

  • sagirind
    Sagir (@sagirind) reported from Tripunittura, Kerala

    @Airtel_Presence @airtelindia Got a duplicate SIM on August 27th from Airtel office at Penta Estate, Janatha Rd, Kathrikadavu, Palarivattom, Kochi, Kerala 682025. This is yet to be activated even after six days!! customer care told that one should visit the same shop again…1/2

  • mambrol
    Nijin Mambrol (@mambrol) reported from Tripunittura, Kerala

    @airtelindia I am not getting internet in my new phone , I have a good data pack , Please help @Airtel_Presence

  • Crackpotnajla
    Najla Shaikh (@Crackpotnajla) reported from Tripunittura, Kerala

    Hey @airtelindia please give me good cause why I should not cancel your BB service. Every month I pay 1700 for a 1400 plan.8 of 10 times I have no WiFi. I raise a ticket,ur engg don't respond after the first call. 121 doesn't work cos my reg no is BSNL. When I call from my 1/n

  • Ealias9
    Ealias (@Ealias9) reported from Udayamperoor, Kerala

    @airtelindia Mob 7356030121 I am really cheated by Airtel. I had checked open network and that app shows excellent coverage in indoor and outdoor. But after start using services I am really shocked. I am really cheated by Airtel. Very bad experience

  • abhilashsnair
    abhilash 🇮🇳 (@abhilashsnair) reported from Tripunittura, Kerala

    @airtelindia thanks app is a crap literally. Not even register a support request , disconnection request . This company is not listening to customers , even after migrated to @JioCare I can't process my disconnection. Tried all possible ways , always auto msg templates n replys

  • Ealias9
    Ealias (@Ealias9) reported from Udayamperoor, Kerala

    @airtelindia Mob.7895896682 Alternate mob 7561822320 Respected sir I am unable to use data and call services in home. No indoor coverage. I am facing unable to make or receive calls. Data not connected. I and all the Airtel customers staying this location are facing the issue

  • ajvassure7
    Anish Jacob Vadakkedath (@ajvassure7) reported from Tripunittura, Kerala

    @Airtel_Presence @airtelindia Please sort out this issue. I am being asked to pay non-existent bills.

  • JosbinItty
    Josbin Itty (@JosbinItty) reported from Tripunittura, Kerala

    All @Airtel_Presence @airtelindia apps do is give false promises and hopes of getting it fixed. #airtelthanks #service #customerexperience

  • Jitende25382781
    Jitender Gupta (@Jitende25382781) reported from Tripunittura, Kerala

    @airtelindia complained about the network three times but no use....did not expect this from the airtel.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Ajaypingal
    Introvert🤫 (@Ajaypingal) reported

    All on the same verge. No one is better right now. They are making fool in the name of unlimited 5G. Even they don't have complaint segment for their customers @JioCare @airtelindia @TRAI

  • arc1471
    CuriousInvestor (@arc1471) reported

    without solving , you have cancelled the complaint ? @airtelindia - can you be responsible enough to give service to your existing customers?

  • mamta_kale
    Mamta Painuly Kale (@mamta_kale) reported

    @airtelindia Dear Airtel Customer Care Team, I am extremely disappointed with the quality of service I have received from Airtel. I have been a loyal Airtel customer for several years and have maintained an Airtel Wi-Fi connection along with approximately 4–5 Airtel calling numbers. For the past year, we have been experiencing repeated issues with our internet connection. Despite numerous attempts to contact your representatives, our complaints have not been handled properly. In many instances, our calls have not been answered. When representatives have visited our home, they have simply checked the connection, stated that everything was fine, and left without actually resolving the problem. The situation has now become completely unacceptable. For the past 15 days, our internet connection has been completely non-functional, yet we continue to be charged and are paying a substantial amount to Airtel every month for a service that is not being provided. It is extremely disappointing that, despite being a long-standing customer, I have received neither proper assistance nor a permanent resolution. I strongly object to being charged for a service that has repeatedly failed and, most recently, has been completely unavailable. I therefore demand the following: 1-A detailed review of my service history and previous complaints. 2-A refund/credit for the period during which I have paid for services that were not properly provided, including compensation for the prolonged disruption over the past year. 3- I am more than happy to return your connection, so take it back I expect Airtel to treat this complaint with the seriousness it deserves and provide a written response along with a clear resolution within a reasonable timeframe. If the matter is not resolved promptly, I will be compelled to escalate the complaint through the appropriate consumer grievance channels. I have been a loyal customer for years, but the level of service I am receiving is unacceptable. I expect Airtel to take responsibility and resolve this matter without further delay. Sincerely, Mamta Kale

  • TlzGrace
    Grace Tlz (@TlzGrace) reported

    @airtelindia It's been 20 days since I texted you but I haven't got any response. Your lack of concern and empathy has caused a lot of mental distress and agony that I am on the verge of depression. I spoke to customer care day in and out yet my problems has not been resolved.

  • drshubham_07
    Dr Shubham Kamble (@drshubham_07) reported

    @Airtel_Presence Deadline Day and you’ve ghosted me! I have internal emails proving my missing Fastlane is YOUR backend failure, not my phone. Activating a premium service shouldn't take a consumer court threat, but here we are. Fix it NOW or pay ₹50k. @airtelindia @TRAI

  • _girlwhocode_
    Ashi (@_girlwhocode_) reported

    .@airtelindia .@Airtel_Presence please connect me with customer care support on call.

  • AnubhavTiwary7
    Anubhav (@AnubhavTiwary7) reported

    @airtelindia my airtel mobile network is not working since last 5 hour... what to do?

  • guptgupt
    Gupta (@guptgupt) reported

    Depressed Rahul Baba is depressed #MittalChor @airtelindia can read between the lines. Can he? AIIMS Delhi should not allow a depressed case untreated, on humanitarian grounds. Take help of EliLilly, SunPharma, Merck, Pfizer but help Rahul Baba

  • Riya12096
    Shivam Rathore (@Riya12096) reported

    @Airtel_Presence @airtelindia @TRAI In Firozabad for 4–5 months: 4G shows but no internet, 5G lasts only minutes. Complaints given 15-day timeline then closed without fix. Please resolve this urgently. #AirtelNetworkIssue #Firozabad #worsenetwork ---

  • avinash6292
    Avinash 🇮🇳 (@avinash6292) reported

    @airtelindia @Airtel_Presence @TRAI 2/4 Every time you just give a complaint number and a new resolution date. But the actual problem is still the same. Nothing is improved. Now Airtel is talking about 5G/6G and next generation network, but in rural areas you are not even able to provide proper 4G service.