Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Naresh Shan (@ShanNaresh) reported from Rājendranagar, TelanganaFacing issues in adding @Paytm wallet into @Vogo_rentals account. Please help @Paytmcare
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Meher Kilaru (@Kilaruness) reported from Rājendranagar, Telangana@Paytmcare It's been 4 days, you guys have no responsibility? Refund my money NOW. Never gonna use Paytm again for anything. Such pathetic support. Gonna remove my Paytm fast tag too. You guys are hopeless.
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Khader Askander (@ksalsharif) reported from Hyderabad, Telangana@Paytmcare hi pls unblock my account ur email is not working trying to mail u
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Nikilesh Kumar Dhongari (@NDhongari) reported from Annāram, Telangana@Paytmcare I have a business account with Paytm I have a edc machine and it is not working I have raised a complaint on 7Jan 2023 still the issue is not resolved Everytime I call customer support they are telling to wait for 2working days if you cannot resolve a issue make refund
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SHR1 (@shravan973) reported from Hyderabad, Telangana@Paytmcare Hi, I have booked flight tkts with you guys and refund still not received. Booking ID 12448555841 and the PNR PS7ADS.. as per your customer support refund as been done by vistara but due to technical issue they are unable to process my full refund amout back to my a/c
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anil kumar (@anil1958) reported from Hyderabad, Telangana@Paytm need to talk to senior person handling customer care I am corporate account holder and I am facing issues of lack of communication from your sales team Call 9849029458
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Kiran Kumar K (@hello_iam_kiran) reported from Rājendranagar, Telangana@SirImranAhmad @SahilBulla @Paytm Absolutely true. Phonepe's UI and mode of customer support (ticketing system) is so convenient, compared to other UPI based apps. But the fact is, I never got a chance to raise a ticket on Phonepe. Haha..
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Ramya (@pandu2018) reported from Annāram, Telangana@Paytm I tried to reach out to customer care, which is impossible in paytm. I have charged with Rs.549/- for postapaid which i forget to paid just a delay of 1day. I was in tension since three months that my father was fallen sick and he is no more now. I need a waiver off.
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Manideep Saidu🇮🇳 (@ManideepSaidu) reported from Hyderabad, Telangana@PaytmCarehelpu @Paytm Already called to that numbers saying that their is no customer support for postpaid
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Syed Itrath (@itrath_syed) reported from Hyderabad, TelanganaInformed me that changes to the name can be made 2 hours before the flight and this same thing was informed to the paytm team. I have it on recording. Please sort this issue at the earliest as the flight is tomorrow morning @Paytm
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Shankar Dev Koppala (@ShankarDKoppala) reported from Hyderabad, Telangana@vijayshekhar @Paytmcare I am having problems with My 2nd Phone Paytm wallet not being allowed to use
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Imranshaik (@Imranshaik2709) reported from Hyderabad, Telangana@Paytmcare I have made a transaction of ₹2000 using Rent on Credit card option. The transaction was failed and the amount is deducted. Please help on this issue. I am try to reach customer care, its been 25 mins on the call,it still says they are attending other customers.
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Abhishek Kodukula 🇮🇳 (@satyaabhishek) reported from Rājendranagar, Telangana@Paytmcare I need to close my fasttag account that I hold with you. I am unable to reach out to this option through your automated support system. Neither do you have email option to express my concern. Please kindly close my account.
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Mohammed Abdul Rehman (@Mohamme87870459) reported from Rājendranagar, TelanganaThank you @PaytmBusiness @Paytmcare @vijayshekhar my problem has resolved and I got refund in to my account. The only thing I get disappointed is, there is no on call customer service that we can share the details as per our comfort.
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anil kumar (@anil1958) reported from Hyderabad, Telangana@Paytm My problem is still not resolved it’s been 12 hours. Can someone from Paytm please explain
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Vishal Thakur (@VishalVTThakur) reported from Rājendranagar, Telangana@Paytmcare My query on Order no. 10284866054 was not answered by the customer care executive. He just kept repeating the same things over and over. There is a problem in your app wherein it drops all preferences when I click “retry”. I want compensation for my loss.
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Trying to make a change (@Riyaz57426104) reported from Rājendranagar, Telangana@Paytm @Paytmcare worst customer service infact no customer care at all.
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AhmedFanOfKTR (@Ahmed6024) reported from Annāram, Telangana@Paytm @PaytmMoney @PaytmPostpaid Dear Paytm, please don't cheat to customer in the name of Postpaid services..i am not used Paytm Postpaid as per you torcher paid the 310 rupees. I will complaint you people.
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Mechineni Aravind (@MechineniA) reported from Hyderabad, Telangana@Paytm @PaytmMoney how can the response time to a query be so slow and forever?
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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SATS (@MamataP1275) reported@PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.
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Vishal Deshpande (@vishaldeshpande) reported@100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service
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IndusInd Bank (@MyIndusIndBank) reported@wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.
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Vinay Prakash (@vinayp2000) reported@IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Paytm Care (@Paytmcare) reported@RealAnshul12 @OfficialSBICare @Paytm Hi Anshul, Waseem here. I can see you'd like to remove your saved card details. Please open Paytm > Menu (☰) > My Payment Settings > Settings/Saved Payment Details & Other Settings, then swipe left on the saved card/account and tap Delete. If you face any error, share the exact message via DM, and I'll assist further.
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Abhi (@raj_abhish17096) reported@Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me
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Rausan (@Rausan007) reportedDear @Paytm and @DigitInsurance, Extremely disappointed with the service and lack of resolution. I renewed my vehicle insurance policy (Vehicle No. OD02AK9911) through Paytm on Digit Insurance two days ago. Payment was successfully completed and KYC was also done. Yet no policy.