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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Bagdogra, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Bagdogra, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Bagdogra, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 13: Problems at Paytm

Paytm is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Bagdogra, West Bengal

Latest outage, problems and issue reports in Bagdogra and nearby locations:

  • AmarSah97161646
    Amar Saha (@AmarSah97161646) reported from Mātigara, West Bengal

    @Paytmcare Please let me know where shall I get my registered Paytm number and how to send it via DM. However, my registered mobile No. is 9434044082. I drawn your attention to this about 2 months ago. Mail and counter mail is continuing with 24×7 helpline and they are avoiding the issue.

  • deb_pramanik
    🏃🏽‍♂️DP (@deb_pramanik) reported from Bagdogra, West Bengal

    @Paytmcare It has been 5 days since the issue occurred & also 5 days I raised the issue so hope it will not take much longer!

  • vishalguptta
    Vishal Gupta (@vishalguptta) reported from Bagdogra, West Bengal

    @PaytmBusiness @Paytmcare need to update my new mobile no, pl help !! Had requested on business app but no response !

  • deba15
    Debashish Sakunia (@deba15) reported from Bagdogra, West Bengal

    @IRCTCofficial @indianrail @PiyushGoyal We should begin an online portal for unreserved tickets and platform tickets. It wouldn't even require a login/account. Just click, purchase and download. Could be done in collaboration with @Paytm @goibibo @makemytrip. (1/2)

  • Abisaf85
    Abhishek Srivastav (@Abisaf85) reported from Bagdogra, West Bengal

    @Paytmcare @Paytm Sir, confirm 8391887275 Is customer number. Gentle man call me and try to assist on above issue. Is your registered number for customers. Kindly informed us.

  • SamiranPaulAS1
    #iamPaul (@SamiranPaulAS1) reported from Bagdogra, West Bengal

    Dear @Paytm please provide your Paytm Fastag executive toll free number . last 2 hours I'm continuously trying to contact fastag executive person due to some problem in my Fastag ID. Every time i failed it to contact any person...Disgusting @Paytm kindly provide phone no of exec

  • SamiranPaulAS1
    #iamPaul (@SamiranPaulAS1) reported from Bagdogra, West Bengal

    @Paytm My problem is still not solved. Kindly provide solution as soon as possible.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Razor_sid
    Siddharth Verma (@Razor_sid) reported

    @Paytm ₹5000 BATA voucher bought from Paytm turned out INVALID. Ticket raised on 7 May 2026 — still no resolution, no callback, only silence despite repeated follow-ups. Is this how customer issues are handled? Extremely disappointing. #Paytm @vijayshekhar

  • MohdShafiG4
    Mohd Shafi G (@MohdShafiG4) reported

    @Paytmcare "Thank you so much for the resolution! I really appreciate the team's effort and the call I received to fix this. Glad to have this sorted out. Great service!" @Paytmcare

  • Rajshek89788059
    Rajshekhar singh (@Rajshek89788059) reported

    @Paytmcare @Paytmcare @Paytm Why my ticket was cancelled without my consent. Such a waste of time. Paytm should be heavily fined ,No coustomer care support, You just replaced Human to AI bot, giving same irrelevant answer all time.

  • PranshuCial
    Pranshu Cial (@PranshuCial) reported

    @Paytm @Paytmcare ₹336 payment was successfully deducted via UPI, but no order was placed and no refund received yet. Meesho support keeps delaying with 24–48 hrs excuse and now even that timeline is over. Kindly help and initiate refund/chargebackASAP UPI Ref No: 205630856924

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    • Why was my LinkedIn profile viewed during this escalation process? What’s more concerning is that the support executive herself acknowledged that the chatbot had provided an incorrect response. @Paytm @jagograhakjago

  • KunalDethe
    Kunal Dethe (@KunalDethe) reported

    Paytm for Business has got to have one of the worst customer service systems I’ve ever dealt with. A “specialist” is always being assigned but somehow never actually shows up. The AI bot just loops in the same useless response. @PaytmBusiness @Paytmcare @vijayshekhar

  • piriprii
    piripri (@piriprii) reported

    @Paytmcare You know my issue.. why don’t you DM me with a resolution? @Paytm

  • _Human_Male
    Abhishek Harwani (@_Human_Male) reported

    @Paytmcare I sincerely hope it's not a poorly-trained AI slop customer support experience because I have two tickets open in the customer support space with you guys and the chats have been dead cold since the very first message

  • samuraijack013
    Manish (@samuraijack013) reported

    @Paytmcare Need urgent help regarding my international flight booking refund request. Booking ID: 26946705119 My flight originally scheduled for 22 May has been rescheduled multiple times by the airline, making the itinerary unusable for me.

  • MrJamesCat
    Silly cat (@MrJamesCat) reported

    @Paytmcare @jagograhakjago @consumerforum_ please help me