Paytm

Is Paytm down in Shiliguri, Darjiling, West Bengal?

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Shiliguri, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Shiliguri and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Shiliguri, Darjiling, West Bengal 02/18/2026 13:15

February 18: Problems at Paytm

Paytm is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Shiliguri, West Bengal

Latest outage, problems and issue reports in Shiliguri and nearby locations:

  • vishalguptta Vishal Gupta (@vishalguptta) reported from Bagdogra, West Bengal

    @PaytmBusiness @Paytmcare need to update my new mobile no, pl help !! Had requested on business app but no response !

  • deb_pramanik 🏃🏽‍♂️DP (@deb_pramanik) reported from Bagdogra, West Bengal

    @Paytmcare It has been 5 days since the issue occurred & also 5 days I raised the issue so hope it will not take much longer!

  • Abisaf85 Abhishek Srivastav (@Abisaf85) reported from Bagdogra, West Bengal

    @Paytmcare @Paytm Sir, confirm 8391887275 Is customer number. Gentle man call me and try to assist on above issue. Is your registered number for customers. Kindly informed us.

  • AmarSah97161646 Amar Saha (@AmarSah97161646) reported from Mātigara, West Bengal

    @Paytmcare Please let me know where shall I get my registered Paytm number and how to send it via DM. However, my registered mobile No. is 9434044082. I drawn your attention to this about 2 months ago. Mail and counter mail is continuing with 24×7 helpline and they are avoiding the issue.

  • deba15 Debashish Sakunia (@deba15) reported from Bagdogra, West Bengal

    @IRCTCofficial @indianrail @PiyushGoyal We should begin an online portal for unreserved tickets and platform tickets. It wouldn't even require a login/account. Just click, purchase and download. Could be done in collaboration with @Paytm @goibibo @makemytrip. (1/2)

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • solankisahdev89 solanki sahdev (@solankisahdev89) reported

    @Paytmcare You care about yourself, not the customer

  • Humorless0 ₐᵣⱼᵤₙ 💫 (@Humorless0) reported

    @Paytmcare Please provide customer care number

  • seelugn3253 Shivendra Gupta (@seelugn3253) reported

    @Virendr65058658 @Paytm @Paytmcare This is a fake id of paytm, you are requested to save your customer and give this number in police inquiry and cyber crime

  • PaytmSupport13 Paytm Support (@PaytmSupport13) reported

    @abhishekrj_04 @Paytmcare @BankofIndia_IN Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //8596818036// just call all Refund issue request. Thanks

  • megulzar Gulzar Ahmed (@megulzar) reported

    @PaytmMoney @Paytmcare @Paytm Customer support promised to waive off late fee and then it turned out to be a lie after paying the balance amount. No way to reach customer support.

  • madeye_01 madeye (@madeye_01) reported

    This is the 2nd time my postpaid bill is generated wrong. Last month, had the same issue and it almost took 5 days to resolve Now when is this going to resolve @PaytmCybercell @Paytmcare

  • DrAnilBishnoi ANIL BISHNOI (@DrAnilBishnoi) reported

    @Paytm I have paid paytm postpaid convenience fees two times still it showing due. Please resolve this problem. Order id : 1. 19528889617 2. 19606394934

  • sureshb36803870 suresh babu (@sureshb36803870) reported

    @Paytm @Paytmcare @PaytmBusiness no is is responding how many days customer will wait for resolution u guys sair 4 to 7 working days ,transation done on 21st now who is responsible

  • PaytmSupport13 Paytm Support (@PaytmSupport13) reported

    @_sniigdha_ @Paytmcare @Paytm Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //8596818036// just call all Refund issue request. Thanks

  • Humorless0 ₐᵣⱼᵤₙ 💫 (@Humorless0) reported

    Bad customer service ever 🤬 @paytmbankcare @Paytmcare @Paytm