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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Paytm Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • ShanNaresh
    Naresh Shan (@ShanNaresh) reported from Rājendranagar, Telangana

    Facing issues in adding @Paytm wallet into @Vogo_rentals account. Please help @Paytmcare

  • Kilaruness
    Meher Kilaru (@Kilaruness) reported from Rājendranagar, Telangana

    @Paytmcare It's been 4 days, you guys have no responsibility? Refund my money NOW. Never gonna use Paytm again for anything. Such pathetic support. Gonna remove my Paytm fast tag too. You guys are hopeless.

  • ksalsharif
    Khader Askander (@ksalsharif) reported from Hyderabad, Telangana

    @Paytmcare hi pls unblock my account ur email is not working trying to mail u

  • NDhongari
    Nikilesh Kumar Dhongari (@NDhongari) reported from Annāram, Telangana

    @Paytmcare I have a business account with Paytm I have a edc machine and it is not working I have raised a complaint on 7Jan 2023 still the issue is not resolved Everytime I call customer support they are telling to wait for 2working days if you cannot resolve a issue make refund

  • shravan973
    SHR1 (@shravan973) reported from Hyderabad, Telangana

    @Paytmcare Hi, I have booked flight tkts with you guys and refund still not received. Booking ID 12448555841 and the PNR PS7ADS.. as per your customer support refund as been done by vistara but due to technical issue they are unable to process my full refund amout back to my a/c

  • anil1958
    anil kumar (@anil1958) reported from Hyderabad, Telangana

    @Paytm need to talk to senior person handling customer care I am corporate account holder and I am facing issues of lack of communication from your sales team Call 9849029458

  • hello_iam_kiran
    Kiran Kumar K (@hello_iam_kiran) reported from Rājendranagar, Telangana

    @SirImranAhmad @SahilBulla @Paytm Absolutely true. Phonepe's UI and mode of customer support (ticketing system) is so convenient, compared to other UPI based apps. But the fact is, I never got a chance to raise a ticket on Phonepe. Haha..

  • pandu2018
    Ramya (@pandu2018) reported from Annāram, Telangana

    @Paytm I tried to reach out to customer care, which is impossible in paytm. I have charged with Rs.549/- for postapaid which i forget to paid just a delay of 1day. I was in tension since three months that my father was fallen sick and he is no more now. I need a waiver off.

  • ManideepSaidu
    Manideep Saidu🇮🇳 (@ManideepSaidu) reported from Hyderabad, Telangana

    @PaytmCarehelpu @Paytm Already called to that numbers saying that their is no customer support for postpaid

  • itrath_syed
    Syed Itrath (@itrath_syed) reported from Hyderabad, Telangana

    Informed me that changes to the name can be made 2 hours before the flight and this same thing was informed to the paytm team. I have it on recording. Please sort this issue at the earliest as the flight is tomorrow morning @Paytm

  • ShankarDKoppala
    Shankar Dev Koppala (@ShankarDKoppala) reported from Hyderabad, Telangana

    @vijayshekhar @Paytmcare I am having problems with My 2nd Phone Paytm wallet not being allowed to use

  • Imranshaik2709
    Imranshaik (@Imranshaik2709) reported from Hyderabad, Telangana

    @Paytmcare I have made a transaction of ₹2000 using Rent on Credit card option. The transaction was failed and the amount is deducted. Please help on this issue. I am try to reach customer care, its been 25 mins on the call,it still says they are attending other customers.

  • satyaabhishek
    Abhishek Kodukula 🇮🇳 (@satyaabhishek) reported from Rājendranagar, Telangana

    @Paytmcare I need to close my fasttag account that I hold with you. I am unable to reach out to this option through your automated support system. Neither do you have email option to express my concern. Please kindly close my account.

  • Mohamme87870459
    Mohammed Abdul Rehman (@Mohamme87870459) reported from Rājendranagar, Telangana

    Thank you @PaytmBusiness @Paytmcare @vijayshekhar my problem has resolved and I got refund in to my account. The only thing I get disappointed is, there is no on call customer service that we can share the details as per our comfort.

  • anil1958
    anil kumar (@anil1958) reported from Hyderabad, Telangana

    @Paytm My problem is still not resolved it’s been 12 hours. Can someone from Paytm please explain

  • VishalVTThakur
    Vishal Thakur (@VishalVTThakur) reported from Rājendranagar, Telangana

    @Paytmcare My query on Order no. 10284866054 was not answered by the customer care executive. He just kept repeating the same things over and over. There is a problem in your app wherein it drops all preferences when I click “retry”. I want compensation for my loss.

  • SurajYadagiri
    Yadagiri Suraj Rao (@SurajYadagiri) reported from Annāram, Telangana

    @Paytmcare Had issues

  • Riyaz57426104
    Trying to make a change (@Riyaz57426104) reported from Rājendranagar, Telangana

    @Paytm @Paytmcare worst customer service infact no customer care at all.

  • Ahmed6024
    AhmedFanOfKTR (@Ahmed6024) reported from Annāram, Telangana

    @Paytm @PaytmMoney @PaytmPostpaid Dear Paytm, please don't cheat to customer in the name of Postpaid services..i am not used Paytm Postpaid as per you torcher paid the 310 rupees. I will complaint you people.

  • MechineniA
    Mechineni Aravind (@MechineniA) reported from Hyderabad, Telangana

    @Paytm @PaytmMoney how can the response time to a query be so slow and forever?

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MamataP1275
    SATS (@MamataP1275) reported

    @PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

  • vishaldeshpande
    Vishal Deshpande (@vishaldeshpande) reported

    @100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.

  • vinayp2000
    Vinay Prakash (@vinayp2000) reported

    @IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @RealAnshul12 @OfficialSBICare @Paytm Hi Anshul, Waseem here. I can see you'd like to remove your saved card details. Please open Paytm > Menu (☰) > My Payment Settings > Settings/Saved Payment Details & Other Settings, then swipe left on the saved card/account and tap Delete. If you face any error, share the exact message via DM, and I'll assist further.

  • raj_abhish17096
    Abhi (@raj_abhish17096) reported

    @Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me

  • Rausan007
    Rausan (@Rausan007) reported

    Dear @Paytm and @DigitInsurance, Extremely disappointed with the service and lack of resolution. I renewed my vehicle insurance policy (Vehicle No. OD02AK9911) through Paytm on Digit Insurance two days ago. Payment was successfully completed and KYC was also done. Yet no policy.