Paytm

Is Paytm down in Hyderabad, Hyderābād, Telangana?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Hyderabad, Hyderābād, Telangana 02/25/2026 19:30

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • pradeepgtweets PG (@pradeepgtweets) reported from Rājendranagar, Telangana

    @Paytmcare Funny you asked for screenshots. Either u are unaware ur app doesnt let scdeenshots for security reasons. Or you also just pushing me into loops. I spent 30mins trying to resolve my problem of accepting payments chat, online faqs, IVR.

  • itrath_syed Syed Itrath (@itrath_syed) reported from Hyderabad, Telangana

    I informed the paytm team to cancel my booking as the paytm customer support team failed to modify the name but till now it has not been cancelled and i didnt receive my refund. Its been 10 days now. Any update on this? @Paytm @Paytmcare @PaytmTravel

  • Mohamme87870459 Mohammed Abdul Rehman (@Mohamme87870459) reported from Rājendranagar, Telangana

    Thank you @PaytmBusiness @Paytmcare @vijayshekhar my problem has resolved and I got refund in to my account. The only thing I get disappointed is, there is no on call customer service that we can share the details as per our comfort.

  • gonasantosh Venkata Sandeep Gona (@gonasantosh) reported from Rājendranagar, Telangana

    @Paytm @paytmbankcare @Paytmcare Raised an ticket 3184784444 it been nearly 4 working days and issue was not addressed yet.

  • satyaabhishek Abhishek Kodukula 🇮🇳 (@satyaabhishek) reported from Rājendranagar, Telangana

    @Paytmcare I need to close my fasttag account that I hold with you. I am unable to reach out to this option through your automated support system. Neither do you have email option to express my concern. Please kindly close my account.

  • AjayNallanagula Ajay Nallanagula (@AjayNallanagula) reported from Annāram, Telangana

    @Paytm @PaytmMoney , I am unable to login to both these apps today morning. I have updated them and tried still umable to login

  • BruceWyne496 Bruce Wyne (@BruceWyne496) reported from Rājendranagar, Telangana

    @Paytm @Paytmcare How do i close a postpaid paytm Account and it's services. Your Customer service is so pathetic that i had reach out to you on #Twitter Let me know at the earliest.

  • itrath_syed Syed Itrath (@itrath_syed) reported from Hyderabad, Telangana

    Informed me that changes to the name can be made 2 hours before the flight and this same thing was informed to the paytm team. I have it on recording. Please sort this issue at the earliest as the flight is tomorrow morning @Paytm

  • ShankarDKoppala Shankar Dev Koppala (@ShankarDKoppala) reported from Hyderabad, Telangana

    @vijayshekhar @Paytmcare I am having problems with My 2nd Phone Paytm wallet not being allowed to use

  • Riyaz57426104 Trying to make a change (@Riyaz57426104) reported from Rājendranagar, Telangana

    @Paytm @Paytmcare worst customer service infact no customer care at all.

  • itrath_syed Syed Itrath (@itrath_syed) reported from Rājendranagar, Telangana

    @Paytm This is just pathetic service from @PaytmTravel @Paytmcare even after the airline informing your team about the steps to correct the name, your team couldnt do it. And they just added a note to the airlines instead of correct. I confirmed this with the airlines.

  • deekaul Deepak (@deekaul) reported from Rājendranagar, Telangana

    @EcomExpress_Ofc what a shame my package awb 2759653753 is showing in transit from 11th Sept till today.. No customer care , no update is available. I doubt if this courier service is still working. @Paytm @vijayshekhar

  • dubakuntasantos dubakuntasantosh (@dubakuntasantos) reported from Rājendranagar, Telangana

    @Paytmcare very bad service at raidurg ,Hyderabad center, no response at reception

  • Imranshaik2709 Imranshaik (@Imranshaik2709) reported from Hyderabad, Telangana

    @Paytmcare I have made a transaction of ₹2000 using Rent on Credit card option. The transaction was failed and the amount is deducted. Please help on this issue. I am try to reach customer care, its been 25 mins on the call,it still says they are attending other customers.

  • TejasTripathi20 Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @Paytm increase your server from 8 pm we are trying to purchase the ticket of india vs Australia by the time it show last payment option it is showing error and we are trying from 1 hour and after it was showing that no ticket available

  • pandu2018 Ramya (@pandu2018) reported from Annāram, Telangana

    @Paytm I tried to reach out to customer care, which is impossible in paytm. I have charged with Rs.549/- for postapaid which i forget to paid just a delay of 1day. I was in tension since three months that my father was fallen sick and he is no more now. I need a waiver off.

  • Uttej03 candy (@Uttej03) reported from Annāram, Telangana

    @Paytmcare I haven't got any message pls help me I wanna close paytm postpaid

  • mrkalachand TJ (A+ve blood) (@mrkalachand) reported from Rājendranagar, Telangana

    I had an issue with a transaction in my savings account @KotakCares related with @Paytmcare trading account

  • Beardboy_6 Dhanavath Rakesh (@Beardboy_6) reported from Annāram, Telangana

    @Paytm I'm facing problem refunded money from last time for inquiry I need to contact Paytm agent so toll free number is does not work , berfily need complete information about my refund money

  • BruceWyne496 Bruce Wyne (@BruceWyne496) reported from Rājendranagar, Telangana

    How do i close a postpaid paytm Account and it's services. @Paytm @Paytmcare Your Customer service is so pathetic that i had reach out to you on #Twitter Let me know at the earliest.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Shyam82424665 Shyam (@Shyam82424665) reported

    @Paytmcare Hai Sir, Kindly give customer care TOLL FREE number so that you can address issues of customers more speedily.

  • shahin_raza Shahin Raza (@shahin_raza) reported

    @csashishshah @Paytm Same problem with me..paytm customer care not responding. And for NEFT they need 1 year.

  • PrithviAshu Prithvi R Singh (@PrithviAshu) reported

    (2/3) which was same amount Airline(GoAir) charged&refunded to Paytm.Remaining amount charged from Paytm end i.e. Rs528, I haven't received from them and getting an auto generated mail every time I am approaching for this issue. Guys pl avoid using @Paytm app to book tickets.

  • universesauce 👍🏿 (@universesauce) reported

    . @Paytm @Paytmcare why won't you refund my money? I have an email stating that the same is approved. I've called you thrice and spoken to three different executives. But there's no action taken. Terrible. You're unethically holding onto your customer's money.

  • Mohamma04535835 Mohammad Murtaza (@Mohamma04535835) reported

    @Paytmcare any update regarding my refund. I have already shared my account details on paytm chat support but there has been no response since then.

  • Nehal_nnl Nehal (@Nehal_nnl) reported

    Dear @PaytmMoney @Paytmcare there is the only reason to give your app 1 star "your customer service". 1st you didn't provide any helpline number. 2nd, your customer excutive doesn't response even after 48 hours in app. 3rd even after waiting so long they don't provide...

  • vema_vamsi Vema Saidattavamsikrishna (@vema_vamsi) reported

    Hey @PaytmMoney @Paytm can you help me out in getting my funds back..? Which I have applied for IPO last month.

  • AkshayUdayHegde Akshay Hegde (@AkshayUdayHegde) reported

    @Paytmcare I would like to delete my PayTM account. But I am unable to upload the KYC images in the PayTM app Help section (Broken on purpose? idk). I request you to delete my PayTM account please.

  • abhinav0102 Abhinav Kumar (@abhinav0102) reported

    @IDFCFIRSTBank issue with customer support. Always disconnect in the middle of conversation. Facing issue regarding non credit of refund from @Paytm. Reference No for refund is 109509664138

  • PrithviAshu Prithvi R Singh (@PrithviAshu) reported

    (3/3) They advertised in their app that "Your money is yours until you get what you paid for"!! Any suggestion as a consumer/customer of @Paytm what can be done to get remaining refund.