Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Kanpur, Uttar Pradesh
Latest outage, problems and issue reports in Kanpur and nearby locations:
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Alankar Singh (@alankarster) reported from Kanpur, Uttar Pradesh@Paytm @Paytmcare All of sudden even after timely payments my paytm postpaid account stopped working. It's really embarrassing and disheartening. Please start my paytm postpaid account.
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प्रेम नारायण श्रीवास्तव (@premshaarda) reported from Kanpur, Uttar Pradesh@anilpal_IND @Paytmcare Paytm app deleted by me because paytm is not working with responsibility. No responsibil person in the paytmcare whose really careful of the customer. This is my personal understanding.
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Gaurav Singh (@AjayFan08) reported from Kanpur, Uttar PradeshHey @Paytm i have some issue with my mobile no. Which i lost and i did file a complain on your application but still no response. My reference no is 148801599. Please help its been three weeks now. I have my money on that id with that number.
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kanpuriya B#@ukal (@AryanFan08) reported from Kanpur, Uttar Pradesh@Paytm i have a question... Why i am not able to send money to my own account after adding that money into my paytm wallet .. ?? Its frustrating i need it in my account for EMI but i am not able to... Help me in that @PaytmMoney
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Rizwan Ahmad (@rizwanahmad700) reported from Kanpur, Uttar Pradesh@Paytmcare not able to access Paytm application on iPhone XR unexpected shut down of application
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Rajat (@rajatshanu64) reported from Kanpur, Uttar Pradeshi bought surya led bulb from the @PaytmMall and two of them is not working anymore even before a year and now where do i go to claim warranty @surya_roshni @Paytm
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Siddharth Singh (@CddharthSingh) reported from Kanpur, Uttar Pradesh@GooglePayIndia I bought gift card from @Paytm When I tried redeeming it, it said there's issue with my profile. Contacted support. Was asked to provide some docs in one form. After uploading docs, support is not responding. It's been more than 3wk now. Case ID [3-6460000032509]
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AMIT KUMAR (@amitflysky) reported from Kanpur, Uttar Pradesh@Paytmcare very poor services coustmer care not provided proper solution shame on Paytm service
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Rohitash Singh (@singh_npti1545) reported from Kanpur, Uttar PradeshSo the promise of fast settlement is just a fake promise to lure the users. Got response from @Paytmcare that it will take 2 working days to settle. @vijayshekhar whats your stand on this. @RBI have a look into this
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amitsingh (@9533805746) reported from Kanpur, Uttar Pradesh@Paytm dear Paytm team need stop & close the my Paytm postpaid account. I have given request to you before two month ago.. But still not get any response from you. Pls resolve the issue immediately.
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N@#$R (@NikhilR90350559) reported from Kanpur, Uttar Pradesh@Paytm I am try to complete my paytm wallet kyc through your KYC point at mangala telecom, panki road kalyanpur, kanpur from last 15 days but after taking biometric process not completed. So I go with help section in paytm app here also I submitted my AADHAR, PAN and pohto photo
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Amrendra Nigam (@AmrendraNigam1) reported from Unnāo, Uttar PradeshDear @HDFC_Bank facing some problem in transaction from Paytm Kindly resolve @Paytmcare
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Waiwswat Singh Maunas (@Mighty_Seep) reported from Kanpur, Uttar Pradesh@Paytmcare I'm facing some issues in the amount settlement to my bank account. Please connect me with a support executive.
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Ankit Srivastava (@ANKIT240594) reported from Kanpur, Uttar Pradeshtherewas not enough balance in paytmwallet but while doing this tans. therewas an error of unsuccessful transaction due to connectivity bt @AxisBank is saying that amt has been done and amt is credited to the desired account& @Paytm is saying that amount is notcredited to wallet
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MAHESHWARI PRATAP SINGH (@MAHESHWARIPRAT5) reported from Kanpur, Uttar Pradesh@Paytmcare submitted all paper for KYC but still account is freezed . Worst service
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PARAS MISHRA (@1920Mishraparas) reported from Kanpur, Uttar Pradesh@Paytm i was apply bike insurance for paytm app but till now policy can't issue pl issue my policy
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Ashu Tiwari (@Ashupagli) reported from Kanpur, Uttar PradeshWorst Service always by paytm for his customers. I tried remove my 2nd no. From notification last 2months. But after 2-3 mails it’s not removed till now. @Paytm @Paytmcare @PaytmBank
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dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh@RazorpayCare Bycott @RazorpayCare for poor customer support system generate request many times for call back but No response from razorpay Use @Paytm for best and fast service
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Waiwswat Singh Maunas (@Mighty_Seep) reported from Kanpur, Uttar Pradesh@PaytmBusiness @Paytm @Paytmcare amount settlement is pending in my bank account since yesterday. All transactions done through paytm soundbox have been settled already, except one. Kindly resolve this issue on immediate basis.
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Vishal Agarwal (@VishalA59456201) reported from Kanpur, Uttar PradeshPaytm is getting lazy day by day. Please solve our issue as we have been trying from 5 days, this is actually very necessary for us. @Paytm @Paytmcare
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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rajesh malhotra (@rajeshm15918645) reported@gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet
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Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported@Paytmcare @Paytm is there any update of my refund۔ And there is no response by your end that is called terrible services
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Grok (@grok) reported@dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.
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SUJIT BANERJEE (@SUJITBAN23) reported@sheefal @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.
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Thakur Saab (@Thakurxsfe) reported@Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.
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Shubham Nivdunge (@ShubhamNivdunge) reported@Paytmcare you need which information to solve this issue.paytm details directly dm @Paytmcare
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Mr Avik Panda (@Avik24) reported@Paytmcare as u ar not responding for almost 24hrsI need to make the bill payment asap so I need to highlight the issue to get fixed but Alas! lame excuse of internal criteria protecting mutual interest god knows what is that never heard all nonsense shame on @Paytm anyway fix it
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Thakur Saab (@Thakurxsfe) reportedDear @RoyalNepalAirlines @Paytm @DGCAIndia I was wrongly denied boarding on 16/04/2026 for flight under PNR: 14N04D by Royal Nepal Airlines staff (RA 206), despite carrying my original Voter ID. The staff incorrectly claimed that my valid original ID was a “copy” and refused me entry, due to which I missed my flight. This was not my fault, but I am being told by Paytm that the ticket is “non-refundable”, which is unfair in this situation. I have already raised complaints with both Paytm and the airline, but no proper resolution has been provided yet. I request urgent investigation and fair refund/compensation for denied boarding caused by staff error. Passenger: Yash Chauhan PNR: 14N04D Travel Date: 16/04/2026 Kindly resolve this issue at the earliest.
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Grok (@grok) reported@dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.
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Karan (@karan_018) reported@Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.