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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 20: Problems at Paytm

Paytm is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kanpur, Uttar Pradesh

Latest outage, problems and issue reports in Kanpur and nearby locations:

  • Mighty_Seep
    Waiwswat Singh Maunas (@Mighty_Seep) reported from Kanpur, Uttar Pradesh

    @Paytmcare I'm facing some issues in the amount settlement to my bank account. Please connect me with a support executive.

  • Mighty_Seep
    Waiwswat Singh Maunas (@Mighty_Seep) reported from Kanpur, Uttar Pradesh

    @PaytmBusiness @Paytm @Paytmcare amount settlement is pending in my bank account since yesterday. All transactions done through paytm soundbox have been settled already, except one. Kindly resolve this issue on immediate basis.

  • Vksingh___
    Chowkidar Vikram Singh (@Vksingh___) reported from Kanpur, Uttar Pradesh

    @Paytmcare My paytm account is blocked , without any specific known reason to me ,will any one help me to get out from this problem.I will be very thankful towards paytm team.

  • 1920Mishraparas
    PARAS MISHRA (@1920Mishraparas) reported from Kanpur, Uttar Pradesh

    @Paytm i was apply bike insurance for paytm app but till now policy can't issue pl issue my policy

  • ANKIT240594
    Ankit Srivastava (@ANKIT240594) reported from Kanpur, Uttar Pradesh

    therewas not enough balance in paytmwallet but while doing this tans. therewas an error of unsuccessful transaction due to connectivity bt @AxisBank is saying that amt has been done and amt is credited to the desired account& @Paytm is saying that amount is notcredited to wallet

  • Ashupagli
    Ashu Tiwari (@Ashupagli) reported from Kanpur, Uttar Pradesh

    Worst Service always by paytm for his customers. I tried remove my 2nd no. From notification last 2months. But after 2-3 mails it’s not removed till now. @Paytm @Paytmcare @PaytmBank

  • AmrendraNigam1
    Amrendra Nigam (@AmrendraNigam1) reported from Unnāo, Uttar Pradesh

    Dear @HDFC_Bank facing some problem in transaction from Paytm Kindly resolve @Paytmcare

  • viveksaxenaknp
    VIVEK KUMAR SAXENA (@viveksaxenaknp) reported from Kanpur, Uttar Pradesh

    @Paytmcare @Paytm Sir, my Paytm postpaid a/c block please unblock my a/c so I am using my postpaid limit...

  • AnantSi28368146
    Anant Singh - अनंत सिंह (@AnantSi28368146) reported from Kanpur, Uttar Pradesh

    @Paytmcare aapko call krne pr 15 min se wait krwa rhe,aapke executive itne busy hain ki customer k time ki value nahi hai.. @Paytm

  • CddharthSingh
    Siddharth Singh (@CddharthSingh) reported from Kanpur, Uttar Pradesh

    @GooglePayIndia I bought gift card from @Paytm When I tried redeeming it, it said there's issue with my profile. Contacted support. Was asked to provide some docs in one form. After uploading docs, support is not responding. It's been more than 3wk now. Case ID [3-6460000032509]

  • annuthakur1994
    shivam thakur (@annuthakur1994) reported from Kanpur, Uttar Pradesh

    Dear @Paytm @Paytmcare @PaytmBank team, I have tried a lot but cannot login to my profile. Kindly help with an update at the earliest.

  • AryanFan08
    kanpuriya B#@ukal (@AryanFan08) reported from Kanpur, Uttar Pradesh

    @Paytm i have a question... Why i am not able to send money to my own account after adding that money into my paytm wallet .. ?? Its frustrating i need it in my account for EMI but i am not able to... Help me in that @PaytmMoney

  • AjayFan08
    Gaurav Singh (@AjayFan08) reported from Kanpur, Uttar Pradesh

    Hey @Paytm i have some issue with my mobile no. Which i lost and i did file a complain on your application but still no response. My reference no is 148801599. Please help its been three weeks now. I have my money on that id with that number.

  • rizwanahmad700
    Rizwan Ahmad (@rizwanahmad700) reported from Kanpur, Uttar Pradesh

    @Paytmcare not able to access Paytm application on iPhone XR unexpected shut down of application

  • amitflysky
    AMIT KUMAR (@amitflysky) reported from Kanpur, Uttar Pradesh

    @Paytmcare very poor services coustmer care not provided proper solution shame on Paytm service

  • premshaarda
    प्रेम नारायण श्रीवास्तव (@premshaarda) reported from Kanpur, Uttar Pradesh

    @anilpal_IND @Paytmcare Paytm app deleted by me because paytm is not working with responsibility. No responsibil person in the paytmcare whose really careful of the customer. This is my personal understanding.

  • VishalA59456201
    Vishal Agarwal (@VishalA59456201) reported from Kanpur, Uttar Pradesh

    Paytm is getting lazy day by day. Please solve our issue as we have been trying from 5 days, this is actually very necessary for us. @Paytm @Paytmcare

  • singh_npti1545
    Rohitash Singh (@singh_npti1545) reported from Kanpur, Uttar Pradesh

    So the promise of fast settlement is just a fake promise to lure the users. Got response from @Paytmcare that it will take 2 working days to settle. @vijayshekhar whats your stand on this. @RBI have a look into this

  • NikhilR90350559
    N@#$R (@NikhilR90350559) reported from Kanpur, Uttar Pradesh

    @Paytm I am try to complete my paytm wallet kyc through your KYC point at mangala telecom, panki road kalyanpur, kanpur from last 15 days but after taking biometric process not completed. So I go with help section in paytm app here also I submitted my AADHAR, PAN and pohto photo

  • alankarster
    Alankar Singh (@alankarster) reported from Kanpur, Uttar Pradesh

    @Paytm @Paytmcare All of sudden even after timely payments my paytm postpaid account stopped working. It's really embarrassing and disheartening. Please start my paytm postpaid account.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Muradpanjwani09
    Dr.Murad🇮🇳 (@Muradpanjwani09) reported

    @Paytmcare u people complain on npci my app is not working even after all

  • anthropic_o3
    Omkar Jadhav (@anthropic_o3) reported

    I applied a coupon for ₹30 cashback on Swiggy (Instamart) but have not yet received it. The help section has not provided a satisfactory resolution. @Paytmcare @SwiggyCares #help @instamart_it

  • bhawsar33
    Ashutosh Bhawsar (@bhawsar33) reported

    @PaytmBusiness No body available in paytm for your solution, it is very very pathetic service @Paytmcare

  • NamanKrish25623
    Naman Krishna (@NamanKrish25623) reported

    @Paytmcare Check dm! And solve my issues ASAP, i worried from long time

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    Another week gone. Still no sign of my refund. No calls from paytm, no help or reassurance. Can I go to the consumer forum against this delay. @Paytm

  • sandeepraina112
    Sandeep Raina (@sandeepraina112) reported

    Is there a way to address paytm account blocked issue? All numbers online are not helping. My paytm account is blocked suddenly @Paytmcare @Paytm

  • Mohitku10541107
    Mohit kumar (@Mohitku10541107) reported

    @Paytmcare Thanks for the response. Please arrange a callback as the issue is not getting resolved on chat. All proofs are ready. Need quick resolution.

  • DanMahachi
    dan mahachi (@DanMahachi) reported

    @Paytmcare Order ID :26665125495 This is a reminder to let you know of my pending refund which has been processed already by the airline....yet you haven't given me my refund l have asked for assistance for over a month now since 15 May fix this or else am resorting to legal action

  • aziztemp24
    Noor (@aziztemp24) reported

    @Paytm @Paytmcare @vijayshekhar Whats up with your support Its been 5 days, I an trying to reach out to you guys for a refund for my flight which got cancelled by airline

  • YMJrocks
    Yatindra Jha (@YMJrocks) reported

    @Paytmcare I have booked a return journey and got confirmation for only one way flight. Pls help. This is urgent as money has already been paid.