Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: transactions, mobile app and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Unnāo, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Unnāo, Uttar Pradesh
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Unnāo, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at Paytm
Paytm is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Unnāo, Uttar Pradesh
Latest outage, problems and issue reports in Unnāo and nearby locations:
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PARAS MISHRA (@1920Mishraparas) reported from Kanpur, Uttar Pradesh@Paytm i was apply bike insurance for paytm app but till now policy can't issue pl issue my policy
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Amrendra Nigam (@AmrendraNigam1) reported from Unnāo, Uttar PradeshDear @HDFC_Bank facing some problem in transaction from Paytm Kindly resolve @Paytmcare
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Chowkidar Vikram Singh (@Vksingh___) reported from Kanpur, Uttar Pradesh@Paytmcare My paytm account is blocked , without any specific known reason to me ,will any one help me to get out from this problem.I will be very thankful towards paytm team.
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AMIT KUMAR (@amitflysky) reported from Kanpur, Uttar Pradesh@Paytmcare very poor services coustmer care not provided proper solution shame on Paytm service
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amitsingh (@9533805746) reported from Kanpur, Uttar Pradesh@Paytm dear Paytm team need stop & close the my Paytm postpaid account. I have given request to you before two month ago.. But still not get any response from you. Pls resolve the issue immediately.
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Siddharth Singh (@CddharthSingh) reported from Kanpur, Uttar Pradesh@GooglePayIndia I bought gift card from @Paytm When I tried redeeming it, it said there's issue with my profile. Contacted support. Was asked to provide some docs in one form. After uploading docs, support is not responding. It's been more than 3wk now. Case ID [3-6460000032509]
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Rizwan Ahmad (@rizwanahmad700) reported from Kanpur, Uttar Pradesh@Paytmcare not able to access Paytm application on iPhone XR unexpected shut down of application
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Rohitash Singh (@singh_npti1545) reported from Kanpur, Uttar PradeshSo the promise of fast settlement is just a fake promise to lure the users. Got response from @Paytmcare that it will take 2 working days to settle. @vijayshekhar whats your stand on this. @RBI have a look into this
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shivam thakur (@annuthakur1994) reported from Kanpur, Uttar PradeshDear @Paytm @Paytmcare @PaytmBank team, I have tried a lot but cannot login to my profile. Kindly help with an update at the earliest.
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kanpuriya B#@ukal (@AryanFan08) reported from Kanpur, Uttar Pradesh@Paytm what kind of service am i having... Just cant send money to my account from paytm wallet ?? Whyyyyy ???
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N@#$R (@NikhilR90350559) reported from Kanpur, Uttar Pradesh@Paytm I am try to complete my paytm wallet kyc through your KYC point at mangala telecom, panki road kalyanpur, kanpur from last 15 days but after taking biometric process not completed. So I go with help section in paytm app here also I submitted my AADHAR, PAN and pohto photo
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Alankar Singh (@alankarster) reported from Kanpur, Uttar Pradesh@Paytm @Paytmcare All of sudden even after timely payments my paytm postpaid account stopped working. It's really embarrassing and disheartening. Please start my paytm postpaid account.
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Waiwswat Singh Maunas (@Mighty_Seep) reported from Kanpur, Uttar Pradesh@Paytmcare I'm facing some issues in the amount settlement to my bank account. Please connect me with a support executive.
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Gaurav Singh (@AjayFan08) reported from Kanpur, Uttar PradeshHey @Paytm i have some issue with my mobile no. Which i lost and i did file a complain on your application but still no response. My reference no is 148801599. Please help its been three weeks now. I have my money on that id with that number.
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dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh@RazorpayCare Bycott @RazorpayCare for poor customer support system generate request many times for call back but No response from razorpay Use @Paytm for best and fast service
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Rajat (@rajatshanu64) reported from Kanpur, Uttar Pradeshi bought surya led bulb from the @PaytmMall and two of them is not working anymore even before a year and now where do i go to claim warranty @surya_roshni @Paytm
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Vishal Agarwal (@VishalA59456201) reported from Kanpur, Uttar PradeshPaytm is getting lazy day by day. Please solve our issue as we have been trying from 5 days, this is actually very necessary for us. @Paytm @Paytmcare
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Ashu Tiwari (@Ashupagli) reported from Kanpur, Uttar PradeshWorst Service always by paytm for his customers. I tried remove my 2nd no. From notification last 2months. But after 2-3 mails it’s not removed till now. @Paytm @Paytmcare @PaytmBank
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kanpuriya B#@ukal (@AryanFan08) reported from Kanpur, Uttar Pradesh@Paytm i have a question... Why i am not able to send money to my own account after adding that money into my paytm wallet .. ?? Its frustrating i need it in my account for EMI but i am not able to... Help me in that @PaytmMoney
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RAJESH MAHAPATRA (@MahapatrRajesh) reported from Kanpur, Uttar Pradesh@Paytm @Paytmcare I want to change my number for my Paytm account but it's now getting changes and showing error as account already exist with new number. Kindly help me to merge the account so that I can use your service.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported@Paytm @SpiceJet Update on my complaint (AirSewa: HT720531) SpiceJet confirms refund was already processed on 29 Apr to AIR IQ (Paytm partner). Yet I have NOT received my money. Why is Paytm holding customer refunds? Resolve immediately. #RefundDelay #Paytm
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Ravi singh (@BuntyAthsolia) reported@Paytm I'm unable to check my my FD balance from 2 days now it always shows currently facing issues in loading your FD balance
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Dark horse (@BarotKaush54950) reportedI have not received any direct message. Why @Paytmcare is hesitant providing customer support number.
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Sanketparekh (@Sanketp42914175) reportedHi @Paytm @Paytmcare Facing an issue with payments on low internet. The app doesn’t show any warning, and transactions stay in “processing” for long. I retried thinking it failed, but both payments got completed (duplicate payment).
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Chanoo (@Abhishe96549233) reportedThey will make you wait 15 days saying it will be resolved and then they want help with resolution and will neither reply to your message and the tickets to will be closed giving irrelevant reasons. Prefer @PhonePe @Paytm but avoid using @MobiKwik guys
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Ketan Mehra (@ketanmehra05) reported@Paytmcare Please help in this. I have been struggling to get my refund from last 45days but either they aren’t responding or giving new excuses. Is it so difficult to get refund of a cancelled flight? Instead of giving damages, they aren’t even giving original refund. @DGCAIndia @RamMNK
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Sahdeo Tripathi (@tripathi_sahdeo) reported@Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu
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Kiran Kumar Reddy Pilla (@Kirankumar97051) reported@Paytmcare @Paytmcare your dm's are not working that much good.
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Navneet (@Navalneet) reported@Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds
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Zikmaru (@tholaimata) reported@Paytmcare I’ve sent a DM regarding restricted access to my account. Please check and assist.