Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: transactions, mobile app and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Secunderabad, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Secunderabad, Telangana
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Paytm
Paytm is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Secunderabad, Telangana
The most recent Paytm outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 20 days ago |
|
Hyderabad
|
Mobile App | 10 months ago |
|
Hyderabad
|
Transactions | 1 year ago |
|
Hyderabad
|
Transactions | 2 years ago |
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Hyderabad
|
Transactions | 2 years ago |
|
Hyderabad
|
Website | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports Near Secunderabad, Telangana
Latest outage, problems and issue reports in Secunderabad and nearby locations:
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srinivasugardasu (@srinivasugardas) reported from Annāram, Telangana@Paytmcare I'm Paytm thru Flight Ticket Booked ID : 16109548613 but Date Wrong Updated in that time, I'm complete given to Paytm call center many times but No Response, my journey date coming but still no response Paytm staff, worst service
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double dhimak.. (@4_Ramdevotee) reported from Hyderabad, TelanganaCustomer send me 100rs through paytm using my upi. From customer transaction is successful. But im not received any update about this transaction.what going on i don't understand @UPI_NPCI @Paytm solve my problem as soon as possible
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Aluvala Vamshi Krishna (@avknetha) reported from Medchal Malkajgiri, TelanganaMy @Paytm account was blocked and I have written multiple times to Paytm attaching all the required documents. U didn't even respond atleast once. Do u think customer is a fool? @Paytmcare U know how to make profits out of customer but donno how to respond to customer problems...
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Ravindra G (@RavindraGP) reported from Medchal Malkajgiri, Telangana@Paytmcare Hello Team, my postpaid due amount cleared on 5thNoV, but still app showing due bill amount, i reached out team and no response till now can you please help me. Paid my bill and Order id: 19548199013 @Paytm
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Anwesh Gudepu (@AnweshGudepu) reported from Annāram, Telangana@Paytmcare Sure! Been in touch with your team over DM. Pl resolve the Issue with TSNPDCL since it has failed to update the Payment despite The payment is processed successfully. I tried to contact TSNPDCL, However, They're not giving any response. Please, contact from your end to resolve
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SRINIVAS G (@Srinivas111188) reported from Hyderabad, Telangana@Paytmcare Why don't take this issue to cyber crime police based on the mobile number given.
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Imranshaik (@Imranshaik2709) reported from Hyderabad, Telangana@Paytmcare I have made a transaction of ₹2000 using Rent on Credit card option. The transaction was failed and the amount is deducted. Please help on this issue. I am try to reach customer care, its been 25 mins on the call,it still says they are attending other customers.
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Abhi4B.R.S (@Abhi4Brs) reported from Medchal Malkajgiri, TelanganaWhy the fu_king is loan option available in the app @Paytm if you don’t have the proper customer care support Such an idiotic app it’s been 5 days we have applied for a personal loan still in the app it is showing about to disburse..? No customer chat support ? Phone support ?
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syan kn (@syan159) reported from Annāram, Telangana@Paytmcare why you wasted peoples precious time, why not you have give your & your grievance officer email id on your website & on App, why only contact via App through of feedback form
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candy (@Uttej03) reported from Annāram, Telangana@Paytmcare I haven't got any message pls help me I wanna close paytm postpaid
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MOHAMMED ABDUL MALIK (@abdulmalik8990) reported from Hyderabad, Telangana@paytmbankcare @PaytmBank @Paytm unable to activate wallet ! Want to transfer the account from old number to new.resolve the issue asap
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Siva Krishna (@krishnasi) reported from Annāram, Telangana@Paytm #paytmbusiness is the worst service i have come across. It's been two months i could not change my bank account to current account. I am stuck with #paytm because purchasing CC machine outright. Should have gone for different vendor. My mistake. Be aware before comiting.
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Yash1th_K_786 (@yashwanth_koppu) reported from Annāram, Telangana@PhonePeSupport @UfterYou @PhonePe_ @cyber @DCP_CCC_Delhi @narendramodi @PMOIndia @amazonpay @GooglePay @Paytm @HDFC_Bank My issue with @PhonePe_ @PhonePeSupport started on September 18...43days still not resolved..amazing service, super customer support..such a pathetic application...#Useless #cheaters go for @GooglePayIndia @Paytm @_DigitalIndia ..#stopusingphonepe
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Azeem Mohammed (@Dashing_guy4) reported from Hyderabad, Telangana@Paytmcare Already I have updated the app n I've try log in and out still getting same problem.
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Karan Vik (@vik_karan) reported from Hyderabad, Telangana@Paytmcare dear Paytmcare I want to update my KYC there is no response from you team bad service.
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anil kumar (@anil1958) reported from Hyderabad, Telangana@Paytm corporate helpdesk service is pathetic send an email in the morning and they respond at 5.30 pm we are looking into the matter
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Siva Krishna (@krishnasi) reported from Annāram, Telangana@Paytmcare provided alternate number as well in DM still no call from team and no customer care service u can reach.
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Naveen Karolla (@naveenkarolla) reported from Medchal Malkajgiri, TelanganaPlease check @Paytmcare and solve the issue as soon as possible
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Shankar Dev Koppala (@ShankarDKoppala) reported from Hyderabad, Telangana@vijayshekhar @Paytmcare I am having problems with My 2nd Phone Paytm wallet not being allowed to use
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Manideep Saidu🇮🇳 (@ManideepSaidu) reported from Hyderabad, Telangana@PaytmCarehelpu @Paytm Already called to that numbers saying that their is no customer support for postpaid
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish Parab (@AshishP60734377) reported@Paytmcare @Paytm hello team, I am not able to cancel the auto payment mandate set in Paytm. Can you please help as the app is not responding once I click cancel payment option.
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Shanzil Kabir (@KabirShanzil) reported@Paytm @Paytmcare I'm unable to make any UPI Payment from Paytm App from the past few days, All transactions are getting declined stating "UPI Risk Policy" whereas I'm able to make payments from other UPI Apps easily. And it is so hard to connect to Customer Care thru your app.
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Shrirang Tambe (@tambe_shrirang) reported@Paytmcare No support is being provided in DM.
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dan mahachi (@DanMahachi) reported@Paytmcare How soon because it's over one month now and you have been saying the same thing through your paytm support system
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Joel Joel (@Joel005003) reportedAvoid using @Paytm for bookings. My refund (Booking ID: 26895052700) was initiated on 16 April and still not credited after 13+ days. No proper response despite repeated follow-ups. This is harassment and unacceptable service. RBI complaint filed. Expecting immediate resolution.
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rajesh malhotra (@rajeshm15918645) reported@Paytmcare You have not requested any details via direct DM so I request you to please resolve my issue as soon as possible my money is deducted from your application without my permission
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Zishan alam (@Zishanalam1994) reportedTotally unacceptable service from @PaytmCare @Paytm! Booked a flight (ID: 26978838921), got a confirmed PNR: FH5CUB, and even verified it on @IndiGo6E. Now it shows CANCELLED. IndiGo says Paytm cancelled it! Is this a scam to avoid honoring discounts? 😡
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Shrirang Tambe (@tambe_shrirang) reported@Paytmcare I am not able to login to paytm app which is required for mobile number change, since I don't have outgoing facility on that number. I can receive otp but there is no provision to login to app with otp alone. What kind of stupid design is this where one can't even login to app?
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TÜSHÄR PÜBG (@Tushant_sakhla) reported@Paytmcare I have also shared the alternative number of mine if you are not able to call on my primary number so you can call on my alternative number. But you guys are not ready to call me.. Is paytm only buying a plan for internet access. @Paytmcare @vijayshekhar shameless people
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राहुल कुमार दुबे (@rahulkrdubey) reported@Paytmcare Thank you for the response. I request you to kindly resolve this issue as soon as possible since Air India Express has already confirmed that the refund of ₹18,742 for PNR Q1HWHL was processed to Paytm on 24/04/2026. Refund Transaction ID: 489877892 NCH Complaint No: 9223166