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Paytm

Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and login.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Secunderabad, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Paytm

Paytm is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • UrsArjun29
    Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, Telangana

    Hi dear @Paytmcare @Paytm you customer services are really worse. I raised a complaint on 18th of this month order ID 18606492696. I am not getting the proper response at all. All they say is our team working on this issue. I am still waiting for resolution 🙏 plz help ASAP.

  • SurajYadagiri
    Yadagiri Suraj Rao (@SurajYadagiri) reported from Annāram, Telangana

    @Paytmcare Had issues

  • naseer_shezan
    Naseer shezan (@naseer_shezan) reported from Hyderabad, Telangana

    @Paytmcare @Paytm My bank account number is linked with my someone's pan number .kindly help me out .

  • nshahhemidhi
    SHAHJI ki Pathshala (@nshahhemidhi) reported from Hyderabad, Telangana

    @Paytmcare while booking cinema tickets for Tivoli Cinema Secunderabad on BookMyShow I was redflagged saying Paytm is having payment issue select other valet. This is ridiculous,pl sort out Ur problem with #bookmyshow

  • Jayc_965
    Jay (@Jayc_965) reported from Hyderabad, Telangana

    Hey @Paytm We have an issue with our merchant account, it's showing an error stating we've crossed our acceptance limit. And I've been trying contacting your customer service, but none are responding. Please take a look into this matter soon! Thank you!

  • Dheeraj07101996
    Dheeraj (@Dheeraj07101996) reported from Hyderabad, Telangana

    @Paytmcare need help in wrong payment issue

  • Beardboy_6
    Dhanavath Rakesh (@Beardboy_6) reported from Annāram, Telangana

    @Paytm I'm facing problem refunded money from last time for inquiry I need to contact Paytm agent so toll free number is does not work , berfily need complete information about my refund money

  • Imranshaik2709
    Imranshaik (@Imranshaik2709) reported from Hyderabad, Telangana

    @Paytmcare I have made a transaction of ₹2000 using Rent on Credit card option. The transaction was failed and the amount is deducted. Please help on this issue. I am try to reach customer care, its been 25 mins on the call,it still says they are attending other customers.

  • NDhongari
    Nikilesh Kumar Dhongari (@NDhongari) reported from Annāram, Telangana

    @Paytmcare I have a business account with Paytm I have a edc machine and it is not working I have raised a complaint on 7Jan 2023 still the issue is not resolved Everytime I call customer support they are telling to wait for 2working days if you cannot resolve a issue make refund

  • palwai
    Raghav (@palwai) reported from Hyderabad, Telangana

    .@PaytmMoney , my #PaytmGold account does not open . Been struggling with this for 3 days now . Please help resolve this soon . @Paytm @Paytmcare

  • UsErNaMe0836
    THAKUR (@UsErNaMe0836) reported from Hyderabad, Telangana

    @Paytm customer care service is not responding I am trying since afternoon

  • balram_nenavath
    Balram Nenavath (@balram_nenavath) reported from Annāram, Telangana

    @Paytm Worst service with Paytm. I have booked gas on 16/12 and still it is processing & no response from @Paytm . Disgusting. #paytmchorhai

  • ShankarDKoppala
    Shankar Dev Koppala (@ShankarDKoppala) reported from Hyderabad, Telangana

    @vijayshekhar @Paytmcare I am having problems with My 2nd Phone Paytm wallet not being allowed to use

  • AnweshGudepu
    Anwesh Gudepu (@AnweshGudepu) reported from Annāram, Telangana

    @Paytmcare Sure! Been in touch with your team over DM. Pl resolve the Issue with TSNPDCL since it has failed to update the Payment despite The payment is processed successfully. I tried to contact TSNPDCL, However, They're not giving any response. Please, contact from your end to resolve

  • lan2in
    AnirbanBhattacharyya (@lan2in) reported from Hyderabad, Telangana

    Looks like @Paytm is not working - trying to pay electricity bill from my wallet but it is taking me to payment page of bank, UPI or Card supply.This is disgusting when I have enough money in my wallet

  • itrath_syed
    Syed Itrath (@itrath_syed) reported from Hyderabad, Telangana

    I informed the paytm team to cancel my booking as the paytm customer support team failed to modify the name but till now it has not been cancelled and i didnt receive my refund. Its been 10 days now. Any update on this? @Paytm @Paytmcare @PaytmTravel

  • 4_Ramdevotee
    double dhimak.. (@4_Ramdevotee) reported from Hyderabad, Telangana

    Customer send me 100rs through paytm using my upi. From customer transaction is successful. But im not received any update about this transaction.what going on i don't understand @UPI_NPCI @Paytm solve my problem as soon as possible

  • Ahmed6024
    AhmedFanOfKTR (@Ahmed6024) reported from Annāram, Telangana

    @Paytm @PaytmMoney @PaytmPostpaid Dear Paytm, please don't cheat to customer in the name of Postpaid services..i am not used Paytm Postpaid as per you torcher paid the 310 rupees. I will complaint you people.

  • RameshKumarMud9
    Ramesh Kumar Mudiraj (@RameshKumarMud9) reported from Hyderabad, Telangana

    Confirm genuiness of this Message @Paytmcare @Paytm -"Dear Customer Your Paytm ACCOUNT Will Be Suspend. Re-verify KYC Updated your ACCOUNT follow the link Team Thank you - mob no. 8969172482 if false take action. Ramesh Kumar Mudiraj. Hyderabad

  • Satyaimageyaho1
    palleti71 (@Satyaimageyaho1) reported from Hyderabad, Telangana

    @Paytm why paytm stop shopping . its not working

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • TenMinuteSW
    tenminutes (@TenMinuteSW) reported

    Hi @Paytm can you pls help me resolve this" device environment is not correct " bug?

  • 1gautambhatia
    Gautam Bhatia (@1gautambhatia) reported

    @Paytm I am not been able to log into my account as it shows app not supported,I have recently switched my phone .Help on priority

  • MalviyaNeet
    Busy Customization (@MalviyaNeet) reported

    Very Poor Service Paytm Please Do Not Use @Paytm My Ticket Id : 500011535171 @PhonePe @UPI My contact : 7000039010

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @vijayshekhar @Paytm @PaytmBusiness Dear sir this is very frustrated to my amount received through business app you have deducted without consent by me .when any one raises dispute then I have submitted invoice after that you have cut my amount what a reduclus and fraud service .

  • akashkalyan01
    Akash Kalyan (@akashkalyan01) reported

    @Paytmcare @Paytm Hi @Paytmcare , it's been 48 hours since I reported this issue, but I haven't received any response yet. I'm still unable to use the app due to the "[0000] Device environment is not correct" error, and the app closes immediately after opening.Kindly look into this and provide sol

  • ChinmayaSaxena
    Chinmaya (@ChinmayaSaxena) reported

    @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

  • urstrulysanni
    Urstrulysanni 🩷 (@urstrulysanni) reported

    Worst service @Paytm

  • BeingRaoSharukh
    🇮🇳Rao Sharukh🇮🇳 (@BeingRaoSharukh) reported

    Worst experience with Paytm. ₹6,225 was debited from account 3 days ago, yet the payment is still pending despite multiple complaints. Two tickets raised already but nobody contacted yet.   Call me now and resolve this issue now.       Con no - 9690773800 @Paytmcare @Paytm

  • RohitKirar66329
    Rohit Kirar (@RohitKirar66329) reported

    Yesterday my friend deposit money in my account 60000 but it is not credited in my account I am very disappointed by your service please check it I am share you all images of avidence and bank statement please help me @Paytm

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytm I am facing constant error in my mobile device environment is not correct. I tried everything . But not working. Pls resolve. My number is 9844268858