BSNL

BSNL Outage Report in Hugli, West Bengal

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Hugli, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Hugli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BSNL  Outage Chart in Hugli, West Bengal 01/14/2026 05:00

January 14: Problems at BSNL

BSNL is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  1. Phone (35%)

    Phone (35%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (24%)

    Total Blackout (24%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Hugli, West Bengal

Latest outage, problems and issue reports in Hugli and nearby locations:

  • iakashdas Akash (@iakashdas) reported from Hugli, West Bengal

    @irupamroy @bonysengupta @ViCustomerCare But bsnl network thik noy sob jaygay

  • SSinha0108 Sujit Sinha (@SSinha0108) reported from Kalyani, West Bengal

    @Ashishb4880 Hello Ashish, things is in control now, just some area is still affected by non availability of electricity and no signal in Airtel/Vodafone/BSNL only jio is working, but now I can see airtel is trying hard to fix it and i can see network sometimes, I hope your relative are safe.

  • kinganupamdutta Anupam Dutta (@kinganupamdutta) reported from Kalyani, West Bengal

    longitude and latitude of the second BSNL tower which is little far from my house is approximately 22°59′41″N 88°29′13″E (All longitude and latitude values are taken from Google Earth) Even though this distance is very short I am not getting proper HSPA+ or HSPA signal constantly

  • sayan059 SAYAN ROY (@sayan059) reported from Hugli, West Bengal

    @narendramodi @AshwiniVaishnaw I am from WB. I am proud by Modi Govt Bsnl internet gateway extension from Chennai to Port Blair & Agartala to Cox Bazar. But no improvement in West Bengal. We need Chennai to Kolkata gateway by submarine cable for bharatnet . Plz help us.

  • kinganupamdutta Anupam Dutta (@kinganupamdutta) reported from Kalyani, West Bengal

    There are two BSNL towers located within about one to two kilometres from my house, despite the two towers being so close, I am not getting 3G signal properly. Totally three BSNL SIM cards are active in my house. #BSNL #improvements

  • kinganupamdutta Anupam Dutta (@kinganupamdutta) reported from Kalyani, West Bengal

    @BSNLCorporate @BSNL_KOTD Hello BSNL, at first I want to inform you that I am a BSNL customer and I knew that BSNL is a govt company of our country, I want this company to improve as soon as possible and improve its service. Currently I am a customer of BSNL Kolkata circle.

  • sayan059 SAYAN ROY (@sayan059) reported from Hugli, West Bengal

    @narendramodi @AshwiniVaishnaw I am from WB. I am proud by Modi Govt Bsnl internet gateway extension from Chennai to Port Blair & Agartala to Cox Bazar. But no improvement in West Bengal. We need Chennai to Kolkata gateway by submarine cable for bharatnet . Plz help us.

  • aslam3297 Mir Md Aslam (@aslam3297) reported from Hugli, West Bengal

    Its been 12 hours since we have no network in our Babnan Bazar-Dadpur- Hooghly area . We had faced same problem last month and just in 1 month facing same problem ! BSNL please my humble request please make a permanent solution 🙏

  • kinganupamdutta Anupam Dutta (@kinganupamdutta) reported from Kalyani, West Bengal

    @BSNLCorporate Please do your best. And if you need more information please free to contact me. The people like me is always available to help BSNL for improvement. But, yes please solve my problem as soon as possible.

  • arun_bagchi3 Arun Bagchi (@arun_bagchi3) reported from Hugli, West Bengal

    BSNL network is very poor at Guptipara,Hooghly.W.B area @rsprasad ji. I wonder if any authority is in work to rectify.Very now and then BSNL network goes off. Please help us. Thanks & Regards.

  • ShushovanDas shushovan das (@ShushovanDas) reported from Chandannagar, West Bengal

    @BSNL_KOTD Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help

  • sayan059 SAYAN ROY (@sayan059) reported from Hugli, West Bengal

    @AshwiniVaishnaw @narendramodi I am from WB. I am proud by Modi Govt Bsnl internet gateway extension from Chennai to Port Blair & Agartala to Cox Bazar. But no improvement in West Bengal. We need Chennai to Kolkata gateway by submarine cable for bharatnet . Plz help us.

  • sayan059 SAYAN ROY (@sayan059) reported from Hugli, West Bengal

    @AshwiniVaishnaw I am from WB. I am proud by Modi Govt Bsnl internet gateway extension from Chennai to Port Blair & Agartala to Cox Bazar. But no improvement in West Bengal. We need Chennai to Kolkata gateway by submarine cable for bharatnet . Plz help us.

  • RajaJoddar Raja Joddar (@RajaJoddar) reported from Bijpul, West Bengal

    @BSNLCorporate @BSNL_KOTD in our area bsnl network totally off since 2days, showing emergency calls only, no data & call can be done. Pls look into this matter and solve as soon as possible. No: 7890875836 Docket No 1F04328427 @TRAI @DoT_India @rsprasad

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • susant_skp Susant (@susant_skp) reported

    @BSNL_OR Such a pathetic service BSNL have!! When BSNL will get better? I can't even play a video in 480p resolution from afternoon time, how do I do my work? How many more days you guys need to solve this, it's been a year? Why should I pay such internet bill.

  • rakeshranjans3 R_Rakesh (@rakeshranjans3) reported

    @soamjena In Nayapalli only bsnl fiber is available. No other fiber service provider available here. Not even Jio fiber. But they will occur this area soon.

  • RahulRahul7374 Rahul (@RahulRahul7374) reported

    @BSNLCorporate @BSNLCorporate see idea recently reduced its validity from 28 to 14 days in 49rs pack & airtel also increased the prices, plz I beg u BSNL never ever change ur 94rs pack as it gives 90 days validity(almost 6x)

  • shihabalayan Shihab Alayan (@shihabalayan) reported

    @BSNLCorporate Nothing happens after this acknowledgement. BSNL investment on its customer care needs to be revisited. Are there any customer complaints they ever solved or took ownership to solve. I am so sick and tired talking to your customer care.

  • Jinu_twts Jinu (@Jinu_twts) reported

    @Abhishe67724020 @sunnyopen @SpiritOfCongres Ha ha bad example Opening up an industry never makes a PublicCompany private. It just means a private company can now do the same business For eg. Imagine BSNL is the sole NetworkProvider in the country. Opening the industry means companies like Jio can now do the same business

  • AbheerAmit Amit Abheer (@AbheerAmit) reported

    I was trying contacting BSNL via call and twitter, also tagged the sleeping (watch)DOG TRAI regarding Porting msg block issue but all are eating, drinking and sleeping in their own way. Shame on you @BSNL_UPE @BSNLCorporate @TRAI

  • sanjaydessai Sanjay Dessai (@sanjaydessai) reported from Dramapur, Goa

    I am using 2 official (08322865210 & 08322865774) and 2 personal( 08322663665 & 08322715606) BSNL Land line and Broadbad. Last 15 days service is irregular and customer care is missing @BSNLCorporate

  • Jinu_twts Jinu (@Jinu_twts) reported

    @Abhishe67724020 @sunnyopen @SpiritOfCongres Ha ha bad example. Opening up an industry never makes a public company private. It just means a private company can be setup doing the same business. For eg. Imagine BSNL is the sole network provider in the country. (1/2)

  • viwa1207 Vikram Wagh (@viwa1207) reported

    @HathwayBrdband All is fake. Very bad service. Don't go for hathway at any cost. Those who already have a connection please switch to airtel/tata/bsnl FTTH. Very good uninterrupted connection at same price.

  • viwa1207 Vikram Wagh (@viwa1207) reported

    @HathwayBrdband All is fake. Very bad service. Don't go for hathway at any cost. Those who already have a connection please switch to airtel/tata/bsnl FTTH. Very good uninterrupted connection at same price.