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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Secunderabad, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Secunderabad, Telangana

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Secunderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Paytm

Paytm is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Paytm Issues Reports Near Secunderabad, Telangana

Latest outage, problems and issue reports in Secunderabad and nearby locations:

  • itrath_syed
    Syed Itrath (@itrath_syed) reported from Hyderabad, Telangana

    Informed me that changes to the name can be made 2 hours before the flight and this same thing was informed to the paytm team. I have it on recording. Please sort this issue at the earliest as the flight is tomorrow morning @Paytm

  • palwai
    Raghav (@palwai) reported from Hyderabad, Telangana

    .@PaytmMoney , my #PaytmGold account does not open . Been struggling with this for 3 days now . Please help resolve this soon . @Paytm @Paytmcare

  • Vijaya16211805
    Vijaya (@Vijaya16211805) reported from Annāram, Telangana

    @Paytmcare Today for swiggy order won cycling. But not reflecting. It's last day for Paytm wishlist 2021. Please look into the issue. Thanks

  • ksalsharif
    Khader Askander (@ksalsharif) reported from Hyderabad, Telangana

    @Paytmcare hi pls unblock my account ur email is not working trying to mail u

  • MechineniA
    Mechineni Aravind (@MechineniA) reported from Hyderabad, Telangana

    @Paytm @PaytmMoney how can the response time to a query be so slow and forever?

  • avknetha
    Aluvala Vamshi Krishna (@avknetha) reported from Medchal Malkajgiri, Telangana

    My @Paytm account was blocked and I have written multiple times to Paytm attaching all the required documents. U didn't even respond atleast once. Do u think customer is a fool? @Paytmcare U know how to make profits out of customer but donno how to respond to customer problems...

  • AnweshGudepu
    Anwesh Gudepu (@AnweshGudepu) reported from Annāram, Telangana

    Requesting @bank_andhra to refer DM as I texted in-detail of my Account's UPI Issue and also Ensure to resolve this Issue by collaborating with UPI Digital Payments such as @Paytm @PhonePe_ @GooglePayIndia @UPI_NPCI ASAP!

  • pathan_kabeer
    kabeer khan (@pathan_kabeer) reported from Medchal Malkajgiri, Telangana

    I am unable to access the app on my ios device. @Paytm

  • syan159
    syan kn (@syan159) reported from Annāram, Telangana

    @Paytmcare for payment or any help you have assigned a number 0124 4456456 but this number not in service, from 24 hours I m try to contact you but you had removed all contacts email id, how can someone contact only through of feedback form, my a/c is running smoothly but u said

  • AaArunarjun
    ArunArjun (@AaArunarjun) reported from Medchal Malkajgiri, Telangana

    Hey @Paytm I have issue with PAYTM postpaid. I did payment yesterday and still charging convenience fee Wat ********..... I don't want postpaid amount ... DM As soon as .. Iam trying to reach customer care but not showing contact. So DM me . #Paytm #theft

  • syan159
    syan kn (@syan159) reported from Annāram, Telangana

    @Paytmcare why you wasted peoples precious time, why not you have give your & your grievance officer email id on your website & on App, why only contact via App through of feedback form

  • AnweshGudepu
    Anwesh Gudepu (@AnweshGudepu) reported from Annāram, Telangana

    @paytmbankcare Texted in detail over DM. Please refer. I also contacted @JioCare and acknowledged that they've not received the amount from @Paytm Payment gateway UPI. Please collaborate with @JioCare and resolve the Issue ASAP

  • NDhongari
    Nikilesh Kumar Dhongari (@NDhongari) reported from Annāram, Telangana

    @Paytmcare I have a business account with Paytm I have a edc machine and it is not working I have raised a complaint on 7Jan 2023 still the issue is not resolved Everytime I call customer support they are telling to wait for 2working days if you cannot resolve a issue make refund

  • UrsArjun29
    Urs@rjun (@UrsArjun29) reported from Medchal Malkajgiri, Telangana

    @Paytmcare Dear GO FIRST Flyer! We would like to inform you that your PNR QCQFWA on flight G8-503 on 17Feb'22 from HYD to MAA has been cancelled. This change is due to issues beyond our control. You may call us on 18002100999/022 68968300, up to 2 hours prior to departure for any changes.

  • SurajYadagiri
    Yadagiri Suraj Rao (@SurajYadagiri) reported from Annāram, Telangana

    @Paytmcare Had issues

  • RavindraGP
    Ravindra G (@RavindraGP) reported from Medchal Malkajgiri, Telangana

    @Paytmcare Hello Team, my postpaid due amount cleared on 5thNoV, but still app showing due bill amount, i reached out team and no response till now can you please help me. Paid my bill and Order id: 19548199013 @Paytm

  • AnweshGudepu
    Anwesh Gudepu (@AnweshGudepu) reported from Hyderabad, Telangana

    @Paytmcare It's been Over 21 days Since I paid Electricity Bill on @Paytm How Ever TSNPDCL BillDesk is still showing the amount is due. I shared the Transaction details Over DM for your reference. Please, Co-ordinate with TSNPDCL and resolve the Issue at the Earliest!

  • tvrkishore
    🇮🇳 Kishore Kumar (@tvrkishore) reported from Medchal Malkajgiri, Telangana

    And somuch time and multiple call attempts (your tele support diverts us to App and app pushes us to Tele), if you were to offer this kind of service in any Western countries you would have been sued with high penalties @Paytmcare

  • Jayc_965
    Jay (@Jayc_965) reported from Hyderabad, Telangana

    Hey @Paytm We have an issue with our merchant account, it's showing an error stating we've crossed our acceptance limit. And I've been trying contacting your customer service, but none are responding. Please take a look into this matter soon! Thank you!

  • ClaudiousJustin
    sevak..!! (@ClaudiousJustin) reported from Hyderabad, Telangana

    @PaytmMoneyCare @Paytm help me with your ******* customer service number,fumbasses

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare @OTTplayApp No response from both sides. Sold inactive OTTplay coupon, service not available. Paid but no service. Complaint 8948236. Need refund immediately or will proceed legally.

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare What happened still now I am not received any call from your side. Are you cheating to customer? No one will book from Paytm, as your service is very poor. Also no support on major issues Very pathetic

  • Sakamot310
    Sakamoto (@Sakamot310) reported

    @Paytm Flight cancelled by airline. And no costumer agent contacted to resolve this issue

  • aka__Batman
    Raghav (@aka__Batman) reported

    @PaytmBank @Paytm Hi , I did kyc for Paytm bank account 5-7 days back. Still not recieved update on that. Such a slow process and unreachable , I tried calling multiple times

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare What happened still now no response on refund?? Are you cheating to customer?? It's already 1month month over... Fraud cheater paytm

  • dope4127
    harshith jain (@dope4127) reported

    Hi @Paytmcare, my account has been blocked due to a false complaint and I’m unable to withdraw my funds. I’m currently undergoing cancer treatment and cannot travel for verification. Kindly help me resolve this urgently or provide an option to complete the process remotely. 🙏

  • drrkg21_Hpathy
    drrakeshkumar Gupta (@drrkg21_Hpathy) reported

    @Paytm @Paytm worse serviceI have received ₹1890 yesterday ,sender UPI id is 609327041282 From mobile number 8765838760 .No response from paytm , paytm doesn't credited to my account. My contact number is 9621281183,I have face this type of issues several timesI will delete paytm soon

  • richardturrin
    Richard Turrin (@richardturrin) reported

    @sjlazars @Paytm Sorry but the facts do not support your conclusion or that of the person you cite. Here is Claude AI's response: Did india use QR codes for payment before China? That's a good question and the answer is no — China scaled QR code payments significantly earlier than India. China's Alipay and WeChat Pay were driving mass QR code payment adoption from around 2011-2014. India's QR code payment story is primarily tied to the launch of UPI (Unified Payments Interface) in 2016, with BharatQR following in 2017. India's adoption then accelerated dramatically — particularly after demonetization in November 2016, which acted as a forced catalyst for digital payments. So the timeline is clear: Japan invented it, China scaled it first, India followed and then grew explosively. What makes India's story remarkable isn't priority — it's velocity and volume. UPI now processes billions of transactions monthly and has become one of the most successful digital payment systems ever built, arguably surpassing China's ecosystem in terms of interoperability and open architecture. Two very different models too — China's system is dominated by two private platforms (Alipay and WeChat Pay), while India built an open public infrastructure that any bank or fintech can plug into. Both are miles ahead of where most Western banking systems sit today. Which, again, says everything.

  • AmitTiwariOm
    Amit Tiwari (@AmitTiwariOm) reported

    @Paytm @vijayshekhar what if @Paytm could generate ₹7,740 Cr. working capital from 60% of India’s fuel pumps with Zero Interest? I have a 'Premium Partner' strategy ready for 10% user growth. Can I DM the details? 🚀 #Paytm #BusinessStrategy

  • Mr_Ranjeet98
    sarif_BaLak❣️ (@Mr_Ranjeet98) reported

    @Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet