Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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BAntu SuniL MudirAj (@_sunil0313) reported from Rājendranagar, Telangana@Paytmcare i got cheated with Paytm need help
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Bruce Wyne (@BruceWyne496) reported from Rājendranagar, Telangana@Paytm @Paytmcare How do i close a postpaid paytm Account and it's services. Your Customer service is so pathetic that i had reach out to you on #Twitter Let me know at the earliest.
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Raghav (@palwai) reported from Hyderabad, Telangana.@PaytmMoney , my #PaytmGold account does not open . Been struggling with this for 3 days now . Please help resolve this soon . @Paytm @Paytmcare
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Trying to make a change (@Riyaz57426104) reported from Rājendranagar, Telangana@Paytm @Paytmcare worst customer service infact no customer care at all.
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Vikas Jadhav (@vikas_jadhav7) reported from Hyderabad, Telangana@dhanicares Need help with regards to cancelation/refund of payment made towards Dhani One Freedom.. Reason : Services are not worth using. The same type of service is provided by "@Paytm postpaid" without any fee.
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SHR1 (@shravan973) reported from Hyderabad, Telangana@Paytmcare Hi, I have booked flight tkts with you guys and refund still not received. Booking ID 12448555841 and the PNR PS7ADS.. as per your customer support refund as been done by vistara but due to technical issue they are unable to process my full refund amout back to my a/c
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Pravin (@Pravin51313906) reported from Rājendranagar, Telangana@Paytm i am trying to complete my KYC using my Adhaar card, But since long time it is giving me an error message that adhaar not found.. Please help
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Vishal Thakur (@VishalVTThakur) reported from Rājendranagar, Telangana@Paytmcare My query on Order no. 10284866054 was not answered by the customer care executive. He just kept repeating the same things over and over. There is a problem in your app wherein it drops all preferences when I click “retry”. I want compensation for my loss.
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Tuhendu Das (@mail2tonnie) reported from Rājendranagar, Telangana@Paytmcare hey I have been following up for one issue since 02/08/2019 rather than solving the issue your customer care just sending automated response “it will take 48 to 72 hours to resolve”. It’s really frustrating. Registered number 9618452277. Please take it up on priority.
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Dev (@iDevR9) reported from Rājendranagar, Telangana@Paytm @Paytmcare @vijayshekhar @eenadulivenews @ndtv @TOIIndiaNews @PhonePeSupport 1more software bug of pytm,fastg nt dlvd bt shws dlvrd,wen v try 2create tkt 4m da listed issues, need 2fill up order,adrs,pin manually,a grt design/software,pos only 4pytm
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srinivasugardasu (@srinivasugardas) reported from Annāram, Telangana@Paytmcare I'm Paytm thru Flight Ticket Booked ID : 16109548613 but Date Wrong Updated in that time, I'm complete given to Paytm call center many times but No Response, my journey date coming but still no response Paytm staff, worst service
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Karan Vik (@vik_karan) reported from Hyderabad, Telangana@Paytmcare dear Paytmcare I want to update my KYC there is no response from you team bad service.
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dubakuntasantosh (@dubakuntasantos) reported from Rājendranagar, Telangana@Paytmcare very bad service at raidurg ,Hyderabad center, no response at reception
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venkat (@RAVIDH1925) reported from Rājendranagar, Telangana@Paytm I have a problem with gold savings
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Mohammed Abdul Rehman (@Mohamme87870459) reported from Rājendranagar, TelanganaThank you @PaytmBusiness @Paytmcare @vijayshekhar my problem has resolved and I got refund in to my account. The only thing I get disappointed is, there is no on call customer service that we can share the details as per our comfort.
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Venkata Sandeep Gona (@gonasantosh) reported from Rājendranagar, Telangana@Paytm @paytmbankcare @Paytmcare Raised an ticket 3184784444 it been nearly 4 working days and issue was not addressed yet.
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Azeem Mohammed (@Dashing_guy4) reported from Hyderabad, Telangana@Paytmcare Already I have updated the app n I've try log in and out still getting same problem.
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vamsikrishna (@vamsii4u) reported from Hyderabad, Telangana@Paytmcare hi iam not able to clise my loan through paytm app...tried calling to customer care they are helpless tell me the solution
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khajaAayan (@khajaAayan) reported from Rājendranagar, TelanganaWorst service Of @Paytm @Paytmcare It’s much better to use other apps to pay Upi & rent
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Dr M GOPICHAND (@RoboticUroHyd) reported from Rājendranagar, Telangana@Paytm did not receive money I have transaction I don't have bank account linked to this paytm account kindly help my number is 89853 25177
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Surjeet Singh (@asksurjeet) reported1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue
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SY (@might_offend) reported@Paytm @Paytmcare - WHERE THE HELL IS YOUR CUSTOMER SUPPORT?! My elderly mother is struggling to close her account for past 10 DAYS but is unable to because she cannot cancel an active mandate as she changed her mobile number at the bank. (1/2)
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Ravi Mangnani (@sanjuravi) reported@Paytmcare Morning me update aaya tha kia but same problem continue hain
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Gyanendra Singh (@GSC1971) reportedWhy Paytm down in delhi. I can't log in. @Paytm
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Surjeet Singh (@asksurjeet) reported1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently.
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rajan ahuja (@rajanahuja9) reported@RamMNK @Paytm @narendramodi Sir, how you allowing paytm to sell the airline ticket without having any customer suppourt team. I am struggling with last 10 days with them to get call back and resolution. Paytm travel desk should be ban immediately
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Viki (@vikis550) reported@PaytmBusiness @Paytmcare There are some options in the paytm for business app that don't work; I lodged a complaint about them, but there hasn't been a solution yet. Wait more than 7 days . Still not solved What is the issue ?
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prince garg (@princegargg) reported@Paytm @Paytm is down since yesterday? Technical issue error everytime
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Chinmaya (@ChinmayaSaxena) reported@Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏
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GenuineGuy (@GenuineguyKs) reported@Paytm i need urgent help. Can you telo me how to contact your customer service on phone as emails are not helping at all ??