BSNL

BSNL Outage Report in Hugli, West Bengal

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Hugli, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Hugli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BSNL  Outage Chart in Hugli, West Bengal 01/22/2026 22:00

January 22: Problems at BSNL

BSNL is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  1. Phone (35%)

    Phone (35%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (24%)

    Total Blackout (24%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Hugli, West Bengal

Latest outage, problems and issue reports in Hugli and nearby locations:

  • sayan059 SAYAN ROY (@sayan059) reported from Hugli, West Bengal

    @AshwiniVaishnaw @narendramodi I am from WB. I am proud by Modi Govt Bsnl internet gateway extension from Chennai to Port Blair & Agartala to Cox Bazar. But no improvement in West Bengal. We need Chennai to Kolkata gateway by submarine cable for bharatnet . Plz help us.

  • sayan059 SAYAN ROY (@sayan059) reported from Hugli, West Bengal

    @narendramodi @AshwiniVaishnaw I am from WB. I am proud by Modi Govt Bsnl internet gateway extension from Chennai to Port Blair & Agartala to Cox Bazar. But no improvement in West Bengal. We need Chennai to Kolkata gateway by submarine cable for bharatnet . Plz help us.

  • ShushovanDas shushovan das (@ShushovanDas) reported from Chandannagar, West Bengal

    @BSNL_KOTD Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help

  • aslam3297 Mir Md Aslam (@aslam3297) reported from Hugli, West Bengal

    Its been 12 hours since we have no network in our Babnan Bazar-Dadpur- Hooghly area . We had faced same problem last month and just in 1 month facing same problem ! BSNL please my humble request please make a permanent solution 🙏

  • arun_bagchi3 Arun Bagchi (@arun_bagchi3) reported from Hugli, West Bengal

    BSNL network is very poor at Guptipara,Hooghly.W.B area @rsprasad ji. I wonder if any authority is in work to rectify.Very now and then BSNL network goes off. Please help us. Thanks & Regards.

  • kinganupamdutta Anupam Dutta (@kinganupamdutta) reported from Kalyani, West Bengal

    @BSNLCorporate @BSNL_KOTD Hello BSNL, at first I want to inform you that I am a BSNL customer and I knew that BSNL is a govt company of our country, I want this company to improve as soon as possible and improve its service. Currently I am a customer of BSNL Kolkata circle.

  • SSinha0108 Sujit Sinha (@SSinha0108) reported from Kalyani, West Bengal

    @Ashishb4880 Hello Ashish, things is in control now, just some area is still affected by non availability of electricity and no signal in Airtel/Vodafone/BSNL only jio is working, but now I can see airtel is trying hard to fix it and i can see network sometimes, I hope your relative are safe.

  • kinganupamdutta Anupam Dutta (@kinganupamdutta) reported from Kalyani, West Bengal

    There are two BSNL towers located within about one to two kilometres from my house, despite the two towers being so close, I am not getting 3G signal properly. Totally three BSNL SIM cards are active in my house. #BSNL #improvements

  • sayan059 SAYAN ROY (@sayan059) reported from Hugli, West Bengal

    @AshwiniVaishnaw I am from WB. I am proud by Modi Govt Bsnl internet gateway extension from Chennai to Port Blair & Agartala to Cox Bazar. But no improvement in West Bengal. We need Chennai to Kolkata gateway by submarine cable for bharatnet . Plz help us.

  • RajaJoddar Raja Joddar (@RajaJoddar) reported from Bijpul, West Bengal

    @BSNLCorporate @BSNL_KOTD in our area bsnl network totally off since 2days, showing emergency calls only, no data & call can be done. Pls look into this matter and solve as soon as possible. No: 7890875836 Docket No 1F04328427 @TRAI @DoT_India @rsprasad

  • sayan059 SAYAN ROY (@sayan059) reported from Hugli, West Bengal

    @narendramodi @AshwiniVaishnaw I am from WB. I am proud by Modi Govt Bsnl internet gateway extension from Chennai to Port Blair & Agartala to Cox Bazar. But no improvement in West Bengal. We need Chennai to Kolkata gateway by submarine cable for bharatnet . Plz help us.

  • kinganupamdutta Anupam Dutta (@kinganupamdutta) reported from Kalyani, West Bengal

    @BSNLCorporate Please do your best. And if you need more information please free to contact me. The people like me is always available to help BSNL for improvement. But, yes please solve my problem as soon as possible.

  • iakashdas Akash (@iakashdas) reported from Hugli, West Bengal

    @irupamroy @bonysengupta @ViCustomerCare But bsnl network thik noy sob jaygay

  • kinganupamdutta Anupam Dutta (@kinganupamdutta) reported from Kalyani, West Bengal

    longitude and latitude of the second BSNL tower which is little far from my house is approximately 22°59′41″N 88°29′13″E (All longitude and latitude values are taken from Google Earth) Even though this distance is very short I am not getting proper HSPA+ or HSPA signal constantly

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Susovansaha2003 Susovan Kumar Saha (@Susovansaha2003) reported

    @BSNLCorporate Facing a critical issue on my BSNL connection: Outgoing calls/Data are working, but ALL Incoming Calls fail. Service was recently recharged. This is a routing/backend error. Please resolve URGENTLY. Details in DM. #BSNL #BSNLService #ConsumerComplaint

  • rushikudal RUSHI KUDAL (@rushikudal) reported

    @JM_Scindia Congratulations on bringing @Starlink to India sir, Would like to suggest the revival of BSNL dealers with this deal In older days BSNL Dealership was a good source of income, in the same sence older @BSNLCorporate dealers can service with starlink dealership

  • ajeetsi04694181 ajeetsingh (@ajeetsi04694181) reported

    @bsnl_care All state BSNL volte not working at this tirumala Tirupati only 4g incoming call only 2g shift

  • LakhvinderKaus2 Lakhvinder Kaushik (@LakhvinderKaus2) reported

    Dear @BSNLCorporate, Kindly create an *official WhatsApp Channel* for updates. Many #BSNL users across India don’t use X (Twitter), but almost everyone uses #WhatsApp. A channel will help customers stay informed easily. Please consider it for better communication. Thank you

  • vinodsajnani Vinod Sajnani 🇮🇳 (@vinodsajnani) reported

    @BSNL_GJ @AshwiniVaishnaw I went to a BSNL CSC to convert my SIM to eSIM on 8th. I was surprised to find that BSNL app server was down since 1st Dec. Even today, there is no progress. The officer said that it's nation wide breakdown and don't know when it will be operational.

  • kchdry 1kchoudhury (@kchdry) reported

    @BSNLCorporate Urgent Complaint – International Roaming Not Working in New York Despite Payment We are currently in New York, USA, and our BSNL international roaming is not working, even though I have completed the required payment and activated the service as instructed by you

  • kchdry 1kchoudhury (@kchdry) reported

    After reaching New York, I found that the roaming service cannot be activated because T-Mobile has reportedly stopped its roaming connectivity with BSNL. As a result, I am unable to receive calls, SMS, or use mobile data, which is causing serious inconvenience.

  • Bhavsar304 Bhavsar 304 (@Bhavsar304) reported

    @DoT_India That means efforts to improve BSNL network is not sufficient. Main culprit for the same is @DoT_India and @JM_Scindia . Needs to at least double the number of BTS to improve network and market share of BSNL.

  • Monazir_a Monazir (@Monazir_a) reported

    While I had applied for a BSNL connection, the installation was never carried out at my premises. No BSNL services were ever delivered or used under the above account. It appears that your team created this billing account before installation, which is not the correct process.

  • Anuragsingh0050 Thakur. Anurag Singh (@Anuragsingh0050) reported

    @BSNLCorporate @bsnl_care my number is 7599342159 @BSNLUPWEST using since 2010. Upgrade 4G SIM two times but unable to access existing BSNL's 4G network. Kindly activate 4G / 5G services on my number.