Paytm

Is Paytm down in Hyderabad, Hyderābād, Telangana?

Some problems detected

Users are reporting problems related to: transactions and transfer.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Hyderabad, Hyderābād, Telangana 12/24/2025 10:10

December 24: Problems at Paytm

Paytm is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • puppalaGanesh9 Ganesh Patel NOTA (@puppalaGanesh9) reported from Annāram, Telangana

    @Paytmcare @Paytm I have issues with one transaction can you please help me out?

  • RoboticUroHyd Dr M GOPICHAND (@RoboticUroHyd) reported from Rājendranagar, Telangana

    @Paytm did not receive money I have transaction I don't have bank account linked to this paytm account kindly help my number is 89853 25177

  • 0107_amit AMIT MISHRA (@0107_amit) reported from Rājendranagar, Telangana

    @Paytm @Paytmcare I made a Hyderabad metro card recharge on 11 January but the amount is not credited into my metro card till today. After reaching metro customer care they asked to contact Paytm as the recharge was done on Paytm platform. Request you to look into it and resolve.

  • vamsii4u vamsikrishna (@vamsii4u) reported from Hyderabad, Telangana

    @Paytmcare hi iam not able to clise my loan through paytm app...tried calling to customer care they are helpless tell me the solution

  • anil1958 anil kumar (@anil1958) reported from Hyderabad, Telangana

    @Paytm corporate helpdesk service is pathetic send an email in the morning and they respond at 5.30 pm we are looking into the matter

  • RameshKumarMud9 Ramesh Kumar Mudiraj (@RameshKumarMud9) reported from Hyderabad, Telangana

    Confirm genuiness of this Message @Paytmcare @Paytm -"Dear Customer Your Paytm ACCOUNT Will Be Suspend. Re-verify KYC Updated your ACCOUNT follow the link Team Thank you - mob no. 8969172482 if false take action. Ramesh Kumar Mudiraj. Hyderabad

  • anil1958 anil kumar (@anil1958) reported from Hyderabad, Telangana

    @Paytm need to talk to senior person handling customer care I am corporate account holder and I am facing issues of lack of communication from your sales team Call 9849029458

  • _sunil0313 BAntu SuniL MudirAj (@_sunil0313) reported from Rājendranagar, Telangana

    @Paytmcare i got cheated with Paytm need help

  • anil1958 anil kumar (@anil1958) reported from Hyderabad, Telangana

    @Paytm My problem is still not resolved it’s been 12 hours. Can someone from Paytm please explain

  • balram_nenavath Balram Nenavath (@balram_nenavath) reported from Annāram, Telangana

    @Paytm Worst service with Paytm. I have booked gas on 16/12 and still it is processing & no response from @Paytm . Disgusting. #paytmchorhai

  • srinivasugardas srinivasugardasu (@srinivasugardas) reported from Annāram, Telangana

    @Paytmcare I'm Paytm thru Flight Ticket Booked ID : 16109548613 but Date Wrong Updated in that time, I'm complete given to Paytm call center many times but No Response, my journey date coming but still no response Paytm staff, worst service

  • _sunil0313 BAntu SuniL MudirAj (@_sunil0313) reported from Rājendranagar, Telangana

    @Paytmcare Worst customer service, unable to connect a live representative, 24*7 service is of no use, we have transferred money from credit card to my account, it shows successful but money not credited yet, it's third day. Such a horrible experience.

  • hello_iam_kiran Kiran Kumar K (@hello_iam_kiran) reported from Rājendranagar, Telangana

    @SirImranAhmad @SahilBulla @Paytm Absolutely true. Phonepe's UI and mode of customer support (ticketing system) is so convenient, compared to other UPI based apps. But the fact is, I never got a chance to raise a ticket on Phonepe. Haha..

  • Rakeshnaniii Rakesh kumar Nagavelli (@Rakeshnaniii) reported from Annāram, Telangana

    I have an issue with Paytm app @Paytm can you help me ???

  • dubakuntasantos dubakuntasantosh (@dubakuntasantos) reported from Rājendranagar, Telangana

    @BCCI @Paytm How can bcci support halal food

  • parthivareddy Parthiva Reddy (@parthivareddy) reported from Rājendranagar, Telangana

    @Paytm @Paytmcare I have scanned now 460 rupees but payment done to a QR code I made payment on 3rd Nov.. It s repeated problem with ur QR #paytmproblems

  • vikas_jadhav7 Vikas Jadhav (@vikas_jadhav7) reported from Hyderabad, Telangana

    @dhanicares Need help with regards to cancelation/refund of payment made towards Dhani One Freedom.. Reason : Services are not worth using. The same type of service is provided by "@Paytm postpaid" without any fee.

  • vemurusiva Sivaprasada Rao Vemuru, BA,BL,PGD SSA, (@vemurusiva) reported from Rājendranagar, Telangana

    @Paytm Rs.288.29 paid to Uber not utilused service 12.52pm 24 Feb 2022 amount not received in my paytm wallet pl help

  • saikuchulakanti @SaiKuchulakanti (@saikuchulakanti) reported from Rājendranagar, Telangana

    @Paytm I have been requesting for my refund for past 2 weeks and Customer support team dosent really aware of what has to be done. I have raised multiple complaints but not appropriate solution. Could you please work on providing best customer support ? Your Customer since long

  • t_tkreddy Tkreddy Tkr (@t_tkreddy) reported from Hyderabad, Telangana

    @vijayshekhar I heard from your @Paytmcare that you are also leaving the country like Lalitha modi and Vijay malya. And you already left the country .. your Paytm customer support team is telling the same to your customers is it true ???

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • divyanshuv_ Divyanshu verma दिव्यांशु वर्मा (@divyanshuv_) reported

    @Paytm Worst service of @paytm They can't even find the error and just says to check the network . Means from several days there is network problem and solution given by them is just reinstall the app. Why not uninstall and look for other one.

  • Pranavsingh2410 Pranav (@Pranavsingh2410) reported

    @Paytmcare Please help me

  • RohitPa36335482 Rohit Pal (@RohitPa36335482) reported

    @PaytmBusiness @Paytm what's the problem wih you Why are you not refunding my money? It more than 4 months from pickup of pos device What's your refund policy?

  • Ramadhas_Silal Ramadhas Devendran (@Ramadhas_Silal) reported

    Hi @Paytm I have done Bsnl prepaid mobile Number recharged On 30th Nov 2021 the recharge was successful in Paytm app and it's not credited my mobile number. Ref:16321325456 I have recharged 3 bsnl number,kindly check it out. #help

  • AkashJyotiDas10 Akash Jyoti Das (@AkashJyotiDas10) reported

    @Paytmcare @Paytm @PUMA let me know if this is not the appropriate channel to escalate such concerns. So far I have not received any sort of support from either sides!

  • JAYDIP93091414 JAYDIP (@JAYDIP93091414) reported

    @Paytmcare @Paytm HI WHY THE SAYING YOU PAYTM POSTPAID 0% FEE AND THE YOU ARE CHARGING BILL GENERATION TIME ADDING CONVENIENCE FEE AT ALL MONTHS TELL ME AND SOLVE MY PROBLEM ASAP

  • iraviailani Ravi Ailani (@iraviailani) reported

    @Paytmcare I have a 15% promo code from Paytm for boat-lifestyle products valid till 31st December 2021. It was working till yesterday on boat's website but it's not working today. Although I have not placed any order using that promo code.

  • shahansha12alam Shahansha12alam@gmail.com (@shahansha12alam) reported

    @Paytmcare Only customer care give promises to wait your refund process soon. But 1 month above already finished not get refund till now. And only said my team working regarding this problems. I complaint to turkish airlines feedback Airlines send email your agency did not start yet process

  • Customer24hours Customer (@Customer24hours) reported

    @Shubham6217 @Paytm @PaytmPostpaid Contact customer support 9339451748

  • nmnrai97 Naman K Rai (@nmnrai97) reported

    @Paytmcare I have raised a complaint with Ticket ID 3128873876. It was mentioned that the issue will be resolved within 4 hours. But, I haven't got any resolution still neither I got any reply on DM for the same.