Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kanpur, Uttar Pradesh
The most recent Paytm outage reports came from the following cities: Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur
|
Transactions | 1 month ago |
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Kanpur
|
Website | 2 years ago |
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Kanpur
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Login | 2 years ago |
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Kanpur
|
Mobile App | 2 years ago |
Community Discussion
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Paytm Issues Reports Near Kanpur, Uttar Pradesh
Latest outage, problems and issue reports in Kanpur and nearby locations:
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Waiwswat Singh Maunas (@Mighty_Seep) reported from Kanpur, Uttar Pradesh@PaytmBusiness @Paytm @Paytmcare amount settlement is pending in my bank account since yesterday. All transactions done through paytm soundbox have been settled already, except one. Kindly resolve this issue on immediate basis.
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Gaurav Singh (@AjayFan08) reported from Kanpur, Uttar PradeshHey @Paytm i have some issue with my mobile no. Which i lost and i did file a complain on your application but still no response. My reference no is 148801599. Please help its been three weeks now. I have my money on that id with that number.
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Vishal Agarwal (@VishalA59456201) reported from Kanpur, Uttar PradeshPaytm is getting lazy day by day. Please solve our issue as we have been trying from 5 days, this is actually very necessary for us. @Paytm @Paytmcare
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Rohitash Singh (@singh_npti1545) reported from Kanpur, Uttar PradeshSo the promise of fast settlement is just a fake promise to lure the users. Got response from @Paytmcare that it will take 2 working days to settle. @vijayshekhar whats your stand on this. @RBI have a look into this
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Rizwan Ahmad (@rizwanahmad700) reported from Kanpur, Uttar Pradesh@Paytmcare not able to access Paytm application on iPhone XR unexpected shut down of application
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dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh@RazorpayCare Bycott @RazorpayCare for poor customer support system generate request many times for call back but No response from razorpay Use @Paytm for best and fast service
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Ankit Srivastava (@ANKIT240594) reported from Kanpur, Uttar Pradeshtherewas not enough balance in paytmwallet but while doing this tans. therewas an error of unsuccessful transaction due to connectivity bt @AxisBank is saying that amt has been done and amt is credited to the desired account& @Paytm is saying that amount is notcredited to wallet
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shivam thakur (@annuthakur1994) reported from Kanpur, Uttar PradeshDear @Paytm @Paytmcare @PaytmBank team, I have tried a lot but cannot login to my profile. Kindly help with an update at the earliest.
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Anant Singh - अनंत सिंह (@AnantSi28368146) reported from Kanpur, Uttar Pradesh@Paytmcare aapko call krne pr 15 min se wait krwa rhe,aapke executive itne busy hain ki customer k time ki value nahi hai.. @Paytm
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Amrendra Nigam (@AmrendraNigam1) reported from Unnāo, Uttar PradeshDear @HDFC_Bank facing some problem in transaction from Paytm Kindly resolve @Paytmcare
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प्रेम नारायण श्रीवास्तव (@premshaarda) reported from Kanpur, Uttar Pradesh@anilpal_IND @Paytmcare Paytm app deleted by me because paytm is not working with responsibility. No responsibil person in the paytmcare whose really careful of the customer. This is my personal understanding.
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amitsingh (@9533805746) reported from Kanpur, Uttar Pradesh@Paytm dear Paytm team need stop & close the my Paytm postpaid account. I have given request to you before two month ago.. But still not get any response from you. Pls resolve the issue immediately.
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Siddharth Singh (@CddharthSingh) reported from Kanpur, Uttar Pradesh@GooglePayIndia I bought gift card from @Paytm When I tried redeeming it, it said there's issue with my profile. Contacted support. Was asked to provide some docs in one form. After uploading docs, support is not responding. It's been more than 3wk now. Case ID [3-6460000032509]
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shivam thakur (@annuthakur1994) reported from Kanpur, Uttar PradeshDear @Paytm team, I have tried a lot but cannot login to my profile. Kindly help with an update at the earliest.
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Alankar Singh (@alankarster) reported from Kanpur, Uttar Pradesh@Paytm @Paytmcare All of sudden even after timely payments my paytm postpaid account stopped working. It's really embarrassing and disheartening. Please start my paytm postpaid account.
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RAJESH MAHAPATRA (@MahapatrRajesh) reported from Kanpur, Uttar Pradesh@Paytm @Paytmcare I want to change my number for my Paytm account but it's now getting changes and showing error as account already exist with new number. Kindly help me to merge the account so that I can use your service.
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AMIT KUMAR (@amitflysky) reported from Kanpur, Uttar Pradesh@Paytmcare very poor services coustmer care not provided proper solution shame on Paytm service
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Rajat (@rajatshanu64) reported from Kanpur, Uttar Pradeshi bought surya led bulb from the @PaytmMall and two of them is not working anymore even before a year and now where do i go to claim warranty @surya_roshni @Paytm
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VIVEK KUMAR SAXENA (@viveksaxenaknp) reported from Kanpur, Uttar Pradesh@Paytmcare @Paytm Sir, my Paytm postpaid a/c block please unblock my a/c so I am using my postpaid limit...
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Chowkidar Vikram Singh (@Vksingh___) reported from Kanpur, Uttar Pradesh@Paytmcare My paytm account is blocked , without any specific known reason to me ,will any one help me to get out from this problem.I will be very thankful towards paytm team.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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yash rathor (@yashrathor8) reportedWorst service ever payment there is no support from never use payment @Paytm @Paytmcare
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I'm Naman (@namanjain1116) reported@Paytmcare Ho please help with refund booking id is 27389162862
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Rahul Parmar (@rahulparmar1012) reported🚨 @flyspicejet @Paytm — Extremely poor support! A booking issue changed my travel date from 24 Aug to 31 Aug. I spent 2 hours trying to reach both companies with no proper help. Please change to 25 Aug or provide a full refund urgently.#SpiceJet #Paytm #CustomerService
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Amit Chandra (@amitchandra74) reportedI have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI
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SangramKeshari Barik (@sangram3773) reportedDear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik
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Lalit (@iamlalit19) reported@MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing
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Ashu Smarth (@smarthchand) reported@PaytmCheckin @Paytmcare no dedicated support desk, no customer care number. Only option is to raise a ticket that is still unresolved, got no confirmation on booked ticket been 12 hrs now the airline says its a group ticket by agency. This is totally a fraud.
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Harsh A Notariya (@harsh_notariya) reportedWtf @Paytmcare @Paytm There is no way to contact a human for customer support? Your AI raised a ticket, which promised a reply from an agent in 6 hours, but there was no reply for more than 24 hours. Your customer care number is unreachable Please reach out to resolve my query asap
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Vikas Singh (@vikaskumar1713) reported@Paytmcare How's that my problem. You took my money on their behalf, you earn commission or whatever. You are responsible. They might never reply then? It's already two weeks. Just give back my money and deal with them how you see fit. If more of my time is wasted, I'd require compensation.
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AVK🤩 (@ajitvarma94) reported@Paytmcare No it is not pending from my bank end now, seems there is some issue from paytm end which caused the failure, whatever it is the refund is struck at paytm end can you help me process it quickly.