Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: transactions, mobile app and login.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Paytm
Paytm is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Kanpur, Uttar Pradesh
Latest outage, problems and issue reports in Kanpur and nearby locations:
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Waiwswat Singh Maunas (@Mighty_Seep) reported from Kanpur, Uttar Pradesh@Paytmcare I've some issues regarding PL. Ticket ID - 22098375634 It's been more than 2 weeks and the amount is still not credited to my bank account. As per the paytm app, the bank transfer should have been completed within 2-3 working days. Kindly connect with me ASAP.
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RAJESH MAHAPATRA (@MahapatrRajesh) reported from Kanpur, Uttar Pradesh@Paytm @Paytmcare I want to change my number for my Paytm account but it's now getting changes and showing error as account already exist with new number. Kindly help me to merge the account so that I can use your service.
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Waiwswat Singh Maunas (@Mighty_Seep) reported from Kanpur, Uttar Pradesh@PaytmBusiness @Paytm @Paytmcare amount settlement is pending in my bank account since yesterday. All transactions done through paytm soundbox have been settled already, except one. Kindly resolve this issue on immediate basis.
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shivam thakur (@annuthakur1994) reported from Kanpur, Uttar PradeshDear @Paytm @Paytmcare @PaytmBank team, I have tried a lot but cannot login to my profile. Kindly help with an update at the earliest.
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Chowkidar Vikram Singh (@Vksingh___) reported from Kanpur, Uttar Pradesh@Paytmcare My paytm account is blocked , without any specific known reason to me ,will any one help me to get out from this problem.I will be very thankful towards paytm team.
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Waiwswat Singh Maunas (@Mighty_Seep) reported from Kanpur, Uttar Pradesh@Paytmcare I'm facing some issues in the amount settlement to my bank account. Please connect me with a support executive.
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Ashu Tiwari (@Ashupagli) reported from Kanpur, Uttar PradeshWorst Service always by paytm for his customers. I tried remove my 2nd no. From notification last 2months. But after 2-3 mails it’s not removed till now. @Paytm @Paytmcare @PaytmBank
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Siddharth Singh (@CddharthSingh) reported from Kanpur, Uttar Pradesh@GooglePayIndia I bought gift card from @Paytm When I tried redeeming it, it said there's issue with my profile. Contacted support. Was asked to provide some docs in one form. After uploading docs, support is not responding. It's been more than 3wk now. Case ID [3-6460000032509]
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Ankit Srivastava (@ANKIT240594) reported from Kanpur, Uttar Pradeshtherewas not enough balance in paytmwallet but while doing this tans. therewas an error of unsuccessful transaction due to connectivity bt @AxisBank is saying that amt has been done and amt is credited to the desired account& @Paytm is saying that amount is notcredited to wallet
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shivam thakur (@annuthakur1994) reported from Kanpur, Uttar PradeshDear @Paytm team, I have tried a lot but cannot login to my profile. Kindly help with an update at the earliest.
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प्रेम नारायण श्रीवास्तव (@premshaarda) reported from Kanpur, Uttar Pradesh@anilpal_IND @Paytmcare Paytm app deleted by me because paytm is not working with responsibility. No responsibil person in the paytmcare whose really careful of the customer. This is my personal understanding.
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Alankar Singh (@alankarster) reported from Kanpur, Uttar Pradesh@Paytm @Paytmcare All of sudden even after timely payments my paytm postpaid account stopped working. It's really embarrassing and disheartening. Please start my paytm postpaid account.
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Gaurav Singh (@AjayFan08) reported from Kanpur, Uttar PradeshHey @Paytm i have some issue with my mobile no. Which i lost and i did file a complain on your application but still no response. My reference no is 148801599. Please help its been three weeks now. I have my money on that id with that number.
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Amrendra Nigam (@AmrendraNigam1) reported from Unnāo, Uttar PradeshDear @HDFC_Bank facing some problem in transaction from Paytm Kindly resolve @Paytmcare
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Anant Singh - अनंत सिंह (@AnantSi28368146) reported from Kanpur, Uttar Pradesh@Paytmcare aapko call krne pr 15 min se wait krwa rhe,aapke executive itne busy hain ki customer k time ki value nahi hai.. @Paytm
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PARAS MISHRA (@1920Mishraparas) reported from Kanpur, Uttar Pradesh@Paytm i was apply bike insurance for paytm app but till now policy can't issue pl issue my policy
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Rohitash Singh (@singh_npti1545) reported from Kanpur, Uttar PradeshSo the promise of fast settlement is just a fake promise to lure the users. Got response from @Paytmcare that it will take 2 working days to settle. @vijayshekhar whats your stand on this. @RBI have a look into this
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kanpuriya B#@ukal (@AryanFan08) reported from Kanpur, Uttar Pradesh@Paytm what kind of service am i having... Just cant send money to my account from paytm wallet ?? Whyyyyy ???
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N@#$R (@NikhilR90350559) reported from Kanpur, Uttar Pradesh@Paytm I am try to complete my paytm wallet kyc through your KYC point at mangala telecom, panki road kalyanpur, kanpur from last 15 days but after taking biometric process not completed. So I go with help section in paytm app here also I submitted my AADHAR, PAN and pohto photo
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Rajat (@rajatshanu64) reported from Kanpur, Uttar Pradeshi bought surya led bulb from the @PaytmMall and two of them is not working anymore even before a year and now where do i go to claim warranty @surya_roshni @Paytm
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Siddarth Jain (@iamsiddarthjain) reported@PaytmBusiness @Paytmcare It has been 3-4 days and my issue remains unresolved. Despite your claims, the 'other wallet' option is still active. Please escalate this immediately. If you cannot fix this, initiate the removal of the Soundbox from my store as I no longer wish to use your service
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Saurav Dutta (@sauravdutta84) reportedI booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare
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ramvj (@dramakrishnan2) reported@Paytmcare My account temporary block please kindly unblock my account as soon as possible
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Vidushi Dwivedi (@VidushiDwivedi4) reported@OfficialDMRC @Paytm Booked Delhi metro ticket T1 via Paytm. UNUSED as staff said not accepted & asked new one. As per DMRC, unused tickets refundable within 60 min I am within time. No Refund. Helpline 155370 not working. @MoHUA_India #DelhiMetro #DMRC #DelhiAirport
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रीड की हड्डी किसान (@mia_peachx0003) reported@RSRTC_OFFICIAL Still waiting for response. Issue unresolved. Kindly take this seriously and provide update/refund ASAP. @Paytm @RSRTC_OFFICIAL
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Air India (@airindia) reported@ADVJITENDER @Paytm Dear Mr. Mehta, we would like to apprise you that you are eligible for a full refund. Kindly connect with your travel agency to claim the refund, and they may reach out to the Air India Sales Team for any required support. We hope this information is helpful.
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Abhimanyu Khosla (@KhoslaAbhimanyu) reported@Paytmcare I transferred Rs 500 to UPI and instead of credit the remaining balance too vanished. Ticket No: #200011174671 was raised on April 1, till now only automated response or false information that issue has been resolved. Please expedite.
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अज़ीम आलम खान (@Azeemalamkhan2) reported@gibesandswings @prabha4652 @Paytmcare I purchased Paytm Gold a few days ago. After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen. I am unable to access my account and I also Installed Paytm on other mobile phones using my number.
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Satyendra yadav (@Satyenderrr) reported@Paytmcare I’m unable to complete VKYC for my Paytm Payments Bank account. My name was earlier “Satyender Yadav” but now updated to “Satyender”, due to which VKYC is failing. Please assist in resolving this issue at the earliest.
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Yash aggarwal (@Yashagg14185775) reported@Paytmcare Sir my problem is why your team does not reply to the mail.